Figma Jobs in Hyderabad

Director UI/UX Design (User Experience Leadership) | Salesforce Hyderabad, India Full-Time | Design & User Experience | India Hyderabad Lead the Future of Enterprise Design at Salesforce We re looking for a seasoned design executive and product strategist to lead high-impact design teams focused on building intuitive, intelligent, and engaging user experiences. You will drive the evolution of our next-generation AI-driven CRM and experience platform, redefining how users engage with data, automation, and digital workflows. What You ll Be Doing Lead and inspire a team of top-tier designers across multiple products and platforms Recruit, mentor, and retain world-class UI/UX talent Drive the strategic vision for user-centered design across the Salesforce digital experience platform Partner with cross-functional stakeholders in Product, Engineering, and Research to build high-impact user experiences Deliver cutting-edge AI-powered, agentic interfaces that use contextual data, smart assistance, and natural interactions to simplify workflows Champion design thinking and a systems-level approach to solving complex enterprise UX challenges Own the design execution from ideation to launch ensuring consistency, usability, and excellence at every touchpoint Utilize analytics, user research, and feedback to continually iterate and enhance product design Promote and enforce Salesforce Lightning Design System (SLDS) standards and reusable design patterns Key Qualifications 10+ years of experience designing innovative, user-focused digital products in high-performance environments 3+ years in a senior leadership or people management role within UI/UX or product design teams Proven success leading the full product lifecycle from concept and prototyping to final delivery Deep expertise in user-centered design methodologies, UX research, and interaction design Experience leading large-scale digital transformations in enterprise or SaaS environments Strong communication and influencing skills to align design vision across global stakeholders Comfortable working in agile, fast-paced, and collaborative environments Mastery of industry-standard tools like Sketch, Figma, Photoshop, Illustrator A passion for simple, elegant solutions to complex user problems Degree in Design, HCI, or a related field (or equivalent practical experience) Preferred Experience (Nice to Have) Expertise in design systems and UI frameworks Background in CRM, enterprise software, or complex data-driven platforms Familiarity with accessibility standards, responsive design, and mobile-first design principles At Salesforce, design is at the heart of everything we do. From shaping intelligent interfaces to creating cohesive multi-platform experiences, we empower designers to lead innovation. You ll be part of a global team working on products that help millions of users work smarter, connect deeper, and transform industries. We re proud to be consistently ranked among the Best Places to Work, offering a diverse, inclusive, and purpose-driven culture where designers thrive and grow. Apply now to join a team shaping the next era of enterprise user experience. Let s build what s next together. Qualification : Degree in Design, HCI, or a related field (or equivalent practical experience)

UI Developer Experience: 1-2 years Job Type: Full-time Joining: Immediate to 15 days Qualification: B.Tech or relevant degree Job Description Seeking a creative UI Developer to design visually appealing websites and application pages. Collaborate with Back-End Developers to ensure the website is functional and optimized across devices. Roles & Responsibilities Collaborate with developers to ensure functionality and visual appeal Communicate with customers to understand their needs and expectations Plan website layouts Optimize websites for multiple devices Skills & Experience Proficient in HTML, CSS, Bootstrap Knowledge of Material UI and Flexbox concepts (plus) Familiarity with Angular UI (plus) Understanding of fundamental design principles Qualification : B.Tech or relevant degree

Job Opening: Senior Product Designer Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we re helping over 400+ Global 2000 companies fundamentally reimagine their operations, customer experiences, and employee productivity. Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We ve automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences through productivity and AI-driven workflow automation. Recognized as a leader by top analysts like Gartner, Forrester, IDC, ISG, and Everest, Kore.ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation. Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, UK, Germany, Korea, and Japan. Position: Senior Product Designer We are seeking a Senior Product Designer to join our growing team. As a product designer, you will be the voice of the users and the mastermind behind the user experience (UX) and user interface (UI) of our AI-powered platforms. Responsibilities Complete ownership of UX and UI: You will be responsible for research, wireframes, high-fidelity screens, prototyping, validating solutions, developer handoff, and testing. User research: Comfortable conducting user research to validate design ideas and decisions. Collaboration: Work directly with management and product teams from the conceptualization stage to execution. Structured design process: Follow a structured thought process for designing the product and communicate your ideas clearly. Prototype development: Create clickable prototypes using tools like InVision or Principle when needed. Design system management: Maintain and evolve design systems, including iconography and illustrations. Experience & Skills Required Must Have Skills: 5-12 years of experience in Product Design (UX & Interaction Design). Expert-level proficiency with design tools such as Sketch, Zeplin, InVision, Google Suite, etc. Strong ability to communicate, present, and tell stories through your designs. A detail-oriented, strategic thinker with the ability to make sound design decisions. Expertise in illustrations and iconography. Experience in creating and managing design systems. A strong knowledge of design principles. Other Desired Skills: Thorough research before starting any design process. Ability to think critically and solve problems quickly and efficiently. Empathy for end-users, business, and technology, ensuring designs balance all aspects. Drive usability testing and expert reviews early in the design process. Education Qualification Bachelor s or Master s in Design. At Kore.ai, you won t just be maintaining quality for conventional software you ll be defining what quality means for an entirely new category of platform technology that enables enterprise-scale agentic applications. Your work will directly influence how the world s leading organizations build, deploy, and trust AI systems, setting new standards for the industry. Join us in building not just a better platform, but the frameworks that ensure enterprise agentic applications deliver on their transformative promise safely, effectively, and responsibly at scale. Be a part of an innovative, cutting-edge AI company. Work with a diverse and collaborative team across multiple global offices. Shape the future of AI-powered enterprise applications. Contribute to industry-leading AI solutions that redefine business operations. If you're a visionary Product Designer eager to make an impact in the world of AI, we'd love to have you on our team. Apply now! Qualification : Bachelors or Masters in Design

