Hardware Support Jobs in Pune

Job Title: Database Administrator Location: Pune About Anchanto At Anchanto, we are enabling simpler, faster, and scalable eCommerce operations through our innovative and intelligent SaaS platforms. Our mission is to transform the way businesses conduct eCommerce, making backend operations more efficient for companies of all sizes. With a headquarters in Singapore, a global product engineering center in Pune, India, and a strong local presence in the countries we serve, Anchanto continues to grow rapidly, serving over 300 customers worldwide. As part of our expanding engineering team, we are seeking an experienced Database Administrator (DBA) to help us manage, optimize, and scale our database infrastructure. If you re passionate about database solutions and eager to work with cutting-edge technology in a fast-growing product company, we want to hear from you! Role Overview As a Database Administrator, you will be responsible for developing, managing, and optimizing database solutions to support our growing eCommerce platforms. Your expertise will ensure the high performance, availability, and security of our databases, including MySQL, Postgres, and potentially NoSQL databases. You will work closely with development teams to understand their needs and provide optimal database solutions, from design to performance tuning and high-availability configurations. Key Responsibilities Develop and design database solutions: Define the database physical structure and functional capabilities, ensuring they align with system requirements and security protocols. Database performance management: Configure and manage AWS RDS services, monitor database health, troubleshoot issues, and take corrective action as needed. Troubleshoot and resolve database issues: Act quickly to resolve database outages, errors, or performance issues, including providing after-hours and weekend support when necessary. Proactively monitor DB performance: Set up and configure monitoring tools to help detect potential risks and performance bottlenecks before they impact operations. Optimize database performance: Recommend and implement strategies for hardware upgrades, query optimization, indexing improvements, and server configuration adjustments to boost performance. Collaborate with development teams: Work closely with engineers to understand their database needs and design the most efficient and scalable database solutions. Ensure high availability and disaster recovery: Configure databases for high availability, clustering, and cloud deployment to maintain uptime and data redundancy. Administer database best practices: Own the database backup, restore, and retrieval processes, ensuring that all procedures adhere to best practices and compliance standards. Learning and adopting new technologies: Stay up to date with database technologies, including MySQL, Postgres, and NoSQL databases, and apply knowledge to improve solutions across the platform. What You ll Bring At least 5 years of hands-on experience as a DBA, with strong expertise in database administration, including backup management, performance monitoring, and tuning. Experience with MySQL and/or Postgres: Strong command over these relational databases, including managing stored procedures, triggers, indexes, and optimizing SQL queries for performance. AWS RDS experience: Proficiency in configuring and managing AWS RDS services, with an understanding of cloud-based database management. Strong knowledge of database design: Excellent understanding of data modeling and database schema design, with hands-on expertise in optimizing DB architecture for scalability and performance. Proven expertise in database tuning and performance optimization: Demonstrated ability to troubleshoot and optimize database performance for high-volume transactional systems. Experience with NoSQL databases: Exposure to NoSQL technologies such as MongoDB or Cassandra is a plus, as you may be involved in integrating such systems in the future. Bonus: Experience with Data Warehouse or BI (Business Intelligence) systems is a plus. Bonus: Prior experience in building high-performance e-commerce software is highly desirable. Strong communication and collaboration skills: Ability to work cross-functionally with development, DevOps, and other teams to ensure database solutions meet the needs of the business. Innovative & Fast-Growing Company: Join a dynamic, fast-growing SaaS company that is revolutionizing eCommerce operations for businesses worldwide. Cutting-Edge Technology: Work with modern database technologies, cloud platforms, and AI-powered solutions in an agile and collaborative environment. Career Growth: At Anchanto, we prioritize learning and development, offering a strong career path for those passionate about technology and growth. Work-Life Balance: We believe in a healthy work-life balance and offer flexible working hours and a supportive environment. Global Impact: Your work will impact hundreds of businesses globally, enhancing the performance and efficiency of their eCommerce platforms. If you're an experienced DBA looking for an exciting new challenge with a fast-growing product company, Anchanto could be the perfect place for you. Apply now to join our team and contribute to the next generation of eCommerce technology!

