FRD Functional Requirements Document Jobs in Bengaluru

Functional Safety Engineer Location: Bangalore Experience: 3 6 Years Education: B.E / B.Tech / M.E / M.Tech in Electronics, Electrical, Computer Science, or a related field Job Summary We are seeking a skilled and motivated Functional Safety Engineer to join our automotive embedded systems team. The ideal candidate will have hands-on experience with ISO 26262, strong embedded C programming knowledge, and a solid understanding of the software development lifecycle. This role is critical in ensuring that all safety-critical systems are developed in compliance with industry safety standards and regulations. Key Responsibilities Develop and maintain the Functional Safety Management System (FSMS) in line with ISO 26262 standards. Conduct hazard analysis and risk assessments (HARA) for automotive embedded systems. Define, allocate, and manage functional and technical safety requirements across hardware and software components. Support and guide development teams in achieving ASIL (Automotive Safety Integrity Level) compliance. Collaborate with hardware and software teams to ensure safety mechanisms are implemented and validated effectively. Prepare and maintain safety-related documentation, including Safety Plans, Safety Cases, and Safety Analyses (FMEA, FTA, DFA, etc.). Ensure traceability of safety requirements throughout the SDLC, using appropriate tools and processes. Participate in reviews, audits, and assessments to ensure continuous compliance with ISO 26262. Support safety validation and verification activities. Required Skills & Experience 3 6 years of experience in Functional Safety Engineering, with a minimum of 2+ years working specifically with ISO 26262. Proficient in Embedded C programming, with exposure to real-time embedded systems. Strong understanding of the Software Development Life Cycle (SDLC) in safety-critical environments. Good analytical and problem-solving skills. Effective communication and collaboration skills to work with cross-functional teams. Preferred / Added Advantage Experience in the automotive domain (e.g., ADAS, powertrain, or body control modules). Familiarity with automotive communication protocols (CAN, LIN, FlexRay). Exposure to toolchains like DOORS, Polarion, or Jama for requirement and safety management. Knowledge of complementary standards such as ISO 21434 (Cybersecurity) or IEC 61508. Work on innovative and safety-critical projects for global automotive clients. Opportunity to deepen your expertise in functional safety and ISO 26262. Collaborate with a high-caliber team in a technically driven environment. Competitive compensation, learning opportunities, and career advancement paths. Qualification : .E / B.Tech / M.E / M.Tech in Electronics, Electrical, Computer Science, or a related field

Position: RTL Design Engineer Location: Bangalore Education: Engineering Degree in Electronics & Communication (E&C) Experience: 3 to 6 years Job Overview We are seeking a skilled RTL Design Engineer to own the full lifecycle of FPGA design projects from understanding customer requirements to final delivery. You will define DSP, system, and board architecture, partition algorithms between FPGA and software, and lead design, simulation, and verification activities. This role requires hands-on expertise with FPGA technologies, strong problem-solving skills, and the ability to engage closely with customers and production teams. Key Responsibilities Interpret customer requirements, specifications, and tender documents to define system architecture. Take end-to-end ownership of projects including risk assessment, mitigation planning, schedule tracking, and customer discussions. Partition signal processing algorithms for FPGA and software implementation; identify key building blocks. Provide estimates for FPGA resources, computational and memory bandwidth needs. Develop detailed module-level designs including coding, simulation, and peer reviews. Apply design, verification, and validation methodologies rigorously. Prepare and maintain comprehensive project documentation, including design and analysis reports. Support customers during integration and testing phases on-site. Assist production teams with technical support. Define RTL architecture and perform HDL coding, simulation, implementation, board testing, and debugging. Professional Skills & Technical Expertise Proficient in VHDL coding; experience with Verilog or SystemVerilog is a plus. Expertise with Xilinx FPGA devices and associated synthesis and implementation tools. Strong experience in functional simulation and hardware logic design/debugging. Familiarity with FPGA synthesis and place & route (PAR) tools. Experience implementing DSP algorithms in FPGA environments, especially for Radar and Electronic Warfare applications. Skilled in modeling algorithms using MATLAB/Octave, generating test vectors, and data visualization. Working knowledge of interfacing with ADCs and DACs, and analyzing their performance. Good command of configuration and version control tools such as SVN. Excellent communication and presentation skills for technical discussions and customer interactions. What You ll Bring Strong analytical mindset and problem-solving abilities. Ability to work independently and manage multiple tasks effectively. Detail-oriented with a commitment to high-quality design and documentation. Collaborative attitude to work across teams and customer sites. Qualification : Engineering Degree in Electronics & Communication (E&C)

Automation Programmer Location: Bengaluru Experience: 1 3 Years Qualification: Graduate / Diploma in a relevant technical field Employment Type: Full-Time Role Objective: To design, program, and deploy intelligent automation solutions for AV, lighting, HVAC, and security systems. The role involves creating intuitive, reliable control logic using leading platforms like Crestron, AMX, or Extron, and collaborating with design and implementation teams to deliver seamless, user-friendly integrated environments. Key Responsibilities: System Programming: Develop and deploy control logic and automation scripts for integrated AV, lighting, HVAC, and security systems. Platform Expertise: Program and configure systems using Crestron, Extron, AMX, or similar automation platforms. Project Collaboration: Work with system designers, engineers, and project managers to interpret functional requirements and build custom automation workflows. Onsite Commissioning: Conduct testing, troubleshooting, and commissioning of systems at client sites to ensure successful deployment. Documentation: Maintain up-to-date documentation of system architecture, programming logic, version control, and project-specific configurations. Client Support: Assist during project handover with user training, support, and performance tuning of deployed systems. Preferred Skills & Competencies: Experience with Crestron SIMPL, VTPro-e, Extron Global Scripter, or AMX NetLinx Studio. Understanding of AV signal flow, networking, and control protocols (IP, RS-232, IR, etc.). Logical thinker with strong debugging and problem-solving skills. Ability to work independently and as part of a cross-functional project team. Clear written and verbal communication for client interaction and documentation. Qualification : Graduate / Diploma in a relevant technical field

