Hospitality Management Jobs in Mumbai

Customer Support Team Lead Experience: 2 5 Years Location: Mumbai Job Summary We are looking for a proactive and experienced Customer Support Team Lead to manage and mentor a team of customer support representatives. The ideal candidate will bring strong leadership capabilities, hands-on support experience, and a commitment to delivering outstanding customer experiences. In this role, you will be responsible for driving team performance, handling escalations, and continuously improving support processes. Key Responsibilities Lead, manage, and motivate a team of Customer Support Representatives to meet service quality and performance targets. Monitor individual and team performance, providing regular coaching, feedback, and performance reviews. Manage escalated customer issues, ensuring timely and effective resolution while maintaining high satisfaction levels. Design and deliver onboarding and ongoing training programs to enhance team skills and product knowledge. Collaborate with cross-functional teams (Product, Operations, and Tech) to improve processes. Track, analyze, and report key support metrics to identify trends, gaps, and opportunities for improvement. Ensure strict adherence to support SLAs, internal policies, and best practices. Qualifications & Skills 2 5 years of experience in Customer Support, with at least 1 year in a Team Lead or supervisory role. Strong communication, leadership, and interpersonal skills. Ability to manage multiple priorities in a fast-paced, customer-centric environment. Excellent problem-solving and decision-making abilities. Hands-on experience with CRM tools and proficiency in Microsoft Office applications. Customer-first mindset with a focus on continuous improvement. This role offers an opportunity to step into a leadership position where you can directly influence customer satisfaction and team success. If you re passionate about people management and customer experience, we d love to have you on our team.

Assistant Manager - Group HR Digital Location: Mumbai Group Company: RPG Enterprises Role Summary: As a Champion of Digital Transformation within the Group HR function, you will lead HR technology initiatives, optimize processes, and drive the digitalization of the HR function across RPG Enterprises. Key Responsibilities Provide ongoing support and training to ensure successful adoption and utilization of the HRIS platform across the Group. Identify, evaluate, and manage relationships with vendors offering innovative HR technology solutions. Lead negotiations and contract management with HR technology vendors to ensure cost-effectiveness. Collaborate with stakeholders to standardize HR processes like Payroll, Leave Management, and Performance Management. Integrate AI-powered tools within the RPG TalentOne platform to enhance talent acquisition and management. Leverage AI in predictive analytics for identifying talent trends, skills gaps, and performance insights. Contribute to the TA-TM Center of Excellence (COE) to drive the "Talent First" agenda. Develop reports, dashboards, and analytics to enable senior leadership to make informed, data-driven decisions. Qualifications Proven experience in HR technology implementation and HR tech vendor management. Strong understanding of HR processes including Payroll, Talent Acquisition, and Talent Development. Experience working with HRIS systems and familiarity with AI-powered HR tools. Excellent analytical skills with the ability to translate complex data into actionable insights. Strong communication and stakeholder management skills to work with diverse teams. Passion for innovation and a drive to digitize HR processes. Competencies Project Management: Ability to lead multiple HR technology initiatives and ensure timely execution. Driving Continuous Improvement: Skill in identifying opportunities for process optimization and efficiency. HR Technology Solutions Management: Expertise in evaluating and selecting technology to meet organizational needs. HRIS Administration: Hands-on experience in administering systems, ensuring data accuracy, and system optimization.

Manager - Infra Projects & Facilities Location: Mumbai Group Company: CEAT Job Description CEAT, a leading global tire manufacturer, is looking for a Manager - Infra Projects & Facilities to oversee day-to-day operations and maintenance of facilities, ensure seamless vendor management, and handle the corporate travel portfolio. This role requires a proactive approach to maintaining infrastructure, managing utilities, and enhancing overall productivity. Key Responsibilities Facilities Management and Maintenance Manage corporate office facilities, company-owned/leased residences, and guest houses. Ensure smooth functioning of communication channels, conference facilities, and mechanical functions. Oversee facility maintenance tasks including safety, sanitation, and grounds equipment. Ensure uninterrupted utility supply, including electricity, water, and HVAC, across all properties. Maintain housekeeping and maintenance quality standards for office and residential spaces. Provide administrative onboarding support to new joinees and senior management. Manage repair, maintenance, and replacement of office equipment, furniture, and vehicles. Vendor Management Liaise with government authorities to ensure regulatory compliance. Build and manage relationships with suppliers and service providers for facility services. Inspect work for compliance with specifications and quality standards. Ensure timely delivery of cleaning, security, and maintenance services. Travel Portfolio Management Liaise with airlines regarding group travel volume and negotiate corporate discounts. Finalize agreements with Travel Management Companies (TMCs) and ensure closure of corporate codes. Coordinate MICE (Meetings, Incentives, Conferences, and Exhibitions) and bulk travel requirements. Integrate Travel & Expense vendors with internal Admin and Accounts teams. MIS and Documentation Maintain accurate MIS to support budgeting and financial planning. Provide reports and analysis as requested by the Admin Head or senior management. Key Competencies Project Management: Ability to manage multiple infrastructure projects from conception to execution. Vendor Management: Strong negotiation and relationship-building skills. Budgeting & MIS: Proficiency in financial planning and handling data reporting for stakeholders. Communication & Coordination: Effective liaison skills with departments and government bodies. Required Qualifications & Experience Education: Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field. Experience: 7-10 years in facilities management, infrastructure projects, and vendor management. Knowledge: Strong understanding of utility management and corporate travel coordination. Work with a global leader in the tire manufacturing industry. Dynamic and growth-oriented environment with career advancement opportunities. Collaborate with senior management and diverse stakeholders to drive efficiency. Qualification : Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field

