File AND Print Services Jobs in Chennai

Billing Specialist (Demo and Charge Entry) Location: Chennai Department: Billing Operations Career Band: Professional II Role Overview: The Foundation of Billing Accuracy We are seeking a detail-oriented Billing Specialist to manage the critical front-end of our Revenue Cycle. You will be responsible for the precise entry of Demographics and Charges, ensuring that patient information is verified and billing data is submitted according to strict client protocols. Core Technical Responsibilities Data Management & Entry: Demographics (Demo) Entry: Accurately pull or create patient records using Face Sheets. Verify name, DOB, and contact details to prevent downstream claim rejections. Charge Entry: Translate medical services into billable charges by following specific Client Protocols and guidelines. Document Handling: Access and securely download Super Bills and Face Sheets from client file servers. Verification & Quality Control: Insurance Eligibility: Proactively check and update Eligibility Status to ensure the insurance provider is active before billing. Log Maintenance: Track and maintain status logs to ensure 100% accountability for all files received. Query Resolution: Maintain a real-time query log and ensure all client queries are updated by End of Day (EOD). Requirements & Qualifications Experience: Minimum 1 year of professional experience specifically in Demo and Charge Entry. Education: Graduate in any stream. Typing Proficiency: High speed and accuracy in typing to meet daily volume targets. Attention to Detail: Ability to spot discrepancies between Face Sheets and system data. Reporting Structure: Reports to Team Leader Billing Operations. Qualification : Graduate in any stream

Position: Senior Quality Control Location: Chennai Department: Publishing Services Job Type: Full-time Industry: E-Publishing About Us At Kriyadocs, we simplify the entire publishing process from authoring and reviewing to distribution through our flagship platform. With over 15 years of experience, we support top-tier publishing houses globally with digital and print content, leveraging cutting-edge technology, streamlined workflows, and industry expertise. Our extensive services include copyediting, typesetting, project management, and more, delivering high-quality, publication-ready content. We re proud to partner with over 30 global customers, driving growth with a values-driven culture and a vision to be the world s preferred partner in knowledge sharing. What It s Like to Work Here At Kriyadocs, we re more than a team we re Kriyators. Our culture is built on a foundation of: Delivering Excellence, Delivering Delight Staying Curious, Staying Driven Dreaming Big, Rising Together You ll thrive here if you re: Fearless in embracing challenges Focused on learning, improving, and driving successful outcomes Passionate about taking ownership of your work with pride Cloud-Based Innovation: We re a SaaS company creating products powered by the latest in Machine Learning (ML) and Artificial Intelligence (AI). Global Exposure: Work with international customers and teams, gaining experience in a fast-evolving global market. Impactful Work: We offer you the chance to bring your ideas to life and create meaningful experiences for our clients. Agile & Collaborative Environment: Join a dynamic, growing team that values learning, quality, and ownership. Role Overview We re looking for a skilled Senior Quality Controller to ensure that our published materials meet the highest standards of quality and accuracy. You ll work closely with production teams to review manuscripts, proofs, and final outputs, ensuring compliance with publishing guidelines and company standards. This role demands expertise in quality control processes and the ability to collaborate across departments to improve overall output. What You ll Do Review manuscripts, proofs, and final materials for accuracy, consistency, and adherence to publisher guidelines. Provide constructive feedback to production teams to enhance the overall quality of published materials. Ensure all work meets established publishing standards and guidelines. Address and resolve any quality control issues that arise during the publishing process. Track and analyze quality control metrics to identify opportunities for improvement. Mentor and train junior staff as required, helping them grow in their roles. Collaborate with various publishing teams to ensure alignment with quality control processes and company objectives. Develop and implement robust quality control procedures for all published materials. Skills & Experience Minimum 3-4 years of experience in typesetting and e-publishing, with strong knowledge of book quality control processes. Expertise in reviewing styles, layout consistency, and ensuring corrections from authors and publishers are accurately implemented post-page proofs. Proficiency with proofreading symbols, math typesetting, scientific notations, and equation formatting. Strong analytical thinking and attention to detail in project evaluation. In-depth understanding of typography and typesetting standards. Experience with printer quality control, preflight reports, and document comparison processes. Advanced proficiency in MS Office and Adobe Acrobat Professional. Able to work independently as well as collaboratively within a team. Excellent organizational skills with a keen eye for detail. Flexibility to manage a variety of projects simultaneously. Experience in journal publishing is a plus.

Position: Backend Developer Location: Chennai Department: Engineering Job Type: Full-time Industry: E-Publishing About Us Kriyadocs is a leading document workflow platform for the publishing industry. For over 18 years, we ve partnered with world-renowned publishing houses to deliver world-class, publication-ready digital and print content. By embracing cutting-edge technology and streamlined processes, we provide innovative solutions that make publishing seamless and efficient. At Kriyadocs , we re driven by technology at our core, always staying ahead of the curve to offer the best capabilities for both our clients and employees. This commitment is reflected in our vision to simplify publishing as easily as the click of a button. Our Vision To revolutionize content publishing and become the go-to partner for individuals and organizations sharing knowledge. Our Mission To deliver seamless, high-quality content publishing through technology and innovation, ensuring happy authors and employees alike. What It s Like to Work Here At Kriyadocs, we embody a culture of: Delivering Excellence, Delivering Delight Staying Curious, Staying Driven Dreaming Big, Rising Together You ll fit right in if you re: Fearless in tackling challenges Eager to learn new skills and achieve successful outcomes Passionate about taking pride and ownership in everything you do Role Overview We re seeking a passionate Backend Developer to join our dynamic development team. You ll be working on innovative, cutting-edge technologies to build scalable and robust systems. If you enjoy solving complex problems, thrive in a collaborative team environment, and love to ask "why?" we want to hear from you! This role requires strong analytical skills, the ability to communicate complex technical decisions clearly, and a readiness to take ownership in an agile development environment. What You ll Do Engage in the entire application lifecycle, focusing on coding, debugging, and testing. Write, refine, and test code to ensure stability and compatibility across different systems. Troubleshoot and debug applications to maintain seamless functionality. Collaborate with front-end developers to integrate user-facing elements with server-side logic. Follow project specifications to design and develop features, ensuring alignment with requirements. Document processes and knowledge for future reference and team learning. Must-Have Skills 1+ years of experience in a modern programming language such as Java, GoLang, Node.js, Python, or Ruby on Rails (RoR). Strong understanding of data structures, algorithms, and software design principles like SOLID. Strong problem-solving abilities and analytical aptitude. Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Experience with version control tools like Git or SVN. Flexibility to work with multiple programming languages (e.g., Node.js, Python) and technologies like XSLT and XML Pipelines. Good-to-Have Skills Experience working with the Node.js stack. Familiarity with unit testing and automation frameworks. Experience in a public cloud environment (AWS preferred). Exposure to distributed microservice architectures. Understanding of the Agile product development lifecycle. Eligibility Criteria Bachelor's or Master s degree in Computer Science or a related field from a reputed institution. Internship experience in software development is a plus. 1-2 years of relevant work experience. Qualification : Bachelor's or Masters degree in Computer Science or a related field from a reputed institution