Job Title: Mechanical System Engineer - Robotics Location: Bengaluru Role and Responsibilities System Design & Integration: Analyze customer production lines to break down requirements and design mechanical systems integrating the CyRo platform. Ensure mechanical designs meet customer-specific constraints such as space, payload, and environmental conditions. Develop systems including CyRo, feeding mechanisms, sensors, fixtures, and other mechanical components for tailored automation solutions. Perform tolerance analysis to validate dimensional and functional requirements. Collaborate closely with electrical, software, and systems engineering teams to ensure seamless subsystem integration. Design mounting systems, fixtures, and interface components to facilitate integration into customer facilities when required. Mechanical Optimization: Optimize system designs by integrating mechanisms and sensors to enhance performance, modularity, and scalability. Select and design mechanisms for part presentation, feeding, reorientation, and manipulation considering space and performance constraints. Develop automation cells with modularity and scalability for current and future applications. Continuously refine workflows to improve cycle times, reduce errors, and increase operational efficiency. Modelling: Create and integrate detailed mechanical designs, including CAD layouts and fixtures, supporting customer automation solutions. Validate designs through tolerance analysis and develop calibration fixtures for robotic systems. Work cross-functionally to ensure mechanical designs integrate effectively with instrumentation, software, and controls. Documentation: Produce comprehensive documentation such as design specifications, validation reports, and scalability guidelines to ensure reproducibility. Develop detailed installation guides, maintenance manuals, and troubleshooting documentation for customer use. Skills and Experience Proficient in CAD software such as SolidWorks, CATIA, or AutoCAD. Strong grasp of mechanical engineering principles, materials science, and manufacturing processes. Experience in robotics, automation, or mechatronics is highly preferred. Familiarity with relevant industry standards and safety regulations (ISO, ANSI, OSHA). Excellent analytical, problem-solving, communication, and teamwork skills. Understanding of manufacturing processes, assembly lines, and automation cell design. Prior experience designing and integrating automation systems in production or process lines. Required Qualifications Bachelor s or Master s degree in Mechanical Engineering, Mechatronics, or related fields. Minimum 3 years of experience in mechanical design and automation systems integration. Strong knowledge of manufacturing processes and mechanical systems integration. Skilled in CAD and simulation tools. Additional Preferred Qualifications Experience with robotic automation systems and integration into manufacturing workflows. Familiarity with designing feeding mechanisms, part presentation systems, and end-of-arm tooling (EOAT) for robotics. Exposure to Autonomous Mobile Robots (AMRs) and other robotic mobility solutions. Understanding of sensors and actuators commonly used in automation (vision systems, force-torque sensors, linear actuators). Experience with plant simulation tools such as Siemens Plant Simulation or FlexSim. Qualification : Bachelors or Masters degree in Mechanical Engineering, Mechatronics, or related fields.

Job Title: Software Engineer Unity Location: Bangalore North, Karnataka, India Industry: Entertainment / Mobile Gaming Job Type: Full-Time Experience Required: 3 5 Years About Us: We are one of India s most exciting and fast-growing mobile gaming companies. Since our founding in 2014, we ve partnered with Modern Times Group (MTG) to build a global presence in casual mobile gaming. Our chart-topping games including Daily Themed Crossword, WordTrip, WordJam, WordWars, WordTrek, TileMatch, and Jigsaw reach millions of players across the world. We combine compelling gameplay with powerful tech and analytics to drive success at scale. Position Summary: We are looking for an experienced Unity Developer to join our fast-paced game development team. You will be responsible for building and optimizing front-end gameplay features and user experiences for millions of players globally. If you're passionate about gaming, thrive in dynamic environments, and enjoy solving unique challenges every day, this role is for you. Key Responsibilities: Design, build, and maintain efficient, reusable, and reliable Unity code. Translate game design documents into functional game features. Implement and fine-tune game mechanics, UI elements, and interactions. Optimize memory and performance for a wide range of mobile devices. Collaborate with artists, designers, and other developers to deliver polished, high-quality gaming experiences. Continuously improve code quality, structure, and development workflows. Ensure cross-platform (iOS/Android) performance and compatibility. Requirements: Technical Requirements: 3+ years of professional experience in Unity game development. Strong programming skills in C# with a deep understanding of object-oriented programming. Solid understanding of data structures, algorithms, and design patterns. Experience with Unity systems such as scripting, animation, particle systems, GUI, and asset management. Knowledge of game physics, UI/UX implementation, and session management. Familiarity with architectural patterns and clean coding practices. Nice-to-Have: Experience with 2D game development. Experience working on a published or well-known mobile title. Experience with level design and in-game content planning. Proficiency in optimizing games for older hardware and lower-end devices. What We re Looking For: Highly creative and collaborative mindset. Quick learner who can adapt to changing technologies and project needs. Passion for games and a strong drive to build products enjoyed by millions. Strong team player with excellent communication and problem-solving skills. Contribute to globally loved mobile games with a massive user base. Work with a passionate and talented team in a high-growth, fun environment. Be at the forefront of innovation in the mobile gaming industry. Learn fast, ship fast, and grow your impact as a Unity developer.

Senior .NET Full-Stack Developer (5 8 Years) | Bangalore Location: Bangalore Experience Required: 5 to 8 Years Job Type: Full-time About the Role We are hiring a Senior .NET Full-Stack Developer to join our growing product development team in Bangalore. As part of this role, you will contribute to the development and enhancement of our award-winning Real Estate ERP platform In4Suite . You ll work across the full software development lifecycle from understanding requirements and designing robust architectures to building enterprise-level applications using the Microsoft .NET framework. This is a fantastic opportunity for developers who enjoy working with scalable enterprise software and want to be part of a high-impact, innovative team. Key Responsibilities Develop and maintain full-stack applications using ASP.NET, MVC, C#/VB.NET, ADO.NET. Design and implement complex modules and reusable components. Collaborate with UI/UX, QA, and other development teams for solution integration. Write efficient SQL queries and stored procedures for database operations. Interpret and create technical documentation: design specs, functional specs, and architecture documents. Troubleshoot, debug, and optimize code for performance and scalability. Follow best practices in code quality, testing, and software development methodologies. Ensure code compliance with coding standards, version control, and security guidelines. Provide timely updates on deliverables and contribute to project planning. Required Skills Strong application development experience using Microsoft .NET technologies. Hands-on experience with ASP.NET, MVC, C#/VB.NET, ADO.NET. Proficient in SQL Server including query writing, optimization, and stored procedures. Solid understanding of database concepts, Web Services (SOAP/REST), and XML. Good grasp of Object-Oriented Analysis and Design (OOAD), UML, and design patterns. Familiar with version control tools like Visual SourceSafe, Git, or CVS. Strong problem-solving and analytical skills with a high attention to detail. Preferred/Additional Skills Experience in ERP software development is a plus. Knowledge of Crystal Reports and ASP (Classic) is advantageous. Exposure to Build & Configuration Management tools and processes. Microsoft Certification (MCP/MCSD) is a strong plus. Educational Qualifications Bachelor s or Master s degree in Computer Science, Information Technology, or related discipline. 5 to 8 years of experience in product-based IT/software companies. Soft Skills & Team Culture Positive and proactive attitude toward learning and team collaboration. Strong communication skills both written and verbal. Commitment to shared goals and team success over individual recognition. A mindset focused on continuous improvement and innovation. Benefits at In4Velocity Flexible working hours for better work-life balance Access to continuous learning & development resources Comprehensive medical and insurance coverage A culture of teamwork, innovation, and excellence About In4Velocity Founded in 2004, In4Velocity is a leading enterprise software company dedicated to transforming the real estate, construction, and infrastructure sectors. Our flagship platform, In4Suite , is a comprehensive ERP solution that unifies sales, purchases, finance, construction, and project management into a single ecosystem. Trusted by clients across the globe, In4Suite is renowned for its end-to-end process automation, business intelligence, and intuitive design making it the go-to solution for real estate companies seeking digital transformation. Apply now and become a part of the In4Velocity innovation journey. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or related discipline.

