Feedback Management Jobs in Chennai

Position: Team Leader - Voice Process Location: Chennai Designation: Team Leader Education: Any Graduate Job Description Set Clear Goals: Establish and communicate clear team objectives and individual targets. Task Delegation: Assign tasks to team members, ensuring that deadlines are met efficiently. Daily Operations Management: Supervise and manage day-to-day operations to ensure smooth workflow. Performance Monitoring: Track and evaluate team performance, analyzing key metrics and providing reports to upper management. Motivation & Leadership: Foster a positive team environment, keeping the team motivated and focused on achieving goals. Team Building: Plan and organize team-building activities to improve collaboration and morale. Attrition Control: Proactively manage and minimize team attrition. Target Achievement: Ensure that team targets are consistently met in line with organizational goals. Candidate Profile Experience: Minimum of 2 years in Sales/Collection within a Call Centre or BPO environment. Industry Experience: Previous experience in Sales (Credit Cards, NBFC, Telecom) is preferred. Team Leadership: Proven ability to lead and manage a team effectively, with a focus on motivation and target achievement. Skills Exceptional communication and interpersonal skills. Strong persuasive and convincing abilities to drive performance. Qualification : Any Graduate

Position: Customer Support Executive / Telesales Executive Location: Chennai Domain: Banking / Telecom / Airlines Designation: Customer Support Executive / Telesales Executive Education: Any Graduate Languages Required: Tamil, Hindi, Telugu, Malayalam, Kannada Job Description Customer Query Resolution: Manage inbound calls and resolve customer inquiries with accuracy and professionalism. Sales Pitching & Target Achievement: Actively pitch sales and close calls to meet or exceed targets. Cross-Selling: Promote and cross-sell various banking/financial products to existing and potential customers. Customer Database Management: Efficiently manage and update customer databases, ensuring data accuracy and compliance. Candidate Profile Experience: Minimum 6 months to 1 year in a BPO/Call Center environment. Skills High energy and excellent convincing abilities. Strong communication skills, with proficiency in multiple languages (Tamil, Hindi, Telugu, Malayalam, Kannada). Freshers with a passion for customer service and sales are welcome to apply. Preferred: Prior experience in the Banking, Telecom, or Airlines sectors is a plus. Qualification : Any Graduate

Position: Senior Quality Control Location: Chennai Department: Publishing Services Job Type: Full-time Industry: E-Publishing About Us At Kriyadocs, we simplify the entire publishing process from authoring and reviewing to distribution through our flagship platform. With over 15 years of experience, we support top-tier publishing houses globally with digital and print content, leveraging cutting-edge technology, streamlined workflows, and industry expertise. Our extensive services include copyediting, typesetting, project management, and more, delivering high-quality, publication-ready content. We re proud to partner with over 30 global customers, driving growth with a values-driven culture and a vision to be the world s preferred partner in knowledge sharing. What It s Like to Work Here At Kriyadocs, we re more than a team we re Kriyators. Our culture is built on a foundation of: Delivering Excellence, Delivering Delight Staying Curious, Staying Driven Dreaming Big, Rising Together You ll thrive here if you re: Fearless in embracing challenges Focused on learning, improving, and driving successful outcomes Passionate about taking ownership of your work with pride Cloud-Based Innovation: We re a SaaS company creating products powered by the latest in Machine Learning (ML) and Artificial Intelligence (AI). Global Exposure: Work with international customers and teams, gaining experience in a fast-evolving global market. Impactful Work: We offer you the chance to bring your ideas to life and create meaningful experiences for our clients. Agile & Collaborative Environment: Join a dynamic, growing team that values learning, quality, and ownership. Role Overview We re looking for a skilled Senior Quality Controller to ensure that our published materials meet the highest standards of quality and accuracy. You ll work closely with production teams to review manuscripts, proofs, and final outputs, ensuring compliance with publishing guidelines and company standards. This role demands expertise in quality control processes and the ability to collaborate across departments to improve overall output. What You ll Do Review manuscripts, proofs, and final materials for accuracy, consistency, and adherence to publisher guidelines. Provide constructive feedback to production teams to enhance the overall quality of published materials. Ensure all work meets established publishing standards and guidelines. Address and resolve any quality control issues that arise during the publishing process. Track and analyze quality control metrics to identify opportunities for improvement. Mentor and train junior staff as required, helping them grow in their roles. Collaborate with various publishing teams to ensure alignment with quality control processes and company objectives. Develop and implement robust quality control procedures for all published materials. Skills & Experience Minimum 3-4 years of experience in typesetting and e-publishing, with strong knowledge of book quality control processes. Expertise in reviewing styles, layout consistency, and ensuring corrections from authors and publishers are accurately implemented post-page proofs. Proficiency with proofreading symbols, math typesetting, scientific notations, and equation formatting. Strong analytical thinking and attention to detail in project evaluation. In-depth understanding of typography and typesetting standards. Experience with printer quality control, preflight reports, and document comparison processes. Advanced proficiency in MS Office and Adobe Acrobat Professional. Able to work independently as well as collaboratively within a team. Excellent organizational skills with a keen eye for detail. Flexibility to manage a variety of projects simultaneously. Experience in journal publishing is a plus.

Position: Language Editor (Level 2 & 3 Copyeditor) Location: Chennai Department: Publishing Services Job Type: Full-time Industry: E-Publishing About Us At Kriyadocs , we are a leading document workflow platform focused on the publishing industry. With over 19 years of experience, we have partnered with prestigious publishing houses worldwide to deliver world-class, publication-ready digital and print content. By integrating cutting-edge technology, streamlined processes, and deep domain expertise, we simplify the entire publishing lifecycle from authoring to distribution. Our vision is to make publishing content as easy as a click of a button and become the partner of choice for organizations and individuals looking to share knowledge. We are driven by a passion for technology and innovation, delivering Happy Authors and Happy Employees. What It s Like to Work Here At Kriyadocs, every Kriyator embodies our core values to: Deliver Excellence Deliver Delight Stay Curious Stay Driven Dream Big Rise Together You could also be a Kriyator if you are: Fearless in taking on challenges. Focused on learning, demonstrating new skills, and achieving successful outcomes. Fanatical about taking pride and responsibility in your work. Role Overview We are looking for an experienced Senior Copyeditor to join our team. As a Senior Copyeditor, you will oversee the quality assessment of deliverables, mentor the editorial team, and ensure the highest editorial standards are met. This is a hands-on role that involves managing day-to-day editorial challenges and facilitating continuous learning within the group. Key Responsibilities Assess Deliverables: Evaluate the group s output daily to ensure quality standards are met. Review Articles: Conduct reviews based on customer/editor competencies, ensuring consistency and accuracy. Performance Evaluation: Quantitatively assess the team's performance and provide constructive feedback. Training & Development: Conduct daily and weekly learning sessions based on performance reports to improve editorial skills. Report & Update: Provide weekly reports on team health, progress, and challenges. Team Support: Ensure team members are equipped and comfortable with their assigned tasks. Optimization: Recognize the strengths and weaknesses within the team and work on optimizing performance. Initiate & Lead: Volunteer to lead new initiatives, training sessions, and take on additional responsibilities. Skills & Experience Excellent attention to detail and a keen eye for quality. Strong team player with excellent communication and interpersonal skills. Ability to assess and optimize the strengths of individual team members. Proactive in taking on new responsibilities and driving team improvements. Leadership in initiating new ideas and fostering a culture of continuous learning. Experience in copyediting, proofreading, and working with editorial teams in a publishing environment. Strong understanding of customer/editor competencies in the context of publishing. Eligibility Criteria Qualifications: Master's degree in Life Sciences, Technology, Humanities, or a related field. Experience: 4+ years of hands-on experience in copyediting, with a strong focus on team management and quality assurance. Skills: Strong organizational, communication, and leadership skills. Qualification : Master's degree in Life Sciences, Technology, Humanities, or a related field

CRM Executive Location: Chennai Position Summary We are looking for a proactive CRM Executive to manage customer relationships throughout the post-sales process. This role involves maintaining effective communication with clients, coordinating with internal departments, and ensuring timely documentation, updates, and handovers. The ideal candidate will be customer-focused, organized, and experienced in using CRM or ERP systems to drive customer satisfaction and retention. Key Responsibilities Coordinate all post-sale documentation, including booking forms, KYC collection, and cost sheet confirmations. Conduct customer welcome calls/emails and share receipts, project documents, and key updates. Maintain and update CRM/ERP systems for lead management, project tracking, and payment schedules. Collaborate with the legal team and customers to prepare and process agreements. Assist customers in home loan processing by coordinating with banks and preparing necessary documentation. Generate demand letters based on construction milestones and follow up for stage-wise payments. Handle customer complaints and queries with professionalism, ensuring timely acknowledgment and resolution. Organize joint inspections, manage snag point resolutions, and facilitate final payment collection. Lead the final handover process, ensuring all documentation is complete and communication is clear. Qualifications Bachelor's degree in Business Administration, Sales, or a related field. Strong time management and organizational skills. Basic understanding of project management processes. Candidate Profile Familiarity with sales and negotiation techniques. Hands-on experience with CRM/ERP systems. Effective negotiation and communication skills. Ability to thrive in a high-pressure, deadline-driven environment. Strong relationship-building skills both with clients and internal teams. Decisive, efficient, and quality-focused. High standards of integrity and professionalism. A collaborative team player capable of working across multiple departments. Qualification : Bachelor's degree in Business Administration, Sales, or a related field