Position: Senior Data Conversion Specialist Location: Chennai Department: Publishing Services Job Type: Full-time Industry: E-Publishing About Us At Kriyadocs , we ve partnered with prestigious publishing houses around the world for over 15 years, delivering world-class digital and print content. By leveraging cutting-edge technology, streamlined processes, and deep domain expertise, we simplify publishing workflows from authoring to distribution. Our peer review and production platforms are complemented by services like copyediting, typesetting, and project & author management. Our mission is to create outstanding experiences for authors, publishers, and employees through innovation and technology, helping bring authors work to life and share it with the world. We re driven by a passion for customer-first solutions, and we empower our team to take on challenges, exchange knowledge, and enrich processes across the publishing ecosystem. What It s Like to Work Here We re a fast-growing team of smart, enthusiastic individuals with a can-do attitude. We believe in: Customer-First: We put our customers at the heart of everything we do. Continuous Learning: We embrace innovation and encourage growth. Collaboration: We work as a team, solving challenges together. If you're looking for a place where you can make a real impact, come join us! Role Overview We re looking for an experienced Senior Data Conversion Specialist to join our dynamic team. You ll be responsible for converting content into various formats, ensuring high-quality deliverables while adhering to tight deadlines. Your role involves working with XML, digital technologies, and conversion tools, while collaborating with internal teams and clients to resolve issues and meet project goals. Key Responsibilities Meet daily benchmarks and ensure timely project delivery. Ensure there are no escalations or complaints from internal or external stakeholders. Maintain accurate project records and documentation. Communicate product-related issues with detailed information and improvement suggestions. Use appropriate tools to ensure the quality of delivered content. Deliver final files to clients on specified platforms in a timely manner. Adhere to client Service Level Agreements (SLAs). Evaluate and onboard freelancers/vendors as needed. Study and understand client requirements, create instruction documents, and produce conversion samples. Analyze customer requirements to define tool requirements and document for automation. Work independently or in a team to meet tight deadlines. Skills & Experience Strong knowledge of XML, including both book and journal XML formats. Hands-on experience working with DTD, MathML, and XML editors (Epsilon, XML Exchanger, Oxygen XML, Notepad++, etc.). Familiarity with digital technologies such as XPath, XSLT, Schema, and ePub. Experience with third-party deliverables like PubMed, PMC, Ingenta, HighWire, Atypon, and Crossref. Excellent communication, problem-solving, and analytical skills. Strong attention to detail, ability to maintain quality under pressure, and a proactive learning attitude. Eligibility Criteria Role: Senior Data Conversion Specialist Location: Chennai Experience: 5+ years of related experience in data conversion or a similar field. Qualification: Bachelor's degree preferred. Equivalent years of experience may be considered in lieu of a degree. Qualification : Bachelor's degree preferred

Position: Lead Software Engineer Location: Chennai Department: Engineering Job Type: Full-time Industry: E-Publishing About Us At Kriyadocs , we are a leading document workflow platform dedicated to the publishing industry. For over 19 years, we ve partnered with prestigious publishing houses worldwide to deliver world-class digital and print content. By harnessing cutting-edge technology, streamlined processes, and domain expertise, we simplify the entire publishing lifecycle from authoring and reviewing to distribution. Our vision is to make publishing content as easy as the click of a button, becoming the partner of choice for those sharing knowledge globally. We prioritize creating a fantastic experience for authors, content publishers, and our employees through technology and innovation. Role Overview We are looking for a Lead Software Engineer with at least 6 years of professional experience to join our engineering team. This is a hands-on leadership role where you'll spend about 80% of your time coding and the remaining 20% mentoring and guiding junior engineers. You will be responsible for architecting solutions, enforcing best practices, and ensuring technical excellence across the team. Our technology stack includes React, TypeScript, Zod, Fastify, ElasticSearch, and modern Database ORMs. Key Responsibilities Hands-On Engineering (80%) Design, develop, and maintain backend services using Fastify, TypeScript, and ORMs (optional). Build and optimize frontend applications using React and Zod for schema validation. Write clean, testable, and maintainable code that adheres to coding standards. Lead technical discussions, perform code reviews, and ensure high-quality code delivery. Mentorship & Leadership (20%) Guide junior developers, fostering growth and technical excellence. Establish and enforce coding standards, best practices, and development workflows (e.g., ESLint, Prettier, CI/CD pipelines). Promote knowledge sharing and collaborative problem-solving within the team. System Design & Architecture Own and drive the architecture of scalable, performant, secure, and maintainable systems. Evaluate trade-offs and propose practical solutions to business and technical challenges. Collaborate with product managers, designers, and stakeholders to design solutions. Operational Excellence Implement observability, error handling, and monitoring for production systems. Contribute to incident management, root cause analysis, and preventative measures. Continuously improve developer productivity and CI/CD processes. Required Qualifications 6+ years of professional software engineering experience. Strong proficiency in TypeScript and modern JavaScript. Hands-on experience with React for frontend development. Experience with Fastify (or similar Node.js frameworks) for backend development. Familiarity with Zod or similar validation libraries. Proficiency with ElasticSearch and designing efficient queries. Experience with at least one Database ORM (e.g., Prisma, TypeORM, Sequelize). Familiarity with Git, CI/CD pipelines, and modern DevOps practices. Preferred Skills Experience working in monorepo setups. Exposure to cloud platforms like AWS, GCP, or Azure. Familiarity with testing frameworks (Jest, Vitest, Playwright). Experience in performance tuning for React, Fastify, and ElasticSearch. Strong communication and collaboration skills in cross-functional teams. A highly hands-on engineer who leads by example. Someone who can balance coding with mentoring and elevating junior developers. A pragmatic decision-maker who understands trade-offs and business needs. A builder at heart, passionate about clean, scalable, and maintainable code. Benefits Competitive compensation with growth opportunities. Opportunity to influence engineering culture and best practices. Collaborative environment with challenging, impactful projects. ESI and PF benefits.

