Excellence Jobs in Cochin

Job Title: Business Excellence Executive Location: Kochi, India Experience: 5 10 Years Industry: In Vitro Diagnostics (IVD) / Healthcare / Medical Devices Employment Type: Full-Time Job Summary We are seeking an experienced Business Excellence Executive to lead strategic process improvements, optimize operational efficiency, and drive continuous improvement initiatives across departments. This role demands a strong command of Lean, Six Sigma, and Kaizen methodologies, along with deep familiarity with IVD industry standards and regulatory compliance. You will work closely with leadership teams to implement data-driven strategies and foster a high-performance culture. Key Responsibilities 1. Process Improvement & Operational Efficiency Identify and address inefficiencies in business operations using Lean, Six Sigma, and Kaizen tools. Standardize and streamline processes across departments including Sales, Marketing, Supply Chain, R&D, and Manufacturing. Define and monitor key performance indicators (KPIs) to track business and operational performance. 2. Business Strategy & Performance Management Collaborate with senior leadership to design and execute business transformation and strategic growth initiatives. Analyze internal data, market trends, and competitive intelligence to support business planning and decision-making. Lead cost optimization and efficiency improvement programs across functions. 3. Quality Assurance & Regulatory Compliance Ensure organizational adherence to IVD regulatory standards such as ISO 13485, FDA, CE-IVD, and MDR. Support internal and external audit readiness and maintain documentation in line with compliance requirements. Implement and improve Quality Management Systems (QMS) and regulatory frameworks. 4. Digital Transformation & Innovation Champion digital transformation initiatives including AI-driven analytics, automation, and CRM/ERP system enhancements. Work closely with IT teams to integrate and upgrade digital tools for end-to-end process optimization. 5. Training, Development & Change Management Develop and lead training sessions on business excellence tools and best practices. Guide change management initiatives to ensure smooth adoption of new technologies and strategies. Promote a culture of continuous improvement, innovation, and employee engagement. Key Competencies Strategic thinking and execution Advanced problem-solving and analytical skills Proficiency in tools such as Power BI, CRM, and ERP systems Strong leadership and change management abilities Cross-functional team collaboration and stakeholder alignment Data-driven decision-making and performance tracking Qualifications Bachelor s or Master s degree in Business Administration, Engineering, Life Sciences, or a related field. 5 10 years of experience in business excellence, operational excellence, or process improvement, preferably within the IVD, medical devices, or healthcare industry. Certified in Lean Six Sigma (Green Belt or Black Belt preferred) is an advantage. Be part of a forward-thinking organization in the IVD sector driving innovation and transformation. Lead high-impact projects across multiple functions and regions. Work in a collaborative environment focused on excellence, integrity, and growth. Apply now and contribute to shaping the future of diagnostic innovation. Qualification : Bachelors or Masters degree in Business Administration, Engineering, Life Sciences, or a related field.

Senior Customer Support Specialist Kochi Location: Cochin, India Employment Type: Full-Time Work Mode: Work from Office Experience Required: 5 to 10 years Job Summary We are seeking a highly experienced and proactive Senior Customer Support Specialist to join our team in Kochi. If you are passionate about delivering exceptional customer service, have a strong technical background, and thrive in a fast-paced support environment, we want to hear from you. Key Responsibilities Customer Support: Deliver expert-level assistance to customers regarding our software, digital platforms, and recruitment-related tools. Reporting Development: Collaborate with the product team to build and enhance reporting features as we launch our new software. Live Chat Management: Operate our integrated live chat system to provide real-time support and improve response efficiency. Ticketing System Administration: Maintain and streamline our ticketing system to ensure quick and effective resolution of client issues. Desired Candidate Profile Excellent Communication Skills: Strong written English and the ability to handle customer interactions with professionalism and empathy. Technical Proficiency: Deep understanding of software platforms with a fast learning curve for new tools and systems. Analytical & Problem-Solving Skills: Ability to troubleshoot and resolve technical challenges independently. Reporting Expertise: Hands-on experience in data analysis and report generation, preferably within a tech or SaaS environment. Join us in delivering top-tier support and shaping the future of our customer experience. Apply now to become a vital part of our growing team.

