Holistic Support Jobs in Bengaluru

1062 Jobs Found

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Application Support Engineer I

Tekion

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Application Support Engineer I Location: Bangalore Experience: Up to 2+ Years About Tekion Tekion is revolutionizing the automotive industry with the first cloud-native automotive platform, transforming an ecosystem that hasn t seen major innovation in over 50 years. Our Automotive Retail Cloud (ARC), Automotive Enterprise Cloud (AEC), and Automotive Partner Cloud (APC) connect OEMs, dealerships, consumers, and partners through one seamless platform. Leveraging big data, AI, and machine learning, Tekion delivers the best automotive retail experiences across North America, Asia, and Europe. Role Overview We are looking for an enthusiastic Application Support Engineer I who loves challenges, enjoys problem-solving, and is passionate about delivering exceptional customer experiences. You will act as a subject matter expert in your domain, supporting our dealership clients, coordinating technical issues, and ensuring the support team follows processes and delivers solutions effectively. Key Responsibilities Take ownership of customer-reported issues and ensure problems are resolved end-to-end. Research, diagnose, troubleshoot, and identify solutions to resolve system and application issues. Follow standard escalation procedures for unresolved issues and coordinate with internal teams. Understand applications both functionally and technically. Use internal databases and external resources to provide accurate technical solutions. Ensure all issues are properly logged and tracked. Prioritize and manage multiple open issues simultaneously. Prepare accurate and timely reports on support activities. Document technical knowledge in notes, manuals, and knowledge bases. Support rotational shifts as required. Required Skills & Experience 0 2+ years of experience in application, production, or product support. Advanced knowledge of SQL, MongoDB, and basic network configurations. Strong understanding of databases, APIs, and coding fundamentals. Ability to learn and master company-specific software. Strong problem-solving skills and attention to detail. Excellent written and verbal communication skills. Ability to diagnose and address application-related issues effectively. Understanding of IoT and software systems is a plus. Be the first point of contact for dealership clients, ensuring their technical issues are resolved quickly. Play a key role in improving customer satisfaction by providing accurate and timely solutions. Contribute to a knowledge-sharing culture through documentation and process improvements. Work in a collaborative, agile environment alongside cross-functional teams on challenging projects.

Application Support Application Support Engineer Application engineer
TE

Customer Support Engineer I - Crm

Tekion

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Customer Support Engineer I CRM Location: Bangalore About Tekion Tekion is transforming the automotive retail industry with the first cloud-native platform, including: Automotive Retail Cloud (ARC) for dealerships and retailers Automotive Enterprise Cloud (AEC) for manufacturers and large enterprises Automotive Partner Cloud (APC) for technology and industry partners The platform leverages Big Data, Machine Learning/AI, and IoT to deliver seamless, intuitive solutions connecting OEMs, dealers, and consumers. Tekion employs ~3,000 people globally and emphasizes innovation, entrepreneurial spirit, and collaboration. Role Overview As a Customer Support Engineer I CRM, you will provide end-to-end customer support for Tekion s cloud platform. You will be responsible for resolving technical issues, documenting solutions, and ensuring an excellent customer experience. Core Responsibilities Take ownership of customer-reported issues and see them through to resolution. Research, diagnose, troubleshoot, and identify solutions to system issues. Follow standard procedures for proper escalation of unresolved issues to internal teams. Understand the application both functionally and technically. Reference internal databases and external resources to provide accurate technical solutions. Ensure all issues are properly logged in the system. Prioritize and manage multiple open issues simultaneously. Prepare accurate and timely reports. Document technical knowledge in the form of notes, manuals, and guides. Required Skills Experience as an Application, Product, or Customer Support Engineer. Ability to quickly learn and master employer-specific software. Strong problem-solving skills for complex technical issues. Excellent written and verbal communication skills. Ability to diagnose and address application issues efficiently. Basic understanding of IoT and software (preferred but not mandatory). Comfortable working rotational shifts. Hands-on experience with chat or ticketing tools for customer interaction.

Customer Support Customer Support Engineer Customer Engineer
ST

Director Customer Success & Support

Secpod Technologies

15+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Director Customer Success & Support Location: Bangalore | Employment Type: Full-Time | Experience: 15+ Years About SecPod SecPod is a leading cybersecurity technology company dedicated to preventing cyberattacks through proactive security. Our core offering, the Saner Platform, helps organizations establish a strong security posture through preventive, automated, and intelligent cybersecurity solutions. Role Summary The Director of Customer Success & Support will own the post-sales customer journey, including onboarding, technical adoption, value realization, and retention. This role requires a technically strong leader with deep experience in cybersecurity or enterprise security SaaS products to lead CSMs, Onboarding Specialists, and Support Engineers. Key Responsibilities Customer Onboarding & Time-to-Value Lead onboarding programs for both Cloud/SaaS and On-Prem deployments. Standardize deployment and configuration procedures for rapid time-to-value. Collaborate with Product and Engineering to enhance the user onboarding experience. Technical Support & Escalation Management Lead Saner Platform Support operations and own critical KPIs: FRT, MTTR, CSAT, and backlog. Oversee Root-Cause Analysis (RCA) and Corrective/Preventive Actions (CAPA). Manage 24x7 support coverage and track feature requests and bugs with Product Management. Customer Success & Value Realization Own customer retention, renewal, and expansion outcomes. Develop success playbooks and adoption frameworks aligned with client security objectives. Conduct Executive Business Reviews (EBRs) and implement proactive churn recovery strategies. Team Leadership Scale and mentor a high-performance organization focused on customer empathy and accountability. Drive continuous upskilling in cybersecurity and SecPod product architecture. Required Experience & Skills Experience: 15+ years in Customer Success or Technical Support for cybersecurity/enterprise SaaS. Technical Proficiency: Strong knowledge of IT infrastructure, endpoint security, and Linux/Unix/Windows/Mac systems. Systems Knowledge: Experience with Zendesk, HubSpot, and Salesforce. Bonus Skills: Scripting (PowerShell/Python) and cybersecurity certifications. Education: BE / MCA or equivalent technical degree. Qualification : BE / MCA or equivalent technical degree

Director Customer Customer Success Support Customer Support
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Gen AI Support Engineer-2

Exotel

4-7 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Gen AI Support Engineer-2 Location: Bengaluru Experience: 4 7+ years Employment Type: Full-time About Us Exotel is the leading full-stack customer engagement platform and virtual telecom operator for emerging markets. Since its inception in 2011, Exotel has been powering 50 million daily engagements across voice, video, and messaging channels. We provide our unified customer engagement solutions to over 6000 companies globally, including industry leaders like Ola, Swiggy, Flipkart, GoJek, Byjus, Urban Company, HDFC Bank, Zomato, and Oyo. With $100 million in Series D funding and an ARR of $60 million, Exotel is a growth-stage company poised for massive impact. Overview We're seeking a Gen AI Support Engineer-2 to join our team. As an L2 Support Engineer, you will be the highest level of technical escalation within the support organization. Your role will encompass system reliability, platform integrity, troubleshooting mission-critical production issues, and collaborating with engineering teams for architecture feedback. Additionally, you'll help mentor junior engineers and improve operational processes and tools for large-scale environments. If you're passionate about writing clean code with Python and Django and want to contribute to a fast-paced, mission-driven company, this role is for you! Responsibilities Mission-Critical Issue Resolution: Own the resolution of high-priority, time-sensitive production issues. Root Cause Analysis (RCA): Lead RCA reviews and push for systemic improvements in system architecture and processes. Performance Optimization: Identify bottlenecks and propose architectural changes to improve system performance and scalability. Patch Management: Assist in configuring, deploying, and testing patches, releases, and application updates to production environments. SME for Production Systems: Serve as the Subject Matter Expert (SME) for Exotel's production systems and integrations. Cross-Team Collaboration: Work with Delivery, Product, and Engineering teams to influence system design, rollout strategies, and improvement plans. Mentorship: Lead and mentor L1/L2 engineers on troubleshooting best practices and continuous learning. Code Writing & Automation: Write clean, maintainable code for internal tools, scripts, and automation using Python and Django. Support Tooling: Automate recovery workflows and design support tools for proactive monitoring. Operational Excellence: Establish and improve SLAs, monitoring dashboards, alerting systems, and operational runbooks to ensure system reliability. Must Have Skills Backend Development Support: 3+ years of experience in backend development support, production support, or DevOps/SRE roles. Core Technologies: Proficiency in Python, Django, SQL, and troubleshooting in Linux. Web Technologies: Strong understanding of HTML, CSS, JavaScript, and other web technologies. Distributed Systems & Cloud: Experience working with distributed systems, cloud architecture (AWS), Docker, and Kubernetes. Automation: Strong scripting skills with Bash/Python for automation and operational support. CI/CD & Observability: Good understanding of CI/CD, observability tools, and release management workflows. Communication Skills: Excellent communication, leadership, and incident command skills for managing production issues and cross-functional collaboration. Nice to Have Experience with AI-powered systems and machine learning technologies. Familiarity with monitoring systems like Prometheus, Grafana, or Elasticsearch. Knowledge of microservices architectures and scaling distributed systems. Innovative Work: Be at the forefront of cloud-based communications technology and AI-driven customer engagement platforms. Impact: Play a key role in maintaining and optimizing systems that power millions of customer interactions daily. Growth Opportunities: Be part of a fast-growing company with ample learning opportunities and career development. Collaborative Environment: Work in a supportive, inclusive environment where your input and ideas matter. Competitive Benefits: Comprehensive benefits package including health insurance, mental wellness support, and more.

Ai Gen Ai Support Engineer Ai engineer
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Technical Support Engineer - L2

Blueoptima

10-15 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Technical Support Engineer - L2 Job Type: Full-Time Location: Bangalore Department: Technical Support About BlueOptima: At BlueOptima, our mission is to be the global leader in optimizing the performance of software engineers across all industries. Through our cutting-edge metrics in software development, we empower large organizations to build better software, faster and at lower costs. Our innovative technology pushes the boundaries of what s possible, making a real difference in software delivery. With a global presence including offices in London, India, Mexico, the US, and Japan we are a diverse team of 120 people from over 20 countries. We foster a collaborative, open-minded environment where every individual can create their own success story in a high-performance setting. Job Description: As a Technical Support Engineer - L2, you will play a critical role as the senior technical leader between customer-facing teams, Product Management, and Engineering. You will provide deep technical expertise, troubleshooting complex issues, contributing to product development, and ensuring the smooth success of customer engagements. This role is highly dynamic and involves working closely with multiple teams, managing escalated support cases, coordinating new features and fixes, and creating internal best practices. Key Responsibilities: Customer Success Support: Act as a technical lead for pre-sales, deployment, and support teams. Troubleshoot escalated support issues, replicate environments, and collaborate with engineering to resolve problems quickly and efficiently. Product Feedback & Roadmap Alignment: Actively participate in "road-testing" pre-release software, providing crucial feedback to Product Management, and helping ensure customer requirements are aligned with the product roadmap. Technical Exploration & Research: Lead deep technical investigations, such as benchmarking custom use cases, and prototype new features to improve the overall customer experience. Enablement & Knowledge Sharing: Contribute to internal documentation, including product capabilities and best practices, and deliver regular training sessions to technical teams to promote continuous learning. Qualifications: Core Technical Skills: Advanced Systems Administration: Expertise in Linux and Windows, including performance tuning, kernel parameters, and filesystem management. Scripting Skills: Strong proficiency in Bash, Python, or similar languages to automate complex tasks and gather detailed debugging data. Enterprise Storage: Experience with SAN, NAS, and related enterprise storage technologies and architectures. Disaster Recovery: Hands-on experience with data copy, replication, and disaster recovery solutions. Cloud Storage: Experience working with Cloud Object Stores like AWS S3, Azure, or Google Cloud. Virtualization & Containerization: Knowledge of Docker, IaaS, and PaaS technologies. Additional Technical Skills: In-depth knowledge of version control systems (Git, Subversion). Familiarity with security concepts (Kerberos, SSL/TLS, LDAP). Advanced networking knowledge, including packet tracing and tuning. Understanding of Java concepts and integrations. Experience & Education: 10-15 years of experience in IT, with a focus on Linux-based systems and enterprise environments. Bachelor s degree in Computer Science or a related field. Soft Skills: Communication: Ability to explain complex technical concepts to both technical and non-technical audiences. Problem-Solving: Strong methodical troubleshooting skills and the ability to think critically in high-pressure situations. Customer-Facing Experience: Previous experience in customer-facing roles, with the ability to manage expectations and deliver results. Calm Under Pressure: A composed, professional demeanor even in high-stakes situations. Continuous Learning: Enthusiasm and curiosity to stay ahead of new technologies and industry trends. At BlueOptima, you ll be part of a pioneering company with a mission to transform the way software performance is optimized. We value innovation, collaboration, and individual growth, offering a dynamic and high-performance environment where your contributions truly make an impact. If you re looking to advance your career while working with cutting-edge technology, BlueOptima is the place to be. Qualification : Bachelors degree in Computer Science or a related field