Position: Language Editor (Level 2 & 3 Copyeditor) Location: Chennai Department: Publishing Services Job Type: Full-time Industry: E-Publishing About Us At Kriyadocs , we are a leading document workflow platform focused on the publishing industry. With over 19 years of experience, we have partnered with prestigious publishing houses worldwide to deliver world-class, publication-ready digital and print content. By integrating cutting-edge technology, streamlined processes, and deep domain expertise, we simplify the entire publishing lifecycle from authoring to distribution. Our vision is to make publishing content as easy as a click of a button and become the partner of choice for organizations and individuals looking to share knowledge. We are driven by a passion for technology and innovation, delivering Happy Authors and Happy Employees. What It s Like to Work Here At Kriyadocs, every Kriyator embodies our core values to: Deliver Excellence Deliver Delight Stay Curious Stay Driven Dream Big Rise Together You could also be a Kriyator if you are: Fearless in taking on challenges. Focused on learning, demonstrating new skills, and achieving successful outcomes. Fanatical about taking pride and responsibility in your work. Role Overview We are looking for an experienced Senior Copyeditor to join our team. As a Senior Copyeditor, you will oversee the quality assessment of deliverables, mentor the editorial team, and ensure the highest editorial standards are met. This is a hands-on role that involves managing day-to-day editorial challenges and facilitating continuous learning within the group. Key Responsibilities Assess Deliverables: Evaluate the group s output daily to ensure quality standards are met. Review Articles: Conduct reviews based on customer/editor competencies, ensuring consistency and accuracy. Performance Evaluation: Quantitatively assess the team's performance and provide constructive feedback. Training & Development: Conduct daily and weekly learning sessions based on performance reports to improve editorial skills. Report & Update: Provide weekly reports on team health, progress, and challenges. Team Support: Ensure team members are equipped and comfortable with their assigned tasks. Optimization: Recognize the strengths and weaknesses within the team and work on optimizing performance. Initiate & Lead: Volunteer to lead new initiatives, training sessions, and take on additional responsibilities. Skills & Experience Excellent attention to detail and a keen eye for quality. Strong team player with excellent communication and interpersonal skills. Ability to assess and optimize the strengths of individual team members. Proactive in taking on new responsibilities and driving team improvements. Leadership in initiating new ideas and fostering a culture of continuous learning. Experience in copyediting, proofreading, and working with editorial teams in a publishing environment. Strong understanding of customer/editor competencies in the context of publishing. Eligibility Criteria Qualifications: Master's degree in Life Sciences, Technology, Humanities, or a related field. Experience: 4+ years of hands-on experience in copyediting, with a strong focus on team management and quality assurance. Skills: Strong organizational, communication, and leadership skills. Qualification : Master's degree in Life Sciences, Technology, Humanities, or a related field

Designation: Windows Server Administrator Location: Chennai Experience: 1+ Year Qualification: Any Graduation Employment Type: Full-Time Job Summary We are looking for a proactive Windows Server Administrator to join our IT operations team. The ideal candidate will have 1-2 years of hands-on experience managing Windows Server environments, with solid expertise in Active Directory, DNS, IIS, Group Policy, PowerShell scripting, and system security. You will be responsible for maintaining, supporting, and enhancing our server infrastructure, ensuring its reliability, security, and optimal performance. Key Responsibilities Windows Server Administration: Manage and maintain Windows Server environments (2016, 2019, 2022). Perform routine monitoring, patching, and system updates. Troubleshoot server-related issues to minimize downtime and disruptions. Active Directory Management: Administer Active Directory: create, modify, delete user accounts, groups, OUs, and GPOs. Manage domain controllers and assist with domain migrations and replication. Implement and maintain Group Policy Objects for user and computer management. DNS and DHCP Configuration: Configure and manage DNS servers for network name resolution. Troubleshoot DNS-related issues and enhance DNS security. Support DHCP services for IP address management. Web Server Administration (IIS): Manage Internet Information Services (IIS) for web hosting. Monitor and troubleshoot IIS for performance, security, and availability. PowerShell Scripting and Automation: Develop and maintain PowerShell scripts to automate administrative tasks (user provisioning, server monitoring, reporting). Write custom scripts to improve system efficiency and security. Security Management: Apply security best practices to protect systems, networks, and data. Monitor security events, identify vulnerabilities, and conduct risk assessments. Support security audits, patch management, and compliance efforts. Backup and Recovery: Ensure regular backup procedures are followed and verified. Maintain disaster recovery plans and conduct periodic tests. Collaboration and Documentation: Collaborate with IT teams and departments on infrastructure projects. Maintain detailed documentation of server configurations, processes, and troubleshooting guidelines. Required Skills & Qualifications 1-2 years experience in Windows Server administration (2012/2012-R2/2016/2019/2022). Hands-on expertise in Active Directory, DNS, IIS, and Group Policy management. Proficiency in PowerShell scripting for automation and operational efficiency. Strong understanding of system security principles (patching, access control, vulnerability management). Familiarity with OS architecture and system components. Experience with server backups, disaster recovery, and high availability systems. Excellent troubleshooting and analytical skills. Good communication skills and ability to work collaboratively in a team environment. Qualification : Any Graduation

