Escalation Handling Jobs in Ahmedabad

Job Title: Customer Care Executive Location: Ahmedabad Experience: 0 2 Years Remuneration: Best in Industry Job Summary: We are looking for a proactive and customer-focused Customer Care Executive to join our team in Ahmedabad. The ideal candidate will efficiently handle incoming calls, understand client queries, and provide effective solutions while ensuring excellent customer service and coordination across departments. Key Responsibilities: Attend and manage incoming customer calls professionally and promptly Understand client queries thoroughly and provide accurate, timely solutions Coordinate effectively with various departments to resolve client issues Take ownership of customer problems and follow through until resolution Continuously work towards improving the customer service experience Maintain accurate records and prepare daily, weekly, and monthly MIS reports Demonstrate strong troubleshooting skills to assist customers effectively Exhibit a passion for delivering exceptional customer service Candidate Requirements: Proven work experience as a Customer Service Executive (CSE) in the BFSI industry preferred Proficiency in English is mandatory Freshers pursuing or completed BA, B.Com, M.Com, MA, MBA, or Graduation are welcome to apply Working knowledge of Microsoft Excel and PowerPoint Strong communication, problem-solving, and interpersonal skills If you are passionate about helping customers and eager to grow your career in the BFSI sector, we encourage you to apply.

Tech Support Lead Security Location: Ahmedabad Experience: 5+ Years Qualification: Graduate / Diploma in a relevant technical field Employment Type: Full-Time Role Objective: To lead a technical support team responsible for maintaining, troubleshooting, and upgrading electronic security systems including Access Control and CCTV, while ensuring timely resolution of incidents and coordination with key accounts and OEMs. Key Responsibilities: Team Leadership: Lead and mentor a team of support engineers handling security systems (Access Control, CCTV, etc.). Technical Support: Troubleshoot and resolve complex hardware and software issues related to surveillance and access control solutions. Incident Management: Ensure rapid response to critical issues and manage escalations efficiently. Client Coordination: Handle key account communication, support escalations, and provide root cause analysis for reported issues. Training: Conduct internal training on emerging security technologies and best practices. Documentation: Maintain SOPs, troubleshooting guides, and a knowledge base for quick resolution and onboarding. Software Upgrades: Oversee and execute software updates and patch deployments for critical customer installations. Collaboration with OEMs: Work closely with OEMs for patch releases, vulnerability resolutions, and advanced support. Database Knowledge: Apply a good understanding of SQL Server and database operations to support application-level troubleshooting and configurations. Core Competencies: Deep knowledge of CCTV, Access Control Systems, and their integration. Strong experience with SQL Server and understanding of database operations. Excellent problem-solving and escalation management skills. Proven ability to lead teams and manage technical documentation. Strong verbal and written communication skills for coordination with clients and internal stakeholders. Qualification : Graduate / Diploma in a relevant technical field

Job Title: Software Support Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 6 Job Type: Full-Time Job Overview: We are seeking enthusiastic and customer-focused Software Support Executives to join our team in Rajkot. This entry-level role offers an excellent opportunity to start your career in software technical support, client training, and product testing. If you are eager to learn, communicate effectively, and provide exceptional client support, we want to hear from you! Key Responsibilities: Provide software technical support and training to clients via calls and remote/online sessions. Assist in testing new software releases and offer constructive feedback for improvements. Build and maintain strong, long-lasting relationships with clients through excellent service. Perform software installation and conduct client training sessions. Participate in internal training programs as required. Respond promptly to support calls and provide effective solutions. Complete assigned tasks within the estimated time frame. Basic knowledge of SQL and Crystal Reports is a plus but not mandatory. Eligibility & Requirements: Freshers with a keen interest in software support and client management. Good communication skills and the ability to handle client interactions confidently. Basic understanding of software concepts and troubleshooting. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Familiarity with SQL queries and Crystal Reports will be an added advantage. Strong problem-solving and analytical skills. Patience and a customer-oriented mindset. Personal Attributes: Positive attitude, self-motivated, and proactive. Excellent interpersonal and teamwork skills. Ability to manage time effectively and work under pressure. Kickstart your career in software support with hands-on training and growth opportunities. Work in a collaborative and supportive environment based in Rajkot. Gain valuable experience interacting with clients and working on real-world software products. Apply today to join our team of Software Support Executives and build a rewarding career in software support!

