Facilitation Jobs in Bengaluru
14 Jobs Found
Customer Experience Training Manager
Kia India Private Limited
Position: Customer Experience Training Manager Location: Bengaluru Experience: 4 to 10 years Education: B.Tech / B.E. / MBA Role Overview We are seeking an experienced and passionate Customer Experience Training Manager to lead the delivery of impactful training programs across our dealer network. This role focuses on enhancing customer satisfaction by elevating soft skills, reinforcing Kia values, and closing service delivery gaps through hands-on, on-the-job training (OJT). You will play a key role in shaping the customer journey at the dealership level. Key Responsibilities Training Delivery & Execution Plan and conduct On-the-Job Training (OJT) programs for Sales & Service teams at Kia dealerships. Deliver soft skills and customer etiquette training, including refresher sessions. Conduct need-based training in response to customer complaints or service gaps. Promote and instill Kia values and behaviors across the dealership network. Training Needs Analysis & Planning Assess training needs in collaboration with regional field teams. Identify knowledge and behavior gaps based on customer feedback and operational data. Develop customized training plans to address specific performance issues. Reporting & Performance Tracking Generate and circulate periodic training reports, dealer scorecards, and monthly review templates. Prepare regional review reports, MIS reports, and contribute to the Annual Business Plan. Track and monitor training effectiveness and its impact on customer satisfaction metrics. Cross-functional Coordination Collaborate with regional teams and dealership management to ensure smooth execution of training programs. Escalate and resolve issues in a timely manner to maintain training effectiveness and continuity. Additional Responsibilities Support with ad-hoc initiatives as assigned by the reporting manager. Continuously update content and training delivery methods to align with industry trends and customer expectations. Skills & Competencies Proven experience in training delivery and customer experience management Strong understanding of automobile sales & service processes (experience with dealerships is a plus) Excellent presentation, communication, and interpersonal skills Effective in participant engagement, with strong platform delivery skills Ability to analyze feedback, identify trends, and implement corrective actions Proficiency in MS Office (Excel, PowerPoint, Word) and reporting tools Preferred Background 4 10 years of experience in training, customer experience, or automotive retail operations Prior work with automobile brands or dealerships is highly preferred Be part of a dynamic, forward-thinking organization where customer experience is at the heart of everything we do. Help shape a customer-first culture by empowering dealer teams through effective training and coaching. Apply now to lead the evolution of customer experience across our dealer network. Qualification : B.Tech / B.E. / MBA
Process Trainer
Altisource
Job Title: Process Trainer Location: Bengaluru Company: Altisource (NASDAQ: ASPS) About Us At Altisource, we build world-class technology and services for the mortgage and real estate industries. We partner with 7 of the top 10 U.S. mortgage servicers, operate one of the top three real estate auction platforms, and manage a cooperative representing over 15% of the $1.8 trillion U.S. originations market. If you're detail-oriented, have a passion for training, and thrive in a dynamic environment this is your chance to make an impact. Position Summary We re looking for a skilled and enthusiastic Learning & Development (L&D) Trainer to design and deliver high-impact training programs for our mortgage services teams. You'll play a key role in enhancing performance, improving process understanding, and supporting business goals. This role is based in Bengaluru, and will begin in a remote capacity. Key Responsibilities Training Delivery & Facilitation Conduct engaging and effective training sessions (both live and online). Facilitate new hire, cross-skill, refresher, and floor support training. Apply adult learning principles and creative training techniques for maximum retention. Instructional Design & Content Development Design customized L&D programs based on business needs. Collaborate with SMEs to convert expert content into learner-friendly modules (classroom, online, or blended formats). Performance Tracking & Coaching Monitor trainee performance during training programs; provide developmental feedback and coaching. Use data analytics to identify training gaps and conduct refresher sessions as needed. Process Management & Improvement Maintain training records and data as per L&D protocols. Drive process improvements in training delivery and program management. Support training-related documentation and project timelines. Stakeholder Collaboration Liaise with business and L&D teams to ensure alignment on processes, scheduling, and training requirements. Attend and implement insights from any client-mandated training sessions. Mentorship & Team Support Mentor junior trainers in facilitation, content delivery, and training methodologies. Participate in on-the-job training support and floor activities. Qualifications & Skills Experience: Minimum 2+ years of experience in U.S. Mortgage Origination Services. Education: Graduate in any discipline. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Communication: Strong verbal and written communication skills. People Skills: Good interpersonal and team management capabilities. Business Acumen: Ability to analyze data, recommend process changes, and collaborate with global teams. Work Ethic: Strong organizational skills with the ability to meet tight deadlines and handle pressure. A collaborative and growth-oriented work environment. Opportunities to make a meaningful impact through training and development. A chance to work with one of the leading names in the mortgage and real estate industry. Join us and be a part of transforming how homes are bought, sold, and managed. Qualification : Graduate in any discipline
Technical Trainer
Colortokens