Job Title: Technical Support Engineer II Location: Pune Experience: 2 5 Years Company: TraceLink Department: Support and Service Company Overview: TraceLink s innovative software solutions and Opus Platform empower the pharmaceutical industry to digitize their supply chain, enhancing compliance, visibility, and decision-making. Our technology helps reduce disruptions in medicine supply, ensuring patients worldwide receive the treatments they need. Founded in 2009, TraceLink has expanded to 8 offices globally, with over 800 employees and more than 1,300 customers across 60+ countries. We are recognized as an industry leader by Gartner and IDC, and celebrated for our positive company culture by Comparably. Position Overview: As a Technical Support Engineer II, you will play a vital role within our Support and Service organization to ensure customer success and satisfaction. Your technical expertise and problem-solving skills will be key to helping customers implement and utilize TraceLink s Life Sciences Cloud solutions effectively. This role requires strong interpersonal skills combined with experience in web applications, UNIX systems, scripting, and troubleshooting complex technical issues. Key Responsibilities: Engage directly with customers and internal teams to understand, document, troubleshoot, and resolve technical issues efficiently Develop and improve standard troubleshooting procedures and tools for recurring issues Collaborate closely with Product Management, Engineering, and Quality Assurance teams to facilitate timely resolution of customer-reported problems Provide excellent customer communication and ensure timely updates on issue status Skills and Qualifications: Proven experience supporting proprietary, enterprise-level software applications Strong customer-oriented communication skills with a professional, friendly attitude Excellent verbal and written communication abilities Strong analytical mindset with great attention to detail Proficiency with UNIX command line, especially in parsing and analyzing data sets Bachelor s degree in Computer Science, Information Technology, or a related field 2 to 5 years of experience in a technical support or troubleshooting role Ability to read, parse, and manipulate technical data formats such as XML, EDI, CSV Working knowledge of B2B communication protocols like AS2, SFTP, and Web Services Experience with scripting languages (e.g., Perl, Python, Shell) is a plus Familiarity with supply chain software and pharmaceutical industry knowledge preferred Flexibility to work shifts across Americas, EMEA, and India/APAC time zones (daytime, evening, and overnight) Work with cutting-edge cloud technology impacting patient safety worldwide Collaborate with a global, high-performing team Opportunity for career growth in a fast-paced, innovative environment Support an industry leader with a commitment to employee growth and culture Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Job Title: Hardware Design Engineer Location: Pune Experience: 4+ Years Qualification: B.E. / B.Tech in Electronics, Electrical, Telecommunication, or Instrumentation Engineering Job Summary We are seeking a skilled and experienced Hardware Design Engineer to join our R&D team in Pune. The ideal candidate will have a strong background in designing electronic control modules, embedded hardware, power electronics, and sensor interfacing. This role requires a hands-on engineer capable of taking designs from concept through to prototyping, testing, and production readiness. Key Responsibilities Analyze and interpret product and system requirements to define hardware architecture. Design analog and digital circuits, including microcontroller-based systems. Develop schematics using tools like OrCAD Capture or Altium Designer. Design and simulate power supplies (Buck, Boost, Linear) using tools like LTspice, PSpice, etc. Ensure EMI/EMC compliance in PCB design and overall system architecture. Develop multilayer PCBs with proper signal integrity, grounding, and thermal design practices. Interface with various digital communication protocols: UART, I2C, SPI, RS485, CAN, Ethernet. Conduct board-level debugging using tools like DSO, logic analyzers, and multimeters. Perform signal integrity analysis using Hyperlynx or Cadence SI tools. Coordinate prototyping, testing, and design validation activities. Create and maintain design documentation including schematics, BOMs, test reports, and revision control. Apply DFM/DFT principles for production-ready designs and support certification activities. Key Competencies & Skills Technical Expertise Embedded hardware design (MCU/MPU based control boards) Analog front-end and sensor interface circuits Power supply design (SMPS Buck, Boost, Linear regulators) EMI/EMC compliant PCB design (Multilayer) High-speed PCB layout understanding and design review Design simulations and circuit behavior modeling Hands-on debugging and validation Tools & Technologies Design Tools: Altium Designer, OrCAD Capture Simulation: PSpice, LTspice Debugging: DSO, Logic Analyzer, Multimeters Signal Integrity: Hyperlynx, Cadence SI Protocols: UART, I2C, SPI, CAN, RS485, Ethernet Additional Expectations Strong analytical thinking and problem-solving skills Ability to work independently and collaboratively across cross-functional teams Excellent documentation and communication skills Passion for innovation, continuous learning, and product excellence Be part of an innovative and growing hardware design team Work on advanced electrification and control systems Contribute to real-world, high-impact projects from concept to launch Qualification : B.E. / B.Tech in Electronics, Electrical, Telecommunication, or Instrumentation Engineering

Analog Engineer Location: Pune Role Overview Join our dynamic R&D team as an Analog Engineer, contributing your expertise to develop cutting-edge electronics hardware for instrumentation products used in the process industry. This role involves close collaboration with diverse stakeholders including Digital Business Leaders, Customer Support, and Branch Engineers to ensure smooth project execution and high customer satisfaction. Occasional travel may be required to engage with vendors, stakeholders, and maintain strong customer relationships. Purpose of the Role Design and develop high-quality analog electronics hardware that meets stringent industry requirements for performance, reliability, safety, and environmental standards in instrumentation products. Technical Responsibilities Understand product requirement specifications, incorporating electrical, communication protocols, environmental, EMC, safety, industrial design, performance, and reliability standards into your designs. Design electronics circuits interfacing with various sensors, input/output signals, communication protocols (UART, RS232, RS485, I2C, SPI, HART, PROFIBUS, FIELDBUS, Wireless, etc.), display and keypad (UI) devices, microcontrollers, ADCs, DACs, display chips, and special function ICs. Develop designs suitable for 2-wire transmitters, actuators, indicators, converters, sensors (4-20mA), IEPE vibration sensors, battery-powered sensors, and wireless devices. Implement analog signal processing and control functions including scaling, amplification, filtering, integration, differentiation, multiplication, compression, clipping, clamping, linearizing, isolation, ON-OFF, PID, etc. Design linear and switching power supplies to power circuits and external devices. Implement PCB designs considering constraints such as space, parasitic effects, signal and power integrity, thermal management, RF/EMC considerations, manufacturability, and usability. Test designs thoroughly through in-house labs, external labs, and field site validations to ensure all requirements are met. Ensure adherence to target material cost budgets. Operate and utilize test and measurement instruments such as DMM, DSO, function and signal generators, pulse generators, counter timers, spectrum analyzers, LCR meters, HV testers, and network analyzers. Utilize development tools like SPICE, 3D modeling software, Mathcad, and EDA tools (Pads, Cadence) effectively. Qualification & Experience Master s or Bachelor s degree in Electronics, Electronics & Telecommunication, or equivalent discipline 4 to 5 years of relevant experience in analog hardware design for instrumentation or related fields Qualification : Masters or Bachelors degree in Electronics, Electronics & Telecommunication, or equivalent discipline

