Higher Education Jobs in Pune

AI/ML Engineer Experience: 2 3 Years Education: BBA, BSc, BTech/BE, MSc, MTech, MCA Location: Pune About the Role We are seeking a passionate AI/ML Engineer to design, build, and scale production-grade AI systems that power our platform. You will work on real-world AI problems such as document intelligence, real-time voice AI, and intelligent job-to-candidate matching systems. This role requires strong hands-on experience in LLM engineering, backend development, and AI system productionization. Required Skills Python (FastAPI) LangChain, LlamaIndex OpenAI API, Anthropic Good to Have Postgres (Pgvector), Supabase Redis Docker LangSmith GitHub Actions Roles & Responsibilities Build Agentic Workflows: Design and deploy AI agents capable of reasoning and decision-making using LangChain or LlamaIndex. Develop Voice AI Systems: Build low-latency, real-time conversational voice bots for candidate outreach using WebSockets, STT, and TTS, ensuring effective context retention and state management. Engineer Data Pipelines: Create robust parsing systems that enforce strict JSON outputs from LLMs for resume data extraction, along with data cleaning pipelines for unstructured formats (PDF/DOCX). Implement Advanced RAG Systems: Develop retrieval pipelines using Pgvector or Pinecone with hybrid search (semantic + keyword) for accurate job-to-candidate matching. Productionize & Monitor AI Systems: Set up tracing and observability using LangSmith to debug chains, monitor token usage, and optimize performance and cost. Backend Integration: Package AI logic into scalable, asynchronous microservices using FastAPI and Docker. Technical Requirements 1. Generative AI & LLM Engineering Experience enforcing structured JSON outputs using function calling. Strong prompt engineering skills (Chain-of-Thought, Few-Shot). Hands-on experience orchestrating complex AI pipelines using LangChain or LlamaIndex. 2. Voice AI & Real-Time Processing Experience with STT/TTS APIs (e.g., Whisper, Deepgram). Strong understanding of WebSockets and async programming for real-time audio streaming. Ability to design conversation managers with memory and context handling. 3. Search & Data (RAG) Experience with vector databases such as Pgvector, Pinecone, or Qdrant. Expertise in chunking, cleaning, and ingesting unstructured data. 4. MLOps & Production Engineering Observability and tracing using LangSmith. Writing automated AI evaluation scripts to test prompts before deployment. Experience optimizing cost by balancing model performance and token usage. 5. Core Backend Engineering Strong Python skills with FastAPI. Proficiency in async/await patterns for concurrent processing. Experience with Docker and relational databases (SQL). 6. Machine Learning & Algorithms Understanding of recommendation systems (Collaborative Filtering, Two-Tower models). Experience with ranking and re-ranking techniques (LTR, Cross-Encoders). Familiarity with traditional ML models using Scikit-learn or XGBoost. The Applied Mindset We Value Model Strategy: Ability to choose the right model based on cost, latency, and intelligence requirements. Security First: Awareness of prompt injection and jailbreaking risks and strategies to mitigate them. Hallucination Control: Strong grounding techniques to ensure factual and reliable AI outputs. Tech Stack Overview Languages: Python (FastAPI) AI & Orchestration: LangChain, LlamaIndex, OpenAI API, Anthropic Voice AI: Deepgram, Twilio Databases: Postgres (Pgvector), Supabase, Redis DevOps & MLOps: Docker, LangSmith, GitHub Actions Qualification : BBA, BSc, BTech/BE, MSc, MTech, MCA

Node.js Developer Experience: 2 5 Years Education: BSc, BTech/BE, BCA, MSc, MTech, MCA Location: Pune About the Role We are seeking an experienced Node.js Developer to join our growing engineering team. The ideal candidate will have strong backend development expertise, a solid understanding of scalable architectures, and a passion for writing clean, maintainable code. You will play a key role in designing and building high-performance backend systems that support our business applications. Required Skills Node.js, JavaScript Express.js, LoopBack (NestJS exposure is a plus) REST API development MySQL or other relational databases Good to Have AWS or other cloud platforms CI/CD pipelines and deployment workflows Key Responsibilities Design, develop, and maintain scalable backend applications using Node.js. Architect backend solutions during the requirement and design phases. Build and integrate secure, high-performance REST APIs. Collaborate with cross-functional teams to improve system design and functionality. Ensure code quality, scalability, and adherence to best development practices. Perform code reviews and mentor junior developers. Deploy and manage applications on cloud platforms such as AWS or Azure. Troubleshoot, debug, and optimize backend services. Technical Requirements 2+ years of hands-on experience in backend development with Node.js. Proficiency with backend frameworks such as Express, LoopBack, or NestJS. Strong experience with relational databases (MySQL, PostgreSQL). Familiarity with NoSQL databases such as MongoDB or DynamoDB. Good understanding of scalable system architecture and design patterns. Experience with code quality tools such as ESLint, Prettier, and static analysis tools. Strong problem-solving skills and ability to translate business requirements into technical solutions. Experience working in collaborative, cross-functional teams. Nice to Have Experience with cloud platforms like AWS or Azure. Exposure to CI/CD tools and automated deployment pipelines. Experience managing production deployments and monitoring applications. Qualification : BSc, BTech/BE, BCA, MSc, MTech, MCA

