First Line Support Jobs in Mumbai
385 Jobs Found
Assistant Manager - Group Hr Digital
Raychem Rpg
Assistant Manager - Group HR Digital Location: Mumbai Group Company: RPG Enterprises Role Summary: As a Champion of Digital Transformation within the Group HR function, you will lead HR technology initiatives, optimize processes, and drive the digitalization of the HR function across RPG Enterprises. Key Responsibilities Provide ongoing support and training to ensure successful adoption and utilization of the HRIS platform across the Group. Identify, evaluate, and manage relationships with vendors offering innovative HR technology solutions. Lead negotiations and contract management with HR technology vendors to ensure cost-effectiveness. Collaborate with stakeholders to standardize HR processes like Payroll, Leave Management, and Performance Management. Integrate AI-powered tools within the RPG TalentOne platform to enhance talent acquisition and management. Leverage AI in predictive analytics for identifying talent trends, skills gaps, and performance insights. Contribute to the TA-TM Center of Excellence (COE) to drive the "Talent First" agenda. Develop reports, dashboards, and analytics to enable senior leadership to make informed, data-driven decisions. Qualifications Proven experience in HR technology implementation and HR tech vendor management. Strong understanding of HR processes including Payroll, Talent Acquisition, and Talent Development. Experience working with HRIS systems and familiarity with AI-powered HR tools. Excellent analytical skills with the ability to translate complex data into actionable insights. Strong communication and stakeholder management skills to work with diverse teams. Passion for innovation and a drive to digitize HR processes. Competencies Project Management: Ability to lead multiple HR technology initiatives and ensure timely execution. Driving Continuous Improvement: Skill in identifying opportunities for process optimization and efficiency. HR Technology Solutions Management: Expertise in evaluating and selecting technology to meet organizational needs. HRIS Administration: Hands-on experience in administering systems, ensuring data accuracy, and system optimization.
Operations Executive
Wsfx
Operations Executive Experience: 0 - 3 Years Location: Mumbai About the Role We are seeking a motivated and detail-oriented Operations Executive to join our team in Mumbai. As part of the operations team, you will play a key role in supporting the foreign exchange (Forex) and remittance processes, ensuring compliance with policies, and providing efficient service to clients. This is an excellent opportunity to gain hands-on experience in a dynamic financial services environment. Key Responsibilities Forex & Remittance Operations: Ensure adherence to all policies and compliance requirements related to Foreign Exchange (Forex) and remittance business operations. Handle activities related to Forex buying and selling, as well as remittance processing. Bank Reconciliations & Query Handling: Manage bank reconciliations, address any queries related to Forex transactions, travel cards, and remittance services, and provide timely resolutions to customer inquiries. Branch Operations Support: Support day-to-day branch operations, ensuring that processes are followed as directed by senior associates, Branch Manager, or Operations Manager. Transaction Entry & Timeliness: Ensure timely entry of transactions into the ERP system and maintain turnaround times (TAT) in line with service expectations. Compliance & Audit: Address compliance and audit queries efficiently, ensuring all records and transactions are fully compliant with internal policies and regulatory guidelines. Customer Support: Provide high-quality support to clients, addressing their needs with a sense of urgency and ensuring smooth operational workflows. Qualifications Education & Experience Education: Bachelor s degree in Finance or a related field (any degree also considered). Skills Basic understanding of the Forex market and remittance operations. Strong Microsoft Excel skills for data management and reporting. Strong attention to detail and ability to handle complex queries. Excellent communication skills, both written and verbal. Ability to handle client queries and concerns with professionalism and a sense of urgency. Preferred Skills Experience dealing with exchange terminals is a plus. Personal Attributes Strong sense of ethics, integrity, tact, and diplomacy. Proactive and collaborative mindset with good coordination skills. A dynamic work environment with opportunities for professional growth and skill development. Exposure to the Forex and remittance industry, providing valuable experience in financial operations. A collaborative and supportive team culture. Qualification : Bachelors degree in Finance or a related field (any degree also considered)
IT Support Engineer / System Administrator
Experience Commerce
IT Support Engineer / System Administrator Location: Mumbai Reporting To: Lead IT Infrastructure About the Role We re looking for a proactive and technically sound IT Support Engineer / System Administrator to join our growing IT team. In this role, you'll manage day-to-day IT operations, support internal users, and maintain the stability, performance, and security of our IT infrastructure across systems and networks. You ll be responsible for ensuring seamless technology operations across platforms Windows, macOS, network devices, cloud tools, and security systems. Key Responsibilities System & Device Management Install, configure, and maintain desktops, laptops, servers, and peripherals across Windows and macOS environments. Deploy and manage software, drivers, and operating system updates across all user systems. Maintain IT asset inventory and track hardware, accessories, and mobile devices using asset management tools or spreadsheets. User & Access Management Manage users, groups, and permissions via Active Directory and Microsoft 365 Admin Console. Support onboarding and offboarding processes in collaboration with HR and Operations ensure timely device provisioning and deactivation. Network & Security Operations Set up and manage firewalls, routers, switches, VPNs, and wireless access points to ensure secure and reliable connectivity. Configure and manage VPN access for remote employees and secure inter-office communication. Implement and monitor endpoint protection, antivirus, and malware defense tools. Perform regular system audits to ensure compliance, performance, and data protection. MDM & Remote Device Management Configure and manage MDM solutions like Microsoft Intune and Jamf to enforce security policies and manage devices remotely. IT Support & Troubleshooting Provide L1/L2 support for user issues related to hardware, software, email, VPN, printers, and connectivity. Use IT ticketing systems for issue tracking, prioritization, and resolution. Offer critical IT support during live events, production peaks, or project deliveries. Documentation & Compliance Create and maintain documentation: system configurations, procedures, issue logs, and troubleshooting guides. Support internal and external IT audits with system logs, reports, and policy documentation. Help define and enforce IT usage, security, and access policies. Skills & Qualifications Bachelor s degree in Computer Science, IT, or a related field. 4+ years of hands-on experience in IT support or system administration roles. Strong knowledge of Windows OS, macOS, and core networking principles. Experience with Active Directory, Microsoft 365, and cloud collaboration tools. Working knowledge of MDM platforms (Microsoft Intune, Jamf) and endpoint security tools. Familiarity with configuring firewalls, VPNs, and enterprise networking equipment. Strong problem-solving skills and a user-first mindset. Ability to work independently, prioritize issues, and support users both on-site and remotely. You ll be part of a dynamic team that values innovation, reliability, and continuous learning. This is a hands-on role with direct impact keeping our people connected, productive, and secure every day. Qualification : Bachelors degree in Computer Science, IT, or a related field
Rca Lead
Coindcx