Job Title: Network Engineer (Cisco) Role Overview: The Network Engineer is responsible for carrying out updates to the service lifecycle, configuring IT systems, executing changes, drafting documentation, and monitoring IT services. The role demands expertise in various Cisco network devices and services, troubleshooting, and network maintenance for high-performance and availability. Key Responsibilities Carry out recommended updates to the service lifecycle, including patching and point releases upgrades. Configure IT systems and execute basic changes while following standard operating procedures and change/release management policies. Draft technical and end-user documentation for specific IT services or sets of services. Monitor specific IT services for availability and performance, reporting anomalies through predefined processes. Expert in various Cisco network devices and services (routers, switches, MPLS, SolarWinds, Umbrella, BRG, firewall, load balancers, VPN, VoIP/Call Manager). Installation, configuration, and troubleshooting experience with Cisco devices. Experience in Voice, WAN, Wireless & Site Networks. Perform network maintenance and system upgrades, including service packs, patches, hot fixes, and security configurations. Monitor system resource utilization, trending, and capacity planning. Problem-solving skills to resolve network-related issues. Manage telecommunications network including LAN, WAN, MPLS, and SONET environments. Support SSL VPN, Firewall, and Network Switches. Hands-on experience in installing, configuring, and troubleshooting Cisco routers, Palo Alto Firewalls, switches, load balancers, and network access controllers. Represent network operations function for all change management-related queries. Experience in using network management tools for performance tuning, troubleshooting, and capacity planning. Specific Knowledge In-depth understanding of and experience with Firewall LAN/WAN, routing, switches including BGP, Meraki, MPLS, VPN, Solarwinds, Umbrella, BRG, and EIGRP. Advanced experience with routers, switches, and LAN/WAN equipment. Knowledge and working experience with Wireless Infrastructure. Familiarity with network monitoring and diagnostic tools. Advanced troubleshooting skills in LAN/WAN/Wireless infrastructure. Escalation point of contact for all Network Technologies. Skills Ability to work independently, as a technical resource, and as a key participant in a team environment. Independent, persistent, and results-oriented individual able to contribute ideas and opinions for sound solutions. Comfortable working with minimal supervision/guidance and dealing with ambiguity. Excellent time management and organizational skills, able to manage multiple concurrent projects. Excellent English communication and presentation skills, both written and verbal. Experience in handling critical incidents and providing solutions in pressure situations. Familiarity with ticketing systems. Ability to grasp and understand new technology trends and concepts. Certifications CCNA, CCNP, PCNSA or PCNSE certification required.

