Global Resource Management Jobs in Chennai

Position: Team Leader - Voice Process Location: Chennai Designation: Team Leader Education: Any Graduate Job Description Set Clear Goals: Establish and communicate clear team objectives and individual targets. Task Delegation: Assign tasks to team members, ensuring that deadlines are met efficiently. Daily Operations Management: Supervise and manage day-to-day operations to ensure smooth workflow. Performance Monitoring: Track and evaluate team performance, analyzing key metrics and providing reports to upper management. Motivation & Leadership: Foster a positive team environment, keeping the team motivated and focused on achieving goals. Team Building: Plan and organize team-building activities to improve collaboration and morale. Attrition Control: Proactively manage and minimize team attrition. Target Achievement: Ensure that team targets are consistently met in line with organizational goals. Candidate Profile Experience: Minimum of 2 years in Sales/Collection within a Call Centre or BPO environment. Industry Experience: Previous experience in Sales (Credit Cards, NBFC, Telecom) is preferred. Team Leadership: Proven ability to lead and manage a team effectively, with a focus on motivation and target achievement. Skills Exceptional communication and interpersonal skills. Strong persuasive and convincing abilities to drive performance. Qualification : Any Graduate

MEP Engineer Location: Chennai Position Summary We are seeking an experienced and detail-oriented MEP Engineer to manage all Mechanical, Electrical, and Plumbing (MEP) activities at our project sites. The role involves ensuring all MEP works are executed in line with approved designs, industry standards, and safety norms. The ideal candidate will coordinate with consultants, contractors, and internal teams to resolve technical issues, maintain quality, and ensure timely delivery of MEP components. Key Responsibilities Plan, schedule, coordinate, and monitor all assigned MEP engineering activities. Review and verify engineering drawings, specifications, estimates, and calculations. Prepare cost estimates for electrical, HVAC, and plumbing systems. Coordinate with architects, designers, consultants, purchasing teams, contractors, vendors, and site supervisors. Ensure all MEP designs comply with regulatory and project-specific requirements. Liaise with local authorities (AHJs) for obtaining necessary permits and approvals. Execute and oversee on-site MEP installation and commissioning works. Maintain a structured reporting and documentation system for management reviews. Monitor resource allocation and ensure optimal utilization of manpower and materials. Track project performance using relevant project management tools and KPIs. Review and approve firefighting system submissions: DBRs, GFC drawings, GA layouts, BOQs, technical specs, and datasheets. Oversee equipment selection for STP, WTP, pumps, valves, and review technical data sheets (TDS). Actively resolve construction-related issues by coordinating with stakeholders and other technical disciplines. Maintain an active list of defects for contractor rectification and coordinate for timely resolution. Provide clearances for interior and other agencies while preventing design clashes and rework. Ensure all MEP works are executed per design, specification, and quality standards. Qualifications Bachelor s Degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, or equivalent. In-depth knowledge of MEP systems, design coordination, and project execution. Proven experience in managing MEP components in large-scale construction projects. PMP certification is a plus. Familiarity with project management and business support systems. Strong understanding of structural and architectural integration with MEP systems. Key Skills Excellent time management and organizational skills. Strong communication and interpersonal abilities. Proficient in using project tracking and coordination tools. Ability to manage multi-disciplinary teams and projects. Attention to detail and commitment to quality. Capable of making quick and sound decisions under pressure. Personal Attributes Self-motivated, energetic, and ambitious. Analytical mindset with strong problem-solving skills. High integrity and accountability. Collaborative team player. Ability to build and maintain strong working relationships across departments and external stakeholders. Qualification : Bachelors Degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, or equivalent

Designation: DevOps Engineer Location: Chennai Experience: 3-5 Years Qualification: Any Degree Employment Type: Full-Time Role Overview We are seeking a highly skilled DevOps Engineer with deep expertise in AWS cloud infrastructure, large-scale application deployment, database optimization, and ETL/OLAP workloads. The ideal candidate will design, deploy, and manage scalable, secure, and high-performing web applications, collaborating closely with project heads, development teams, and stakeholders to align infrastructure solutions with business objectives. Key Responsibilities Architect, build, and manage scalable cloud infrastructure on AWS supporting large-scale applications. Deploy, optimize, and maintain Magento applications with a focus on performance and security. Implement load balancing and traffic distribution strategies to ensure application scalability. Manage AWS compute services: EC2, Lambda, ECS, EKS, and Fargate for containerized workloads. Administer AWS database services, including RDS (MySQL, PostgreSQL, Oracle HeatWave), DynamoDB, Redshift, and Aurora for efficient data management. Optimize ETL pipelines and OLAP workloads using AWS Glue, Data Pipeline, Step Functions, and Athena. Implement caching solutions via Redis, Memcached, and AWS ElastiCache to boost application speed. Manage CDN with AWS CloudFront for seamless content delivery. Monitor system and application performance using New Relic, AWS CloudWatch, Prometheus, and Grafana. Configure and secure networking with AWS VPC, Route 53, API Gateway, and AWS WAF. Automate deployment, scaling, and infrastructure management using CI/CD pipelines and Infrastructure as Code tools such as Terraform and AWS CloudFormation. Enforce security best practices including IAM roles, security groups, firewalls, and encryption. Troubleshoot and proactively resolve system failures and performance issues. Required Skills & Qualifications 3-5 years of hands-on experience in DevOps, Cloud Engineering, or System Administration roles. Strong expertise with AWS services, including: Compute: EC2, Lambda, ECS, EKS, Fargate Databases: RDS (MySQL, PostgreSQL, Oracle HeatWave), Redshift, Aurora Networking: VPC, Route 53, API Gateway, AWS WAF Storage: S3, EFS, FSx, Glacier ETL & OLAP: AWS Glue, Data Pipeline, Athena, Step Functions Monitoring: New Relic, CloudWatch, Prometheus, Grafana Experience managing large-scale applications ensuring high availability and performance. Proficiency in caching technologies: Redis, Memcached, AWS ElastiCache. Strong understanding of CDN technologies like AWS CloudFront. Skilled in infrastructure automation with Terraform, CloudFormation, and CI/CD pipelines. Proficient in scripting languages such as Bash, Python, and Terraform for automation tasks. Ability to independently manage end-to-end cloud infrastructure. Preferred Qualifications Experience deploying and optimizing Magento applications. Familiarity with microservices architecture and serverless computing. Knowledge of cost optimization strategies and cloud resource management. Experience with multi-region deployments and disaster recovery planning. Exposure to other cloud platforms such as Google Cloud Platform (GCP) or Microsoft Azure is a plus. Qualification : Any Degree

