Helpdesk Assistance Jobs in Mumbai

IT Admin Trainee Location: Mumbai Experience: 0 1 year Functional Area: Software Development Eligibility Criteria We are looking for fresh IT graduates from any discipline who demonstrate excellent communication skills, strong academic performance, and solid logical thinking abilities. Key Responsibilities Provide first-level support for hardware issues related to desktops, laptops, printers, and peripherals. Assist with installation, configuration, and troubleshooting of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint) and other software. Support device setup, software installations, and resolve network connectivity issues. Maintain and update IT asset inventory and documentation. Assist with onboarding and offboarding processes, including device setup and account creation. Escalate unresolved technical issues to senior IT staff or external vendors. Primary Skills Basic understanding of computer hardware and peripheral devices. Familiarity with Microsoft 365 applications and cloud services. Knowledge of Windows OS and basic troubleshooting techniques. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team environment. Enthusiasm to learn new technologies and take initiative. Secondary Skills Performance-driven attitude. Innovative mindset. Strong attention to detail. This is a great opportunity to start your IT career and grow in a fast-paced, technology-driven environment.

Job Description: IT Support Specialist (Oracle & Ecosys) Experience: 2-3 Years Education: Bachelor's degree in Computer Science, Engineering, or a related technical field (preferred) Job Description: We are looking for an IT Support Specialist to join our team, responsible for supporting and maintaining Oracle databases and the Ecosys web-based application. This role requires a strong understanding of Oracle database concepts and the ability to perform technical troubleshooting, manage users and roles, and ensure smooth operation of integrated systems. In this role, you will be responsible for performing various database administration tasks, ensuring high availability and performance of the system, and providing technical support for Ecosys integration. You will work closely with both internal and external technical teams, including Ecosys Hexagon and USA counterparts. Key Responsibilities: SQL Queries & Database Administration: Perform SQL queries on the database for data retrieval, updates, and troubleshooting. Create and maintain users and roles in Oracle and Ecosys web-based applications, assigning appropriate privileges as necessary. Perform database tuning and performance monitoring to ensure efficient database operations. Handle alerts monitoring and troubleshoot any database-related issues as they arise. Technical Troubleshooting & Integration Support: Provide technical support for integration-related issues between Oracle databases and the Ecosys web application. Troubleshoot and resolve any technical issues related to Oracle database performance and Ecosys system integration. Perform general troubleshooting for integration problems, escalating as necessary for advanced support. System Configuration & Management: Install, configure, and upgrade Oracle server software and related products. Handle application and service start/stop processes for the Oracle and Ecosys applications. Complete project setup and project adjustments within Ecosys. Collaboration & Communication: Interface with Ecosys Hexagon & USA counterparts for technical support, ensuring effective communication and resolution of issues. Collaborate with peers, co-workers, and managers to troubleshoot issues, share knowledge, and optimize systems. General IT Support Duties: Maintain effective working relationships with peers, co-workers, and managers. Perform a wide variety of duties and responsibilities with accuracy and speed under time-sensitive deadlines. Qualifications: Experience: 2-3 years of IT support experience, with a focus on Oracle database administration and integration troubleshooting. Hands-on experience with Oracle database management and performing basic troubleshooting and tuning. Experience with Ecosys web-based applications is a plus. Technical Skills: Strong knowledge of SQL and experience writing SQL queries for data retrieval and updates. Good understanding of Oracle core database concepts and the ability to perform basic database management and troubleshooting. Familiarity with Ecosys web-based applications, including user role management, system configuration, and troubleshooting integration issues. Communication & Interpersonal Skills: Excellent interpersonal, communication, and organizational skills. Ability to work collaboratively in a team environment and maintain effective relationships with peers, co-workers, and external technical teams. Strong ability to work under pressure, handling time-sensitive issues and meeting deadlines. Education: Bachelor's degree in Computer Science, Engineering, or a related technical field preferred. What We Offer: Competitive salary and benefits. Opportunity to work in a collaborative, fast-paced environment. Exposure to cutting-edge technologies and systems. Supportive team culture with opportunities for career growth and professional development. Qualification : Bachelor's degree in Computer Science, Engineering, or a related technical field (preferred)

Executive - Customer Support Experience: 0 - 2+ Years Education: Graduation Location: Mumbai About the Role We are seeking a motivated and customer-centric Executive - Customer Support to join our team. As a key member of the support function, you will be responsible for providing high-quality service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience throughout the customer journey. You will have the opportunity to deepen your knowledge of the Forex ecosystem and enhance your communication and problem-solving skills while working in a dynamic environment. Key Responsibilities Forex Product Knowledge: Develop a strong understanding of the Forex ecosystem, associated products, and the applicable guidelines set by RBI and FEMA. Customer Communication: Respond to customer inquiries via emails, support tickets, and inbound/outbound calls in a timely and professional manner. Issue Resolution: Address customer issues effectively, troubleshooting and resolving queries while escalating more complex concerns to senior team members when needed. Tracking & Follow-Up: Maintain detailed and up-to-date records of all customer interactions. Follow up on open queries to ensure resolution and customer satisfaction. Collaboration with Teams: Work closely with internal teams to ensure that customer concerns are addressed quickly and efficiently. Service Improvement: Continuously seek opportunities to improve customer service processes and contribute to the enhancement of service quality standards. Key Skills and Qualifications Essential Skills Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and internal teams. Problem-Solving Abilities: Ability to troubleshoot and resolve customer issues in a quick and efficient manner. Time Management: Ability to manage multiple tasks efficiently, prioritize workloads, and meet deadlines. Follow-Up & Tracking: Strong attention to detail with a focus on tracking interactions and ensuring timely follow-up. Knowledge & Attributes Understanding of Forex: A basic understanding of Forex products and services will be beneficial. Team Collaboration: Ability to work collaboratively with other team members and departments to resolve customer issues. Adaptability & Quick Learning: Willingness to adapt to new tools, processes, and customer service practices in a fast-paced environment. A dynamic work environment where you can grow and enhance your customer service skills. Exposure to the Forex ecosystem and financial services industry. A collaborative and supportive team culture. Competitive salary and benefits package. Qualification : Graduation

Junior HR Executive Location: Mumbai Experience: 0 2 years Functional Area: Human Resources Overview We are seeking a highly organized and ethical Junior HR Executive who communicates effectively and is approachable. This role supports various HR and administrative functions, ensuring smooth daily operations and employee engagement. Key Responsibilities Manage employee engagement initiatives to foster a positive work environment. Handle leave management processes efficiently. Coordinate the onboarding process for new hires. Maintain accurate HR data and employee records. Oversee asset management and allocation. Serve as the single point of contact (SPOC) for employee-related queries. Manage background verification processes in coordination with third-party vendors. Administer the employee exit process smoothly. Support day-to-day HR and administrative operations. Coordinate vendor management activities as needed. Key Skills and Qualifications Excellent written and verbal communication skills. Strong organizational and multitasking abilities. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to handle confidential information with discretion. High attention to detail and accuracy. If you are passionate about HR and eager to grow in a supportive environment, this role offers an excellent opportunity to develop your career.

