Goods Receipt AND Issue Jobs in Pune

Quality Specialist Location: Pune Job Type: Full-Time Job Summary The **Product Quality Specialist** plays a critical role in **assessing the quality of inbound and outbound documentation** to ensure compliance with internal quality control standards. This role requires knowledge of operational procedures, the ability to **identify process improvement opportunities**, and expertise in quality systems. The specialist will support both internal and external documentation needs, perform detailed analysis of non-conformances, and coordinate testing activities to maintain **high-quality standards across products.** Primary Responsibilities Documentation Review **Review source documents, including material test records**, to ensure quality, completeness, and compliance with engineering specifications. Record Monitoring & Issue Resolution Monitor, track, and follow up on outstanding record issues, ensuring **timely resolution of discrepancies.** Documentation Changes Respond to and coordinate any requested documentation changes, ensuring accurate recordkeeping. Archiving & Record Support Assist with archiving and scanning, and **provide electronic copies of archived records** as requested for internal and external stakeholders. Quality System Maintenance Help **maintain the quality system requirements** and ensure compliance with the company s standards and practices. Non-Conformance Management **Raise Non-Conformance Reports (NCRs)** for assemblies that do not comply with BOM, GAD, and testing requirements. Collaborate with cross-functional teams to perform **root cause analysis** and provide technical support for corrective actions. Testing & Witness Activities **Perform witness activities for testing** against product standards and NOV test procedures. Coordinate with **Third-Party Inspectors (TPI)** and customer representatives as needed. Test Procedure Development **Review, write, and prepare FAT (Factory Acceptance Test) procedures and test report formats** for new products. Support Quality Practices Assist in developing new work practices and procedures related to quality and continuous improvement. Supplier & Client Assessments Ensure that quality assurance assessments at suppliers and client sites are performed in compliance with company requirements. Training & SOPs Maintain up-to-date training on **Quality Standard Operating Procedures (SOPs)** in relation to the quality system. Facility/Group-Specific Responsibilities 3rd Party Coordination **Schedule and coordinate 3rd party-related tasks**, ensuring alignment with quality and manufacturing teams. Technical & Administrative Support Provide **technical and administrative support** to the quality function, assisting with documentation review, training, and error resolution. Work Order Documentation **Review Work Order specific reports**, including MTR, HT, Dimensional Inspection, and NDT reports, and others. Audit Support Assist in **API Audit document review and preparation**, ensuring all necessary documentation is in place. Product Standards Expertise **Ensure thorough understanding of product standards** (e.g., API 6A, 16A, 16C), particularly regarding quality, calibration, material, testing, and marking requirements. Multiple Task Management **Demonstrated ability to manage multiple tasks** and meet deadlines without compromising on quality. Education & Experience Qualifications Education Diploma or Degree in Instrumentation, Electrical, Mechanical Engineering, or similar field preferred. Experience For Diploma Holders: **Minimum 6-8 years of experience in quality documentation review and testing** in a manufacturing environment. For Degree Holders: **Minimum 3-4 years of relevant experience.** Skills & Knowledge **Familiarity with MTR and quality documentation review.** Knowledge of hydraulic and electrical schematics. **Proficiency in Microsoft Office** (Word, Excel) and experience with Access and Oracle ERP systems is a plus. **Knowledge of API, ISO, and ASTM standards is preferred.** Job Requirements Documentation Management **Strong ability to manage and review complex documentation** and maintain accurate records. Quality Control & Testing Experience in witnessing tests and **reviewing product quality reports.** Cross-Functional Collaboration **Ability to work closely with cross-functional teams** to resolve quality issues and implement improvements. Behavioral Competencies Must maintain **good behavior and professional conduct** while interacting with colleagues and clients. **Strong written and verbal communication skills** for interacting with various departments, customers, and auditors. Technical Competencies **Strong proficiency in using MS Office** and familiarity with ERP systems (Oracle, Access). **Basic understanding of welding, ASTM standards, and product testing procedures.** Qualification : Diploma or Degree in Instrumentation, Electrical, Mechanical Engineering, or similar field preferred

Assistant Manager Leasing Location: Pune Company: Gera Developments Pvt. Ltd. Department: Leasing & Property Management Experience: 3 6 Years Employment Type: Full-time About Gera Developments Gera Developments Pvt. Ltd. is a forward-thinking real estate developer known for delivering high-quality residential and commercial projects. With a legacy of over 50 years, Gera is recognized for innovation, transparency, and a strong customer-first philosophy. Job Purpose To ensure the efficient and accurate execution of leasing operations, from documentation to payment tracking. This role will work cross-functionally with finance, legal, and operations teams to manage leasing lifecycle activities, generate reports, and support tenant coordination. Key Responsibilities Lease Management Maintain accurate records of all lease agreements, renewals, and terminations. Track key dates (renewals, expiries, notice periods) and ensure proactive re-leasing strategies. Ensure all leasing activities are conducted as per defined internal processes. Billing & Payment Oversight Prepare and issue invoices for rent, CAM charges, and other billables. Track and monitor incoming/outgoing payments, following up on delays or discrepancies. Liaise with the finance team for monthly reconciliation and collections tracking. Cross-functional Coordination Act as a central point of contact between leasing, finance, operations, and legal departments. Assist legal teams in reviewing and updating lease-related documentation. Ensure coordination for tenant onboarding and exit processes. Reporting & Analysis Generate and maintain monthly and quarterly reports on: Occupancy & vacancy status Revenue forecasts Lease expiries & upcoming renewals Provide timely updates to management for strategic decision-making. Tenant Support Address tenant inquiries related to lease terms, payments, or renewal processes. Ensure timely resolution of complaints and excellent tenant experience. Process Improvement Evaluate existing leasing workflows and propose enhancements for efficiency and compliance. Recommend automation or software improvements where applicable. Requirements Education: Bachelor s Degree in Commerce, Business Administration, Real Estate, or related field. MBA preferred (but not mandatory). Experience: 3 6 years of relevant experience in leasing operations, preferably in real estate, commercial property management, or retail leasing. Skills & Competencies Functional Skills: Strong understanding of leasing processes and real estate contracts Experience in invoice generation, payment tracking, and reconciliation Excellent command over MS Excel and working knowledge of leasing/property management software Meticulous record-keeping and documentation skills Soft Skills: Strong coordination and stakeholder management Excellent verbal and written communication Highly organized, proactive, and process-oriented Ability to handle confidential data with integrity Be part of one of Pune s most respected real estate developers Work in a dynamic, fast-paced environment Opportunity to collaborate across departments and contribute to business-critical operations If you're passionate about operational excellence and real estate leasing, Gera is the place to accelerate your career. Qualification : Bachelors Degree in Commerce, Business Administration, Real Estate, or related field