Assistant Manager Finance Location: Chennai Organization: Zifo Job Description The Assistant Manager Finance will oversee invoicing, GST, TDS, preparation of management reports, and ensure statutory compliance. This role demands coordination with global teams, financial monitoring, and compliance management to support smooth financial operations. Key Responsibilities Coordinate with the Global Project Delivery Team for timely invoice generation Monitor Accounts Receivable and manage collections Assist and review accounts during monthly book closures Support and verify data for statutory compliance including TDS, EPF, GST Prepare and assist in Management Information System (MIS) reporting Monitor cash flow across global entities Manage currency hedging activities and coordinate with banks Liaise with auditors, banks, and external stakeholders Eligibility Criteria Strong written and verbal communication skills Experience with Tally accounting software Advanced proficiency in Microsoft Excel (formulas, pivot tables, charts); VBA knowledge is a plus Solid understanding of Accounting Standards Qualified Chartered Accountant or CA Inter passed Completion of 3 years articleship in a reputed firm 0 3 years of work experience (excluding articleship) Knowledge of TDS, EPFO, GST filing procedures Must be based in Chennai; this role requires 100% on-site presence About Zifo Zifo is a global R&D solutions provider serving Pharma, Biotech, Manufacturing QC, Medical Devices, Specialty Chemicals, Oil & Gas, and other research-based industries. We partner with top global biopharma companies to deliver cutting-edge science and technology solutions. Driven by curiosity and a passion for science, Zifo fosters a culture of teamwork, excellence, and continuous learning. We embrace diversity and are an equal opportunity employer committed to building an inclusive workplace. Competitive compensation package Earned leaves, paternity/maternity leaves Gratuity and health insurance covering spouse and children Opportunities for long-term career growth in a supportive environment

Job Title: Head (Global) After Implementation Support Location: Chennai, India Experience: 20 25 Years Qualification: Engineering Degree or Equivalent Role Overview: We are looking for an accomplished leader to head our Global After Implementation Support function. This critical role demands extensive experience in managing large-scale customer support operations for complex software products, preferably within HR or SaaS domains. The successful candidate will be responsible for delivering exceptional support services to a global customer base, driving operational excellence, and fostering continuous improvement in customer experience. Key Responsibilities: Lead and manage a large global support organization, including L2 and L3 teams, servicing over 250 customers worldwide. Oversee multiple teams: Product Team: Responsible for product design, architecture, engineering, and strategic vision. Implementation Team: Works closely with clients during installation, training, and the entire implementation lifecycle. Global Support Team: Handles customer queries, bug fixes, and change requests post-implementation. Managed Services (HRP Product Line): Operates payroll and other HR services for clients, comprising approximately 700 employees. Ensure timely resolution of issues in line with agreed Service Level Agreements (SLAs). Review and prioritize change requests, escalations, service requests, and monitor overall customer satisfaction. Establish and enforce global standards for operations, including ticket management, status reporting, customer communities, and issue deflection mechanisms. Act as the Voice of the Customer by identifying and driving necessary changes to product features and internal processes that enhance customer experience and operational efficiency. Forecast demand and build a high-performing team through recruitment, development, and retention of talent. Lead initiatives to improve product technical stability, proactively managing recurring issues and enhancing overall product reliability and performance. Optimize operational profitability, ensuring efficient resource utilization while maintaining sold margins. Collaborate closely with product development and implementation teams to ensure a seamless and consistent customer journey. Maintain compliance with ITIL best practices and adhere to stringent data security protocols. Qualifications & Experience: 20 to 25 years of professional experience, including at least 10 years in senior leadership roles managing customer support or after-sales service functions. Minimum 15 years in customer-facing roles with extensive experience in customer support for complex software products. Strong background in HR products or SaaS environments supporting high-volume case loads is highly preferred. Proven track record in managing and scaling large teams (100+ members). Exceptional communication, leadership, and stakeholder management skills. Ability to lead cross-functional teams across multiple geographies and cultures. Ideal Candidate Attributes: Strategic thinker with a customer-first mindset. Strong operational focus with a hands-on approach to problem-solving. Experienced in driving organizational change and process improvements. Skilled at balancing customer satisfaction with business objectives. Adept at forecasting demand and managing resources efficiently. Qualification : Engineering Degree or Equivalent