Senior Software Engineer PHP Location: Chennai Experience: 4 7 Years Company: TNQ Technologies About the Role TNQTech is looking for a skilled Senior Software Engineer (PHP) to join our expanding development team. In this role, you ll contribute to the creation of cutting-edge solutions in the scholarly publishing domain. You'll be responsible for writing clean, scalable code, mentoring junior developers, and ensuring optimal application performance. Key Responsibilities Develop, test, and maintain high-quality code based on project requirements Collaborate with stakeholders to clarify technical and functional requirements Continuously improve application performance, responsiveness, and scalability Review code and provide constructive feedback to peers and junior developers Adhere to best practices in coding, testing, and documentation Participate in sprint planning, retrospectives, and other Agile ceremonies Contribute to fostering a collaborative and high-quality engineering culture Ideal Candidate Profile Graduate in any discipline with 4 7 years of hands-on experience in PHP development Solid understanding of Object-Oriented Programming (OOP) principles Proficiency with at least one MVC framework such as CakePHP, CodeIgniter, Zend, or Yii Experience with source control management (SCM) tools Hands-on experience with databases (e.g., MySQL, PostgreSQL) Working knowledge of HTML, CSS, JavaScript, and automated unit testing Familiarity with Agile methodologies and team collaboration practices Nice to Have (Bonus Skills) Understanding of design patterns, data structures, and algorithms Experience with CI/CD platforms and deployment pipelines Knowledge of RESTful APIs and integrating third-party services Be part of a forward-thinking team transforming content and technology for global scholarly publishing. At TNQTech, you'll find a collaborative work culture, opportunities to grow, and a chance to make an impact at scale. Qualification : Graduate in any discipline

Project Lead Technology & Platform Development (API Product Owner) Location: Chennai Experience: 5 9 Years Company: Tata Communications Employment Type: Full-Time About Tata Communications Tata Communications is redefining global connectivity with innovation and intelligence. As a leader in Cloud, Mobility, IoT, Security, Collaboration, Media, and Network Services, we are building a New World of Communications backed by cutting-edge digital platforms, customer-centric solutions, and transformative technology. Role Overview We are seeking a Project Lead (API Product Owner) to drive the strategy, roadmap, and execution of our Self-Service API Gateway within Tata Communications Digital Ecosystem. This individual contributor role holds end-to-end ownership of API product development, aligning business needs with technology innovation to enhance customer experience and revenue generation. You'll be responsible for delivering impactful API solutions by collaborating with engineering, design, and cross-functional teams, ensuring alignment with both market trends and business strategy. Key Responsibilities Product Strategy & Discovery: Define and execute a long- and short-term API product roadmap aligned with company goals and customer needs. Continuously evaluate market trends, competitive landscape, and user feedback to inform product direction. Build deep understanding of the business domain to identify high-value product opportunities. Product Development & Requirement Management: Translate business requirements into clear, actionable user stories and acceptance criteria. Validate artifacts (user stories, wireframes, documentation) to address feasibility, usability, and business value. Prioritize product backlog using a data-driven framework, balancing technical feasibility with stakeholder needs. Maintain backlog hygiene, flag escalated features or bugs, and prep for sprint readiness. Team Collaboration: Partner with engineering, design, and business teams to guide development from concept to launch. Ensure seamless alignment across internal stakeholders by communicating priorities and progress. Agile Delivery & Governance: Actively participate in Agile ceremonies including PI planning, daily stand-ups, sprint reviews, and retrospectives. Perform functional testing and sprint validation to ensure timely and high-quality releases. Metrics & Performance Analysis: Define and monitor KPIs for product engagement and technical performance. Leverage analytics to continuously improve product strategy and execution. Minimum Qualifications Bachelor's degree in Computer Science, Engineering, or related technical field. 5+ years of experience in Application Integration and API Management, preferably in Telecom or Digital Transformation domains. 2+ years in Product Ownership or Technical Product Management, with hands-on experience in API platforms and architectures. Technical Proficiency Expertise in RESTful APIs, SOAP, JSON/XML, and Web Services. Working knowledge of Java, Spring Boot, Microservices, and JavaScript. Experience in HTTP/HTTPS protocols, web servers, SQL scripting, and relational database design. Familiarity with API security and identity standards (OAuth, SAML, OpenID, TLS, PKI). Experience with API monetization, analytics, developer portals, and ecosystem design. Exposure to databases like MariaDB or MongoDB. Preferred Attributes Experience with API-first product development and platform integration strategies. Strong collaboration skills and ability to work cross-functionally across product, engineering, and business. Entrepreneurial mindset with analytical and problem-solving abilities. Passion for innovation, API marketplaces, and delivering scalable, customer-centric solutions. Drive strategic, high-impact digital transformation projects in a globally recognized company. Lead the next generation of API-driven services and platforms. Collaborate with top-tier technology and business professionals. Be part of a visionary, agile, and inclusive work culture shaping the future of connectivity. Qualification : Bachelor's degree in Computer Science, Engineering, or related technical field

Position: Advisor, Software Development Engineering (Backend Developer) Requisition ID: R-10356918 Date Posted: 06/24/2025 Application Deadline: 07/08/2025 Location: Chennai, Tamil Nadu (Primary), Pune, Maharashtra (Additional) Work Type: Onsite About Fiserv: Fiserv is a global leader in fintech and payments, moving money and information millions of times daily quickly, reliably, and securely. We connect financial institutions, corporations, merchants, and consumers to enable seamless financial transactions worldwide. Join us and make an impact on a global scale. Role Overview: As an Advisor, Software Development Engineering (Backend Developer), you will play a key role in designing, developing, and maintaining backend services and APIs using modern frameworks and cloud technologies. You will collaborate with cross-functional teams to deliver scalable, high-quality software solutions within an Agile environment. Key Responsibilities: Analyze and understand product requirements; participate actively in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives. Design and develop reusable, self-contained, and testable RESTful and SOAP APIs using Spring Boot framework. Collaborate closely with UI developers and other engineers to improve overall system usability and integration. Identify and implement improvements in existing backend interface structures and architecture. Develop and maintain functional documentation and coding guidelines to support team members. Ensure adherence to backend architecture best practices and design specifications. Conduct unit testing and bug fixes to enhance product performance and reliability. Participate in code reviews and maintain high-quality code standards. Qualifications & Experience Required: Bachelor s degree in Computer Science or related field. 12-14 years of extensive experience in Java backend development. Proven expertise in server-side application development using Java and Spring Boot. Hands-on experience with cloud platforms such as AWS, GCP, or Azure, including containerization tools like Kubernetes or Docker. Strong knowledge of relational databases like MySQL or equivalent. Experience designing and developing APIs with robust security and scalability. Familiarity with software development lifecycle methodologies, especially Scrum/Agile. Preferred Skills: Experience integrating and implementing AWS Glue jobs using Python. Knowledge of AWS Step Functions or equivalent workflow orchestration tools. Familiarity with CI/CD pipelines and tools for continuous integration and deployment. Experience working with Java 11 and above versions. If you want to be part of a forward-thinking team delivering innovative financial technology solutions, this role is an excellent opportunity to grow and lead. Qualification : Bachelors degree in Computer Science or related field.

About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. We specialize in helping clients stay ahead through transformative solutions that optimize business processes, driving increased efficiency, deeper insights, and superior outcomes. As trusted brand custodians and long-term partners to over 100 leading global brands, we have a presence in the US, UK, Philippines, and India. Our rightshore delivery model offers end-to-end solutions across industries including Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance. We proudly serve Fortune 500 and FTSE 100 companies. Job Title: Senior Customer Service Associate (Senior CSA) Grade: H1 Job Category: Associate Function/Department: Operations Essential Duties and Responsibilities Claims Filing: File claims using appropriate forms and attachments. Denial Research and Appeals: Investigate account denials and file written appeals when necessary. Insurance Billing: Evaluate information from clients to determine the correct insurance to bill, ensuring necessary attachments or supporting documentation are included with each claim. Account Research: Research account details to gather necessary attachments and documentation for each claim. Claim Integrity: Ensure the accuracy and integrity of each claim filed. Documentation: Record all efforts and actions in the CUBS system and any other required systems. Patient Information Verification: Verify patient details and benefits before submitting claims. Account Appeals: Write appeals for accounts when required. Client Correspondence: Draft clear and professional letters to clients. Additional Duties and Responsibilities Goal Achievement: Meet regular goals and objectives as set by management. Confidentiality: Maintain confidentiality of account and patient information at all times. Compliance: Actively participate in the Corporate Compliance Program and ensure adherence to company policies. Project Assistance: Assist with other ad hoc projects assigned by management. Relationship Management: Maintain effective working relationships with state and federal agencies. Account Resolution: Resolve accounts in a timely manner. Workspace Organization: Maintain a neat, orderly, and efficient work station. Educational and Experience Requirements Minimum Education: High school diploma or equivalent. Experience: 1-3 years of experience in insurance billing is preferred. Insurance Knowledge: Familiarity with various insurance payers is preferred. Technical Skills: Proficiency in PC-based applications with the ability to type 30-40 words per minute. Communication Skills: Strong written and verbal communication skills. Organization and Time Management: Ability to prioritize tasks effectively in a busy environment. Professionalism: Capable of presenting oneself in a courteous and professional manner at all times. Self-Motivation: Ability to stay focused and productive with little or no supervision. Working Conditions Environment: Call center setting. Physical Requirements: Must be able to sit for extended periods of time.

Your Impact In this role, you will be responsible for ensuring the accurate and efficient management of Fixed Assets (FA) processes while applying deep accounting knowledge to FA transactions and reporting. As an Independent Contributor, you will: Analyze and resolve issues related to Fixed Assets, collaborating with cross-functional teams to address any system-related concerns. Provide expert guidance on FA-related queries and challenges, ensuring the smooth operation of FA functions across the organization. Identify training needs for colleagues and take an active role in grooming and upskilling them through appropriate training sessions. Maintain up-to-date business process documentation to ensure all policy changes and SOPs are current, ensuring compliance with both internal controls and external regulatory requirements. Identify potential risks and gaps in the FA process, implementing necessary controls to mitigate risks and updating the process checklist to strengthen controls. Collaborate with other teams to eliminate non-value-added activities, implement best practices, and ensure the standardization of processes. Lead initiatives aimed at enhancing efficiency, including QA testing and approving production deployments. Prepare and maintain regional KPI files, manage aging items, propose clearing actions, track resolutions, and ensure reports required for leadership review are readily available. Play an active role in Internal Audit, Statutory Audit, Tax Audit, and External Audit processes, ensuring timely resolution of audit queries and systematically maintaining and saving audit-related data on a monthly basis. Your Growth You will be an integral part of the General Accounting - Fixed Assets team under the Finance Global Operations (FGO) in Chennai within McKinsey Global Services (MGS). This is a dynamic and challenging environment that will allow you to further develop your skills in accounting and fixed assets management while contributing to McKinsey s broader finance operations. Your Qualifications and Skills Graduation in accounting/finance, CA, or ICWA. 10 to 12 years of overall accounting experience, with 5 to 6 years of core Fixed Assets experience in an SAP environment. Strong understanding of accounting principles and Fixed Assets accounting. Proven ability to troubleshoot and resolve FA-related issues with a focus on accuracy and compliance. Extensive audit preparation and support experience, with the ability to collaborate with multiple teams for audit-related activities. Strong analytical and problem-solving skills with an eye for detail. Ability to work independently and manage multiple priorities in a fast-paced environment. Excellent communication and leadership skills, with experience in leading and mentoring teams. Exposure to Reconciliation Tool - Blackline is a plus. Qualification : Graduation in accounting/finance, CA, or ICWA.