Receptionist cum Administrative Executive Location: Pune Experience: 3 7 years Education: Any Graduate Job Type: Full-Time Job Overview We are seeking a highly organized and professional Receptionist cum Administrative Executive to manage our office front desk and provide administrative support. The ideal candidate will be the first point of contact for guests, customers, and employees, while also handling various administrative tasks such as travel booking, vendor management, and office operations. Key Responsibilities Reception & Front Desk Management: Maintain a neat and well-organized reception area. Greet guests, customers, and employees with professionalism and courtesy, directing them to the appropriate person or department. Manage and route incoming phone calls effectively. Provide excellent customer service by addressing inquiries and resolving issues promptly to ensure a positive experience for all visitors and callers. Handle mail and deliveries by receiving, sorting, and distributing them accurately. Manage office security by following safety procedures, controlling access via the reception desk, and issuing visitor badges. Administrative Support: Monitor office supplies inventory and ensure timely procurement within budgetary constraints. Gather, compile, and prepare data for necessary reports as needed. Maintain accurate filing and documentation. Ensure compliance with company policies and procedures in daily operations. Coordinate internal meetings and office events, including contacting employees for event participation. Manage employee leave and attendance records. Facility & Vendor Management: Coordinate travel bookings (domestic and international) for employees. Oversee facility maintenance activities and manage vendors (e.g., electricians, cleaners). Coordinate courier deliveries, ensuring proper tracking and timely receipt. Ensure basic cleanliness and hygiene of office premises. Other Responsibilities: Provide general administrative support to all teams as requested. Work closely under the guidance of the Manager to support day-to-day office functions. Skill Requirements Minimum 3 years of experience in an administrative or receptionist role. Graduation or Diploma in any relevant field. Proficient in MS Office Suite, particularly MS Word and MS Excel. Familiarity with office equipment like printers and fax machines. Excellent written and verbal communication skills. Strong telephone etiquette and professional demeanor. Resourceful, proactive, and able to multitask efficiently. Strong time-management and organizational skills, with the ability to prioritize tasks. Ability to propose new ideas and contribute to improving office processes. Analytical mindset with good problem-solving abilities. Qualification : Any Graduate

Reporting Analyst Location: Pune Department: Research and Development Software Development Employment Type: Full-Time About Entrata Founded in 2003 by visionary college students transforming online rent payments, Entrata has grown into a global leader serving property owners, managers, and residents. Our award-winning software suite covers rent payments, insurance, leasing, maintenance, marketing, and communications reshaping property management worldwide. With over 2,200 team members globally across offices in Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with enterprise stability. We value transparent communication, diversity of thought, boldness, resilience, and collective excellence to create better living experiences. Role Overview Entrata is seeking a highly analytical and detail-oriented Reporting & Metrics Analyst to join our R&D team. In this role, you will design and maintain the reporting infrastructure that drives operational transparency and accountability across the product development lifecycle. You will collaborate closely with Product, Engineering, and Product Marketing teams to provide real-time insights into requirement tracking, release readiness, internal tool adoption, and go-to-market asset status. The ideal candidate has deep expertise in Domo, strong SQL skills, and familiarity with Jira schema and Agile workflows. Your passion for building intuitive dashboards, surfacing actionable metrics, and automating reporting will enable scalable, data-driven decisions. Key Responsibilities Design, develop, and maintain dashboards in Domo that track SDLC progress, release health, and adoption metrics. Ensure Jira data integrity by maintaining consistent tagging, statuses, and structures for epics and user stories. Write custom SQL queries to create calculated metrics, join datasets, and implement audit flags. Monitor data freshness and proactively alert teams to any inconsistencies or missing inputs. Track and report on product requirements planning and execution, including ownership and release eligibility. Provide visibility into internal communications deliverables, such as product updates, launch decks, and customer enablement content. Analyze usage and adoption metrics for internal tools (e.g., support agents, documentation platforms). Collaborate with Product Marketing to define standardized reports for quarterly planning, user conferences, and release briefings. Automate reporting workflows to minimize manual effort and maximize accuracy. Deliver regular reporting packages to R&D and cross-functional leadership teams. Minimum Qualifications 2+ years of experience in analytics or reporting within software, product, or data operations environments. Strong hands-on experience creating dashboards in Domo. Proficient in SQL for querying and manipulating complex datasets. Familiarity with Jira data structures, issue hierarchies, and Agile methodologies. Detail-oriented with a strong commitment to data quality and reporting accuracy. Excellent communication skills, with the ability to clearly document insights and enable stakeholders. Ability to manage multiple stakeholders and priorities in a fast-paced setting. Preferred Qualifications Experience reporting on product development, SDLC, or Agile delivery metrics. Background supporting go-to-market deliverables or product marketing functions. Familiarity with support analytics or customer experience platforms (e.g., Zendesk, internal AI tools). Comfortable collaborating with distributed teams and using remote collaboration tools.

Job Title: Sub Category Manager Procurement Location: Pune Department: Tender Management / Procurement Function: Procurement & Vendor Development Experience: Minimum 5 Years Education: BE / B.Tech (Engineering Any Specialization) Working Language: English Employment Type: Full-Time Position Overview We are seeking a Sub Category Manager Procurement with strong expertise in vendor sourcing and strategic vendor development. This role is critical in building and managing a high-performing supplier base, ensuring cost efficiency, quality compliance, and timely procurement across categories such as MEP, HVAC, civil, electrical, and safety equipment. The ideal candidate brings a balance of strategic thinking and hands-on execution in procurement operations, vendor negotiation, rate contract management, and cross-functional coordination. Key Responsibilities Vendor Sourcing & Profiling Identify and onboard vendors across categories including MEP, HVAC, civil, electrical, and R&M. Conduct market research and benchmarking to source cost-effective and high-quality suppliers. Perform vendor due diligence ensuring compliance with organizational standards and regulatory norms. Strategic Vendor Development Build and nurture long-term, strategic vendor relationships. Define and track vendor performance metrics (KPIs) and initiate performance improvement actions. Align vendors with organizational objectives through structured reviews and feedback loops. Procurement Strategy & Execution Lead rate analysis, cost negotiations, and value engineering initiatives. Manage Annual Rate Contracts (ARCs) for key categories like safety gear, pumps, HVAC, and consumables. Develop customized procurement solutions and spares for site-specific requirements. Operational Coordination & Compliance Collaborate with site teams for BOQ clarification, amendments, and procurement issue resolution. Manage procurement transactions and approvals via the SAP-MM module. Facilitate vendor site visits (recce) for accurate scoping and quotation preparation. Reporting & Analysis Generate MIS reports, comparative cost analyses, and vendor performance summaries. Track and optimize procurement turnaround times (TAT) for all categories under management. Key Qualifications & Skills Technical Expertise Deep knowledge of procurement categories like MEP systems, HVAC, safety, civil works, and consumables. Strong understanding of procurement life cycle, sourcing strategies, and material specifications. Vendor Management Proficiency in vendor negotiation, onboarding, assessment, and relationship management. Experience developing vendors for integrated facility management (IFM) or large-scale real estate/infrastructure projects is an advantage. Soft Skills Strong coordination and communication skills across vendors and cross-functional internal teams. Ability to thrive under pressure and deliver within tight timelines. Preferred Industry Background Residential complexes, commercial offices, malls, industrial parks, or integrated facility management (IFM) sectors. Core Competencies Strategic Thinking & Problem Solving Cost Optimization & Commercial Acumen Attention to Detail & Quality Assurance Innovation & Process Improvement Qualification : BE / B.Tech (Engineering Any Specialization)

Position: Plant PC&L Supervisor Location: Pune Company: FORVIA A Global Leader in Sustainable Mobility About FORVIA FORVIA is at the forefront of automotive innovation, delivering smart, safe, and sustainable mobility solutions. As the world s 7th largest automotive supplier, we employ over 157,000 people across 43 countries. Our work is found in 1 out of every 2 vehicles globally. We are committed to pioneering change in clean mobility, vehicle interiors, electronics, and lifecycle solutions. Your Mission As a Plant PC&L Supervisor, you will oversee internal logistics operations from the receipt of materials to the shipment of finished goods. Your role is critical in ensuring smooth, efficient material flow throughout the plant, supporting production demands, and maintaining high standards of operational excellence. Key Responsibilities Internal Logistics & Material Flow Ensure timely and accurate delivery of materials to production lines using internal transport systems (e.g., small trains). Oversee unloading of incoming materials and maintain a clean, organized warehouse and stocking areas. Track supplier delivery performance and manage alert systems in picking zones to address discrepancies. Customer Delivery & Outbound Logistics Monitor and manage sequencing operations to ensure timely and accurate customer deliveries. Supervise the preparation and loading of finished goods, ensuring compliance with customer requirements. Track shipment status, communicate any delivery failures, and contribute to the reduction of Misdeliveries per Million (MPM). Logistics Operations & Systems Implement and maintain logistics fundamentals such as traceability, booking systems, labeling, and container management. Apply and reinforce First In, First Out (FIFO) practices with proper visual and physical control systems. Team & Resource Management Organize and allocate manpower and equipment to meet production and logistics needs. Lead, train, and coach a team of logistics operators to achieve high levels of performance and engagement. Continuous Improvement Identify and implement process improvements to increase productivity and efficiency within logistics operations. Your Profile Education Graduate in any discipline (logistics, supply chain, or related fields preferred). Experience 5 to 8 years of experience in production or logistics within an industrial or manufacturing environment, preferably automotive. Skills & Competencies Strong understanding of logistics principles and systems (MRP, FIFO, MPM). Proven leadership and team management capabilities. Strong communication, organizational, and problem-solving skills. Focus on operational efficiency, customer satisfaction, and continuous improvement. Global Career Opportunities: With operations in 43 countries, career mobility and growth are part of the journey. Learning & Development: Access to FORVIA University with more than 22 hours of annual training, online and on-site. Inclusive & Diverse Culture: We promote diversity through inclusive hiring, global collaboration, and gender equity goals. Sustainability Commitment: As the first global automotive group certified under the SBTi Net-Zero Standard, we aim to achieve CO Net Zero by 2045, guided by the principles of use less, use better, and use longer. Innovation-Driven Work: Be part of a team that s shaping the future of mobility through advanced technologies and digital transformation. Be a Part of Something Bigger Join FORVIA and play an essential role in driving efficient, sustainable, and high-performing logistics that power the future of automotive mobility. Qualification : Graduate in any discipline (logistics, supply chain, or related fields preferred)

Position: Senior Data Engineer Location: Pune Employment Type: Full-Time Company: vConstruct (Construction Technology Company) About vConstruct vConstruct is a Pune-based construction technology company focused on leveraging data science and analytics to transform the construction industry. Our Data Science and Analytics team is a close-knit group dedicated to supporting the business with robust data infrastructure and insightful analysis. Role Overview We are seeking a highly experienced Senior Data Engineer to lead the design, development, and maintenance of scalable data pipelines and infrastructure. This role involves working closely with cross-functional teams to manage diverse data sources, ensure data integrity, and support data-driven business initiatives. Key Responsibilities Lead the design and development of scalable, high-performance data pipelines and ETL/ELT frameworks following modern data engineering best practices. Architect complex data integration workflows that unify structured, semi-structured, and unstructured data from cloud and on-premise sources. Develop robust real-time, batch, and on-demand data pipelines equipped with monitoring, alerting, and automated error handling. Collaborate with analysts, data scientists, and business leaders to create reliable data models, quality frameworks, and SLAs. Ensure optimal pipeline performance, throughput, and proactive issue resolution. Work with platform, DevOps, and architecture teams to build secure, reusable, and CI/CD-enabled data workflows aligned with enterprise standards. Enforce best practices in source control, code reviews, testing automation, and continuous delivery. Lead root cause analysis and preventive maintenance to minimize business impact from data failures. Establish standards for data modeling, transformation logic, and governance. Design and execute comprehensive testing strategies to ensure data reliability and pipeline resilience. Optimize pipeline and query performance for scalability, reliability, and cost-efficiency. Maintain detailed technical documentation including architecture diagrams, process flows, and integration specs. Facilitate discussions with business and operational teams to prioritize data initiatives and drive strategy. Qualifications 7-10 years of hands-on experience in data engineering with a track record of building scalable and secure data platforms. 5+ years of scripting experience in Python for data processing, automation, and ETL development. 4+ years experience with Snowflake, including performance tuning, security, and advanced SQL. 5+ years experience with data integration tools like Azure Data Factory, Fivetran, or Matillion. 5+ years writing complex, optimized SQL queries on large datasets. Proven experience integrating APIs, JSON, XML, and webhooks for data acquisition. Hands-on experience with cloud platforms (Azure/AWS) and orchestration tools such as Apache Airflow. Experience with CI/CD pipelines, automated testing, and code versioning tools (e.g., Git). Familiarity with dbt or similar transformation tools and modular development practices. Experience with data visualization tools like Power BI is a plus. Strong interpersonal and communication skills to lead cross-functional technical discussions. Education Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. Equivalent academic and professional experience will also be considered. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field

Position: Executive Stores Manager Location: Pune Reports To: Manager Warehouse Experience: Minimum 3 years Educational Qualification: Bachelor s degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field (or equivalent experience) Job Purpose We are seeking a skilled and detail-oriented Executive Stores Manager to manage and improve warehouse operations in our construction equipment production facility. This role focuses on SAP Warehouse Management (SAP-WM), collaboration with third-party logistics (3PL) partners, warehouse layout planning, inventory optimization, and accurate documentation. The ideal candidate will play a key role in streamlining processes to ensure timely material supply and efficient warehouse performance. Key Responsibilities SAP-WM Master Data Maintenance Create and maintain accurate master data in SAP-WM (material master, storage bins, warehouse configuration). Resolve discrepancies in SAP-WM data to ensure seamless warehouse and 3PL coordination. Ensure compliance with internal standards and 3PL integration requirements. Process Improvement in SAP-WM Analyze current warehouse operations to identify inefficiencies in SAP-WM workflows. Propose, implement, and document process enhancements to boost productivity and accuracy. Collaborate with IT, warehouse operations, and 3PL teams to customize SAP-WM functionalities to evolving business needs. Warehouse Layout & Optimization Design and optimize warehouse layouts to improve space utilization and material flow. Regularly assess and update layouts to accommodate new products and changing production or 3PL requirements. PFEP (Plan for Every Part) Management Develop and maintain PFEP documentation to streamline material movement and inventory control. Coordinate with production, procurement, and 3PL partners to ensure alignment with production schedules. Record Keeping & Documentation Maintain accurate and audit-ready documentation of inventory movement, SAP-WM transactions, and 3PL logistics. Ensure regulatory compliance and adherence to company policies. Warehouse Inbound/Outbound Operations Oversee inbound (receiving, put-away) and outbound (picking, shipping) operations, ensuring timely and accurate logistics in partnership with 3PL teams. Align material flow with production timelines and customer delivery expectations. Production Line Feeding Manage just-in-time (JIT) material replenishment to production lines, reducing downtime and excess inventory. Work with 3PL and production teams to ensure consistent and timely part delivery. Required Skills & Competencies Minimum 3 years of experience in warehouse operations with a strong focus on SAP-WM. Hands-on experience in master data management and process optimization in SAP. Experience collaborating with third-party logistics (3PL) teams on inbound/outbound and delivery schedules. Proficient in PFEP creation, warehouse layout planning, and production line material flow. Strong grasp of inbound/outbound logistics, inventory control, and lean warehousing principles. Excellent problem-solving, analytical, and organizational skills. Strong interpersonal and cross-functional communication skills. Attention to accuracy in documentation, compliance, and reporting. Familiarity with construction equipment or heavy machinery production is an advantage. SAP-WM certification is a plus. Qualification : Bachelors degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field (or equivalent experience)

Position: Provider Data Operations Senior Associate Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients, but often it doesn t. Zocdoc empowers patients by offering the leading healthcare marketplace to easily find and book care across specialties and insurance plans nationwide. Our goal is to make healthcare consumer-friendly, driving quality up and prices down. Your Impact: As a Senior Provider Data Operations Associate, you will be the guardian of Zocdoc s data ecosystem managing, structuring, and analyzing large volumes of data to ensure accuracy and integrity. You'll transform raw data into strategic insights that drive decision-making and continuous improvement. By leveraging AI tools, JavaScript, and SQL, you ll optimize workflows and scale operational processes across product and operations teams. Day-to-Day Responsibilities: Use AI prompts to improve workflow efficiency. Develop and maintain automation scripts using Google Apps Script and JavaScript. Troubleshoot and optimize scripts to enhance functionality and scalability. Extract, manipulate, audit, and analyze data using SQL. Generate actionable insights from various dashboards. Support product decisions with data-backed research and cross-functional collaboration. What Makes You Successful: Bachelor s degree with good academic standing (minimum 60% in 10th/12th/graduation). 3-4+ years of relevant work experience. Proven experience using AI tools for automation. Advanced skills in Microsoft Excel and Google Sheets, including Google Apps Script. Working knowledge of JavaScript and comfort with web-based tools. Understanding of Python and expertise in SQL is a plus. Strong communication skills to translate technical and non-technical information. Ability to manage multiple tasks in a fast-paced environment with a strong sense of accountability. Experience in US healthcare or healthcare technology is a bonus. Benefits: Work with a smart, supportive, and collaborative team. Competitive salary and medical insurance. Perks such as catered lunches, Ping Pong, daycare facilities, and wellness programs. Cellphone and Wi-Fi reimbursements. Competitive parental leave and sabbatical after 5 years. Annual sponsored health check-ups. Certified Great Place to Work (2024-2025). About Zocdoc: Zocdoc is the leading digital health marketplace in the US, connecting millions of patients with nearby, in-network healthcare providers. Founded in 2007, Zocdoc s mission is to empower patients with choice and transparency. We value diversity, collaboration, and innovation, striving to build a better healthcare experience for all. Qualification : Bachelors degree with good academic standing (minimum 60% in 10th/12th/graduation).

Position: Automation Engineer Mechatronics Location: Pune, Maharashtra, India Employment Type: Full-Time Company: RENATA Precision Components Pvt. Ltd. Industry: Plastic Injection Moulding Automotive & Allied Sectors Experience Required: 5 9 years Company Overview RENATA Precision Components Pvt. Ltd. is a leading manufacturer of high-quality plastic injection moulded components, serving the automotive and other precision-demanding sectors. With a commitment to innovation and reliability, we deliver engineering excellence through advanced manufacturing technologies. Position Overview We're looking for a skilled and motivated Automation Engineer Mechatronics to lead the development, implementation, and optimization of Special Purpose Machines (SPMs) and automation systems. The ideal candidate will play a key role in evaluating project feasibility, managing technical documentation, vendor coordination, PLC and robot programming, and providing ongoing support for production and maintenance teams. Key Responsibilities Evaluate new project requirements and propose appropriate automation technologies. Participate in cross-functional team (CFT) and customer meetings to define project scope. Prepare and manage technical documents such as concept designs, time plans, and PFMEAs. Identify suitable vendors, issue RFQs, and evaluate quotations. Oversee project timelines from concept through commissioning and handover. Train production and maintenance teams for effective handling of new machines. Provide troubleshooting and maintenance support for SPMs and automation equipment. Identify process improvement opportunities and implement Kaizen initiatives. Qualifications Diploma or Bachelor's Degree in Electrical, Mechatronics, or Instrumentation Engineering. 5 9 years of relevant experience in automation engineering and SPM development. Technical Skills Required PLC Programming: Siemens, Delta, Mitsubishi. Robot Programming: ABB, Fanuc, Wittmann, Star, Epson, Yaskawa. Hands-on experience in SPM development, maintenance, and troubleshooting. Additional Skills Strong technical, supervisory, and project management skills. Proficiency in MS Office (Word, PowerPoint, Outlook, Internet). Resourceful, self-motivated, and results-oriented with the ability to multitask effectively. Be part of a forward-thinking team at RENATA, where engineering, innovation, and quality converge. If you're passionate about automation, thrive in a fast-paced environment, and are eager to make a tangible impact on advanced manufacturing systems, we invite you to grow with us. Qualification : Diploma or Bachelor's Degree in Electrical, Mechatronics, or Instrumentation Engineering

Job Title: Technical Support Engineer Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations worldwide with the Data Resiliency Cloud the industry s first and only SaaS solution at scale. Druva simplifies data protection, streamlines governance, and delivers data insights, helping customers accelerate cloud adoption. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva eliminates complex infrastructure and management costs, delivering robust data resilience across multiple geographies and clouds. About the Role: Join Druva s Global Customer Support team, a group of highly skilled engineers dedicated to resolving complex technical issues and enhancing the customer experience. As a Technical Support Engineer, you ll be on the front lines of delivering exceptional support for Druva s innovative cloud-based data protection products. This role offers a dynamic and challenging environment where you ll develop your skills while directly impacting customer success and satisfaction. What You ll Do: Provide technical support for Druva s products as part of a 24x7x365 global support team. Collaborate with team members to troubleshoot and resolve complex technical issues. Analyze logs and exceptions to identify root causes and improve product usability and customer experience. Contribute to knowledge management by documenting solutions as Knowledge Base articles. Develop and implement productivity tools to tackle complex technical challenges. Escalate unresolved issues to appropriate teams while maintaining clear communication with customers at all levels. Follow established troubleshooting methodologies to diagnose, reproduce, and resolve issues. Engage in continuous learning through training and e-learning courses. Work closely with Quality Assurance and Engineering teams to identify, report, and resolve product defects. Utilize remote support tools and case management systems such as Salesforce, JIRA, and Zoom. Meet and exceed Service Level Agreements (SLAs) for all customer support channels. Who You Are: Minimum Qualifications: Bachelor s degree in a technical field or equivalent experience. 3+ years of relevant technical support or similar experience. Strong written and verbal communication skills. Good understanding of backup and recovery concepts, including disaster recovery, backup types, and replication. Experience with Operating Systems administration: Windows, Linux, Solaris, Unix. Familiarity with cloud infrastructure such as AWS, VMware Cloud, or other public cloud providers. Knowledge of server backup applications and troubleshooting security-related issues. Skilled in troubleshooting using tools like Wireshark, tcpdump, Procmon, Perfmon. Basic understanding of storage technologies (SCSI, SAN, iSCSI, NAS). Hands-on experience with VMware, Hyper-V, and Nutanix technologies. VMware Certified Professional (preferred). Nutanix Enterprise Administrator certification (preferred). Knowledge of backup and recovery for databases like Microsoft SQL and Oracle. Ability to troubleshoot integration issues between SaaS and on-premises applications. Experience creating customer-facing documentation. Experience with deployment and configuration is a plus. If you are passionate about customer success, technical problem-solving, and working with cutting-edge cloud technology, Druva offers an exciting environment where you can grow your career and make a tangible impact. Qualification : Bachelors degree in a technical field or equivalent experience.

Job Description: Power Platform Developer (Supply Chain Focus) The successful candidate will join the Supply Chain team to create, configure, design, and maintain applications to support business functions in the procurement of goods, products, and services utilizing MS PowerApp, Power Automate, Dataverse, Power BI and Power Virtual Agents and integrating with various data sources, including SharePoint, Excel, SAP, Azure Data Lake, etc. Business experience in Supply Chain and Procurement is a plus. Microsoft Power Platform Expertise Demonstrate extensive experience in MS PowerApps, MS Power Automate, Power BI, and Power Virtual Agents. Integration and Data Source Management Implement solutions with multiple data sources, including SharePoint Online Lists, Teams, Dataverse, Excel, and external systems (SAP, ServiceNow). Hands-on experience designing databases with Dataverse and extensive experience with SQL. Experience with API and service integrations. Develop custom connectors for Microsoft Power Platform to enhance functionality. Solution Design, Deployment and Support Collect requirements, design, implement and deploy solutions on MS Power Platform. Produce architectural diagrams and design documents. Provide application support. Communication and Collaboration Excellent communication skills in English. Collaborate effectively with stakeholders, senior-level personnel and team members to ensure project success. Assist in providing training and producing documentation. Azure DevOps (ADO) and Agile Methodology Experienced with Agile methodology and Azure DevOps (ADO). Good organization skills to balance and prioritize work to accomplish assigned tasks and projects. Team Management and Mentoring Efficiently manage backlog and workload for self and team members. Act as a senior developer and architect, providing mentorship to other team members. Results-Oriented and Independent Work Demonstrate a results-oriented approach, delivering high-quality solutions. Work with minor supervision, taking ownership of projects and tasks. Technical Experience PowerPlatform, Power Automate Flow, Power App, Dataverse, PowerPlatform Pipeline, Power BI, APIs, PowerShell, SharePoint, SharePoint 2013 Workflow, InfoPath, UX/UI, JavaScript, AEM, HTML, CSS, SQL, Excel, Azure Datalake. Qualifications 8+ years of relevant work experience. Bachelor's degree or equivalent combination of education and experience. Excellent communication skills in English. Proficiency in developing apps in MS Power Platforms. Very good analytical and problem-solving skills. Extensive experience creating system designs, architecture diagrams and training documentation. You must have the ability to be a self-motivated individual to learn new technology and solutions. Ability to work independently and as part of a team. Experience with Agile methodology and Azure DevOps (ADO) Experience managing the prioritization of workload for a team. Experience working with procurement practices. Has sufficient depth and breadth of technical knowledge to be individually responsible for the implementation of a specific deliverable. Good personal computer and business solutions software skills. Qualification : Bachelor's degree or equivalent combination of education and experience.

Job Description: Senior Analyst - IT & Information Security We are looking for a Senior Analyst - IT & Information Security to join our team in Pune. The successful candidate will be responsible for the administration of One Identity tool and the management of integrated identities and services within the IAM (Identity Access Management) environment. You will provide engineering support for the One Identity Manager environment and ensure the smooth functioning of cloud and on-prem infrastructures hosting IAM. Key Responsibilities: Administration of One Identity Tool: Manage and maintain the One Identity Manager (1IM) environment, including Object Browser, Job Queue, and Synchronization Editor. Identity & Service Management: Administer integrated identities and services with the One Identity tool, ensuring smooth integration with organizational systems. IAM Environment Management: Oversee and support the IAM environment at an enterprise level, specifically in a multi-forest Active Directory setup. Manage IAM tools, including performance management of databases and infrastructures. Monitoring & Troubleshooting: Monitor the performance of IAM tools and report on and analyze any bugs during and after IAM release versions. Ensure the smooth functioning of the IAM infrastructure, performing necessary diagnostics and maintenance. Incident, Problem & Change Management: Manage incidents, problems, and changes within the IAM infrastructure, ensuring proper documentation and tracking. Collaboration & Support: Work closely with onshore development and project teams, assisting during project releases, testing, and providing operational support. Process & Documentation Management: Develop and maintain IAM processes and operating procedures documentation. Tool Utilization: Use software development tools such as JIRA for managing IAM-related tasks and issues. Qualifications & Skills: Experience: Proven experience in managing One Identity Manager (1IM) or similar IAM tools. Strong understanding of IAM infrastructure and its integration with organizational systems. Technical Skills: Solid knowledge of Active Directory multi-forest environments and integration with IAM tools. Familiarity with Windows OS, IIS, and MS SQL server. Performance Management: Experience in monitoring, reporting, and analyzing IAM tool performance. Collaboration Skills: Ability to work collaboratively with onshore teams and provide expert support for project releases and operational needs. Incident and Change Management: Demonstrated experience in incident, problem, and change management within IAM systems. Tool Knowledge: Familiarity with using JIRA or other software development tools for task and issue management. What We Offer: Hybrid Work Model: Flexible working options, including up to 25 days per year working from abroad. Compensation & Benefits: Competitive compensation package, including a company bonus scheme, pension, employee shares program, and multiple employee discounts (varies by location). Career Development: Access to career development and digital learning programs, with opportunities for international mobility and lifelong learning. Work-Life Balance: Flexible working and health and wellbeing support, including healthcare and parental leave benefits. Support for career breaks and assistance with returning to work. About Allianz Technology: Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With over 13,000 employees in 22 countries globally, Allianz Technology is a key partner in pioneering the digital transformation of the financial services industry. We oversee a full spectrum of digital services, including IT infrastructure, networking, security, and application platforms. We are at the forefront of digitalization in the financial services sector, offering end-to-end IT solutions for Allianz. Diversity & Inclusion Statement: At Allianz Technology, we are proud to be an equal opportunity employer. We believe in fostering a diverse and inclusive work environment. We welcome applications from individuals of all backgrounds and identities, regardless of gender, ethnicity, age, nationality, religion, disability, or sexual orientation. Join us and help shape the future of technology! Let s care for tomorrow.

Job Overview: We are looking for a Quality Assurance (QA) Engineer with 3-8 years of experience to oversee and ensure the quality of our software products. In this role, you will work closely with development and testing teams to monitor and improve the quality of processes and outputs. You will be responsible for both manual and automated testing, ensuring the reliability and consistency of the product while fostering a high-performing team culture. Responsibilities: Monitor Quality Operations: Oversee all operations affecting quality and ensure processes are being followed effectively. Collaborate with Teams: Work closely with development and testing teams to ensure the software meets quality standards. Team Leadership & Guidance: Motivate and guide team members, helping them grow professionally and improving their performance. Ensure Product Quality: Check processes and final outputs to assure the reliability and consistency of the product. Issue Reporting: Report any malfunctions to stakeholders and ensure immediate corrective action. Maintain Documentation: Keep records of quality reports, statistical reviews, and other relevant documentation. Take Full Responsibility: Own the entire QA process, ensuring the software meets the highest standards throughout development. Skills Required: Education: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field (e.g., BE, BTech, MTech, BCA, MCA, BSc IT, MSc IT). Experience: 3-8 years of proven experience in quality assurance, specifically in functional, system, and performance testing of enterprise/server-side software. Testing Knowledge: Strong knowledge of manual and automated testing (Selenium, Python/Java). Agile Frameworks: Familiarity with Agile methodologies, including regression testing, is a plus. Technical Skills: Proficiency with Selenium and programming in Python or Java for test automation. User-level experience with Linux, including installing, troubleshooting, and debugging application software. A good understanding of OS (Mac, Windows, and Linux) and networking concepts. Multitasking & Time Management: Ability to handle multiple tasks simultaneously while maintaining a high level of organization. Fast-Paced Environment: Ability to thrive in a fast-paced environment with minimal supervision. Communication Skills: Excellent interpersonal and communication skills. Teamwork: Strong team player with a collaborative attitude. If you're passionate about ensuring the quality of products, have a strong background in testing and automation, and enjoy working in a dynamic team environment, we invite you to apply!

