Executive Assistant Jobs in Bengaluru

301 Jobs Found

BS

Service Delivery Executive

Blue Star

3-8 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Service Delivery Executive Department: Unitary Service Location: Bengaluru Job Purpose The Service Delivery Executive is responsible for ensuring high-quality service delivery and achieving revenue targets through effective management of service operations and channel partners. This role focuses on preventive maintenance, complaint resolution, and maintaining a high Customer Satisfaction Index (CSI). Key Responsibilities Complaint Management: Monitor open service complaints and ensure timely closure according to SLAs. Revenue Generation: Achieve financial targets through AMC, spare parts sales, and specialized service offerings. Quality Assurance: Adhere to preventive maintenance schedules and conduct regular service quality audits. Data Management: Maintain accurate customer information and end-user data within the internal systems. Customer Engagement: Drive proactive engagement to resolve concerns and improve the Customer Satisfaction Index (CSI). Partner Operations: Manage invoice processing, defective spare returns, and warranty claims from channel partners. Market Feedback: Collect and report competitor insights and market trends to HQ. Process Implementation: Ensure all channel partners adhere to standard systems and processes for smooth operations. Key Skills & Competencies Strong knowledge of UCPG products and service offerings. Technical expertise in service operations and channel management. Proficiency in vendor and dealer management. Strong negotiation, presentation, and interpersonal skills. Qualifications & Experience Education: Diploma or B.E. in a relevant discipline. Experience: 3 8 years in Service Delivery, Customer Support, or related roles. Qualification : Diploma or B.E. in a relevant discipline

Service Delivery Service Delivery Delivery service Executive
IT

Enterprise Sales Manager

Intugine Technologies

1+ Year | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Enterprise Sales Manager Location: Bengaluru Type: Full-Time About Intugine Every product you use from your favorite snack to complex electronic gadgets takes a complex journey across the global supply chain. Yet, many leading brands still struggle with visibility, efficiency, and control across this journey. At Intugine, we solve these challenges with our cutting-edge supply chain visibility platform. Our multimodal solution (land, air, sea, rail) empowers over 75 global enterprises including GE Healthcare, Flipkart, Titan, Mahindra Logistics, and Ultratech Cement to streamline operations, reduce logistics costs, and improve on-time deliveries. As a proud partner of India s National Logistics Policy, we also leverage deep integrations with systems like FASTag, Port Community System, and FOIS to deliver unmatched intelligence and transparency. Role Overview As an **Enterprise Sales Manager**, you ll be at the forefront of driving Intugine s growth. You ll own the complete sales cycle from identifying prospects and designing tailored solutions to closing deals with high-value enterprise clients. We're looking for a strategic, consultative seller with a strong understanding of B2B SaaS and supply chain dynamics. Key Responsibilities Target & Qualify Prospects: Identify high-potential sectors and decision-makers across enterprise accounts. Solution Selling: Deeply understand client operations to design and present custom-fit solutions. Pipeline Management: Use CRM tools to manage opportunities, forecast accurately, and maintain pipeline hygiene. Collaborate Cross-Functionally: Work with marketing, product, and customer success to align go-to-market efforts. Negotiate & Close Deals: Engage stakeholders across levels to successfully close high-impact deals. Relationship Building: Build and nurture long-term relationships with CXOs and key influencers. Deliver on Targets: Consistently meet and exceed revenue goals across regions and customer segments. Market Intelligence: Stay ahead of trends to better position our solutions in a competitive landscape. Requirements Proven experience closing complex enterprise deals, ideally in a SaaS or logistics tech environment. 1+ years in B2B sales with a strong understanding of supply chain operations. Structured sales approach with exceptional communication and consultative selling skills. Comfortable working in a fast-paced, high-growth startup environment. Highly self-motivated, with a relentless focus on results and relationship building. At Intugine, we don t just offer a job we offer growth, ownership, and the opportunity to shape the future of supply chain technology. Perks include: Employee Stock Options Be a part-owner in our journey Comprehensive Health Coverage Personal Development Budget & Education Assistance Flexible Working Hours & Work Autonomy Generous Parental Leave Open-Door Culture & Equal Pay Policy Paid Time Off & Company Outings Life Skills Training From tax saving to wellness

Enterprise Sales Enterprise Sales Manager Enterprise manager
IT

Sales Development Representative

Intugine Technologies

1+ Year | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Sales Development Representative (SDR) Location: Bengaluru Type: Full-Time About Intugine That journey from sourcing to delivery involves a complex global supply chain. Yet many brands struggle with limited visibility, delays, and inefficiencies. Intugine is changing that. We re a leading supply chain visibility platform helping global enterprises like GE Healthcare, Flipkart, Titan, Diageo, and Ultratech Cement gain real-time, multimodal insights across land, air, sea, and rail logistics. Backed by integrations with systems like FASTag, Port Community System, and FOIS, and in partnership with the National Logistics Policy, we provide unmatched visibility and intelligence to optimize delivery times, reduce logistics costs, and drive operational excellence. About the Role: Sales Development Representative We re expanding our Business Development team and looking for Sales Development Representatives (SDRs) who can spark conversations, build relationships, and open doors to new business opportunities. As an SDR, you'll be the first point of contact in outbound prospecting playing a vital role in fueling our sales pipeline. If you're a sharp communicator with a knack for research, hustle, and hustle (yes, we said it twice), this is your launchpad into high-impact enterprise SaaS sales. What You'll Be Doing Research & Prospecting: Identify key accounts and decision-makers within target industries. Outreach: Initiate contact through email, LinkedIn, and cold calls to create interest and qualify leads. Database Management: Maintain and expand a clean, accurate CRM database of prospects. Lead Qualification: Understand prospect needs and align them with Intugine s solutions before handing off to Account Executives. Meeting Booking: Drive pipeline growth by scheduling sales-qualified meetings. Hit Your Targets: Meet or exceed KPIs for outreach, meetings set, and qualified opportunities. Tool Optimization: Experiment with sales enablement tools and tactics to improve outreach effectiveness. Who We re Looking For 1+ years of experience in lead generation or customer-facing roles Experience in SaaS, IoT, or Supply Chain/Logistics is a strong advantage Excellent written and verbal communication skills Quick learner, self-starter, and result-driven mindset Fluent in English and Hindi Familiarity with sales tools (HubSpot or similar CRM, LinkedIn, contact extraction tools) Comfortable making high-volume outbound calls Ability to connect with both decision-makers and end users What Makes You a Great Fit You're energized by challenges and love the thrill of opening new conversations. You're organized, persistent, and can handle rejection with grace. You take initiative, constantly look to improve your game, and celebrate every win big or small. At Intugine, we're building a workplace that s ambitious, supportive, and a little bit quirky (in a good way). You ll be surrounded by driven teammates who enjoy solving real-world problems and having fun while doing it. Perks and Benefits: Employee Stock Options Own a part of what you build Comprehensive Health Cover Because health comes first Personal Development Budget Learn, grow, and thrive Flexible Working Hours Work when you're most productive Generous Parental Leave Family matters Equal Pay Policy Transparent and fair, always Education Assistance We support your learning journey Autonomy & Ownership Take charge of your role Life Skills Training From tax planning to wellness Company Outings & Paid Time Off Unplug and recharge

