Hardware AND Software Support Jobs in Pune
345 Jobs Found
Security Engineer
Anchanto
Job Title: Security Engineer Location: Pune We are looking for a skilled Security Engineer to join our Cloud Infrastructure & Security team. In this role, you will be responsible for managing and securing all aspects of e-commerce product security and compliance within the AWS cloud environment. The ideal candidate will have a strong background in application and infrastructure security, vulnerability assessment, penetration testing, and a proven track record of participating in security audits. Key Responsibilities: Lead and participate in security audits across multiple environments, including web security, application security, mobile app security, network security, and IT infrastructure security. Conduct thorough Vulnerability Assessments and Penetration Testing (VAPT) to identify and mitigate potential risks in applications, AWS resources, configurations, and IT infrastructure. Collaborate with cross-functional teams to ensure the security of the e-commerce products, proactively identifying gaps in security and implementing the necessary controls. Prepare detailed VAPT reports using predefined templates and assist in finalizing audit reports for management. Coordinate with relevant teams to ensure timely resolution of identified security issues. Create and maintain security checklists, test cases, and test scenarios to facilitate security audits and penetration tests. Implement industry-standard security controls for AWS resources, including vulnerability management and configuration hardening. Perform penetration tests on computer systems, networks, and applications, identifying weaknesses and recommending solutions. Conduct physical security assessments of systems, servers, and network devices, focusing on firewall maintenance, network security, and other critical infrastructure components. Provide regular updates to management regarding security findings, vulnerabilities, and remediation plans. Review and offer actionable feedback on information security issues, collaborating with engineering teams to ensure timely fixes. Drive improvements in security services, including hardware, software, policies, and procedures. Identify areas for enhancing security education and awareness among internal users. Stay current with the latest malware and security threats, ensuring that the security strategy is responsive to new challenges. Manage and monitor security operations with AWS, XDR/EDR, Microsoft O365 security, and SaaS-based applications. Desired Skills & Experience: 5+ years of experience in AWS application and infrastructure security, Vulnerability Assessment, and Penetration Testing. At least 2 security audits completed, with at least one audit performed in the past 12 months. Solid experience working in heterogeneous environments and specifically with AWS Cloud. Product-based company experience is a plus. Hands-on expertise with VAPT using industry-standard tools such as Qualys, Nessus, WebInspect, Acunetix, Metasploit, Burp Suite Pro, Netsparker, etc. Strong experience with Linux administration and security (hardening servers according to industry best practices). Familiarity with OWASP security requirements and experience implementing them across applications and infrastructure. Proficiency in penetration testing on web and mobile applications, cloud environments, and network infrastructures. AWS Security experience is mandatory. Experience with XDR/EDR, Microsoft O365 security, and SaaS security is highly desirable. Strong analytical skills and the ability to identify vulnerabilities and risks across platforms. Certifications: CCNA, CompTIA+, or similar; AWS Security Specialty or similar certifications are preferred. Excellent communication skills, with the ability to collaborate effectively with both technical and non-technical teams. Strong organizational skills and the ability to prioritize tasks effectively. Ability to work with a product-ownership mindset while maintaining security across all systems and applications. What We Offer: Competitive salary and benefits. A dynamic and collaborative work environment where innovation and security are top priorities. Opportunities for continuous learning and career growth in the field of cloud and cybersecurity. If you have a passion for security, experience with AWS, and want to be part of a growing team protecting critical infrastructure, apply today!
Database Administrator
Anchanto
Job Title: Database Administrator Location: Pune About Anchanto At Anchanto, we are enabling simpler, faster, and scalable eCommerce operations through our innovative and intelligent SaaS platforms. Our mission is to transform the way businesses conduct eCommerce, making backend operations more efficient for companies of all sizes. With a headquarters in Singapore, a global product engineering center in Pune, India, and a strong local presence in the countries we serve, Anchanto continues to grow rapidly, serving over 300 customers worldwide. As part of our expanding engineering team, we are seeking an experienced Database Administrator (DBA) to help us manage, optimize, and scale our database infrastructure. If you re passionate about database solutions and eager to work with cutting-edge technology in a fast-growing product company, we want to hear from you! Role Overview As a Database Administrator, you will be responsible for developing, managing, and optimizing database solutions to support our growing eCommerce platforms. Your expertise will ensure the high performance, availability, and security of our databases, including MySQL, Postgres, and potentially NoSQL databases. You will work closely with development teams to understand their needs and provide optimal database solutions, from design to performance tuning and high-availability configurations. Key Responsibilities Develop and design database solutions: Define the database physical structure and functional capabilities, ensuring they align with system requirements and security protocols. Database performance management: Configure and manage AWS RDS services, monitor database health, troubleshoot issues, and take corrective action as needed. Troubleshoot and resolve database issues: Act quickly to resolve database outages, errors, or performance issues, including providing after-hours and weekend support when necessary. Proactively monitor DB performance: Set up and configure monitoring tools to help detect potential risks and performance bottlenecks before they impact operations. Optimize database performance: Recommend and implement strategies for hardware upgrades, query optimization, indexing improvements, and server configuration adjustments to boost performance. Collaborate with development teams: Work closely with engineers to understand their database needs and design the most efficient and scalable database solutions. Ensure high availability and disaster recovery: Configure databases for high availability, clustering, and cloud deployment to maintain uptime and data redundancy. Administer database best practices: Own the database backup, restore, and retrieval processes, ensuring that all procedures adhere to best practices and compliance standards. Learning and adopting new technologies: Stay up to date with database technologies, including MySQL, Postgres, and NoSQL databases, and apply knowledge to improve solutions across the platform. What You ll Bring At least 5 years of hands-on experience as a DBA, with strong expertise in database administration, including backup management, performance monitoring, and tuning. Experience with MySQL and/or Postgres: Strong command over these relational databases, including managing stored procedures, triggers, indexes, and optimizing SQL queries for performance. AWS RDS experience: Proficiency in configuring and managing AWS RDS services, with an understanding of cloud-based database management. Strong knowledge of database design: Excellent understanding of data modeling and database schema design, with hands-on expertise in optimizing DB architecture for scalability and performance. Proven expertise in database tuning and performance optimization: Demonstrated ability to troubleshoot and optimize database performance for high-volume transactional systems. Experience with NoSQL databases: Exposure to NoSQL technologies such as MongoDB or Cassandra is a plus, as you may be involved in integrating such systems in the future. Bonus: Experience with Data Warehouse or BI (Business Intelligence) systems is a plus. Bonus: Prior experience in building high-performance e-commerce software is highly desirable. Strong communication and collaboration skills: Ability to work cross-functionally with development, DevOps, and other teams to ensure database solutions meet the needs of the business. Innovative & Fast-Growing Company: Join a dynamic, fast-growing SaaS company that is revolutionizing eCommerce operations for businesses worldwide. Cutting-Edge Technology: Work with modern database technologies, cloud platforms, and AI-powered solutions in an agile and collaborative environment. Career Growth: At Anchanto, we prioritize learning and development, offering a strong career path for those passionate about technology and growth. Work-Life Balance: We believe in a healthy work-life balance and offer flexible working hours and a supportive environment. Global Impact: Your work will impact hundreds of businesses globally, enhancing the performance and efficiency of their eCommerce platforms. If you're an experienced DBA looking for an exciting new challenge with a fast-growing product company, Anchanto could be the perfect place for you. Apply now to join our team and contribute to the next generation of eCommerce technology!
