GO Live Support Jobs in Mumbai

Customer Support Team Lead Experience: 2 5 Years Location: Mumbai Job Summary We are looking for a proactive and experienced Customer Support Team Lead to manage and mentor a team of customer support representatives. The ideal candidate will bring strong leadership capabilities, hands-on support experience, and a commitment to delivering outstanding customer experiences. In this role, you will be responsible for driving team performance, handling escalations, and continuously improving support processes. Key Responsibilities Lead, manage, and motivate a team of Customer Support Representatives to meet service quality and performance targets. Monitor individual and team performance, providing regular coaching, feedback, and performance reviews. Manage escalated customer issues, ensuring timely and effective resolution while maintaining high satisfaction levels. Design and deliver onboarding and ongoing training programs to enhance team skills and product knowledge. Collaborate with cross-functional teams (Product, Operations, and Tech) to improve processes. Track, analyze, and report key support metrics to identify trends, gaps, and opportunities for improvement. Ensure strict adherence to support SLAs, internal policies, and best practices. Qualifications & Skills 2 5 years of experience in Customer Support, with at least 1 year in a Team Lead or supervisory role. Strong communication, leadership, and interpersonal skills. Ability to manage multiple priorities in a fast-paced, customer-centric environment. Excellent problem-solving and decision-making abilities. Hands-on experience with CRM tools and proficiency in Microsoft Office applications. Customer-first mindset with a focus on continuous improvement. This role offers an opportunity to step into a leadership position where you can directly influence customer satisfaction and team success. If you re passionate about people management and customer experience, we d love to have you on our team.

Customer-Centric Market Research & Customer Success Internship Location: Mumbai Have you ever wondered what customers truly want and what influences their choice of one brand over another? At ePayLater, we go beyond assumptions. We engage directly with real customers, gather first-hand insights from the market, and convert those insights into meaningful product and business impact. This internship offers a unique opportunity to work at the intersection of fintech, market research, and customer success, giving you direct exposure to retailers, distributors, and small businesses. Your insights will actively contribute to how we build, position, and evolve our products. What You ll Work On Understand Customer Behavior: Analyze merchant needs, payment patterns, and digital credit usage. Identify Market Gaps: Discover unmet needs and areas where current solutions fall short. Competitive Insights: Capture customer perceptions of competitors and identify opportunities for differentiation. Customer Acquisition & Onboarding: Introduce potential customers to ePayLater s offerings and support onboarding. Insight Sharing: Convert on-ground conversations into actionable insights for product, sales, and strategy teams. How You ll Do It Conduct one-on-one field visits with merchants and small businesses. Run quick surveys and in-depth interviews. Map competitor offerings and customer sentiment. Participate in focus group discussions where applicable. Prepare daily reports highlighting insights, challenges, and key learnings. What You ll Gain Hands-on exposure to go-to-market strategy, market research, and sales execution. Deep understanding of customer psychology and B2B decision-making. Opportunity to influence real product and customer experience decisions. Internship certification and performance-based recommendation. A whole new perspective on India s retail ecosystem. B-school students or graduates interested in sales, marketing, market research, or customer strategy. Self-driven individuals comfortable working in dynamic, on-ground environments. Strong communicators who enjoy interacting with people. Curious thinkers who ask the right questions and dig deep for insights.

Biomedical Engineer - Field Operations Location: Mumbai Department: Operations Customer Success (Field) Employment Type: Full-Time About Dozee Dozee Health AI is India s leading provider of AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS). Our mission is to save lives by improving patient safety, enhancing outcomes, and reducing healthcare costs through innovative, AI-driven technologies. Trusted by hospitals in India, the USA, and Africa, Dozee is revolutionizing healthcare with cutting-edge solutions. Role Overview As a Biomedical Engineer in Field Operations, you will be the face of Dozee at partner hospitals. This role involves conducting product demonstrations, installing and troubleshooting Dozee devices, and training healthcare professionals on device usage. You will ensure that the deployment and functionality of our solutions meet the highest standards, contributing to better patient outcomes and enhanced operational efficiency. Key Responsibilities Product Demonstrations & Installations Conduct live demonstrations of Dozee s devices at hospitals, showcasing their features and benefits to healthcare professionals. Install Dozee devices, ensuring proper setup and smooth functionality. Provide troubleshooting and technical support during and after installations. Training & Support Train healthcare professionals (nurses, doctors) and patients on how to use Dozee devices and the patient monitoring dashboard. Provide ongoing technical support and assistance, ensuring the devices are used effectively. Gather feedback from end-users to identify opportunities for improvement. Site Assessments & Coordination Perform site assessments to understand hospital requirements and communicate device needs to the remote team. Coordinate with remote teams to relay updates and ensure timely resolution of issues during site visits. Relationship Building Build and maintain strong relationships with healthcare professionals to foster trust and collaboration. Ensure clear, consistent communication between Dozee and hospital staff. Requirements Education & Experience Graduation or Diploma in Science, ITI, or a related field. 0-2 years of field operations or field sales experience in the healthcare or hospital industry. Prior experience working with doctors/nurses is preferred. Skills Basic understanding of computer operations and familiarity with technical tools. Excellent communication skills, with fluency in local languages. Willingness to travel within the city and work in hospital wards. Open to working night shifts occasionally as required. Why Join Dozee Be part of an innovative, mission-driven company revolutionizing healthcare with AI. Opportunity to directly impact patient safety and operational efficiency at top hospitals. Work with a team that has already monitored 1M+ patients and saved over 10 million nursing hours. Qualification : Graduation or Diploma in Science, ITI, or a related field

IT Support Engineer / System Administrator Location: Mumbai Reporting To: Lead IT Infrastructure About the Role We re looking for a proactive and technically sound IT Support Engineer / System Administrator to join our growing IT team. In this role, you'll manage day-to-day IT operations, support internal users, and maintain the stability, performance, and security of our IT infrastructure across systems and networks. You ll be responsible for ensuring seamless technology operations across platforms Windows, macOS, network devices, cloud tools, and security systems. Key Responsibilities System & Device Management Install, configure, and maintain desktops, laptops, servers, and peripherals across Windows and macOS environments. Deploy and manage software, drivers, and operating system updates across all user systems. Maintain IT asset inventory and track hardware, accessories, and mobile devices using asset management tools or spreadsheets. User & Access Management Manage users, groups, and permissions via Active Directory and Microsoft 365 Admin Console. Support onboarding and offboarding processes in collaboration with HR and Operations ensure timely device provisioning and deactivation. Network & Security Operations Set up and manage firewalls, routers, switches, VPNs, and wireless access points to ensure secure and reliable connectivity. Configure and manage VPN access for remote employees and secure inter-office communication. Implement and monitor endpoint protection, antivirus, and malware defense tools. Perform regular system audits to ensure compliance, performance, and data protection. MDM & Remote Device Management Configure and manage MDM solutions like Microsoft Intune and Jamf to enforce security policies and manage devices remotely. IT Support & Troubleshooting Provide L1/L2 support for user issues related to hardware, software, email, VPN, printers, and connectivity. Use IT ticketing systems for issue tracking, prioritization, and resolution. Offer critical IT support during live events, production peaks, or project deliveries. Documentation & Compliance Create and maintain documentation: system configurations, procedures, issue logs, and troubleshooting guides. Support internal and external IT audits with system logs, reports, and policy documentation. Help define and enforce IT usage, security, and access policies. Skills & Qualifications Bachelor s degree in Computer Science, IT, or a related field. 4+ years of hands-on experience in IT support or system administration roles. Strong knowledge of Windows OS, macOS, and core networking principles. Experience with Active Directory, Microsoft 365, and cloud collaboration tools. Working knowledge of MDM platforms (Microsoft Intune, Jamf) and endpoint security tools. Familiarity with configuring firewalls, VPNs, and enterprise networking equipment. Strong problem-solving skills and a user-first mindset. Ability to work independently, prioritize issues, and support users both on-site and remotely. You ll be part of a dynamic team that values innovation, reliability, and continuous learning. This is a hands-on role with direct impact keeping our people connected, productive, and secure every day. Qualification : Bachelors degree in Computer Science, IT, or a related field