Position: Incident Manager - US Shift Job Summary: The Incident Manager is responsible for leading the incident management process to ensure timely identification, resolution, and documentation of IT incidents. The role involves coordinating with cross-functional teams, handling major incidents, and driving continuous improvement in IT service delivery. The ideal candidate should have expertise in ITIL processes, IT service management (ITSM) tools, stakeholder communication, and problem-solving skills to maintain high availability and stability of IT services. Key Responsibilities: Incident Management & Response: Lead the incident management process, ensuring rapid response, resolution, and communication. Act as an escalation point for critical IT incidents, ensuring minimal disruption to business operations. Coordinate with IT teams (Infrastructure, Network, Security, Applications, etc.) to diagnose, troubleshoot, and resolve issues. Ensure compliance with SLAs by monitoring incident resolution times and escalating issues as needed. Conduct Root Cause Analysis (RCA) and drive corrective actions to prevent recurrence. Facilitate post-incident reviews (PIRs) and ensure continuous process improvements. Stakeholder Communication & Coordination: Serve as the primary liaison between IT teams, business units, and senior leadership during incidents. Provide timely incident status updates to stakeholders with clear impact assessments. Ensure effective collaboration with third-party vendors and service providers for quick resolution. Develop and maintain incident communication templates for standardization. Process Improvement & Governance: Ensure adherence to ITIL best practices and ITSM frameworks. Identify trends in recurring incidents and work with Problem Management to implement permanent fixes. Maintain and enhance Incident Management Standard Operating Procedures (SOPs). Work closely with Change Management to assess risks and minimize service disruptions. Training & Readiness: Conduct training sessions for IT teams on best practices for incident handling. Organize incident response simulations and tabletop exercises to enhance preparedness. Develop incident management playbooks to standardize response procedures. Required Skills & Qualifications: Technical & ITSM Expertise: Strong understanding of ITIL frameworks (Incident, Problem, and Change Management). Hands-on experience with ITSM tools such as ServiceNow, BMC Remedy, Jira Service Desk, or similar platforms. Knowledge of enterprise IT environments, including networking, cloud services, cybersecurity, and applications. Familiarity with log analysis, event correlation, and monitoring tools (e.g., Splunk, SolarWinds, Nagios). Soft Skills & Competencies: Excellent communication and stakeholder management skills for cross-functional collaboration. Strong analytical, problem-solving, and decision-making abilities under high-pressure situations. Ability to handle multiple high-priority incidents simultaneously. Leadership skills to guide IT teams and improve incident management practices. Education & Certifications: Bachelor s degree in Computer Science, Information Technology, or related field. ITIL Foundation Certification (ITIL v3 or ITIL 4) Mandatory. Preferred: ISO 27001, PMP, COBIT, CISSP, or relevant ITSM/security certifications. If you are an experienced Incident Manager with a strong ITIL background and the ability to manage high-priority incidents in a fast-paced environment, we encourage you to apply and join our dynamic team! Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Job Title: Field Application Engineer Job Type: Full-Time Location: Ahmedabad Experience Required: 3 4 Years Education Qualification: Diploma in Electrical / Electronics Engineering or equivalent Job Summary: We are looking for a proactive and technically skilled Field Application Engineer to support the deployment, installation, and servicing of RF-based systems for Armed and Paramilitary forces. This role requires strong technical troubleshooting abilities, excellent communication skills, and a willingness to travel and stay on-site as needed. Key Responsibilities: Act as a technical lead during product installations, system deployment, training sessions, and field support for Armed/Paramilitary forces. Provide on-site product support, including fault diagnosis, rectification, and routine maintenance. Maintain readiness to travel extensively and stay at the ASSPL Nodal Centre in Ahmedabad. Collaborate with internal teams to ensure seamless installation and customer satisfaction. Develop and maintain technical documentation, site reports, and customer feedback logs. Handle customer queries effectively and maintain strong, professional relationships. Support training programs and hands-on demonstrations for end-users and operators. Ensure smooth coordination between field operations and the engineering team for escalations and improvements. Required Skills & Qualifications: Strong understanding of Radio Frequency (RF) technologies and system behavior. Hands-on experience in field troubleshooting and technical support. Proficiency in MS Office and basic computer operation. Strong customer handling and relationship-building abilities. Excellent communication skills in English and Hindi. Strong interpersonal skills, with the ability to work independently and in a leadership capacity. Willingness to travel frequently and stay on-site as per operational requirements. Qualification : Diploma in Electrical / Electronics Engineering or equivalent

Site Supervisor Location: Ahmedabad Experience: 5+ Years Qualification: Diploma or Graduation in Civil Engineering, Architecture, Interior Design, or a related field Employment Type: Full-Time Role Objective: To manage and oversee the on-site execution of architectural and interior projects, ensuring quality, design compliance, timeline adherence, and smooth coordination among all stakeholders. Key Responsibilities: Supervise daily on-site activities for architecture and interior design projects. Coordinate closely with the Project Lead, Principal Architect, and Design Team to align execution with design intent. Manage and communicate effectively with contractors, vendors, and subcontractors. Ensure construction is carried out as per approved drawings, quality standards, and safety protocols. Identify, troubleshoot, and resolve on-site issues quickly and efficiently. Track and monitor material consumption, labor efficiency, and project milestones. Maintain detailed daily site reports and escalate critical issues or delays to senior management. Core Competencies: Strong understanding of construction drawings and detailing. Knowledge of materials, site management, and construction techniques. Excellent communication and coordination skills. Proactive problem-solving ability and decision-making on-site. Ability to work under pressure and manage multiple stakeholders. Qualification : Diploma or Graduation in Civil Engineering, Architecture, Interior Design, or a related field