Job Title: Engineering Manager Location: Chennai, India Experience: 15+ Years Qualification: Graduate / Post Graduate Engineering in Computer Science from premier global institutes Job Purpose: We are seeking a deeply technical and hands-on Engineering Manager to lead a high-performing team of 10-15 engineers. You will architect, design, and build scalable platforms that empower customers and internal developers to create and deploy innovative applications. Collaborating closely with program managers, visual designers, and external partners, you will drive the creation of intuitive web and mobility-based user experiences and backend platforms. You will also contribute to engineering systems and tooling to enhance team agility, accelerate delivery, and maintain world-class enterprise products. Comfortable in ambiguous and evolving environments, you will prioritize data-driven iteration, rapid learning from customers, and delivering optimal design solutions. Key Responsibilities: Lead and mentor a team of engineers, fostering technical excellence, collaboration, and continuous learning. Drive end-to-end delivery of features with speed, quality, and measurable impact on the business. Provide hands-on technical leadership in architecture, coding, design, incident resolution, and compliance (security, privacy, accessibility). Act as the go-to expert in your area, supporting your team to solve complex technical challenges. Manage team communication, set clear expectations, negotiate dependencies, and resolve conflicts effectively. Translate shifting business goals into prioritized, actionable plans with clear milestones. Oversee resource allocation to maximize team agility and quality output. Champion employee engagement, talent growth, retention, and a positive team culture. Collaborate closely with cross-functional teams including product management, design, development, and QA. Identify and invest in improvements to technology, processes, and continuous delivery practices to boost productivity. Promote best practices and foster a culture of efficiency and innovation throughout the development lifecycle. Required Skills & Experience: Graduate or Post Graduate degree in Computer Science from a premier engineering institute (global ranking preferred). 8+ years of professional software design and development experience, including coding in C/C++, C#, Java, JavaScript, or Python. 3+ years of people management experience leading technical teams. Hands-on experience with large-scale, high-volume services, service-oriented architectures, and cloud-based systems (Azure or equivalent preferred). Strong knowledge of secure software design, enterprise design patterns, and the ability to contribute to both design and coding. Excellent verbal and written communication skills, with the ability to inspire and align teams around a shared vision. Proven ability to collaborate across groups and disciplines in fast-paced, ambiguous environments. Demonstrated commitment to mentoring and growing junior engineers. Analytical, problem-solving, rapid prototyping, debugging, and decision-making capabilities. Positive team player with adaptability and agility in development approaches. Qualification : Graduate / Post Graduate Engineering in Computer Science from premier global institutes

Job Title: Resource Fulfilment Lead Temenos T&M (Global, Commercial Ownership) Location:Chennai, India Job Type: Full Time Experience: 12 15 years in BFSI IT services with hands-on experience in Temenos skill fulfilment, global talent orchestration, and commercial closure. Job Summary: We are seeking a commercially savvy, Temenos-skilled Resource Fulfilment Lead to manage end-to-end fulfilment of Time & Material (T&M) requirements for global banking clients. This role demands complete ownership from requirement validation to candidate onboarding, rate negotiations, margin protection, and SoW finalization while working closely with Sales, Delivery, Recruitment, and internal CoEs. You will act as a business enabler to ensure fulfilment speed, skill fit, and revenue assurance across global markets. Required Skills & Experience: Extensive knowledge of Temenos implementation roles across functional, technical, and digital tracks. Strong understanding of T&M pricing, rate structures, and margin management. Hands-on experience working with recruitment, sales, and delivery functions in a global context. Experience finalizing and reviewing Statements of Work for resource fulfilment. Exposure to global staffing (e.g., GCC, LATAM, Europe, APAC) and associated visa/work constraints. Strong commercial acumen with revenue accountability mindset. Highly organized, proactive, and driven by fulfilment SLAs and revenue realization. Proficient in staffing CRMs, Excel trackers, and fulfilment dashboards. Ability to multitask and handle high-pressure demands from multiple regions. Education: Bachelor s degree in Business, Engineering, or Human Resources. MBA or certifications in Commercial/Contract Management are a plus. Key Responsibilities: Act as the end-to-end SPOC for all Temenos T&M fulfilment requirements globally. Understand skill needs across Temenos Transact, Infinity, Analytics, Payments, etc. Work with Sales and Delivery to validate roles, rates, location constraints, and onboarding timelines. Partner closely with the Recruitment team to source candidates aligned to skill, geography, and cost. Drive rate negotiations, approve commercials, and protect target margins. Finalize Statements of Work (SoWs) in collaboration with legal, finance, and delivery. Maintain fulfilment dashboards, skill pipeline visibility, and upcoming requirement planning. Understand market trends and advise where to source, how to price, and when to hire. Track fulfilment-to-billing cycle time and reduce revenue leakage. Proactively flag fulfilment risks and propose mitigation options (e.g., vendor support, internal ramp-ups). Coordinate closely with internal CoEs to identify early roll-offs and potential redeployments. Qualification : Bachelors degree in Business, Engineering, or Human Resources

Job Title: Global Application Support Head Temenos Core & Mobile Banking Location: Chennai, India Job Type: Full Time Experience: 15+ years in Banking IT Services with at least 8 years in post go-live support leadership role, including hands-on experience with Temenos SaaS. Job Summary: Aspire Systems is seeking a seasoned Application Support Head to lead post go-live support for Temenos Core Banking (Transact) and Digital Banking (Infinity) applications across the globe. This high-responsibility role requires deep experience in managing production environments particularly on Temenos SaaS and demands operational excellence, regulatory sensitivity, and customer-focused leadership. The role reports directly to the Global Head of Temenos Implementations Services. Required Skills & Experience: Minimum 8 years of post go-live support experience in banking applications (preferably in leadership role). Hands-on experience in supporting Temenos SaaS environments is essential. Strong expertise in Temenos Transact and/or Infinity platforms in live operations. Familiarity with SaaS deployment lifecycle. Excellent understanding of banking operations, regulatory compliance, and audit readiness. Proven ability to manage support operations with data privacy and GDPR compliance. Proficient in ITSM tools (e.g., ServiceNow, Jira Service Desk, Remedy). Skilled in incident, problem, and change management aligned to ITIL practices. Strong communication, customer handling, and crisis resolution skills. Experience supporting clients in regulated markets (EU, UK, Singapore, India, North America) is a plus. Education: Bachelor s degree in Engineering, Computer Science, or a related discipline. ITIL certification is required. Certification in data privacy or cloud governance (e.g., CIPP, ISO 27001, CSA) is an added advantage. Reporting Line: Reports to: Global Head of Temenos Implementations Be a pivotal part of our global banking support practice trusted by top-tier banks for production excellence and regulatory integrity. You ll lead the charge in delivering a reliable, secure, and compliant post go-live experience in today s cloud-first core banking landscape. Qualification : Bachelors degree in Engineering, Computer Science, or a related discipline

