High Pressure Handling Jobs in Bengaluru

Video Editor Location: Bengaluru Type: Full-Time Experience Required: 1 2 Years Role Overview: Visual Storytelling & Performance We are seeking a Video Editor with a passion for high-impact visual storytelling. You will collaborate with our creative team to conceptualize and produce video content for social media and performance marketing. From managing equipment on-set to final color grading and motion graphics, you will bring fresh, trend-savvy ideas to life. Technical Toolset & Production Skills Post-Production Mastery: Editing: Expert-level non-linear editing using Adobe Premiere Pro. Motion Graphics: Ability to create clean, basic animations in Adobe After Effects. Platform Delivery: Proven experience producing short-form content (Instagram Reels, YouTube Shorts) that captures attention within the first 3 seconds. On-Set Production: Camera Operation: Hands-on experience operating and managing professional camera equipment. Shoot Logistics: Competency in equipment handling, lighting basics, and guiding team members during a shoot. Execution: Ability to translate a creative brief into a practical shooting and editing plan. Key Responsibilities Content Creation: Edit and produce high-quality timeline-based content tailored for social media performance. Trend Integration: Stay ahead of social media trends to implement innovative shooting and editing techniques. Creative Collaboration: Brainstorm with the creative team to refine concepts and ensure alignment with client objectives. Project Management: Advise on execution strategies to ensure all content is delivered on time and to a high standard. 1 2 years of experience, preferably within an agency or production house. A strong understanding of modern shooting/editing styles (fast cuts, trending transitions, etc.). A collaborative mindset that welcomes constructive feedback to achieve the best final output. Ability to thrive under tight deadlines while maintaining an eye for detail.

Senior Facilities Executive Experience: 3 5 years Location: Bengaluru Skills Required Facilities Management, Budget Management, Team Leadership, Vendor Management, Housekeeping Management, English, Kannada Role Overview We are looking for a proactive and detail-oriented Senior Facilities Executive to manage the day-to-day operations of our corporate office in Bengaluru. In this role, you will oversee both the maintenance of office facilities and the smooth operation of soft services. This includes managing housekeeping staff, ensuring cleanliness and upkeep, coordinating events, and handling administrative tasks. Your role will be pivotal in ensuring that the office environment is well-maintained, safe, and conducive to productivity. Key Responsibilities Oversee and manage the cleanliness, maintenance, and upkeep of the office facilities. Supervise and coordinate the housekeeping (HK) staff to ensure a high standard of cleanliness. Manage administrative tasks such as event calendar management, staff briefings, and event coordination. Inspect facilities regularly and address any maintenance issues promptly. Act as the point of contact for vendors and service providers, ensuring timely delivery and adherence to agreements. Coordinate with different departments and stakeholders to ensure that facilities meet operational needs. Ensure adherence to health and safety regulations, including chemical usage and best practices. Monitor and manage facility budgets, ensuring cost-effective solutions and efficient resource use. Requirements 3 5 years of experience in facilities management, soft services, or managing housekeeping teams. Strong communication and interpersonal skills to collaborate effectively with internal teams and external vendors. Attention to detail with a strong focus on cleanliness and maintenance standards. Ability to lead and manage a team while balancing multiple tasks effectively. Knowledge of health and safety regulations, chemical handling, and best facilities management practices. Proficiency in English and Kannada is required. If you're an organized, self-driven individual with the ability to manage multiple facilities tasks and lead a team, we'd love to have you on board.

Deputy Project Manager Experience: 10 15 years Location: Bangalore Job Overview We are seeking a highly skilled and experienced Deputy Project Manager to oversee the execution of residential development projects. This role will require you to manage day-to-day operations, ensure the project is on schedule, maintain high standards of quality and safety, and report progress to management. You will also be responsible for coordinating with contractors, internal departments, and ensuring effective resource mobilization. Key Responsibilities Project Planning & Execution: Plan, monitor, and execute day-to-day project activities as per the established schedule. Ensure progress aligns with project timelines. Progress Reporting: Regularly report project status to management, highlighting achievements, challenges, and milestones. Contractor Coordination: Conduct fortnightly meetings with contractors to review progress, resolve issues, and ensure compliance with project specifications. Quality & Safety Control: Monitor construction activities to ensure adherence to safety standards and quality control procedures. Resource Management: Mobilize and manage resources (manpower, materials, equipment) required for project completion. Coordination & Clarifications: Work closely with the Design and Management departments for drawing clarifications and adjustments. Drawing Analysis: Quickly study and interpret civil and MEP drawings. Raise RFIs (Requests for Information) on an immediate basis when required. Risk Analysis & Management: Conduct risk assessments and develop mitigation strategies to ensure smooth project execution. MIS Reporting: Prepare Management Information System (MIS) reports for tracking and reporting project metrics. Skills & Qualifications Educational Qualification: BE/BTech in Civil Engineering. Experience: 10 15 years in residential development, with a minimum of 2 years of experience in plotted developments. Stability: Minimum 2 years of tenure with previous employers. Technical Skills: Proficiency in AutoCAD, MS Office. Basic knowledge of MS Project and SAP. Knowledge & Expertise: In-depth understanding of civil and MEP drawings. Strong technical knowledge of high-rise monolithic residential structures. Ability to carry out detailed risk analysis and achieve project milestones. Experience in resource planning and mobilizing site resources efficiently. Desired Attributes Strong leadership and team coordination skills. Excellent problem-solving abilities and attention to detail. Ability to work under pressure and meet deadlines without compromising quality. Strong communication skills to interact with internal and external stakeholders effectively. Qualification : BE/BTech in Civil Engineering