Senior Business Support Specialist Location: Pune Department: Customer Operations Technical Support Job Type: Full-Time About Entrata Founded in 2003 by a group of innovative college students, Entrata has grown into a global leader in property management software. Our award-winning platform supports property owners, managers, and residents through a comprehensive suite of tools, including rent payments, leasing, maintenance, marketing, insurance, and communication solutions. With over 2,200 team members across the U.S., India, Israel, and the Netherlands, Entrata combines the energy of a startup with the reliability of an established enterprise. Our culture thrives on innovation, transparency, and bold thinking. We are committed to creating a better living experience for everyone, everywhere. Role Overview We are seeking a Senior Business Support Specialist to serve as a semi-technical expert for a specific product suite within our platform. This role involves in-depth technical analysis, advanced ticket resolution, proactive incident management, and strategic collaboration with product and engineering teams. You will act as an escalation point for complex issues, drive operational improvements, mentor other team members, and ensure high-quality support delivery. This position requires technical acumen, problem-solving skills, and a drive for continuous improvement. Key Responsibilities Serve as the subject matter expert and primary escalation point for complex technical issues within a product suite. Analyze incident trends and perform root cause analysis (RCA) to recommend product and process improvements. Create and maintain knowledge documentation including step-by-step resolutions, screen captures, and video tutorials. Collaborate closely with product and engineering teams to address systemic issues and influence future enhancements. Lead resolution efforts for high-impact or major incidents and coordinate cross-functional responses. Mentor and guide support team members, providing training on incident patterns and RCA best practices. Act as a strategic partner for product suite leaders, offering proactive technical guidance and insights. Uphold high support standards and take ownership of delivering excellent results. Demonstrate strong commitment to the Entrata brand through high-impact, solution-focused interactions. Required Qualifications 3+ years of hands-on experience in technical/functional support, implementation, or production support roles. Proven experience performing incident analysis and identifying opportunities for proactive improvement. Strong technical and business application understanding with a fast learning curve for new technologies. Ability to work effectively in a dynamic, matrixed environment. Exceptional communication skills with a collaborative, team-first approach. Experience in creating training resources such as video tutorials and documentation. High accountability and a goalkeeper mindset in maintaining quality and reliability. Preferred Qualifications Bachelor s degree in Information Systems, Computer Science, or related field. Excellent analytical and troubleshooting skills with a customer-first mindset. Demonstrated experience implementing proactive support interventions and scalable processes. Growth-oriented mindset with a track record of supporting high-growth organizations. Strong presentation skills to communicate insights and patterns to stakeholders. Experience working closely with product, engineering, training, and customer success teams. Nice to Have Experience supporting live services or business applications using PHP and MS SQL Server. Familiarity with enterprise-level customer support environments. Ability to use data trends to improve customer experience and product reliability. Work with a globally recognized leader in proptech Be part of a collaborative, high-impact team Opportunities for career growth and learning Dynamic work environment with a focus on innovation and excellence Qualification : Bachelors degree in Information Systems, Computer Science, or related field

Job Title: Supervisor Quality Assurance Engineer (Finishing Works) Location: Pune Department: Construction Management Experience Required: 10 to 17 Years Qualification: Diploma in Engineering (Civil preferred) Employment Type: Full-Time Role Objective To ensure robust quality assurance across all finishing-related construction activities in residential projects, including inspections, testing, snagging, and final handover of units. The candidate will be responsible for enforcing quality standards, coordinating with design teams, and driving continuous improvement in finishing work execution. Key Responsibilities Finishing Works Quality Assurance Oversee and inspect finishing works such as: Gypsum plaster Tile and marble flooring Internal and external texture paint systems Ensure all activities comply with project specifications, standards, and regulatory requirements. Testing & Inspection Prepare and implement Inspection & Testing Plans (ITPs) for all finishing works. Carry out detailed inspections of: Fa ade systems, ACP cladding, aluminum windows and doors Wooden/steel fire-rated doors and ensure compliance with local fire safety regulations. Doors, frames, and associated hardware including quality, alignment, and finishes. Perform snagging and de-snagging of completed units before handover. Mock-ups & Coordination Coordinate with architects and project stakeholders to: Develop and get approvals on mock-ups for various finishing elements. Implement feedback and finalize finishing details. Documentation & Methodology Prepare work method statements for all major finishing activities. Maintain detailed records of inspection outcomes, non-conformities, and corrective actions. Handover Process Work closely with the HPM (Handing Over Project Management) team for timely and quality-driven handover of residential flats. Ensure compliance with quality benchmarks before unit release. Other Key Areas Familiar with finishing activities for multi-level car parking structures. Monitor material quality and performance through on-site testing. Support QA activities across architectural finishing scope on site. Required Skills & Competencies Strong understanding of finishing materials, specifications, and application standards In-depth knowledge of quality control procedures and construction site quality assurance Effective problem-solving skills related to finishing execution Ability to read and interpret architectural drawings Collaborative mindset for coordinating with site teams, architects, and consultants Languages Proficiency in English, Hindi, and Marathi (preferred) Qualification : Diploma in Engineering (Civil preferred)

Position: Technical Lead Hardware Designation: Assistant Manager Experience Required: 7 Years Location: Pune Role Overview: We are seeking a highly skilled and experienced Technical Lead Hardware to lead our embedded hardware development projects. The ideal candidate will be responsible for designing and developing complete electronic circuits, creating prototypes, and managing the transition from design to production. This role also involves leading and mentoring a team of hardware engineers. Key Responsibilities: Lead the hardware development efforts for embedded system projects. Design and develop end-to-end electronic circuits and schematics. Create and test prototypes and sample hardware. Oversee the hardware lifecycle from concept through to mass production. Collaborate with cross-functional teams including firmware, mechanical, and testing teams. Guide and mentor a team of hardware engineers to meet project goals and timelines. Qualifications: B.E./B.Tech in Electronics, Electrical, or Computer Science Engineering. 7+ years of hands-on experience in hardware design and development. Strong understanding of embedded system hardware design. CDAC certification in VLSI or a related specialization is a plus. Qualification : B.E./B.Tech in Electronics, Electrical, or Computer Science Engineering