Operations Executive Location: Mumbai Job Type: Full-Time Department: Operations About the Role Eshopbox is seeking an efficient and detail-oriented Operations Executive to support our management team and ensure smooth daily business operations. In this role, you ll work closely with management to provide timely data and operational insights that contribute to the success of our e-commerce activities. Key Responsibilities Oversee and manage online business operations across various e-commerce platforms. Track and maintain daily marketplace settlements, ensuring accurate record-keeping. Prepare and analyze Daily, Weekly, and Monthly MIS reports on orders and returns. Generate and distribute management reports in a timely and accurate manner. Provide detailed reporting and analytical support to the management team. Handle website refunds and ensure all related operations run smoothly. Manage website collections and generate corresponding MIS reports. Analyze data to derive actionable insights and publish reports accordingly. What You ll Need 1-2 years of relevant experience as an Operations Executive, E-commerce Executive, or in a similar role. Proficient in MS Excel (VLOOKUP, HLOOKUP, Pivot Tables, Macros, Formulas, and Commands). Strong interpersonal and analytical skills. Excellent verbal and written communication skills. Ability to solve problems efficiently and ensure operational excellence. High attention to detail and strong organizational skills. A Bachelor s degree or equivalent qualification. Qualification : A Bachelors degree or equivalent qualification

Analyst FX Risk Management Location: Mumbai Employment Type: Full-time Reporting Structure: Reports to FX Risk Manager at TGS Role Summary The Analyst FX Risk Management is a critical part of the middle office team, responsible for managing foreign exchange exposure across Trading, Finance, and Overheads divisions. The role involves identifying FX risks, executing hedging strategies, and managing derivative settlements to minimize interest rate costs and overdrafts. Key Responsibilities Risk Mitigation: Identify and analyze FX risk across all business divisions; design and implement hedging strategies for new geographies. Trade Execution: Execute FX trades with internal brokers and monitor market trends to identify early signs of risk. Stakeholder Liaison: Collaborate with traders, operations, and the deals desk to assess real-time FX exposures. P&L Management: Accurately allocate hedge P&L to underlying exposures and ensure timely updates of FX performance. Settlements & Liquidity: Coordinate with the derivatives back office for settlements and work with Treasury to manage foreign currency account liquidity. Continuous Improvement: Support reconciliation activities and contribute to the enhancement of risk management systems and processes. Key Relationships Trading Floor & Deals Desk Trade Finance & Operational Treasury Banks, Brokers, and Back Office Qualifications & Skills Education: MBA in Finance, Chartered Accountant (CA), or FRM certification preferred. Experience: 0 2 years in Foreign Exchange markets, interest rates, or cash/liquidity risk management. Technical Skills: Strong proficiency in MS Excel and familiarity with financial systems. Soft Skills: Ability to handle stressful situations under strict deadlines and excellent communication skills. Qualification : MBA in Finance, Chartered Accountant (CA), or FRM certification preferred

Business Management GMDO CAO, E-Trading Strategy Location: Mumbai Skill Category: Global Markets Corporate Title: Analyst / Associate Company Overview Nomura is a global financial services group with an integrated network spanning ~30 countries. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, Nomura is built on disciplined entrepreneurship and a commitment to creative solutions and thought leadership. Nomura Services India supports the group s global businesses, providing world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support, playing a critical role in global operations. Nomura is recognized for its inclusive workplace initiatives and has received awards such as Top 10 Employers (IWEI), IWEI Gold Employer of Choice, India CSR Leadership Award 2024, and YUVA Unstoppable Changemaker Awards. Division Overview The Global Markets (GM) division, based in Mumbai, provides front-office expertise in pricing, modelling, and risk management. The team is integral to portfolio optimization, pricing, and structuring strategies, supporting aggressive revenue targets. Business Unit Overview The Business Management team in Powai enables Front Office teams globally, including AEJ, EMEA, and US GM Business Management, Client Account Management & Strategy (CAMS), Front Office Supervision (FOS), GMDO CAO, and Senior Relationship Management (SRM). This role is within the **GMDO CAO, E-Trading Strategy** team, responsible for implementing the business policy, executing strategy, and managing day-to-day operations. You will work closely with Co-Heads of E-Trading Strategy and the COO of GM Digital Office. Position Specifications Experience: 2 4+ years relevant experience Qualification: MBA (Finance) or CA preferred Role & Responsibilities Business & Financial Management Lead financial planning and control, including budget management, tracking actuals, and providing meaningful insights for management decisions. Ensure accuracy of balance sheet items, including asset capitalization and depreciation. Control spend by managing approvals for T&E and platform expenditure. Partner with vendor teams to manage software, data, and resource suppliers throughout the lifecycle. Team Structure & Contribution Track monthly headcount and organizational changes. Maintain project structures reflecting team activities. Create business-level allocations to inform internal cost allocation and measure team contribution. Strategy & Delivery Work with the Global E-Trading Strategy CAO to drive strategy execution and delivery of roadmap initiatives. Optimize team structure and working environment in collaboration with local support and HR. Ensure risk management and control processes are adhered to. Business Analysis & Reporting Prepare weekly business summaries with financial metrics and commentary. Develop executive-level presentations to support senior management decision-making. Stakeholder Management Advocate for the E-Trading Strategy team across the organization. Partner with GM desk, business managers, Technology, Operations, Finance, and other corporate functions to ensure recognition and support of team successes and challenges. Why Join Nomura This role offers a unique opportunity to partner with global stakeholders, drive strategic initiatives, and manage key business operations in a fast-paced, front-office environment. You will play a critical part in shaping the E-Trading Strategy business agenda and contributing to Nomura s global market success. Qualification : MBA (Finance) or CA preferred