Job Title: Finance Associate Location: Bangalore Department: Finance Employment Type: Full-Time About FalconX At FalconX, we are a pioneering team of operators, investors, and builders committed to transforming institutional access to the cryptocurrency markets. By blending traditional finance with cutting-edge technology, we are solving the industry's most pressing challenges. As the leading solution provider for all digital asset strategies, FalconX empowers clients to navigate the rapidly evolving world of cryptocurrency with confidence, clarity, and ease. Our clients range from large financial institutions to innovative startups, and we are building the connective infrastructure that bridges conventional financial markets and the world of digital assets. What You ll Do As a Finance Associate at FalconX, you will play a critical role in ensuring accurate financial operations and reporting within the organization. You will support the team with key accounting tasks, reconciliations, reporting, and audits while helping streamline processes for optimal financial outcomes. Key Responsibilities Maintain & Reconcile General Ledger Accounts: Prepare and post journal entries with appropriate supporting documentation. Reconcile balance sheet accounts such as cash, prepaid expenses, accruals, and intercompany accounts using NetSuite. Support crypto wallet reconciliations, ensuring that on-chain balances align with internal records. Month-End & Year-End Close: Assist with the timely and accurate month-end and year-end closing processes, including completion of checklist items in FloQast. Prepare monthly schedules and ensure they tie to the general ledger. Identify and correct posting errors during the close process. Prepare Financial Reports: Run monthly financial reports and trial balances from ERP systems (e.g., NetSuite, Oracle). Compile supporting schedules for balance sheets and income statements, assist with variance analysis and provide account-level explanations. Cross-Functional Collaboration: Collaborate with Operations, Platform, and FP&A teams to confirm data accuracy for financial transactions and journal entries. Follow standardized coding rules for vendors, departments, and accounts to ensure consistent reporting. Internal Controls and Compliance: Adhere to internal controls over financial reporting, following established approval and documentation procedures for all journal entries. Support audit and control reviews, assisting with PBC documentation and responding to auditor inquiries. Payroll Reconciliation: Reconcile payroll reports from systems like Rippling to the ERP (NetSuite) GL entries. Record recurring payroll and benefit journal entries and support the team in managing payroll-related liabilities. Prepaid and Accrual Management: Update and amortize prepaid expense schedules using ERP templates. Record standard accrual entries for open invoices or unbilled expenses, ensuring all balances are reconciled. Bank Reconciliation: Conduct weekly reconciliations for fiat bank accounts, investigate unmatched transactions, and coordinate with the Treasury and Opex teams for settlement confirmation. Budgeting and Forecasting Support: Provide historical data and expense trends to support the FP&A team with planning and budgeting. Help track recurring vs. non-recurring items during budget-to-actual reviews and maintain allocation files. Financial Analysis & Reporting: Assist in analyzing monthly account fluctuations and identify significant variances. Build reconciliations and basic dashboards for reporting purposes. Success in the Role Own the general ledger reconciliations to enable smooth and on-time month-end close. Partner with Trading, Treasury, and Operations teams to validate data and ensure proper GL treatment. Demonstrate a passion for working in a fast-paced, dynamic environment with a strong initiative to learn and grow. Maintain high levels of accuracy and attention to detail, ensuring all tasks are executed with precision. Exhibit the ability to multitask efficiently under pressure while meeting deadlines and achieving departmental goals. Required Qualifications Educational Background: Bachelor s degree in Accounting, Finance, or related field. Professional certifications (e.g., Chartered Accountant (CA), CPA) preferred. Experience: 3 5 years of relevant experience in accounting and finance. Experience working in financial institutions or financial services start-ups is preferred. Familiarity with IFRS and US GAAP reporting standards. Technical Skills: Proficiency in Microsoft Excel, Word, and PowerPoint. Familiarity with NetSuite or other ERP systems. Strong analytical skills and the ability to interpret complex financial data. Communication & Interpersonal Skills: Strong verbal and written communication skills, with the ability to present complex concepts clearly and concisely. A collaborative mindset, with the ability to work across multiple teams and interact with stakeholders at various levels. Other Skills: Detail-oriented with a focus on accuracy in financial data management. Ability to work independently with great initiative. Prior experience in cryptocurrency markets is advantageous but not required. Innovative Environment: Join a dynamic team at the intersection of traditional finance and the emerging crypto market. High-Growth Opportunity: Be part of a rapidly scaling organization with access to cutting-edge technology and the evolving landscape of digital assets. Collaborative Culture: Work alongside industry leaders and innovators who share a commitment to making crypto markets accessible and transparent. Competitive Compensation: Enjoy a comprehensive salary and benefits package with opportunities for career growth and development. If you are eager to be a part of an industry-defining company at the forefront of the crypto revolution, we want to hear from you. Join FalconX and help shape the future of digital asset trading and institutional access! Qualif...

Analytics Engineer Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, used by over 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Our mission is to build an API-first world, simplifying every step of the API lifecycle and enabling teams to create better APIs, faster. Founded in Bengaluru, Postman is headquartered in San Francisco, with offices in Boston, New York, and Bengaluru. We are privately held, backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. The Opportunity We are seeking an Analytics Engineer to join our Data Team and help strengthen the foundation of our modern data stack. In this role, you will own critical transformation pipelines, design scalable data models, and ensure that our analytics environment is performant, reliable, and future-ready. You will operate with a high degree of independence, driving projects from design through production, while implementing best practices in dbt, semantic layers, medallion architecture, and lakehouse paradigms. Key Responsibilities Take ownership of large portions of our dbt project (3k+ models), ensuring scalability, maintainability, and adherence to best practices. Design and implement robust data models, including dimensional modeling, incremental strategies, and Slowly Changing Dimensions (SCDs). Establish and enforce dbt test coverage, automated quality checks, and CI/CD pipeline standards using GitHub Actions. Profile and optimize SQL queries and warehouse performance for efficiency and cost reduction. Build and refine our semantic layer, ensuring consistent business logic across Looker, Redash, and downstream tools. Collaborate with analysts and business partners to define metrics and deliver self-serve data assets. Document models, lineage, and transformation logic to make data discoverable and usable across the company. Contribute to shaping team standards and playbooks, collaborating with analysts on modeling and transformation best practices. Stay ahead of modern data stack innovations, including dbt metrics layer, universal semantic layers, data contracts, and observability. Enabling Self-Serve Analytics & AI Build transformations that empower business stakeholders and analysts to explore data confidently. Ensure metric definitions are consistent, discoverable, and reusable across BI tools. Prepare clean, structured, and accessible datasets for AI-driven initiatives like conversational analytics and anomaly detection. Partner with Data Science & ML teams to provide reliable pipelines that accelerate experimentation and AI/ML deployment. About You 3 5 years of experience in analytics engineering roles. Advanced SQL skills (query optimization, performance tuning). Strong proficiency in dbt Core: models, macros, snapshots, sources, and custom materializations. Solid background in data modeling techniques (Kimball, SCD handling, incremental pipelines). Practical experience with semantic layers and BI integration (LookML, dbt metrics, or equivalent). Familiarity with Medallion architecture and modern lakehouse approaches. Hands-on experience with Redshift; exposure to Databricks is a plus. Proficiency with GitHub and CI/CD pipelines for analytics code. Strong fundamentals in data quality, governance, and lineage tracking. Flexible schedule with a hybrid work model. Full medical coverage, flexible PTO, wellness reimbursement, and monthly lunch stipend. Access to wellness programs, team-building events, and donation-matching initiatives. An inclusive, collaborative culture where everyone can thrive and grow. Our Values Curiosity: Explore and innovate fearlessly. Transparency: Communicate openly about successes and failures. Focus: Set clear goals aligned with a bold vision. Inclusion: Every voice matters. Excellence: Deliver the best products and experiences together.

