Fact Checking Jobs in Pune
69 Jobs Found
Senior Rebar Checker
Neilsoft Limited
Job Title: Senior Rebar Checker Designation: Sr. Engineer Location: Pune Experience: 5 10 Years Mode: On-site Qualification: Diploma / B.E. / B.Tech in Civil Engineering Role Overview: We are looking for an experienced Senior Rebar Checker to join our on-site team in Pune. The ideal candidate will have a strong background in civil/structural engineering with expertise in rebar detailing and checking, particularly in cast-in-place reinforced concrete structures for US/Canada projects. Key Responsibilities: Review and verify rebar shop drawings and Bar Bending Schedules (BBS) for accuracy and compliance with project specifications and codes. Check RC drawings for completeness, clarity, and constructability. Ensure all reinforcement detailing aligns with structural requirements and cast-in-place reinforcement standards. Coordinate with the detailing team and provide feedback to ensure corrections are implemented effectively. Assist in resolving technical queries related to rebar design and detailing. Work closely with engineers and project stakeholders to ensure project timelines and quality standards are met. Required Skills & Experience: Strong technical understanding of reinforced concrete structures. In-depth knowledge of cast-in-place reinforcement detailing practices. Hands-on experience working on US/Canada-based rebar projects. Proficiency in RebarCAD and working knowledge of AutoCAD. Proven experience in checking RC drawings and Bar Bending Schedules (BBS) for medium to large-scale projects. Qualification : Diploma / B.E. / B.Tech in Civil Engineering
Generative Ai Engineer
Indus Net Technologies
Generative AI Engineer Location: Pune (Work from Office) Experience: Minimum 2 Years Notice Period: Immediate to 15 Days Preferred Job Overview: We are seeking a highly skilled and innovative Generative AI Engineer to join our dynamic team in Pune. This role requires hands-on expertise in developing, fine-tuning, and deploying advanced AI/ML models, particularly in the domain of Generative AI. If you're passionate about pushing the boundaries of AI technologies and building production-ready solutions, we d love to hear from you. Key Responsibilities: Design, develop, and deploy Generative AI models and real-world AI-driven applications. Work extensively on prompt engineering, model fine-tuning, and optimization for performance and scalability. Collaborate with cross-functional teams including product managers, researchers, and engineers to integrate AI capabilities into business solutions. Stay current with the latest research and advancements in Generative AI, including transformer models, diffusion models, and LLMs. Build tools, scripts, and frameworks to streamline AI workflows including training, evaluation, and deployment. Optimize inference pipelines and manage cloud-based AI services and APIs. Required Skills & Qualifications: 2+ years of experience in AI/ML with at least 1 year of hands-on work in Generative AI. Strong foundation in NLP, deep learning, and transformer architectures (e.g., GPT, BERT, LLaMA). Proficiency in Python and ML frameworks such as PyTorch or TensorFlow. Experience integrating with LLM APIs, vector databases, or cloud-hosted AI models (e.g., OpenAI, Hugging Face, Google Vertex AI). Solid understanding of machine learning pipelines, MLOps, and versioning tools. Excellent analytical, problem-solving, and communication skills. Preferred Qualifications: Experience with LangChain, Retrieval-Augmented Generation (RAG), or vector databases like Pinecone, Weaviate, or FAISS. Prior contributions to open-source AI projects, GitHub portfolios, or published research papers. Familiarity with Stable Diffusion, image generation models, or multi-modal AI. Work with cutting-edge AI technologies and enterprise-scale use cases. Opportunity to drive innovation in one of the fastest-growing AI domains. Collaborative and inclusive workplace focused on learning and growth. If you re ready to bring Generative AI to life in real-world applications, apply now and be part of our AI innovation journey.
Content Writer
Unbound Marketing Pvt Ltd
Job Title: Content Writer Location: Pune (Work From Office) Employment Type: Full-Time Experience: 2 to 3 years About the Role: We are seeking a talented Content Writer for our Tech Publishing platform who can create fresh, engaging, and SEO-optimized content. You will be responsible for writing blogs, guides, news articles, and marketing copies focused on tech niches such as AI, IoT, Big Data, FinTech, and more. A passion for technology and the ability to communicate complex concepts in an accessible and enjoyable way is essential. The ideal candidate writes in US English and understands how to balance detailed technical explanations with a compelling narrative. Experience in journalistic writing or working in a publishing media company is a plus. Strong SEO knowledge and content marketing skills are also important. Additionally, you must be a fast learner and skilled researcher to handle diverse tech topics effectively. Roles and Responsibilities: Conduct thorough research on industry-related topics through online sources, interviews, and studies. Write clear, concise, and engaging marketing copies, blogs, and news articles. Proofread and edit content before publication to ensure high quality. Identify and research newsworthy topics relevant to the audience. Submit content to editors for review and approval. Collaborate with marketing and design teams to complement articles with visual elements. Optimize content using SEO best practices, including keyword integration and internal/external linking. Identify content gaps based on customer needs and recommend new topics. Maintain consistency in style, tone, fonts, and images across content. Update website content regularly as required. Requirements and Skills: Proven experience as a Marketing Content Writer with a portfolio of published articles. Strong research skills using multiple sources. Familiarity with SEO guidelines and content marketing best practices. Excellent English writing and editing skills with attention to detail. Ability to work within deadlines and manage time efficiently. Educational background in Mass Media, Journalism, Marketing, or Advertising preferred. Qualification : Educational background in Mass Media, Journalism, Marketing, or Advertising preferred.
Computer Vision Engineer
Verificient Technologie
Job Overview: We are seeking a Computer Vision Engineer with 3+ years of experience to join our driven startup team. The ideal candidate will be responsible for researching, developing, and maintaining scalable computer vision (CV) and machine learning (ML) technologies that analyze video feeds from users participating in online sessions and detect related anomalies. If you're passionate about CV and ML technologies, and thrive in an innovative and fast-paced environment, we'd love to have you on our team. Required Skills: Education & Experience: BS/MS in Computer Science, or 3+ years of industry and/or research experience in a relevant field. Specializations: Expertise in Artificial Intelligence, Computer Vision, Machine Learning, Image Processing, and/or Computer Graphics. Programming Skills: Proficiency in developing in C/C++ and Python, with significant experience working in a Linux environment. Libraries & Tools: Hands-on experience with OpenCV, Numpy, SciPy, Sklearn, and similar libraries. Communication: Ability to clearly and concisely communicate complex technical information to both technical and non-technical teams. Version Control: Familiarity with GIT for version control. Highly Desirable: Expertise: Specialized knowledge in image classification, segmentation, and autonomous feature learning. Mathematical Foundation: Strong understanding of linear algebra, optimization, probability, and statistics. Software Architecture: Experience with software architecture and/or API design, with strong integration skills. Parallel Programming: Background in parallel programming to optimize computational processes. Vision Applications: Experience with vision applications and technologies used in the computer vision field. Position Details: This is a full-time, paid position, with a competitive salary and benefits package, commensurate with experience. If you're eager to contribute to innovative CV/ML solutions in a collaborative and fast-growing startup environment, we encourage you to apply. Qualification : BS/MS in Computer Science, or 3+ years of industry and/or research experience in a relevant field.