Sales Development Sales development Representative Sales Representative
IT

Director - Account Management

Intugine Technologies

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Director Account Management Location: Bengaluru Work Type: Full-Time About Intugine Behind the scenes, these items journey through a global network of complex supply chains and that s where Intugine comes in. We are a leading supply chain visibility platform trusted by 75+ global enterprises including GE Healthcare, Flipkart, Titan, Diageo, Ultratech Cement, and more. By enabling real-time, multimodal visibility (across air, land, sea, and rail), we help brands eliminate inefficiencies, cut logistics costs, and deliver on time, every time. As a proud technology partner to the Government of India s National Logistics Policy, we integrate with systems like FASTag, Port Community System, and FOIS, bringing deeper insights and intelligence to modern logistics. About the Role We re looking for a Director Account Management to join our senior leadership team and take ownership of our enterprise customer relationships. In this role, you ll lead the Account Management and Customer Success function, responsible for driving customer value, growth, renewals, and satisfaction. You ll be the voice of the customer internally, while acting as a strategic consultant and trusted partner to top executives across our client portfolio. This is a high-impact leadership role that blends strategic thinking, team leadership, and customer-centric execution. Key Responsibilities Portfolio Growth: Drive expansion and retention through cross-selling and up-selling across Intugine s product suite. Team Leadership: Manage, mentor, and grow a team of high-performing account managers. Identify training needs and set performance goals. Strategic Relationships: Build and maintain strong relationships with key enterprise clients, especially at the CXO level. Customer Success Strategy: Develop and implement frameworks to ensure customer satisfaction, adoption, and long-term value realization. P&L Ownership: Own and manage the P&L for the enterprise account portfolio. Renewals & Retention: Lead the renewal strategy and exceed retention goals through proactive engagement and value delivery. QBRs & CSAT: Conduct regular QBRs, track satisfaction (CSAT), and resolve escalations in partnership with delivery and technical teams. Executive Communication: Communicate effectively with client stakeholders across levels; act as a strategic advisor on business and operational challenges. Account Mining: Identify new revenue opportunities by unlocking additional stakeholders and business units within existing accounts. Goal Setting & Cross-Functional Alignment: Collaborate with internal teams including sales, product, and delivery to align goals and drive customer outcomes. Coaching & Mentoring: Develop direct reports through regular feedback, coaching, and leadership development. 8+ years of experience in Account Management, Customer Success, or Enterprise Sales 4+ years of leadership experience managing high-performing teams Proven success in growing strategic accounts and delivering long-term value Strong background in B2B SaaS; experience in logistics or supply chain tech is a strong advantage Experience navigating complex sales cycles and executive-level conversations Excellent communication, stakeholder management, and problem-solving skills Self-starter mindset; thrives in a fast-paced, evolving business environment At Intugine, you won t just manage accounts you'll build real partnerships that shape the future of global logistics. As part of our leadership team, you'll have the autonomy, support, and vision to make an impact that lasts. Perks & Benefits: Employee Stock Options Grow with us and share in our success Comprehensive Health Cover Your well-being is our priority Personal Development Budget We invest in your growth Flexible Working Hours Work when you're at your best Generous Parental Leave Family first Equal Pay Policy Transparent and fair compensation Education Assistance For your continuous learning journey Autonomy & Ownership Run your show with full support Life Skills Training Tax planning, mental wellness, and more Company Outings & Paid Time Off Recharge and reconnect

Director Account Account director Management account management
PI

Spare Parts Sales Executive

Proman Infrastructure Services

3-6 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Spare Parts Sales Crushing & Screening Location: Bangalore Experience: 3 6 years Education: BE / Diploma in Mechanical Engineering Job Type: Full-Time Job Description We are hiring a dynamic and experienced Spare Parts Sales Executive to join our team in Bangalore. The ideal candidate will have a strong background in selling spares and wear parts for crushing and screening equipment, with a proven ability to manage customer relationships and support after-sales service. Key Responsibilities Sell spare and wear parts to customers in the crushing and screening industry. Coordinate with internal teams for service repairs and timely delivery of parts. Identify and pursue new sales opportunities across India. Provide technical assistance to customers regarding parts and applications. Maintain strong relationships with existing clients and ensure repeat business. Travel extensively across India to support sales and customer service. Required Skills & Experience 3 6 years of experience in spare parts sales within the crushing and heavy equipment industry. Strong technical knowledge of mechanical components used in crushing equipment. Excellent communication skills in English, Hindi, and at least one regional language. Good mechanical aptitude and the ability to understand customer technical needs. Proactive and customer-focused approach with strong problem-solving skills. Willingness to travel extensively across India. Qualification : BE / Diploma in Mechanical Engineering

Parts Spare Parts Sales Spare sales Spare Parts Sales
JA

Executive Assistant

Jindal Aluminium

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Executive Assistant (EA) Department: Executive Support Location: Bengaluru Role Overview: We are looking for a highly organized and proactive Executive Assistant to provide comprehensive administrative support to senior executives. This role involves managing schedules, coordinating communications, preparing documents, and assisting with special projects to ensure smooth executive operations. Key Responsibilities: Manage and organize executive calendars, including scheduling meetings, travel arrangements, and appointments. Serve as the primary liaison between executives and internal/external stakeholders, ensuring effective communication. Prepare, review, and edit correspondence, reports, presentations, and other business documents. Coordinate and facilitate meetings by preparing agendas, recording minutes, and tracking follow-up actions. Handle confidential and sensitive information with the utmost integrity and discretion. Support special projects, conduct research, and assist in event planning and coordination as required. Qualifications & Skills: Bachelor s degree in Business Administration (BBA), Commerce (B.Com), Arts (BA), or a relevant field. Strong organizational and multitasking abilities. Excellent written and verbal communication skills. High level of professionalism and discretion in handling confidential matters. Proficiency with office software and tools. Qualification : Bachelors degree in Business Administration (BBA), Commerce (B.Com), Arts (BA), or a relevant field.