Senior SAP EAM / PM Consultant Experience: 8+ Years Work Type: Full-time About Fingent At Fingent, we believe that technology can make a meaningful difference to the lives around us. The lives of those who use it, the lives of those who build it and to society at large. We create and provide software which is beautiful, usable and compelling, to solve complex business challenges. We nurture smart people who bring out the best in themselves, their peers, and their clients. Skill Set Requirement: Minimum 8 years of SAP EAM/PM consulting experience with at least 2 full lifecycle implementations. Strong functional knowledge in equipment master, breakdown maintenance, maintenance plans, task lists, notifications, and order management. Experience integrating EAM with SAP MM, FI, and PS. Exposure to S/4HANA EAM is a strong plus. Industry experience in utilities, oil & gas, manufacturing, or transportation preferred. Excellent communication and client-facing skills. SAP Certification in EAM (optional but preferred). Nice to Have: Knowledge of mobile asset management tools (e.g., SAP Asset Manager, Click Field Service, or Maximo). Understanding of predictive maintenance, IoT integrations, and Industry 4.0 trends. Experience in preparing T&M-based SoWs and project estimations. Roles and Responsibilities: Lead end-to-end SAP EAM implementations including requirements gathering, blueprinting, configuration, testing, deployment, and support. Conduct workshops with business users to define asset management processes and map them into SAP. Configure SAP Plant Maintenance (PM) module maintenance planning, notifications, work orders, task lists, equipment, functional locations, breakdown & preventive maintenance. Integrate SAP PM with modules like MM, FI, and PS where applicable. Provide functional expertise during data migration, UAT, go-live and hyper care phases. Document functional specifications for custom developments and enhancements. Deliver user training and prepare training materials as needed. Act as the main POC for onsite coordination with client stakeholders and offshore teams. More Information Experience: 8+ Years

SAP ABAP Developer with BTP & CDS Expertise Job Description We are looking for a skilled and experienced SAP ABAP Developer with expertise in SAP Business Technology Platform (BTP) and Core Data Services (CDS) to join our team. In this role, you will be responsible for designing, developing, and maintaining custom ABAP programs, CDS views, and BTP services. You will collaborate closely with functional teams to deliver high-quality solutions that meet business needs and ensure seamless integration across SAP systems. Role and Responsibilities: SAP ABAP Development: Design, develop, and maintain custom programs and enhancements using ABAP, focusing on SAP BTP and CDS views to support business processes. OData Services: Design and develop SAP ABAP programs with OData services to expose ABAP functionality as RESTful web services, enabling integration with other applications. Custom Reports and Interfaces: Develop custom reports, interfaces, enhancements, and workflows in SAP ABAP based on functional specifications and requirements. Technical Specifications: Collaborate with functional teams to identify requirements and translate them into detailed technical specifications for ABAP development. OData Expertise: Provide technical expertise on SAP ABAP and OData to both team members and business stakeholders, ensuring best practices are followed. Code Standards: Ensure that all ABAP code is developed, tested, and deployed according to internal coding standards and SAP best practices. Troubleshooting & Debugging: Identify, troubleshoot, and resolve issues in custom ABAP programs and OData services to ensure smooth system operations. Adobe Forms: Design and develop Adobe forms to support output and document generation requirements. AMDP & OOPS: Work with ABAP Managed Database Procedures (AMDP) and Object-Oriented Programming (OOP) in ABAP to enhance performance and reusability. S/4 HANA ABAP: Stay updated on the latest syntax and features of ABAP for SAP S/4HANA, ensuring modern development practices are followed. Required Experience: 4 to 10 years of experience in SAP ABAP development, with a focus on BTP, CDS, and OData services. Strong experience in designing and developing custom ABAP programs, reports, interfaces, and workflows. Proficient in developing and maintaining SAP OData services for web service integration. Hands-on experience with Adobe forms and AMDP (ABAP Managed Database Procedures). Knowledge of OOPS (Object-Oriented Programming) in ABAP. Experience with S/4 HANA ABAP development and new ABAP syntax. Strong debugging and troubleshooting skills for ABAP programs and OData services. Ability to work closely with functional teams to translate business requirements into technical solutions. Location: Bangalore (onsite) About Castaliaz: Castaliaz has been a trusted SAP implementation partner for SMEs and large enterprises for over a decade. We are recognized as one of the Top 10 SAP implementation partners in India. With deep expertise in implementing various SAP applications, including SAP Cloud, Rise with SAP, S/4HANA, Fiori, Ariba, and Digital Compliance (GST, E-Invoicing, E-way Bill), we assist businesses through the complete lifecycle of SAP implementation and management. Our time-tested and proven implementation approach has garnered the trust and loyalty of our clients across India.

Job Title: Software Quality Assurance Engineer Location: Bengaluru Experience: 3-6 years Job Overview We are looking for a skilled Software Quality Assurance Engineer with a strong background in software testing, quality assurance, and automation. The ideal candidate will have hands-on experience with Java, JUnit, and JavaScript scripting, as well as expertise in automating tests for back-end, API, and front-end systems. You will play a key role in ensuring the quality of our software products by working within a dynamic, multi-product, and multi-service environment. Key Responsibilities Software Testing: Perform various types of testing such as white-box, smoke tests, manual, and database tests to ensure the quality of the software. Automation Testing: Automate tests for back-end, API, and front-end components using tools like Protractor, Cypress, and others, in a complex multi-product, multi-service environment. Problem Solving & Troubleshooting: Troubleshoot issues identified during testing, understand the root causes, and work with developers to provide clear information and assist in fixing the problems. Test Documentation: Define, execute, and document manual and automated tests, prepare detailed test data and test results for transparency. CI/CD Integration: Configure and integrate automated testing scripts into the CI/CD pipeline to ensure continuous quality and streamlined testing. Adaptability: Ability to adapt testing techniques and approaches based on specific project and product requirements, ensuring flexibility in a fast-paced environment. Collaboration: Work with multiple teams across different products and projects, ensuring testing methodologies are aligned with functional and non-functional requirements. Agile Methodologies: Exposure to Agile methodologies and ability to participate in sprint cycles to deliver high-quality software at every stage. Performance Testing: Develop and execute performance tests, measuring system efficiency and ensuring optimal performance under various conditions. Skills and Qualifications Programming Skills: Strong hands-on experience with Java, JUnit, and JavaScript (Must have). Automation Tools: Proficiency in using Protractor, Cypress, or similar tools to automate back-end, API, and front-end tests. Software Quality Assurance: Strong experience in software testing, including various test types (unit, integration, system, acceptance). Problem-Solving Skills: Excellent troubleshooting skills with the ability to identify root causes of issues and collaborate with developers to resolve them. Agile Exposure: Familiarity with Agile methodologies and working in a sprint-based development environment. CI/CD Pipeline Integration: Hands-on experience integrating test automation scripts into the CI/CD pipeline for continuous integration and delivery. Test Documentation: Ability to write clear and concise test cases, test results, and test plans. Performance Testing: Experience with developing and running performance tests to assess application performance and scalability. Adaptability: Ability to quickly adapt testing methods to meet different project requirements and environments. Dynamic Environment: Work in a fast-paced, evolving environment where you ll be involved in multiple products and projects. Growth Opportunities: Learn from industry experts and gain exposure to new technologies and methodologies. Collaborative Culture: Be part of a team that celebrates teamwork, continuous learning, and a passion for solving complex problems. If you have a strong background in Software Quality Assurance, Automation Testing, and are passionate about ensuring the highest software quality, we would love to have you join our team! Let s celebrate work together!

Job Title: Product Manager Location: Bangalore, India Mode of Work: Work from Office Industry: Information Technology Employment Type: Full-time Experience: 6-15 years of product management experience, preferably in the utilities sector Seniority Level: Senior Level Qualification: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field Job Function: Engineering Job Summary: We are looking for a highly skilled Product Manager to join our team. The Product Manager (PM) will play a critical role in driving the development, implementation, and optimization of applications. You will act as the bridge between technical teams and business stakeholders to ensure the product meets business goals, user needs, and the desired product-market fit. Key Responsibilities: Define the Product Strategy: Define and execute the product vision and strategy for applications in the utilities sector. Ensure product strategy aligns with business objectives and customer needs. Foster Strong Cross-Functional Collaboration: Work closely with business stakeholders, developers, and UX/UI designers to gather requirements and prioritize features. Collaborate with all teams to ensure seamless product development and timely delivery. Drive Product Innovation: Conduct market research and competitive analysis to identify trends, customer needs, and opportunities for innovation. Stay updated with emerging technologies and leverage them to enhance the product. Deliver High-Quality Products on Time: Create and maintain a product roadmap, ensuring alignment with business objectives and timely delivery of features. Ensure end-to-end release management and quality assurance before product launches. Enhance User Experience and Drive Adoption: Advocate for end-users by gathering feedback, conducting usability tests, and improving application features based on insights. Provide user training, support, and documentation to ensure effective usage of applications. Performance Metrics and Monitoring: Define and analyze KPIs to measure the success and adoption of applications. Continuously monitor application performance and user feedback to make informed decisions. Platform and Application Development Support: Assist in the design, development, and deployment of applications. Collaborate with technical teams to ensure scalability, security, and integration with existing systems. Integration & Automation: Assess current systems and workflows to identify opportunities for automation and integration to improve processes and product functionality. Documentation and Reporting: Create and maintain comprehensive documentation, including user guides, technical specifications, and release notes. Provide regular reports and updates to stakeholders regarding product progress, performance, and key metrics. Skills and Requirements: Functional Skills: Market Knowledge: Deep understanding of the utilities industry, including challenges, regulations, and emerging technologies. Technical Skills: Familiarity with low-code/no-code platforms (e.g., Mendix, OutSystems, Microsoft PowerApps) and integration with existing systems. Analytical Skills: Strong ability to interpret data, drive decision-making, and assess product performance. Communication: Excellent verbal and written communication skills for interacting with both technical and non-technical stakeholders. Agility: Experience with Agile methodologies, focusing on iterative development and delivery. Problem-Solving: Strong analytical and problem-solving abilities to troubleshoot issues and improve applications. Detail-Oriented: Ability to manage multiple projects while maintaining attention to detail in documentation and application functionality. Technical/Functional Competencies: Product Strategy: Define and execute the product vision and strategy for applications that meet customer needs in the utilities sector. Stakeholder Collaboration: Work with stakeholders to gather requirements and prioritize features. Platform Management: Evaluate and select platforms and technologies that meet business goals and ensure scalability and security. User Experience: Gather feedback, conduct usability tests, and iterate on features to improve overall user satisfaction. Roadmap Development: Create and manage a product roadmap to meet business objectives. Market Analysis: Conduct competitive analysis to understand trends and customer needs. Performance Monitoring: Analyze KPIs to measure product success and adoption. Desired Skills: Product Development: Assist with design, development, and deployment of applications to meet business needs. Cross-Functional Collaboration: Ensure smooth integration and functionality by collaborating with developers, designers, and stakeholders. Process Improvement: Identify opportunities to improve processes related to product development and management. User Engagement: Work closely with stakeholders to ensure the product meets user needs and expectations. Prototyping: Develop prototypes and MVPs (Minimum Viable Products) for early-stage testing and user feedback. Network with Industry Peers: Maintain a network of peers within the utilities sector to stay updated on trends and best practices. Be part of an innovative company focused on providing impactful solutions in the utilities sector. Work with cutting-edge technology to develop user-friendly applications. Career growth and opportunities for advancement in a dynamic work environment. Competitive compensation package. If you're passionate about leading innovative product development in the utilities sector, we want to hear from you! Apply now and help shape the future of application management. Qualification : Bachelor's or Master's degree in Computer Science, Information Technology, or a related field

Job Title: Business Analyst Associate Location: Bengaluru Experience Required: 8+ years Education: BE/B.Tech/MBA Domain Knowledge: BFSI (Banking, Financial Services, and Insurance) Certifications: Certification in Business Analysis (e.g., CBAP, PMI-PBA) Notice Period: Less than 60 days Job Overview: As a Business Analyst Associate, you will support the analysis and design phases of projects by collaborating with business stakeholders to understand their needs and translate them into actionable solutions. Your role will focus on the pre-initiation, initiation, and design stages, working closely with business and technical teams. You will help validate solutions, support User Acceptance Testing (UAT), and drive change adoption for CLIENT programs and projects. Key Responsibilities: Requirement Elicitation Engage with stakeholders, including business users, management, and subject matter experts, to gather detailed business requirements. Conduct interviews, workshops, focus groups, surveys, and observations to document stakeholder needs. Utilize various elicitation techniques like brainstorming, document analysis, and prototyping to uncover business requirements. Requirement Analysis Analyze and prioritize business requirements to ensure alignment with business objectives and project goals. Break down high-level business and user requirements into functional and non-functional requirements. Identify gaps, inconsistencies, and conflicts in requirements and collaborate with stakeholders to resolve them. Documentation Create comprehensive documentation, including Business Requirements Documents (BRDs), Functional Specifications, Use Cases, User Stories, and Process Flow Diagrams. Maintain clear and concise documentation for ease of understanding and accessibility to all stakeholders. Stakeholder Communication Act as a liaison between business stakeholders and technical teams to ensure effective communication and a shared understanding of requirements. Facilitate meetings, presentations, and workshops to communicate findings, project updates, and recommendations. Solution Design & Implementation Collaborate with development teams to translate business requirements into functional specifications and technical requirements. Participate in designing and implementing solutions that meet business needs and improve operational efficiency. Provide input during design reviews to ensure solutions align with business requirements. Testing and Quality Assurance Develop and execute test plans, test cases, and test scripts to ensure that solutions meet business requirements and are defect-free. Conduct User Acceptance Testing (UAT), gather feedback, and refine solutions accordingly. Document and communicate test results to stakeholders. Data Analysis & Reporting Perform data analysis to support business decisions and provide actionable insights. Create and maintain dashboards, reports, and visualizations to track KPIs and project progress. Project Management Support Manage project timelines, deliverables, and resources to ensure successful project completion. Monitor and report on project progress, including risks, issues, and changes. Coordinate with project managers to ensure alignment with project plans and schedules. Continuous Improvement Identify opportunities for process improvements and recommend solutions to enhance business performance. Promote a culture of continuous improvement and innovation within the team and organization. Stay updated on industry trends and best practices to drive business improvements. Training & Support Provide ongoing support and training to stakeholders on new systems, processes, and tools. Develop training materials and conduct sessions to ensure successful adoption of solutions. Act as a point of contact for post-implementation support and troubleshooting. Industry and Domain Knowledge Stay updated on industry trends, regulatory changes, and best practices related to BFSI. Apply domain knowledge to ensure solutions align with industry standards and regulatory requirements. Domain Expertise Required: You should have experience in the following areas of Banking Operations: Wealth and Private Banking (Retail Banking) Retail lending and investing concepts Mortgage and credit card processes Contact Center Optimization (IVR, browser changes under digital channels) Branch optimization Payments International Payment Systems and Open-Banking API-driven payments End-to-End payment lifecycle experience Corporate payments, cash management, real-time/immediate payments ISO 20022 migration experience Investment and Commercial Banking (CMB) Corporate and cash management core products and services Trade operations, market liquidity, and capital flow Knowledge of regulatory issues and Automated Data Flow projects (e.g., RBI automated reporting systems) Skills & Qualifications: Educational Background: Master s degree in Business Administration or related field. Certifications: CBAP, PMI-PBA, or other relevant business analysis certifications. Technical Knowledge: Strong understanding of the Software Development Life Cycle (SDLC) and technical project management. Data Analysis Tools: Experience with tools like Excel, SQL, or Tableau for data analysis and visualization. Project Management Methodologies: Familiarity with Agile or Waterfall methodologies. Domain Expertise: Experience in Banking and Financial Services (BFSI), particularly in leading or participating in end-to-end digital transformation programs in Agile environments. Additional Expertise for Specific Projects: For Market Business Analysis (BA), the focus will be on analyzing business challenges and identifying requirements for digitization, especially in Agile environments (CSM certified, SAFe methodology). You will manage backlogs, engage stakeholders, and support market adoption efforts. For Digital Business Analysis (BA), you will collaborate with technology teams to ensure the solutions meet business needs. You'll work w...

Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Lead Solutions Analyst at JPMorgan Chase within the Asset and Wealth Management Technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm s business objectives. Job Responsibilities Lead the analysis and design of complex business solutions ensuring alignment with business goals and objectives. Collaborate with stakeholders to gather and document business requirements, translating them into functional specifications. Create and maintain a backlog of initiatives, epics and stories for technology team to execute. Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and point of contact for solution-related inquiries. Facilitate workshops and meetings to gather feedback, address concerns, and ensure stakeholder alignment. Ensure solutions meet quality standards and comply with relevant regulations and industry best practices. Conduct regular reviews and audits to identify areas for improvement and implement corrective actions as needed. Required Qualifications, Capabilities, and Skills Formal training or certification on software engineering concepts and 5+ years applied experience. Strong analytical and problem-solving skills, with the ability to think strategically and critically. Experience of Yardi, Chatham, Argus - Mandatory. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Experience with project management methodologies and tools, such as Agile, Scrum, or Waterfall. Knowledge of real estate industry trends, emerging technologies, and best practices to drive innovation and improvement within the organization. Ability to identify opportunities for process optimization and efficiency gains in real estate operations, implementing changes as appropriate. Preferred Qualifications, Capabilities, and Skills Strong problem-solving skills and ability to work independently or collaboratively within a team. Ability to learn quickly and adapt to new technologies and business requirements. Excellent verbal and written communication skills. Numerate degree or equivalent (Computer Science, Engineering, Finance, Mathematics). About Us JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