Manager, Go-To-Market Technology Support Operations Location: Bengaluru Department: Business Technology Experience: 7+ Years (3+ Years in Team Management) Employment Type: Full-Time About Okta Okta is The World s Identity Company. We empower everyone to securely use any technology, on any device, from anywhere. Our Okta and Auth0 platforms offer secure access, authentication, and automation placing identity at the center of digital transformation and enterprise growth. At Okta, we celebrate diverse backgrounds and experiences. We aren t looking for a perfect fit we re looking for lifelong learners and collaborative builders who bring unique value to our mission. The Team You ll join the Go-To-Market Technology (GTM) group, a core part of Okta s Technology, Data & Intelligence (TDI) organization. Our vision: drive clarity, collaboration, and accountability across the business while enabling Okta s scale and growth. The Opportunity We re seeking a Manager to lead the Support Operations team within GTM Technology. This role is responsible for managing a team of Business Application Administrators who oversee and support Okta s GTM systems primarily Salesforce and integrated applications such as ServiceNow. You ll drive operational excellence, oversee capacity and team development, collaborate cross-functionally, and shape how we support and optimize business applications across global teams. This role requires strong technical know-how of the Salesforce ecosystem, a mindset for process improvement, and a passion for team leadership. Key Responsibilities Leadership & Talent Development Build, motivate, and lead a high-performing team of application administrators. Hire, mentor, and retain top talent through coaching and career planning. Provide direction and remove roadblocks to help your team succeed. Foster a culture of learning, ownership, and continuous improvement. Performance Management Define and track KPIs and team SLAs with a data-driven approach. Manage team resource allocation and adjust capacity as business needs shift. Identify skill gaps and build plans to address them through training and hiring. Cross-Functional Collaboration Partner with Technology, Data & Intelligence, Security, and Compliance teams to align on goals and incident handling. Refine escalation processes for a smooth support experience across teams. Enable seamless knowledge transfer and system supportability. Documentation & Automation Lead the Knowledge Centered Service (KCS) program to scale AI-driven incident resolution. Standardize and document team operational processes to ensure consistency. Security & Compliance Ensure all Salesforce and GTM-related systems adhere to compliance standards such as SOX. Collaborate with security teams on audits and mitigation of any vulnerabilities. Innovation Culture Encourage your team to explore new Salesforce, AI, and automation features. Promote participation in hackathons, Fix-It Days, and other internal innovation initiatives. Required Skills & Experience 7+ years of experience in IT or Business Systems, with 3+ years in people management. Strong expertise in the Salesforce ecosystem and enterprise SaaS tools like ServiceNow, Jira, Confluence, GitHub, etc. Experience in a global or multi-location work environment. Deep understanding of compliance (e.g., SOX) and security standards for enterprise applications. Proven track record of driving team innovation and embedding modern tools or practices. Excellent interpersonal and executive-level communication skills. Strong organizational, time management, and stakeholder alignment capabilities. Ability to remain resilient under pressure and maintain focus on team and business outcomes. High Impact: Drive global support operations for a critical business tech stack. Empowered Leadership: Build and lead a team in a dynamic, growing organization. Growth & Learning: Opportunities for continuous development in technology, leadership, and innovation. Collaborative Culture: Join a purpose-driven company with a human-centered, inclusive team culture. Join Us Become a part of a company that s transforming how identity is secured and scaled in the modern world. At Okta, you belong.

Position: Spare Parts Executive Location: Bangalore Employment Type: Full Time Experience Required: 5 8 Years Industry: Manufacturing / Engineering / Supply Chain Job Overview We are seeking a proactive and detail-oriented Spare Parts Executive to manage end-to-end operations for spare parts quotations, procurement, import coordination, and order fulfillment. The ideal candidate should have a solid background in parts handling, vendor coordination, import documentation, and customer communication. You will be a key link between suppliers, service teams, and customers, ensuring that spare parts are delivered efficiently and in compliance with timelines and regulatory standards. Key Responsibilities Handle incoming RFQs from customers and service engineers; provide accurate and timely quotations for spare parts. Process customer orders with a strong focus on precision, delivery timelines, and specifications. Coordinate with suppliers to: Check pricing and stock availability Negotiate payment and delivery terms Place purchase orders as needed Manage all import-related activities: Prepare and review import documentation Ensure compliance with import regulations, duties, and tariffs Coordinate with customs brokers to resolve clearance issues Monitor inventory and reorder levels to proactively meet customer demand and avoid stockouts. Maintain accurate records of RFQs, orders, supplier interactions, and stock transactions. Verify supplier invoices against ordered and received goods; resolve quantity or quality discrepancies swiftly. Communicate order status, delays, or changes clearly and proactively to customers and service teams. Continuously identify and implement improvements to streamline procurement and fulfillment workflows. Required Skills & Qualifications 5 8 years of experience in spare parts management, procurement, supply chain, or order coordination preferably in manufacturing or engineering services. Strong working knowledge of import/export regulations, documentation, and customs clearance. Experience in supplier negotiations and handling vendor communications. Proficiency in Microsoft Excel, ERP systems, and basic inventory management tools. Excellent communication and coordination skills. High attention to detail and ability to multitask in a deadline-driven environment. Strong problem-solving and decision-making capabilities. Competitive salary and performance incentives Health insurance and other employee benefits Dynamic and collaborative work environment Growth opportunities within operations and supply chain management Apply now to join a team committed to operational excellence and customer satisfaction.