Executive Assistant Executive Assistant Assistant executive EA
CL

Executive Assistant

Cloudsek

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Executive Assistant Location: Bengaluru, Karnataka, India About CloudSEK CloudSEK is a leading AI-powered cybersecurity company committed to building the fastest and most reliable technology to detect and resolve digital threats in real-time. With a core focus on leveraging AI and machine learning, our products deliver rapid threat detection, precise analysis, and fast resolution, minimizing human intervention. Founded in 2015 and headquartered in Singapore, CloudSEK has expanded rapidly and is now one of India s most trusted cybersecurity companies. Our product suite includes XVigil, BeVigil, and SVigil, which offer digital risk protection, attack surface monitoring, and software supply chain risk management. CloudSEK has received recognition from industry leaders and investors, including $10M in total funding and several prestigious awards. Our mission is to continue revolutionizing the cybersecurity landscape with cutting-edge technology and innovation. About the Role: Executive Assistant As an Executive Assistant to the CEO, you will be the central hub of operations for the CEO s office. You will be responsible for managing communications, scheduling, travel, and day-to-day executive tasks, ensuring that everything runs smoothly and efficiently. This role offers direct access to leadership and the opportunity to be an essential part of a fast-growing company in the cybersecurity space. Key Responsibilities Inbox & Communication Management: Own the CEO's inbox, ensuring timely responses, delegations, and flagging of high-priority messages. Maintain clear communication with both internal and external stakeholders, ensuring respect and clarity at all times. Calendar & Scheduling: Manage complex scheduling across multiple time zones and reschedule meetings with minimal conflicts. Prepare briefing notes, agendas, and capture follow-up actions for meetings as necessary. Travel & Logistics: Coordinate with the admin team for domestic and international travel, including flights, hotels, and visas. Prepare detailed travel itineraries and manage real-time changes or adjustments. Manage event RSVPs and coordinate offsite planning when applicable. Expense Management: Track, categorize, and reconcile CEO s expenses with precision. Submit monthly reimbursements and expense reports, liaising with the finance team for any clarifications or documentation. Investor Relations Responsibilities: Update investor pipeline using Streak CRM, ensuring accurate tracking of interactions and stages. Proactively schedule investor meetings and follow-ups based on interest and activity. Collaborate with internal teams (CEO, Finance, Business) to prepare updates or materials for investor meetings. Organize investor documents, pitch decks, and due diligence materials as required. Keka Platform Management: Manage employee workflows on the Keka HR platform, including leave, on-duty (OD), work-from-home (WFH), and reimbursement requests. Review and approve requests, ensuring consistency and compliance with the CEO s guidance. Ad-Hoc Support: Take ownership of special assignments and ad-hoc tasks delegated by the CEO or leadership. Act as a flexible resource to support cross-functional needs, ensuring timely execution of high-priority tasks. Must-Have Skills: 2+ years of experience as an Executive Assistant, preferably supporting senior leadership. Strong written and verbal communication skills, with an ability to manage high-priority communication. Excellent organizational and time management skills, capable of juggling multiple responsibilities in a fast-paced environment. Proven expertise in email/inbox management and calendar scheduling. Tech-savvy, with proficiency in Google Workspace, Slack, Microsoft Office, and related tools. High degree of professionalism, discretion, and trustworthiness. Nice-to-Have Skills: Experience in a startup or high-growth environment. Familiarity with project coordination or internal reporting. Understanding of startup culture and CEO workflows. What You ll Get: Direct access to leadership and an opportunity to make a significant impact. A fast-moving, ambitious, and transparent work culture that fosters innovation. Freedom to grow, learn, and take ownership of projects that matter. Career development opportunities in a dynamic and rapidly growing organization. Benefits of Joining CloudSEK: Flexible working hours for a better work-life balance. Access to free food, unlimited snacks, and beverages in the office. Participate in team bonding activities like games, music, and creative events. A dynamic startup environment that encourages growth, innovation, and fun.

Executive Assistant Executive Assistant Assistant executive Full-Time
ME

Senior Director - Product

Meesho

14+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Senior Director - Product Location: Bangalore, Karnataka | Department: Product & Design About the Team Product Management at Meesho is at the heart of our rapid growth. We re obsessed with understanding customer behavior, allowing us to carve out a unique niche in e-commerce for customers in Tier 2/3/4 towns in Bharat. This approach has fueled our incredible growth. Meesho is trusted by nearly 5% of India s households for their shopping needs. As a Senior Director of Product, you ll collaborate with Developers, Product Managers, Designers, Data Scientists, and Engineers. We prioritize a user-first mindset, with a strong bias for action and impact. We don t just obsess over what to build we re dedicated to executing rigorously to create real-world impact. Besides the hard work, we believe in having fun! Whether you re a movie buff or a sports enthusiast, our team is a blend of fun and productivity. If a game of badminton after brainstorming sessions sounds exciting, you re going to love it here! About the Role We re looking for a visionary Senior Director - Product to lead a talented team of Product Managers, Senior Product Managers, and Product Analysts. As a Senior Director, you ll also be a key cross-functional leader, influencing senior stakeholders from Engineering, Design, Category Management, Marketing, Operations, and Finance to bring new products to life. What You Will Do Own complex and high-impact product charters: Lead strategic initiatives that significantly impact Meesho s growth. Define a compelling product vision: Shape the vision and strategy for your organization, influencing cross-functional teams to align with it. Problem discovery and prioritization: Identify critical problems and break them into smaller, solvable components. Use structured thinking to prioritize them effectively. Innovation through technology: Work with cross-functional teams to brainstorm technology-led ideas to solve prioritized problems. Test ideas using MVPs and prototypes. Ensure high product quality: Oversee product quality through rigorous processes like user acceptance testing and dogfooding. Go-to-market strategy: Develop a comprehensive plan with business and marketing stakeholders to ensure the product's success post-launch. Track product performance: Define key product metrics and monitor them, using data to influence decisions and actions that drive results. Build and manage a product roadmap: Maintain a forward-looking product roadmap that addresses key business and customer needs over at least the next three months. Lead and mentor teams: Guide and inspire a direct team of Product Managers and Product Analysts to deliver exceptional results. What You Will Need 14+ years of experience, with at least 10+ years in product management at a tech-led company (preferably consumer internet) Proven experience in building and leading high-performing teams Exceptional problem-solving skills based on first principles thinking Strong technology understanding and familiarity with product management processes like A/B experimentation Experience managing a direct reporting team of Product Managers About Us Welcome to Meesho, a platform that s revolutionizing how businesses in India grow and thrive. From a single idea, Meesho has become the e-commerce destination for the next billion Indian consumers and aims to empower 100 million small businesses to succeed online. We provide sellers with innovative benefits like zero commission and the lowest shipping costs, while providing them access to Meesho s robust customer base, state-of-the-art tech infrastructure, and pan-India logistics. More than 1.75 million sellers rely on us, which has allowed us to make inroads with first-time internet users across India. Our Mission Democratizing Internet Commerce for Everyone Meesho s mission is to enable 100 million small businesses to succeed online. We cater to the underserved and unique customer base in every serviceable pin code across the country. Our continuous innovation and unique business model have made us India s first horizontal e-commerce company. Culture & Total Rewards At Meesho, we are dedicated to creating a dynamic and high-performing workplace. We are committed to hiring exceptional talent and nurturing their growth. Our culture is built around our 11 guiding principles, or Mantras, which influence everything from performance reviews to talent development discussions. What We Offer: Market-leading compensation including both cash and equity-based compensation tailored to the role and experience Holistic wellness support through the MeeCare Program, focusing on physical, mental, financial, and social well-being Comprehensive medical insurance benefits for employees and their families, including wellness initiatives like telehealth services and gym discounts Generous leave policies, parental support benefits, retirement benefits, and learning and development opportunities Personalized gifts, performance recognition, and engagement activities that make work fun and rewarding Additional benefits like salary advance support, relocation assistance, and flexible benefits plans to further enrich your experience

Senior Director Senior director Product director Full-Time
XC

Hr Executive

Xcel Corp

1-3 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

HR Executive Location: Mumbai Type: Full-Time Department: Human Resources Job Summary: As an HR Executive, you will play a crucial role in managing and developing human resources within the organization. Your responsibilities will cover the entire employee lifecycle, including recruitment, performance management, employee relations, and HR administration. This is an excellent opportunity to contribute to a positive work environment and drive effective talent management strategies. Key Responsibilities: Recruitment and Staffing: Manage the end-to-end recruitment process, from job postings to candidate selection and onboarding. Employee Onboarding and Offboarding: Ensure smooth onboarding for new hires and manage offboarding procedures, including exit interviews and final documentation. HR Administration: Maintain employee records, process payroll, and ensure compliance with legal and company policies. Employee Engagement and Relations: Foster a positive work environment by addressing employee concerns, conducting engagement activities, and ensuring employee satisfaction. Performance Management: Assist in managing performance reviews, goal setting, and personal development plans for employees. Training and Development: Help identify training needs and work with managers to organize internal or external training sessions. Required Skills and Qualifications: Recruitment and Talent Acquisition: Expertise in sourcing, screening, and recruiting candidates for various roles, using channels such as job boards, social media, and networking. Employee Relations: Strong interpersonal skills to address employee concerns, mediate conflicts, and ensure a positive work environment. HR Policies and Procedures: Knowledge of labor laws, company policies, and the ability to implement and enforce HR policies effectively. Performance Management: Experience in managing employee performance, conducting appraisals, and assisting in setting objectives and development plans. Communication and Organization: Excellent written and verbal communication skills, with the ability to handle multiple tasks and maintain organized records. Qualifications: Educational Background: Bachelor s degree in Human Resources, Business Administration, or a related field. Experience: 1-3 years of experience in HR roles, with exposure to recruitment, employee relations, and performance management. Certifications (Optional but Beneficial): HR-related certifications such as SHRM-CP, PHR, or other relevant courses in HR management. Qualification : Bachelors degree in Human Resources, Business Administration, or a related field.

Hr Executive Hr executive Executive hr Full-Time
TT

Senior Associate:executive Assistant

Thoughtworks Technologies (india) Pvt Ltd.

4-6 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Executive Assistant | ThoughtWorks | Bangalore, India Location: Bangalore, India Employment Type: Full-time, Regular Industry: Information Technology About ThoughtWorks At ThoughtWorks, we are a dynamic and inclusive community of innovative professionals who are transforming technology consultancy. With over 30 years of impact, we help our clients solve complex business challenges with cutting-edge technology. If you are passionate about continuous learning and want to make a meaningful difference, join us and contribute to extraordinary work that pushes boundaries and accelerates digital transformation. Job Overview Key Responsibilities Calendar & Schedule Management: Take charge of managing multiple calendars, scheduling meetings, appointments, and travel arrangements for executives. Prioritize and balance tasks to keep everyone organized and on track. Meeting Coordination: Lead the process from pre-meeting prep to post-meeting follow-up. You ll organize and prepare for meetings, take minutes, distribute action items, handle logistics, and ensure seamless execution. Travel Arrangements: Be the go-to travel coordinator! Book flights, hotels, and other arrangements for the team. Manage travel budgets and handle all necessary travel documentation with precision. Expense Management: Process and track expense reports for multiple stakeholders, ensuring compliance with company policies and budgets. Task Prioritization: Manage multiple tasks simultaneously, ensuring deadlines are met and workflows are optimized. Job Qualifications Technical Skills: Experience: 4-6 years of experience working as an executive assistant to senior executives (D, V, and C-level). Organization & Time Management: Excellent organizational skills with the ability to manage multiple priorities, schedules, and travel logistics with efficiency. Communication Skills: Strong verbal and written communication skills with the ability to interact with internal and external stakeholders effectively. Proficiency in Office Tools: Expertise in office software and productivity tools such as Microsoft Office, Google Suite, and other collaboration platforms. Professional Skills: Discretion & Confidentiality: Ability to handle sensitive information with the utmost discretion and confidentiality. Flexibility & Adaptability: Adaptable to changing work hours and responsibilities as needed, maintaining a calm and solution-oriented approach. Expense & Budget Management: Ability to process and track expenses for multiple stakeholders while ensuring adherence to budgetary constraints. Problem-Solving & Decision Making: Strong interpersonal and problem-solving skills to manage various operational challenges. At ThoughtWorks, there s no one-size-fits-all career path. We balance autonomy with a culture that fosters professional development. With numerous interactive tools and development programs, you ll have ample opportunity to grow and enhance your career. We believe in helping each other be our best, and this commitment to continuous learning extends to every team member. Join us to thrive in a collaborative, dynamic, and innovative environment. At ThoughtWorks, we believe in pushing boundaries, continuously learning, and creating extraordinary impact together. We empower you to grow while contributing to the success of cutting-edge projects with global impact.