Technical Support Technical support Support Technical Engineer
UA

Principal Electronics Engineer - Embedded Hardware

Ultraviolette Automotive

8-14 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Principal Electronics Engineer Embedded Hardware Location: Bengaluru Experience: 8 14 years Industry: Automotive / EV / Manufacturing Employment Type: Full-time About Ultraviolette Join the Charge. Create the Future. At Ultraviolette, we are more than just a company we re a movement that s reshaping the future of electric mobility. From building India s fastest electric motorcycle to designing the world s most advanced electric scooter, we thrive on pushing the boundaries of what s possible. We are a team of engineers, designers, and trailblazers united by a passion to craft machines that are sustainable, intelligent, and exhilarating. Every bolt, every line of code, and every component is designed with a singular mission: to accelerate the global shift toward next-generation mobility. Role Overview We are looking for a Principal / Lead Electronics Engineer Embedded Hardware to take ownership of vehicle electronics architecture, embedded systems design, diagnostics, and system-level validation for our next-gen electric vehicles. In this role, you will be at the forefront of developing high-performance electronic control units, telematics, and connected systems for future-ready vehicles. You will drive architecture decisions, system integration, and compliance, working alongside cross-functional teams to bring innovation from concept to the street. Key Responsibilities 1. Vehicle Electronics Architecture Design and bring to production electronic hardware including ECUs, display clusters, and telematics modules. Develop high-speed embedded designs with RF, sensor integration, and communication interfaces (CAN, LIN, UART, SPI, I2C). Create and maintain system schematics, architecture documentation, and interface definitions. 2. Embedded Hardware Design Develop embedded platforms with high-performance microcontrollers/processors to support vision systems, graphics, radar/LiDAR, audio, and OS-based applications. Architect and validate connected systems involving GNSS, LTE, BLE, Wi-Fi. Lead the design and integration of vehicle subsystems like lighting, clusters, IMUs, and more. Collaborate closely with firmware teams on hardware-software integration, bootloaders, and OTA functionality. 3. Diagnostics & Compliance Implement UDS-based diagnostics, fault logging systems, and service tools. Ensure compliance with AIS-004, ISO 26262, and other automotive design standards. 4. Testing & Validation Define and execute component-level and vehicle-level validation test plans. Utilize tools like Vector CANoe, CANalyzer, ETAS INCA, oscilloscopes, and spectrum/network analyzers for debugging and validation. 5. Cross-functional Collaboration Partner with teams across mechanical, software, UX, powertrain, and wire harness for holistic system integration. Work with mobile and cloud teams to enable real-time data streaming, diagnostics, and OTA updates. Actively contribute in design reviews, DFMEAs, and root cause analyses of field issues. Required Qualifications & Skills B.E. / M.E. / B.Tech / M.Tech in Electronics, Electrical, Mechatronics, or related disciplines. 8+ years of embedded hardware design experience, preferably in 2W/EV/automotive domain. Strong understanding of embedded C and scripting languages (e.g., Python, MATLAB, Octave). Experience with circuit simulation tools (e.g., PSPICE, LTSPICE, SIMPLIS, Simetrix). Hands-on expertise in RF design, signal/power integrity, EMI/EMC compliant layouts. Proficiency in PCB design tools (e.g., OrCAD, Altium, Mentor Graphics). Demonstrated experience in designing systems with multi-core processors, memory chips, SoMs, and high-speed interfaces (USB, Ethernet, LVDS, MIPI). Deep knowledge of embedded communication protocols (CAN, LIN, SPI, UART, I2C). Strong debugging and problem-solving skills in hardware validation and field testing. Nice to Have Hands-on experience in vehicle electronics development for 2W, 4W, or electric vehicles. Familiarity with DFT/DFA (Design for Testing/Assembly) methodologies. Experience with manufacturing and compliance testing for embedded hardware. Background in developing connected vehicle ecosystems with OTA capabilities. Passionate about emerging technologies in mobility, EVs, and embedded systems. Be part of India s electric mobility revolution where engineering meets adrenaline. Work on world-class technologies that are pushing global boundaries. Join a culture that encourages innovation, learning, and ownership. Collaborate with passionate teams building next-gen mobility experiences. Qualification : B.E. / M.E. / B.Tech / M.Tech in Electronics, Electrical, Mechatronics, or related disciplines

Principal Electronics Engineer Principal engineer Electronics Engineer
BY

Finance Controller

Bytexl

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Finance Controller Location: Bangalore Experience: 8-10 years Company Overview: Our vision is to be the leading EdTech company transforming engineering education across India. We aim to provide every engineering student access to holistic, industry-relevant education that boosts skills and employability. Through innovation, we bridge the gap between academia and industry, shaping highly skilled professionals to contribute to national development. Position Overview: We are looking for an experienced Finance Controller to lead and oversee the financial operations of our fast-growing EdTech company. This role involves managing corporate accounting, regulatory and financial reporting, budgeting, forecasting, and developing internal controls. You will provide financial insights and business analytics to support strategic decision-making and drive organizational growth. Key Responsibilities: Financial Management: Oversee all financial operations: accounting, budgeting, forecasting, cash flow, and reporting. Ensure accurate financial statements in compliance with GAAP/IFRS and regulatory requirements. Prepare and present monthly, quarterly, and annual financial reports to senior management and stakeholders. Monitor cash flow, working capital, and capital expenditures. Budgeting & Forecasting: Lead the annual budgeting process with department collaboration. Prepare rolling forecasts and variance analyses; highlight trends and insights for leadership. Conduct financial planning and analysis to support business growth and operational efficiencies. Internal Controls & Compliance: Develop and monitor financial policies, procedures, and controls to safeguard assets and ensure compliance. Coordinate internal and external audits for timely and accurate completion. Ensure adherence to tax laws, statutory reporting, and financial regulations. Strategic Business Partnering: Collaborate with executives to provide financial guidance and insights supporting strategic initiatives. Analyze business drivers, operational trends, and market conditions to deliver actionable insights. Support fundraising, M&A, and investment decision-making processes. Team Leadership: Manage and mentor the finance and accounting team, promoting a collaborative and performance-driven culture. Drive continuous improvements in financial processes, reporting, and team skills development. Qualifications: Education: Bachelor s degree in Accounting, Finance, or related field required. Master s degree or MBA in Finance is a plus. Professional certifications such as CA, CPA, or CMA highly preferred. Experience: 8-10 years in financial management, preferably in EdTech, technology, or startups. Proven expertise in financial planning, budgeting, forecasting, and analysis. Experience managing audits, tax compliance, and regulatory reporting. Prior experience leading and developing finance teams. Skills & Competencies: Strong knowledge of GAAP/IFRS and financial reporting standards. Expertise in financial modeling, data analysis, and business analytics. Familiarity with accounting software (e.g., QuickBooks, NetSuite) and financial management systems. Excellent communication, leadership, and stakeholder management skills. Ability to thrive in a fast-paced environment managing multiple priorities and deadlines. Qualification : Bachelors degree in Accounting, Finance, or related field required.