Assistant Manager / Manager Lighting Design Company: GM Modular Location: Mumbai Job Type: Full Time Experience Required: 7 12 Years Industry: Lighting / Architecture / Interior Design / Electrical Engineering Job Summary: GM Modular is seeking a highly experienced and creative Lighting Designer to lead the conceptualization and execution of cutting-edge lighting projects. This role is pivotal in delivering innovative, functional, and aesthetically superior lighting solutions while ensuring compliance with technical and regulatory requirements. You will work closely with clients, vendors, and internal teams, owning projects from design to implementation. Key Responsibilities: 1. Lighting Design & Project Execution: Lead the conceptual development of lighting designs for various spaces (residential, commercial, fa ade, etc.). Prepare detailed lighting layouts, technical drawings, calculations, fixture specifications, and BOQs. Coordinate with vendors and suppliers to procure quality materials within project requirements. Estimate and control project costs and manage budgets throughout the design lifecycle. Ensure compliance with local building codes, energy efficiency regulations, and safety standards. Conduct quality assurance through site inspections, mockups, and installation support. Maintain strict adherence to project timelines and delivery schedules. 2. Operational Support, Reporting & Reviews: Generate regular project reports, MIS, and budget tracking updates. Collaborate closely with clients and stakeholders for presentations, feedback, and issue resolution. Perform post-project evaluations to identify opportunities for improvement. Provide technical training and mentoring to junior designers or interns. Stay updated on industry trends, new technologies, and design innovations. 3. Team & Resource Management: Lead and manage a team of lighting designers and technical staff. Strategically allocate team and material resources across projects. Set performance goals, monitor outcomes, and conduct regular reviews. Foster a collaborative, high-performance team culture. Required Qualifications & Experience: Education: Bachelor's degree in Interior Design, Architecture, Electrical Engineering, or a related field. Experience: Minimum 7 12 years of professional experience in lighting design and project delivery. Technical Proficiency: Strong grasp of lighting principles, technologies, and materials Proficiency in lighting design tools such as Dialux, Relux, AutoCAD, Revit, AGi32, or similar Ability to read and interpret architectural, MEP, and civil drawings Soft Skills: Excellent communication and presentation abilities Strong project management and organizational skills Ability to work under pressure and manage multiple priorities Leadership and mentoring experience is highly desirable Preferred Experience: Prior work in fa ade, architectural, or landscape lighting Exposure to luxury residential, hospitality, or commercial lighting projects Familiarity with sustainability guidelines (LEED, IGBC, etc.) Qualification : Bachelor's degree in Interior Design, Architecture, Electrical Engineering, or a related field

Senior Content Writer Mutual Funds & Finance Location: Mumbai Experience: 3 5 Years Industry: Financial Services / Mutual Funds / Digital Marketing Job Type: Full Time Job Summary: We are seeking a Senior Content Writer with strong experience in the mutual fund or financial services industry to lead the creation of high-quality, SEO-friendly content across multiple digital platforms. The ideal candidate is a strategic thinker with exceptional writing, editing, and storytelling skills who can simplify complex financial concepts for a wide B2C audience. You will play a key role in driving organic traffic, increasing user engagement, and improving search engine rankings. Key Responsibilities: Content Strategy & Execution Create and implement a content roadmap aligned with SEO, engagement, and lead generation goals. Drive content creation across on-page, off-page, and social media touchpoints. Monitor key KPIs such as CTR%, average time on site, and keyword ranking performance. Content Development Write and publish SEO-optimized content including: Blogs & Listicles Product & Support Pages Infographics Newsletters Social media posts Develop engaging hooks and narratives tailored to various customer personas. Curate content for social media platforms like LinkedIn, Twitter, Instagram, Facebook, and Quora. Editorial & SEO Excellence Edit and proofread articles created by other writers for tone, clarity, grammar, and SEO compliance. Conduct content audits and gap analysis to identify opportunities for improvement. Use SEO tools and keyword research to optimize content for search engines. Work closely with SEO, Design, and Product teams to enhance user experience and engagement. Performance Monitoring & Optimization Analyze content performance using Google Analytics, heatmaps, and engagement metrics. Maintain and manage the editorial calendar to ensure timely and relevant content delivery. Recommend content experiments to improve ranking, readability, and conversion. Qualifications & Requirements: 3 5 years of experience in digital content writing, preferably in the mutual fund or finance industry. Deep understanding of SEO best practices, on-page & off-page optimization, and social media trends. Familiarity with Content Management Systems (CMS) and SEO tools like SEMrush, Ahrefs, or Google Search Console. Strong grasp of financial products, investment terminology, and compliance guidelines. Exceptional command over English; ability to simplify complex ideas for a lay audience. Strong research skills with attention to accuracy and detail. Ability to manage multiple projects with tight deadlines. Bonus if you have: Experience in managing or mentoring junior content writers. Prior work in fintech or BFSI startups. Basic understanding of SEM and content performance analytics.