RCA Lead Experience: 6 9 years Location: Mumbai Team: Customer Success About CoinDCX At CoinDCX, we believe Change Starts Together. Over the past six years, we ve grown from India s first crypto unicorn to a community of over 125 million users. We re on a mission to make Web3 accessible to everyone by creating innovative products that tackle accessibility and security challenges head-on. Join us to be part of a passionate team breaking barriers and building the future of digital finance. Inside CoinDCX s Customer Success Team Our Customer Success team is dedicated to helping users get the most out of their CoinDCX experience. We foster strong relationships, provide timely support, and guide users through their digital finance journeys. If you re passionate about customer satisfaction and operational excellence, this is where your impact begins. Your Role As the RCA Lead, you will be the central owner for structured problem-solving across customer experience, product, and operations. You will lead root cause analysis for critical incidents, drive cross-functional collaboration, and ensure sustainable corrective and preventive actions are implemented to reduce recurring issues. What You ll Own Root Cause Analysis & Problem Solving Lead RCA exercises for major customer-impacting issues, operational failures, and escalations. Build and enforce structured RCA frameworks (5 Whys, Fishbone, FMEA) to ensure consistent problem-solving. Conduct thorough post-incident reviews and publish detailed RCA reports with clear, actionable recommendations. Cross-Functional Collaboration Partner with Product, Tech, Operations, Compliance, and Support teams to address root causes and prevent recurrence. Track and follow up on CAPA (corrective and preventive actions) until full resolution. Ensure accountability for long-term solutions over temporary fixes. Data & Reporting Maintain dashboards tracking recurring issues, escalation trends, and RCA completion metrics. Present RCA insights and systemic risk trends regularly to senior leadership. Quantify the business and customer impact of issues, demonstrating measurable improvements post-fix. Governance & Standards Establish and refine SOPs for incident reporting and RCA processes. Train teams and stakeholders on RCA methodologies and problem-solving best practices. Ensure regulatory and audit compliance with thorough documentation of RCA activities. What You Bring 6 10 years experience in Operations Excellence, Quality, Risk, or Customer Experience, preferably in fintech, crypto, BFSI, or high-scale tech environments. Proven expertise in Root Cause Analysis, CAPA management, and incident governance. Strong analytical skills with the ability to work on large datasets and generate actionable insights. Excellent communication skills to simplify complex issues for leadership and stakeholders. Proficiency with tools like JIRA, Confluence, SQL, Excel, and BI dashboards (Tableau, PowerBI, Looker). Strong stakeholder management and cross-functional collaboration experience. Success Metrics Reduction in repeat issues and escalations. Average time to complete RCA and implement preventive actions. Accuracy and adoption of RCA reports across teams. Leadership satisfaction on visibility and management of systemic risks. You are endlessly curious about Virtual Digital Assets (VDA) and Web3, always staying ahead in this fast-evolving space. You take ownership, relentlessly driving impact and excellence. You embrace a We over Me culture, empowering your team and peers. You thrive on change and innovation, pushing beyond limits and convention. Perks That Empower You Design Your Own Benefit: Customize your perks whether gadgets, travel, or pets, you prioritize what matters most. Unlimited Wellness Leaves: Take time off whenever you need to recharge. Mental Wellness Support: Access health experts, counseling sessions, wellness workshops, and team outings. Bi-Weekly Learning Sessions: Stay sharp and grow with ongoing industry knowledge and skill-building. Join Us If you re ready to lead problem-solving at scale and shape the future of customer experience in Web3 we want to HODL you on our team!
Deputy Manager Business Planning
Timespro
Position: Deputy Manager Business Planning Employment Type: Full-Time Department: Finance Team Location: Mumbai About TimesPro TimesPro, the award-winning Higher EdTech initiative from the Times of India Group, is committed to revolutionizing professional education in India. Established in 2013, we deliver Education 4.0 an approach that is learner-centric, industry-relevant, role-specific, and technology-enabled. We offer a broad range of programs: Early Career Programs in BFSI, e-commerce, and technology Executive Education in collaboration with top national and global institutions Enterprise Learning Solutions for organizational development Role Overview We are seeking a detail-oriented and analytical Deputy Manager Business Planning to join our Finance team. This role plays a critical part in financial planning, performance analysis, cost management, and supporting strategic decision-making. You will work closely with cross-functional teams to drive financial insight and business alignment. Key Responsibilities MIS Reporting Prepare and present monthly, quarterly, and annual MIS reports, dashboards, and KPIs Deliver actionable insights and financial commentary Ensure timely and accurate reporting to stakeholders Financial Modeling & Business Case Analysis Build robust financial models for new business lines and long-range planning Conduct feasibility studies, ROI evaluations, and scenario planning Partner with business teams to assess commercial viability Cost & Responsibility Accounting Implement and maintain cost tracking systems Analyze cost structures by product, service line, and function Drive responsibility accounting to evaluate departmental efficiency Variance Analysis Analyze monthly actuals vs. budget/forecast Investigate deviations and recommend corrective measures Cash Flow & Fund Flow Management Monitor daily cash positions and forecast fund requirements Coordinate with treasury to optimize working capital and liquidity Budgeting & Business Planning Lead annual budget preparation and quarterly forecasting Align planning with organizational goals and market conditions Drive long-term financial and strategic planning initiatives Competitive & Market Intelligence Analyze competitor P&Ls and benchmark financial performance Provide insights on market trends to support strategic decisions Benchmarking & Best Practices Compare internal performance against industry benchmarks Recommend improvements to financial planning and analysis processes Key Requirements Skills & Tools Strong analytical and problem-solving capabilities Advanced Excel and financial modeling skills Proficiency in data visualization tools (e.g., Power BI, Tableau) Knowledge of SAP and financial accounting standards Excellent communication and stakeholder engagement skills Qualifications CA / CMA / MBA (Finance) or equivalent 2 5 years of experience in FP&A, business planning, cost accounting, or related functions This role offers an excellent opportunity to contribute to the financial backbone of a fast-growing EdTech organization, with exposure to strategic planning and cross-functional collaboration. Qualification : CA / CMA / MBA (Finance) or equivalent
Senior Executive Human Resources & Administration
Mahindra First Choice
Senior Executive Human Resources & Administration Location: Mumbai Department: HR & Office Administration Experience: 3 5 Years Qualification: Bachelor s Degree (any discipline) Key Objective of the Role We re looking for a detail-oriented and proactive Senior Executive HR & Administration to manage day-to-day office operations, employee services, travel coordination, and administrative support. This role is pivotal in ensuring smooth internal operations and employee satisfaction through efficient handling of HR and admin functions. Key Responsibilities Office & Facility Management Oversee general office operations and vendor coordination. Manage facility services including support staff, housekeeping, cafeteria, and soft services. Coordinate vendor bills processing and liaise with the finance team for timely payments and provisions. Employee Support & Benefits Handle travel-related queries and employee reimbursements. Administer Group Medical Cover (GMC), Group Term Life (GTL), and Group Personal Accident (GPA) policies. Ensure timely addition and deletion of employees from insurance policies every month. Travel & Logistics Manage travel arrangements and logistics for employees (both indoor & outdoor activities). Ensure smooth coordination for team offsites, client meetings, or relocation support. Role Requirements Educational Qualification Bachelor s degree in any discipline. Experience 3 to 5 years of relevant experience in HR operations and office administration. Technical Competencies Proficiency in Microsoft Office Suite, especially Excel and PowerPoint. Familiarity with internal HR tools or systems is a plus. Soft Skills & Behavioral Competencies Strong communication and interpersonal skills. Ability to multitask and manage multiple stakeholders efficiently. Highly organized with attention to detail. A proactive, service-oriented mindset with customer obsession at the core. At Sociowash, we re more than an agency we're a community of creators, collaborators, and doers. If you're passionate about people, processes, and problem-solving, and love keeping things running smoothly behind the scenes, this is the perfect place for you. Think you're a great fit? Apply now and let s grow together! Qualification : Bachelors degree in any discipline
Relationship Manager NRI
Idfc First Bank
Job Title: Relationship Manager NRI Department: Retail Banking Location: Mumbai Experience: 5 to 10 Years (Relevant Branch Banking Experience) Education: Graduate (Any discipline); Postgraduate preferred Job Purpose: The Relationship Manager NRI is responsible for acquiring new-to-bank NRI customers and deepening existing relationships through tailored financial solutions. This role plays a key part in enhancing customer engagement, cross-selling banking products, and ensuring world-class service delivery. The role demands close coordination with internal teams like product and operations to create seamless customer experiences, aligned with the overall goals of the branch banking division. Key Responsibilities: Customer Acquisition & Relationship Building Acquire NTB (New-to-Bank) NRI customers through referrals, networking, and targeted sales efforts. Build long-term relationships by understanding customer needs and delivering personalized banking solutions. Expand existing customer relationships by penetrating group or family accounts. Sales & Product Advisory Cross-sell relevant banking and investment products based on customer profiling and financial needs. Promote new product offerings or enhancements to deepen wallet share. Ensure proactive engagement and advisory support to retain high-value NRI clients. Customer Service & Experience Provide timely resolution of customer queries and complaints, ensuring high satisfaction. Track service turnaround times and ensure all service requests are fulfilled as per SLA. Collaborate with the Senior Relationship Manager NRI to maintain a best-in-class service model. Internal Coordination Work with product, operations, and compliance teams to ensure smooth transaction processing and service delivery. Maintain accurate and updated relationship records for all assigned customer accounts. Sales Strategy & Initiatives Assist in designing and executing special sales campaigns, customer meets, and NRI engagement events. Provide market intelligence and competitor insights to enhance acquisition and retention strategies. Suggest process improvements to enhance service quality and operational efficiency across the branch. Skills & Competencies: Strong relationship management and interpersonal skills Knowledge of NRI banking products, regulatory norms, and global remittance platforms Ability to communicate effectively and persuasively Goal-oriented, self-motivated, and customer-centric High integrity and adherence to compliance guidelines Qualifications: Graduate in any discipline (mandatory) Postgraduate or MBA (preferred) Experience Required: 5 to 10 years of experience in branch banking, preferably in NRI customer management Summary: The Relationship Manager NRI plays a strategic role in acquiring, retaining, and growing NRI client relationships through superior customer service, product advisory, and process excellence. As a key driver of branch performance, the incumbent will work closely with cross-functional teams to achieve business targets while ensuring regulatory compliance and customer satisfaction. Qualification : Graduate (Any discipline); Postgraduate preferred
Executive/assistant Manager Sales Closing
Mahindra & Mahindra Ltd
Position: Executive / Assistant Manager Sales Closing Location: Mumbai Department: Sales Job Purpose To drive revenue generation by effectively managing and converting leads from various sourcing channels into successful bookings through an exceptional sales experience and customer engagement. Key Responsibilities Welcome and engage customers during walk-ins with impactful audio-visual presentations and project showcases. Conduct site visits with potential customers and address their questions effectively. Capture customer details accurately in data sheets and update them in Salesforce (SFDC). Follow up proactively with prospects to progress leads toward closure. Address and resolve on-site customer concerns such as parking allocation, site access, construction queries, and coordinate with project teams as needed. Lead price discussions and negotiations to close bookings. Generate and process sales orders post-deal closure. Ensure a seamless handover of customer details and booking documentation to the CRM team. Collaborate closely with the CRM team to address any post-booking customer issues or requirements. Performance Indicators Individual Accountability Adherence to sales SOPs and processes Execution and participation in BTL (Below the Line) marketing activities Shared Accountability Customer satisfaction scores Net sales generated Key Stakeholders External Customers Channel Partners Internal Sourcing Teams CRM Team Pre-Sales & MIS Team Functional Competencies Strong understanding of structured sales processes (SOPs) Market and competitor awareness Effective presentation and negotiation skills In-depth product knowledge Stakeholder coordination and communication Mahindra Leadership Competencies 1. Result Orientation with Execution Excellence Consistently achieve targets with a disciplined and process-driven approach Exhibit accountability for performance and timely execution Proactively adapt to ensure adherence to standards 2. Customer Focus Understand customer needs deeply and address them proactively Own the customer experience from first interaction to handover Deliver service that builds trust and long-term satisfaction 3. Weaving Passion & Energy at Work Show enthusiasm and drive in customer engagements Collaborate effectively with diverse teams and individuals Embrace innovative ways of working and problem-solving Qualifications and Experience Education: Graduate in any discipline (MBA preferred) Experience: 2 5 years of relevant experience in sales, preferably real estate or high-involvement purchases Qualification : Graduate in any discipline (MBA preferred)
Associate - Marketing (aluminium - Foil)
Jindal Aluminium
Position: Associate Marketing (Aluminium Foil) Department: Sales & Marketing Location: Mumbai Role Overview: We are seeking a dynamic and results-driven marketing professional to support the growth of our aluminium foil product line. This role focuses on B2B marketing strategy, business development, and market analysis across key sectors including food packaging, pharmaceuticals, construction, and more. Key Responsibilities: Strategy Development: Design and execute targeted B2B marketing strategies to drive demand and brand awareness for aluminium foil products. Business Development: Identify and pursue new business opportunities to expand market presence and grow the customer base. Market Intelligence: Conduct ongoing market research to track industry trends, customer needs, and competitor actions. Client Relationship Management: Build and maintain strong relationships with decision-makers in relevant industries, establishing the company as a preferred supplier and strategic partner. Sales Support: Monitor sales performance against KPIs, generate reports, and adapt marketing initiatives to meet or exceed revenue goals. Deal Closure: Leverage strong commercial acumen to support sales teams in closing high-value deals and meeting sales targets. Key Requirements: MBA in Marketing from a recognized institution. Demonstrated success in a B2B sales and marketing environment, particularly in industrial or materials sectors. In-depth understanding of the aluminium foil market and its major applications. Exceptional communication, negotiation, and presentation skills.
Senior Manager - Treasury (currency Risk, Insurance & Pensions)
Siemens
Senior Manager Treasury (Currency Risk, Insurance & Pensions) Location: Mumbai, Maharashtra, India Employment Type: Full-time, Permanent Experience Level: Mid-level Professional Role Overview As a Treasury Professional supporting Siemens Energy business across India, Bangladesh, Sri Lanka, Nepal & Bhutan, you will lead key treasury functions focusing on Currency Risk Management, Insurance Risk Management, and Pension Management. This role demands strong collaboration with business units, project commercial managers, and external stakeholders to safeguard the company s financial interests through effective risk mitigation, insurance governance, and pension fund oversight. Key Responsibilities Currency Risk Management Act as the first point of contact for all currency management tasks and provide risk mitigation advice to business and project commercial managers. Consolidate foreign currency exposures, review project cash flows, and coordinate hedge requests with Fx traders. Monitor hedge book positions, update hedging strategies, and advise on balance sheet exposures in line with Siemens policies. Provide monthly offer calculation rates and report foreign currency and commodity exposure to the board quarterly. Support hedge accounting application and identify embedded derivatives. Foster transparency and collaboration with internal and regional teams, driving digitalization and automation of treasury processes. Insurance Risk Management Oversee management of insurable risks and relationships with insurance service providers. Guide business units on insurance regulations, coverage optimization, and claims settlement processes. Ensure compliance with insurance regulations and alignment with group policies during risk placement and premium payments. Support quick and transparent claims settlement and avoid risks of over/underinsurance. Pension Management Monitor performance of pension asset managers and control pension funding. Assist actuarial valuation processes for pension and employee benefit plans. Qualifications & Experience Chartered Accountant and/or Master s in Business Administration from a reputed institution. 8 12 years of experience in corporate treasury/finance, especially in foreign exchange & commodity risk management and/or business commercial/project finance. Experience in Insurance and Pensions is preferred. Strong knowledge of currency & commodity markets, Indian central bank regulations, treasury and risk management, and insurance markets/regulations. Proficient in MS Office, Treasury Management Systems, SAP, and comfortable with customized IT tools. Core Competencies Excellent interpersonal and stakeholder management skills. Proven experience in process optimization with a focus on digitalization and automation. Project management experience, delivering small-scale projects beyond routine tasks. Ability to manage multiple stakeholder expectations through intense collaboration. Basic knowledge of accounting principles including hedge accounting. Qualification : Chartered Accountant and/or Masters in Business Administration from a reputed institution.
Associate - Customer Experience
Blenheim Chalcot It Services India Pvt. Ltd.
Job Title: Associate Customer Experience Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are hiring a Customer Experience Associate to join our dynamic FinTech venture, Salary Finance, part of the Blenheim Chalcot portfolio. In this role, you will be responsible for delivering world-class customer support via email and live chat, ensuring exceptional service and operational efficiency. You will also collaborate with teams in London and India, contributing to building GenAI-enabled, next-gen digital solutions that make a real impact on people s lives. Key Responsibilities: Respond promptly and professionally to customer queries via live chat and email, providing accurate and empathetic support. Resolve queries related to loan applications, payments, and account updates while maintaining high customer satisfaction. Clearly explain policies, product features, and service terms to customers. Log and maintain detailed records of all customer interactions in the CRM system. Escalate unresolved or complex issues to the appropriate departments, ensuring timely follow-ups. Troubleshoot basic tech issues (e.g., login errors, upload failures) and report bugs to the tech team. Adhere to GDPR and data privacy regulations while handling customer information. Meet or exceed SLAs and quality benchmarks. Identify recurring issues and share insights with the product and operations teams to enhance service efficiency. Update and contribute to the internal knowledge base and customer FAQs. Actively promote a positive brand image and foster customer retention. Share best practices and contribute to team training initiatives. Stay current with product updates and compliance standards through regular training. Qualifications & Skills: 1 3 years of experience in a customer support or client servicing role (preferred, but not mandatory for exceptional candidates). Strong written and verbal communication skills in English. Familiarity with CRM tools and support platforms (e.g., Zendesk, Freshdesk). Knowledge of FinTech, loan processing, or financial services is a plus. Proactive problem-solving ability with strong attention to detail. Adaptable and comfortable working in a fast-paced, dynamic environment. Stakeholder management experience is a strong plus. About Salary Finance: Salary Finance is a purpose-led FinTech organization that empowers employees to improve their financial health through affordable loans, earned wage access, savings tools, and financial education. Our mission is to help millions of people reduce financial stress and live happier, more productive lives. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder. For over 26 years, we ve built, scaled, and invested in disruptive businesses across FinTech, EdTech, HealthTech, GovTech, and beyond. Our India operations, headquartered in Mumbai, serve as a vital engine for innovation and delivery, enabling the global success of our ventures. What You ll Get: Be part of the world s leading digital venture builder. Opportunity to work with cutting-edge GenAI technologies and international teams. Learning and development opportunities through real-world challenges. Inclusive and open culture we celebrate diversity, merit, and innovation. 24 annual leave days + 10 public holidays. Private medical insurance (for you and your immediate family). Life insurance coverage. Fun, flexible, and cricket-loving workplace we own the Rajasthan Royals IPL team! If you're passionate about delivering excellent customer service and want to grow in a collaborative, purpose-led organization, apply now to join us at the forefront of FinTech innovation.
Digital Marketing Apprentice
Blenheim Chalcot It Services India Pvt. Ltd.
