Feedback Iteration Jobs in Mumbai

Customer-Centric Market Research & Customer Success Internship Location: Mumbai Have you ever wondered what customers truly want and what influences their choice of one brand over another? At ePayLater, we go beyond assumptions. We engage directly with real customers, gather first-hand insights from the market, and convert those insights into meaningful product and business impact. This internship offers a unique opportunity to work at the intersection of fintech, market research, and customer success, giving you direct exposure to retailers, distributors, and small businesses. Your insights will actively contribute to how we build, position, and evolve our products. What You ll Work On Understand Customer Behavior: Analyze merchant needs, payment patterns, and digital credit usage. Identify Market Gaps: Discover unmet needs and areas where current solutions fall short. Competitive Insights: Capture customer perceptions of competitors and identify opportunities for differentiation. Customer Acquisition & Onboarding: Introduce potential customers to ePayLater s offerings and support onboarding. Insight Sharing: Convert on-ground conversations into actionable insights for product, sales, and strategy teams. How You ll Do It Conduct one-on-one field visits with merchants and small businesses. Run quick surveys and in-depth interviews. Map competitor offerings and customer sentiment. Participate in focus group discussions where applicable. Prepare daily reports highlighting insights, challenges, and key learnings. What You ll Gain Hands-on exposure to go-to-market strategy, market research, and sales execution. Deep understanding of customer psychology and B2B decision-making. Opportunity to influence real product and customer experience decisions. Internship certification and performance-based recommendation. A whole new perspective on India s retail ecosystem. B-school students or graduates interested in sales, marketing, market research, or customer strategy. Self-driven individuals comfortable working in dynamic, on-ground environments. Strong communicators who enjoy interacting with people. Curious thinkers who ask the right questions and dig deep for insights.

Customer Success Manager L-1 Location: Mumbai Department: Marketing & Sales About the Role Eshopbox is looking for a dynamic and customer-focused Customer Success Manager L-1. At Eshopbox, our success is tied to our customers' success. We need a proactive leader who is passionate about driving customer adoption, satisfaction, and long-term relationships. You will guide customers to achieve their desired outcomes, ensuring retention and identifying opportunities for growth and renewal. Key Responsibilities Ensure smooth onboarding for new customers, helping them get started with the platform. Define and enhance customer journeys, ensuring a seamless and valuable experience. Collect and provide actionable feedback between departments (Sales, Support, Product) to enhance the customer experience. Advocate for and foster a company-wide culture centered around customer success. Showcase newly released features and help customers maximize the value of relevant functionalities. Conduct in-depth analysis of customer operations, offering tailored suggestions for e-commerce strategies. Identify upsell opportunities and ensure timely renewals by maintaining strong relationships. Lead monthly business reviews with customers to track progress and address concerns. Handle customer escalations with urgency and resource mobilization for quick resolution. What You ll Need 3-5 years in a Customer Success role within B2B e-commerce or SaaS industries (preferred). Experience working with C-level executives and understanding their business needs. Strong ability to understand business challenges and effectively communicate solutions. Knowledge of calculating Net Churn and Logo Churn and taking proactive actions. Process-oriented with strong analytical skills to drive improvements. Experience in client onboarding and customer success in a fast-paced environment. Exposure to the e-commerce or internet sector is a plus. Excellent verbal and written communication skills.

Client Manager Zkraft (Social Media Account Manager) Location: Mumbai Industry: IT Services / Digital Marketing Job Type: Full-time Experience: 1 3 years Who We Are: Zkraft is the digital marketing arm of Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech platform offering digital advertising, identity solutions, and cloud infrastructure. At Zkraft, we specialize in strategy, transformation, media planning & buying, and deliver data-driven, AI-powered campaigns using platforms like Ingenious Plex, Azurite, and Qualispace. We serve sectors such as E-commerce, BFSI, Healthcare, Real Estate, Government, and verticals like Automotive and Entertainment. About the Role: We are looking for a Client Manager (Social Media Account Manager) who is equal parts strategist, communicator, and project coordinator. If you thrive at the intersection of creativity and client relationships, this is your role. What You ll Do: Act as the primary point of contact for client communication and campaign updates. Lead social media strategy and campaign execution, aligning creative work with client goals. Coordinate with internal teams designers, copywriters, media planners to deliver high-impact content. Manage project workflows to ensure on-time delivery of calendars, creatives, and reports. Monitor platform trends, analyze performance metrics, and optimize campaigns accordingly. Present monthly performance reports, with clear insights and actionables. Drive client satisfaction, proactively identify upselling or cross-selling opportunities. Stay up to date on influencer marketing, content trends, and evolving platform features. Requirements: 1 3 years of experience in social media or digital account management. Proficiency in managing platform-specific content across Instagram, LinkedIn, Twitter, Facebook, and YouTube. Experience in a client-facing role, preferably in a digital marketing agency. Creative thinker with an eye for trends and audience engagement. Excellent communication, organization, and presentation skills. Ability to lead content strategies for D2C, lifestyle, fashion, or EV brands. Knowledge of paid media, community management, and reporting dashboards. Exposure to regional/hyperlocal campaigns and global market strategies is a plus. Be part of a rapidly growing, AI-driven digital marketing company. Work with diverse brands across high-impact industries. Collaborate with a creative, fast-paced, and future-focused team. Contribute to campaigns that drive real business outcomes.