Job Requirements: Should have the basic understanding of programmable logic controllers (PLCs), distributed control systems (DCS), Safety systems, Fire & Gas systems, IIoT, and Industry 4.0. Should be aware of industry standards and practices (e.g., ISA standards) that apply to control system design. Should have a firm and increasing understanding of process control concepts and techniques. Should understand networking devices & components like Ethernet switches, Fiber optic switches, firewalls, etc. Should understand the various industrial communication protocols like Modbus, Profibus, HART, FF, etc. Strong analytical and mathematical skills. Strong written and verbal communication skills. Attitude to work effectively as an individual & in a team environment and shall be able to handle multiple projects simultaneously. A growth mindset and a commitment to lifelong learning & willingness to accept criticism. Willing to travel for site commissioning activities depending upon the project requirements. Maintaining a high degree of professionalism and diligence. Job Responsibilities: Understanding project requirements and completing all duties assigned by the Supervisor. Participating in meetings and attending workshops and other training initiatives. Should design, implement, and test a wide range of I/O (HART, Modbus, FF, Profibus etc.), basic control functions, interlocks, sequences, operator interface and other control components on DCS and PLC. Documenting the project control and safety functions, presenting them to the customer and getting approval. Preparing simulations, test scenarios, test documentation, and participating in customer Factory Acceptance Tests (FAT). Actively participating in project meetings, discussions with customers, visiting sites and supporting commissioning activities. Should be able to troubleshoot the control and communication problems between different systems during FAT and at site. Compiling and maintaining project databases, configuration data, or other project information. Compiling data and preparing reports for various activities such as customer proposals, FEED studies, project design documents, FAT and SAT procedures, etc. Shall be capable of identifying technical opportunities and economic justification for control system improvements and communicating those to the Project Manager and/or Sales. Qualifications: Educational Qualification: Must be a Graduate in Engineering Disciplines Electronics & Instrumentation Engineering, Instrumentation & Control Engineering with a minimum of 18 years of relevant experience. Should have good communication skills. Attitude to work effectively as an individual & in a team environment and shall be able to handle multiple projects simultaneously. Qualification : Must be a Graduate in Engineering Disciplines Electronics & Instrumentation Engineering, Instrumentation & Control Engineering with a minimum of 18 years of relevant experience.

Job Description: As a Specialist in Plastic Component and Associated Tooling, you will be responsible for the specification, industrialization, and qualification of plastic components and associated tools. This role requires strong technical expertise in plastic molding, tooling design, and process optimization. You will collaborate with the technical team to define components and work with the purchasing team for supplier selection of molding and tooling. Your key responsibilities will include preparing mold specifications, conducting mold flow analysis, and reviewing tool designs for their capability to deliver robust parts. You will be responsible for selecting, validating, and introducing new technologies and processes within the plastic components domain. You will also oversee the planning and scheduling of mold manufacturing, establishing molding process parameters, and ensuring plant acceptance. Continuous improvement actions in tool and manufacturing processes will also be part of your role. Key Responsibilities: Tool and Component Specification: Collaborate with the technical team to define plastic components and work with purchasing for supplier selection of molding and tooling. Prepare detailed mold specifications, mold flow analysis, and tool specifications for suppliers. Tool Design and Process Review: Review tool designs for their capability in delivering robust parts, focusing on critical-to-quality (CTQ) requirements. Conduct PFMEA (Process Failure Mode Effects Analysis) to ensure process reliability and quality. Technology & Process Standardization: Select, validate, and introduce new technologies and processes locally within the plastic component domain. Standardize molding technologies and processes to ensure consistency and efficiency. Cost Estimation & Planning: Estimate mold and part costing for new tools and components. Plan and schedule mold manufacturing activities to meet production deadlines. Process Parameters & Plant Acceptance: Establish molding process parameters and ensure that they are adhered to in production. Obtain plant acceptance and provide final sign-off on tools and processes after validation. Continuous Improvement: Implement continuous improvement actions for tools and manufacturing processes to enhance productivity and quality. Troubleshoot and resolve any molding process and tooling issues that arise during production. Qualifications: Education: Diploma in Tool and Die Making or equivalent technical qualification. Experience: 10+ years of experience in plastic/metallic tooling development and molding process development. Proven track record of working with suppliers and troubleshooting molding process and tooling issues. Experience in a molding/tooling environment with a focus on implementing process improvements. Skills: Strong communication skills in English, both written and verbal. Ability to work effectively in a multicultural, virtual environment. Deep knowledge of mold specifications, molding process parameters, and tooling development. Additional Expertise: Familiarity with mold flow analysis, PFMEA, and other quality tools. Strong understanding of plastic molding technologies and tooling best practices. Be part of an innovative and dynamic team focused on cutting-edge technology in the plastic component and tooling industry. Work in a challenging and evolving field with opportunities for personal growth and technical expertise. Collaborate with cross-functional teams and suppliers to shape the future of manufacturing processes. Apply now to take on this exciting opportunity and contribute to the growth of our manufacturing capabilities! Qualification : Diploma in Tool and Die Making or equivalent technical qualification.