Technical Lead
Calfus Technologies India
Technical Lead Software Engineering Location: Pune Employment Type: Full-Time About Calfus At Calfus, we build cutting-edge AI agents and enterprise software solutions that revolutionize how businesses operate. From cloud-based ERP integrations to AI-powered systems, we help startups and enterprises unlock their true potential. Our global team is made up of passionate, driven professionals who thrive on innovation and collaboration. As one of the fastest-growing players in the AI and software engineering space, we offer an exciting, high-energy work environment where your ideas are always welcome. About the Role We are looking for a Technical Lead Software Engineering (System Architecture & Design) to lead the design, development, and support of critical enterprise applications for manufacturing, shipping, and logistics. You ll play a hands-on leadership role, guiding development efforts, solving complex problems, and mentoring a team of engineers. Key Responsibilities System Architecture & Support: Manage and enhance enterprise applications used in manufacturing, shipping, and receiving. Development & Enhancements: Design, develop, test, and deploy scalable new features using Microsoft technologies. Issue Resolution: Troubleshoot and resolve complex system issues, ensuring high availability and reliability. Cross-Functional Collaboration: Work closely with internal teams to understand business needs and translate them into technical solutions. Performance Optimization: Ensure applications are performant, scalable, and secure. Documentation: Maintain accurate technical documentation, workflows, and design specs. End-User Training & Support: Provide user support and training to ensure effective adoption of new features. Mentorship: Guide junior engineers on best practices in architecture, development, and problem-solving. What You ll Need on Day One Bachelor s degree in Computer Science, IT, or related field. 5+ years of hands-on experience in software development and application support. Strong command of Microsoft technologies, especially VB.Net or C#. Proficient in SQL Server including writing complex queries, stored procedures, and data modeling. Excellent analytical and problem-solving skills. Strong communication and team collaboration abilities. Bonus Points If You Have Experience with VB (Visual Basic). Familiarity with SSIS and Entity Framework. Experience developing applications interfacing with PLC frameworks or industrial equipment. Knowledge of Jira and Confluence for agile workflows and documentation. Employee Benefits Comprehensive medical, group, and parental insurance. Gratuity and Provident Fund contributions. Wellness support and birthday leave. A culture of innovation, speed, and collaboration. Diversity & Inclusion At Calfus, we are proud to be an Equal Opportunity Employer. We value diversity and are committed to building an inclusive environment where everyone, regardless of background or identity, can thrive. Apply now and join our team in transforming businesses through technology. Qualification : Bachelors degree in Computer Science, IT, or related field
Project Leader
Avin Systems
Project Leader Location: Pune Experience: 4 7 Years Education: B.E / B.Tech / M.E / M.Tech in Electronics, Computer Science, or related fields Job Summary We are seeking a Project Leader with a strong background in embedded software development, preferably within the automotive domain, to lead and coordinate multiple software projects. This role requires a balance of technical proficiency and leadership capabilities to manage teams, ensure compliance with industry standards, and deliver high-quality embedded solutions on time. Key Responsibilities Lead and coordinate multiple embedded software projects from inception through completion. Ensure project timelines, milestones, and deliverables are met in accordance with customer and internal expectations. Guide teams through the Software Development Life Cycle (SDLC) following standards such as ASPICE, CMMI, or equivalent. Participate in embedded software development using languages such as C, C++, or Python. Ensure adherence to quality, safety, and cybersecurity standards including: AUTOSAR (Automotive Open System Architecture) ISO 26262 (Functional Safety) ISO 21434 (Cybersecurity) Apply problem-solving and analytical thinking to address technical challenges. Foster collaboration among cross-functional teams including software, hardware, and testing. Maintain clear documentation and communication with internal stakeholders and clients. Required Skills & Experience 4 7 years of experience in embedded software development, with leadership exposure. Strong command over programming languages: C, C++, or Python (at least one). Hands-on experience with SDLC and process compliance to ASPICE, CMMI, or similar standards. Experience in software testing methods, including unit, integration, and system testing. Knowledge of AUTOSAR, ISO 26262, and ISO 21434 standards. Strong problem-solving and analytical skills. Excellent organizational, communication, and coordination abilities. Preferred / Added Advantage Certified Scrum Master (CSM) or equivalent Agile certifications. Experience in the automotive domain (strongly preferred). Exposure to project coordination tools like Jira, Confluence, or similar platforms. Be a part of high-impact embedded projects in the automotive and industrial sectors. Work in a collaborative, innovation-driven culture with global exposure. Accelerate your career with leadership responsibilities and domain expertise. Competitive compensation and professional development opportunities. Qualification : B.E / B.Tech / M.E / M.Tech in Electronics, Computer Science, or related fields
Technical Support Engineer II
Tracelink
Job Title: Technical Support Engineer II Location: Pune Experience: 2 5 Years Company: TraceLink Department: Support and Service Company Overview: TraceLink s innovative software solutions and Opus Platform empower the pharmaceutical industry to digitize their supply chain, enhancing compliance, visibility, and decision-making. Our technology helps reduce disruptions in medicine supply, ensuring patients worldwide receive the treatments they need. Founded in 2009, TraceLink has expanded to 8 offices globally, with over 800 employees and more than 1,300 customers across 60+ countries. We are recognized as an industry leader by Gartner and IDC, and celebrated for our positive company culture by Comparably. Position Overview: As a Technical Support Engineer II, you will play a vital role within our Support and Service organization to ensure customer success and satisfaction. Your technical expertise and problem-solving skills will be key to helping customers implement and utilize TraceLink s Life Sciences Cloud solutions effectively. This role requires strong interpersonal skills combined with experience in web applications, UNIX systems, scripting, and troubleshooting complex technical issues. Key Responsibilities: Engage directly with customers and internal teams to understand, document, troubleshoot, and