Hiring AND Recruiting Jobs in Indore

Job Summary: We are looking for a highly skilled Director of Engineering to lead our engineering teams and shape the technical strategy at Systango. As a key leader in the organization, you will be responsible for overseeing engineering efforts, guiding technical direction, and ensuring the successful delivery of scalable and high-quality software solutions. This role requires significant leadership experience in engineering, expertise in solutioning, and a passion for client engagement. You will work cross-functionally with product management, front-end development, DevOps, and sales teams to deliver on our technical vision and drive company growth. Key Responsibilities: Leadership and Team Management: Lead and Manage Engineering Teams: Oversee, mentor, and guide a large engineering team, ensuring the necessary resources, support, and professional development for team success. Recruitment and Talent Development: Attract, hire, and retain top-tier engineering talent while fostering a culture of continuous learning and growth. Performance Management: Set clear performance goals, conduct performance reviews, and provide regular feedback to drive individual and team success. Cross-functional Collaboration: Collaborate with other engineering leaders, product managers, and stakeholders to align technical initiatives with business goals. Technical Strategy and Execution: Technical Leadership: Define and drive the company s technical vision, ensuring software solutions are scalable, reliable, and high-performing. Architecture Oversight: Provide guidance on software architecture, ensuring the adoption of best practices and industry standards in system design and implementation. Code Quality and Best Practices: Establish and enforce coding standards and best practices across all engineering teams to maintain high-quality outputs. Innovation and R&D: Encourage innovation and research into emerging technologies and methodologies to enhance Systango s capabilities. Project Management and Delivery: Project Planning: Work closely with project managers and product owners to define project scope, timelines, and resource allocation. Delivery Excellence: Ensure on-time, high-quality delivery of software solutions, managing risks and resolving any issues during development. Client Engagement and Relationship Management: Engage directly with clients to understand their technical needs, propose solutions, and manage expectations. Operational Excellence: Process Improvement: Identify areas to optimize engineering processes, boost efficiency, and improve development quality. Budget Management: Develop and oversee the engineering budget, ensuring resource allocation aligns with company financial goals and objectives. Required Qualifications: Education: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. Experience: 10+ years of experience in software engineering with a strong focus on backend development. 5+ years in an architecture role, leading large engineering teams in a fast-paced environment. Proven experience in client engagement and solution design. Technical Expertise: Strong proficiency in one or more technologies (e.g., Java, Python, Node.js, ReactJS) and experience with one or more cloud platforms (e.g., AWS, Azure, Google Cloud). Expertise in software architecture, microservices, API design, and database management. Experience with DevOps practices, CI/CD pipelines, and infrastructure as code. Leadership Skills: Proven ability to lead, mentor, and develop engineering teams. Strong decision-making capabilities and the ability to influence technical direction across all levels of the organization. Communication Skills: Exceptional verbal and written communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders. Experience in client-facing roles and delivering technical presentations. Preferred Qualifications: Experience in the IT services industry, working with global clients across multiple sectors. Knowledge of front-end technologies and how they integrate with backend systems. Relevant certifications (e.g., AWS Certified Solutions Architect, PMP) are a plus. Be a part of a growing and innovative company that is shaping the future of digital engineering. Work alongside talented professionals and collaborate with top-tier clients. Opportunity to influence the technical direction of a forward-thinking organization and make a lasting impact. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field.