Company Overview: At Johnson & Johnson, we are driven by the belief that health is everything. With over 125 years of experience in healthcare innovation, we strive to improve and cure diseases, create smarter treatments, and deliver personalized healthcare solutions. Through our expertise in Innovative Medicine and MedTech, we impact the lives of millions globally by creating products that elevate the standard of care and improve patient outcomes. Job Description: Johnson & Johnson Medical Devices is seeking a District Account Manager for the Chennai region to drive the sales of Surgical Sutures, Hernia products, and Hemostats within key accounts. The successful candidate will be responsible for achieving and exceeding sales targets within a designated territory while maintaining a high level of customer satisfaction and loyalty. This role requires building long-term customer relationships, understanding customer needs, and staying updated on competitive developments in the marketplace. Key Responsibilities: Sales Turnover: Sell franchise products within the assigned territory, with weekly and monthly action plans to achieve sales objectives. Analyze sales reports to identify opportunities, recognize routine problems, and recommend solutions. Negotiate and close sales in routine situations and, with guidance, handle more complex deals. Participate in trade displays and conferences as required. Territory Management: Develop a deep understanding of customer needs to identify sales opportunities. Identify and pursue tender/contract opportunities. Create and execute an efficient territory plan, with guidance. Work with retailers to ensure they serve as brand ambassadors for Johnson & Johnson products. Identify and train surgeons on new technologies and solutions via in-surgery consultations, sales calls, and training sessions. Customer In-Service Education & Training: Collaborate with the manager to identify customer in-service needs to ensure efficient and effective product usage. Develop and maintain strong relationships with customers at all levels. Coordinate and deliver in-service education sessions with assistance. Advise marketing on customer in-service education resource needs. Key Account Management: Develop a plan to optimize key account development and sales growth with guidance. Product & Market Knowledge: Continuously improve personal knowledge of product features, benefits, and correct applications. Demonstrate product usage and differentiate products from competitors. Collect information on competitive products and current practices in the marketplace. Monitor adoption of products among trained surgeons. Distribution Management: Develop and implement a distribution network for the assigned territory. Ensure distributor health is aligned with agreed guidelines. Expense, Equipment, and Samples Management: Manage expenses judiciously, ensuring sustainable productivity. Plan sample and expense utilization within budget and approval guidelines. Self-Development: Identify areas for personal improvement and participate in training programs. Apply new learning strategies to improve job performance. Corporate Ethics and Governance: Conduct business in alignment with corporate ethics and the Johnson & Johnson Credo. Maintain high ethical standards in customer relationships and business activities. Qualifications: Education: Science graduate or post-graduate degree holder. Experience: 4-10 years of experience in Medical Device Sales. Experience managing HCP KOLs (Key Opinion Leaders) is essential. Sales experience in laparoscopy products is preferred. Language Skills: Proficiency in Hindi and/or English. At Johnson & Johnson, you ll have the opportunity to work in a collaborative environment with a team dedicated to caring and empowering you to drive your career. We are an equal opportunity employer and value diversity at our company. Johnson & Johnson is an Equal Opportunity Employer and adheres to diversity and inclusion practices. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Your Impact In this role, you will be responsible for monitoring key performance indicators (KPIs) and service level agreements (SLAs) to assess the effectiveness of accounting operations and drive continuous improvements in performance. You will ensure compliance with accounting standards (GAAP) and internal controls while driving enhancements in the financial reporting process. Your main responsibilities will include: Analyzing performance data to identify trends, root causes of inefficiencies, and areas for improvement, fostering a culture of accountability and performance excellence. Ensuring that the accounting shared services team consistently meets or exceeds performance expectations. Identifying and leading opportunities for automation, standardization, and process redesign, utilizing methodologies like Lean, Six Sigma, or other process improvement frameworks. Leading, coaching, and mentoring a high-performing accounting shared services team, promoting a continuous improvement mindset. Building and maintaining a vibrant, collaborative community through inspirational leadership, and leading the team through complex challenges and dilemmas to advance the function s agenda. Developing and delivering training programs and resources that empower the team to innovate and refine accounting processes continuously. Your Growth You will be part of our Global Finance Operations & Transformation team, based in Chennai. As the site leader, you will have responsibility for overseeing a team of 300+ colleagues. Your role will be pivotal in revolutionizing our accounting operations, driving transformation, and leading a high-performing team toward sustained excellence in financial operations.

Job Title: Customer Service Executive Function: Customer Experience Experience: 2-3 years in Customer Service Education: Graduate: Any discipline Postgraduate: MBA, PGDM (preferred) Job Purpose: As a Customer Service Executive, you will be responsible for delivering exceptional customer service, enhancing customer experience, and acting as a brand ambassador for the company. Your role involves resolving customer queries, improving service quality, and ensuring customer satisfaction, loyalty, and retention. Roles & Responsibilities: Customer Support & Query Resolution: Provide timely and effective resolutions to customer queries and complaints. Take ownership of customer issues and follow through to resolution. Maintain accurate records of customer interactions and service actions. Service Quality & Process Improvement: Develop and implement service policies, procedures, and standards. Analyze MIS reports to enhance productivity and efficiency. Stay updated with industry best practices to improve customer experience. Customer Engagement & Brand Advocacy: Actively monitor and engage with customers on Twitter, Facebook, and other social platforms. Participate in social media discussions, blogs, and online communities. Improve the company s brand image by effectively handling complaints and grievances. Team Development & Resource Management: Mentor and develop customer service team members. Foster an environment of encouragement and empowerment to drive performance. Ensure adherence to budget and resource utilization for achieving qualitative and quantitative targets. Stakeholder & Cross-Functional Collaboration: Liaise with internal departments to ensure quick resolution of customer issues. Identify business opportunities by analyzing customer feedback. Work towards reducing resolution time through effective close-looping. Key Competencies: Strong understanding of customer service principles and best practices. Excellent communication, problem-solving, and interpersonal skills. Ability to handle social media interactions and brand reputation management. Data-driven approach to service quality enhancement and process optimization. Experience in mentoring teams and managing customer service operations. Be part of a customer-centric organization focused on service excellence. Gain hands-on experience in customer engagement, service strategy, and brand advocacy. Work in a dynamic and collaborative environment with growth opportunities. If you are passionate about customer service and eager to make a difference, we would love to hear from you! Qualification :