Senior Product Designer About Celigo: Celigo is a modern integration and automation platform (iPaaS) focused on simplifying how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo provides tools like runtime AI and pre-built integrations designed to tackle the biggest integration challenges, making it incomparably easier to maintain. We are seeking a Senior Product Designer who is proactive, unafraid to own and advocate for an iterative design process, and driven towards finding simple, easy-to-use, intuitive, and elegant solutions to complex design problems. You will play a key role in shaping the overall user experience, from conducting discovery user research through to designing micro-interactions for our product UIs. Key Responsibilities: Create design assets such as user journey flows, wireframes, visual designs, service blueprints, prototypes, and detailed specs to capture and convey design behaviors and implementation details. Use user research data (usability studies, surveys, interviews, etc.) and metrics to inform design decisions. Expert in conducting and synthesizing user research with proficiency in qualitative and quantitative methods such as user interviews, surveys, usability testing, and analytics. Lead user research activities (with or without the support of a dedicated researcher), ensuring early validation of product ideas and concepts. Champion good user experiences and share best practices, demonstrating curiosity about customer needs and behaviors. Collaborate closely with product managers, engineers, content strategists, and other designers in an iterative design process. Maintain high standards for usability, accessibility (WCAG), quality, beauty, and consistency using best design practices. Engage in feedback sessions, ensuring alignment with larger product goals, and challenge peers productively. Advocate for user-centered design, ensuring design decisions are rooted in user needs and behaviors. Think big while considering the larger system, sweating the small details that enhance the product. Be a team player with humility, hard work, and a willingness to help others succeed. Informally mentor and provide feedback to other designers. Contribute to shaping the design team s culture through collaboration, feedback, and process iteration. Qualifications: 5-8 years of experience designing delightful user experiences with a portfolio showcasing processes and deliverables. Proven ability to clarify, present, justify, and defend design decisions to stakeholders. Experience contributing to and consuming component-based design systems. Expertise in Figma/FigJam and other relevant UX design, research, and prototyping tools. Strong attention to detail, problem-solving skills, and excellent presentation skills. Significant experience in designing B2B applications or SaaS products, particularly in agile, iterative environments. Demonstrated experience in responsive design patterns and design systems. Strong focus on usability and efficiency, with a drive to simplify complex problems. Strong information design skills with a solid foundation in UX design heuristics. Ability to build strong relationships with cross-functional teams. Ability to thrive in a collaborative, ego-free, cross-functional team environment. Confidence in design leadership and effective communication across teams. Excitement for solving real customer problems with smart, delightful solutions aligned with company goals. Preferred Qualifications: Bachelor's/University degree, Master's degree in HCI or design-related field with an emphasis on user experience, interaction design, or visual design. Experience with motion design, HTML, CSS, JS, and other front-end technologies. Strong understanding of how AI and machine learning can inform design decisions, enhance interactions, and personalize experiences. Visionary in the 2024 Gartner Magic Quadrant for iPaaS and a recognized leader in AI. Remote-first culture and competitive compensation. Generous benefits package including wellness days, vacation, and holidays. Diversity, Equity, Inclusion, and Accessibility: Committed to fostering a collaborative and inclusive work environment through initiatives like the Taking a Stand Committee. Celigo is proud to be an equal-opportunity employer. We value diversity and welcome applicants from all backgrounds to join us in creating a safe and welcoming work environment. Qualification : Bachelor's/University degree, Master's degree in HCI or design-related field with an emphasis on user experience, interaction design, or visual design.