Product Support Specialist
Verificient Technologie
Job Overview: We are looking for a Product Support Specialist to join our team. In this role, you will be responsible for interacting with users, answering queries, resolving issues, and providing comprehensive support for our products. You will troubleshoot system and network problems, ensuring a seamless experience for end users. If you are passionate about delivering exceptional customer service and have experience in product support, this is the perfect opportunity for you. Key Responsibilities: User Interaction: Respond to user queries, troubleshoot issues, and resolve problems via various communication channels (chat, telephone, email). Maintain Information: Keep product documentation, fact sheets, and relevant application information up to date. Support Product Roll-Outs: Assist in the roll-out of new product features, ensuring customers are well-supported during the process. Incident Management: Log incidents and service requests reported by users, ensuring proper documentation and prioritization. Product Troubleshooting: Diagnose and resolve software issues related to systems and networks, ensuring a smooth experience for users. Escalation Handling: Escalate unresolved issues to higher-level support while providing timely updates to users. Ticket Management: Prioritize, document, and track helpdesk tickets, responding promptly to meet service level agreements (SLAs). Market Research and Documentation: Perform market research and analysis to gather data and insights, supporting product development and documentation. Requirements: Education: A graduate in any stream; B.E, B Tech, BCA, MCA preferred. Communication Skills: Strong verbal and written communication skills in English, with the ability to handle complex or difficult situations with professionalism. Typing Skills: Swift typing speed, with grammatically accurate communication in written forms. Curiosity and Learning: A keen willingness to learn new technologies and continuously improve. Shift Work: Ability to work in 24/7 shifts, with rotational shifts occurring every 3-4 months. Experience: At least 6 months of experience in supporting clients or customers from US/UK/AUS. Technical Skills: Familiarity with Windows OS troubleshooting is essential. Knowledge of MAC OS X is an added advantage. Attention to Detail: Strong organizational and time-management skills to manage multiple tasks effectively. Stress Management: Ability to handle high-pressure situations with confidence and professionalism. Customer Handling: Experience in global customer handling and providing technical support via call center or remote channels is preferred. What You'll Learn: Engage with diverse populations and work in cross-cultural or multicultural settings. Gain expertise in the latest product technologies and operational best practices. Improve both technical and customer service skills while solving real-world issues. Gain exposure to customer interactions across various global regions. Collaborate with experienced product managers and software entrepreneurs. Shift Timing: Night Shift: 9:30 PM 5:30 AM IST Morning Shift: 5:30 AM 1:30 PM IST Afternoon Shift: 1:30 PM 9:30 PM IST Additional Information: Transport will be provided for employees located 8-12 Kms from the office. You may be required to perform manual QA tasks as part of the role. If you are driven to deliver excellent product support and have the technical expertise to resolve issues swiftly, we encourage you to apply! Qualification : A graduate in any stream; B.E, B Tech, BCA, MCA preferred.
Java Support Engineer/software Engineer
Hsbc
About HSBC HSBC is one of the largest banking and financial services organizations in the world, operating in 64 countries and territories. Our mission is to enable businesses to thrive, economies to prosper, and help people fulfill their hopes and ambitions. Whether you're aiming for the top of your career or exploring new directions, HSBC offers the support, opportunities, and rewards to help you realize your potential. Role: Software Engineer HSBC is seeking a Software Engineer to join our team. This role focuses on providing critical support to our production services and ensuring smooth transitions from development to production. You will assist in the daily production monitoring of Internet Banking services, collaborate across multiple teams, and help drive automation and performance improvements. If you re passionate about working in an agile and customer-first environment, this is a great opportunity to further your career. Key Responsibilities: 24x7 Support: Provide on-call support for production services, ensuring timely resolution of any issues. Service Transition: Coordinate implementation activities for a smooth transition from development to production. Production Monitoring: Handle daily production Internet Banking level 1 case checking, investigation, and provide solutions or workarounds. Collaboration: Work closely with server, infrastructure, and business teams to address technical and operational challenges. SRE & DevOps: Understand and assist in Site Reliability Engineering (SRE) and DevOps production support activities. Requirements: Technical Expertise: Strong understanding of web-based application support in a multi-tier architecture, especially within the banking domain. Familiarity with Mobile SRE support activities. Expertise in troubleshooting Java/J2EE/Microservices applications deployed on industry-standard front-end application servers such as IBM WAS, IBM WPS, JBoss, and Tomcat. Experience with UNIX systems and hands-on troubleshooting. Python-based automation experience is a plus. Proficiency in using application performance monitoring tools like AppDynamics, Splunk, BMC Patrol, HP BSM, Dynatrace, etc. Tech Stack: Knowledge of Java / J2EE, AngularJS, node.js, React, Spring, DOJO, HTML, JavaScript. Familiarity with ticketing tools such as BMC Remedy, GSD, or ServiceNow. Cloud & Systems Knowledge: Familiarity with cloud management, Oracle databases, LDAP, MQ, TCP/IP networks, web servers, and data center management. Understanding of Microservices, REST APIs, and integration with platforms like Mule Gateway, AnyPoint, and PCF. Experience in application migration and a clear understanding of the process. Preferred Qualifications: Experience with business-critical server application support. Background working in cloud environments. Understanding of application migration processes and related activities. At HSBC, you ll join a global team working at the forefront of technology and banking services. We offer opportunities for growth, support for work-life balance, and the ability to make a meaningful impact on the global economy. If you re ready to take on a dynamic, customer-facing role and thrive in a fast-paced, collaborative environment, we want to hear from you! Qualification : Candidates with good understanding of Cloud, Oracle database, LDAP, MQ, TCP/IP Networks, Webservers, Data Centre will be preferred.
