Events Jobs in Mumbai
67 Jobs Found
Executive Assistant
Wsfx
Executive Assistant Experience: 3+ Years Location: Mumbai About Us Global Pay is a rapidly growing Fin-Tech company that s reshaping the future of payments. We are seeking a proactive, detail-oriented, and highly organized Executive Assistant to provide exceptional support to our Chairman/CEO and Executive Team. This role is crucial to driving operational efficiency at the highest level, ensuring smooth day-to-day operations, and helping our leadership team focus on strategic priorities. Key Responsibilities Executive Support: Provide high-level administrative support to the CEO and executive leadership, managing multiple tasks with professionalism and discretion. Calendar & Meeting Management: Manage calendars, schedule meetings, and coordinate logistics across multiple time zones to ensure optimal time management for the leadership team. Document Preparation: Prepare and organize documents for meetings, including agendas, briefs, presentations, and meeting minutes, ensuring clarity and accuracy. Confidentiality & Discretion: Handle sensitive and confidential information with the utmost discretion and professionalism. Liaison Role: Act as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely follow-ups. Travel Coordination: Coordinate travel arrangements, manage itineraries, and assist with expense reporting to ensure smooth and efficient travel for executives. Action Items & Deadlines: Track and follow up on key action items and deadlines, ensuring nothing falls through the cracks and everything stays on schedule. Project & Event Support: Provide support for special projects, team initiatives, and corporate events as needed, contributing to overall team success. Experience & Qualifications 3+ years of experience as an Executive Assistant or in a similar administrative role, with a preference for experience supporting senior leadership. Proven ability to handle multiple priorities in a fast-paced environment. Skills Core Competencies Organizational & Time Management: Exceptional organizational skills and the ability to manage time effectively across multiple tasks and priorities. Communication: Strong written and verbal communication skills, with the ability to interact confidently with senior executives and external stakeholders. Discretion & Integrity: High level of discretion when dealing with confidential information and a strong sense of integrity in all aspects of work. Technical & Personal Tech-Savvy: Proficiency with tools such as Google Workspace, Microsoft Office, Slack, Notion, Zoom, and other productivity tools to streamline tasks and workflows. Self-Starter: Ability to anticipate the needs of executives and work independently with minimal supervision. Personal Attributes Calm Under Pressure: Ability to maintain composure and focus under pressure, managing deadlines and competing priorities effectively. Proactive & Adaptable: A proactive mindset with the ability to adapt to evolving business needs and provide thoughtful solutions to challenges. Attention to Detail: Exceptional attention to detail and a commitment to delivering high-quality work in all tasks. Impactful Role: Work closely with visionary leadership and play a key role in the company s growth and success. Collaborative Culture: Be part of a dynamic, fast-paced environment with a culture of collaboration, respect, and continuous learning. Career Development: Opportunity to grow within a rapidly expanding Fin-Tech company and take on new challenges.
Regional Manager-specifications (west)
Tikidan
Position: Regional Manager - Specifications (West) Experience: 8-12 years Location: Mumbai Employment Type: Full-Time Job Description As the Regional Manager Specifications (West), you will be responsible for driving the specification and approval process for TIKIDAN products across key sectors in the Western region of India. This includes working with consultants, architects, developers, government institutions, and industry key accounts to secure product specifications and approvals. You will play a pivotal role in influencing key decision-makers and ensuring the successful integration of TIKIDAN s solutions into large-scale projects. Key Responsibilities Specification Selling & Target Achievement: Lead all aspects of specification selling, including writing and submitting specifications, to secure product approval across consultants, architects, developers, and industry key accounts. Meet and exceed specification targets in the region. Key Account Management: Manage and grow relationships with government institutions and major industrial sectors such as Railways, Defence, Power, Oil and Gas, and Roads & Highways. Market Opportunity Identification: Identify both short-term and mid-term specification and brand approval opportunities. Analyze market trends and adjust strategies to capitalize on emerging opportunities. Building Relationships with Key Stakeholders: Develop a robust database of consultants and architect offices involved in mega projects by leveraging databases, personal contacts, and industry networking. Product Presentations & Solution Offering: Present the full range of TIKIDAN products and solutions through personal presentations, enhancing the likelihood of callbacks during project design phases. Understand customer requirements and propose tailored solutions. Project Pipeline Management: Maintain an accurate project pipeline using tracking tools to facilitate reporting and ensure seamless communication of key data with internal stakeholders. Collaboration with Sales Team: Monitor specifications throughout the process, ensuring smooth handover to the sales team. Work closely with the sales team to convert specifications into actual sales. Market Intelligence: Continuously gather market intelligence, track competitor activities, and update customer data to maintain a competitive edge in the industry. Branding & Product Promotion: Represent TIKIDAN at industry events, fairs, and conventions where architects and engineers gather. Promote the brand and product solutions through seminars, technical presentations, and networking opportunities. Desired Skills and Qualifications Experience: 8-12 years of experience in specification selling, with a proven track record in the construction, waterproofing, or related industry. Industry Knowledge: Familiarity with key sectors such as Railways, Defence, Power, Oil & Gas, Roads, and Highways, and experience working with government institutions. Client Management: Strong ability to build and nurture relationships with consultants, architects, developers, and institutional clients. Presentation Skills: Expertise in delivering compelling presentations and technical solutions to key stakeholders, including architects and engineers. Analytical Thinking: Ability to analyze market trends, customer needs, and competitor activity, and to develop strategies accordingly. Collaboration: Ability to work effectively across teams, particularly with sales, to ensure the successful conversion of specifications into sales. Networking & Promotion: Ability to represent TIKIDAN at industry events, ensuring the company s presence and increasing brand awareness. This role offers a dynamic opportunity for professionals with a strategic approach to specification selling and a passion for building relationships in the construction and infrastructure sectors. If you have the expertise and drive to influence major projects and be part of a growing brand, we d love to hear from you.
IT Support Engineer / System Administrator
Experience Commerce
IT Support Engineer / System Administrator Location: Mumbai Reporting To: Lead IT Infrastructure About the Role We re looking for a proactive and technically sound IT Support Engineer / System Administrator to join our growing IT team. In this role, you'll manage day-to-day IT operations, support internal users, and maintain the stability, performance, and security of our IT infrastructure across systems and networks. You ll be responsible for ensuring seamless technology operations across platforms Windows, macOS, network devices, cloud tools, and security systems. Key Responsibilities System & Device Management Install, configure, and maintain desktops, laptops, servers, and peripherals across Windows and macOS environments. Deploy and manage software, drivers, and operating system updates across all user systems. Maintain IT asset inventory and track hardware, accessories, and mobile devices using asset management tools or spreadsheets. User & Access Management Manage users, groups, and permissions via Active Directory and Microsoft 365 Admin Console. Support onboarding and offboarding processes in collaboration with HR and Operations ensure timely device provisioning and deactivation. Network & Security Operations Set up and manage firewalls, routers, switches, VPNs, and wireless access points to ensure secure and reliable connectivity. Configure and manage VPN access for remote employees and secure inter-office communication. Implement and monitor endpoint protection, antivirus, and malware defense tools. Perform regular system audits to ensure compliance, performance, and data protection. MDM & Remote Device Management Configure and manage MDM solutions like Microsoft Intune and Jamf to enforce security policies and manage devices remotely. IT Support & Troubleshooting Provide L1/L2 support for user issues related to hardware, software, email, VPN, printers, and connectivity. Use IT ticketing systems for issue tracking, prioritization, and resolution. Offer critical IT support during live events, production peaks, or project deliveries. Documentation & Compliance Create and maintain documentation: system configurations, procedures, issue logs, and troubleshooting guides. Support internal and external IT audits with system logs, reports, and policy documentation. Help define and enforce IT usage, security, and access policies. Skills & Qualifications Bachelor s degree in Computer Science, IT, or a related field. 4+ years of hands-on experience in IT support or system administration roles. Strong knowledge of Windows OS, macOS, and core networking principles. Experience with Active Directory, Microsoft 365, and cloud collaboration tools. Working knowledge of MDM platforms (Microsoft Intune, Jamf) and endpoint security tools. Familiarity with configuring firewalls, VPNs, and enterprise networking equipment. Strong problem-solving skills and a user-first mindset. Ability to work independently, prioritize issues, and support users both on-site and remotely. You ll be part of a dynamic team that values innovation, reliability, and continuous learning. This is a hands-on role with direct impact keeping our people connected, productive, and secure every day. Qualification : Bachelors degree in Computer Science, IT, or a related field
Assistant Manager Events
Cowrks
Job Title: Assistant Manager Events Location: Mumbai Type: Full-time About the Role: We re looking for an experienced and creative Assistant Manager Events to join the Converge team at Brookfield Properties. In this role, you ll help shape and deliver memorable experiences for tenant employees across our campuses in India bringing our placemaking strategy to life through innovative, high-impact events. You ll manage the full lifecycle of events, from concept to execution, while collaborating with internal teams, vendors, and partners to ensure seamless delivery. If you're passionate about storytelling through events, thrive in fast-paced environments, and have a flair for both planning and people this role is for you. Key Responsibilities: Plan & Execute: Design and deliver innovative event concepts aligned with Converge s goals and audience. Creative Development: Create compelling communication content mailers, posters, digital creatives, and event branding. End-to-End Management: Oversee all logistics budgeting, vendor coordination, timelines, and on-site execution. Partnerships & Sponsorships: Identify and secure collaborations to enhance events and optimize costs. Reporting & Analysis: Manage pre-event planning, real-time oversight, and detailed post-event reports with actionable insights. Quality & Engagement: Maintain high standards of execution, drive employee participation, and ensure alignment with the brand. Innovation: Constantly explore new formats, technologies, and ideas to elevate the event experience. What We re Looking For: Proven project management skills with the ability to handle multiple events simultaneously. Strong communication and content development abilities. Creative mindset with a passion for crafting engaging experiences. Confident stakeholder and vendor manager with negotiation skills. Ability to work under tight deadlines with sharp attention to detail. Proficiency in MS Office; familiarity with Canva, Adobe Suite, or similar tools is a plus. Key Success Metrics (KPIs): Events delivered on time and within budget. High employee engagement, RSVPs, and participation. Introduction of innovative formats or new event ideas. Value generated through sponsorships/partnerships. Operational efficiency and adherence to SOPs. Qualifications: Experience: 4 5 years in corporate or agency-side event management, preferably with large-scale employee engagement experience. Education: Graduate in Event Management, Marketing, Communications, Hospitality, or related field. Postgraduate diploma/degree is an advantage. This is more than an events role it s an opportunity to create impact at the intersection of community, creativity, and corporate culture. Qualification : Graduate in Event Management, Marketing, Communications, Hospitality, or related field
Employer Branding & Events Senior Associate
Shopsense Retail Technologies Private Limited
Employer Branding & Events Senior Associate Location: Mumbai Experience: 2 4 Years Type: Full-Time About Fynd Fynd is India s largest omnichannel platform and a multi-platform tech company at the cutting edge of retail innovation. We specialize in AI, ML, big data, image editing, and learning technologies enabling over 2,300 brands to manage online/offline sales, inventory, and customer engagement with ease. As a company, we re not just transforming the retail space we re also building a thriving culture that reflects innovation, inclusion, and impact. Role Overview We re looking for a creative and detail-oriented Senior Associate Employer Branding & Events to help bring Fynd s culture to life. This role blends event management, social media storytelling, and vendor operations to shape how people experience and perceive Fynd both inside and out. You ll craft experiences that energize employees, build an authentic online presence, and ensure operational excellence behind every activation. If you love creating engaging moments, managing multiple moving parts, and driving culture through storytelling, we d love to hear from you. Key Responsibilities Event Management & Employee Experience Plan and execute internal events, L&D sessions, workshops, and celebrations. Partner with co-working spaces (e.g., WeWork) for curated monthly activations like flea markets and creative sessions. Handle end-to-end logistics: budgeting, vendor coordination, sourcing, and on-site execution. Gather post-event feedback and amplify moments across internal and external channels. Social Media & Employer Branding Own and execute content strategies for LinkedIn and Instagram (Life at Fynd). Collaborate with designers, freelancers, and team members to create authentic, engaging content. Monitor performance metrics, report monthly insights, and build a vibrant digital employer brand. Actively engage with the online community by responding to comments and DMs. Vendor & Procurement Management Source and manage vendors for merchandise, events, gifting, and activations. Oversee procurement: from POs and quality checks to invoicing and payments. Maintain inventory of company goodies and ensure accurate distribution and stock tracking. Podcast Coordination Fynd Cast Support scheduling, guest coordination, and production logistics for our internal podcast, Behind Closed Doors. Work with editors and freelancers to ensure timely episode rollouts. Track performance analytics and optimize for future content strategies. Internal Communication & Engagement Create new joiner announcements and employee-facing designs using Canva. Plan and support engagement activities to close onboarding cohorts memorably. Assist in the backend coordination of learning and development sessions. Reporting & Presentation Compile event recaps, social media reports, and feedback summaries. Build polished presentation decks to showcase outcomes, insights, and recommendations to leadership. What You ll Need Must-Have Qualifications 2 4 years of