About Aera Technology: Aera Technology is a leading Decision Intelligence company that empowers enterprises to operate efficiently, intelligently, and sustainably. Our platform, Aera Decision Cloud , integrates with existing systems to digitize, augment, and automate decisions in real time. We help global enterprises transform their decision-making processes, delivering millions of recommendations that lead to significant revenue gains and cost savings for some of the world's best-known brands. Global Sustaining Engineering Intern We are looking for a Global Sustaining Engineering Intern to join our engineering team. In this role, you will assist in troubleshooting and resolving technical issues across our global teams, working closely with our US and India engineering teams. This internship provides an excellent opportunity to gain hands-on experience in a fast-paced, cutting-edge technology environment. Responsibilities: Issue Monitoring & Resolution: Actively monitor, track, and resolve technical issues reported by the US/global teams during their working hours. Cross-Team Coordination: Work closely with the India engineering team to troubleshoot and resolve issues efficiently, ensuring timely and effective issue resolution. Timely Reporting: Provide regular updates and reports on ongoing and completed tasks to the Lead Sustaining Engineering. Effective Communication: Ensure smooth communication between the US and India teams, facilitating knowledge transfer and problem-solving in real-time. Process Documentation: Assist in documenting debugging steps, troubleshooting techniques, and issue resolutions to build a knowledge base for future reference. About You: Education: Pursuing or recently completed a degree in Computer Science, Information Technology, or a related field. Technical Skills: Proficiency in Java, JavaScript, and React.js for full-stack development. Knowledge of SQL and database management for troubleshooting issues. Experience with version control systems (e.g., Git). Ability to debug and troubleshoot complex technical issues effectively. Additional Skills: Strong knowledge of Data Structures & Algorithms (DSA) is a plus. A solid understanding of system architecture and the software lifecycle. Strong verbal and written communication skills to collaborate with cross-functional teams. Comfortable in a fast-paced environment and adaptable to changing priorities. At Aera Technology, we offer more than just a job. You ll work alongside talented individuals from diverse backgrounds, helping build solutions that make businesses more efficient and intelligent. You ll also enjoy a variety of benefits: Comprehensive Benefits: Competitive salary, company stock options, Group Medical Insurance, Term Insurance, Accidental Insurance, paid time off, Maternity Leave, and more. Professional Development: Unlimited access to online professional courses for continuous development, along with specialized people manager programs. Work-Life Balance: A flexible working environment that helps our Aeranauts perform at their best while ensuring a healthy work-life balance. Office Perks: If you're working from the office, enjoy a fully-stocked kitchen with a variety of snacks and beverages. Location & Team: Aera Technology is headquartered in Mountain View, California, and we have global teams across multiple locations, including San Francisco, Bucharest, Cluj-Napoca, Paris, Munich, London, Pune, and Sydney. Aera Technology is an equal opportunity employer, and we welcome applicants from all backgrounds to join us in shaping the future of Decision Intelligence. If you re passionate about solving technical problems, collaborating with diverse teams, and developing your career in a growing, innovative company, we d love to hear from you!

Role: Project Manager We are currently seeking an experienced professional to join our team as a Project Manager. This role involves leading complex programs, managing large-scale IT projects, ensuring stakeholder alignment, and delivering business transformation across technology teams. You will be a key figure in shaping the strategic direction and ensuring seamless execution across various programs. Key Responsibilities: Program Strategy and Management: Lead the program strategy and approach across multiple projects or activities, gaining stakeholder buy-in for plans, commitments, and changes. Break down complex business requirements into epics and user stories, ensuring minimal cross-product coordination for technology teams. Governance and Stakeholder Management: Manage delivery, governance, and reporting to stakeholders, including product owners and leadership within technology. Promote the use of methodologies like Agile, Scrum, Kanban, and Lean within technology teams. Align technology programs with HSBC s strategic objectives and contribute to their realization. Program and Budget Management: Oversee program budgets, including headcount and software delivery capitalization. Manage third-party technology supplier negotiations and service agreements. Guide the development and promotion of the technology portfolio and project management practices. Risk and Reporting: Report progress, issues, dependencies, and risks to relevant committees, influencing decision-making to ensure continued delivery and benefits realization. Ensure proper controls, procedures, and quality assurance processes are in place for the product, aligning with the Business Transformation Framework and HSBC Risk and Controls frameworks. Operational Planning and Risk Mitigation: Establish management procedures to ensure adherence to policies and effectively manage operational risks. Contribute to strategic plans, shaping them into actionable operational objectives. Proactively manage the program roadmap, adjusting for changes while keeping stakeholders focused on agreed outcomes. Ensure 100% compliance by obtaining senior management buy-in on budget, schedule, scope, risk mitigation, and contingency plans. Project Tracking and Issue Resolution: Track project risks and issues, planning mitigation strategies and aligning service remediation with program delivery plans. Collaborate with platform heads to ensure scope, budget, and quality commitments are met within the specified timelines. Requirements: Certifications: PMP and CSM certifications are required. Experience: Extensive experience managing complex IT projects and programs across both business and technology functions. Proven experience in leading large-scale technology transformations using Agile and Waterfall methodologies. Expertise in managing multiple projects, balancing scope, budget, risks, and timelines. Skills: Strong leadership and influencing skills, with the ability to manage senior stakeholders and cross-functional teams. Excellent communication and interpersonal skills to facilitate effective collaboration with business stakeholders, technology teams, and third-party suppliers. Financial management expertise with the ability to negotiate with suppliers and vendors. Strategic & Operational Planning: Ability to coordinate the program roadmap and ensure alignment with strategic objectives. Experience proactively managing project risks and resolving issues. At HSBC, we offer more than just a job we provide a platform for you to build your career and fulfill your potential. You ll be part of a global organization that offers ample growth opportunities, a collaborative work culture, and flexible working arrangements. If you re ready to take your career to the next level, HSBC is the place for you.

About HSBC HSBC is one of the largest banking and financial services organizations in the world, operating in 64 countries and territories. Our mission is to enable businesses to thrive, economies to prosper, and help people fulfill their hopes and ambitions. Whether you're aiming for the top of your career or exploring new directions, HSBC offers the support, opportunities, and rewards to help you realize your potential. Role: Software Engineer HSBC is seeking a Software Engineer to join our team. This role focuses on providing critical support to our production services and ensuring smooth transitions from development to production. You will assist in the daily production monitoring of Internet Banking services, collaborate across multiple teams, and help drive automation and performance improvements. If you re passionate about working in an agile and customer-first environment, this is a great opportunity to further your career. Key Responsibilities: 24x7 Support: Provide on-call support for production services, ensuring timely resolution of any issues. Service Transition: Coordinate implementation activities for a smooth transition from development to production. Production Monitoring: Handle daily production Internet Banking level 1 case checking, investigation, and provide solutions or workarounds. Collaboration: Work closely with server, infrastructure, and business teams to address technical and operational challenges. SRE & DevOps: Understand and assist in Site Reliability Engineering (SRE) and DevOps production support activities. Requirements: Technical Expertise: Strong understanding of web-based application support in a multi-tier architecture, especially within the banking domain. Familiarity with Mobile SRE support activities. Expertise in troubleshooting Java/J2EE/Microservices applications deployed on industry-standard front-end application servers such as IBM WAS, IBM WPS, JBoss, and Tomcat. Experience with UNIX systems and hands-on troubleshooting. Python-based automation experience is a plus. Proficiency in using application performance monitoring tools like AppDynamics, Splunk, BMC Patrol, HP BSM, Dynatrace, etc. Tech Stack: Knowledge of Java / J2EE, AngularJS, node.js, React, Spring, DOJO, HTML, JavaScript. Familiarity with ticketing tools such as BMC Remedy, GSD, or ServiceNow. Cloud & Systems Knowledge: Familiarity with cloud management, Oracle databases, LDAP, MQ, TCP/IP networks, web servers, and data center management. Understanding of Microservices, REST APIs, and integration with platforms like Mule Gateway, AnyPoint, and PCF. Experience in application migration and a clear understanding of the process. Preferred Qualifications: Experience with business-critical server application support. Background working in cloud environments. Understanding of application migration processes and related activities. At HSBC, you ll join a global team working at the forefront of technology and banking services. We offer opportunities for growth, support for work-life balance, and the ability to make a meaningful impact on the global economy. If you re ready to take on a dynamic, customer-facing role and thrive in a fast-paced, collaborative environment, we want to hear from you! Qualification : Candidates with good understanding of Cloud, Oracle database, LDAP, MQ, TCP/IP Networks, Webservers, Data Centre will be preferred.