Job Title: Customer Relationship Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 2 Job Type: Full-Time Job Overview: We are seeking motivated and detail-oriented Customer Relationship Executives to join our team in Rajkot. This entry-level role focuses on managing customer relationships, providing excellent after-sales support, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Monitor and strategize performance improvements based on logged calls, performance, and revenue metrics. Manage and maintain customer relationships using CRM systems. Communicate proactively with clients about any unforeseen delays or issues. Accurately process customer tasks with timeliness and attention to detail. Respond promptly to customer calls, tasks, and complaints, providing after-sales support as needed. Deliver software technical support via telephone and remote/online channels. Analyze and generate reports on task resolutions within defined timeframes. Conduct customer follow-ups and feedback collection to improve service quality. Coordinate and manage customer calls as required. Review task management systems and report insights to improve processes. Report daily activities and updates to the Support/Sales Manager or Team Leader. Adapt to changing responsibilities based on business needs and performance. Eligibility & Requirements: Freshers with good communication and analytical skills. Ability to handle customer interactions with patience and professionalism. Strong organizational skills and attention to detail. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Experience or familiarity with CRM systems is a plus. Basic understanding of software technical support. Good problem-solving and reporting skills. Personal Attributes: Positive and proactive attitude. Strong interpersonal and teamwork skills. Ability to work under pressure and meet deadlines. Start your career in customer relationship management with hands-on experience. Work in a supportive and collaborative environment based in Rajkot. Opportunities for learning and growth within a dynamic organization. Apply now to join our team as a Customer Relationship Executive and help us deliver exceptional customer experiences!

Role Overview We are seeking a Warehouse & Distribution Manager to ensure efficient warehouse operations while strictly adhering to regulatory and safety standards. The role requires overseeing material receiving, storage, and shipment processes while maintaining quality and compliance with cGMP and non-GMP requirements. The Warehouse & Distribution Manager will also be responsible for maintaining documentation, training warehouse personnel, and ensuring seamless execution of warehouse and distribution activities. Key Responsibilities 1. Warehouse Process Improvement and Development Continuously develop and improve warehouse and distribution processes to increase operational efficiency and compliance. Ensure all operations adhere to the company's Standard Operating Procedures (SOPs) and regulatory requirements. 2. Material Handling and Storage Manage material receiving and storage at designated locations to ensure efficient operations. Perform periodic physical stock verification and track material expiry by generating GPM (Goods in Process) reports. Ensure timely and accurate material issuance for packaging jobs according to requisition slips or GPM schedules. 3. Documentation and Compliance Strictly maintain all required cGMP and non-GMP documents for warehouse activities. Update all GPM transactions promptly to ensure accurate record-keeping. Review and implement master documents, including SOPs, forms, and protocols for warehouse equipment qualifications and validations. 4. Safety and Security Safeguard the warehouse environment concerning material, personnel, and equipment handling. Ensure that the facility maintains regulatory standards for audits and customer inspections. Participate in warehouse safety audits and manage return and destruction activities as per company protocols. 5. Training and Development Ensure all warehouse team members are thoroughly trained on equipment, SOPs, and necessary documentation. Coordinate cross-functional department activities once training requirements are met. 6. Audit and Compliance Readiness Successfully face client, regulatory, and internal audits by preparing and maintaining necessary documentation and reports. Ensure alignment with all GMP regulatory requirements and pre-audit activities. 7. Reporting and Communication Prepare and review weekly and monthly reports on warehouse activities and material stock levels. Coordinate with other teams to develop, approve, and procure necessary materials for warehouse and distribution activities. 8. Project Management Take responsibility for new project work and align warehouse activities with organizational needs. Qualifications Educational Background: Bachelor s degree in a related field or equivalent experience. Certification in Warehouse Management or Supply Chain Management is a plus. Experience: Minimum of 5 years of experience in warehouse management, preferably in a regulated industry such as pharmaceuticals or life sciences. Experience with cGMP and non-GMP documentation and compliance requirements. Experience in overseeing warehouse safety, audits, and team training. Skills: Strong knowledge of warehouse management systems (WMS) and inventory management. Proficiency in using ERP systems (e.g., SAP). Excellent attention to detail and organizational skills. Ability to work effectively in a cross-functional team environment. Strong communication and interpersonal skills. Why Thermo Fisher Scientific? At Thermo Fisher Scientific, our global team shares a common set of values: Integrity, Intensity, Innovation, and Involvement. By joining us, you ll work alongside passionate colleagues who are dedicated to accelerating research, solving complex challenges, and improving the lives of patients worldwide. With over 100,000 employees globally, we encourage diverse experiences, backgrounds, and perspectives to drive innovation and make a difference in the world.

Junior Coordinator ERP to CRM Digitization Location: Ahmedabad Role Objective: Support the digitization and integration of ERP and CRM systems by coordinating tasks, gathering process inputs, assisting in data mapping, and ensuring smooth collaboration between internal teams and vendors for timely project delivery. Key Responsibilities Project Support & Coordination Assist the project lead in day-to-day coordination between internal teams and IT/CRM vendors. Track task progress, maintain project documentation, and escalate delays or issues promptly. Business Process Documentation Collect inputs from sales, operations, and finance teams to document workflows. Maintain process maps, SOPs, and user requirement documents. Data Handling & Validation Assist in mapping customer, product, pricing, and order data between ERP and CRM systems. Support data cleanup, migration activities, and reconciliation during testing phases. User Acceptance Testing (UAT) & User Coordination Organize and monitor UAT for CRM/ERP modules. Gather user feedback and communicate effectively with the implementation team. Training & Onboarding Support Help prepare user guides and training materials. Support internal training sessions and address basic user queries during rollout. Key Requirements Bachelor s degree in Business, Engineering, IT, or related field. 2 4 years experience in ERP/CRM support, sales operations, or business process roles. Familiarity with tools like Zoho CRM, Salesforce, SAP, Tally, or MS Dynamics preferred. Good understanding of core business processes: inquiry, quotation, order processing, and invoicing. Strong documentation, follow-up, and coordination skills. Preferred Exposure Experience with CRM or ERP implementation/support projects. Basic knowledge of integration or automation tools (e.g., Zapier, API workflows). Proficiency in Excel, Google Sheets, and documentation tools. Comfortable working across IT, sales, and accounts teams. Qualification : Bachelors degree in Business, Engineering, IT, or related field

Job Title: Senior WordPress Developer Location: Ahmedabad Employment Type: Full-Time Experience Required: 3+ Years Position Overview: We are looking for a talented and experienced Senior WordPress Developer to join our development team in Ahmedabad. The ideal candidate will have strong expertise in WordPress and WooCommerce development, with the ability to build and maintain dynamic, data-driven websites and applications. Key Responsibilities: Develop, code, and maintain WordPress websites and data-driven web applications using WooCommerce Customize WordPress themes and plugins to meet project requirements Write clean, well-documented, reusable, and efficient code Collaborate with front-end and back-end developers to ensure seamless website functionality Integrate and interact with RESTful APIs, handling data formats like JSON and XML Optimize website performance, speed, and SEO best practices Ensure security best practices are followed in all development activities Troubleshoot and resolve issues related to WordPress sites and plugins Required Skills & Qualifications: Minimum 3 years of professional experience in WordPress and WooCommerce development Proficiency in PHP and MySQL Strong knowledge of WooCommerce architecture and theme/plugin customization Solid understanding of both front-end (HTML, CSS, JavaScript) and back-end development Experience working with RESTful APIs and data formats (JSON, XML) Familiarity with website optimization and performance tuning techniques Good understanding of security practices in web development