resolve technical issues efficiently Develop and improve standard troubleshooting procedures and tools for recurring issues Collaborate closely with Product Management, Engineering, and Quality Assurance teams to facilitate timely resolution of customer-reported problems Provide excellent customer communication and ensure timely updates on issue status Skills and Qualifications: Proven experience supporting proprietary, enterprise-level software applications Strong customer-oriented communication skills with a professional, friendly attitude Excellent verbal and written communication abilities Strong analytical mindset with great attention to detail Proficiency with UNIX command line, especially in parsing and analyzing data sets Bachelor s degree in Computer Science, Information Technology, or a related field 2 to 5 years of experience in a technical support or troubleshooting role Ability to read, parse, and manipulate technical data formats such as XML, EDI, CSV Working knowledge of B2B communication protocols like AS2, SFTP, and Web Services Experience with scripting languages (e.g., Perl, Python, Shell) is a plus Familiarity with supply chain software and pharmaceutical industry knowledge preferred Flexibility to work shifts across Americas, EMEA, and India/APAC time zones (daytime, evening, and overnight) Work with cutting-edge cloud technology impacting patient safety worldwide Collaborate with a global, high-performing team Opportunity for career growth in a fast-paced, innovative environment Support an industry leader with a commitment to employee growth and culture Qualification : Bachelors degree in Computer Science, Information Technology, or a related field
Analog Engineer
Forbes Marshall
Analog Engineer Location: Pune Role Overview Join our dynamic R&D team as an Analog Engineer, contributing your expertise to develop cutting-edge electronics hardware for instrumentation products used in the process industry. This role involves close collaboration with diverse stakeholders including Digital Business Leaders, Customer Support, and Branch Engineers to ensure smooth project execution and high customer satisfaction. Occasional travel may be required to engage with vendors, stakeholders, and maintain strong customer relationships. Purpose of the Role Design and develop high-quality analog electronics hardware that meets stringent industry requirements for performance, reliability, safety, and environmental standards in instrumentation products. Technical Responsibilities Understand product requirement specifications, incorporating electrical, communication protocols, environmental, EMC, safety, industrial design, performance, and reliability standards into your designs. Design electronics circuits interfacing with various sensors, input/output signals, communication protocols (UART, RS232, RS485, I2C, SPI, HART, PROFIBUS, FIELDBUS, Wireless, etc.), display and keypad (UI) devices, microcontrollers, ADCs, DACs, display chips, and special function ICs. Develop designs suitable for 2-wire transmitters, actuators, indicators, converters, sensors (4-20mA), IEPE vibration sensors, battery-powered sensors, and wireless devices. Implement analog signal processing and control functions including scaling, amplification, filtering, integration, differentiation, multiplication, compression, clipping, clamping, linearizing, isolation, ON-OFF, PID, etc. Design linear and switching power supplies to power circuits and external devices. Implement PCB designs considering constraints such as space, parasitic effects, signal and power integrity, thermal management, RF/EMC considerations, manufacturability, and usability. Test designs thoroughly through in-house labs, external labs, and field site validations to ensure all requirements are met. Ensure adherence to target material cost budgets. Operate and utilize test and measurement instruments such as DMM, DSO, function and signal generators, pulse generators, counter timers, spectrum analyzers, LCR meters, HV testers, and network analyzers. Utilize development tools like SPICE, 3D modeling software, Mathcad, and EDA tools (Pads, Cadence) effectively. Qualification & Experience Master s or Bachelor s degree in Electronics, Electronics & Telecommunication, or equivalent discipline 4 to 5 years of relevant experience in analog hardware design for instrumentation or related fields Qualification : Masters or Bachelors degree in Electronics, Electronics & Telecommunication, or equivalent discipline
Technical Architect
Endurance Technologies
Position: Technical Architect Designation: Assistant Manager Experience Required: 14 Years Location: Pune Role Overview: We are looking for an experienced Technical Architect to lead the architecture and design of embedded systems, specifically Electronic Control Units (ECUs). This role involves defining the overall hardware and software architecture, ensuring alignment with project goals, and managing cross-functional technical teams. Key Responsibilities: Serve as the technical leader for embedded system projects, primarily focused on ECU development. Define and govern end-to-end system architecture, covering both hardware and software components. Provide architectural guidance throughout the project lifecycle from concept to deployment. Collaborate closely with hardware, software, and validation & verification (V&V) teams to ensure cohesive integration. Manage and coordinate efforts across team leads from software, hardware, and V&V divisions. Review and approve technical documentation, design specifications, and system requirements. Ensure adherence to industry standards, scalability, and best practices in system architecture. Qualifications: B.E./B.Tech in Electronics, Electrical, or Computer Science Engineering. 14+ years of experience in embedded systems development with a strong background in system architecture. Proven experience in leading multidisciplinary technical teams. Solid understanding of both hardware and software aspects of embedded system design. CDAC certification in VLSI or a related domain is an added advantage. Qualification : B.E./B.Tech in Electronics, Electrical, or Computer Science Engineering
Technical Member (Verification & Validation)
Endurance Technologies
Position: Technical Member (Verification & Validation) Designation: Assistant Manager Experience Required: 4 Years Location: Pune Role Overview: We are seeking a dedicated Technical Member to join our Verification & Validation (V&V) team for ongoing embedded projects. The candidate will play a key role in ensuring the quality and reliability of our products through thorough testing at various levels. Key Responsibilities: Develop and design detailed test cases and test vectors for embedded products. Execute tests ranging from unit-level verification to full functional testing at the vehicle level. Participate in test planning, test execution, and defect tracking. Coordinate and oversee field testing and track testing during later stages of product development. Collaborate closely with hardware, software, and system teams to ensure comprehensive validation. Qualifications: B.E./B.Tech in Electronics, Electrical, or Computer Science Engineering. 4+ years of experience in verification and validation of embedded systems. Familiarity with embedded testing methodologies and tools. CDAC certification or VLSI knowledge is an added advantage. Qualification : B.E./B.Tech in Electronics, Electrical, or Computer Science Engineering
