High Availability HA Jobs in Mumbai

Customer Support Team Lead Experience: 2 5 Years Location: Mumbai Job Summary We are looking for a proactive and experienced Customer Support Team Lead to manage and mentor a team of customer support representatives. The ideal candidate will bring strong leadership capabilities, hands-on support experience, and a commitment to delivering outstanding customer experiences. In this role, you will be responsible for driving team performance, handling escalations, and continuously improving support processes. Key Responsibilities Lead, manage, and motivate a team of Customer Support Representatives to meet service quality and performance targets. Monitor individual and team performance, providing regular coaching, feedback, and performance reviews. Manage escalated customer issues, ensuring timely and effective resolution while maintaining high satisfaction levels. Design and deliver onboarding and ongoing training programs to enhance team skills and product knowledge. Collaborate with cross-functional teams (Product, Operations, and Tech) to improve processes. Track, analyze, and report key support metrics to identify trends, gaps, and opportunities for improvement. Ensure strict adherence to support SLAs, internal policies, and best practices. Qualifications & Skills 2 5 years of experience in Customer Support, with at least 1 year in a Team Lead or supervisory role. Strong communication, leadership, and interpersonal skills. Ability to manage multiple priorities in a fast-paced, customer-centric environment. Excellent problem-solving and decision-making abilities. Hands-on experience with CRM tools and proficiency in Microsoft Office applications. Customer-first mindset with a focus on continuous improvement. This role offers an opportunity to step into a leadership position where you can directly influence customer satisfaction and team success. If you re passionate about people management and customer experience, we d love to have you on our team.

Procurement Team Lead Location: Mumbai Work Type: Full-Time About Ninjacart At Ninjacart, we re reimagining how India s agri-supply chain works. As the country s leading agri-platform, we harness the power of technology, data, and innovation to organize and optimize the movement of fresh produce from farms to consumers plates. Over the past six years, our made-for-India technology and India-first solutions have disrupted traditional systems, empowering farmers, traders, and retailers while creating efficiency, transparency, and fairness across the agri commerce ecosystem. Our mission is to build the digital network for global agri commerce, solving challenges like information asymmetry, payment inefficiencies, and distribution gaps while helping buyers and sellers discover each other seamlessly. Backed by Walmart Group, Tiger Global, Accel, Syngenta, and other world-class investors, Ninjacart has raised over $350 million and is proudly recognized among Top 25 Startups to Work For. At Ninjacart, we re a high-energy, results-driven community that values ownership, innovation, and collaboration. We move fast, think big, and solve real problems at scale. About the Role As a Procurement Team Lead, you ll play a key role in ensuring product availability, optimizing cost structures, and building long-term vendor relationships. You will manage sourcing, planning, and procurement strategies that drive profitability, minimize waste, and ensure high service levels across categories. Key Responsibilities Supply Planning & Inventory Management: Ensure 100% fill rates for assigned SKUs by identifying reliable supply sources, monitoring stock levels, and maintaining optimal inventory with minimal wastage. Cost Optimization: Track and analyze price trends across markets to inform sourcing decisions. Identify and implement cost-saving initiatives to improve margins across the supply chain. Vendor Management: Identify, onboard, and manage vendors through effective price negotiations, reconciliations, and credit cycle management. Monitor vendor performance, develop scorecards, and build long-term partnerships to strengthen loyalty and performance. Stakeholder Collaboration: Work closely with Category, Supply Chain, Finance, and Quality teams to ensure seamless coordination and timely decision-making across functions. 2+ years of experience in vendor management, preferably in Fruits & Vegetables (F&V), Grocery, or E-commerce sectors. Bachelor s degree in Engineering from a Tier 2, 3, or 4 institution. Strong negotiation, pitching, and problem-solving skills with a sharp business acumen. Highly self-motivated, agile, and adaptable in a fast-paced, evolving environment. Strong interpersonal skills and a data-driven approach to decision-making. At Ninjacart, you don t just work you create impact at scale. You ll have the autonomy to lead, the platform to innovate, and the opportunity to make a difference in one of India s most vital industries. Be a Ninja. Power the future of agri-commerce. Qualification : Bachelors degree in Engineering from a Tier 2, 3, or 4 institution