Role: Senior Relationship Manager Wealth Manager Location: Chennai Experience Required: 6 8 Years Job Type: Full-Time About Scripbox Founded in 2012, Scripbox is India s leading Digital Wealth Management platform. Our mission is simple: to demystify investing using technology, data, and science. With a customer-first approach, we guide individuals through their investment journey, helping them build wealth and achieve long-term financial goals. Be a Change-Maker: Join a company that s transforming wealth management through technology and innovation. Drive Real Impact: Play a strategic role in scaling a high-growth business channel. Collaborate & Innovate: Be part of a team that thrives on ownership, collaboration, and continuous learning. Empower Financial Futures: Help clients make confident, informed decisions about their wealth. Grow Your Career: We invest in our people your growth matters as much as our success. Role Overview As a Senior Relationship Manager Wealth Manager, you ll manage a portfolio of high-net-worth clients, delivering personalized financial advice and wealth planning. You ll also lead and mentor a team of Junior and Trainee Relationship Managers, helping them excel while contributing to strategic business growth. Key Responsibilities Client Portfolio Management Serve as the lead advisor for a portfolio of HNI clients, offering tailored investment strategies. Conduct deep-dive financial planning, goal-based asset allocation, and risk profiling. Handle complex financial situations, guiding clients through volatile markets and critical decisions. Team Leadership Coach and mentor Junior and Trainee RMs, promoting a high-performance, client-first culture. Conduct regular feedback sessions and performance reviews. Ensure adherence to Scripbox s standards of credibility, reliability, and trust. Business Growth & Strategy Drive growth in Net AUA by deepening relationships and securing referrals. Initiate and implement strategies to enhance client experience and operational processes. Represent Scripbox at client events, industry forums, and thought leadership platforms. Who We re Looking For Experience & Qualifications 7+ years in wealth management or a related financial advisory role. Proven experience in team management or mentoring roles. Bachelor s degree (Finance/Economics preferred). Advanced certifications such as CFP or CFA Level 2/3 are highly preferred. Skills & Competencies Strong expertise in financial planning, mutual funds, portfolio structuring, and client engagement. Exceptional communication and relationship-building skills. High emotional intelligence and empathy, with the ability to earn trust and build lasting client relationships. Strategic thinking with a sharp focus on growth, efficiency, and team excellence. Career Path This role offers clear growth opportunities into Regional Manager and senior leadership roles within Scripbox s Wealth Management division. Qualification : Bachelors degree (Finance/Economics preferred)

Technical Product Manager Location: Chennai Work Type: Full-Time Job Overview We are seeking a motivated and experienced Technical Product Manager to join our innovative team. In this role, you will collaborate with cross-functional teams to shape and deliver products that address customer needs and drive growth in the genomics industry. Your expertise will help translate complex scientific concepts into impactful product solutions, ensuring market success and customer satisfaction. Key Responsibilities Sales Enablement Partner with Customer Success to develop comprehensive documentation, tutorials, and training programs Craft compelling product narratives and presentations to empower the sales team in communicating the platform s value Gather and analyze market insights and customer feedback to refine product positioning and messaging Full Product Lifecycle Management Translate user needs into clear and actionable product requirements (SRS) Lead use case development and prioritize product requirements effectively Manage the full Design History File (DHF) suite and ensure compliance Collect post-release feedback to drive continuous product improvement Cross-functional Collaboration Work closely with product development, engineering, and design teams to steer product development Collaborate with customer support and implementation teams to ensure exceptional customer experiences Act as a subject matter expert, providing technical guidance to internal teams and external stakeholders Customer Engagement Align product strategies with business goals and customer needs Build and maintain strong relationships with key customers and partners Advocate for customers by gathering feedback and influencing product enhancements Prioritize feature development based on market demand and business impact Qualifications Bachelor s degree in a relevant technical field (e.g., Genetics, Genomics, Bioinformatics); Master s degree or higher preferred 3 4+ years of technical product management experience, ideally within genomics, life sciences, or related industries Deep knowledge of genomics platforms, software, and technologies Proven ability to analyze complex problems, assess risks, and deliver solutions Strong experience collaborating with cross-functional teams including engineering, sales, and customer success Skilled in direct customer engagement and translating insights into product improvements Excellent communication and presentation skills, able to convey complex technical information to diverse audiences Proficient with product management tools (Jira, Confluence) and Agile methodologies (Scrum, Kanban) Qualification : Bachelors degree in a relevant technical field (e.g., Genetics, Genomics, Bioinformatics); Masters degree or higher preferred

Senior Software Engineer PHP Location: Chennai Experience: 4 7 Years Company: TNQ Technologies About the Role TNQTech is looking for a skilled Senior Software Engineer (PHP) to join our expanding development team. In this role, you ll contribute to the creation of cutting-edge solutions in the scholarly publishing domain. You'll be responsible for writing clean, scalable code, mentoring junior developers, and ensuring optimal application performance. Key Responsibilities Develop, test, and maintain high-quality code based on project requirements Collaborate with stakeholders to clarify technical and functional requirements Continuously improve application performance, responsiveness, and scalability Review code and provide constructive feedback to peers and junior developers Adhere to best practices in coding, testing, and documentation Participate in sprint planning, retrospectives, and other Agile ceremonies Contribute to fostering a collaborative and high-quality engineering culture Ideal Candidate Profile Graduate in any discipline with 4 7 years of hands-on experience in PHP development Solid understanding of Object-Oriented Programming (OOP) principles Proficiency with at least one MVC framework such as CakePHP, CodeIgniter, Zend, or Yii Experience with source control management (SCM) tools Hands-on experience with databases (e.g., MySQL, PostgreSQL) Working knowledge of HTML, CSS, JavaScript, and automated unit testing Familiarity with Agile methodologies and team collaboration practices Nice to Have (Bonus Skills) Understanding of design patterns, data structures, and algorithms Experience with CI/CD platforms and deployment pipelines Knowledge of RESTful APIs and integrating third-party services Be part of a forward-thinking team transforming content and technology for global scholarly publishing. At TNQTech, you'll find a collaborative work culture, opportunities to grow, and a chance to make an impact at scale. Qualification : Graduate in any discipline