Software Integrator
Tata Technologies
Software Integrator Experience: 5 10 Years Location: Pune Role Overview: We are looking for a skilled Software Integrator with 5 10 years of experience in the automotive domain, specifically in ECU software integration. The ideal candidate will be proficient in software build processes, toolchain configuration, integration of modules and libraries, and automation of CI/CD pipelines. This role requires strong technical acumen, attention to detail, and collaboration with cross-functional teams to ensure high-quality software delivery. Key Responsibilities: Perform software integration for automotive ECUs, including compiling, linking, and memory mapping Integrate libraries, interfaces, and compiler switches into the software build Manage scheduling and parametrization of software modules in the integration phase Handle advanced compiling/linking processes, and troubleshoot and resolve integration issues Analyze output files such as .map, .hex, and .s19 to ensure correct memory usage and linking Develop and maintain manual and automated software integration toolchains, including CI/CD pipelines Conduct basic integration testing to validate software builds and ensure functional integrity Collaborate closely with development, testing, and validation teams to support smooth software releases Create and maintain documentation of integration procedures and ensure proper version control of all integration assets Required Skills & Qualifications: 5 10 years of relevant experience in embedded software integration, preferably in the automotive domain Proficient in compilation tools, linkers, and integration processes for ECUs Strong experience with output file formats: .map, .hex, .s19 Solid understanding of CI/CD pipelines (e.g., Jenkins, GitLab CI) Familiarity with version control tools (e.g., Git, SVN) Experience in scripting languages (e.g., Python, Bash) is a plus Good understanding of AUTOSAR architecture is advantageous Strong documentation and communication skills Ability to work independently and collaboratively in a fast-paced environment
Python Automation Test Engineer
Tata Technologies
Python Automation Test Engineer Experience: 2 4 Years Location: Pune Role Overview: We are seeking a Python Automation Test Engineer with strong expertise in Python programming and automation testing. The ideal candidate will have hands-on experience in developing automation frameworks, interfacing with hardware protocols, and implementing REST APIs. Knowledge of vision-based automation and infotainment testing will be an added advantage. Key Responsibilities: Develop and maintain automation frameworks using core Python, emphasizing object-oriented design principles Create Python libraries to interface with various hardware protocols such as CAN, USB, Serial port, and Ethernet Implement and integrate REST APIs for data handling and communication Build vision-based automation tools, including libraries for processing text, images, and UI elements from reference images (preferred) Develop or utilize VR libraries and implement text/speech translation functionalities (advantageous) Perform automation testing of software modules with a focus on reliability and efficiency Support infotainment system testing by designing and executing relevant test automation Design and implement best practices and standards for test automation frameworks to ensure scalability and maintainability Required Skills & Qualifications: 2 4 years of experience in Python programming with a focus on automation Strong understanding of object-oriented programming (OOP) concepts Proven experience developing Python libraries for hardware interfacing and automation Familiarity with hardware communication protocols: CAN, USB, Serial, Ethernet Experience in working with REST APIs in Python Hands-on knowledge of automation testing methodologies Understanding of infotainment testing processes Good communication skills and ability to work collaboratively in a team environment Bonus: Experience with vision-based automation frameworks, VR libraries, and speech/text translation
Technical Support Specialist
Zocdoc
Position: Technical Support Specialist Location: Pune, Maharashtra, India Shift: Night shift, 6 PM 3 AM IST (On-site at Koregaon Park office, 5 days a week) Our Mission: Healthcare should be seamless for patients. Zocdoc empowers patients by offering an easy-to-use marketplace for booking in-person or virtual healthcare across the U.S., improving quality and affordability. Your Impact on Our Mission: As a Technical Support Specialist, you ll be the go-to expert providing timely, effective technical support to Zocdoc employees both remotely and onsite. You ll help maintain IT service quality, troubleshoot issues, and support hardware and software needs, ensuring smooth day-to-day operations. What You ll Do Daily: Provide first- and second-level technical support for network issues (LAN, WAN, Wi-Fi, VPN). Monitor and troubleshoot network devices and connectivity, escalating complex problems as needed. Support PC/Mac desktop issues, hardware repairs, and software applications. Assist with IT operational tasks like desk setups, inventory audits, and meeting room configurations. Manage systems administration for core IT services, including SaaS tools and process automation. Handle onboarding/offboarding workflows including machine imaging and account configuration. Maintain detailed documentation for IT systems and processes. Communicate promptly and clearly throughout ticket resolution to meet SLAs and ensure high user satisfaction. What You ll Need to Succeed: Bachelor s degree in Computer Science or relevant IT certifications and experience. 2+ years in technical support/helpdesk roles. Strong customer service skills and problem-solving mindset. Experience with Google Workspace admin, AzureAD, Intune, JAMF/JSS Suite. Hands-on troubleshooting skills for Windows and Mac environments. Knowledge of Windows Server, Active Directory, LDAP, DHCP, SSO, MFA. Familiarity with tools like Jira, Confluence, Slack, Bettercloud. Basic scripting skills (BASH, PowerShell, or similar). Benefits: Competitive salary and medical insurance. Perks including daily catered lunch, Ping Pong, daycare reimbursement. Wellness programs like Headspace and BetterLYF counseling. Cellphone and wifi reimbursement, parental leave, sabbatical after 5 years. Annual health check-ups and generous paid time off. Work with a smart, supportive team at a certified Great Place to Work. About Zocdoc: Zocdoc is the U.S. s leading digital health marketplace, connecting millions of patients with healthcare providers to improve the healthcare experience. Founded in 2007, Zocdoc emphasizes diversity, collaboration, and a mission-driven culture.