Wealth Manager Direct Sales Location: Mumbai Experience Required: 4+ Years Industry: BFSI (Banking, Financial Services, and Insurance) Employment Type: Full Time Job Summary: We are looking for a result-driven Wealth Manager Direct Sales to join our growing team in Mumbai. The ideal candidate will have a strong track record in sales within the financial services industry and will be responsible for client acquisition, relationship management, and achieving revenue targets through direct interactions and personalized wealth solutions. Key Responsibilities: Develop and maintain strong relationships with existing clients to grow wallet share and foster client loyalty. Acquire new clients through personal network, company-generated leads, and references. Meet or exceed monthly and quarterly sales targets for: New investments/inflows Cross-sell and up-sell of financial products Reference and lead generation Regularly connect with clients via calls, meetings, and follow-ups to drive engagement and conversions. Maintain consistent daily/weekly/monthly contact goals with leads and clients. Provide accurate and timely updates on client interactions, leads status, and follow-ups using prescribed reporting formats. Maintain a deep understanding of financial products (mutual funds, insurance, fixed income, etc.) to offer customized solutions. Key Skills & Competencies: Excellent verbal and written communication skills Strong sales acumen and a passion for client servicing and relationship building Self-motivated and result-oriented with the ability to work independently Comfortable handling a wide range of client profiles and understanding their financial goals Strong time management and follow-up discipline Willingness to continuously learn and stay updated on financial products and market trends Qualifications: Graduate (any discipline) a background in Finance will be a plus NISM Certification (mandatory) preferably in Mutual Funds or Investment Advisory Preferred Experience: Minimum 4 years of proven success in direct sales within the financial services or wealth management domain Exposure to a range of investment products and advisory services

Equity Research Analyst Location: Mumbai Experience Required: 2 - 3 Years Employment Type: Full Time Role & Responsibilities: Conduct detailed quantitative and qualitative analysis of investment proposals. Stay updated on industry trends and market developments related to assigned sectors. Develop and maintain financial models to support investment decisions. Prepare well-researched reports and presentations for internal and external stakeholders. Track corporate announcements, policy changes, and assess their impact on equities and portfolio performance. Monitor investee companies through media updates, financial results, and corporate disclosures. Participate actively in research team meetings and discussions. Be willing to travel for factory visits, management meetings, and industry conferences. Key Requirements: A natural curiosity and willingness to work both hard and smart. Strong conceptual understanding of technical terms, macroeconomic issues, and market dynamics. Aptitude for analyzing financial data, strategic challenges, and trends affecting companies and industries on both regional and global scales. Proficient in Excel and PowerPoint, with experience in financial modeling and valuation techniques. Solid foundation in accounting and investing concepts. Excellent written and verbal communication skills, with the ability to present and defend research findings confidently. Qualifications: Educational background in any field is acceptable. CFA certification is a plus. Demonstrated proficiency in financial modeling and analysis.

Assistant Manager / Sr. Executive - Human Resources Experience: 5 - 7 Years Location: Mumbai Roles and Responsibilities: You will manage the complete employee life cycle, from onboarding through to offboarding, ensuring smooth HR operations and compliance. Key Tasks: Manage new hire orientation including pre-joining checks, onboarding, and induction processes. Maintain updated employee data files and personal folders accurately and confidentially. Prepare and submit internal MIS reports on a monthly basis. Coordinate and manage employee onboarding surveys to capture employee feedback regularly. Provide timely support to employees on HR-related queries and concerns. Maintain HRIS and HR records meticulously. Generate employee-related letters and documentation. Assist in medical and health insurance management processes. Coordinate and support training programs and initiatives. Oversee exit management processes, including exit formalities and interviews; maintain exit tracker. Ensure adherence to all statutory compliances; liaise regularly with consultants to resolve pending issues and maintain legal compliance across HR functions. Skill Sets: Excellent written and verbal communication skills. Strong process orientation with attention to detail. Robust employee relations and interpersonal skills. Deep understanding of HR statutory compliances. Advanced proficiency in Excel for data management and reporting. Qualifications: Graduate or MBA in Human Resources. Qualification : Graduate or MBA in Human Resources

Sr. Executive / Assistant Manager Operations Banking Team Experience: 3 5 Years Location: Mumbai Job Description: We are seeking a dynamic and detail-oriented professional to join our Operations Banking Team. The ideal candidate will be responsible for handling a wide range of banking and operational functions related to mutual fund schemes and various asset classes. Key Responsibilities: Manage daily banking operations, including cash flow and treasury management. Perform unit reconciliation for mutual fund schemes: Subscription reconciliation. Redemption reconciliation. Switch reconciliation. Oversee and process trades across multiple asset classes: Equity, Debt, Mutual Funds, ETFs. Support various operational functions: MIS reporting. Proxy voting. Tax payments. Other ad hoc tasks as assigned within the operations team. Required Skills & Attributes: Strong proficiency in Excel / Advanced Excel mandatory. Team-oriented mindset with effective communication skills. High level of accountability and ownership in work. Eagerness to learn and take initiative in a fast-paced environment. Qualifications: B.Com / MBA in Finance, Accounting, or a related field. Preferred Industry Background: Mutual Fund. Insurance. Broking. Qualification : B.Com / MBA in Finance, Accounting, or a related field

Job Title: Assistant Manager Events Location: Mumbai Type: Full-time About the Role: We re looking for an experienced and creative Assistant Manager Events to join the Converge team at Brookfield Properties. In this role, you ll help shape and deliver memorable experiences for tenant employees across our campuses in India bringing our placemaking strategy to life through innovative, high-impact events. You ll manage the full lifecycle of events, from concept to execution, while collaborating with internal teams, vendors, and partners to ensure seamless delivery. If you're passionate about storytelling through events, thrive in fast-paced environments, and have a flair for both planning and people this role is for you. Key Responsibilities: Plan & Execute: Design and deliver innovative event concepts aligned with Converge s goals and audience. Creative Development: Create compelling communication content mailers, posters, digital creatives, and event branding. End-to-End Management: Oversee all logistics budgeting, vendor coordination, timelines, and on-site execution. Partnerships & Sponsorships: Identify and secure collaborations to enhance events and optimize costs. Reporting & Analysis: Manage pre-event planning, real-time oversight, and detailed post-event reports with actionable insights. Quality & Engagement: Maintain high standards of execution, drive employee participation, and ensure alignment with the brand. Innovation: Constantly explore new formats, technologies, and ideas to elevate the event experience. What We re Looking For: Proven project management skills with the ability to handle multiple events simultaneously. Strong communication and content development abilities. Creative mindset with a passion for crafting engaging experiences. Confident stakeholder and vendor manager with negotiation skills. Ability to work under tight deadlines with sharp attention to detail. Proficiency in MS Office; familiarity with Canva, Adobe Suite, or similar tools is a plus. Key Success Metrics (KPIs): Events delivered on time and within budget. High employee engagement, RSVPs, and participation. Introduction of innovative formats or new event ideas. Value generated through sponsorships/partnerships. Operational efficiency and adherence to SOPs. Qualifications: Experience: 4 5 years in corporate or agency-side event management, preferably with large-scale employee engagement experience. Education: Graduate in Event Management, Marketing, Communications, Hospitality, or related field. Postgraduate diploma/degree is an advantage. This is more than an events role it s an opportunity to create impact at the intersection of community, creativity, and corporate culture. Qualification : Graduate in Event Management, Marketing, Communications, Hospitality, or related field

Assistant Sales Manager Converge Location: Mumbai Employment Type: Full-Time About the Role: We are seeking a results-driven Assistant Sales Manager with a strong background in hospitality and F&B sales, particularly in catering, events, and amenities/services management. The ideal candidate will bring at least 3 years of experience working in hotel sales operations, specifically in banquets, catering, or related F&B areas. Experience in room sales is a plus. This role requires close collaboration with City, Corporate Leadership, and cross-functional teams to ensure smooth sales and operations management of the Training Centre. Core Responsibilities: Profitability and Revenue Management Manage and review annual and monthly budgets for the Training Centre. Monitor budget performance in coordination with internal stakeholders. Develop and implement strategies to drive incremental revenue growth. Sales, Operations & F&B Management Oversee sales operations, daily activities, and F&B services of the Training Centre. Develop and execute sales, operations, and event strategies. Coordinate with Marketing and Technology teams to promote sales and events. Collaborate with City training resources to maintain effective sales systems and upselling procedures. Client Experience & Service Excellence Design and implement sales procedures to ensure consistent service delivery. Work closely with internal teams to facilitate smooth cross-departmental collaboration. Conduct regular client feedback surveys to identify opportunities for product and service improvements. Analyze feedback data to drive continuous performance improvements. Inspire and motivate employees to deliver exceptional customer care with attention to detail. Leadership & Team Development Partner with Corporate and City teams to develop and execute sales and operations strategies. Create and enforce SOPs, KPIs, and metrics that enhance revenue, productivity, and service quality. Drive brand partnerships and alliances to elevate client experience and revenue generation. Lead initiatives that improve team performance, processes, and customer satisfaction. Behavioral Attributes: Self-starter with strong business acumen and commercial insight. Excellent problem-solving and decision-making skills. Clear and persuasive communicator with strong relationship-building abilities. Highly motivated with a focus on achieving results and driving change. Detail-oriented and capable of managing multiple high-priority tasks under pressure. Confident decision-maker with excellent organizational skills. Preferred Qualifications: Bachelor s degree (minimum 3 years); qualifications in hospitality, property, or facilities management are a plus. 3+ years of relevant experience in hospitality sales and operations, preferably leading cross-functional teams. Strong customer service orientation and client relationship management skills. Proven track record of continuous improvement and a progressive mindset. If you are passionate about hospitality sales and delivering outstanding client experiences, apply now to join the Converge team and contribute to shaping exceptional event and training centre services. Qualification : Bachelors degree qualifications in hospitality, property, or facilities management are a plus

Job Title: Management Trainee Finance & Accounts Reports To: Head of Department (HOD) Location: Mumbai Experience Required: Freshers Qualification: CA / CMA (Qualified) Role Overview: We are looking for a motivated and detail-oriented Management Trainee to join our Finance & Accounts team. This role is ideal for freshly qualified Chartered Accountants or Cost Accountants seeking to gain practical experience in financial reporting, taxation, audit, compliance, and process improvement. The trainee will work closely with the finance leadership team and will be groomed for future leadership roles within the organization. Key Responsibilities: 1. Financial Reporting & Analysis Assist in the preparation of monthly, quarterly, and annual financial statements. Prepare balance sheets, profit & loss statements, and related financial reports. Conduct variance analysis and support in identifying trends or anomalies. 2. Budgeting & Forecasting Contribute to the creation of annual budgets and financial forecasts. Track performance against budgets and help analyze deviations. 3. Audit & Compliance Provide necessary support during internal and statutory audits. Ensure compliance with IFRS/GAAP and internal policies. Assist in reviewing financial documents for compliance with tax and regulatory requirements. 4. Taxation Support preparation and timely filing of GST, Income Tax, and other statutory returns. Assist in tax planning, research, and compliance initiatives. 5. Cash Flow & Working Capital Monitor cash flows and support working capital management. Assist in preparing cash flow forecasts and liquidity analysis. 6. ERP and Financial Systems Maintain financial data in ERP systems (e.g., SAP, Tally). Ensure accuracy, completeness, and timely updates of financial information. 7. Reconciliations Perform bank, intercompany, and account reconciliations. Ensure proper matching and closure of transactions. 8. Process Improvement & Internal Controls Identify opportunities to streamline financial processes and improve efficiency. Support the implementation of financial controls. 9. Ad-hoc Projects Work on special projects as assigned by senior management. Provide analytical and strategic support for financial decision-making. Required Competencies: Functional: Basic working knowledge of accounting software (SAP/Tally/other ERP). Strong command of MS Excel and other Microsoft Office tools. Understanding of tax laws, accounting standards, and compliance frameworks. Behavioral: High level of attention to detail and accuracy. Strong communication and interpersonal skills. Eagerness to learn and grow within a structured corporate environment. Ability to manage time and multiple tasks effectively. Qualification : CA / CMA (Qualified)

Job Title: Manager Investor Relations Location: Mumbai Experience: 12+ Years Role Overview: We are seeking a seasoned Investor Relations professional to lead the development and execution of our investor engagement and fundraising strategies. The ideal candidate will play a critical role in shaping the company's public image, enhancing investor confidence, and supporting capital market activities. Key Responsibilities: Investor Strategy & Communication: Develop and execute a comprehensive investor relations strategy to effectively communicate the company s financial health, business outlook, and long-term vision to investors, analysts, and stakeholders. Relationship Management: Act as the primary liaison for investors and analysts. Manage inquiries, provide regular updates, and cultivate strong relationships to build investor trust and confidence. Investor Events: Lead the organization of investor-facing events such as earnings calls, roadshows, investor conferences, and one-on-one meetings, ensuring consistent and compelling communication of the company s narrative. Cross-functional Collaboration: Work closely with senior leadership, finance, legal, and communications teams to ensure alignment in messaging, financial disclosures, and regulatory compliance. Market & Competitor Analysis: Monitor capital market trends, peer performance, and investor sentiment to deliver actionable insights and inform strategic decision-making. Investor Communication Materials: Oversee the creation of investor-focused content such as press releases, presentations, annual reports, and regulatory filings. Ensure all communications are accurate, consistent, and compliant with industry regulations. Fundraising & Capital Markets: Drive fundraising initiatives including Qualified Institutional Placements (QIPs) and secondary offerings. Manage the full process from planning and documentation to execution and post-transaction communication. Stakeholder Coordination: Liaise with investment banks, legal advisors, and other external stakeholders to support capital raising and optimize capital structure decisions. Business & Industry Expertise: Maintain a deep understanding of the company s operations, financials, and the broader real estate market to effectively address investor queries and provide strategic insights. Continuous Improvement: Stay current with best practices, industry benchmarks, and regulatory developments to enhance the efficiency and effectiveness of the investor relations function. Qualifications: Bachelor s degree in Finance, Business, Economics, or a related field; MBA or CFA is highly desirable. 12 15 years of experience in investor relations, corporate finance, investment banking, or capital markets, preferably within the real estate sector. Proven success in fundraising through QIPs and secondary market offerings, with strong knowledge of capital markets and investor expectations. Deep financial acumen with the ability to analyze and interpret complex financial data and valuation models. Exceptional verbal and written communication skills; ability to simplify complex financial information for varied audiences. Strategic thinker with strong analytical skills and a proactive, solution-oriented mindset. Proven ability to manage multiple projects, meet deadlines, and thrive in a dynamic, high-pressure environment. Demonstrated leadership and team collaboration abilities. High standards of integrity, ethics, and professionalism with a strong commitment to transparency and compliance. Qualification : Bachelors degree in Finance, Business, Economics, or a related field; MBA or CFA is highly desirable

Position: Management Accountant Location: Mumbai, India (Andheri East and/or Turbhe) Division: Finance Employment Type: Full-Time, Onsite About Blenheim Chalcot Blenheim Chalcot is a leading global venture builder with over 25 years of experience creating and scaling SaaS businesses powered by Generative AI. With 60+ ventures across financial services, education, health, and marketing sectors, our global ecosystem including Scale Space in London, the Rajasthan Royals in Mumbai, and a go-to-market base in Austin provides access to world-class talent, tools, and support to accelerate growth and build market-leading companies. Our Values Honesty and Integrity: Acting with transparency and trustworthiness. Resilience: Staying optimistic and adaptable amid challenges. Teamwork: Collaborating to elevate and support each other. Innovation: Constantly seeking better solutions and improvements. Deliver Results: Committing to quality and meeting promises. Commercial Awareness: Making financially sound decisions and optimizing value. Role Overview The Management Accountant will provide essential management accounting support to senior leadership, ensuring robust financial controls and compliance with company policies. This role is a platform for experienced finance professionals aiming to advance their career by managing key financial processes in a dynamic, high-growth SaaS environment. Key Responsibilities Prepare monthly management accounts including P&L, balance sheet, cash flow statements, and variance analyses within deadlines. Perform monthly revenue recognition and reconcile balance sheet accounts. Accurately report project revenues and support sales pipeline forecasting. Develop financial forecasts, including P&L and working capital, aligning with FP&A standards. Build and maintain financial models focusing on SaaS-specific metrics for forecasting, budgeting, and planning. Conduct in-depth variance analyses and deliver actionable insights to improve financial performance. Support annual budgeting processes with various departments to set challenging, realistic targets. Identify trends, risks, and opportunities from financial data, presenting clear recommendations to stakeholders. Assist with financial evaluations of new initiatives, pricing strategies, and investments. Drive continuous process and reporting improvements using technology. Ensure compliance with local GAAP, VAT, and regulatory requirements. Opportunity Join Blenheim Chalcot to influence the financial strategy of cutting-edge GenAI-enabled tech ventures. Work closely with senior leaders in India and the UK, owning full financial operations while contributing to critical business decisions in a fast-paced, evolving landscape. About You CA/ACCA/CIMA qualified. Minimum 2+ years experience in finance roles, ideally in FP&A or financial business partnering. Experience in SaaS or technology-driven companies preferred. Expert in Excel: advanced formulas, pivot tables, conditional formatting, and financial modelling. Comfortable navigating ambiguity and rapid changes typical of fast-growing SaaS businesses. Excellent stakeholder management and communication skills, able to explain complex financial info clearly. Adaptable, self-motivated, able to work under pressure and meet tight deadlines. Strong analytical mindset, with ability to convert data into meaningful business insights. Good command of professional written and spoken English. Commitment to continuous learning and development. If you re ready to elevate your finance career in an innovative, tech-driven environment, this role offers a unique and exciting opportunity to grow and make an impact. Qualification : CA/ACCA/CIMA qualified.

Job Title: Principal Project Director Operational Risk Management Location: Mumbai, India Experience: 9+ Years About the Role: We are seeking an experienced and dynamic Principal Project Director to lead high-impact projects in operational risk management for financial institutions. In this leadership role, you will manage client engagements, mentor project teams, and provide strategic insights across various risk domains. This is an exciting opportunity for professionals who thrive in fast-paced, global environments and seek to make a tangible impact within the financial services industry. Your Future Employer: A global consulting and technology solutions firm partnering with leading organizations in the financial services sector. Headquartered in India, the firm has a growing international presence and drives digital transformation and regulatory compliance across the APAC, Middle East, and Africa regions. Key Responsibilities: Lead and manage complex projects in operational risk management, including internal controls, SOP development, third-party risk, incident management, and business continuity. Review and validate policies, procedures, frameworks, and risk-control matrices, and actively contribute to Risk Control Self-Assessment (RCSA) initiatives. Independently engage with stakeholders to plan and execute assessments, interpret results, and present documentation that aligns with regulatory requirements. Collaborate with cross-functional teams to define Key Risk Indicators (KRIs), monitor risk thresholds, and integrate incident reporting with loss data frameworks. Contribute to proposal preparation, client presentations, and thought leadership initiatives. Mentor team members and drive project delivery excellence across various risk domains. Key Requirements: 9 12 years of relevant experience in operational risk, fraud risk, internal controls, and related areas, preferably in the BFSI sector or consulting. Educational background in CA, MBA, or other relevant master's programs. Preferred certifications in Project Management or Operational Risk Management (ORM). Strong knowledge of global and Indian risk frameworks and financial services regulations (RBI, SEBI, IRDA). Exposure to GRC tools (e.g., MetricStream, SAP GRC) and strong stakeholder management and team leadership skills. What s in it for You: Lead critical consulting projects for top-tier clients across geographies. Gain exposure to cutting-edge risk management methodologies and global standards. High-ownership role with the flexibility to innovate and influence strategic engagements. Work in a collaborative environment with robust mentoring and leadership support. Attractive performance-based incentives and opportunities for fast-track career growth. Qualification : Educational background in CA, MBA, or other relevant master's programs.

Job Description You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. As a Business Management Associate in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. Business Management optimizes business performance by helping to drive key initiatives. We act as trusted advisors and counterweight to Business/Group Heads, and are responsible for identifying, escalating, and mitigating business risks. The role of a business manager is dynamic and can vary from business to business, in line with the priorities of the different lines of business. Job Responsibilities Provide high responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis. Organize complex information strategically and compellingly, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques. Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards. Communicate effectively with key business partners to understand projects and drive next steps. Manage projects and deliver key work streams and tasks. Identify key business risks on the platform and drive the resolution of mitigating controls. Support audit, regulatory, and compliance deliverables; drive specific action plans and deliverables within the Risk Control Self-Assessment (RCSA) framework. Coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions. Collect and maintain internal resources and documentation on collaboration sites, like SharePoint. Participate in collaborative initiatives with team members and global managers, continually seeking ways to simplify, improve, and add value to existing business processes. Required Qualifications, Capabilities, and Skills: Bachelor s degree in Business, Finance, Economics, or other related area. Prior experience in Business Management or COO role. Proven experience delivering timely, high quality presentations and/or reporting for various projects and stakeholders. Attention to detail is a must with continuous focus on design excellence. Demonstrated ability in dealing with different stakeholder groups and driving the agenda. Excellent communication, organization and project management skills. Ability to articulate and demonstrate thoughtful rationale in design decisions. Intermediate to advanced level ability expected in all MS Office tools (Excel, PowerPoint, Pivot Tables). Self-motivated, tenacious and able to work with high degree of independence. Excellent written and oral communication skills. Strong time management and prioritization skills. About Us JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. Qualification : Bachelors degree in Business, Finance, Economics, or other related area.

Role: Manager - Analytics (Debt Management) Function/Department: Collections Experience: 5-10 Years Education: Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM Job Purpose: We are looking for a Manager - Analytics (Debt Management) to drive data-driven decision-making in our collections process. This role will focus on portfolio analytics, delinquency tracking, and performance optimization to enhance debt recovery strategies. The ideal candidate will leverage data insights to improve efficiency, ensure compliance, and support strategic initiatives within the Debt Management function. Key Responsibilities: Debt Portfolio Analysis & Performance Tracking: Monitor and analyze delinquency trends across buckets and DPD (Days Past Due). Develop predictive models and data-driven strategies to enhance debt recovery rates. Track collection performance and identify gaps or improvement opportunities. Collection Strategy Optimization: Define data-backed segmentation strategies to improve customer engagement and recovery. Optimize collection strategies by analyzing past trends, customer behavior, and repayment patterns. Implement early warning systems to prevent accounts from slipping into default. MIS & Reporting: Design and maintain MIS reports for performance tracking, agency efficiency, and collection outcomes. Generate and present insights-based reports for senior management decision-making. Automate reporting processes to enhance operational efficiency. Stakeholder Collaboration & Compliance: Work closely with collection teams, legal teams, and external agencies to improve recovery strategies. Ensure compliance with regulatory requirements in debt management analytics. Provide analytical support for policy and process enhancements within the collections framework. Preferred Skills & Attributes: Strong expertise in data analytics, predictive modeling, and statistical techniques. Proficiency in SQL, Python, R, Tableau, Power BI, or other data visualization tools. Experience in credit risk management, collections analytics, or debt recovery strategies. Strong understanding of regulatory guidelines and compliance frameworks in banking collections. Ability to work cross-functionally and drive actionable insights for business growth. Impactful role in shaping data-driven debt management strategies. Work in a fast-paced, analytical, and results-oriented environment. Opportunities for professional growth in a leading financial institution. If you are passionate about analytics, data-driven decision-making, and optimizing debt management, we invite you to apply and be part of our dynamic team! Qualification : B.Sc, B.Tech, BCA, B.Com, BBA