Finance Controller Finance controller Full-Time Financial Reporting
ME

Data Scientist -i

Meesho

1-2 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Data Scientist - I | Meesho Careers Location: Bangalore, Karnataka | Department: Tech Join Meesho as a Data Scientist and Shape the Future of E-commerce At Meesho, our Data Scientists work on high-impact projects such as fraud detection, inventory optimization, and platform vernacularization, building intelligent systems that enhance the experience of millions of users across thousands of product categories. What You ll Do Design and develop advanced data models and run experiments to derive insights from complex datasets Enhance product usability and identify new growth opportunities through data Analyze reseller behavior to recommend relevant products and increase engagement Design and optimize discount programs to boost reseller sales Identify end-customer preferences to help resellers improve revenue Use analytics to identify supply chain bottlenecks and help suppliers meet SLA requirements Forecast seasonal demand and contribute to strategic planning by modeling key metrics Mentor junior data scientists and help foster a collaborative learning environment Bachelor's or Master s degree in Computer Science, Data Science, or related fields 1 2 years of professional experience as a Data Scientist in a fast-paced, preferably B2C environment Hands-on experience with machine learning, neural networks, and related techniques Proficiency in tools like SQL, Python, R Strong statistical foundation, with expertise in hypothesis testing and model validation Proven ability to conduct and analyze A/B testing Experience working closely with product and tech teams Bonus Points If You Have: Experience in personalization or similar ML problem spaces Familiarity with Big Data technologies such as Apache Spark, Hadoop, or Redshift About Meesho Meesho is India's top-rated e-commerce platform on Glassdoor, known for empowering millions of entrepreneurs across the country. We provide sellers with zero-commission benefits and the lowest shipping costs, serving every serviceable pincode in India. With over 1.75 million registered sellers, Meesho is helping small businesses grow using a unique business model and world-class tech infrastructure. From first-time internet users to seasoned entrepreneurs, our inclusive platform caters to a diverse customer base across India. Our Mission Democratizing Internet Commerce for Everyone Meesho (short for Meri Shop) is dedicated to enabling 100 million small businesses to succeed online, offering them an affordable, reliable, and easy-to-use platform that mirrors local market preferences. Our Culture and Total Rewards We cultivate a performance-driven, people-first culture that values learning, creativity, and excellence. Our "Mantras" guide our daily decisions, from hiring to growth discussions. Meesho Total Rewards includes: Market-leading compensation, including equity-based benefits Holistic wellness through our MeeCare Program: medical insurance, telehealth, wellness events, gym discounts, and more Work-life balance support: generous leave policies, parental benefits, and retirement plans Learning & development assistance and career mobility programs Fun workplace culture with events, personalized gifts, and team engagement activities Join Meesho to work on meaningful data problems, impact millions, and grow your career with a supportive and innovative team. Qualification : Bachelor's or Masters degree in Computer Science, Data Science, or related fields

Data Scientist Data scientist I Full-Time
ME

Product Manager II

Meesho

4+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Product Manager II Location: Bangalore, Karnataka | Department: Product & Design Join Meesho s Fast-Growing Product Management Team At Meesho, our Product Management team drives innovation and growth in a rapidly expanding e-commerce market. We have a user-first mindset and focus on solving problems that matter. Our success in reaching customers across Tier 2, 3, and 4 towns in Bharat speaks volumes about our product-driven approach. Did you know? Nearly 7% of India s households shop with us! If you are someone who thrives in a fast-paced environment and loves the challenge of bringing products to life, we want you to join our team! From collaborating with cross-functional teams to leading product initiatives, you'll play a key role in shaping the future of e-commerce in India. About the Role We are looking for a Product Manager II to take ownership of high-impact problems and work cross-functionally to deliver innovative solutions. In this role, you ll work closely with teams such as software engineering, UX design, category management, marketing, operations, and finance to build products that drive Meesho s mission forward. What You Will Do Market & Customer Understanding: Dive deep into the e-commerce landscape, customer needs, and seller behaviors through research, customer interviews, and competition analysis. Problem Identification & Prioritization: Adopt a structured approach to identify and prioritize the most impactful problems to solve. Break them down into actionable tasks. Solution Discovery: Collaborate with teams to brainstorm, ideate, and experiment with solutions. Test multiple ideas using MVPs, prototypes, and other techniques. Product Delivery: Define detailed product requirements and work with cross-functional teams (design, engineering, business, analytics) to bring solutions to life. Go-to-Market Planning: Develop a go-to-market strategy with business and marketing teams to ensure successful product adoption. Adoption & Metrics: Define and track product metrics, identifying usage patterns and creating action plans to optimize results. Roadmap Creation: Build a product roadmap with at least a 3-month forward-looking view of key customer/business problems to address. What You Will Need 4+ years of experience, with at least 2+ years in product management in a tech-led company (preferably consumer internet) Strong problem-solving skills based on first principles thinking Comfort with product management processes like A/B experimentation, writing product requirement documents, managing product backlogs, and creating roadmaps Excellent communication and stakeholder management skills Preferred Qualifications Experience working in high-growth, consumer internet or e-commerce environments Comfortable driving product decisions with a cross-functional team Familiarity with tools for product management, analytics, and experimentation About Meesho Meesho is a rapidly growing e-commerce platform with a focus on enabling the next billion users to shop online. Our mission is to democratize internet commerce for everyone, especially small businesses across India. With over 1.75 million sellers, we provide industry-first benefits like zero commission and the lowest shipping cost. Our platform caters to underserved, first-time internet users, and our unique business model is built on affordability, local market relevance, and continuous innovation. Our Mission Democratizing Internet Commerce for Everyone Meesho aims to enable 100 million small businesses to succeed online by providing a platform that is affordable, scalable, and accessible to sellers in every corner of India. Culture & Total Rewards At Meesho, we foster a culture of impact-driven collaboration. Our team thrives on continuous learning, problem-solving, and fun. We emphasize a people-centric culture where we recognize performance and invest in employee growth. What We Offer: Market-leading compensation including both cash and equity-based packages Holistic wellness support through our MeeCare Program, offering benefits for physical, mental, financial, and social wellness Generous leave policies, parental benefits, and learning and development assistance Telehealth services, wellness events, and recreational discounts to support work-life balance Personalized gifts, performance recognition, and a fun, engaging workplace culture If you are passionate about solving impactful problems in a dynamic environment and are excited about the future of e-commerce in Bharat, we d love to have you on our team. Apply now to join Meesho and help us build the future of e-commerce!