Job Title: Digital Marketing Apprentice Location: Mumbai, India Company: Blenheim Chalcot Type: Full-Time | Apprenticeship Level: Entry-Level / Freshers Welcome The Role: We are seeking a creative and proactive Digital Marketing Apprentice to join the Blenheim Chalcot portfolio team in Mumbai. In this role, you ll gain hands-on experience in brand building, digital experimentation, and content execution across our fast-scaling, GenAI-enabled ventures. You ll work closely with marketing, design, and product teams while learning real-world applications of digital marketing in a venture building environment. Key Responsibilities: Draft and schedule posts for various social media platforms. Monitor and report on key performance metrics (likes, engagement, reach). Research trends, competitors, and generate content ideas. Support execution of email marketing and content marketing campaigns. Create basic visuals using Canva or Adobe Express. Collaborate with cross-functional teams (marketing, product, design). Assist in event promotion, webinars, and online community engagement. Learn and support usage of marketing tools like HubSpot. About You: You are a highly curious, adaptable individual who enjoys creativity and experimentation in digital spaces. You re keen to learn fast, collaborate often, and contribute early. Must-Have Skills: Excellent written and verbal communication. Strong grasp of social media platforms (LinkedIn, Instagram, X, etc.). Creative mindset with attention to detail. Highly proactive, self-starter with a growth mindset. Comfort using design tools (e.g., Canva, Adobe Express). Good comprehension and ability to incorporate feedback. Nice-to-Haves: Prior internship, academic projects, or coursework in marketing. Basic video editing or interest in multimedia content. Familiarity with email platforms, CRMs, or automation tools. This apprenticeship is ideal if you're: Exploring a career in marketing, content, or digital strategy. Looking to learn in a real-world environment with expert mentorship. Excited to contribute to fast-growing ventures backed by a world-class venture builder. What We Offer: Be part of the World s Leading Digital Venture Builder. Early ownership and mentorship from experienced professionals. Learn how GenAI is transforming marketing and digital business. A fun, open, and collaborative work culture (we own the Rajasthan Royals IPL team!). 24 days of annual leave + 10 public holidays. Private medical insurance for you and your immediate family. Life insurance coverage. About Blenheim Chalcot: Blenheim Chalcot is one of the world s leading digital venture builders. For over 26 years, we ve built disruptive businesses in FinTech, EdTech, HealthTech, GovTech, Media, and Sport. We empower visionaries to build the future with technology, strategy, talent, and capital. Blenheim Chalcot India, launched in 2014, plays a pivotal role in our global success driving innovation, supporting ventures, and delivering scalable growth solutions. Diversity & Inclusion: At Blenheim Chalcot, we celebrate differences and create space for everyone to thrive. We are committed to building a workplace that values diversity, encourages growth, and champions innovation at every level. Start your digital marketing career with real impact. Apply now.
Account Executive - Enterprise Sales
Builder.ai
Job Title: Account Executive - Enterprise Sales Location: Mumbai, India Company: Builder.ai About Builder.ai Builder.ai is revolutionizing how businesses build software, making it accessible to everyone, regardless of their technical expertise. With over 800 employees and support from $250M Series D funding, Builder.ai empowers organizations like BBC, Makro, and Pepsi to meet their digital transformation goals. We are ranked among the most innovative AI companies and are proud winners of the Europas 2022 Scaleup of the Year. Our diverse and collaborative team operates globally, upholding our HEARTT values (Heart, Entrepreneurship, Accountability, Respect, Trust, and Transparency). We prioritize learning, growth, and pushing boundaries, ensuring that every employee has the opportunity to make an impact. About the Role We are looking for an Account Executive (AE) who is driven to help enterprises embrace digital transformation and grow their online presence. As an AE, you ll be responsible for driving new business, developing account plans, and working with cross-functional teams to deliver results. You ll focus on outbound sales efforts primarily in the BFSI and Manufacturing sectors. You will lead the sales cycle from cold calling to closing deals and develop strong, long-lasting relationships with key decision-makers. Why You Should Join Builder.ai Impactful Work: As an AE, you ll be a part of transformative digital change for enterprises. Autonomy & Growth: This isn t your average sales role you ll have a voice in decision-making and opportunities to lead. Inclusive Culture: We believe in diversity and are committed to fostering an inclusive environment. Perks & Benefits: Enjoy a range of benefits, including discretionary pay, stock options, medical insurance, and more. Responsibilities New Business Development: Target new Enterprise accounts, focusing on BFSI and Manufacturing sectors, primarily through outbound sales efforts. Account Management: Convert existing relationships into potential clients and ensure a smooth transition to Builder.ai. Sales Strategy: Develop and execute account plans including cold calling, prospecting, qualification, and presentations. Sales Pipeline Management: Utilize sales tools (like Salesforce, LinkedIn Sales Navigator) to manage your pipeline, track opportunities, and forecast sales. Client Interaction: Identify key decision-makers and influencers, negotiate, and drive the sales cycle to close. Sales Forecasting: Maintain accurate sales forecasts, keeping stakeholders informed about opportunity progress. Networking: Leverage your existing CXO relationships in BFSI and Manufacturing to expand your territory and build new partnerships. Requirements Experience: 8-10 years of sales experience selling software/technology solutions, ideally to Large Enterprises or Mid-Market organizations. Industry Expertise: Strong focus on BFSI and Manufacturing sectors; prior experience in custom application development is a plus. Sales Acumen: Proven track record of cold calling, proactively generating sales, and consistently meeting targets. Enterprise Sales Experience: Experience in handling multi-account sales, dealing with key decision-makers, and managing long sales cycles. Relationship Building: Strong network of CXO-level relationships within your assigned territory. Skills: Knowledge of sales tools like LinkedIn Sales Navigator, Salesloft, and Salesforce.com. Education: Bachelor s degree in Computer Science, Engineering, or Business (preferred but not mandatory). Benefits Compensation: Discretionary variable pay or commission scheme based on performance. Equity: Stock options in a $450 million funded Series D scale-up. Generous Leave: 24 days of annual leave + public holidays. Family Time: 2 Builder family days each year, plus time off between Christmas and New Year. Health Coverage: Fully funded Private Medical Insurance. Meals & Environment: Free lunch at our state-of-the-art office in Gurugram. At Builder.ai, we re not just creating software we re creating opportunities. This role offers you a chance to grow within a fast-paced, dynamic company at the forefront of AI-driven digital transformation. You ll play a key part in shaping the future of technology for some of the world s most respected brands. Qualification : Bachelors degree in Computer Science, Engineering, or Business (preferred but not mandatory).
Marketing Operations, Analyst
Blackrock
About This Role Business Unit Overview: The Marketing and Sales Operations (MSO) team is a key part of the US Wealth Advisory business. We partner with various teams, including Product Marketing, EII, Retirement, and Global Marketing. Our support model is centered around a Digital First mentality, enabling a scaled digital experience through the following offerings: Marketing Material Development and Updates Content Delivery & Management Reporting & Oversight Sales Support & Miscellaneous Web Publishing Job Purpose/Background: We are looking for an organized, detail-oriented, and enthusiastic communicator to help create, improve, and maintain content on market trends, portfolio construction, and practice management. This role will focus on the creation, improvement, maintenance, and publication of content across various media formats, including PowerPoint presentations, print/PDF documents, website content, web articles, and tools. The individual will collaborate closely with data providers, marketing, compliance, design, and web publishing teams to manage a robust content suite and ensure its effective delivery to BlackRock Sales, advisors, and end clients. The candidate will be able to manage multiple simultaneous projects, ensuring timely completion, while keeping an eye on the design and quality of content. Key Responsibilities: Create, Update, and Maintain Content: Sourcing and updating data, collaborating with design, working with the legal team for review/approval, and uploading content to websites and other dissemination platforms. Content Management: Monitor and manage content across platforms to ensure it is up-to-date, orderable, and available on both internal and external websites, and approved by partner firms. Website and Web Page Updates: Partner with the broader team and web publishing to enhance and execute updates to team web pages, including direct publication of small changes. Automation Tools: Use automation tools to assist in updating content and distributing it across relevant channels. Timely Delivery: Ensure all tasks are completed on time with high accuracy, meeting deadlines and managing workload efficiently. Process Improvement: Evaluate systems, processes, and procedures to identify inefficiencies and make recommendations for improvement. Collaboration: Assist with ad-hoc projects and work independently when required, while also assisting team members as needed. Qualifications: Educational Background: MBA or Bachelor s degree in Marketing, Finance, Communications, or Journalism. Technical Skills: Experience with Adobe Creative Suite, Power BI, VBA, SQL, Data Analytics, and CMS tools (e.g., TeamSite) is a plus. Industry Knowledge: 3+ years of experience in the investment/asset management industry is a plus. Familiarity with the growing demand for alternative investments and their role in diversifying against traditional fixed-income securities is beneficial. Skills and Competencies: Team Player: Excellent attitude with attention to detail, strong verbal/written communication skills, and the ability to collaborate with internal and external partners at all levels. Tech-Savvy: Eager to harness new techniques and tools to improve workflows, especially in reporting and content delivery. Adaptability: Comfortable with change and fast-paced, rapidly evolving work environments. Time Management: Highly organized with strong focus on meeting deadlines and managing multiple priorities. Data Integrity: Values the importance of quality data and strives to maintain its accuracy in all systems. Critical Thinking: Strong problem-solving skills and the ability to think critically when facing challenges. Flexible Shift Timings: Open to flexible work hours, as required. Our Benefits To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: Strong Retirement Plan Tuition Reimbursement Comprehensive Healthcare Support for Working Parents Flexible Time Off (FTO) to relax, recharge, and be there for the people you care about. If you're a self-motivated individual with a passion for content creation and management, and you're looking for a collaborative environment where you can make a significant impact, this role at BlackRock may be the perfect opportunity for you. Qualification : MBA or Bachelors degree in Marketing, Finance, Communications, or Journalism.
Fullstack Developer
Msci
Job Title: Full Stack Java Developer Location: Mumbai Experience: 7+ years Company: MSCI About MSCI: At MSCI, we power better investment decisions by delivering critical decision-support tools and services to the global investment community. With over 50 years of expertise in research, data, and technology, MSCI helps clients understand risk, improve transparency, and build more effective portfolios. Our innovative, high-performance culture encourages experimentation, accountability, and continuous learning. We actively foster inclusion, belonging, and connection through diverse Employee Resource Groups and flexible working arrangements, empowering every employee to thrive. Your Role: We are looking for a highly skilled Full Stack Java Developer to join our Corporate Events and Dividends data management team in Mumbai. You will play a pivotal role in designing, building, and maintaining cutting-edge data solutions that support critical financial processes. This is an exciting opportunity to collaborate with global IT and business teams, applying your technical expertise to solve complex problems, optimize performance, and contribute directly to MSCI s innovative products. Key Responsibilities: Design and develop robust, scalable, and high-performance solutions for data management systems. Collaborate closely with global IT and business teams to understand requirements and translate them into technical solutions. Write and optimize complex SQL queries for high-volume data processing in Oracle or other relational databases. Lead and contribute to technical discussions with senior engineers, architects, and business stakeholders. Build responsive and intuitive web interfaces using TypeScript and frameworks like React, Angular, or Vue. Implement and manage concurrent, multi-threaded systems while addressing potential challenges in such environments. Ensure adherence to best practices in object-oriented design, memory management, performance tuning, and system architecture. Develop RESTful APIs to facilitate seamless data exchange across platforms. Drive code quality and performance optimization through effective reviews and hands-on problem-solving. Take full ownership of deliverables, working both independently and collaboratively in a diverse, global team. Skills & Experience Required: Minimum 7 years of hands-on experience in Java development, with a focus on object-oriented design and multi-threaded applications. Strong expertise in Spring framework, JMS, and core Java technologies. Solid experience working with relational databases (preferably Oracle) ability to write complex SQL queries and perform SQL performance tuning. In-depth understanding of Java internals, including data structures, memory management, garbage collection, and concurrent programming. Experience building responsive user interfaces using TypeScript and frameworks like React, Angular, or Vue. Experience working in a UNIX environment is highly desirable. Familiarity with cloud technologies (Azure/AWS) is a strong plus. Experience with REST API development. Strong analytical mindset with exceptional problem-solving skills. Ability to communicate effectively and work seamlessly in a collaborative, global team environment. Preferred Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (First class preferred). Alternatively, a Master s degree (MCA/M.Tech) is also acceptable. What We Offer: Transparent and competitive compensation. Comprehensive benefits tailored to your location. Flexible work arrangements and cutting-edge technology. Global Orientation Program and continuous learning opportunities through Learning@MSCI and LinkedIn Learning Pro. Clear, multi-directional career paths that foster professional growth. A culture of high performance, innovation, and inclusion supported by Employee Resource Groups such as Women in Tech, Pride & Allies, All Abilities, and more. Join us at MSCI and become part of a global team that drives innovation and creates industry-leading solutions. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (First class preferred).
Associate Accounting Specialist
Dow
Associate Accounting Specialist About Dow At Dow, we put people first and are committed to integrity, respect, and safety for our employees, customers, and the planet. We are a diverse community of relentless problem-solvers who thrive on collaboration, innovation, and the pursuit of a sustainable future. By leveraging science and technology, we help transform industries and shape the world we live in. If you're looking for a meaningful and challenging role, you're in the right place. About the Role As an Associate Accounting Specialist, you will provide cost accounting support and reporting while ensuring accurate financial records. You will oversee cost center expenses, budgeting, inventory valuation, and financial analysis to support decision-making for business and functional teams. This role requires strong analytical skills, knowledge of SAP, and expertise in financial reporting. Core Responsibilities Cost Center & Budgeting Review cost center spending and understand cost drivers. Analyze variances vs. budget and prior periods to identify root causes. Facilitate cost center allocations, recharges, recoveries, and residual analysis. Financial Reporting & Analysis Support reporting and analysis for the supply chain function. Assist business teams with financial analysis for decision-making. Ensure SOX compliance for cost accounting activities. Inventory & Cost Accounting Ensure accurate inventory valuation across management, tax, and statutory books. Manage cycle counting and stock reconciliation to maintain accurate inventory records. Oversee product cost estimates (PCE) and investigate costing errors. Identify and correct intercompany variances. Accounting Compliance & Controls Record and monitor accounting entries during monthly closing. Facilitate the inter-company re-billing process. Differentiate between capital and expense costs for accurate reporting. Support internal & external audits for cost accounting activities. Qualifications CMA/CA qualification with 3-5 years of relevant experience in cost accounting. Proficiency in SAP and Microsoft applications (Excel, Word, PowerPoint, Outlook). Skills & Competencies Strong business acumen and ability to act as a strategic business partner. Team player with excellent communication and collaboration skills. Analytical mindset with a focus on process improvement. Proficiency in SAP, Excel, and financial reporting tools. Fluent in English (written and verbal). Additional Information Relocation assistance is not available for this position. Flexibility to work across international time zones may be required. Total Rewards & Benefits Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Learning, mentoring, and development opportunities. Retirement & Financial Planning Savings plans, stock purchase programs, and financial resources. Health & Wellbeing Comprehensive medical, life insurance, and mental health support. Flexible Work Culture Role-based flexibility for work-life balance. Parental Leave & Family Support Paid leave for new parents and caregivers. Time Off & Volunteer Programs Paid vacation, volunteering opportunities, and Employee Resource Groups (ERGs). On-Site Fitness & Discounts Gym memberships, shopping discounts, and travel insurance (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science. With 1,000+ employees, our manufacturing sites, innovation centers, and commercial offices drive advancements in packaging, infrastructure, automotive, and consumer care. We are Great Place to Work Certified and actively support Corporate Social Responsibility (CSR) initiatives that empower women, children, and differently-abled individuals through technology and employee volunteerism. Join Our Team & Make an Impact! At Dow, diversity is our strength, and we are committed to equal opportunities for all. If you need any accommodations during the application or interview process, please let us know. Apply now and be part of a global team shaping the future through science and innovation! Qualification : CMA/CA qualification with 3-5 years of relevant experience in cost accounting.
Accounting Specialist
Dow
Accounting Specialist About Dow At Dow, we believe in putting people first and are committed to delivering integrity, respect, and safety for our employees, customers, and the planet. We are a diverse and innovative team of relentless problem solvers who work together to transform industries and shape a sustainable future. Our purpose is simple: to deliver a better world through science and collaboration. If you're looking for a challenging and meaningful role, you re in the right place. About the Role As an Accounting Specialist, you will be responsible for managing day-to-day accounting activities (US GAAP/Indian GAAP), month-end and year-end closing, balance sheet reconciliation, and financial reporting. You will ensure accuracy, completeness, and compliance in financial records while supporting audits, tax functions, and process improvements through automation and digital transformation initiatives. Key Responsibilities Financial Accounting & Reporting Manage day-to-day accounting under US GAAP and Indian GAAP (Ind AS). Oversee monthly, quarterly, and annual closing activities. Prepare financial statements as per Indian GAAP, including statutory audit schedules. Conduct monthly balance sheet reconciliation using BlackLine. Perform monthly flux analysis to explain significant fluctuations in financials. Develop quarterly and year-end financial schedules. Ensure internal controls are effective and aligned with corporate policies. Support internal and external audits by providing necessary financial data. Tax & Compliance Support Assist the tax team in preparing various tax reports and tax audit requirements. Ensure financial compliance with local statutory and regulatory requirements. Process Improvements & Automation Identify process inefficiencies and drive productivity improvements. Support automation initiatives (including macros and Robotics Process Automation - RPA). Qualifications & Experience Education B.Com. (Mandatory) Chartered Accountant (CA) / US CPA (Preferred) Experience 6-7 years of experience in financial accounting under US GAAP/Ind AS. 2-3 years of experience in corporate or public accounting. 2-3 years of experience in a Western multinational corporation (MNC). Key Competencies & Skills Strong knowledge of Indian GAAP (Ind AS) and US GAAP. Results-driven with a proactive and analytical mindset. Process-oriented with a keen eye for efficiency and improvements. Strong skills in SAP Finance (ECC FICO module). Proficiency in Microsoft Excel and tax-related financial tools. Excellent communication skills with the ability to collaborate across functions. Fluent in English (written and verbal). Additional Information Relocation assistance is NOT available for this position. Flexible work schedule may be required to align with international time zones. Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Opportunities for training, mentoring, and professional development. Comprehensive Benefits Medical, life insurance, and mental health support. Work-Life Balance Flexible workplace culture for personal and professional productivity. Parental & Family Support Paid leave for new parents and caregivers. Paid Time Off & Volunteering Vacation allowance, community engagement, and Employee Resource Groups (ERGs). Wellbeing & Perks Gym memberships, discounts, and transportation benefits (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science, providing innovative solutions across packaging, infrastructure, automotive, and consumer care. With 1,000+ employees, we are a Great Place to Work Certified company, committed to corporate social responsibility (CSR). We actively support women, children, and differently-abled individuals through technology and volunteerism. Join Our Team & Make an Impact! At Dow, we celebrate diversity, collaboration, and innovation. If you are passionate about finance and accounting and want to contribute to a sustainable future, we encourage you to apply! Apply now and be part of a global team transforming industries through science!