Junior Technical Writer
Lenze Mechatronics
Junior Technical Writer Location: Pune Experience Required: 1 2 years Qualifications: B.E./B.Tech in Electrical, Instrumentation, Electronics, Mechatronics, or MSc Electronics Technical Skills & Core Competencies Mandatory Engineering Knowledge: Automation Industry: Proven experience with OEMs or System Integrators. PLC Programming: Functional knowledge of Ladder Logic or Structured Text. Industrial Lifecycle: Experience in Design, Commissioning, FAT, and SAT processes. Hardware & Networking: Familiarity with PLC backplane/remote I/Os and Fieldbus technologies (e.g., EtherCAT, PROFINET, Ethernet/IP, CAN). Writing & Software Skills: Communication: Excellent written and verbal English for technical documentation. Tools: Proficiency in Microsoft Office; experience with HTML/XML formats is highly preferred. Preferred Tech: Knowledge of VFDs, Servos, or programming in Python, C, or C++. Primary Roles & Responsibilities SME Collaboration: Work closely with Subject Matter Experts to translate complex technical requirements into clear documentation. Document Design: Create, proofread, and update technical manuals in HTML/XML. Continuous Learning: Actively develop skills in Python programming and system testing. Behavioral Traits Learning Mindset: Eagerness to learn new technologies and Agile methodologies. Team Dynamics: Strong collaboration skills and a proactive, self-motivated approach. Adaptability: Ability to pivot quickly as project priorities change. Qualification : B.E./B.Tech in Electrical, Instrumentation, Electronics, Mechatronics, or MSc Electronics
Quality Specialist
National Oilwell Varco
Quality Specialist Location: Pune Job Type: Full-Time Job Summary The **Product Quality Specialist** plays a critical role in **assessing the quality of inbound and outbound documentation** to ensure compliance with internal quality control standards. This role requires knowledge of operational procedures, the ability to **identify process improvement opportunities**, and expertise in quality systems. The specialist will support both internal and external documentation needs, perform detailed analysis of non-conformances, and coordinate testing activities to maintain **high-quality standards across products.** Primary Responsibilities Documentation Review **Review source documents, including material test records**, to ensure quality, completeness, and compliance with engineering specifications. Record Monitoring & Issue Resolution Monitor, track, and follow up on outstanding record issues, ensuring **timely resolution of discrepancies.** Documentation Changes Respond to and coordinate any requested documentation changes, ensuring accurate recordkeeping. Archiving & Record Support Assist with archiving and scanning, and **provide electronic copies of archived records** as requested for internal and external stakeholders. Quality System Maintenance Help **maintain the quality system requirements** and ensure compliance with the company s standards and practices. Non-Conformance Management **Raise Non-Conformance Reports (NCRs)** for assemblies that do not comply with BOM, GAD, and testing requirements. Collaborate with cross-functional teams to perform **root cause analysis** and provide technical support for corrective actions. Testing & Witness Activities **Perform witness activities for testing** against product standards and NOV test procedures. Coordinate with **Third-Party Inspectors (TPI)** and customer representatives as needed. Test Procedure Development **Review, write, and prepare FAT (Factory Acceptance Test) procedures and test report formats** for new products. Support Quality Practices Assist in developing new work practices and procedures related to quality and continuous improvement. Supplier & Client Assessments Ensure that quality assurance assessments at suppliers and client sites are performed in compliance with company requirements. Training & SOPs Maintain up-to-date training on **Quality Standard Operating Procedures (SOPs)** in relation to the quality system. Facility/Group-Specific Responsibilities 3rd Party Coordination **Schedule and coordinate 3rd party-related tasks**, ensuring alignment with quality and manufacturing teams. Technical & Administrative Support Provide **technical and administrative support** to the quality function, assisting with documentation review, training, and error resolution. Work Order Documentation **Review Work Order specific reports**, including MTR, HT, Dimensional Inspection, and NDT reports, and others. Audit Support Assist in **API Audit document review and preparation**, ensuring all necessary documentation is in place. Product Standards Expertise **Ensure thorough understanding of product standards** (e.g., API 6A, 16A, 16C), particularly regarding quality, calibration, material, testing, and marking requirements. Multiple Task Management **Demonstrated ability to manage multiple tasks** and meet deadlines without compromising on quality. Education & Experience Qualifications Education Diploma or Degree in Instrumentation, Electrical, Mechanical Engineering, or similar field preferred. Experience For Diploma Holders: **Minimum 6-8 years of experience in quality documentation review and testing** in a manufacturing environment. For Degree Holders: **Minimum 3-4 years of relevant experience.** Skills & Knowledge **Familiarity with MTR and quality documentation review.** Knowledge of hydraulic and electrical schematics. **Proficiency in Microsoft Office** (Word, Excel) and experience with Access and Oracle ERP systems is a plus. **Knowledge of API, ISO, and ASTM standards is preferred.** Job Requirements Documentation Management **Strong ability to manage and review complex documentation** and maintain accurate records. Quality Control & Testing Experience in witnessing tests and **reviewing product quality reports.** Cross-Functional Collaboration **Ability to work closely with cross-functional teams** to resolve quality issues and implement improvements. Behavioral Competencies Must maintain **good behavior and professional conduct** while interacting with colleagues and clients. **Strong written and verbal communication skills** for interacting with various departments, customers, and auditors. Technical Competencies **Strong proficiency in using MS Office** and familiarity with ERP systems (Oracle, Access). **Basic understanding of welding, ASTM standards, and product testing procedures.** Qualification : Diploma or Degree in Instrumentation, Electrical, Mechanical Engineering, or similar field preferred
Database Administrator
Anchanto
Job Title: Database Administrator Location: Pune About Anchanto At Anchanto, we are enabling simpler, faster, and scalable eCommerce operations through our innovative and intelligent SaaS platforms. Our mission is to transform the way businesses conduct eCommerce, making backend operations more efficient for companies of all sizes. With a headquarters in Singapore, a global product engineering center in Pune, India, and a strong local presence in the countries we serve, Anchanto continues to grow rapidly, serving over 300 customers worldwide. As part of our expanding engineering team, we are seeking an experienced Database Administrator (DBA) to help us manage, optimize, and scale our database infrastructure. If you re passionate about database solutions and eager to work with cutting-edge technology in a fast-growing product company, we want to hear from you! Role Overview As a Database Administrator, you will be responsible for developing, managing, and optimizing database solutions to support our growing eCommerce platforms. Your expertise will ensure the high performance, availability, and security of our databases, including MySQL, Postgres, and potentially NoSQL databases. You will work closely with development teams to understand their needs and provide optimal database solutions, from design to performance tuning and high-availability configurations. Key Responsibilities Develop and design database solutions: Define the database physical structure and functional capabilities, ensuring they align with system requirements and security protocols. Database performance management: Configure and manage AWS RDS services, monitor database health, troubleshoot issues, and take corrective action as needed. Troubleshoot and resolve database issues: Act quickly to resolve database outages, errors, or performance issues, including providing after-hours and weekend support when necessary. Proactively monitor DB performance: Set up and configure monitoring tools to help detect potential risks and performance bottlenecks before they impact operations. Optimize database performance: Recommend and implement strategies for hardware upgrades, query optimization, indexing improvements, and server configuration adjustments to boost performance. Collaborate with development teams: Work closely with engineers to understand their database needs and design the most efficient and scalable database solutions. Ensure high availability and disaster recovery: Configure databases for high availability, clustering, and cloud deployment to maintain uptime and data redundancy. Administer database best practices: Own the database backup, restore, and retrieval processes, ensuring that all procedures adhere to best practices and compliance standards. Learning and adopting new technologies: Stay up to date with database technologies, including MySQL, Postgres, and NoSQL databases, and apply knowledge to improve solutions across the platform. What You ll Bring At least 5 years of hands-on experience as a DBA, with strong expertise in database administration, including backup management, performance monitoring, and tuning. Experience with MySQL and/or Postgres: Strong command over these relational databases, including managing stored procedures, triggers, indexes, and optimizing SQL queries for performance. AWS RDS experience: Proficiency in configuring and managing AWS RDS services, with an understanding of cloud-based database management. Strong knowledge of database design: Excellent understanding of data modeling and database schema design, with hands-on expertise in optimizing DB architecture for scalability and performance. Proven expertise in database tuning and performance optimization: Demonstrated ability to troubleshoot and optimize database performance for high-volume transactional systems. Experience with NoSQL databases: Exposure to NoSQL technologies such as MongoDB or Cassandra is a plus, as you may be involved in integrating such systems in the future. Bonus: Experience with Data Warehouse or BI (Business Intelligence) systems is a plus. Bonus: Prior experience in building high-performance e-commerce software is highly desirable. Strong communication and collaboration skills: Ability to work cross-functionally with development, DevOps, and other teams to ensure database solutions meet the needs of the business. Innovative & Fast-Growing Company: Join a dynamic, fast-growing SaaS company that is revolutionizing eCommerce operations for businesses worldwide. Cutting-Edge Technology: Work with modern database technologies, cloud platforms, and AI-powered solutions in an agile and collaborative environment. Career Growth: At Anchanto, we prioritize learning and development, offering a strong career path for those passionate about technology and growth. Work-Life Balance: We believe in a healthy work-life balance and offer flexible working hours and a supportive environment. Global Impact: Your work will impact hundreds of businesses globally, enhancing the performance and efficiency of their eCommerce platforms. If you're an experienced DBA looking for an exciting new challenge with a fast-growing product company, Anchanto could be the perfect place for you. Apply now to join our team and contribute to the next generation of eCommerce technology!
Automation Engineer Ii
Rapid7
Automation Engineer II Location: Pune About Rapid7 At Rapid7, we are creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of industry-leading solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from applications and cloud environments to traditional infrastructure and the dark web. Trusted by over 10,000 customers worldwide, we are committed to fostering open-source communities and driving innovation through cutting-edge research. At Rapid7, we believe in optimizing our products by leveraging the latest insights into attacker methods, arming the global security community with the tools to stay ahead of threats. Position Summary We are looking for a talented Automation Engineer to join our Enterprise Applications team. This role focuses on developing and maintaining integrations and automation solutions using Workato. As an Automation Engineer, you will work closely with Business Systems Analysts to understand requirements, collaborate with cross-functional teams, and partner with Quality Assurance Engineers to ensure that integrations and automation workflows meet business needs. You will also handle unit testing, ensure thorough documentation, and use tools like Jira and Confluence for task management and collaboration. Key Responsibilities Integration Development: Design, develop, and maintain integrations between key enterprise systems (Salesforce, NetSuite, Data Warehouses, Workato, etc.) to ensure seamless data flow and process automation across platforms. Automation Solutions: Build and implement automated workflows using Workato to streamline internal business processes, reduce manual tasks, and enhance system efficiencies across various departments. Cross-functional Collaboration: Collaborate with engineers, business teams, and QA Engineers to ensure that integration solutions align with both technical requirements and business objectives. Requirement Gathering: Partner with Business Systems Analysts to gather requirements, understand business needs, and identify opportunities for process automation and integration improvements. Unit Testing & Debugging: Perform unit testing for integrations and automation workflows, debug issues as needed, and ensure the code meets quality standards before deployment. Task Management (Jira): Use Jira to manage tasks, track user stories, and address bugs related to integrations and automation workflows. Participate in sprint planning, stand-ups, reviews, and retrospectives to ensure smooth project execution and delivery. Documentation: Create and maintain detailed documentation for all integrations, workflows, and automation processes, ensuring that all technical configurations, code, and test results are clearly documented for future reference. Support & Troubleshooting: Provide ongoing support for deployed integrations, troubleshoot issues as they arise, and implement timely fixes to maintain operational continuity. Process Improvement: Contribute to continuous improvement initiatives by identifying opportunities to enhance