Position: Learning and Development Manager Location: Mumbai Joining: As soon as possible Compensation: Competitive, aligned with industry standards Overview: Our vision is to be the leading EdTech company catalyzing the transformation of engineering colleges in India. We envision a future where every engineering student receives holistic, industry-relevant education that enhances their skills and employability. Through innovation, we empower students by bridging academia and industry, shaping the next generation of skilled professionals who will contribute to nation-building. Job Description: The Learning and Development Manager will be instrumental in supporting the planning and smooth execution of educational programs within partner colleges. You will assist in educator induction, streamline teaching-learning operations, and collaborate closely with academic teams to ensure high-quality delivery. Working hand-in-hand with the Content and Curriculum teams, you will help curate engaging content and support educators in resolving day-to-day challenges. This role requires creativity, strong project management, and a passion for professional learning and development. Key Responsibilities: Program Implementation: Support execution of classroom teaching initiatives, including coordinating lab sessions, workshops, and e-learning programs. Content Development: Collaborate with Content and Curriculum teams to curate educational materials such as presentations, reading resources, and videos. Administration: Manage logistical aspects of programs, including scheduling, educator attendance tracking, and resource/material management. Documentation: Maintain accurate records of classroom activities, student evaluations, and feedback. Needs Assessment: Assist in conducting regular assessments to identify gaps and areas for improvement, feeding insights back into program development. Continuous Improvement: Stay updated on industry trends and emerging learning technologies, recommending innovative solutions to enhance learning outcomes. Qualifications: Bachelor s degree (required) Strong project management skills with the ability to juggle multiple initiatives. Excellent communication and presentation abilities. Familiarity with learning management systems and e-learning authoring tools is a plus. Enthusiastic, collaborative, adaptable, with a passion for professional growth. Strong organizational skills and meticulous attention to detail. Knowledge of adult learning principles and instructional design models. What s In It For You: Play a critical role in the growth of an exceptional team on a nation-building mission. Collaborate closely with and empower the ByteXL team, driving transformative impact in India s higher education. Contribute to scaling operations nationwide, gaining unique learning experiences. Work with a diverse, high-caliber, and collaborative team. Competitive compensation aligned with industry standards. Qualification : Bachelors degree (required)

Event Manager Location: Mumbai Experience Level: 8+ years Job Summary We are seeking a highly organized and creative Event Manager to plan, coordinate, and execute events that align with our organizational goals. This role involves end-to-end event management, from conceptualization to execution, ensuring seamless and memorable experiences. You will collaborate with internal teams, vendors, and stakeholders to manage event logistics, marketing, budgeting, and post-event evaluation. Key Responsibilities Event Planning & Coordination Develop detailed project plans and timelines for events. Work with stakeholders to define event objectives, themes, and budgets. Source and manage venues, suppliers, and vendors. Oversee logistics, including permits, transportation, and accommodations. Ensure events meet compliance, quality, and brand standards. On-Site Event Management Supervise on-site operations to ensure a smooth experience. Coordinate staff, volunteers, and vendors for seamless execution. Troubleshoot and resolve unexpected challenges during events. Budget & Financial Management Prepare and manage event budgets for cost-effectiveness. Negotiate contracts with vendors for the best value. Monitor expenses and report on financial performance. Marketing & Promotion Work with the marketing team to promote events across multiple channels. Develop promotional materials (brochures, social media content, invitations). Track attendance and engagement for post-event analysis. Post-Event Evaluation Analyze event success and collect feedback from participants and stakeholders. Prepare detailed reports and recommend improvements for future events. Qualifications & Skills Education & Experience Bachelor s degree in Event Management, Marketing, Communications, or a related field. 8+ years of proven experience in planning and managing large-scale events. Core Skills Strong organizational, multitasking, and project management abilities. Excellent communication and negotiation skills. Proficiency in event management software & tools. Creativity and problem-solving mindset. Attention to detail and a strong focus on quality. Strong leadership and team coordination skills. Knowledge of current trends in event planning & technology. Additional Requirements Ability to work under pressure and meet tight deadlines. Flexibility to work evenings, weekends, or holidays as required. Willingness to travel for off-site events or vendor meetings. Exciting and diverse event opportunities Collaborative and creative work environment Opportunities for professional growth and leadership Competitive salary and benefits package If you're a dynamic event professional looking to make an impact, we'd love to hear from you! Qualification : Bachelors degree in Event Management, Marketing, Communications, or a related field.

