Help Desk Jobs in Gurgaon

Job Title: AI/ML Team Lead Location: Gurgaon Job Family: Research and Development Employment Type: Full-Time Category: Engineering & Technical About CNH Industrial Innovation. Sustainability. Productivity. CNH Industrial is committed to advancing the vital work of farmers and builders worldwide. Our cutting-edge solutions from alternative power sources to precision technology drive productivity while caring for our planet. Join a collaborative global team passionate about innovation and customer success. Job Purpose Lead the design, development, and deployment of advanced AI/ML and Generative AI solutions to drive innovation and business value. Act as the technical and strategic leader shaping AI initiatives, ensuring scalable and ethical architectures aligned with business goals. Manage cross-functional collaboration and communicate complex concepts clearly to drive adoption. Experience in both POCs and production-grade AI solutions is essential. Key Responsibilities Generative AI Leadership Architect and deploy GenAI solutions such as chatbots, intelligent document processing, code generation, content summarization, and personalization. Customize and fine-tune foundation models (GPT, LLaMA, Claude, Mistral) for domain-specific applications. Evaluate and integrate GenAI frameworks (LangChain, Semantic Kernel, LlamaIndex, Transformers). Implement prompt engineering and retrieval-augmented generation (RAG) pipelines at scale. Technical Strategy & Execution Define and execute a Generative AI roadmap aligned with business goals. Collaborate with product, engineering, and business teams to prioritize AI use cases. Lead POCs and pilots validating AI ideas before scaling. Ensure secure, ethical, and governed deployment of AI systems. Team Leadership & Mentorship Lead, mentor, and grow a team of AI/ML engineers and researchers. Establish best practices in model development, experimentation, and deployment. Foster a culture of continuous innovation and learning in GenAI. Platform & Infrastructure (Azure Focus) Deploy and operationalize models on cloud platforms, especially Azure AI services (OpenAI on Azure, Azure ML, Azure Cognitive Search). Manage GenAI infrastructure including vector databases, inference endpoints, and GPU resources for performance and cost-efficiency. Utilize MLOps practices for lifecycle management and reproducibility. Experience Required 8+ years in AI/ML roles with 2+ years focused on Generative AI. Proven hands-on experience with foundation models (GPT-4, Claude, LLaMA) and tooling ecosystems. Proficient in Python and AI/ML libraries such as PyTorch and Hugging Face Transformers. Deep knowledge of prompt engineering, RAG, LLMOps, and model fine-tuning. Experience with vector databases like FAISS, Pinecone, Weaviate, or Azure AI Search. Familiarity with enterprise AI integration via APIs, plugins, and cloud deployment. Preferred Qualifications Bachelor s, Master s, or PhD in Computer Science, Machine Learning, AI, or related fields. Dynamic international career opportunities. Inclusive culture committed to respect and equality. Flexible work arrangements. Savings & retirement benefits. Tuition reimbursement. Parental leave, adoption assistance, fertility & family-building support. Employee Assistance Programs. Charitable contribution matching and Volunteer Time Off. Grow your career with CNH Industrial innovate for a sustainable future and help build better lives.

Job Title: Product Designer 1 Location: Gurugram, Haryana, India Employment Type: Full-time About FarMart FarMart is revolutionizing food supply chains by connecting farming communities, food businesses, and consumers on one seamless digital platform. We source produce scalably through our first-mile platform, optimize processing with an asset-light model, and digitally distribute finished food, creating resilient and efficient food value chains globally. Backed by top-tier investors like General Catalyst, Matrix Partners, and Omidyar Network, and partnered with industry leaders including ITC, Adani, and Britannia, FarMart empowers over 230,000 farm aggregators and positively impacts millions worldwide. Role Overview At FarMart, design is about crafting usable, useful, and efficient B2B tools not just pretty screens. As a Product Designer 1, you will shape user experiences across SaaS and mobile products that directly impact farmers, field operators, and food companies. Key Responsibilities Define product flows and edge cases, contributing to new product ideas and UX improvements. Collaborate closely with the design lead to address UX challenges and evolve the design system. Work hand-in-hand with engineering teams throughout handoff, QA, and build phases to ensure design fidelity. Use Figma as the primary design tool, working with two active design libraries to streamline problem-solving. Who You Are 2+ years experience designing for B2B SaaS and mobile products. Strong portfolio demonstrating structured problem-solving and intuitive UX. Independent project ownership skills from brief to final build. Comfortable collaborating with engineers post-handoff including QA and UAT. Familiarity with prototyping tools like Framer. Knowledge of microinteractions using tools like Rive or Lottie. Basic understanding of front-end development to enhance handoff processes. A flat, transparent, and vibrant culture with a steep learning curve. An informal yet innovative workspace fostering creativity and ownership. Opportunities to tackle challenging problems and drive product innovation. Collaborate with passionate peers at the forefront of the agri-tech revolution. Early-career exposure to impactful projects transforming food supply chains. Join us at FarMart and help build the future of food value chains!

Product Analyst - Team Lead (Risk) Location: Gurugram, Haryana (On-site) Company: Paytm India s Leading Mobile Payments & Financial Services Platform About Paytm Paytm is India s pioneer in mobile payments and financial services distribution, transforming commerce for millions of small businesses. Our mission is to empower half a billion Indians by bringing them into the mainstream economy using innovative technology. About the Team The Credit Risk Product Team plays a critical role in lending by developing efficient, scalable, and compliant risk assessment models. The team partners with data scientists, engineers, and business stakeholders to refine underwriting processes through advanced analytics and machine learning optimizing loan performance and minimizing defaults. Role Overview We are looking for a detail-oriented Product Analyst to lead credit risk initiatives. In this role, you will implement and optimize credit risk policies while ensuring compliance with regulatory requirements. You will work closely with data scientists, product managers, and credit teams to enhance underwriting models and risk decision frameworks. Key Responsibilities Analyze credit risk across multiple credit products, such as credit cards, merchant loans, and personal loans. Collaborate with business teams to understand and implement credit risk policies on the platform. Monitor and evaluate the performance of risk policies; provide actionable feedback to Product and Policy teams. Leverage alternative data sources, machine learning models, and traditional credit assessments to improve risk evaluation. Conduct testing, scenario analysis, and policy resilience measurement. Track key risk indicators (KRIs) and generate insights for management. Ensure compliance with regulatory guidelines and internal risk frameworks. Work with product and technology teams to embed risk-based decision-making into lending workflows. Qualifications 1 2 years of relevant experience, preferably in fintech or banking. Strong proficiency in SQL and Python for data analysis and manipulation. Basic understanding of APIs and streaming platforms like Kafka is a plus. Excellent analytical, problem-solving, and communication skills. Ability to thrive in a fast-paced, dynamic environment and collaborate cross-functionally. Educational background: B.Tech from reputed institutes like NIT, BITS, or equivalent. Be part of India s largest fintech lending ecosystem with 500+ million users and 21+ million merchants. Work in a fun, energetic environment designed to help you reach your full career potential. Unique opportunity to shape India s largest digital lending story and drive financial inclusion.