Job Title: Senior Analyst BFS (Mortgage Underwriting) Job Summary We are seeking a Senior Analyst BFS to support our Mortgage Underwriting process. This role involves analyzing loan parameters and borrower details, including income, credit, and assets, to determine loan eligibility. The candidate will be responsible for rendering credit decisions based on established criteria while ensuring compliance with Fair Lending and regulatory requirements. Key Responsibilities Mortgage Underwriting Support: Analyze borrower details, income, creditworthiness, and assets. Conduct income verification and employment validation. Perform credit history reviews, including bankruptcy, fraud alerts, foreclosures, and delinquencies. Evaluate collateral value and property specifications against loan terms and regulatory requirements. Decision-Making & Risk Assessment: Assess credit applications and determine borrower risk levels. Ensure compliance with Fair Lending and other regulatory guidelines. Apply prudent underwriting judgment based on industry best practices. Process & Compliance Management: Participate in planning and forecasting exercises with onshore and business associates. Prepare and analyze financial reports on costs and allocations. Ensure SLA compliance, report progress to clients, and run governance meetings. Act as the first escalation point for service delivery issues. Implement continuous process improvements to enhance efficiency. Team & Stakeholder Management: Conduct team meetings and address people-related concerns. Review deliverables on defined parameters for quality assurance. Required Skills & Experience Core Skills: Strong reading comprehension & analytical skills. Excellent decision-making and auditing skills. Knowledge of mortgage lending regulations. Strong logical reasoning and attention to detail. Additional Requirements: Bachelor s degree or equivalent experience. 4 to 6 years of banking experience, including 3+ years in residential Mortgage Underwriting (Conventional/FHA/VA loans). Ability to multitask, meet deadlines, and handle stress effectively. Willingness to work night shifts. Apply Now to join a team where your expertise in mortgage underwriting will make a significant impact!

Technical Lead Experience 8-10 years of experience in software development, with a strong focus on RPG, customized packages, and integration services. Qualification B.E/B.Tech in Computers or any relevant field. Pre-Requisites The Technical Lead is responsible for developing and enhancing software systems built in RPG, customized packages, and integration services. The role involves both individual work and teamwork to build new applications and enhance existing ones through the full software development lifecycle. Experience with all formats of RPG, RPGLE, CL, CLLE. Strong RPG and ILE concepts. Job Description Implementation of Solutions: Lead and participate in the implementation of Microsoft Dynamics 365 Business Central solutions for clients, including system configuration, customization, data migration, and integration with third-party applications. Client Business Requirements: Analyze client business requirements and translate them into technical specifications and solution designs. Customization and Development: Develop and implement customizations using AL language, extensions, and integrations with other Microsoft and third-party products. Provide Technical Guidance: Provide technical guidance and support to project teams and client stakeholders throughout the project lifecycle. Workshops and Training: Conduct technical workshops, training sessions, and knowledge transfer activities for clients and internal teams. Cross-functional Collaboration: Collaborate with cross-functional teams, including functional consultants, developers, and project managers, to deliver high-quality solutions on time and within budget. Stay Updated: Stay updated on the latest developments and best practices in Microsoft Dynamics 365 Business Central and related technologies. What Makes You a Great Fit Experience: Minimum 5 years of experience working with Microsoft Dynamics 365 Business Central (formerly Dynamics NAV/Navision). Technical Skills: Strong technical skills in AL language, Visual Studio Code, and Dynamics 365 Business Central development tools. Customization & Configuration: Experience with customization, configuration, and integration of Business Central modules, including Finance, Sales, Purchasing, Inventory, and Manufacturing. Bonus Skills: Knowledge of Microsoft Power Platform (Power Apps, Power Automate, Power BI) and Azure services is a plus. Certifications: Microsoft certifications in Dynamics 365 Business Central or related technologies are preferred. Communication Skills: Excellent analytical, problem-solving, and communication skills. Time Management: Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously. Qualification : B.E/B.Tech in Computers or any relevant field.