Job Title: Rust Developer Location: Ahmedabad, India Experience Required: Minimum 2 Years About the Role We are looking for an experienced Rust Developer to join our team immediately and contribute to a critical 2-year blockchain project. If you have a strong background in systems programming, a passion for secure, high-performance code, and enjoy working on cutting-edge technologies, this role is for you. What You ll Do Develop and maintain blockchain nodes focused on security, speed, and reliability. Work on core components including P2P networks, cryptographic functions, consensus algorithms, databases, and APIs. Ensure software handles large financial transactions with the highest degree of security. Optimize code for performance, scalability, and maintainability. Collaborate closely with other developers to solve complex systems-level challenges. Requirements At least 2 years of professional programming experience with Rust. 4+ years of experience in systems programming, including languages like C++. Strong knowledge of advanced data structures and algorithms. Expertise in secure coding practices and writing high-quality, readable code. Skilled in debugging, profiling, and performance optimization. Experience with multithreaded and network programming. Proficiency in optimizing key-value store databases. Comfortable hacking on Linux systems. Attention to detail and commitment to code quality. Preferred Familiarity with blockchain platforms and distributed ledger technology (a plus, but not mandatory). Work on a high-impact blockchain project handling real-world financial data. Be part of an innovative and fast-growing technology team in Ahmedabad. Opportunities to grow your skills in Rust and systems programming. Collaborative work environment with a focus on security and performance.

Job Title: Rust Developer High-Security Blockchain Systems Location: Ahmedabad, India We are looking for an experienced and passionate Rust Developer to join our advanced Blockchain engineering team in Ahmedabad. If you're ready to make an immediate impact on a high-value, long-term project involving cutting-edge systems programming, cryptography, and P2P networks, we want to hear from you. About the Role: Join us on a groundbreaking 2-year project focused on building highly secure, high-performance decentralized systems. As a Rust Developer, you ll be responsible for developing and maintaining our core node infrastructure. You'll work closely with technologies related to networking, consensus algorithms, databases, and API integrations. Security is our top priority, with performance as a close second. We expect all developers to embrace this mindset from day one. Key Responsibilities: Design, develop, and maintain our Rust-based Blockchain node. Work on core components including P2P networking, database management, cryptographic systems, and API integrations. Contribute to the implementation and optimization of consensus algorithms. Collaborate with a security-first mindset, writing highly reliable and maintainable code. Conduct performance profiling, debugging, and multithreaded optimization. Ensure clean, readable, and well-documented code for long-term maintainability. Required Skills & Experience: Minimum 3 years of hands-on Rust development experience. 4+ years in systems-level programming (Rust, C++, or similar). Strong knowledge of advanced data structures and low-level algorithms. Deep understanding of secure coding practices and performance tuning. Proficiency in multithreaded and network programming. Experience with key-value store optimization. Solid debugging and profiling skills. Comfortable working in Linux-based environments. Passion for building secure, scalable software systems. Preferred Qualifications (Bonus Points): Familiarity with other Blockchain platforms and decentralized technologies. Experience with cryptography, distributed systems, or consensus protocols. Knowledge of DevOps and infrastructure automation tools. Be part of a mission-critical project at the forefront of Blockchain security. Work with an experienced and driven team of engineers. Collaborate in a culture that prioritizes innovation, security, and code quality.