VP Global Delivery Head Location: Mumbai Experience: 20 25 Years Function: Delivery Leadership | Enterprise Software | BFSI Join VuNet Powering the Future of Digital Financial Experiences At VuNet, we're building the next frontier of Business Journey Observability a deep-tech platform that uses Big Data and AI/ML to radically transform digital experiences for banks, financial services, and enterprises. We monitor 28+ billion monthly transactions, empowering 300+ million users. VuNet is Series B funded, recognized by Gartner, Forbes, NASSCOM, and scaling fast across India, MEA, and global markets. Your Role: VP Global Delivery Head We are seeking a seasoned, high-impact leader to spearhead the global delivery of our mission-critical observability platform, with a primary focus on BFSI clients. As the Global Delivery Head, you will own the end-to-end lifecycle of customer implementations from onboarding and integration to adoption and long-term success in high-SLA, regulated, and large-scale environments. You ll lead multidisciplinary teams across delivery, engineering, SRE, support, and customer success, ensuring strategic execution, operational excellence, and measurable value for our clients. Key Responsibilities 1. Strategic Delivery Leadership Define and execute the delivery roadmap aligned with product strategy and GTM plans. Drive customer expansion through successful implementations and measurable business outcomes. Enable platform adoption at scale across complex environments like core banking, payments, hybrid cloud, and microservices. 2. End-to-End Customer Delivery Own the full delivery lifecycle onboarding, implementation, optimization, support. Lead complex integrations with Kubernetes, cloud-native stacks, enterprise systems. Ensure high-SLA go-lives, on-time rollouts, and outcome-driven execution. Travel as needed (domestic/international) to lead critical engagements and build trusted partnerships. 3. Program & Team Management Lead and mentor cross-functional teams: Implementation Engineers, TPMs, SREs, Expert Services, Support. Implement playbooks, KPIs, delivery frameworks, and standard operating procedures. Oversee resource planning, forecasting, and operational governance across accounts. 4. Executive Stakeholder Management Act as a trusted advisor to CXO-level client stakeholders CIOs, Infra Heads, SRE Leads. Present business value through dashboards, metrics, traces, and ROI models. Own delivery health reporting to internal leadership and drive continuous improvements. 5. Delivery Excellence & Process Innovation Champion observability best practices (APM, tracing, log analytics, synthetic monitoring, etc.). Institutionalize automation, monitoring, and proactive incident management. Ensure regulatory and audit compliance for BFSI and PSU deployments. What You Bring Technical Acumen Deep understanding of observability platforms (Grafana, Prometheus, Datadog, Splunk, Dynatrace, etc.). Hands-on knowledge of cloud-native, DevOps, and SRE ecosystems (Kubernetes, CI/CD, AWS/Azure/GCP). Exposure to enterprise architecture, telemetry pipelines, and platform instrumentation. Leadership & Delivery Experience 20 25+ years in enterprise software delivery; 10+ years in BFSI with direct exposure to mission-critical programs (e.g., core banking, real-time payments). Proven success in high-pressure, complex, multi-stakeholder implementations. Familiarity with PSU banks, regulated environments, audit cycles, and compliance standards. Strong grounding in Agile, ITIL, and program management best practices. Soft Skills & Presence Exceptional communication, leadership presence, and stakeholder influence. Ability to navigate executive-level conversations and drive strategic outcomes. Sharp analytical mindset with a passion for structured delivery and high performance. Success Metrics (KPIs) Time-to-onboard and customer satisfaction (NPS/CSAT). Platform uptime and telemetry coverage. SLA adherence and incident resolution TAT. Observability adoption (dashboards, alerts, integrations). Delivery team productivity and retention. At VuNet, you ll be at the forefront of a Made-in-India global tech movement. We re creating a category-defining observability platform, with a bold mission and a passionate team behind it. What You ll Experience: Ownership from Day 1: Drive critical programs, influence strategy, and shape success. Cutting-Edge Innovation: Work on AI/ML, telemetry, and next-gen enterprise software. Collaborative Culture: Work with mission-driven colleagues in a transparent and growth-focused environment. Leadership Opportunity: Build and scale global delivery for a high-impact platform. Perks & Benefits Comprehensive health insurance (including parents & dependents). Mental wellness support and 1:1 counselling access. Gen AI-enabled tech and collaboration workspaces. Career development support, training programs, and leadership coaching. High-trust, inclusive, and empowering workplace culture.

Chief Manager CEO s Office Location: Mumbai Experience: 7 to 12 Years Qualification: Chartered Accountant (CA) Employment Type: Full-time Job Description We are looking for a strategic and dynamic Chief Manager to partner closely with the CEO, driving critical projects and business initiatives while supporting effective communication across the organization. This role demands a sharp business acumen, excellent stakeholder management, and the ability to deliver high-quality insights and presentations for leadership decision-making. Key Responsibilities Act as a trusted strategic partner to the CEO in decision-making, business planning, and execution of key initiatives. Drive and oversee important cross-functional projects ensuring milestones and deadlines are met. Prepare compelling business presentations, reports, and updates for leadership and board meetings. Represent the CEO s office in liaising with internal teams and external stakeholders on critical matters. Monitor and track organizational performance against strategic goals, providing actionable insights and recommendations. Facilitate effective communication flow between the CEO s office and various business units. Maintain the highest level of confidentiality, integrity, and professionalism. Manage multiple stakeholders and projects simultaneously with strong problem-solving skills. Proficient use of MS Office tools including Excel and PowerPoint for reporting and presentations. Requirements Chartered Accountant (CA) qualification is mandatory. 7 to 12 years of professional experience, preferably in a strategic business partnering or office of CEO role. Strong business acumen with demonstrated strategic thinking ability. Exceptional communication, presentation, and analytical skills. Proven ability to manage multiple projects and stakeholders efficiently. High level of discretion and professionalism when handling confidential information. Proficiency in MS Office suite, particularly Excel and PowerPoint. Work directly with top leadership and influence business strategy. Opportunity to lead impactful projects across the organization. Be part of a dynamic, fast-paced environment that values innovation and excellence. If you are a driven CA professional with a passion for strategic leadership and business impact, we encourage you to apply! Qualification : Chartered Accountant (CA)