Software Engineer PHP Location: Chennai Experience: 2 4 Years Company: TNQ Technologies About the Role TNQTech is looking for a talented Software Engineer (PHP) to join our growing development team. In this role, you will help build and maintain high-performance web applications that power the future of scholarly publishing. You ll write clean, efficient code and collaborate closely with cross-functional teams to ensure top-notch product quality. Key Responsibilities Develop, test, and maintain high-quality PHP code in line with project requirements Collaborate with stakeholders to understand and resolve technical queries Optimize application performance, responsiveness, and scalability Participate in code reviews and incorporate feedback from senior engineers Follow established coding standards, development processes, and best practices Ideal Candidate Profile Graduate in any discipline with 2 4 years of hands-on experience in PHP development Strong knowledge of Object-Oriented Programming (OOP) concepts Experience with at least one MVC framework such as CakePHP, CodeIgniter, Zend, or Yii Familiarity with source control management (SCM) tools Experience working with relational databases (e.g., MySQL, PostgreSQL) Proficient in HTML, CSS, and JavaScript Bonus Skills (Nice to Have) Experience with automated unit testing Understanding of data structures and algorithms Exposure to agile methodologies and collaborative development environments At TNQTech, you ll be part of a forward-thinking team that is revolutionizing content and technology in academic publishing. We offer a dynamic work environment, opportunities to grow your technical expertise, and the chance to make meaningful contributions from day one. Qualification : Graduate in any discipline

Project Lead Technology & Platform Development (API Product Owner) Location: Chennai Experience: 5 9 Years Company: Tata Communications Employment Type: Full-Time About Tata Communications Tata Communications is redefining global connectivity with innovation and intelligence. As a leader in Cloud, Mobility, IoT, Security, Collaboration, Media, and Network Services, we are building a New World of Communications backed by cutting-edge digital platforms, customer-centric solutions, and transformative technology. Role Overview We are seeking a Project Lead (API Product Owner) to drive the strategy, roadmap, and execution of our Self-Service API Gateway within Tata Communications Digital Ecosystem. This individual contributor role holds end-to-end ownership of API product development, aligning business needs with technology innovation to enhance customer experience and revenue generation. You'll be responsible for delivering impactful API solutions by collaborating with engineering, design, and cross-functional teams, ensuring alignment with both market trends and business strategy. Key Responsibilities Product Strategy & Discovery: Define and execute a long- and short-term API product roadmap aligned with company goals and customer needs. Continuously evaluate market trends, competitive landscape, and user feedback to inform product direction. Build deep understanding of the business domain to identify high-value product opportunities. Product Development & Requirement Management: Translate business requirements into clear, actionable user stories and acceptance criteria. Validate artifacts (user stories, wireframes, documentation) to address feasibility, usability, and business value. Prioritize product backlog using a data-driven framework, balancing technical feasibility with stakeholder needs. Maintain backlog hygiene, flag escalated features or bugs, and prep for sprint readiness. Team Collaboration: Partner with engineering, design, and business teams to guide development from concept to launch. Ensure seamless alignment across internal stakeholders by communicating priorities and progress. Agile Delivery & Governance: Actively participate in Agile ceremonies including PI planning, daily stand-ups, sprint reviews, and retrospectives. Perform functional testing and sprint validation to ensure timely and high-quality releases. Metrics & Performance Analysis: Define and monitor KPIs for product engagement and technical performance. Leverage analytics to continuously improve product strategy and execution. Minimum Qualifications Bachelor's degree in Computer Science, Engineering, or related technical field. 5+ years of experience in Application Integration and API Management, preferably in Telecom or Digital Transformation domains. 2+ years in Product Ownership or Technical Product Management, with hands-on experience in API platforms and architectures. Technical Proficiency Expertise in RESTful APIs, SOAP, JSON/XML, and Web Services. Working knowledge of Java, Spring Boot, Microservices, and JavaScript. Experience in HTTP/HTTPS protocols, web servers, SQL scripting, and relational database design. Familiarity with API security and identity standards (OAuth, SAML, OpenID, TLS, PKI). Experience with API monetization, analytics, developer portals, and ecosystem design. Exposure to databases like MariaDB or MongoDB. Preferred Attributes Experience with API-first product development and platform integration strategies. Strong collaboration skills and ability to work cross-functionally across product, engineering, and business. Entrepreneurial mindset with analytical and problem-solving abilities. Passion for innovation, API marketplaces, and delivering scalable, customer-centric solutions. Drive strategic, high-impact digital transformation projects in a globally recognized company. Lead the next generation of API-driven services and platforms. Collaborate with top-tier technology and business professionals. Be part of a visionary, agile, and inclusive work culture shaping the future of connectivity. Qualification : Bachelor's degree in Computer Science, Engineering, or related technical field