Job Title: Application Developer - Front-End Web Developer Introduction: At IBM, we re transforming the future with our expertise in technology, and we need creative and skilled individuals like you to lead the way. As part of one of our IBM Consulting Client Innovation Centers (Delivery Centers), you ll be delivering cutting-edge technical solutions to a wide range of clients across both the public and private sectors globally. These centers serve as hubs of innovation, offering locally-based expertise to drive the adoption of new technology. As an Application Developer, you'll be a key player in shaping IBM s future. You ll work in an agile environment, translating system requirements into innovative system designs and development. Your contributions will directly impact IBM s global success as you collaborate and integrate code into large-scale enterprise systems. Join us and access the latest tools, education, and technologies to further your career with the world s technology leader. Your Role and Responsibilities: Collaboration and Teamwork: Work effectively as part of a team, sharing knowledge and learning from others in a fast-paced and dynamic environment. Training and Mentorship: Mentor and train colleagues on both technical and procedural aspects, helping to raise the technical expertise of the entire team. Strong Communication: Use your communication and collaboration skills to connect with team members, clients, and stakeholders to drive project success and solve challenges. Required Technical and Professional Expertise: Experience: 5-8 years of experience in front-end software development using modern programming languages. React Native & NodeJS: In-depth understanding of React Native and NodeJS, including their core principles. REST APIs / GraphQL: Experience developing and consuming REST APIs and GraphQL, with expertise in managing client-side data using Redux and GraphQL. Testing: Strong knowledge of testing frameworks like Jest, ensuring that your code is robust and of high quality. Clean Code Practices: A deep commitment to writing clean, maintainable code, following best practices and principles like Clean Code and JUnit testing. Preferred Technical and Professional Expertise: Performance Optimization: Experience in measuring and resolving performance bottlenecks using tools such as Chrome DevTools. Additional Tools: Familiarity with tools like Lighthouse, WebPage Test, or other custom tooling to optimize web performance. Strong Communication: Ability to collaborate effectively with team members and stakeholders to deliver solutions that meet business requirements. Innovation: Be part of a team that is leading global change and driving technological innovation across industries. Career Growth: Access to IBM s vast resources, continuous learning opportunities, and the latest technologies to advance your career. Global Impact: Your work at IBM will contribute to shaping the future of businesses and industries worldwide. Dynamic Work Environment: Work in a collaborative, inclusive, and dynamic culture that values personal and professional growth. If you re passionate about front-end development, eager to collaborate with innovative minds, and ready to make a global impact, join us at IBM and help us drive the future of technology.

Key Responsibilities: 4 - 6 years of experience in creating and implementing UI development Excellent experience in hand-coded HTML, CSS, jQuery, Bootstrap, JavaScript Experience in responsive design, cross-browser compatibility, and performance Experience in working with responsive web design across platforms and devices Experience with latest JavaScript related web frameworks: Angular Experience in Restful web services with standard authentication and authorization Experience in MS SQL or MySQL or any other databases Good knowledge of preprocessor like SCSS Detailed experience with coding and the ability to troubleshoot and development Up to date with the latest UI trends, techniques, and technologies Proactiveness and strong communication skills Test projects using testing methodology Knowledge in Programming Language (like Java, .Net, PHP, Python etc.) is an added advantage Knowledge in SEO is an added advantage

Job Description: We are looking for an experienced and creative Web/Graphic/UI Designer to join our team. As a Web/Graphic/UI Designer, you will be responsible for delivering the best online user experience by creating visually appealing and user-friendly designs. You will work closely with our development and product teams to ensure that design specifications are met, resulting in intuitive and aesthetically pleasing web and mobile applications. Key Responsibilities: Web/UI Design: Design high-quality, responsive web pages and UI elements for web and mobile platforms. Collaborate with the development team to ensure designs are executed accurately. Graphic Design: Create visually appealing graphics and assets for websites, marketing materials, and promotional campaigns. User Experience (UX): Focus on delivering the best online user experience by designing user flows, wireframes, and prototypes. Prototyping and Wireframing: Use Adobe XD and other prototyping tools to develop and present interactive prototypes and wireframes. Visual Design: Ensure the overall aesthetics of the web and mobile apps align with brand guidelines and user expectations. User Flow and Process Flow: Map out user flows and process flows to ensure seamless navigation and interaction within apps or websites. Collaboration: Work with cross-functional teams to understand the requirements and provide design solutions that meet project goals. Skills & Experience Required: Adobe Photoshop: Proficient in creating graphics, layouts, and high-fidelity visual designs. Adobe Illustrator: Experience with vector illustrations and creating scalable graphics. Adobe Acrobat: Ability to use Acrobat for handling and editing PDF files. Adobe XD: Strong knowledge of designing interactive prototypes and wireframes. Prototype & Wireframing: Experience in developing prototypes and wireframes to demonstrate design concepts and functionality. Visual Design: Excellent understanding of color theory, typography, and layout design. User Flow & Process Flow: Ability to create and map out user flows and process flows for better user experience. Key Qualities for Success: Creativity: Strong sense of creativity to produce innovative design solutions. Attention to Detail: Meticulous with every aspect of the design, ensuring consistency and precision. Communication Skills: Ability to present design ideas and explain design concepts clearly. Collaboration: Work effectively with developers, product managers, and other team members to execute design ideas.