Engineering Manager Experience: 10+ Years Location: Mumbai Type: Full-Time About Fynd Fynd is India s largest omnichannel retail platform and a multi-platform technology company at the forefront of AI, ML, big data, and retail innovation. Serving over 2,300 brands, we offer a unified system that empowers businesses to streamline online and offline sales, manage inventory, enhance store operations, and elevate customer engagement. Role Overview We re looking for a dynamic Engineering Manager who can lead by example writing scalable, performant code while mentoring high-performing teams. Beyond traditional engineering leadership, we value individuals who embrace AI as a development accelerator, using tools like GitHub Copilot, Cursor, and ChatGPT to enhance productivity across coding, testing, and documentation. As an Engineering Manager at Fynd, you ll take ownership of end-to-end architecture, build web applications, and manage teams across backend and frontend technologies. You ll also play a key role in shaping our cloud-native infrastructure on AWS. Key Responsibilities Lead, mentor, and grow a team of backend and frontend engineers, encouraging innovation and ownership. Architect, design, and deliver scalable backend systems using Node.js and Python. Build responsive and secure frontend applications with React.js, ensuring seamless integration with backend services. Leverage AI tools (e.g., GitHub Copilot, GPT-4, Cursor) to accelerate development cycles scaffolding, testing, debugging, and documenting code. Manage cloud infrastructure on AWS including Lambda, EC2, S3, RDS, API Gateway, etc. Design and optimize databases with MongoDB and PostgreSQL, ensuring performance and reliability. Define and implement engineering best practices across CI/CD, code reviews, testing, security, and deployment. Collaborate cross-functionally with product managers, designers, and DevOps to ship impactful features. Proactively monitor system performance, troubleshoot production issues, and ensure high system availability. Stay on top of emerging technologies and trends to drive continuous improvement within the team and the organization. Requirements Bachelor s or Master s degree in Computer Science, Engineering, or a related field. 10+ years of hands-on software development experience, including 3+ years in engineering leadership. Expertise in Node.js, Python, and React.js. Strong experience in MongoDB, PostgreSQL, and scalable data modeling. Proven track record in cloud-native architecture and microservices, with hands-on AWS experience. Familiarity with DevOps practices, CI/CD pipelines, Docker, and Kubernetes. Excellent problem-solving skills and ability to make sound technical decisions. Strong communication, mentorship, and team-building skills. Experience in leading engineering teams in high-growth, fast-paced environments. Growth: We re growing fast across products, markets, and technologies. As a part of Fynd, you ll have opportunities to lead new initiatives, expand into leadership roles, and be part of a company that invests in your growth. Flex University & Learning Wallet: Access in-house courses to upskill or pursue external certifications with full reimbursement your learning is our priority. Culture: Team bonding, events, and celebrations are part of our rhythm weekly, quarterly, and annual. Wellness: Comprehensive Mediclaim for you, your spouse, kids, and parents. Access to licensed therapists to support mental health and work-life balance. Work Culture We work from our Mumbai office 5 days a week to foster collaboration and team synergy. If you re excited to build, lead, and innovate at the intersection of tech and AI we d love to meet you. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field

Solution Architect Location: Mumbai Experience: 5+ Years Type: Full-Time About Fynd Fynd is India s largest omnichannel platform and a leading multi-platform tech company at the intersection of retail, AI, ML, big data, and digital infrastructure. Powering over 2,300 brands, we enable seamless integration of online and offline retail, store operations, inventory, and customer engagement transforming business operations and customer experiences across the board. About the Role We are seeking a Solution Architect to lead the design and implementation of scalable, secure, and robust technology solutions that align with business goals. You ll collaborate across engineering, product, DevOps, and business teams translating complex requirements into strategic architectural blueprints and delivering high-impact, performant systems. This role is ideal for someone with strong full-stack expertise, a deep understanding of cloud-native architecture, and a passion for building systems that scale efficiently. Key Responsibilities Solution Design & Architecture Design end-to-end architecture for enterprise and cloud-based applications. Define scalable, secure, and cost-efficient solutions that align with business needs. Choose appropriate tech stacks, frameworks, and tools for performance and maintainability. Technical Leadership & Collaboration Partner with engineering, DevOps, and product teams to ensure successful solution implementation. Provide architectural guidance, code best practices, and mentorship to development teams. Conduct design reviews and ensure adherence to architectural standards and coding guidelines. Cloud & Infrastructure Architect cloud-native solutions on AWS, Azure, or GCP. Define and implement CI/CD pipelines and Infrastructure as Code (IaC). Design systems with high availability, fault tolerance, and disaster recovery in mind. Security & Compliance Implement security best practices across applications, APIs, and infrastructure. Collaborate with InfoSec to ensure compliance with standards like SOC 2, ISO 27001, and GDPR. Stakeholder Management Work closely with business, engineering, and product stakeholders to gather requirements and define technical roadmaps. Communicate complex technical concepts clearly to both technical and non-technical audiences. Present architectural solutions and trade-offs to executives and clients. Technical Skills & Experience Must-Have Skills 5+ years of experience in software architecture and solution design. Deep expertise in cloud platforms (AWS, Azure, or GCP) and microservices architecture. Hands-on experience with: Frontend: JavaScript, React.js, React Native Backend: Node.js, Python Experience with AI/ML frameworks and building data pipelines. Strong knowledge of RESTful APIs, GraphQL, and event-driven systems. Proficiency in databases: SQL, NoSQL, PostgreSQL, MongoDB. DevOps familiarity: Kubernetes, Docker, CI/CD pipelines. Understanding of security protocols and standards: OAuth, JWT, encryption best practices. Nice to Have Experience working in fast-paced product environments or startup ecosystems. Background in performance tuning and system observability. Growth Be part of a rapidly growing company breaking into new products and global markets. Leadership grooming and growth opportunities into senior strategic roles. Flex University: Upskill with internal learning programs. Learning Wallet: Reimbursement for external courses and certifications. Culture Collaborative, people-first culture. Weekly team activities, quarterly offsites, and annual celebrations. Wellness Comprehensive Mediclaim for you, your spouse, kids, and parents. Access to mental health professionals to support your productivity and work-life balance. Work Environment We work from our Mumbai office, 5 days a week, to build together, learn faster, and collaborate more effectively. If you re ready to make an impact and architect the future of retail tech we d love to meet you.