Product Manager | Join the Seclore Tribe! Location: Mumbai Experience: 4-10 years At Seclore, we don t just work we innovate, disrupt, and redefine the future of data-centric security. We are a passionate team of entrepreneurs, risk-takers, and problem-solvers, united by a mission to safeguard digital assets wherever they go. With our award-winning, patent-granted technology, we empower enterprises to prevent data theft, ensure compliance, and adapt to evolving security threats even when information is shared externally. Recognized as a "Great Place to Work" in India 5 times in a row! Now proudly certified in the USA for the first time ever! If you re driven by curiosity, innovation, and a hunger to solve complex challenges, Seclore is the place for you! The Role: Product Manager As a Product Manager, you will lead the strategy, development, and execution of a set of core product modules, ensuring that our solutions remain ahead of the curve in an ever-evolving cybersecurity landscape. You will work at the intersection of technology, business, and user experience, translating complex security needs into simple, intuitive, and impactful product features. Your Key Responsibilities Product Leadership & Ownership Take end-to-end ownership of assigned product modules. Define, document, and communicate functional requirements with clarity and precision. Act as the product functional expert and a bridge between users and engineering teams. User-Centric Approach & Market Intelligence Develop an in-depth understanding of end-user journeys. Analyze product metrics to assess feature impact and business outcomes. Gather and track feedback from internal teams and external customers to drive improvements. Conduct competitive analysis and maintain feature comparison documents. Collaboration & Execution Own and prioritize the product backlog for Seclore s integrated solutions. Work closely with engineering, design, and QA teams to bring ideas to life. Deliver training sessions on new feature functionality, business benefits, and value propositions. Brainstorm and innovate solutions for complex business problems. Technical & Business Acumen Gain a deep understanding of Seclore s product suite, technology stack, and security ecosystem. Develop expertise in user personas, devices, operating systems, and browsers. Collaborate cross-functionally to drive innovation and optimize the user experience. Must-Have: Technical degree (Engineering, MCA) & Business degree (MBA, BBA) from a reputed institute. Exceptional communication & presentation skills to articulate complex concepts effectively. Strong analytical mindset to identify multiple solutions and drive decision-making. Experience in a software product company as a Product Consultant, Product Owner, Business Analyst, or Functional Expert. Good to Have: Awareness of user experience (UX) design best practices. Exposure to information security frameworks & protocols. Technical background in software development, systems, or security. A detail-oriented, process-driven approach to problem-solving. A "can-do" attitude thrives on challenges and constraints. Strong collaborative mindset to build relationships with stakeholders. Work on industry-defining security solutions that protect some of the world's most sensitive data. Own and shape a high-impact product in a fast-growing, innovative company. Be part of a workplace that values meritocracy, inclusivity, and continuous learning. Join a "Great Place to Work" certified company that fosters creativity and career growth. If you re ready to own a game-changing product, drive real innovation, and make an impact on global data security, we want to hear from you! Apply today and be part of the Seclore revolution! Qualification : A technical degree (Engineering, MCA) and business degree (MBA, BBA) from a reputed institute.

We are looking for a skilled UI Designer with extensive experience in building UI for web applications, mobile applications, websites, and e-commerce systems. Candidate Profile: The selected UI designer would be a part of a team redefining how the internet is used in modern businesses. Excellent UI design skills and knowledge of e-commerce and user interfaces for developed nations. Responsible for creating a sitemap and wireframe, understanding clients business requirements, and estimating the time and effort required. I should have worked on UI designing for web applications, mobile applications, and website designs. Good communication skills. Ability to work as a team player. Exposure to mobile app UI design would be a big plus. Job Description We are designing UI for websites, web applications, and mobile apps. UI Design and visualize SaaS products and custom web systems per the client s aspirations. The UI design produced should not only be aesthetically pleasant it also must be functionally relevant skills in building intuitive and user-friendly navigation are essential. User interface designing for a web-based application & website designs for open source platforms like WordPress and Shopify. Key Skills UX research and strategy, Wireframing and UI prototyping, Interaction design Photoshop, Illustrator, Adobe XD We are looking for people who dare to dream and walk the extra mile. Qualification : Bachelor's degree or equivalent

About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We help clients innovate, optimize, and transform for long-term success. With a strong focus on research and development, we invest over $3.6 billion annually in R&D to drive the digital future. As a Global Top Employer, we have experts across 50+ countries and are committed to embracing diversity and inclusion. Your Day at NTT DATA As the Employee Experience and Internal Communications Specialist, you will be responsible for executing internal communications, leadership and employee engagement activities, culture-change initiatives, and transformation communications. You ll work closely with business strategies and priorities, helping foster engagement and alignment across global teams. Key Responsibilities Design and implement communication strategies to achieve global objectives and tailored business outcomes. Maintain leadership and employee engagement plans and annual internal communication schedules. Draft, edit, and produce relevant messages and content aligned with the global narrative and brand. Utilize a mix of communication channels (digital, social, live interactions) to engage internal audiences, while exploring new tools and innovations. Support global employee feedback mechanisms and use insights to drive improvement. Champion global engagement and communication initiatives within your business area. Embed communication best practices and improve communication capabilities within teams and leaders. Adhere to global corporate standards and governance for communications. Knowledge and Attributes Strong collaboration and interpersonal skills with the ability to engage at all management levels. Ability to project confidence and subject matter expertise to peers, teams, and leadership. Skilled at analyzing business and audience needs to deliver messages via appropriate channels. Experience managing multiple projects in a fast-paced environment. Strong problem-solving and decision-making skills. Excellent presentation, writing, and communication skills, capable of conveying clear business strategy to employees. High energy, outstanding judgment, and a balance of confidence, maturity, and refinement. Academic Qualifications and Certifications Bachelor's degree in Employee Engagement, Human Resources, or a related field. Certifications in Coaching, Change Management, Behavioral Sciences, or People Practices are advantageous. Required Experience Proven experience in an internal communications role or related field. Extensive experience managing time-critical projects and advising senior leaders. Experience in managing teams and ensuring successful team outcomes. Solid experience in internal communications, with a track record of measurable results. Demonstrated success in working with internal and external teams, contractors, and agencies. Experience in a global/cross-cultural environment and matrix structure. Workplace Type Hybrid Working About NTT DATA NTT DATA is part of the NTT Group and headquartered in Tokyo, a global leader in digital and AI infrastructure. With services in consulting, data and AI, industry solutions, and more, NTT DATA is shaping the future with advanced technology services for organizations and society. Equal Opportunity Employer NTT DATA is an Equal Opportunity Employer, embracing diversity and committed to a harassment-free environment. Qualification : Bachelor's degree or equivalent in Employee Engagement / Human Resources or a related field.