Technical Recruiter Job Category: Non-Technical Department: Human Resources Job Location: Indore, India Experience Required: 5+ Years About the Role: We are looking for a detail-oriented and skilled Technical Recruiter with a minimum of 5 years of experience in recruiting for technical roles. The ideal candidate will have a strong understanding of technology, programming languages, and a proven ability to source candidates through various job portals and networks. Key Responsibilities: Source candidates through multiple channels including job boards, social media, and professional networks. Conduct interviews and assess candidates' technical skills for various roles within the company. Collaborate with hiring managers to understand job requirements and develop comprehensive recruitment strategies. Manage the entire recruitment process, from job posting to offer negotiation. Maintain a database of candidates and track recruitment metrics to ensure a smooth hiring process. Stay updated on industry trends and best practices to continually improve recruitment strategies. Education & Experience: Bachelor s degree in Human Resources, Business Administration, or a related field. At least 5 years of experience in technical recruiting or a relevant role with hands-on experience recruiting for technical positions. Skills & Competencies: Strong understanding of various technical roles and programming skills required in the IT industry. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment while maintaining a high level of organization. Proficiency in using applicant tracking systems (ATS) and recruitment software. Strong organizational skills, time management, and ability to prioritize tasks effectively. What We Offer: Learning & Growth: We support your professional development at every step of your career. Cutting-Edge Technologies: Engage in pioneering and innovative recruitment projects. Global Opportunities: Expand your horizons and work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations, team activities, and outings. Best of Breed Compensation: Competitive salary and performance-based rewards. 5-Day Work Week: We promote a healthy work-life balance. Group Health Insurance: Comprehensive coverage for your health and well-being. Open Door Policy: We value your ideas and feedback, fostering a culture of openness. Beautiful Office in Indore: Work in India s cleanest city, with a modern and collaborative office environment. Join Serosoft today! Help us build the future with exceptional talent, and enjoy the benefits of being part of an innovative and dynamic team. Qualification : Bachelors degree in Human Resources, Business Administration, or a related field.

Job Description Technical Expertise Hands-on working with complicated customization of the latest versions of Adobe Commerce (Magento) Regular review of codes before it goes for UAT and optimize the system for speed and scalability Identify the production and automation opportunities as per the internal team requirement Stay up to date with the latest Adobe Commerce (Magento) technology Project Delivery Understand the business requirements of clients to design & deliver the best possible solutions to the client Working hands-on on the projects to ensure timely and quality delivery of the projects Guide and train the team to help them execute their projects Identify and implement the process improvements related to effective coding practices Responsible for the flawless delivery of each and every project Team Building & Management Build a high performing team with right technical talent and outstanding project execution skills Get involved in team building by actively participating in hiring, training and people management of team members Requirements Requirement: Min 3.5+ years of experience in Adobe Commerce (Formerly Magento) Experience in developing/editing third-party extensions Extensive experience with PHP and MySQL Experience with JavaScript frameworks such as jQuery Must handle multiple projects simultaneously Developer with strong PHP, Zend, and object-oriented programming experience Good experience of Magento core development (PHP) and Module development which involves database-level operations (Creating new tables in the database and developing Models) Website Development project including both back-end customizing API, plugins, and modules

Position: Senior Manager QA Job Category: Technical Department: QA Location: Indore, Madhya Pradesh Experience: 15+ years Employment Type: Full-Time, Permanent About the Role: Serosoft, India s leading Educational ERP Software company, a Deloitte Fast 50 and ET Growth Champion, is hiring a Senior Manager QA to ensure our software and systems meet the highest standards of quality and reliability. The role focuses on delivering top-notch software products aligned with customer expectations, regulatory standards, and business objectives. Key Responsibilities: Prepare a strategy for quality product delivery. Strategize, plan, design, prepare, review, execute, monitor, and control Functional Test (positive and negative), Database Test, Regression Test, Smoke Test, Sanity Test, Performance Test (Load and Stress), UI Responsive test. Strategize, plan, design, write scripts, execute, monitor, and control automation of regression and performance tests. Plan, execute, monitor, and control defects/bugs management reporting and driving closure. Validate and reproduce production support bugs/incidents. Conduct Incident Trend Analysis, perform RCA, figure out the scope of improvements, decide actionable items, and drive implementation and closure of actionable items. Education & Experience: BE/BTech, ME/MTech (Computer Science), or MCA preferred. 15+ years in software testing (manual & automation) with 5+ years in managing testing projects. Prior experience as QA Manager or Test Architect. Expertise in SDLC, STLC, Agile processes, and performance testing. Proficient in test planning, execution, and various testing types (functional, regression, security, performance, etc.) Skilled in automation and incident trend analysis (RCA). Experience leading teams of 20+ members. Skills & Competencies: Expertise in Data-driven and Keyword-driven Testing Frameworks. Proficient in cross-browser and parallel testing with Selenium WebDriver, Cucumber, Selenium Grid, and similar tools. Strong multitasking abilities and adherence to strict deadlines. Knowledge of Mobility Testing, BDD frameworks, and CI/CD pipelines (preferred). Tools: Selenium, AutoIT, UFT, LoadRunner, JMeter, JIRA, MS Office, Git. Languages: Core Java. Technologies: HTML, XML, VB Script. Databases: MS Access, SQL Server, Oracle, MySQL, MongoDB. Operating Systems: Windows, Ubuntu, Mac OS. Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! If you're a seasoned QA professional with extensive experience in leading quality assurance initiatives, we invite you to apply and be part of our dynamic team! Qualification : BE/BTech, ME/MTech (Computer Science), or MCA preferred.

Job Title: Customer Support Executive (L1) SaaS Location: Indore, India (Onsite) Shift Timing: UK/USA Shift | Full-Time About AI Trillion AI Trillion is a leading marketing automation SaaS company transforming the eCommerce landscape. Our innovative platform integrates customer engagement, AI-powered personalization, marketing automation, and data analytics to help online businesses boost customer experiences and drive scalable revenue growth. We re rapidly expanding and looking for motivated individuals to join our journey of innovation and impact. Position Overview We are hiring a Customer Support Executive (L1) to serve as the frontline liaison between AI Trillion and our valued clients. In this critical role, you will provide timely, professional support and guidance to users navigating our SaaS platform. Your focus will be on resolving issues, enhancing customer satisfaction, and contributing to long-term retention. Key Responsibilities Respond promptly and professionally to customer queries via email, chat, and phone. Diagnose technical issues, troubleshoot problems, and provide clear, actionable solutions or workarounds. Assist customers with platform setup, onboarding, and configuration to ensure a smooth user experience. Escalate complex issues to relevant internal teams and track resolution progress. Document customer interactions accurately in the CRM system for future reference. Collaborate with colleagues to share knowledge, improve support processes, and elevate team performance. Proactively educate customers on platform features, updates, and best practices to maximize value. Stay informed on product enhancements and industry trends to provide knowledgeable assistance. Requirements Bachelor s degree in Business Administration, Computer Science, or related field or equivalent experience. Prior experience in customer support or help desk roles, preferably within a SaaS or technology environment. Strong verbal and written communication skills, able to explain technical details clearly to non-technical users. Excellent problem-solving abilities with calmness under pressure. Familiarity with eCommerce platforms and marketing automation is advantageous. Ability to work independently and in a team, adapting to fast-paced workflows. Willingness to work flexible shifts, including weekends and holidays, aligned with UK/USA time zones. Opportunity to work with cutting-edge SaaS technology impacting global eCommerce businesses. Collaborative and growth-oriented workplace culture. Continuous learning and professional development support. Competitive compensation with shift differentials for UK/USA hours. Apply Now If you are passionate about customer service and ready to play a vital role in a fast-growing SaaS company, we want to hear from you! Join AI Trillion and help us deliver exceptional customer experiences worldwide. Qualification : Bachelors degree in Business Administration, Computer Science, or related fieldor equivalent experience.

Job Title: Customer Success Manager (SaaS) Location: Indore, India (Work from Office) Shift Timing: UK/USA Shift | Full-Time | B2B SaaS About AI Trillion AI Trillion is a leading SaaS-based marketing automation platform helping eCommerce businesses accelerate growth through AI-driven personalization, customer engagement, email automation, and advanced analytics. Our all-in-one solution empowers online retailers worldwide to build meaningful relationships and scale efficiently. As we expand globally, we re looking for customer-centric professionals to help shape the future of digital commerce. Role Overview We re hiring a Customer Success Manager (CSM) to join our dynamic team in Indore. This role is key to delivering an exceptional customer experience across our SaaS product ecosystem. You ll manage end-to-end client relationships from onboarding and training to retention and renewals primarily supporting clients in UK and US markets. Key Responsibilities Customer Onboarding & Implementation Lead new clients through seamless onboarding, ensuring optimal platform configuration based on business objectives. Collaborate across teams to align on implementation goals and ensure a smooth handover from sales to support. Product Adoption & Engagement Drive feature adoption through training sessions, product walkthroughs, and personalized client strategies. Help clients realize value quickly by demonstrating clear ROI and success benchmarks. Relationship & Account Management Serve as the primary point of contact for assigned accounts, building trust and long-term relationships. Deliver proactive support, issue resolution, and regular check-ins to maintain client satisfaction. Customer Health Monitoring Track engagement metrics and customer behavior to assess health scores. Create re-engagement strategies for at-risk customers to reduce churn. Feedback & Advocacy Gather insights to support product development and enhancements. Identify potential case studies and referenceable clients for testimonials and reviews. Retention, Renewals & Growth Collaborate with sales and marketing on renewals, upsells, and cross-sell strategies. Support initiatives to increase Customer Lifetime Value (CLTV) and Net Revenue Retention (NRR). Required Qualifications Bachelor s degree in Business, Marketing, Communications, or a related field. Minimum 2 years experience in Customer Success, Account Management, or Customer Support in a SaaS or B2B tech environment. Excellent communication, problem-solving, and relationship-building skills. Ability to understand and explain technical products in simple, value-focused terms. Proficiency with tools like Zendesk, HubSpot, Intercom, Gainsight, or similar. Comfortable working UK/US time zones from our Indore office. Competitive salary + performance-based incentives. High-growth career path in a global SaaS organization. Exposure to international clients and enterprise accounts. Collaborative team culture with a focus on innovation and learning. Ongoing mentorship, skills training, and knowledge sharing. Join Our Customer Success Team If you re passionate about building meaningful relationships, driving customer value, and growing within the SaaS industry, this is your chance to make an impact. Apply Now and be part of AI Trillion s mission to transform eCommerce with intelligent automation. Qualification : Bachelors degree in Business, Marketing, Communications, or a related field.

Backend Python Developer (SDE II) Indore Location: Indore, India Job Type: Full-Time | On-site Experience Level: Mid-Level (2 5 Years) Industry: Software Development / Aviation Tech Keywords: Python Developer Jobs in Indore, Backend Developer SDE II, REST API Developer, Database Design Python, SFTP Python Developer, Python Backend Jobs India Job Overview We are hiring a Backend Python Developer (SDE II) to join our growing engineering team in Indore. In this role, you will be responsible for developing, maintaining, and optimizing robust backend systems and APIs using Python. The ideal candidate has hands-on experience working with complex backend architectures and integrating third-party services. You will collaborate with frontend developers, DevOps teams, and product managers to build scalable and high-performance systems that power next-gen aviation technologies. Key Responsibilities Write efficient, scalable, and reusable Python code. Develop and maintain RESTful APIs and backend services. Integrate applications with third-party web services, including: Database updates based on business logic File interaction with remote SFTP servers via Python scripts Calling external REST APIs for various use cases Perform unit testing, debugging, and performance tuning. Design, implement, and optimize relational and non-relational databases. Translate product requirements into technical solutions. Collaborate with cross-functional teams to ensure smooth project delivery. Stay updated with the latest technologies and continuously improve skillsets. Required Skills & Qualifications 2 5 years of professional experience in Python backend development. Proficiency in building REST APIs and server-side logic. Experience with database design (SQL and/or NoSQL). Familiarity with SFTP integration, file handling, and external API consumption. Strong debugging, testing, and troubleshooting skills. Ability to write clean, modular, and well-documented code. Good understanding of software architecture, backend frameworks, and best practices. Excellent communication and collaboration skills. Bachelor s degree in Computer Science, Engineering, or related field. Preferred Qualifications (Nice to Have) Experience with cloud services (AWS, Azure, or GCP) Familiarity with containerization (Docker, Kubernetes) Understanding of CI/CD pipelines and DevOps practices Knowledge of security best practices for backend development Competitive salary and performance-based incentives Access to cutting-edge technologies and tools A real opportunity to shape the future of aviation tech A collaborative and inclusive work culture Continuous learning and career development support Join Us If you are a passionate Python backend developer ready to take ownership of your code and build impactful backend solutions, we would love to hear from you. Apply now to be a part of our tech-driven team in Indore! Qualification : Bachelors degree in Computer Science, Engineering, or related field.