Financial Planning Analysis FP A Jobs in Pune
534 Jobs Found
Key Account Manager
Varroc Engineering Ltd
Key Account Manager Regional Support (West Region) Location: Pune Experience Required: 10 12 Years Department: Sales & Business Development Industry: Automotive / Engineering / Manufacturing Educational Qualification: Minimum: BE/B.Tech Preferred: MBA in Marketing / Automotive Domain Role Summary: The Key Account Manager Support (Regional) plays a crucial role in driving sales growth, increasing share of business (SOB), and enhancing customer satisfaction by supporting both existing and new business development activities. This role bridges customers, internal business units, finance, and production teams to ensure efficient commercial and operational execution. Key Responsibilities: Customer Relationship & Account Management: Maintain and regularly update customer database (SOB, price history, contacts, etc.). Build and sustain long-term relationships with key OEM clients, including Yamaha, TVSM, and new 2W-EV customers (e.g., eBSA, E-Motorad, KINETIC). Handle export customer accounts, ensuring timely communication, coordination, and query resolution. Act as the primary point of contact for assigned customer accounts, ensuring prompt responses to all routine and strategic requirements. Business Development & Lead Generation: Generate new business opportunities through cold calls, networking, RFP responses, and market intelligence. Support the creation of business proposals, quotations, and commercial documentation. Identify cross-selling and up-selling opportunities within existing accounts to increase SOB. Commercial Support & Coordination: Collaborate with BUs/plants for timely invoice generation, PO compliance, and price amendments (BOPs/raw material). Coordinate with Finance and AR teams to manage receivables and ensure zero outstanding payments. Follow up with customers for invoice realization and help streamline processes related to accounts receivable. Work with internal stakeholders on part price amendments based on raw material cost fluctuations and commercial agreements. Project Execution & Internal Collaboration: Ensure smooth execution of new product development activities with cross-functional teams (Sales, R&D, SCM, Quality). Track development timelines and report status to internal and external stakeholders. Facilitate customer visits, audits, and reviews as required. Market & Competitor Insights: Monitor industry trends, competitor activity, and emerging customer requirements. Attend industry events, conferences, and customer forums to gather market intelligence and build a professional network. Required Skills & Competencies: Strong customer relationship management and negotiation skills. Good understanding of automotive components, raw materials, and BOP pricing. Excellent communication and presentation skills. Sound commercial acumen with ability to analyze market trends and financial data. Hands-on experience in sales pipeline management, lead conversion, and proposal drafting. Proficiency in MS Office Suite (Excel, Word, PowerPoint), ERP tools preferred. Key Accounts to Manage: Metallic Business Accounts Yamaha / TVSM Export Customers All regions New EV Two-Wheeler OEMs Western Region (e.g., eBSA, E-Motorad, KINETIC, etc.) Work with top automotive and EV OEMs in a fast-growing, innovation-driven company. Opportunity to lead key customer accounts and directly contribute to business growth. Collaborate with cross-functional leaders and gain exposure to global markets. Qualification : MBA in Marketing / Automotive Domain
Senior Analyst - Trec Costing
Faurecia Automotive Seating India Private Limited
Position: Senior Analyst TReC Costing Location: Pune, India Company: FORVIA (Faurecia Interior Systems) About FORVIA FORVIA is a global leader in automotive technology, focused on delivering innovative and sustainable mobility solutions. As the 7th largest global automotive supplier, we are shaping the future of mobility with over 157,000 employees in 43 countries. Your Mission As a Senior TReC Costing Analyst, you will be responsible for calculating and managing tooling reference costs for FORVIA Interior Systems programs. You will play a key role throughout the acquisition and development phases, working closely with cross-functional teams to ensure accurate, competitive, and optimized tooling cost estimations aligned with our program and business goals. Key Responsibilities Acquisition Phase Define the complete tooling package (in-house, bought-out parts, and assembly tools) per Program Management System (PMS) guidelines. Analyze the Bill of Materials (BOM) and process flow charts to build a detailed tooling list. Develop tooling concepts using CAD models, 2D drawings, and technical visuals (e.g., tool movements, inserts, cavities). Estimate tooling costs in alignment with the Tool & Equipment (T&E) strategy. Apply defined tooling margins and create pricing summaries in customer-specific (OEM) templates. Present and distribute cost breakdowns to internal stakeholders (Program Managers, T&E Buyers, etc.). Update and refine cost estimates across acquisition rounds, collaborating with Customer Business Units (CBUs). Contribute ideas to enhance FORVIA's competitiveness in project quotations. Development Phase Support Engineering and T&E Buyers with cost estimates for Engineering Change Requests (ECRs). During tooling RFQ (Request for Quotation) phases, calculate target costs based on part designs, technical specifications (IDS), and T&E strategies. Compare supplier cost breakdowns with TReC estimates during SNC (Supplier Nomination Committee) phases. Analyze gaps and provide justification or negotiation support to the Purchasing team. Maintain costing data for traceability and knowledge sharing post-nomination. Support tooling cost targets for engineering or program design changes. Cross-functional Collaboration Work closely with: CBU Cost Analysts (for both in-house and BOP parts), Central Costing Teams (to evolve TReC methodology), Global teams to ensure cost competitiveness and process alignment. Contribute to continuous improvement within the costing function by proposing innovative ideas and solutions. Your Profile Education & Experience Bachelor s or Master s degree in Engineering, or Diploma in Tool & Die Design. 6 10 years of experience in industrial environments, including exposure to production, tooling, or manufacturing engineering. Technical Skills Deep understanding of Injection Molding tools, post-processing tools (e.g., plastic welding, gauges, covering), and assembly processes. Familiarity with interior automotive components such as instrument panels, door panels, and center consoles. Knowledge of various supplier technologies is an advantage. Proficiency in interpreting CAD data and 2D technical drawings. Soft Skills Strong communication, analytical, and problem-solving abilities. Ability to synthesize complex technical data into actionable insights. Comfortable working cross-functionally and across international teams. Fluent in English (mandatory); basic knowledge of French or German is a plus. Global Impact: Work with a top-tier automotive supplier on industry-defining technologies. Innovation & Growth: Collaborate on high-impact projects and develop your career in a dynamic, global environment. Learning Culture: Access cutting-edge training through FORVIA University. Sustainability Leadership: Join a company committed to CO2 Net Zero and certified under the SBTi Net-Zero Standard. Inclusive Workplace: Thrive in a diverse, multicultural team that values collaboration and continuous improvement. Qualification : Bachelors or Masters degree in Engineering, or Diploma in Tool & Die Design
Senior Data Scientist
Vconstruct Private Limited