Position: Assistant Manager Account Management Location: Bangalore Experience: 5 8 years Education: Any Graduate Experience Required: 5 8 years of total experience in the service industry, with a minimum of 3 years in people management and customer service roles. Role Purpose: To ensure seamless claims processing for customers by managing a team of helpdesk personnel, including implants, semi-implants, account managers, and the document pickup team. The role also ensures a high standard of customer satisfaction and process compliance. Key Responsibilities: Team Oversight & Operations: Ensure scheduled customer visits by team members are carried out as planned. Monitor daily activities and performance, especially volume of documents collected. Review customer queries and the quality of responses from team members. Support team in handling and resolving customer escalations. Reporting & Claims Coordination: Review team reports and take necessary actions, including claims coordination. Collaborate with the front-end team to ensure timely and accurate claim registration. Analyze claims data dumps and take corrective actions such as addressing IRs, reopening claims, or resolving dummy entries. People Management & Coaching: Conduct regular one-on-one reviews with team members to address concerns and streamline processes. Guide team through customer escalations and process complexities. Drive improvement based on low CSAT/DSAT scores by identifying and addressing process or communication gaps. Stakeholder Collaboration: Liaise with internal and external stakeholders to address client-specific needs, such as helpdesk support or wellness activities. Work closely with regional and cross-functional teams to deliver on client expectations. Continuous Improvement: Analyze customer feedback to drive service improvements. Identify opportunities to improve customer interactions, documentation processes, and service delivery. Key Outcomes for Success: High customer satisfaction (CSAT) Timely resolution of customer issues as per SLA Successful client renewals Skills & Competencies: Technical: Strong understanding of service processes and claims workflows Proficient in MS Office (Excel, Word, PowerPoint) Behavioral: Problem-solving mindset Strong active listening and communication skills Proven people management abilities Client-oriented with a focus on service excellence Qualification : Any Graduate

Position: Executive Assistant (EA) Department: Executive Support Location: Bengaluru Role Overview: We are looking for a highly organized and proactive Executive Assistant to provide comprehensive administrative support to senior executives. This role involves managing schedules, coordinating communications, preparing documents, and assisting with special projects to ensure smooth executive operations. Key Responsibilities: Manage and organize executive calendars, including scheduling meetings, travel arrangements, and appointments. Serve as the primary liaison between executives and internal/external stakeholders, ensuring effective communication. Prepare, review, and edit correspondence, reports, presentations, and other business documents. Coordinate and facilitate meetings by preparing agendas, recording minutes, and tracking follow-up actions. Handle confidential and sensitive information with the utmost integrity and discretion. Support special projects, conduct research, and assist in event planning and coordination as required. Qualifications & Skills: Bachelor s degree in Business Administration (BBA), Commerce (B.Com), Arts (BA), or a relevant field. Strong organizational and multitasking abilities. Excellent written and verbal communication skills. High level of professionalism and discretion in handling confidential matters. Proficiency with office software and tools. Qualification : Bachelors degree in Business Administration (BBA), Commerce (B.Com), Arts (BA), or a relevant field.

Job Title: Customer Service Associate Voice Location: Bengaluru, India Company: IntouchCX Experience: 6 months 4 years Job Type: Full-time About IntouchCX IntouchCX partners with top global brands to provide high-quality customer experiences across voice, chat, email, and social media. Known for tech-driven support, the company values innovation, excellence, and creating meaningful customer connections. Job Overview As a Customer Service Associate Voice, your role is to: Interact with customers via calls, resolving their issues end-to-end. Offer empathetic, efficient, and solution-oriented support. Go the extra mile to ensure customer satisfaction and loyalty. Provide "white glove" service, representing the brand at the highest standard. Key Responsibilities Handle voice-based customer interactions and solve issues independently. Build rapport, identify problems, and provide appropriate resolutions. Keep customers informed about resolution timelines. Maintain a high level of professionalism, accuracy, and courtesy. Requirements Education: Post-secondary degree in any field Experience: 6 months 4 years in customer service (voice preferred) Skills: Fluent in spoken English Strong problem-solving and analytical skills High emotional intelligence and judgment Able to work in night shifts and under pressure Quick learner with a customer-first attitude Benefits Attractive salary with performance incentives Medical insurance Free food and transport (if working on-site) Learning & growth opportunities Employee engagement, rewards, and recognition programs Qualification : Post-secondary degree in any field

Job Title: Technical Support Associate Location: Bengaluru, India Company: IntouchCX Experience: Minimum 6 months (with international customers) Job Type: Full-time About IntouchCX IntouchCX delivers premium customer experiences for major global brands across voice, chat, email, and social platforms. They are known for their tech-forward support and commitment to quality-driven service. Role Overview As a Technical Support Associate, you will: Provide multi-level support for hardware, software, OS, and network issues. Troubleshoot problems using remote access, email, and phone. Deliver technical advice, resolve issues, and ensure customer satisfaction. Represent the brand with strong communication and technical expertise. Key Responsibilities Diagnose and resolve software application and hardware issues Handle installation and maintenance of operating systems and computer applications Troubleshoot network/VPN/intranet/internet connectivity problems Provide guidance and recommendations based on customers technical issues Set up and support laptops, desktops, notebooks, and related hardware Maintain high standards of technical documentation and resolution tracking Qualifications & Skills Experience: At least 6 months of technical support (international BPO/tech support preferred) Language: Fluent spoken English Skills: Excellent problem-solving and analytical thinking Strong interpersonal and customer handling skills Good knowledge of consumer electronics, IT products, OS, and networks High emotional intelligence and ability to remain calm under pressure Passion for technology and self-learning Benefits Competitive salary with performance-based incentives Medical insurance Free food and transport (for on-site shifts) Growth opportunities through training and development Strong employee recognition and engagement programs