Senior Frontend Engineer Location: Gurugram, India Type: Full-Time Experience: 6+ Years Category: Technology Education: B.Tech in Computer Science or equivalent professional experience About Investwell Investwell (Excel Net Solutions Pvt. Ltd.) is India s leading enterprise software provider for financial planners. We empower top financial advisors with the tools to manage client investments, execute high-volume transactions, and help individuals achieve their financial goals. At Investwell, we re redefining how millions of people plan and invest for their futures. If you re passionate about building user-centric products that make a real difference in people s financial lives, we invite you to be part of our innovation-driven team. Role Overview As a Senior Frontend Engineer, you ll play a pivotal role in enhancing the core modules of our product suite. You ll be responsible for designing and developing rich, intuitive, and performant user interfaces using modern frontend technologies. You ll collaborate closely with cross-functional teams to bring our vision of seamless financial planning experiences to life. Key Responsibilities Develop and maintain scalable frontend features using ReactJS, Redux, JavaScript, HTML, and CSS. Translate business requirements into responsive, user-friendly interfaces. Optimize applications for performance, speed, and scalability. Conduct code reviews and mentor junior developers to ensure best practices in frontend development. Collaborate with UI/UX designers, backend engineers, and product managers to build consistent and cohesive features. Identify and troubleshoot issues across browsers and devices. Stay up-to-date with frontend trends and contribute to architectural decisions. Required Skills & Experience 6+ years of professional experience in frontend development. Strong expertise in ReactJS and Redux. Proficient in JavaScript (ES6+), HTML5, and CSS3. Experience with RESTful APIs and integration with backend services. Solid understanding of cross-browser compatibility, responsive design, and web accessibility standards. Familiarity with build tools like Webpack, Babel, and version control using Git. Strong problem-solving skills and a proactive attitude. Excellent communication and collaboration skills. Perks & Benefits 5-day work week with flexible timings. Group medical insurance coverage up to 3 Lakhs for all permanent employees. Regular fun activities and a collaborative workplace culture. Complimentary access to financial planning consultations tailored to your life stage. Guidance and support to kickstart or enhance your personal investment journey. Be part of a mission to revolutionize financial planning in India. Work with a passionate, forward-thinking team that values innovation, collaboration, and impact. If building products that shape how people invest excites you, we d love to hear from you. Qualification : B.Tech in Computer Science or equivalent professional experience

Senior Backend Engineer / Tech Lead Location: Gurugram, India Type: Full-Time Experience: 6 9 Years Category: Technology About Investwell Investwell (Excel Net Solutions Pvt. Ltd.) is India s leading enterprise software platform for financial advisors. Our product suite powers lakhs of daily transactions and enables top financial advisors across the country to guide investors toward achieving their financial goals. If you're passionate about building scalable systems that impact millions, this is your opportunity to shape the future of investing in India. Role Overview We re looking for a Senior Backend Engineer / Tech Lead to join our growing technology team. You will lead backend development initiatives, work on performance-critical services, and contribute to designing highly available, scalable systems. You ll also mentor team members, lead system architecture efforts, and ensure that our platforms run reliably and efficiently. Key Responsibilities Team Leadership: Lead and mentor a team of backend engineers, review code, and ensure best engineering practices. System Design: Architect scalable, secure, and maintainable backend systems. Service Development: Build and maintain RESTful APIs using Node.js and Express.js. Performance Optimization: Ensure sub-second server response times and optimize backend performance. Database Management: Design and manage MySQL, with working knowledge of MongoDB and Elasticsearch data stores effectively. Cloud Infrastructure: Deploy and monitor cloud-based services; ensure system reliability and uptime. Messaging & Indexing: Implement messaging queues and indexing mechanisms for real-time data flows. Technical Communication: Present architectural designs, participate in sprint planning, and collaborate with cross-functional teams. Required Skills & Qualifications 6 9 years of backend development experience with expertise in Node.js, Express.js, and JavaScript. Strong background in system architecture, API design, and complex problem solving. Proficiency in MySQL, with working knowledge of MongoDB and Elasticsearch. Solid understanding of data modeling, caching, and asynchronous processing. Bachelor's degree in Computer Science or equivalent professional experience. Familiarity with DevOps tools, cloud environments, and CI/CD pipelines is a plus. Strong analytical, debugging, and performance tuning skills. Preferred Skills Experience with Python, Java, or additional backend languages. Knowledge of containerization tools (e.g., Docker, Kubernetes). Hands-on experience with message brokers (e.g., RabbitMQ, Kafka). Perks & Benefits 5-day work week with flexible timings. Group medical insurance coverage up to 3 Lakhs for all permanent employees. Fun, collaborative work environment with regular team activities. Complimentary consultations with financial planners for your personal financial journey. Resources and mentorship to help you get started with your own investments. At Investwell, you ll be part of a mission to make quality financial planning accessible to everyone. You ll work with a high-impact team, solve real-world scalability challenges, and play a key role in shaping the future of fintech in India. Qualification : Bachelor's degree in Computer Science or equivalent professional experience.