Introduction In this role, you ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world s technology leader. Come to IBM and make a global impact! Your Role and Responsibilities The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Required Technical and Professional Expertise Front-end Web Developer includes: 5-8 years of experience in software development using modern languages Implemented Clean Code principles, Junits Thorough understanding of React native and NodeJS and its core principles Experience developing and consuming REST APIs / GraphQL, manage data on the client with Redux and GraphQL, and test everything with Jest. Preferred Technical and Professional Expertise Good to have: Measure and resolve performance bottlenecks, using tools like Chrome DevTools Good to know Lighthouse, Web Page test, or custom tooling. Strong communication and collaboration skills

Job Opening: Social Media Manager Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a globally recognized leader in the conversational AI space, helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Our no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from sectors such as banking, insurance, healthcare, telecom, retail, manufacturing, and more, serving over 100M consumers and 500,000+ employees worldwide. With billions of interactions automated using AI-powered technology, we ve helped save over $500M for these companies. Our AI-first no-code platform includes solutions like SmartAssist (AI-first cloud contact center), BankAssist (AI-powered virtual assistant for retail banking), and others that optimize customer, employee, and agent experiences. Recognized by leading technology analysts like Gartner, Forrester, IDC, and others, we are a rapidly growing company and have recently secured Series C funding of $73.5M. About the Role We are looking for a strategic, data-driven, and highly creative Social Media Manager to elevate our brand presence and position social media as a key driver for brand building and lead generation. This role is for someone who lives and breathes social media, understands audience behavior, and can spark engaging conversations that drive business impact. The ideal candidate should be well-versed in social media management, content strategy, engagement tactics, analytics, and automation tools to maximize our reach and ROI. Key Responsibilities Social Media Strategy & Content Creation: Develop and execute a results-driven social media strategy aligned with lead generation and brand-building goals. Create compelling content: Craft engaging, conversation-driven content that positions us as a thought leader in B2B tech, AI, and enterprise automation. Repurpose content assets (blogs, whitepapers, reports) into various post formats like polls, carousels, and videos to maximize engagement. Community Engagement & Growth: Actively engage with audiences across LinkedIn, Twitter, YouTube, Instagram, and emerging platforms. Track conversations and join industry discussions to boost visibility. Analytics, Reporting & Optimization: Use tools like Sprout Social, Buffer, or Hootsuite for content scheduling, monitoring, and automation. Build reports to track engagement, follower growth, and lead generation. Lead Generation & Performance Tracking: Work with marketing teams to align social media with lead generation goals. Track social-driven leads, engagement-to-conversion rates, and impact on pipeline growth. Qualifications & Skills 5+ years of experience in social media management with proven success in B2B SaaS, AI, or enterprise tech. Strong storytelling and copywriting skills to craft posts that drive engagement and brand recall. Hands-on experience with social media management tools (Sprout Social, Buffer, Hootsuite, etc.). Expertise in social media analytics, reporting, and performance tracking. Knowledge of SEO, social media algorithms, and audience engagement strategies. 2+ years of experience with Figma and Canva for content creation and Asana for project management. Passion for emerging social media trends, AI-powered content strategies, and data-driven decision-making. An up-to-date portfolio of social media content, accounts, and performance metrics. Wow Factor 5+ years with Figma, with the ability to create, edit, and animate digital content. Knowledge of Adobe suite, particularly Premiere Pro and After Effects, for video editing and animation of digital ads. Experience with AI tools within apps for work, including building content bots that align with brand values. Work at the forefront of conversational AI technology, innovating for global enterprises. Join a rapidly growing company recognized by leading technology analysts in AI and automation. Be part of a passionate, diverse team driving AI innovations to enhance customer experiences worldwide. Founded in 2014 by serial entrepreneur Raj Koneru, Kore.ai is headquartered in Florida, USA, with additional offices in India, the UK, Germany, Korea, and Japan. We re a diverse team of 500+ professionals, led by seasoned leadership with a mission to push AI innovations to the next level and serve customers worldwide.

Job Title: Senior Data Engineer Company Name: Zessta Job Type: Full-time Responsibilities: Analyze customer data to enhance customer experience and provide actionable insights. Build and maintain integrations to support advanced data science workflows, ensuring seamless interaction with the Product API. Actively participate in onboarding and training clients on how to use the product effectively. Provide insights into client-to-business interactions, ensuring that the data can be leveraged for strategic decisions. Act as a liaison between the client and the organization, ensuring both parties' needs and expectations are met. Identify opportunities for clients to expand their usage of the product, driving engagement and long-term value. Address customer complaints and requests, offering product support to improve overall satisfaction and experience. Skills and Experience: Excellent communication and interpersonal skills to work effectively with clients and internal teams. Strong understanding of data modeling and architecture. Hands-on experience with data integrations and data pipelining tools to connect systems and enable smooth data flow. Proficiency in programming languages, preferably Python or R, to process and analyze data. Experience with container orchestration platforms like Docker and Kubernetes. Familiarity with distributed computing frameworks such as Spark, Hadoop, and Dask to handle large-scale data processing. Experience with version control software such as Git to manage code and collaborate with teams. Knowledge of project management tools such as JIRA to track and manage project progress and tasks. Familiarity with tools like Figma and Mixpanel is a plus. Education and Experience: Bachelor s or Master s degree from premier institutes (preferred). 4-12 years of relevant experience in data engineering, data science, or related fields. What We Offer: Competitive salary and benefits package. Opportunities for career growth and skill development. The chance to work on cutting-edge technologies and impactful projects. If you have a passion for data engineering and improving customer experience, and you're ready to take on new challenges, we'd love to hear from you. Apply now to join our team at Zessta and contribute to driving innovation and business success! Qualification : Bachelors or Masters degree from premier institutes (preferred).

Position: Head of Operations Location: Hyderabad, India Experience: 7-10 years | Full-Time Company Overview: Our vision is to be the leading EdTech company catalyzing the transformation of engineering colleges in India. We envision a future where every engineering student gains access to holistic, industry-relevant education that enhances their skills and employability. Through innovation, we empower students by bridging the gap between academia and industry, shaping the next generation of highly skilled professionals who will contribute significantly to national development. About byteXL: byteXL is revolutionizing engineering education in India and beyond. We partner with colleges to deliver industry-aligned training programs, personalized learning pathways, and real-time analytics aimed at boosting student employability. As byteXL grows, the operations function remains central to driving our success. This is a high-impact opportunity to lead and shape that growth. Role Overview: You will own end-to-end operational strategy, driving efficiency and alignment across product, sales, delivery, and finance teams. You will manage relationships with colleges and institutional stakeholders, ensuring internal execution meets customer expectations and supports business objectives. Key Responsibilities: Lead and own the operations function, including strategy, execution, and delivery across departments. Build, mentor, and lead a high-performing operations team that thrives on ownership, learning, and results. Represent byteXL in client-facing interactions with college leadership such as TPOs, HODs, and Deans. Identify and implement operational improvements using data-driven insights and stakeholder feedback. Develop and enforce SOPs for delivery, reporting, invoicing, and student engagement workflows. Design and maintain performance dashboards that provide clear visibility into operational metrics (weekly, monthly, quarterly). Collaborate with finance and account managers to ensure timely invoicing and collections. Provide internal teams with actionable data insights from student engagement and program usage. Foster cross-functional collaboration to remove barriers and promote alignment across product, delivery, sales, and leadership. Anticipate risks and proactively resolve operational issues to maintain business continuity and customer satisfaction. Participate in leadership meetings, contributing to strategic planning and decision-making. Qualifications: 7-10 years of operations experience, preferably in EdTech, SaaS, or B2B services. Proven leadership capabilities with a track record of building and scaling effective teams. Experience working closely with clients, particularly large institutions or B2B accounts. Strong analytical skills and proficiency with data, reporting tools, and dashboards. Familiarity with accounting processes such as invoicing and collections. Excellent verbal and written communication skills for managing diverse internal and external stakeholders. High ownership mentality, bias for action, and ability to thrive in fast-evolving environments. Preferred / Bonus Skills: Experience building an operations function from the ground up. Prior work with engineering colleges or in the education sector. Hands-on knowledge of CRM, ERP systems, or data visualization tools such as Power BI or Tableau.

Operations Program Manager Customer Success (Hyderabad, India) Full-Time | Program & Business Operations | Salesforce Empower Operational Excellence. Drive Strategic Initiatives. Elevate Customer Success. Join Salesforce, the global leader in customer relationship management (CRM), as an Operations Program Manager and play a key role in shaping and executing global delivery programs that drive efficiency, scalability, and customer value. In this high-impact role, you ll be at the heart of business operations leading cross-functional initiatives, aligning with strategic goals, and ensuring operational excellence across the Professional Services Global Delivery Center (GDC). If you're a strategic thinker, a data-driven decision maker, and a collaborative leader with a strong foundation in business operations and program management, we want to hear from you. Location: Hyderabad or Bangalore, India Department: Customer Success / Professional Services Key Responsibilities Lead and manage strategic programs across Global Delivery Center (GDC) to support business growth, operational efficiency, and partner enablement Collaborate closely with stakeholders, sponsors, and cross-functional teams to define program scope, timelines, resources, and deliverables Plan and manage partner resource allocation for Cloud Practices, ensuring partner program objectives and KPIs are met Drive data-informed decisions through reporting, analytics, and insight generation to improve GDC performance Develop high-quality executive-level presentations to communicate program status, insights, and strategic direction Identify risks and dependencies early, implement mitigation strategies, and provide regular updates to senior leadership Continuously improve and optimize operational processes, ensuring program scalability and delivery excellence Coordinate with vendors and manage subcontractor-related program initiatives Advocate and support Agile/Scrum-based delivery models for improved cross-functional collaboration and execution Required Qualifications 10+ years of total experience in IT or related fields, with 5+ years in program management and business operations Strong hands-on experience managing business operations programs across multiple geographies or global delivery models Excellent analytical and problem-solving skills, with the ability to turn data into actionable insights Proven track record of successfully managing strategic initiatives with multiple stakeholders and cross-functional teams Advanced knowledge of Microsoft Excel for data analysis, modeling, and visualization Skilled in CRM tools experience with Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, or NetSuite is a plus Familiarity with project management tools such as JIRA, MS Project, or similar platforms Strong communication and stakeholder engagement skills, including experience working with executive leadership Experience in driving continuous improvement and process optimization within business operations Preferred Qualifications Understanding of Agile methodologies and Scrum practices; experience as or with a Scrum Master is an advantage Experience managing external vendors or subcontractor programs PMP or Agile certification is a plus At Salesforce, we re on a mission to help businesses transform through innovation, customer success, and operational excellence. As part of our Customer Success organization, you ll be empowered to make a real impact, work with cutting-edge tools, and join a culture of collaboration, purpose, and continuous growth. Enjoy world-class benefits, including: Comprehensive well-being and healthcare coverage Generous parental leave, adoption and fertility support Ongoing enablement via Trailhead and leadership coaching Opportunities to give back through Salesforce s 1:1:1 philanthropy model Be a part of the team driving customer success at scale. Apply now to build a better tomorrow.

Business Operations Analyst IT Managed Services Location: Hyderabad, India Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services. For over 25 years, Milestone has supported enterprise clients with IT transformation, innovation, and operational agility. We specialize in solutions like Application Services, Digital Product Engineering, AI/Automation, and ServiceNow. With over 3,000 employees, Milestone continues to drive industry-leading innovation through a people-first approach and collaborative work culture. Job Overview Milestone India is seeking a talented and dynamic Business Operations Analyst to join the Business Operations team. The role involves supporting Onshore Service Delivery Executives (SDMs) and Managers globally. You will analyze data, identify business opportunities, and improve operational efficiency. This position requires excellent attention to detail and the ability to work with multiple stakeholders. How You Will Make an Impact Review Business Policies & Processes: Analyze data and business information to identify opportunities for improvement and optimize operations. Financial Performance Reporting: Generate dashboards/reports on costs vs revenue for key customers. Identify cost-saving initiatives, billing leakages, and profitability opportunities. Cross-functional Collaboration: Work closely with executive management, delivery, sales, and finance teams to achieve company goals. Timecard Administration: Ensure accurate recording and billing of hours across multiple programs. Billing Analysis: Provide billing recaps and analysis for the delivery team to take corrective actions. Template Standardization: Standardize reporting templates for CSAT, QBRs, MBRs, and other KPIs. Customer NPS Reporting: Track and follow-up on customer NPS scores and provide reporting insights. SLA/KPI Reporting: Report on project SLAs, KPIs, and CPI index to measure performance. Process Automation & Centralization: Identify opportunities to centralize mundane tasks, automate processes, and reduce human errors. Vendor Feedback: Provide periodic feedback based on data and SLAs to improve efficiency and reduce costs. Financial Data Presentation: Present financial insights to key customers and internal stakeholders. Strategic Financial Planning: Experience in finance management, operations, budgeting, cost control, and M&A. Customer Billing: Centralize and validate billing accuracy across clients and vendors. Contract Management: Track SOW/CR renewals and ensure timely amendments and follow-up with stakeholders. Resource Tracking: Ensure resources are properly billed from day-1, tracking hires, terminations, and role movements. Adhoc Project Support: Handle new projects, assess, plan, and execute with support from the Team Lead. What You Will Need to Succeed Experience: At least 5-7 years in a Business Operations Analyst role, with 7-9 years of hands-on IT experience. Self-driven: Ability to work independently with minimal supervision. Analytical Skills: Strong analytical and organizational skills to enhance business performance and improve processes. Reporting Skills: Ability to generate insightful reports and present data to management and customers. Financial Acumen: Knowledge of finance and delivery to improve profitability and reduce delivery costs. Advanced Excel Skills: Strong proficiency in Excel, PowerPoint, and reporting tools (e.g., Tableau, Workday). Collaboration: Proven ability to build positive, constructive relationships with superiors, peers, and stakeholders. Agility: Willingness to stretch and contribute as needed. Exceptional Communication: Excellent verbal and written communication skills to interface with various teams. At Milestone, we believe in providing a collaborative, inclusive environment where employees are empowered to reach their full potential. By working at Milestone, you will have the opportunity to contribute to transformational IT solutions, enhance your skill set, and work with cutting-edge technologies.

Overview S&P Global Commodity Insights is seeking a highly skilled Product Manager to serve as a critical interface between business and technology teams. The role involves digitizing and optimizing business processes for Commodity Insights researchers, analysts, market reporters, and news teams by leveraging next-generation technologies. As a hands-on leader, you will work with Product Owners and Agile teams to create impactful solutions, streamline workflows, and lead initiatives. Success will require a combination of strategic vision, technical acumen, and change management skills to drive adoption and ensure solutions deliver maximum value. The Team The Product Management team drives innovation and develops platforms for Commodity Insights key business lines, including news, pricing, research, and analytics. Agile methodologies underpin their work, with close collaboration across business and technology partners to deliver best-in-class solutions. Key Responsibilities Act as Product Manager for digital workflow services, driving innovation and solving diverse business challenges. Define the product vision, strategy, and roadmap based on stakeholder feedback and business needs. Collaborate with stakeholders, subject matter experts (SMEs), and internal teams to define product requirements and prioritize features. Optimize workflows by integrating automation, GenAI, and cloud technologies into business operations. Partner with Product Owners and development teams to ensure products are delivered on time, within budget, and meet quality standards. Use data-driven insights to monitor application performance and inform product decisions. Lead a high-performing team, fostering a culture of excellence and providing mentorship to support ongoing development. Implement effective change management and communication strategies to drive high adoption rates. Qualifications Must-Have Skills: 7 10 years of product management experience, especially in platform or application delivery using Agile methodologies. Strong problem-solving and analytical skills with a proven ability to translate complex business processes into technical solutions. Exceptional written and verbal communication skills in English. Excellent interpersonal skills with the ability to adapt communication styles and build strong relationships. Nice-to-Have Skills: Experience with LEAN management methodologies and principles. Familiarity with workflow platforms and automation systems. Qualification : A highly motivated and disciplined team player with7-10 years of product management experience, particularly in application or platform delivery using Agile methodology