Job Summary Responsible for being the escalation point of contact for all high level break/fix and maintenance issues or events for the OC. Provides subject matter expertise for CRAN, CMTS, transport, Video, CDV, HSI and works closely with the engineering teams. Performs a variety of highly complex analytical duties in the planning development, testing and evaluation of Comcast's network. Responds to escalations and resolves issues that arise from hardware and software failures. Manages network tuning, performance and designs strategies and makes recommends to improve network performance. Job Description Core Responsibilities Performs a variety of highly complex analytical duties in the planning, development, testing and evaluation of Comcast's network, including CRAN, CMTS and the IP platform and Video platform. Works closely with engineering and national teams on network operations to ensure proper and efficient operations of the network. Measures volume and performance of the network traffic; identifies utilization and performance issues; designs strategies and recommendations to improve network performance. Provides necessary support for additions and changes. Devises and implements strategies for solving network issues or increasing network performance, including the development and production of network system documentation and instructional and procedural manuals for other employees to utilize in order to resolve problems or make network improvements. Supports all the OC tools and alarms, analyze systems needs and determines priority of devices attached to the network. Ensures the availability of networking services; studies, evaluates, analyzes and monitors the network to determine problem areas and/or areas of concern. Monitors and isolates outages and impairments. Ensures that server databases and other related resources are properly maintained and devises strategies to improve performance of the network. Provides subject matter expertise for all network equipment, technical training and support to other operational groups. Updates code and software to ensure proper system performance. Engineer 2 performing Network Desk duties performs the following: Determines if the network, or a portion of the network, needs to be shut down to resolve complex issues. Provides technical support for the capacity and utilization reporting and tuning across the product lines. Tests, monitors and analyzes the network to isolate outages across all product lines. Performs port turn ups and downs on CRAN aligned to the agreed to demark matrix. Develops changes and improvements in the network including re-routing of traffic. Provisions DWDM and CWDM circuits. Engineer 2 performing Video Desk duties performs the following: Participates in the review of video failures, as appropriate and provides feedback to prevent future occurrences within the established post mortem process. Accountable for video configuration audits and adherence to the golden configuration. Supports national desk for DSG and 2way conduit applications. Supports all channel migration from the headend to the CRAN. Supports all SD and HD channel launches. Uses all available tools to monitor and isolate IP video outages and impairments. Maintains all IP video delivery devices (i.e. RPD's, OM-1000's and NC-1500's). Performs MPEG troubleshooting through a variety of highly complex analytical duties in the testing and evaluation of Comcast's network. Provides operational support for the DAC and DNCS in conjunction with engineering and AVS. Directs Headend Technician(s) in troubleshooting network issues for video, ADS and Switched Digital video. Engineer 2 performing CHSI Desk duties performs the following: Devises modulation changes to the CHSI QAMs. Acts as the SME in isolating problems between the CMTS, transport distribution and subscriber Modem equipment. Ensures the CHSI network is optimally engineered. Analyzes and troubleshoots networks such as: CHSI Infrastructure, CRAN/CMTS and transport. Designs, conducts and interprets database and CHSI configurations. Provides technical support during the deployment of the CHSI product or the installation of additional CMTS's in the market. Engineer 2 performing CDV Desk duties performs the following: Provides technical support during the deployment of the CDV product or the installation of additional soft switches in the market. Monitors and clears all hung COPS processing. Supports the implementation of new capacity associated with the facilities and trunking for PSTN interconnection. Acts as the SME in isolating problems between the switch service provider, transport distribution and subscriber telephony equipment. Provides subject matter expertise for all voice equipment, technical training and support to other operational groups. Ensures the voice network is optimally engineered. Analyzes and troubleshoots networks such as: Voice Infrastructure, CRAN/CMTS and transport. Designs, conducts and interprets database and switch translations. Engineer 2 performing Systems Desk Specific function performs the following: Designs and creates tools that gather and integrate data from disparate systems (such as Comcast billing, ticketing, provisioning and network monitoring systems, among others). Designs, codes, tests, deploys and evaluates highly reliable programs in Perl, C, C++, C#. Designs, codes, tests, deploys and evaluates highly reliable web pages in PHP, ASP, JavaScript, Script etc. Collaborates with Engineering, Excellence in Operations (XOC), Advanced Technical Support and other internal departments to generate data for problem analysis and fix. Writes scripts in SQL, Perl, C++, JavaScript, ASP.Net. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels ar...

Position: Business Development Executive Location: Chennai Education: Any Graduate Job Roles and Responsibilities Client Relationship Building: Establish and nurture relationships with potential clients, identifying new business opportunities for both domestic and international processes. Database Management: Maintain and update a database of prospective clients, ensuring accurate contact information and lead status. Lead Generation: Make cold calls and reach out to potential clients to generate new business leads and opportunities. Proposal Support: Assist in drafting and preparing business proposals, including quotations and presentations tailored to client needs. Product Knowledge: Stay informed about all products and services offered by the company to effectively communicate value to prospective clients. Client Meetings: Coordinate and arrange meetings for senior management with potential clients to explore business opportunities. Candidate Profile Experience: Proven experience in Business Development, preferably within the BPO/Call Center industry. Skills Proficient in creating PowerPoint presentations, preparing business modules, and tailoring quotations. Excellent written and verbal communication skills, with the ability to effectively interact with clients. Strong negotiation skills with a keen ability to close deals. Attributes Ability to work under pressure and meet targets in a fast-paced environment. Strong interpersonal skills and a proactive approach to building relationships. Qualification : Any Graduate

Position: Sales Representative Business & Personal Loans Experience: 2+ Years Type: Full-time Location: Chennai About the Role We are looking for driven and proactive Sales Representatives to join our on-ground team in Chennai. In this role, you will be responsible for identifying potential customers and closing sales for a range of loan products, including business loans, mortgages, housing, and personal loans. If you're passionate about financial services and excel in a fast-paced, target-driven environment, we d love to meet you. Key Responsibilities Actively generate leads and engage potential clients through field sales for business, housing, mortgage, and personal loans. Understand each client's financial needs and recommend appropriate loan products. Guide clients through the complete loan application process, ensuring a smooth experience. Build and nurture strong, long-term relationships with clients to drive referrals and repeat business. Consistently meet or exceed sales targets by closing high-quality leads. Coordinate with the credit and operations teams to ensure efficient loan processing and approvals. Maintain detailed and accurate records of client interactions, leads, and sales activity. Monitor industry trends and competitor offerings to identify opportunities and stay competitive. Basic Qualifications 2+ years of proven experience in field sales, preferably in financial services, NBFCs, or DSAs. Excellent communication, negotiation, and relationship-building skills. Strong understanding of loan products and the ability to explain financial solutions to clients. Self-driven and goal-oriented, with the ability to work independently in a fast-paced environment. Basic understanding of financial documents and business models. Familiarity with CRM tools and digital sales platforms. Preferred Qualifications Previous experience selling business, personal, housing, or mortgage loans. Background in NBFCs, DSAs, or fintech companies offering financial products.

Appraisal Partner Location: Chennai Experience: 0 5 years (1 3 years preferred in Gold Loan Appraising) Employment Type: Full-Time Eligibility: Male candidates with a bike and a valid driving license About the Role We are looking for a reliable and motivated Appraisal Partner to join our team in Chennai. The ideal candidate will have prior experience in gold loan appraisal, particularly within NBFCs or the banking sector, and will be responsible for customer outreach, accurate appraisal of gold, and seamless loan processing. Key Responsibilities Visit assigned customer locations and convert leads into successful gold loan customers. Educate and convince customers about Oro s gold loan products and services. Accurately appraise gold ornaments using touchstone, acid, and saltwater testing methods. Verify and document customer KYC as per company and regulatory standards. Demonstrate mobile app functionalities and assist customers with onboarding, as needed. Build strong, long-term relationships with customers to encourage repeat business. Ensure secure handling and submission of gold pouches and loan documents at storage facilities. Requirements 1 3 years of experience in gold loan appraisal, preferably in NBFC or banking sectors. Good communication and customer service skills. Proficient in gold testing/appraisal techniques. Must own a bike and possess a valid driving license. Familiarity with mobile applications and basic digital tools. Nice to Have Knowledge of gold loan industry practices and compliance norms. Prior experience in a customer-facing field role. If you're passionate about delivering value to customers and have the skills to ensure accurate gold appraisal, we'd love to have you on the Oro team!

MEP Engineer Location: Chennai Position Summary We are seeking an experienced and detail-oriented MEP Engineer to manage all Mechanical, Electrical, and Plumbing (MEP) activities at our project sites. The role involves ensuring all MEP works are executed in line with approved designs, industry standards, and safety norms. The ideal candidate will coordinate with consultants, contractors, and internal teams to resolve technical issues, maintain quality, and ensure timely delivery of MEP components. Key Responsibilities Plan, schedule, coordinate, and monitor all assigned MEP engineering activities. Review and verify engineering drawings, specifications, estimates, and calculations. Prepare cost estimates for electrical, HVAC, and plumbing systems. Coordinate with architects, designers, consultants, purchasing teams, contractors, vendors, and site supervisors. Ensure all MEP designs comply with regulatory and project-specific requirements. Liaise with local authorities (AHJs) for obtaining necessary permits and approvals. Execute and oversee on-site MEP installation and commissioning works. Maintain a structured reporting and documentation system for management reviews. Monitor resource allocation and ensure optimal utilization of manpower and materials. Track project performance using relevant project management tools and KPIs. Review and approve firefighting system submissions: DBRs, GFC drawings, GA layouts, BOQs, technical specs, and datasheets. Oversee equipment selection for STP, WTP, pumps, valves, and review technical data sheets (TDS). Actively resolve construction-related issues by coordinating with stakeholders and other technical disciplines. Maintain an active list of defects for contractor rectification and coordinate for timely resolution. Provide clearances for interior and other agencies while preventing design clashes and rework. Ensure all MEP works are executed per design, specification, and quality standards. Qualifications Bachelor s Degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, or equivalent. In-depth knowledge of MEP systems, design coordination, and project execution. Proven experience in managing MEP components in large-scale construction projects. PMP certification is a plus. Familiarity with project management and business support systems. Strong understanding of structural and architectural integration with MEP systems. Key Skills Excellent time management and organizational skills. Strong communication and interpersonal abilities. Proficient in using project tracking and coordination tools. Ability to manage multi-disciplinary teams and projects. Attention to detail and commitment to quality. Capable of making quick and sound decisions under pressure. Personal Attributes Self-motivated, energetic, and ambitious. Analytical mindset with strong problem-solving skills. High integrity and accountability. Collaborative team player. Ability to build and maintain strong working relationships across departments and external stakeholders. Qualification : Bachelors Degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, or equivalent

Job Title: Senior Technical Engineer Cloud Location: Chennai Experience: 3 5 Years Position Overview: We are looking for a skilled and self-driven Senior Technical Engineer Cloud to design, maintain, and optimize cloud-based infrastructure across various environments including Development, Testing, UAT, and Production. The ideal candidate will have hands-on experience with AWS, Azure, and GCP, solid system administration skills, and a strong grasp of cloud-native design patterns, automation, and DevOps best practices. Key Responsibilities: Design and implement best-practice cloud architectures for various deployment environments (Dev, Test, UAT, Prod). Manage and maintain cloud infrastructure and shared services across AWS, Azure, and GCP platforms. Provide system administration support (Linux/Windows), including configuration, troubleshooting, and automation. Take ownership of production environments, including upgrades, releases, and incident management. Troubleshoot issues across cloud infrastructure, networking, shared services, and application stacks. Participate in on-call rotations to ensure high availability and performance of cloud infrastructure. Manage licensing, monitoring, and performance of various cloud-based services. Develop and manage automation scripts using tools such as Terraform and PowerShell to improve efficiency and reduce manual work. Provision and manage key AWS resources: EC2, Load Balancers, Route 53, EBS, VPCs, along with Linux/Windows servers, IIS, and firewall rules. Propose and implement performance, cost, and security optimizations for cloud environments. Administer Kubernetes clusters, especially AKS, including setup of HPA (Horizontal Pod Autoscaler) and VPA (Vertical Pod Autoscaler). Implement CI/CD pipelines and workflows using industry-standard tools. Integrate monitoring and logging tools such as Prometheus and Grafana for real-time metrics and analysis. Develop and maintain infrastructure for Azure Synapse, Databricks, Azure Data Factory, including performance tuning. Automate scheduling of services (e.g., Azure VM, Synapse, SQL Pools) using Azure Automation Accounts. Create and manage alerts and diagnostic settings via scripts for continuous monitoring of all resources. Desired Candidate Profile: Bachelor's degree in Computer Science, Engineering, or a related field. 3 5 years of hands-on experience in cloud infrastructure management. Strong expertise in AWS, Azure, and optionally GCP. Proficiency in Linux/Windows administration, cloud automation, and scripting. Practical experience with Terraform, PowerShell, Kubernetes, and CI/CD tools. Knowledge of cloud security, cost optimization, and performance tuning. Familiarity with monitoring tools and log analytics platforms. Excellent problem-solving skills and a proactive mindset. Strong communication and collaboration skills. Qualification : Bachelor's degree in Computer Science, Engineering, or a related field