Backend Engineer Location: Gurugram, India Type: Full-Time Experience: 1 2 Years Category: Technology About Investwell Investwell (Excel Net Solutions Pvt. Ltd.) is India s leading enterprise software provider for financial planners. We empower top advisors across the country to deliver smarter investment strategies by offering tools that help rebalance portfolios, execute high volumes of transactions, and track financial goals. If you're passionate about building tech that transforms the way people invest, we d love to have you on our team. Role Overview We are seeking a motivated and skilled Backend Engineer with a strong foundation in server-side development, API design, and system architecture. As part of our backend team, you will help design and build scalable systems that power critical components of our platform and drive financial decision-making for millions of investors. Key Responsibilities Develop and maintain robust RESTful APIs. Build dynamic, high-performance backend systems using modern frameworks and tools. Ensure high-speed, low-latency server response times. Design and implement various types of data stores relational, document-based, key-value, or graph. Integrate indexing systems and messaging queues as needed. Deploy, monitor, and maintain applications on cloud infrastructure (AWS, Azure, Heroku). Participate in technical design discussions and document solutions. Work closely with frontend developers and product teams to deliver features end-to-end. Required Skills & Experience 1 2 years of backend development experience. Proficient in Node.js, Express.js, and JavaScript. Solid understanding of MySQL, MongoDB, and Elasticsearch. Experience in database design and system architecture. Familiarity with modern web application architecture and cloud services (AWS, Azure, or Heroku). Basic understanding of Docker and containerized applications. Strong problem-solving and algorithmic thinking. B.Tech in Computer Science or equivalent practical experience. Nice to Have Exposure to other backend languages like Python or Java. Hands-on experience with messaging systems like RabbitMQ, Kafka, etc. Some DevOps experience or familiarity with CI/CD pipelines. Perks & Benefits 5-day work week with flexible timings. Free group medical insurance for permanent employees (coverage up to 3 Lakhs). Free consultations with certified financial planners for your personal financial journey. Expert guidance to kickstart your own investment planning. Regular fun activities and a collaborative work culture. As part of Investwell, you ll contribute to software that directly impacts how India invests. You'll gain hands-on experience in building scalable fintech systems, and work alongside experienced engineers and financial experts on industry-leading tools. Qualification : B.Tech in Computer Science or equivalent practical experience.

Job Title: Software Architect (Java) Location: Gurugram, India Job Type: Full-Time | Permanent About G+D For over 170 years, Giesecke+Devrient (G+D) has been a global leader in SecurityTech, delivering trusted solutions in Digital Security, Financial Platforms, and Currency Technology. Our innovative products help secure physical and digital currencies worldwide. Join us in shaping the future of secure payments and cash management. Role Summary As a Software Architect (Java), you'll lead the architectural design and evolution of Compass Cash Center, our market-leading cash center workflow platform used globally by central banks, commercial banks, and cash-in-transit businesses. You'll drive the design and implementation of enterprise-grade Java solutions with a focus on Spring Boot microservices and Hibernate ORM. Collaborating closely with international cross-site teams, you'll guide technical decisions and ensure high software quality. Key Responsibilities Deeply understand functional and non-functional requirements to deliver high-quality, scalable, and maintainable solutions. Define and maintain the product s overall architecture in collaboration with architects and teams based in Gurugram and Munich. Collaborate with product management, engineering, and business analysts to shape the product roadmap and technical strategy. Provide technical leadership and mentorship to Scrum development and test teams, ensuring proper mapping of requirements to architecture and design. Assist in customer projects by reviewing solution designs and providing expert technical advice. Investigate new technologies, tools, and standards aligned with organizational roadmaps. Maintain architecture, coding standards, and best practices to ensure consistency and quality. Ensure solutions meet performance, scalability, security, usability, and maintainability standards. Develop proof of concepts (PoCs) to validate design assumptions and evaluate risks. Lead code reviews, uphold high software quality, and troubleshoot complex technical issues. Participate in continuous process improvement initiatives and foster a culture of professionalism and innovation. Required Skills & Qualifications Bachelor s or Master s Degree in Computer Science or related field. 10+ years of experience with Java frameworks and tools, particularly in enterprise environments. 8+ years of experience with the Spring Framework and deployment to application servers such as Wildfly or WebSphere. Strong background in software architecture, object-oriented analysis, design, and development of multi-tier distributed applications. Extensive experience with design patterns, component-based web frameworks (Wicket, Angular, Blazor), web services (SOAP, REST), messaging systems (JMS, ActiveMQ, IBM MQ), and SOA. Solid knowledge of unit and integration testing concepts and frameworks. Proficient with version control systems (Git), CI/CD pipelines (Azure DevOps), and tools like GitHub Copilot. 5+ years experience with RDBMS (Oracle, SQL Server) and ORM technologies (JPA, Hibernate), including SQL optimization. Experience with Agile software development methodologies. Excellent written and verbal communication skills; experience working in international, multicultural teams. Bonus skills: familiarity with C#/.NET and Python ecosystems. At G+D, our most valuable asset is our people. We offer a diverse, inclusive, and professional environment that inspires innovation and continuous learning. By joining us, you ll contribute to securing billions of people worldwide, working alongside talented colleagues across the globe. Your work will have a meaningful impact on the future of payments and security technologies. Qualification : Bachelors or Masters Degree in Computer Science or related field.

Job Title: Product Designer II UI/UX Location: Gurugram, Haryana (Onsite, 5 days/week) Working Hours: 12 PM 9 PM IST Experience: 2 4 Years | Department: Product & Design Employment Type: Full-Time About Spyne At Spyne, we are transforming how cars are marketed and sold using the power of Generative AI. What began as a bold idea to automate automotive visuals has evolved into a full-stack AI-first automotive retail ecosystem. Backed by $16M in Series A funding from top investors like Vertex Ventures and Accel, we re rapidly expanding across US and EU markets with our industry-first AI products, including Studio AI and Retail AI. Over the past 15 months, we ve experienced 5X revenue growth, with ambitious plans to scale 3 4X more this year. Now, we re leading the next wave of GenAI innovation, building AI-powered tools for sourcing, pricing, 360 imaging, CRM, and Agentic AI for dealerships. About the Role: Product Designer (UI/UX) We re looking for a talented and passionate Product Designer II to join our dynamic Product & Design team. This role is perfect for someone who wants to blend design thinking with cutting-edge AI, AR, and VR technologies to create impactful, user-first experiences for our global automotive partners. You ll play a pivotal role in shaping intuitive digital products, owning the design process end-to-end, and influencing the future of automotive retail. What You ll Do Lead UI/UX Design: Design end-to-end user experiences with intuitive, accessible, and visually compelling interfaces. Build for Emerging Tech: Design for AI, AR, and VR integrations in products that push boundaries and redefine user engagement. Create & Iterate: Develop wireframes, user flows, high-fidelity prototypes, and final visual assets using tools like Figma. Collaborate Cross-Functionally: Work closely with Product Managers, Engineers, and Data Analysts to translate ideas into functional, user-centric solutions. Align Design with Business Goals: Ensure design strategy meets key product and user outcomes. Leverage Data for Design Decisions: Analyze user behavior, feedback, and market trends to iterate effectively. Contribute to Design Systems: Build, scale, and maintain reusable components and design guidelines. Stay Ahead of Trends: Continuously explore emerging tools, patterns, and technologies in design and AI. What You ll Bring Experience & Education Bachelor s degree in Design, Human-Computer Interaction, or a related field 2 4 years of hands-on UI/UX design experience, preferably in a B2B SaaS environment Technical Skills Proficiency in tools like Figma, Sketch, and Adobe Creative Suite Experience designing for AI or automation-driven products is a strong plus Knowledge of AR/VR design principles and ability to create user flows for immersive experiences Familiarity with component-based UI systems and responsive design Soft Skills Strong problem-solving and analytical mindset Excellent communication and collaboration skills across technical and non-technical teams Detail-oriented with a user-first approach to design Comfortable working in fast-paced, iterative, and agile teams At Spyne, we go beyond just offering a job we offer a chance to create real impact in a high-growth AI startup. What You ll Love: Performance-Driven Growth: High-impact role with rapid career progression Health & Life Insurance: Comprehensive GMC, GPA, and GTLI coverage Learning & Development: Access to LinkedIn Learning, mentorship, and AI-driven projects Office-First Culture: Collaborate, learn, and build alongside a high-energy team Diverse & Inclusive Environment: One of the best male-female ratios in AI tech Be Part of the Future of Automotive AI If you re passionate about designing next-gen digital experiences and want to be part of a fast-moving, innovation-driven team, we d love to hear from you. Apply now and help shape the visual future of automotive retail. Qualification : Bachelors degree in Design, Human-Computer Interaction, or a related field