Digital Marketing Specialist Experience: 1 4 Years Education: BBA, BSc, BTech/BE, BCA, MSc, MTech, MCA Location: Pune About the Role We are looking for a results-driven Digital Marketing Specialist to join our team. The ideal candidate will have hands-on experience in executing digital marketing strategies within the IT or technology domain and a strong ability to generate inbound leads, build brand presence, and drive measurable business outcomes. Required Skills Digital Marketing SEO (On-page & Off-page) Social Media Management Email Marketing Campaigns Website Content Management Good to Have Canva Content Marketing PowerPoint Presentations Key Responsibilities Manage company social media handles and create posts as per the defined social media calendar. Plan, execute, monitor, and optimize paid ad campaigns across multiple digital channels. Generate inbound leads through digital campaigns, landing pages, and content initiatives. Manage website SEO to improve rankings, traffic, and overall visibility. Write and publish blogs, social media content, case studies, and articles. Ensure the website is consistently updated with the latest content. Create and execute email marketing campaigns to nurture and engage warm leads. Design sales, company, and marketing presentations using Canva and PowerPoint. Create high-converting landing pages for inbound lead generation. Preferred Skills & Competencies Strong expertise in Canva for creating engaging social media creatives. Excellent written and verbal communication skills. Solid understanding of content marketing strategies. Hands-on experience with AI tools for content generation and curation. In-depth knowledge of SEO best practices and analytics. Strong storytelling abilities with a creative mindset. Excellent research skills with the ability to simplify technical concepts. Ability to create impactful Canva and PowerPoint presentations. Qualification : BBA, BSc, BTech/BE, BCA, MSc, MTech, MCA

Sales Development Representative (SDR) Experience: 2 5 Years Education: BBA, BSc, BTech/BE, BCA, MSc, MTech, MBA/PGDM, MCA Location: Pune About the Role We are seeking a motivated Sales Development Representative to drive lead generation, build strong client pipelines, and support our global IT services business. The ideal candidate has experience in IT/SaaS sales, understands international markets, and thrives in a fast-paced, target-driven environment. Required Skills IT Sales / SaaS Sales Lead Generation Business Development Cold Calling Good to Have Email Marketing Cloud or Software Sales Excellent Communication Skills Key Responsibilities Proactively generate leads through cold calls, LinkedIn outreach, email campaigns, and networking. Qualify leads and nurture them through the sales funnel to create new opportunities. Schedule meetings, demos, and presentations for senior sales or technical teams. Maintain accurate CRM records and provide regular pipeline reports. Collaborate with marketing and delivery teams to align efforts and improve conversion rates. Clearly articulate complex IT services (cloud, AI, data, software development) to business leaders. Apply consultative selling techniques to understand client pain points and position IT services as value-driven solutions. Requirements 2 5 years of experience in inside sales or business development (IT services/SaaS preferred). Proven success in lead generation and pipeline development. Experience selling to North American and EU markets. Excellent verbal and written communication and presentation skills. Strong understanding of IT services (cloud, AI, data, software development preferred). Hands-on experience with CRM tools (Zoho, HubSpot, Salesforce, etc.). Self-motivated, target-driven, and comfortable working in a fast-paced environment. Qualification : BBA, BSc, BTech/BE, BCA, MSc, MTech, MBA/PGDM, MCA

Full-Stack Developer Experience: 2 3 Years Education: BSc, BTech/BE, BCA, MTech, MCA Location: Pune About the Role We are looking for a talented Full-Stack Developer with hands-on experience in both frontend and backend technologies. The ideal candidate is skilled in building scalable, maintainable, and high-performance web applications, working across frameworks like NestJS, ExpressJS, LoopBack, and ReactJS, while adhering to industry best practices. Required Skills Backend: NestJS, ExpressJS, LoopBack Frontend: ReactJS Database: SQL (PostgreSQL, MySQL) Good to Have Angular AWS or other cloud platforms PostgreSQL advanced features Knowledge of CI/CD pipelines Key Responsibilities Lead end-to-end product development, ensuring smooth integration and optimal performance for both frontend and backend systems. Architect and design robust, scalable solutions during project planning, aligning technical strategies with business goals. Set up and configure projects from scratch, establishing a strong foundation for frontend and backend frameworks. Deploy and manage applications on cloud platforms such as AWS, Azure, GCP, or Digital Ocean, ensuring reliability, scalability, and security. Mentor and guide team members, fostering technical growth and knowledge sharing. Explore and adopt emerging technologies to meet evolving product requirements and drive innovation. Collaborate with cross-functional teams, contributing to effective communication, critical thinking, and strategic decision-making. Requirements 2+ years of experience in backend development using NestJS, ExpressJS, or LoopBack. 2+ years of experience with frontend development using ReactJS. Strong experience with relational databases like PostgreSQL or MySQL. Experience deploying and managing applications on cloud platforms (AWS, Azure, GCP, Digital Ocean). Skilled at writing clean, maintainable, and efficient code while balancing business priorities. Excellent communication skills and a collaborative mindset. Familiarity with project management tools like JIRA and version control systems like Git. Good to Have Skills Knowledge of other backend frameworks such as Django, Flask, or Spring Boot. Understanding of AI and Machine Learning concepts. Hands-on experience with CI/CD tools for streamlined development and deployment. Familiarity with testing and automation frameworks to ensure software reliability. Qualification : BSc, BTech/BE, BCA, MTech, MCA

Position: Project Engineer MEP Costing Location: Pune Job Type: Full-Time Company: vConstruct (a DPR Construction Company) About vConstruct At vConstruct, we are redefining construction by building better, smarter, and faster. As a team of over 480 construction technology professionals, we partner globally to deliver services in Virtual Design & Construction (VDC), Project Controls, Cost Estimation, Data Analytics, and more. A subsidiary of DPR Construction, we support complex, large-scale projects across industries such as healthcare, life sciences, commercial, data centers, higher education, and advanced tech. On any given day, our work impacts 100+ construction projects worldwide. Role Overview We are seeking an experienced MEP Estimating Engineer to join our Costing Cluster as a Project Engineer MEP Costing. You will be responsible for reviewing project design documents (2D/3D), quantifying MEP scopes (HVAC, Plumbing, Electrical, Fire Protection, etc.), and developing detailed cost estimates for high-value global construction projects. This role requires a solid understanding of building systems, particularly MEP, and the ability to work with both local and international project teams. Key Responsibilities Prepare accurate quantity takeoffs and cost estimates using CSI Uniformat and MasterFormat coding standards. Review and interpret design drawings, specifications, RFIs, and BIM models to identify scope and discrepancies. Perform quantification across HVAC, plumbing, piping, fire protection, electrical, and low-voltage systems. Leverage 3D models (Revit, etc.) to enhance or directly extract quantity estimates. Build 3D models from 2D drawings when necessary to support estimation. Analyze design version changes and clearly communicate their cost impact. Collaborate closely with U.S.-based estimators to align on project deliverables and expectations. Proactively communicate via email and virtual meetings with global project teams. Understand and execute new workflows, platforms, and estimation processes; document and train others as needed. Support cross-functional construction estimating work beyond core MEP scopes. Requirements & Qualifications Bachelor s or Master s degree in Mechanical or Electrical Engineering (preferably with a specialization in Quantity Surveying). Minimum 2 years of experience in building construction, with a strong focus on MEP estimation. Knowledge of construction systems in sectors such as hospitals, commercial offices, data centers, manufacturing, or life sciences is preferred. Familiarity with US, European, or Indian construction documents and terminology. Working knowledge of quantification and estimation software such as Revit, Assemble, CostX, OST, or Planswift. Proficiency in Microsoft Excel and general data management for cost tracking. Strong analytical, communication, and collaboration skills. Proactive, self-driven, and capable of working independently with minimal supervision. Work on high-impact, cutting-edge global construction projects. Be part of a forward-thinking, inclusive, and collaborative team culture. Opportunity to grow with an industry leader in construction technology and virtual design. Learn continuously through exposure to global best practices and cross-functional training. Our Core Values Integrity is Integral People are Pivotal Ever Forward Spirit If you re passionate about MEP systems, cost estimation, and driving innovation in construction, we d love to hear from you. Qualification : Bachelors or Masters degree in Mechanical or Electrical Engineering (preferably with a specialization in Quantity Surveying)

Position: Manager / Senior Manager Engineering Design Location: Pune Reports To: Engineering Project Lead Educational Qualification: B.E. / B.Tech or higher in Mechanical / Automotive / Design Engineering Experience: 12 16 years Industry: Construction Equipment / Automotive / Heavy Engineering Purpose of the Role To lead the end-to-end design and development of construction and earthmoving vehicles (CEV), ensuring innovation, functionality, manufacturability, and cost-effectiveness. This role is responsible for full product lifecycle management, from concept development and prototyping to validation, production readiness, and continuous improvement. Key Responsibilities Full Lifecycle Product Development Drive product development from concept through design, prototyping, testing, manufacturing, and implementation for CEVs. Develop system and component-level solutions aligned with functional, cost, material, and manufacturing requirements. Design Execution & Evaluation Create and review system concepts to ensure innovative and competitive design. Perform 3D modeling, 2D detailing, tolerance stack-ups, and geometric dimensioning (GD&T) using industry-standard CAD tools. Ensure designs are production-ready, meeting engineering, safety, and quality standards. Testing, Validation & Analysis Coordinate testing activities, including trial setups, instrumentation, and performance evaluations. Analyze test data, validate design intent, and implement necessary modifications. Conduct complex engineering calculations for strength, stiffness, service life, and material performance. Collaboration & Coordination Coordinate with internal cross-functional teams and external partners (vendors, design houses) for development and validation activities. Provide specifications, supervise and validate output from external design service providers. Resolve engineering issues and support production and service teams with design inputs. Design Documentation & Control Create and maintain technical documentation: engineering drawings, BOMs, cost comparison sheets, and design change notes. Ensure timely execution of engineering change requests (ECRs) and track their implementation. Use PLM and ERP systems for revision control and release management. Innovation & Standardization Drive the creation of new concepts for components, systems, and subsystems. Standardize parts and subassemblies to improve design efficiency and reduce cost. Identify opportunities for process improvement and design optimization. Key Competencies & Skills Deep technical knowledge in structural systems, fabrication, and vehicle integration. Proficiency in CAD tools (e.g., Creo, CATIA, SolidWorks) and PLM systems. Strong analytical skills in engineering calculations (load path, stiffness, stress, fatigue). Expertise in GD&T, tolerance analysis, and manufacturing drawing preparation. Hands-on experience with design problem-solving and root cause analysis. Effective communication and stakeholder management skills. Ability to lead cross-functional design reviews and mentor junior engineers. Role Authorities Accountable for design ownership and lifecycle maintenance of assigned systems/products. Responsible for execution and approval of engineering changes related to design. Qualification : B.E. / B.Tech or higher in Mechanical / Automotive / Design Engineering

Position: Specialist, Patient Experience Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients but often it doesn t. At Zocdoc, we re changing that by giving power to the patient. We ve built the leading healthcare marketplace across all 50 states, enabling patients to find and book in-person or virtual care with ease. By empowering patients with choice and transparency, we aim to raise quality and lower costs in healthcare. Your Impact: As a Patient Experience Specialist, you ll create magical moments that connect patients to Zocdoc s mission. Your proactive problem-solving and empathetic approach will ensure a seamless, supportive experience for patients navigating healthcare. You ll thrive in a collaborative culture, delivering top-tier customer service that inspires continued trust and advocacy. You ll Enjoy This Role If You Are: A natural optimist with empathy and enthusiasm for solving problems and building genuine customer connections. A team player who thrives in a collaborative and fun environment. Driven to deliver outstanding customer service experiences that make a lasting positive impression. Adaptable and eager to learn new techniques and systems. Day-to-Day Responsibilities: Support patients via chat, email, and phone to ensure a smooth Zocdoc experience. Multitask by managing multiple patient requests simultaneously. Use problem-solving skills to answer questions and help patients secure needed appointments. What Success Looks Like: Demonstrating initiative, resourcefulness, and attention to detail with a strong sense of ownership. Communicating clearly and effectively, thriving in both independent and team settings. Delivering top-notch customer service (service industry experience a plus). Quickly adapting and excelling in a fast-paced environment. Sharing a passion for improving lives through technology. Benefits: Join a smart, supportive, and mission-driven team. Competitive compensation and medical insurance. Daycare/creche facility for kids. Corporate wellness programs including Headspace. Cellphone and Wi-Fi reimbursement. Competitive parental leave. Annual sponsored health checkups. Sabbatical leave for employees with over 5 years at Zocdoc. About Zocdoc: Zocdoc is the nation s leading digital health marketplace, helping millions of patients find, compare, and book care easily. Founded in 2007 with a mission to empower patients, Zocdoc is committed to diversity, equity, and inclusion, building a collaborative team that reflects the communities we serve. We are proud to be an equal opportunity employer.

Customer Success Specialist Location: Pune, India Experience: 2+ years Job Type: Full-Time (On-site, US Shift) About ProMobi Technologies ProMobi Technologies is a leading Enterprise SaaS company based in Pune, India. Their product portfolio includes Unified Endpoint Management (UEM), Push-to-Talk communication, Consumer Finance, and HaaS. A key product, Scalefusion, provides cloud-based MDM solutions trusted by startups and Fortune 500 companies alike. About the Role As a Customer Success Specialist for Scalefusion, you'll play a critical role in managing the post-sales customer lifecycle. You ll be the bridge between customers and internal teams, ensuring a smooth onboarding experience, driving product adoption, and ultimately maximizing customer satisfaction and retention. Key Responsibilities Relationship Management: Serve as the primary point of contact for customers, providing ongoing support and strategic guidance. Customer Onboarding & Training: Guide new customers through product setup, deliver training sessions, and ensure early success. Support & Troubleshooting: Address user issues, resolve product-related queries, and coordinate with tech teams when necessary. Usage Monitoring: Analyze product usage trends to detect problems early and suggest optimization strategies. Revenue Growth: Identify upsell and cross-sell opportunities aligned with customer goals. Customer Advocacy: Relay feedback and feature requests to internal teams, acting as the customer s voice. Retention: Drive customer engagement and loyalty through consistent communication and value delivery. What You Bring Education: Bachelor s degree in Business, Marketing, or related field (or equivalent experience). Experience: 1 2 years in a customer-facing role, ideally in Customer Success or Account Management. Communication: Excellent verbal and written communication skills, with the ability to simplify complex technical concepts. Tools: Familiarity with CRM and ticketing platforms like Hubspot or Jira. Mindset: Empathetic, proactive, customer-centric, and comfortable working in a target-driven, fast-paced SaaS environment. Availability: Willingness to work US business hours (India night shift) from the Pune office. Bonus Skills Experience in the SaaS industry Understanding of Customer Success practices and metrics Multilingual communication abilities Qualification : Bachelors degree in Business, Marketing, or related field (or equivalent experience)

JOB DESCRIPTION Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Development & implementation of consistent as well as standardized business processes. Identify, gather, analyze and document business requirements and translate these into specifications. Effectively communicate business specifications to partners regarding UI UX, agreement and other onboarding requirements. Liaison with internal & external stakeholders for development, integration till successful implementation & go live & partner engagement post go live. Understand, enhance & deliver improved processes. Assist the support teams with other initiatives as and when required. Required Qualifications and Experience Background of Financial products with MBA in Finance/Operations or related fields. 2-3 years of project management experience with a financial services institution. Thorough understanding of development life cycle, development framework and methodologies and implementation with related to capability projects. Excellent presentation skills. Qualification : Background of Financial products with MBA in Finance/Operations or related fields.

Key Responsibilities: As a Regional Officer, you will act as the primary point of contact between KC Overseas and our Channel Partners in the region. You ll play a vital role in ensuring that our partners receive exceptional support while driving business growth. Your core responsibilities will include: Channel Partner Management: Visit Channel Partners regularly to address queries and provide necessary assistance. Set and work towards specific targets for student conversions from your assigned region through Channel Partners. Operational Efficiency: Fully understand our business model and SOPs to ensure smooth operations. Work closely with the Regional Manager and Head of Operations to devise strategies for regional growth. Regularly assess Channel Partners operations, identify challenges, and ensure that service quality and speed are maintained. Ensure that the Channel Partners' teams, including counselors, are well-trained and aligned with KC Overseas knowledge and SOPs. Collaboration with Business Units: Coordinate with the Head Office business units to provide Channel Partners with the necessary support. Liaise with Subject Matter Experts (SMEs) in different business units to ensure the partners have the expertise needed to effectively guide students. Regional Marketing Support: Plan and execute marketing activities in coordination with the Regional Manager. Provide on-the-ground support to the marketing team and assist in tailoring strategies for the specific needs of your region. Explore Careers at KC Overseas to learn more about life with us. Job Requirements: We re looking for a high-energy professional, preferably with 4-7 years of experience in overseas education or a related field. Key qualifications include: Strong collaboration skills to work with diverse teams and individuals. Ability to quickly learn domain knowledge and adapt to the education sector. Proven sales or operations experience in managing and supporting Channel Partners. A commitment to excellent customer service, ensuring partners are always well-supported. Strong focus on business growth through Channel Partners. Fluency in the local language of the assigned city or state. Meticulous attention to detail and patience in managing operations. We seek someone who is native to the assigned city/state and can effectively navigate the local landscape.

Job Overview: We are looking for a Customer Success Specialist (CSS) to join our team. In this role, you will be responsible for ensuring customer satisfaction throughout the post-sales lifecycle, focusing on customer adoption, support, program optimization, and expansion. The CSS will closely align with customers business objectives, ensuring that our solutions help them achieve their strategic goals. This role requires strong relationship-building skills, an analytical mindset, and the ability to collaborate effectively with cross-functional teams. Key Responsibilities: Onboarding Support: Collaborate with the Sales Team to ensure smooth onboarding for customers, facilitating a seamless go-live process and introducing them to the product. Ensure that customers understand the value and functionality of the solution from the start. Customer Experience Design: Work with customers to design tailored Customer Experience programs that align with the product capabilities and their strategic business goals. This ensures ongoing value and fosters long-term customer satisfaction and growth. Account Escalations & Support: Address customer issues promptly, whether they arise from alerts, red flags, or direct customer inquiries. Ensure timely resolution of critical issues or overdue support tickets to maintain customer satisfaction. Customer Renewals & Growth: Proactively identify and prioritize resources based on perceived risk, growth potential, strategic value, and the renewal timeline. Support customers to ensure their continued use of our solutions and increase renewal rates. Customer Adoption Monitoring: Monitor adoption rates for assigned accounts, providing insights to customers about their usage patterns. Share valuable feedback with the Sales and Marketing teams to inform customer success strategies. Collaboration with Marketing Team: Work closely with the Marketing team to build customer testimonials, case studies, and referrals, showcasing the value of our solutions and expanding our customer base. Periodic Health Checks: Conduct regular health checks for key accounts to monitor progress and resolve potential issues early. Ensure no last-minute surprises and that customers are consistently satisfied with the product. Contribute to Company Growth: Actively contribute to company goals, growth, and profitability by providing insights into customer success metrics and playing a key role in strategic decision-making. Key Requirements: Customer Understanding: Strong ability to understand customer requirements and guide them towards identifying financial success metrics and KPIs for their business. Data-Driven: Comfortable working with data and committed to driving a consistent engagement process that is measurable and repeatable. Fast-Paced Culture: Ability to thrive in an entrepreneurial, results-driven environment, handling multiple accounts and tasks efficiently. Interpersonal Skills: Excellent interpersonal skills to build and maintain strong customer relationships and communicate effectively with various stakeholders. Creative Problem-Solving: A creative thinker who can troubleshoot and resolve customer issues swiftly and effectively. Communication Skills: Strong verbal and written communication skills, with the ability to present ideas and solutions clearly. Organizational Skills: Extremely well-organized and analytical, capable of managing multiple projects while working under pressure. Teamwork & Independence: A proactive individual contributor who is also a strong team player, collaborating effectively with other departments and teams. Basic Technical Understanding: Ability to grasp and communicate basic technical concepts to customers, enabling them to make informed decisions. Shift Flexibility: Willingness to work in US/UK shifts as required by the business, to ensure customer needs are met across time zones. Preferred Skills: Experience with Customer Success Tools: Familiarity with customer success platforms like Salesforce, Zendesk, or similar tools is a plus. CRM Knowledge: Experience managing customer relationships and tracking customer satisfaction metrics using CRM tools. Impactful Work: Play a key role in customer satisfaction and retention while helping customers derive maximum value from our products. Collaborative Environment: Work with a dynamic and passionate team focused on delivering top-notch customer service. Growth Opportunities: Be part of a fast-growing company, where there are plenty of opportunities to learn and grow your career in customer success. If you're passionate about ensuring customers succeed, love problem-solving, and are eager to work with a diverse team, we want to hear from you! Apply now to join our team as a Customer Success Specialist and help us drive customer satisfaction and success.

About this job As a Robotics Trainer, you will train school students in robotics concepts and applications. Design and deliver training programs on robotics principles, including programming languages such as Python and C++, and hardware platforms like Arduino and Raspberry Pi. Develop curriculum materials, hands-on exercises, and assessments to facilitate learning and skill development. Responsibilities Design and deliver engaging robotics workshops and training sessions for students of all ages and skill levels. Develop and adapt curriculum materials to meet the needs of diverse learners and educational settings. Provide guidance and support to students as they work on robotics projects, troubleshooting technical issues and fostering creativity and problem-solving skills. Skills Requirement Strong technical skills and knowledge of robotics platforms, programming languages (e.g., Python, C++, Java), and hardware components (e.g., Arduino, Raspberry Pi). Excellent communication and interpersonal skills, with the ability to engage and inspire students from diverse backgrounds. Passion for robotics education and a commitment to promoting STEM literacy. Qualification BTech in Electronics & Telecommunication / BSc in Electronics Qualification : BTech in Electronics & Telecommunication / BSc in Electronics

About this job A Curriculum Developer is responsible for designing, creating, and implementing educational materials and programs. This role involves collaborating with subject matter experts, educators, and instructional designers to develop engaging and effective curriculum that meets educational objectives and learning outcomes. Responsibilities Collaborate with subject matter experts to understand learning objectives and content requirements. Design and develop curriculum materials, including lesson plans, course outlines, learning activities, assessments, and instructional resources. Utilize instructional design principles and learning theory to create engaging and effective learning experiences. Incorporate technology and multimedia tools to enhance curriculum delivery and student engagement. Conduct research on educational best practices, trends, and methodologies to inform curriculum development. Review and revise curriculum based on feedback, evaluation data, and changes in educational standards. Skills Requirement Proven experience in curriculum development, instructional design, or education-related roles. Strong knowledge of educational principles, learning theories, and curriculum design models. Proficiency in using educational technology tools, learning management systems, and multimedia resources. Excellent communication skills, both written and verbal. Attention to detail and organizational skills to manage multiple projects and deadlines. Creative thinking and problem-solving abilities to design innovative and engaging curriculum solutions. Qualification BA/B.Ed with experience in a relevant field Qualification : BA/B.Ed with experience in a relevant field

Job Description: SecurityHQ is a global organization providing managed detection and response (MDR) services to its global customers by monitoring their IT infrastructure for cyber security attacks. The Business Development Manager will play a crucial role in the Global Sales & Pre-sales function, driving new business development by meeting potential clients, understanding their needs, and providing relevant solutions. Responsibilities: Identify opportunities for new business development through following up on leads and conducting research on target clients Develop and implement strategic sales plans to achieve corporate objectives. Lead and manage a sales team, providing training, mentorship, and performance evaluations. Build and maintain strong relationships with key clients, stakeholders, and partners. Collaborate with marketing and product development teams to align sales strategies with business goals. Monitor market trends, competitor activities, and industry developments to inform sales strategies. Prepare and present sales forecasts, budgets, and reports to senior management. Ensure customer satisfaction by addressing issues and providing timely solutions. Location Pune Essential Skills Proven track record in sales management within a complex business environment. Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal skills. Ability to work under pressure and meet ambitious targets. Proficiency in MS Office and CRM software. Strong analytical and problem-solving abilities. Ability to work independently and confidently. Education Requirements & Experience Bachelor s degree or higher in business, marketing, or a related field. At least 8+ years of experience in sales, with significant experience in a managerial role. Relevant certifications in sales or management are a plus. Qualification : Bachelors degree or higher in business, marketing, or a related field.

DESCRIPTION The first point of contact for low to moderately complex customers regarding order entry, order modification, and general inquiries to ensure orders are processed accurately and on time. Key Responsibilities Customer Interaction: Manage a high volume of routine customer communications (via phone and/or email) for order entry and FAQs. Provide first-call resolution for inquiries and transfer unresolved issues to the next level of support. Order Management: Process customer orders within the order management system accurately and within deadlines. Publish order acknowledgments, shipment notifications, tracking details, and invoices. Documentation and Reporting: Compile and distribute export and shipping documents to enable timely processing. Maintain accurate records of all interactions in the appropriate database/system. Prepare and share standard reports with internal teams and customers. Collaboration: Work with higher levels of customer support for resolving complex issues. Communicate with cross-functional teams to ensure seamless order fulfillment. Process Improvement: Identify and suggest opportunities for process enhancements to improve customer satisfaction and efficiency. Support team initiatives to build a more proactive customer support organization. RESPONSIBILITIES Skills and Competencies Core Competencies: Communicates Effectively: Develop and deliver clear, audience-specific communications. Customer Focus: Build strong relationships and deliver customer-centric solutions. Drives Results: Achieve consistent results under challenging circumstances. Self-Development: Seek opportunities for personal and professional growth. Values Differences: Appreciate diverse perspectives and cultures. Role-Specific Competencies: Customer Support: Understand the importance of proactive interactions throughout the order life cycle. Order Life Cycle Knowledge: Demonstrate the end-to-end order process, terminology, and functional collaboration for seamless fulfillment. System Proficiency: Navigate system screens to process orders, modifications, and customer queries efficiently. Order Processing Expertise: Execute steps from order receipt to exception resolution to meet customer requirements. QUALIFICATIONS Qualifications Education, Licenses, Certifications High school diploma or equivalent. Compliance with licensing for export controls or sanctions may be required. Experience Minimal or no prior work experience required. Additional Requirements for Internal Candidates Availability for a 24x7 rotational shift role, primarily working the 5 PM to 2 AM shift.

Role Overview: As a Quality Engineer (Tester), you will play a pivotal role in enabling full-stack solutions by collaborating with multidisciplinary teams to integrate and streamline processes, accelerating delivery, and ensuring quality throughout the application lifecycle. You will be responsible for continuous testing efforts across security, APIs, and regression test suites. Additionally, you will develop automation strategies, write automated scripts, and assist in data and environment configuration. Your involvement in code reviews, defect monitoring, and reporting will contribute significantly to the continuous improvement of end-to-end testing processes. Key Responsibilities: Act as a Subject Matter Expert (SME), leading and collaborating with the team to ensure high performance and quality. Take ownership of team decisions and ensure alignment with business objectives. Engage with multiple teams to influence and drive key decisions. Provide innovative solutions to challenges faced by the team and cross-functional teams. Conduct continuous testing across security, API, and regression test suites to ensure comprehensive coverage. Develop an automation strategy and implement automated test scripts to enhance testing efficiency. Support in the configuration of data and testing environments. Participate in code reviews, identify defects, and contribute to the continuous improvement of the testing lifecycle. Required Skills: Must-Have: Strong expertise in Selenium and Java Enterprise Edition (JEE). In-depth knowledge of automation testing methodologies and best practices. Experience in designing and executing automated tests for various application layers (security, API, regression). Strong understanding of CI/CD pipelines and integrating automated tests into these pipelines. Ability to work effectively in a collaborative, cross-functional team environment. Desirable Skills: Familiarity with data visualization tools (e.g., Tableau, Power BI) for test results reporting. Experience in applying machine learning algorithms (e.g., linear regression, decision trees, clustering) in the context of testing or data analysis. Solid understanding of data munging techniques for data cleansing, transformation, and normalization. Qualifications & Experience: Minimum of 7.5 years of hands-on experience in Selenium and Java Enterprise Edition. 15 years of full-time formal education (equivalent to a bachelor s degree or higher). Additional Information: This position is based in Pune. A strong commitment to ensuring quality across the application lifecycle is essential for success in this role.

Business Development Specialist Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize their infrastructure with no upfront capital, funding and executing energy and equipment upgrades. Through Infrastructure Monetization, we enable clients to reinvest savings into growth, operating across 12,000+ sites globally with a mission-driven, fast-paced culture. Position Summary We are seeking a motivated Business Development Specialist (BDR) to join our sales development team. The ideal candidate excels at generating leads, building relationships, and supporting the sales pipeline within the technology and sustainability sectors. Key Responsibilities Lead Generation: Develop and implement outbound strategies via calls, emails, and social media to create new business opportunities. Lead Qualification: Identify and qualify potential leads from both outbound and inbound sources to ensure a high-quality sales pipeline. Target Account Research: Collaborate with Sales and Marketing to define and research key target accounts. Outreach: Make daily cold calls to new business accounts and manage the hand-off to sales executives. Market Analysis: Monitor market trends and optimize sales efforts to consistently achieve quotas and business objectives. Job Requirements Experience: 5+ years of sales experience, specifically in inside sales or telemarketing for US-based organizations. Communication: Strong verbal and written communication with the ability to handle objections and convert them into opportunities. Technical Skills: Knowledge of Salesforce or other CRM tools is highly advantageous. Industry Knowledge: Experience with Fortune 500 clients, US hospitals, or the building/energy sectors is a major plus. Education: Bachelor s degree in Business Administration, Marketing, or a related field. Perks & Benefits Wellbeing: Comprehensive health insurance, wellness apps, and mental health support. Financial: Competitive pay, performance bonuses, and equity participation. Flexibility: Generous PTO, hybrid work model, and family-first policies. Growth: Continuous learning programs and cross-functional growth opportunities. Qualification : Bachelors degree in Business Administration, Marketing, or a related field

Accounts Receivable Specialist Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize infrastructure through Infrastructure Monetization. Headquartered in Denver, we operate across 12,000+ sites in over 10 countries, focusing on measurable sustainability and operational impact. Position Summary Redaptive is seeking a self-motivated Accounts Receivable Specialist to join our Accounting Team in Pune. This role focuses on full-cycle Accounts Receivable activities, month-end close processes, revenue recognition, and collections, specifically supporting U.S.-based operations. Key Responsibilities Accounts Receivable & Analysis Manage full-cycle A/R activities: invoicing, payment application, and month-end close. Analyze A/R aging reports to identify trends, discrepancies, and areas for improvement. Conduct reconciliations to ensure accuracy in transactions and contract management. Collections & Reporting Proactively manage overdue invoices and resolve billing disputes with customers. Handle internal adjustments including credit memos, RMAs, and write-offs. Perform month-end duties: journal entries, deferred revenue, amortization schedules, and accruals. Generate regular Aging reports and respond to ad hoc financial requests. Collaboration & Audit Support Collaborate with sales, customer service, and finance to resolve collection issues. Maintain order records in Salesforce and assist with sales-type lease accounting. Prepare documentation for internal and external audits to ensure compliance. Required Skills & Qualifications Education: Bachelor s degree in Accounting or Finance (Master s preferred). Experience: 4 6 years of relevant A/R experience, preferably with U.S.-based organizations. Software: Proficiency in NetSuite and Microsoft Excel; experience with Salesforce is preferred. Core Knowledge: Strong understanding of accounting principles and revenue recognition. Attributes: Detail-oriented, proactive, and comfortable with flexible working hours. Perks & Benefits Financial: Competitive pay, performance bonuses, and equity participation. Wellbeing: Comprehensive health insurance and Employee Assistance Program. Flexibility: Hybrid work model and generous paid time off. Development: Access to curated learning programs and certifications. Qualification : Bachelors degree in Accounting or Finance (Masters preferred)

Legal Operations Associate Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize infrastructure with no upfront capital through Infrastructure Monetization. Founded in 2015 and headquartered in Denver, Colorado, we operate across 12,000+ sites in over 10 countries with a mission-driven, fast-paced culture. Position Summary Redaptive is seeking a Legal Operations Associate to support day-to-day activities within the Legal Department. This role is responsible for managing contracts, tracking legal workflows, and supporting compliance and process improvement initiatives in a growing, fast-paced organization. Key Responsibilities Contract Management & Tracking Prepare and file legal and corporate documents in internal systems. Maintain accurate records of contracts, legal files, and correspondence. Monitor contract lifecycles, including signature routing, renewals, and expirations. Coordinate contract requests between internal stakeholders and the Legal Department. Workflow Coordination Triage incoming legal requests and support task allocation to optimize turnaround times. Serve as a liaison between the Legal Department and other internal departments. Department Support Support legal due diligence, audits, and compliance documentation efforts. Liaise with external counsel and vendors for document collection. Participate in process improvement initiatives to enhance efficiency. Required Skills & Qualifications Software Tools: Familiarity with document management tools (e.g., Contract Wrangler, SharePoint, Salesforce). Task Management: Experience with ticketing systems such as JIRA or Asana. Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Knowledge: An understanding of legal document types is a plus. Experience: 1 2 years in a legal, compliance, or corporate administrative environment. Education: Bachelor s degree in Law, Business Administration, or a related field. Perks & Benefits Financial Wellbeing: Competitive pay, performance bonuses, and equity participation. Flexibility: Hybrid work model and generous paid time off. Growth: Access to continuous learning programs and certifications. Live Well: Comprehensive health insurance and Employee Assistance Program. Qualification : Bachelors degree in Law, Business Administration or a related field