Position: BIM Implementation Specialist Location: Kochi, Kerala, India Employment Type: Full-Time Experience Required: 4+ years Position Overview Advenser is seeking a dynamic and knowledgeable BIM Implementation Specialist to spearhead the development, rollout, and enforcement of BIM strategies across multiple projects. The ideal candidate will have a solid background in BIM coordination, hands-on expertise with industry-standard tools, and a deep understanding of international BIM standards. This role requires strong communication and technical leadership to ensure model integrity, team collaboration, and successful BIM adoption. Key Responsibilities Develop, implement, and maintain project-specific BIM Execution Plans (BEP/BXP) Enforce standardized BIM workflows and practices across teams and disciplines Conduct model coordination meetings and walkthroughs with stakeholders Perform clash detection and drive issue resolution using best-practice workflows Ensure compliance with ISO 19650, PAS 1192, and other applicable BIM standards Provide ongoing technical support and guidance to project teams Facilitate effective communication between stakeholders to ensure alignment and collaboration Qualifications & Experience Bachelor s degree in Mechanical Engineering, Civil Engineering, or Architecture Minimum 4 years of hands-on experience in BIM implementation and coordination Required Software Proficiency Autodesk Revit Navisworks AutoCAD Dynamo (for Revit automation workflows) BIM 360 / Autodesk Construction Cloud (ACC) About Advenser Advenser is a global engineering service provider, specializing in Building Information Modeling (BIM), CAD, and design support services. With more than a decade of industry leadership, we continue to deliver innovative, quality-driven solutions across diverse sectors. As we expand our capabilities, we remain committed to driving BIM excellence and shaping the future of digital construction. Qualification : Bachelors degree in Mechanical Engineering, Civil Engineering, or Architecture

Position: Junior Engineer Facade Detailing Location: Kochi, Kerala, India Employment Type: Full-Time Experience Required: 2+ years Position Overview Advenser is looking for a motivated and detail-oriented Junior Engineer Facade Detailing to support our facade engineering team in producing accurate shop drawings and detailed technical documentation. This role offers an excellent opportunity for early-career professionals to develop expertise in facade systems including curtain walls, glazing systems, cladding, and more. The ideal candidate will be proficient in AutoCAD and have hands-on experience in detailing various facade components. You will work closely with senior engineers to ensure precise coordination, quality, and timely delivery of project drawings. Key Responsibilities Prepare shop drawings and detail drawings for facade systems such as: Curtain walls Structural glazing Storefront systems Doors & windows ACP cladding Skylights, canopies, balustrades, and more Modify and refine drawings in AutoCAD based on design feasibility and client specifications Collaborate with senior engineers for the development of complete drawing packages Conduct self-quality checks to ensure accuracy, clarity, and compliance with project requirements Raise RFIs to clarify discrepancies in architectural/structural drawings Ensure all drawings include necessary specifications, dimensions, and installation details Effectively manage multiple tasks, revisions, and meet deadlines under pressure Required Qualifications Diploma or Degree in Civil Engineering, Architecture, Structural Engineering, or a related field Minimum 2 years of hands-on experience in facade detailing using AutoCAD Strong understanding of facade systems and their components Proficiency in reading and interpreting architectural and structural drawings Good communication skills in English Collaborative mindset and ability to work in a team environment Preferred Skills Familiarity with detailing curtain wall systems, spider glazing, frameless partitions, cladding, and similar elements Ability to identify design discrepancies and propose practical, cost-effective solutions Strong organizational and analytical skills Commitment to learning and continuous improvement Be a part of a growing and innovative team at Advenser, a global engineering service provider specializing in BIM, CAD, and design support services. With over a decade of delivering value-driven engineering solutions, we are committed to nurturing talent and fostering technical excellence. Our expanding training division is designed to support the next generation of professionals in building a strong foundation in digital construction. Qualification : Diploma or Degree in Civil Engineering, Architecture, Structural Engineering, or a related field

Position: Senior Project Manager Facade Detailing Location: Kochi, Kerala, India Employment Type: Full-Time Experience Required: 14+ years Position Overview Advenser is seeking a results-oriented Senior Project Manager to lead our Engineering, Drafting, and Design team specializing in fa ade and curtain wall systems. This senior leadership role demands a technically proficient professional with extensive experience managing cross-functional teams and delivering complex projects to international clients. The ideal candidate is a strategic thinker committed to driving excellence, meeting deadlines, and fostering innovation. Key Responsibilities Lead and oversee the Engineering, Drafting, and Design division focused on fa ade and curtain wall projects Analyze market trends and collaborate with Business Development to identify new business opportunities Manage project estimation, proposal preparation, pricing, resource planning, and ensure quality and timeline adherence Provide technical guidance and support throughout all project phases Coordinate with international clients and internal teams to meet both technical and aesthetic project goals Ensure strict compliance with industry standards, regulations, and best practices Champion innovation, continuous process improvements, and professional development within the team Qualifications & Experience Minimum 14 years of experience in fa ade and curtain wall detailing Proficiency in AutoCAD and BIM-based workflows Strong knowledge of Revit and Autodesk Inventor is highly desirable Proven leadership experience managing and developing high-performing teams Deep understanding of international aluminum systems Consulting expertise with a focus on cost-effective and sustainable design solutions Excellent communication and interpersonal skills to effectively engage with clients, management, and BIM/CAD teams Advenser is a premier engineering services company specializing in innovative solutions for the construction industry. Since 2007, we have harnessed cutting-edge technologies like BIM to deliver superior services to clients worldwide. We collaborate closely with architects, engineers, contractors, and fabricators to meet evolving project demands. Our dedicated team of experts consistently delivers tailored, high-quality engineering solutions that exceed expectations.

Position: Junior Engineer Steel Detailing Location: Kochi, Kerala, India Employment Type: Full-Time Experience Required: 1 3 years Position Overview We are seeking a detail-oriented and flexible Junior Engineer Steel Detailing to join our team. The ideal candidate will be responsible for understanding client requirements, troubleshooting design challenges, and delivering high-quality steel detailing work. This role demands the ability to manage multiple tasks efficiently, maintain accuracy, and consistently meet deadlines. Key Responsibilities Produce general arrangement (GA) erection, assembly, and part drawings Review and interpret structural and architectural plans to create detailed shop and erection drawings Assist with steel detailing operations and apply 2D/3D CAD skills related to project tasks Perform basic 3D modeling using Tekla or similar software Edit and update drawings in Tekla as required Create detailed fabrication and single-part drawings Manage and maintain project files and documentation Collaborate with the team to ensure timely project delivery Coordinate project activities to align with client and project requirements Qualifications & Skills Technical Diploma or Degree in Civil Engineering or related field 1 to 3 years of relevant experience in steel detailing Strong working knowledge of Tekla Structures is essential Proficiency in AutoCAD is a strong advantage Experience with US-based projects is an added benefit Good verbal and written communication skills in English Ability to work effectively in a team environment and handle multiple priorities Join a team of talented engineers dedicated to excellence in steel detailing. We offer competitive salaries and foster a supportive community that encourages young professionals to grow in their specialized fields. If you are motivated to build a successful career in core engineering disciplines, Advenser is the perfect place for you. Qualification : Technical Diploma or Degree in Civil Engineering or related field

Job Title: Senior HR Manager Job Type: Full-Time Experience: 10+ Years (5+ years preferred in leadership roles) Location: Cochin Position Overview We are seeking a strategic and results-driven Senior HR Manager to lead our human resources function, ensuring alignment with business goals and fostering a positive, high-performance work environment. The ideal candidate will have extensive experience managing HR operations for large teams, preferably within engineering, architecture, or construction industries. Key Responsibilities Strategic HR Management Develop and implement HR strategies aligned with organizational objectives to drive growth and development. Employee Relations & Engagement Cultivate a positive workplace culture through effective employee engagement, conflict resolution, and transparent communication. Talent Acquisition Manage end-to-end recruitment processes including workforce planning, job description development, interviewing, onboarding, and induction programs. Performance Management Oversee the design and administration of performance appraisal systems and support department heads in talent development. Payroll & Compliance Ensure accurate and timely payroll processing while maintaining compliance with labor laws, statutory requirements, and company policies. HR Policies & Documentation Develop, review, and implement HR policies; maintain HRIS systems and proper documentation for seamless HR operations. Training & Development Identify employee training needs and coordinate learning programs to enhance skills across all levels. Compensation & Benefits Design and manage competitive compensation packages, benefits, and employee reward initiatives. Team Leadership Lead, mentor, and support the HR team to deliver high standards of HR service and operational excellence. Qualifications & Skills Bachelor s or Master s degree in Human Resources, Business Administration, or a related field. Minimum 10 years of progressive HR experience with demonstrated leadership skills, preferably managing HR for 100+ employees. Prior experience in engineering, architecture, or construction sectors is a significant advantage. Comprehensive knowledge of Indian labor laws and HR best practices. Excellent interpersonal, communication, and leadership abilities. Proficient in HR software and systems such as HRMS/HRIS. Collaborative, inclusive, and dynamic work culture. Strong opportunities for professional growth and leadership development. Competitive salary and comprehensive benefits package. Apply now and take your HR career to the next level in Cochin! Qualification : Bachelors or Masters degree in Human Resources, Business Administration, or a related field.

Senior Power Platform Engineer Location: Cochin Experience Required: 10+ years total experience (minimum 5+ years hands-on with Power Platform) Job Overview We are looking for an experienced Senior Power Platform Engineer to design, develop, and deploy robust, secure, and scalable solutions using Microsoft Power Platform technologies including Power Apps, Power Automate, and Dataverse. This role requires close collaboration with cross-functional teams to translate complex business needs into efficient low-code solutions. Key Responsibilities Design, Develop, and Deploy: Create end-to-end low-code applications using Canvas and Model-Driven Power Apps, Power Automate workflows, and Dataverse. Systems Integration: Integrate Power Platform apps with Microsoft 365, Azure services, third-party APIs, and on-premise systems via connectors, custom APIs, and data gateways. Collaboration & Requirement Analysis: Work closely with architects, analysts, and business users to convert requirements into technical specifications and functional apps. Application Lifecycle Management (ALM): Implement ALM best practices including solution packaging, version control with Azure DevOps or GitHub, and environment management. Governance & Mentorship: Mentor junior developers, contribute to reusable component libraries, and support security, governance, and Center of Excellence (CoE) practices within the Power Platform ecosystem. Additional Information Compliance with all ISMS (Information Security Management System) policies and procedures is mandatory.

Senior Visual Designer Creative Lead for Brand & Motion Design Location: Cochin Experience Required: 10+ years in professional visual design Job Purpose We are seeking a visionary Senior Visual Designer to lead visual storytelling across digital, motion, and print platforms. This role is ideal for a creative leader who can drive brand presence, craft high-impact visuals, and mentor a growing design team. You ll collaborate across departments to ensure every asset communicates with clarity, emotion, and strategic intent. Key Responsibilities Visual & Brand Design Excellence: Develop cohesive design systems across branding, campaigns, and internal communication. Apply advanced knowledge of typography, color theory, and composition. Motion Graphics & Video: Create dynamic motion graphics, explainer videos, and animations using tools like Adobe After Effects and Lottie. Stay aligned with modern motion design trends. AI & Emerging Design Tools: Enhance storytelling and efficiency using tools like Adobe Firefly, Runway ML, Midjourney, and other AI-driven platforms. Cross-Platform Adaptability: Tailor designs for web, mobile, and social media, ensuring platform-specific best practices and accessibility standards are met. Mentorship & Creative Collaboration: Guide junior designers, share design feedback, and collaborate with content, marketing, and product teams to maintain creative alignment. Print & Physical Media: Design and deliver high-quality print assets such as brochures, posters, event branding, and flyers. Prepare production-ready files with full understanding of printing techniques and finishes. Requirements & Additional Information Portfolio Required: Applicants must submit a current portfolio demonstrating a diverse body of work across digital, motion, and print. Strong visual communication, attention to detail, and creative problem-solving skills.

Lead Python Developer Senior Engineer with Expertise in Python & AWS Location: Cochin Experience Required: 5+ years in Python Development Job Purpose We are looking for a talented and motivated Lead Python Developer to join our team. You will take on a senior role in developing and optimizing Python-based applications, leading development efforts, and working with the latest technologies like AWS Step Functions and microservices. This is a dynamic position ideal for someone passionate about coding best practices and driving technical excellence. Key Responsibilities Lead Engineering: Take a senior/lead engineer role, managing tasks in a sprint, reviewing team code, and ensuring quality code delivery. Python Development: Write clean , well-structured Python code for scripting, automation, data processing, and backend services. API Integration & Testing: Integrate APIs and ensure thorough testing using tools like Pytest. Microservices Development: Design and develop microservices-based applications using Flask, Django, or similar frameworks. AWS Integration: Work with AWS services like Step Functions, ECS, and Boto3 for AWS SDK integration, automation, and cloud-based solutions. Code Reviews & Best Practices: Ensure best design practices, code quality, and adherence to coding standards through code reviews and TDD (Test Driven Development). Database Design: Work with PostgreSQL for schema design, query optimization, and SQL performance tuning. Agile & DevOps: Follow agile development processes and collaborate with cross-functional teams to ensure timely delivery and functionality. Leadership: Mentor and guide junior developers while taking ownership of feature development and deployment. Required Qualifications 5+ years of hands-on experience in Python development, with strong expertise in Python scripting, automation, and backend services. Experience with AWS Step Functions, Serverless workflows, and AWS integration. Proficiency in microservices architecture and frameworks like Flask or Django. Solid experience in Postgres schema design, normalization, indexing, and query optimization. Strong understanding of DevOps and modern agile practices, including TDD and CI/CD pipelines. Experience with Git or SVN for version control. Passion for writing clean, efficient code and using best coding practices. Preferred Qualifications Experience with DevOps practices and cloud infrastructure. Ability to work independently and thrive in a fast-paced, dynamic environment. Strong communication skills and a proactive approach to technical leadership and collaboration.

We are seeking a highly skilled and experienced Senior React Native Developer to join our development team. The ideal candidate should have a deep understanding of mobile application development, a keen eye for detail, and a passion for delivering high-quality products. As a Senior React Native Developer, he will be responsible for designing, developing, and maintaining mobile applications for both iOS and Android platforms. Key Responsibilities: Development: Design, build, and maintain efficient, reusable, and reliable React Native code. Collaboration: Work closely with product managers, designers, and other developers to conceptualize, build, test, and release products. Performance Optimization: Ensure the best possible performance, quality, and responsiveness of applications. Code Reviews: Conduct code reviews to maintain code quality and share knowledge with the team. Testing: Write and maintain unit and integration tests to ensure software quality. Troubleshooting: Identify and correct bottlenecks and fix bugs. Mentorship: Mentor junior developers and contribute to a culture of continuous improvement and technical excellence. Requirements: Experience: Minimum of 5+ years of professional experience in mobile application development. Minimum 3+ years of experience in React Native. React Native Expertise: Proven experience with React Native and related libraries. Cross-Platform Development: Strong understanding of mobile development for both iOS and Android platforms. JavaScript/TypeScript: Proficient in JavaScript and TypeScript. State Management: Experience with state management libraries such as Redux or MobX. API Integration: Strong experience with RESTful APIs and third-party libraries. Testing Frameworks: Familiarity with testing tools and frameworks such as Jest and Detox. Version Control: Proficient with Git and version control workflows. UI/UX: Good understanding of UI/UX principles and best practices. Preferred Qualifications: Native Modules: Experience with writing native modules for React Native. Continuous Integration: Familiarity with CI/CD pipelines. Cloud Services: Experience with cloud services such as AWS, Firebase, or Azure. Agile Methodologies: Experience working in Agile development environments. Open Source Contributions: Contributions to open source projects are a plus. Soft Skills: Problem Solving: Strong analytical and problem-solving skills. Communication: Excellent communication and teamwork skills. Leadership: Ability to lead and guide a team of developers. Adaptability: Ability to adapt to new technologies and learn quickly.

Product Designer About the Role Our Design Studio is looking for a Product Designer to join our team. In this role, you will collaborate closely with product managers and stakeholders, solving complex problems and creating innovative design solutions that provide exceptional user experiences for millions of users. You ll be at the heart of designing products that are impactful, user-centered, and scalable. What You Will Do Work with product managers and stakeholders to understand the product vision and features. Conduct user research to understand behaviors, pain points, attitudes, and expectations. Design wireframes, mock-ups, and prototypes for products or features. Articulate the rationale for design decisions to stakeholders clearly and effectively. Iterate rapidly, presenting multiple solutions to meet user needs and business goals. Collaborate closely with UI engineers to ensure design specifications are accurately implemented. Stay informed about the product market and competitors, ensuring designs are relevant and competitive. What Makes You a Great Fit Enthusiastic and passionate about design, usability, and design trends. Empathetic toward colleagues and customers, understanding their needs and challenges. Strong understanding of design trends and a desire to experiment with novel ideas. Experience with visual hierarchy and information architecture. High attention to detail and methodical in solving design problems. Deep knowledge of design fundamentals and principles. Proficiency in tools such as Figma. Ability to learn quickly and thrive in a fast-paced startup environment. Excellent communication skills, capable of presenting and explaining your designs clearly. Competitive salary and benefits package. Opportunity to work in a dynamic, creative, and collaborative environment. Exposure to working on impactful products used by millions of users. A culture that values design excellence and continuous learning.

Role Purpose: The purpose of this role is to design the organization s computer and network security infrastructure, ensuring the protection of systems and sensitive information from cyber threats. Key Responsibilities: 1. Cyber Security Strategy and Architecture: Design and develop enterprise-level cybersecurity strategies and architectures. Evaluate business strategies, conduct security vulnerability assessments, and analyze risks. Identify risks associated with business processes, operations, information security programs, and technology projects. 2. Threat Identification and Mitigation: Identify and communicate current and emerging security threats. Design and implement security architecture elements to mitigate emerging threats. Identify security gaps in existing and proposed architectures and recommend enhancements. 3. Security Design and Compliance: Conduct product fit analysis for end-to-end security, ensuring coverage across architecture aspects like Layered Security, Zoning, Integration, API, Endpoint Security, Data Security, and Compliance. Demonstrate expertise in security assessments against frameworks such as NIST, SANS, and CIS. Provide support during the deployment, configuration, integration, and administration of security technologies. Apply ITIL processes such as incident management, configuration management, change management, and problem management. 4. Disaster Recovery and Solution Provision: Assist in disaster recovery during security breaches, attacks, or unauthorized activities. Provide solutions for RFPs received from clients and ensure design assurance. Develop strategies to manage cyber risk security solutions, aligning with business objectives. 5. Technical Leadership and Solution Design: Lead the design, development, and implementation of custom solutions using modern technology. Analyze current solutions, identify improvements, and propose target state solutions with trade-offs. Articulate architectural targets, recommendations, and reusable patterns. Evaluate and recommend solutions for integration with the technology ecosystem. 6. Industry Trends and IT Needs: Stay informed on industry trends and emerging technologies to support current and future IT needs. 7. Stakeholder Coordination and Audit Assistance: Liaise with stakeholders on cybersecurity issues, providing timely support and future recommendations. Assist in maintaining an information security risk register and support internal and external audits. Ensure the implementation of security best practices to meet business, customer, and regulatory requirements. 8. Training and Awareness: Assist in creating and delivering cybersecurity awareness training for team members and clients. Provide training on issues like spam, malicious emails, and other security concerns. Stakeholder Interaction: Internal Stakeholders: Program Manager/Director: Regular reporting and updates. Infrastructure (CIS team): For infrastructure support. External Stakeholders: Customer: Coordinate for security breaches and resolutions. Competencies: Functional Competencies/Skills Leveraging Technology: Knowledge of current and upcoming security technologies (e.g., Firewalls, IPS, DDoS, SIEM, WAF, Endpoint security), and understanding of compliance regulatory requirements such as PCI DSS, HIPAA, etc. (Expert level). Systems Thinking: Understanding of the interrelatedness and interdependencies within systems, and performing problem-solving in complex environments (Expert level). Leveraging Technology: In-depth mastery of ecosystem technology, commanding expert authority and respect (Master level). Technical Knowledge: Certifications like Certified Information Systems Security Professional (CISSP), Cloud Architect Certification from AWS and Azure, ToGAF, or SABSA certification (Master level). Behavioral Competencies: Effective Communication: Clear communication in both technical and non-technical contexts. Managing Complexity: Ability to handle complex problems and solutions effectively. Client Centricity: Focus on delivering value to clients, understanding their needs. Technology Acumen: Strong understanding of evolving technology trends. Innovation: Continuously seeking new and innovative solutions to security challenges. Problem Solving Approach: Proactive approach to identifying and resolving issues. Collaborative Working: Ability to work with various teams to achieve goals. Execution Excellence: Commitment to high standards in execution and delivery. Performance Metrics: 1. Customer Centricity: Timely resolution of security breaches for end-users and stakeholders. Client satisfaction, educating clients, and suggesting the right controls to improve security. 2. Support Sales Team: Percentage of proposals with a Quality Index greater than 7. Timely support for proposals and identifying opportunities for new business or lead generation. Number of proposals led to drive business outcomes.

