HR Director Jobs in Chennai

Position: HR Recruiter Location: Chennai Domain: Human Resources Job Description Resume Sourcing: Source resumes through job portals, employee referrals, and other relevant channels. Interview Coordination: Work closely with hiring managers to understand job requirements, schedule interviews, and ensure smooth interview processes. Consultancy Liaison: Follow up with recruitment consultancies to ensure timely and quality candidate sourcing. Full-Cycle Recruitment: Manage the entire recruitment cycle from sourcing candidates to onboarding, ensuring a seamless experience for both candidates and hiring teams. Desired Candidate Profile Education: Any Graduate with strong communication skills. Skills & Attributes A keen interest in pursuing a career in HR and recruitment. Strong interpersonal and organizational skills. Multilingual candidates will have an added advantage. Preference: Immediate joiners are preferred. Qualification : Any Graduate with strong communication skills

Position: HR Business Partner Overview: DevRev is seeking a dynamic and experienced HR Business Partner to join our People Ops (HR) team. Based in one of our three offices in India, this role will serve as a trusted advisor, coach, and counselor to functional leaders and their teams globally. The ideal candidate will possess the ability to identify patterns, diagnose issues, and recommend both immediate and long-term solutions to foster a positive and inclusive work culture. Additionally, the candidate will bring technical expertise in at least one area of HR, such as talent management, total compensation, employee experience, or learning & development, to design and implement HR solutions that contribute to business success. This role requires a hands-on approach, with high business acumen, emotional intelligence (EQ), and exceptional communication skills being key to success. The HR Business Partner will actively engage with leaders to support the growth and development of teams and individuals while driving organizational goals. Key Responsibilities: Partner with functional leaders and teams globally to provide guidance, coaching, and counseling on HR-related matters. Analyze organizational trends, diagnose issues, and develop solutions that foster a positive, inclusive, and high-performing work culture. Provide expertise in at least one HR functional area (talent management, compensation, employee experience, learning & development) to design and implement HR solutions aligned with business objectives. Act as a strategic partner to senior executives, offering advice and support in talent management, leadership development, and organizational effectiveness. Support the development and implementation of HR initiatives that enhance employee engagement, retention, and performance. Serve as a trusted advisor to managers, offering coaching on leadership, team dynamics, and performance management. Build strong, trusted relationships across all levels of the organization, including remote teams, and provide tailored support to meet business needs. Stay informed on global labor laws, HR best practices, and industry trends to ensure compliance and alignment with organizational goals. Leverage data to provide insights and make informed decisions, while working collaboratively in a fast-paced, dynamic environment. Qualifications: Bachelor s degree in Human Resources, Business Administration, or a related field. 8+ years of progressive experience as an HR Business Partner, ideally in the technology industry. Strong knowledge of the dynamics of a sales organization, including incentive structures, performance metrics, and results-oriented cultures. Exceptional communication and interpersonal skills, with a high degree of emotional intelligence (EQ). Proven experience in HR business partnering, supporting global executives and senior leaders. Ability to build and maintain trusted working relationships and networks at all organizational levels, including remote teams. Strong knowledge of global labor laws and HR best practices. Data-driven with the ability to work independently and collaboratively in a fast-paced, evolving environment. Culture: At DevRev, our culture is built on the values of hunger, humility, honesty, and acting with heart. We are on a mission to help build the world s most customer-centric companies, using design, data engineering, and machine intelligence to empower engineers to deeply connect with and embrace their customers. Qualification : Bachelors degree in Human Resources, Business Administration, or a related field.

HR Recruiter Location: Chennai Employment Type: Full-Time We re seeking a passionate and results-driven HR Recruiter to help us attract, identify, and onboard top talent who will drive our continued growth. This is an on-site role, and the selected candidate will be required to work from our Chennai office daily. Key Responsibilities Collaborate with hiring managers and internal stakeholders to understand hiring needs and role requirements Develop and execute effective sourcing strategies to identify and engage high-quality candidates Manage the full recruitment lifecycle from job posting and sourcing to screening, interviewing, and onboarding Conduct resume screening, phone interviews, and preliminary assessments Coordinate interview schedules, provide candidate feedback, and manage offer processes Craft engaging job descriptions and employment advertisements Act as the primary liaison between candidates and internal teams throughout the hiring process Represent the company at job fairs, recruiting events, and open houses Ensure a smooth and professional candidate experience from start to finish Maintain accurate candidate records using Applicant Tracking Systems (ATS) and related tools Requirements Bachelor s degree in Human Resources, Business Administration, or a related field Minimum of 3+ years of recruitment experience, preferably in a similar industry Solid understanding of talent acquisition practices and recruitment methodologies Strong communication and interpersonal skills Demonstrated ability to build relationships with hiring managers and candidates alike Experience in direct sourcing and passive candidate engagement Proficiency in using ATS platforms and MS Office Suite Familiarity with internet sourcing techniques and online job boards Preferred Attributes Creative, proactive, and able to work in a fast-paced environment Confident in managing multiple open roles and recruitment priorities simultaneously Comfortable representing the company in both formal and informal settings Committed to delivering a high-quality candidate experience Qualification : Bachelors degree in Human Resources, Business Administration, or a related field

Job Title: Director - Enterprise Head of (ECS) Architecture Career Level - G Introduction to role The Enterprise Head of Enterprise Capabilities & Solutions (ECS) Architecture is responsible for the architecture across the ECS landscape, collaborating with other Heads of Architecture to support AstraZeneca's business and IT strategies. This role involves crafting AZ standards, patterns, and roadmaps, ensuring ECS architectures conform to them. The role partners with key business teams, IT Leadership, and other Heads of Architecture to develop AstraZeneca s Digital and Architectural landscape, aligned with business strategies and visions. Additionally, the role is responsible for key architecture processes such as standards and lifecycle management, drives change across EA, and addresses industry trends in defining AZ s vision. The role also acts as a sponsor or steering group member for multi-functional or enterprise-wide projects. Accountabilities Provide Enterprise Design thinking and support to ECS across the Enterprise, application, and infrastructure domains of architecture. Define the architecture strategy, direction, and standards pertinent to the ECS Segment. Lead the development and execution of Data & Analytics specific architecture capability and strategy. Handle performance and development of a team of Architects across various technology domains to deliver end-to-end architecture solutions. Define architecture strategy and principles, policies, and standards to produce function-specific reference architectures and solutions. Manage relationships with Data & Analytics leadership to influence adoption of enterprise architecture frameworks, standards, and policies. Drive the development of global enterprise standards for the central Architecture & Technology Strategy function. Analyze business data and AI priorities & strategies and translate these into architecture requirements for the enterprise. Act as an authority to the architecture community and the business regarding strategic architecture decisions for ECS. Refine architecture strategies, direction, standards, and patterns as required. Lead the development of Architecture Roadmaps and Blueprints (1-5 Year horizon). Ensure continuous alignment of capabilities with current business priorities and objectives. Chip in to multi-functional decision-making bodies. Act as a sign-off authority for solution and segment architectures as well as architecture blueprints and roadmaps. Champion ECS EA initiatives across IT (and business). Engage and build a network with external architecture authorities to stay updated with the latest trends and technologies in ECS. Act as a strategic architectural advisor for senior IT and Business management. Ensure ECS Architectures align with Global strategies and solutions. Analyze IT industry and market trends to resolve potential impact on the enterprise. Establish partnerships with key ECS technology suppliers. Provide thought leadership and sophisticated technical expertise for enterprise ECS architecture across IT. Drive the continuous development of the Architecture Capability within IT by championing standard process sharing. Partner closely with ECS service/engineering teams in refining architecture patterns, designs, and blueprints. Focus on cost reductions (efficiency). Drive adoption of new technology against the Architecture strategy roadmap (adoption would be the important metric). Manage vendor relationships. Ensure regulatory compliance. Foster team engagement. Essential Skills/Experience Bachelor s degree or equivalent experience in Computer Science or Data Management related field Extensive experience and knowledge of ECS solutions Ability to influence and deliver strategic vision, direction, and planning Blend of data architecture, analysis, and engineering skills Experience in known industry architectural patterns Understanding cloud-based containerization strategies for hybrid cloud environments Knowledge of appropriate data structure and technology based on business use case Experience in using data modeling technologies Desirable Skills/Experience Post-graduate degree in MIS, Data Management Extensive experience in a data architect role with practical examples of designing and providing data engineering blueprints that have been pragmatically implemented Experience in Agile data definition scrums Experience using metadata cataloguing tools Knowledge of Cloud Economics and Forecasting Qualification : Bachelors degree or equivalent experience in Computer Science or Data Management related field

Description Job Requirements Role/ Job Title: Talent Acquisition Manager Business: Corporate Function Roles & Responsibilities: Ensure that all recruitment processes and systems are implemented smoothly in order to facilitate hiring at the bank. Drive talent acquisition channel strategy, focusing on low-cost hiring channels and lowering average cost per hire. Deliver end to end recruitment services for the vertical within the stipulated aggressive timelines and build the talent pipeline for the business to achieve the hiring targets for the LOB within the standard timelines at optimal price points. Ensure that defined SLAs, TAT are met. Participate in the channel strategy for hiring talent, thereby optimising low-cost hiring channels and driving down the average cost per hire. Extensive use of social and professional networking sites to identify potential candidates. Establish and help create a brand value to attract a talent pool from the market. Prioritizing and balancing the recruitment needs as per business criticality. Communicate progress on assigned job vacancies on a regular basis and offer advice on the action plan to close the position within the given SLAs. Keep recruitment budgets and overall resourcing costs in control. Manage the key ratios of TAT, joining ratio, IJP movement, cost per hire, and infant attrition. Continuously derive insights from candidate feedback to design improvements or processes as relevant, with the sponsorship of line and HR leaders. Key Success Metrics: Time to hire; Quality of hire; Talent Diversity; Process excellence; Stakeholder feedback and Cost per hire

Your Impact In this role, you will be responsible for monitoring key performance indicators (KPIs) and service level agreements (SLAs) to assess the effectiveness of accounting operations and drive continuous improvements in performance. You will ensure compliance with accounting standards (GAAP) and internal controls while driving enhancements in the financial reporting process. Your main responsibilities will include: Analyzing performance data to identify trends, root causes of inefficiencies, and areas for improvement, fostering a culture of accountability and performance excellence. Ensuring that the accounting shared services team consistently meets or exceeds performance expectations. Identifying and leading opportunities for automation, standardization, and process redesign, utilizing methodologies like Lean, Six Sigma, or other process improvement frameworks. Leading, coaching, and mentoring a high-performing accounting shared services team, promoting a continuous improvement mindset. Building and maintaining a vibrant, collaborative community through inspirational leadership, and leading the team through complex challenges and dilemmas to advance the function s agenda. Developing and delivering training programs and resources that empower the team to innovate and refine accounting processes continuously. Your Growth You will be part of our Global Finance Operations & Transformation team, based in Chennai. As the site leader, you will have responsibility for overseeing a team of 300+ colleagues. Your role will be pivotal in revolutionizing our accounting operations, driving transformation, and leading a high-performing team toward sustained excellence in financial operations.

Manager, Country Operations (India) Location: Chennai, India Team: Teleport (AirAsia's logistics arm) Focus: Air Freight Operations, Ground Handling & 3PL Coordination Teleport is reimagining logistics across Asia. Every day, we move cargo through 100+ airports fast, secure, and efficiently. Our goal? Be the go-to end-to-end delivery solutions provider in Asia. To do that, we need leaders who thrive in a fast-paced, startup-like culture. About the Role We're looking for a hands-on Country Operations Manager to take ownership of our air cargo operations in India. You ll lead day-to-day operational performance, work closely with Cargo Terminal Operators (CTOs), ground handling teams, customs, and 3PLs, and act as the key link between strategy and execution. This is a dynamic, multi-disciplinary leadership role with a strong focus on process improvement, stakeholder engagement, and operational excellence. What You'll Be Doing A Day in the Life Operations Management Oversee daily air freight operations: loading, unloading, handling Ensure shipments (including hazardous goods) comply with all legal & safety regulations Conduct toolbox meetings, weekly/monthly ops reviews, and lead operational briefings Maintain SLA adherence for shipment movement and handover Performance & Process Improvement Monitor key KPIs and operational costs (fuel, packaging, etc.) Drive productivity optimization through staffing, capacity, and resource planning Lead new initiatives to reduce CPP (cost per parcel) and enhance delivery timelines Analyze fleet/community budgeting and forecast volumes to scale delivery capacity Stakeholder & Partner Engagement Coordinate with CTOs, airport authorities, freight forwarders, and internal departments Onboard and manage 3PL vendors with performance tracking Respond to customs-related inquiries and ensure timely, compliant declarations Team Leadership & Training Resolve staff conflicts, motivate teams, and handle feedback loops Design and roll out training/coaching programs for ground teams and couriers Implement safety and compliance initiatives to maintain operational integrity What You Need to Succeed Must-Have Skills Excellent communication and interpersonal skills (English fluency required) Strong data accuracy and reporting skills Proficiency in Microsoft Office and operational software High attention to detail accuracy is non-negotiable Hands-on experience leading logistics or operations teams Leadership Style We Value Willing to roll up your sleeves lead by example Biased for action speed > perfection Transparent, proactive communicator Goal-focused, flexible on execution People-first mindset we treat our team with respect and empathy At Teleport by AirAsia, we don t just move cargo we move fast, solve hard problems, and build the future of logistics across Asia. You ll get the chance to lead meaningful projects, work with cross-functional teams, and shape the country-level operations strategy. We embrace diversity and are proud to be an equal opportunity employer. Everyone is welcome here. Apply now and help us change how Asia delivers.

Role Overview ICON is seeking an ambitious and hardworking Payroll Associate to assist in the global payroll cycle. In this role, you will ensure the accurate processing and delivery of payroll for employees, working cross-functionally with both external payroll providers and internal departments such as HR and Finance. Key Responsibilities Payroll Inputs: Finalize payroll inputs and provide them to third-party payroll vendors accurately. Collaboration: Act as a liaison with external payroll providers and internal teams (HR, Finance) to ensure payroll is processed seamlessly. Internal Controls: Ensure monthly payroll changes are captured and processed, with discrepancies discussed and resolved. Bank Payments: Upload electronic files and input manual payments to the bank. Payroll Queries: Manage the Payroll mailbox to ensure timely responses to queries. Tax and Compliance: Ensure that monthly and annual tax, pension, and compliance requirements are followed. Auditor Collaboration: Work with internal and external auditors to provide required reports. Process Improvement: Collaborate with the payroll team to improve efficiency and maintain SOX compliance. Special Projects: Participate in special projects throughout the year, contributing to process and system improvements. Qualifications & Skills Experience: 1 to 3 years of experience in EMEA payroll processes and working with payroll vendors (preferred but not essential). Work Environment: Proven experience in a dynamic environment, with a strong ability to manage a high volume of transactions. Communication Skills: Excellent verbal, written, and interpersonal skills, with a focus on customer service. Attention to Detail: High attention to detail, numerical accuracy, and strong analytical skills. Time Management: Ability to work to strict deadlines and manage multiple tasks simultaneously. Teamwork: A strong team player with a collaborative mindset. Technical Skills: Proficient in Microsoft Office, especially Excel. Organizational Skills: Strong organizational and time management skills, with the ability to work independently when needed. Benefits of Working at ICON At ICON, we believe in rewarding high performance and nurturing talent. In addition to competitive salary packages, we offer: Annual Bonuses: Reflecting the achievement of performance goals. Health Benefits: Comprehensive health-related benefits for you and your family. Retirement Plans: Competitive retirement offerings, including life assurance. Supportive Environment: An environment where you are encouraged to fulfill your purpose and drive lasting change. Qualification : 1 to 3 years of experience of EMEA Payroll processes and working with payroll vendors (preferable but not essential)

Job Title: Social Media Executive Experience Required: 1 3 Years Job Category: Support Location: Chennai Job Summary: We are looking for a creative, proactive, and detail-oriented Social Media Executive to elevate our brand s online presence. In this role, you ll manage content creation, posting, and engagement across all major platforms. You'll collaborate with internal teams, design impactful visuals, and track performance to optimize our social media strategy. Key Responsibilities: Design visually compelling posters and creatives for campaigns, events, and announcements. Script and create engaging short-form videos (Reels, Stories, YouTube Shorts, etc.) to showcase our brand and services. Manage and schedule daily posts across platforms such as LinkedIn, Instagram, Facebook, X (Twitter), and YouTube. Monitor social channels for messages, comments, and trends; respond or escalate as appropriate to ensure timely engagement. Collaborate with marketing, HR, sales, design, and leadership teams to source content and align messaging with company objectives. Track and analyze post and campaign performance; provide insights and recommendations for improvement. Stay updated on the latest social media trends, tools, and best practices in digital marketing. Required Skills & Qualifications: Bachelor s degree in Marketing, Mass Communication, Visual Design, or a related field. 1 3 years of experience in social media management and content creation. Proficiency in tools like Canva, Adobe Photoshop, Illustrator, or similar design platforms. Basic knowledge of video editing software (e.g., CapCut, Adobe Premiere Pro, InShot). Strong communication and interpersonal skills. Ability to manage multiple tasks, prioritize effectively, and work independently. Nice-to-Have: Experience managing paid social media campaigns. Familiarity with scheduling tools like Hootsuite, Buffer, or Meta Business Suite. A portfolio showcasing previous social media creatives and videos. Qualification : Bachelors degree in Marketing, Mass Communication, Visual Design, or a related field

Job Title: Chief Manager Strategy Location: Chennai Job Type: Full-Time | Permanent Experience Required: 6 to 10 Years Job Purpose: The Chief Manager Strategy will be responsible for formulating and executing long-term business strategies for TVS Credit, with a strong focus on market dynamics, strategic transformation, and M&A integration. The role includes leading high-impact, cross-functional strategic projects, enabling business turnarounds, and supporting new venture initiatives across the organization. Key Responsibilities: Develop and drive long-term strategic plans (5-year horizon) aligned with company goals, along with medium-term (2 3 years) milestones. Analyze industry trends, competitive landscape, and internal performance to define strategic priorities and business opportunities. Lead cross-functional collaboration with Product, Credit, Operations, Technology, Analytics, HR, and external partners to design and execute strategic initiatives. Conduct detailed market assessments in the NBFC sector to drive transformation across business, technology, organization, and regulatory domains. Translate strategic goals into quantifiable and actionable initiatives with measurable outcomes. Monitor global trends, customer behavior, and innovation in adjacent industries to identify disruptive opportunities and best practices. Collaborate with business transformation teams to ideate and implement new business models and ventures. Lead M&A integration efforts for newly acquired companies, ensuring seamless alignment across functions. Drive strategic projects with a horizontal impact across multiple business verticals and product lines. Travel frequently to Gurugram or other locations for M&A integration, stakeholder meetings, and project execution. Required Qualifications & Experience: MBA from a reputed B-School preferred. 5+ years of experience in Corporate Strategy, Strategic Planning, or Long-Range Planning, preferably in Banking/NBFC/Financial Services. Demonstrated experience in M&A integration, corporate transformation, and business modeling. Key Skills & Attributes: Strong strategic and analytical thinking with sound decision-making capability. Financially astute with deep business acumen and understanding of process improvement. Ability to synthesize complex data and convert it into actionable insights. Excellent executive presence and stakeholder management skills. Strong verbal and written communication; capable of presenting to senior leadership and clients. Proactive, self-driven, and results-oriented with the ability to manage ambiguity. Interest in technology trends and their application in business strategy. Excellent project management, prioritization, and cross-functional leadership skills. Ability to work under pressure and drive initiatives to completion in a fast-paced environment. Be a part of an innovative and rapidly growing organization where strategic thinking and impact-driven leadership are at the core. At TVS Credit, you will work on high-visibility projects that shape the future of our business and drive real results. Qualification : MBA from a reputed B-School preferred

Job Title: Chief Manager Branding and Communications Department: Marketing Location: Chennai Job Type: Full-Time | Permanent Reporting To: Chief Marketing Officer Job Purpose: The Chief Manager Branding and Communications will lead the development and execution of brand strategies and communication initiatives that enhance TVS Credit s brand equity, build a distinct and consistent brand voice, and increase engagement across audiences. This role will play a pivotal part in crafting compelling narratives, aligning messaging across channels, and supporting business growth through innovative content and campaigns. Key Responsibilities: Strategic Branding & Communication: Own and drive the brand communication strategy across all platforms to improve brand awareness, consideration, and overall health score. Lead go-to-market (GTM) strategies, brand positioning, and integrated communication planning for new product launches and campaigns. Use AI tools and insights to develop persona-based and region-specific content that drives local relevance and deeper consumer engagement. Content & Creative Management: Design and implement a comprehensive content strategy including thought leadership, storytelling formats, and digital brand narratives. Develop and maintain core brand assets such as brand books, presentations, and corporate collaterals. Oversee the creation of multi-format content (videos, infographics, emailers, SMS, WhatsApp messages, web banners, etc.) ensuring alignment with the brand s tone and visual identity. Act as the final quality and messaging gatekeeper for all brand-aligned content across internal and external platforms. Stakeholder & Agency Collaboration: Manage external creative, digital, and branding agencies to ensure high-quality, timely, and innovative deliverables. Collaborate closely with internal stakeholders (product, HR, digital, and leadership teams) to ensure consistent brand messaging across initiatives. Qualifications & Experience: Education: MBA/PGDM in Marketing, Communications, or related field. Experience: 10 14 years of proven experience in branding, corporate communications, or content marketing, preferably in high-growth organizations or consumer-facing sectors. Functional Competencies: Strong storytelling and editorial skills with a sharp eye for content quality and brand voice. Demonstrated ability to lead brand and content projects end-to-end. Excellent written and verbal communication skills. Proficient in managing agency relationships, budgeting, and delivery oversight. Behavioral Competencies: Strategic thinker with a creative mindset and the ability to bring ideas to life. Strong project management skills with experience managing cross-functional teams and external vendors. High collaboration skills with the ability to manage multiple stakeholders and deliver results in a fast-paced environment. This is an opportunity to shape the voice and image of one of India's fastest-growing NBFCs. As Chief Manager Branding and Communications, you ll drive brand excellence, lead high-impact campaigns, and help build a brand that inspires trust and engagement across India. Qualification : MBA/PGDM in Marketing, Communications, or related field

Job Title: Senior Manager Consumer Durables Location: Chennai Job Type: Full-Time | Permanent Job Purpose: To support the Consumer Durable (CD) business by monitoring key performance indicators, coordinating with field teams, managing incentives, ensuring adherence to hygiene standards, and driving automation projects. The role aims to optimize operational efficiency and help achieve business growth targets. Key Responsibilities: Track and analyze daily performance metrics for the Consumer Durables business; provide actionable insights to Product and Leadership teams. Collaborate with Field Teams to manage Field Officer (FO) mapping and ensure targets align with the Annual Operating Plan (AOP). Monitor compliance with hygiene parameters such as eKYC, eMandate registrations, and incentive disbursement processes including Field Executive Monthly Incentives (FEMI) and Semi-Annual Executive Monthly Incentives (SEMI). Lead the preparation of field team incentive calculations (maker), coordinating with HR for validation and payouts (checker). Design and implement contests and incentive programs for field teams, particularly during peak seasons like Summer and SON (September November), to drive business momentum. Work closely with the Business Intelligence (BI) team to support and contribute to the development of Tableau dashboards and automate MIS reporting. Qualifications & Experience: Graduate or Postgraduate degree in Business Administration, Finance, or related fields. Minimum 6 years of experience in Sales Operations, Business Support, or Product roles, preferably in the NBFC or Consumer Durables finance sector. Functional Competencies: Strong analytical skills with the ability to interpret and translate complex data into business insights. Excellent communication and interpersonal skills for effective cross-functional collaboration. Experience in working closely with Field Teams and managing MIS and incentive-related functions. Behavioral Competencies: Sound decision-making skills backed by analysis and sound judgment. Strong presentation and articulation abilities. High attention to detail and ability to manage multiple tasks under pressure. Qualification : Graduate or Postgraduate degree in Business Administration, Finance, or related fields

Job Title: Head (Global) After Implementation Support Location: Chennai, India Experience: 20 25 Years Qualification: Engineering Degree or Equivalent Role Overview: We are looking for an accomplished leader to head our Global After Implementation Support function. This critical role demands extensive experience in managing large-scale customer support operations for complex software products, preferably within HR or SaaS domains. The successful candidate will be responsible for delivering exceptional support services to a global customer base, driving operational excellence, and fostering continuous improvement in customer experience. Key Responsibilities: Lead and manage a large global support organization, including L2 and L3 teams, servicing over 250 customers worldwide. Oversee multiple teams: Product Team: Responsible for product design, architecture, engineering, and strategic vision. Implementation Team: Works closely with clients during installation, training, and the entire implementation lifecycle. Global Support Team: Handles customer queries, bug fixes, and change requests post-implementation. Managed Services (HRP Product Line): Operates payroll and other HR services for clients, comprising approximately 700 employees. Ensure timely resolution of issues in line with agreed Service Level Agreements (SLAs). Review and prioritize change requests, escalations, service requests, and monitor overall customer satisfaction. Establish and enforce global standards for operations, including ticket management, status reporting, customer communities, and issue deflection mechanisms. Act as the Voice of the Customer by identifying and driving necessary changes to product features and internal processes that enhance customer experience and operational efficiency. Forecast demand and build a high-performing team through recruitment, development, and retention of talent. Lead initiatives to improve product technical stability, proactively managing recurring issues and enhancing overall product reliability and performance. Optimize operational profitability, ensuring efficient resource utilization while maintaining sold margins. Collaborate closely with product development and implementation teams to ensure a seamless and consistent customer journey. Maintain compliance with ITIL best practices and adhere to stringent data security protocols. Qualifications & Experience: 20 to 25 years of professional experience, including at least 10 years in senior leadership roles managing customer support or after-sales service functions. Minimum 15 years in customer-facing roles with extensive experience in customer support for complex software products. Strong background in HR products or SaaS environments supporting high-volume case loads is highly preferred. Proven track record in managing and scaling large teams (100+ members). Exceptional communication, leadership, and stakeholder management skills. Ability to lead cross-functional teams across multiple geographies and cultures. Ideal Candidate Attributes: Strategic thinker with a customer-first mindset. Strong operational focus with a hands-on approach to problem-solving. Experienced in driving organizational change and process improvements. Skilled at balancing customer satisfaction with business objectives. Adept at forecasting demand and managing resources efficiently. Qualification : Engineering Degree or Equivalent

Job Title: Business Analyst Finance (Fresher, Chartered Accountant) Location: Chennai, India Employment Type: Full-Time Experience: Fresher Qualification: Chartered Accountant (CA) Mandatory Job Summary: Ramco Systems invites a proactive and analytical fresher Chartered Accountant to join our team as a Business Analyst Finance. This role is pivotal in managing the lifecycle of financial modules within our ERP system, covering product development, implementation, and post-go-live support. The ideal candidate will combine strong financial expertise with a passion for technology and excellent communication skills, helping align our products with client needs and industry standards. Key Responsibilities: Develop and maintain the product roadmap for ERP financial modules, aligning with business objectives and industry trends. Gather and analyze client financial requirements, translating them into detailed user stories, process flows, and technical specifications. Collaborate closely with product development teams to ensure compliance with accounting standards such as IFRS and GAAP. Drive end-to-end ERP finance module implementation including requirements gathering, data migration, user training, testing, and go-live support. Facilitate workshops and client interactions to document requirements and provide timely solutions. Assist in configuration, testing, and ensuring smooth integration of finance modules with procurement, HR, supply chain, and other ERP components. Develop user manuals, training materials, and conduct training sessions to empower users. Act as the key point of contact for all ERP finance module queries post-implementation. Stay abreast of evolving financial regulations, ERP technologies, and automation trends to recommend product improvements. Educational & Professional Qualifications: Chartered Accountant (CA) qualification is mandatory. Solid understanding of finance functions and operating models including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), and Cash Management (CE). Familiarity with ERP systems and finance automation technologies preferred. Professional Skills: Passion for finance automation and emerging technologies. Exposure to client-facing roles or ERP implementation internships is a plus. Excellent verbal and written communication skills with strong facilitation and interpersonal abilities. Proven aptitude for working collaboratively in team settings and engaging effectively with clients. Highly motivated, adaptable, and capable of thriving in a fast-paced, dynamic environment. Willingness to travel internationally as required. Opportunity to work on cutting-edge ERP finance products and influence product development. Collaborative and energetic work culture focused on innovation. Exposure to global clients and cross-functional teams. Growth opportunities in a leading software solutions company.

Job Title: Senior Functional Consultant I Location: Chennai, India Experience: 4+ years Qualification: Bachelor s Degree and Master s Degree (preferred) Job Summary: The Senior Functional Consultant will be responsible for end-to-end solution design, configuration, testing, deployment, training, and support of HR & Payroll products. The role requires excellent communication skills to engage with internal teams, customers, and stakeholders. The candidate should have strong domain knowledge in HR & Payroll, experience with multiple modules, and the ability to manage project deliverables under tight deadlines, including willingness to support ANZ time zones. Key Responsibilities: Design & Documentation: Conduct solution design workshops; prepare design documentation such as Solution Design Document (SDD), Process Flow Sheets (PFS), and integration documents. Collaborate with Center of Excellence (COE), Product, and Product Backlog (PB) teams for customer requirements. Conduct solution playback sessions. Provide knowledge transfer (KT) to Operations teams to prepare process books. Configuration & Engineering: Configure the product based on finalized design documents. Test configurations and customizations thoroughly. Deploy and package configured solutions/customizations/data for migration to subsequent environments. Training: Conduct user training sessions using standard or customized training materials aligned with the solution. Testing & UAT Support: Assist customers in developing test cases and data. Triage and resolve issues raised during testing. Coordinate with COE/Product/PB teams for new requirements. Prepare updated solutions and data for deployment to next environments. Parallel Run & Go-Live Support: Provide KT to Operations teams for parallel run initiation. Assist customers with parallel run strategies. Address issues raised by customers and Operations teams. Collaborate on production cut-over plans with Project Managers. Update SDD documents during Go-Live and Hypercare. Provide BAU support during Hypercare phase. Transition: Prepare transition checklists. Deliver KT sessions to Support teams. Product & Domain Expertise: Experience with HR & Payroll products with at least 3-4 full lifecycle implementations. Strong knowledge of at least 3 modules apart from Payroll (e.g., Core HR, Employee Information, Leave, Time Management, Compensation Planning, Expense). Good understanding of AU & NZ statutory requirements (at least one region). Preferably experience with Workday (WD), SuccessFactors (SF), and Oracle integrations. Basic understanding of integration systems and architecture. Demonstrated domain knowledge of HR and Payroll processes. Implementation & Methodology: Document test cases for configured solutions and customizations; support system and user acceptance testing to ensure quality. Independently conduct requirement gathering sessions, solution demos, and data migration activities. Ensure adherence to RAMCO MAGNA Enterprise Methodology. Assist project/program managers in drafting Entry, Exit, and Acceptance Criteria. Coordinate with product teams on bug tracking, feature requests, and roadmap items. Ensure timely submission of deliverables following governance processes. Provide knowledge transfers and handovers to support teams. Adhere strictly to Statement of Work (SOW), contractual, and management commitments. Mentor and guide junior consultants on product knowledge and processes. Other Requirements: Strong verbal and written communication skills to represent product and solutions to internal and external stakeholders. Ability to work under pressure and meet strict timelines. Willingness to work extended hours / support ANZ time zone as required. Qualification : Bachelors Degree and Masters Degree (preferred)

Job Summary Responsible for planning and designing new software and web applications. Edits new and existing applications. Implements, testing and debugging defined software components. Documents all development activity. Works with moderate guidance in own area of knowledge. Job Description Position: Automation Development Engineer 2 Skills required: Must Have; Development in Javascript or TypeScript, Cypress, integration and e2e tests Good to have: Docker and Kubernetes, Node.js, test case scenarios with BDD methodology Experience required for this role: 2.4 Years to 4 Years Notice period required- 0 to 60 days Job Location: Chennai Tamil Nadu HR Contact: [email protected] Automation Developer & Tester Bachelor's degree in Computer Science, Engineering, or a related field. Good Coding skills. 2+ years of experience in NodeJS (Javascript and/or TypeScript) and/or Python. 2+ years of experience in Testing Automation (e.g. Cypress). 1+ years of hands-on experience with CI/CD e.g.(Jenkins, Gitlab CI, Concourse etc) 2+ years of hands-on experience writing unit, integration and e2e tests. 1+ years of experience with Micro-services 1+ years of hands-on experience with Docker and Kubernetes 2+ years of proven experience with software development principles, methodologies, and best practices. 1+ years of proven ability in defining test case scenarios with BDD methodology. Experience writing technical documentation. Godd Communication & Time Management Skills Core Responsibilities Analyzes and determines integration needs. Evaluates and plans software designs, test results and technical manuals. Reviews literature, patents and current practices relevant to the solution of assigned projects. Programs new software, web applications and supports new applications under development and the customization of current applications. Edits and reviews technical requirements documentation. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays knowledge of and ability to apply, process design and redesign skills. Displays in-depth knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Qualification : Bachelor's degree in Computer Science, Engineering, or a related field.

About Arcadia: Arcadia is a leading technology company focused on solving the climate crisis by empowering energy innovators and consumers. We re revolutionizing the energy industry with our software and APIs, creating access to the data and clean energy necessary for building a decarbonized energy grid. Since our founding in 2014, Arcadia has been working to break the fossil fuel monopoly and offer high-quality clean energy options to consumers and small businesses. Today, we ve launched Arcadia Platform, a SaaS product that is transforming the energy industry into a data-driven network. With a $1.5B valuation and $500M raised, Arcadia is scaling its operations to solve one of the world s most significant challenges. We re building a diverse team of individuals who are passionate about making a difference. Join us in shaping a clean energy future! What We re Looking For: We are seeking a thoughtful, empathetic, and driven Engineering Manager to lead and grow our team of four engineers responsible for building data products for Arcadia s customers and internal stakeholders. You will guide the team to solve complex data engineering and analytics problems, while ensuring their professional growth and development. You will also work closely with the Director of Data and Analytics Engineering to develop roadmaps and strategies that align with the business needs. The role is based in Chennai, India, with a hybrid remote-first approach, and offers the opportunity to shape a world-class data ecosystem in a fast-paced, high-growth environment. What You'll Do: Empower and guide engineers: Lead a team of engineers in solving complex data problems within the energy sector. Work with cross-functional teams: Collaborate with Product, Design, and Marketing teams to define roadmaps and strategies for our Platform business. Drive technical excellence: Contribute to technical discussions and ensure that the team is building scalable data pipelines and assets. Mentor and develop team members: Provide ongoing mentorship, aligning team members skills, interests, and career aspirations with business needs. Facilitate regular feedback and performance discussions. Lead by example: Foster a culture of empathy and humanity while delivering results in a fast-paced environment. Align stakeholder expectations: Represent engineering concerns to ensure alignment with business priorities and goals. What Will Help You Succeed: Must-Haves: 6+ years of experience, with 2+ years in a leadership/management role on a data engineering or analytics engineering team. Deep understanding of modern data and analytics engineering practices, with the ability to contribute hands-on when necessary. Experience with Python (in a data orchestration context) and SQL (in a data modeling context). A proven track record of mentoring and growing direct reports through feedback, goal-setting, and career development. Ability to navigate the relationship between Engineering, Product, and Design teams. Nice-to-Haves: Experience with tools and technologies in Arcadia s data stack: Snowflake dbt (or similar Analytics Engineering tools) Prefect (Airflow experience is a plus) AWS, Docker, Kubernetes (basic familiarity) GitHub and GitHub Actions Experience with scalability challenges at fast-growing startups. Familiarity with automating internal processes to improve operational efficiency. Experience with roadmap development and execution. Background in the energy sector or related fields. Benefits: Competitive compensation based on market standards. Hybrid remote-first model, promoting flexibility in work arrangements. Flexible leave policy to support work-life balance. Medical insurance for you and your family (up to 6 members), including accident and life insurance. Annual performance cycle with rewards and recognition. Quarterly team engagement activities to enhance collaboration and team spirit. Learning & Development programs to support continuous growth and skill-building. A supportive engineering culture that emphasizes diversity, empathy, teamwork, trust, and efficiency. Why Arcadia? At Arcadia, we celebrate diversity and believe that unique perspectives are essential to our collective success. We are committed to equal employment opportunities and welcome applicants from all qualified candidates eligible to work in India, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, or protected veteran status. We are committed to providing reasonable accommodations for individuals with disabilities during the application process, interviews, or employment. Please contact us if you require accommodation. How to Apply: If you are excited about building the next-generation data ecosystem and contributing to Arcadia s mission of a clean energy future, we encourage you to apply. We look forward to learning what you will uniquely bring to our team! Qualification : 6+ years of experience, with 2+ years in a leadership/management role on a data engineering or analytics engineering team.

Job Title - Associate Director Business Strategy & Portfolio Career Level - F The Axial Programme (Global S/4HANA implementation) We are one purpose-led global organisation. The enablers and innovators, ensuring that we can fulfil our mission to push the boundaries of science and discover and develop life-changing medicines. We take pride in working close to the cause, opening the locks to save lives, ultimately making a massive difference to the outside world. AstraZeneca (AZ) is in a period of strong growth and our employees have a united purpose to make a difference to patients around the world who need both our medicines and the ongoing developments from our science. In this journey AZ must continue to work across borders and with partners and new colleagues in a fast and seamless way. The ambition, size and complexity of the organisation, coupled with the opportunities afforded by new technology , has led the Board to approve a large-scale transformation programme Axial. The Axial Programme will be powered by S/4HANA a new ERP (Enterprise Resource Planning) system which will be implemented right across the organisation and will provide our business with standardised processes, enhanced financial management, common data and real time reporting, transforming the way we work through our entire supply chain - from bench to patient. The new system will be used by more than 20,000 employees daily, is foundational to all AZ entities and is central to most core business processes. This is a once in a generation programme for AstraZeneca and will shape our ways of working globally for many years to come. The Axial programme needs the best talent to work in it. Whether it s the technical skills, business understanding or change leadership, we want to ensure we have the strongest team deployed throughout. We are aiming to deliver a world class change programme that leaves all employees with a fuller understanding of their role in the end-to-end nature of our global company. This programme will provide AZ with a competitive edge, to the benefit of our employees, customers and patients. We are now looking for a Deployment Lead for our Global Logistics F unction (GLF) within Axial Global Operations Deployment to join our team. What you'll do: Work with Deployment wave teams , and your own indirect team of GLF change catalyst and super user s, to develop and drive execution of a deployment plan for the phase 1 deployments and beyond . This deployment plan will cover all bu siness tasks to deploy successfully including identification of change impacts, planning and execution of change management, testing, data migration verification and cutover and hypercare . You will need to work with your team to understand scope, risk s and complexities and resolve where necessary. You may have some involvement in execution or supporting execution of deployment tasks. The role requires excellence in stakeholder management and influence skills, working across all levels within the organisation , external ly and across multiple teams . Phase 1 covers four deployments - our legal entities in Mexico, our large and complex UK -owned operations , a new API plant in Ireland (APICOM) and a new Respiratory plant in China (Qingdao) . As Axial goes live gradually over many years, Global Logistics will need to be able to operate with interim states arising from co- existence of old processes supported by legacy ERP systems and new processes supported by S/4HANA . You will be responsible for working with the design teams to identify these interim states and co-ordinate activities to ensure they can be successfully managed. A straZeneca s business is fast changing, and it is vital that the design and deployment plans of Axial align with other large change programmes occurring in the same time horizon. We have a portfolio process to track these co-existing projects, and you will be responsible to ensure resolution of any issues highlighted. This role reports to the Axial Global Supply Chain and Strategy Deployment lead with a dotted line s into the Director of Global Logistics and Distribution , and the Enterprise Process Owner accountable for design of the Axial global template for Logistics. Essential Requirements: Understanding of logistics , including experience of working in distribution centres and executing processes at logistics service providers . Exceptional Stakeholder management skills Experience in Business Process Management, Projects, and Change Management Experience in problem solving analysing, interpreting, evaluating and driving decision making Great Collaboration, Leadership and Influencing Skills Strong interpersonal skills, excellent communication (both verbal and written in English ) At AstraZeneca we re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We re on an exciting journey to pioneer the future of healthcare. AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

Designation: Senior Windows Server Engineer Location: Chennai Experience: Minimum 4 Years Qualification: Any Degree Employment Type: Full-Time Key Responsibilities Manage and maintain Windows Server environments, specifically Windows Server 2012 and 2022, ensuring optimal performance and security. Lead domain controller migration projects, ensuring smooth and seamless transitions between servers. Configure and administer Windows Deployment Services (WDS) for efficient operating system deployments. Customize OS configurations tailored to organizational requirements. Manage SCCM patch updates to keep systems secure and up-to-date. Serve as an expert in Active Directory (AD) and Group Policy management; design, implement, and troubleshoot group policies. Collaborate with teams to enforce and optimize group policies across the environment. Manage DHCP super scopes and administer virtualized environments using Hyper-V. Perform regular backup operations for both physical and virtual servers to ensure data integrity and disaster recovery readiness. Implement and manage Windows BitLocker encryption to enhance system security. Integrate applications with automation tools (experience is a plus). Provide advanced troubleshooting support for Windows 10 and Windows 11 at both domain and workgroup levels. Work collaboratively within the IT team to complete tasks and projects efficiently. Mentor and guide junior engineers to build team capability and knowledge sharing. Qualification : Any Degree

Designation: Windows Server Administrator Location: Chennai Experience: 1+ Year Qualification: Any Graduation Employment Type: Full-Time Job Summary We are looking for a proactive Windows Server Administrator to join our IT operations team. The ideal candidate will have 1-2 years of hands-on experience managing Windows Server environments, with solid expertise in Active Directory, DNS, IIS, Group Policy, PowerShell scripting, and system security. You will be responsible for maintaining, supporting, and enhancing our server infrastructure, ensuring its reliability, security, and optimal performance. Key Responsibilities Windows Server Administration: Manage and maintain Windows Server environments (2016, 2019, 2022). Perform routine monitoring, patching, and system updates. Troubleshoot server-related issues to minimize downtime and disruptions. Active Directory Management: Administer Active Directory: create, modify, delete user accounts, groups, OUs, and GPOs. Manage domain controllers and assist with domain migrations and replication. Implement and maintain Group Policy Objects for user and computer management. DNS and DHCP Configuration: Configure and manage DNS servers for network name resolution. Troubleshoot DNS-related issues and enhance DNS security. Support DHCP services for IP address management. Web Server Administration (IIS): Manage Internet Information Services (IIS) for web hosting. Monitor and troubleshoot IIS for performance, security, and availability. PowerShell Scripting and Automation: Develop and maintain PowerShell scripts to automate administrative tasks (user provisioning, server monitoring, reporting). Write custom scripts to improve system efficiency and security. Security Management: Apply security best practices to protect systems, networks, and data. Monitor security events, identify vulnerabilities, and conduct risk assessments. Support security audits, patch management, and compliance efforts. Backup and Recovery: Ensure regular backup procedures are followed and verified. Maintain disaster recovery plans and conduct periodic tests. Collaboration and Documentation: Collaborate with IT teams and departments on infrastructure projects. Maintain detailed documentation of server configurations, processes, and troubleshooting guidelines. Required Skills & Qualifications 1-2 years experience in Windows Server administration (2012/2012-R2/2016/2019/2022). Hands-on expertise in Active Directory, DNS, IIS, and Group Policy management. Proficiency in PowerShell scripting for automation and operational efficiency. Strong understanding of system security principles (patching, access control, vulnerability management). Familiarity with OS architecture and system components. Experience with server backups, disaster recovery, and high availability systems. Excellent troubleshooting and analytical skills. Good communication skills and ability to work collaboratively in a team environment. Qualification : Any Graduation