Technical Support Engineer
Druva
Job Title: Technical Support Engineer Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations worldwide with the Data Resiliency Cloud the industry s first and only SaaS solution at scale. Druva simplifies data protection, streamlines governance, and delivers data insights, helping customers accelerate cloud adoption. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva eliminates complex infrastructure and management costs, delivering robust data resilience across multiple geographies and clouds. About the Role: Join Druva s Global Customer Support team, a group of highly skilled engineers dedicated to resolving complex technical issues and enhancing the customer experience. As a Technical Support Engineer, you ll be on the front lines of delivering exceptional support for Druva s innovative cloud-based data protection products. This role offers a dynamic and challenging environment where you ll develop your skills while directly impacting customer success and satisfaction. What You ll Do: Provide technical support for Druva s products as part of a 24x7x365 global support team. Collaborate with team members to troubleshoot and resolve complex technical issues. Analyze logs and exceptions to identify root causes and improve product usability and customer experience. Contribute to knowledge management by documenting solutions as Knowledge Base articles. Develop and implement productivity tools to tackle complex technical challenges. Escalate unresolved issues to appropriate teams while maintaining clear communication with customers at all levels. Follow established troubleshooting methodologies to diagnose, reproduce, and resolve issues. Engage in continuous learning through training and e-learning courses. Work closely with Quality Assurance and Engineering teams to identify, report, and resolve product defects. Utilize remote support tools and case management systems such as Salesforce, JIRA, and Zoom. Meet and exceed Service Level Agreements (SLAs) for all customer support channels. Who You Are: Minimum Qualifications: Bachelor s degree in a technical field or equivalent experience. 3+ years of relevant technical support or similar experience. Strong written and verbal communication skills. Good understanding of backup and recovery concepts, including disaster recovery, backup types, and replication. Experience with Operating Systems administration: Windows, Linux, Solaris, Unix. Familiarity with cloud infrastructure such as AWS, VMware Cloud, or other public cloud providers. Knowledge of server backup applications and troubleshooting security-related issues. Skilled in troubleshooting using tools like Wireshark, tcpdump, Procmon, Perfmon. Basic understanding of storage technologies (SCSI, SAN, iSCSI, NAS). Hands-on experience with VMware, Hyper-V, and Nutanix technologies. VMware Certified Professional (preferred). Nutanix Enterprise Administrator certification (preferred). Knowledge of backup and recovery for databases like Microsoft SQL and Oracle. Ability to troubleshoot integration issues between SaaS and on-premises applications. Experience creating customer-facing documentation. Experience with deployment and configuration is a plus. If you are passionate about customer success, technical problem-solving, and working with cutting-edge cloud technology, Druva offers an exciting environment where you can grow your career and make a tangible impact. Qualification : Bachelors degree in a technical field or equivalent experience.
Senior Technical Support Engineer
Promobi Technologies
Senior Technical Support Engineer Location: Pune, India (On-site, Viman Nagar) Experience: 3+ years Job Type: Full-Time About the Role As a Senior Technical Support Engineer, you will be the frontline for Level 1 and 2 support, handling complex technical issues related to our flagship product, Scalefusion. You will collaborate with internal teams, manage ticket lifecycles, and ensure high customer satisfaction through timely and effective issue resolution. Key Responsibilities Provide chat, email, and on-demand phone support for Scalefusion users. Investigate and troubleshoot reported technical issues across multiple platforms. Collaborate with internal teams for issue resolution and keep customers updated on progress. Maintain excellent customer experience by responding promptly and professionally. Diagnose and solve application issues related to Mobile Device Management (MDM). Reproduce customer environments on various devices to replicate and fix issues. Required Skills and Experience Minimum 3 years supporting MDM solutions, specifically Google Android and Apple iOS platforms. Hands-on experience with Android Enterprise and knowledge of legacy-to-Android Enterprise migrations. Proficient in managing device configuration, compliance, and security policies. Experience with Auto-pilot components and collaboration tools like Active Directory (AD), Exchange, and Office 365. Familiarity with scripting languages such as PowerShell and Bash. Strong problem-solving skills and ability to work independently or in teams. Excellent verbal and written communication skills. Ability to plan and prioritize workload efficiently while meeting service standards. About ProMobi Technologies ProMobi Technologies is a rapidly growing, bootstrapped SaaS company dedicated to empowering businesses with world-class software solutions. Our flagship products include Scalefusion (Unified Endpoint Management), NuovoPay (Device Financing Risk Management), and NuovoTeam (Push-to-Talk & Team Communication).