Job Title: Manager / Senior Manager Operations Experience Required: 7 15 Years Job Category: Billing Operations Location: Chennai Eligibility: Graduates from any stream Work Mode: Work from Office Job Summary: We are seeking an experienced and strategic Manager / Senior Manager Operations to lead and oversee our end-to-end Revenue Cycle Management (RCM) operations. This role requires deep domain expertise in medical billing, strong leadership, and the ability to manage teams, clients, and data-driven decision-making effectively. Key Responsibilities: Lead and manage end-to-end RCM processes including Charge Entry, Payment Posting, and AR Management. Oversee daily operations and ensure quality, productivity, and process compliance. Manage and mentor teams; provide guidance, support, and performance feedback. Build strong relationships with clients through effective communication via email and calls. Drive data-driven decision-making through data analysis, report generation, and delivering presentations to management. Contribute to operational planning including transition management and FTE forecasting. Collaborate cross-functionally to improve process efficiency and resolve escalations. Maintain a high standard of professionalism, confidentiality, and integrity. Required Skills & Qualifications: Minimum 12 years of experience in end-to-end RCM operations. At least 3 to 5 years of experience in managing and leading teams. Strong oral and written communication skills. Excellent interpersonal skills and ability to work collaboratively or independently. Proficient in MS Office, especially Excel and PowerPoint. Demonstrated experience in client handling, data reporting, and process transitions. Job Essentials: Hands-on experience with Charge Entry, Payment Posting, and AR functions. Experience in handling client communications and escalations. Expertise in data analytics, reporting, and presenting business insights. Proven track record in transition planning and workforce (FTE) management. Qualification : Graduates from any stream

Manager, Country Operations (India) Location: Chennai, India Team: Teleport (AirAsia's logistics arm) Focus: Air Freight Operations, Ground Handling & 3PL Coordination Teleport is reimagining logistics across Asia. Every day, we move cargo through 100+ airports fast, secure, and efficiently. Our goal? Be the go-to end-to-end delivery solutions provider in Asia. To do that, we need leaders who thrive in a fast-paced, startup-like culture. About the Role We're looking for a hands-on Country Operations Manager to take ownership of our air cargo operations in India. You ll lead day-to-day operational performance, work closely with Cargo Terminal Operators (CTOs), ground handling teams, customs, and 3PLs, and act as the key link between strategy and execution. This is a dynamic, multi-disciplinary leadership role with a strong focus on process improvement, stakeholder engagement, and operational excellence. What You'll Be Doing A Day in the Life Operations Management Oversee daily air freight operations: loading, unloading, handling Ensure shipments (including hazardous goods) comply with all legal & safety regulations Conduct toolbox meetings, weekly/monthly ops reviews, and lead operational briefings Maintain SLA adherence for shipment movement and handover Performance & Process Improvement Monitor key KPIs and operational costs (fuel, packaging, etc.) Drive productivity optimization through staffing, capacity, and resource planning Lead new initiatives to reduce CPP (cost per parcel) and enhance delivery timelines Analyze fleet/community budgeting and forecast volumes to scale delivery capacity Stakeholder & Partner Engagement Coordinate with CTOs, airport authorities, freight forwarders, and internal departments Onboard and manage 3PL vendors with performance tracking Respond to customs-related inquiries and ensure timely, compliant declarations Team Leadership & Training Resolve staff conflicts, motivate teams, and handle feedback loops Design and roll out training/coaching programs for ground teams and couriers Implement safety and compliance initiatives to maintain operational integrity What You Need to Succeed Must-Have Skills Excellent communication and interpersonal skills (English fluency required) Strong data accuracy and reporting skills Proficiency in Microsoft Office and operational software High attention to detail accuracy is non-negotiable Hands-on experience leading logistics or operations teams Leadership Style We Value Willing to roll up your sleeves lead by example Biased for action speed > perfection Transparent, proactive communicator Goal-focused, flexible on execution People-first mindset we treat our team with respect and empathy At Teleport by AirAsia, we don t just move cargo we move fast, solve hard problems, and build the future of logistics across Asia. You ll get the chance to lead meaningful projects, work with cross-functional teams, and shape the country-level operations strategy. We embrace diversity and are proud to be an equal opportunity employer. Everyone is welcome here. Apply now and help us change how Asia delivers.

Sales Manager India (South) | 5-8 Years Experience | Chennai Location: Chennai Experience: 5 to 8 Years Job Overview We re seeking an experienced and motivated Sales Manager to join our team in South India. If you are passionate about driving revenue growth and have a proven track record in the construction and real estate industry, this role offers a fantastic opportunity to lead strategic sales initiatives, expand our customer base, and consistently exceed sales targets. Experience & Educational Qualifications 5 to 8 years of sales management experience, preferably in the construction and real estate sector. Bachelor s or Master s degree in Technology or a related field. Key Skills Required Strong ability to generate high-quality leads and engage with C-level executives effectively. Deep understanding of product/module functionalities with the capability to conduct demos independently. Skilled in managing the complete sales lifecycle from product demo and proposal creation to negotiation and closure. Proficient in using sales tools and CRM software to manage pipeline and sales activities. Strategic mindset to align sales efforts with evolving market trends and business objectives. Willingness to travel locally and interstate for client meetings and deal closures. Roles & Responsibilities Generate and nurture leads while building strong relationships with senior decision-makers. Conduct independent product demonstrations to prospects and customers. Manage the end-to-end sales process, including proposal development, negotiation, and deal closure. Collaborate closely with cross-functional teams such as marketing, product development, and customer support to ensure seamless customer engagement and satisfaction. Deliver daily sales reports and updates to the leadership team. Demonstrate ownership and commitment towards achieving sales targets and organizational goals. Travel as needed to meet clients and close sales deals. Preferred Qualifications Familiarity with sales tools and CRM systems for effective pipeline management. Ability to think strategically and adjust sales tactics based on competitive landscape and customer feedback. Flexible working hours to support your work-life balance. Strong focus on learning and professional development. Comprehensive medical and insurance benefits. Be part of a market-leading company in real estate ERP solutions. About In4Velocity Founded in 2004, In4Velocity is a trusted partner for real estate, construction, and infrastructure firms worldwide. Our flagship ERP platform, In4Suite , seamlessly integrates buy-side, sell-side, and internal processes into one comprehensive ecosystem, empowering stakeholders with real-time insights and data-driven decision-making. Supported by a robust Business Intelligence system and unparalleled global support, In4Suite is the preferred choice for organizations aiming to streamline operations and achieve digital transformation in real estate development and construction management. Join In4Velocity and be part of an innovative journey shaping the future of real estate technology. Apply now and take your career to the next level! Qualification : Bachelors or Masters degree in Technology or a related field.

Job Title: Customer Service Engineer Experience: 5 to 8 Years Location: Chennai Qualification: Diploma in Mechanical Engineering Age Range: 23 28 years Job Type: Full Time Job Summary We are seeking an experienced Customer Service Engineer with a strong background in Mechanical Seals or Pumps. The ideal candidate will coordinate site installations, conduct regular customer training, and perform troubleshooting to ensure optimal service delivery. Willingness to travel 15 20 days per month is essential for this role. Key Responsibilities Coordinate with customers for site installations and provide ongoing technical training. Perform major troubleshooting and problem resolution at customer sites. Conduct customer service surveys to gather feedback and improve service quality. Provide timely and efficient support to maintain customer satisfaction. Manage service operations across Chennai and nearby locations with occasional travel. Required Skills & Experience 5 to 8 years of hands-on experience as a Service Engineer in the Mechanical Seals or Pumps industry. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Excellent customer communication and coordination abilities. Willingness to travel 15 to 20 days per month. Ability to work independently and handle customer site visits efficiently. Qualifications Diploma in Mechanical Engineering. Work with a leading provider in the mechanical seals and pumps industry. Opportunity to engage with diverse customers and enhance technical skills. Supportive work culture encouraging growth and learning. Competitive salary and benefits. Qualification : Diploma in Mechanical Engineering.

Description Job Requirements Role/ Job Title: Talent Acquisition Manager Business: Corporate Function Roles & Responsibilities: Ensure that all recruitment processes and systems are implemented smoothly in order to facilitate hiring at the bank. Drive talent acquisition channel strategy, focusing on low-cost hiring channels and lowering average cost per hire. Deliver end to end recruitment services for the vertical within the stipulated aggressive timelines and build the talent pipeline for the business to achieve the hiring targets for the LOB within the standard timelines at optimal price points. Ensure that defined SLAs, TAT are met. Participate in the channel strategy for hiring talent, thereby optimising low-cost hiring channels and driving down the average cost per hire. Extensive use of social and professional networking sites to identify potential candidates. Establish and help create a brand value to attract a talent pool from the market. Prioritizing and balancing the recruitment needs as per business criticality. Communicate progress on assigned job vacancies on a regular basis and offer advice on the action plan to close the position within the given SLAs. Keep recruitment budgets and overall resourcing costs in control. Manage the key ratios of TAT, joining ratio, IJP movement, cost per hire, and infant attrition. Continuously derive insights from candidate feedback to design improvements or processes as relevant, with the sponsorship of line and HR leaders. Key Success Metrics: Time to hire; Quality of hire; Talent Diversity; Process excellence; Stakeholder feedback and Cost per hire