Customer Support Team Lead Experience: 2 5 Years Location: Mumbai Job Summary We are looking for a proactive and experienced Customer Support Team Lead to manage and mentor a team of customer support representatives. The ideal candidate will bring strong leadership capabilities, hands-on support experience, and a commitment to delivering outstanding customer experiences. In this role, you will be responsible for driving team performance, handling escalations, and continuously improving support processes. Key Responsibilities Lead, manage, and motivate a team of Customer Support Representatives to meet service quality and performance targets. Monitor individual and team performance, providing regular coaching, feedback, and performance reviews. Manage escalated customer issues, ensuring timely and effective resolution while maintaining high satisfaction levels. Design and deliver onboarding and ongoing training programs to enhance team skills and product knowledge. Collaborate with cross-functional teams (Product, Operations, and Tech) to improve processes. Track, analyze, and report key support metrics to identify trends, gaps, and opportunities for improvement. Ensure strict adherence to support SLAs, internal policies, and best practices. Qualifications & Skills 2 5 years of experience in Customer Support, with at least 1 year in a Team Lead or supervisory role. Strong communication, leadership, and interpersonal skills. Ability to manage multiple priorities in a fast-paced, customer-centric environment. Excellent problem-solving and decision-making abilities. Hands-on experience with CRM tools and proficiency in Microsoft Office applications. Customer-first mindset with a focus on continuous improvement. This role offers an opportunity to step into a leadership position where you can directly influence customer satisfaction and team success. If you re passionate about people management and customer experience, we d love to have you on our team.

Biomedical Engineer - Field Operations Location: Mumbai Department: Operations Customer Success (Field) Employment Type: Full-Time About Dozee Dozee Health AI is India s leading provider of AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS). Our mission is to save lives by improving patient safety, enhancing outcomes, and reducing healthcare costs through innovative, AI-driven technologies. Trusted by hospitals in India, the USA, and Africa, Dozee is revolutionizing healthcare with cutting-edge solutions. Role Overview As a Biomedical Engineer in Field Operations, you will be the face of Dozee at partner hospitals. This role involves conducting product demonstrations, installing and troubleshooting Dozee devices, and training healthcare professionals on device usage. You will ensure that the deployment and functionality of our solutions meet the highest standards, contributing to better patient outcomes and enhanced operational efficiency. Key Responsibilities Product Demonstrations & Installations Conduct live demonstrations of Dozee s devices at hospitals, showcasing their features and benefits to healthcare professionals. Install Dozee devices, ensuring proper setup and smooth functionality. Provide troubleshooting and technical support during and after installations. Training & Support Train healthcare professionals (nurses, doctors) and patients on how to use Dozee devices and the patient monitoring dashboard. Provide ongoing technical support and assistance, ensuring the devices are used effectively. Gather feedback from end-users to identify opportunities for improvement. Site Assessments & Coordination Perform site assessments to understand hospital requirements and communicate device needs to the remote team. Coordinate with remote teams to relay updates and ensure timely resolution of issues during site visits. Relationship Building Build and maintain strong relationships with healthcare professionals to foster trust and collaboration. Ensure clear, consistent communication between Dozee and hospital staff. Requirements Education & Experience Graduation or Diploma in Science, ITI, or a related field. 0-2 years of field operations or field sales experience in the healthcare or hospital industry. Prior experience working with doctors/nurses is preferred. Skills Basic understanding of computer operations and familiarity with technical tools. Excellent communication skills, with fluency in local languages. Willingness to travel within the city and work in hospital wards. Open to working night shifts occasionally as required. Why Join Dozee Be part of an innovative, mission-driven company revolutionizing healthcare with AI. Opportunity to directly impact patient safety and operational efficiency at top hospitals. Work with a team that has already monitored 1M+ patients and saved over 10 million nursing hours. Qualification : Graduation or Diploma in Science, ITI, or a related field

Junior Graphic Designer Location: Mumbai | Qualification: Bachelor s degree in Graphic Design, Visual Arts, or related field | Experience: 0 6 months Job Overview We are looking for a creative and talented Junior Graphic Designer to join our dynamic team. The ideal candidate will have strong skills in design tools such as Photoshop, Illustrator, Premier Pro, and After Effects, and will contribute to creating visually engaging graphics for websites, social media, and digital marketing campaigns. Key Responsibilities Content Creation: Create high-quality graphics and digital assets using Photoshop, Illustrator, Premier Pro, and After Effects. Digital Design: Design website banners, social media posts, and other assets in line with brand guidelines. Innovation: Bring fresh, innovative ideas for visual content and stay updated with current design trends. Collaboration: Work closely with the marketing team to deliver impactful designs and ensure consistent brand representation. Project Management: Manage multiple projects simultaneously, meet deadlines, and communicate progress proactively. Refinement: Adapt to feedback and perform necessary revisions promptly to meet project requirements. Skills & Competencies Software Proficiency: Expert use of Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects). Design Fundamentals: Basic understanding of design principles, color theory, and typography. Communication: Ability to articulate design choices and collaborate effectively with cross-functional teams. Portfolio: A showcase of projects emphasizing web banners and social media content is required. Mindset: Self-motivated, proactive, and able to thrive in a fast-paced environment. Qualification : Bachelors degree in Graphic Design, Visual Arts, or related field

Tele Sales Executive Experience: 0 - 6 Months Education: HSC Location: Mumbai About the Role We are looking for a highly motivated Tele Sales Executive to join our team in Mumbai. As a key member of our sales team, you will play a vital role in reaching out to potential clients, promoting our products and services, and generating valuable leads. This role offers an excellent opportunity to develop your sales skills and grow in a dynamic and fast-paced environment. Key Responsibilities Outbound Calls: Initiate outbound calls to prospective clients or customers to promote products, services, and special offers. Customer Interaction: Engage in meaningful conversations with customers, addressing their inquiries, providing accurate product information, and resolving issues effectively. Lead Generation: Identify and qualify potential leads by gathering relevant customer information and updating databases for follow-up actions. Record Keeping: Maintain detailed and accurate records of calls, customer interactions, and feedback to ensure proper follow-up and lead management. Follow-Up: Conduct follow-up calls to ensure customer satisfaction, address additional inquiries, and nurture leads for future business opportunities. Skills Required Excel Skills: Proficient in Microsoft Excel to manage data, track calls, and organize information efficiently. Communication Skills: Clear, persuasive verbal communication abilities to effectively engage with customers and promote products or services. Listening Skills: Active listening skills to understand customer needs and provide appropriate solutions. Organization & Time Management: Strong organizational and time management skills to handle multiple calls and tasks efficiently. Opportunity to develop your sales skills in a fast-paced environment. Supportive team culture with ongoing training and career growth opportunities. Competitive salary with performance-based incentives.

Designation: Senior Engineer Location: Mumbai Department: R&D Qualification: B.Tech / B.E in Electronics / Electronics & Communication / Electronics & Telecommunication Experience: 5+ years (exclusively in Electronics Design & Development) Required Skills & Expertise Practical hands-on experience with: Operational Amplifiers (OpAmp) and their applications. DC-DC converters, Low Dropout Regulators (LDOs), thermal calculations, and heatsink selection. Relays and their applications. Diodes, MOSFETs, BJTs, Optocouplers and their real-world usage. Protection devices such as MOV and TVS. Microcontrollers and pin mapping. Communication protocols including CAN, SPI, I2C, Parallel, RS232, RS485, Ethernet, USB. Switch Mode Power Supply (SMPS) design and PCB layout guidelines. EMI/EMC design and testing. Job Description & Responsibilities The candidate will own the product development lifecycle from initial specification through design, validation, and final production, including documentation at every stage: Design & Development Design and implement low-power analog circuits (op-amps, filters, power circuits, BJTs, FETs) and digital circuits (logic gates, microcontrollers, memories). Draft specifications, plan design architecture, create circuit schematics, select components, prepare BOMs, and coordinate procurement. Simulation & Analysis Perform circuit tolerance analysis using Excel, Spice-based Monte-Carlo simulations, TINA, or equivalent tools. Compliance & Standards Design and develop products compliant with hazardous location standards and railway safety standards (IEC, EN, UL, CE), focusing on intrinsic safety, functional safety, and EMI/EMC requirements. Testing & Validation Bring up PCB assemblies and develop low-level hardware test plans to verify design functionality. Debug hardware using oscilloscopes, digital multimeters (DMMs), logic analyzers, and other test equipment. Generate detailed test plans and reports for electrical and environmental compliance tests. Production Support Assist in prototype fabrication including procurement, build processes, and testing. Analyze and modify designs for end-of-life (EOL) considerations, manufacturing feedback, or customer issues. Documentation Document design processes, testing procedures, validation results, and create jigs or fixtures for validation purposes. Additional Expectations Collaborate effectively with cross-functional teams including manufacturing, procurement, and quality assurance. Drive continuous improvement by troubleshooting and resolving design and production issues. Ensure design practices align with company policies and industry best practices for quality and reliability. Qualification : B.Tech / B.E in Electronics / Electronics & Communication / Electronics & Telecommunication