Technical Trainer Location: Bengaluru, Karnataka, India Full-time Partially remote About ColorTokens At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen but with our cutting-edge ColorTokens Xshield platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected. Our innovative platform provides unparalleled visibility into traffic patterns between workloads, OT/IoT/IoMT devices, and users, allowing businesses to enforce granular micro-perimeters, swiftly isolate key assets, and respond to breaches with agility. Recognized as a Leader in the Forrester Wave : Microsegmentation Solutions (Q3 2024), ColorTokens safeguards global enterprises and delivers significant savings by preventing costly disruptions. Our culture We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously. Self-starters and high-motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of world s impactful organizations be it a children s hospital, or a city, or the defense department of an entire country. Job Summary We are seeking a highly skilled and motivated Technical Trainer to design, deliver, and evaluate training programs that empower our customers, partners, and employees to effectively use ColorTokens' products and solutions. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for teaching and knowledge-sharing. Key Responsibilities Training Delivery: Conduct engaging and effective technical training sessions (classroom, virtual, or on-site) for customers, partners, and internal teams. Curriculum Development: Create, update, and maintain technical training content, including presentations, manuals, e-learning modules, and labs, tailored to various audiences. Product Expertise: Gain in-depth knowledge of ColorTokens' products, including zero-trust frameworks, endpoint protection, and cloud security solutions. Certification Programs: Design and implement certification programs to validate the technical competencies of trainees. Feedback and Improvement: Gather feedback from training participants to continuously improve training programs and materials. Collaboration: Work closely with product, engineering, and customer success teams to ensure training content is aligned with the latest product updates and best practices. Knowledge Repository: Develop and maintain a repository of technical resources, FAQs, and troubleshooting guides. Required Skills and Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 5 to 10 years of experience as a Technical Trainer, Product Trainer, or similar role in the IT or cybersecurity domain. Strong understanding of cybersecurity concepts, zero-trust architecture, cloud computing, and endpoint protection technologies. Proven experience in creating and delivering technical training content for diverse audiences. Excellent communication, presentation, and interpersonal skills. Hands-on experience with tools like Learning Management Systems (LMS) and e-learning platforms. Certifications such as CompTIA Security+, CISSP, or similar are a plus. Preferred Qualifications Experience working with SaaS-based cybersecurity products. Proficiency in scripting languages like Python or PowerShell for technical demonstrations. Familiarity with public cloud platforms (AWS, Azure, GCP). Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.
Lead Business Analyst / Product Owner
Thoughtfocus
Job Title: Lead Business Analyst / Product Owner Location: Bangalore, India Experience: 8 12 Years Employment Type: Full-Time Role Overview: We are seeking a dynamic and experienced Lead Business Analyst / Product Owner to lead the strategic planning and delivery of high-value products in the payments domain. The ideal candidate will bridge business objectives with technical execution, ensuring seamless communication between stakeholders, development teams, and end-users. This role is critical in shaping product vision, driving agile practices, and delivering meaningful solutions aligned with business goals. Domain Expertise: Candidates must have hands-on experience in payments-related projects or the financial services domain. Key Responsibilities: Requirement Gathering & Analysis: Engage with stakeholders to gather and analyze business needs and translate them into clear and actionable requirements. Prepare functional and non-functional specifications, user stories, process maps, and wireframes. Ensure alignment between business expectations and technical deliverables. Product Ownership & Backlog Management: Own and manage the product backlog with a focus on continuous grooming and prioritization. Develop, articulate, and communicate the product vision, strategy, and roadmap. Define user stories, acceptance criteria, and epics that drive value and deliver outcomes. Stakeholder Collaboration: Act as a key liaison between business stakeholders and technical teams, ensuring shared understanding of product goals. Conduct and facilitate sprint planning, reviews, and retrospectives in collaboration with cross-functional teams. Ensure seamless coordination among developers, testers, UX designers, and business teams. Testing & Validation: Lead User Acceptance Testing (UAT) and validate that product features meet stakeholder requirements. Track feedback from end users and incorporate into the backlog for iterative improvements. Ensure that solutions are aligned with business objectives and customer needs. Market Research & Strategy: Analyze market trends, competitor offerings, and customer feedback to drive data-informed product decisions. Define and monitor key performance indicators (KPIs) and product success metrics. Support product launch planning and go-to-market strategies. Required Skills & Qualifications: Experience: 8 12 years in business analysis, product ownership, or related roles. Education: Bachelor's or Master s degree in Business, Computer Science, or a related discipline. Technical Skills: Strong experience working in Agile environments (Scrum/Kanban). Proficiency in tools such as JIRA, Confluence, Figma, or Trello. Good understanding of APIs, databases, and system integrations (preferred). Soft Skills: Excellent communication, stakeholder engagement, critical thinking, and problem-solving capabilities. Preferred Qualifications: Relevant certifications such as CBAP, CSPO, or PMI-PBA. Experience with UX/UI principles and wireframing tools. Working knowledge of SQL for data analysis is a plus. Qualification : Bachelor's or Masters degree in Business, Computer Science, or a related discipline.