Sales Support Engineer
Oerlikon Balzers
Job Title: Sales Support Engineer Qualifications: Post Diploma / Diploma in Plastic Mold Technology or related field Experience: 3-4 years in hot runner design, mold maintenance, or related fields Job Location: Viman Nagar, Pune Note: Immediate joining required Job Summary The Sales Support Engineer plays a vital technical role by ensuring customer requests are fulfilled with accuracy and precision. This role involves close collaboration with the sales team and customers to understand project specifications, analyze CAD files, and design preliminary hot runner systems using 3D modeling software and AutoCAD. The Sales Support Engineer also supports the CAE team in optimizing designs and assists service engineers in diagnosing and resolving system issues. Effective communication, attention to detail, and problem-solving abilities are essential to succeed in this role. Key Responsibilities Design preliminary hot runner systems using 3D modeling software and AutoCAD. Analyze customer requests and CAD files to identify critical technical aspects. Collaborate with Sales and Application Engineering teams to clarify project specifications. Ensure all necessary specifications are gathered and documented accurately. Conduct CAE simulations to optimize hot runner designs and interpret mold flow analysis results (pressure, injection times, flow rates, etc.). Verify compliance with internal standards and evaluate any deviations or process criticalities with the Mold Flow team before finalizing quotes. Prepare and submit mold flow requests with complete technical data. Communicate all design information accurately to the design department via the planning team and Sales Assistant. Provide technical support to service engineers for diagnosing and resolving hot runner system issues. Review alignment between technical specifications and commercial offers made to customers. Ensure technical accuracy of system configurations and maintain clear communication with sales and customers. Collaborate across departments to ensure customer and company requirements are met. Manage site visits to customer premises when needed, including supporting system trials, troubleshooting, and performance monitoring. Stay updated on industry trends and technological advancements in hot runner systems. Required Knowledge & Skills Basic knowledge of injection mold design, technical drawings, and plastic processing. Proficiency in 3D modeling software (SolidWorks) and AutoCAD. Strong communication and problem-solving abilities. Willingness to travel when required. Ability to manage multiple projects under tight deadlines. Team player with a customer-focused approach. About Oerlikon Oerlikon is a global innovation leader in surface engineering, polymer processing, and additive manufacturing. We serve industries such as aerospace, automotive, energy, tooling, and textiles, helping our customers enhance the performance, functionality, and sustainability of their products and processes. With over 11,800 employees across 93 nationalities, operating in 38 countries and 207 locations, Oerlikon values diversity, innovation, and excellence, making us a trusted partner worldwide.
Performance Engineer
Systems Plus
Job Title: Performance Engineer Major Responsibilities: Troubleshoot, isolate, and resolve application code issues as well as technical problems related to hardware, software, infrastructure, and networks. Implement and recommend performance improvements across cloud platforms (GCP/Azure) and on-premises environments for tiered systems. Establish and monitor application health by creating dashboards, identifying key performance indicators (KPIs), setting up service-level agreements (SLAs), and implementing alerting, logging, and tracing mechanisms. Utilize network profiling tools (e.g., WireShark, Fiddler) to troubleshoot application and script issues. Conduct root cause analysis of production performance issues and recommend corrective actions to developers. Set up and execute automated performance tests using Docker images; build and destroy application/load test infrastructure as required. Design, script, configure, and execute performance tests for web, mobile, and API systems to validate system performance and stability. Perform performance analysis, benchmarking, and modeling to identify bottlenecks, optimize system parameters, and guide architectural improvements. Actively monitor systems in both production and non-production environments, proactively alerting core teams to prevent potential issues. Develop and maintain the organization s Performance Test Strategy, roadmap, automated test data creation strategy, and reporting approach. Gain a deep understanding of application architecture, infrastructure, non-functional requirements, and production workloads. Stay up to date with the latest industry trends and advancements, continuously evolving the technology stack. Recommended Education/Experience/Skills: Education: Bachelor s degree in Engineering/Technology (Computer Science or a related field) or Master s in Computer Applications. Experience: 4+ years in Software Engineering or Performance Engineering, with at least 1 year of direct experience in Performance Engineering or Software Engineering roles. Strong understanding of application and OS memory management and tuning databases like MongoDB or other NoSQL databases. Experience in conducting performance tests and working knowledge of chaos engineering. Familiarity with DevOps tools, Python, .NET, Angular, and SQL is a plus. In-depth knowledge of web technologies such as HTTP, cookies, AJAX, etc. Proficiency with industry-standard tools like LoadRunner, Neoload, and/or JMeter. Hands-on experience with CI/CD processes and Infrastructure as Code (IaC). 2+ years of experience with performance monitoring tools like Dynatrace, AppDynamics, New Relic, and database monitoring tools such as SQL Profiler, OEM, etc. Strong work experience in distributed environments, including on-premises, Azure, GCP, AWS, or SaaS platforms. Leadership capabilities, including mentoring, coaching, and training team members. Excellent problem-solving and communication skills, with the ability to work in a fast-paced and dynamic environment with minimal supervision. Qualification : Education: Bachelors degree in Engineering/Technology (Computer Science or a related field) or Masters in Computer Applications.