hands-on experience in event planning, social media, and vendor management. Bachelor s degree in Marketing, Media & Communication, or related disciplines (preferred). Proficiency in Canva, Google Workspace (Docs, Sheets, Slides), and social scheduling tools like Meta Business Suite or Later. Strong skills in performance analytics and reporting. Excellent communication and stakeholder management abilities. Strong organizational skills, attention to detail, and the ability to juggle multiple priorities. A self-starter mindset with creativity, ownership, and initiative. Nice to Have Experience in podcast production or guest coordination. Exposure to employer branding and employee engagement programs. Familiarity with onboarding or internal communication best practices. Growth We foster a culture of curiosity, creativity, and continuous learning. Flex University: In-house learning opportunities. Learning Wallet: Reimbursement for external courses and certifications. Culture Weekly and quarterly engagement activities. Annual events and celebrations that bring our people together. Wellness Mediclaim coverage for you, your parents, spouse, and kids. Access to licensed therapists to support mental well-being and productivity. Work Culture: We work from our Mumbai office 5 days a week, promoting collaboration, creativity, and a vibrant team environment. If you re ready to shape how people experience work at Fynd this is your stage. Qualification : Bachelors degree in Marketing, Media & Communication, or related disciplines (preferred)
Event Executive
Burns & Mcdonnell
Event Manager Location: Mumbai Experience Level: 8+ years Job Summary We are seeking a highly organized and creative Event Manager to plan, coordinate, and execute events that align with our organizational goals. This role involves end-to-end event management, from conceptualization to execution, ensuring seamless and memorable experiences. You will collaborate with internal teams, vendors, and stakeholders to manage event logistics, marketing, budgeting, and post-event evaluation. Key Responsibilities Event Planning & Coordination Develop detailed project plans and timelines for events. Work with stakeholders to define event objectives, themes, and budgets. Source and manage venues, suppliers, and vendors. Oversee logistics, including permits, transportation, and accommodations. Ensure events meet compliance, quality, and brand standards. On-Site Event Management Supervise on-site operations to ensure a smooth experience. Coordinate staff, volunteers, and vendors for seamless execution. Troubleshoot and resolve unexpected challenges during events. Budget & Financial Management Prepare and manage event budgets for cost-effectiveness. Negotiate contracts with vendors for the best value. Monitor expenses and report on financial performance. Marketing & Promotion Work with the marketing team to promote events across multiple channels. Develop promotional materials (brochures, social media content, invitations). Track attendance and engagement for post-event analysis. Post-Event Evaluation Analyze event success and collect feedback from participants and stakeholders. Prepare detailed reports and recommend improvements for future events. Qualifications & Skills Education & Experience Bachelor s degree in Event Management, Marketing, Communications, or a related field. 8+ years of proven experience in planning and managing large-scale events. Core Skills Strong organizational, multitasking, and project management abilities. Excellent communication and negotiation skills. Proficiency in event management software & tools. Creativity and problem-solving mindset. Attention to detail and a strong focus on quality. Strong leadership and team coordination skills. Knowledge of current trends in event planning & technology. Additional Requirements Ability to work under pressure and meet tight deadlines. Flexibility to work evenings, weekends, or holidays as required. Willingness to travel for off-site events or vendor meetings. Exciting and diverse event opportunities Collaborative and creative work environment Opportunities for professional growth and leadership Competitive salary and benefits package If you're a dynamic event professional looking to make an impact, we'd love to hear from you! Qualification : Bachelors degree in Event Management, Marketing, Communications, or a related field.
Account Executive
Experience Commerce
Account Executive Location: Mumbai Reporting To: VP Growth About the Role We re seeking a motivated Account Executive with 1 to 2 years of experience to support the execution of digital marketing, influencer, and brand campaigns across diverse client verticals. You ll be a key point of contact for clients, assisting in campaign delivery, reporting, and account growth. If you re organized, client-focused, and eager to learn and grow within a fast-paced agency environment, this role is for you. Key Responsibilities Client Solutions Assist in planning and executing marketing, influencer, and digital campaigns across multiple clients. Act as a reliable contact for assigned clients, ensuring timely responses to routine queries and requests. Support upselling efforts by identifying growth opportunities within existing accounts and collaborating with senior team members on pitches. Maintain regular client follow-ups to ensure satisfaction and uncover additional needs. Support ideation and execution of content, promotions, and brand events. Research, Reporting & Audits Prepare monthly social media performance reports with key insights, trending content topics, and community feedback. Collaborate with analytics teams to track and report on campaign metrics tailored to client needs. Conduct research and audits, including content strategy plans, competitive analysis, and digital audits to enhance client offerings. Billing & Finance Support Track finance and billing activities related to your accounts. Follow up with clients on outstanding payments. Monitor creatives and scopes of work (SoW) linked to client billing. Must-Have Skills & Experience 1 to 2 years of experience in digital marketing or agency operations. Clear understanding of digital marketing concepts and agency workflows. Ability to track, analyze, and report key performance metrics accurately. Strong organizational, coordination, and time management skills. Proactive, client-first mindset with a drive to ensure smooth execution and client satisfaction. Nice to Have Background in content strategy or digital project management. Basic knowledge of SEO and SEM principles. This role offers a great opportunity to grow your digital marketing skills, work with diverse clients, and collaborate with a passionate team. If you thrive in a fast-paced environment and enjoy client engagement, apply now!
Chief Manager - Ceos Office
Auxilo Finserve
Chief Manager CEO s Office Location: Mumbai Experience: 7 to 12 Years Qualification: Chartered Accountant (CA) Employment Type: Full-time Job Description We are looking for a strategic and dynamic Chief Manager to partner closely with the CEO, driving critical projects and business initiatives while supporting effective communication across the organization. This role demands a sharp business acumen, excellent stakeholder management, and the ability to deliver high-quality insights and presentations for leadership decision-making. Key Responsibilities Act as a trusted strategic partner to the CEO in decision-making, business planning, and execution of key initiatives. Drive and oversee important cross-functional projects ensuring milestones and deadlines are met. Prepare compelling business presentations, reports, and updates for leadership and board meetings. Represent the CEO s office in liaising with internal teams and external stakeholders on critical matters. Monitor and track organizational performance against strategic goals, providing actionable insights and recommendations. Facilitate effective communication flow between the CEO s office and various business units. Maintain the highest level of confidentiality, integrity, and professionalism. Manage multiple stakeholders and projects simultaneously with strong problem-solving skills. Proficient use of MS Office tools including Excel and PowerPoint for reporting and presentations. Requirements Chartered Accountant (CA) qualification is mandatory. 7 to 12 years of professional experience, preferably in a strategic business partnering or office of CEO role. Strong business acumen with demonstrated strategic thinking ability. Exceptional communication, presentation, and analytical skills. Proven ability to manage multiple projects and stakeholders efficiently. High level of discretion and professionalism when handling confidential information. Proficiency in MS Office suite, particularly Excel and PowerPoint. Work directly with top leadership and influence business strategy. Opportunity to lead impactful projects across the organization. Be part of a dynamic, fast-paced environment that values innovation and excellence. If you are a driven CA professional with a passion for strategic leadership and business impact, we encourage you to apply! Qualification : Chartered Accountant (CA)
SVP/VP Finance
Clevertap Is Brought To You By Wizrocket, Inc.