Position: Manager Sort Centre Location: Mumbai Department: Operations About the Role: We are looking for a highly organized and performance-driven Sort Centre Manager to oversee and manage daily operations at our warehouse facility. In this role, you will be responsible for leading a team, optimizing warehouse workflows, ensuring operational excellence, and maintaining high levels of customer satisfaction. The ideal candidate has strong experience in logistics or e-commerce, especially in sort centre and automation processes. Key Responsibilities: Supervise, organize, and direct sort centre operations to ensure efficient warehouse functioning with customer satisfaction as the primary goal. Develop and implement systems for inventory management, equipment utilization, product handling, gate processes, and outbound logistics. Monitor daily operations and establish operational goals and performance standards. Lead, train, and mentor warehouse staff to troubleshoot issues and meet both short- and long-term performance targets. Plan and manage resources including workforce, equipment layout, space utilization, and workflow to ensure productivity and quality standards. Maintain safety and legal compliance by enforcing operational policies and procedures. Operational Responsibilities: Oversee key warehouse functions including inventory control, quality assurance, shipping, logistics, and floor productivity. Create and manage team schedules to meet fulfillment demands while maximizing efficiency and minimizing overtime. Conduct regular equipment inspections and coordinate maintenance as needed. Collaborate with warehouse leads to evaluate performance, identify gaps, and implement process improvements. Manage inbound and outbound logistics, coordinating with transport partners to ensure timely and cost-efficient delivery. What You Bring: 5+ years of experience in warehouse operations or logistics management. Prior experience in sort centre operations and familiarity with automation processes. Background in e-commerce or logistics preferred. Strong leadership and team management skills. Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Excellent analytical, organizational, and communication skills. MBA or equivalent degree preferred. Qualification : MBA or equivalent degree preferred

Junior HR Executive Location: Mumbai Experience: 0 2 years Functional Area: Human Resources Overview We are seeking a highly organized and ethical Junior HR Executive who communicates effectively and is approachable. This role supports various HR and administrative functions, ensuring smooth daily operations and employee engagement. Key Responsibilities Manage employee engagement initiatives to foster a positive work environment. Handle leave management processes efficiently. Coordinate the onboarding process for new hires. Maintain accurate HR data and employee records. Oversee asset management and allocation. Serve as the single point of contact (SPOC) for employee-related queries. Manage background verification processes in coordination with third-party vendors. Administer the employee exit process smoothly. Support day-to-day HR and administrative operations. Coordinate vendor management activities as needed. Key Skills and Qualifications Excellent written and verbal communication skills. Strong organizational and multitasking abilities. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to handle confidential information with discretion. High attention to detail and accuracy. If you are passionate about HR and eager to grow in a supportive environment, this role offers an excellent opportunity to develop your career.

Job Title: Oracle Database Administrator (DBA) Location: Mumbai Employment Type: Full-Time Experience Required: Minimum 2 Years Salary: 7.5 LPA Position Overview: We are seeking a skilled and experienced Oracle Database Administrator (DBA) to join our team in Mumbai. The ideal candidate will have at least 2 years of hands-on experience managing Oracle databases and ensuring their performance, availability, and security in a production environment. Key Responsibilities: Install, configure, and maintain Oracle databases Monitor database performance and implement improvements Perform database backups, recovery, and disaster recovery planning Ensure data integrity, security, and compliance with internal policies Troubleshoot database issues and support development teams with SQL performance tuning Apply patches and updates as needed to maintain database health Required Skills & Qualifications: Strong knowledge of Oracle database architecture and administration Experience with Oracle backup and recovery tools (RMAN, Data Pump) Familiarity with performance tuning and optimization techniques Solid understanding of SQL and PL/SQL Ability to work independently and as part of a team Good communication and problem-solving skills Preferred: Oracle certification (OCA/OCP) is a plus Experience with cloud-based Oracle solutions or migration projects