Position: Technical Member Hardware Designation: Assistant Manager Experience Required: 4 Years Location: Pune Role Overview: We are seeking a motivated and skilled Technical Member Hardware to join our hardware design team. The ideal candidate should have hands-on experience in PCB design, circuit simulation, and testing. This role offers an excellent opportunity to work on cutting-edge embedded systems hardware alongside an expert team. Key Responsibilities: Contribute to the design and development of hardware systems as part of the hardware design team. Design PCBs and perform component selection based on design requirements. Simulate circuit schematics and analyze performance. Operate high-end testing and debugging equipment in a lab environment. Perform precision soldering, including handling of SMD components. Assist in prototyping, validation, and troubleshooting of hardware systems. Contribute to documentation and design reviews. Preferred Skills: Experience with PCB design tools and simulation software. Proficient in using lab instruments such as oscilloscopes, multimeters, logic analyzers, etc. Knowledge of soldering techniques and handling fine-pitch components. Exposure to RF design will be considered a strong advantage. Qualifications: B.E./B.Tech in Electronics or Electrical Engineering. 4+ years of experience in hardware design and development. CDAC certification in VLSI or a related field is an added advantage. Qualification : B.E./B.Tech in Electronics or Electrical Engineering

Python Automation Test Engineer Experience: 2 4 Years Location: Pune Role Overview: We are seeking a Python Automation Test Engineer with strong expertise in Python programming and automation testing. The ideal candidate will have hands-on experience in developing automation frameworks, interfacing with hardware protocols, and implementing REST APIs. Knowledge of vision-based automation and infotainment testing will be an added advantage. Key Responsibilities: Develop and maintain automation frameworks using core Python, emphasizing object-oriented design principles Create Python libraries to interface with various hardware protocols such as CAN, USB, Serial port, and Ethernet Implement and integrate REST APIs for data handling and communication Build vision-based automation tools, including libraries for processing text, images, and UI elements from reference images (preferred) Develop or utilize VR libraries and implement text/speech translation functionalities (advantageous) Perform automation testing of software modules with a focus on reliability and efficiency Support infotainment system testing by designing and executing relevant test automation Design and implement best practices and standards for test automation frameworks to ensure scalability and maintainability Required Skills & Qualifications: 2 4 years of experience in Python programming with a focus on automation Strong understanding of object-oriented programming (OOP) concepts Proven experience developing Python libraries for hardware interfacing and automation Familiarity with hardware communication protocols: CAN, USB, Serial, Ethernet Experience in working with REST APIs in Python Hands-on knowledge of automation testing methodologies Understanding of infotainment testing processes Good communication skills and ability to work collaboratively in a team environment Bonus: Experience with vision-based automation frameworks, VR libraries, and speech/text translation

Position: Technical Support Specialist Location: Pune, Maharashtra, India Shift: Night shift, 6 PM 3 AM IST (On-site at Koregaon Park office, 5 days a week) Our Mission: Healthcare should be seamless for patients. Zocdoc empowers patients by offering an easy-to-use marketplace for booking in-person or virtual healthcare across the U.S., improving quality and affordability. Your Impact on Our Mission: As a Technical Support Specialist, you ll be the go-to expert providing timely, effective technical support to Zocdoc employees both remotely and onsite. You ll help maintain IT service quality, troubleshoot issues, and support hardware and software needs, ensuring smooth day-to-day operations. What You ll Do Daily: Provide first- and second-level technical support for network issues (LAN, WAN, Wi-Fi, VPN). Monitor and troubleshoot network devices and connectivity, escalating complex problems as needed. Support PC/Mac desktop issues, hardware repairs, and software applications. Assist with IT operational tasks like desk setups, inventory audits, and meeting room configurations. Manage systems administration for core IT services, including SaaS tools and process automation. Handle onboarding/offboarding workflows including machine imaging and account configuration. Maintain detailed documentation for IT systems and processes. Communicate promptly and clearly throughout ticket resolution to meet SLAs and ensure high user satisfaction. What You ll Need to Succeed: Bachelor s degree in Computer Science or relevant IT certifications and experience. 2+ years in technical support/helpdesk roles. Strong customer service skills and problem-solving mindset. Experience with Google Workspace admin, AzureAD, Intune, JAMF/JSS Suite. Hands-on troubleshooting skills for Windows and Mac environments. Knowledge of Windows Server, Active Directory, LDAP, DHCP, SSO, MFA. Familiarity with tools like Jira, Confluence, Slack, Bettercloud. Basic scripting skills (BASH, PowerShell, or similar). Benefits: Competitive salary and medical insurance. Perks including daily catered lunch, Ping Pong, daycare reimbursement. Wellness programs like Headspace and BetterLYF counseling. Cellphone and wifi reimbursement, parental leave, sabbatical after 5 years. Annual health check-ups and generous paid time off. Work with a smart, supportive team at a certified Great Place to Work. About Zocdoc: Zocdoc is the U.S. s leading digital health marketplace, connecting millions of patients with healthcare providers to improve the healthcare experience. Founded in 2007, Zocdoc emphasizes diversity, collaboration, and a mission-driven culture.