Position: Senior Data Scientist Location: Pune Employment Type: Full-Time Company: vConstruct (Construction Technology Company) About vConstruct vConstruct is a Pune-based construction technology company focused on revolutionizing the construction industry through advanced AI and ML solutions. Our Data Science and Analytics team comprises Data Scientists, AI Engineers, Data Analysts, and Data Engineers working collaboratively to drive innovation across all construction project phases from pre-construction to post-construction. Our mission is to harness the power of data and AI to improve predictability, automate processes, and enhance efficiency in construction domains such as scheduling, planning, supply chain, safety, quality control, site management, financials, and virtual design construction. Role Overview We are seeking a highly skilled Senior Data Scientist to lead the development of innovative AI and machine learning solutions focused on construction data. You will work on cutting-edge projects involving Computer Vision, Predictive Analytics, Generative AI, and Large Language Models (LLMs) using technologies such as MS Azure AI Services, OpenAI, and various ML frameworks. Key Responsibilities Collaborate strategically with cross-functional teams to identify and solve business problems through scalable AI/ML solutions. Analyze construction project data to develop predictive models using traditional methods and generative AI. Apply machine learning algorithms to enhance project execution, safety, risk assessment, and other core construction processes. Lead end-to-end development of scalable predictive and ML models, including hypothesis generation, development, deployment, and monitoring. Build, validate, and optimize machine learning and statistical models; review and quality control models developed by junior team members. Partner with engineering and business teams to deeply understand data, processes, and business requirements, and implement appropriate solutions. Stay updated on advances in data science and machine learning to continuously enhance vConstruct s capabilities. Use statistical techniques to detect anomalies and optimize workflows to ensure timely, cost-effective project delivery. Collaborate with product managers and business leaders to drive data-driven decision-making and communicate insights effectively. Visualize insights using BI tools to support stakeholders in understanding data outcomes. Key Projects Include Developing GPT-based language models customized for construction industry data (structured and unstructured). Utilizing computer vision for object detection on 2D drawings and 3D BIM models. Applying statistical frameworks to predict construction site losses, win/loss opportunities, and quantity forecasts. Integrating AI models deeply into construction operations to automate and improve efficiency. Qualifications Bachelor s or Master s degree in Computer Science, Data Science, Statistics, Mathematics, or a related field. 8-10 years of professional experience, including at least 6 years in data science, machine learning, and analytics. Proven track record of delivering impactful, production-ready AI/ML solutions. Experience managing multiple projects in fast-paced, dynamic environments. Strong business acumen with the ability to translate technical insights into actionable business strategies and communicate effectively with stakeholders. Experience with construction data or related industries (engineering, manufacturing) is a plus. Technical Skills Expertise in Python, R, or Scala programming. Proficiency with ML, AI, and statistical frameworks and libraries such as TensorFlow, PyTorch, scikit-learn. Strong experience in predictive analytics, clustering, classification, regression, and multivariate techniques. Hands-on experience with data visualization tools such as Tableau, Power BI, Matplotlib. Familiarity with cloud platforms (preferably Azure), Azure ML Services, and Snowflake is a plus. Strong SQL skills and experience working with relational databases. Knowledge of NLP and Computer Vision technologies is advantageous. If you re passionate about transforming the construction industry through AI/ML innovation and want to work with a talented, motivated team, apply now to join vConstruct s visionary journey. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Statistics, Mathematics, or a related field
Senior Manager Commercial After Market
Wirtgen India
Position: Senior Manager Commercial After Market Location: Pune Reporting To: Assistant General Manager Commercial Education: ICWA Experience: 6 8 years Industry Preference: Heavy Engineering / Automobile Job Purpose To drive profitability and process excellence across the After Market business vertical, including spare parts, services, AMC, FMC, and rental operations. The role involves strategic commercial analysis, business partnering, process improvement, and ensuring robust internal controls through SOPs and compliance practices. Key Responsibilities Commercial Analysis & Business Structuring Analyze and structure commercial contracts related to After Market services (spare parts, AMC, FMC, rental, etc.). Evaluate business proposals such as service contracts, machine sales, and used machine valuations considering profitability, condition, usability, and documentation accuracy. Review and monitor rental contracts for adherence and timely execution. Business Partnering & Strategy Partner with cross-functional teams (Service, Sales, Finance) to identify opportunities for revenue enhancement and cost optimization. Support sustainable growth through data-backed decision-making and risk analysis. Internal Controls & SOP Development Design, implement, and strengthen internal control mechanisms to ensure process compliance and accountability. Prepare and update Standard Operating Procedures (SOPs) in alignment with organizational best practices. Process Improvement & Automation Identify repetitive or manual processes and propose automation solutions to improve efficiency. Introduce process orientation and scalable systems for commercial tasks. MIS & Reporting Develop and maintain custom MIS reports to meet evolving business needs. Provide analytical insights to management for strategic decision-making. Analyze workshop productivity and efficiency metrics monthly to drive performance improvements. Documentation & Audit Trail Ensure all commercial calculations, contract decisions, and business proposals are documented thoroughly and systematically for audit readiness and traceability. Required Skills & Competencies Strong analytical and problem-solving abilities. Excellent verbal and written communication. Proficient in commercial documentation and financial evaluation. Effective interpersonal skills with the ability to influence stakeholders. Strong presentation and reporting skills. Collaborative, assertive, and process-driven. Proficient in planning, organizing, and multitasking. Qualification : ICWA
Manager - Estimation & Quantity Survey
Tejraj Promoters & Builders
Job Title: Manager Estimation & Quantity Survey Location: Pune Experience: Minimum 10 Years Employment Type: Full-Time Reporting To: AGM Estimation & Quantity Survey Role Overview: The Manager Estimation & Quantity Survey leads the preparation of precise cost estimates, conducts detailed rate analyses, and ensures effective cost control throughout all project stages. This pivotal role supports budgeting, resource optimization, vendor evaluation, and successful project delivery within the approved financial framework. Key Responsibilities: 1. Estimation and Rate Analysis: Prepare and review cost estimates based on preliminary designs and specifications Conduct detailed rate analyses of construction activities and materials Ensure accurate estimation of labor, materials, equipment, and overheads Analyze vendor quotations for cost-effectiveness and market competitiveness Collaborate with Purchase and Contracts teams to gather relevant market insights 2. Standard Material Consumption Constants: Maintain and update a database of standard material consumption constants Apply these constants consistently to ensure accuracy in quantity estimation Align material usage with project specifications to optimize procurement and reduce waste 3. Budgeting and Financial Control: Develop and maintain project budgets in alignment with scope and timelines Collaborate with project management to plan and monitor budgets Track budget utilization, identify cost-saving opportunities, and perform variance analysis Submit regular financial performance reports 4. Cost Control