Job Title: Linux System Administrator Location: Mumbai Employment Type: Full-Time Experience Required: Minimum 2 Years Salary: 7.5 LPA Position Overview: We are looking for a dedicated and knowledgeable Linux System Administrator to join our IT team in Mumbai. The ideal candidate will have at least 2 years of experience managing Linux-based systems, servers, and infrastructure in a production environment. Key Responsibilities: Install, configure, and maintain Linux servers and systems Monitor system performance, availability, and security Manage server updates, patching, and backups Troubleshoot and resolve system, network, and application issues Configure and manage services like Apache, Nginx, MySQL, FTP, SSH, etc. Implement system hardening, firewalls, and access control policies Automate routine tasks using shell scripting or other tools Required Skills & Qualifications: Strong experience with Linux distributions (Red Hat, CentOS, Ubuntu, etc.) Familiarity with system monitoring tools (Nagios, Zabbix, etc.) Proficiency in shell scripting (Bash, Python is a plus) Knowledge of networking protocols and security best practices Experience with virtualization and cloud environments is an advantage Ability to work independently and solve problems effectively Preferred: Linux certification (RHCSA/RHCE or equivalent) is a plus Experience with Ansible, Docker, or Kubernetes

Job Title: AWS Cloud Solution Architect Location: Mumbai, India Experience: 8+ years (with minimum 5 years in Cloud) Education: Bachelor s Degree + AWS Certified Solutions Architect (Associate or Professional) Job Profile We are seeking an experienced AWS Cloud Solution Architect with a strong background in cloud architecture, solution design, and presales activities. The ideal candidate will have hands-on expertise in large, complex cloud deployments, especially AWS migration projects, and be capable of leading cloud enterprise solutions implementation. Key Responsibilities Design, implement, and deploy scalable cloud-based enterprise solutions on AWS. Lead migration projects from on-premises or other cloud platforms to AWS. Work closely with a team of Cloud Administrators and Developers to deliver innovative cloud solutions. Implement automation throughout the software development lifecycle (SDLC) to accelerate delivery and minimize errors. Administer and oversee automation tools and processes, taking corrective actions to improve system stability and prevent recurring issues. Collaborate with presales teams to architect cloud solutions for prospective clients. Required Skills and Experience Hands-on Experience: AWS Cloud Administration via AWS Console and CLI. AWS CloudFormation, CodePipeline, CodeDeploy, and other Infrastructure as Code (IaC) tools. Scripting with Bash and PowerShell. Linux and Windows system administration. Container technologies including Docker and Kubernetes (3-4 years experience). Automation and CI/CD: Experience with Infrastructure Automation tools such as Chef, Puppet, Ansible (minimum 2). Familiarity with source control management tools like Git. Experience with CI/CD tools such as Jenkins, CircleCI, or equivalent. Certifications: At least one AWS Associate or Professional level certification in Solutions Architecture. Soft Skills: Excellent communication and collaboration skills. Ability to work effectively within cross-functional teams and communicate complex technical concepts to stakeholders. Basic Qualifications Bachelor s Degree in Computer Science, Engineering, or related field. 8-13 years of professional experience with at least 5 years focused on cloud technologies. Minimum 4-5 years of hands-on AWS experience, especially in migration projects. Proven track record in architecting, designing, and deploying large scale AWS cloud solutions. Join us to architect and lead cloud innovations that drive business transformation! Qualification : Bachelors Degree in Computer Science, Engineering, or related field.

Job Title: AWS Cloud DevOps Lead Location: Mumbai, India Experience: 8-12 years Education: Bachelor s Degree + AWS Certification (preferred) Job Summary We are looking for a dynamic AWS Cloud DevOps Lead to lead our team of 10-15 DevOps and Cloud engineers based in Noida. You will play a key role in driving DevOps adoption, managing cloud infrastructure, and ensuring robust automation and operational excellence across our AWS environments. Key Responsibilities Lead, mentor, and manage a team of DevOps and Cloud engineers. Drive the design, implementation, and deployment of cloud-based enterprise solutions. Understand and work with diverse application architectures (Monolithic, SOA, Microservices, Event-driven). Develop application architectures and create Scope of Work (SoW) documents for technical deployments. Manage technology infrastructure engineering, operations, and management of on-prem and cloud-based production systems, ensuring high availability, scalability, and performance. Innovate and create new automation, tooling, and security processes to enhance product/service reliability and efficiency. Collaborate closely with cloud administrators, developers, and cross-functional teams. Oversee budgeting and resource allocation for technology infrastructure and cloud computing. Lead customer interactions for technical requirement gathering and use case mapping with AWS services. Implement automation in the SDLC to reduce time to market and minimize errors. Administer and troubleshoot automation tools and processes, taking corrective actions proactively. Basic Qualifications & Experience 5+ years of cloud experience, with a strong focus on designing, maintaining, and administering large production environments. 7+ years hands-on Linux administration experience (Ubuntu preferred). 5+ years experience with cloud platforms (AWS preferred, GCP/Azure exposure a plus). Strong experience with Infrastructure as Code (IaC) and configuration management tools such as Terraform and Ansible (5+ years). Hands-on experience with AWS CloudFormation, CodePipeline, CodeDeploy, and AWS Console/CLI. Proficient with scripting languages: Python (with AWS Boto), Bash, PowerShell. Experience with CI/CD tools including GitLab CI, Jenkins, CircleCI (5+ years). Kubernetes experience (EKS preferred) with 3+ years managing container orchestration. Experience with MongoDB (self-hosted and Atlas) for 3+ years. Knowledge of infrastructure automation tools such as Chef, Puppet, or Ansible (minimum 2). Strong understanding of IT infrastructure including hypervisors, SDN, serverless, and containerized environments. Experience in customer-facing roles for technical requirement gathering and solution design. Proven team leadership and people management skills. AWS certification(s) highly preferred. Technical Skills Cloud Platforms: AWS (primary), GCP, Azure Container Orchestration: Kubernetes (EKS) Infrastructure Automation: Terraform, Ansible, CloudFormation, Chef, Puppet CI/CD: GitLab CI, Jenkins, CircleCI Scripting: Python (Boto), Bash, PowerShell OS Administration: Linux (Ubuntu), Windows Databases: MongoDB (self-hosted and Atlas) Join us to lead the transformation of cloud infrastructure and DevOps practices at scale!