Senior Business Process Specialist
Dow
Business Process Specialist Location: Mumbai, India About Dow At Dow, we believe in putting people first and are committed to delivering integrity, respect, and safety for our employees, customers, and the planet. We are a diverse and innovative team of relentless problem solvers who work together to transform industries and shape a sustainable future. Our purpose is simple: to deliver a better world through science and collaboration. If you're looking for a challenging and meaningful role, you re in the right place. About the Role Dow's Integrated Supply Chain & Improve & Scale Digital Solutions Team delivers value by defining, enabling, and supporting processes and system capabilities needed by our businesses. As a Business Process Specialist, you will play a critical role in executing strategies, driving process enhancements, and collaborating with global and regional teams to optimize supply chain operations. You will collect and analyze work process and system requirements, ensuring alignment with design principles and business needs. You will act as a subject matter expert for key supply chain functions, supporting systems like SAP, Microsoft Dynamics, OM Partners, Oracle Transportation Management, and more. Additionally, you will be responsible for compliance, regulatory adherence, training, and continuous process improvement initiatives. This role operates under the functional guidance of Global Business Process Leaders and Experts, collaborating with business process teams across Integrated Supply Chain (ISC) and Information Systems (IS). Key Responsibilities Process & System Optimization Develop in-depth knowledge of work processes, systems, technologies, applications, data, and key metrics. Provide expert-level support on system functionality, process improvement, and issue resolution. Gather, evaluate, and document work process requirements for global initiatives and projects. Ensure process compliance with regulatory and internal standards. Collaboration & Stakeholder Engagement Act as a key liaison between business units, IT teams, and process improvement functions. Support peer organizations and cross-functional teams in corporate initiatives, system testing, data migration, and implementation. Develop and deliver training programs, knowledge transfer sessions, and coaching for support teams. Data & Performance Analysis Analyze process performance metrics to monitor consistency and alignment with business goals. Identify gaps in global capabilities, leveraging best practices and emerging technologies for continuous improvement. Qualifications & Experience Education Bachelor s degree (Required) Engineering or Science preferred. Experience Minimum 3 years of relevant experience in Supply Chain, Customer Service, or Process Improvement. Technical Skills Advanced skills in Microsoft Excel, Power BI, and PowerPoint. Strong experience in handling large data sets from multiple sources. Proficiency in Data Visualization tools & techniques. Preferred Skills Digital mindset with a strong focus on innovation and automation. Critical thinking and problem-solving skills. Project management and system/process improvement expertise. Training delivery experience. Excellent communication skills verbal and written. Additional Information Flexibility to support global operations and alternate time zones (North America, EMEAI, LAA, APAC) is required. Relocation assistance is NOT available for this role. Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Opportunities for training, mentoring, and professional development. Comprehensive Benefits Medical, life insurance, and mental health support. Work-Life Balance Flexible workplace culture for personal and professional productivity. Parental & Family Support Paid leave for new parents and caregivers. Paid Time Off & Volunteering Vacation allowance, community engagement, and Employee Resource Groups (ERGs). Wellbeing & Perks Gym memberships, discounts, and transportation benefits (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science, providing innovative solutions across packaging, infrastructure, automotive, and consumer care. With 1,000+ employees, we are a Great Place to Work Certified company, committed to corporate social responsibility (CSR). We actively support women, children, and differently-abled individuals through technology and volunteerism. Join Our Team & Make an Impact! At Dow, we celebrate diversity, collaboration, and innovation. If you are passionate about business process improvement and digital transformation, we encourage you to apply! Apply now and be part of a global team transforming industries through science! Qualification : Bachelors degree (Required) Engineering or Science preferred.
Senior Logistics Specialist
Dow
International Trade Operations Senior Logistics Specialist Location: Mumbai, India About Dow At Dow, we put people first and are passionate about delivering integrity, respect, and safety for our employees, customers, and the planet. We are a diverse and innovative community of problem solvers who work together to transform industries and shape a sustainable future through science and collaboration. If you're looking for a challenging and meaningful role, you re in the right place. About the Role The International Trade Operations Senior Logistics Specialist plays a key role in managing containerized transport logistics for exports and imports to and from North America across all transport modes. This position works closely with Customer Service, Business Supply Chain, and Site Logistics teams to ensure seamless international trade operations. You will analyze and resolve logistics challenges using technical expertise, prescribed policies, and past experience while receiving moderate guidance and direction. Key Responsibilities Logistics & Shipment Management Manage the Leverage Team functional mailbox, monitoring delivery notes and shipment processes. Run daily Z2 Block Reports, addressing errors and coordinating with order owners. Resolve system errors related to shipment creation and auto-new offer by opening tickets with DSS. Update equipment types, ECC Equipment Table, and ECC Loadability Matrix as required. Communicate with Export Logistics Manager and Business Loadability Contact regarding loadability queries. Route & Data Management Handle the FNAROUT functional mailbox and manage route creation via OTM and ECC transportation connection points. Maintain Business Structure reports within ECC. Execute the Logistics Processing Tool process daily, ensuring accurate updates to Freight Forwarders. Qualifications & Experience Education Bachelor s Degree (Required) Preferred in Supply Chain Management, Business, Engineering, or other Sciences. Experience 3-6 years of experience in International Trade Logistics, Supply Chain, or a Manufacturing environment. Technical Skills Proficiency in SAP/ECC (Enterprise Core Component). Strong analytical and problem-solving skills. Advanced computer proficiency, including data analysis tools. Experience in project management and process improvement. Preferred Skills Strong interpersonal and communication skills. Ability to work independently and in a team-oriented environment. Fluency in English (written & verbal); proficiency in additional languages is a plus. Ability to work in U.S. Eastern Standard Time (Midland, MI hours). Additional Notes This role requires an understanding of key business drivers and best practices within the logistics function. You will analyze and resolve problems using technical knowledge, established processes, and sound judgment. Your performance will impact both individual and team success, making it essential to follow guidelines and policies while driving efficiency and innovation. Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Opportunities for training, mentoring, and professional development. Comprehensive Benefits Medical, life insurance, and mental health support. Work-Life Balance Flexible workplace culture for personal and professional productivity. Parental & Family Support Paid leave for new parents and caregivers. Paid Time Off & Volunteering Vacation allowance, community engagement, and Employee Resource Groups (ERGs). Wellbeing & Perks Gym memberships, discounts, and transportation benefits (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science, providing innovative solutions across packaging, infrastructure, automotive, and consumer care. With 1,000+ employees, we are a Great Place to Work Certified company, committed to corporate social responsibility (CSR). We actively support women, children, and differently-abled individuals through technology and volunteerism. Join Our Team & Make an Impact! At Dow, we celebrate diversity, collaboration, and innovation. If you are passionate about international trade logistics and supply chain operations, we encourage you to apply! Apply now and be part of a global team transforming industries through science! Qualification : Bachelors Degree (Required) Preferred in Supply Chain Management, Business, Engineering, or other Sciences.
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