HR Support Jobs in Chennai

Position: Customer Support Executive / Telesales Executive Location: Chennai Domain: Banking / Telecom / Airlines Designation: Customer Support Executive / Telesales Executive Education: Any Graduate Languages Required: Tamil, Hindi, Telugu, Malayalam, Kannada Job Description Customer Query Resolution: Manage inbound calls and resolve customer inquiries with accuracy and professionalism. Sales Pitching & Target Achievement: Actively pitch sales and close calls to meet or exceed targets. Cross-Selling: Promote and cross-sell various banking/financial products to existing and potential customers. Customer Database Management: Efficiently manage and update customer databases, ensuring data accuracy and compliance. Candidate Profile Experience: Minimum 6 months to 1 year in a BPO/Call Center environment. Skills High energy and excellent convincing abilities. Strong communication skills, with proficiency in multiple languages (Tamil, Hindi, Telugu, Malayalam, Kannada). Freshers with a passion for customer service and sales are welcome to apply. Preferred: Prior experience in the Banking, Telecom, or Airlines sectors is a plus. Qualification : Any Graduate

Position: HR Recruiter Location: Chennai Domain: Human Resources Job Description Resume Sourcing: Source resumes through job portals, employee referrals, and other relevant channels. Interview Coordination: Work closely with hiring managers to understand job requirements, schedule interviews, and ensure smooth interview processes. Consultancy Liaison: Follow up with recruitment consultancies to ensure timely and quality candidate sourcing. Full-Cycle Recruitment: Manage the entire recruitment cycle from sourcing candidates to onboarding, ensuring a seamless experience for both candidates and hiring teams. Desired Candidate Profile Education: Any Graduate with strong communication skills. Skills & Attributes A keen interest in pursuing a career in HR and recruitment. Strong interpersonal and organizational skills. Multilingual candidates will have an added advantage. Preference: Immediate joiners are preferred. Qualification : Any Graduate with strong communication skills

Sales Support Specialist Location: Chennai Employment Type: Full-Time We re looking for a Sales Support Specialist to take charge of the top of our sales funnel generating and qualifying leads for our software-services offerings. In this high-impact role, you'll proactively engage prospects through cold calls, emails, LinkedIn, and more to schedule qualified meetings for our Account Executives. Over time, you'll also have the opportunity to help grow and mentor a high-performing lead generation team. Key Responsibilities Lead Generation & Outreach Drive outbound prospecting via cold calls, personalized emails, LinkedIn messages, and social channels Research and identify key decision-makers in target accounts across verticals like Healthcare, Industrial IoT, Manufacturing, and Semiconductors Build and manage a strong pipeline of qualified leads Qualification & Meeting Scheduling Conduct initial discovery calls to assess needs and ensure fit with our services Book high-quality meetings and seamlessly hand off warm leads to the sales team CRM & Campaign Management Maintain accurate records in CRM tools (e.g., Salesforce, Apollo, ZoomInfo, Sales Navigator) Develop and optimize outreach cadences using automation tools Reporting & Optimization Track and report on daily and weekly KPIs calls made, meetings booked, pipeline value, etc. Analyze campaign performance and continuously refine messaging for better conversions Team Building & Mentorship (Future Opportunity) After proving individual success, contribute to hiring and coaching 1 3 junior team members Share best practices and help document lead-gen processes Required Qualifications 3 8 years of experience in sales support or inside sales with proven pipeline-building success Background in selling software-services or professional services (e.g., IoT, QA/testing, AI/ML, custom software) Proficient in multichannel outreach cold calling, email, LinkedIn, social selling Strong written and verbal communication skills Experience with at least one of the following industries: Healthcare, Manufacturing, Industrial, or Semiconductor Skilled in using CRM and sales enablement tools Preferred Skills & Attributes Self-motivated with a strong hunter mentality resilient, target-driven, and action-oriented Quick learner with the ability to understand technical solutions and communicate business value Experience mentoring or leading junior sales reps is a plus Highly organized, detail-focused, and data-driven in your sales approach

HR Recruiter Location: Chennai Employment Type: Full-Time We re seeking a passionate and results-driven HR Recruiter to help us attract, identify, and onboard top talent who will drive our continued growth. This is an on-site role, and the selected candidate will be required to work from our Chennai office daily. Key Responsibilities Collaborate with hiring managers and internal stakeholders to understand hiring needs and role requirements Develop and execute effective sourcing strategies to identify and engage high-quality candidates Manage the full recruitment lifecycle from job posting and sourcing to screening, interviewing, and onboarding Conduct resume screening, phone interviews, and preliminary assessments Coordinate interview schedules, provide candidate feedback, and manage offer processes Craft engaging job descriptions and employment advertisements Act as the primary liaison between candidates and internal teams throughout the hiring process Represent the company at job fairs, recruiting events, and open houses Ensure a smooth and professional candidate experience from start to finish Maintain accurate candidate records using Applicant Tracking Systems (ATS) and related tools Requirements Bachelor s degree in Human Resources, Business Administration, or a related field Minimum of 3+ years of recruitment experience, preferably in a similar industry Solid understanding of talent acquisition practices and recruitment methodologies Strong communication and interpersonal skills Demonstrated ability to build relationships with hiring managers and candidates alike Experience in direct sourcing and passive candidate engagement Proficiency in using ATS platforms and MS Office Suite Familiarity with internet sourcing techniques and online job boards Preferred Attributes Creative, proactive, and able to work in a fast-paced environment Confident in managing multiple open roles and recruitment priorities simultaneously Comfortable representing the company in both formal and informal settings Committed to delivering a high-quality candidate experience Qualification : Bachelors degree in Human Resources, Business Administration, or a related field

Job Title: Social Media Executive Experience Required: 1 3 Years Job Category: Support Location: Chennai Job Summary: We are looking for a creative, proactive, and detail-oriented Social Media Executive to elevate our brand s online presence. In this role, you ll manage content creation, posting, and engagement across all major platforms. You'll collaborate with internal teams, design impactful visuals, and track performance to optimize our social media strategy. Key Responsibilities: Design visually compelling posters and creatives for campaigns, events, and announcements. Script and create engaging short-form videos (Reels, Stories, YouTube Shorts, etc.) to showcase our brand and services. Manage and schedule daily posts across platforms such as LinkedIn, Instagram, Facebook, X (Twitter), and YouTube. Monitor social channels for messages, comments, and trends; respond or escalate as appropriate to ensure timely engagement. Collaborate with marketing, HR, sales, design, and leadership teams to source content and align messaging with company objectives. Track and analyze post and campaign performance; provide insights and recommendations for improvement. Stay updated on the latest social media trends, tools, and best practices in digital marketing. Required Skills & Qualifications: Bachelor s degree in Marketing, Mass Communication, Visual Design, or a related field. 1 3 years of experience in social media management and content creation. Proficiency in tools like Canva, Adobe Photoshop, Illustrator, or similar design platforms. Basic knowledge of video editing software (e.g., CapCut, Adobe Premiere Pro, InShot). Strong communication and interpersonal skills. Ability to manage multiple tasks, prioritize effectively, and work independently. Nice-to-Have: Experience managing paid social media campaigns. Familiarity with scheduling tools like Hootsuite, Buffer, or Meta Business Suite. A portfolio showcasing previous social media creatives and videos. Qualification : Bachelors degree in Marketing, Mass Communication, Visual Design, or a related field

Job Title: Chief Manager Strategy Location: Chennai Job Type: Full-Time | Permanent Experience Required: 6 to 10 Years Job Purpose: The Chief Manager Strategy will be responsible for formulating and executing long-term business strategies for TVS Credit, with a strong focus on market dynamics, strategic transformation, and M&A integration. The role includes leading high-impact, cross-functional strategic projects, enabling business turnarounds, and supporting new venture initiatives across the organization. Key Responsibilities: Develop and drive long-term strategic plans (5-year horizon) aligned with company goals, along with medium-term (2 3 years) milestones. Analyze industry trends, competitive landscape, and internal performance to define strategic priorities and business opportunities. Lead cross-functional collaboration with Product, Credit, Operations, Technology, Analytics, HR, and external partners to design and execute strategic initiatives. Conduct detailed market assessments in the NBFC sector to drive transformation across business, technology, organization, and regulatory domains. Translate strategic goals into quantifiable and actionable initiatives with measurable outcomes. Monitor global trends, customer behavior, and innovation in adjacent industries to identify disruptive opportunities and best practices. Collaborate with business transformation teams to ideate and implement new business models and ventures. Lead M&A integration efforts for newly acquired companies, ensuring seamless alignment across functions. Drive strategic projects with a horizontal impact across multiple business verticals and product lines. Travel frequently to Gurugram or other locations for M&A integration, stakeholder meetings, and project execution. Required Qualifications & Experience: MBA from a reputed B-School preferred. 5+ years of experience in Corporate Strategy, Strategic Planning, or Long-Range Planning, preferably in Banking/NBFC/Financial Services. Demonstrated experience in M&A integration, corporate transformation, and business modeling. Key Skills & Attributes: Strong strategic and analytical thinking with sound decision-making capability. Financially astute with deep business acumen and understanding of process improvement. Ability to synthesize complex data and convert it into actionable insights. Excellent executive presence and stakeholder management skills. Strong verbal and written communication; capable of presenting to senior leadership and clients. Proactive, self-driven, and results-oriented with the ability to manage ambiguity. Interest in technology trends and their application in business strategy. Excellent project management, prioritization, and cross-functional leadership skills. Ability to work under pressure and drive initiatives to completion in a fast-paced environment. Be a part of an innovative and rapidly growing organization where strategic thinking and impact-driven leadership are at the core. At TVS Credit, you will work on high-visibility projects that shape the future of our business and drive real results. Qualification : MBA from a reputed B-School preferred

Job Title: Chief Manager Branding and Communications Department: Marketing Location: Chennai Job Type: Full-Time | Permanent Reporting To: Chief Marketing Officer Job Purpose: The Chief Manager Branding and Communications will lead the development and execution of brand strategies and communication initiatives that enhance TVS Credit s brand equity, build a distinct and consistent brand voice, and increase engagement across audiences. This role will play a pivotal part in crafting compelling narratives, aligning messaging across channels, and supporting business growth through innovative content and campaigns. Key Responsibilities: Strategic Branding & Communication: Own and drive the brand communication strategy across all platforms to improve brand awareness, consideration, and overall health score. Lead go-to-market (GTM) strategies, brand positioning, and integrated communication planning for new product launches and campaigns. Use AI tools and insights to develop persona-based and region-specific content that drives local relevance and deeper consumer engagement. Content & Creative Management: Design and implement a comprehensive content strategy including thought leadership, storytelling formats, and digital brand narratives. Develop and maintain core brand assets such as brand books, presentations, and corporate collaterals. Oversee the creation of multi-format content (videos, infographics, emailers, SMS, WhatsApp messages, web banners, etc.) ensuring alignment with the brand s tone and visual identity. Act as the final quality and messaging gatekeeper for all brand-aligned content across internal and external platforms. Stakeholder & Agency Collaboration: Manage external creative, digital, and branding agencies to ensure high-quality, timely, and innovative deliverables. Collaborate closely with internal stakeholders (product, HR, digital, and leadership teams) to ensure consistent brand messaging across initiatives. Qualifications & Experience: Education: MBA/PGDM in Marketing, Communications, or related field. Experience: 10 14 years of proven experience in branding, corporate communications, or content marketing, preferably in high-growth organizations or consumer-facing sectors. Functional Competencies: Strong storytelling and editorial skills with a sharp eye for content quality and brand voice. Demonstrated ability to lead brand and content projects end-to-end. Excellent written and verbal communication skills. Proficient in managing agency relationships, budgeting, and delivery oversight. Behavioral Competencies: Strategic thinker with a creative mindset and the ability to bring ideas to life. Strong project management skills with experience managing cross-functional teams and external vendors. High collaboration skills with the ability to manage multiple stakeholders and deliver results in a fast-paced environment. This is an opportunity to shape the voice and image of one of India's fastest-growing NBFCs. As Chief Manager Branding and Communications, you ll drive brand excellence, lead high-impact campaigns, and help build a brand that inspires trust and engagement across India. Qualification : MBA/PGDM in Marketing, Communications, or related field

Job Title: Senior Manager Consumer Durables Location: Chennai Job Type: Full-Time | Permanent Job Purpose: To support the Consumer Durable (CD) business by monitoring key performance indicators, coordinating with field teams, managing incentives, ensuring adherence to hygiene standards, and driving automation projects. The role aims to optimize operational efficiency and help achieve business growth targets. Key Responsibilities: Track and analyze daily performance metrics for the Consumer Durables business; provide actionable insights to Product and Leadership teams. Collaborate with Field Teams to manage Field Officer (FO) mapping and ensure targets align with the Annual Operating Plan (AOP). Monitor compliance with hygiene parameters such as eKYC, eMandate registrations, and incentive disbursement processes including Field Executive Monthly Incentives (FEMI) and Semi-Annual Executive Monthly Incentives (SEMI). Lead the preparation of field team incentive calculations (maker), coordinating with HR for validation and payouts (checker). Design and implement contests and incentive programs for field teams, particularly during peak seasons like Summer and SON (September November), to drive business momentum. Work closely with the Business Intelligence (BI) team to support and contribute to the development of Tableau dashboards and automate MIS reporting. Qualifications & Experience: Graduate or Postgraduate degree in Business Administration, Finance, or related fields. Minimum 6 years of experience in Sales Operations, Business Support, or Product roles, preferably in the NBFC or Consumer Durables finance sector. Functional Competencies: Strong analytical skills with the ability to interpret and translate complex data into business insights. Excellent communication and interpersonal skills for effective cross-functional collaboration. Experience in working closely with Field Teams and managing MIS and incentive-related functions. Behavioral Competencies: Sound decision-making skills backed by analysis and sound judgment. Strong presentation and articulation abilities. High attention to detail and ability to manage multiple tasks under pressure. Qualification : Graduate or Postgraduate degree in Business Administration, Finance, or related fields

Job Title: Head (Global) After Implementation Support Location: Chennai, India Experience: 20 25 Years Qualification: Engineering Degree or Equivalent Role Overview: We are looking for an accomplished leader to head our Global After Implementation Support function. This critical role demands extensive experience in managing large-scale customer support operations for complex software products, preferably within HR or SaaS domains. The successful candidate will be responsible for delivering exceptional support services to a global customer base, driving operational excellence, and fostering continuous improvement in customer experience. Key Responsibilities: Lead and manage a large global support organization, including L2 and L3 teams, servicing over 250 customers worldwide. Oversee multiple teams: Product Team: Responsible for product design, architecture, engineering, and strategic vision. Implementation Team: Works closely with clients during installation, training, and the entire implementation lifecycle. Global Support Team: Handles customer queries, bug fixes, and change requests post-implementation. Managed Services (HRP Product Line): Operates payroll and other HR services for clients, comprising approximately 700 employees. Ensure timely resolution of issues in line with agreed Service Level Agreements (SLAs). Review and prioritize change requests, escalations, service requests, and monitor overall customer satisfaction. Establish and enforce global standards for operations, including ticket management, status reporting, customer communities, and issue deflection mechanisms. Act as the Voice of the Customer by identifying and driving necessary changes to product features and internal processes that enhance customer experience and operational efficiency. Forecast demand and build a high-performing team through recruitment, development, and retention of talent. Lead initiatives to improve product technical stability, proactively managing recurring issues and enhancing overall product reliability and performance. Optimize operational profitability, ensuring efficient resource utilization while maintaining sold margins. Collaborate closely with product development and implementation teams to ensure a seamless and consistent customer journey. Maintain compliance with ITIL best practices and adhere to stringent data security protocols. Qualifications & Experience: 20 to 25 years of professional experience, including at least 10 years in senior leadership roles managing customer support or after-sales service functions. Minimum 15 years in customer-facing roles with extensive experience in customer support for complex software products. Strong background in HR products or SaaS environments supporting high-volume case loads is highly preferred. Proven track record in managing and scaling large teams (100+ members). Exceptional communication, leadership, and stakeholder management skills. Ability to lead cross-functional teams across multiple geographies and cultures. Ideal Candidate Attributes: Strategic thinker with a customer-first mindset. Strong operational focus with a hands-on approach to problem-solving. Experienced in driving organizational change and process improvements. Skilled at balancing customer satisfaction with business objectives. Adept at forecasting demand and managing resources efficiently. Qualification : Engineering Degree or Equivalent

Job Title: Business Analyst Finance (Fresher, Chartered Accountant) Location: Chennai, India Employment Type: Full-Time Experience: Fresher Qualification: Chartered Accountant (CA) Mandatory Job Summary: Ramco Systems invites a proactive and analytical fresher Chartered Accountant to join our team as a Business Analyst Finance. This role is pivotal in managing the lifecycle of financial modules within our ERP system, covering product development, implementation, and post-go-live support. The ideal candidate will combine strong financial expertise with a passion for technology and excellent communication skills, helping align our products with client needs and industry standards. Key Responsibilities: Develop and maintain the product roadmap for ERP financial modules, aligning with business objectives and industry trends. Gather and analyze client financial requirements, translating them into detailed user stories, process flows, and technical specifications. Collaborate closely with product development teams to ensure compliance with accounting standards such as IFRS and GAAP. Drive end-to-end ERP finance module implementation including requirements gathering, data migration, user training, testing, and go-live support. Facilitate workshops and client interactions to document requirements and provide timely solutions. Assist in configuration, testing, and ensuring smooth integration of finance modules with procurement, HR, supply chain, and other ERP components. Develop user manuals, training materials, and conduct training sessions to empower users. Act as the key point of contact for all ERP finance module queries post-implementation. Stay abreast of evolving financial regulations, ERP technologies, and automation trends to recommend product improvements. Educational & Professional Qualifications: Chartered Accountant (CA) qualification is mandatory. Solid understanding of finance functions and operating models including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), and Cash Management (CE). Familiarity with ERP systems and finance automation technologies preferred. Professional Skills: Passion for finance automation and emerging technologies. Exposure to client-facing roles or ERP implementation internships is a plus. Excellent verbal and written communication skills with strong facilitation and interpersonal abilities. Proven aptitude for working collaboratively in team settings and engaging effectively with clients. Highly motivated, adaptable, and capable of thriving in a fast-paced, dynamic environment. Willingness to travel internationally as required. Opportunity to work on cutting-edge ERP finance products and influence product development. Collaborative and energetic work culture focused on innovation. Exposure to global clients and cross-functional teams. Growth opportunities in a leading software solutions company.

Job Title: Senior Functional Consultant I Location: Chennai, India Experience: 4+ years Qualification: Bachelor s Degree and Master s Degree (preferred) Job Summary: The Senior Functional Consultant will be responsible for end-to-end solution design, configuration, testing, deployment, training, and support of HR & Payroll products. The role requires excellent communication skills to engage with internal teams, customers, and stakeholders. The candidate should have strong domain knowledge in HR & Payroll, experience with multiple modules, and the ability to manage project deliverables under tight deadlines, including willingness to support ANZ time zones. Key Responsibilities: Design & Documentation: Conduct solution design workshops; prepare design documentation such as Solution Design Document (SDD), Process Flow Sheets (PFS), and integration documents. Collaborate with Center of Excellence (COE), Product, and Product Backlog (PB) teams for customer requirements. Conduct solution playback sessions. Provide knowledge transfer (KT) to Operations teams to prepare process books. Configuration & Engineering: Configure the product based on finalized design documents. Test configurations and customizations thoroughly. Deploy and package configured solutions/customizations/data for migration to subsequent environments. Training: Conduct user training sessions using standard or customized training materials aligned with the solution. Testing & UAT Support: Assist customers in developing test cases and data. Triage and resolve issues raised during testing. Coordinate with COE/Product/PB teams for new requirements. Prepare updated solutions and data for deployment to next environments. Parallel Run & Go-Live Support: Provide KT to Operations teams for parallel run initiation. Assist customers with parallel run strategies. Address issues raised by customers and Operations teams. Collaborate on production cut-over plans with Project Managers. Update SDD documents during Go-Live and Hypercare. Provide BAU support during Hypercare phase. Transition: Prepare transition checklists. Deliver KT sessions to Support teams. Product & Domain Expertise: Experience with HR & Payroll products with at least 3-4 full lifecycle implementations. Strong knowledge of at least 3 modules apart from Payroll (e.g., Core HR, Employee Information, Leave, Time Management, Compensation Planning, Expense). Good understanding of AU & NZ statutory requirements (at least one region). Preferably experience with Workday (WD), SuccessFactors (SF), and Oracle integrations. Basic understanding of integration systems and architecture. Demonstrated domain knowledge of HR and Payroll processes. Implementation & Methodology: Document test cases for configured solutions and customizations; support system and user acceptance testing to ensure quality. Independently conduct requirement gathering sessions, solution demos, and data migration activities. Ensure adherence to RAMCO MAGNA Enterprise Methodology. Assist project/program managers in drafting Entry, