ETC Jobs in Bengaluru

Security Operations Engineer FalconX Location: Bangalore Experience: 3+ Years Education: Bachelor s degree in Cybersecurity, Computer Science, Information Technology, or related field About FalconX FalconX is a pioneering team of operators, investors, and builders transforming institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX simplifies the complex and fragmented digital asset ecosystem. Our platform empowers clients to navigate the crypto landscape seamlessly, providing access, liquidity, and tools to execute institutional strategies from start to scale. Role Overview We are looking for a Security Operations Engineer to strengthen our cybersecurity posture and protect our systems, data, and clients. In this role, you will monitor, detect, and respond to threats across on-premise and cloud environments, conduct investigations, perform threat hunting, and automate security operations. Key Responsibilities Monitor, detect, and respond to security incidents across cloud and on-premise environments. Analyze security alerts from various tools to identify potential threats and anomalies. Conduct forensic investigations and deep-dive analysis to identify trends and attack techniques. Perform proactive threat hunting across endpoints, networks, and cloud environments. Analyze security logs and behavioral patterns to detect Indicators of Compromise (IOCs). Investigate security incidents and provide actionable mitigation and remediation recommendations. Develop and refine threat hunting methodologies using frameworks like MITRE ATT&CK. Automate threat detection and response processes using scripting languages such as Python, PowerShell, or Bash. Continuously monitor emerging threats, vulnerabilities, and attack trends to improve strategies. Required Qualifications Bachelor s degree in Cybersecurity, Computer Science, Information Technology, or related field. 3+ years of experience in Security Operations, Threat Hunting, or a similar cybersecurity role. Hands-on experience working with log data for detection and response (Cloud, EDR, Network, etc.). Experience developing and deploying detection rules (Yara, Sigma, SQL-based rules, etc.). Strong understanding of network security monitoring, packet analysis, and log correlation. Deep knowledge of advanced threat detection methodologies and threat intelligence. Proficiency in analyzing attacker TTPs using frameworks like MITRE ATT&CK. Skilled in scripting and automation for security operations (Python, PowerShell, Bash). Familiarity with endpoint security, identity management, cloud security, and incident response. Protect critical systems, data, and client assets from emerging cyber threats. Play a key role in detecting, investigating, and responding to security incidents. Collaborate with cross-functional teams to strengthen security posture and operational resilience. Drive proactive threat hunting and automation to improve efficiency and effectiveness. Qualification : Bachelors degree in Cybersecurity, Computer Science, Information Technology, or related field

Senior Web Application Developer - Front End Developer Location: Bengaluru Job Type: Full-time Responsibilities As a Senior Web Application Developer, you will play a pivotal role in engineering cutting-edge frontend frameworks, platforms, visualizations, and dashboards to deliver a fluid and seamless user experience. Core Development Engineer advanced frontend frameworks and platforms for visualizing complex data, ensuring a top-notch user experience. Collaboration & Visualization Work closely with backend engineering teams to extend product value and virtualize thousands of moving assets as creative UI/UX elements. Build applications to visualize real-time complex data patterns and ensure world-class interfaces and APIs. Design & Architecture Architect modular, high-performance applications and frameworks. Ensure stability and performance through test-driven development, integration, and stress testing. Project Ownership & Stakeholder Interaction Lead projects aimed at enhancing team efficiency and driving modernization. Interface directly with project and product stakeholders, facilitating UAT and incorporating feedback. Requirements Education: Bachelor s degree or higher in Computer Science, Engineering, or equivalent experience. Experience: Minimum 5 years of hands-on experience in frontend development. Technical Skills: Proficiency in JavaScript (5+ years), React.js (3+ years), HTML, CSS, and D3.js. Experience with modern build systems (Webpack, Babel, etc.). Communication: Excellent written and verbal communication skills with a fast execution mindset. Bonus Skills Experience with Google Maps and other cloud APIs. Understanding of SQL database design and modeling. At Intellicar, we encourage a culture of continuous learning and skill development. You'll have opportunities to grow as part of a collaborative team, work with cutting-edge IoT technologies, and contribute to impactful projects in the EV and IoT industry. Leadership fosters inclusivity and respect, creating an atmosphere where every voice is heard. Qualification : Bachelors degree or higher in Computer Science, Engineering, or equivalent experience

MTS - Software Developer (Cloud AI Network Security Developer) Location: Bengaluru Company: Aviatrix Experience: 1 3 years About Aviatrix: Aviatrix is a cloud network security leader trusted by over 500 enterprises. We specialize in securing multi-cloud environments, offering runtime protection and advanced control for modern cloud infrastructures. Role Strategy & Impact In this role, you will build next-generation intelligent cloud network security solutions. You will focus on developing Python/Go microservices that fuse network visibility with LLM-driven insights to redefine cloud firewall capabilities. Technical Requirements Core Competencies: Development: Professional experience in Go (Golang) or Python. Cloud Networking: Fundamentals of Routing, NAT, VPNs, and Subnets. Security: Understanding of Firewall concepts (ACLs) and Zero Trust architecture. AI Integration: Experience using AI/LLM APIs (OpenAI, Vertex AI, etc.). Data Infrastructure: Workflows involving Kafka, data ingestion, and stream processing. Cloud Ecosystem: Hands-on familiarity with AWS, Azure, or GCP. Preferred Qualifications: Network Observability: Experience with NetFlow, IPFIX, or VPC Flow Logs. Modern DevOps: Hands-on with Kubernetes, Container Networking, and Terraform. Generative AI: Knowledge of Prompt Engineering or RAG-based systems. Key Responsibilities Control Plane Development: Build services for firewall rules and policy orchestration. AI Workflows: Integrate LLM-based assistants for anomaly detection and alert summarization. Telemetry Pipelines: Maintain high-performance data pipelines for security event metrics. Security Logic: Design logic for threat pattern recognition and posture scoring. Benefits & Why Join Us Global Benefits: Private medical, pension, and life assurance. Work-Life Balance: Generous holiday allowance and annual wellbeing stipend. Growth Mindset: We value diverse paths if you are passionate about AI and Security, we want to hear from you.