Job Title: Associate Credit Card Operations Location: Bengaluru, India Employment Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company transforming how banks and fintechs design and launch modern financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform, Tachyon, is the industry s first fully cloud-native and API-enabled banking stack. It integrates issuance, processing, lending, fraud & risk, and more into a single-vendor platform. With over 15 million cards issued globally, Zeta enables banks to deliver: Rich, digital-first experiences Hyper-personalized card programs Rapid deployment via web-based product configurators API-based innovation and scalability Intuitive, modern back-office systems Advanced regulatory and compliance tools We re trusted by major banks and fintechs globally and backed by investors like SoftBank and Mastercard, with a $1.5 billion valuation and a team of 1700+ employees, over 70% in R&D. About the Role Zeta is collaborating with HDFC Bank to manage and operate a modern credit card program built on the Zeta Platform. We are seeking dynamic professionals to join our Credit Card Business Operations Unit, supporting critical functions such as onboarding, dispute handling, reconciliation, and end-to-end lifecycle management of credit card customers. This is an exciting opportunity to be part of a growing, innovation-driven team that is reshaping banking operations. Key Responsibilities Operations Oversight: Monitor and resolve onboarding, delivery, and dispatch issues for new credit card customers. Dispute & Fraud Resolution: Handle fraud and dispute cases in compliance with process and regulatory timelines. Reconciliation & Settlement: Manage transaction settlement processes and ensure accurate reconciliation of accounts. Lifecycle Management: Oversee credit card lifecycle processes, including account maintenance, repayment tracking, credit balance refunds, and closures. Stakeholder Coordination: Collaborate with internal and external teams (e.g., product, engineering, bank partner) to resolve operational issues effectively and on time. Skills & Competencies Strong communication and interpersonal skills. Customer-first mindset with a proactive problem-solving approach. High level of accountability and attention to detail. Ability to manage time effectively in a fast-paced and dynamic environment. Qualifications & Experience Education: Graduate degree in any discipline. Experience: 1 5 years of relevant experience in Credit Card Operations, Customer Servicing, or Banking Operations. Prior exposure to onboarding, dispute management, settlements, and lifecycle operations in cards domain is highly preferred. Equal Opportunity Statement Zeta is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We encourage individuals from all backgrounds, communities, and identities to apply. Qualification : Graduate degree in any discipline.

Operations Executive Travel (CST Operations) Location: Bangalore, Karnataka Department: Travel Business Team Employment Type: Full-Time | On-site | Rotational Shifts About Paytm Paytm is India s leading digital payments and financial services platform. As a pioneer of the mobile QR revolution, our mission is to empower millions of Indians by integrating them into the formal economy through technology. With over 500 million users and 21 million merchants, we are redefining financial access and commerce in India. About the Team Our Travel Operations Team plays a vital role in ensuring superior customer experience and backend support for our growing B2C travel business. The team focuses on revenue and vendor management, driving efficiencies, and building profitable travel offerings. About the Role As an Operations Executive Travel, you will be responsible for delivering seamless backend support for our customers. You ll handle travel-related queries, process ticketing and refunds, and work across GDS and LCC airlines while ensuring a high level of customer satisfaction. Key Responsibilities Operate in a 24/6 rotational shift environment supporting domestic and international travel bookings. Manage backend operations via Freshdesk, phone, and internal systems. Handle ticketing, re-issuance, refunds, and escalations across GDS and LCC airlines. Provide high-quality resolution and travel guidance to customers. Maintain high customer satisfaction (CSAT) by resolving queries efficiently and professionally. Support and mentor junior team members when needed. Skills & Qualifications Excellent verbal and written communication skills. 0 1 year of experience in a travel agency or travel operations (freshers welcome). Familiarity with domestic and international travel booking systems is a plus. Proactive, adaptable, and willing to learn in a fast-paced environment. Strong tech proficiency for using internal tools, researching travel options, and process handling. Educational Qualification: MBA preferred. Be part of India s largest and fastest-growing digital ecosystem. Work in a dynamic, inclusive, and fun-first culture that values innovation and collaboration. Grow your career with exposure to top travel partners, tools, and training. Enjoy flexible work practices and a team-driven environment. Compensation & Perks We believe in rewarding talent and performance. As part of Paytm, you ll have access to growth opportunities, continuous learning, and the chance to create wealth by contributing to India s biggest fintech success story. Apply now to be part of the digital revolution in travel with Paytm!

Job Title: Finance Associate R2R Function Location: Bengaluru, India Company: LimeChat About LimeChat LimeChat is on a mission to revolutionize conversational commerce by enabling human-like AI interactions on WhatsApp. As part of Y Combinator s W21 batch, we re already powering customer journeys for 300+ leading brands like HUL, ITC, Wow Skin Science, Piramal Health, and Snitch. With rapid expansion into enterprise verticals like BFSI, Healthcare, and Retail, LimeChat is at an exciting growth inflection point. If you re someone who thrives in ownership-driven, high-performance environments, join our elite team and make a lasting impact. Role Overview We're hiring a Finance Associate (R2R Function) to own collections, reconciliations, and client payment compliance. This is a high-ownership role ideal for someone with sharp communication skills, a grasp of legal procedures in finance, and a proactive mindset. Key Responsibilities Collections Management Proactively reach out to clients with overdue accounts to negotiate and secure payments. Offer solutions and manage sensitive situations tactfully. Account Reconciliation Reconcile client accounts regularly, identify variances, and coordinate resolution with both internal teams and customers. Client Communication Serve as the go-to person for all payment-related queries. Communicate payment terms, reminders, late fees, and escalations clearly and professionally. Reporting & Documentation Maintain detailed logs of collection efforts, interactions, and legal actions. Generate weekly and monthly reporting dashboards on receivables. Process Optimization Suggest and implement improvements to streamline collection workflows, minimize risk, and reduce DSO (days sales outstanding). Legal Enforcement Draft, issue, and follow up on legal notices for payment defaults. Coordinate with legal counsel to ensure regulatory compliance and appropriate escalation. Must-Have Qualifications 1+ years of experience in collections, accounts receivable, or client finance preferably in a SaaS or tech-driven organization. Strong grasp of collections law, including issuing notices and handling delinquent accounts professionally. Excellent verbal and written communication skills. High attention to detail and strong documentation habits. Proficiency in Excel/Google Sheets and comfort with basic finance tools. Bachelor s degree in Finance, Accounting, Business, or a related field. Bonus Skills Experience with accounting software (e.g., QuickBooks, Zoho Books, Tally, or similar) Knowledge of Indian taxation (GST, TDS) and compliance basics Familiarity with legal documentation processes in finance Unlimited Paid Time Off & Sick Leave Flexibility to recharge and stay balanced. Free Meals & Snacks Fuel your productivity. Subsidized Fitness Membership Stay healthy and energized. Pet-Friendly Office Bring your dog or cat to work! Annual Company Retreats Celebrate wins and build connections. Qualification : Bachelors degree in Finance, Accounting, Business, or a related field.