Job Title: DevSecOps Engineer Location: Mumbai Education: Graduate / Post-Graduate in Computer Science, Engineering, or a related field Experience: 2 8 years in IT / IT Security (Minimum 2 years in a relevant DevSecOps role) Role Overview We are looking for a DevSecOps Engineer with a strong security-first mindset and deep experience in automating and securing CI/CD pipelines. This role will focus on integrating security into the software development lifecycle, ensuring reliable and secure deployment of cloud-native applications, and maintaining robust infrastructure-as-code practices. The ideal candidate will have hands-on experience in cloud deployments, scripting, infrastructure automation, and a solid understanding of secure coding and development practices. Note: Candidates must be eligible for and able to pass DHS Suitability Clearance. Key Responsibilities Integrate SAST, DAST, and SCA tools into the CI/CD pipeline for automated application security scanning. Define, develop, and maintain CI/CD strategies and pipelines, especially for managing Infrastructure as Code (IaC). Lead build, deployment, and monitoring standards for secure and scalable application delivery. Collaborate with Agile development teams to implement end-to-end automation of application and infrastructure deployments in cloud environments. Automate provisioning and configuration of infrastructure using scripting and templating tools. Maintain and optimize CI/CD tools such as Jenkins, Travis, Ansible, and Kubernetes. Work closely with development, operations, and vendor teams to resolve technical issues and improve system reliability. Monitor, support, and maintain installed systems and infrastructure, ensuring maximum availability and performance. Create and maintain scripts for system efficiency, automation, and operational improvements. Contribute to the design and implementation of secure, scalable, and highly available systems. Ensure strong backup, redundancy, and security strategies are in place and actively maintained. Identify performance bottlenecks and work with development teams to implement solutions. Required Skills & Experience Technical Skills: Strong scripting skills in one or more languages: Shell, Python, Ruby, Perl, Go, Groovy, Helm, PowerShell, etc. Experience with: Infrastructure as Code (IaC) tools and practices Cloud deployments and monitoring of web applications Operating systems: Strong in UNIX/Linux Networking concepts, particularly OSI layers and TCP/IP Experience with the administration and tuning of application stacks such as: Tomcat, JBoss, Apache, NGINX, Ruby, etc. Hands-on experience with: CI/CD tools: Jenkins, Travis, etc. Configuration management: Ansible Container orchestration: Kubernetes Mindset & Soft Skills: Security-first mindset with understanding of secure coding and DevSecOps principles Demonstrated ability to build secure and reliable infrastructure and pipelines Strong analytical and problem-solving skills Effective verbal and non-verbal communication and collaboration skills Proactive, self-driven, and able to work in fast-paced environments Preferred Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or a related field Experience with DevSecOps in regulated or security-sensitive environments Familiarity with compliance requirements and security standards Be at the forefront of secure DevOps practices in a growing and tech-forward organization Work with cutting-edge technologies and tools in cloud-native environments Collaborate with a high-performing, cross-functional team Contribute to meaningful, security-focused development initiatives Competitive compensation and professional growth opportunities Qualification : Graduate / Post-Graduate in Computer Science, Engineering, or a related field

Position: Associate Marketing (Aluminium Foil) Department: Sales & Marketing Location: Mumbai Role Overview: We are seeking a dynamic and results-driven marketing professional to support the growth of our aluminium foil product line. This role focuses on B2B marketing strategy, business development, and market analysis across key sectors including food packaging, pharmaceuticals, construction, and more. Key Responsibilities: Strategy Development: Design and execute targeted B2B marketing strategies to drive demand and brand awareness for aluminium foil products. Business Development: Identify and pursue new business opportunities to expand market presence and grow the customer base. Market Intelligence: Conduct ongoing market research to track industry trends, customer needs, and competitor actions. Client Relationship Management: Build and maintain strong relationships with decision-makers in relevant industries, establishing the company as a preferred supplier and strategic partner. Sales Support: Monitor sales performance against KPIs, generate reports, and adapt marketing initiatives to meet or exceed revenue goals. Deal Closure: Leverage strong commercial acumen to support sales teams in closing high-value deals and meeting sales targets. Key Requirements: MBA in Marketing from a recognized institution. Demonstrated success in a B2B sales and marketing environment, particularly in industrial or materials sectors. In-depth understanding of the aluminium foil market and its major applications. Exceptional communication, negotiation, and presentation skills.