Job Description: IT Support Specialist (Oracle & Ecosys) Experience: 2-3 Years Education: Bachelor's degree in Computer Science, Engineering, or a related technical field (preferred) Job Description: We are looking for an IT Support Specialist to join our team, responsible for supporting and maintaining Oracle databases and the Ecosys web-based application. This role requires a strong understanding of Oracle database concepts and the ability to perform technical troubleshooting, manage users and roles, and ensure smooth operation of integrated systems. In this role, you will be responsible for performing various database administration tasks, ensuring high availability and performance of the system, and providing technical support for Ecosys integration. You will work closely with both internal and external technical teams, including Ecosys Hexagon and USA counterparts. Key Responsibilities: SQL Queries & Database Administration: Perform SQL queries on the database for data retrieval, updates, and troubleshooting. Create and maintain users and roles in Oracle and Ecosys web-based applications, assigning appropriate privileges as necessary. Perform database tuning and performance monitoring to ensure efficient database operations. Handle alerts monitoring and troubleshoot any database-related issues as they arise. Technical Troubleshooting & Integration Support: Provide technical support for integration-related issues between Oracle databases and the Ecosys web application. Troubleshoot and resolve any technical issues related to Oracle database performance and Ecosys system integration. Perform general troubleshooting for integration problems, escalating as necessary for advanced support. System Configuration & Management: Install, configure, and upgrade Oracle server software and related products. Handle application and service start/stop processes for the Oracle and Ecosys applications. Complete project setup and project adjustments within Ecosys. Collaboration & Communication: Interface with Ecosys Hexagon & USA counterparts for technical support, ensuring effective communication and resolution of issues. Collaborate with peers, co-workers, and managers to troubleshoot issues, share knowledge, and optimize systems. General IT Support Duties: Maintain effective working relationships with peers, co-workers, and managers. Perform a wide variety of duties and responsibilities with accuracy and speed under time-sensitive deadlines. Qualifications: Experience: 2-3 years of IT support experience, with a focus on Oracle database administration and integration troubleshooting. Hands-on experience with Oracle database management and performing basic troubleshooting and tuning. Experience with Ecosys web-based applications is a plus. Technical Skills: Strong knowledge of SQL and experience writing SQL queries for data retrieval and updates. Good understanding of Oracle core database concepts and the ability to perform basic database management and troubleshooting. Familiarity with Ecosys web-based applications, including user role management, system configuration, and troubleshooting integration issues. Communication & Interpersonal Skills: Excellent interpersonal, communication, and organizational skills. Ability to work collaboratively in a team environment and maintain effective relationships with peers, co-workers, and external technical teams. Strong ability to work under pressure, handling time-sensitive issues and meeting deadlines. Education: Bachelor's degree in Computer Science, Engineering, or a related technical field preferred. What We Offer: Competitive salary and benefits. Opportunity to work in a collaborative, fast-paced environment. Exposure to cutting-edge technologies and systems. Supportive team culture with opportunities for career growth and professional development. Qualification : Bachelor's degree in Computer Science, Engineering, or a related technical field (preferred)

Job Title: IT Officer / IT Executive About Us: At BSM, we are a global team of over 20,000 seafarers and 2,000 shore-based professionals, working across 30+ locations and managing a fleet of 650 vessels. Together, we are committed to responsible operations, ensuring the safety of our people, our fleet, and the environment. As a family-owned, multinational business, we take pride in our culture of togetherness, learning, and innovation. With a workforce representing over 80 nationalities, our diversity is our greatest strength driving innovation and setting new industry standards. Join BSM and become part of a forward-thinking organization that is shaping the future of global shipping and enabling seamless international trade. Job Objective: As an IT Officer, you will support the IT Manager in managing day-to-day IT operations within the SMC (Ship Management Centre). You will play a key role in maintaining the IT infrastructure, ensuring seamless connectivity, supporting infrastructure projects, and assisting in IT procurement and user support. Your contributions will help ensure that BSM s IT systems act as effective enablers for business success. Key Responsibilities: Ensure continuous 24x7 connectivity to BSM applications and vendor systems, minimizing downtime for the SMC office. Plan and conduct regular maintenance of IT systems, coordinating planned downtimes to minimize disruption to operations. Assist the IT Manager in liaising with vendors and procuring IT equipment as per organizational requirements and policies. Provide day-to-day IT support to users, resolving technical issues and ensuring uninterrupted workflow. Support the IT Manager in budget management for local IT needs when required. Lead or contribute to standalone IT projects, ensuring alignment with BSM standards and policies, under the guidance of the IT Manager and TDC management. Qualifications & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). A Master s degree in Computer Science is advantageous. Industry certifications such as Microsoft, Cisco, or equivalent are a plus. Technical Skills: Experience managing SAN storage infrastructure in virtual environments. Hands-on experience with VMware vSphere. Strong understanding of Microsoft Active Directory and Windows Server 2008/2012 environments. Experience with Microsoft System Center and SQL Server 2008/2012 clustering. Familiarity with Microsoft Exchange 2010, including online archiving. Strong networking skills, particularly in virtual infrastructure and WAN connectivity. Experience with High Availability (HA), Disaster Recovery (DR), and Business Continuity Planning (BCP). Strong security mindset with a good grasp of the OSI Reference Model. Solid understanding of Microsoft Cloud / Office 365. What We Offer: Clear career development pathways with ample opportunities for professional growth. Technical and soft skills training programs to enhance your expertise. Comprehensive health insurance for you and your family. Annual performance-based bonus. Be part of a diverse and inclusive workforce, representing over 80 nationalities. Flexible work opportunities to support work-life balance. Join the ever-growing Schulte Group family and make your mark in the global shipping industry! Qualification : BA/BS in computer science related field or equivalent experience.

Network/Telecom Engineer Role Overview We are seeking an experienced Network/Telecom Engineer to lead and manage a team responsible for network upgrades, equipment replacement, and telecommunication infrastructure modernization. This role involves designing, assessing, and deploying networking solutions, ensuring quality, and mentoring team members. Key Responsibilities Network Upgrades & Modernization Replace legacy telecommunication equipment and transition from TDM-era technology. Apply networking principles to determine required equipment (routers, SFPs, power, etc.) using site survey data. Network Design & Planning Assess networking components and develop detailed designs and scope of work for installations. Assemble bill of materials (BOM) and support design discussions. Team Leadership & Project Management Oversee team members quality, schedule, budget, and scope. Provide coaching, training, and mentorship to engineers. Required Skills & Qualifications Education & Experience: Bachelor's degree in Electrical Engineering (EE) or Electronics & Telecommunication Engineering (EXTC). 5-8 years of experience in telecommunication or network engineering. Knowledge of networking, computing, or electrical engineering. Technical Skills: Proficiency in Microsoft Visio, Excel, and Word. Strong communication and team leadership abilities. Preferred Qualifications (Good to Have, but Not Required) Certifications & Technical Expertise Certifications from Nokia, Cisco, or other networking authorities. Experience with legacy telecom technologies (TDM, SONET, serial communication). Knowledge of network transport technologies (DWDM, Microwave, MPLS packet networking). Familiarity with SCADA or Operational Technology (OT) in an electric utility environment. Lead cutting-edge network modernization projects. Work with a dynamic and skilled team. Competitive salary and career growth opportunities. Apply Now & Lead the Future of Telecom Networking!

DevOps Engineer Location: Mumbai (On-site/Hybrid/Remote) Job Type: Full-time Experience: 4+ Years About the Role We are seeking a talented and proactive DevOps Engineer with 4+ years of experience to join our team in Mumbai. The ideal candidate will be skilled in automating, monitoring, and maintaining infrastructure and deployments to ensure continuous integration, continuous delivery, and a smooth deployment pipeline. You will work closely with development and IT teams to streamline processes and improve system reliability and scalability. Key Responsibilities Implement and manage CI/CD pipelines for faster and more reliable software releases. Automate infrastructure provisioning and configuration management using tools such as Terraform, Ansible, or Puppet. Monitor system performance and ensure high availability, scalability, and security of applications. Collaborate with development teams to design, deploy, and scale applications and systems. Manage cloud-based infrastructure (AWS, Azure, GCP) and on-premise resources. Troubleshoot and resolve infrastructure-related issues, performance bottlenecks, and failures. Ensure efficient use of resources and implement cost-saving practices. Maintain and improve deployment workflows and release management. Required Qualifications 4+ years of experience in a DevOps or Systems Engineering role. Strong knowledge of Linux/Unix systems and scripting languages (Bash, Python, etc.). Proficiency with cloud platforms (AWS, Azure, GCP) and containerization tools (Docker, Kubernetes). Experience with CI/CD tools such as Jenkins, GitLab CI, or CircleCI. Hands-on experience with infrastructure-as-code tools (Terraform, CloudFormation, etc.). Familiarity with monitoring tools like Prometheus, Grafana, Nagios, or similar. Strong understanding of version control systems (Git, GitHub, GitLab). Knowledge of networking concepts, firewalls, and security best practices. Preferred Qualifications Experience with microservices architecture and serverless frameworks. Familiarity with configuration management tools (Ansible, Chef, SaltStack). Knowledge of Agile/Scrum methodologies. Experience with database management (SQL/NoSQL) and data pipeline automation. Competitive salary and benefits package. A dynamic and collaborative work environment. Exposure to cutting-edge technologies in a fast-paced industry. Opportunities for career growth and professional development.

about the role Cloud Engineers with experience in managing, planning, architecting, monitoring, and automating large scale deployments to Public Cloud.you will be part of a team of talented engineers to solve some of the most complex and exciting challenges faced in IT Automation and Hybrid Cloud Deployments. key responsibilities Consistently strive to acquire new skills on Cloud, DevOps, Big Data, AI and ML technologies Design, deploy and maintain Cloud infrastructure for Clients Domestic & International Develop tools and automation to make platform operations more efficient, reliable and reproducible Create Container Orchestration (Kubernetes, Docker), strive for full automated solutions, ensure the up-time and security of all cloud platform systems and infrastructure Stay up to date on relevant technologies, plug into user groups, and ensure our client are using the best techniques and tools Providing business, application, and technology consulting in feasibility discussions with technology team members, customers and business partners Take initiatives to lead, drive and solve during challenging scenarios preferred qualifications 1-3 years experience in Cloud Infrastructure and Operations domains Experience with Linux systems and/OR Windows servers Specialize in one or two cloud deployment platforms: AWS, GCP, Azure Hands on experience with AWS services (EKS, ECS, EC2, VPC, RDS, Lambda, GKE, Compute Engine) Experience with one or more programming languages (Python, JavaScript, Ruby, Java, .Net) Good understanding of Apache Web Server, Nginx, MySQL, MongoDB, Nagios Logging and Monitoring tools (ELK, Stackdriver, CloudWatch) DevOps Technologies Knowledge on Configuration Management tools such as Ansible, Terraform, Puppet, Chef Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos) Deep experience in customer facing roles with a proven track record of effective verbal and written communications Dependable and good team player Desire to learn and work with new technologies Automation in your blood

about the role DevOps Engineer with experience in developing, automating and debugging digital CI/CD pipelines with help of verity of automation tools and technology on Public Cloud. key responsibilities This position will be responsible to consult with clients and propose architectural solutions to help move & improve infra from on-premise to cloud or help optimize cloud spend from one public cloud to the other. Be the first one to experiment on new age cloud offerings, help define the best practise as a thought leader for cloud, automation & Dev-Ops, be a solution visionary and technology expert across multiple channels Continually augment skills and learn new tech as the technology and client needs evolve Use your experience in Google cloud platform, AWS or Microsoft Azure to build hybrid-cloud solutions for customers Provide leadership to project teams, and facilitates the definition of project deliverables around core Cloud based technology and methods Define tracking mechanisms and ensure IT standards and methodology are met; deliver quality results Participate in technical reviews of requirements, designs, code and other artifacts Identify and keep abreast of new technical concepts in google cloud platform Security, Risk and Compliance - Advise customers on best practices around access management, network setup, regulatory compliance and related areas preferred qualifications Is Education overrated? Yes. We believe so. However there is no way to locate you otherwise. So unfortunately we might have to look for the Bachelor's or Master's degree in engineering from a reputed institute or you should be programming from 12. And the latter is better. We will find you faster if you specify the latter in some manner. Not just degree, but we are not too thrilled by tech certifications too ... :) To reiterate: Passion to tech-awesome, insatiable desire to learn the latest of the new-age cloud tech, highly analytical aptitude and a strong desire to deliver' outlives those fancy degrees! 5 - 10 years of experience with at least 2 - 3 years of hands-on experience in Cloud Computing (AWS/GCP/Azure) and IT operational experience in a global enterprise environment Good analytical, communication, problem solving, and learning skills Knowledge on programming against cloud platforms such as Google Cloud Platform and lean development methodologies

Roles & Responsibilities 7-13 years of Project & Program management & delivery experience with IT industry in Microsoft or Object-oriented projects. Must have strong technology background in Microsoft stack (.NET /SharePoint/ SQL etc) Extensive experience on delivery management using Agile and Waterfall methodology CSM / A-CSM or equivalent and PMP certifications required will be good to have. Some exposure to latest cloud-based technologies will be an add on. Should have very good experience on Project Management, Estimation, Reporting, Requirement elicitation and analysis, Project Scheduling and Resource Management. Should have strong design concepts, good logical reasoning, technology solution breadth. Consultative & Solution-oriented - Ability to propose design and development approach. Planning, budgeting, and reporting on projects, ensure all deliverables are in line with expected quality Experience with handling high severity multiple project issues Must ensure teams follow the correct procedures, policies, and documentation requirements across project phases Able to guide the team through the development and implementation stages and review the completed work effectively. Should be able to drive and manage strategic client accounts on program level . Should have experience in Stakeholder Management, People management experience, Allocation, Billability. Strong Leadership Skills. Excellent communication skills. Ability to proactively call out issues and risks and provide solutions.

Roles & Responsibilities: Serve as the first point of contact for HR-related queries from employees and external partners. Handle pre-joining formalities, ensuring all necessary documentation is completed. Manage onboarding formalities, helping new hires feel welcome and prepared for their first day. Oversee exit formalities, ensuring smooth transitions for departing employees. Manage leave and attendance records efficiently and accurately. Coordinate administrative and facility management tasks to ensure a smooth workplace environment. Maintain and update employee databases and personal files. Handle the management of HR documents, ensuring compliance and confidentiality. Oversee timesheet management, ensuring accurate and timely reporting. Plan and coordinate employee engagement activities to foster a positive workplace culture. Collaborate with various teams across the organization to meet HR needs. Assist with travel bookings and processing of visas for employees as needed. Requirements: Strong communication skills, both over the phone, via email, and in person. Excellent organizational and analytical skills. Exceptional customer service skills with a focus on addressing employee concerns. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Excellent interpersonal skills to interact with various stakeholders. Ability to handle multiple tasks simultaneously while maintaining a high level of attention to detail. Strong problem-solving abilities with the ability to think on your feet. Exceptional attention to detail and accuracy in all tasks. Strong follow-up skills to ensure tasks and inquiries are resolved in a timely manner.