Video Editor Location: Bengaluru Type: Full-Time Experience Required: 1 2 Years Role Overview: Visual Storytelling & Performance We are seeking a Video Editor with a passion for high-impact visual storytelling. You will collaborate with our creative team to conceptualize and produce video content for social media and performance marketing. From managing equipment on-set to final color grading and motion graphics, you will bring fresh, trend-savvy ideas to life. Technical Toolset & Production Skills Post-Production Mastery: Editing: Expert-level non-linear editing using Adobe Premiere Pro. Motion Graphics: Ability to create clean, basic animations in Adobe After Effects. Platform Delivery: Proven experience producing short-form content (Instagram Reels, YouTube Shorts) that captures attention within the first 3 seconds. On-Set Production: Camera Operation: Hands-on experience operating and managing professional camera equipment. Shoot Logistics: Competency in equipment handling, lighting basics, and guiding team members during a shoot. Execution: Ability to translate a creative brief into a practical shooting and editing plan. Key Responsibilities Content Creation: Edit and produce high-quality timeline-based content tailored for social media performance. Trend Integration: Stay ahead of social media trends to implement innovative shooting and editing techniques. Creative Collaboration: Brainstorm with the creative team to refine concepts and ensure alignment with client objectives. Project Management: Advise on execution strategies to ensure all content is delivered on time and to a high standard. 1 2 years of experience, preferably within an agency or production house. A strong understanding of modern shooting/editing styles (fast cuts, trending transitions, etc.). A collaborative mindset that welcomes constructive feedback to achieve the best final output. Ability to thrive under tight deadlines while maintaining an eye for detail.

Senior Software Engineer (Backend) Location: Bengaluru Hiring is still rooted in outdated processes manual screening, unconscious bias, long feedback cycles, and excessive administrative overhead. Organizations spend more time managing hiring than discovering real talent. At Talview, we re changing that with AI that actually works. We build GenAI-powered hiring and assessment platforms that make recruitment faster, fairer, and scalable. Our AI Products Alvy The world s first AI Proctoring Agent. Ivy A conversational AI Interviewer transforming first-round screenings. Our impact: 10M+ assessments delivered across 120+ countries. The Role We are looking for a Senior Software Engineer (Backend) to build high-performance systems. You will work across Talview s backend ecosystem including PostgreSQL, Redis, AWS Lambda, GraphQL, Hasura, Temporal, and microservices to deliver secure, reliable, and globally scalable solutions. What You ll Do Design and operate scalable microservices supporting millions of assessments. Monitor and optimize system performance and efficiency. Own backend services end-to-end from development to maintenance. Collaborate with Frontend, QA, Product, and Customer Success teams. Solve engineering challenges directly impacting platform stability. You Might Be a Fit If You Have Required Qualifications: 4 6 years of backend engineering experience, primarily with Node.js. Deep understanding of OOP, design patterns, and SOLID principles. Experience with unit, integration, and functional testing. Strong knowledge of distributed systems and SQL (PostgreSQL). Working knowledge of Docker, Kubernetes, and microservices. Familiarity with: Time-series & Messaging: InfluxDB, Prometheus, Kafka, RabbitMQ, SQS. Caching & Frameworks: Redis, Hasura, Apollo. Cloud: AWS S3, Azure Blob. Bonus Points: Experience in SaaS or high-scale product environments. Hands-on experience with AI-assisted coding tools (Cursor, Windsurf, etc.). Understanding of Agile/Scrum methodologies. Our Culture: The 5Cs We re driven by Collaboration, Commitment, Credence, Customer-centricity, and Candor. We work together, ship quality, and communicate openly. What You Get Competitive compensation and best-in-class hardware. Flexibility: 5-day work week and flexible hours. Growth: Accelerated career paths in a fast-scaling organization. Perks: Stocked pantry, monthly lunches, and annual offsites.

Technical Manager Location: Bengaluru Hiring is still weighed down by outdated processes manual screening, unconscious bias, and heavy administrative overhead. Talview is changing that with GenAI-powered hiring and assessment platforms that make recruitment faster, fairer, and scalable. We help organizations focus on what truly matters: finding exceptional people. Our AI Products Alvy: The world s first AI Proctoring Agent for intelligent global exam monitoring. Ivy: A conversational AI Interviewer transforming first-round screenings. Impact: 10M+ assessments delivered across 120+ countries for global enterprises. The Role We re looking for a Technical Manager who thrives at the intersection of technical depth, architectural ownership, and people leadership. You will lead high-performing engineering teams, guide complex architectural decisions, and partner with product leadership to deliver enterprise-grade, AI-driven products. What You ll Do Lead & Mentor: Guide frontend, backend, and QA engineers to deliver high-impact features. Architectural Evolution: Ensure performance, scalability, security, and resilience across platforms. Product Strategy: Partner with Product and Design to translate business needs into technical roadmaps. Engineering Excellence: Set standards for code quality, testing, CI/CD, and observability. Talent Development: Conduct 1:1s, provide feedback, and coach engineers through career progression. Requirements Experience: 8+ years in software development with 2+ years in engineering leadership. Tech Stack: Strong full-stack background in JavaScript/TypeScript, React, Node.js, Java, or Python. Cloud & API: Hands-on experience with AWS, Azure, or GCP and REST/GraphQL APIs. Architecture: Deep understanding of microservices, system design, and distributed systems. Databases: Proficiency in SQL and NoSQL environments. Bonus Points Experience building and scaling SaaS products. Practical understanding of AI/ML concepts and applications. Experience with AI-assisted coding tools (Cursor, Windsurf, Codex, etc.). Our Culture: The 5Cs We are driven by Collaboration, Commitment, Credence (trust), Customer-centricity, and Candor. We ship quality, trust each other, and communicate openly. What You Get Competitive compensation and best-in-class hardware/software. Work-Life Balance: 5-day work week with flexibility. Perks: Fully stocked pantry, gourmet coffee, monthly team lunches, and annual offsites. Growth: Accelerated career growth in a fast-scaling product organization.

Engineering Manager Location: Bengaluru Hiring is still shaped by outdated processes manual screening, unconscious bias, and delayed feedback. Talview is transforming this with AI that actually works. We build GenAI-powered hiring and assessment platforms that make recruitment faster, fairer, and scalable. Our AI Products Alvy: The world s first AI Proctoring Agent for intelligent global exam monitoring. Ivy: A conversational AI Interviewer delivering unbiased first-round assessments. Impact: 10M+ assessments delivered across 120+ countries. The Role We re looking for an Engineering Manager to lead high-performing teams, drive architectural excellence, and deliver scalable products globally. You ll guide engineers across backend, frontend, QA, and DevOps, while partnering closely with Product and Design to drive meaningful outcomes. What You ll Do Leadership: Lead, mentor, and grow cross-functional engineering teams. Architecture: Own architecture and system design for cloud-native, distributed systems. Excellence: Champion code reviews, testing, automation, and security practices. Operations: Strengthen engineering processes including CI/CD, observability, and monitoring. Delivery: Own delivery outcomes, sprint planning, and team performance. People: Conduct 1:1s, performance reviews, and career development planning. You Might Be a Fit If You Have Required Qualifications: 6+ years of overall engineering experience; 5+ years in backend (Node.js, Go, or Python). 2+ years with Docker, Kubernetes, and public cloud platforms (AWS, GCP, or Azure). 2+ years in Agile delivery environments (Scrum, Squads, or Chapters). 1+ year experience managing a team of 4+ engineers. Deep understanding of cloud monitoring, deployments, and cost optimization. Bonus Points For: Building SaaS or high-scale distributed systems. Experience with AI-assisted coding tools (Cursor, Windsurf, Codex, etc.). Strong system design and architectural fundamentals. Our Culture: The 5Cs We are guided by Collaboration, Commitment, Credence (trust), Customer-centricity, and Candor. We work together, ship quality, and communicate openly. What You Get Competitive compensation and best-in-class hardware. 5-day work week with flexibility. Monthly team lunches and annual offsites. Accelerated growth in a fast-scaling product organization.

Associate Staff Frontend Engineer Location: Bengaluru Hiring is still constrained by outdated processes manual screening, unconscious bias, and heavy administrative work. Talview is changing that with AI that actually works. We build GenAI-powered hiring and assessment platforms that make recruitment faster, fairer, and scalable. Our AI Products Alvy: The world s first AI Proctoring Agent for intelligent global exam monitoring. Ivy: A conversational AI Interviewer delivering unbiased first-round assessments. Impact: 10M+ assessments delivered across 120+ countries. The Role We re looking for an Associate Staff Frontend Engineer who combines deep technical expertise with frontend leadership. You ll shape frontend architecture, raise engineering standards, and drive long-term technical strategy. This role is ideal for Senior ICs who enjoy ownership and influence without stepping into people management. What You ll Do Architecture & Strategy: Own frontend architecture and influence long-term technical direction. Design Systems: Evolve UI foundations, accessibility standards, and shared component libraries. Technical Leadership: Review critical PRs, unblock teams, and mentor engineers across multiple squads. Optimization: Solve challenges in performance, state management, and cross-service integrations. Collaboration: Partner with Product, Design, and Backend teams to deliver end-to-end solutions. Excellence: Drive standards across testing, observability, and CI/CD pipelines. You Might Be a Fit If You Have Required Qualifications: 5+ years of professional experience building modern frontend applications. Deep expertise in JavaScript/TypeScript and frameworks such as React. Strong understanding of web performance, security, and accessibility. Experience delivering complex features within large, shared codebases. Proven track record of mentoring engineers and improving frontend practices. Bonus Points For: Experience with micro-frontend architectures or design systems. Hands-on experience with AI-assisted coding tools (Cursor, Windsurf, Codex, etc.). Prior Staff-level responsibilities or cross-team technical ownership. Our Culture: The 5Cs We are guided by Collaboration, Commitment, Credence (trust), Customer-centricity, and Candor. We work together, ship quality, and stay obsessed with users. What You Get Competitive compensation and best-in-class hardware/software. Flexibility: 5-day work week with flexible hours. Engagement: Monthly team lunches, annual offsites, and a sense of belonging. Career Growth: Accelerated path toward Staff / Principal Engineer roles.

Senior Software Engineer (Frontend) Location: Bengaluru Hiring is still trapped in the past: manual screening, unconscious bias, and administrative overload. Talview is changing that with AI that actually works. We build GenAI-powered hiring and assessment platforms that make recruitment faster, fairer, and scalable. Our AI Products Alvy: The world s first AI Proctoring Agent for intelligent, scalable exam monitoring. Ivy: A conversational AI Interviewer enabling unbiased first-round assessments. Impact: 10M+ assessments delivered across 120+ countries for global enterprises. The Role We re seeking a Senior Frontend Engineer passionate about building fast, intuitive, and elegant user experiences. You will lead frontend initiatives, architect high-performance UI systems, and elevate engineering standards across the organization. This is ideal for engineers who thrive on technical leadership and solving complex UX challenges. What You ll Actually Do Lead & Mentor: Guide engineers, drive execution, and ensure top-tier UI quality. Architect Interfaces: Build scalable, high-performance, and accessible applications. Collaborate Deeply: Partner with Product, Design, and Backend teams to shape workflows. Performance & Accessibility: Optimize rendering and responsiveness while enforcing WCAG and ARIA guidelines. Engineering Standards: Maintain code quality through reviews, best practices, and improved CI/CD pipelines. You Might Be a Fit If... Required Qualifications: 4 6 years building modern frontend applications. Expert-level HTML, CSS, and JavaScript knowledge. Strong experience with React, React Hooks, Jest, and React Testing Library. Deep understanding of accessibility standards (WCAG, ARIA). Experience with Git, CI/CD pipelines, and modern build tools. Proven ability in mentoring or leading other engineers. Bonus Points For: Experience with Frontend performance optimization. Knowledge of Micro-frontend architecture or Design Systems. Hands-on experience with AI-assisted coding tools (Cursor, Windsurf, Codex, etc.). Our Culture: The 5Cs We live by Collaboration, Commitment, Credence (trust), Customer-centricity, and Candor. We work together, ship quality, and keep it real. What You Get Competitive compensation and the best hardware/software tools. Work-Life Balance: 5-day work week with flexibility. Perks: Fully stocked pantry, monthly team lunches, and annual offsites. Growth: Strong career acceleration in a fast-growing product company.

General Manager Healthcare RCM Operations Job Category: Management Location: Bangalore Job Overview We are seeking an experienced General Manager Healthcare RCM Operations to lead end-to-end Revenue Cycle Management (RCM) operations across multiple clients. This leadership role is responsible for strategic planning, operational excellence, client management, team leadership, compliance, and financial performance, ensuring efficiency, accuracy, and client satisfaction in all RCM functions. Key Responsibilities Strategic Leadership Drive strategy, planning, and execution across all RCM functions including patient access, billing, coding, charge capture, claims processing, payment posting, AR follow-up, and denial management. Develop and implement initiatives to improve collections, reduce denials, and optimize cash flow. Align operational strategies with client expectations, regulatory compliance, and industry best practices. Operational Excellence Oversee large-scale RCM operations across multiple clients/accounts. Monitor key performance indicators (AR days, clean claim rate, denial rate, net collection rate, etc.) and drive continuous improvement. Implement process automation and digital transformation initiatives to enhance operational efficiency. Client & Stakeholder Management Serve as the primary point of contact for client leadership. Build strong client partnerships, ensuring SLAs, TATs, and quality standards are consistently met or exceeded. Manage escalations and drive resolutions with a client-focused approach. Team Leadership Lead, mentor, and inspire a large team of managers, SMEs, and associates across functions. Hire, train, and develop leadership talent to ensure a strong succession pipeline. Promote employee engagement, retention, and a performance-driven culture. Compliance & Quality Ensure strict adherence to HIPAA, CMS guidelines, and client-specific compliance requirements. Establish and maintain robust internal controls and audit processes. Collaborate with Quality and Training teams to maintain high accuracy and performance standards. Financial Management Own the P&L for assigned accounts and operations. Drive cost optimization initiatives without compromising service quality. Provide accurate financial forecasts, budgets, and performance reports to leadership. Key Skills & Competencies Deep expertise in US healthcare RCM (front-end to back-end). Strong knowledge of payer rules, coding guidelines, and HIPAA compliance. Proven experience in managing large-scale operations (250+ FTEs). Client-facing leadership with the ability to build CXO-level relationships. Data-driven decision-making with strong analytical and problem-solving skills. Experience driving digital transformation and automation (RPA, AI in RCM). Excellent communication, negotiation, and stakeholder management capabilities. Success Metrics Improvement in collections and AR performance. Reduction in denials and operational errors. Achievement of SLA and client satisfaction targets. Strong employee retention and a robust leadership pipeline. Profitability and cost optimization in line with business objectives.

Recruiter / Senior Recruiter Job Category: Administrative / Support Employment Type: Full-Time Location: Bangalore Job Overview We are seeking a talented and results-driven Recruiter/Senior Recruiter to support our growing organization in sourcing and hiring top talent. The ideal candidate will have extensive experience in full-cycle recruitment, preferably in call center or healthcare settings, and excel in a fast-paced, high-volume environment. This role will be responsible for managing end-to-end hiring processes across multiple locations, ensuring a seamless candidate experience and building a strong talent pipeline. Key Responsibilities Review and analyze resumes using ATS software (UKG) and screen candidates for all open positions. Create and manage job requisitions, posting them on job portals and social media platforms (LinkedIn, Facebook, etc.). Source, schedule, and coordinate interviews with candidates and hiring managers daily. Develop accurate job descriptions in collaboration with Hiring Managers. Maintain Open Requisition Reports / MIS and provide weekly updates. Identify innovative sourcing tools and strategies to attract top talent. Build and maintain relationships with staffing agencies and headhunters to expand candidate reach. Conduct compensation discussions and prepare offer letters via UKG for candidate acceptance. Complete all new-hire paperwork and ensure a smooth onboarding experience. Continuously fill the talent pipeline even when there are no immediate open roles. Support employer branding initiatives internally and externally to enhance company presence. Education & Experience Minimum 4+ years of full-cycle recruitment experience. Master s degree in Human Resources. Proven experience in high-volume, fast-paced recruiting environments. Prior experience recruiting for call center or healthcare roles is highly desirable. Demonstrated ability to meet deadlines and work collaboratively in a team-oriented setting. Skills & Competencies Strong sourcing, screening, and candidate assessment abilities. Excellent communication, negotiation, and interpersonal skills. Proficiency in ATS tools, job portals, and social media recruiting. Ability to manage multiple requisitions and prioritize tasks effectively. High level of organization, attention to detail, and process adherence. Benefits Competitive industry compensation. Insurance coverage for self and parents/parents-in-law. Performance-linked bonus. Free office transport (pickup and drop). Free meal vouchers. Qualification : Masters degree in Human Resources

Product Manager Payments Location: Bengaluru Work Type: Full Time Experience: 2 6 years About Tazapay Tazapay is a leading fintech platform for cross-border businesses. We provide local and global collections, holding, and payouts across multiple markets. As we expand into the digital asset ecosystem, we are building comprehensive crypto and stablecoin payment solutions to meet the growing demand for blockchain-based cross-border transactions. About the Team At Tazapay, product development is highly collaborative, involving engineering, design, partnerships, legal, risk, operations, and go-to-market teams. The cross-border payment platform team owns the core features of Tazapay s Payment Platform, including Payins, Payouts, and crypto/stablecoin infrastructure. Role Overview As Product Manager Payments, you will lead the design, development, and launch of global payment rails across both traditional and crypto/stablecoin systems. You will ensure enterprises can successfully build and operate payment operations using Tazapay s platform, bridging fiat and digital asset ecosystems. Key Responsibilities Design and launch crypto/stablecoin payment flows, including digital wallet integrations, stablecoin/blockchain settlements, and multi-chain payment solutions. Drive feature development and market launches for stablecoins like USDC, USDT, and emerging stablecoins across blockchains such as Ethereum, Polygon, and Solana. Collaborate closely with engineering, legal, sales, support, and compliance teams throughout the product lifecycle to deliver seamless payment experiences. Integrate traditional banking rails with crypto payment options, providing merchants with unified access across all payment types. Navigate and ensure compliance with global crypto regulations, working with legal and compliance teams on AML/KYC, licensing, and emerging regulatory requirements. Use a data-driven approach to analyze blockchain transactions, payment metrics, and user behavior to optimize product performance. Who You Are Minimum Requirements 2 6 years of product management experience, with at least 2 years in fast-paced fintech or crypto startups. Hands-on experience with crypto/blockchain integrations, stablecoins, wallet connectivity, smart contracts, or digital asset payment systems. Deep understanding of stablecoin ecosystems (USDC, USDT, DAI, and algorithmic stablecoins) and their underlying mechanisms. Expertise in financial API design with experience in both traditional and blockchain/crypto API integrations. Strong technical understanding of blockchain fundamentals: transaction lifecycles, gas optimization, multi-chain architecture, and consensus mechanisms. Knowledge of crypto compliance requirements and emerging global regulatory frameworks (AML/KYC, licensing, etc.). Analytical mindset with ability to leverage blockchain and payment data to drive product decisions. Preferred Qualifications Degree in Computer Science, Engineering, Finance, or related field, with blockchain coursework or certifications. Proven track record of launching successful crypto/stablecoin payment products or features at scale. Hands-on experience with major blockchain networks, ecosystems, development tools, and integration patterns. Experience collaborating with crypto exchanges, wallet providers, or blockchain infrastructure companies. Qualification : Degree in Computer Science, Engineering, Finance, or related field, with blockchain coursework or certifications

Infrastructure Security Leader Location: Bengaluru About Us: Observe.AI Observe.AI is the leading AI-powered platform for customer experience, enabling enterprises to automate customer interactions using AI agents. Our platform ensures natural conversations, delivering predictable outcomes, and is trusted by top companies like DoorDash, Affordable Care, Signify Health, and Verida. Observe.AI blends advanced speech understanding, workflow automation, and enterprise-grade governance to deliver end-to-end AI solutions that optimize both human and AI interactions, providing insights for coaching and quality management. At Observe.AI, we re on a mission to transform customer experiences through AI. As a founding member of our Infrastructure/Cloud Security team, you will have the opportunity to shape and design cloud security from the ground up for a platform trusted by over 80 million users. Reporting directly to the VP of Information Security, you will drive a defense-in-depth approach across infrastructure, IAM, and networks. This is a unique, zero-to-one role where you ll define security strategy, mentor the team, and make a long-lasting impact in a fast-growing AI company. What You ll Be Doing: Security Strategy Development: Design and document security policies, reference architectures, design patterns, and roadmaps to protect our platform. Secure Access & Network Design: Lead efforts to design secure access controls and networks for production environments. Cross-Department Leadership: Collaborate with Corporate IT to implement security measures within the corporate environment. Defense-in-Depth: Implement network segmentation, firewall configurations, VPNs, and deep packet inspection to minimize impact from security incidents. AWS Infrastructure Security: Re-architect AWS infrastructure to enhance security, ensuring that networks, VPCs, and security configurations are optimized. Vulnerability Management: Identify tools and technologies to scan networks, OS, and infrastructure for vulnerabilities, and work with SRE teams to remediate identified risks. Security Compliance: Represent Infrastructure Security in PCI, SOC, ISO, HITRUST, and other regulatory audits, ensuring compliance. Collaborative Design: Partner with engineering teams and architects to ensure infrastructure designs meet both business and security requirements. Stakeholder Collaboration: Work with other teams to integrate up-to-date security features and infrastructure designs across the organization. What You ll Bring to the Role: 9+ years of experience in Software Engineering, Network Security, and AWS Security. Proven track record in designing and implementing secure Cloud Infrastructure, Network Security, and Corporate IT Security. Experience at a SaaS product company with hands-on knowledge of cloud security. Leadership experience in managing Infrastructure Security teams or Security-Focused SRE teams. Strong understanding of network designs, protocols, and certifications like CCNA (or similar). Ability to handle multiple, high-priority projects simultaneously while maintaining focus and quality. Comfort with working off-hours to handle security incidents in a dynamic, fast-paced environment. First-hand experience with major cloud providers, specifically AWS. Deep understanding of large-scale systems and N-tier architectures. Excellent communication skills, able to effectively influence and collaborate with stakeholders across the organization. Perks & Benefits: Medical Insurance: Comprehensive options, including free online doctor consultations. Leave Policies: Yearly privilege and sick leaves as per Karnataka S&E Act, along with generous national, festive, and parental leave. Learning & Development: Access to a fund that supports continuous learning and professional growth. Flexible Benefits: Tax exemptions for meals, PF, etc., along with other flexible benefit plans. Team Culture: Fun events to foster collaboration and culture across the organization.

Lead Machine Learning Engineer - NLP Location: Bengaluru About Us: Observe.AI Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business. Observe.AI combines advanced speech understanding, workflow automation, and enterprise-grade governance to execute end-to-end workflows with AI agents. It also enables teams to guide and augment human agents with AI copilots, and analyze 100% of human and AI interactions for insights, coaching, and quality management. Companies like DoorDash, Affordable Care, Signify Health, and Verida use Observe.AI to transform customer experiences every day by accelerating service speed, increasing operational efficiency, and strengthening customer loyalty across every channel. You will be shaping how AI transforms real-world challenges in the contact center space. As part of our world-class ML team, you ll work on developing cutting-edge LLM-powered solutions & Agentic AI, building end-to-end processing pipelines, and handling production challenges at scale millions of interactions daily. If you are truly an engineer at heart, excited about turning breakthroughs in multi-agent systems, LLMs, NLP, and ML into practical outcomes through applied research, and building scalable production systems, you will feel right at home. You ll also have the opportunity to publish in top conferences, and influence Observe.AI s product and platform strategy. What you ll be doing Design & develop state-of-the-art LLM-powered AI capabilities and Agentic AI/ Multi-agent systems end-to-end, from ideation to production for Observe.AI s product offerings, in a fast-paced startup environment. Work with cutting-edge tools and technologies in Machine Learning, Deep Learning & Natural Language Processing, including LLMs and LLM-powered technologies/ paradigms, including Agentic AI. Build/ maintain highly scalable production systems that power AI capabilities on Observe.AI product/ platform. Optimize ML models and processing pipelines for performance, cost-effectiveness, and scale. Work with a world-class ML team in building exciting stuff, mentor juniors, and influence peers/ stakeholders. Collaborate cross-team with engineers, product managers, customer-facing teams, and customers to understand pain points and business opportunities. Keep up-to-date with the latest ML/ DL/ NLP literature and influence the technological evolution of Observe.AI platform. Contribute to the community through tech blogs and publishing papers in ML/ NLP conferences like EMNLP, ACL, etc. What you ll bring to the role Education: Bachelor s or Master s degree in Computer Science or related disciplines from a top-tier institution with exposure to ML/ DL/ NLP/ NLU. An engineering mindset with the competencies of an applied scientist. 5+ years of industry experience in building large-scale NLP/ NLU systems, with recent experience in building LLM-powered applications and Agentic systems. Strong understanding of the fundamentals of ML and NLP/ NLU, and practical aspects of building ML systems in production. Good understanding of recent advances in building LLM-powered applications, and multi-agent systems at scale. Excellent implementation skills in Python and Machine Learning Frameworks such as Pytorch, Tensorflow, HuggingFace, etc., and deploying/ maintaining scalable machine learning systems in production. Ability to provide thought leadership in one or more technical areas of interest to Observe.AI, and influence product development. Excellent communication, collaboration skills, and presentation skills. Experience with Spoken Language Understanding is a plus. Published papers in top NLP/ NLU conferences or workshops are a plus. Relevant open-source contributions are a plus. Perks & Benefits Medical Insurance: Excellent options and free online doctor consultations. Leave Policies: Yearly privilege and sick leaves as per Karnataka S&E Act, generous holidays (National and Festive) recognition and parental leave policies. Learning & Development fund to support your continuous learning journey and professional development. Fun events to build culture across the organization. Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.). Qualification : Bachelors or Masters degree in Computer Science or related disciplines from a top-tier institution with exposure to ML/ DL/ NLP/ NLU

Software Development Engineer III Location: Bengaluru About Us: Observe.AI Observe.AI is a leading AI-powered platform revolutionizing customer experience. We enable enterprises to deploy AI agents that automate customer interactions, creating natural conversations and delivering predictable outcomes. Combining advanced speech understanding, workflow automation, and enterprise-grade governance, our platform empowers teams to guide and augment human agents with AI copilots, and analyze 100% of both human and AI interactions for insights, coaching, and quality management. Companies such as DoorDash, Affordable Care, Signify Health, and Verida rely on Observe.AI to accelerate service speed, increase operational efficiency, and strengthen customer loyalty across all communication channels. At Observe.AI, you will be building the backend that powers AI agents, transforming customer service for global enterprises. You'll work on high-scale, complex systems where your contributions have a direct and visible impact. In a culture that emphasizes speed, innovation, and ownership, this is your chance to sharpen your skills, drive forward innovation, and shape the future of AI-powered customer experiences. You will collaborate closely with product, design, and engineering leaders to define the technical roadmap and build solutions that matter. If you are looking for an environment where your ideas drive innovation, your expertise shapes the platform s future, and your growth is fueled by working with brilliant peers, Observe.AI is the place for you. What You ll Be Doing: AI Agent Development: Contribute to building and deploying AI agents (Voice Agents, Chat Agents, and Copilots) at enterprise scale for customer service. Full Application Lifecycle: Design, code, test, deploy, and debug applications with a high focus on quality throughout the entire lifecycle. Collaborative Roadmap Creation: Work with product and design teams to translate product goals into clear, actionable technical roadmaps. Reusable Code Development: Create reusable code, frameworks, and libraries to accelerate development, ensuring consistency across multiple projects. Optimization: Optimize applications for speed, scalability, and reliability, proactively addressing bottlenecks and performance issues. Security & Data Protection: Implement robust security measures and data protection practices to safeguard customer data and sensitive information. Scalable Data Storage: Design and manage scalable data storage solutions to ensure efficiency, reliability, and long-term maintainability. Efficient Data Pipelines: Build and scale data pipelines to process large volumes of data accurately and efficiently. Team Leadership: Review work of other team members, provide feedback, and lead by example across all aspects of the development lifecycle. Thought Leadership: Represent Observe.AI at tech conferences, demonstrating thought leadership and presenting solutions to complex challenges. What You ll Bring to the Role: 6-9 years of experience in building large-scale products with a strong track record of delivering high-quality solutions. Expertise in Python (with immediate proficiency), and familiarity with other high-level languages such as Java, Golang, or similar. Solid experience with SQL or NoSQL databases (e.g., Postgres, MongoDB, Cassandra). In-depth knowledge of asynchronous communication tools like Kafka, SQS, Temporal, etc. Understanding of popular caching tools such as Ehcache, Memcache, Redis. A customer-first mindset with the ability to adapt quickly in a fast-paced environment. Strong problem-solving skills and the ability to think and communicate from first principles. Open-mindedness to learning new technologies and staying current with industry trends. Perks & Benefits: Medical Insurance: Comprehensive medical coverage with free online doctor consultations. Leave Policies: Generous leave options, including privilege and sick leave as per Karnataka S&E Act, national and festive holidays, and parental leave. Learning & Development: A dedicated fund for continuous learning and professional development. Flexible Benefits: Tax-saving benefits (e.g., meal cards, PF, etc.) and flexible benefit plans. Team Culture: Regular fun events to promote collaboration and build company culture.

AI Agent Engineer Location: Bengaluru About Us: Observe.AI Observe.AI is the leading AI agent platform for customer experience. We enable enterprises to deploy AI agents that automate customer interactions, delivering natural conversations with predictable outcomes. Our platform combines advanced speech understanding, workflow automation, and enterprise-grade governance to execute end-to-end workflows with AI agents. We also empower teams to guide and augment human agents with AI copilots, while analyzing 100% of interactions for insights, coaching, and quality management. Leading companies like DoorDash, Affordable Care, Signify Health, and Verida rely on Observe.AI to accelerate service speed, increase operational efficiency, and strengthen customer loyalty across all channels. We re looking for an AI Agent Engineer to take the lead in building and deploying enterprise-grade Voice, Chat AI agents, and AI Copilot solutions. This role is hands-on, customer-facing, and crucial for bringing AI solutions to life from design and integration to deployment and optimization. As an AI Agent Engineer, you'll **own the end-to-end lifecycle of AI agents**: from building and integrating them to testing, deploying, and tuning performance to meet client requirements. What You ll Be Doing: AI Agent Development & Deployment: Take full ownership of building and deploying AI agents, including designing prompts, workflows, integrations, telephony setup, and evaluation forms. Client Engagement & Demos: Lead weekly client demos, showcase progress, gather feedback, and act as the primary technical contact once the solution is defined. Systems Integration: Configure and integrate APIs, handle data mappings, manage authentication, error handling, and connect AI agents to CRMs, databases, or knowledge systems. Telephony Integration: Set up and optimize SIP/CCaaS/PSTN routing, configure fallbacks, pass metadata, and troubleshoot call quality issues. Optimization & Iteration: Continuously monitor agent performance, refine prompts, conduct iterative tests, and ensure agents meet automation and containment targets. Strategic Consultation: Translate customer requirements into actionable solutions, while working consultatively to unblock challenges related to security, connectivity, or knowledge ingestion. Collaboration with Engineering: Work alongside the product and engineering teams for deeper technical fixes and platform improvements, while leading client delivery independently. What You ll Bring to the Role: 3+ years of experience in conversational AI, ML engineering, or system integration, with hands-on delivery of AI/LLM-based solutions. Strong expertise in prompt engineering, workflow building, API integration, and telephony systems (SIP, Twilio, Amazon Connect, etc.). Familiarity with Large Language Models (GPT, Claude, Gemini) and orchestration frameworks like LangChain and LlamaIndex. Solid ML knowledge in areas such as embeddings, retrieval-augmented generation (RAG), evaluation frameworks, and fine-tuning models for optimal performance. Proficiency in programming languages such as Python, JavaScript, or similar. Customer-facing experience, with the ability to lead deep technical discussions and conduct weekly project demos. A strong problem-solving mindset, with the ability to find workarounds, unblock integrations, and adapt to unique customer ecosystems. Bachelor s degree in Computer Science, Engineering, or a related technical field. Experience with Integration Platform-as-a-Service (iPaaS) providers such as n8n, Zapier, or similar, and a strong understanding of API integrations and data flow management. Extensive hands-on experience with telephony integrations, including protocols like SIP, PSTN, and other telephony technologies. Perks & Benefits: Medical Insurance: Comprehensive medical coverage and free online doctor consultations. Generous Leave Policies: Annual privilege and sick leave (as per Karnataka S&E Act), national and festive holidays, plus parental leave. Learning & Development Fund: Support for continuous learning and professional development. Fun Team Culture: Regular fun events to foster a collaborative and engaging work environment. Flexible Benefit Plans: Tax-saving benefits (meal cards, PF, etc.) and other flexible benefit options. Qualification : Bachelors degree in Computer Science, Engineering, or a related technical field

Position: Control Design Lead Department: Automation Department Reporting To: Senior Manager - Automation Location: Bengaluru Key Responsibilities Project Involvement: Actively participate in the Preliminary Stage Meeting (PSM) to evaluate existing sites, equipment, components, processes, and collaborate with customer representatives alongside the Project Leader (PL). System Requirements: Work closely with the PL to understand mechanical and application system requirements and ensure they align with project objectives. Control System Design: Design complete electrical and control systems, including: Wiring diagrams Panel diagrams Flowcharts of operational sequences (CNC & PLC) Operating logic, I/O assignments, sequence of operation, error & exception conditions, and safety interlocks. Program Development: Develop CNC/Robot programs, HMI, and PLC ladder logic based on project needs. Design Documentation: Prepare DAP (Design Approval Package) drawings in accordance with the provided checklist. Ensure the creation of detailed Bill of Materials (BOM) and Critical Bought Out Material (CBOM) lists, adhering to target costs. Release panel and machine wiring diagrams for manufacturing. Generate and track micro-schedules and sub-milestones in design activities to meet timelines. Design Review & Compliance: Review designs individually or with a competent team for correctness, completeness, and suitability, ensuring compliance with application-specific checklists. Proactive Project Support: Provide support during the build, testing, and trials. Address design modifications and handle User Requirement Change Requests (UCR), System Change Requests (SCR), and Engineering Change Requests (ECR). Documentation and Manuals: Develop panel layouts, field wiring diagrams, and basic user manuals (including startup/shutdown sequences, diagnostics, and programmed cycles). Collaboration: Work closely with assembly and design engineers to guide and support throughout the design and manufacturing phases. Skills and Expertise PLC Programming: Expertise in PLC code development with experience in multi-PLC systems (e.g., AB, Siemens, Mitsubishi, etc.). Motion Control Systems: Experience with motion control and CNC Gantry GCode software development. User Interface Development: Ability to design and develop user interfaces for operational ease. System Design: Proficiency in flowchart creation and application development. Professional Expertise: Experience in control systems including CNC, PLC, robotics, drives, servo systems, HMI, IoT, etc. Qualifications Essential: Bachelor s degree or Diploma in Electrical, Mechatronics, Instrumentation, or related fields. Experience: 6-10 years total professional experience. 3-6 years of relevant experience in control system design, automation, or related fields. Qualification : Bachelors degree or Diploma in Electrical, Mechatronics, Instrumentation, or related fields

Position: Mechatronics & Big Data Scientist Developer Department: Research & Development Reporting To: General Manager Location: Bengaluru Key Responsibilities Machine Learning: Select features, build, and optimize classifiers using advanced machine learning techniques. Data Mining: Perform data mining using state-of-the-art methods to extract valuable insights from large datasets. Data Enhancement: Extend the company s datasets with third-party data sources when necessary to improve model accuracy and relevance. Data Collection & Processing: Improve data collection procedures to include all necessary information for building analytic systems. Data Cleansing & Integrity: Process, cleanse, and verify the integrity of data used for analysis to ensure reliable results. Ad-hoc Analysis: Perform ad-hoc analysis as needed, presenting the results in a clear, actionable manner. Anomaly Detection: Design and implement automated anomaly detection systems, tracking their performance over time to ensure accuracy. Behavioral Competencies Data-Driven: Strong inclination toward working with data and applying analytical thinking to solve complex problems. Detail-Oriented: Meticulous in data analysis and system development to ensure quality and precision in results. Skills and Expertise Machine Learning Algorithms Strong understanding of machine learning techniques and algorithms such as k-NN, Naive Bayes, SVM, Decision Forests, etc. Data Science Tools Experience with common data science toolkits like R, Weka, NumPy, and MatLab. Proficiency in at least one (preferably NumPy or R) is highly desirable. Data Visualization Skilled in data visualization tools such as D3.js, GGplot, or similar. Database Management Experience with query languages such as SQL, Hive, Pig, NiFi, or others depending on the company s stack. Familiarity with NoSQL databases like InfluxDB, MongoDB, Cassandra, HBase. Statistical Analysis Strong applied statistics skills, including distributions, statistical testing, and regression analysis. Programming Skills Good scripting and programming skills in languages like PHP, Slim, SQL, and Laravel. Big Data Technologies Knowledge of Hadoop, HDFS, NiFi, and other big data platforms and technologies. Qualifications Essential: MTech, MS, or equivalent in Mechatronics, Computer Science, or a related field. Experience: Minimum 2 years of hands-on experience in developing SDKs and working with Big Data platforms. Proven track record in machine learning, data mining, and data science projects. Qualification : MTech, MS, or equivalent in Mechatronics, Computer Science, or a related field

Senior Executive - Finance (Controllership) Location: Bengaluru Employment Type: Full-time About Us Exotel is a leading provider of AI-powered transformation solutions, enabling enterprises to optimize customer engagement and experience. With over 20 billion annual conversations across omnichannel, voice, agents, and bots, we serve more than 7,000 clients worldwide, spanning industries such as BFSI, Logistics, Consumer Durables, E-commerce, Healthcare, and Education. Customer expectations are constantly evolving, and businesses are balancing the need for increased revenue, optimized costs, and exceptional customer experience (CX). Exotel steps forward as a transformative partner, offering an AI-powered communication platform to help businesses address all these challenges. About the Role We are looking for a Chartered Accountant (CA) to join our Controllership team, who will be responsible for managing accounting, compliance, reporting, and audit functions. This is an exciting opportunity to gain full-spectrum exposure to controllership within a fast-paced, product-driven environment. Key Responsibilities End-to-End Accounting: Manage accounting processes under Indian GAAP and Ind AS, ensuring financial accuracy and compliance. Month-End Close & Reporting: Handle the month-end close process, perform reconciliations, and provide detailed financial reports. Revenue Recognition: Ensure proper recognition of SaaS subscriptions and usage billing in line with accounting standards. Audit & Compliance: Support audit activities and statutory compliance (e.g., GST, TDS, Companies Act). Process Controls: Maintain internal controls, proper documentation, and process hygiene across various entities. Budgeting & Forecasting: Assist in budgeting, forecasting, and variance analysis to support business decision-making. Efficiency Improvements: Drive process automation and improvements to enhance the overall efficiency within the finance team. Qualifications: CA Inter, B.Com (Hons), or MBA in Finance. Experience: Solid understanding of accounting standards and financial reporting. Hands-on experience with revenue recognition and working in SaaS or product-led environments is a plus. Skills: Strong attention to detail, ownership, and analytical mindset. Proficiency in Excel (advanced level preferred). Familiarity with ERP or accounting tools (e.g., SAP, Tally, QuickBooks) is a plus. Exposure: Gain full-spectrum exposure to controllership in a scaling SaaS company, and develop a deep understanding of financial processes in a high-growth environment. Growth Path: Opportunities to progress into roles in Controllership, FP&A, or Business Finance as you continue to grow with us. Innovation: Join a company at the forefront of AI-powered communication solutions, with a mission to drive transformation in customer engagement. If you are a detail-oriented, analytical professional looking to build your career in controllership and gain exposure to a growing SaaS company, apply now! We are excited to have someone with your expertise join our dynamic team. Qualification : CA Inter, B.Com (Hons), or MBA in Finance

Position: Business Manager Online Marketplace Team Location: Bengaluru Employment Type: Full-Time Job Summary: We are looking for a driven, results-oriented Business Manager to join our Online Marketplace team. This role is key to driving online growth, managing brand relationships, and expanding business in a competitive digital marketplace environment. You will take charge of managing key accounts, optimizing product listings, and collaborating with internal teams to ensure the success of our marketplace presence. Your goal will be to meet business targets, build strong partner relationships, and contribute to the ongoing growth of our online business. Key Responsibilities: 1. Online Growth & Strategy: Develop and execute strategies to drive sustainable growth across various online marketplaces (e.g., Amazon, Myntra, etc.). Identify and capitalize on growth opportunities by optimizing product listings, creating tailored content strategies, and launching marketplace-specific promotions. Stay on top of emerging marketplace trends, monitor competitor activity, and leverage data to continuously refine and improve strategies. 2. Account Management: Manage and nurture relationships with key channel partners to ensure high satisfaction, loyalty, and growth. Collaborate closely with partners to optimize product representation, enhance marketing efforts, and target the right customer segments. Provide ongoing support to resolve issues, track performance, and maximize opportunities for success on the platform. 3. Business Growth: Lead initiatives to drive business expansion with both existing and new brands. Set, track, and meet key performance indicators (KPIs), focusing on revenue growth, market share expansion, and meeting sales objectives. Work proactively to identify and implement strategies that align with business and brand goals. 4. Cross-functional Collaboration: Act as the primary liaison between the online marketplace team and internal departments, ensuring alignment of goals and strategies. Collaborate with teams across marketing, product, and logistics to ensure smooth execution of campaigns, product listings, and order fulfillment. Cultivate strong relationships with external channel partners, creating a seamless experience and fostering long-term collaboration. 5. Performance Monitoring & Reporting: Regularly monitor the performance of products and brands on the marketplace, analyzing metrics and trends to identify areas for optimization. Provide comprehensive reports and actionable insights to senior management on performance, opportunities, and any challenges encountered. Adjust strategies based on data insights to continually meet sales targets and business objectives. Required Skills & Qualifications: Education: Bachelor's degree in Business, Marketing, or a related field (MBA is a plus). Experience: 4 6 years of experience in business management, account management, or eCommerce, with a strong focus on online marketplaces. Proven success in driving growth and meeting targets in competitive online environments. Strong understanding of eCommerce dynamics and digital marketing strategies, particularly within popular online marketplaces like Amazon, Myntra, etc. Excellent communication skills, with the ability to effectively interact with internal teams, external partners, and stakeholders. Analytical skills to interpret data, derive actionable insights, and drive performance improvements. Ability to juggle multiple projects and deadlines in a fast-paced, results-driven environment. Strong negotiation and problem-solving skills, with the ability to navigate challenges in marketplace management. Preferred Qualifications: Experience working with large-scale e-commerce platforms and managing brand partnerships. Familiarity with marketplace management tools, performance analytics platforms, and content optimization tools. Qualification : Bachelor's degree in Business, Marketing, or a related field (MBA is a plus)