Trainer / Senior Trainer
Eosglobe
Job Title: Sales Trainer Location :Bengaluru Job Summary The Sales Trainer is responsible for delivering new hire training, process training, and sales training in the banking or insurance domain. This role involves conducting refresher training, performing training needs analysis (TNA), and collaborating with quality and operations teams for process improvement. The trainer should be able to execute training tasks on short notice, contribute to the learning process, and ensure that team members meet performance standards. Responsibilities Conduct Training: Deliver new hire training (NHT) and process-specific training. Sales Training: Conduct sales training sessions in banking or insurance domains. Refresher Training: Facilitate refresher training to ensure ongoing development and performance improvements. TNA & TNI: Conduct Training Needs Analysis (TNA) and Training Needs Identification (TNI) sessions. Monthly Activities: Complete monthly cyclic activities, including fresher training, monthly tests, and call monitoring. Learning Requirements: Identify training needs and understand learning requirements for continuous improvement. Process Improvement: Liaise with Quality and Operations teams to identify and execute process improvement plans. Quick Execution: Ability to execute training tasks and assignments on short notice. Contribute to Improvement: Demonstrate a keen interest in delivering and contributing towards process improvement efforts. Eligibility Minimum of 2 years' experience within BPO. Experience in sales or insurance training (banking experience preferred). Excellent written and verbal communication skills. Proficiency in MS-Excel. Strong command of the English language is required.
Application Engineer
Fracktal Works
Application Engineer Location: Bangalore Department: Engineering / Customer Success Role Summary Fracktal Works is seeking an enthusiastic and technically skilled Application Engineer to join our team in Bangalore. In this customer-facing role, you will be responsible for supporting clients with technical challenges, conducting training, evaluating applications, and collaborating across teams to advance the use of 3D printing technology. Your work will play a key role in driving innovation, improving customer experience, and enabling the successful adoption of additive manufacturing solutions. Key Responsibilities Provide hands-on technical support to customers, resolving issues related to 3D printing hardware, software, and processes. Collaborate with the sales and engineering teams to develop new 3D printing applications and tailor solutions to client needs. Deliver customer training on 3D printing systems, software (CAD), and post-processing techniques. Work with the R&D team to test new materials and print processes aimed at improving quality, reliability, and performance. Evaluate 3D printing products and services; offer feedback and insights to the engineering team for continuous improvement. Maintain a strong understanding of 3D printing trends and technologies, and share insights with the sales and marketing teams. Represent the company at trade shows, conferences, and events, showcasing solutions and building customer/vendor relationships. Develop technical resources including documentation, training guides, and application notes for both internal and customer use. Support the sales process by providing technical assistance, conducting product demonstrations, and attending customer meetings. Coordinate with the sales team on scheduling, documentation, and ensuring availability of sales-related equipment and materials. Perform CAD modeling for client-specific applications and internal development projects. Required Skills & Qualifications 1 3 years of experience with 3D printing technologies (FDM, SLA/DLP, SLS) in commercial or industrial settings. (Fresh graduates and interns with relevant skills are also encouraged to apply.) Hands-on experience with operating, maintaining, and troubleshooting 3D printing or industrial equipment. Familiarity with the complete 3D printing project lifecycle, including design, printing, post-processing, and testing. Strong oral and written communication skills with the ability to explain complex technical concepts clearly. Excellent problem-solving, facilitation, and consultation skills. Awareness of technology trends and innovations in additive manufacturing. Technical Proficiencies CAD Software: SolidWorks, Fusion 360, Autodesk Eagle Simulation/Analysis Tools: Ansys Workbench (Static Structural), Minitab Documentation Tools: LaTeX Programming Languages: C/C++, Python Operating Systems: Windows, Linux Education Bachelor s degree in Engineering (Mechanical, Mechatronics, Electronics, etc.) or a related field. Candidates with strong industry experience in lieu of a degree may also be considered. At Fracktal Works, you'll work at the intersection of engineering and innovation. As an Application Engineer, you'll be empowered to solve real-world problems, work with cutting-edge 3D printing technologies, and contribute directly to customer success and product development. Qualification : Bachelors degree in Engineering (Mechanical, Mechatronics, Electronics, etc.) or a related field
HR Executive
Ebsl Automat