automation workflows, increase efficiency, and reduce errors in integration processes. Key Requirements Experience 2+ years of experience in integration and automation development with a strong focus on Workato. Proven experience building and maintaining integrations between enterprise systems like Salesforce, NetSuite, or similar platforms. Demonstrated experience working with cross-functional teams, including collaboration with Business Systems Analysts and QA Engineers. Technical Skills Expertise in using Workato for integration and automation solutions. Solid understanding of API integrations, RESTful services, and data formats such as JSON and XML. Proficiency in unit testing, debugging, and troubleshooting integration workflows. Experience using version control systems such as Git. Familiarity with other integration tools and platforms is a plus. Jira Experience Comfortable using Jira for task tracking, managing sprints, and collaborating with cross-functional teams. Communication & Problem-Solving Strong ability to communicate technical concepts to non-technical stakeholders clearly and effectively. Strong analytical and troubleshooting skills to resolve integration and automation challenges efficiently. Ability to create clear, concise, and well-organized technical documentation. Education & Nice to Have A degree in Computer Science, Information Technology, or a related field is preferred. Familiarity with Agile development methodologies and tools like Jira. Experience with cloud platforms such as AWS or GCP and their integration capabilities. Security and Compliance At Rapid7, we prioritize the security of our customers and employees. All team members are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations. Qualification : A degree in Computer Science, Information Technology or a related field is preferred
Junior Technical Writer Cum System Tester
Lenze Mechatronics
Junior Technical Writer cum System Tester Designation: Junior Technical Writer Location: Pune Experience: 1 2 years Qualifications: B.E./B.Tech in Electrical, Instrumentation, Electronics, Mechatronics, or MSc in Electronics Skills & Technologies Required: Exceptional written and verbal English communication skills Proficiency in Microsoft Office tools Experience in the Machine Automation Industry (OEMs, System Integrators, etc.) Understanding of PLC Programming (Ladder/Structured Text) Experience with Design, Commissioning, Factory Acceptance Testing (FAT), and Site Acceptance Testing (SAT) Configuring PLC Backplane I/O and Remote I/Os on Fieldbus Hands-on experience with at least one Fieldbus technology (Ethernet/IP, PROFINET, EtherCAT, Ethernet PowerLINK, CAN, PROFIBUS, ControlNET, DeviceNET) Preferred: Experience with Variable Frequency Drives (VFDs) and Servos Programming skills in Python, C, C++, or other high-level programming languages Behavioral Competencies Collaborative and effective team player Eager to learn new technologies, including Python programming and system testing Agile, adaptable, and willing to take on new challenges Self-motivated with a proactive, can-do attitude Role & Responsibilities Collaborate with subject matter experts to gather technical information and proofread/design technical documents Create and update technical documentation in HTML/XML formats Develop and expand skills in Python programming and system testing Assist in creating clear, concise user manuals, product guides, and other technical documents Learn and apply new tools and techniques related to system testing and automation Qualification : B.E./B.Tech in Electrical, Instrumentation, Electronics, Mechatronics, or MSc in Electronics
Team Lead - Account Management
Amura Marketing Technologies
Team Lead Account Management Location: Pune Experience: 3+ years Employment Type: Full-Time About Amura Amura Marketing Technologies is a next-generation MarTech company, delivering end-to-end marketing and sales solutions to leading brands across India. Guided by the philosophy of Marketing Engineered , we blend creativity, data, and technology to craft innovative marketing strategies that drive measurable results. Role Overview We are looking for a dynamic and experienced Team Lead Account Management to lead client strategy, execution, and servicing across multiple digital projects. This role involves managing a team of account managers, driving campaign performance, and ensuring seamless coordination between internal teams and clients. You'll be responsible for delivering marketing strategies that align with client goals and deliver measurable impact. Key Responsibilities 1. Marketing Strategy & Execution Develop and implement comprehensive, data-driven marketing strategies tailored to client objectives. Ensure strategies are aligned with industry best practices and designed to drive measurable engagement and conversions. Lead full-funnel strategy development across awareness, consideration, and conversion stages. 2. Team & Project Management Manage, mentor, and guide a team of junior account managers. Allocate tasks effectively to ensure timely, high-quality project delivery. Collaborate cross-functionally with creative, content, media, and tech teams to execute campaigns efficiently. 3. Client Engagement & Servicing Act as the primary point of contact for clients, ensuring proactive communication, updates, and relationship management. Understand client briefs in depth and translate them into actionable strategies. Maintain high client satisfaction through consistent service quality and strategic value. 4. Campaign Management Oversee the execution of campaigns across multiple digital platforms. Monitor performance, troubleshoot issues, and optimize in real-time to maximize ROI. Report campaign results with insights and next steps for growth. 5. Digital Platforms & Tools Proficient in platforms such as: Google Ads & Google Analytics Meta (Facebook) Business Manager Demand-Side Platforms (DSPs) and programmatic advertising tools Ability to leverage analytics tools to inform campaign performance and optimization. Must-Have Skills Strong command of full-funnel marketing strategies and their implementation. Proven expertise in performance marketing, including ROI optimization and attribution modeling. Ability to conceptualize and execute impactful marketing campaigns. Experience translating strategy into operational execution with a focus on timelines and outcomes. Strong communication and leadership skills with the ability to liaise between clients and cross-functional teams. Desired Qualifications & Experience Minimum 3 years of experience in digital marketing and account management, preferably in an agency setting. Prior experience in client strategy, servicing, and project management. Hands-on experience managing a team of 6 or more people. Ability to manage multiple projects simultaneously in a fast-paced environment. Strong analytical mindset with the ability to turn data insights into actionable strategies. Excellent interpersonal and decision-making skills with a high degree of ownership. Who You Are You thrive in a fast-paced, high-growth environment. You re a strategic thinker with attention to detail and a drive for results. You take ownership, stay proactive, and are relentless in project execution. You re a natural leader, a strong communicator, and a team player. You enjoy solving problems, learning new tools, and contributing to a dynamic work culture. Apply now and join Amura in shaping the future of marketing.