Job Title: Technical Support Engineer Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations worldwide with the Data Resiliency Cloud the industry s first and only SaaS solution at scale. Druva simplifies data protection, streamlines governance, and delivers data insights, helping customers accelerate cloud adoption. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva eliminates complex infrastructure and management costs, delivering robust data resilience across multiple geographies and clouds. About the Role: Join Druva s Global Customer Support team, a group of highly skilled engineers dedicated to resolving complex technical issues and enhancing the customer experience. As a Technical Support Engineer, you ll be on the front lines of delivering exceptional support for Druva s innovative cloud-based data protection products. This role offers a dynamic and challenging environment where you ll develop your skills while directly impacting customer success and satisfaction. What You ll Do: Provide technical support for Druva s products as part of a 24x7x365 global support team. Collaborate with team members to troubleshoot and resolve complex technical issues. Analyze logs and exceptions to identify root causes and improve product usability and customer experience. Contribute to knowledge management by documenting solutions as Knowledge Base articles. Develop and implement productivity tools to tackle complex technical challenges. Escalate unresolved issues to appropriate teams while maintaining clear communication with customers at all levels. Follow established troubleshooting methodologies to diagnose, reproduce, and resolve issues. Engage in continuous learning through training and e-learning courses. Work closely with Quality Assurance and Engineering teams to identify, report, and resolve product defects. Utilize remote support tools and case management systems such as Salesforce, JIRA, and Zoom. Meet and exceed Service Level Agreements (SLAs) for all customer support channels. Who You Are: Minimum Qualifications: Bachelor s degree in a technical field or equivalent experience. 3+ years of relevant technical support or similar experience. Strong written and verbal communication skills. Good understanding of backup and recovery concepts, including disaster recovery, backup types, and replication. Experience with Operating Systems administration: Windows, Linux, Solaris, Unix. Familiarity with cloud infrastructure such as AWS, VMware Cloud, or other public cloud providers. Knowledge of server backup applications and troubleshooting security-related issues. Skilled in troubleshooting using tools like Wireshark, tcpdump, Procmon, Perfmon. Basic understanding of storage technologies (SCSI, SAN, iSCSI, NAS). Hands-on experience with VMware, Hyper-V, and Nutanix technologies. VMware Certified Professional (preferred). Nutanix Enterprise Administrator certification (preferred). Knowledge of backup and recovery for databases like Microsoft SQL and Oracle. Ability to troubleshoot integration issues between SaaS and on-premises applications. Experience creating customer-facing documentation. Experience with deployment and configuration is a plus. If you are passionate about customer success, technical problem-solving, and working with cutting-edge cloud technology, Druva offers an exciting environment where you can grow your career and make a tangible impact. Qualification : Bachelors degree in a technical field or equivalent experience.

Senior Technical Support Engineer Location: Pune, India (On-site, Viman Nagar) Experience: 3+ years Job Type: Full-Time About the Role As a Senior Technical Support Engineer, you will be the frontline for Level 1 and 2 support, handling complex technical issues related to our flagship product, Scalefusion. You will collaborate with internal teams, manage ticket lifecycles, and ensure high customer satisfaction through timely and effective issue resolution. Key Responsibilities Provide chat, email, and on-demand phone support for Scalefusion users. Investigate and troubleshoot reported technical issues across multiple platforms. Collaborate with internal teams for issue resolution and keep customers updated on progress. Maintain excellent customer experience by responding promptly and professionally. Diagnose and solve application issues related to Mobile Device Management (MDM). Reproduce customer environments on various devices to replicate and fix issues. Required Skills and Experience Minimum 3 years supporting MDM solutions, specifically Google Android and Apple iOS platforms. Hands-on experience with Android Enterprise and knowledge of legacy-to-Android Enterprise migrations. Proficient in managing device configuration, compliance, and security policies. Experience with Auto-pilot components and collaboration tools like Active Directory (AD), Exchange, and Office 365. Familiarity with scripting languages such as PowerShell and Bash. Strong problem-solving skills and ability to work independently or in teams. Excellent verbal and written communication skills. Ability to plan and prioritize workload efficiently while meeting service standards. About ProMobi Technologies ProMobi Technologies is a rapidly growing, bootstrapped SaaS company dedicated to empowering businesses with world-class software solutions. Our flagship products include Scalefusion (Unified Endpoint Management), NuovoPay (Device Financing Risk Management), and NuovoTeam (Push-to-Talk & Team Communication).

Job Title: Sales Support Engineer Qualifications: Post Diploma / Diploma in Plastic Mold Technology or related field Experience: 3-4 years in hot runner design, mold maintenance, or related fields Job Location: Viman Nagar, Pune Note: Immediate joining required Job Summary The Sales Support Engineer plays a vital technical role by ensuring customer requests are fulfilled with accuracy and precision. This role involves close collaboration with the sales team and customers to understand project specifications, analyze CAD files, and design preliminary hot runner systems using 3D modeling software and AutoCAD. The Sales Support Engineer also supports the CAE team in optimizing designs and assists service engineers in diagnosing and resolving system issues. Effective communication, attention to detail, and problem-solving abilities are essential to succeed in this role. Key Responsibilities Design preliminary hot runner systems using 3D modeling software and AutoCAD. Analyze customer requests and CAD files to identify critical technical aspects. Collaborate with Sales and Application Engineering teams to clarify project specifications. Ensure all necessary specifications are gathered and documented accurately. Conduct CAE simulations to optimize hot runner designs and interpret mold flow analysis results (pressure, injection times, flow rates, etc.). Verify compliance with internal standards and evaluate any deviations or process criticalities with the Mold Flow team before finalizing quotes. Prepare and submit mold flow requests with complete technical data. Communicate all design information accurately to the design department via the planning team and Sales Assistant. Provide technical support to service engineers for diagnosing and resolving hot runner system issues. Review alignment between technical specifications and commercial offers made to customers. Ensure technical accuracy of system configurations and maintain clear communication with sales and customers. Collaborate across departments to ensure customer and company requirements are met. Manage site visits to customer premises when needed, including supporting system trials, troubleshooting, and performance monitoring. Stay updated on industry trends and technological advancements in hot runner systems. Required Knowledge & Skills Basic knowledge of injection mold design, technical drawings, and plastic processing. Proficiency in 3D modeling software (SolidWorks) and AutoCAD. Strong communication and problem-solving abilities. Willingness to travel when required. Ability to manage multiple projects under tight deadlines. Team player with a customer-focused approach. About Oerlikon Oerlikon is a global innovation leader in surface engineering, polymer processing, and additive manufacturing. We serve industries such as aerospace, automotive, energy, tooling, and textiles, helping our customers enhance the performance, functionality, and sustainability of their products and processes. With over 11,800 employees across 93 nationalities, operating in 38 countries and 207 locations, Oerlikon values diversity, innovation, and excellence, making us a trusted partner worldwide.