Job Description: MEP Manager Experience: 4+ Years Qualification: B.TECH (Mandatory), M.TECH (Preferred) Job Description: We are seeking an experienced MEP Manager with at least 4 years of experience to manage and oversee Mechanical, Electrical, and Plumbing (MEP) works in various construction projects. The ideal candidate will have strong knowledge of MEP drawings and works, excellent project management and coordination skills, and experience in planning, scheduling, and managing material procurement. The role requires someone who has completed at least three projects, including residential and commercial buildings, and is capable of managing all phases of MEP works. Key Responsibilities: Project Management: Lead MEP operations for construction projects, ensuring timely delivery of work across all stages. Oversee and manage the MEP team to ensure adherence to project timelines, budgets, and quality standards. Handle the complete process from planning, coordination, and execution of MEP activities to final handover. MEP Drawings and Works: Ensure strong knowledge of all MEP-related drawings and coordinate their execution. Prepare and review MEP shop drawings and obtain necessary approvals from clients and authorities. Monitor and manage all MEP works, including electrical, mechanical, and plumbing systems, ensuring they align with the design specifications. Tender Analysis and Worker Orders: Analyze the tender Bill of Quantities (BoQ) and worker orders, ensuring accurate estimation and cost management for MEP systems. Planning & Scheduling: Create and manage project schedules in MSP (Microsoft Project), ensuring the timely execution of tasks at each stage of the project. Monitor the progress of MEP works, identifying potential delays, and implementing corrective actions when necessary. Material Management: Prepare material requisitions and manage procurement processes. Ensure proper material tracking, handling, and inventory management, reducing wastage and delays. Documentation & Reporting: Prepare and maintain project documentation, including MIR (Material Inspection Reports), RPI (Request for Inspection), ECR (Engineering Change Requests), DPR (Daily Progress Reports), DLR (Daily Log Reports), and other critical documents. Review and track method statements, micro work schedules, cash flow statements, and other documents as required. Approval and Certification: Prepare and submit client bills for certification, ensuring timely processing and approval. Liaise with clients and vendors to ensure smooth project execution and approval of materials and works. Coordination: Coordinate with other departments and project teams, ensuring the timely completion of all tasks and proper integration of MEP systems with other construction activities. Handle communication with client teams, subordinates, vendors, and project management office (PMO) teams. Leadership and Communication: Provide leadership and guidance to subordinates, ensuring high team performance and adherence to project goals. Act as the primary point of contact for all MEP-related issues, ensuring effective communication and collaboration across the project team. Qualifications and Skills: Experience: Minimum 4 years of experience as an MEP Manager, with a proven track record of completing and handing over at least 3 projects (1 residential + 1 commercial). Technical Skills: Expertise in all MEP drawings and works, with hands-on experience in planning, scheduling, and executing MEP systems. Proficiency in MS Office, CAD, and MSP (Microsoft Project) for planning and scheduling. Strong analytical skills for reviewing tenders, BoQs, worker orders, and material management. Documentation and Compliance: Experience in preparing and reviewing various project documents such as MIR, RPI, ECR, DPR, DLR, JMS, Pre-commissioning & Post-commissioning reports, and handling method statements. Communication Skills: Excellent communication skills to interact with various stakeholders, including clients, subordinates, vendors, and project management teams. Qualification: A B.TECH degree is mandatory. M.TECH is preferred. Other Skills: Ability to mentor and manage teams effectively. Strong organizational and multitasking abilities. Ability to work under pressure and meet project deadlines. What We Offer: Competitive salary and benefits. Opportunity to work on high-profile construction projects. A collaborative work environment focused on innovation and continuous improvement. Qualification : A B.TECH degree is mandatory. M.TECH is preferred.

Job Description: Electrical Manager Experience: 3+ Years Qualification: B.TECH (Mandatory), M.TECH (Preferred) Job Description: We are seeking an experienced Electrical Manager with at least 3 years of experience to oversee the electrical works for construction projects. The ideal candidate will have a deep understanding of electrical drawings, materials management, and project planning. The role involves managing all stages of electrical works, from planning and scheduling to execution and handover. The candidate should have completed and handed over at least two projects, including one residential and one commercial project. Key Responsibilities: Electrical Project Management: Lead the electrical team and manage electrical works for construction projects. Oversee the planning, coordination, and execution of all electrical works, ensuring they align with project specifications and timelines. Monitor and manage electrical works for both residential and commercial projects. Electrical Drawings and Works: Possess a strong knowledge of electrical drawings and works, ensuring their proper execution. Review and prepare electrical shop drawings for approval, and ensure timely submission of samples for technical approval. Tender Analysis and Worker Orders: Analyze the Tender Bill of Quantities (BoQ) and worker orders to ensure accurate estimation and cost management for electrical works. Planning & Scheduling: Create and manage electrical project schedules using MSP (Microsoft Project), ensuring efficient and timely completion of tasks at each project stage. Monitor progress and implement corrective actions when necessary to avoid delays. Material Management: Prepare and manage material requisitions and procurement processes for electrical works. Ensure proper material handling, tracking, and inventory management. Documentation & Reporting: Prepare and maintain various project documentation such as MIR (Material Inspection Reports), RPI (Request for Inspection), ECR (Engineering Change Requests), DPR (Daily Progress Reports), DLR (Daily Log Reports), and other important documents. Create and review method statements, micro work schedules, cash flow statements, and other documentation related to the electrical works. Approval and Certification: Prepare and submit client bills, ensuring that they are certified in a timely manner. Coordinate with clients and vendors to ensure that all approvals are obtained as needed. Coordination: Collaborate with other project teams to ensure the smooth integration of electrical systems with other construction works. Coordinate with vendors, PMO teams, and clients to ensure timely and successful project completion. Communication and Leadership: Provide leadership and guidance to the electrical team, ensuring high-quality work and adherence to project timelines. Exhibit excellent communication skills to interact effectively with clients, subordinates, vendors, and PMO teams. Qualifications and Skills: Experience: Minimum 3 years of experience as an Electrical Manager in the construction industry. Proven experience in completing at least two projects (one residential and one commercial). Technical Skills: Strong knowledge of electrical drawings and works, with the ability to review and approve shop drawings. Proficiency in MS Office, CAD, and MSP (Microsoft Project) for planning and scheduling electrical works. Documentation & Compliance: Experience in preparing and reviewing project documentation such as MIR, RPI, ECR, DPR, DLR, JMS, and other critical documents. Project Management: Experience in planning and scheduling electrical works, monitoring project progress, and ensuring timely completion. Familiarity with material management, procurement processes, and cost estimation. Communication Skills: Strong communication skills to interact with clients, vendors, subordinates, and other project stakeholders. Ability to lead a team and ensure seamless coordination between different departments. Qualification: A B.TECH degree in Electrical Engineering is mandatory. M.TECH is preferred. Other Skills: Strong problem-solving abilities and attention to detail. Ability to work under pressure and manage multiple tasks effectively. What We Offer: Competitive salary and benefits. Opportunity to work on diverse and high-profile construction projects. A collaborative and growth-oriented work environment. Qualification : A B.TECH degree in Electrical Engineering is mandatory. M.TECH is preferred.

Job Title: SVP Engineering Location: Bangalore (On-site; full-time) About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: About the Role: As a SVP Engineering, You be responsible for setting the technology vision, architect scalable solutions, and ensure our platforms are built for performance, reliability, and growth. This role is perfect for someone who thrives on solving complex engineering challenges, optimizing system performance, and fostering a culture of technical excellence. If you have a track record of building and leading large-scale, high-availability systems, we d love to connect with you. Key Responsibilities: Enable the team to create systems that are architecturally built to handle the large scale that our high user concurrency demands, handling high availability/resiliency. Ability to create a best in a class technology environment, with a focus on learning and mentoring, and growing the team by identifying and hiring top-notch talent. Define the vision and roadmap for the entire engineering team. Build systems under the Platform engineering umbrella that are capable of powering multiple businesses under the DreamSports ecosystem, Like DRS (AB Testing), CDP (Customer Data Platform), Microservice Frameworks etc. Engage deeply with Product/Design/Data stakeholders to make sure the Backend strategy and roadmap is in complete sync with Business goals and priorities. Streamline development and operational processes to be more tooling oriented to avoid manual interventions and make dev-experience frictionless. Qualifications: Experience in building from scratch and leading engineering teams of around 70+ members. 15+ years of experience in Technology with at least 8+ years of experience in leadership positions. Expert in Distributed Systems design, Application performance and Cloud computing. Must have built systems that serve millions of rpm at single-digit millisecond latency, using No SQL Databases of the likes of Aerospike, Cassandra, Ignite, Hbase etc. as well as relational databases like MySQL/Postgra. Experience in setting up processes within his teams / cross-functional teams, to get the best out of the talent in the teams and maximise productivity. Experience in building Reactive Systems. Worked with JavaScript frontend framework/libraries like Backbone, Angular JS, Ember JS, Knockout, React or similar stack. Ability to create cost-efficient architectures and design decisions. Any experience in leading functions like Devops and SDET/QA. Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization. Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.

Java Architect - Bangalore Location: Bangalore Role: Java Architect - Bangalore Experience: 8 - 17 years Number of Positions: 1 Qualifications: Relevant Engineering Degree Job Description: Design and develop prototypes and technology demonstrators with a very high quality to solve contemporary and emerging critical business challenges. Provide oversight for all technical issues. Actively participate in software development, writing code for critical and complex components. Lead by example, demonstrating best coding practices and high-quality standards. Provide technical leadership and guidance to the development team. Assist team members with technical challenges, code reviews, and best practices. Propose and implement solutions to overcome obstacles. Develop tools and utilities to assist in application integration and adoption of developed Java components, frameworks, and libraries. Define and document implementation patterns for developed Java components, frameworks, and libraries. Reviews and compares architectures and designs for various solutions. Perform in-depth technical evaluations of Java technologies, components, frameworks, and library offerings. Participate and/or lead the development and implementation of enterprise-wide initiatives in the areas of cloud deployment, SOA, BPM, EAI, and rules engines. Skills We Are Looking For: Expert Knowledge in Design Patterns, Enterprise architecture, Enterprise Java, Spring Framework, Spring Boot, Microservices, Containerization. Experience with API concepts and technologies such as REST, JSON, XML, SOAP, YAML, GraphQL, and Swagger. Expert knowledge in any one NoSQL DB (MongoDB, Cassandra, etc). Hands-on experience in handling large volume of data streams using Kafka or any MQs. UI/UX technologies such as React, Angular, jQuery, JavaScript. Expert knowledge in Branching strategies using Gitlab / Bitbucket / GitHub. Experience in successfully designing and implementing large complex enterprise applications. Experience in digital transformation, transforming from Monolithic to Microservices based application or Serverless Architecture. Extensive knowledge in Cloud Services /AWS or Azure or GCP modules understanding and implementation along with multiple deployments.