Manager Product manager Ii Full-Time Product Manager II
ME

Senior Director - Product

Meesho

14+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Senior Director - Product Location: Bangalore, Karnataka | Department: Product & Design About the Team Product Management at Meesho is at the heart of our rapid growth. We re obsessed with understanding customer behavior, allowing us to carve out a unique niche in e-commerce for customers in Tier 2/3/4 towns in Bharat. This approach has fueled our incredible growth. Meesho is trusted by nearly 5% of India s households for their shopping needs. As a Senior Director of Product, you ll collaborate with Developers, Product Managers, Designers, Data Scientists, and Engineers. We prioritize a user-first mindset, with a strong bias for action and impact. We don t just obsess over what to build we re dedicated to executing rigorously to create real-world impact. Besides the hard work, we believe in having fun! Whether you re a movie buff or a sports enthusiast, our team is a blend of fun and productivity. If a game of badminton after brainstorming sessions sounds exciting, you re going to love it here! About the Role We re looking for a visionary Senior Director - Product to lead a talented team of Product Managers, Senior Product Managers, and Product Analysts. As a Senior Director, you ll also be a key cross-functional leader, influencing senior stakeholders from Engineering, Design, Category Management, Marketing, Operations, and Finance to bring new products to life. What You Will Do Own complex and high-impact product charters: Lead strategic initiatives that significantly impact Meesho s growth. Define a compelling product vision: Shape the vision and strategy for your organization, influencing cross-functional teams to align with it. Problem discovery and prioritization: Identify critical problems and break them into smaller, solvable components. Use structured thinking to prioritize them effectively. Innovation through technology: Work with cross-functional teams to brainstorm technology-led ideas to solve prioritized problems. Test ideas using MVPs and prototypes. Ensure high product quality: Oversee product quality through rigorous processes like user acceptance testing and dogfooding. Go-to-market strategy: Develop a comprehensive plan with business and marketing stakeholders to ensure the product's success post-launch. Track product performance: Define key product metrics and monitor them, using data to influence decisions and actions that drive results. Build and manage a product roadmap: Maintain a forward-looking product roadmap that addresses key business and customer needs over at least the next three months. Lead and mentor teams: Guide and inspire a direct team of Product Managers and Product Analysts to deliver exceptional results. What You Will Need 14+ years of experience, with at least 10+ years in product management at a tech-led company (preferably consumer internet) Proven experience in building and leading high-performing teams Exceptional problem-solving skills based on first principles thinking Strong technology understanding and familiarity with product management processes like A/B experimentation Experience managing a direct reporting team of Product Managers About Us Welcome to Meesho, a platform that s revolutionizing how businesses in India grow and thrive. From a single idea, Meesho has become the e-commerce destination for the next billion Indian consumers and aims to empower 100 million small businesses to succeed online. We provide sellers with innovative benefits like zero commission and the lowest shipping costs, while providing them access to Meesho s robust customer base, state-of-the-art tech infrastructure, and pan-India logistics. More than 1.75 million sellers rely on us, which has allowed us to make inroads with first-time internet users across India. Our Mission Democratizing Internet Commerce for Everyone Meesho s mission is to enable 100 million small businesses to succeed online. We cater to the underserved and unique customer base in every serviceable pin code across the country. Our continuous innovation and unique business model have made us India s first horizontal e-commerce company. Culture & Total Rewards At Meesho, we are dedicated to creating a dynamic and high-performing workplace. We are committed to hiring exceptional talent and nurturing their growth. Our culture is built around our 11 guiding principles, or Mantras, which influence everything from performance reviews to talent development discussions. What We Offer: Market-leading compensation including both cash and equity-based compensation tailored to the role and experience Holistic wellness support through the MeeCare Program, focusing on physical, mental, financial, and social well-being Comprehensive medical insurance benefits for employees and their families, including wellness initiatives like telehealth services and gym discounts Generous leave policies, parental support benefits, retirement benefits, and learning and development opportunities Personalized gifts, performance recognition, and engagement activities that make work fun and rewarding Additional benefits like salary advance support, relocation assistance, and flexible benefits plans to further enrich your experience

Senior Director Senior director Product director Full-Time
ME

Database Engineer II

Meesho

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Database Engineer II Location: Bangalore, Karnataka | Department: Tech About the Team At Meesho, 5% of Indian households shop with us and to manage millions of orders every day, we ve built resilient systems that operate with zero downtime! Our engineering muscle is a key driver behind Meesho s growth as an e-commerce giant. We value speed over perfection and view failures as opportunities for growth. As a Database Engineer II, you ll be part of a team that thrives on collaboration, constructive feedback, and innovation. If you enjoy solving complex technical problems while working with a fun, dynamic team, Meesho is the place for you! About the Role As a Database Engineer II at Meesho, you'll implement best practices for NoSQL Database Engineering, working with a variety of NoSQL technologies at a large scale. You ll collaborate closely with engineering teams to optimize and streamline systems and processes. Being proficient in emerging technologies and working effectively with cross-functional teams will be key to your success in this role. What You Will Do Manage, maintain, and monitor relational and NoSQL database clusters to meet SLAs. Oversee both in-house and SaaS solutions in the public cloud or 3rd party environments. Diagnose and communicate database issues to relevant stakeholders and implement solutions. Design and implement best practices for provisioning, tuning, upgrading, and decommissioning database clusters. Cost optimization: Implement mechanisms for cost control and continuous improvement. Collaborate with teams to automate approaches for scalability, reliability, and performance. Participate in R&D: Research new database features and innovative solutions. Be part of the on-call rotation to ensure smooth database operations. What You Will Need 5+ years of experience in provisioning and managing relational/NoSQL databases. Proficiency in two or more of the following: MySQL, PostgreSQL, BigTable, Elasticsearch, MongoDB, Redis, ScyllaDB. Strong Python programming skills. Experience with deployment orchestration, automation, and security management using tools like Jenkins, Terraform, and Ansible. Experience with cloud platforms like AWS or GCP. Comfortable working in Linux/Unix environments. Knowledge of TCP/IP stack, load balancers, and networking concepts. Proven ability to drive projects to completion in a timely manner. A degree in Computer Science, Software Engineering, IT, or a related field is a plus. About Us Welcome to Meesho, where every story starts with a spark of inspiration and entrepreneurial spirit. We're not just an e-commerce platform; we're your partner in making dreams come true. Curious about life at Meesho? Our employees rave about our culture and environment and we re proud to be one of the top-rated e-commerce workplaces on Glassdoor! Our Mission Meesho s mission is to democratize internet commerce for everyone. We started with a single goal: to become the e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. With over 1.75 million sellers, we provide industry-first benefits like zero commission and the lowest shipping costs. Meesho is empowering small businesses by connecting them with a massive customer base through cutting-edge tech infrastructure and logistics. Culture & Total Rewards At Meesho, we foster a dynamic, high-impact workplace where performance excellence is key. Our people-centric culture is built on our 11 guiding principles (or "Mantras"), which influence everything from recognition and growth discussions to team collaboration. What We Offer: Competitive compensation: Market-leading cash and equity-based rewards tailored to each role and experience. Holistic wellness support: Our MeeCare Program includes benefits covering physical, mental, financial, and social wellness. Medical insurance: Extensive medical coverage for employees and their families, along with wellness services like telehealth and gym discounts. Work-life balance: Generous leave policies, parental support, retirement benefits, and continuous learning support. Employee recognition: Personalized gifts, team engagement, and a culture of appreciation. Additional benefits including salary advance, relocation assistance, and flexible benefits plans. Qualification : A degree in Computer Science, Software Engineering, IT, or a related field is a plus.