Role Overview Position: Hardware Engineering Lead Electronics Hardware Design As a Hardware Engineering Lead, you will spearhead the design, development, and validation of electronics hardware for advanced consumer appliances. You will drive innovation and ensure product reliability from concept to production through expertise in circuit design, PCB development, and system integration. Key Responsibilities Technical Leadership: Lead hardware design projects, guiding cross-functional teams through the entire development lifecycle. Conduct technical reviews, root cause analysis, FMEA, and validation processes to ensure robust, high-quality designs. Mentor junior engineers and influence critical design decisions. Circuit Design & PCB Development: Design analog, digital, and mixed-signal circuits, including motor controllers, power supplies (AC/DC, DC/DC), and microcontroller-based systems. Develop schematics, perform circuit simulations (PSPICE, LTSPICE), and oversee PCB layout (using tools like Cadence Allegro). Optimize designs for manufacturability, testability, and regulatory compliance (UL, IEC, CE, BIS). System Integration: Collaborate with system architects and cross-disciplinary teams to integrate hardware solutions into product platforms. Manage component selection, de-rating analysis, and supplier coordination to meet performance, cost, and reliability goals. Qualifications Minimum Requirements: Bachelor's Degree in Electrical Engineering, Power Electronics, Electronics & Telecommunication Engineering, or a related field. Preferred: Master s Degree in Electrical or Power Electronics Engineering. Experience: 10+ years of experience in electronics hardware design for consumer appliances or similar industries. Preferred Skills & Expertise Strong hands-on experience in DC/DC SMPS and Linear Power Supply Design (flyback, buck converter, linear regulators). Expertise in component selection (resistors, capacitors, diodes, transistors, MOSFETs, IGBTs, gate drivers) and circuit protection (over-current/voltage protection). Proven track record in EMI/EMC design and troubleshooting. Proficient in performing detailed design calculations for currents and voltages across components. Skilled in using lab instruments (Power Supplies, Oscilloscopes, Logic Analyzers, Power Analyzers). Experience with engineering documentation (Test Plans, Test Reports, ECNs, Hardware Design Documents, Derating Analysis). Research mindset to explore innovative concepts and guide future product development. Ability to identify cost-effective technologies suited for mass production. Strong knowledge of magnetic design (inductors, transformers) for power electronics applications. Understanding of thermal management and EMC considerations in power electronics design. Familiarity with safety standards and regulations relevant to product design and certification. If you are passionate about driving innovation and want to work at the forefront of appliance technology, we d love to hear from you. Qualification : Bachelor's Degree in Electrical Engineering, Power Electronics, Electronics & Telecommunication Engineering, or a related field.

About the Role: As a Citrix Engineer, you will be responsible for administering, supporting, and maintaining Citrix and Virtual Desktop Infrastructure (VDI) environments. You will work with global teams to manage Citrix XenDesktop, Citrix XenApp, Citrix StoreFront, Citrix Netscalers, VMware, and Flashstack solutions. Key Responsibilities: Citrix & VDI Administration: Support Citrix XenDesktop 7x & 2203, Citrix XenApp 7x & 2203, Citrix StoreFront, and Citrix Netscalers. Manage VMware vSphere, Flashstack hardware, and Wyse Thin Clients. Monitor Citrix/VDI environments and respond to incidents and service requests. Perform Tier 1/1.5 incident management and join Major Incident Management (MIM) calls. Maintain system documentation and perform routine updates. Operational Support & Troubleshooting: Handle desktop pool creation, publishing applications, and making configuration changes. Work across teams to ensure business requirements are met. Collaborate with vendors to report and resolve issues. Perform regular maintenance tasks and infrastructure optimizations. Required Skills & Experience: Must-Have: 4-6 years of IT experience, with at least 3 years in Infrastructure and Citrix/Virtualization. Strong expertise in Citrix XenDesktop 7x, Citrix XenApp 7x, Citrix StoreFront, Citrix Netscalers, and VMware. Knowledge of Windows Server 2012/2016 administration. Basic experience with Active Directory. Understanding of networking concepts (DHCP, DNS, IP addressing, subnets, VLANs). Good-to-Have: Experience with PowerShell scripting for automation. Troubleshooting VMware ESXi environments. Experience with VDI and desktop deployment/management. At Zensar Technologies, we believe in a workplace where people realize their full potential, are recognized for their contributions, and thrive in a collaborative environment. We are a global technology consulting and services company with 11,800+ employees in 33 locations. Our expertise helps 130+ enterprises drive innovation, agility, and competitiveness. Zensar is committed to Equal Employment Opportunity (EEO) and welcomes diverse talent across backgrounds, identities, and abilities. Core Values at Zensar: Putting People First Client-Centricity Collaboration Join us and be part of a dynamic team driving digital transformation!