Senior Advanced Technical Services Engineer
Tracelink
Job Title: Senior Advanced Technical Services Engineer Location: Pune Experience: 5+ Years Company: TraceLink Department: Advanced Technical Services Company Overview: At TraceLink, we are transforming the global pharmaceutical supply chain to protect patients and ensure the availability of safe medicines worldwide. Our Opus Platform and innovative software solutions empower pharmaceutical companies to digitize operations, improve visibility, ensure compliance, and collaborate more effectively across complex global networks. Founded in 2009, TraceLink operates in 8 global offices, with 800+ employees, and serves 1,300+ customers across 60+ countries. Recognized by Gartner, IDC, and Comparably, we are proud to be a trusted industry leader and a great place to work. Position Overview: We are looking for an experienced and highly skilled Senior Advanced Technical Services Engineer to join our Pune-based team. As a senior member of the Advanced Technical Services team, you will lead technical issue resolution efforts, support internal tooling and data repair processes, and act as a technical mentor to the broader Technical Support organization. This role combines strong technical proficiency, problem-solving ability, and excellent interpersonal communication, playing a key role in enhancing customer satisfaction and internal team capabilities. Key Responsibilities: Resolve complex technical issues by working directly with TraceLink products and collaborating with internal teams to create custom solutions or internal tools Serve as a technical mentor and advisor to Technical Support Engineers Lead the triage, prioritization, and execution of customer data repair requests Create, maintain, and support scripts and tooling to enhance team productivity Act as a recognized Subject Matter Expert (SME) for 3 4 core TraceLink applications Document technical processes and deliver training to internal support teams Advocate for customer needs by collaborating with Product, Engineering, and other cross-functional teams to drive product improvements Analyze and troubleshoot application logs, errors, and complex integrations Skills and Competencies: Proficient in XML, JSON, CSV reading, parsing, and manipulation Working knowledge of scripting languages such as Perl, Python, Shell scripting Strong debugging and log analysis skills Ability to propose and evaluate multiple solutions to technical problems Understanding of B2B integration technologies such as AS2, SFTP, Web Services Extensive experience with tools including Microsoft Office, Google Workspace, Salesforce, Slack, and collaboration platforms Excellent verbal and written communication skills; strong documentation practices Highly self-motivated, with proven time management and project coordination skills Experience in mentoring, coaching, and cross-functional collaboration Proven ability to lead team efforts and resolve high-impact customer issues Strategic thinker who contributes to the continuous improvement of support processes Essential Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience) Minimum 5+ years of experience in a technical customer-facing role, preferably within SaaS or enterprise software companies Strong understanding of UNIX/Linux environments and Java-based applications Working knowledge of ERP systems Fluent in written and spoken English (additional languages a plus depending on region) What You'll Gain: Opportunity to work on mission-critical systems that impact global patient safety Collaborate with a global team in a dynamic, high-growth company Mentorship opportunities and career development in advanced technical roles Work in an environment that values innovation, ownership, and teamwork If you're passionate about solving complex technical challenges, mentoring others, and making a meaningful impact in the life sciences sector, we invite you to join us at TraceLink. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience)
Assistant Manager - PMG
Gera Developments Private Limited
Assistant Manager PMG (Project Management Group) Location: Pune Head Office Company: Gera Developments Pvt. Ltd. Experience: 7+ Years Industry: Real Estate / Construction Function: Project Management & Planning Employment Type: Full-time About Gera Developments: Gera Developments Pvt. Ltd. is a leading name in real estate with a legacy of innovation, quality, and excellence. With landmark projects across Pune, Goa, and Bangalore, we are redefining spaces that elevate lifestyle and living standards. We believe in pushing boundaries, whether it s through our pioneering child-centric homes or technologically advanced workspaces. Role Overview: As an Assistant Manager PMG, you will play a critical role in project monitoring, design coordination, schedule adherence, and cross-functional alignment. You will act as a key interface between the planning, design, and execution teams to ensure timely project delivery and smooth coordination across all phases. Key Responsibilities: Project Schedule Monitoring: Review overall project timelines and provide actionable inputs to the planning team. Track deliverables and raise alerts on any deviations or delays. Design Coordination: Monitor the design delivery schedule and escalate concerns proactively. Act as a liaison between design consultants and internal stakeholders. Stakeholder Engagement: Attend weekly project meetings to understand ongoing challenges and coordinate resolutions. Maintain strong follow-ups with key project stakeholders to ensure alignment and progress. Site Interface: Conduct regular site visits to assess progress and support in resolving execution challenges. Communicate on-ground realities to the HO for timely decision-making. Execution Support: Assist the execution team during the handover stage, ensuring management support is available for swift resolution and closure. Requirements: Education: Bachelor's Degree in Civil Engineering (Mandatory) Experience: Minimum 7 years of total experience At least 4 5 years in project planning or coordination roles Exposure to design coordination will be an added advantage Technical Skills: Proficient in MS Office (Word, Excel, PowerPoint) Understanding of construction workflows, timelines, and project lifecycle Soft Skills: Excellent communication and interpersonal skills Strong follow-up and coordination abilities A go-getter attitude with a collaborative and problem-solving mindset Ability to work across functions and lead through influence Work with a forward-thinking real estate brand Exposure to industry-best practices in project delivery and design execution Be part of a culture that encourages learning, innovation, and ownership Qualification : Bachelor's Degree in Civil Engineering (Mandatory)
Assistant Manager - Leasing
Gera Developments Private Limited
Assistant Manager Leasing Location: Pune Company: Gera Developments Pvt. Ltd. Department: Leasing & Property Management Experience: 3 6 Years Employment Type: Full-time About Gera Developments Gera Developments Pvt. Ltd. is a forward-thinking real estate developer known for delivering high-quality residential and commercial projects. With a legacy of over 50 years, Gera is recognized for innovation, transparency, and a strong customer-first philosophy. Job Purpose To ensure the efficient and accurate execution of leasing operations, from documentation to payment tracking. This role will work cross-functionally with finance, legal, and operations teams to manage leasing lifecycle activities, generate reports, and support tenant coordination. Key Responsibilities Lease Management Maintain accurate records of all lease agreements, renewals, and terminations. Track key dates (renewals, expiries, notice periods) and ensure proactive re-leasing strategies. Ensure all leasing activities are conducted as per defined internal processes. Billing & Payment Oversight Prepare and issue invoices for rent, CAM charges, and other billables. Track and monitor incoming/outgoing payments, following up on delays or discrepancies. Liaise with the finance team for monthly reconciliation and collections tracking. Cross-functional Coordination Act as a central point of contact between leasing, finance, operations, and legal departments. Assist legal teams in reviewing and updating lease-related documentation. Ensure coordination for tenant onboarding and exit processes. Reporting & Analysis Generate and maintain monthly and quarterly reports on: Occupancy & vacancy status Revenue forecasts Lease expiries & upcoming renewals Provide timely updates to management for strategic decision-making. Tenant Support Address tenant inquiries related to lease terms, payments, or renewal processes. Ensure timely resolution of complaints and excellent tenant experience. Process Improvement Evaluate existing leasing workflows and propose enhancements for efficiency and compliance. Recommend automation or software improvements where applicable. Requirements Education: Bachelor s Degree in Commerce, Business Administration, Real Estate, or related field. MBA preferred (but not mandatory). Experience: 3 6 years of relevant experience in leasing operations, preferably in real estate, commercial property management, or retail leasing. Skills & Competencies Functional Skills: Strong understanding of leasing processes and real estate contracts Experience in invoice generation, payment tracking, and reconciliation Excellent command over MS Excel and working knowledge of leasing/property management software Meticulous record-keeping and documentation skills Soft Skills: Strong coordination and stakeholder management Excellent verbal and written communication Highly organized, proactive, and process-oriented Ability to handle confidential data with integrity Be part of one of Pune s most respected real estate developers Work in a dynamic, fast-paced environment Opportunity to collaborate across departments and contribute to business-critical operations If you're passionate about operational excellence and real estate leasing, Gera is the place to accelerate your career. Qualification : Bachelors Degree in Commerce, Business Administration, Real Estate, or related field
Director Professional Services
Accops Systems
Position Title: Director Professional Services Location: Pune Experience: 12+ years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leading provider of secure workspace access and Zero Trust-based application delivery solutions, empowering enterprises to enable secure and seamless remote work. Role Overview: Accops is seeking a seasoned Director Professional Services to lead and drive the end-to-end delivery of professional services engagements across clients and geographies. This is a leadership role requiring strong technical knowledge, project governance, customer engagement, team leadership, and strategic execution skills. The ideal candidate will combine a customer-centric approach with deep experience in IT services and virtualization technologies. Key Responsibilities: Lead and manage the delivery of professional services projects, ensuring timely, high-quality, and cost-effective execution in line with business objectives and customer expectations Oversee multi-client, multi-location project portfolios, balancing resource allocation, timelines, and budgets Implement and track key performance indicators (KPIs) to ensure delivery excellence and continuous improvement Build, mentor, and inspire a high-performing team of consultants, project managers, and technical specialists Identify skill gaps, design and execute training programs to develop internal team capabilities Act as a senior escalation point for critical customer issues, ensuring swift and effective resolution Drive stakeholder engagement, building strong relationships with customers to ensure satisfaction, retention, and future growth opportunities Collaborate cross-functionally with Sales, Presales, Customer Success, Development, and Product Management teams to ensure aligned execution Regularly assess and improve delivery methodologies, tools, and operational processes to drive efficiency, scalability, and repeatability Contribute to solution design, deployment, and configuration in line with Statements of Work (SoWs) Manage change requests in SoWs in coordination with customers and the Product Engineering team Travel to client sites as required for project execution, review meetings, and relationship management Technical Skills & Experience (Mandatory): Proven track record of managing large-scale IT service delivery and project portfolios Deep understanding of Virtualization Technologies (Accops, Citrix, Omnissa) and Zero Trust Security frameworks (e.g., IAM, ZTNA) Strong command of project governance, resource management, and budget control Ability to map complex business requirements to technical solutions Excellent communication, stakeholder management, and conflict resolution abilities Certifications such as PMP, ITIL, or similar are a strong plus Preferred Attributes: Strategic thinker with a hands-on execution mindset Passion for mentoring and developing talent Ability to thrive in a fast-paced, customer-driven environment Focused on operational excellence, process standardization, and automation Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Proactive and self-motivated Strong analytical and logical reasoning Flexible and adaptable to evolving business needs Exceptional multitasking and organizational abilities Collaborative team player with strong leadership qualities Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)
Director Customer Services
Accops Systems
Position Title: Director Customer Services Location: Pune Experience: 12+ years Education: Bachelor's Degree / MBA (Preferably in IT or Business Strategy) Company: Accops Systems Pvt. Ltd. Accops empowers organizations with secure and seamless remote access, workspace virtualization, and Zero Trust-based IT infrastructure solutions. Role Overview: Accops is looking for a dynamic and strategic Director Customer Services to lead enterprise customer success initiatives. This role is pivotal in driving customer satisfaction, retention, and long-term value realization by aligning Accops' solutions with strategic customer goals. The ideal candidate will have deep experience in customer success, IT infrastructure, cybersecurity, or virtualization technologies, with a proven ability to engage C-level stakeholders and deliver measurable business outcomes. Key Responsibilities: Act as a strategic advisor to enterprise customers, identifying and aligning business use cases with Accops solutions across verticals like BFSI, Government, Healthcare, Manufacturing, and more Drive post-sales value delivery by tracking business KPIs and proactively engaging with customers to ensure alignment with success metrics Lead and deliver data-driven QBRs (Quarterly Business Reviews) to highlight ROI, ensure solution adoption, and identify upsell/cross-sell opportunities Guide customers through technical enablement, architecture discussions, roadmap alignment, and value realization Collaborate cross-functionally with Product, Sales, Professional Services, and Engineering teams to ensure customer needs and feedback influence product direction Own strategic customer portfolios, acting as the single point of contact for senior stakeholders Develop and deliver business cases, solution roadmaps, and tailored customer success plans Champion customer advocacy by identifying opportunities for case studies, testimonials, and speaking engagements Maintain accurate records of customer interactions, engagement milestones, feedback, and business impact Technical Skills & Requirements: 12+ years of experience in Customer Success, Strategic Account Management, or Solution Consulting in the tech domain Demonstrated success in aligning complex IT solutions with tangible business outcomes Strong presence and credibility to engage and influence C-level executives Deep understanding of digital transformation trends, enterprise IT challenges, and industry-specific requirements Strong grasp of technologies in VDI, Cybersecurity, Zero Trust Security, or IT Infrastructure Analytical mindset with the ability to interpret usage data and transform insights into strategic actions Preferred Qualifications: Background in technologies such as Accops, Citrix, VMware, Omnissa, or other Secure Access/VDI solutions Experience managing large enterprise accounts or strategic portfolios as an individual contributor MBA or equivalent experience in business strategy or IT management is a plus Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Strong solution design and articulation abilities Proactive and self-driven with a customer-first approach Accountable, with a high level of ownership and responsibility Analytical and logically sound with strong problem-solving skills Flexible, multi-tasker, and quick learner in a dynamic environment Team player with collaborative leadership qualities Qualification : Bachelor's Degree / MBA (Preferably in IT or Business Strategy)
Manager Sales And Customer Success
Ambit Software