Job Title: HR Executive (Recruitment and Administration) Location: Bengaluru, Karnataka No. of Positions: 1 2 Industry: Home Automation & AV, Building Automation Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat is a leading innovator in home automation solutions, committed to delivering cutting-edge technology and exceptional experiences. We value our people and invest deeply in their professional growth and success. Position Overview We are seeking a dedicated HR Executive with a strong focus on recruitment and HR administration to support our expanding team. You will manage end-to-end hiring processes, employee onboarding, HR compliance, and talent development initiatives that align with our company s goals. Key Responsibilities Recruitment & Staffing Manage full-cycle recruitment: sourcing, screening, interviewing, and hiring top talent. Utilize various sourcing channels including job portals, social networks, and referrals to attract candidates. Coordinate with hiring managers to understand role requirements and design effective recruitment strategies. Conduct interviews (in-person and virtual) to assess candidate skills, experience, and culture fit. Negotiate employment offers and ensure a smooth hiring process. Employee Onboarding Organize and facilitate comprehensive orientation programs for new hires. Communicate company policies, benefits, and procedures clearly to new employees. HR Administration Maintain accurate employee records ensuring compliance with company policies and legal regulations. Address employee queries and provide support on HR-related issues. Assist in developing and implementing HR policies and procedures. Talent Development Work with management to identify training needs across departments. Facilitate training sessions and workshops to foster employee growth and skill enhancement. Qualifications & Requirements Bachelor s degree in Human Resources, Business Administration, or related field. Proven experience as an HR Executive, particularly in recruitment and HR operations. Solid understanding of employment laws and HR best practices. Excellent verbal and written communication skills. Strong interpersonal and negotiation skills. Ability to work independently and collaboratively in a dynamic environment. Skills & Experience Profile Communication & Interpersonal: Strong ability to build relationships with candidates, employees, and management; effective negotiation skills. Compliance & Legal: Knowledge of local and national labor laws, ensuring policy adherence. Onboarding: Experience designing and conducting orientation programs and benefits administration. Talent Development: Understanding training needs analysis and facilitation of learning sessions. Team Collaboration: Proven teamwork abilities in cross-functional settings. Problem Solving: Proactive, solution-oriented mindset. Adaptability: Comfortable navigating shifting priorities and evolving business requirements. Additional Information Commitment: EBSL Automat emphasizes a minimum 2-year commitment to foster long-term employee growth and organizational success. Notice Period: 2 months to ensure smooth transition and planning for both the company and employees. Qualification : Bachelors degree in Human Resources, Business Administration, or related field
Founder's Staff - Talent Management
Cynlr - Cybernetics H.i.v.e
Job Title: Founder s Staff Talent Management Location: Bengaluru Role Overview Between an idea and a product lies the organization that brings it to life. This role is pivotal in ensuring the seamless availability and alignment of human resources to drive the company s vision. As a foundational pillar of the organization, you will assist the founders in building and executing the Talent Management machinery, alleviating their burden by driving critical initiatives that foster organizational growth, culture, and productivity. Key Responsibilities 1. Talent Alignment Collaborate with founders to design and refine the alignment content and strategy, ensuring every new hire is not only recruited but deeply aligned with the organization s vision. Enhance and optimize the recruitment journey to double as an alignment experience from job descriptions and interviews to onboarding and induction. Structure and facilitate onboarding, induction, and orientation programs that deepen employee understanding of the organization and their role within it. Create awareness of inter-role dependencies and organizational impact by simulating scenarios reflecting role absence. 2. Thought Culture & Branding Champion CynLr s vision and culture, embedding critical thinking as a core organizational value. Design and execute programs that promote clarity, intellectual rigor, and awareness of CynLr s mission and breakthroughs. Shape and nurture a progressive culture that transcends formal policies, fostering behavior conducive to innovation and efficient outcomes. Reinforce alignment with core organizational fundamentals, minimizing distraction from market hype and transient trends. 3. Messaging and Communication Develop and maintain effective communication strategies ensuring clear reception of founder and organizational messages. Establish processes to reduce misinterpretation and enhance two-way communication. Drive initiatives to improve communication etiquette and promote engagement across diverse employee backgrounds. 4. Talent Strategy, Management & Productivity Maximization Assist founders in designing and implementing talent-related policies including remuneration, appraisal, and conflict resolution frameworks. Lead initiatives to ensure smooth adoption of policy changes and handle negotiations related to pay, perks, and titles. Optimize talent availability through policy enforcement and attendance management to maintain synchronous workforce presence. Track employee engagement, performance, and contribution, supporting appraisal and growth frameworks, including ESOP policies. Identify role gaps, measure role effectiveness, and mitigate market-driven organizational volatility. Conduct thorough exit interviews, ensuring compliance with contractual obligations and asset recovery. Build HR infrastructure by identifying and integrating tools, platforms, and vendor networks essential for efficient talent management. Skills & Experience Proven expertise in talent management, organizational alignment, and culture building within fast-growing startups or tech companies. Strong strategic thinking with a passion for translating vision into actionable talent initiatives. Excellent communication, facilitation, and interpersonal skills. Ability to handle sensitive negotiations and conflict resolution effectively. Demonstrated ability to build scalable processes and frameworks for talent acquisition, onboarding, and retention. Comfortable working closely with founders and leadership teams in high-impact roles. Preferred Qualifications Bachelor s or Master s degree in Human Resources, Organizational Psychology, Business, or a related field. Experience in early-stage startups or dynamic technology companies. Background in designing and implementing ESOP or equity-based remuneration frameworks. Experience with HRIS systems, talent management software, and vendor management. Qualification : Bachelors or Masters degree in Human Resources, Organizational Psychology, Business, or a related field.
Lead - Gtm Strategy
Glance
Job Title: Lead Go-To-Market (GTM) Strategy Location: Bangalore, India Company: Glance An InMobi Group Company About Glance Founded in 2019, Glance is a pioneering consumer technology company operating disruptive digital platforms including Glance, Roposo, and Nostra. Our flagship Glance Lock Screen powers over 400 million smartphones worldwide, delivering personalized content without the need for searching or downloading apps. Roposo revolutionizes live video experiences with immersive creator-led content, while Nostra stands as the largest gaming platform across India and Southeast Asia, offering gamers engaging ways to discover, play, watch, learn, and compete. Headquartered in Singapore, Glance is an unconsolidated subsidiary of InMobi Group. At Glance, we encourage you to dream big, innovate boldly, and take ownership from day one. Work alongside highly skilled and passionate peers on mission-critical projects. Enjoy a culture that rewards autonomy, creativity, and collaboration, supported by wellness programs, tech tools, daily meals, gym access, and a family-friendly workspace welcoming your kids and pets. Role Overview As the Lead GTM Strategy, you will craft and execute monetization strategies for Glance Media offerings, serving as a Brand Solutions Specialist. You ll partner with clients to understand their business goals, challenges, and opportunities, aligning Glance s innovative media products to drive impactful marketing results. Key Responsibilities Collaborate with GTM, creative, and client solutions teams to identify mobile marketing challenges and opportunities for diverse client portfolios. Design tailored, effective solutions leveraging Glance Lock Screen Media offerings including Display, Video, Interactive Units plus Gaming and Content products, aligning with client objectives and addressing business and technical challenges. Conduct training workshops to articulate Glance Media and Content capabilities to brands and agencies. Partner closely with Sales, Marketing, and Client Services teams to ensure successful client engagements, leveraging insights and feedback loops. Develop compelling, research-driven presentations that combine data and creative storytelling. Empower Sales Managers with data-backed programs and product solutions aimed at driving business growth. Proven experience (4+ years) in content marketing, brand marketing, media planning, strategy, or digital advertising within dynamic environments. Creative, energetic self-starter with the ability to work independently and lead initiatives with minimal supervision. Proficiency in brand marketing frameworks and simplifying complex concepts into clear, actionable insights. Strong business acumen with the ability to quickly understand client needs and leverage market research effectively. Excellent communication skills both oral and written including brand storytelling and workshop facilitation. Comfortable managing projects across multiple teams, geographies, and strict timelines in a fast-paced setting. Required Qualifications 4+ years of professional experience in business solutioning, consulting, digital advertising, media planning, or pre-sales. Bachelor s degree required; MBA preferred. Location: Bangalore, India Take the lead in shaping groundbreaking GTM strategies with Glance. Apply now and join a visionary team transforming mobile consumer experiences! Qualification : Bachelors degree required; MBA preferred.
Senior Automation Engineer - T&d - Nia
Burns & Mcdonnell
Job Description: Senior Automation Engineer Description: We seek a highly skilled and experienced Senior Automation Engineer to join our dynamic team. In this role, you will be at the forefront of the design and development of automated systems and processes. As a Senior Automation Engineer, you will collaborate with cross-functional teams to deliver the design packages and ensure the highest quality and performance standards. The position may include complete or partial responsibility for the following assignments: Lead in understanding the scope of the project & carrying out the following activities as per the project requirement: Engineering/project budget estimates and schedules. Lead in the execution of engineering activities: Substation/Industrial automation design, preparation of network architectures, IO/Signal list preparation, schematic drawings, wiring diagrams, panel layouts, fiber-based networks, control building arrangements, interior and exterior raceways, auxiliary AC/DC power systems. Prepare BOMs/BOQs for different equipment specifications. Coordination of design activities with other departments within the organization whenever required. Provide leadership, training and mentoring to the team. Perform quality reviews for all the deliverables. Develop configurations and settings for Network switches, Data concentrators, RTUs, SCADA systems, PLCs, etc. Qualifications: Bachelor of Engineering in Electrical/Electronics/Telecommunications/Instrumentation. 8-12 years of work experience in the Design/Configuration/Testing of Substation automation systems or PLC-based projects. Expert knowledge of standard engineering techniques and procedures. Strong knowledge of different communication protocols like Modbus, DNP3, IEC-61850, etc. along with IEEE Standards. Knowledge & experience of working on Industrial Automation Projects is a plus. Knowledge and experience with software tools such as SEL AcSELerator RTAC, Quickset, SEL Architect & Diagram Builder is an added advantage. Excellent written and verbal communication skills. Experience with HMIs such as Aveva or Zenon System Platform is a plus. Experience with US utility clients is a plus. Experience with leading the team and delegating work tasks to team members. Strong attention to detail, facilitation, team building, collaboration, organization and problem-solving skills. Qualification : Bachelor of Engineering in Electrical/Electronics/Telecommunications/Instrumentation.
Silicon Chip Lead
Google Careers
Minimum qualifications: Bachelor s degree in Electrical Engineering, Computer Science, or equivalent practical experience. 20 years of experience with chip design flow, chip architecture, design methodologies, physical design, and verification processes. Experience in leading chip development projects. Experience in working with external ASIC vendors. Preferred qualifications: Master's degree or PhD in Engineering, or a related field. Experience with ASIC design methodologies for front quality checks (e.g., Lint, CDC/RDC, Synthesis, design for testing, ATPG/Memory BIST, UPF, and Low Power Optimization/Estimation). Knowledge of data centers and cloud markets, technological and business trends, requirements, and ecosystem partners. Ability to motivate and focus a large collaboration to reach challenging goals. Excellent communication and facilitation skills. About the job In this role, you ll work to shape the future of AI/ML hardware acceleration. You will have an opportunity to drive cutting-edge TPU (Tensor Processing Unit) technology that powers Google's most demanding AI/ML applications. You ll be part of a diverse team that pushes boundaries, developing custom silicon solutions that power the future of Google's TPU. You'll contribute to the innovation behind products loved by millions worldwide, and leverage your design and verification expertise to verify complex digital designs, with a specific focus on TPU architecture and its integration within AI/ML-driven systems. As a Chip Leader, you will be responsible for overseeing the design and development of AI accelerators for our data center. You will be responsible for leading the chip design, from architecture requirements up to tape-out. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. Responsibilities Own the chip development and execution. Accountable for Quality, Schedule and Performance, Power, Area (PPA), being the primary point of contact for day-to-day execution of chip development, planning and tracking. Coordinate the work of different disciplines, such as design, verification, and test, to ensure the chip meets all specifications and requirements. Collaborate with the leadership team of each chip project: Technical Program Manager, Design Verification lead, Physical Design lead, DFT lead, and architecture team, to make execution decisions and drive the development process. Resolve technical issues that arise during the chip development process. Ensure chip quality by implementing best practices and implementing quality control measures. Be responsible for project development with the highest quality, manage issues as they arise through design and implementation. Work with Software and Platform teams for hardware-software co-development. Qualification : Bachelors degree in Electrical Engineering, Computer Science, or equivalent practical experience.
It Business System Analyst - Blue Yonder Order Promising
Intel Technology India Pvt Ltd
Job Description We seek an IT Business System Analyst to join the Intel Products-Order Promising Team. The primary focus of this role is to design information systems that meet users' needs while aligning with the overall architecture of the organization's information systems. The key requirement for this position is a strong understanding of Allocation Planning, Order Promising, and interaction with the Execution System, including the Planning Data System.Responsibilities include, but will not be limited to: Identifying detailed planning solutions to address business requirements/gaps through new ideas. Identifying needs by interacting with the business community by keeping current on industry trends and best practices. Leveraging industry-standard processes and system capabilities across different business units where applicable and providing differentiating capabilities where needed. Participate and contribute to complex, long-term initiatives from initiation to completion. Developing use cases, customer scenarios, and/or demos, planning and coordinating testing of the newly developed or enhanced applications and providing support. Providing guidance and facilitation for implementing Order Promising process improvements and transformations. Guiding and facilitating the implementation of process improvements and transformations. Developing partnerships with businesses and other IT stakeholders to increase the effectiveness of our planning systems. Estimating schedules and timelines for major projects to ensure their on-time completion Identify opportunities to automate business processes using technology and consult users regarding automated systems. Assist with troubleshooting and resolving product defects as needed. The ideal candidate should also exhibit the following behavioral traits: Motivated and committed to teamwork Highly collaborative and detailed oriented Troubleshoots issues to find the root cause and recommend solutions Strong desire to learn and internalize the business Excellent problem-solving, analysis, and communication skills with a passion for Software Development/Engineering Qualifications Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are a plus factor in identifying top candidates.Minimum Qualifications: The candidate must have a Bachelor's Degree in Computer Engineering, Supply Chain Management, or Computer Science and 7+ years of experience -OR- a Master's Degree in Computer Engineering, Supply Chain Management, or Computer Science and 5+ years of experience -OR- a PhD in Computer Engineering, Supply Chain Management or Computer Science and 4+ years of experience in: Experience in implementing Order Promising, Supply chain Planning, and/or Factory Planning Solutions using i2/JDA/Blue Yonder (BY) End-to-end implementation experience in Supply Chain Planning and ERP solutions Preferred Qualifications: Experience in SAP S/4 Experience in using Blue Yonder S/4 HANA Order Promising Adapter Experience in the semiconductor/manufacturing industry is preferable. Experience in Agile/Dev Ops principles Inside this Business Group Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services. Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Qualification : The candidate must have a Bachelor's Degree in Computer Engineering, Supply Chain Management, or Computer Science and 7+ years of experience -OR- a Master's Degree in Computer Engineering, Supply Chain Management, or Computer Science and 5+ years of experience -OR- a PhD in Computer Engineering, Supply Chain Management or Computer Science
Director Technology Governance Risk And Compliance
Glaxosmithkline Plc
Site Name: Bengaluru Luxor North Tower Posted Date: Dec 16 2024 GSK is a global biopharma company with a special purpose to unite science, technology and talent to get ahead of disease together so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world over 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves feeling welcome, valued and included. Where they can keep growing and look after their wellbeing.So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Key Responsibilities As a Director , R&D Tech Governance Risk and Compliance , you will be responsible for providing management and day to day support to the Senior Director for Governance, Risk & Compliance activities across the assigned business unit ensuring that Tech risks & controls from project inception to support within their business unit are identified, prioritized, effectively managed, and monitored.This role should work within the business unit to ensure Tech follows the required internal and external compliance standards and delivers a reduction in the overall risk profile for our customers. The primary responsibility of this position will be supporting R&D Tech. Additionally, this role will serve as the Bangalore site lead and play an active role in managing site-specific activities and HR related processes for GRC staff based in Bangalore GCC office. This role will provide YOU the opportunity to lead key activities to progress YOUR career. The role encompasses the following responsibilities: Risk and Compliance Consultancy on strategic programs Facilitate and approve Risk & Compliance Assessments Management and monitoring of CAPAs, Risks, Exceptions, ABAC, and Findings Contribute to the facilitation of functional Risk Management and Compliance Boards (RMCB) Partner with Business Quality Assurance teams for GxP compliance Support Internal / External audits including Audit Readiness activities Provide GRC support and oversight during application development and maintenance Software Change Management Oversight for GxP regulated applications Authorize systems releases Lead and motivate team of GRC manager and specialists Risk Management Contribute to identification and initiation of Risk mitigation projects to address significant risks impacting a Business