Position: Finance Manager Location: Mumbai, India (Andheri East and/or Turbhe) Division: Finance Employment Type: Full-Time, Onsite About Blenheim Chalcot Blenheim Chalcot is a leading global venture builder with over 25 years of experience creating and scaling SaaS businesses powered by Generative AI. Our portfolio includes 60+ ventures spanning financial services, education, health, and marketing sectors. Our global ecosystem featuring Scale Space in London, the Rajasthan Royals in Mumbai, and a go-to-market base in Austin offers access to world-class talent, tools, and support to accelerate growth and build market-leading companies. Our Values Honesty and Integrity: Acting with transparency and trustworthiness. Resilience: Staying optimistic and adaptable through challenges. Teamwork: Collaborating to elevate and support each other. Innovation: Continuously seeking better solutions and improvements. Deliver Results: Committing to quality and meeting promises. Commercial Awareness: Making financially sound decisions and optimizing value. Role Overview The Finance Manager will oversee all financial operations to ensure the financial health and stability of our GenAI-enabled tech ventures. This role combines strategic leadership with hands-on expertise, supporting senior management in decision-making and driving financial success through innovation and process excellence. Key Responsibilities Lead workshops with stakeholders to identify finance process risks, gaps, and inefficiencies across people, processes, technology, data, and controls. Document current processes, pain points, and stakeholder feedback using process flow diagrams. Drive process improvements and implement robust financial controls leveraging emerging technologies such as Generative AI. Act as liaison between finance and other departments ensuring seamless integration. Lead AI technology integration into finance operations to drive innovation and competitive advantage. Own month-end closing, variance analysis, and finalization of business segmental P&L. Oversee daily accounting activities, ensuring accurate and timely financial reporting. Prepare financial reports analyzing KPIs, revenue, costs, and expenses with historical trends. Support senior business partners in financial planning, budgeting, and forecasting. Prepare business review packs and present reports to senior management and stakeholders. Conduct regular financial analysis to identify trends, variances, and improvement areas. Support internal and statutory audits ensuring timely and accurate completion. Maintain communication with clients, vendors, and external partners. Manage payments and receipts processing timely and accurately. Ensure compliance with local GAAP, VAT, and regulatory requirements. Opportunity Join Blenheim Chalcot as a Finance Manager to shape financial strategies for cutting-edge GenAI-enabled ventures. Work closely with senior leaders across India and the UK, owning end-to-end financial operations and driving high-impact decisions in a dynamic, fast-growing environment. About You CA/ACCA/CIMA qualified with experience in large, complex businesses. Minimum 4+ years of finance experience. Strong knowledge of finance processes, systems, and process implementation. Excellent interpersonal and communication skills, including professional English. In-depth understanding of financial accounting principles, regulations, and best practices. Proficient in accounting software (e.g., Xero) and advanced MS Excel skills. Self-starter able to manage multiple priorities independently. Prior management and supervisory experience in a team environment. Strong business partnering skills, able to work cross-functionally. Flexible and adaptable to a high-growth, rapidly changing environment. Commitment to continuous learning and professional development. Recruitment Process We have a rigorous recruitment process to attract top talent. Please note the role is office-based, requiring colleagues to work onsite five days a week, with flexibility to support personal commitments. This promotes continuous collaboration and community growth across our portfolio. Qualification : CA/ACCA/CIMA qualified with experience in large, complex businesses.

Job Title: Associate Customer Experience Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are hiring a Customer Experience Associate to join our dynamic FinTech venture, Salary Finance, part of the Blenheim Chalcot portfolio. In this role, you will be responsible for delivering world-class customer support via email and live chat, ensuring exceptional service and operational efficiency. You will also collaborate with teams in London and India, contributing to building GenAI-enabled, next-gen digital solutions that make a real impact on people s lives. Key Responsibilities: Respond promptly and professionally to customer queries via live chat and email, providing accurate and empathetic support. Resolve queries related to loan applications, payments, and account updates while maintaining high customer satisfaction. Clearly explain policies, product features, and service terms to customers. Log and maintain detailed records of all customer interactions in the CRM system. Escalate unresolved or complex issues to the appropriate departments, ensuring timely follow-ups. Troubleshoot basic tech issues (e.g., login errors, upload failures) and report bugs to the tech team. Adhere to GDPR and data privacy regulations while handling customer information. Meet or exceed SLAs and quality benchmarks. Identify recurring issues and share insights with the product and operations teams to enhance service efficiency. Update and contribute to the internal knowledge base and customer FAQs. Actively promote a positive brand image and foster customer retention. Share best practices and contribute to team training initiatives. Stay current with product updates and compliance standards through regular training. Qualifications & Skills: 1 3 years of experience in a customer support or client servicing role (preferred, but not mandatory for exceptional candidates). Strong written and verbal communication skills in English. Familiarity with CRM tools and support platforms (e.g., Zendesk, Freshdesk). Knowledge of FinTech, loan processing, or financial services is a plus. Proactive problem-solving ability with strong attention to detail. Adaptable and comfortable working in a fast-paced, dynamic environment. Stakeholder management experience is a strong plus. About Salary Finance: Salary Finance is a purpose-led FinTech organization that empowers employees to improve their financial health through affordable loans, earned wage access, savings tools, and financial education. Our mission is to help millions of people reduce financial stress and live happier, more productive lives. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder. For over 26 years, we ve built, scaled, and invested in disruptive businesses across FinTech, EdTech, HealthTech, GovTech, and beyond. Our India operations, headquartered in Mumbai, serve as a vital engine for innovation and delivery, enabling the global success of our ventures. What You ll Get: Be part of the world s leading digital venture builder. Opportunity to work with cutting-edge GenAI technologies and international teams. Learning and development opportunities through real-world challenges. Inclusive and open culture we celebrate diversity, merit, and innovation. 24 annual leave days + 10 public holidays. Private medical insurance (for you and your immediate family). Life insurance coverage. Fun, flexible, and cricket-loving workplace we own the Rajasthan Royals IPL team! If you're passionate about delivering excellent customer service and want to grow in a collaborative, purpose-led organization, apply now to join us at the forefront of FinTech innovation.

Job Title: Customer Service Associate Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are seeking a proactive and empathetic Customer Service Associate to join Salary Finance, a fast-growing FinTech venture under the Blenheim Chalcot portfolio. In this role, you will be an integral part of the customer operations team, ensuring prompt, compliant, and high-quality customer interactions via live chat and email. You will be working closely with our teams in India and the UK to provide a seamless customer experience while contributing to the enhancement of internal processes and customer-facing solutions. Key Responsibilities: Handle customer inquiries via live chat and email in a professional and timely manner. Provide support related to loan applications, repayments, account updates, and general queries. Interpret and explain financial products, terms, and policies with clarity and compliance. Maintain accurate records in the CRM system and ensure resolution logs are up to date. Escalate unresolved or complex issues to the appropriate teams and follow up until closure. Troubleshoot basic technical issues (login errors, document uploads) and collaborate with the tech team. Ensure strict compliance with GDPR and data protection standards. Meet service benchmarks aligned with SOPs and SLAs. Identify recurring issues and offer feedback to product and operations teams. Recommend improvements for FAQs and knowledge base articles. Support customer retention by providing exceptional service and building rapport. Share insights and best practices with peers to support continuous team improvement. Participate in regular training on product updates, tools, and compliance protocols. About You: You are a detail-oriented, tech-savvy problem solver with a passion for delivering excellent customer service. You thrive in fast-paced, change-driven environments and are eager to contribute to a mission-driven FinTech. Required Skills: Strong communication skills both written and verbal. High emotional intelligence with a customer-first mindset. Prior experience in a customer/client-facing role. Ability to multitask, stay organized, and meet deadlines. Comfortable with Google Sheets, Excel, and manipulating customer data. A collaborative, empathetic, and solutions-focused attitude. Self-motivated and resilient, even in high-pressure situations. Preferred Skills: Experience in financial services, tech, or employee benefits companies. Familiarity with CRM systems and ticketing platforms (e.g., Zendesk, Freshdesk). Working knowledge of G Suite, Advanced Excel, and basic data analysis. Understanding of TCF, GDPR, CCA, and AML regulations. Education: Minimum: High School Diploma Preferred: Bachelor s Degree in any discipline About Salary Finance: Founded in 2015, Salary Finance is one of the UK s leading FinTech platforms improving employee financial well-being. Our platform supports over 4 million employees across 575 clients, including 20% of the FTSE 100. Backed by Blenheim Chalcot and major financial institutions, we provide salary-linked savings, loans, earned wage access, and financial education all through our digital platform. Our mission is to make employees financially healthier and happier, ultimately boosting productivity and well-being at work. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder, with over 26 years of experience building disruptive businesses in FinTech, EdTech, GovTech, HealthTech, and beyond. With over 4,000 employees across 20+ ventures, our India operation (established in 2014) plays a crucial role in innovation, development, and scaling. What We Offer: Be part of the world s leading digital venture builder. Access to cutting-edge GenAI technologies. Opportunities for continuous learning and personal growth. Fun and open work culture (we own the Rajasthan Royals IPL team!). 24 days of annual leave + 10 public holidays. Private medical insurance for you and your family. Life insurance coverage. Diversity & Inclusion: At Blenheim Chalcot, we value diversity, meritocracy, and innovation. We are committed to creating an inclusive workplace that supports all employees in reaching their full potential. We recruit and develop talent based on skills and passion not background. Apply Today: If you're passionate about delivering high-impact customer experiences and eager to be part of an innovative FinTech journey, we'd love to hear from you.