UX Designer Location: Mumbai Experience: 0 3 years Company: KredX About KredX Founded in 2015, KredX has evolved from solving working capital challenges into India s leading integrated supply chain finance platform. Backed by RBI s TReDS license and IFSCA s ITFS license, we are one of the few dual-licensed entities in India empowering domestic and cross-border trade through innovative, technology-driven financial solutions. Our suite of products includes: DTX (Domestic Trade Exchange): RBI-licensed platform for seamless MSME invoice discounting. GTX (Global Trade Exchange): IFSCA-licensed platform offering efficient cross-border trade financing. CMS (Cash Management Solutions): AI-powered platform for automating and optimizing enterprise finance operations. About the Role We are looking for a creative, detail-oriented UX Designer to join our product team. This is an excellent opportunity for early-career designers who are passionate about user-centric design, digital problem-solving, and crafting intuitive experiences. You'll work closely with product managers, engineers, and business teams to build seamless and impactful interfaces across our fintech platforms. Key Responsibilities Collaborate with product and engineering teams to design clean, user-friendly digital experiences. Convert product requirements into wireframes, interactive prototypes, and detailed user flows. Conduct user research, gather feedback, and run usability tests to inform design decisions. Maintain design consistency across platforms by following established design systems and brand guidelines. Balance user needs with business goals while crafting intuitive, functional designs. Stay current on UX/UI best practices, tools, and emerging industry trends. Requirements 0 3 years of experience as a UX/UI Designer, Interaction Designer, or similar role (internships, freelance, or academic projects welcome). A strong portfolio demonstrating your design thinking and problem-solving approach. Proficiency in modern design and prototyping tools such as Figma, Sketch, Adobe XD, InVision, etc. Basic understanding of user research, usability principles, and responsive design. Excellent collaboration and communication skills. Creative mindset with strong attention to detail and a passion for learning and growing. Nice to Have (Optional) Familiarity with HTML/CSS/React for better design handoffs. Experience with motion/interaction design tools or libraries. Awareness of accessibility standards and inclusive design principles. Contribute to building impactful fintech products that support global trade and finance. Collaborate with a passionate, cross-functional team in a fast-paced environment. Be part of a growing company at the intersection of design, technology, and finance. Access continuous learning and growth opportunities in a design-mature ecosystem.

Account Executive Location: Mumbai Reporting To: VP Growth About the Role We re seeking a motivated Account Executive with 1 to 2 years of experience to support the execution of digital marketing, influencer, and brand campaigns across diverse client verticals. You ll be a key point of contact for clients, assisting in campaign delivery, reporting, and account growth. If you re organized, client-focused, and eager to learn and grow within a fast-paced agency environment, this role is for you. Key Responsibilities Client Solutions Assist in planning and executing marketing, influencer, and digital campaigns across multiple clients. Act as a reliable contact for assigned clients, ensuring timely responses to routine queries and requests. Support upselling efforts by identifying growth opportunities within existing accounts and collaborating with senior team members on pitches. Maintain regular client follow-ups to ensure satisfaction and uncover additional needs. Support ideation and execution of content, promotions, and brand events. Research, Reporting & Audits Prepare monthly social media performance reports with key insights, trending content topics, and community feedback. Collaborate with analytics teams to track and report on campaign metrics tailored to client needs. Conduct research and audits, including content strategy plans, competitive analysis, and digital audits to enhance client offerings. Billing & Finance Support Track finance and billing activities related to your accounts. Follow up with clients on outstanding payments. Monitor creatives and scopes of work (SoW) linked to client billing. Must-Have Skills & Experience 1 to 2 years of experience in digital marketing or agency operations. Clear understanding of digital marketing concepts and agency workflows. Ability to track, analyze, and report key performance metrics accurately. Strong organizational, coordination, and time management skills. Proactive, client-first mindset with a drive to ensure smooth execution and client satisfaction. Nice to Have Background in content strategy or digital project management. Basic knowledge of SEO and SEM principles. This role offers a great opportunity to grow your digital marketing skills, work with diverse clients, and collaborate with a passionate team. If you thrive in a fast-paced environment and enjoy client engagement, apply now!

Job Title: Associate Product Manager Location: Mumbai, Maharashtra, India Experience: 0 2 Years Open Positions: 1 Designation: Associate Product Manager Job Overview: We are looking for a motivated and detail-oriented Associate Product Manager to support the development and delivery of our digital platforms. In this role, you ll work closely with cross-functional teams to help define features, improve user experiences, and manage the product development lifecycle using agile methodologies. Key Responsibilities: Assist in planning and executing the product roadmap in alignment with business goals. Collaborate with stakeholders to gather, analyze, and document business and user requirements. Work with UX/UI designers to develop wireframes, mockups, and user flows. Support product lifecycle management from concept to launch. Use analytics tools to track product performance and identify opportunities for improvement. Contribute to daily stand-ups, sprint planning, and retrospectives as part of the agile product development cycle. Required Skills & Qualifications: 0 2 years of experience in product management or a related role (preferably in media, tech, or digital-first environments). Understanding of digital products, content platforms, and user journeys. Familiarity with agile methodologies and product lifecycle stages. Experience with wireframing tools such as Figma or Balsamiq. Basic knowledge of analytics tools (Google Analytics, Search Console, etc.). Strong communication, problem-solving, and organizational skills. Bonus (Preferred, Not Mandatory): Exposure to A/B testing, user research, or data-driven decision-making. Basic understanding of HTML/CSS or CMS platforms. Skill Tags: Product Management | Production Support | Wireframing | Product Lifecycle | Agile | UX Design

Job Title: Game Designer Location: Mumbai Role Overview: We are seeking a creative and innovative Game Designer who can consistently generate fresh ideas and think outside the box. The ideal candidate will bring sharp problem-solving skills, effective planning, and a collaborative spirit to our dynamic team. Key Responsibilities: Develop original and engaging game concepts and ideas on a daily basis. Apply creative thinking to design gameplay mechanics and solve design challenges. Work effectively within a team, meet deadlines, and contribute to project planning. Stay motivated and maintain a positive, proactive approach throughout the development process. Preferred Skills: Strong creativity and the ability to think beyond conventional boundaries. Excellent problem-solving abilities and critical thinking skills. Team-oriented mindset with good communication and planning skills. Knowledge of graphics and illustrations is highly desirable.

Job Title: Associate Customer Experience Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are hiring a Customer Experience Associate to join our dynamic FinTech venture, Salary Finance, part of the Blenheim Chalcot portfolio. In this role, you will be responsible for delivering world-class customer support via email and live chat, ensuring exceptional service and operational efficiency. You will also collaborate with teams in London and India, contributing to building GenAI-enabled, next-gen digital solutions that make a real impact on people s lives. Key Responsibilities: Respond promptly and professionally to customer queries via live chat and email, providing accurate and empathetic support. Resolve queries related to loan applications, payments, and account updates while maintaining high customer satisfaction. Clearly explain policies, product features, and service terms to customers. Log and maintain detailed records of all customer interactions in the CRM system. Escalate unresolved or complex issues to the appropriate departments, ensuring timely follow-ups. Troubleshoot basic tech issues (e.g., login errors, upload failures) and report bugs to the tech team. Adhere to GDPR and data privacy regulations while handling customer information. Meet or exceed SLAs and quality benchmarks. Identify recurring issues and share insights with the product and operations teams to enhance service efficiency. Update and contribute to the internal knowledge base and customer FAQs. Actively promote a positive brand image and foster customer retention. Share best practices and contribute to team training initiatives. Stay current with product updates and compliance standards through regular training. Qualifications & Skills: 1 3 years of experience in a customer support or client servicing role (preferred, but not mandatory for exceptional candidates). Strong written and verbal communication skills in English. Familiarity with CRM tools and support platforms (e.g., Zendesk, Freshdesk). Knowledge of FinTech, loan processing, or financial services is a plus. Proactive problem-solving ability with strong attention to detail. Adaptable and comfortable working in a fast-paced, dynamic environment. Stakeholder management experience is a strong plus. About Salary Finance: Salary Finance is a purpose-led FinTech organization that empowers employees to improve their financial health through affordable loans, earned wage access, savings tools, and financial education. Our mission is to help millions of people reduce financial stress and live happier, more productive lives. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder. For over 26 years, we ve built, scaled, and invested in disruptive businesses across FinTech, EdTech, HealthTech, GovTech, and beyond. Our India operations, headquartered in Mumbai, serve as a vital engine for innovation and delivery, enabling the global success of our ventures. What You ll Get: Be part of the world s leading digital venture builder. Opportunity to work with cutting-edge GenAI technologies and international teams. Learning and development opportunities through real-world challenges. Inclusive and open culture we celebrate diversity, merit, and innovation. 24 annual leave days + 10 public holidays. Private medical insurance (for you and your immediate family). Life insurance coverage. Fun, flexible, and cricket-loving workplace we own the Rajasthan Royals IPL team! If you're passionate about delivering excellent customer service and want to grow in a collaborative, purpose-led organization, apply now to join us at the forefront of FinTech innovation.