Company: Qualcomm India Private Limited Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Hardware Engineer, you will plan, design, optimize, verify, and test electronic systems, bring-up yield, circuits, mechanical systems, Digital/Analog/RF/optical systems, equipment and packaging, test systems, FPGA, and/or DSP systems that launch cutting-edge, world class products. Qualcomm Hardware Engineers collaborate with cross-functional teams to develop solutions and meet performance requirements. Minimum Qualifications: Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 4+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 3+ years of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. Experience in micro architecture and requirements/implementation for automotive designs (focused on functional safety) and their Safety Analysis work products like concept FMEDA, DFA, DFMEA, FTA, FMEDA, etc. including FuSa compliant IP development and third-party IP compliance/deliverables/DIA. Responsibilities shall include the following: Developing a system level safety concepts and requirements for ADAS and IVI use cases with customer implementations in mind and to integrate Qualcomm s hardware in leading Automotive OEM and Tier 1 safety critical systems. Work in collaboration with 3rd party, Customer, and Automotive Stack suppliers, Hardware component suppliers (PMIC, DRAM, Sensor, etc) to ensure all aligned customer system level requirements are met Work with IP and SoC teams on the implementation of Technical Safety Concepts (TSCs) on Qualcomm s Snapdragon automotive hardware. Work with various technology teams on architectural features that would enable targeted safety levels (ASIL B to ASIL D, depending upon the technology team and system level requirements) to meet customer targets Conducting safety analyses, both quantitative and qualitative, fault campaigns on automotive hardware designs and identify areas of improvement. Responsibilities will include leading functional safety related activities for SoC development and ensure ISO 26262 compliance with respect to SoC architecture, development processes and work products. Work closely with SoC Design and IP teams, Software team, Quality teams, the functional safety manager(s) as well as customers to ensure the functional safety process is executed and documented. Working with vendors and partners to ensure functional safety requirements are fulfilled by the components that they provide Work with internal and external functional safety assessors to ensure compliance with ISO 26262 Create functional safety collateral for customers viz. Functional Safety Manual, Safety Analyses Reports, dedicated application notes etc. Supporting customer assessments of our safety features and recommending HW and SW based solutions that meet overall system targets. Working closely with customers and supporting them on various functional safety related aspects Minimum Qualifications Bachelor s degree in engineering, Information Systems, Computer Science, or related field. 8+ years Systems Engineering, SoC Integration, Verification, or related work experience. Collaborative work experience with good communication skills involving customers, vendors, and internal development teams. Structured problem-solving capability and ability to work with teams on root cause analyses. Preferred Qualifications 5+ years Automotive experience and familiarity with Safety work products, experience with Functional Safety Hardware and/or Software development in semiconductor industry meeting IS0 26262/ IEC 61508 standards. Prior automotive experience in ADAS and self-driving systems preferred. System level Functional safety analysis experience on Hardware/Software components integration preferred SoC/IP integration or verification with good understanding of SoC Architecture and IP design experience preferred Requirements Management Tools and establishing traceability for functional safety requirements e.g. DOORS, etc. Familiarity with Failure Modes and Effect Analysis (FMEA) and Fault Tree Analysis (FTA) is required experience using tools to perform FMEA, FTA preferred Familiarity with hardware failure rate calculation (FMEDA) experience using Siemens 29500 and/or IEC 62380 preferred Relevant Safety Certification is desired e.g. CFSE, CFSP Qualification : Bachelors degree in engineering, Information Systems, Computer Science, or related field.

Job Overview Position: Software Engineer 2 Team: Virtual Expert Platform The Virtual Expert Platform is designed to create seamless interactions between customers and experts through capabilities like chat, telephony, video, co-browsing, appointments, secure document sharing, and intelligent routing/matching. As a Software Engineer 2, you will help create world-class experiences for customers and experts by providing high-quality, flexible, and secure collaboration tools, all while ensuring an enjoyable and trusted experience. Responsibilities As a Software Engineer 2, you will be involved in: Functional Requirements & Technical Specifications: Collaborating with stakeholders to gather functional requirements and develop technical specifications. Design & Development: Designing and developing software solutions for web and mobile apps, including prototypes and proof of concepts (POCs). This includes both front-end and back-end development. Hands-on Coding: Engaging in roughly 95% hands-on coding to build and maintain features. Bug Fixing & QA: Troubleshooting defects/bugs during various phases of development (QA, pre-production, production, and post-release patches). Cross-Functional Collaboration: Working closely with product management, quality assurance (QA/QE), business units, and other product teams to deliver results. Design and Architecture Contribution: Contributing to the design and architecture of the platform, ensuring scalability and robustness. Agile Methodologies: Applying Agile Development, SCRUM, or Extreme Programming methodologies to the development process. Qualifications Educational Requirements: BS/MS in Computer Science or an equivalent technical field. Technical Skills: Strong proficiency in Object-Oriented Programming concepts and experience with the entire Software Development Life Cycle (SDLC). Expertise in Software Design and Architecture. Hands-on experience with unit testing and Test Driven Development (TDD). Solid Android/Kotlin experience for native application development. Strong understanding of UI/UX best practices to create user-friendly and intuitive interfaces. Innovative Work Environment: Work on cutting-edge technologies to create impactful products that help people manage and improve their financial lives. Collaborative Culture: Be part of a diverse, dynamic team that values collaboration and cross-functional teamwork. Hands-On Experience: You will be coding and solving real-world challenges in a role that emphasizes hands-on development and technical innovation. Impactful Work: Your work will directly contribute to a platform that helps customers and experts collaborate effectively, driving better financial outcomes. This role offers a great opportunity for someone with strong technical skills and a passion for delivering high-quality solutions. If you thrive in a hands-on environment and want to make an impact at a leading financial technology company, we encourage you to apply! Qualification : BS/MS in Computer Science or an equivalent technical field.

Sr. Business Systems Analyst, Services 2 Description Hungry, Humble, Honest, with Heart. The Opportunity In this role, you will help drive productivity for our SRE team, accelerate growth, and foster a culture of innovation. As an integral member of the team, your analytical skills, process expertise, and collaborative mindset will be key to your success. About the Team The SaaS Engineering team at Nutanix is a globally distributed group working across the US, EMEA, and APAC. We have a track record of delivering impactful solutions and invite you to be part of our dynamic, innovative, and collaborative team. We offer a vibrant work environment, cutting-edge technologies, and the opportunity to shape the future of cloud computing. Join a diverse and talented team driving transformation in the SaaS space. Your Role Evaluate business requirements, identifying gaps, interdependencies, and conflicts within proposed solutions. Document business requirements, design solutions, create roadmaps, and develop an in-depth understanding of current and future processes. Continuously improve and optimize support processes and procedures to enhance productivity. Coordinate, influence, and manage necessary resources to ensure the successful implementation of assigned projects according to plan and schedule. Collaborate extensively with development teams to translate business requirements into efficient solutions, especially for cross-functional initiatives. Act as a liaison between SaaS Engineering and stakeholders, leading end-to-end critical initiatives and fostering collaboration across teams. First Year Objectives Build strong relationships with key stakeholders, facilitating communication and collaboration between departments. Manage case queues, providing timely support to end users, resolving issues, and addressing inquiries. Serve as the functional Salesforce expert for your areas of responsibility, assisting in prioritizing bug fixes and continuous improvement initiatives. Adopt and adhere to PMO and SOX processes, ensuring designs flow seamlessly through end-to-end business processes. Optimize existing workflows and implement all designs with proper exception handling. What You Will Bring 6+ years of relevant experience, with progressively increasing levels of responsibility. Proven experience leading and participating in project teams focused on business process improvements. Strong knowledge and experience in supporting business systems. Deep understanding of Salesforce Service Cloud is essential. 2-3 years of proven work experience in the Services domain, with a focus on Service Cloud. BE, BS, or MBA degree is required. Work Arrangement Hybrid: This role combines remote work with in-person collaboration. Most roles require working from the office at least 2-3 days per week, though team-specific expectations may vary. Your manager will provide additional guidance based on team norms. Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status, or any other legally protected status. We hire and promote individuals solely based on their qualifications for the role. Nutanix fosters an inclusive work environment where all employees can thrive, free from unlawful discrimination, intimidation, or harassment. We are also committed to providing reasonable accommodations for persons with disabilities. Qualification : BE, BS, or MBA degree is required.

Job Title: Automation Engineer Location: Bengaluru, India Company: Wipro Limited Role Purpose The purpose of this role is to design, program, simulate, and test automation processes and products, ensuring they meet the required levels of efficiency, effectiveness, and quality. Key Responsibilities 1. Understanding Software Requirements & Product Design Analyze and understand the current technology architecture, system dependencies, and application stacks. Collaborate with project management to formulate project plans, define development steps, and obtain approval for the plans. Review existing operating procedures by consulting with users, partners, and clients to ensure alignment with project goals. Contribute to the automation roadmap, designing process improvements and developing innovative automation solutions. Improve and maintain the automation framework to support various technology stacks and create reusable libraries across multiple business verticals. 2. Software Development & Reporting Prepare the environment for automation processes, including test plan design, development of test cases and usage scenarios, and test execution. Develop technical specifications and resolve complex technical design challenges. Collaborate with development teams to design and validate both functional and non-functional automation requirements. Implement, track, and report key automation metrics to ensure full test coverage. Own the process for error elimination, ensuring code testing and validation align with Wipro standards. Track and document problems, resolutions, and defect fixes, building a comprehensive database of bugs and successful solutions. Develop and update automated testing tools to ensure continued process efficiency and accuracy. Use industry best practices, reusable code, and design patterns while developing automation processes. 3. Communication & Stakeholder Collaboration Work closely with Agile delivery teams to understand product vision, product backlogs, and automation requirements. Assist in creating acceptance criteria for user stories and translate them into automation test backlogs. Collaborate with development teams to improve continuous deployment processes through formalized strategies, processes, and tooling. Partner with business SMEs to fully understand automation requirements, then design and deploy suitable automation solutions. Ensure long-term maintainability by documenting all automation processes according to Wipro guidelines. Maintain clear, effective communication with testers, developers, and clients to ensure quick resolution of issues and thorough documentation. Provide assistance to testing and support personnel when system problems arise. Perform backend/database programming when necessary to support key automation projects. Stay updated on industry standards and incorporate them into day-to-day work. Performance Parameters Parameter Measure Automation Quality Adherence to design, project plan compliance, effective issue resolution, zero disruption in deployment, proactive risk identification (EWS) with mitigation measures Documentation Quality Comprehensive documentation of the automation process, test cases, debugging data, and performance reviews as per Wipro quality standards About Wipro Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global technology services and consulting company. We focus on delivering innovative solutions that address the most complex digital transformation challenges of our clients. With a holistic portfolio spanning consulting, design, engineering, and operations, we empower clients to achieve their boldest ambitions and build future-ready businesses. With over 230,000 employees and business partners across 65 countries, we deliver value to customers, colleagues, and communities across the globe. Learn more at www.wipro.com. At Wipro, we empower individuals to continuously reinvent themselves and their careers. We foster an inclusive and diverse work environment where innovation and collaboration thrive. We actively welcome applications from people with disabilities and all individuals regardless of background. Come to Wipro. Realize your ambitions.

Principal Architect Identity Management Experience: 14+ Years Education: Bachelor s Degree in Engineering (or equivalent) About Saviynt Saviynt is an identity authority platform that empowers organizations to secure and manage digital access while enabling innovation. As businesses navigate digital transformation and increasing cyber risks, Saviynt s Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence to protect users while ensuring seamless access to essential tools and technologies. Role Overview As a Principal Architect Identity Management, you will be responsible for designing, deploying, configuring, and implementing Saviynt s leading Identity Governance (IGA) solutions based on customer requirements. You will provide technical leadership, consulting expertise, and industry best practices to ensure seamless solution deployment while mentoring junior engineers. Key Responsibilities Strategic Leadership & Solution Architecture Provide thought leadership on IGA solutions, with a specific focus on Saviynt s technology. Develop best-in-class solutions that align with customer functional and non-functional requirements. Serve as a trusted advisor to customers, offering consulting expertise and strategic guidance. Deployment & Implementation Architect, design, and deploy Saviynt s Identity Governance solutions. Lead implementation and integration of Saviynt with critical applications and infrastructure. Ensure compliance with approved lifecycle methodologies, documentation standards, and testing protocols. Troubleshoot and resolve technical issues through debugging, research, and investigation. Collaboration & Technical Oversight Engage directly with customers, ensuring their success through expert guidance. Provide technical oversight and mentorship to mid-level and junior engineers. Train and develop top talent to become Saviynt technology experts. Collaborate with operations and product engineering teams to advocate for new features. Pre-Sales & Business Development Support Offer technical pre-sales support for direct and partner sales teams. Provide real-world expertise in creating solutions, proof of concepts, and implementations. Conduct competitive research to address and dispel customer objections effectively. Contribute to RFP responses and proposals as needed. Process Improvement & Compliance Ensure high-quality solution delivery within the defined timeline and budget. Stay updated with industry best practices, standards, and cybersecurity trends. Adhere to Saviynt s security & privacy policies (Data Classification, Access Control, Incident Response, etc.). What You Bring 14+ years of experience in Identity Governance & Access Management (IGA/IAM). Expertise in User Lifecycle Management, Provisioning, Reconciliation, Access Certification, SOD, and Cloud Security. Strong knowledge of Java/J2EE, SQL, REST/SOAP Web Services, and Directory Services. Experience in solution architecture, customization, and deployment of Identity Management products. Hands-on experience in direct customer interaction, consulting, and advisory roles. Strong technical presentation and communication skills. Proven problem-solving and analytical skills. Experience in pre-sales, RFP responses, and proposal writing. Preferred (Good to Have): Cybersecurity certifications: CISSP, CISA, CISM, CompTIA Security+, CEH, etc. Saviynt or equivalent IGA product certification. High-growth, Platform-as-a-Service (PaaS) company revolutionizing identity security. Tremendous learning opportunities through challenging yet rewarding projects. Collaborative & inclusive work environment where your impact is valued. Work with some of the world s leading enterprises on cutting-edge IAM solutions. Saviynt is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, disability, or veteran status. If you're an experienced IAM Architect with a passion for customer success and innovation, we d love to hear from you! Qualification : Bachelors Degree in Engineering (or equivalent)