Job Title: Product Marketer (Growth & Community) Location: Gurgaon, India (In-Office) Experience: 4-7 Years in B2B SaaS Marketing (AI, MarTech, or Vertical SaaS Preferred) Department: Marketing & Growth Employment Type: Full-Time About Spyne At Spyne, we re redefining automotive retail with cutting-edge Generative AI. What started as an idea to help dealers sell online faster through AI-powered visuals has grown into a comprehensive AI-first automotive ecosystem. Backed by $16M in Series A funding from Vertex Ventures, Accel, and other top investors, Spyne has: Expanded across US & EU markets Launched industry-first AI-powered image and 360 solutions Achieved 5X revenue growth in 15 months, aiming for 3-4X growth this year We are now scaling to bring our GenAI Automotive Retail Suite to 3,000 4,000 dealers across the US, positioning ourselves at the forefront of the AI-driven automotive revolution. We re looking for a strategic Product Marketer with a passion for storytelling, branding, and growth. You will take charge of messaging, positioning, and go-to-market (GTM) strategies to drive Spyne s product adoption, engagement, and revenue. If you excel at crafting compelling narratives, building communities, and executing impactful product launches, this role is for you! Positioning, Messaging & Sales Enablement Develop differentiated positioning and customer-centric messaging for Spyne s AI-powered solutions. Create impactful assets such as website copy, sales decks, case studies, demo videos, and whitepapers. Conduct competitive research to sharpen Spyne s unique value proposition for each customer segment. Product Launches & GTM Lead end-to-end GTM planning and execution for new product launches. Work closely with Product, Sales, and Customer Success teams to ensure successful adoption and retention of new features and products. Community Building (Dealerships & Partners) Build and nurture a thriving community of dealerships, OEMs, and partners. Organize forums, webinars, referral loops, and user engagement programs. Collaborate with Customer Success to amplify user stories, testimonials, and co-marketing efforts. Executive Engagement & High-Touch Events Organize CXO roundtables, private dinners, webinars, and thought-leadership panels. Support leadership in producing strategic content: whitepapers, articles, and keynote decks. Brand & Content Strategy Own Spyne s brand visibility across platforms like LinkedIn, social media, PR, and digital campaigns. Collaborate with designers to produce engaging creatives, videos, and demo reels. Experience: 4-7 years of B2B SaaS marketing experience at early to growth-stage startups (1 10M ARR), with a focus on AI, MarTech, or vertical SaaS. Community-Building: Proven experience in building online communities (Slack, WhatsApp, LinkedIn groups, etc.). Storytelling: Strong copywriting and storytelling skills with the ability to simplify complex technical concepts. Product Launches: Proven track record in product launches, GTM execution, and campaign optimization. Event Marketing: Experience with event marketing and webinar hosting is a plus. Data-Driven: Comfortable working with data to measure and optimize campaign performance. Startup Mindset: Self-starter, proactive, and thrives in a fast-paced startup culture. Ownership: Play a key role in shaping Spyne s GTM and brand strategy during our global expansion phase. Rocketship Growth: Be part of an AI SaaS company with global ambitions and rapid growth. Rewards: Competitive salary, ESOPs, health benefits, and a stellar team. If you're passionate about storytelling, community building, and leading product marketing in a fast-paced, high-growth startup environment, Spyne is the place for you! Apply now to shape the future of AI-driven automotive retail.

Position Summary: Claims Inquiry Associate As a Claims Inquiry Associate, you will be responsible for efficiently and effectively handling incoming calls, emails, faxes, and requests from customers, providers, underwriters, and internal associates. You will resolve customer service issues, respond to inquiries, and provide information within targeted timeframes. This role requires maintaining confidentiality, adhering to business ethics, and meeting monthly performance objectives. Key Responsibilities: Customer Service Support: Respond to incoming calls, emails, faxes, and requests from customers, providers, underwriters, and internal associates. Perform follow-up calls to clients and providers to provide information and resolve service issues. Policy Interpretation: Interpret insurance policies and explain benefit coverage to customers regarding claims status, benefits, and other related matters. Payment Management: Process stop payments and re-issue cheques to ensure the customer or provider has received the correct payment. Administrative Tasks: Open shortcut cases, print daily reports, send forms, and update deferral codes to ensure quality control in claims processing. Qualifications and Education Requirements: Experience: A minimum of 6-12 months in a customer service-related role. Skills: Attention to detail and ability to multitask. Excellent verbal communication skills, particularly in handling phone and email communication with clients and colleagues. Ability to use initiative and independent judgment in solving customer issues. What We Offer: Personal and Professional Development: Opportunities for career growth with a wide variety of courses and development programs. Encouragement for international mobility and career progression in a global environment. Work-Life Balance: Flexible programs designed to improve work-life balance and provide peace of mind, ensuring your health and wellbeing are prioritized. Inclusive Culture: Allianz is a diverse and inclusive employer, committed to hiring individuals from all walks of life and backgrounds. We welcome applications from people regardless of ethnicity, age, gender, nationality, religion, disability, or sexual orientation. About Allianz Group: Allianz is one of the world s most trusted insurance and asset management companies. Our employees are integral to our success, and we care about your professional development and wellbeing. We foster a culture where everyone feels empowered to explore, grow, and shape a better future for our customers. Join us today. Let's care for tomorrow.

IT Operations Manager Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. What you ll do: We are looking for an IT Operations Manager to join our Corporate Technology team in Gurugram. The role involves working closely with other Specialists to direct and manage all operational activities related to IT Operations spanning across multiple office spaces and collaborate with key stakeholders across geographies to play an active role in monitoring and supervising the operations, ensuring the team members address the requests within the agreed Service level agreements by adhering to the defined processes. You ll play a pivotal role in supervising and managing a team of Specialists and oversee day-to-day operations to meet Service Level Agreements through optimum quality and service. Additionally, you ll need to demonstrate high proficiency in operations procedures, be proactive in communication, and define performance metrics for processes and individuals. You ll ensure effective and efficient working relationships between the team members, maintain a high level of morale and productivity and provide direction to the members on Operations. As an IT Operations Manager, you ll be responsible for monitoring end-user compute infrastructure and resolving system issues, manage installations, upgrades and configurations of both hardware and software, assess system performance, and recommend improvements, resolve or assist with issues escalated by Specialist, provide support and guidance to stakeholders, collaborate with other departments within the organization to resolve issues. You ll also need to lead and manage projects by setting timelines, defining deliverables, and ensuring alignment with business objectives. This includes analyzing reports and statistical data to assess productivity levels and identify root causes for underperformance, developing customized reporting to measure and track operational metrics, and overseeing key weekend initiatives such as user migrations to newer platforms, software and hardware upgrades, and audits. Additionally, you ll coordinate cross-functional teams, monitor progress, address risks and obstacles, and ensure successful project completion within scope, budget, and deadlines. What you ll need: The ideal candidate should have more than five years of experience preferably at a technology or financial firm. The candidate should have excellent computer skills including organizational and time-management skills and proven experience as IT Operations Manager. Experience in Project management for enterprise product implementation. Candidate should have experience with system & application installations, configuration and analysis and good understanding of policy, planning, and strategy. Candidate should have fair understanding of Windows platform and Cloud platforms like Azure. The following areas are preferred: Strong knowledge of designing and implementing office technical infrastructure. Proficiency in OS management and network administration, including TCP/IP, DNS, DHCP, VLANs, routing, and switching. Experience with Azure infrastructure, including Azure Virtual Machines, Azure Active Directory, Azure Networking, and Azure Security. Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Cisco Certified Network Associate) are a plus. The ideal candidate should have the ability to oversee inventory requirements and forecast hardware purchases at regular intervals. Candidate should also have outstanding communication skills, leadership and organizational skills and ability to manage multiple projects and tasks at hand, problem-solving aptitude and assist with important strategy decisions w.r.t project planning and implementation. The candidate should be a self-starter who is structured, action-oriented, and has a sense of urgency, as well as being deadline-oriented and should have the ability to lead a team. Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics.

Java Developer - CorpTech Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. Arcesium is a global financial technology and services company providing cloud-native software and services designed to revolutionize asset management operations. We help our clients power innovation, optimize workflows, and mitigate operational complexity. We are seeking a talented Java Developer to join our CorpTech team, focusing on Java development and full stack application development. The role involves designing and developing scalable backend systems while contributing to user-friendly front-end interfaces for enterprise-grade solutions. The ideal candidate should be a strong problem-solver, passionate about building robust applications, and skilled in both backend and frontend technologies. Key Responsibilities (Must Haves): Design, develop, and maintain Java-based backend services for internal applications. Develop scalable full stack applications, integrating front-end components with powerful backend services. Collaborate with cross-functional teams, including product managers and UX designers, to gather requirements and develop software solutions. Build responsive, performant, and visually appealing user interfaces using modern web frameworks. Ensure code quality, security, scalability, and maintainability. Participate in all phases of the software development lifecycle, including architecture, coding, testing, and deployment. Identify and troubleshoot production issues for seamless operational continuity. Qualifications: Bachelor s or master s degree in computer science, Engineering, or a related field. Deep expertise in Java, including concurrency, collections, streams, and JVM internals. Ability to write high-performance, scalable, and maintainable code. Strong knowledge of design patterns and SOLID principles, with the ability to apply them effectively. Extensive experience working with and improving large codebases, including code organization, dependency management, and long-term maintainability. Comfortable owning and refactoring legacy code. Proficient in debugging and performance optimization, including diagnosing memory leaks, concurrency issues, and inefficient queries. Experience with tools like JProfiler, YourKit, or VisualVM. Hands-on experience with databases and SQL (MSSQL), including query optimization, indexing strategies, and in-depth knowledge of ORMs. Proficiency in Spring Boot, Hibernate, and relational databases such as PostgreSQL or MySQL. Experience with front-end frameworks like React.js, Angular, or similar modern JavaScript frameworks. Familiarity with monitoring, logging, debugging, and profiling tools. Strong understanding of RESTful APIs and web services. Experience with database query analysis and fine-tuning. Proficiency with tools such as Git, Maven/Gradle, and CI/CD pipelines. Excellent debugging, problem-solving, and analytical skills. Preferred Skills: Experience with microservices architecture. Familiarity with cloud technologies (AWS, GCP, etc.). Knowledge of containerization tools (Docker, Kubernetes). Understanding of security principles in web applications. Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics. Qualification : Bachelors or masters degree in computer science, Engineering, or a related field.