Role Purpose: The purpose of this role is to bridge the gap between business and technology, providing solutions that meet client needs by leveraging both technical and functional expertise. Key Responsibilities: 1. Bridging Technology and Business: Serve as a techno-functional expert, acting as the liaison between project and support teams. Ensure seamless communication and collaboration to deliver effective solutions. 2. New Business Implementation: Drive the end-to-end process for new business implementation projects, from requirement management to integration, configuration, and production deployment. Assess the feasibility of new change requirements and provide clients with optimal solutions and clear timelines. 3. Solution Support: Provide support for all new business implementations by building systems from the ground up. Offer techno-functional guidance throughout the architectural design, coding, testing, and implementation phases. 4. ERP System Implementation: Understand both functional and technical designs to ensure the successful deployment of ERP solutions. Customize, extend, modify, and integrate existing products using coding, testing, and production techniques. Implement business processes and translate them into ERP solutions. 5. Product Support and Maintenance: Provide ongoing product support and maintenance for ERP solutions, addressing technical problems and client queries. Develop and deploy automation tools to optimize processes and enhance efficiency. 6. Stakeholder Management and Collaboration: Act as the key point of contact between internal teams (lead consultants, project managers) and external clients. Provide advice, solutions, and updates to both clients and internal teams. 7. Skill Upgradation: Continuously upgrade skills by attending training sessions, seminars, and obtaining internal certifications. Contribute to knowledge sharing by writing papers, articles, and case studies for internal platforms. Skills and Competencies: Functional Competencies: Systems Thinking: Understanding of interdependencies and the ability to solve problems in complex environments (Competent). Leveraging Technology: Expertise in leveraging technology domains to provide optimal solutions (Master). ERP Knowledge: Deep understanding of functional and technical aspects of ERP systems, and the ability to tailor them to business needs (Master). Behavioral Competencies: Formulation & Prioritization: Ability to prioritize tasks and manage multiple complex solutions effectively. Innovation: A forward-thinking approach to creating efficient solutions. Managing Complexity: Adept at solving complex problems in technology and business processes. Client Centricity: Focused on meeting client needs and providing exceptional service. Execution Excellence: Strong ability to deliver high-quality results. Passion for Results: Strong drive to meet objectives and exceed client expectations. Performance Measures: 1. Contribution to Customer Projects: Quality of work, adherence to SLAs, ETA, number of tickets resolved, problem-solving efficiency, and customer satisfaction (CSAT). 2. Automation: Process optimization, reduction in process steps, and minimization of tickets raised by introducing automation solutions. 3. Skill Upgradation: The number of training sessions and certifications completed, as well as the number of papers or articles written per quarter.

Job Description: Around 10+ years of overall experience in developing and testing highly scalable software. Expertise in designing and implementing complex solutions which is scalable and maintainable in long run Sound knowledge in Front end (Angular/React) and Back end (Python/PHP/Node/Java) technologies Experience in deploying application considering the Resilience Ability to guide developers in implementing new solutions or technologies Willingness to learn new technologies, lead POC and suggest solutions Experience in design and developing SOA, Micro Services and Hybrid Monolithic architectures. Knowledge in DevOps pipeline using Onprem and cloud Implementing Code quality assurance tools and techniques Extensive knowledge and experience in reactive architecture. Adequate experience in highly scalable and load bearing end to end applications development Experience in synchronous, asynchronous, event driven based service communication. Experience in distributed, centralized, nosql, sql, and graph based database designing. Experience Domain driven development, test driven development and behavior driven development. Experience in CQRS and CQS Experience in Containers technologies and its orchestration Knowledge of data transformation tools and frameworks. Experience in scaling a monolithic application to micro services. GCP, AWS, Azure and related technologies. Implementing SSO and identity manager solutions PAAS and SAAS products development. HLD, LLD, DLD, SAD documentation. Experience with software development lifecycle (SDLC) processes Should be able to analyse the systems and share the estimates based on the suggested architecture and technologies Candidate Profile: Bachelor s Degree in Engineering OR Equivalent with 10+ years of IT Software Service Industry experience A track record of performance excellence meeting and exceeding targets and objectives Experience developing and executing tactical plans for lead generation, appointment fixing. Respectful and outstanding account management and communication skills Strong command in Selling Solutions and managing multiple clients