Job Title: Digital Marketing Apprentice Location: Mumbai, India Company: Blenheim Chalcot Type: Full-Time | Apprenticeship Level: Entry-Level / Freshers Welcome The Role: We are seeking a creative and proactive Digital Marketing Apprentice to join the Blenheim Chalcot portfolio team in Mumbai. In this role, you ll gain hands-on experience in brand building, digital experimentation, and content execution across our fast-scaling, GenAI-enabled ventures. You ll work closely with marketing, design, and product teams while learning real-world applications of digital marketing in a venture building environment. Key Responsibilities: Draft and schedule posts for various social media platforms. Monitor and report on key performance metrics (likes, engagement, reach). Research trends, competitors, and generate content ideas. Support execution of email marketing and content marketing campaigns. Create basic visuals using Canva or Adobe Express. Collaborate with cross-functional teams (marketing, product, design). Assist in event promotion, webinars, and online community engagement. Learn and support usage of marketing tools like HubSpot. About You: You are a highly curious, adaptable individual who enjoys creativity and experimentation in digital spaces. You re keen to learn fast, collaborate often, and contribute early. Must-Have Skills: Excellent written and verbal communication. Strong grasp of social media platforms (LinkedIn, Instagram, X, etc.). Creative mindset with attention to detail. Highly proactive, self-starter with a growth mindset. Comfort using design tools (e.g., Canva, Adobe Express). Good comprehension and ability to incorporate feedback. Nice-to-Haves: Prior internship, academic projects, or coursework in marketing. Basic video editing or interest in multimedia content. Familiarity with email platforms, CRMs, or automation tools. This apprenticeship is ideal if you're: Exploring a career in marketing, content, or digital strategy. Looking to learn in a real-world environment with expert mentorship. Excited to contribute to fast-growing ventures backed by a world-class venture builder. What We Offer: Be part of the World s Leading Digital Venture Builder. Early ownership and mentorship from experienced professionals. Learn how GenAI is transforming marketing and digital business. A fun, open, and collaborative work culture (we own the Rajasthan Royals IPL team!). 24 days of annual leave + 10 public holidays. Private medical insurance for you and your immediate family. Life insurance coverage. About Blenheim Chalcot: Blenheim Chalcot is one of the world s leading digital venture builders. For over 26 years, we ve built disruptive businesses in FinTech, EdTech, HealthTech, GovTech, Media, and Sport. We empower visionaries to build the future with technology, strategy, talent, and capital. Blenheim Chalcot India, launched in 2014, plays a pivotal role in our global success driving innovation, supporting ventures, and delivering scalable growth solutions. Diversity & Inclusion: At Blenheim Chalcot, we celebrate differences and create space for everyone to thrive. We are committed to building a workplace that values diversity, encourages growth, and champions innovation at every level. Start your digital marketing career with real impact. Apply now.

Job Title: Account Executive - Enterprise Sales Location: Mumbai, India Company: Builder.ai About Builder.ai Builder.ai is revolutionizing how businesses build software, making it accessible to everyone, regardless of their technical expertise. With over 800 employees and support from $250M Series D funding, Builder.ai empowers organizations like BBC, Makro, and Pepsi to meet their digital transformation goals. We are ranked among the most innovative AI companies and are proud winners of the Europas 2022 Scaleup of the Year. Our diverse and collaborative team operates globally, upholding our HEARTT values (Heart, Entrepreneurship, Accountability, Respect, Trust, and Transparency). We prioritize learning, growth, and pushing boundaries, ensuring that every employee has the opportunity to make an impact. About the Role We are looking for an Account Executive (AE) who is driven to help enterprises embrace digital transformation and grow their online presence. As an AE, you ll be responsible for driving new business, developing account plans, and working with cross-functional teams to deliver results. You ll focus on outbound sales efforts primarily in the BFSI and Manufacturing sectors. You will lead the sales cycle from cold calling to closing deals and develop strong, long-lasting relationships with key decision-makers. Why You Should Join Builder.ai Impactful Work: As an AE, you ll be a part of transformative digital change for enterprises. Autonomy & Growth: This isn t your average sales role you ll have a voice in decision-making and opportunities to lead. Inclusive Culture: We believe in diversity and are committed to fostering an inclusive environment. Perks & Benefits: Enjoy a range of benefits, including discretionary pay, stock options, medical insurance, and more. Responsibilities New Business Development: Target new Enterprise accounts, focusing on BFSI and Manufacturing sectors, primarily through outbound sales efforts. Account Management: Convert existing relationships into potential clients and ensure a smooth transition to Builder.ai. Sales Strategy: Develop and execute account plans including cold calling, prospecting, qualification, and presentations. Sales Pipeline Management: Utilize sales tools (like Salesforce, LinkedIn Sales Navigator) to manage your pipeline, track opportunities, and forecast sales. Client Interaction: Identify key decision-makers and influencers, negotiate, and drive the sales cycle to close. Sales Forecasting: Maintain accurate sales forecasts, keeping stakeholders informed about opportunity progress. Networking: Leverage your existing CXO relationships in BFSI and Manufacturing to expand your territory and build new partnerships. Requirements Experience: 8-10 years of sales experience selling software/technology solutions, ideally to Large Enterprises or Mid-Market organizations. Industry Expertise: Strong focus on BFSI and Manufacturing sectors; prior experience in custom application development is a plus. Sales Acumen: Proven track record of cold calling, proactively generating sales, and consistently meeting targets. Enterprise Sales Experience: Experience in handling multi-account sales, dealing with key decision-makers, and managing long sales cycles. Relationship Building: Strong network of CXO-level relationships within your assigned territory. Skills: Knowledge of sales tools like LinkedIn Sales Navigator, Salesloft, and Salesforce.com. Education: Bachelor s degree in Computer Science, Engineering, or Business (preferred but not mandatory). Benefits Compensation: Discretionary variable pay or commission scheme based on performance. Equity: Stock options in a $450 million funded Series D scale-up. Generous Leave: 24 days of annual leave + public holidays. Family Time: 2 Builder family days each year, plus time off between Christmas and New Year. Health Coverage: Fully funded Private Medical Insurance. Meals & Environment: Free lunch at our state-of-the-art office in Gurugram. At Builder.ai, we re not just creating software we re creating opportunities. This role offers you a chance to grow within a fast-paced, dynamic company at the forefront of AI-driven digital transformation. You ll play a key part in shaping the future of technology for some of the world s most respected brands. Qualification : Bachelors degree in Computer Science, Engineering, or Business (preferred but not mandatory).