Description: Database Administrator (DBA) About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the role: The DBA will provide technical expertise in designing, managing, and administering databases in Cloud (AWS & Azure) and on-premises to meet the shifting organizational demands. You will engage in modernization activities to migrate databases to the cloud and will be part of automation efforts to enhance provisioning and operations of all types of datastores. What you will do: Ensure availability of critical database systems hosted on cloud and On-Premise. Manage the implementation, maintenance and enforcement of effective industry standard processes and policies across environments. Requirement gathering, end to end planning and implementation of projects related to data platform. Involved in the design process with DBA, Apps Dev, and other technical teams to implement solutions. Liaise with managers and staff of application and development teams to ensure consistent application of the tactical and strategic directions of Gartner. Meeting and exceeding SLA's/OLA's. Prepared for advancing technology. Support the tactical and strategic directions for Gartner's database infrastructure. Provide status reports to the higher management. Maintain Service Levels and department goals for problem resolution. Effective patch management and upgrade management. Works closely with other Cloud and Data Center Management staff to ensure departmental consistency. What you will need: Strong IT professional with 4+ yrs of experience in database management. The candidate should have strong qualitative and quantitative problem-solving skills along with high on ownership and accountability. Must have: 2-4 years of relevant hands-on experience in Postgres database management. Should have conceptual knowledge of AWS / Azure. Willingness to learn open source / other databases technologies. Open to learn DevOps tools for day-to-day operations. Who you are: Motivated, high-potential performer, with demonstrated ability to influence and lead. Strong communicator with excellent interpersonal skills. Able to solve complex problems and successfully manage ambiguity and unexpected change. Teachable and embracing of best practices and feedback as a means of continuous improvement. Consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges. Don t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

Your Impact In this role, you will provide dedicated administrative support to several executive-level colleagues, always maintaining a customer-focused approach and demonstrating the highest standards of customer service. Your core responsibility will be to organize the busy workdays of your supported colleagues, ensure smooth progress on their projects, communicate on their behalf with clients, and effectively solve problems by collaborating with others. Key responsibilities include: Managing complex calendars, coordinating international travel, and facilitating communication between clients and internal teams. Using advanced communication skills to negotiate, persuade, and navigate complex situations. Developing solutions for ambiguous scenarios and managing them end-to-end, applying practical judgment, resourcefulness, and high-level ownership. Anticipating and proactively addressing the needs of supported colleagues by building close working relationships and fully understanding their priorities and working preferences. Engaging with executive-level colleagues and responding appropriately, ensuring relationships are maintained in a professional and customer-focused manner. In this fast-paced and dynamic environment, adaptability and resilience will be crucial, especially when working under tight deadlines. We re looking for professionals with attention to detail and problem-solving skills who can collaborate in a team environment. Emotional intelligence is highly valued, as your ability to engage and respond appropriately will be vital for maintaining relationships. This role is an excellent opportunity for individuals with backgrounds in customer service, corporate administration, tourism, hospitality, aviation, or those already in assistant roles who wish to further develop their knowledge and skills. We provide extensive training to support your growth. Benefits & Perks McKinsey offers a competitive salary along with a comprehensive benefits package that includes: Physical and Mental Well-being: Healthcare coverage for you, your spouse/domestic partner, and children (medical, dental, mental health, and vision). Life and business travel accident insurance. Paid time off, plus additional paid time off to volunteer and support charitable causes. Financial Well-being: Annual performance-related bonus. Fully paid leave for new parents. Learning & Development: Comprehensive onboarding to your new role. Access to learning programs (including unlimited e-learning courses), coaching/mentorship opportunities, and a feedback culture. Professional development opportunities for career growth across the firm. Perks: Modern office space with free snacks and beverages. Comfortable and reliable transportation provided to and from the office. Competitive rewards and recognition. A supportive community in an international, diverse, equitable, and inclusive environment, with firm-wide initiatives and communities. Well-being initiatives and connectivity events. Your Growth You will be an integral part of the Global Administration team, based in McKinsey s vibrant Global Capabilities & Services office in Bengaluru/Gurgaon. This team excels in providing exceptional administrative, organizational, and logistical support, ensuring our colleagues and the firm operate efficiently and fulfill our mission of creating positive, enduring change in the world. You ll collaborate with consultants, firm leaders, external clients, and vendors, supporting managers and partners based in different offices, while working closely with your team of executive assistants onsite. A career at McKinsey is a journey of growth. In our dynamic culture, we constantly teach and learn from one another, and we are committed to creating an environment for you to unleash your potential, helping you grow into a better colleague and succeed in your role. Your Qualifications and Skills Fluency in English (C1 level CEFR or equivalent) for effective verbal and written communication. University degree or equivalent educational qualification. 1+ years of professional experience preferred. Strong email and calendaring skills, with proficiency in Windows and Microsoft Office applications; Outlook proficiency is preferred. Exceptional customer orientation, with the ability to handle confidential and/or sensitive information professionally. Strong administrative, organizational, and problem-solving skills. Ability to work effectively in a fast-paced, deadline-driven environment, including prioritization skills, flexibility, sense of urgency, and dealing with ambiguity. Attention to detail, a can-do attitude, and an ownership mindset. Eagerness to learn, collaborate, and share knowledge across regions and teams. Ability to establish and strengthen relationships with colleagues, clients, and external vendors across the globe. Qualification : University degree or equivalent educational qualification.