Job Title: Move Blockchain Developer Sui, Aptos & Movement Labs Ecosystems Location: Ahmedabad, India We are looking for a skilled Move Blockchain Developer with expertise in the Sui, Aptos, and Movement Labs ecosystems to join our innovative Web3 project team in Ahmedabad. You will play a vital role in designing, developing, and maintaining secure, scalable blockchain data infrastructure and smart contracts using the Move programming language. Role Overview: As a Move Developer, you will architect and implement smart contracts and decentralized applications (dApps) tailored for complex data handling needs. You will collaborate closely with the team to ensure seamless interoperability across multiple Layer 1 platforms, while driving cutting-edge data storage, privacy, and scalability solutions for a robust Web3 ecosystem. Key Responsibilities: Design, develop, and deploy secure, scalable smart contracts and dApps using the Move programming language. Build and optimize blockchain data infrastructure to handle high-volume transactions and ensure secure, efficient data storage. Collaborate with development teams to integrate and maintain blockchain solutions across Sui, Aptos, and Movement Labs platforms, ensuring smooth cross-chain interoperability. Stay updated on the latest advancements in the Move ecosystem and associated platforms to apply best practices and innovative solutions. Conduct comprehensive testing, debugging, and performance tuning to guarantee the reliability and security of blockchain components. Lead initiatives on off-chain data storage strategies and implement data privacy measures aligned with Web3 standards. Prepare detailed technical documentation and provide ongoing support to internal teams and stakeholders. Qualifications: Proven experience in blockchain development focusing on the Move programming language. Strong familiarity with the Sui, Aptos, and Movement Labs ecosystems. Solid background in developing smart contracts, dApps, and blockchain data infrastructure. Deep understanding of blockchain technology, cryptography, decentralized data structures, and security best practices. Experience with on-chain and off-chain data storage solutions, with a focus on security and privacy in decentralized environments. Ability to tackle complex technical challenges with innovative and practical solutions. Excellent communication skills and experience working in agile, remote, or hybrid team settings. Bachelor s or Master s degree in Computer Science, Engineering, or related technical field or equivalent practical experience. Opportunity to work with the latest Web3 technologies and multi-chain ecosystems. Be part of a forward-thinking, collaborative, and agile team. Work on high-impact blockchain projects emphasizing security, scalability, and innovation. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or related technical fieldor equivalent practical experience.

Job Title: Rust Developer Experience: 2+ Years Key Responsibilities: We are looking for an experienced Rust developer who is ready to immediately contribute to our work. We are currently in the midst of a 2-year project and we expect you to begin pulling your weight as soon as possible. What we expect of you Since we are creating software/product that handles large financial values, we place an emphasis on developing solutions that have the highest possible degree of security, with a secondary objective being speed and performance. We expect you to adopt this mindset when you begin working with us. You will develop and maintain the node. Day-to-day tasks include working on P2P networks, databases, cryptography, APIs and consensus algorithms. Having a solid overview of other blockchain platforms is useful, but not necessary. Requirements: At least 3 years of programming experience with Rust. 4+ years in systems programming, that may include other languages (C++). Have experience with advanced data structures and algorithms. Secure coding practices. Debugging, profiling and performance optimisation skills. Multithreaded programming knowledge. Network programming skills. Key-value store optimisation skills. Attention to the quality and readability of your code. Passion to hack on Linux systems.

Windows Desktop Developer Key Responsibilities: Develop & Optimize Application: Build a robust, user-friendly desktop application tailored for Windows OS kiosks. Integrate core features such as slot booking, menu ordering, selfie capture, and advertising. Optimize the application to handle multitasking efficiently and ensure high performance. UI/UX Design & Security: Implement a secure, interactive UI/UX design specifically for kiosk environments. Ensure the application is stable, secure, and capable of running continuously, 24/7. Collaboration & Backend Integration: Collaborate closely with backend developers to ensure smooth communication with APIs and database systems. Troubleshoot, debug, and iterate on the application based on user feedback and evolving requirements. Application Maintenance: Regularly upgrade and maintain the kiosk application to ensure it meets new functionalities and security standards. Requirements: Technical Expertise: Strong experience with C# and the .NET Framework/WPF for Windows application development. Proven ability to develop interactive kiosk applications and ensure their performance and usability. Familiarity with Windows services, threading, and file system management. Hardware Integration: Experience working with hardware such as touchscreens, printers, and cameras for kiosk functionality. Knowledge of multimedia playback, ad display systems, and live feed integration. Security & Version Control: Solid understanding of security protocols for kiosk environments to ensure data privacy and protection. Proficiency in version control systems like Git to manage codebase and track development progress. Preferred Skills: Experience with IoT or hardware communication protocols. Knowledge of Windows Presentation Foundation (WPF) and MVVM architecture for building scalable and maintainable applications. Familiarity with video and image processing libraries. Prior experience in deploying and maintaining kiosk applications in production environments.