Job Title: SVP/VP Finance Location: Mumbai Department: Finance Type: Full-Time About the Role We are seeking a visionary and execution-driven SVP/VP of Finance to lead our global financial strategy and operations during a critical phase of scale and transformation. This role will be pivotal in shaping our path to sustained growth and IPO readiness. As a key member of the leadership team, you will partner closely with the CEO, Board of Directors, and cross-functional stakeholders to align financial planning with strategic business objectives. This position is ideal for a seasoned finance leader with deep expertise in high-growth technology environments particularly B2B SaaS and a track record of driving capital efficiency, operational excellence, and enterprise value creation. Key Responsibilities Strategic Leadership Define and drive long-term capital strategy and financial planning aligned with global growth, M&A, and IPO goals. Serve as a trusted advisor to the CEO and Board on financial performance, risk management, and value creation. Financial Operations & Governance Oversee FP&A, compliance, audits, reporting, and risk management with a strong focus on insight-led decision-making and fiscal discipline. Implement and enhance governance structures, internal controls, and financial reporting systems to meet public company standards. IPO & Capital Markets Readiness Lead financial due diligence, reporting, and regulatory preparation for IPO or other capital events. Drive investor relations strategy, fundraising, and capital structuring efforts in collaboration with executive leadership. Finance Transformation Build a scalable, future-ready finance organization enabled by automation, robust ERP systems, and data-driven tools. Champion continuous improvement and digital transformation within the finance function. Operational Excellence Optimize financial workflows and systems to enhance accuracy, cost control, and operational agility across the business. Deliver clear financial insights that empower business leaders to make informed strategic decisions. Cross-Functional Collaboration Partner with Product, Engineering, and Go-To-Market teams to align financial planning with product and growth strategies. Act as a financial partner to key business functions to drive scalable growth. Team Leadership Build and lead a high-performing, globally distributed finance team with a strong culture of ownership, agility, and innovation. Must-Have Qualifications 15 20 years of progressive finance leadership experience, with at least 5 7 years in senior roles at high-growth B2B SaaS or technology companies. Deep understanding of SaaS metrics and business models (ARR, CAC, NRR, LTV, etc.). Proven track record in capital planning, investor relations, and fundraising. Experience in IPO preparation, governance, audit, and regulatory compliance. Strong command over FP&A, financial modeling, and enterprise risk management. Demonstrated ability to scale finance teams and systems in dynamic, fast-paced environments. Exceptional leadership, analytical, and communication skills with a results-oriented mindset. Preferred Qualifications Experience with ERP implementation, financial systems automation, and finance transformation initiatives. Exposure to M&A, private equity, venture capital, and secondary transactions. Prior experience navigating IPOs or late-stage funding rounds. Advanced degree or certifications such as MBA, CPA, or CFA. Be part of a technology-first company backed by 11 industry-leading patents. Work at the intersection of innovation and scale, powering personalized engagement for 3+ billion devices and processing 30+ billion events daily. Join a fast-moving team in a high-growth mobile tech space with global ambitions. Thrive in a culture that encourages curiosity, ownership, and continuous learning.
Senior Director - Product Marketing
Clevertap Is Brought To You By Wizrocket, Inc.
Job Title: Senior Director Product Marketing Location: Mumbai Department: Marketing Type: Full-Time About the Role We re looking for a visionary and strategic Senior Director of Product Marketing to lead the positioning, narrative, and go-to-market strategy for our suite of customer engagement solutions. In this leadership role, you ll be at the heart of our product growth engine bridging Product, Sales, Marketing, and Customer Success to deliver compelling messaging, drive product-market fit, and enable high-impact launches. You will lead a high-performing team responsible for crafting differentiated messaging, enabling field success, delivering competitive intelligence, and influencing both the market and the product roadmap. This is an exceptional opportunity for a marketing leader who thrives at the intersection of storytelling, strategy, and execution in a fast-paced, global SaaS environment. Key Responsibilities Product Positioning & Messaging Define and evolve a compelling product narrative aligned with our company s mission and vision. Create differentiated messaging and value propositions tailored for enterprise buyers across verticals (BFSI, eCommerce, OTT, Telecom, etc.). Ensure consistency and clarity across all customer touchpoints website, campaigns, sales collateral, PR, and analyst interactions. Go-to-Market Strategy (GTM) Own the end-to-end GTM strategy for product launches and key initiatives in collaboration with Product, Sales, and Customer Success. Establish GTM metrics, orchestrate cross-functional execution, and iterate based on feedback and performance. Competitive & Market Intelligence Lead market research and competitive analysis to inform positioning, product development, and sales strategies. Develop battle cards, market landscapes, win/loss analysis, and actionable insights to strengthen GTM execution. Sales & Field Enablement Partner closely with Sales to develop impactful sales tools including decks, demos, messaging frameworks, and objection handling content. Design and lead training programs for Sales, BDRs, and channel partners to ensure message alignment and field readiness. Customer & Market Insights Drive customer advocacy initiatives case studies, testimonials, reviews, and reference programs. Facilitate customer advisory boards, surveys, and interviews to uncover needs, validate direction, and capture market trends. Translate insights into strategic recommendations for Product and Marketing. Analyst & Influencer Relations Build and nurture relationships with key industry analysts (e.g., Gartner, Forrester, G2). Manage strategic briefings and secure positioning in relevant industry reports and rankings. Must-Have Qualifications 12+ years of experience in B2B enterprise software marketing, with significant leadership in product marketing. Proven success in launching and scaling enterprise-grade SaaS products. Deep domain expertise in customer engagement, marketing tech, or adjacent SaaS categories. Strong storytelling and messaging skills with executive-level communication and presence. Analytical and data-driven mindset with the ability to translate insights into strategy. Experience building and leading global product marketing teams. MBA from a Tier-1 business school or equivalent leadership experience. Preferred Qualifications Experience working with analyst relations and influencing market perception. Background in hypergrowth, venture-backed SaaS companies is a plus. Familiarity with product-led growth (PLG) and account-based marketing (ABM) strategies. Be part of a patent-backed product portfolio with 11 proprietary technologies delivering real innovation in customer engagement. Play a key role in shaping the future of mobile-first engagement platforms reaching 3+ billion devices and processing 30+ billion events daily. Thrive in a culture of ownership, curiosity, and growth, with global impact. Enjoy comprehensive Full-Spectrum Benefits, support programs, and a work environment designed to help you succeed and grow. Qualification : MBA from a Tier-1 business school or equivalent leadership experience
Manager - Social Media
Clevertap Is Brought To You By Wizrocket, Inc.