Job Title: Customer Service Executive Function: Customer Experience Experience: 2-3 years in Customer Service Education: Graduate: Any discipline Postgraduate: MBA, PGDM (preferred) Job Purpose: As a Customer Service Executive, you will be responsible for delivering exceptional customer service, enhancing customer experience, and acting as a brand ambassador for the company. Your role involves resolving customer queries, improving service quality, and ensuring customer satisfaction, loyalty, and retention. Roles & Responsibilities: Customer Support & Query Resolution: Provide timely and effective resolutions to customer queries and complaints. Take ownership of customer issues and follow through to resolution. Maintain accurate records of customer interactions and service actions. Service Quality & Process Improvement: Develop and implement service policies, procedures, and standards. Analyze MIS reports to enhance productivity and efficiency. Stay updated with industry best practices to improve customer experience. Customer Engagement & Brand Advocacy: Actively monitor and engage with customers on Twitter, Facebook, and other social platforms. Participate in social media discussions, blogs, and online communities. Improve the company s brand image by effectively handling complaints and grievances. Team Development & Resource Management: Mentor and develop customer service team members. Foster an environment of encouragement and empowerment to drive performance. Ensure adherence to budget and resource utilization for achieving qualitative and quantitative targets. Stakeholder & Cross-Functional Collaboration: Liaise with internal departments to ensure quick resolution of customer issues. Identify business opportunities by analyzing customer feedback. Work towards reducing resolution time through effective close-looping. Key Competencies: Strong understanding of customer service principles and best practices. Excellent communication, problem-solving, and interpersonal skills. Ability to handle social media interactions and brand reputation management. Data-driven approach to service quality enhancement and process optimization. Experience in mentoring teams and managing customer service operations. Be part of a customer-centric organization focused on service excellence. Gain hands-on experience in customer engagement, service strategy, and brand advocacy. Work in a dynamic and collaborative environment with growth opportunities. If you are passionate about customer service and eager to make a difference, we would love to hear from you! Qualification :

Job Summary Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Documents all development activity. Assists with training non-technical personnel. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Job Description Core Responsibilities Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs. Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases. Participates in training representatives and operations staff on internally developed software applications. Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects. Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences. Displays knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

About Comcast: Comcast is a Fortune 50 leader at the intersection of media and technology. With a focus on innovation, we create groundbreaking entertainment and online experiences for millions of customers worldwide. If you're passionate about teamwork, revolutionizing industries, and leading the future of media and technology, Comcast is the place to grow your career. Job Summary: The Data Analyst will work cross-functionally to collect, analyze, and model data to uncover trends and provide actionable insights. You'll support key business decisions through exploratory analysis, forecasting, and optimization. This role requires in-depth technical expertise, independent prioritization, and clear communication of findings to stakeholders. Core Responsibilities: Data Collection & Analysis: Work with business leaders to understand requirements and develop technical specifications. Retrieve, analyze, and summarize complex data from platforms like Teradata, SQL Server, Hadoop, and AWS. Identify relevant data sources and combine disparate datasets for actionable insights. Exploratory & Predictive Analysis: Conduct exploratory data analysis and hypothesis testing to uncover trends and drivers. Develop forecasting models for key business metrics such as sales and demand. Measure the impact of campaigns, features, or initiatives and identify opportunities for improvement. Visualization & Communication: Create narrative-driven presentations and effective data visualizations for executives and decision-makers. Communicate insights clearly and concisely to influence strategic business decisions. Innovation & Collaboration: Stay updated on trends in analytics, statistics, and machine learning, and apply them to solve business challenges. Promote a culture of knowledge sharing, healthy skepticism, and teamwork within the organization. Customer-Focused Approach: Drive results by integrating feedback from customers and employees via Comcast s Net Promoter System (NPS). Champion the customer experience and advocate for seamless digital interactions. Compliance & Accountability: Adhere to Comcast s Operating Principles and ensure regular, consistent, and punctual attendance. Fulfill additional duties as needed. Qualifications: Must-Have: Proven experience with big data platforms (e.g., Teradata, SQL Server, Hadoop, AWS). Strong proficiency in data analysis, hypothesis testing, and forecasting techniques. Ability to develop clear and compelling data visualizations and presentations. Exceptional problem-solving and independent judgment skills. Preferred: Knowledge of emerging analytics trends, statistics, and machine learning. Experience with business operating frameworks and a results-driven approach. Familiarity with Net Promoter System (NPS) feedback integration. Diversity & Inclusion: We believe diverse perspectives drive innovation and success. Growth-Oriented Culture: We foster an environment of learning and collaboration. Employee Benefits: Comprehensive benefits package, flexible schedules, and career development opportunities. Impactful Work: Be part of an organization that shapes the future of media and technology. Disclaimer: This description provides a general overview of the role. It is not intended to encompass all responsibilities or qualifications. Comcast is proud to be an equal-opportunity workplace, considering all applicants regardless of race, religion, gender, disability, or veteran status.