and Risk Management: Implement systems to monitor project expenditures and control costs Identify potential overruns proactively and recommend corrective measures Monitor project scope changes and their cost implications Provide timely forecasts and insights to management 5. Quantity Surveying: Oversee quantity take-offs and measurement verification Collaborate with QS and site teams to ensure billing accuracy Ensure quantities correspond with approved drawings and project scope 6. Material Reconciliation: Conduct monthly material reconciliation comparing actual usage with estimates Identify excesses or shortages early to prevent delays Work with procurement and site teams for efficient material management Submit reconciliation reports with variance analysis to senior management 7. Reporting and Documentation: Maintain detailed documentation of estimates, budgets, and cost records Prepare cost reports comparing estimated vs actual expenditures Provide financial and resource-focused progress reports 8. Compliance and Quality Assurance: Ensure adherence to internal cost standards and industry best practices Support tender documentation with accurate cost inputs Follow quality assurance protocols in estimation and budgeting functions 9. Team Leadership and Collaboration: Mentor and guide junior estimators and quantity surveyors Foster cross-departmental collaboration with engineering, procurement, and finance teams Drive process improvements and knowledge sharing within the team Key Competencies & Skills: Expertise in cost estimation, rate analysis, and construction practices Proficiency in MS Excel, AutoCAD, and estimation software In-depth knowledge of standard material consumption constants Strong analytical, problem-solving, and communication skills Attention to detail with ability to meet tight deadlines Ability to interpret engineering drawings and technical specifications Qualifications & Experience: Diploma/Bachelor s Degree in Civil Engineering Minimum 10 years of relevant experience, preferably in premium residential projects Minimum 5 years experience with ERP systems Summary: The Manager Estimation & Quantity Survey will spearhead cost estimation and budget control efforts to ensure the commercial viability of construction projects. This role demands technical expertise, leadership, and effective coordination across multiple teams to optimize financial efficiency and project delivery success. Qualification : Diploma/Bachelors Degree in Civil Engineering
Business Analyst
Biofuelcircle
Business Analyst Biocarbon Business Location: Pune Experience: 5 10 Years Function: Biocarbon Business Education: Bachelor s degree in Engineering Master s degree in Business Administration, Environmental Science, or a related field Job Summary: We are looking for a dynamic and analytical Business Analyst to support the growth of BiofuelCircle s Biocarbon Business. The role is central to improving platform engagement for internal and external stakeholders, enhancing user experience, and driving data-driven decisions for sustainable bioenergy solutions. The Business Analyst will work on market research, financial modeling, regulatory compliance, and cross-functional collaboration to support strategic business goals. Key Purpose of the Role: To enable smooth operational workflows, resolve user challenges, and support strategic initiatives by providing insights from data, market analysis, and project evaluation ultimately strengthening BiofuelCircle s impact on the biocarbon and sustainability ecosystem. Key Responsibilities: 1. Market & Competitive Analysis Research carbon markets, sustainability trends, and competitor strategies. Generate actionable insights for business development and strategic planning. 2. Data Analysis & Reporting Collect, analyze, and interpret data related to carbon credits, environmental projects, and financial metrics. Deliver meaningful reports and dashboards to support decision-making. 3. Stakeholder Collaboration Work closely with New Market Development, Supply Chain, Finance, and Project Management teams. Ensure alignment between project execution and overall business strategy. 4. Financial Modeling Build robust financial models and conduct sensitivity analyses for carbon offset and credit-based initiatives. Evaluate investment opportunities and project viability across multiple scenarios. 5. Regulatory Compliance Ensure all projects comply with relevant national and international carbon standards and certification protocols. 6. Technology & Innovation Support Contribute to digital innovation initiatives such as blockchain-based carbon tracking and AI-driven analytics. Ideal Candidate Profile: Professional Experience: Experience in carbon markets, sustainability, biocarbon, biomass, or nature-based solutions (NBS). Proven ability to build financial models and conduct scenario-based analysis. Core Competencies: Strong analytical and problem-solving capabilities. Excellent communication and stakeholder engagement skills. Exposure to industrial technologies and project development is an advantage. Travel Requirements: Minimal (as per project or stakeholder needs) Opportunity: This is a unique opportunity to work at the intersection of sustainability, innovation, and strategic business development. As a Business Analyst, you will contribute directly to shaping India s emerging biocarbon economy while working on impactful projects that promote circular growth and environmental compliance. Collaboration: This role requires regular interaction with teams in New Market Development, Supply Chain, Finance, and Project Management to ensure cohesive project outcomes and aligned business objectives. Qualification : Bachelors degree in Engineering and Masters degree in Business Administration, Environmental Science, or a related field
Cyber Risk Management Advisor I
Fiserv
Position: Cyber Risk Management Advisor I Work Type: Onsite Location: Pune, Maharashtra About Fiserv: Fiserv is a global fintech and payments leader, moving money and information millions of times daily securely, quickly, and reliably. From credit card swipes to mobile payments and ATM withdrawals, we enable financial institutions, corporations, merchants, and consumers to connect seamlessly. Join us to make a global impact. Role Overview: As a Cyber Risk Management Advisor I, you will play a critical role in identifying and mitigating information security risks while managing key customer accounts from a cybersecurity perspective. You will lead and support cybersecurity projects and services by collaborating directly with business stakeholders and technology subject matter experts, ensuring compliance and risk governance in a fast-paced financial technology environment. Key Responsibilities: Identify information security and emerging technology risks, recommending effective mitigation strategies. Manage cybersecurity services for key accounts/customers, ensuring delivery excellence. Lead and support cybersecurity projects, including deployments, upgrades, migrations, and feature implementations related to network security products. Provide guidance on cybersecurity best practices, vulnerabilities, and control implementations, especially focusing on SaaS, PaaS, and IaaS for major cloud providers. Create security designs and configure security controls within the cybersecurity portfolio. Ensure regulatory compliance and governance related to risk and data security, tracking risks via metrics and awareness programs. Respond to information security incidents and provide expert advice on business operations and policies related to cybersecurity. Required Qualifications: 15+ years of cybersecurity and technology risk experience in large multinational corporations. Minimum 10 years in Cybersecurity Program Management & Governance with a strong technical background (networks, servers, encryption, application security, infosec tools, etc.). Proven experience leading multiple projects in complex international financial services or fintech environments. Excellent communication, negotiation, and stakeholder management skills. Minimum 8 years managing large enterprise customers, preferably in financial services. Relevant certifications such as CISSP, CEH, CRISC, or CGEIT. Preferred Qualifications: 10+ years hands-on experience across multiple security disciplines. Industry-preferred certifications: CISM, CISSP. Diversity & Inclusion: Fiserv is proud to be an Equal Opportunity Employer. We welcome and encourage diversity in our workforce, ensuring fair consideration regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Account & Finance Manager
Amsburg International Private Limited
Account & Finance Manager | Pune Job Description We are seeking a motivated and highly organized Account & Finance Manager with a strong background in accounting and financial management. You will be responsible for overseeing daily financial activities, coordinating budgets, and collaborating with internal teams to ensure timely delivery and alignment with business goals. Key Responsibilities Coordinate and collaborate with internal departments to ensure projects are delivered on time and within budget. Work closely with the finance team to monitor budgets, manage estimations, and oversee invoicing processes. Prepare and deliver weekly financial reports to the internal team for transparency and informed decision-making. Assist in completing contact reports promptly to support organizational communication. Support meeting planning, coordination, and follow-up activities to streamline operations. Qualifications & Requirements Minimum 3 years of experience in accounting, finance, or related roles. Highly organized with strong attention to detail and accuracy. Ability to effectively manage multiple priorities and deadlines. Excellent communication and interpersonal skills. Proficiency in financial software and MS Office tools. Be part of a collaborative environment where your financial expertise influences key business decisions. Opportunity to grow professionally and contribute to the company s strategic success. Competitive salary and supportive work culture. Location: Pune Job Type: Full-time Experience: 3+ years Industry: Finance / Accounting / Management
Business Development Lead
Codevian Technologies
Business Development Lead IT Sales (Pune Baner) Experience: 4 5 Years Location: Pune (Baner) Start Date: Immediate Salary: Best in Industry Qualification: Bachelor's Degree About the Role: We are seeking a dynamic and results-driven Business Development Lead with a strong background in IT sales and team management. This role requires a proactive professional with hands-on experience in using Zoho CRM, capable of driving business growth, building client relationships, and leading a high-performing inside sales team. Key Responsibilities: Lead, manage, and mentor a team of inside sales executives to drive sales performance. Develop and implement effective sales strategies to meet and exceed revenue goals. Identify new business opportunities while nurturing existing client relationships. Oversee end-to-end lead generation, qualification, and conversion processes. Use Zoho CRM to manage leads, track sales activities, and monitor performance. Collaborate with marketing and technical teams to execute successful sales campaigns. Provide detailed performance reports and insights to senior management. Conduct regular sales training sessions, team meetings, and performance reviews. Represent the company in client meetings, handle negotiations, and close high-value deals. Requirements: 4 5 years of proven experience in IT sales, with at least 1 2 years in a leadership role. Deep understanding of IT services and the software development lifecycle. Demonstrated success in meeting or exceeding sales targets and KPIs. Excellent leadership, communication, and relationship-building skills. Strong analytical skills and experience in sales pipeline management. Advanced proficiency in Zoho CRM for managing leads, tracking client communication, and generating performance reports. Ability to thrive in a fast-paced, target-driven environment. Opportunity to work with a forward-thinking IT company. Leadership role with a direct impact on business growth. Competitive salary and performance-based incentives. Collaborative and innovative work culture. Qualification : Bachelor's degree
National Lead - Management Accounting
Bajaj Finserv
JOB DESCRIPTION Job Purpose This position is open with Bajaj Finance Ltd. Duties and Responsibilities Review of design & implementation of Operational Risk Management (ORM) framework. Review of design, implement and Testing (TOD/TOE) of Internal Control over Financial Reporting (ICOFR) framework. Conceptualization, documentation & implementation - Financial Control Chart Framework. Preparation of Risk Control Matrix (RCM) & Process, Flow Chart for Finance & Treasury processes. Ensure that risks are appropriately identified, documented and reported in compliance with laws, regulations and internal policies and standards. Back testing of Completeness of control environment from Trial Balance, periodic Monitoring & Testing of Controls. Timely release of reports for executives, senior management & key stakeholders. Collaborate with cross functional heads & intern department verticals to implement an effective Operational Risk Management Framework (ORMF) within Finance function to ensure operational risks and controls are being managed appropriately in a proactive& disciplined manner to meet external/ internal requirements. Perform testing and validation on control gap remediation efforts, once the remediation action plan has been reported as implemented through the RCP. Follow-up on open issues & exceptions for remediation & closure. First point of contact for Statutory Auditors to satisfy ICOFR related queries. Project Management Run and / or Support various Risk and Control projects. Work with business units to enable them to deploy solutions. Automate ORM & FCC framework - Tool/ system evaluation and implementation. Demonstrate tangible benefits of Finance Control Chart. Required Qualifications and Experience CA with 5-6 years of experience. Worked in Audit/ORM/Finance role in BFSI or worked in consulting firms in Risk Advisory department. Hands on experience of Finance, Internal Audit, ORM, IFC or SOX. Excellent communication, presentation and persuading skills. Proficient knowledge of MS Office (Excel, PowerPoint) and ERP s, Lending Systems. Project management skills. Should have managed team. Qualification : CA with 5-6 years of experience.
Cluster Manager - Finance & Accounts
Bajaj Finserv
JOB DESCRIPTION Job Purpose This position is open with Bajaj Finance Ltd. Duties and Responsibilities Review of all GST returns (GSTR-1, GSTR 3B, GSTR-6, etc) and ensure that should be filed within due date. To ensure that correct payment of taxes should happen within due date. Review and ensure that GST credit should be reconciled and there should not be loss of GST credit. Prepare revenue reconciliation with GST returns to ensure correct reporting of all income stream while filing GST returns. Review and monitor asset procurement/ sale and ensure correct GST accounting. Ensure the proper controls are in place to mitigate error in accounting of GST liability or credit while booking income or expenses. Reviewing agreement with customers/ vendors so that same should secure interest of company wrt to GST. Provide impact analysis of GST on existing/ new business process. Provide update on changes in the GST laws/ provision and making suitable changes in the system/ process/ documentation. Work closely with consultants wherever need any advice or provide them appropriate details. Prepare and provide appropriate reply to the notices received from GST authorities and submission of required details on timely basis. Preparation of appeal papers/ stay application and filing thereof wherever necessary. Handel and provide appropriate reply to the queries received from department. Proactive in putting system/ process control to avoid corrective action at last movement. Review and file GSTR-9 and GSTR-9C within due date. Required Qualifications and Experience Candidate should be Chartered Accountant. Candidate should have work experience of 2-3 years in Indirect tax regime. Candidate who has experience in Banking Industry would be prepared.
Manager - Forecasting
Axtria
Position Summary This role will be responsible for developing commercial forecasts for pipeline and launching products as well as completing opportunity assessments for life cycle management. This role brings specific therapeutic area in-depth expertise, analytical instinct, strategic thinking, and project management skills to communicate the value assessment of new assets and flag appropriate risks and opportunities. Job Responsibilities The delivery role will include project scoping, solution design, execution, and communication of the analysis in the client-ready formats. Build realistic, transparent, and assumption-driven demand forecasts. Challenge assumptions and apply forecasting methodologies to support the brand strategy. Prepare robust forecast assumptions leveraging expertise and analogs from the in-line Forecasting team and research from the Insights and Analytics team. Ensure objectivity of brand/therapeutic area forecasts by establishing objectives aligned around forecast accuracy. Developing brand volume forecasts, both short-term and long-term, to feed into strategic and operational planning processes. Support launch preparations and guide the teams to set up clear post-launch performance tracking by creating and monitoring the short-term revenue forecasts, comparable to actuals in the future, and recommending adjustments when applicable. Consistent delivery of analytics that drive informed decision-making, including the definition and development of models to be used in answering business and operational questions. Adopting and executing new and innovative analytics offerings for untapped opportunities; Enabling automation of routine measurements. Supports client strategy to ensure business and compliance needs are met. Coordinate and manage subordinates, facilitate interdepartmental communication, and allocate tasks and resources as needed. Guide and advise the modeling and capabilities team as a Subject Matter Expertise on various technologies, solutions, and capabilities to help set up industry-leading practice. Education BE/B.Tech Work Experience 7-12 years of experience in Experience working with Life Sciences companies in pharmaceutical forecasting (in branded business)/ data analytics; experience supporting both pipeline and marketed product(s) preferred; experience in Specialty or Rare Disease, preferred. Expertise with a variety of modeling techniques including statistical, patient-flow, simulations, agent-based and other systems dynamics-based techniques. Manage & develop patient/epidemiology-based forecasting models for pharma clients. Project Manager who can lead enablement of global life sciences companies to manage forecasting and/or data & analytics function through Axtria solutions and innovative methodologies. EPI based Forecasting for Inline, Pipeline, and BD&L Products/ Brands. Trend-Based Forecasting Experience. Experience supporting multiple markets globally, Region, and countries. A deeper understanding of disease and Therapy Areas and their application to forecast. Expertise in handling datasets - IQVIA, Evaluate, IPD, Kantar, DRG etc. Proven experience working with pharmaceutical datasets (Rx, APLD, etc). Effective forecast storyboarding, capturing key insights backed by relevant data and Quantitative Analytics, Business Analysis and Analog Analysis. Behavioural Competencies Teamwork & Leadership Motivation to Learn and Grow Ownership Cultural Fit Talent Management Technical Competencies Problem Solving Lifescience Knowledge Communication Project Management Attention to P&L Impact Business development Capability Building / Thought Leadership Scale of revenues managed / delivered Scale of Resources Managed Qualification : BE/B.Tech
Director - Forecasting
Axtria
Position Summary We are seeking a seasoned thought leader to lead our Decision Science and Commercial Analytics team. This role will be responsible for developing commercial forecasts for pipelines and launching products, as well as completing opportunity assessments for lifecycle management. You will leverage deep therapeutic area expertise, analytical instincts, strategic thinking, and project management skills to communicate the value assessment of new assets while identifying risks and opportunities. Job Responsibilities Client & Stakeholder Management: Manage client and onshore stakeholder relationships to ensure successful business delivery, aligning with business needs. Collaboration with Project Managers: Work closely with project managers to define the algorithm, break down the problem into actionable steps, and execute the analysis. Project Scoping & Solution Design: Lead project scoping, solution design, and execution, ensuring effective communication of analysis in client-ready formats. Demand Forecasting: Build realistic, transparent, and assumption-driven demand forecasts. Challenge assumptions and apply forecasting methodologies to support brand strategy. Forecast Assumptions: Prepare robust forecast assumptions by leveraging expertise and analogs from the Forecasting team and insights from the Insights and Analytics team. Forecast Accuracy: Establish objectives to ensure objectivity in brand and therapeutic area forecasts, focusing on forecast accuracy. Brand Volume Forecasting: Develop both short-term and long-term brand volume forecasts to support strategic and operational planning processes. Launch Support & Post-Launch Tracking: Support launch preparations and guide teams in setting up post-launch performance tracking. Create and monitor short-term revenue forecasts, adjust when necessary, and compare against actuals. Data-Driven Decision-Making: Deliver consistent analytics that drive informed decision-making. Define and develop models to answer critical business and operational questions. Education Bachelor's Degree (BE/B.Tech) Master of Business Administration (MBA) Work Experience 15+ years of experience working with Life Sciences companies in pharmaceutical forecasting and data analytics. Experience supporting both pipeline and marketed products is preferred; Specialty or Rare Disease experience is a plus. Expertise in various modeling techniques such as statistical modeling, patient-flow models, simulations, agent-based modeling, and systems dynamics. Proven experience in patient/epidemiology-based forecasting models for pharmaceutical clients. Strong project management skills, with the ability to lead the enablement of global life sciences companies in forecasting and analytics functions through innovative solutions. Extensive experience in EPI-based forecasting for inline, pipeline, and BD&L products/brands. Expertise with pharmaceutical datasets (e.g., IQVIA, Evaluate, IPD, Kantar, DRG, Rx, APLD, etc.). Experience working across multiple markets globally with a deep understanding of disease and therapy areas and their application to forecasting. Technical Competencies Life Sciences Knowledge Project Management Pharmaceutical Forecasting Expertise Attention to P&L Impact Business Development Capability Building & Thought Leadership Behavioural Competencies Teamwork & Leadership Motivation to Learn and Grow Ownership & Accountability Cultural Fit Talent Management Additional Information: This position requires a dynamic individual with a deep understanding of pharmaceutical forecasting, analytics, and project management. You will play a key role in supporting product and brand strategies with insightful, data-driven forecasting models and contribute to the growth and success of global life sciences clients. Qualification : Bachelor's Degree (BE/B.Tech)
Internal Audit Professional
Schaeffler Group
Job Title: Internal Auditor Location: Pune, India Employment Type: Full-Time About Schaeffler Schaeffler is a dynamic global technology company whose success stems from its entrepreneurial spirit and long-standing private ownership. As a trusted partner to leading automotive manufacturers, aerospace companies, and industrial players, we offer exciting career development opportunities in a collaborative and innovation-driven environment. Key Responsibilities Audit Strategy Contribution Contribute to the development and implementation of the global, regional, and local audit strategy in alignment with legal and company requirements. Support the formulation of audit policies, processes, and tools to ensure standardized and effective auditing practices. Audit Execution Participate in audit planning and preparation, ensuring a clear understanding of audit scope and objectives. Execute assigned internal audits across departments and processes, documenting results and findings comprehensively. Effectively communicate audit results to responsible management and follow up on agreed actions. Ad-Hoc Audits & Consulting Perform ad-hoc audits and provide consulting services as directed by the Internal Audit Manager. Collaboration with External Partners Coordinate with external service providers and year-end balance auditors as required, ensuring seamless cooperation under the guidance of the Internal Audit Manager. Qualifications Education: University degree in Law or Business Administration. Experience: 5 to 10 years of relevant experience in internal auditing, risk management, or compliance within a corporate environment. At Schaeffler, we value diversity, innovation, and respect. Our culture encourages creative thinking and collaboration across teams and geographies. We are committed to sustainable value creation for all our stakeholders and society. Join us to help shape the future of mobility. Qualification : University degree in Law or Business Administration.
Utility Auditor
Entrata India
Join the Entrata Revolution: Your Next Big Opportunity Awaits! Position: Utility Auditor Location: Pune, India / Remote Who We Are: Entrata is more than just a tech company we re a movement. Our team of over 2200 passionate individuals spans continents and offices across Utah, Texas, India, Israel, and the Netherlands. We blend the innovative spirit of a startup with the stability of a seasoned company, ensuring transparency and open communication with a dash of fun. We believe that refining the living experience starts with us, and we re committed to crafting a better world, one property at a time. What You ll Do: As a Utility Auditor, you'll be the sharp-eyed guardian of accuracy, diving into utility billing with the kind of meticulous attention to detail that ensures no anomaly goes unchecked. This isn t just about auditing; it s about solving puzzles, improving processes, and making sure our utility systems are as efficient as possible. Master the Numbers: Apply your accounting expertise to dissect utility consumption data and billing statements, ensuring every digit adds up correctly. Think Like a Detective: Use your critical thinking skills to hunt down discrepancies, solve complex billing puzzles, and ensure the system is always running smoothly. Be a Problem-Solving Pro: When billing issues arise, you re the first one on the case, resolving them quickly and efficiently, like a true problem-solving superhero. Own Your Process: Lead audits independently, driving your own initiatives, collaborating with different teams, and constantly improving our processes. Be the Bridge: Work hand-in-hand with utility providers, ensuring smooth communication, resolving discrepancies, and ensuring data accuracy. Analyze & Act: Dive deep into data analysis to uncover trends, track usage, and create reports that drive actionable insights for the business. Stay Ahead of the Curve: Stay updated on the latest utility regulations and compliance standards to ensure our operations are always in line with the law. Innovate & Share: Contribute to improving auditing processes and share your knowledge with the team, fostering a culture of learning. What You Bring to the Table: Accountability: A Bachelor s degree in Accounting, Finance, Business Administration, or something similar. Experience: 2+ years in accounts payable or auditing preferably in utility or property management but if you ve got the right mindset, we re excited to hear from you! Tech Savvy: You re a Microsoft Excel whiz and have experience with data analysis tools. Communication Skills: Fluent in English (both written and verbal) you ll be talking to internal teams and external vendors, and your communication needs to be spot-on. Critical Thinker: You ve got the ability to spot discrepancies from miles away and use your problem-solving skills to fix them. Independence: You re a self-starter who thrives with minimal supervision but knows when to reach out for collaboration. Bonus Points For: Property Management Experience: Familiarity with industry-specific utility practices. Billing Software Expertise: Experience with utility billing software to streamline data management. SQL Knowledge: A basic understanding of SQL queries to help you gather relevant data. A Few More Things: This role involves working night shifts to align with our clients in the United States. So, if you ve got exceptional English skills and the drive to work during non-standard hours, this could be your perfect fit. At Entrata, we live by the mantra Excellent Alone, Better Together. We re committed to fostering a diverse and inclusive team, where all ideas are welcome, and every voice is heard. Whether you're in Pune, Utah, or working remotely, we create an environment that encourages growth, teamwork, and creative problem-solving. Fun Perks: From ergonomic setups for your WFH space to free food and snacks in the office. Career Growth: We believe in a Be valued, Create value approach to career development. Generous Time Off: Flexibility to care for yourself and your family when needed. Wellness Benefits: Medical plans, dental, vision, life insurance, and more. Financial Planning: RSUs, ESPP, retirement plans, and business travel insurance. At Entrata, we re building more than just great software. We re shaping the future of living experiences. Join us and be a part of this exciting journey! Qualification : Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
Utility Operations Associate
Entrata India
Join the Entrata Team: Be a Part of Transforming Property Management Position: Back Office Executive Location: Pune, India / Remote At Entrata, we re not just rewriting the book on property management we re completely reimagining it. From our humble beginnings in 2003, created by visionary college students, we ve grown into a global leader in the property tech industry. Our award-winning software suite has revolutionized everything from rent payments to leasing, maintenance, insurance, and beyond. Today, we re proud to serve property owners, managers, and residents worldwide, and we need bright minds like you to help us grow. Who We Are: We re a diverse, innovative global team of 2200+ people across Utah, Texas, India, Israel, and the Netherlands. Whether you're in an office or working remotely, at Entrata, we believe in transparent communication, boldness, and excellence. Our commitment to reshaping the property management experience drives everything we do, and we re looking for driven professionals like you to join us on this exciting journey. What You ll Do: As a Back Office Executive, you will be at the heart of our operations, ensuring that the behind-the-scenes processes run smoothly. From data entry to analysis, your attention to detail and problem-solving skills will help Entrata maintain its high standards of efficiency and excellence. Data Mastery: Review, verify, and update source materials for accuracy. You ll enter and record data, update records, and keep things running efficiently. Process Improvement: Keep an eye on best practices, continuously improving processes and communicating changes to the team. Fast-Paced Execution: Meet key performance metrics like working hours, CPA, absenteeism, and defect rate. Deliver results even in a high-pressure environment. Collaboration & Communication: Keep the team informed and engaged. Regular updates, scrums, and emails ensure smooth communication across all departments. Trend Spotting: Dive deep into data, analyze trends, and generate insights that drive actionable results. You ll use your analytical skills to make sure we re on track. Project Ownership: Manage your own tasks and projects, balancing deadlines with quality execution. What You Bring: Education & Experience: A graduate in any field, with 1-4 years of back-office or corporate experience. Bill processing experience is a bonus. Attention to Detail: You re meticulous about accuracy and data integrity no detail goes unnoticed. Technical Skills: Basic proficiency with MS Office (Excel is a must) and computer operations. Advanced Excel skills will set you apart. Problem-Solving Mindset: You love diving into challenges, identifying