BlackRock - Microsoft Dynamics Engineer About the Team The Dynamics Solution Center team s mission is to create best-in-class experiences for our business users by providing a reliable and effective service in developing and supporting the use of the MS Dynamics platform. Role Overview We are looking for a Microsoft Dynamics Engineer to design, develop, and customize Microsoft Dynamics 365 for BlackRock s Sales and Service teams, and their partner teams. Primary Responsibilities Customization and Configuration: Assist in customizing and configuring Microsoft Dynamics 365 modules to meet business requirements. Help develop and maintain custom entities, workflows, and business rules. Support the creation and modification of forms, views, and dashboards. Integration and Data Migration: Assist in integrating Microsoft Dynamics 365 with other systems (e.g., SharePoint, Power BI, Azure). Collaborate with Aladdin Engineering on integrations. Support data migration from legacy systems to Dynamics 365. Development and Extensions: Assist in developing extensions using Power Platform (PowerApps, Power Automate, Power BI). May need to write custom code (JavaScript, C#, .NET) to enhance functionality. Collaborate with senior developers on complex projects. Support and Troubleshooting: Provide technical support to end-users and help resolve issues related to Dynamics 365. Assist in debugging and troubleshooting system errors and performance bottlenecks. Collaboration and Documentation: Work closely with business analysts, project managers, and stakeholders to gather requirements. Help document technical specifications, solution designs, and code changes. Essential Skills / Experience Minimum of 2+ years experience in a technical role and 1+ years experience with Dynamics 365 and/or Power Platform engineering. Basic technical skills covering Power Automate & Power Apps. Experience in customization and configuration is a plus. Familiarity with building and deploying solutions in Microsoft Dynamics and the Power Platform. Basic understanding of D365 Sales and Customer Services applications. Understanding or experience in writing code in JavaScript, C#, or .NET is a benefit. Good written and verbal communication skills and the ability to gain buy-in from a non-technical audience at varying degrees of seniority. Positive attitude and resilience, with strong problem-solving skills. Ability to work effectively with cross-functional teams. Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our Hybrid Work Model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.

Overview of Technology Roles At BlackRock, technology has always been central to what we do. Our technologists continue to shape the future of the industry with their innovative work. We are not only curious but also collaborative, eager to embrace experimentation as a means to solve complex challenges. Here, you'll find an environment that promotes cross-team, cross-business, and cross-regional collaboration. We are committed to supporting your growth as a technologist through curated learning opportunities, specialized career paths, and access to experts and leaders worldwide. Job Description About This Role You will be working with one of the top FinTech companies globally. BlackRock provides its Aladdin platform to over 200 of the world s top corporations, managing about a quarter of all global assets. Our firm is global but close-knit, with a shared goal of providing the best possible level of support to our business partners and customers. From the top of the firm down, we embrace the diversity of values, identities, and ideas that our employees bring. We are serious about our people and offer Flexible Time Off (FTO), collaborative working spaces, and other benefits. The individual selected for this role will have the opportunity to define relationships with IT teams across the globe and be exposed to various applications and technologies used at BlackRock. This will provide a broad view of how functional teams and technology collaborate to deliver services to end users. We are particularly interested in candidates with skills in: Strong Leadership Data-driven Analysis Change Management ITIL Framework Cloud Platform offerings like Microsoft Azure and Google If any of this excites you, we want to hear from you! Team Overview The Mission Control organization is part of the Aladdin Product Group Platforms Team at BlackRock. It is responsible for ensuring a seamless Aladdin client experience through operational support and control across core investment systems. Responsibilities Coordinate Technological Changes: Ensure the stability of the Aladdin platform and BlackRock infrastructure while supporting innovation. Communicate Impact: Inform technology and business partners about high-risk changes and secure necessary approvals. Security Patching: Oversee security patching efforts to meet compliance and security goals. Relationship Management: Build and nurture relationships with global IT teams, understanding the various applications and technologies in use. Process Improvement: Enhance the quality, efficiency, and effectiveness of change control processes. Technical Skills: Utilize skills in desktop technology, TCP/IP networking, UNIX commands, SQL queries, and scripting. Collaboration and Leadership: Work independently or as part of a team, demonstrating strong leadership and communication skills. Qualifications Candidates are encouraged to demonstrate the following: 4+ years of experience as an IT Change Manager. Familiarity with industry-standard Change Management practices. An understanding of running services on Cloud infrastructure solutions. Experience with application monitoring solutions. Ability to leverage AI and data-driven analytics tools to address challenges. Strong knowledge of operating within the ITIL framework. Previous experience in the Financial Services or Technology industry. Scripting or basic development skills to automate tasks. Strong interpersonal and communication skills, both written and verbal, with the ability to communicate effectively across all levels of the business. Excellent organizational skills and attention to detail. Self-motivated, able to prioritize, take ownership of responsibilities, and work effectively as part of a team. Adaptable, with the ability to multi-task and adjust in a fast-paced environment. Experience with Change Management tools like ServiceNow. Our Benefits To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: A strong retirement plan to help secure your future. Tuition reimbursement for continuous learning and professional development. Comprehensive healthcare to keep you and your family covered. Flexible Time Off (FTO) so you can recharge, relax, and take care of your loved ones. Our Hybrid Work Model BlackRock s hybrid work model promotes a culture of collaboration and apprenticeship while providing flexibility. Employees are required to work at least 4 days in the office per week, with the flexibility to work 1 day from home. Some business groups may require additional office presence based on the role's responsibilities. We are focused on increasing impactful moments that arise from in-person collaboration, aligned with our commitment to performance and innovation. This hybrid model will help you accelerate your learning and onboarding experience at BlackRock. About BlackRock At BlackRock, we are united by one mission: to help more and more people experience financial well-being. Our clients including individuals saving for retirement, families paying for education, and businesses supporting infrastructure projects benefit from their investments with BlackRock. These investments help strengthen the global economy by supporting businesses of all sizes, financing infrastructure projects, and facilitating innovations that drive progress. This mission would not be possible without our most important investment: our employees. We are dedicated to creating an environment where all colleagues feel welcomed, valued, and supported through networks, benefits, and development opportunities to help them thrive.

Project Planning & Scheduling Engineer Location: Gurgaon About Jacobs At Jacobs, we challenge today to reinvent tomorrow. We tackle the world s most critical challenges building thriving cities, resilient environments, mission-critical solutions, operational advancements, scientific breakthroughs, and cutting-edge manufacturing. By turning abstract ideas into real-world innovations, we create a sustainable and better future. Your Impact As a Project Planning & Scheduling Engineer, you will be responsible for project delivery, design management, and project management. Your role will be instrumental in collaborating with commercial, project management, engineering, and design teams to drive success across various industrial projects. You will play a key role in planning, scheduling, and monitoring projects in the process industry from concept to commissioning stage. Your expertise will help optimize resources, streamline workflows, and ensure timely project execution. Key Responsibilities Develop and update project schedules covering engineering, procurement, and construction phases. Prepare deliverable schedules & progress 'S' curves for tracking performance. Monitor and control project timelines, ensuring adherence through: Planning reports Progress variance analysis Critical path analysis Identify and highlight critical activities & potential delays with proactive solutions. Utilize Primavera P6 & MS Project for scheduling and resource management. Collaborate with design, procurement, and construction/field services teams. Ensure compliance with project management best practices and industry standards. Experience in Pro-Services Cost Controls & Monitoring is an added advantage. What You ll Need Bachelor s degree in Engineering with 6-9 years of experience in project planning & scheduling for industrial projects. Proficiency in Primavera P6 & MS Project for project scheduling. Strong analytical skills for progress tracking, variance analysis, and critical path assessment. Working knowledge of design, procurement, and construction/field services. Experience in engineering consultancy firms is preferred. Familiarity with EcoSys software is an added advantage. Proficiency in MS Office (Excel, PowerPoint, Word, etc.) for reporting and documentation. Ability to work independently in a multidisciplinary team environment. At Jacobs, we create an environment where you can thrive, innovate, and grow. You ll benefit from: A collaborative and flexible work culture. Opportunities for career development in high-impact projects. Employee well-being programs and professional growth initiatives. A commitment to sustainability and world-class engineering solutions. Join us and be a part of something bigger shaping the future through innovation and excellence. Qualification : Bachelor of Engineering with 6 to 9 years of experience.