Job Title: Manager Social Media & Community Engagement Location: Mumbai Department: Digital Marketing Type: Full-Time About the Role We re looking for a creative, data-driven, and proactive Social Media & Community Engagement Manager to own and grow CleverTap s B2B social presence, starting with LinkedIn. In this role, you ll shape our brand voice, drive meaningful engagement, and transform social content into tangible business results. You ll lead strategy, execution, and experimentation across social platforms while building thriving communities and elevating our brand as a thought leader in customer engagement. This is a unique opportunity for someone who s passionate about building influence, driving growth, and turning digital conversations into pipeline impact. Key Responsibilities Social Media Strategy & Execution Own and execute CleverTap s organic and paid social strategy, with a primary focus on LinkedIn (brand and leadership profiles). Create and schedule engaging, high-impact content that reflects brand personality and business goals. Maintain a consistent and compelling brand voice across all social channels. Content Creation & Collaboration Write clear, engaging copy tailored to platform best practices. Collaborate with internal teams, writers, designers, and agencies to produce visual, written, and video content. Trend-jack timely topics and industry conversations to increase brand visibility and relevance. Community Building & Engagement Cultivate a strong B2B community through interactive content, AMAs, webinars, user groups, and discussions. Monitor brand sentiment and proactively manage community feedback and reputation. Partner with thought leaders, influencers, and brand advocates to amplify reach and credibility. Campaign & Growth Management Plan and execute goal-oriented campaigns that drive leads, awareness, and engagement. Test different content types, CTAs, and formats to maximize performance and ROI. Expand into secondary channels (YouTube, Reddit) after establishing LinkedIn success. Analytics, Reporting & Optimization Define KPIs and track social media performance using tools like Sprout, Hootsuite, LinkedIn Ads Manager, and Google Analytics. Analyze campaign performance to generate actionable insights and recommendations. Report outcomes monthly, quarterly, and annually, highlighting growth, engagement, and pipeline contribution. Cross-Functional Collaboration Align social initiatives with broader marketing, product, and brand campaigns. Support launches, events, and announcements with timely, engaging social content. Must-Have Qualifications 6 8 years of experience managing B2B social media and community efforts, with a proven LinkedIn success track record. Bachelor's degree in Marketing, Communications, Journalism, or a related field. Exceptional English writing, editing, and communication skills. Demonstrated ability to grow followers and engagement organically. Hands-on experience with social media platforms, scheduling tools, and analytics dashboards. Experience generating marketing pipeline or demo requests via social. Strong project management and organizational skills. Creative mindset with an eye for design, tone, and storytelling. Comfortable analyzing metrics like CTR, engagement rates, conversions, and reach. Good-to-Have Qualifications Experience working in high-growth startups or managing global social media campaigns. Knowledge of complementary digital channels (SEO, email, events, paid media). Familiarity with influencer programs or brand ambassador initiatives. Understanding of secondary platforms like Reddit, YouTube, and emerging social channels. MBA or advanced degree in Marketing or Communications. Measures of Success LinkedIn Growth: Increase in followers, impressions, and meaningful engagement. Community Engagement: Growth in advocacy, user interactions, and sentiment. Brand Visibility: Improved thought leadership presence and reach. Influencer Impact: Successful partnerships with measurable brand and business outcomes. Pipeline Contribution: Leads and conversions influenced by social campaigns. Operational Excellence: Efficient planning, content delivery, and reporting. Reporting To: Director, Digital Marketing Work on a patent-backed platform with 11 industry innovations at its core. Help scale a product that reaches 3+ billion devices and processes over 30 billion daily events. Be part of a team that champions growth, curiosity, and innovation. Thrive in a dynamic, collaborative environment where your work directly fuels global brand success.
Assistant Sales Manager - Converge
Cowrks
Assistant Sales Manager Converge Location: Mumbai Employment Type: Full-Time About the Role: We are seeking a results-driven Assistant Sales Manager with a strong background in hospitality and F&B sales, particularly in catering, events, and amenities/services management. The ideal candidate will bring at least 3 years of experience working in hotel sales operations, specifically in banquets, catering, or related F&B areas. Experience in room sales is a plus. This role requires close collaboration with City, Corporate Leadership, and cross-functional teams to ensure smooth sales and operations management of the Training Centre. Core Responsibilities: Profitability and Revenue Management Manage and review annual and monthly budgets for the Training Centre. Monitor budget performance in coordination with internal stakeholders. Develop and implement strategies to drive incremental revenue growth. Sales, Operations & F&B Management Oversee sales operations, daily activities, and F&B services of the Training Centre. Develop and execute sales, operations, and event strategies. Coordinate with Marketing and Technology teams to promote sales and events. Collaborate with City training resources to maintain effective sales systems and upselling procedures. Client Experience & Service Excellence Design and implement sales procedures to ensure consistent service delivery. Work closely with internal teams to facilitate smooth cross-departmental collaboration. Conduct regular client feedback surveys to identify opportunities for product and service improvements. Analyze feedback data to drive continuous performance improvements. Inspire and motivate employees to deliver exceptional customer care with attention to detail. Leadership & Team Development Partner with Corporate and City teams to develop and execute sales and operations strategies. Create and enforce SOPs, KPIs, and metrics that enhance revenue, productivity, and service quality. Drive brand partnerships and alliances to elevate client experience and revenue generation. Lead initiatives that improve team performance, processes, and customer satisfaction. Behavioral Attributes: Self-starter with strong business acumen and commercial insight. Excellent problem-solving and decision-making skills. Clear and persuasive communicator with strong relationship-building abilities. Highly motivated with a focus on achieving results and driving change. Detail-oriented and capable of managing multiple high-priority tasks under pressure. Confident decision-maker with excellent organizational skills. Preferred Qualifications: Bachelor s degree (minimum 3 years); qualifications in hospitality, property, or facilities management are a plus. 3+ years of relevant experience in hospitality sales and operations, preferably leading cross-functional teams. Strong customer service orientation and client relationship management skills. Proven track record of continuous improvement and a progressive mindset. If you are passionate about hospitality sales and delivering outstanding client experiences, apply now to join the Converge team and contribute to shaping exceptional event and training centre services. Qualification : Bachelors degree qualifications in hospitality, property, or facilities management are a plus
Senior Product Designer
Shopsense Retail Technologies Private Limited
Job Title: Senior Product Designer Location: Mumbai Employment Type: Full-Time Experience: 3+ Years About Fynd: Fynd is India s largest omnichannel retail platform and a cutting-edge tech company working across AI, ML, big data, image editing, and education. Trusted by over 2,300+ brands, Fynd helps businesses seamlessly manage their online and offline presence from store operations and inventory to customer engagement and beyond. We are transforming the future of retail through technology, and we re looking for passionate individuals to help shape the journey. What You ll Do at Fynd: As a Senior Product Designer, you ll play a key role in crafting intuitive, visually stunning, and impactful product experiences for millions of users. Your work will directly influence how customers interact with our platform across various touchpoints. Ideation & Research Brainstorm innovative solutions to address real user needs. Conduct user studies and product research to identify pain points and opportunities. Analyze data to drive design decisions and iterate continuously. Design & Prototyping Ideate, wireframe, and prototype UI flows for web and mobile interfaces. Create high-fidelity designs and pixel-perfect visuals. Generate compelling content for product communication and interfaces. Testing & Delivery Conduct usability testing and synthesize feedback into actionable insights. Work closely with product managers and engineers to deliver production-ready designs. Ensure a consistent and delightful user experience across all touchpoints. Ownership & Innovation Take end-to-end ownership of design projects from concept to launch. Push the boundaries of design innovation in every sprint. Own products that sell themselves through great design. What We re Looking For: A strong portfolio of design work that showcases user-focused thinking and beautifully crafted UI/UX. Proficiency in tools like Figma, Sketch, Adobe XD, InVision, and Adobe Creative Suite. 3+ years of experience designing for Social, SaaS, Analytics, or E-commerce platforms. Strong communication skills written, verbal, and visual. A natural collaborator who works well under tight deadlines. Curiosity and drive to learn beyond your comfort zone. A proactive, professional mindset always thinking a step ahead. Unmatched Growth Be part of a company growing exponentially in product lines and international markets. We mentor and groom our people into leaders. Get direct ownership of impactful projects. Flex University & Learning Wallet Regular in-house learning sessions across domains. Reimbursements for external courses and certifications. Strong Work Culture Work alongside incredibly talented and passionate teams. Participate in team-building events, community activities, and parties. Collaborate in a vibrant, 5-day in-office setup to drive innovation and synergy. Wellness & Support Comprehensive mediclaim for you, your parents, spouse, and kids. Access to an experienced therapist to support mental health and productivity. Apply Now: If you're a creative thinker, a systems-level designer, and love solving complex problems with simple, elegant solutions we'd love to hear from you. Come design the future of retail tech with us.
Automation Engineer (rpa)
Shopsense Retail Technologies Private Limited
Automation Engineer (RPA) Experience: 3+ Years Location: Mumbai Employment: Full-Time About Fynd Fynd is India s leading omnichannel platform and a tech pioneer in retail technology, AI, ML, big data, and image editing. We empower over 2,300 brands by providing a unified platform that seamlessly connects online and offline sales, store operations, inventory management, and customer engagement transforming retail experiences across industries. Role Overview We are looking for a skilled Automation Engineer / Implementation Engineer with strong expertise in RPA (UiPath preferred) to design, develop, and deploy workflow automation solutions. The ideal candidate will also leverage AI/ML to optimize processes, working closely with business and IT teams to identify automation opportunities and deliver innovative, efficient solutions that drive operational excellence. Key Responsibilities Collaborate with stakeholders to analyze and document business processes. Identify automation opportunities and integrate AI/ML enhancements where applicable. Design, develop, and maintain RPA workflows using UiPath and similar platforms. Test, debug, and deploy automation and AI/ML solutions ensuring reliability. Integrate automated workflows with existing systems and analytics tools. Provide ongoing support and improvements based on feedback and performance monitoring. Stay updated on RPA, AI, and ML trends, recommending best practices for continuous improvement. Qualifications & Skills Bachelor s degree in Computer Science, IT, Engineering, or related fields. 3+ years of experience in automation engineering or process automation roles. Proficient with RPA tools such as UiPath, Automation Anywhere, etc. Strong programming skills in VB.NET, C#, Python, or similar languages. Familiarity with AI/ML concepts and experience integrating AI/ML into automation workflows. Excellent analytical, problem-solving, and communication skills. Understanding of software development lifecycle and agile methodologies. Experience in system integration is a plus. Preferred RPA certifications. Experience or certifications in AI/ML projects. Background in implementation or consulting roles handling end-to-end automation projects. Growth: Opportunities to learn, innovate, and lead as we expand into new markets and product lines. Flex University: Access to in-house courses and reimbursement for external upskilling programs. Culture: Regular community and team-building events, plus annual celebrations. Wellness: Comprehensive mediclaim covering family, plus access to mental health support for work-life balance. We work from our Mumbai office 5 days a week to foster collaboration and teamwork. Join us to make a real impact in a dynamic, innovative environment! Qualification : Bachelors degree in Computer Science, IT, Engineering, or related fields
Engineering Manager
Shopsense Retail Technologies Private Limited
Engineering Manager Experience: 10+ Years Location: Mumbai Type: Full-Time About Fynd Fynd is India s largest omnichannel retail platform and a multi-platform technology company at the forefront of AI, ML, big data, and retail innovation. Serving over 2,300 brands, we offer a unified system that empowers businesses to streamline online and offline sales, manage inventory, enhance store operations, and elevate customer engagement. Role Overview We re looking for a dynamic Engineering Manager who can lead by example writing scalable, performant code while mentoring high-performing teams. Beyond traditional engineering leadership, we value individuals who embrace AI as a development accelerator, using tools like GitHub Copilot, Cursor, and ChatGPT to enhance productivity across coding, testing, and documentation. As an Engineering Manager at Fynd, you ll take ownership of end-to-end architecture, build web applications, and manage teams across backend and frontend technologies. You ll also play a key role in shaping our cloud-native infrastructure on AWS. Key Responsibilities Lead, mentor, and grow a team of backend and frontend engineers, encouraging innovation and ownership. Architect, design, and deliver scalable backend systems using Node.js and Python. Build responsive and secure frontend applications with React.js, ensuring seamless integration with backend services. Leverage AI tools (e.g., GitHub Copilot, GPT-4, Cursor) to accelerate development cycles scaffolding, testing, debugging, and documenting code. Manage cloud infrastructure on AWS including Lambda, EC2, S3, RDS, API Gateway, etc. Design and optimize databases with MongoDB and PostgreSQL, ensuring performance and reliability. Define and implement engineering best practices across CI/CD, code reviews, testing, security, and deployment. Collaborate cross-functionally with product managers, designers, and DevOps to ship impactful features. Proactively monitor system performance, troubleshoot production issues, and ensure high system availability. Stay on top of emerging technologies and trends to drive continuous improvement within the team and the organization. Requirements Bachelor s or Master s degree in Computer Science, Engineering, or a related field. 10+ years of hands-on software development experience, including 3+ years in engineering leadership. Expertise in Node.js, Python, and React.js. Strong experience in MongoDB, PostgreSQL, and scalable data modeling. Proven track record in cloud-native architecture and microservices, with hands-on AWS experience. Familiarity with DevOps practices, CI/CD pipelines, Docker, and Kubernetes. Excellent problem-solving skills and ability to make sound technical decisions. Strong communication, mentorship, and team-building skills. Experience in leading engineering teams in high-growth, fast-paced environments. Growth: We re growing fast across products, markets, and technologies. As a part of Fynd, you ll have opportunities to lead new initiatives, expand into leadership roles, and be part of a company that invests in your growth. Flex University & Learning Wallet: Access in-house courses to upskill or pursue external certifications with full reimbursement your learning is our priority. Culture: Team bonding, events, and celebrations are part of our rhythm weekly, quarterly, and annual. Wellness: Comprehensive Mediclaim for you, your spouse, kids, and parents. Access to licensed therapists to support mental health and work-life balance. Work Culture We work from our Mumbai office 5 days a week to foster collaboration and team synergy. If you re excited to build, lead, and innovate at the intersection of tech and AI we d love to meet you. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field
Manager Investor Relations
Ajmera Realty & Infra
Job Title: Manager Investor Relations Location: Mumbai Experience: 12+ Years Role Overview: We are seeking a seasoned Investor Relations professional to lead the development and execution of our investor engagement and fundraising strategies. The ideal candidate will play a critical role in shaping the company's public image, enhancing investor confidence, and supporting capital market activities. Key Responsibilities: Investor Strategy & Communication: Develop and execute a comprehensive investor relations strategy to effectively communicate the company s financial health, business outlook, and long-term vision to investors, analysts, and stakeholders. Relationship Management: Act as the primary liaison for investors and analysts. Manage inquiries, provide regular updates, and cultivate strong relationships to build investor trust and confidence. Investor Events: Lead the organization of investor-facing events such as earnings calls, roadshows, investor conferences, and one-on-one meetings, ensuring consistent and compelling communication of the company s narrative. Cross-functional Collaboration: Work closely with senior leadership, finance, legal, and communications teams to ensure alignment in messaging, financial disclosures, and regulatory compliance. Market & Competitor Analysis: Monitor capital market trends, peer performance, and investor sentiment to deliver actionable insights and inform strategic decision-making. Investor Communication Materials: Oversee the creation of investor-focused content such as press releases, presentations, annual reports, and regulatory filings. Ensure all communications are accurate, consistent, and compliant with industry regulations. Fundraising & Capital Markets: Drive fundraising initiatives including Qualified Institutional Placements (QIPs) and secondary offerings. Manage the full process from planning and documentation to execution and post-transaction communication. Stakeholder Coordination: Liaise with investment banks, legal advisors, and other external stakeholders to support capital raising and optimize capital structure decisions. Business & Industry Expertise: Maintain a deep understanding of the company s operations, financials, and the broader real estate market to effectively address investor queries and provide strategic insights. Continuous Improvement: Stay current with best practices, industry benchmarks, and regulatory developments to enhance the efficiency and effectiveness of the investor relations function. Qualifications: Bachelor s degree in Finance, Business, Economics, or a related field; MBA or CFA is highly desirable. 12 15 years of experience in investor relations, corporate finance, investment banking, or capital markets, preferably within the real estate sector. Proven success in fundraising through QIPs and secondary market offerings, with strong knowledge of capital markets and investor expectations. Deep financial acumen with the ability to analyze and interpret complex financial data and valuation models. Exceptional verbal and written communication skills; ability to simplify complex financial information for varied audiences. Strategic thinker with strong analytical skills and a proactive, solution-oriented mindset. Proven ability to manage multiple projects, meet deadlines, and thrive in a dynamic, high-pressure environment. Demonstrated leadership and team collaboration abilities. High standards of integrity, ethics, and professionalism with a strong commitment to transparency and compliance. Qualification : Bachelors degree in Finance, Business, Economics, or a related field; MBA or CFA is highly desirable
Relationship Manager NRI
Idfc First Bank
Job Title: Relationship Manager NRI Department: Retail Banking Location: Mumbai Experience: 5 to 10 Years (Relevant Branch Banking Experience) Education: Graduate (Any discipline); Postgraduate preferred Job Purpose: The Relationship Manager NRI is responsible for acquiring new-to-bank NRI customers and deepening existing relationships through tailored financial solutions. This role plays a key part in enhancing customer engagement, cross-selling banking products, and ensuring world-class service delivery. The role demands close coordination with internal teams like product and operations to create seamless customer experiences, aligned with the overall goals of the branch banking division. Key Responsibilities: Customer Acquisition & Relationship Building Acquire NTB (New-to-Bank) NRI customers through referrals, networking, and targeted sales efforts. Build long-term relationships by understanding customer needs and delivering personalized banking solutions. Expand existing customer relationships by penetrating group or family accounts. Sales & Product Advisory Cross-sell relevant banking and investment products based on customer profiling and financial needs. Promote new product offerings or enhancements to deepen wallet share. Ensure proactive engagement and advisory support to retain high-value NRI clients. Customer Service & Experience Provide timely resolution of customer queries and complaints, ensuring high satisfaction. Track service turnaround times and ensure all service requests are fulfilled as per SLA. Collaborate with the Senior Relationship Manager NRI to maintain a best-in-class service model. Internal Coordination Work with product, operations, and compliance teams to ensure smooth transaction processing and service delivery. Maintain accurate and updated relationship records for all assigned customer accounts. Sales Strategy & Initiatives Assist in designing and executing special sales campaigns, customer meets, and NRI engagement events. Provide market intelligence and competitor insights to enhance acquisition and retention strategies. Suggest process improvements to enhance service quality and operational efficiency across the branch. Skills & Competencies: Strong relationship management and interpersonal skills Knowledge of NRI banking products, regulatory norms, and global remittance platforms Ability to communicate effectively and persuasively Goal-oriented, self-motivated, and customer-centric High integrity and adherence to compliance guidelines Qualifications: Graduate in any discipline (mandatory) Postgraduate or MBA (preferred) Experience Required: 5 to 10 years of experience in branch banking, preferably in NRI customer management Summary: The Relationship Manager NRI plays a strategic role in acquiring, retaining, and growing NRI client relationships through superior customer service, product advisory, and process excellence. As a key driver of branch performance, the incumbent will work closely with cross-functional teams to achieve business targets while ensuring regulatory compliance and customer satisfaction. Qualification : Graduate (Any discipline); Postgraduate preferred
Group Product Manager
Personnel Search Services
Group Product Manager Location: Mumbai Hiring Partner: PSS Client: Leading Indian Pharmaceutical Company with Global Presence About the Client: PSS has been exclusively retained to hire a Group Product Manager (GPM) for a top-tier Indian pharmaceutical company known for its strong global operations and leadership in key therapeutic areas. The organization is recognized for innovation, market reach, and a strong portfolio of specialty and branded generics. Job Purpose: The Group Product Manager will play a pivotal role in driving strategic marketing initiatives and life cycle management for a portfolio of brands within the Ortho and Pain Management segment. This role demands close collaboration with cross-functional teams, including sales, medical affairs, regulatory, market access, and global brand teams to ensure commercial success. Key Responsibilities: Strategic Planning & Execution Lead development and implementation of short- and long-term brand strategies aligned with business objectives Drive portfolio growth through profitability, market share expansion, and revenue optimization Partner with Business Unit Heads and Sales Leaders to align marketing strategies with business goals Product Life Cycle Management Own end-to-end Product Life Cycle (PLC) planning and execution Identify growth opportunities across brand maturity stages and proactively mitigate risks Marketing & Promotions Design and execute marketing campaigns, promotional strategies, and communication materials Ensure alignment of campaigns with consumer insights, therapy needs, and market dynamics Lead content development for sales aids, brochures, digital assets, and event collaterals Market Intelligence & Research Conduct primary and secondary research to gather actionable market insights Maintain strong relationships with Key Opinion Leaders (KOLs), prescribers, and advisory boards Use insights to influence brand strategy and stakeholder engagement Stakeholder Engagement & Thought Leadership Represent the company at conferences, congresses, and symposia, both national and international Organize and lead advisory boards, roundtables, and scientific forums Build and manage key relationships with medical professionals, formulary committees, and insurers Budgeting & Performance Tracking Joint ownership of brand budgets including A&P, events, digital, and content creation Track performance metrics, sales trends, and ROI for marketing initiatives Regularly report brand performance and recommend corrective actions Cross-Functional Collaboration Work closely with sales, medical, regulatory, market access, and global teams to ensure strategic alignment Collaborate with external vendors, creative agencies, and digital partners to deliver best-in-class execution Qualifications & Experience: Educational Background: B.Pharm or B.Sc. + MBA (Marketing or Pharma Management) Experience: Minimum of 8 years in pharmaceutical marketing, including significant experience in Ortho or Pain Management segments Proven track record in brand planning, market development, and lifecycle management Strong scientific acumen combined with strategic thinking Excellent communication, stakeholder engagement, and team leadership skills Join a market-leading pharma brand with global reach and high-growth products Influence therapy shaping initiatives in Ortho and Pain Management Be part of an agile and innovation-driven team Lead impactful strategies that improve patient outcomes while advancing your career Qualification : B.Pharm or B.Sc. + MBA (Marketing or Pharma Management)
Technical Support Specialist (japanese)
Lrn Technology Content Solutions
Position: Technical Support Specialist (Japanese) Location: Mumbai, India About LRN: LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. About the role: LRN team develops data specifically for a set of key product domains like eLearning, Disclosures, personalization and completions. We deal in AWS technologies like Redshift, S3, Glue, and Lambda. You'll build our data lake and partner with Product and BI teams to build new behavioral events, pipelines, datasets, models, and reporting to support their initiatives. You'll also assist to develop our analytics capabilities in Quicksight and build out our real time reporting capabilities. Your responsibilities will include: Provide support to internal and external customers on all aspects of LRN s proprietary applications (functions include: campaign set up, system generated e-mails, system reporting, user data management, and customization) Using defined systems and processes, keep both internal and external stakeholders updated as to the status of call tickets, requests, projects, issues, and changes. Update necessary tracking and reporting systems to ensure that group statistics can be tracked, managed and measured. Manage expectations of internal and external customers, ensuring capabilities are not exceeded to the detriment of the customer. Escalate issues related to capabilities where appropriate. Serve as an internal advocate for field personnel, as well as external customers. Prioritize requests based on need and impact. Work with internal stakeholders to address priorities. Prepare and present (in written and verbal forms) product information that will assist customers with the capabilities of LRN's systems. Maintain quality levels for all work related to customers requests. Ensure there is an ongoing dialog between LRN and each customer with whom the Partner Assistance Center team member is working. Collaborate with peers to discuss unique solutions and to document them. Perform other duties as assigned. Requirements: Bachelor s Degree 4-6 years of L2/L3 level experience in a customer facing role in an application support environment. Proficient in Japanese language (Written and spoken) - Mandatory Excellent communication skills in English. This position requires above par skills to write and speak in English. Extensive experience in supporting enterprise customers based in US and Europe. Familiarity with HTML and CSS. Familiarity with Learning Management Systems Expertise in Microsoft Office Suite especially in Excel. Should be able to understand and handle CSV files. Ability to review a Partner request, and apply the necessary analytical skills to ensure successful delivery of the end product. This role will involve direct Partner contact; an ability to work with others who are potentially very frustrated, in a professional manner is mandatory. An inherent ability to multitask and manage customer expectations to the satisfaction of all involved parties is critical to the success of the incumbent. Ability to consistently spot and report issues before they reach a point of becoming critical. A desire to constantly examine issues, looking for the opportunity to improve processes and/or technology. Must have an inherent attention to detail Benefits: LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualification : Bachelors Degree
Associate, Underwriting
Blenheim Chalcot It Services India Pvt. Ltd.
Job Title: Associate Underwriting Location: Mumbai, India Company: Oakbrook (Part of Blenheim Chalcot Portfolio) Experience: 1 3 Years Industry: FinTech | Lending | Underwriting Employment Type: Full-Time About the Role: We are looking for a highly analytical and detail-oriented Associate Underwriting to join Oakbrook India, a FinTech venture within the Blenheim Chalcot ecosystem. You will play a critical role in supporting loan underwriting processes, document verification, and financial data analysis to ensure accurate risk assessment and timely decisions. You ll gain exposure to next-gen GenAI-enabled processes and will work in a fast-paced, agile, and collaborative environment, contributing directly to the future of digital lending. Key Responsibilities: Review loan applications and verify customer documentation for completeness and accuracy. Analyze financial statements, bank statements, credit reports, and related documents to assess creditworthiness. Prepare detailed customer risk profiles and support the underwriting team in decision-making. Identify discrepancies or red flags and escalate as required. Ensure compliance with internal policies and lending regulations. Collaborate with cross-functional teams including Customer Service, Risk, and Operations. Support process enhancements through automation and tech-driven tools including GenAI. Maintain accurate and well-documented audit trails of decisions and processes. Must-Have Skills: Experience in document verification and financial data analysis (bank statements, credit reports, income data, etc.). Strong understanding of lending operations and underwriting processes, especially for UK/US clients. Analytical thinking and decision-making ability with attention to detail. Good-to-Have Skills: Familiarity with GenAI tools or automation platforms in financial workflows. Clear stakeholder communication and reporting abilities. Proficient in MS Office tools, especially Excel. Qualifications: Graduate or Undergraduate from a recognized university. 1 3 years of experience in FinTech, lending, or mortgage operations, ideally with UK/US-based clients. Exposure across the lending customer lifecycle (call center, back office, retention) is an advantage. Strong documentation, compliance, and reporting awareness. What We Offer: Competitive compensation based on experience. Opportunity to work with global teams and FinTech leaders. Be part of Blenheim Chalcot, the world s leading digital venture builder. Exposure to the latest in GenAI and automation technologies. Private medical insurance for you and your family. Life insurance coverage. Vibrant work culture with regular social events and team activities. About Blenheim Chalcot: Blenheim Chalcot has been building disruptive businesses for over 26 years across FinTech, EdTech, HealthTech, Media, and more. Our India team is central to our innovation and success, supporting a diverse portfolio of ventures. We re not just investors we build businesses from the ground up, supporting them with strategic expertise and execution capabilities in technology, growth, talent, finance, and legal. If you have an eye for detail, love working with financial data, and want to be part of a purpose-driven FinTech team, we want to hear from you.
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