Join Firstsource Solutions and Make an Impact in Customer Service! At Firstsource Solutions, we specialize in providing Business Process Management (BPM) services that help clients stay ahead of the curve. We offer transformative solutions that optimize business processes, drive efficiency, and deliver superior outcomes. As trusted partners to over 100 global brands, we work across industries like Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance, with a global presence in the US, UK, Philippines, India, and Mexico. We are currently seeking a Customer Service Associate for the Query Management team. In this role, you will help deliver exceptional service, providing solutions and ensuring satisfaction for clients across multiple regions. Job Title: Associate / Sr Associate Query Management Job Type: Full-Time Grade: H2 Function/Department: Operations Reporting to: Team Leader Role Overview: As a Customer Service Associate, you will play a vital role in responding to customer inquiries, resolving issues, and ensuring a seamless customer experience across multiple channels such as phone, email, and chat. You will be a brand ambassador, helping maintain positive relationships with customers while providing the best service possible. Key Responsibilities: Customer Interaction: Respond promptly to customer inquiries via phone, email, and chat, providing accurate information and resolving issues effectively. Inquiry Resolution: Address customer concerns such as product/service inquiries, billing issues, and general queries, ensuring a smooth and efficient resolution. Empathy & Understanding: Demonstrate empathy when handling customer needs, ensuring every customer feels valued and heard. Proactive Follow-Up: Follow up with clients to confirm that their issues have been fully resolved and they are satisfied with the outcome. Escalation Management: Escalate complex issues to appropriate teams or supervisors for prompt resolution. SLA Adherence: Ensure timely responses and resolutions in accordance with Service Level Agreements (SLAs) and quality standards. Compliance & Confidentiality: Adhere to company policies and ensure customer information is handled according to data protection regulations. Problem-Solving: Analyze customer issues, identify root causes, and provide effective solutions. Cross-functional Collaboration: Work closely with other teams to resolve issues that require support across different functions. Product Knowledge: Stay informed about company products and services to deliver accurate and relevant information. Record-Keeping: Maintain detailed and accurate records of all customer interactions, documenting inquiries and resolutions. Communication: Ensure clear, professional communication with both customers and internal teams. Training & Development: Participate in training sessions to continually enhance your customer service skills and problem-solving capabilities. Feedback for Improvement: Provide valuable feedback on service processes and procedures to help improve overall efficiency and customer satisfaction. Expected Key Results: Customer Satisfaction (CSAT): Achieve high levels of customer satisfaction and Net Promoter Scores (NPS). Adherence to SLAs: Meet or exceed the service standards as outlined by SLAs. Regulatory Compliance: Ensure all customer interactions are in compliance with company policies and data protection regulations. Quality Scores: Consistently meet or exceed quality expectations in all customer service aspects. Process Metrics: Achieve set goals for process-specific performance metrics. Preferred Educational Qualifications: Graduate Freshers or Undergraduates with at least 2 years of relevant experience in customer service. Preferred Work Experience: Prior experience in customer service is preferred, especially in a fast-paced environment. Competencies & Skills: Communication Skills: Excellent English communication skills, both written and verbal. Proficiency in additional European languages is a plus. Customer Service Orientation: Strong dedication to providing exceptional service, maintaining a calm and composed demeanor in challenging situations. Technical Skills: Familiarity with customer service software, ticketing systems, and CRM tools is beneficial. Empathy: Ability to demonstrate patience and a genuine desire to assist customers. Adaptability: Capable of working in a fast-paced, dynamic environment and adapting to changing priorities. Flexibility: Willingness to work flexible hours, including weekends and holidays, to support a 24/7 customer service operation. Global Impact: Work with a company that serves Fortune 500 and FTSE 100 clients across multiple industries. Career Growth: Be part of a team that prioritizes continuous learning and career development. Dynamic Environment: Enjoy the opportunity to work in a fast-paced, customer-focused environment that values innovation and improvement. Inclusive Culture: Firstsource fosters a diverse and inclusive workplace where everyone has the chance to thrive and contribute their best.

Role: Senior Delivery Leader / Practice Head Experience: 12 to 15 years Education: B.E / B.Tech / M.Tech in Computer Science, Information Technology, or equivalent Key Responsibilities: Project Leadership: Lead and successfully deliver new and complex projects. Directly oversee project delivery, ensuring adherence to scope, timelines, and quality. Conduct regular project reviews to assess progress, risks, and client satisfaction. Technology Practice Leadership: Build and scale a technology practice, driving innovation and digital capability development. Lead technical initiatives and build cutting-edge solutions that create value for customers. Drive automation in project delivery and create reusable IPs. Client Relationship Management: Act as a trusted advisor to client CIOs and senior stakeholders. Manage relationships across the pre-sales and post-sales lifecycle to drive client success. Manage and deliver superior value to key accounts, ensuring client satisfaction and retention. Thought Leadership & Innovation: Identify emerging industry needs and proactively design exceptional solutions. Bring innovative ideas to the table, identifying opportunities others may miss. Author whitepapers, present at conferences, and publish technical blogs to strengthen HashedIn s brand. People Leadership & Capability Building: Coach and mentor teams, providing clear direction and ownership. Develop the architecture and technology skills of the team, fostering a high-performance culture. Help define career paths and actively support team members' growth and progression. Desired Profile: Education & Experience: Engineering graduate (CS/IT) B.E/B.Tech/M.Tech. 12-15 years of hands-on experience in Java/JEE technologies such as Struts, JSF, Spring, EJB, JMS. Key Technical Skills: Java/J2EE expertise with a strong focus on performance engineering. Solid understanding of end-to-end technical architecture for large-scale systems. Experience reviewing existing architectures and identifying risks, trade-offs, and optimizations. Architectural and Cloud Expertise: Knowledge of infrastructure sizing, capacity planning, performance modeling, and cloud computing (AWS/Azure/GCP). Performance optimization experience across popular application servers like WebLogic, WebSphere, JBoss, with deep expertise in at least one. Technical Documentation & Tools: Skilled in creating/reviewing technical documents like Architecture Blueprints, Design Specs, Deployment Architecture, and Workload Models. Experience with performance testing tools such as Apache JMeter, HP LoadRunner, or MS VSTS Load Test. Broader Technology Exposure: Exposure to Agile methodologies and CI/CD tools. Experience with Big Data/Analytics platforms like Apache Kafka, Storm, Hadoop, or libraries like Libuv (Node.js). Leadership & Business Acumen: Proven track record in building technology teams from the ground up. Strong pre-sales experience, with a key role in winning new business alongside the sales team. Consultative mindset, with the ability to understand complex enterprise environments and propose tailored solutions. Effective in working within a multicultural environment and managing diverse teams. Strong communication, presentation, and interpersonal skills. High energy, with the ability to thrive under pressure and navigate ambiguity. Industry Awareness: Up-to-date with latest technology trends and evolving industry challenges. Demonstrated ability to handle complex, multicultural projects in dynamic environments. Strong professional and personal integrity, with the assertiveness to present clear points of view.