Introduction A Technology Sales Engineer role (internally called a Brand Technical Specialist) within IBM Security means providing industry-leading solutions to help our clients navigate the challenges of cloud security, advanced threats, compliance and privacy, as well as mobile and remote security. This role ensures you re continuously growing personally and professionally staying ahead of industry trends and remaining the trusted advisor our clients depend on for success. IBM s excellent onboarding and industry-leading learning culture will equip you to create a lasting impact while advancing your career. In our collaborative and experiential sales environment, you'll work alongside bright minds and keen co-creators always willing to help and be helped as you apply passion to drive our clients' investment in IBM's products and services. Your Role and Responsibilities As a Brand Technical Specialist, you will: Security Strategy Crafting: Work with clients to craft security strategies for infrastructure, applications, and management tailored to their business needs. Enhanced Security Solutions: Detail and present IBM Security solutions that enhance existing technology stacks, helping clients to better manage their security. Effective Communication: Simplify and explain complex technical topics in an easily understandable manner to clients, ensuring clarity and alignment. Trust-Building for Cloud Deals: Build credibility and trust at all levels within client organizations to successfully close complex cloud technology deals, driving value for their business. Required Education Bachelor's Degree Required Technical and Professional Expertise Knowledge of Data Security technologies like Database Activity Monitoring (DAM) using IBM / Imperva / McAfee, deployed both on-premises and in the cloud. Experience guiding clients in adopting DAM solutions, including delivering Proof of Concepts (PoC), Proof of Technology (PoT), Request for Proposal (RFP) responses, and Enablement activities for partners and clients. Strong ability to deliver presentations and demos to clients and partners, explaining complex security solutions in an engaging and clear manner. Experience capturing and prioritizing complex requirements, resolving conflicts, and obtaining client buy-in on assumptions to fill gaps in critical requirements. Good to Have Experience Understanding of heterogeneous types of databases such as RDBMS (DB2, Oracle, MS SQL), RDS, DBaaS / PaaS, Big Data, Data Warehouse, SAP HANA, etc. Experience articulating technology options to clients, advising on strategic decision-making, and exploring innovative solutions to accelerate their digital transformation. At IBM, we foster a culture of growth, collaboration, and innovation. As a Brand Technical Specialist, you'll join a team of experts dedicated to helping clients tackle complex security challenges. You will be empowered with cutting-edge technology and supported by a network of mentors and coaches to ensure your continuous success and development. In this role, your contributions directly impact IBM s growth and help shape the future of security solutions for global businesses. Join us at IBM Security to drive meaningful change and secure the digital transformation journeys of the most innovative companies worldwide. This job description highlights the key responsibilities and qualifications required for the Technology Sales Engineer (Brand Technical Specialist) role, providing potential candidates a clear understanding of the position and its importance at IBM Security.

About Intugine: Ever wondered how the physical goods we consume every day (think dairy, snacks, or your favourite choco chip ice cream) reach you in time? Or how beautiful furniture or sophisticated electronic equipment and gadgets you use are delivered in the best possible condition at your doorstep. Their journey spans from getting sourced, manufactured, and stored, to getting moved across a highly intricate supply chain network across the globe before it gets delivered. Global brands constantly face challenges like not having visibility of their raw materials, which delays production and in turn, delays customer shipments, or tracking shipments across various modalities and multiple geographies. Intugine Technologies is one of the most trusted solution partners catering to these brands with its best-in-class visibility platform helping brands gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Their solutions have helped eliminate operational inefficiencies, reduce logistics costs and improve OTIF, order to delivery TAT, and minimise dwell time and detention costs. Intugine is a proud partner of the National Logistics Policy, an initiative by the Government of India. With this, it provides these brands with additional information via their integrations with FASTag, Port Community System, and Freight Operations Information System to name a few. Today Intugine works with 75+ global enterprise names like GE Healthcare, Signify, Flipkart, Mahindra Logistics, Titan, Diageo, Ultratech Cement, Bridgestone, and GMMCO. Role: We are looking for an experienced Strategic Account Manager who is an outside the box thinker with proven experience, developing creative solutions. You are a people person, with remarkable communication skills and will be working with our existing clients, building and maintaining long term relations with new accounts. Our right fit would be a fast learner who can learn our products inside-out quickly and someone who will be instrumental in the company s growth. Key Responsibilities: Be the primary point of contact, establish and maintain long term relations with the clients. Prepare long-term and short-term goals and account objectives for the team. Estimate and establish cost parameters, budgets, campaigns, and potential ROI. Supervise account management and strategies. Communicate with major clients on a regular basis, handle complaints and suggest solutions with innovative ideas to meet client needs in a timely and effective manner. Propose pricing models based on customer s needs and product usage. Prepare proposals and detailed costing prior to negotiation with clients. Act as the liaison between clients and internal teams for the constant development of new products. Set up presentations with CXO s to discuss technical solutions. Identify gaps in the overall Business and take new initiatives to bridge those gaps. What you ll need: 2-5 years of client-facing experience. Bachelors/Masters Degree from a Tier-1 Institute. Excellent communication and presentation skills and ability to maintain relations with senior executives from the client s side. Ability to understand and the hunger to learn more about technology-based products. A knack to understand technology-based products and explain it in simple terms. Should be analytical, adept at solving critical problems, and handling & prioritizing multiple tasks. Prior experience in a company based in the logistics industry would be preferred. Perks at Intugine: Comprehensive Health Cover - For you Personal Development Budget- Upskill yourself, we ve got the bill Flexible Working Hours - Set your own work hours Open door policy - No to cubicles. Yes to the Open door policy. Generous Parental Leave - Cause work comes second sometimes Documented Equal Pay Policy - Since we re in 2024! Education Assistance - Let us help you soar to new heights Work Autonomy - Enjoy complete ownership over your work Employee Life Skill Training Program - Regular sessions on tax saving, investments, mental well-being, health and Fitness etc. Company Outings - Unwind with teammates. Work can wait. Paid time off - Because your well-being is our priority Qualification : Bachelors/Masters Degree from a Tier-1 Institute.