unit, using Risk and Compliance assessments Facilitate risk identification and risk discussions within the business unit, both operational risk, product/project and strategic risk Assist Tech Business Unit management to make risk informed decisions through a comprehensive Risk Dashboard Raise and approve (where necessary) Policy Exceptions and significant Risks through the GSK integrated risk management tool (i.e., Archer). Input into, review and enforce compliance within Tech Policies and Standards as required within Business Unit Ensure emerging risks are identified and escalated appropriately and in a timely manner Support Product owners in the management of their project risks, ensuring risk identification process is embedded and operational Ensure awareness of security incident response process and report suspected security breach Partner with other GRC and Security staff to deliver a continuous training and education program to ensure ongoing awareness on new and updated Policies and Standards within their Business Unit. Governance & Compliance: Contribute to maintenance of the Business Unit delivery and operational frameworks (Activities, deliverables, roles and responsibilities) and ensure alignment to DTMS Monitor deliverable quality, ensure quality standards are being met for products/ projects, programs or operations within their remit, following a risk based approach, according to DTMS, risk and compliance assessments, and local SOPs. Contribute to providing Project Quality assurance oversight depending on the specific project risk profile, including specific assurance reviews as requested by stakeholders Ensure Business Unit activities align with Regulatory requirements and liaise with Business Quality Groups to contribute to the overall GxP validation status of the business facing application systems or services Contribute to ensuring Business Unit is keeping up with regulatory and legal requirements through a pro-active knowledge management program Quality assurance over the system change control within the Business Unit Supporting Product teams to maximize their velocity by right sizing their governance approach Audit Support Contribute to ensuring Business Unit is ready to host external inspections from regulatory bodies (i.e., FDA, EMEA, tax authorities) as well as external and internal auditors. Support management of overall Business Unit inspection readiness activities and CAPAs in liaison with the business Report status on CAPA s to Business Unit RMCB Information Policy Formation Work with the GRC GxP lead/Controls owners and DTMS team to review and approve the policy, standards, procedures, guidance and training for compliance with relevant legislation and GSK Requirements. Support reviews of the information systems for compliance with legislation and specifies any required changes within their Business Unit Support the GRC Director to implement policies, standards and procedures with aligned Tech Business GRC Consulting Support various GRC planned or remediation activities consulting with BU Tech staff to deliver Support implementation of relevant Management monitoring prog...
Client Services Associate I
Icon Plc.
About ICON ICON plc is a leading healthcare intelligence and clinical research organization, recognized for its dedication to advancing and improving patients lives through innovative research. At ICON, we value diverse teams, fostering a culture of inclusivity and collaboration. We are committed to excellence and looking for individuals who share our mission to shape the future of clinical development. As a Client Service Associate I, you will play a key role in ensuring the success of client projects and driving exceptional customer service within our dynamic and diverse team. What You Will Be Doing Client Liaison: Act as the primary point of contact for clients, addressing inquiries, concerns, and issues promptly and professionally. Coordination & Facilitation: Coordinate and facilitate client meetings, including scheduling, preparing agendas, and documenting key discussion points. Service Strategy: Assist in developing and implementing client service strategies to enhance customer satisfaction and retention. Internal Collaboration: Work closely with internal teams to ensure client needs are met, and projects are executed effectively and efficiently. Administrative Support: Provide administrative assistance, such as maintaining client records, preparing reports, and managing correspondence. Your Profile Education: Bachelor s degree in Business Administration, Communication, or a related field (preferred). Experience: Previous experience in customer service, client relations, or a similar role is advantageous. Skills: Strong interpersonal and communication skills, with the ability to build and maintain positive relationships with both clients and colleagues. Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. Proficiency in Microsoft Office Suite (Word, Excel, Outlook), and other relevant software applications. What ICON Can Offer You At ICON, we believe our people are the driving force behind our success. That s why we prioritize building a culture that rewards high performance and nurtures talent. In addition to a competitive salary, we offer: Annual Leave Entitlements: Generous vacation and leave policies. Health Benefits: A wide range of health insurance options to suit you and your family s needs. Retirement Planning: Competitive retirement plans to help you plan for the future. Employee Assistance Programme: LifeWorks provides 24/7 access to a network of over 80,000 professionals to support your well-being. Life Assurance: Comprehensive coverage for you and your family. Flexible Benefits: Country-specific options, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, and health assessments. Qualification : Bachelor's degree in Business Administration, Communication, or a related field preferred.
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