Senior Associate Senior associate Executive Senior executive
IT

Sales Development Representative

Intugine Technologies

1+ Year | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About Intugine: Ever wondered how the products you use every day from your favorite snacks to the latest gadgets reach you on time and in perfect condition? The journey these products take is complex, spanning sourcing, manufacturing, storage, and moving across a global supply chain. Intugine Technologies is here to simplify this complexity. We offer best-in-class visibility solutions that help global brands manage their supply chains efficiently, reduce logistics costs, eliminate operational inefficiencies, and improve key metrics like OTIF (On-Time, In-Full) and order-to-delivery turnaround time. Our solutions offer end-to-end visibility across various transportation modes (air, land, sea, and rail), helping brands track shipments and materials at every stage of the supply chain. As a proud partner of India's National Logistics Policy, Intugine integrates with key systems like FASTag, Port Community System, and Freight Operations Information System to offer deeper insights into logistics. With 75+ global clients, including GE Healthcare, Flipkart, Titan, Diageo, and Ultratech Cement, we are committed to transforming supply chains for the better. Role and Function: We are expanding our Business Development team and looking for enthusiastic Sales Development Representatives (SDRs). As an SDR at Intugine, you will be the first point of contact for outbound engagements, helping us meet our ambitious customer acquisition and revenue growth goals. You will be responsible for prospecting and adding new accounts into the sales funnel, qualifying leads, and driving initial conversations with potential customers. 1+ years of experience in Lead Generation or Customer-Facing roles. SaaS experience is a plus. Experience in IoT/Technology is highly preferred. Experience in Logistics and Supply Chain is a huge bonus (so if that s you, apply already!). Excellent communication skills (verbal and written emails, LinkedIn, WhatsApp). Quick learner, self-starter, and a go-getter attitude. Basic understanding of the sales and lead generation process, contact extraction tools, and LinkedIn. Experience working with CRM tools (Hubspot or similar). Ability to communicate effectively with decision-makers and end-users. Multilingual proficiency (English, Hindi). Strong phone presence and comfortable making several calls per day. Strong problem-solving aptitude and a proactive attitude. Responsibilities: Research key accounts in your assigned industry and map decision-makers. Maintain and expand the company s prospect database within your territory. Utilize tools to extract contact details of potential prospects. Establish initial contact with decision-makers via email, LinkedIn, or phone calls. Qualify prospects, match their needs with Intugine's offerings, and schedule virtual meetings with Account Executives. Keep your CRM up to date with a healthy pipeline of prospects. Own and exceed sales development targets, which will be based on the number of meetings you set and the Sales Qualified Meetings (SQMs) you generate. Constantly evaluate and suggest new sales enablement tools to speed up opportunity identification. Our Team: We are a team of ambitious, reliable, and witty individuals who get the job done while having fun. We love solving intricate problems, and we re looking for smart, adventurous people who thrive in dynamic environments. If you want to make an impact with your work and grow in an exciting, fast-paced company, Intugine is the place for you. Perks at Intugine: Employee Stock Options: Take a slice of the pie and grow with us. Comprehensive Health Cover: For your peace of mind. Personal Development Budget: Upskill yourself, we ve got the bill. Flexible Working Hours: Set your own work hours. Open Door Policy: No cubicles, open collaboration. Generous Parental Leave: Because family comes first. Documented Equal Pay Policy: Ensuring fairness in 2024. Education Assistance: Let us support your educational aspirations. Work Autonomy: Enjoy complete ownership over your work. Employee Life Skill Training: Regular sessions on tax saving, investments, mental well-being, health, and fitness. Company Outings: Unwind with your team outside the office. Paid Time Off: Because your well-being is our priority. If you're ready to take the next step in your career and work with a company that values innovation and work-life balance, we want to hear from you! Apply now to join the Intugine rocketship.

Sales Development Sales development Representative Sales Representative
CO

Senior Technical Program Manager

Couchbase

5-7 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Senior Technical Program Manager Location: Bengaluru, India About Couchbase: As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in the AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission! Job Overview: As a Senior Technical Program Manager, you will play a pivotal role in the planning, management, communication, and governance of Couchbase Engineering and Cloud programs and projects. You ll lead cross-functional initiatives in a fast-paced, results-oriented environment, ensuring high-quality and timely execution of critical projects that align with Couchbase s goals and vision. Responsibilities: Release Management: Coordinate and execute efficient release management processes, ensuring smooth and timely deployment of software updates while maintaining rigorous testing and validation protocols. Security Program Management: Lead the development and implementation of comprehensive security programs, overseeing risk assessments, designing strategies, and ensuring compliance with industry standards to safeguard assets and data. Cross-Functional Collaboration: Work closely with cross-functional teams to ensure seamless integration of engineering solutions, consistently meeting Service Level Agreements (SLAs) for development and support. Program Management: Formulate, organize, and monitor interconnected projects, ensuring clarity of cross-functional requirements and managing scope, quality, and schedules effectively. Risk Management: Identify potential risks and dependencies across multiple work streams, using data-focused analysis to drive mitigation actions. Product Strategy Alignment: Collaborate with the product team to clarify and specify the product roadmap, ensuring alignment with business goals. Stakeholder Communication: Communicate goals, status, risks, and impacts to teams and stakeholders, adapting your communication style to suit different audiences. Issue Resolution: Effectively manage issues, backlogs, and changes, escalating risks and bottlenecks at the earliest opportunity to ensure smooth project execution. Qualifications: Education: Bachelor s/Master s degree in Computer Science or equivalent. Experience: 5 - 7 years of experience managing cross-functional and/or cross-team projects in a fast-paced environment. Cloud Expertise: Experience with AWS, GCP, or Azure platforms; certifications are helpful but not required. Problem-Solving: Excellent analytical skills, with a strong ability to solve complex technical and operational issues. Systems Understanding: Solid understanding of large-scale distributed systems design and operational challenges. Cross-Functional Collaboration: Experience partnering with engineering teams and driving execution across all phases of the software development lifecycle. Remote Work Experience: Comfortable working remotely with global teams, and adept at navigating ambiguity in a rapidly evolving environment. Communication Skills: Strong verbal and written communication skills, with the ability to create clear specifications, executive reports, and communicate complex ideas to diverse audiences. Modern customer experiences require a flexible cloud database platform that powers applications across cloud, edge, and everything in between. Couchbase s mission is to simplify how developers and architects develop, deploy, and consume modern applications. With Capella, our flexible, affordable cloud platform, we empower organizations to quickly build and deliver premium customer experiences with unmatched price-performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications. Benefits at Couchbase: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: Comprehensive medical plans, dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP, retirement planning, and business travel insurance. Career Growth: A Be valued, Create value approach to your career development. Fun Perks: Ergonomic office setup, food & snacks for in-office employees, and more! Qualification : Bachelors/Masters degree in Computer Science or equivalent.

Senior Technical Senior technical Manager Senior manager
MO

Senior Solutions Architect

Mongodb

10+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About MongoDB MongoDB empowers innovators to create, transform, and revolutionize industries by harnessing the power of software and data. We enable organizations of all sizes to build, scale, and manage modern applications by modernizing legacy systems, fostering innovation, and integrating AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available in over 115 regions across AWS, Google Cloud, and Microsoft Azure. With Atlas, customers can build anywhere on the edge, on-premises, or across multiple cloud providers. With a global presence and over 175,000 developers joining MongoDB monthly, industry leaders such as Samsung and Toyota rely on us to develop next-generation, AI-driven applications. Role Overview We are seeking passionate and skilled technologists to join our Pre-Sales organization, ensuring that our growth is strategically aligned with our platform s capabilities and our customers needs. As a Pre-Sales Solution Architect, you will guide customers in designing and implementing reliable, scalable systems using MongoDB s data platform. Our team consists of experienced software architects, entrepreneurs, and developers who take direct responsibility for customer success from software design to deployment and operations. You will collaborate closely with our sales team, playing a key role in securing deals and driving business growth. As a trusted advisor, you will work with a diverse range of clients, from startups to large enterprise IT organizations. If you d like to learn more about the role, explore the experiences of Veronica Tudor, Matt Kalan, and Winston Vargo on our Life at MongoDB blog. This role is based in our Bengaluru office as part of our hybrid working model. Ideal Candidate Profile Required Qualifications: 10+ years of professional experience, including a strong background in software development. 3+ years of pre-sales experience with enterprise software solutions. Proficiency in at least two modern scripting or programming languages (e.g., Python, Node.js, SQL, C/C++, Java, C#). Hands-on experience with scalable and highly available distributed systems. Willingness to travel within the region, including international travel as needed. Preferred Qualifications: Experience selling databases or deploying applications with major cloud providers (AWS, Google Cloud, Azure). Familiarity with database programming and data modeling best practices. Key Responsibilities Design systems, applications, and infrastructure to support large-scale software development projects using MongoDB. Provide technical guidance on architectures, patterns, and best practices for leveraging MongoDB effectively. Support the sales team with technical discovery, demonstrations, proof of value, presentations, system sizing, and documentation of technical decision criteria. Translate technical concepts into business value for stakeholders, including executives and decision-makers. Act as a liaison between customers and MongoDB s Product Management team, providing field insights and feedback. Represent MongoDB at industry events, trade shows, and account-based marketing initiatives to drive demand. Mentor and support other pre-sales team members, sharing knowledge and best practices. Demonstrate situational awareness and adaptability in dynamic team environments. Learning & Development Opportunities Gain in-depth knowledge of MongoDB s rapidly evolving product suite, including: Core Database Server Atlas (fully managed cloud database service) Atlas Data Lake, Atlas Full-Text Search, Realm (Mobile Database), Charts Developer Tools & Connectors (Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark) Expand expertise in complementary technologies such as Apache Kafka and Kubernetes. Learn and apply modern architecture methodologies, including microservices, event-driven architectures, DevOps, and cloud security. Develop and refine sales techniques, including presentations, demonstrations, whiteboarding, discovery, and objection handling. Gain exposure to a diverse range of industries and real-world use cases. Culture & Benefits At MongoDB, we prioritize the personal and professional growth of our employees by fostering a supportive and enriching work environment. From employee affinity groups and fertility assistance to a generous parental leave policy, we are committed to the well-being of our team members at every stage of their journey. Learn more about life at MongoDB and join us in making a meaningful impact on the world. MongoDB is an equal-opportunity employer committed to diversity and inclusion. We provide accommodations for individuals with disabilities throughout the application and interview process. If you require accommodations, please inform your recruiter.

Senior Solutions Architect Senior Architect Solutions Architect
MO

Account Executive, Acquisition, Mid-market

Mongodb

6+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Acquisition Account Executive Location: Bengaluru (Hybrid) About MongoDB MongoDB s mission is to empower innovators by unlocking the potential of software and data. We help organizations of all sizes build, scale, and run modern applications by modernizing legacy systems, embracing innovation, and leveraging AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database, available in 115+ regions across AWS, Google Cloud, and Microsoft Azure. With 175,000+ developers signing up every month and top enterprises like Samsung and Toyota relying on MongoDB, we are shaping the future of AI-powered applications. The Role We are looking for a driven and energetic Acquisition Account Executive to focus on new business acquisition within the mid-market segment. You will be responsible for identifying and closing opportunities, building strong client relationships, and driving revenue growth within your assigned territory. This role is based in Bengaluru as part of our hybrid working model. Sales Culture at MongoDB At MongoDB, we are constantly innovating not just in technology, but in our go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology, offering industry-leading training and development programs. As part of our team, you ll have access to a lucrative market, best-in-class training, and the opportunity to learn from some of the top sales leaders in the software industry. We encourage collaboration, continuous learning, and innovation your feedback and ideas will help shape our sales approach. What You ll Do Prospect and develop new business opportunities within mid-market accounts (100% new logo acquisition). Manage the full sales cycle from lead generation to closing deals to meet and exceed monthly, quarterly, and annual sales targets. Build and nurture relationships with key stakeholders to uncover growth opportunities. Drive business value discussions, articulating how MongoDB s platform can transform customers technology landscape. Participate in world-class sales enablement programs, including our comprehensive Sales Bootcamp and advanced training on methodologies like MEDDIC and Command of the Message. What You ll Bring B.E./B.Tech degree required. 6+ years of technology sales experience, preferably within SaaS, PaaS, or IaaS products and platforms. Proven experience selling to mid-market digital native companies. Strong track record of achieving and exceeding sales targets. Ability to manage complex sales processes and build business champions. Prior training in sales methodologies (e.g., MEDDIC, SPIN, Challenger Sales). Familiarity with databases, DevOps, and open-source technology is a plus. High emotional intelligence (EQ), self-awareness, and a strong drive for success. Excellent time management and opportunity qualification skills. World-class training & career development Gain expertise in MEDDIC, Command of the Message, and advanced sales strategies. Stock equity (RSUs) & employee stock purchase plan. Competitive benefits package, including parental leave, fertility assistance, and well-being support. A collaborative, inclusive culture We invest in our employees growth and provide an environment where they can thrive. An opportunity to sell in one of the largest and fastest-growing markets databases. Join Us & Make an Impact! MongoDB is committed to fostering an inclusive workplace and providing accommodations for individuals with disabilities. If you need support during the application process, please let us know. Apply now and be part of the future of data and AI-driven innovation! Qualification : B.E./B.Tech degree required.

Account Executive Account Executive Acquisition Account acquisition
MS

Technical Support Executive

Maven Silicon

0-1 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: VLSI Trainer (Entry Level) Experience: 0 1 year Education: M.Tech in VLSI / B.E. in Electronics and Communication Engineering (ECE) Industry: Education, Training, Semiconductor Job Type: Training Job Description We are looking for an entry-level VLSI professional to join our training team. The ideal candidate should have a strong foundation in VLSI concepts, with a keen interest in guiding and mentoring trainees. Key Responsibilities: Develop and support projects related to VLSI design and verification. Debug and troubleshoot source code in Verilog, SystemVerilog (SV), and UVM. Monitor trainees progress and provide constructive feedback. Act as the primary point of contact for trainees' technical queries. Qualification : M.Tech in VLSI / B.E. in Electronics and Communication Engineering (ECE)

Technical Support Technical support Support Technical Executive
DA

Incident Manager

Databricks

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

CSQ124R98 At Databricks, an Incident Manager utilizes their technical experience and resourcefulness to lead urgent customer situations to resolution. Responsible for managing frequent, high-quality updates to all internal and external stakeholders, Incident Managers advocate with engineering and leadership, on behalf of their customers, to ensure that escalations are handled with the appropriate level of urgency from stakeholders. The impact you will have: Drive critical customer escalations or widespread outages to conclusion and resolution. Escalate to on-call resources in support and engineering and establish checkpoint calls and action items to ensure that progress is made and status updates are delivered on time. Demonstrate cross-functional leadership while establishing ownership of escalations and outages. Compile and deliver frequent high-quality communications to internal and external stakeholders, including executive staff. Candidate should be comfortable creating concise and effective messaging that is tailored to a technical or executive audience with minimal assistance from others. Commence and lead war rooms while establishing other temporary communication channels as warranted for the duration of an outage. Ability to multi-task on several incidents and/or projects at once. Be a leader who identifies product and process improvements from every incident and submits necessary feedback for improvements. Participate in on-call rotations. What we look for: Minimum 8+ years of experience in customer support, support escalation and incident management is required. Excellent contextual interpretation and writing skill with an effective ability to summarize and communicate to technical and business audiences is required. Demonstrates strong ability to make timely decisions for both business and technical perspectives. Excellent analytical and troubleshooting skills are required. Candidate should be able to demonstrate technical excellence by applying engineering principles to solve complex problems. Hands-on experience developing any two or more of the following: Big Data, Hadoop, Spark, Machine Learning, Artificial Intelligence, Streaming, Kafka, Data Science, ElasticSearch related industry use cases at the production scale. Hands-on experience in the performance tuning/troubleshooting of Spark-based applications at production scale. Proven and real-time experience in JVM and Memory Management techniques such as Garbage collection and Heap/Thread Dump Analysis is required. Working knowledge in Data Lakes and preferably on the SCD types use cases at production scale. Working and hands-on experience with any SQL-based databases, Data Warehousing/ETL technologies like Informatica, DataStage, Oracle, Teradata, SQL Server and MySQL Linux/Unix administration skills and hands-on experience with AWS or Azure or GCP is required. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Incident Manager Incident manager Full-Time Incident management
SC