Job Title: Customer Contact Comms Associate Location: Gurgaon Qualifications: BBA, BCom, or Any Graduation Experience Required: 1 to 3 Years Language Requirement: English Proficient About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security. With 699,000+ employees across 120+ countries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services leveraging innovation to drive transformation. Visit us at www.accenture.com Role Overview As a Customer Contact Comms Associate, you will be part of Accenture s Finance Operations vertical, responsible for Service Desk Voice Support. Your role includes handling customer queries, resolving disputes, and ensuring smooth service desk operations through voice-based interactions. This is a help desk role requiring ticket resolution, issue diagnosis, and troubleshooting customer incidents. Key Responsibilities Customer Support & Issue Resolution Handle voice-based service desk operations, responding to customer queries. Manage ticketing system to log, track, and resolve issues efficiently. Troubleshoot customer incidents and coordinate with relevant teams for resolution. Ensure SLAs are met while resolving customer queries. Dispute Resolution Investigate and resolve customer disputes related to invoices, payments, and credit notes. Work with internal teams (Sales, Customer Service, Accounts Receivable) to resolve issues. Maintain accurate documentation of dispute cases. Customer Communication Act as the primary point of contact for customer disputes and inquiries. Provide timely updates on dispute status and resolution. Escalate complex disputes to appropriate levels when needed. Skills & Attributes: Adaptability & Flexibility Handle changing priorities. Problem-Solving Skills Analyze issues and find effective solutions. Attention to Detail Ensure accuracy in dispute resolution and documentation. Ability to Perform Under Pressure Manage multiple queries efficiently. Strong Client Relationship Skills Maintain professionalism and customer focus. Work Environment & Scope Work Type: Individual contributor within a team. Decision Impact: Affects own work with moderate guidance from supervisors. Reporting Structure: Reports to direct supervisors and collaborates with cross-functional teams. Shift Requirement: Rotational shifts may be required. Work in a fast-paced global environment with career growth opportunities. Gain experience in customer service, dispute resolution, and service desk operations. Collaborate with top professionals and enhance your problem-solving skills. Qualification : BBA, BCom, or Any Graduation

Job Title: Cloud Target Operating Model Consultant Location: Gurgaon About Capgemini Invent: Capgemini Invent is the digital innovation, consulting, and transformation brand of the Capgemini Group, a global business line that combines market-leading expertise in strategy, technology, data science, and creative design. We help CxOs envision and build what s next for their businesses, focusing on delivering impactful solutions and driving sustainable change. Your Role: As a Cloud Target Operating Model Consultant, you will be responsible for designing and implementing cloud operating models that deliver innovation, agility, cost benefits, and faster time-to-market. You will work with clients to modernize their business operating models by focusing on multiple dimensions such as process, governance, skills, culture, tooling, technology, and organization. You will leverage and maximize clients existing IT investments and communicate with stakeholders at all levels of the organization to design and implement sustainable transformation strategies. Key Responsibilities: Design and implement cloud operating models to ensure innovation, agility, and cost-effectiveness. Take a holistic approach to modernize business operating models, covering processes, governance, tools, and organization. Integrate business operating models with cloud operating models. Lead the design, implementation, and management of cloud centers of excellence. Advise on the implementation of DevSecOps models, automation, and business change processes. Work with hybrid and multi-cloud environments, DevOps, CI/CD, and cloud strategy implementations (AWS, Azure, or GCP). Develop security and governance models for cloud engineering and operations. Drive IT and business automation across product management, engineering, and operations. Apply ITIL and service management principles to optimize operations. Your Profile: Experience working on at least one end-to-end Cloud Target Operating Model engagement. Solid understanding of Cloud Target Operating Models. Project experience in multiple areas such as Cloud Strategy, Business Case, DevOps, FinOps, etc. Proven ability to deliver advisory engagements, driving positive outcomes and opportunities for future work. Leadership experience in delivering large-scale, complex IT transformations aligned to clients strategic goals. Experience in implementing DevSecOps models and automation. Familiarity with hybrid and multi-cloud environments and cloud service models. What You ll Love About Working Here: We recognize the significance of flexible work arrangements. Whether remote work or flexible work hours, you will find the support to maintain a healthy work-life balance. At Capgemini Invent, your career growth is at the heart of our mission. Our wide range of career growth programs will help you explore a world of opportunities. Equip yourself with valuable certifications in the latest technologies, including Generative AI. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world, creating a tangible impact for enterprises and society. With a global team of 340,000 members across more than 50 countries, Capgemini is trusted by clients to unlock the value of technology. Capgemini delivers end-to-end services and solutions, leveraging capabilities in AI, cloud, and data, combined with deep industry expertise. The Group reported 22.5 billion in global revenues for 2023.

Position: Alpha Gen Product Engineer Job Overview: At BlackRock, we are seeking Software Engineers who thrive in innovative environments and enjoy solving complex challenges. This is an opportunity to work with cutting-edge technology and impact the financial markets through our Aladdin investment operating system, which powers decision-making for thousands of users worldwide. The Alpha Gen Technology group (AGT) is focused on enabling market-leading performance for BlackRock's investment teams. Join a team of innovators to work on next-generation technology in the quantitative and investment space. About Aladdin and Aladdin Engineering: Aladdin is BlackRock s investment operating system, used by financial institutions worldwide. It integrates sophisticated risk analytics, portfolio management, trading, and operations tools into one platform. The Aladdin Engineering group develops and maintains this platform, building tools that manage trillions in assets and support millions of financial instruments. Your Role and Impact: As an Alpha Product Engineer in the Alpha Gen Platform team, you will develop a cloud-first platform used for both quantitative research and production systems. You will be involved in the full lifecycle of the platform, from design and architecture to development, implementation, production support, and maintenance. Your Responsibilities: Build a groundbreaking, high-quality Alpha Gen platform to meet the data and quantitative needs of research and production. Prototype new alpha-enabling technology. Migrate large amounts of critical data to cloud-native data stores like Snowflake and Azure Blob Storage. Understand and address scale challenges in data access and persistence in ingestion pipelines. Work with modern data lakes, structured file formats, containers, and orchestration ecosystems. Partner with other engineering teams at BlackRock to integrate with Aladdin. Qualifications and Skills: 8+ years of proven experience in software engineering. Excellent coding skills in Python; knowledge of Scala or Java is a plus. Experience with distributed technologies like Spark, Dask, or Kubernetes. Desire to build expertise in cloud-native technologies and applications deployed to cloud infrastructure. Familiarity with agile practices, test automation, pipelines, release management, and deployment strategies. Good understanding of the modern data ecosystem Snowflake, Apache Iceberg, Parquet formats, object stores (S3, Azure Blob Storage), and orchestration systems (Airflow, Prefect). A curiosity and passion to learn new technologies. Strong interpersonal skills to work effectively in a collaborative team environment. A deep understanding of the modern data and quantitative ecosystem. How to build a platform that enables alpha generation at scale. Experience with Aladdin the investment platform used to manage over $15 trillion in global assets. How to apply enterprise integration patterns and data science technology to enable alpha generation. Our Benefits: To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: A strong retirement plan. Tuition reimbursement. Comprehensive healthcare options. Support for working parents and Flexible Time Off (FTO) to recharge. Our Hybrid Work Model: BlackRock s hybrid work model supports collaboration while offering flexibility. Employees are required to work at least 4 days in the office per week, with the option to work from home 1 day a week. Some business groups may require more time in the office. About BlackRock: BlackRock is dedicated to helping people experience financial well-being. Our clients rely on us to support their financial goals, including saving for retirement, funding education, and growing their businesses. We invest in our employees by fostering an environment where they feel welcomed, valued, and supported with networks, benefits, and development opportunities to thrive.

Introduction We are a tech-driven company passionate about delivering exceptional customer experiences. Our team ensures seamless support, efficient logistics, and top-notch device management. Join us in a dynamic environment that values innovation, dedication, and proactive problem-solving. You will manage inventory, prepare devices, ensure accurate shipping and documentation, and provide technical support and repairs. Your ability to multitask, solve problems efficiently, and deliver exceptional service will drive operational success and customer satisfaction. Your Job Responsibilities Logistics Operations Handle incoming stock, maintain accurate records, and ensure proper storage. Assess, clean, and prepare devices for reuse or repair to ensure "out-of-the-box" quality. Pack items securely, label them for shipping, and maintain precise records of transactions. Conduct regular inventory checks to ensure accuracy and accountability. Quickly report missing, lost, or damaged items to supervisors. IT Support and Repairs Provide empathetic, personalized assistance via phone, email, and chat for device-related issues (e.g., laptops, smartphones). Diagnose and resolve technical problems efficiently, escalating complex issues when necessary. Perform hardware repairs, including replacing screens, batteries, and other components. Manage software installations, updates, and troubleshooting. Liaise with external vendors when necessary. Ensure all repairs meet company standards through rigorous testing. Identify recurring issues, update knowledge bases, and suggest device and application improvements. Work with colleagues to ensure consistent, high-quality user experiences and brainstorm solutions. Share user insights with product teams and participate in training to stay updated on product features and industry trends. Mobile Device Management (MDM) Demonstrate working knowledge of MDM solutions like Hexnode, Jamf, or similar tools. Configure, enroll, and manage devices through MDM platforms. Implement and manage security and compliance policies via MDM systems. Resolve device-specific issues related to MDM configurations. Skills, Knowledge, and Expertise Essential Skills Experience in logistics, inventory management, and IT support. Working knowledge of Mobile Device Management (MDM) solutions like Hexnode, Jamf, or similar platforms. Strong organizational skills and attention to detail. Knowledge of laptop hardware/software, remote troubleshooting, and device repair. Familiarity with shipping, receiving, and inventory tracking processes. Exceptional communication skills to guide users and explain technical concepts clearly. Ability to speak and communicate effectively in English and Hindi (additional languages are a bonus). Technical Proficiency Experience with Google Suite, CRM, and support ticketing systems. Familiarity with various operating systems (Windows, macOS, iOS, Android). Ability to create shipping labels, manage inventory, and perform cycle counts. Preferred Qualifications Certifications in technical support, logistics, or relevant technology areas. Certifications in Apple IT Support or Microsoft IT Support Specialist are desirable. Experience with device management tools like Apple Business Manager and MDM solutions like Hexnode or Jamf. Prior experience working at laptop/desktop repair centers, with experience in chip-level repairs. Personality Needs Accountable and responsible for support and regular operations. Diligent and detailed with case documentation. Ability to speak up and highlight gaps in the process. Resourceful and solution-focused. This combined role offers a unique opportunity to apply logistics expertise, MDM knowledge, and technical support skills in a fast-paced, customer-focused organization. If you re organized, tech-savvy, and dedicated to delivering outstanding service, we d love to hear from you! We re a people-first company where AI and innovation meet purpose. Guided by values of Openness, Enthusiasm, and Kindness, we invest in your growth and well-being, embracing flexibility, continuous learning, and inclusivity. Benefits: Remote work and flexibility: Customize your schedule. Comprehensive leave policy: 52 weekends, 40 days of consolidated leave, plus special leaves. Inclusive, supportive culture: Diversity and equal opportunities at the core. Medical insurance for you and your family. Professional coaching and mentorship opportunities.

Description We are seeking proven sales performers to help us grow our loyal customer base for our ESMB segment in North India. This is a role for someone who is a hunter and hungry for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the South India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. Responsibilities: - Developing and managing relationships within our ESMB segment focusing on customers in North India. - Managing complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications. - Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers. - Demonstrating our product via the Web. Requirements: - Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) - 3 to 7 years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. - Successful track-record managing deals with customers in South India. - Consistently over-achieved quota (top 10-20% of company) in past positions. - Experience managing and closing complex sales-cycles. Desired Skills: - Strong and demonstrated written and verbal communications skills. - Previous Sales Methodology training preferred. - CRM experience preferred. - Ability to work in a fast pace, team environment. - Strong customer references. - Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel.