Field Service Engineer Jobs in Thane

Tech Services Engineer Department: R&D EMACS Location: Thane Job Purpose The Tech Services Engineer is responsible for developing, testing, and maintaining firmware for microcontroller-based embedded systems. This role requires hands-on expertise in C programming and low-level driver development to ensure reliable system performance through hardware-software collaboration. Key Responsibilities Firmware Development: Develop, implement, and maintain embedded system firmware using C language. Microcontroller Platforms: Design and debug firmware specifically for microcontroller-based architectures. Driver Development: Develop and maintain low-level device drivers for peripherals including UART, SPI, I2C, GPIO, ADC, DAC, and PWM. Hardware Integration: Collaborate with hardware teams on schematic reviews, board bring-up, and integration debugging. Testing & Validation: Perform unit testing, integration testing, and Hardware-in-the-Loop (HIL) testing. Troubleshooting: Identify, analyze, and resolve complex firmware and system-level issues. Documentation: Maintain detailed records of firmware architecture, APIs, and development processes. Process Improvement: Support the evolution of firmware development standards and best practices. Qualifications & Experience Education: B.E./B.Tech or M.E./M.Tech in Electronics, E&C Engineering, or a related field. Experience: 5 8 years of professional experience in embedded firmware development. Qualification : B.E./B.Tech or M.E./M.Tech in Electronics, E&C Engineering or a related field

Job Title: Android App Developer Location: Thane, India Company: Ideamagix About the Role: We re seeking a passionate and skilled Android Developer to join our team at Ideamagix. You ll work alongside a talented group of engineers to develop the next generation of mobile applications. If you enjoy solving complex problems and creating seamless mobile experiences, we want to hear from you. Key Responsibilities: Lead the full technical lifecycle of Android application development, from concept through deployment and maintenance. Collaborate with cross-functional teams to brainstorm ideas, review code, and share technical insights. Build functional, high-performance Android phone and tablet applications based on UI/UX requirements, APIs, and mockups. Document design specifications, source code, and development processes for ongoing and future reference. Work closely with product managers, clients, and sales teams to understand user needs and translate them into functional mobile apps. Diagnose and resolve performance bottlenecks, bugs, and usability issues. Develop adaptive UI designs using Android XML and fragments to support multiple screen sizes and device types. Ensure consistent performance, reliability, and scalability across the entire development lifecycle. Communicate with leadership to align project needs and secure necessary resources. Requirements: Proven experience in Android app development using Java and/or Kotlin. Strong understanding of Android SDK, Android Studio, and development best practices. Familiarity with RESTful APIs, third-party libraries, and integration with backend services. Experience with version control systems such as Git. Strong grasp of modern UI design principles, Material Design, and responsive layouts. Ability to debug and optimize applications for maximum performance. Excellent communication skills and a collaborative mindset. At Ideamagix, you'll be part of an innovative and fast-growing company where your ideas and work directly shape the products used by thousands. Based in Thane, we offer a collaborative work environment, hands-on learning, and the opportunity to grow with cutting-edge mobile technologies.

Social Media Executive - Job Description We are looking for a creative and strategic Social Media Executive to manage and elevate our company's presence across multiple public platforms. In this role, you will be responsible for creating compelling content, analyzing audience feedback, and reporting on the impact of social media initiatives. You will also manage the secure storage of access credentials and ensure consistent brand messaging across platforms. To succeed in this role, you should be able to strike a balance between creating frequent and engaging posts while maintaining consumer interest. The ideal candidate will have a deep understanding of the best times to post on each social media platform and how to optimize content for maximum engagement. Key Responsibilities: Lead and train a team of social media specialists to drive effective content creation. Craft engaging, persuasive, and memorable written content that prompts audience action. Collaborate with videographers and multimedia designers to create visually engaging content. Optimize content for various social media platforms, ensuring maximum reach and engagement. Schedule and manage content releases, targeting the best times for audience interaction. Monitor user engagement and feedback on social media posts to inform future strategies. Analyze the performance of published content and provide reports on its impact. Maintain a secure and organized database of all login credentials and access codes. Stay updated on changes to social media platforms, including algorithm adjustments. Explore and assess emerging social media platforms that could benefit the brand. Flexibility to work occasional overtime to accommodate global time zones. Requirements: Degree in Marketing, Communications, Journalism, Creative Writing, or a related field. Proven experience as a Social Media Executive or similar role. Expert knowledge of major social media platforms and their algorithms. Strong proficiency with social media management tools like Hootsuite and their integrations. In-depth understanding of paid advertising creation, distribution, and performance tracking. Excellent writing skills, with the ability to craft authoritative and persuasive content. Adaptable and engaging writing style suited to various audiences and platforms. Knowledge of key social media engagement metrics and how to track them. Innovative mindset with a willingness to explore new ideas and trends. Additional Notes: Project training will be provided to support your integration into the role and our team. Qualification : Degree in Marketing, Communications, Journalism, Creative Writing, or a related field.

Key Responsibilities: 1. Customer Communication & Support: Possess excellent communication skills to handle customer inquiries and resolve issues effectively. Show empathy and patience to calm irate customers, ensuring a positive customer experience. Respond to incoming calls and customer emails in a timely and professional manner. 2. Technical Troubleshooting: Troubleshoot and resolve issues related to the base operating system, Windows, Outlook, Teams, Citrix, VDI, VPN, Security Apps, and other related technologies. Provide remote support to diagnose and resolve technical issues. Stay eager to learn and adapt to new technologies as required for customer support. 3. Issue Resolution: Manage and resolve customer complaints, ensuring all concerns are addressed promptly and thoroughly. Research and offer solutions to customers using available resources and technical tools. Identify patterns or recurring issues and escalate to supervisors when necessary. Route customer calls and tickets to the appropriate teams or resources for specialized support. 4. Documentation & Reporting: Document all customer interactions and technical troubleshooting steps as per standard operating procedures (SOPs). Create and update SOPs for newly encountered issues and resolutions provided to customers. Complete call logs and provide reports detailing the nature of customer concerns and resolutions. 5. Trend Identification & Process Improvement: Recognize, document, and alert management of any recurring trends in customer calls or issues. Contribute to process improvements by suggesting solutions for recurring problems or inefficiencies. Skills & Competencies: Communication Skills: Strong ability to communicate technical issues and solutions effectively to customers. Problem Solving: Ability to troubleshoot and resolve various technical issues quickly and accurately. Technical Knowledge: Solid understanding of Windows, Outlook, Teams, Citrix, VDI, VPN, and security applications. Customer Focus: Ability to empathize with customers, especially when handling irate or frustrated customers. Documentation & Reporting: Proficiency in maintaining accurate records of calls, issues, and resolutions. Teamwork & Escalation: Collaborative in routing calls and issues to the appropriate departments when necessary.

HR Generalist Location: Thane Experience: 5 7 years Education: MBA/Bachelor s in HR or related field Role Summary We are seeking a motivated and detail-oriented HR Generalist to manage end-to-end HR operations. The ideal candidate will foster a positive work environment by overseeing recruitment, payroll, compliance, and employee engagement while ensuring strict adherence to labor laws. Key Responsibilities Talent Acquisition: Manage the full cycle of recruitment, onboarding, and employee documentation. Payroll & Attendance: Oversee attendance tracking and leave records, and coordinate inputs for monthly payroll processing. Performance Management: Support performance appraisals, confirmations, and career development initiatives. Employee Relations: Act as the point of contact for employee queries and drive engagement and retention programs. Statutory Compliance: Ensure adherence to HR policies and legal requirements, including PF, ESIC, and labor laws. Records Management: Maintain accurate employee files and utilize HRMS tools for efficient record-keeping and reporting. Offboarding: Handle all exit formalities, including Full & Final (F&F) settlements. Qualifications & Skills Education: MBA or Bachelor s degree in HR or a related field. Experience: 5 7 years of proven experience as an HR Generalist. Technical Skills: Strong proficiency in HRMS tools and statutory compliance frameworks. Soft Skills: Excellent communication, interpersonal, and multitasking abilities in a fast-paced environment. Qualification : MBA or Bachelors degree in HR or a related field

Web Graphic Designer - Job Description We are seeking a creative and detail-oriented Web Graphic Designer to help develop and maintain the visual aesthetic of our website. In this role, you will collaborate with designers and web developers to create a seamless blend of functionality and visual appeal, ensuring that our website not only looks great but works effectively. To succeed as a Web Graphic Designer, you should have a solid understanding of both design principles and coding basics, enabling you to create visually engaging and technically sound web experiences. The ideal candidate is both creative and technically-minded, with a passion for creating beautiful, user-friendly websites. Key Responsibilities: Consult with clients and team members to understand design needs and objectives. Collaborate with developers and designers to create a cohesive design strategy. Select and edit images, icons, and other graphics for the website. Choose appropriate fonts and color schemes that align with the brand s identity. Test websites to ensure all elements are working correctly and deliver a positive user experience. Stay up-to-date with the latest trends and advancements in image editing software and web design. Maintain and expand knowledge of web development technologies through ongoing training and development. Requirements: Degree in Design, Graphic Design, or a related field. Training and knowledge of HTML, CSS, and JavaScript. Prior experience working in a design agency or similar environment. Excellent verbal communication skills to effectively collaborate with clients and teams. Proficiency in design tools such as Photoshop, Typescript, Atom.io, Jira, and Git. Strong interpersonal skills and ability to work effectively in a team. Excellent time management and organizational skills to handle multiple projects simultaneously. Additional Notes: Project training will be provided to ensure a smooth integration into our team and workflows. Qualification : Degree in Design, Graphic Design, or a related field.

Job Title: Statistical Programmer Key Responsibilities: Develop SAS programs to generate derived analysis datasets and produce content for tables, listings, and figures (TLFs). Validate programming outputs to ensure the quality and accuracy of analysis datasets. Provide programming support to project teams by developing programming strategies, standards, specifications, and executing programmed analysis. Assist in the preparation and review of electronic submissions. Review key planning documents (e.g., statistical analysis plan, data presentation plan, data review plan) to ensure alignment with project objectives and clarity in programming assumptions and requirements. Assess the impact of these documents on programming tasks. Collaborate with vendors to establish project standards, programming conventions, and manage programming specifications and file transfers. Lead the effort to ensure the quality of Global Biometric and Data Sciences (GBDS) deliverables, applying standards consistently and adhering to regulatory guidelines, corporate SOPs, and departmental work practices. Identify opportunities for enhancing efficiency and consistency within GBDS and improve interactions with strategic vendors. Independently manage and perform programming tasks with minimal supervision. Contribute to continuous improvement initiatives to optimize workflows and outputs. Minimum Qualifications: Bachelor s degree in Statistics, Biostatistics, Mathematics, Computer Science, Life Sciences, or a related field. At least 3 years of programming experience in a relevant industry. For US-based positions, US military experience will be considered as part of industry experience. Proficiency in using SAS, R, or other programming languages to create derived analysis datasets and TFLs. Strong understanding of clinical data structures (e.g., CDISC standards) and relational databases. Proficiency in software tools such as MS Office and XML. Experience in handling and processing upstream clinical data (e.g., multiple data forms, eDC, SDTM). Ability to produce outputs that meet downstream requirements (e.g., ADaM, Data Definition Table, e-submission). In-depth knowledge of regulatory, industry, and technology standards and requirements. Familiarity with statistical terminology, clinical tests, medical terminology, and protocol designs. Demonstrated ability to collaborate within a team environment alongside clinical team members. Preferred Qualifications: A minimum of 3 years of experience in clinical/statistical programming within pharmaceutical clinical development. Knowledge of the drug development process, clinical trial methodology, and familiarity with global regulatory requirements. Experience using other software packages (e.g., R). Familiarity with the Linux operating system. Qualification : Bachelors degree in Statistics, Biostatistics, Mathematics, Computer Science, Life Sciences, or a related field.

Job Title: MIS Manager Location: Thane Position Summary We are seeking an experienced MIS Manager to oversee the management and analysis of critical data, focusing on reporting, performance metrics, and project management. This individual will be responsible for generating key reports, coordinating with various teams, and improving operational efficiency through data-driven insights. Key Responsibilities Reporting & Analysis: Develop and drive the agenda for reporting, ensuring timely and accurate delivery of data to senior management. Perform data analysis to generate periodic reports, providing insights into operational performance. Create yearly reports demonstrating customer feedback (VOC - Voice of Customer), showcasing promoter and detractor scores, and identifying areas for improvement. Prepare and share daily, weekly, and monthly dashboards containing key performance indicators (KPIs) such as SLA, OLA, AHT, Shrinkage, Absenteeism, Productivity, Occupancy, CSAT, etc. Financial & Invoicing: Work on financial data, preparing detailed invoice reports for clients and internal processes. Lead weekly and monthly invoice calls with clients and senior management to discuss and resolve issues. Performance & Productivity Management: Analyze operational performance data to identify trends, opportunities for improvement, and high vs. low performance. Collaborate with the operations team to share actionable insights and boost productivity. Develop and manage MBR/WBR/QBR (Monthly/Weekly/Quarterly Business Review) presentations and calls to showcase overall performance and action plans. Capacity Planning & Coordination: Support capacity planning efforts by conducting weekly calls with operations, training, and recruitment teams to align on resource needs and improvements. Coordinate with various teams and clients on new requirements and ensure that necessary adjustments are made in reporting. Team Management & Supervision: Lead and supervise the MIS team, ensuring efficient work practices and timely delivery of reports. Motivate the team to work collectively towards organizational goals, improving reporting accuracy and efficiency. Ensure proper training for the team, implementing the maker-checker process to guarantee accuracy in reports. Process Improvement & Automation: Automate reports using advanced formulas and tools to improve efficiency and reduce time spent on manual tasks. Prepare and maintain SOPs for all reporting functions and ensure team adherence. Work on continuous improvements to make sure reporting is streamlined and effective. Compliance & Security: Ensure compliance with relevant data regulations and policies. Work to maintain data security and confidentiality while handling sensitive information. Qualifications Proven experience in MIS management and data analysis, with 6+ years of relevant experience. Strong proficiency in data analysis and reporting tools, including advanced Excel and formulas. Experience in preparing and presenting performance reports to senior management and clients. Familiarity with operational KPIs and performance metrics. Strong leadership and team management skills, with the ability to motivate and guide a team towards success. Knowledge of capacity planning, performance improvement strategies, and financial reporting. Ability to automate reports and optimize processes. Excellent communication skills, both written and verbal. Bachelor s degree in a relevant field; additional qualifications in project management or data analysis are a plus. Qualification : Bachelors degree in a relevant field; additional qualifications in project management or data analysis are a plus.