Database Engineer Database Engineer Ii Engineer ii
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Python/apache Airflow Developer

Wipro Limited

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Python/Apache Airflow Developer Location: Bengaluru, India Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) Company Overview Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For more information, visit www.wipro.com. Role Purpose The purpose of this role is to design, test, and maintain software programs for operating systems or applications to be deployed at the client end and ensure they meet 100% quality assurance parameters. Position Overview We are seeking a skilled Python and Apache Airflow Developer with a strong background in data engineering to help develop and maintain robust data pipelines and support business intelligence initiatives. Key Responsibilities Develop and maintain data pipelines using Apache Airflow and Python. Collaborate with business managers to understand data requirements. Optimize existing data workflows for performance and reliability. Manage SQL and NoSQL databases for business intelligence. Ensure data quality and security. Troubleshoot data pipeline issues and ensure smooth data flow. Required Qualifications Proven experience in Python programming and data engineering. Hands-on experience with Apache Airflow. Strong understanding of SQL and experience with SQL databases. Familiarity with NoSQL databases. Experience in data modeling and ETL processes. Must have: Python and Apache Airflow, with preferably 5+ years of experience. About Wipro Wipro is constantly evolving, and we re looking for passionate individuals who want to build a modern digital transformation partner with bold ambitions. Join Wipro, where we empower you to design your own reinvention. Realize your ambitions and take part in our global, purpose-driven business. Applications from people with disabilities are explicitly welcome.

Python Apache Airflow Apache Airflow Developer
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Technical Consultant - L1

Wipro Limited

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Technical Consultant - L1 Location: Bengaluru, India Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) Company Overview Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. Job Description Role Overview: The Technical Consultant professionals will provide technical expertise to plan, analyze, define, and support the delivery of technical capabilities for clients' transformation, enhancement, advanced problem-solving skills, and support projects. Key Responsibilities: Independently work as an expert in the respective SAP technical workstream for an SAP implementation/conversion/development/enhancement/support project. Develop high-level design, detailed design, and technical/integration solutions to meet the needs. Collaborate with clients to understand their business needs and processes. Participate in technical and technology workshops to understand and deliver integration requirements. Drive client discussions to define integration requirements and translate them into technical solutions. Provide training and support to end-users. Write technical specifications and test plans for development teams to ensure test-driven development. Manage projects and timelines effectively. Provide expert support to various projects and delivery engagements as and when required. Drive innovation/transformation agenda in large existing accounts and provide delivery support. Engage in escalation management and client delivery support. Interact with SAP and third-party partners. Performance Metrics: No. Performance Parameter Measure 1. Job Knowledge Consider existing skill levels and measure cross-skills & upskills acquired to remain current on new developments in respective SAP Technical module. 2. Customer Satisfaction As defined by client SLAs. 3. Managing Change & Improvement Measure effectiveness in initiating changes, adapting to changes from old methods when they are no longer effective. Measure overall adaptability/flexibility to move from one project to another project. 4. Functional Leadership Measure effectiveness in accomplishing work assignments through subordinates; delegating & coordinating effectively. 5. Customer Responsiveness Measure responsiveness & courtesy in dealing with external customers, internal staff, and teammates in a courteous manner. About Wipro Wipro is building a modern digital transformation business with bold ambitions. Join a team that values reinvention of yourself, your career, and your skills. Wipro is a place that empowers you to design your own career reinvention, evolve, and grow. Applications from people with disabilities are explicitly welcome.

Technical Consultant Technical consultant Full-Time Technical Consultant L1
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Datascientist With Genai-2

Wipro Limited

2-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Data Scientist with GenAI-2 Location: Bengaluru, India Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) Company Overview Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. Job Description Key Responsibilities: Research, design, develop, and modify computer vision and machine learning algorithms and models, leveraging technologies such as Caffe, Torch, or TensorFlow. Shape product strategy for highly contextualized applied ML/AI solutions by engaging with customers, solution teams, discovery workshops, and prototyping initiatives. Help build a high-impact ML/AI team by supporting recruitment, training, and development of team members. Serve as an evangelist by engaging in the broader ML/AI community through research, speaking/teaching, formal collaborations, and/or other channels. Design integrations of and tune machine learning and computer vision algorithms. Research and prototype techniques and algorithms for object detection and recognition. Use Convolutional Neural Networks (CNN) for performing image classification and object detection. Familiarity with Embedded Vision Processing systems. Work with open-source tools & platforms for statistical modeling, data extraction, and analysis. Construct, train, evaluate, and tune neural networks. Mandatory Skills: Proficiency in Java, C++, Python. Experience with Deep Learning frameworks such as Caffe, Torch, TensorFlow. Experience with image/video vision libraries like OpenCV, Clarifai, Google Cloud Vision. Expertise in Supervised & Unsupervised Learning. Development of feature learning, text mining, and prediction models (e.g., deep learning, collaborative filtering, SVM, random forest) on big data computation platforms (Hadoop, Spark, HIVE, Tableau). Familiarity with technologies such as Tableau, Hadoop, Spark, HBase, Kafka. Experience: 2-5 years of work or educational experience in Machine Learning or Artificial Intelligence. Experience in creating and applying Machine Learning algorithms to a variety of real-world problems with large datasets. Building scalable machine learning systems and data-driven products working with cross-functional teams. Experience with cloud services like AWS, Microsoft, IBM, and Google Cloud. Experience with Natural Language Processing, text understanding, classification, pattern recognition, recommendation systems, targeting systems, ranking systems, or similar fields. Nice to Have: Contribution to research communities and/or efforts, including publishing papers at conferences such as NIPS, ICML, ACL, CVPR, etc. Education: BA/BS (advanced degree preferable) in Computer Science, Engineering, or related technical field or equivalent practical experience. About Wipro Wipro is building a modern digital transformation business with bold ambitions. Join a team that values reinvention of yourself, your career, and your skills. Wipro is a place that empowers you to design your own career reinvention, evolve, and grow. Applications from people with disabilities are explicitly welcome. Qualification : BA/BS (advanced degree preferable) in Computer Science, Engineering, or related technical field or equivalent practical experience.

Datascientist Full-Time Data Scientist GenAI-2 Generative AI Data Scientist GenAI Data Scientist
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Data Scientist Lead - L1

Wipro Limited

5-8 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Data Scientist Lead - L1 Requisition ID: 64997 Location: Bengaluru, India Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) Company Overview Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. Job Description Role Purpose: The purpose of this role is to define, architect, and lead the delivery of machine learning and AI solutions. Key Responsibilities: Demand generation through support in Solution development Support Go-To-Market strategy. Collaborate with sales, pre-sales & consulting teams to assist in creating solutions and propositions for proactive demand generation. Contribute to the development of solutions, proof of concepts aligned to key offerings to enable solution-led sales. Collaborate with different colleges and institutes for recruitment, joint research initiatives, and provide data science courses. Revenue generation through Building & operationalizing Machine Learning, Deep Learning solutions Develop Machine Learning / Deep Learning models for decision augmentation or for automation solutions. Collaborate with ML Engineers, Data Engineers, and IT to evaluate ML deployment options. Integrate model performance management tools into the current business infrastructure. Team Management Resourcing: Support recruitment process to onboard the right resources for the team. Talent Management: Support onboarding and training for team members to enhance capability & effectiveness. Manage team attrition. Performance Management: Conduct timely performance reviews and provide constructive feedback to direct reports. Be a role model to the team for the five habits. Ensure that the Performance Nxt process is followed for the entire team. Employee Satisfaction and Engagement: Lead and drive engagement initiatives for the team. Performance Parameters: No. Performance Parameter Measure 1. Demand generation Order booking 2. Revenue generation through delivery Timeliness, customer success stories, customer use cases 3. Capability Building & Team Management % trained on new skills, Team attrition % Mandatory Skills: AI Cognitive Experience: 5-8 Years About Wipro Wipro is building a modern digital transformation business with bold ambitions. Join a team that values reinvention of yourself, your career, and your skills. Wipro is a place that empowers you to design your own career reinvention, evolve, and grow. Applications from people with disabilities are explicitly welcome.