Summary / Role Purpose Join the Ansys Customer Excellence team to support our customers across the globe on all the aspects of their real-world engineering simulation projects and integration of Ansys software in their design workflows and grow Ansys business. You will use engineering knowledge to provide technical post-sales support, find solutions to a wide variety of technical challenges, and channel customer feedback to improve Ansys products. You will be a part of our positive, dynamic team of enthusiastic and passionate engineers striving to deliver the highest quality solutions to our customers, advancing your knowledge, experience, and your impact on the success of our customers and Ansys. Key Duties and Responsibilities Apply engineering expertise and knowledge of RF/Microwave, Signal (SI) and Power Integrity (PI) to provide the highest level of technical support to customers and channel partners across the globe. Leverage subject matter experts and Ansys knowledge to ensure high-quality, timely customer service that results in customer satisfaction while adhering to support processes and best practices. Develop technical expertise in one simulation area such as RF/Microwave, SI, PI, or Electromagnetic Compatibility (EMC). Stay updated with the capabilities of the latest Ansys Electronics product releases. Develop simulation best practices, solutions, and FAQs for the knowledge base. Submit suggestions for product improvement. File defect reports and verify fixes adhering to defect reporting processes. Participate in field testing of new releases to ensure that new features and workflows will address customer requirements. Be agile and open to new responsibilities based on the business need. Participate in other strategic team and company initiatives, as needed. Minimum Education/Certification Requirements and Experience Master or Bachelor s degree in Electronics, Electronics and Communication Engineering specializing in Electromagnetics. Sound knowledge related to the principles of RF/Microwave or SI/PI. Demonstrated problem-solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems. Engaging personality, engineering curiosity, and willingness for continuous learning. Ability to work independently, as well as with others in a diverse team environment. Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English. Strong organizational and time management skills and a sense of urgency. Interest in working with customers. Preferred Qualifications and Skills Master s degree in Electronics, Electronics and Communication Engineering. Experience with using Ansys HFSS, HFSS 3D Layout, SIwave, Q3D, or other simulation software involving real-world, industry-level applications. Familiarity with RF/Microwave, Signal and Power Integrity simulation analysis, and/or EMI/EMC. Understanding of electronics industry trends, technologies, engineering environment, product design complexity, development challenges, etc. Willingness to travel (10% of time). At Ansys, We Believe in Innovation and Collaboration At Ansys, we know that changing the world takes vision, skill, and teamwork. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. Together, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values: Adaptability: Be open, welcome what's next. Courage: Be courageous, move forward passionately. Generosity: Be generous, share, listen, serve. Authenticity: Be you, make us stronger. Our Actions: We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results.

Job Overview: We are looking for a Product Support Specialist to join our team. In this role, you will be responsible for interacting with users, answering queries, resolving issues, and providing comprehensive support for our products. You will troubleshoot system and network problems, ensuring a seamless experience for end users. If you are passionate about delivering exceptional customer service and have experience in product support, this is the perfect opportunity for you. Key Responsibilities: User Interaction: Respond to user queries, troubleshoot issues, and resolve problems via various communication channels (chat, telephone, email). Maintain Information: Keep product documentation, fact sheets, and relevant application information up to date. Support Product Roll-Outs: Assist in the roll-out of new product features, ensuring customers are well-supported during the process. Incident Management: Log incidents and service requests reported by users, ensuring proper documentation and prioritization. Product Troubleshooting: Diagnose and resolve software issues related to systems and networks, ensuring a smooth experience for users. Escalation Handling: Escalate unresolved issues to higher-level support while providing timely updates to users. Ticket Management: Prioritize, document, and track helpdesk tickets, responding promptly to meet service level agreements (SLAs). Market Research and Documentation: Perform market research and analysis to gather data and insights, supporting product development and documentation. Requirements: Education: A graduate in any stream; B.E, B Tech, BCA, MCA preferred. Communication Skills: Strong verbal and written communication skills in English, with the ability to handle complex or difficult situations with professionalism. Typing Skills: Swift typing speed, with grammatically accurate communication in written forms. Curiosity and Learning: A keen willingness to learn new technologies and continuously improve. Shift Work: Ability to work in 24/7 shifts, with rotational shifts occurring every 3-4 months. Experience: At least 6 months of experience in supporting clients or customers from US/UK/AUS. Technical Skills: Familiarity with Windows OS troubleshooting is essential. Knowledge of MAC OS X is an added advantage. Attention to Detail: Strong organizational and time-management skills to manage multiple tasks effectively. Stress Management: Ability to handle high-pressure situations with confidence and professionalism. Customer Handling: Experience in global customer handling and providing technical support via call center or remote channels is preferred. What You'll Learn: Engage with diverse populations and work in cross-cultural or multicultural settings. Gain expertise in the latest product technologies and operational best practices. Improve both technical and customer service skills while solving real-world issues. Gain exposure to customer interactions across various global regions. Collaborate with experienced product managers and software entrepreneurs. Shift Timing: Night Shift: 9:30 PM 5:30 AM IST Morning Shift: 5:30 AM 1:30 PM IST Afternoon Shift: 1:30 PM 9:30 PM IST Additional Information: Transport will be provided for employees located 8-12 Kms from the office. You may be required to perform manual QA tasks as part of the role. If you are driven to deliver excellent product support and have the technical expertise to resolve issues swiftly, we encourage you to apply! Qualification : A graduate in any stream; B.E, B Tech, BCA, MCA preferred.

About this job As a Robotics Trainer, you will train school students in robotics concepts and applications. Design and deliver training programs on robotics principles, including programming languages such as Python and C++, and hardware platforms like Arduino and Raspberry Pi. Develop curriculum materials, hands-on exercises, and assessments to facilitate learning and skill development. Responsibilities Design and deliver engaging robotics workshops and training sessions for students of all ages and skill levels. Develop and adapt curriculum materials to meet the needs of diverse learners and educational settings. Provide guidance and support to students as they work on robotics projects, troubleshooting technical issues and fostering creativity and problem-solving skills. Skills Requirement Strong technical skills and knowledge of robotics platforms, programming languages (e.g., Python, C++, Java), and hardware components (e.g., Arduino, Raspberry Pi). Excellent communication and interpersonal skills, with the ability to engage and inspire students from diverse backgrounds. Passion for robotics education and a commitment to promoting STEM literacy. Qualification BTech in Electronics & Telecommunication / BSc in Electronics Qualification : BTech in Electronics & Telecommunication / BSc in Electronics