About HSBC If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you're aiming to rise to the top or take your career in a new direction, HSBC offers opportunities, support, and rewards that will take you further. As one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories, HSBC is focused on enabling businesses to thrive, economies to prosper, and ultimately, helping people fulfill their hopes and ambitions. The Role We are seeking an experienced Consultant Specialist to join our team and play a key role in API support, troubleshooting, and ensuring the high performance and scalability of our API services. In this position, you will work closely with the cloud infrastructure team, DevOps teams, and developers to ensure smooth deployment and optimal performance of our APIs. Responsibilities API Support & Troubleshooting: Provide technical support for API services, ensuring availability, performance, and scalability. Troubleshoot and resolve API-related issues to ensure minimal disruption to services. Monitoring & Performance Analysis: Use tools like AppDynamics, Splunk, and other monitoring platforms to analyze and monitor API performance, identify bottlenecks, and suggest improvements or optimizations. Cloud Infrastructure Support: Collaborate with the cloud infrastructure team to ensure APIs are deployed and running efficiently in cloud environments such as AWS, Google Cloud, or Azure. DevOps Integration: Work with DevOps teams to automate API deployment processes using CI/CD tools like Jenkins, GitLab, or Bamboo, ensuring smooth transitions from development to production. Log Management & Analysis: Leverage Splunk for log management, creating dashboards, and analyzing log data patterns in real time to identify and resolve issues quickly. Collaboration with Development Teams: Work closely with software developers to understand API designs and optimize backend services, ensuring alignment with business requirements. Incident Management: Lead the incident management process for API-related issues, ensuring quick resolution and minimal downtime. Participate in on-call rotations to provide 24/7 support for critical systems. Requirements To be successful in this role, you should meet the following requirements: 10 to 12 years of experience in API support or backend development, with strong expertise in Spring Framework. Strong experience with cloud technologies (AWS, Azure, GCP), especially with API hosting and scaling in a cloud environment. Proficiency in using AppDynamics for performance monitoring, troubleshooting, and issue resolution. Hands-on experience with Splunk for log management, dashboard creation, and real-time issue analysis. Familiarity with DevOps tools such as Jenkins, GitLab, Docker, and Kubernetes for efficient deployment processes. Experience working with RESTful APIs, microservices architecture, and related technologies. Excellent troubleshooting skills to resolve complex API and integration issues. Solid understanding of networking, security, and authentication/authorization for APIs (OAuth, JWT, etc.). Experience with containerization and orchestration tools such as Docker and Kubernetes. Familiarity with additional monitoring and alerting tools like Datadog or Grafana. Global presence: Work in a world-leading organization with a diverse international team. Career growth: HSBC provides ample opportunities for professional development and career progression. Innovative work environment: Work on cutting-edge technologies in a fast-paced, dynamic environment. Join HSBC and achieve more in your career. Qualification : Proficiency in using AppDynamics for performance monitoring and issue resolution.

About the Role You will need to have proficiency in Google Sheets for data manipulation, including advance formulas, pivot tables, charts, and conditional formatting. Responsibilities Preparing the data in google sheets for making it ready for upload. Onboarding customers through backend bulk data uploads. Support customers in user creation and user management. Required Skills Proficiency in Microsoft Excel and Google Sheets for data manipulation, including advanced formulas, pivot tables, charts, and conditional formatting. Excellent organization, task management, and attention to detail. Desired Education Any Graduate with good google sheet/excel skills. Qualification : Any Graduate with good google sheet/excel skills.

DESCRIPTION The first point of contact for low to moderately complex customers regarding order entry, order modification, and general inquiries to ensure orders are processed accurately and on time. Key Responsibilities Customer Interaction: Manage a high volume of routine customer communications (via phone and/or email) for order entry and FAQs. Provide first-call resolution for inquiries and transfer unresolved issues to the next level of support. Order Management: Process customer orders within the order management system accurately and within deadlines. Publish order acknowledgments, shipment notifications, tracking details, and invoices. Documentation and Reporting: Compile and distribute export and shipping documents to enable timely processing. Maintain accurate records of all interactions in the appropriate database/system. Prepare and share standard reports with internal teams and customers. Collaboration: Work with higher levels of customer support for resolving complex issues. Communicate with cross-functional teams to ensure seamless order fulfillment. Process Improvement: Identify and suggest opportunities for process enhancements to improve customer satisfaction and efficiency. Support team initiatives to build a more proactive customer support organization. RESPONSIBILITIES Skills and Competencies Core Competencies: Communicates Effectively: Develop and deliver clear, audience-specific communications. Customer Focus: Build strong relationships and deliver customer-centric solutions. Drives Results: Achieve consistent results under challenging circumstances. Self-Development: Seek opportunities for personal and professional growth. Values Differences: Appreciate diverse perspectives and cultures. Role-Specific Competencies: Customer Support: Understand the importance of proactive interactions throughout the order life cycle. Order Life Cycle Knowledge: Demonstrate the end-to-end order process, terminology, and functional collaboration for seamless fulfillment. System Proficiency: Navigate system screens to process orders, modifications, and customer queries efficiently. Order Processing Expertise: Execute steps from order receipt to exception resolution to meet customer requirements. QUALIFICATIONS Qualifications Education, Licenses, Certifications High school diploma or equivalent. Compliance with licensing for export controls or sanctions may be required. Experience Minimal or no prior work experience required. Additional Requirements for Internal Candidates Availability for a 24x7 rotational shift role, primarily working the 5 PM to 2 AM shift.