Data Scientist Data scientist Lead Data lead
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Android Developer - I

Meesho

1+ Year | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Android Developer - I Location: Bangalore, Karnataka | Tech About the Team When 5% of Indian households shop with us, it s important to build resilient systems to manage millions of orders every day. We ve done this with zero downtime! Sounds impossible? Well, that s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We ve taken steps to inculcate a strong Founder s Mindset across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. Software Development Engineer - I Android, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren t building unparalleled tech solutions, you can find us debating the plot points of our favorite books and games or even gossiping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the Role We are seeking problem solvers to join our team of Android Developers. We want candidates with experience in programming, user interfaces, and/or tools supporting applications on Android using the Android SDK. As SDE I - Android, you will gain experience in building maintainable and testable code bases, including API design and unit testing techniques. If you are interested in joining a world-class team of passionate engineers who work hard and play hard, we look forward to hearing from you. What you will do: Perform code reviews, write unit tests, and contribute to architectural planning and refactoring. Work on bug-fixing and improving application performance. Design and build new features and improvements for the Android platform. Mentor interns and support team members. Collaborate closely with QA, Engineers, Product Managers, and Designers across the company. Collaborate with cross-functional teams to define, design, and ship new features. What you will need: BE/BTech/BCA/BSc in any discipline. 1+ years experience in a relevant role. Experience having worked on two or more Android apps in the past. Familiarity with Java, Kotlin, Android SDK, and the ecosystem. Familiarity with Material Design guidelines, common mobile UX patterns, and anti-patterns. Experience with common Android libraries like Retrofit, OkHttp, Picasso, RxJava, Gson Arch-components etc. Experience with different programming paradigms, esp. functional and reactive programming. Familiarity with consuming REST APIs, and what makes them RESTful. Familiarity with Git and continuous integration. Proficiency at object-oriented programming and multi-threading. Understanding of advanced Android concepts like Custom Views, Accessibility Services, background processing APIs. Understanding of different architectural patterns (esp. MVVM) and their testability. Proficiency at debugging, including identifying memory leaks, performance bottlenecks and using tools like ADB, Proguard, etc. Ability to tell good design from bad design. Ability to write clean, maintainable code which others can work on. Apps published to Play Store are a plus. About Us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities. Curious about life at Meesho? Our people have a lot to say and they've made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an 'Everyday Lowest Cost' channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non-monetary, tangible, and intangible in nature. Our 11 guiding principles, or "Mantras," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude...

Android Developer Android Developer I Full-Time
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Assistant Manager - Experience

Meesho

2-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Assistant Manager - Experience Location: Bangalore, Karnataka | Fulfilment & Experience About the Team As a part of the Fulfillment and Experience (F&E) team at Meesho, you will be at the forefront of using data to drive exceptional experiences for our Suppliers and Users. Our team is pivotal in solving complex, industry-defining problems at scale, making an impact on overall Supplier & User experience. About the Role In this role, you will primarily focus on leveraging data analytics to enhance user experiences across our platform. You will identify key challenges, devise data-driven solutions, and lead the implementation of these strategies to improve operational and experience metrics and work closely with multiple Stakeholders. You will be leveraging data to share the insights on next steps to achieve long term & short term vision. What you will do: Problem Identification & Prioritization: Analyze large datasets to identify trends, patterns, and outliers that drive actionable insights for improving customer and seller experiences. Instrumentation Dashboard: Implement alert systems within dashboards to notify stakeholders of critical issues or emerging trends that require immediate attention. Solution Discovery: Own the responsibility for designing and implementing programs aimed at enhancing user experience metrics like Net Promoter Score (NPS) and other operational metrics. Adoption & Metrics: Define product metrics for your area, and track them continuously. Identify usage patterns and come up with action plans to move metrics in the right direction. Roadmap Creation: Create a product roadmap for your area that has at least a 3-month forward-looking view of key customer/business problems to be solved. What you will need: B.Tech degree from a Premium college. 2 - 4 years of experience, preferably in Strategy & Operations/Management Consulting with a strong analytical focus. Proficiency in SQL for querying relational databases and manipulating large datasets. Hands-on experience with BI and data visualization tools (e.g., Tableau, Power BI, Looker) to create interactive dashboards and reports. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Excellent communication skills with the ability to translate complex data findings into actionable insights and recommendations. About Us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities. Curious about life at Meesho? Our people have a lot to say and they've made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an 'Everyday Lowest Cost' channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non-monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Qualification : B.Tech degree from a Premium college.

Assistant Manager Assistant manager Manager assistant Experience
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Associate Category - Men Fashion

Meesho

1-3 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Associate Category - Men Fashion Location: Bangalore, Karnataka | Business About the Team Because we are solving a unique problem, one that s mostly untouched by other e-commerce players. We are designing e-commerce for the Next Billion Users the users from Tier-2+ markets who are new to the e-commerce landscape and have (almost) never transacted online before. Our category teams are as diverse as our users. We act from the frontlines to actively drive the mission of democratizing internet commerce for everyone. Our teams are composed of Senior Business Managers/Business Managers, Associate Business Managers, and a group of Key Account Managers and Business Development Executives. We interact with the Category Marketing team, Product team, User Growth and Operations team on a routine basis. All of us work hard together to ensure that we continue to be the No. 1 shopping destination for Bharat users. We are passionate, energetic individuals who work like entrepreneurs. Moving at 10x speed is where we excel. If you want a high-powered career growth and supportive work environment, we are the right destination for you! About the Role We are looking for a dynamic, self-starting, result-oriented Category Associate who can display strong execution skills along with high analytical horsepower to wade through complexity and ambiguity. As Category Associate, you will be required to make and execute a plan for scaling up suppliers businesses, expanding selection, and ensuring best prices for your category. You will also play an instrumental role in enabling the entire team to deliver bar-raising performance every time. If you love solving problems, enjoy being in leadership roles, and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, a high learning environment, and a very exciting professional journey! What you will do Mentor, motivate & provide direction to a team of Key Account Managers Advocate Meesho s values & principles across your team Work with central teams to ensure best selection, affordable prices, and high discovery on the platform Develop robust processes for smooth execution of all critical tasks Define KRAs & goals for the team and individuals. Compile and evaluate metrics for success assessment at individual and team level Communicate priorities and key decisions with stakeholders using excellent verbal, written & visual communication skills Drive higher supplier engagement and quick problem resolution through effective team guidance Build processes to drive higher efficiency and better outcomes Influence strategic decisions across the organization by earning the trust of stakeholders Use quantitative & qualitative data effectively to drive decisions & measure success Help define category short & medium-term goals, execution roadmap and team priorities aligned with company strategy What you will need BE/B.Tech from premium institutes 1 3 years of overall experience with at least 1+ years in leading teams Experience with startups and fast-paced environments is an added advantage Experience in using Microsoft Excel to analyze data and build POV Demonstrated ability to think strategically and tactically Deep understanding of business and customers Excellent verbal and written communication skills Proven ability to lead the team and manage relevant stakeholders About Us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities. Curious about life at Meesho? Our people have a lot to say and they've made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone Meesho (Meri shop) started with a single idea in mind to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping into the company s massive customer base, state-of-the-art tech infrastructure, and pan-India logistics at the lowest cost. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation have enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprise a comprehensive set of elements monetary, non-monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," influence everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, and Continuous Performance Management embody these principles. We provide market-leading compensation both cash and equity-based tailored to job roles, experience and skills. Our MeeCare Program supports holistic wellness with medical insurance, telehealth, wellness events, gym discounts, and more. We also offer generous leave policies, parental benefits, retirement options, and learning & development support to ensure a healthy work-life balance. Qualification : BE/B.Tech from premium institutes

Associate Category Fashion Full-Time Associate Category Manager
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Academic Counsellor

Nucot - Software Company

0-3 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Academic Counsellor Location: Bangalore Experience: 0-3 Years Qualification: Any Graduate Number of Openings: 4 (Females Only) Joining: Immediately Type: Full-Time Job Summary: Our company is rapidly expanding, and we are looking to hire Academic Counsellors to join our growing team. As an Academic Counsellor, you will guide students in achieving their academic and career goals, develop support programs, and stay up-to-date with the latest trends and research in the educational field. Even if you don't meet all the qualifications on our wish list, we are open to considering candidates with sufficient experience and skills. Roles & Responsibilities: Educational Support: Keep up-to-date with the latest educational trends and research to provide relevant guidance to students. Develop and implement academic and personal support programs that help students thrive. Offer resources and referrals to support students in overcoming challenges. Career Guidance: Guide students in setting academic and career goals to ensure their personal and professional growth. Consult with students to help them navigate their academic journey and career planning. Student Interaction: Conduct one-on-one consultations with students to provide personalized guidance. Ensure students receive the necessary advice and direction to succeed in their academic and career paths. Skills & Requirements: Communication Skills: Strong verbal and written communication skills to effectively interact with students and staff. Ability to provide clear and constructive advice. Independence: Ability to work independently and manage responsibilities effectively. Self-motivated and capable of managing multiple tasks without supervision. Interpersonal Skills: Strong interpersonal skills to build relationships with students, staff, and other stakeholders. Ability to empathize and engage with students on an emotional level, supporting their well-being. Analytical Skills: Ability to analyze student profiles and provide tailored guidance based on individual needs. Critical thinking to assess challenges and provide effective solutions. Academic Knowledge: Knowledge of academia and understanding of various career paths to guide students effectively. Why Should You Apply?: Immediate Joining: Start contributing to a growing company right away. Supportive Environment: Work in an environment that values professional growth and collaboration. Career Growth: Ample opportunities for learning, growth, and development in the education sector. If you have the passion for helping students succeed academically and the skills to provide strong career guidance, we would love to hear from you! Apply now and be a part of our team! Qualification : Any Graduate

Academic Counsellor Academic Counsellor Full-Time Academic advising
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Brand And Media Customer Success Leader

Nielseniq

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Description Key Accountabilities In this Strategic Leadership Role, you will be responsible for Customer Success of the Brand and Media Practice for India . Key responsibilities encompass delivering with excellence while maintaining delivery standards, driving high operational efficiency and a strong sales mindset (support upselling & cross-selling); enabling timely revenue recognition and profitable execution. Core Responsibilities Lead and Manage a strong customer success delivery team for the Brand and Media practice for India. Support the India Sales organization and clients with best in class methodologies, deliverables and technical needs. Driving expertise in the practice and being the methods champion. Bringing that expertise to the fore in our proposal writing and RFP. Support the India Customer Success lead in managing the P&L of the practice area including W&S and T&E budgets. Coordinate and drive cross-training programs in order to maximize solution and delivery excellence, expertise, and staffing flexibility. Set and measure a high level of delivery standards driving client satisfaction. Contribute to meet India revenue targets by supporting repeat sales and timely deliverables. Coordinate and support with India Vertical business leaders and Client Sales partners on client and project revenue growth, retention, and profitability. Represent Customer Success at key client meetings, Top-To-Top meetings, and key engagements as relevant. Work with regional customer success leader and bring best practices to the local market. Develop and implement best delivery practices. Target reductions in cycle time across ad hoc methods. Drive high level employee engagement and retention. Foster a culture of continuous improvement and accountability to drive organizational efficiency. Key stakeholder in providing input into product and toolkit roadmap, representing India needs for the practice area. Lead and enable industry and thought leadership efforts from the Brand and Media Practice. Core KPIs Team Engagement and Retention Increase engagement among customer success associates in the region as measured through Engage results as well as retention of associates. Regional Revenue for the Practice Area Drive repeat sales, renewals. Ensure all delivery schedules are optimized to meet quarterly revenue targets. NPS Ensure sufficient response rate from clients. Increase/maintain baseline performance. Support and/or lead key client follow ups and action plans. EBITDA Support India lead to: Monitor project and solution profitability, and leverage time tracking learning to help improve delivery contribution. Manage W&S Delivery budget through a lens of optimization for India via org design, hubbing, etc. Manage T&E budget through the lens of prioritizing client engagement as well as team performance and engagement. Skillsets Strong sense of urgency and accountability to drive client outcomes. Proven experience in leading a team, managing people, and developing talent. Able to work collaboratively with internal & external teams. Capable to maintain positive client relationships in complex situations & resolve client issues. Strong logic, deductive reasoning, problem-solving, and critical thinking skills. Skilled & polished communicator, including client presentations. Able to synthesize data & simplify findings to solve client business issues. Strong project management skills and ability to manage multiple priorities. Experience using large data sets to finding insights and make recommendations. High say-do ratio. Experience in driving organizational transformation is a plus. Qualifications Proven track record in Analytics Consultancy/ Market Research leadership roles. Expertise in (application of) Customer Insight Solutions preferred. Proven leader of high performing teams. Bachelor's Degree required, Master s preferred, or equivalent experience. Knowledge in sales processes in CPG companies, customers, modern and traditional market. Good knowledge of NielsenIQ products, services and data preferred. Strong analytical skills. Proven sales acumen. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population. Qualification : Bachelor's Degree required, Masters preferred, or equivalent experience.

Brand Media Customer Customer Success Leader

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