HR Project Support Jobs in Surat

HR Assistant Company: WeeTech Solution Pvt Ltd Location: Surat, Gujarat, India Team Size: Currently 40 Employees WeeTech Solution Pvt Ltd, a dynamic IT company based in Surat, is expanding its team. With a current workforce of 40 employees, we are seeking an enthusiastic and detail-oriented individual to join us as an HR Assistant. As we continue to grow, we are dedicated to fostering a positive work culture and ensuring effective human resource management. Responsibilities: End-to-end recruitment and staffing processes. Support employee onboarding activities and orientation initiatives. Maintain and organize HR documentation in both digital and physical formats. Aid in payroll processing and leave management. Contribute to maintaining a positive work culture and fostering an ideal working atmosphere. Organizing employee engagement programs. Support in the development and implementation of industry-standard HR policies. Coordinate exit formalities for departing employees. Collaborate with the HR team and other departments to establish effective communication channels. Bridging the gap between management and employees. Qualifications and Skills: Excellent communication skills, preferably in English. Proficiency in MS Office & Google Workspace applications. Familiarity with recruitment portals and processes. Understanding of HR policies and basic team management. Proactive problem-solving attitude. Ability to work collaboratively and contribute to a positive work culture.

Job Requirements Industry Digital and IT Recruiting, training and developing staff Making sure that staff get paid correctly and on time Pensions and benefits administration Approving job descriptions and advertisements Looking after the health, safety and welfare of all employees Organising staff training sessions and activities Monitoring staff performance and attendance Advising line managers and other employees on employment law and the employer's own employment policies and procedures Ensuring candidates have the right to work at the organisation Negotiating salaries, contracts, working conditions or redundancy packages with staff and representatives. Key skills required: Commercial awareness Effective organisational skills Ability to form working relationships with people at all levels Teamwork skills Interpersonal skills Meticulous attention to detail Numerical skills IT skills

Business Analyst B2G Location: Surat Employment Type: Full-time Openings: 1 Experience: 1+ Year Responsibilities Engage with government portals to understand their needs, objectives, and constraints. Contact government authorities to gather requirements. Create detailed technical documentation, including business cases and process flows. Act as a liaison between government agencies and internal technical teams. Collaborate with project managers, developers, and QA teams to ensure successful project delivery. Support project planning, including timelines, budgets, and resource allocation. Participate in user acceptance testing (UAT) and ensure deliverables meet stakeholder expectations. Required Skills and Qualifications Bachelor s degree in Computer Science, Information Technology, Business Administration, or related field. Certifications like CBAP, CCBA, or PMP are a plus. 1+ year as a Business Analyst, preferably in the IT domain. Experience working with government clients or projects is highly desirable. Strong analytical and problem-solving skills. Proficiency in tools like MS Office, project management software. Excellent communication and interpersonal skills. Shift Timings Morning Shift Qualification : Bachelors degree in Computer Science, Information Technology, Business Administration, or related field.

About Us At OptimumBrew, we re a dynamic team of listeners, questioners, and collaborative problem-solvers. Our squad is smart, passionate, experienced, and always ready to get things done. With a core of 5+ certified frontend developers, our league of superheroes works in unison to tackle challenges and create innovative solutions. OptimumBrew stands out as a process-driven, adaptive, and human-first company. Your growth is just as important to us as the company s, both professionally and personally. Position: Web Development Project Manager We are seeking a passionate, skilled, and experienced Web Development Project Manager who thrives on building scalable and secure web applications. You ll be working with a talented pool of developers, collaborating and sharing your knowledge to enhance your team s capabilities and deliver exceptional web experiences. Primary Objectives: Lead web development projects from initial concept to successful launch. Roles and Responsibilities: Project Management: Oversee the entire web development lifecycle, from coding and design to testing and final support, ensuring that deadlines, quality, and project goals are met. Technical Change Management: Manage technical changes, source code, and documentation, adhering to best practices and maintaining smooth transitions. Coordination & Communication: Manage the coordination of all development stages, ensuring that every team member stays aligned with project goals and timelines. Architecture Guidance: Provide clear, insightful architectural guidance to ensure scalable, flexible, and efficient applications. Team Collaboration: Organize regular meetings with stakeholders and project members to discuss progress, roadblocks, and next steps. Planning & Execution: Create detailed project plans, track milestones, and ensure that resources are properly allocated to meet project deadlines. Web Architecture: Supervise the development of both frontend and backend architectures, optimizing for high performance, security, and scalability. Technical Skills You Should Have: Front-End Proficiency: Strong expertise in HTML, CSS, and JavaScript. JavaScript Frameworks: Familiarity with AngularJS (version > 2.0) or similar frameworks. Server-Side Skills: Proficiency in server-side programming languages such as PHP, Node.js. PHP Frameworks: In-depth understanding of PHP frameworks like Laravel. Database Knowledge: Familiarity with database technologies such as MySQL. Web Application Experience: Previous experience managing projects in high-volume web environments. Full SDLC Understanding: Solid knowledge of the entire Software Development Life Cycle (SDLC). Key Expertise: HTML, CSS, JS, Bootstrap, jQuery, Angular (version > 2.0), SCSS, PHP, Node.js, Laravel, MySQL. Qualification: Bachelor's Degree in Computer Science, Computer Engineering, or a related field (B.Tech, M.Tech, B.E., M.E. in CSE/IT). Experience: 5 to 10 years of experience in both technological and managerial roles. Work-Life Balance: 22 paid leaves, a 5-day work week, and an environment that prioritizes your well-being. Employee Benefits: Health insurance, life insurance, a pension scheme, and statutory benefits (PF & ESIC). Cultural Fit: A company that values good culture, with yearly picnics, annual sports days, monthly events, and vibrant festival celebrations. Timely Compensation: Salary on time and perks that support your career growth. If you're ready to lead exciting web development projects, work with an amazing team, and help shape the future of OptimumBrew, we'd love to hear from you! Qualification : Bachelors Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT), M.Tech (CSE/IT), B.E. (CE/IT), M.E.(CE/IT)

HR Generalist Location: Surat Job Type: Full-time Openings: 1 Experience: 2-4 Years Responsibilities Recruitment & Onboarding: Design and manage recruitment processes, assisting the recruitment team in achieving hiring objectives, and ensuring seamless onboarding experiences for new hires. Process Development: Develop and implement company-wide processes to streamline operations, including setting up OKRs (Objectives and Key Results) and performance monitoring systems. Employee Support: Act as a central point of contact for employees and managers, addressing queries, resolving concerns, and fostering a positive workplace environment. Payroll & Benefits: Oversee benefits enrollment, provide support for payroll processing, and assist with compensation reviews. Performance Management: Drive performance evaluation initiatives, guide goal-setting processes, and support career development and training opportunities. Policy Enforcement: Create, communicate, and enforce HR policies, procedures, and guidelines to ensure consistent application and alignment across the organization. Compliance: Ensure compliance with labor laws, company policies, and regulations (including POSH, anti-discrimination, and other workplace standards). HR Analytics: Manage HR analytics and reporting to provide actionable insights for organizational improvement. Onboarding & Exit: Oversee onboarding and exit processes to ensure smooth transitions and maintain a positive employee experience. Qualifications & Skills Bachelor s degree in Human Resources, Business Administration, or a related field. Proven experience as an HR Generalist or a similar role, with a strong focus on implementing OKR frameworks and performance monitoring systems. In-depth knowledge of HR best practices, employment laws, and compliance regulations. Exceptional communication, interpersonal, and problem-solving abilities. Proficiency in HR software, HRIS systems, and tools such as KEKA, ClickUp, and Microsoft Office Suite. Experience in process creation, implementation, and optimization across an organization. Familiarity with the OKR methodology and its application in driving organizational performance. Shift Timings Morning Shift Qualification : Bachelors degree in Human Resources, Business Administration, or a related field.

About Us: Casepoint provides full eDiscovery capabilities through a powerful, secure, cloud-based platform. We are repeatedly chosen by leading law firms and multinational corporations for their largest matters. On an upward trajectory for almost a decade, Casepoint is looking to expand its team globally. Team cooperation, work hard, play hard attitude, open communication, and kindness mark Casepoint s culture. Number of positions currently vacant: 2 Job description: We are seeking Scrum Masters to fill two positions. You will work within our team s agile software development life cycle as a Scrum Master. You will be responsible for providing direction and managing development teams in self-organizing and self-governing units. As a Scrum Master, we expect you to build a trusting environment where issues can be raised without fear of blame or judgement, with an emphasis on problem-solving. Scrum Masters facilitate constructive discussions, effective decision making, and practice conflict resolution. Key job responsibilities: Project planning Coordinates creation of Release Planning Schedule and determines the length of sprint Assists the Scrum Team in creating user stories and their acceptance criteria Facilitate the various Scrum Events; Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospective Support and educate product owner, especially with respect to grooming and maintaining the product backlog Ensure efficient communication between the Scrum Team and the Scrum Product Owner Remove impediments for the Scrum Team Test and validate product deliverables Adhere to Software Engineering Practices Required skills & experience: 2 to 3 years experience Required skills include Strong knowledge of Scrum theory, rules and practices, Coaching Agile practices, User story writing, Project risk management, Agile Estimating and planning. Preferred qualifications: Scrum Master Certification Knowledge and understanding of software engineering Basic knowledge of Azure DevOps(TFS) Compensation & culture: Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment. Location: Surat, India

.Net MVC + React.js Developer Experience: Min 3 Years Position: 1 Education: Bachelor s or Masters Degree in Computer Science Location: Surat (WFO) Responsibilities : Develop and maintain web applications using the .Net MVC framework and React.js library. Collaborate with stakeholders to gather and analyze project requirements. Design and implement scalable and high-performance software solutions. Write clean, maintainable, and efficient code. Perform unit testing and troubleshooting to ensure application stability and performance. Collaborate with cross-functional teams, including designers and project managers, to ensure project success. Participate in code reviews to ensure code quality and adherence to coding standards. Assist in the deployment process and ensure smooth application deployment. Provide technical guidance and support to team members as needed. Stay updated with the latest industry trends and technologies related to .Net MVC and React.js. Qualification : Bachelors or Masters Degree in Computer Science

Shopify Developer Join Our Dynamic Team! We are a leading company specializing in building high-quality, custom Shopify websites that deliver outstanding e-commerce experiences. As a Shopify Developer on our team, you'll play a key role in crafting exceptional online stores that elevate our clients' brands and drive their success. Basic Requirements: Proven experience as a Shopify Developer with a strong portfolio of successful projects Expertise in Shopify Liquid, HTML, CSS, and JavaScript to customize and optimize themes Familiarity with integrating Shopify apps and third-party tools Understanding of SEO best practices to enhance site visibility and rankings Strong problem-solving abilities with a knack for troubleshooting technical challenges Bachelor s degree in Computer Science, Web Development, or a related field Key Responsibilities: Collaborate with design and development teams to create visually stunning, user-friendly Shopify websites Customize and implement Shopify themes to align with client branding and specifications Integrate third-party applications and tools to extend the functionality of e-commerce stores Ensure websites are responsive and provide a seamless experience across all devices Perform regular maintenance and updates to keep Shopify sites running efficiently Optimize websites for search engines to improve organic visibility and rankings Stay current with the latest Shopify features and industry trends to deliver cutting-edge solutions Provide technical support and guidance to clients and team members throughout the development lifecycle Qualification : Bachelors degree in Computer Science, Web Development, or a related field

Casepoint is a leading provider of comprehensive eDiscovery solutions, offering a secure, cloud-based platform trusted by top law firms and multinational corporations for their most significant matters. With almost a decade of consistent growth, Casepoint is now expanding its global team. Our culture thrives on collaboration, a hard-working yet playful attitude, open communication, and kindness. We are currently hiring for 10 open positions. We are looking for Software Testers to join our team. In this role, you will be responsible for the quality assurance phase of the software development process. Both automated and manual testing will be part of your responsibilities to ensure the software is ready for deployment. This role plays a critical part in ensuring the software meets high-quality standards, requiring accurate documentation and repeatable processes. Key Responsibilities: Oversee the complete testing lifecycle, adjusting based on project needs. Adhere to Casepoint s established testing procedures and guidelines. Generate and execute test scripts and cases as directed by the Test Lead. Conduct tests and meticulously record results. Identify, document, and report bugs according to internal protocols. Provide daily progress reports to your manager. Required Skills & Experience: 0.6 to 3 years of experience in software testing. Strong understanding of the Software Testing Life Cycle (STLC). Experience with bug tracking and reporting. Ability to create test cases and scenarios. Good documentation skills. Hands-on experience with Automation tools like Selenium, JMeter, LoadRunner, etc. Compensation & Culture: We believe an excellent culture leads to excellent products. At Casepoint, we value our team members and provide an environment that fosters camaraderie and support. Competitive compensation, along with career development opportunities, is offered. Location: Surat, India

Job Description: We are seeking a talented WordPress Developer to join our team. The ideal candidate will have a strong understanding of WordPress development, both front-end and back-end, and a passion for designing and developing highly functional and user-friendly websites. This role will involve working closely with clients to understand their needs and transform those requirements into functional websites. The developer will also be responsible for the overall performance and optimization of live sites. Key Responsibilities: 1. Client Interaction and Requirement Gathering: Meet with clients to discuss website design, functionality, and requirements. Provide expert advice and insights regarding website design and functionality. 2. Website Design and Development: Design and implement new website features and functionality. Build the front-end and back-end of WordPress websites, ensuring optimal functionality and aesthetics. Develop and manage the back-end, including database integration and server setup. 3. Website Architecture: Create and manage website architecture, ensuring scalability, security, and performance. Ensure website design is responsive and works seamlessly across various devices and browsers. 4. Performance Monitoring and Optimization: Conduct regular website performance tests and troubleshoot any content issues. Monitor the performance of live websites, optimizing for speed, user experience, and security. 5. Training and Support: Provide WordPress training to clients, helping them understand how to manage their website. Offer ongoing technical support and maintenance as needed. Skills and Qualifications: Technical Skills: Strong understanding of PHP back-end development. Proficiency in WordPress core and plugin development. Experience with WordPress hooks, filters, and customization of themes and plugins. Familiarity with front-end technologies such as HTML5, CSS3, Bootstrap, JavaScript, and jQuery. Knowledge of how to integrate and work with RESTful APIs and data formats (JSON, XML). Experience with version control tools like Bitbucket, Git, GitHub, or GitLab. Ability to manage and optimize website back-end architecture (databases, servers). Soft Skills: Strong communication skills, both written and verbal. Ability to manage client expectations and projects effectively. Quick learner with the ability to work independently and efficiently with minimal supervision. Experience: Proven experience in building WordPress websites, themes, and plugins. Experience with website testing, troubleshooting, and performance optimization. Additional Qualifications: Experience with project management and client relations is a plus. What We Offer: Competitive salary and benefits. Opportunities for career growth and development. A collaborative, creative, and dynamic work environment. If you're passionate about WordPress development and excited to work on a variety of client-driven projects, we'd love to hear from you. Qualification : Any Graduate

React Native Developer Job Opening Surat | 1+ Years Experience Position: React Native Developer Location: Surat Experience Required: 1+ Years Openings: 1 About the Role: We are seeking a talented React Native Developer with strong expertise in JavaScript, Redux, and mobile app development for both Android and iOS platforms. The ideal candidate should have hands-on experience with API integration, debugging, testing frameworks, and version control systems. You will work closely with cross-functional teams to build and maintain high-performance mobile applications. Key Responsibilities: Develop, test, and maintain mobile applications using React Native. Collaborate with product and design teams to define, design, and ship new features. Troubleshoot, debug, and optimize application performance across multiple devices. Implement new technologies and tools to streamline development and enhance app quality. Write clean, efficient, and maintainable code ensuring scalability and speed. Stay updated with the latest trends and best practices in mobile development. Required Skills and Qualifications: Strong knowledge of React Native, JavaScript, and Redux. Experience in mobile app development for Android and iOS platforms. Familiarity with API integration, debugging, testing frameworks, and version control (Git). Problem-solving mindset with excellent communication and teamwork skills. Ability to work independently and in a collaborative team environment. Bachelor s or Master s degree in Computer Science, IT, or equivalent (B.Tech, M.Tech, B.E, M.E, BCA, MCA, B.Sc IT, M.Sc IT). At Hashcrypt Technologies, we believe in nurturing talent through innovation, collaboration, and continuous learning: Growth Opportunities: Ongoing training, mentorship, and clear career progression paths. Innovative Projects: Work on challenging projects in mobile development, digital marketing, and AI integration. Collaborative Environment: Join a diverse and supportive team that encourages open communication. Work-Life Balance: Flexible schedules and generous leave policies for a healthy work-life blend. Competitive Compensation: Receive a market-leading salary plus a comprehensive benefits package. Meaningful Impact: Contribute to software solutions that drive company success and client satisfaction. Qualification : Bachelors or Masters degree in Computer Science, IT, or equivalent (B.Tech, M.Tech, B.E, M.E, BCA, MCA, B.Sc IT, M.Sc IT).

Android Developer Job Type: Full Time, On Premise Experience: 1-5 years Location: WeeTech Solution Private Limited, Rajkot, Gujarat, India Job Description: WeeTech Solution Private Limited is a dynamic and innovative technology company specializing in cutting-edge mobile app development. We are seeking experienced Android Native Developers who are passionate about creating high-quality mobile applications. If you have a proven track record in Android development and a deep understanding of the Android ecosystem, we welcome you to be a part of our team. As an Android Native Developer at WeeTech Solution, you will play a key role in designing and building feature-rich, scalable, and user-friendly Android applications. You will collaborate closely with our talented developers, designers, and stakeholders to bring innovative ideas to life. Responsibilities: Develop robust, efficient, and scalable Android applications using Java or Kotlin. Collaborate with cross-functional teams to define, design, and implement new features based on business requirements. Optimize applications for maximum performance, scalability, and responsiveness. Debug and resolve technical issues, ensuring a seamless user experience. Integrate third-party APIs, SDKs, and libraries as needed. Write clean, modular, and maintainable code, adhering to best practices and coding standards. Conduct thorough testing to ensure the stability and quality of applications. Keep up with the latest trends and advancements in Android development and recommend relevant improvements. Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. 1 5 years of hands-on experience in Android Native Development. Proficiency in Java and/or Kotlin, with a strong command of the Android SDK. In-depth knowledge of Material Design principles and UI/UX best practices. Experience with RESTful APIs for server communication and data exchange. Strong debugging and problem-solving skills. Familiarity with multi-threading and asynchronous programming. Proficient in version control systems like Git. Excellent communication and teamwork skills. Preferred Skills: Experience with Android Jetpack components such as ViewModel, LiveData, and Room. Knowledge of Dependency Injection frameworks like Dagger or Hilt. Hands-on experience with Firebase (e.g., Analytics, Cloud Messaging, Realtime Database). Exposure to performance profiling tools and techniques for Android apps. Experience in deploying apps to the Google Play Store. Familiarity with CI/CD pipelines for Android development. What We Offer: A competitive salary aligned with your expertise and experience. Opportunities for career advancement and skill development. Involvement in exciting and challenging projects for diverse industries. Flexible work arrangements to promote work-life balance. A supportive and inclusive workplace culture.

About Us: At OptimumBrew, we are a team of listeners, problem-solvers, and collaborators. Our team is smart, passionate, and experienced, and we are known for getting things done. Our "league of superheroes" includes 1+ certified Technical Recruiters. OptimumBrew is a process-driven, adaptive, and human-first company that values your growth both professionally and personally. Job Title: Technical Recruiter (HR) We are looking for a talented and passionate Technical Recruiter who understands the process of building scalable, secure, and high-performance teams. You ll work with a group of experienced professionals, building relationships, sharing knowledge, and growing together. If you have a passion for recruitment and an eye for identifying top talent, we d love to have you on board. Primary Objectives: Write and post clear, concise technical job descriptions. Efficiently fill open positions with qualified candidates. Source, interview, and coordinate with potential candidates. Engage with colleges and institutes for campus recruitment and placement. Roles & Responsibilities: Collaborate with managers or CEOs to identify upcoming job openings and recruitment needs. Write detailed job descriptions and post them to job boards and social media platforms like Indeed, LinkedIn, Facebook, and Twitter. Coordinate with colleges and institutes to arrange campus placements and recruitment drives. Identify candidates based on skills and qualifications, screening resumes effectively. Conduct pre-screening calls or video interviews to assess candidates abilities. Perform background checks and reference verification for shortlisted candidates. Coordinate with team leaders to arrange technical interviews and practical rounds. Provide detailed feedback to management about candidate progress and status. Ensure smooth onboarding for new hires to ensure they integrate well into the company. Technical Skills You Should Have: Excellent verbal and written communication skills. Strong interpersonal skills and the ability to make decisions. Effective negotiation skills. Familiarity with the recruitment process and online platforms. Ability to establish strong relationships with college placement cells and educational institutes. Proficiency in Microsoft Office, especially Word and Excel. Key Expertise: Platforms: Indeed, Facebook, Twitter, LinkedIn. Qualifications: Bachelor's Degree in Human Resource Management, MBA, MHRD, or a related field. Experience: 0 to 1 year of experience in recruitment. Benefits: 22 Paid Leaves 5-Day Work Week Positive Company Culture Health Insurance Life Insurance Pension Scheme Statutory Benefits (PF & ESIC) Timely Salary Payments Annual Picnic Annual Sports Day Monthly Team Events Festival Celebrations Qualification : Bachelor Degree in Human Resource Management, MBA, MHRD or equivalent.

At Casepoint, we re not just providing eDiscovery solutions we re transforming the way legal tech works. With a secure, cloud-based platform trusted by leading law firms and global corporations for their most high-stakes matters, we re on a mission to continue growing. After nearly a decade of success, we re expanding our team across the globe. Collaboration, a work hard, play hard attitude, open communication, and kindness are at the heart of our culture, and we re excited to add new members who will thrive here. We're Hiring: 02 Positions Open! Role Overview: Ready to make an impact? We re looking for a talented DevOps Engineer who will be the guardian of our build and deployment process. In this pivotal role, you'll ensure smooth and seamless transitions from development to production environments. Your work will help prevent bad or untested code from ever reaching our users. You ll play an essential part in maintaining the integrity of our build systems, making sure each deployment is top-notch. Plus, we want you to bring fresh ideas and research to improve our systems and continuously optimize our processes. Sound like a challenge you re up for? Keep reading! What You'll Be Doing: Take charge of multiple builds and manage the release process for concurrent projects. Keep track of feature branches and use our Source Control System like a pro. Help with the deployment and configuration of applications wherever needed. Work closely with the Software Operations team to develop, refine, and enhance our deployment and release processes. Design and develop tools, scripts, and systems, including handling source code control and issue tracking. Team up with Quality Assurance to make sure the final build meets our high standards. Collaborate with development and IT teams to design and configure a smooth Continuous Integration (CI) build system. Automate the build and deployment process to keep things running seamlessly. Resolve release-related issues with other technical teams and keep everything on track. Administer and maintain build systems, and perform necessary upgrades. What You Need to Bring: 2-5 years of experience in deployment. Solid experience with DevOps practices. Proficient in Continuous Integration (CI) and Continuous Deployment (CD). Experience building and deploying Microsoft Web/Desktop applications. Hands-on experience deploying web-based apps with IIS6 or later. Expert knowledge of source code management systems (TFVC, GIT). Comfortable with DOS commands and working with MS SQL Server. Skills in code comparison and issue tracking. Why Casepoint? It s simple great culture, great product. We understand that a positive, supportive work environment leads to success, and we prioritize camaraderie and collaboration at every step. Along with competitive compensation, we offer plenty of opportunities for personal and professional growth. At Casepoint, you re not just a cog in the wheel you re part of a team that values your input and your success. Location: Surat, India

About Company: Casepoint is the trusted data discovery platform for large corporations and government agencies. Our mission is to transform data into actionable intelligence and responsive insights. Leveraging the power of AI and advanced analytics, our end-to-end eDiscovery platform empowers teams to seamlessly collect, preserve, and discover vast amounts of data from diverse sources. Number of positions currently vacant: 05 Job Description: The Technical Support Analyst is responsible for performing standard e-discovery data operations within the Casepoint platform, including data processing, ingestion, overlay, conversion, archive, deletion, and data export. You will be responsible for ensuring that data is handled according to customer specifications and eDiscovery standards while assisting in various technical tasks and reporting. Key job responsibilities: Assist in various eDiscovery workflows within the Casepoint platform, including data processing, data ingestion, overlay, data conversion, archive, deletion, and data export. Responsible for active monitoring of incoming product support requests. Ensure all information is recorded properly and managed as per defined standards. Perform ad-hoc data queries for reporting, and data analysis needs for internal and external teams. Responsible for adhering to standard quality control procedures on technical requests while finalizing all customer deliverables. Make sure to accomplish assigned work within a defined SLA/OLA matrix and shared priority. Create meaningful and understandable reports and charts to share data analysis results or conclusions with other team members or stakeholders. Periodically generate various reports for the Ticket Management system. Periodically monitor Casepoint platforms and generate agent, application, and processing Error log reports. Keep all stakeholders informed on request progress, time frame adjustments, data issues, escalated technical concerns, and any other pertinent information. Assist senior analysts in all aspects of data operations and technical support, and also learn from them. Update their skills and knowledge about the eDiscovery domain, litigation processes, and EDRM workflow. Get hands-on experience with Casepoint eDiscovery tools and technologies used for data analysis and review. Update their skills and knowledge about data management and analysis applications such as SQL, MS Access, and VBA. Gain knowledge of general reporting applications like Excel, Google Sheets, etc., which could be used to prepare data analysis or other ad-hoc requests. Ensure data security by maintaining the confidentiality and integrity of sensitive data and implementing appropriate security measures. Adhere to the procedures of the organization. Other duties as assigned. Candidate Requirements: Computer science or information technology-related degree with a focus on database administration or data analysis (or equivalent experience) Minimum 1-1.5 years of experience in the eDiscovery field Demonstrated ability to diagnose and resolve complex problems Oral and written communication skills that provide a strong and confident leadership presence Excellent communication and customer service skills Excellent client relationship skills include the ability to proactively manage client expectations, recognize client needs, and adapt company capabilities to meet client requirements consistently A solid understanding of database design and management, data processing activities, and legal document review requirements Positive, team-oriented attitude Strong attention to detail and ability to manage multiple high-priority tasks Ability to work in a fast-paced, deadline-driven environment while handling multiple tasks through completion Desire/initiative to learn more advanced technical and design concepts Foster a teamwork environment Improve cross-application/work center knowledge Ability to work flexible shifts Compensation & culture: Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment. Location: Surat, India Qualification : Computer science or information technology-related degree with a focus on database administration or data analysis (or equivalent experience)

CRM Manager - Surat We are seeking a detail-oriented and proactive CRM Manager to develop, execute, and optimize CRM strategies to drive customer engagement, retention, and loyalty. This role requires a data-driven mind-set to analyse customer behaviours, segment audiences, and personalize customer communications. The CRM Manager will work closely with marketing, sales, and customer support to implement strategies that enhance the customer experience and maximize lifetime value. Roles & Responsibilities: Collecting and analyzing customer data. Develop and manage CRM strategies to drive customer engagement and retention. Handle correspondence, phone calls, and inquiries from clients and vendors. Plan and execute multi-channel CRM campaigns (email, SMS, etc.). Support Management functions. Analyze CRM campaign performance and customer engagement metrics. Create reports and dashboards to communicate CRM effectiveness to stakeholders. Identify improvements in the customer journey and suggest enhancements. Develop workflows and automation to streamline customer communications. Gather and analyze customer feedback to enhance the CRM system. Collaborate with customer service to address inquiries and improve satisfaction. Oversee CRM platform implementation, upgrades, and maintenance. Work with IT Developers to troubleshoot and customize CRM functionalities. Qualifications and Skills: Bachelor s degree in Marketing, Business, or related field. Minimum 1 years of experience in Customer Relation or relevant Field. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Excellent organizational and multitasking abilities. Strong verbal and written communication skills. Ability to work independently with minimal supervision. High level of professionalism and confidentiality. Ability to prioritize and meet deadlines in a fast-paced environment. Qualification : Bachelors degree in Marketing, Business, or related field.

Customer Convenience Executive Location: Surat Job Summary We are looking for a Customer Convenience Executive who will be responsible for the collection of all outstanding payments from clients. Responsibilities and Duties Manage and collect all outstanding payments from clients. Ensure that all customer information is accurate, including phone numbers and addresses. Convert non-service clients into service clients. Maintain a relationship with customers and ensure timely follow-ups. Work efficiently with MS Office and databases. Comfortable working with targets. Excellent communication and interpersonal skills. Strong problem-solving and critical-thinking abilities. Comfortable working both in the office and on the field. Work Experience 0 to 1 year of experience Employment Type Full-time

Job Description: We are seeking a dedicated Client Servicing Executive to join our team. The ideal candidate will be responsible for cultivating strong relationships with clients, providing exceptional after-sales service, and ensuring a positive client experience throughout their journey with our company. This role involves working closely with clients to address their needs and resolve any issues, while also assisting in training and providing guidance to client service teams. Key Responsibilities: 1. Client Relationship Management: Cultivate solid relationships with clients through exceptional after-sales service. Regularly engage with clients through phone calls, email communications, or face-to-face meetings to ensure ongoing satisfaction. Respond to client inquiries in a timely, professional, and efficient manner. 2. Client Onboarding and Support: Create a positive and seamless onboarding experience for new clients, ensuring they are fully integrated into the company's services. Identify and address clients initial concerns or dislikes about company products to foster trust and satisfaction. 3. Client Records and Data Management: Maintain accurate records of all existing and potential clients in the company s CRM system. Ensure that the correct terms of sale are entered into the client database to prevent billing issues and discrepancies. 4. Training and Guidance: Provide training to clients, helping them fully understand and utilize the services provided, enabling them to take full advantage of available benefits. Organize training seminars and workshops to improve client knowledge and product usage. 5. Team Support and Leadership: Offer guidance and training to client service employees, ensuring they have the skills and knowledge to serve clients effectively. Support the team in addressing client issues and escalating matters when necessary. Requirements: Education: Bachelor s degree in business administration or a related field. Experience: Proven experience working as a Client Servicing Executive or in a similar customer service role. Skills: Proficiency in Microsoft Excel for reporting and data analysis. Working knowledge of Customer Relationship Management (CRM) software. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Analytical mindset with problem-solving capabilities to address client concerns and issues. Exceptional communication and customer service skills. Attributes: Ability to work efficiently under pressure and meet deadlines. Detail-oriented, with a focus on accuracy and client satisfaction. What We Offer: Competitive salary and benefits. Opportunities for career development and growth. A collaborative, supportive, and dynamic work environment. If you are passionate about delivering excellent customer service and building lasting client relationships, we encourage you to apply for this rewarding position. Qualification : Bachelor's degree in business administration or an industry-related field.

Experience: 0-1 Years Qualification: Graduated with any field Work Location: Surat, India Skills: Fluent in English verbal and written communication Client and audience query handling Prompt response over Product Chat box Co-ordination with Technical team Qualification : Graduated with any field

About Us: Casepoint is a leading provider of comprehensive eDiscovery solutions through a secure, cloud-based platform. Trusted by top law firms and multinational corporations for their most significant legal matters, Casepoint has been on a growth trajectory for nearly a decade. As we expand globally, we are looking to grow our team with passionate, driven individuals who value collaboration, open communication, and a work hard, play hard mentality. Kindness and teamwork are core to our company culture. Job Openings: 2 Positions Available Key Responsibilities: Collaborate with internal teams to gain a deep understanding of the product and its documentation needs. Produce clear, high-quality documentation that meets internal and external standards. Write concise user interface text, online help, and developer guides. Create tutorials and guides for end-users across various applications and use case scenarios. Evaluate and optimize existing content, focusing on reuse and opportunities for single-sourcing. Manage, update, and maintain technical documentation across the organization. Work with product and marketing teams to adapt technical documentation for presentations and promotional use. Provide mentorship and training to other technical writers as needed. Requirements: Proven experience in technical writing for software documentation. Strong attention to detail with the ability to produce high-quality work. Ability to quickly grasp complex technical concepts and convey them in a simple, understandable way, using text and visuals. Required Skills & Experience: 1-5 years of experience in technical writing. Familiarity with Learning Management Systems (LMS), Agile methodology, and Camtasia. Bachelor's degree in English, Communications, Linguistics, or a related field (Master s degree is a plus). Strong proficiency in Microsoft Office Suite; experience with Confluence is a plus. Knowledge of SDLC, Snagit, RoboHelp is a plus. Compensation & Culture: We believe that a great work environment leads to outstanding results. At Casepoint, we foster a supportive and collaborative culture where talent is recognized and rewarded. We offer competitive compensation, career development opportunities, and a nurturing environment for our team members. Location: Surat Qualification : Bachelor's degree in English, communications, linguistics or related field(Master's degree, a plus).