About HSBC HSBC is one of the largest banking and financial services organizations in the world, operating in 64 countries and territories. Our mission is to enable businesses to thrive, economies to prosper, and help people fulfill their hopes and ambitions. Whether you're aiming for the top of your career or exploring new directions, HSBC offers the support, opportunities, and rewards to help you realize your potential. Role: Software Engineer HSBC is seeking a Software Engineer to join our team. This role focuses on providing critical support to our production services and ensuring smooth transitions from development to production. You will assist in the daily production monitoring of Internet Banking services, collaborate across multiple teams, and help drive automation and performance improvements. If you re passionate about working in an agile and customer-first environment, this is a great opportunity to further your career. Key Responsibilities: 24x7 Support: Provide on-call support for production services, ensuring timely resolution of any issues. Service Transition: Coordinate implementation activities for a smooth transition from development to production. Production Monitoring: Handle daily production Internet Banking level 1 case checking, investigation, and provide solutions or workarounds. Collaboration: Work closely with server, infrastructure, and business teams to address technical and operational challenges. SRE & DevOps: Understand and assist in Site Reliability Engineering (SRE) and DevOps production support activities. Requirements: Technical Expertise: Strong understanding of web-based application support in a multi-tier architecture, especially within the banking domain. Familiarity with Mobile SRE support activities. Expertise in troubleshooting Java/J2EE/Microservices applications deployed on industry-standard front-end application servers such as IBM WAS, IBM WPS, JBoss, and Tomcat. Experience with UNIX systems and hands-on troubleshooting. Python-based automation experience is a plus. Proficiency in using application performance monitoring tools like AppDynamics, Splunk, BMC Patrol, HP BSM, Dynatrace, etc. Tech Stack: Knowledge of Java / J2EE, AngularJS, node.js, React, Spring, DOJO, HTML, JavaScript. Familiarity with ticketing tools such as BMC Remedy, GSD, or ServiceNow. Cloud & Systems Knowledge: Familiarity with cloud management, Oracle databases, LDAP, MQ, TCP/IP networks, web servers, and data center management. Understanding of Microservices, REST APIs, and integration with platforms like Mule Gateway, AnyPoint, and PCF. Experience in application migration and a clear understanding of the process. Preferred Qualifications: Experience with business-critical server application support. Background working in cloud environments. Understanding of application migration processes and related activities. At HSBC, you ll join a global team working at the forefront of technology and banking services. We offer opportunities for growth, support for work-life balance, and the ability to make a meaningful impact on the global economy. If you re ready to take on a dynamic, customer-facing role and thrive in a fast-paced, collaborative environment, we want to hear from you! Qualification : Candidates with good understanding of Cloud, Oracle database, LDAP, MQ, TCP/IP Networks, Webservers, Data Centre will be preferred.

About Us: At Ugaoo, we re more than just a gardening brand we re a movement. Rooted in the rich legacy of Namdeo Umaji Agritech, a pioneer with over 135 years of expertise in agriculture and horticulture, Ugaoo is charting a fresh course for the future of gardening. With the global gardening market projected to grow to $120 billion by 2027, Ugaoo is at the forefront of this transformation. Joining Ugaoo means being part of a dynamic, fast-growing company that blends time-tested wisdom with modern innovation. As a young company, Ugaoo offers the perfect environment for those eager to make an impact, push boundaries, and grow both personally and professionally. A Culture of Growth: We are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values aren t just buzzwords; they guide everything we do. At Ugaoo, you ll find a supportive environment where your ideas are valued, and your career can flourish. Room to Innovate: We don t believe in sticking to the script. If you love taking ownership, stepping up, and challenging the status quo, Ugaoo is your stage. We encourage calculated risks and provide the space to explore new ideas, ensuring that you re always learning and growing. Performance-Driven Success: Results matter here. Your hard work and dedication will be recognized, and your contributions will directly impact both your success and Ugaoo s. Kinship and Collaboration: At Ugaoo, you re not just another employee you re part of a unit. We work together, celebrate together, and support each other every step of the way. About the Opportunity: We are looking for an HR & IT Support Executive to assist with HR administration and IT-related support across the organization. This role will be integral in managing the onboarding process, employee records, office facilities, and IT equipment, while ensuring a smooth and efficient working environment for all employees. Responsibilities: Onboarding: Assist with the onboarding process for new employees, including paperwork, system arrangements, and welcome kits. Employee Records & Benefits: Handle updates and coordination for employee records and benefits such as health insurance. IT Support: Provide technical support for hardware, software, and network issues, troubleshooting and resolving problems in a timely manner. Inventory Management: Manage the inventory of IT equipment and other office assets. Vendor Relations: Liaise with external vendors and service providers. Office Facilities: Oversee the management and maintenance of office facilities, including insurance and licenses, ensuring a safe and conducive working environment. Travel Management: Manage employee travel arrangements, including bookings for flights, accommodation, and transportation, ensuring adherence to travel policies and budgets. Employee Engagement: Assist with employee engagement activities, including team-building events, workshops, and offsite activities. Material Transfer: Manage the internal transfer of materials and equipment between locations, ensuring timely and efficient delivery. Requirements: Bachelor's degree in Human Resources or a related field. Proven experience of 2-3 years in HR administration and basic IT support roles. Strong knowledge of HR practices and employment laws. Proficiency in IT systems, networks, and software applications. Excellent problem-solving and troubleshooting skills. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Who We re Looking For: We re looking for individuals who are not just looking for a job they re ready to embark on a journey. If you re accountable, driven, and eager to grow beyond your current role, you ll thrive at Ugaoo. We want go-getters who aren t afraid to roll up their sleeves, challenge themselves, and make a tangible impact. If you love plants, the world of e-commerce, and being part of a super-passionate team, we may be just the right fit for you. Side note: Your home will look great once you join us! Join us, and let s grow together, because we believe Plants Grow People. Qualification : Bachelor's degree in Human Resources or a related field.