solutions, and making an impact. Adaptability: You re a self-starter who thrives with minimal direction and can quickly adapt to new systems and changes. Team Player: You re a professional who works well independently and as part of a team. You bring your positive attitude and energy to everything you do. Communication Skills: Strong business communication skills in English (both written and verbal) are essential to your success. Shifts: Ready to work night shifts or even 24/7 if needed. Flexibility is key! Bonus Points For: Client Services: Experience in delivering value-added services to clients and businesses. Training: Ability to evaluate training needs and help improve soft skills and process understanding within the team. Advanced Excel & Testing: Advanced Excel skills, or certification in manual/automated testing, will be a bonus! Career Growth: A Be valued, Create value approach to personal and professional development. Work-Life Balance: Enjoy generous time off to care for yourself and your family. Health & Wellness: Access to world-class medical, dental, vision insurance, and life assistance programs. Financial Planning: Benefit from RSU equity programs, ESPP, retirement plans, and more! Work Environment: An ergonomic WFH setup, snacks, and a culture built around team collaboration. Global Impact: Be part of a company shaping the future of property management with cutting-edge software that s used by clients across the globe. At Entrata, we don t just believe in innovation we believe in people. We re a team that thrives on excellence, boldness, and the belief that diversity fuels creativity. If you re ready to join an award-winning team and make your mark on the property management industry, we want to hear from you! Qualification : Graduate in any Stream.
Product Owner
Entrata India
Join Entrata: Lead the Charge in Transforming Property Management Software Position: Product Owner Location: Pune, India About Entrata Since 2003, Entrata has been at the forefront of revolutionizing property management. What began as a group of visionary college students changing the way rent is paid online has grown into a global leader in the industry. Our award-winning software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, and we continue to reshape the landscape of property management worldwide. With over 2200+ team members across the globe, from Utah to Texas to India, Entrata blends the energy of a startup with the stability of an established leader. Our values of innovation, transparency, and teamwork drive everything we do. If you re looking for an opportunity to make a tangible impact in an exciting industry, Entrata is the place for you. Position Overview: Product Owner Entrata is seeking a Product Owner to drive the development and delivery of innovative product features that will enhance the customer experience, streamline logistics processes, and optimize delivery operations. As a core member of our product team, you ll work closely with cross-functional teams, including UX designers, software architects, and developers, to deliver top-notch software solutions. If you re passionate about making a difference and have a background in product ownership or business analysis in a software environment, this role is for you. What You ll Do: Shape the Product Roadmap: You will develop and execute the product roadmap for delivery-related features, ensuring alignment with business objectives and customer needs. Manage Backlogs & Prioritize: Define and prioritize product requirements, user stories, and acceptance criteria. Organize and maintain the product and team backlogs to keep the development teams on track. Collaborate Across Teams: Work with stakeholders across development, customer success, and UX teams to ensure smooth communication and timely product delivery. Translate User Needs into Features: Connect with different user personas, understand their tasks, and work closely with the UX teams to capture their requirements. Drive Product Evolution: Study competing products and features, identify industry trends, and inform product development based on your findings. Oversee Product Lifecycle: Manage the development, testing, and release of product features, ensuring that quality is maintained and deadlines are met. Continuous Improvement: Analyze product performance metrics and gather customer feedback to continuously iterate on and improve product features. Act as the Subject Matter Expert: Provide expert guidance on delivery operations to internal teams and clients, supporting them with insights and best practices. Stay Ahead of the Curve: Stay updated on industry best practices and technological advancements in delivery management to ensure Entrata s products remain cutting-edge. What You Bring: Education & Experience: A Bachelor s degree in Computer Science, Engineering, or a related field. You bring 3+ years of experience in product management or a related role, preferably in the software industry. Agile Expertise: You are familiar with agile development methodologies and tools (such as Jira), and you can apply them to optimize delivery processes. Clear Communication: You excel in written and verbal communication, with the ability to translate complex requirements into actionable plans and articulate them clearly to stakeholders. Analytical & Problem-Solving Skills: You have a strong ability to analyze data and solve problems, ensuring that product features meet the highest standards of quality. Collaboration Skills: Your ability to work with cross-functional teams is unmatched. You understand how to leverage the collective expertise to deliver exceptional results. Nice to Have: SaaS Experience: Experience working in the SaaS industry or with property management software is a plus. Certifications: You hold relevant certifications like CBAP, SAFe for PO, or Design Thinking for Product Management. SQL Knowledge: Familiarity with optimizing SQL queries and understanding database triggers is an advantage. Data Tools Proficiency: Experience with product analytics and data visualization tools like Amplitude, Tableau, or Power BI. Property Management Insight: Any experience or understanding of the property management industry will help you hit the ground running. Career Growth: Entrata fosters a Be valued, Create value culture, empowering you to grow both personally and professionally. Health & Wellness: Choose from world-class medical, dental, vision insurance, plus life assistance programs to keep you and your family covered. Work-Life Balance: Enjoy generous time off to recharge and prioritize your well-being. Financial Stability: Take advantage of RSUs, ESPP, retirement plans, and more to secure your future. Collaborative Culture: We believe in the power of teamwork and diversity. At Entrata, we encourage innovative thinking, personal development, and mutual respect. Entrata isn t just a place to work it s a place to grow, to innovate, and to help shape the future of property management. If you're ready to join a dynamic team that s making a difference on a global scale, we d love to hear from you. Qualification : Bachelors degree in computer science, engineering, or a related field.
Business Development Manager
Phn Technology
About this job Lead and strategize business growth initiatives, with 5-6 years of experience in client acquisition and market expansion. Develop and execute strategies to drive revenue growth, with a focus on market analysis and competitor assessment. Responsibilities Develop and implement sales and marketing strategies to achieve district-level sales targets and objectives. Provide regular reports and updates on sales activities, pipeline development, and revenue forecasts to senior management. Prepare and deliver compelling sales presentations, proposals, and pitches to prospective clients. Negotiate contracts, pricing, and terms of agreements with clients to secure new business and maximize profitability. Skills Requirement Excellent communication, negotiation, and presentation skills. Ability to build and maintain relationships with clients, partners, and internal stakeholders. Results-oriented with a focus on achieving sales targets and driving revenue growth. Self-motivated, proactive, and able to work independently with minimal supervision. Willingness to travel within the assigned district and occasionally beyond as required. Qualification BBA/MBA Qualification : BBA/MBA
Senior Product Analyst - Product Management
Altimetrik India Pvt Ltd
Job Overview Senior Product Analyst - Product Management in Financial Services with 6-10 years of experience. Lead product strategies aligned with business objectives, collaborate with cross-functional teams for requirements prioritization, and drive Agile product development as a Product Owner. Develop and maintain product roadmaps, customer journeys, and funnels to enhance user experience. Utilize Google Analytics for tracking product performance and data-driven decisions. Communicate effectively with stakeholders for successful product delivery. Bring expertise in FinTech and digital transformation projects, mentor junior analysts, and contribute to team growth. Preferred qualifications include experience in business analysis with AWS and Kubernetes, knowledge of product design principles, and certifications like CSPO and CAP. Roles & Responsibilities Lead the product management function by defining and executing product strategies in alignment with business objectives. Collaborate closely with cross-functional teams to gather and prioritize product requirements, document user stories, and define acceptance criteria. Drive product development in Agile environments, working as a Product Owner in scrum teams to deliver high-quality digital products. Develop and maintain product roadmaps, customer journeys, and product funnels to enhance user experience and achieve business goals. Utilize analytics tools like Google Analytics to track product performance, analyze KPIs, and make data-driven decisions. Communicate effectively with stakeholders and teams to ensure successful product delivery. Bring expertise in FinTech industry practices and digital transformation projects to drive innovation and continuous improvement. Mentor junior product analysts and contribute to the growth and development of the product management team. Our ideal candidate Extensive experience in product management, agile methodologies, product roadmap development, product ownership, and Google Analytics 6-10 years of experience with advanced proficiency in primary skills Product management expertise for strategic planning and product lifecycle management Agile methodologies proficiency to facilitate iterative development and enhance collaboration within cross-functional teams Mastery of product roadmap creation for setting and communicating product direction effectively Product owner skills for defining and prioritizing product features based on stakeholder needs Proficiency in Google Analytics for tracking product performance and making data-driven decisions Expertise in product management, agile methodologies, product roadmap development, product ownership, and Google Analytics Bachelor of Technology (B.Tech) in Computer Science or Information Technology Master of Business Administration (MBA) in Product Management or Business Analytics Certifications such as Certified Scrum Product Owner (CSPO) and Certified Analytics Professional (CAP) Company overview Altimetrik delivers outcomes for our clients by rapidly enabling digital business & culture and infuse speed and agility into enterprise technology and connected solutions. We are practitioners of end-to-end business and technology transformation. We tap into an organization s technology, people, and assets to fuel fast, meaningful results for global enterprise customers across financial services, payments, retail, automotive, healthcare, manufacturing, and other industries. Founded in 2012 and with offices across the globe, Altimetrik makes industries, leaders and Fortune 500 companies more agile, empowered and successful.Altimetrik helps get companies get unstuck . We re a technology company that lives organizations a process and context to solve problems in unconventional ways. We re a catalyst for organization s talent and technology, helping teams push boundaries and challenge traditional approaches. We make delivery more bold, efficient, collaborative and even more enjoyable. Qualification : Bachelor of Technology (B.Tech) in Computer Science or Information Technology
Lead Consultant Specialist
Hsbc
About HSBC If you re looking for a career that helps you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, operating in 64 countries and territories. We aim to be where growth is, enabling businesses to thrive, economies to prosper, and helping people fulfill their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist. Role: Lead Consultant Specialist Key Responsibilities: Incident Management: Ensure the 24/7 availability of critical enterprise applications. Work with Digital, Non-Digital teams, and third parties to identify, classify, and prioritize production incidents. Root Cause Analysis: Collaborate with technical teams to ensure that the root cause of incidents is found as a priority. Ensure actions are documented, assigned, and tracked to meet Service Level Agreements (SLAs). Documentation & Reviews: Document incident and problem management reviews, ensuring all interested parties are invited to incident retrospectives. Oversee the daily management of the incident and problem ticket queues to ensure all open and aging tickets are being worked. Complex Problem Management: Oversee complex problem cases and associated actions, ensuring teams are progressing and collaborating at all times. Ensure problem resolutions are implemented through the appropriate change management policy. Trend Analysis & Action: Identify trends and patterns of incidents and trigger reviews with technical teams. Validate that problems have been documented correctly and contain accurate information. Conduct quality checks on outage records to ensure accurate impact recording. Process Improvement: Ensure the problem management process incorporates new errors into the Known Error Knowledge Base (KB). Produce regular and ad-hoc problem and incident management reports within agreed timescales. Collaboration & Promotion: Coordinate and promote the effective functioning of problem management activities across Digital Support teams and other connected teams. Incident Ticket Management: Ensure incident and problem tickets are up-to-date, working across Digital teams for efficient ticket management. Technology Modernization: Drive technology modernization initiatives and conduct Release Readiness and Milestone Reviews. Requirements: To be successful in this role, you should meet the following requirements: Experience: A decade of experience as an IT Incident Manager or IT Service Manager with excellent problem-solving skills and the ability to collaborate with technical teams. ITIL Knowledge: Advantageous knowledge of ITIL, with ITIL certification being preferred. Experience in Agile & DevOps: Experience of working in Agile environments and familiarity with DevOps practices. Service Desk Tools: Proficiency with service desk tools such as Jira Service Desk, Global Service Desk, and ServiceNow. ITSM Processes: Strong understanding of ITSM processes and participation in CAB meetings to discuss release scope and/or roadblocks. Communication Skills: Excellent written and verbal communication skills. Monitoring & Tooling: Familiarity with tooling for application monitoring using AppDynamics and logging setup using Splunk. Incident & Problem Management Approaches: Proficient in incident and problem management approaches (e.g., Pareto analysis, Ishikawa diagrams, brainstorming). Microservices Architecture: Experience with applications using microservice architecture will be an added advantage. On-Call Availability: Willingness to be on-call to provide impact information for the services. If you're ready to take your career to the next level with HSBC, we encourage you to apply.
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