Job Description This role involves collaborating with business stakeholders to gather requirements, developing applications using the Mendix low-code platform, and ensuring the applications are robust, scalable, and maintainable. Roles and Responsibilities Application Development Develop and maintain applications using the Mendix low-code platform. Translate business requirements into functional and scalable applications. Implement user interfaces, data models, business logic, and workflows within the Mendix environment. Requirements Gathering Collaborate with business analysts and stakeholders to understand business needs and requirements. Participate in requirement-gathering sessions and provide technical insights. Design and Architecture Design application architectures and data models that are scalable and maintainable. Create detailed technical designs based on business requirements. Testing and Debugging Write and execute test cases to ensure the quality and performance of applications. Debug and resolve technical issues and defects in a timely manner. Integration Integrate Mendix applications with external systems, APIs, and databases. Ensure data consistency and reliability across integrated systems. Documentation Create and maintain technical documentation, including design documents, user guides, and release notes. Document application features, functionalities, and processes for future reference and maintenance. Collaboration and Communication Work closely with developers, UX designers, and stakeholders to deliver high-quality applications. Participate in code reviews and provide constructive feedback to peers. Communicate effectively with team members and stakeholders to ensure alignment and understanding. Continuous Improvement Stay updated with the latest Mendix features, best practices, and industry trends. Continuously seek opportunities to improve development processes and enhance application performance. Support and Maintenance Provide ongoing support and maintenance for existing Mendix applications. Troubleshoot and resolve production issues promptly. Implement enhancements and new features as requested by stakeholders. Required Skills and Qualifications 5+ years of proven experience in developing applications using the Mendix platform. Familiarity with low-code development principles and practices. Proficiency in Mendix Studio and Mendix Studio Pro. Strong knowledge of databases, web services, and API integration. Experience with front-end technologies such as HTML, CSS, and JavaScript. Understanding of software development lifecycle (SDLC) and agile methodologies. What We Offer You First-hand experience with C-Suite-focused business advisory in the data and analytics space. Deep industry connections with data science experts, client teams, and domain champions. The opportunity to experiment, take risks, and contribute to transformative business changes. The chance to work on meaningful problems you ll be proud of solving. A collaborative, supportive environment with colleagues you ll enjoy working with. Key Metrics for Success Timely and high-quality delivery of applications. Customer satisfaction on engagements. Support for advisory practices, including contributions to advisory and consulting collaterals.

Job Description: We are seeking a highly experienced and dynamic individual to manage and enhance the customer experience across all Titan brands through the effective implementation and management of the Net Promoter Score (NPS) program. This role requires a strategic mindset, strong leadership skills, and the ability to drive customer loyalty, improve satisfaction, and foster brand advocacy through actionable insights derived from customer feedback. Key Responsibilities: 1. Customer Feedback Management (CRM): Capture the Voice of Customer (VOC) across all touchpoints, engaging with business and brand SPOCs to finalize survey questionnaires. Deploy customized surveys to gather customer feedback and ensure timely setup and deployment. Conduct preliminary analysis of customer responses, particularly focusing on detractors, and extract actionable insights. 2. Analysis & Insights Generation: Analyze VOC data collected through the NPS tool and derive key insights for improving customer experiences and addressing pain points. Regularly track and report NPS scores for all brands, creating a comprehensive dashboard for management and key stakeholders. Provide timely and actionable insights to the business, focusing on customer pain points and product improvements. 3. Cross-functional Collaboration: Coordinate with various business divisions, especially the sales team, to share insights and drive customer experience improvements. Influence and govern effective detractor engagement strategies to facilitate customer winbacks. Work closely with divisions to track improvements in customer journeys and product quality resulting from VOC actionables. 4. Preventive Measures & Root Cause Analysis: Analyze VOC data to identify recurring issues, and collaborate with relevant divisions to implement preventive measures and eliminate root causes of customer complaints. Design and present actionable insights to address issues and enhance the overall customer experience. 5. Vendor & Tool Management: Liaise with NPS tool vendors to understand and document functional requirements, ensuring alignment with business needs. Collaborate with the legal department to create service agreements for vendors, and manage vendor relationships for seamless tool operations. Coordinate with internal teams for user acceptance testing (UAT) and ensure that new tool features meet functional requirements. Oversee the timely processing of invoices, vendor pay-outs, and ensure the adherence to contractual timelines for tool development and testing. 6. Reporting & Documentation: Maintain and deliver up-to-date reports and dashboards on customer feedback, with a focus on actionable insights. Document key VOC insights, preventive measures, and improvements made to address customer complaints. Job Requirements: Education: Graduation or Post-Graduation in a relevant field. Experience: Minimum 15+ years of relevant experience with a bachelor s degree, or 12 years with a Master s degree. Experience in CRM, customer feedback analysis, and NPS management. Behavioral Skills: Strong influencing and leadership skills Excellent problem-solving abilities Effective stakeholder management Conflict resolution and negotiation skills Ability to drive initiatives and inspire teams across functions Knowledge & Technical Skills: Deep understanding of the retail and service industry Expertise in Voice of Customer tools and methodologies Awareness of the latest technologies and ability to create CRM-specific solutions Proficient in Excel and CRM tools Tech-oriented with an aptitude for exploring new software solutions Key Performance Indicators (KPIs): On-time delivery of survey setup and deployment. Accuracy and timeliness of NPS score reporting and dashboards. Effective implementation of actionable insights to improve customer journeys and product quality. Reduction in complaints related to specific processes based on VOC analysis. Successful management of vendor relationships and adherence to tool development timelines. On-time and accurate processing of vendor payments and invoices. External Interfaces: CRM Tool Vendors Analytics Function IT Function Inbound Call Center Legal Function Business Divisions (especially Sales Team) Internal Interfaces: Various business divisions and departments for cross-functional collaboration Legal and IT departments for tool and vendor management

Summary of Essential Job Functions: Design, develop, and maintain scalable and efficient data pipelines utilizing Python, Pandas, Spark, and Dataflow. Leverage expertise in relational databases such as SQL Server and MySQL, with a comprehensive understanding of cloud platforms. Assemble and integrate large, complex data sets to meet both functional and non-functional business requirements. Analyze and integrate diverse systems and data sources through ETL processes, ensuring timely and accurate information delivery to visualization teams and business stakeholders. Optimize and troubleshoot data pipelines for enhanced performance, reliability, and scalability. Ensure the integrity and quality of data throughout the pipeline by implementing robust validation and testing strategies. Identify opportunities for process improvement, such as redesigning infrastructure to support greater scalability, improving data delivery efficiency, and automating manual processes. Collaborate with cross-functional teams to comprehend data requirements and implement solutions that align with business needs. Develop and maintain comprehensive documentation for data pipelines, including design specifications, code comments, and operational guides. Provide technical support for production issues, including troubleshooting, query optimization, and process improvements. Offer technical guidance and mentorship to junior team members, fostering best practices and encouraging continuous learning. Knowledge of analytics tools such as PowerBI, Tableau, Data Studio, and Apache Superset is a plus. Work Experience & Qualifications: 4-6 years of experience in the design and development of data pipelines and related technologies. Strong communication skills, both customer-facing and internal, with the ability to articulate complex technical concepts clearly. Bachelor s degree in Computer Science, Information Science, Data Science, or a related field. Qualification : Bachelors degree in Computer Science, Information Science, Data Science, or a related field.