Assistant Manager - Quality Assurance

Swiggy Careers

5-6 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About RARE RARE is a premium personal assistant service designed to simplify life for busy professionals by saving them time, money, and effort. We offer a comprehensive range of personalized services, including: Travel Assistance: From flight bookings and visa support to tailored itineraries and exclusive accommodations. Dining Services: Securing reservations at top restaurants, organizing private dining experiences, and curating special occasion menus. Gifting Solutions: Thoughtful gifting support, from sourcing unique items to personalized packaging and delivery. Mobility Coordination: Arranging chauffeurs, vehicle rentals, and transport solutions. Event Planning and Wellness: Assisting with event management, wellness services, and daily errands for seamless lifestyle support. By handling daily tasks and taking care of the details, RARE empowers customers to focus on what matters most be it work, family, or personal goals. Our commitment to efficiency, reliability, and personalization ensures that customers can live smarter, achieve more, and reclaim their time. Role Responsibilities Tracking Maintain a list of uncompleted customer requests. Track issues, complaints, and unfulfilled requests identified by agents, AI, or through manual sample testing. Ensure timely closure of each tracked request. Escalation Handle complaints and escalations with corrective actions and reactive training. Recommend proactive system improvements and SOPs to enhance request completion rates and customer experience. Provide regular QA feedback to front-end agents and back-end experts. Training Deliver regular training sessions to agents. Continuously upgrade training processes using customer feedback to improve service quality. Supervision Review the performance of assigned front-end agents and provide constructive feedback. Collaborate with the concierge lead to share performance insights and suggestions for improvement. Background Requirements 5 6 years of experience in Quality Assurance roles within customer service or operational environments. Proven experience in conducting training and process audits. Familiarity with high-net-worth individuals (HNI) and the quality standards expected for personalized services. Key Result Areas (KRAs) Ensure timely closure of unfulfilled requests. Resolve complaints and escalations with corrective actions and training. Improve customer satisfaction at the request level. Recommend and implement process and SOP improvements. Provide continuous feedback and training to agents. Key Performance Indicators (KPIs) Average response and resolution times for assigned agents. Customer satisfaction scores for the agents under supervision. Frequency of QA feedback sessions with agents. Reduction in repeat issues. Training effectiveness, measured by improved agent performance. Equal Opportunity Statement We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by law.

Assistant Manager Assistant manager Manager assistant Quality
SC

Am - Customer Experience And Delight Agent

Swiggy Careers

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About RARE RARE is a premium personal assistant service designed to save customers time, money, and effort. Tailored to meet the demands of busy professionals, RARE simplifies life and enhances experiences through a wide range of services: Travel Services: From flight bookings and visa assistance to personalized itineraries and exclusive accommodations. Dining Services: Securing reservations at top restaurants, organizing private dining experiences, and curating custom menus for special occasions. Gifting Solutions: Thoughtful gift sourcing for any event, personalized packaging, and seamless delivery. Mobility Coordination: Chauffeur services, vehicle rentals, and transport solutions for convenience and ease. Lifestyle Support: Event planning, wellness services, and daily errands for complete lifestyle management. By managing everyday tasks and taking care of the details, RARE allows customers to focus on what matters most be it work, family, or personal goals. With a strong commitment to efficiency, reliability, and personalized solutions, RARE empowers customers to live smarter, achieve more, and reclaim their time. Role Responsibilities Tracking and User Management Maintain a list of pending and completed user requests, identifying areas of delight. Monitor multiple pending requests and flag cases for consolidation where appropriate. Nudge agents to manage clubbed requests for better coordination and customer experience. Keep an updated list of available rewards, delights, and offers for deployment. Manage and maintain customer data, including profiles, preferences, past interactions, and completion rates. Delight Delivery Identify customer delight opportunities based on transaction value, status, and engagement history as per SOPs. Select appropriate rewards and delights tailored to each user and task. Track and document customer feedback on delight delivery. Background Requirements 3+ years of experience in customer experience, loyalty programs, or concierge roles. Strong creativity and a customer-centric mindset. Experience or passion for creating engagement and delight initiatives. Key Result Areas (KRAs) Identify and execute customer delight opportunities. Ensure proper tagging and consolidation of unfulfilled requests. Enhance overall customer experience. Key Performance Indicators (KPIs) Engagement Rate: Measured through customer interaction and participation. Positive Feedback: Collected from delight interactions. Retention Rate Improvement: Track and improve repeat customer engagement. Customer Satisfaction: Monitor scores at the user level to ensure high service quality. Equal Opportunity Statement We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by law.

Am Customer Customer Experience Agent Customer agent
SC

Assistant Manager - Cab Management

Swiggy Careers

4+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Roles and Responsibilities Build and maintain an inventory of high-quality taxi vendors. Implement a system for regular vendor quality checks and updates. Set up a seamless process for booking, deployment, and billing. Proactively address and resolve vendor-related issues. Background Requirements 4+ years of experience in cab fleet management or logistics. Strong organizational and vendor management skills. Familiarity with local transportation services. Key Result Areas (KRAs) Maintain a robust and reliable inventory of taxi vendors. Ensure smooth and timely taxi bookings. Proactively resolve vendor-related issues. Key Performance Indicators (KPIs) Task Success Rate: High completion rate in the Taxi category. Repeat Rate: Increase in repeat bookings within the Taxi category. Escalation/Complaint Rate: Ensure the rate remains below the defined threshold. Equal Opportunity Statement We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by law.

Assistant Manager Assistant manager Manager assistant Management
SC

Asssitant Manager- Projects

Swiggy Careers

7-10 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Roles and Responsibilities Project Planning & Management Assist in developing comprehensive project plans, including timelines, milestones, and resource requirements. Develop and manage detailed project timelines, utilizing tools like PERT charts, Gantt charts, and project management software to track progress and ensure timely completion. Site Feasibility & Evaluation Conduct site visits with the Business Development (BD) team to evaluate the feasibility of pod construction at various locations. Review and validate floor plans and designs to ensure alignment with physical site conditions and project specifications. Vendor & Material Management Approve vendors and suppliers based on material standards, quality, and reliability. Ensure that all materials used during construction comply with project specifications and quality standards. Identify and manage relationships with contractors, vendors, and suppliers to meet delivery deadlines and quality standards. Evaluate vendor performance and address issues to maintain project progress. Construction Oversight Oversee on-site construction activities, ensuring adherence to project design, quality standards, and allocated budgets. Conduct frequent site visits to monitor progress, resolve issues, and ensure project timelines are met. Guide and supervise site engineers and contractors to ensure efficient task execution. Inspect construction materials and finished work to maintain high-quality standards, addressing deficiencies immediately. Safety & Compliance Ensure all designs and construction activities comply with safety standards and company specifications. Monitor safety protocols at construction sites, ensuring correct use of materials, machinery, and equipment. Ensure all regulatory approvals, permits, and licenses are obtained and documented. Budgeting & Cost Control Prepare and manage project budgets, ensuring costs are controlled and the project remains within budget. Track project expenses and provide regular updates to senior management. Prepare and finalize the Bill of Quantities (BOQ) based on detailed architectural drawings. Cross-Functional Collaboration & Reporting Work closely with internal teams such as Operations, Supply Chain, BD, Facilities, and IT for seamless project execution. Provide regular progress updates to the Project Manager/Senior Project Manager, highlighting challenges or delays and proposing solutions.

Manager Projects Manager projects Projects manager Full-Time

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