Sales & Marketing Manager Location: Pune Experience: 5 10 years Education: Any Graduate Job Type: Full-Time Job Overview We are seeking a dynamic Sales & Marketing Manager to lead our sales team and drive customer success initiatives. This role requires a proven leader with strong experience in client acquisition, sales strategy, and customer retention. The ideal candidate will have expertise in CRM solutions, sales management, and building lasting customer relationships. Key Responsibilities Sales Management: Lead Generation & Pipeline Management: Oversee and manage the sales pipeline, ensuring consistent lead generation, qualification, and timely follow-ups. Client Acquisition: Lead the sales team to acquire new clients by offering tailored CRM and business process solutions. Sales Strategy & Execution: Develop and implement effective sales strategies aimed at driving revenue growth and meeting business targets. Relationship Building: Establish and nurture strong relationships with prospective clients, understanding their needs and offering comprehensive, customized solutions. Team Development & Performance: Provide leadership, training, and coaching to the sales team to improve skills, meet KPIs, and achieve team objectives. Customer Success Management: Client Onboarding & Implementation: Ensure seamless onboarding for new clients, helping them implement CRM systems and related services effectively. Customer Retention & Expansion: Develop and execute strategies to enhance customer satisfaction, reduce churn, and generate expansion opportunities within existing accounts. Strategic Consultation: Act as a trusted advisor, helping clients optimize the value they get from CRM, data management, and business process solutions. Upselling & Cross-selling: Identify opportunities for upselling and cross-selling additional services, working closely with the sales team to expand our services within existing client accounts. Customer Health Monitoring: Regularly track and monitor client health, anticipating challenges and proactively addressing any risks. Reporting & Metrics: Measure and report on the effectiveness of sales and customer success initiatives, including key metrics like customer satisfaction, churn, and sales performance. Qualifications & Skills 5-10 years of experience in sales management and customer success, ideally in CRM or related services. Proven ability to drive sales, enhance customer retention, and improve overall customer satisfaction. Strong leadership capabilities, with experience in managing and coaching sales teams. Excellent communication, interpersonal, and relationship-building skills. Ability to develop and execute sales strategies and customer success plans. Familiarity with CRM platforms such as Salesforce, HubSpot, etc., is a plus. Upselling and cross-selling experience is highly valued. Qualification : Any Graduate
Business Analyst / Senior Business Analyst
Ambit Software
Business Analyst / Senior Business Analyst Location: Pune Experience: 3 7 years Education: BE / ME / M.Sc / MCA Job Type: Full-Time Job Overview We are looking for an experienced Business Analyst or Senior Business Analyst to join our Client Solutions team. The ideal candidate will be responsible for evaluating business processes, identifying areas for improvement, and designing solutions that align with business needs. You will work closely with stakeholders, clients, and cross-functional teams to optimize processes, document requirements, and ensure timely project completion. Key Responsibilities Business Process Evaluation & Improvement: Evaluate and analyze business processes, identify gaps, and anticipate requirements for process optimization. Lead ongoing reviews of business processes, developing strategies for improvement and automation. Stay updated on the latest trends, IT advancements, and tools to modernize and automate systems. Requirements Analysis & Documentation: Conduct thorough requirements analysis to understand client needs and create clear, actionable plans. Document findings, insights, and business requirements in the form of Functional Requirements Documents (FRD). Effectively communicate your insights, plans, and findings to cross-functional teams and management. Collaboration & Communication: Lead meetings, workshops, and presentations to share ideas, progress, and findings with internal teams. Work closely with clients, technical teams, and managers to ensure that solutions meet business needs and requirements. Act as a liaison between stakeholders and users, ensuring smooth communication and expectations management. Testing & Implementation: Perform User Acceptance Testing (UAT) to validate that the solution aligns with client needs and requirements. Monitor deliverables and ensure the timely completion of projects. Update, implement, and maintain procedures to ensure continual process improvement. Global Client Engagement: Travel to client locations globally, as per business needs, to ensure the successful implementation of projects. Skills & Experience Requirements 3 to 7 years of experience in business analysis or a related field. Experience in CRM or eCommerce domains preferred, but not mandatory. Strong experience in creating detailed reports and delivering presentations. Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Proven experience in leading successful projects and teams. Exceptional analytical and conceptual thinking abilities. Excellent documentation and communication skills. Ability to influence stakeholders and collaborate to define acceptable solutions. Advanced technical skills and a strong understanding of business processes. Excellent planning, organisational, and time-management skills. Qualification : BE / ME / M.Sc / MCA
Associate Director Client Solutions
Ambit Software
Associate Director, Client Solutions Location: Pune Experience: 12 20 years Education: BE / ME / M.Sc / MBA Job Type: Full-Time Role Overview We are seeking an experienced and strategic Associate Director of Client Solutions to lead solution development and client engagement. The ideal candidate will bring a deep understanding of client needs, be adept at driving value, and excel in designing and delivering customized solutions. This role requires direct interaction with senior stakeholders, development of tailored business solutions, and seamless execution to achieve business objectives. Experience in the BFSI domain is preferred. Key Responsibilities Client Engagement & Relationship Management: Serve as the primary point of contact for key clients, ensuring effective communication and alignment of solutions with client business goals. Develop and maintain long-term relationships, identifying opportunities to enhance value and expand engagement. Lead client meetings, presentations, and negotiations, showcasing a deep understanding of client needs and challenges. Solutioning & Strategy Development: Lead the design, development, and implementation of client-specific solutions, ensuring alignment with business goals, industry standards, and best practices. Collaborate with internal teams to assess client requirements, identify gaps, and propose innovative solutions. Ensure the seamless integration of solutions with the client's existing infrastructure and business processes. Cross-Functional Collaboration: Partner with sales, delivery, product, and technical teams to ensure that client solutions are delivered with the highest quality and efficiency. Act as a liaison between clients and internal teams to resolve issues and drive continuous improvements. Performance Monitoring & Reporting: Track and analyze solution performance, client satisfaction, and overall business impact. Provide regular updates and reports to senior management on key client engagements and business performance. Develop and implement strategies to improve client retention and satisfaction. Leadership & Team Development: Mentor and guide team members, fostering a culture of excellence and accountability. Encourage knowledge-sharing and best practices across the team. Build and maintain a high-performance culture focused on client success, innovation, and continuous improvement. Required Skills & Experience 12-20 years of experience in client solutions, solution architecture, or business consulting. Strong experience with CRM platforms (e.g., Salesforce, Dynamics, SugarCRM) preferred. Proven track record in engaging senior stakeholders and driving business outcomes. Strong strategic thinking, problem-solving, and business acumen. Exceptional communication and presentation skills. Strong leadership skills, with a focus on team development and performance. Experience in solution delivery within IT services, consulting, or technology sectors. PMP certification or equivalent project management certification is a plus. Key Attributes Client-focused, with strong strategic thinking and an ability to drive results. Ability to manage complex client engagements and deliver on business outcomes. Exceptional leadership and team-building skills. High level of accountability and ownership in achieving business objectives. Ability to thrive in a fast-paced, dynamic environment. Qualification : BE / ME / M.Sc / MBA
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