Job Title: Director Business Development Location: Mumbai, India Company: Glance An InMobi Group Company About Glance Founded in 2019, Glance is a trailblazing consumer technology company operating innovative digital platforms such as Glance, Roposo, and Nostra. Glance s smart lock screen inspires users by delivering relevant content instantly, without the need to search or download apps, and is featured on over 400 million smartphones globally. Roposo revolutionizes live experiences through immersive, creator-led content, while Nostra is the largest gaming platform across India and Southeast Asia. At Glance, we encourage you to dream big, innovate boldly, and make a tangible impact from day one. Collaborate with talented peers, enjoy autonomy with support, and leverage cutting-edge technology to redefine consumer experiences. Our benefits include daily meals, gym facilities, training programs, tech tools, and a pet-friendly office culture. Role Overview We are seeking a dynamic Director Business Development with entrepreneurial flair to lead our ecommerce and dropshipping product sourcing operations. This pivotal role involves driving strategic partnerships, expanding business operations, and spearheading revenue growth through innovative sourcing and market expansion strategies. Key Responsibilities Partnership Development: Identify, research, and onboard strategic partners, suppliers, and affiliates in the ecommerce and dropshipping sectors. Negotiate contracts and pricing to establish mutually beneficial relationships. Strategic Business Planning: Develop and implement sourcing and business development strategies aligned with company goals. Collaborate with senior leadership to set KPIs, define growth targets, and create actionable plans. Market Analysis & Innovation: Conduct comprehensive market research to uncover trends, competitive dynamics, and growth opportunities. Use insights to drive strategic initiatives and product portfolio expansion. Revenue Optimization: Drive revenue growth by introducing and scaling hero and new products within the ecommerce portfolio. Monitor sales and performance metrics, iterating on strategies to maximize profitability and conversion rates. Business Expansion: Explore and evaluate new market entry opportunities and scalable growth avenues for ecommerce/dropshipping. Assess risks and develop market penetration strategies accordingly. Cross-Functional Leadership: Work closely with marketing, operations, and product teams to ensure alignment and execution of business development strategies. Provide leadership and direction to cross-functional teams, fostering collaboration and goal achievement. Qualifications & Experience Master s degree in Business Administration, Marketing, or related field (preferred). Proven track record in business development, sourcing, sales, or partnership management within ecommerce or dropshipping. Strong knowledge of ecommerce trends, technologies, and industry best practices. Excellent negotiation, communication, and interpersonal skills. Strategic thinker with a results-oriented mindset able to thrive in fast-paced environments. Analytical with proficiency in data-driven decision making. Entrepreneurial spirit passionate about innovation and business growth. Qualification : Masters degree in Business Administration, Marketing, or related field (preferred).

Job Title: Manager Business Development Location: Mumbai, India Company: Glance An InMobi Group Company About Glance Founded in 2019, Glance is a leading consumer technology company operating innovative platforms such as Glance, Roposo, and Nostra. Glance s smart lock screen inspires users by delivering personalized content without needing to search or download apps, reaching over 400 million smartphones worldwide. Roposo is a live streaming platform that transforms live experiences with immersive creator-led content, and Nostra is the largest gaming platform in India and Southeast Asia. At Glance, we encourage you to be bold, think big, and pursue your passion. Join a team of ambitious peers and contribute to mission-critical projects from day one. Enjoy autonomy balanced with collaboration, access to cutting-edge tech, and comprehensive well-being benefits including meals, gym, training, and a pet-friendly workplace. Role Overview We are looking for a dynamic and entrepreneurial Manager Business Development to join our ecommerce/dropshipping business. This role is vital to expanding our product sourcing operations, building strategic partnerships, and driving revenue growth by developing and executing sourcing strategies and negotiating with suppliers. Key Responsibilities Identify and Cultivate Partnerships Research, identify, and onboard potential business partners, suppliers, and affiliates in ecommerce and dropshipping. Initiate communication, negotiate terms, and build long-term mutually beneficial relationships. Strategic Planning Develop and execute sourcing strategies that drive business growth and expand market presence through hero product sourcing. Collaborate with management to set objectives, define KPIs, and create actionable plans to meet targets. Market Analysis Conduct in-depth market research to identify trends, competitor activities, and growth opportunities. Use insights to inform and steer strategic initiatives. Revenue Optimization Implement strategies to enhance revenue streams, improve profitability, and boost sales conversion by frequently introducing new and hero products. Monitor key performance metrics, analyze data, and refine strategies accordingly. Business Expansion Explore new market opportunities and develop scalable plans to enter new segments. Evaluate risks and market entry approaches for sustainable growth. Collaboration & Cross-Functional Leadership Work closely with marketing, operations, and product teams to align efforts and meet company goals. Lead and support cross-functional initiatives ensuring smooth execution and impact. Qualifications Master s degree in Business Administration, Marketing, or a related field (preferred). Proven success in business development, sourcing, sales, or partnership management in ecommerce/dropshipping sectors. Strong knowledge of ecommerce trends, technologies, and industry best practices. Excellent communication, negotiation, and interpersonal skills. Strategic and results-driven thinker with the ability to thrive in a fast-paced environment. Analytical mindset with strong data analysis and interpretation skills. Entrepreneurial attitude with passion for innovation and business growth.