Technical Support Engineer
Ansys
Summary / Role Purpose Join the Ansys Customer Excellence team to support our customers across the globe on all the aspects of their real-world engineering simulation projects and integration of Ansys software in their design workflows and grow Ansys business. You will use engineering knowledge to provide technical post-sales support, find solutions to a wide variety of technical challenges, and channel customer feedback to improve Ansys products. You will be a part of our positive, dynamic team of enthusiastic and passionate engineers striving to deliver the highest quality solutions to our customers, advancing your knowledge, experience, and your impact on the success of our customers and Ansys. Key Duties and Responsibilities Apply engineering expertise and knowledge of RF/Microwave, Signal (SI) and Power Integrity (PI) to provide the highest level of technical support to customers and channel partners across the globe. Leverage subject matter experts and Ansys knowledge to ensure high-quality, timely customer service that results in customer satisfaction while adhering to support processes and best practices. Develop technical expertise in one simulation area such as RF/Microwave, SI, PI, or Electromagnetic Compatibility (EMC). Stay updated with the capabilities of the latest Ansys Electronics product releases. Develop simulation best practices, solutions, and FAQs for the knowledge base. Submit suggestions for product improvement. File defect reports and verify fixes adhering to defect reporting processes. Participate in field testing of new releases to ensure that new features and workflows will address customer requirements. Be agile and open to new responsibilities based on the business need. Participate in other strategic team and company initiatives, as needed. Minimum Education/Certification Requirements and Experience Master or Bachelor s degree in Electronics, Electronics and Communication Engineering specializing in Electromagnetics. Sound knowledge related to the principles of RF/Microwave or SI/PI. Demonstrated problem-solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems. Engaging personality, engineering curiosity, and willingness for continuous learning. Ability to work independently, as well as with others in a diverse team environment. Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English. Strong organizational and time management skills and a sense of urgency. Interest in working with customers. Preferred Qualifications and Skills Master s degree in Electronics, Electronics and Communication Engineering. Experience with using Ansys HFSS, HFSS 3D Layout, SIwave, Q3D, or other simulation software involving real-world, industry-level applications. Familiarity with RF/Microwave, Signal and Power Integrity simulation analysis, and/or EMI/EMC. Understanding of electronics industry trends, technologies, engineering environment, product design complexity, development challenges, etc. Willingness to travel (10% of time). At Ansys, We Believe in Innovation and Collaboration At Ansys, we know that changing the world takes vision, skill, and teamwork. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. Together, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values: Adaptability: Be open, welcome what's next. Courage: Be courageous, move forward passionately. Generosity: Be generous, share, listen, serve. Authenticity: Be you, make us stronger. Our Actions: We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results.
Senior Site Reliability Engineer
Nvidia
NVIDIA s Infrastructure, Planning and Processes (IPP) organization is seeking a hard-working and experienced Site Reliability/DevOps Engineer, with strong background in Infrastructure Management, Monitoring, Automation, & System Administration, to join our Sanity Operations Team in Pune. The IPP Org provides Infrastructure, Products & Services for multiple software teams including GPU, Mobile, and Automotive divisions working on Nvidia's extraordinary products & services. The team is responsible for hosting, enabling & running the large scale private cloud systems & services, for our in-house Testing CI framework. The cloud hosts a heterogeneous mix of machines and devices with various operating systems (Windows/Linux/Android, etc.), running with NVIDIA GPUs and Tegra Processors. What you ll be doing: Create resilient, scalable, and efficient test and deployment pipelines. Design and implement complex automation platforms to identify & resolve operational inefficiencies. Triaging software, hardware and infrastructure issues and maintaining high availability for our infrastructure & services. Deploying & Monitoring critical high performance, large scale services running on Geo-distributed systems. Continuously Strive for efficient utilization & management of the infrastructure. Automate processes for enabling developers to adopt self-service practices, while ensuring compliance with security standards. Work with architects and engineers across the teams to review the designs & solutions during development and deployment phases. Collaborate with our other engineering teams to deliver reliable, robust, and high-performance capability of the underlying infra. Mine & analyze data from multiple sources for identifying scaling & optimization opportunities. What we need to see: Bachelor s or Master s degree in computer science, Software Engineering, or equivalent experience with 7+ years of experience in a DevOps environment. Strong hands-on experience in Configuring, maintaining, and building upon deployments of industry-standard tools (e.g. Kubernetes, Jenkins, Docker, CMake, Gitlab, Jira, etc) Working Experience in monitoring & maintaining large-scale infrastructure applications running in a microservice-based architecture. Proficient with Virtualization architecture with strong experience in Kubernetes, VMs, Dockers. Experience with continuous integration and continuous delivery systems such as GitLab, GitOps, Jenkins, Packer, and Terraform. Strong Python scripting skills, with proven background of using/writing JSON/REST APIs. Fluency in using MySQL or equivalent NoSQL databases queries Solid understanding of configuration management tools like, Chef, Puppet, Ansible, etc. Working Experience with Perforce, GIT or any other version control system is necessary. Experience with telemetry and alerting systems such as Kibana, Elastic Search, Grafana, and Prometheus to create rich visualizations of system health over time. Ability to self-manage, show leadership, mentor others and communicate well. Ways to stand out from the crowd: Understanding of networking concepts like TCP/IP and firewall management. Exposure to web apps/dashboards on frameworks like Django, AngularJS, VueJS, etc. High level understanding of Build and Test systems. Experience in Building regression detection systems by analyzing real-time production data, emphasizing important metrics. Innovating with industry-standard tools and collaborating with the open source community Qualification : Bachelors or Masters degree in computer science, Software Engineering, or equivalent experience with 7+ years of experience in a DevOps environment.
Application Developer: Microsoft .net Stack
Ibm India
Introduction In this role, you will work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. You will collaborate with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you will be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground-breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your Role and Responsibilities As a Software Developer you ll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients hybrid-cloud and AI journeys Your primary responsibilities include: Proficient Software Development with Microsoft Technologies: Demonstrate expertise in software development using Microsoft technologies, ensuring high-quality code and efficient application performance. Collaborative Problem-Solving and Stakeholder Engagement: Collaborate effectively with stakeholders to understand product requirements and challenges, proactively addressing issues through analytical problem-solving and strategic software solutions. Agile Learning and Technology Integration: Stay updated with the latest Microsoft technologies, eagerly embracing continuous learning and integrating newfound knowledge to enhance software development processes and product features. Required Technical and Professional Expertise Strong and proven background in Information Technology & working knowledge of .NET Core, C#, REST API, LINQ, Entity Framework, XUnit. Troubleshooting issues related to code performance. Working knowledge of Angular 15 or later, Typescript, Jest Framework, HTML 5 and CSS 3 & MS SQL Databases, troubleshooting issues related to DB performance Good understanding of CQRS, mediator, repository pattern. Good understanding of CI/CD pipelines and SonarQube & messaging and reverse proxy. Preferred Technical and Professional Expertise Good understanding of AuthN and AuthZ techniques like (windows, basic, JWT). Good understanding of GIT and it s process like Pull request. Merge, pull, commit Methodology skills like AGILE, TDD, UML
Admin Executive
Ugaoo
About Us: At Ugaoo, we re more than just a gardening brand we re a movement. Rooted in the rich legacy of Namdeo Umaji Agritech, a pioneer with over 135 years of expertise in agriculture and horticulture, Ugaoo is charting a fresh course for the future of gardening. With the global gardening market projected to grow to $120 billion by 2027, Ugaoo is at the forefront of this transformation. Joining Ugaoo means being part of a dynamic, fast-growing company that blends time-tested wisdom with modern innovation. As a young company, Ugaoo offers the perfect environment for those eager to make an impact, push boundaries, and grow both personally and professionally. A Culture of Growth: We are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values aren t just buzzwords; they guide everything we do. At Ugaoo, you ll find a supportive environment where your ideas are valued, and your career can flourish. Room to Innovate: We don t believe in sticking to the script. If you love taking ownership, stepping up, and challenging the status quo, Ugaoo is your stage. We encourage calculated risks and provide the space to explore new ideas, ensuring that you re always learning and growing. Performance-Driven Success: Results matter here. Your hard work and dedication will be recognized, and your contributions will directly impact both your success and Ugaoo s. Kinship and Collaboration: At Ugaoo, you re not just another employee you re part of a unit. We work together, celebrate together, and support each other every step of the way. About the Opportunity: We are looking for an HR & IT Support Executive to assist with HR administration and IT-related support across the organization. This role will be integral in managing the onboarding process, employee records, office facilities, and IT equipment, while ensuring a smooth and efficient working environment for all employees. Responsibilities: Onboarding: Assist with the onboarding process for new employees, including paperwork, system arrangements, and welcome kits. Employee Records & Benefits: Handle updates and coordination for employee records and benefits such as health insurance. IT Support: Provide technical support for hardware, software, and network issues, troubleshooting and resolving problems in a timely manner. Inventory Management: Manage the inventory of IT equipment and other office assets. Vendor Relations: Liaise with external vendors and service providers. Office Facilities: Oversee the management and maintenance of office facilities, including insurance and licenses, ensuring a safe and conducive working environment. Travel Management: Manage employee travel arrangements, including bookings for flights, accommodation, and transportation, ensuring adherence to travel policies and budgets. Employee Engagement: Assist with employee engagement activities, including team-building events, workshops, and offsite activities. Material Transfer: Manage the internal transfer of materials and equipment between locations, ensuring timely and efficient delivery. Requirements: Bachelor's degree in Human Resources or a related field. Proven experience of 2-3 years in HR administration and basic IT support roles. Strong knowledge of HR practices and employment laws. Proficiency in IT systems, networks, and software applications. Excellent problem-solving and troubleshooting skills. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Who We re Looking For: We re looking for individuals who are not just looking for a job they re ready to embark on a journey. If you re accountable, driven, and eager to grow beyond your current role, you ll thrive at Ugaoo. We want go-getters who aren t afraid to roll up their sleeves, challenge themselves, and make a tangible impact. If you love plants, the world of e-commerce, and being part of a super-passionate team, we may be just the right fit for you. Side note: Your home will look great once you join us! Join us, and let s grow together, because we believe Plants Grow People. Qualification : Bachelor's degree in Human Resources or a related field.
Computer Operator Iv (mainframe Consol Operations)
Bmc Software
Company Overview: BMC Software is an award-winning, equal opportunity employer, fostering a culturally diverse and fun work environment. Our commitment to giving back to the community and our employees' success drives us every day. We help our customers become Autonomous Digital Enterprises by innovating and providing cutting-edge solutions. The IZOT product line includes BMC s Intelligent Z Optimization & Transformation products that help the world s largest companies optimize and manage their mainframe systems. We continue to grow, innovate, and perfect our solutions, and we are looking for a passionate individual to join our team. Role Overview: BMC is seeking a Mainframe Computer Operator to join our IZOT team. In this role, you will be responsible for monitoring and supporting critical IBM zSeries mainframe hardware and software. You will play a vital role in ensuring that the systems are running smoothly, minimizing service disruptions, and providing 24/7 on-call support. If you are an experienced mainframe professional with a passion for problem-solving and providing top-notch service, we want you on our team! Responsibilities: System Monitoring & Support: Monitor and support IBM zSeries mainframe hardware and software to ensure systems are always up and active. Perform IPL (Initial Program Load) of z/OS and z/VM systems. Maintain system health, perform checks, and ensure logs and check-off lists are accurate for continued operations and follow-up. Problem Resolution & Incident Management: Recognize and resolve critical operational issues promptly. Report deviations from standard performance to the Lead Operator or technical support staff. Provide technical support as a Level 1 technician for mainframe users. Tape Management & Procedure Adherence: Perform tape management functions according to procedures. Follow BMC s documentation and procedures for error-free execution of data center functions. After-Hours Support: Provide after-hours technical support, documenting and escalating calls as necessary. Remain calm, effective, and professional during system interruptions or failures. Team Collaboration: Work collaboratively with team members, sharing technical knowledge and supporting each other to resolve issues efficiently. Required Skills & Qualifications: Experience: Minimum of 3 years of experience in mainframe console operation. Proficient in z/OS & VM system IPL, system health checks, and job monitoring. Experience in incident management. Technical Skills: Full understanding of industry practices and company policies and procedures. Ability to resolve a wide range of issues creatively and effectively. RACF provisioning exposure is a plus. Work Schedule: Available for 24/7 on-call support with rotating shifts, including weekends, and potential day/night shifts. Personal Attributes: Calm and efficient under time-sensitive and high-pressure situations. Strong teamwork and collaboration skills. A problem-solver who thrives in technical environments. Why Join BMC? At BMC, we believe in fostering a culture of innovation, collaboration, and inclusion. Our team of over 6,000 talented professionals works globally to bring innovative solutions to market. We encourage employees to bring their true authentic selves to work and support each other's growth. We are committed to offering a diverse and supportive work environment where your voice matters. Compensation & Benefits: Competitive salary based on experience. Comprehensive benefits including health, wellness, and more. The opportunity to be part of a globally recognized company where innovation is at the forefront.
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