Location:Hyderabad Team: Corporate Development and Strategy At the heart of Dell Technologies, our Corporate Development and Strategy team is focused on critical initiatives such as new business opportunities, mergers & acquisitions, partnerships, alliances, and joint ventures. This team plays a key role in driving long-term growth and ensuring that Dell Technologies stays ahead of the curve in a constantly evolving market. Role Overview: As a Senior Advisor, Strategic Business Development, you will be responsible for driving key strategic initiatives for the Global Materials Organization within Procurement. You will contribute to the development and execution of operational strategies aimed at improving efficiencies and achieving targets. In addition, you will support senior leadership through communication, strategic planning, and detailed analysis. What You ll Achieve: In this role, you will: Drive Strategic Initiatives: Lead key projects and contribute to the development of long-term growth strategies for the Global Materials Organization. Support Operational Strategy: Assist in the design and execution of strategies to achieve operational efficiencies and key performance indicators (KPIs). Change Management Leadership: Lead digital transformation initiatives within the organization, helping guide change and manage its impact. Measure and Track Progress: Ensure that key strategic initiatives are being tracked and assessed regularly, keeping stakeholders informed of progress. Prepare Senior Leadership Content: Develop and present content for strategy sessions, operational reviews, and senior leadership communications. Analyze Supply Chain Opportunities: Use data-driven analysis to identify opportunities for improvement within supply chain processes. Key Responsibilities: Strategic Planning & Execution: Contribute to strategic decision-making by providing detailed analysis and operational insights. Leadership Support: Provide senior leadership with relevant content for strategy sessions, reviews, and communications. Change Management: Lead digital transformation initiatives and change management processes to improve organizational performance. Cross-Functional Collaboration: Work closely with other business units and senior leadership teams to drive efficiencies and achieve business goals. Operational Efficiencies: Assist in identifying and implementing strategies to improve supply chain and procurement operations. What We Are Looking For: Essential Requirements: Experience: 5 to 10 years of experience in supply chain management or business development, with a strong understanding of supply chain operations. Skills: Excellent communication, presentation, and collaboration skills. Team Player: Strong interpersonal skills and a proven ability to work cross-functionally with diverse teams. Desirable Requirements: Education: Bachelor's degree in a relevant field (Business, Engineering, or related disciplines). Why Join Dell Technologies? At Dell Technologies, we believe that each of us has the power to make an impact. Our teams are at the forefront of innovation, helping individuals and businesses transform how they work and live. As a Senior Advisor, Strategic Business Development, you ll have the opportunity to drive meaningful change within a leading technology organization and shape the future of global business. Qualification : Bachelor's degree in a relevant field (Business, Engineering, or related disciplines).

Consumer QA Analyst III At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. As a Consumer QA Analyst III, you will serve as a subject matter expert, quality officer, and process engineer for specific lines of business (LOB). Aligned with our mission to deliver outstanding support, you will work closely with production QA teams to ensure compliance with audit requirements, generate actionable insights, and share key findings with stakeholders. You will lead quality programs aiming to enhance metrics for your assigned LOB, embodying the philosophy that QA professionals are catalysts for improvement and innovation, not just auditors. Please note that this role is expected to report onsite in our Manila/Hyderabad office. Kindly expect to work in a US timezone per business needs. What you ll be doing (ie. job duties): Full ownership of quality program:Govern the quality management of specific lines of business assigned to you. Ensure quality deliverables are done on time based on business requirements. Analyze metric trends:Support our business operations by analyzing KPI trends and conduct root cause analysis. Surface agent and non-agent opportunities and work with different stakeholders (Workforce Management, Vendor Management, Operations, Learning & Development, Content, Compliance, etc.) by proposing a solution and executing it. Communicate quality issues: Present QA findings, insights, and recommendations persuasively to inspire positive change via business reviews and other channels with your stakeholders. Manage quality projects and deployments:Work with the QA leaders in developing quality solutions for your LOBs which will help drive metric improvement. Own dashboard management: Work with Analytics in developing and maintaining quality dashboards to monitor KPI movements. Facilitate calibration sessions: Ensure productive discussions during calibration calls with production QAs, training facilitators, and operations. Drive alignment scores above expectations. Handle disputes and escalations: Work with your stakeholders in managing audit disputes and misalignments. Clarify process grey areas and make in black and white in our agent SOPs. Prioritize critical escalations as needed and work with your stakeholders in minimizing such instances. What we look for in you (ie. job requirements): Relevant Experience:3+ years of experience in quality management in customer service operations. [For internal applicants]:Process expert with strong knowledge in complex workflows. 90%+ QA score with no captured critical error in the past 6 months, and currently not in any performance improvement plan. Mission-driven:Strong commitment to Coinbase s mission with a passion of improving customer experience. Problem solver:Excellent analytical and problem-solving skills to identify trends, patterns, and areas for improvement. Ability to translate QA data into actionable insights. Expert calibrator: Strong communications skills in facilitating discussions and handling misalignments. Ability to handle disagreements but knows when to sway to other s perspectives. Project management:Excellent project management skills in handling quality-specific projects. Reporting management: Great skills in dashboard reporting, documentation, and presentation creation. This includes proficiency in using Google Sheets, Docs, and Slides. Stakeholder management:Exceptional communication and interpersonal abilities, engaging and influencing stakeholders as needed. Organizational and time management:Excellent organizational and time management skills, able to prioritize tasks and manage competing deadlines. Nice to haves: Prior supervisory experience is a huge advantage Experience in supporting high-value customer, account management, and elevated support Basic crypto knowledge COPC or Lean Six Sigma Yellow/Green Belt certification Familiarity with change management processes Familiarity with quality management tools such as NICE/MaestroQA