Job Description Role Purpose: This is a strategic leadership position. Primary responsibility is to lead and grow the NIQ Qualitative business Nationally. The candidate will be responsible for driving profitable growth, including the full P&L of the business, Representing VOC and creating awareness of all your portfolio internally and externally. You will lead the India Qualitative business and team of Qualitative researchers, work closely with the various Business Vertical leaders and set a strategy that focuses on account acquisition retention and growth This role is also accountable for accurately managing an active sales pipeline and coaching the specialty seller team to better results by leveraging multiple sales drivers such as prospecting, campaigns, and other account engagement tools. Working closely with business partners across verticals to understand client challenges and ensuring strong awareness and presence of Qual with these clients. Core Responsibilities Own Qualitative Research revenue and cost OP, driving long term profitable growth. Develop and execute the Qualitative Strategy to grow share. Developing a clear blueprint on where to play and how to play and how to win. Introduce new solutions and thought leadership pieces to the team Develop and drive continuous though leadership agenda and participate in external forums. Craft India client engagement plans alongside the Vertical leaders and Business partners for target client activation at local India level. Develop sales plans and strategies accordingly to achieve sales goals in collaboration with each Vertical leader. Articulating it clearly with the Vertical business partners on opportunities for new client penetration, cross sales and upgrades leveraging the practices - Bring to Life the Go to Market plan review, adjust with vertical leaders as well partnering with Regional Qualitative Practice. Ensuring that your team of Qual researchers have a clear blue print of which accounts to focus and alignment with business partners. Serve as senior leader on Local RFP engagements working across SA&I and NielsenIQ for a unified response and representing the Qualitative research requirements. Develop KPI for the teams that focuses not just on NBD but also on client retention, win back, and larger share of continuous business. Manage sales team pipeline and assist in closing deals through strategic intervention. Set quarterly and annual sales quotas. Provide detailed sales forecasting on a monthly basis. Own client-level annual operational (OP) planning inputs with the team at the account/geo level. Create sales reports and provide feedback to SA&I India leader. Drive sales maintaining a long-term perspective to maximize overall revenue generation while being able to generate short term results. Ensure the team is scoping projects responsibly that meet SAI profitability guidelines. Partner closely with Customer Success Teams and vertical leaders to align on goals and strategy and drive shared accountability for revenue targets. Implement annual pricing increases and influence price-setting for new services. Lead and Advise on RFPs as necessary. Ensure NIQ GDF / SDF fund usage where applicable. Be a NIQ relationship driver. Liaise with local NIQ sales leaders on joint business planning, regional commercial efforts, and SAI product pushes. Voice of client Maintain & develop the commercial relationship to clients. Monitor the market and competitor products and activities and feed the same to India lead as well as regional Qual leader. Review customer activity and anticipate prospecting needs. Establish and maintain senior level key prospect/client relationships. Provide input for product development and prioritizations based on client feedback, RFPs requirements, competition analysis and market trends. Collaborate Practice leaders as well as Regional Vertical leader to capture needs and get early feedback on our mid / long term product roadmaps. Product positioning and awareness Clearly and convincingly articulate Qualitative offerings and unique value proposition, matching them with relevant client business challenges/KPIs. Where necessary adapt Regional Qual sales framework to India, linked to use cases relevant to specific target buyer personas and Verticals. Adopt and adjust Regionally built buyer personas profile and objection handling playbook to India market needs. Generate buyer personas database by verticals and help activate the same with GTM plan along with the Vertical Leaders. Facilitate the creation of client case studies to support product positioning. Lead or support T2T client meetings concerning Qual. Maintain broader Qualitative product/technical knowledge across all SAI tools. Participate in regional boot camps. Plan and Initiate local Bootcamps to train the Business partners. People management Recruit and hire Qual Research staff as the case may be. Motivate the teams to achieve their goals. Mentoring and guiding on winning techniques using your experience. Setting their targets and goals and guiding them on how to meet and exceed their KPI. Work with training team and peers to develop sales training content and protocols. Ensure internal processes are followed, including adherence to tracking customer and transactional information in CRM system and other sales and operational processes. Regular performance reviews with the team. Qualifications Expert in Qualitative Research techniques University degree in Marketing / Economics / Psychology / Sociology or related field a must. Preferred Postgraduate or MBA 15+ years working experience in Market Research - Strong understanding and appreciation of the various MR protocols such as concept testing, product testing, U&A, Segmentation, Profiling studies, BHT and so on. Proven Leader of high performing teams Expertise in (application of) one of NielsenIQ solutions is a plus Strong analytical skills Proven sales acumen Skillsets Strong sense of urgency and accounta...

At Deloitte, your work will make an impact that matters, empowering you to thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte provides unrivaled opportunities for you to succeed and realize your full potential. Work You ll Do As a Technical Writer, you will play a critical role in helping to create software documentation for end-users, developers, and other stakeholders. Your tasks will include: Collaboration with Developers: Work closely with software developers to create both user-facing documentation (manuals, tutorials) and internal documentation (architecture diagrams, API references). Documenting Complex Concepts: Simplify and explain complex technical concepts to make them easily understandable for a range of audiences. Editing and Proofreading: Review and improve documentation created by other technical writers to ensure clarity and accuracy. User Testing: Conduct user testing to ensure the documentation is suitable and meets the needs of the end-user. Responsibilities Include: Prepare instruction manuals and other user documentation. Participate in requirements discussions with stakeholders to understand the needs and objectives. Break down the work breakdown structure (WBS) and product backlog into simple user stories for documentation. Disseminate technical information in simple language for non-technical audiences. Ensure technical accuracy and product knowledge in user documentation. Create and update software documentation after collaboration with subject matter experts and technical staff. Assist other writers in creating high-quality documentation. Convert complex technical content into easy-to-understand language for multiple audiences. Develop product manuals, screenshots, and tutorials. Write documentation for internal teams such as developers, programmers, and other technical staff. Communicate complex ideas concisely and clearly. Requirements A Bachelor s degree or higher in Information Systems, Information Technology, Computer Science, or a related field. 6+ years of proven experience in writing technical documentation. Strong ability to understand and explain complex technical concepts. Excellent research and analytical skills. Ability to manage multiple projects and deliver on tight deadlines. Excellent technical writing skills and attention to detail. Excellent verbal and written communication skills. Strong knowledge of MS Office or Google Docs. Your Role as a Leader: At Deloitte India, leadership is valued at all levels. We expect our people to embrace and live our purpose by identifying the most important issues for our clients, teams, and society, and making a meaningful impact. We aim to inspire purpose-driven leadership across the organization. How You ll Grow Deloitte s professional development plan helps people at every career level identify their strengths and use them to do their best work every day. Whether you're starting out or in a senior position, you ll have opportunities to learn, grow, and develop world-class skills through on-the-job learning and formal programs at Deloitte University. Benefits At Deloitte, we value our people and offer a broad range of benefits designed to support your personal and professional well-being. Learn more about what working at Deloitte can mean for you and your career growth. Our Purpose Deloitte is driven by a singular purpose: To make an impact that matters. Every day, Deloitte people are making a real difference in the communities they live and work. We pride ourselves on quality, integrity, and positive change, and we strive to be a role model organization. Explore Deloitte's global impact and learn more about our purpose. Deloitte is where your skills will flourish, and your career will be empowered. If you're ready to make a real impact and grow in your technical writing career, apply now. Qualification : A Bachelors degree or higher in Information Systems, Information Technology, Computer Science, or a related field.

Associate Accounting Specialist About Dow At Dow, we put people first and are committed to integrity, respect, and safety for our employees, customers, and the planet. We are a diverse community of relentless problem-solvers who thrive on collaboration, innovation, and the pursuit of a sustainable future. By leveraging science and technology, we help transform industries and shape the world we live in. If you're looking for a meaningful and challenging role, you're in the right place. About the Role As an Associate Accounting Specialist, you will provide cost accounting support and reporting while ensuring accurate financial records. You will oversee cost center expenses, budgeting, inventory valuation, and financial analysis to support decision-making for business and functional teams. This role requires strong analytical skills, knowledge of SAP, and expertise in financial reporting. Core Responsibilities Cost Center & Budgeting Review cost center spending and understand cost drivers. Analyze variances vs. budget and prior periods to identify root causes. Facilitate cost center allocations, recharges, recoveries, and residual analysis. Financial Reporting & Analysis Support reporting and analysis for the supply chain function. Assist business teams with financial analysis for decision-making. Ensure SOX compliance for cost accounting activities. Inventory & Cost Accounting Ensure accurate inventory valuation across management, tax, and statutory books. Manage cycle counting and stock reconciliation to maintain accurate inventory records. Oversee product cost estimates (PCE) and investigate costing errors. Identify and correct intercompany variances. Accounting Compliance & Controls Record and monitor accounting entries during monthly closing. Facilitate the inter-company re-billing process. Differentiate between capital and expense costs for accurate reporting. Support internal & external audits for cost accounting activities. Qualifications CMA/CA qualification with 3-5 years of relevant experience in cost accounting. Proficiency in SAP and Microsoft applications (Excel, Word, PowerPoint, Outlook). Skills & Competencies Strong business acumen and ability to act as a strategic business partner. Team player with excellent communication and collaboration skills. Analytical mindset with a focus on process improvement. Proficiency in SAP, Excel, and financial reporting tools. Fluent in English (written and verbal). Additional Information Relocation assistance is not available for this position. Flexibility to work across international time zones may be required. Total Rewards & Benefits Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Learning, mentoring, and development opportunities. Retirement & Financial Planning Savings plans, stock purchase programs, and financial resources. Health & Wellbeing Comprehensive medical, life insurance, and mental health support. Flexible Work Culture Role-based flexibility for work-life balance. Parental Leave & Family Support Paid leave for new parents and caregivers. Time Off & Volunteer Programs Paid vacation, volunteering opportunities, and Employee Resource Groups (ERGs). On-Site Fitness & Discounts Gym memberships, shopping discounts, and travel insurance (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science. With 1,000+ employees, our manufacturing sites, innovation centers, and commercial offices drive advancements in packaging, infrastructure, automotive, and consumer care. We are Great Place to Work Certified and actively support Corporate Social Responsibility (CSR) initiatives that empower women, children, and differently-abled individuals through technology and employee volunteerism. Join Our Team & Make an Impact! At Dow, diversity is our strength, and we are committed to equal opportunities for all. If you need any accommodations during the application or interview process, please let us know. Apply now and be part of a global team shaping the future through science and innovation! Qualification : CMA/CA qualification with 3-5 years of relevant experience in cost accounting.

Accounting Specialist About Dow At Dow, we believe in putting people first and are committed to delivering integrity, respect, and safety for our employees, customers, and the planet. We are a diverse and innovative team of relentless problem solvers who work together to transform industries and shape a sustainable future. Our purpose is simple: to deliver a better world through science and collaboration. If you're looking for a challenging and meaningful role, you re in the right place. About the Role As an Accounting Specialist, you will be responsible for managing day-to-day accounting activities (US GAAP/Indian GAAP), month-end and year-end closing, balance sheet reconciliation, and financial reporting. You will ensure accuracy, completeness, and compliance in financial records while supporting audits, tax functions, and process improvements through automation and digital transformation initiatives. Key Responsibilities Financial Accounting & Reporting Manage day-to-day accounting under US GAAP and Indian GAAP (Ind AS). Oversee monthly, quarterly, and annual closing activities. Prepare financial statements as per Indian GAAP, including statutory audit schedules. Conduct monthly balance sheet reconciliation using BlackLine. Perform monthly flux analysis to explain significant fluctuations in financials. Develop quarterly and year-end financial schedules. Ensure internal controls are effective and aligned with corporate policies. Support internal and external audits by providing necessary financial data. Tax & Compliance Support Assist the tax team in preparing various tax reports and tax audit requirements. Ensure financial compliance with local statutory and regulatory requirements. Process Improvements & Automation Identify process inefficiencies and drive productivity improvements. Support automation initiatives (including macros and Robotics Process Automation - RPA). Qualifications & Experience Education B.Com. (Mandatory) Chartered Accountant (CA) / US CPA (Preferred) Experience 6-7 years of experience in financial accounting under US GAAP/Ind AS. 2-3 years of experience in corporate or public accounting. 2-3 years of experience in a Western multinational corporation (MNC). Key Competencies & Skills Strong knowledge of Indian GAAP (Ind AS) and US GAAP. Results-driven with a proactive and analytical mindset. Process-oriented with a keen eye for efficiency and improvements. Strong skills in SAP Finance (ECC FICO module). Proficiency in Microsoft Excel and tax-related financial tools. Excellent communication skills with the ability to collaborate across functions. Fluent in English (written and verbal). Additional Information Relocation assistance is NOT available for this position. Flexible work schedule may be required to align with international time zones. Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Opportunities for training, mentoring, and professional development. Comprehensive Benefits Medical, life insurance, and mental health support. Work-Life Balance Flexible workplace culture for personal and professional productivity. Parental & Family Support Paid leave for new parents and caregivers. Paid Time Off & Volunteering Vacation allowance, community engagement, and Employee Resource Groups (ERGs). Wellbeing & Perks Gym memberships, discounts, and transportation benefits (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science, providing innovative solutions across packaging, infrastructure, automotive, and consumer care. With 1,000+ employees, we are a Great Place to Work Certified company, committed to corporate social responsibility (CSR). We actively support women, children, and differently-abled individuals through technology and volunteerism. Join Our Team & Make an Impact! At Dow, we celebrate diversity, collaboration, and innovation. If you are passionate about finance and accounting and want to contribute to a sustainable future, we encourage you to apply! Apply now and be part of a global team transforming industries through science!

Business Process Specialist Location: Mumbai, India About Dow At Dow, we believe in putting people first and are committed to delivering integrity, respect, and safety for our employees, customers, and the planet. We are a diverse and innovative team of relentless problem solvers who work together to transform industries and shape a sustainable future. Our purpose is simple: to deliver a better world through science and collaboration. If you're looking for a challenging and meaningful role, you re in the right place. About the Role Dow's Integrated Supply Chain & Improve & Scale Digital Solutions Team delivers value by defining, enabling, and supporting processes and system capabilities needed by our businesses. As a Business Process Specialist, you will play a critical role in executing strategies, driving process enhancements, and collaborating with global and regional teams to optimize supply chain operations. You will collect and analyze work process and system requirements, ensuring alignment with design principles and business needs. You will act as a subject matter expert for key supply chain functions, supporting systems like SAP, Microsoft Dynamics, OM Partners, Oracle Transportation Management, and more. Additionally, you will be responsible for compliance, regulatory adherence, training, and continuous process improvement initiatives. This role operates under the functional guidance of Global Business Process Leaders and Experts, collaborating with business process teams across Integrated Supply Chain (ISC) and Information Systems (IS). Key Responsibilities Process & System Optimization Develop in-depth knowledge of work processes, systems, technologies, applications, data, and key metrics. Provide expert-level support on system functionality, process improvement, and issue resolution. Gather, evaluate, and document work process requirements for global initiatives and projects. Ensure process compliance with regulatory and internal standards. Collaboration & Stakeholder Engagement Act as a key liaison between business units, IT teams, and process improvement functions. Support peer organizations and cross-functional teams in corporate initiatives, system testing, data migration, and implementation. Develop and deliver training programs, knowledge transfer sessions, and coaching for support teams. Data & Performance Analysis Analyze process performance metrics to monitor consistency and alignment with business goals. Identify gaps in global capabilities, leveraging best practices and emerging technologies for continuous improvement. Qualifications & Experience Education Bachelor s degree (Required) Engineering or Science preferred. Experience Minimum 3 years of relevant experience in Supply Chain, Customer Service, or Process Improvement. Technical Skills Advanced skills in Microsoft Excel, Power BI, and PowerPoint. Strong experience in handling large data sets from multiple sources. Proficiency in Data Visualization tools & techniques. Preferred Skills Digital mindset with a strong focus on innovation and automation. Critical thinking and problem-solving skills. Project management and system/process improvement expertise. Training delivery experience. Excellent communication skills verbal and written. Additional Information Flexibility to support global operations and alternate time zones (North America, EMEAI, LAA, APAC) is required. Relocation assistance is NOT available for this role. Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Opportunities for training, mentoring, and professional development. Comprehensive Benefits Medical, life insurance, and mental health support. Work-Life Balance Flexible workplace culture for personal and professional productivity. Parental & Family Support Paid leave for new parents and caregivers. Paid Time Off & Volunteering Vacation allowance, community engagement, and Employee Resource Groups (ERGs). Wellbeing & Perks Gym memberships, discounts, and transportation benefits (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science, providing innovative solutions across packaging, infrastructure, automotive, and consumer care. With 1,000+ employees, we are a Great Place to Work Certified company, committed to corporate social responsibility (CSR). We actively support women, children, and differently-abled individuals through technology and volunteerism. Join Our Team & Make an Impact! At Dow, we celebrate diversity, collaboration, and innovation. If you are passionate about business process improvement and digital transformation, we encourage you to apply! Apply now and be part of a global team transforming industries through science! Qualification : Bachelors degree (Required) Engineering or Science preferred.