Operations Head Manufacturing Location: Chennai Mission: We are seeking an experienced Operations Head to lead and manage standardized manufacturing and production methods. The ideal candidate will drive continuous improvement initiatives, ensure operational excellence, and align resources to meet both short-term and long-term business goals. Key Responsibilities: Safety & Compliance: Ensure adherence to Health, Safety, and Environment (HSE) regulations and 5S principles. Oversee incident reporting and take corrective actions as required. Serve as the legal responsible authority in case of accidents. Quality & Process Excellence: Enforce compliance with quality systems, processes, and procedures to maintain high product standards. Ensure proper implementation of standardized work and best manufacturing practices. Production & Resource Management: Oversee production performance and productivity, optimizing the use of human and technical resources. Manage load vs. resource balance based on the Master Production Schedule (MPS) and customer requirements. Contribute to production planning and execution. People & Leadership Development: Lead and develop a high-performing team, ensuring alignment with company objectives. Define and implement training programs to enhance competencies. Drive employee engagement, performance management, and recognition programs. Continuous Improvement & Digitalization: Lead Lean Manufacturing and Operational Excellence initiatives to drive cost efficiency and performance improvements. Implement digital tools to enhance manufacturing efficiency and data-driven decision-making. Stakeholder & Change Management: Act as a key liaison between cross-functional teams, ensuring seamless operations and effective communication. Lead change management initiatives and drive cultural transformation within the plant. Key Competencies: Manufacturing Management & Operational Performance Lean & Continuous Improvement (Kaizen, Six Sigma) Supply Chain & Production Planning Digital Acumen & Data-Driven Decision Making Health & Safety Compliance Leadership, Influence & People Development Required Experience & Qualifications: 15+ years of experience in manufacturing/production, with a strong track record in plant operations, supply chain, or process optimization. Bachelor's/Master s degree in Engineering, Manufacturing, or a related field. Expertise in performance management tools (ERP/MES/DISS/LDS) and quality improvement methodologies. Proven leadership in managing large teams, implementing manufacturing best practices, and driving cost efficiencies. Join us in driving operational excellence and shaping the future of manufacturing at Schneider Electric! Qualification : Bachelor's/Masters degree in Engineering, Manufacturing, or a related field.

Operations IT Data Technologist About Dow At Dow, we put people first and are committed to integrity, respect, and safety for our employees, customers, and the planet. We are a diverse community of relentless problem-solvers who thrive on collaboration, innovation, and the pursuit of a sustainable future. By leveraging science and technology, we help transform industries and shape the world we live in. If you're looking for a meaningful and challenging role, you're in the right place. About the Role As an Operations IT Data Technologist, you will play a key role in data management and system optimization within manufacturing facilities. You will lead and support projects, manage SAP Master Data Configuration, and ensure alignment across global operations. This role requires a strong understanding of maintenance and operations, along with expertise in SAP, data analytics, and IT systems. Responsibilities Manage and optimize master data, including the global Maintenance, Repair, and Operating (MRO) supplies catalog and SAP configurations. Ensure data alignment across global manufacturing sites. Lead projects involving data transfer (e.g., moving data to a tenant in case of divestiture). Analyze and improve data processes, utilizing methodologies such as data mining, statistics, visualization, optimization, and simulation. Facilitate collaboration between site maintenance, production leaders, and business end users to drive continuous improvement. Provide expertise in Operations ITOT, ensuring system effectiveness, training, troubleshooting, and targeted improvements. Align global priorities within a defined business process area to maximize value. Qualifications Bachelor s degree in Engineering, Manufacturing, or a related field. 10+ years of experience in maintenance, operations, or IT-related roles in a manufacturing environment. Strong leadership and facilitation skills to drive improvement initiatives. Skills & Technical Expertise SAP BO Data Services (BODS) SAP HANA / LSMW SAP Information Steward Mass data loads in SAP Tableau for data visualization Fluency in English and experience working in a global environment Additional Information Relocation assistance is not available for this position. Flexibility to work across international time zones may be required. Total Rewards & Benefits Competitive Salary & Bonus Equitable and market-competitive pay with performance-based incentives. Career Growth Extensive learning, mentoring, and development opportunities. Retirement & Financial Planning Savings plans, employee stock purchase programs, and financial education resources. Health & Wellbeing Robust medical, life insurance, and mental health support. Flexible Work Culture Role-based flexibility for work-life balance. Parental Leave & Family Support Paid leave for new parents and caregivers. Time Off & Volunteer Programs Paid vacation, volunteering opportunities, and Employee Resource Groups (ERGs). On-Site Fitness & Discounts Gym memberships, shopping discounts, and travel insurance (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science. With 1,000+ employees, our manufacturing sites, innovation centers, and commercial offices drive advancements in packaging, infrastructure, automotive, and consumer care. We are Great Place to Work Certified and actively support Corporate Social Responsibility (CSR) initiatives that empower women, children, and differently-abled individuals through technology and employee volunteerism. Join Our Team & Make an Impact! At Dow, diversity is our strength, and we are committed to equal opportunities for all. If you need any accommodations during the application or interview process, please let us know. Apply now and be part of a global team shaping the future through science and innovation!

Position: HR Business Partner Overview: DevRev is seeking a dynamic and experienced HR Business Partner to join our People Ops (HR) team. Based in one of our three offices in India, this role will serve as a trusted advisor, coach, and counselor to functional leaders and their teams globally. The ideal candidate will possess the ability to identify patterns, diagnose issues, and recommend both immediate and long-term solutions to foster a positive and inclusive work culture. Additionally, the candidate will bring technical expertise in at least one area of HR, such as talent management, total compensation, employee experience, or learning & development, to design and implement HR solutions that contribute to business success. This role requires a hands-on approach, with high business acumen, emotional intelligence (EQ), and exceptional communication skills being key to success. The HR Business Partner will actively engage with leaders to support the growth and development of teams and individuals while driving organizational goals. Key Responsibilities: Partner with functional leaders and teams globally to provide guidance, coaching, and counseling on HR-related matters. Analyze organizational trends, diagnose issues, and develop solutions that foster a positive, inclusive, and high-performing work culture. Provide expertise in at least one HR functional area (talent management, compensation, employee experience, learning & development) to design and implement HR solutions aligned with business objectives. Act as a strategic partner to senior executives, offering advice and support in talent management, leadership development, and organizational effectiveness. Support the development and implementation of HR initiatives that enhance employee engagement, retention, and performance. Serve as a trusted advisor to managers, offering coaching on leadership, team dynamics, and performance management. Build strong, trusted relationships across all levels of the organization, including remote teams, and provide tailored support to meet business needs. Stay informed on global labor laws, HR best practices, and industry trends to ensure compliance and alignment with organizational goals. Leverage data to provide insights and make informed decisions, while working collaboratively in a fast-paced, dynamic environment. Qualifications: Bachelor s degree in Human Resources, Business Administration, or a related field. 8+ years of progressive experience as an HR Business Partner, ideally in the technology industry. Strong knowledge of the dynamics of a sales organization, including incentive structures, performance metrics, and results-oriented cultures. Exceptional communication and interpersonal skills, with a high degree of emotional intelligence (EQ). Proven experience in HR business partnering, supporting global executives and senior leaders. Ability to build and maintain trusted working relationships and networks at all organizational levels, including remote teams. Strong knowledge of global labor laws and HR best practices. Data-driven with the ability to work independently and collaboratively in a fast-paced, evolving environment. Culture: At DevRev, our culture is built on the values of hunger, humility, honesty, and acting with heart. We are on a mission to help build the world s most customer-centric companies, using design, data engineering, and machine intelligence to empower engineers to deeply connect with and embrace their customers. Qualification : Bachelors degree in Human Resources, Business Administration, or a related field.

We are looking for a Content Analyst to join our Selection team in Chennai responsible for selection, indexing and routing all scientific information aimed to support all Life Sciences content creation from a variety of sources, including conference meeting abstracts, posters, journal articles and patents. About You experience, education, skills, and accomplishments Master s Degree in Lifesciences At least 2 years experience in a global corporate setting with scientific content analysis and editing preferred In-depth knowledge of pharmaceutical drug pipelines, drug development, clinical phases Excellent English written and verbal communication skills It would be great if you also had the following: Experience in secondary research related to clinical information Ability to delve deep into content and results Deep analysis of the scientific literature for Selecting, Indexing and Routing relevant scientific information from journal articles, conference abstracts and patents according to the in-house editorial policies Accountable for the delivery of weekly targets Ensure quality standards are achieved Recording of performance against target Taking an active role within the team to ensure targets are met Adhere to SOP and Policies Maintain a flexible and adaptable approach to process changes Take responsibility for identifying your technology training and developmental needs on an ongoing basis Perform any other reasonable duties as requested by your line manager/director on a permanent or temporary basis About the Team The team works for the products Cortellis Competitive Intelligence and Cortellis Drug Discovery Intelligence. The team consists of 11 colleagues across Spain and India (Chennai and Hyderabad) and this role reports into the Selection Team Manager. Hours of Work 8 hours per day (Full-Time, Permanent) Location - Chennai At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Masters Degree in Lifesciences