Job Title: Sales Development Representative Location: Ahmedabad, India Job Type: Full Time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes to help transform their businesses and industries with advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help make the world a better place. About the Role: As a Sales Development Representative (SDR) at Rapidops, you'll be responsible for identifying, qualifying, and closing sales opportunities for our high-growth CRM product, Salesmate. This role offers the opportunity to develop and drive overall sales performance. You'll be engaged in both inbound and outbound sales efforts, helping businesses understand how Salesmate can enable growth through an efficient CRM platform. Key Responsibilities: Product Expertise: Learn and become an expert on Salesmate, our fastest-growing CRM product, and understand how it can help businesses grow and streamline their operations. Lead Generation & Sales Prospecting: Source new sales opportunities utilizing both inbound and outbound sales channels, including cold calls, emails, chat, and social media outreach. Lead Management: Record leads and prospect activities in the CRM, ensuring efficient lead management and progression through the sales pipeline. Sales Lifecycle Management: Research, qualify, and close opportunities, managing prospects through every stage of the sales cycle from initial contact to product demos and onboarding. Product Demos: Conduct high-quality product demonstrations, effectively communicating the value of Salesmate to potential clients. Collaboration: Work closely with the product engineering team to provide intelligence on client needs and complex sales scenarios, helping refine product offerings. Meet Sales Goals: Consistently meet or exceed activity goals and sales quotas, driving results for the company. Salesmate Ambassador: Represent Salesmate at conferences, events, and meetups, promoting the product and brand to a wider audience. Requirements: Experience: 1 to 3 years of experience in selling SaaS (Software as a Service) products. Experience in selling to global markets, particularly North American or European businesses. Sales Process Expertise: Experience managing the full sales cycle, from lead generation to product demos and onboarding new users. CRM Knowledge: Must be technically proficient and have a solid understanding of how CRMs function. Bonus points if you've used a CRM in previous roles. Communication Skills: Fluent in verbal and written communication in English. Work Shifts: Open to working in rotational shifts to align with North American and European sales teams. Self-motivation & Drive: Competitive, self-motivated, and results-oriented, with a strong desire to achieve and exceed targets. Curiosity & Creativity: A curious, creative, and proactive approach to addressing professional development and sales strategies. Team Collaboration: Demonstrated ability to work independently and as a productive team member. Fast-paced Environment: Work in a high-growth, high-reward environment where you can take initiative and make a significant impact. Career Growth: You'll have the opportunity to build and drive your sales career with a product that is helping businesses across the globe grow. International Exposure: Engage with global clients, particularly from North America and Europe, and broaden your international experience.

Company Description SkillIQ is a professional training institute that provides information technology training to help students / Interns to improve their IT skills which help them to perform at their best in the workplace. We have prepared professional training programs for students / Interns with relevant skills and practical experience through internships and online training. We train IT professionals through professional courses through innovative teaching methods with an experienced team of mentors who are doing best at their professional career. Job Overview: We are seeking a skilled PHP developer to join our team. The ideal candidate will be responsible for developing and maintaining web applications, ensuring high performance and responsiveness. Responsibilities: Develop, test, and maintain web applications using PHP. Work closely with the design team to implement user interfaces. Troubleshoot and debug issues that arise. Collaborate with team members to improve the efficiency and functionality of applications. Requirements and Skills: Bachelor's degree in Computer Science or related field Experience: Fresher Proficient in PHP, MySQL, HTML, CSS, and JavaScript Experience with Laravel framework is a plus Strong problem-solving skills and attention to detail Qualifications: Bachelor's degree in Computer Science or related field Qualification : Bachelor's degree in Computer Science or related field

Required Experience, Skills and Qualifications 1+ years of solid hands-on software development experience with a focus on continuous delivery and deployment, enterprise application development, cloud automation, and building a container-hosting platform Software programming experience in Golang is a must. At least 1+ years of Go programming experience A proven track record with Docker containers with a deep understanding of the current container ecosystem and marketplace Experience building cloud-based applications using micro-services and deploying in containerised environments Good understanding of Kubernetes fundamentals Experience with running containers (Docker/LXC) on Kubernetes platform Understanding of Software design patterns, SDLC, Test Driven Development (TDD), Continuous Integration, and Continuous Delivery Experience working in an agile development environment Strong analytical and problem-solving skills Strong communication and collaboration skills Understanding of RESTful APIs, HTML/CSS, ES6 (variables and scoping, array methods), GIT, popular frontend development tools, CI/CD tools, DevOps.