International Trade Operations Senior Logistics Specialist Location: Mumbai, India About Dow At Dow, we put people first and are passionate about delivering integrity, respect, and safety for our employees, customers, and the planet. We are a diverse and innovative community of problem solvers who work together to transform industries and shape a sustainable future through science and collaboration. If you're looking for a challenging and meaningful role, you re in the right place. About the Role The International Trade Operations Senior Logistics Specialist plays a key role in managing containerized transport logistics for exports and imports to and from North America across all transport modes. This position works closely with Customer Service, Business Supply Chain, and Site Logistics teams to ensure seamless international trade operations. You will analyze and resolve logistics challenges using technical expertise, prescribed policies, and past experience while receiving moderate guidance and direction. Key Responsibilities Logistics & Shipment Management Manage the Leverage Team functional mailbox, monitoring delivery notes and shipment processes. Run daily Z2 Block Reports, addressing errors and coordinating with order owners. Resolve system errors related to shipment creation and auto-new offer by opening tickets with DSS. Update equipment types, ECC Equipment Table, and ECC Loadability Matrix as required. Communicate with Export Logistics Manager and Business Loadability Contact regarding loadability queries. Route & Data Management Handle the FNAROUT functional mailbox and manage route creation via OTM and ECC transportation connection points. Maintain Business Structure reports within ECC. Execute the Logistics Processing Tool process daily, ensuring accurate updates to Freight Forwarders. Qualifications & Experience Education Bachelor s Degree (Required) Preferred in Supply Chain Management, Business, Engineering, or other Sciences. Experience 3-6 years of experience in International Trade Logistics, Supply Chain, or a Manufacturing environment. Technical Skills Proficiency in SAP/ECC (Enterprise Core Component). Strong analytical and problem-solving skills. Advanced computer proficiency, including data analysis tools. Experience in project management and process improvement. Preferred Skills Strong interpersonal and communication skills. Ability to work independently and in a team-oriented environment. Fluency in English (written & verbal); proficiency in additional languages is a plus. Ability to work in U.S. Eastern Standard Time (Midland, MI hours). Additional Notes This role requires an understanding of key business drivers and best practices within the logistics function. You will analyze and resolve problems using technical knowledge, established processes, and sound judgment. Your performance will impact both individual and team success, making it essential to follow guidelines and policies while driving efficiency and innovation. Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Opportunities for training, mentoring, and professional development. Comprehensive Benefits Medical, life insurance, and mental health support. Work-Life Balance Flexible workplace culture for personal and professional productivity. Parental & Family Support Paid leave for new parents and caregivers. Paid Time Off & Volunteering Vacation allowance, community engagement, and Employee Resource Groups (ERGs). Wellbeing & Perks Gym memberships, discounts, and transportation benefits (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science, providing innovative solutions across packaging, infrastructure, automotive, and consumer care. With 1,000+ employees, we are a Great Place to Work Certified company, committed to corporate social responsibility (CSR). We actively support women, children, and differently-abled individuals through technology and volunteerism. Join Our Team & Make an Impact! At Dow, we celebrate diversity, collaboration, and innovation. If you are passionate about international trade logistics and supply chain operations, we encourage you to apply! Apply now and be part of a global team transforming industries through science! Qualification : Bachelors Degree (Required) Preferred in Supply Chain Management, Business, Engineering, or other Sciences.

At DBS Transformation Group, we nurture the culture of the "World s Best Bank" (Euromoney 2018, 2019, and 2020). Our approach is both a science and an art. We immerse stakeholders in design thinking, encourage experimentation, and drive innovation across our pipeline. We build connections between corporate entrepreneurs and start-ups, focusing on solutions that transform how people live, work, and play. Our team is passionate about making banking joyful while having lots of fun along the way! Role: Transformation Lead The Transformation Lead plays a critical role in driving change and supporting key business projects within the transformation portfolio. This role involves shaping internal communication strategies, promoting transformation initiatives, and implementing innovative solutions such as Generative AI use cases across the organization. Key Responsibilities: Strategize and implement internal communication campaigns to promote a deeper understanding of the bank s transformation initiatives. Unify and elevate messaging across various Transformation Group pillars. Collaborate with internal partners (Group Marketing & Communications, HR, T&O COO communications teams) to ensure communication materials align with transformation objectives. Produce compelling content for internal platforms, such as intranet, knowledge portals, and email bulletins, ensuring optimal reach and engagement. Plan, edit, and write content to communicate organizational initiatives and projects effectively to employees and stakeholders. Drive the development and implementation of the bank s transformation agenda. Lead the implementation of Generative AI use cases for DBIL, ensuring adoption and value creation. Collaborate with Business COOs and function PM leads on the transformation book of work. Provide regular reporting and updates on Transformation Workstreams to senior management. Requirements: Independent self-starter with experience leading multi-disciplinary projects across various stakeholders. Strong storytelling skills both with words and data capable of engaging stakeholders and securing buy-in. Excellent writing, editing, and proofreading skills. Holistic thinker with an inquisitive and creative mind, considering multiple angles and perspectives. Strong interpersonal and stakeholder management skills. Experience working with cross-functional teams and senior executive management. Bachelor s degree or equivalent experience. Apply Now: We offer a competitive salary and benefits package, along with the professional advantages of a dynamic environment that supports your development and recognizes your achievements. Qualification : Bachelors/University degree or equivalent experience