About HSBC Join HSBC to find out how valued you will be if you are searching for a job where you can truly make an impact. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfill their hopes and realize their ambitions. The Role We are currently seeking an experienced professional to join our team as Manager, Finance Operations. In this role, you will be responsible for ensuring consistency and accuracy in various financial reports, managing regulatory submissions, and driving improvements in integrated reporting processes. Principal Responsibilities Reporting Deliverables: Ensure consistency across various integrated reporting deliverables, including financial statements, capital adequacy, and liquidity coverage. Liquidity & Regulatory Returns: Prepare, analyze, and explain various liquidity and regulatory returns, ensuring compliance with regulations. Stakeholder Communication: Present reports to stakeholders and seek their sign-offs before regulatory submissions or group-level reporting. Integrated Reporting: Support the production and design of new integrated reporting information, ensuring best practices and compliance with listing and regulatory requirements. Audit & Review: Handle audit queries from internal audit, external audit, and regulators, ensuring proper supervisory controls are in place. Cross Reporting Reconciliation: Build control mechanisms for cross-reporting reconciliation and ensure consistency for critical data elements. Assurance Checks: Perform assurance checks ahead of finalizing numbers and prepare assurance packs for sign-off meetings, including variance analysis and control checklist reviews. Regulatory Knowledge: Be well-versed in regulatory interpretation and definitions as prescribed in various regulations such as ECB guidelines, PRA regulations, accounting standards, and policies. Specialized Knowledge: Possess in-depth knowledge of at least two verticals in financial reporting, regulatory reporting, or liquidity reporting. Regulatory Change Management: Collaborate with Finance Change delivery, Global Regulatory policy, and Remediation programs on upcoming regulatory changes, business requirements, and system enhancements to ensure solutions meet objectives and regulatory compliance. Requirements Qualifications: A qualified professional (preferably CA, ICWA, MBA, or CFA) with a minimum of 5+ years of post-qualification experience. Industry Knowledge: Sound knowledge of the financial/banking services industry, products, and systems. Analytical Skills: Strong proficiency in MS Office, especially advanced Excel skills (macros, arrays, and other complex formulas). Regulatory Reporting Experience: Prior experience in regulatory reporting, liquidity, or financial reporting is advantageous. Regulatory Knowledge: Familiarity with Basel III/CRDIV, PRA regulatory rules, and AOP & Stress Testing reporting is preferred. Operational Risk Management: Ability to continually assess operational risks associated with the role, taking into account changes in the business environment, legal requirements, and technology. Technological Proficiency: Knowledge of Python, R, Xceptor, or other technologies used within finance for automation is desirable. Global Presence: Join one of the largest financial institutions in the world with operations in 62 countries and territories. Career Growth: Benefit from HSBC's opportunities for professional development and career progression. Impactful Work: Contribute to the ongoing success of the business and the financial stability of markets worldwide. Qualification : A qualified professional (preferably CA or ICWA or MBA or CFA) with overall post qualification experience of 5+ years.

Role Overview: We are seeking an experienced Business Head / Practice Head for the Ideas2IT Consulting Practice. The ideal candidate will have substantial experience in the Indian IT services industry, specifically in areas such as Digital Transformation, Solution Design & Consulting, Pre-Sales, and Customer Advisory. As a leader, you will take end-to-end ownership of the consulting team, collaborating with the Ideas2IT executive team. The role involves overseeing all aspects of the consulting practice, from strategy to execution, with significant responsibilities in Pre-Sales. Why Choose Ideas2IT? At Ideas2IT, we combine the best attributes of both product startups and services companies. With multiple product initiatives and customer-facing projects, you will have exposure to diverse technologies and growth opportunities. As Generative AI (Gen AI) continues to transform industries, we are committed to leveraging these advancements, alongside leading companies like Microsoft. What s in it for You? End-to-End Ownership: Oversee the entire consulting practice, including strategy, execution, offerings, pre-sales, revenues, consulting project execution, and people leadership. Strategic Leadership: Lead the consulting offerings portfolio, defining and maintaining the value proposition. Team Leadership: Set up and manage a central Pre-Sales team that collaborates with sales, practice, and delivery teams to develop proposals and presentations. Thought Leadership: Create value through articles, blogs, lead magnets, and speaker sessions. Impactful Projects: Lead and execute consulting projects, including workshops, assessments, and advisory engagements. What You ll Bring: Industry Experience: 18-20 years of experience in the IT services industry. Consulting Expertise: 10-12 years in consulting, practice, and pre-sales roles, with a deep understanding of Digital Transformation, AI & ML, Data Science, Data Engineering & Analytics, BI, and Cloud technologies. Pre-Sales Proficiency: Hands-on experience in Pre-Sales, working closely with sales and practice teams to develop proposals and presentations. Consulting Leadership: Proven experience in executing consulting projects such as workshops, assessments, and advisory engagements. Project Delivery: Strong knowledge of IT services project execution and delivery, especially in the Global Delivery (Onsite-Nearshore-Offshore) model. Leadership Skills: Outstanding leadership abilities, with excellent communication and collaboration skills. Ability to work as an Individual Contributor and across team boundaries. Domain Expertise: Consulting experience with US customers, particularly in the healthcare sector. Technology Proficiency: Prior experience in custom Application Development with the latest technology stacks, along with knowledge of AI, ML, Gen AI, and LLMs. Industry Knowledge: Domain expertise in healthcare and/or financial services is preferred. About Ideas2IT: Ideas2IT operates at the intersection of Technology, Business, and Product Engineering, delivering high-caliber Product Development services. Initially established as a CTO consulting firm, we have evolved into leaders in cutting-edge technologies like Generative AI, helping our clients embrace innovation. We specialize in applying technology to address real-world business challenges. Our proven track record includes developing AI-driven solutions for industry giants such as Facebook, Bloomberg, Siemens, and Roche. Leveraging our product-centric approach, we ve successfully incubated AI-based startups like Pipecandy, Element5, IdeaRx, and Carefi, all backed by venture capital. With 14 years of remarkable growth, we are committed to pushing boundaries and achieving ambitious objectives. Qualification : 10-12 years of prior experience in consulting, practice and pre-sales related roles

Job Description 7+ years of project management experience, including tracking and planning projects. Experience working with business stakeholders within a cross-functional matrix environment Experience with full product lifecycle with understanding of development lifecycle and various technology methodologies that support that lifecycle Proven experience in project management and software development. Good working knowledge of project estimation techniques. Good leadership, decision-making, and organization skills Excellent problem-solving, Decision-making skills Technical knowledge is added preference Strong attention to detail and multi-tasking skills Excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives Tools: MS Project, Excel, Word and PowerPoint Experience negotiating vendor contracts Experience drafting and submitting budget proposals and recommending subsequent budget changes where necessary Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance Experience influencing and gaining buy-in from executives sponsors, team members, stakeholders and peers Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint, Visio), Microsoft Projects, ServiceNow, SmartSheet and Lucid Chart