Operations Associate Select10x (India) Location: Mumbai Type: Full-Time Department: Operations / Business Process Management Job Summary: We are looking for a proactive and detail-oriented Operations Associate to support and streamline the backend operations of Select10x. The ideal candidate will be a technically savvy BE graduate with a keen eye for process efficiency and operational excellence. Key Responsibilities: Set up, manage, and maintain system requirements and backend configurations to support Select10x operational workflows. Monitor and improve internal processes for increased operational efficiency and scalability. Collaborate with cross-functional teams to identify gaps and implement automation or process improvements. Ensure smooth execution of day-to-day tasks and resolve operational roadblocks as needed. Qualifications & Skills: BE graduate with strong technical aptitude. Experience or knowledge in process optimization and systems management is highly desirable. Ability to quickly understand technical systems and recommend workflow improvements. Detail-oriented with strong problem-solving skills and a proactive mindset. Excellent communication and organizational abilities.

Capital Markets Lawyer About the Role: We are seeking a dynamic and highly skilled Capital Markets Lawyer to join our esteemed legal team. In this full-time role, you will advise leading companies and financial institutions on a broad range of complex financial securities issues. If you are passionate about delivering excellence, going above and beyond as a trusted advisor, and creating value for clients, this is the role for you. Minimum Qualifications: LLB or LLM from a premier law school (India or abroad), with eligibility to practice in India 1 to 2 years of demonstrated success in financial securities, trading, and exchange commissions with a Tier 1 law firm Experience in Capital Markets, including IPOs, rights issues, QIPs, and preferential allotments by listed companies Key Skills: Strong oral and written advocacy skills Expertise in contract drafting and negotiation Ability to analyze and communicate complex technical matters Effective multitasker, able to manage competing deadlines and assignments Solution-oriented with a proven track record of independently closing transactions with minimal supervision Exceptional communication skills both written and verbal with the ability to communicate effectively with clients at all levels Solid understanding of various legal subjects, with the ability to identify issues and seek expert advice as needed Strong drive for technical excellence and staying updated with legal developments Key Responsibilities: Your role will involve, but not be limited to: Conducting legal research to support complex transactions and compliance matters Reviewing, drafting, and negotiating legally binding agreements on behalf of clients Advising clients on legal and regulatory issues within the Capital Markets space Negotiating contracts and providing strategic legal guidance Khaitan & Co. is renowned for its exceptional team of talented and dedicated professionals who drive the Firm forward. As an associate, you will work closely with experienced partners and senior industry professionals, benefiting from mentorship and support in your growth. We invest in the development of our people through partnerships with international human capital organizations, ensuring that our associates have access to continuous professional growth. Our progressive people policies and strategic talent initiatives create a collaborative environment focused on open and constructive communication. With rapid changes in both the global and domestic economic landscape, now is an exciting time to join Khaitan & Co. and be part of our growth story. Our Core Values: Achievement Orientation: A passion for setting and exceeding goals, ensuring timely decision-making, and delivering superior execution while maintaining compliance. Commercial Acumen: A clear understanding of the business environment with an eye for opportunities to enhance business results. Client Intimacy: A deep understanding of client needs, with a solution-focused mindset to build long-term relationships. Teamwork and Collaboration: Building strong relationships and working collaboratively within and across practices to achieve Firm objectives. Communication with Impact: Active listening and effective communication to influence decisions and establish clear channels for dialogue. People Development: Encouraging high performance through clear expectations, empowerment, and ongoing feedback/coaching to develop capabilities. Learning Agility: A passion for acquiring and sharing knowledge, best practices, and continuous learning.

Job Title: IT Officer / IT Executive About Us: At BSM, we are a global team of over 20,000 seafarers and 2,000 shore-based professionals, working across 30+ locations and managing a fleet of 650 vessels. Together, we are committed to responsible operations, ensuring the safety of our people, our fleet, and the environment. As a family-owned, multinational business, we take pride in our culture of togetherness, learning, and innovation. With a workforce representing over 80 nationalities, our diversity is our greatest strength driving innovation and setting new industry standards. Join BSM and become part of a forward-thinking organization that is shaping the future of global shipping and enabling seamless international trade. Job Objective: As an IT Officer, you will support the IT Manager in managing day-to-day IT operations within the SMC (Ship Management Centre). You will play a key role in maintaining the IT infrastructure, ensuring seamless connectivity, supporting infrastructure projects, and assisting in IT procurement and user support. Your contributions will help ensure that BSM s IT systems act as effective enablers for business success. Key Responsibilities: Ensure continuous 24x7 connectivity to BSM applications and vendor systems, minimizing downtime for the SMC office. Plan and conduct regular maintenance of IT systems, coordinating planned downtimes to minimize disruption to operations. Assist the IT Manager in liaising with vendors and procuring IT equipment as per organizational requirements and policies. Provide day-to-day IT support to users, resolving technical issues and ensuring uninterrupted workflow. Support the IT Manager in budget management for local IT needs when required. Lead or contribute to standalone IT projects, ensuring alignment with BSM standards and policies, under the guidance of the IT Manager and TDC management. Qualifications & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). A Master s degree in Computer Science is advantageous. Industry certifications such as Microsoft, Cisco, or equivalent are a plus. Technical Skills: Experience managing SAN storage infrastructure in virtual environments. Hands-on experience with VMware vSphere. Strong understanding of Microsoft Active Directory and Windows Server 2008/2012 environments. Experience with Microsoft System Center and SQL Server 2008/2012 clustering. Familiarity with Microsoft Exchange 2010, including online archiving. Strong networking skills, particularly in virtual infrastructure and WAN connectivity. Experience with High Availability (HA), Disaster Recovery (DR), and Business Continuity Planning (BCP). Strong security mindset with a good grasp of the OSI Reference Model. Solid understanding of Microsoft Cloud / Office 365. What We Offer: Clear career development pathways with ample opportunities for professional growth. Technical and soft skills training programs to enhance your expertise. Comprehensive health insurance for you and your family. Annual performance-based bonus. Be part of a diverse and inclusive workforce, representing over 80 nationalities. Flexible work opportunities to support work-life balance. Join the ever-growing Schulte Group family and make your mark in the global shipping industry! Qualification : BA/BS in computer science related field or equivalent experience.

About the Team: The team is responsible for creating and delivering high-quality financial content derived from sell-side research. By leveraging advanced data extraction technologies combined with deep domain expertise, the team ensures efficient and accurate data collection. Collaboration, attention to detail, and a focus on continuous process improvement are key pillars of the team s success in delivering impactful insights to clients. The Impact: In this role, you will play a vital part in delivering accurate and timely financial insights that empower clients to make informed investment decisions. By maintaining the highest standards of data accuracy and reliability, you will directly enhance the credibility and usability of our consensus data, contributing to client satisfaction, business success, and S&P Global s reputation in the financial markets. What s in it for You: Develop expertise in understanding and interpreting sell-side models, strengthening your analytical and financial acumen. Gain hands-on experience with data extraction tools and methodologies. Collaborate with a global team and grow professionally through structured learning, mentoring, and cross-functional exposure. Key Responsibilities: Extract and prepare high-quality financial content from sell-side research reports using advanced data extraction tools and sector-specific expertise. Analyze business models across various publicly listed companies and highlight key modeling approaches used by analysts. Conduct thorough quality checks to ensure data accuracy and reliability. Collaborate closely with team members to continuously optimize data collection processes and enhance overall efficiency. Effectively communicate key insights and findings with internal stakeholders, contributing to process enhancements and knowledge sharing. What We re Looking For: Education: Graduate in B.Com (Hons/Pass), BBA, BBE, BBS/BMS, or BFIA. Candidates who have cleared CFA Level 1 are preferred. Experience: 0 to 1 year of relevant experience in financial data collection, analysis, or related fields. Technical and Domain Skills: Understanding of basic financial concepts, including recurring income, financial statements, and ratio analysis. Proficiency in Microsoft Excel and other data management tools. Familiarity with financial modeling concepts (though this is not a modeling role). Soft Skills: Strong analytical mindset and attention to detail. Excellent problem-solving and troubleshooting abilities. Effective communication skills to collaborate with diverse teams and stakeholders. A proactive attitude with a willingness to learn and adapt. Work Shift: Primary shift: Day shift. Candidates must be willing to work in rotational shifts (including night shifts) for 2-3 weeks per quarter, as required. Shift timings: 5:00 AM to 2:00 PM 12:00 PM to 9:00 PM 8:00 PM to 5:00 AM Additional Note: This is not an Equity Research or Financial Modeling role. You will not write research reports or build sell-side financial models. However, the role offers unique exposure to various business models, financial statements, and modeling approaches used by top analysts across industries and geographies. This hands-on learning experience offers valuable insights into global financial markets. About S&P Global Market Intelligence: At S&P Global Market Intelligence, we recognize the power of accurate, comprehensive, and timely information. As part of S&P Global, we deliver essential intelligence, combining deep data, advanced technology, and expert insights to help our clients expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit: www.spglobal.com/marketintelligence Our Purpose: At S&P Global, we accelerate progress by transforming data into Essential Intelligence , helping companies, governments, and individuals identify risks and unlock new possibilities. In a complex and evolving world, we empower decision-makers to plan confidently for tomorrow, today. Our People: With over 35,000 employees across the globe, we combine local insights with a global perspective. Our culture thrives on curiosity, discovery, and partnership, driving innovation and enabling sustainable progress. From sustainability solutions to analytics platforms, we are redefining how data empowers action. Our Values: Integrity Acting with honesty, transparency, and fairness. Discovery Curiosity and continuous learning fuel our innovation. Partnership Collaboration drives better outcomes for our customers and each other. Benefits: We invest in your well-being and career growth through: Comprehensive health and wellness programs. Flexible time-off policies to support work-life balance. Continuous learning opportunities through training programs and educational support. Financial security through competitive pay, retirement plans, and student loan contribution programs. Family-friendly perks, including benefits for partners and dependents. Additional perks such as retail discounts, referral bonuses, and more. Qualification : Graduate in B.Com (Hons/Pass), BBA, BBE, BBS/BMS, or BFIA

Biomedical Engineer - Field Operations Location: Mumbai Department: Operations Customer Success (Field) Employment Type: Full-Time About Dozee Dozee Health AI is India s leading provider of AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS). Our mission is to save lives by improving patient safety, enhancing outcomes, and reducing healthcare costs through innovative, AI-driven technologies. Trusted by hospitals in India, the USA, and Africa, Dozee is revolutionizing healthcare with cutting-edge solutions. Role Overview As a Biomedical Engineer in Field Operations, you will be the face of Dozee at partner hospitals. This role involves conducting product demonstrations, installing and troubleshooting Dozee devices, and training healthcare professionals on device usage. You will ensure that the deployment and functionality of our solutions meet the highest standards, contributing to better patient outcomes and enhanced operational efficiency. Key Responsibilities Product Demonstrations & Installations Conduct live demonstrations of Dozee s devices at hospitals, showcasing their features and benefits to healthcare professionals. Install Dozee devices, ensuring proper setup and smooth functionality. Provide troubleshooting and technical support during and after installations. Training & Support Train healthcare professionals (nurses, doctors) and patients on how to use Dozee devices and the patient monitoring dashboard. Provide ongoing technical support and assistance, ensuring the devices are used effectively. Gather feedback from end-users to identify opportunities for improvement. Site Assessments & Coordination Perform site assessments to understand hospital requirements and communicate device needs to the remote team. Coordinate with remote teams to relay updates and ensure timely resolution of issues during site visits. Relationship Building Build and maintain strong relationships with healthcare professionals to foster trust and collaboration. Ensure clear, consistent communication between Dozee and hospital staff. Requirements Education & Experience Graduation or Diploma in Science, ITI, or a related field. 0-2 years of field operations or field sales experience in the healthcare or hospital industry. Prior experience working with doctors/nurses is preferred. Skills Basic understanding of computer operations and familiarity with technical tools. Excellent communication skills, with fluency in local languages. Willingness to travel within the city and work in hospital wards. Open to working night shifts occasionally as required. Why Join Dozee Be part of an innovative, mission-driven company revolutionizing healthcare with AI. Opportunity to directly impact patient safety and operational efficiency at top hospitals. Work with a team that has already monitored 1M+ patients and saved over 10 million nursing hours. Qualification : Graduation or Diploma in Science, ITI, or a related field

CHESS/ESG Data Analyst Location: Mumbai Employment Type: Full-time Reporting To: Global Head of ESG Reporting & CHESS Systems Role Summary The CHESS/ESG Data Analyst is responsible for managing, validating, and supporting ESG and CHESS data across all operating companies. This role ensures data integrity, supports assurance readiness, and drives digital optimization for ESG reporting, acting as the operational link between site teams and Group Sustainability. Key Responsibilities 1. Data Collection and Validation Coordinate and track ESG/CHESS data submissions from operating companies. Validate inputs for accuracy and compliance with Group data standards. Manage version control and evidence logs to ensure auditability. Resolve data gaps and anomalies by following up with specific sites and functions. 2. System Management and Analytics Provide user administration and troubleshooting support for Intelex. Develop automated dashboards and visualizations using Qlik Sense or Power BI. Contribute to system enhancements and the integration of internal data solutions. Support automation pilots and reporting enhancements to drive digital maturity. 3. Assurance and Compliance Support queries from external auditors with precise data extracts and documentation. Maintain organized, traceable evidence files for key ESG metrics. Coordinate the completion and validation of external ESG questionnaires. 4. Stakeholder Engagement Build collaborative relationships with divisional CHESS leads and functional teams. Serve as the primary point of contact for operational data queries and user assistance. Support training sessions to improve data ownership across the organization. Qualifications & Experience Experience: 3 6 years in data coordination, ESG reporting, or management systems. Technical Skills: Experience using Intelex is required; knowledge of Qlik Sense or Power BI is highly desirable. Core Competencies: Strong attention to detail, documentation discipline, and the ability to manage global deadlines. Role Impact Ensures traceable data to support global reporting and assurance. Strengthens the operational foundation of sustainability data systems. Improves process efficiency through system optimization.

Business Development Manager Flavors & Fragrances (Essential Oils) Location: Mumbai Experience: 10 15 years Work Type: Full-Time About Scimplify Scimplify is a specialty chemicals manufacturing company offering end-to-end solutions from R&D and custom synthesis to large-scale manufacturing and doorstep delivery. Headquartered in Bengaluru, we serve multiple industries including pharmaceuticals, agrochemicals, personal care, and fragrances. We support 500+ businesses across 20+ countries, helping them scale innovative chemicals from lab to commercial production. With over $54 million raised from top investors like Accel and Bertelsmann, Scimplify operates globally with teams in India, Japan, USA, UAE, and Indonesia, comprising 250+ professionals. Learn why Forbes recognizes us as one of the top 100 startups in Asia to watch. Role Overview We are seeking a Business Development Manager to lead and expand our **Essential Oils** division in the fragrances sector. This role involves driving sales, revenue growth, and establishing strategic relationships with clients globally, while building a high-performing business development team. Key Responsibilities Drive sales and revenue growth for the Essential Oils division in the fragrances industry. Identify, develop, and maintain relationships with key clients and new business opportunities. Conduct market research and competitive analysis to identify trends, customer needs, and growth opportunities. Develop and execute marketing strategies to enhance brand visibility and market presence. Collaborate with cross-functional teams to achieve business objectives. Focus on essential oil formulations, blends, and bases for the F&F sector. Qualifications & Skills 10 15 years of experience in sales and marketing within the Essential Oils / Flavors & Fragrances industry. Proven client relationship management and negotiation skills. Strong strategic planning, market analysis, and business development capabilities. Excellent communication, interpersonal, and leadership skills. Benefits & Perks Travel & Mobility: Corporate Uber/MMT, relocation & transfer support, travel policy. Insurance & Wellness: Family health coverage (up to 5 members, 5 L), Employee Assistance Program, onsite medical, emergency support, online doctor consultation. Lifestyle & Engagement: Monthly outings, corporate dinners, trips, parental support (maternity/paternity, daycare). Retirement & Financial: Employee PF contribution, flexible PF, NPS, car lease, salary advance policy.

Position: Technical Support Specialist (Japanese) Location: Mumbai, India About LRN: LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. About the role: LRN team develops data specifically for a set of key product domains like eLearning, Disclosures, personalization and completions. We deal in AWS technologies like Redshift, S3, Glue, and Lambda. You'll build our data lake and partner with Product and BI teams to build new behavioral events, pipelines, datasets, models, and reporting to support their initiatives. You'll also assist to develop our analytics capabilities in Quicksight and build out our real time reporting capabilities. Your responsibilities will include: Provide support to internal and external customers on all aspects of LRN s proprietary applications (functions include: campaign set up, system generated e-mails, system reporting, user data management, and customization) Using defined systems and processes, keep both internal and external stakeholders updated as to the status of call tickets, requests, projects, issues, and changes. Update necessary tracking and reporting systems to ensure that group statistics can be tracked, managed and measured. Manage expectations of internal and external customers, ensuring capabilities are not exceeded to the detriment of the customer. Escalate issues related to capabilities where appropriate. Serve as an internal advocate for field personnel, as well as external customers. Prioritize requests based on need and impact. Work with internal stakeholders to address priorities. Prepare and present (in written and verbal forms) product information that will assist customers with the capabilities of LRN's systems. Maintain quality levels for all work related to customers requests. Ensure there is an ongoing dialog between LRN and each customer with whom the Partner Assistance Center team member is working. Collaborate with peers to discuss unique solutions and to document them. Perform other duties as assigned. Requirements: Bachelor s Degree 4-6 years of L2/L3 level experience in a customer facing role in an application support environment. Proficient in Japanese language (Written and spoken) - Mandatory Excellent communication skills in English. This position requires above par skills to write and speak in English. Extensive experience in supporting enterprise customers based in US and Europe. Familiarity with HTML and CSS. Familiarity with Learning Management Systems Expertise in Microsoft Office Suite especially in Excel. Should be able to understand and handle CSV files. Ability to review a Partner request, and apply the necessary analytical skills to ensure successful delivery of the end product. This role will involve direct Partner contact; an ability to work with others who are potentially very frustrated, in a professional manner is mandatory. An inherent ability to multitask and manage customer expectations to the satisfaction of all involved parties is critical to the success of the incumbent. Ability to consistently spot and report issues before they reach a point of becoming critical. A desire to constantly examine issues, looking for the opportunity to improve processes and/or technology. Must have an inherent attention to detail Benefits: LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualification : Bachelors Degree

IT Engineer | IT Support | Network Troubleshooting | Desktop Support | Noida Location: Noida, Uttar Pradesh, India Position: IT Engineer Shift Timing: Flexible / 24x7 Qualification: B.Tech Job Description: We are looking for a highly motivated IT Engineer to join our team in Noida. In this role, you will be responsible for providing technical support for desktops, data, and server management. You will be tasked with installing and maintaining hardware and software, troubleshooting networking issues, and supporting the application build deployment on both client and cloud infrastructure. This role requires a proactive approach to network troubleshooting, IT helpdesk support, and ensuring smooth day-to-day operations. Key Responsibilities: Hardware & Software Management: Install, configure, and maintain hardware components and computer peripherals. Ensure regular updates and upgrades to operating systems and software. Networking & Connectivity Support: Troubleshoot and resolve networking issues, ensuring seamless connections and network stability for all users. Technical Support: Provide daily desktop support, assisting with technical issues related to data and server management. Offer IT support for end-users, including troubleshooting and resolving issues remotely. System Changes & Documentation: Perform system changes in compliance with organizational policies. Maintain comprehensive technical documentation for future reference and cross-functional collaboration. Application Deployment: Support the application build deployment process on client infrastructure and cloud infrastructure, ensuring smooth operation. Database & IIS Knowledge: Utilize basic knowledge of databases and IIS for troubleshooting and support tasks. 24x7 Support: Be comfortable working in a 24x7 shift environment and provide support during night shifts or weekends as required. Required Skills and Experience: B.Tech in Computer Science or a related field. Experience in providing IT support and managing helpdesk services. Hands-on experience with desktop support, including installation, troubleshooting, and maintenance of hardware and software. Strong understanding of networking, network troubleshooting, and connection issue resolution. Basic knowledge of databases and IIS (Internet Information Services). Excellent communication and problem-solving skills to support end-users effectively. Willingness to work in 24x7 shift schedules and potential relocation to Noida. Preferred Skills: Knowledge of cloud infrastructure and deployment processes. Experience with server management and data management systems. Familiarity with IT ticketing and documentation systems for efficient issue tracking. Qualification : B.Tech in Computer Science or a related field.

About Intugine: Ever wondered how the physical goods we consume every day (think dairy, snacks, or your favourite choco chip ice cream) reach you in time? Or how beautiful furniture or sophisticated electronic equipment and gadgets you use are delivered in the best possible condition at your doorstep. Their journey spans from getting sourced, manufactured, and stored, to getting moved across a highly intricate supply chain network across the globe before it gets delivered. Global brands constantly face challenges like not having visibility of their raw materials, which delays production and in turn, delays customer shipments, or tracking shipments across various modalities and multiple geographies. Intugine Technologies is one of the most trusted solution partners catering to these brands with its best-in-class visibility platform helping brands gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Their solutions have helped eliminate operational inefficiencies, reduce logistics costs and improve OTIF, order to delivery TAT, and minimise dwell time and detention costs. Intugine is a proud partner of the National Logistics Policy, an initiative by the Government of India. With this, it provides these brands with additional information via their integrations with FASTag, Port Community System, and Freight Operations Information System to name a few. Today Intugine works with 75+ global enterprise names like GE Healthcare, Signify, Flipkart, Mahindra Logistics, Titan, Diageo, Ultratech Cement, Bridgestone, and GMMCO. Role: We are looking for an experienced Strategic Account Manager who is an outside the box thinker with proven experience, developing creative solutions. You are a people person, with remarkable communication skills and will be working with our existing clients, building and maintaining long term relations with new accounts. Our right fit would be a fast learner who can learn our products inside-out quickly and someone who will be instrumental in the company s growth. Key Responsibilities: Be the primary point of contact, establish and maintain long term relations with the clients. Prepare long-term and short-term goals and account objectives for the team. Estimate and establish cost parameters, budgets, campaigns, and potential ROI. Supervise account management and strategies. Communicate with major clients on a regular basis, handle complaints and suggest solutions with innovative ideas to meet client needs in a timely and effective manner. Propose pricing models based on customer s needs and product usage. Prepare proposals and detailed costing prior to negotiation with clients. Act as the liaison between clients and internal teams for the constant development of new products. Set up presentations with CXO s to discuss technical solutions. Identify gaps in the overall Business and take new initiatives to bridge those gaps. What you ll need: 2-5 years of client-facing experience. Bachelors/Masters Degree from a Tier-1 Institute. Excellent communication and presentation skills and ability to maintain relations with senior executives from the client s side. Ability to understand and the hunger to learn more about technology-based products. A knack to understand technology-based products and explain it in simple terms. Should be analytical, adept at solving critical problems, and handling & prioritizing multiple tasks. Prior experience in a company based in the logistics industry would be preferred. Perks at Intugine: Comprehensive Health Cover - For you Personal Development Budget- Upskill yourself, we ve got the bill Flexible Working Hours - Set your own work hours Open door policy - No to cubicles. Yes to the Open door policy. Generous Parental Leave - Cause work comes second sometimes Documented Equal Pay Policy - Since we re in 2024! Education Assistance - Let us help you soar to new heights Work Autonomy - Enjoy complete ownership over your work Employee Life Skill Training Program - Regular sessions on tax saving, investments, mental well-being, health and Fitness etc. Company Outings - Unwind with teammates. Work can wait. Paid time off - Because your well-being is our priority Qualification : Bachelors/Masters Degree from a Tier-1 Institute.

Associate Accounting Specialist About Dow At Dow, we put people first and are committed to integrity, respect, and safety for our employees, customers, and the planet. We are a diverse community of relentless problem-solvers who thrive on collaboration, innovation, and the pursuit of a sustainable future. By leveraging science and technology, we help transform industries and shape the world we live in. If you're looking for a meaningful and challenging role, you're in the right place. About the Role As an Associate Accounting Specialist, you will provide cost accounting support and reporting while ensuring accurate financial records. You will oversee cost center expenses, budgeting, inventory valuation, and financial analysis to support decision-making for business and functional teams. This role requires strong analytical skills, knowledge of SAP, and expertise in financial reporting. Core Responsibilities Cost Center & Budgeting Review cost center spending and understand cost drivers. Analyze variances vs. budget and prior periods to identify root causes. Facilitate cost center allocations, recharges, recoveries, and residual analysis. Financial Reporting & Analysis Support reporting and analysis for the supply chain function. Assist business teams with financial analysis for decision-making. Ensure SOX compliance for cost accounting activities. Inventory & Cost Accounting Ensure accurate inventory valuation across management, tax, and statutory books. Manage cycle counting and stock reconciliation to maintain accurate inventory records. Oversee product cost estimates (PCE) and investigate costing errors. Identify and correct intercompany variances. Accounting Compliance & Controls Record and monitor accounting entries during monthly closing. Facilitate the inter-company re-billing process. Differentiate between capital and expense costs for accurate reporting. Support internal & external audits for cost accounting activities. Qualifications CMA/CA qualification with 3-5 years of relevant experience in cost accounting. Proficiency in SAP and Microsoft applications (Excel, Word, PowerPoint, Outlook). Skills & Competencies Strong business acumen and ability to act as a strategic business partner. Team player with excellent communication and collaboration skills. Analytical mindset with a focus on process improvement. Proficiency in SAP, Excel, and financial reporting tools. Fluent in English (written and verbal). Additional Information Relocation assistance is not available for this position. Flexibility to work across international time zones may be required. Total Rewards & Benefits Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Learning, mentoring, and development opportunities. Retirement & Financial Planning Savings plans, stock purchase programs, and financial resources. Health & Wellbeing Comprehensive medical, life insurance, and mental health support. Flexible Work Culture Role-based flexibility for work-life balance. Parental Leave & Family Support Paid leave for new parents and caregivers. Time Off & Volunteer Programs Paid vacation, volunteering opportunities, and Employee Resource Groups (ERGs). On-Site Fitness & Discounts Gym memberships, shopping discounts, and travel insurance (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science. With 1,000+ employees, our manufacturing sites, innovation centers, and commercial offices drive advancements in packaging, infrastructure, automotive, and consumer care. We are Great Place to Work Certified and actively support Corporate Social Responsibility (CSR) initiatives that empower women, children, and differently-abled individuals through technology and employee volunteerism. Join Our Team & Make an Impact! At Dow, diversity is our strength, and we are committed to equal opportunities for all. If you need any accommodations during the application or interview process, please let us know. Apply now and be part of a global team shaping the future through science and innovation! Qualification : CMA/CA qualification with 3-5 years of relevant experience in cost accounting.

Accounting Specialist About Dow At Dow, we believe in putting people first and are committed to delivering integrity, respect, and safety for our employees, customers, and the planet. We are a diverse and innovative team of relentless problem solvers who work together to transform industries and shape a sustainable future. Our purpose is simple: to deliver a better world through science and collaboration. If you're looking for a challenging and meaningful role, you re in the right place. About the Role As an Accounting Specialist, you will be responsible for managing day-to-day accounting activities (US GAAP/Indian GAAP), month-end and year-end closing, balance sheet reconciliation, and financial reporting. You will ensure accuracy, completeness, and compliance in financial records while supporting audits, tax functions, and process improvements through automation and digital transformation initiatives. Key Responsibilities Financial Accounting & Reporting Manage day-to-day accounting under US GAAP and Indian GAAP (Ind AS). Oversee monthly, quarterly, and annual closing activities. Prepare financial statements as per Indian GAAP, including statutory audit schedules. Conduct monthly balance sheet reconciliation using BlackLine. Perform monthly flux analysis to explain significant fluctuations in financials. Develop quarterly and year-end financial schedules. Ensure internal controls are effective and aligned with corporate policies. Support internal and external audits by providing necessary financial data. Tax & Compliance Support Assist the tax team in preparing various tax reports and tax audit requirements. Ensure financial compliance with local statutory and regulatory requirements. Process Improvements & Automation Identify process inefficiencies and drive productivity improvements. Support automation initiatives (including macros and Robotics Process Automation - RPA). Qualifications & Experience Education B.Com. (Mandatory) Chartered Accountant (CA) / US CPA (Preferred) Experience 6-7 years of experience in financial accounting under US GAAP/Ind AS. 2-3 years of experience in corporate or public accounting. 2-3 years of experience in a Western multinational corporation (MNC). Key Competencies & Skills Strong knowledge of Indian GAAP (Ind AS) and US GAAP. Results-driven with a proactive and analytical mindset. Process-oriented with a keen eye for efficiency and improvements. Strong skills in SAP Finance (ECC FICO module). Proficiency in Microsoft Excel and tax-related financial tools. Excellent communication skills with the ability to collaborate across functions. Fluent in English (written and verbal). Additional Information Relocation assistance is NOT available for this position. Flexible work schedule may be required to align with international time zones. Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Opportunities for training, mentoring, and professional development. Comprehensive Benefits Medical, life insurance, and mental health support. Work-Life Balance Flexible workplace culture for personal and professional productivity. Parental & Family Support Paid leave for new parents and caregivers. Paid Time Off & Volunteering Vacation allowance, community engagement, and Employee Resource Groups (ERGs). Wellbeing & Perks Gym memberships, discounts, and transportation benefits (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science, providing innovative solutions across packaging, infrastructure, automotive, and consumer care. With 1,000+ employees, we are a Great Place to Work Certified company, committed to corporate social responsibility (CSR). We actively support women, children, and differently-abled individuals through technology and volunteerism. Join Our Team & Make an Impact! At Dow, we celebrate diversity, collaboration, and innovation. If you are passionate about finance and accounting and want to contribute to a sustainable future, we encourage you to apply! Apply now and be part of a global team transforming industries through science!

Business Process Specialist Location: Mumbai, India About Dow At Dow, we believe in putting people first and are committed to delivering integrity, respect, and safety for our employees, customers, and the planet. We are a diverse and innovative team of relentless problem solvers who work together to transform industries and shape a sustainable future. Our purpose is simple: to deliver a better world through science and collaboration. If you're looking for a challenging and meaningful role, you re in the right place. About the Role Dow's Integrated Supply Chain & Improve & Scale Digital Solutions Team delivers value by defining, enabling, and supporting processes and system capabilities needed by our businesses. As a Business Process Specialist, you will play a critical role in executing strategies, driving process enhancements, and collaborating with global and regional teams to optimize supply chain operations. You will collect and analyze work process and system requirements, ensuring alignment with design principles and business needs. You will act as a subject matter expert for key supply chain functions, supporting systems like SAP, Microsoft Dynamics, OM Partners, Oracle Transportation Management, and more. Additionally, you will be responsible for compliance, regulatory adherence, training, and continuous process improvement initiatives. This role operates under the functional guidance of Global Business Process Leaders and Experts, collaborating with business process teams across Integrated Supply Chain (ISC) and Information Systems (IS). Key Responsibilities Process & System Optimization Develop in-depth knowledge of work processes, systems, technologies, applications, data, and key metrics. Provide expert-level support on system functionality, process improvement, and issue resolution. Gather, evaluate, and document work process requirements for global initiatives and projects. Ensure process compliance with regulatory and internal standards. Collaboration & Stakeholder Engagement Act as a key liaison between business units, IT teams, and process improvement functions. Support peer organizations and cross-functional teams in corporate initiatives, system testing, data migration, and implementation. Develop and deliver training programs, knowledge transfer sessions, and coaching for support teams. Data & Performance Analysis Analyze process performance metrics to monitor consistency and alignment with business goals. Identify gaps in global capabilities, leveraging best practices and emerging technologies for continuous improvement. Qualifications & Experience Education Bachelor s degree (Required) Engineering or Science preferred. Experience Minimum 3 years of relevant experience in Supply Chain, Customer Service, or Process Improvement. Technical Skills Advanced skills in Microsoft Excel, Power BI, and PowerPoint. Strong experience in handling large data sets from multiple sources. Proficiency in Data Visualization tools & techniques. Preferred Skills Digital mindset with a strong focus on innovation and automation. Critical thinking and problem-solving skills. Project management and system/process improvement expertise. Training delivery experience. Excellent communication skills verbal and written. Additional Information Flexibility to support global operations and alternate time zones (North America, EMEAI, LAA, APAC) is required. Relocation assistance is NOT available for this role. Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Opportunities for training, mentoring, and professional development. Comprehensive Benefits Medical, life insurance, and mental health support. Work-Life Balance Flexible workplace culture for personal and professional productivity. Parental & Family Support Paid leave for new parents and caregivers. Paid Time Off & Volunteering Vacation allowance, community engagement, and Employee Resource Groups (ERGs). Wellbeing & Perks Gym memberships, discounts, and transportation benefits (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science, providing innovative solutions across packaging, infrastructure, automotive, and consumer care. With 1,000+ employees, we are a Great Place to Work Certified company, committed to corporate social responsibility (CSR). We actively support women, children, and differently-abled individuals through technology and volunteerism. Join Our Team & Make an Impact! At Dow, we celebrate diversity, collaboration, and innovation. If you are passionate about business process improvement and digital transformation, we encourage you to apply! Apply now and be part of a global team transforming industries through science! Qualification : Bachelors degree (Required) Engineering or Science preferred.

Senior Executive - Talent Management | Join the Seclore Tribe! Location: Mumbai Experience: 3-5 years At Seclore, we re not just employees we re entrepreneurs at heart. Our passion for innovation, problem-solving, and cutting-edge technology drives us to tackle the toughest security challenges in the world. From safeguarding nuclear submarine designs to protecting Fortune 100 customer data, we lead the way in Data-Centric Security with our patent-granted, award-winning technology. With 5 billion+ documents secured, 2000+ global customers, and a presence in 30+ countries, we re redefining how organizations protect their most valuable data. Recognized as a "Great Place to Work" in India for 5 consecutive years Proudly certified as a "Great Place to Work" in the USA! If you re curious, passionate, and driven to make an impact, Seclore is the place for you! The Role: Senior Executive Talent Management We re looking for a dynamic and proactive HR professional to join our People Practices team. As a Senior Executive Talent Management, you ll play a key role in shaping the employee experience, fostering engagement, and driving strategic HR initiatives. At Seclore, we don t just follow HR best practices we create them. If you love solving complex people challenges and thrive in a super-agile environment, this is the opportunity for you! What You ll Do Employee Onboarding & Experience Be the go-to HR contact for employees, ensuring a seamless experience. Conduct engaging onboarding and orientation programs for new hires. Gather and implement feedback to continuously enhance onboarding processes. Culture & Engagement Organize exciting employee engagement activities and events to build a fun and inclusive workplace. Strategize and introduce new interventions to improve employee experience. Ensure strong floor presence to understand and enhance employee sentiment. HR Operations & Projects Support and drive key HR processes and initiatives. Provide assistance for HR audits and ensure compliance. Work collaboratively with internal stakeholders and cross-functional teams. Tech-Savvy: Understanding of IT/software skills and industry trends. Excellent Communication: Strong verbal, written, and negotiation skills. Proficiency in HR Tools: MS Office (Word, Excel, PowerPoint); HRMS like Zoho. People-Centric: Passionate about fostering an inclusive, engaging, and high-performance culture. Problem-Solver: Analytical mindset with a solution-driven approach. Detail-Oriented: High integrity, honesty, and a strong work ethic. Team Player & Self-Starter: Takes ownership, thrives in a collaborative environment, and delivers with high standards. Be a part of a global leader in Data-Centric Security Innovate and solve real-world challenges with cutting-edge technology Work in a culture that values meritocracy, inclusivity, and growth Experience a workplace recognized as a "Great Place to Work" If you re ready to take HR to the next level and be part of a team that s shaping the future of workplace culture, we d love to hear from you! Apply today and join the Seclore Tribe!

About HSBC If you're seeking a career that opens new doors and offers exciting opportunities, HSBC is the place for you. Whether you aspire to reach the top or explore new career directions, HSBC provides the opportunities, support, and rewards that can propel your career further. We are currently looking for an experienced professional to join the HSBC International Team. Position: FEMA Compliance Specialist Principal Responsibilities As a FEMA Compliance Specialist with HSBC, you will be integral in assisting Relationship Managers (RMs) and clients with FEMA (Foreign Exchange Management Act) queries and ensuring compliance with regulations and operational controls. Your role will focus on supporting clients with regulatory queries, guiding them through documentation processes, and ensuring timely resolution of queries. Key Responsibilities: FEMA Query Management: Assist Relationship Managers (RMs) in addressing FEMA queries raised by clients and ensure that issues are resolved according to established procedures and quality standards. Client and RM Training: Conduct regular sessions and workshops for the RM team and clients on the latest developments in the FEMA landscape, ensuring all parties are updated on regulations and compliance requirements. Compliance Assurance: Ensure compliance with all Internal Procedures, Operational Controls, and Regulatory Requirements pertaining to FEMA and money laundering prevention. Document Review and Guidance: Guide clients on regulatory guidelines before submitting payment requests, reviewing drafts and annexures for accuracy and completeness prior to submission to the bank. Regulatory Document Assistance: Assist clients in filling out regulatory forms and ensure documents meet all necessary criteria before submission. Training and Education: Organize internal and client-facing training events on FEMA, ensuring all stakeholders have the knowledge and tools to comply with regulatory expectations. Client Communication: Maintain effective communication with clients, guiding them on changes in FEMA regulations and managing client inquiries effectively. Risk and Compliance: Collaboratively identify, escalate, mitigate, and resolve risk, compliance, and cross-border matters, ensuring all activities are compliant with both internal and regulatory standards. Standardization: Create and maintain checklists, templates, and ready reckoners for client guidance on document submission for capital account and current account transactions. Requirements: FEMA Certification: A certification in FEMA is required to demonstrate expertise in FEMA regulations and compliance. Educational Qualification: Minimum Graduation or as required for the role. Additional certifications in Compliance, Banking Regulations, or related fields are a plus. Experience: Prior experience working in FEMA-related roles or compliance in the banking/finance sector is preferred. Strong Communication Skills: Ability to engage and guide clients and internal teams effectively, both in written and verbal communication. Regulatory Knowledge: Deep understanding of FEMA regulations, KYC norms, and Anti-Money Laundering (AML) practices. Attention to Detail: Strong ability to review documents and ensure they meet the regulatory and procedural standards. Our Commitment to Diversity & Inclusion HSBC is committed to fostering an inclusive work environment. We embrace diversity and provide equal opportunities to all qualified individuals, regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or any other protected characteristic. At HSBC, we offer a culture that promotes learning and career growth, competitive rewards, and comprehensive benefits, including: Competitive salary and performance-based bonuses Health insurance and well-being programs Opportunities for career development within HSBC s global network A diverse and supportive work environment Qualification : Minimum Graduation or as required for the role, whichever is higher

Job Description Job Title: Medical Advisor Job responsibilities: To actively contribute to the organization/business unit (BU)/TA cluster by taking responsibility for the scientific, technical and ethical soundness of all policies, statements and endeavors. To lead the BU medical team in all activities medically related to the allocated Pfizer Business Unit portfolio and provide high quality and timely service in the areas of medical initiatives/support to the assigned portfolio, Interactions with Healthcare Professionals, Continuing Medical Education, Clinical Research, Sales Force Training, Medical Information, and Performance/People Management, and support in the areas of New Product Development/ Branded Value Offerings, Regulatory Affairs, Quality Standards, and Business Technology A. Strategic/Policy: Provide tactical and strategic inputs, and business/technical expertise, to Product Management towards ethical promotion of assigned products, in the operational areas listed B. Operational: Medical Initiatives/support for the Allocated Portfolio (New/Key Detail/In-line Products) Provide strategic inputs and support towards creation of marketing/brand plans/medical development plans, and towards design and execution of medical-marketing programs/clinical programs, including initiatives to enhance access to medicines Initiate and/or review and/or approve promotional, training, and Continuing Medical Education (CME) material in compliance with relevant SOPs/regulations/industry codes/working practices Participate/facilitate/conduct customized promotional/educational interactions with Health Care Professionals (HCPs). These interactions include, but are not limited to, customer launch meetings, advisory boards, CME programs, scientific symposia, institutional presentations, etc. C. Clinical Research : In consultation with concerned stakeholder/vendor/interface, develop/write and/or review and/or approve protocol synopsis/final protocols/supporting documents per need (e.g., investigators brochure (IB), informed consent form (ICF), patient information sheets, etc.) for, Phase IV, PMS, Observational studies / surveys, Pharmacoeconomic / Outcomes Research studies, and other clinical projects / programs. In consultation with concerned stakeholder/vendor/interface, review and approve additional supporting documents/databases including ICF/CRF/SAP, etc. Assist in planning, organizing and preparing Investigational New Drug Applications (NDAs) Review/interpret data generated; write final reports for locally sponsored studies as required Develop and execute Publication Plan; review/approve/write manuscripts for publication of locally sponsored studies Develop and execute Information Dissemination Plan/Program Medical Information Provide useful, timely, accurate, and balanced medical information to internal (sales staff) and external (HCPs) customers, in adherence to relevant SOPs/policies D. Sales Force Training: Provide medical training to new sales staff on basic sciences/ TAs/assigned products. Provide refresher training to sales staff through ongoing training initiatives Provide pre-launch and launch training to sales staff for new products E. New Product Planning/Development: For global products, assist NPP team with preparing business case, and pre-commercialization programs/initiatives/activities to prepare internal and external stakeholders for new product launches. These include assistance with market research, stakeholder mapping, and early access programs Support New Product Planning, Marketing, and Business Development colleagues with medical evaluation and recommendations on opportunities to launch new products (e.g., licensing, acquiring, co-promotion, etc.) Support organization efforts at developing local formulations/line extensions through literature search/recommendations. Function as custodian for coordinating internal and regional approvals through the RFD (Request For Development) process F. Regulatory: Provide medical and product expertise towards registration of new products/indications with federal/state regulatory authorities through delivery of scientific presentations, provision of medical rationale and published literature, and liaison with key HCPs for obtaining support for new product/indication. Provide medical and product expertise towards defense of marketed products (regulators, NGOs, press, etc.) Write, revise, and review labeling documents for pipeline/local products per relevant SOPs Provide medical support towards processing of spontaneous/solicited AE reports, per relevant SOPs and/or working practices Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Medical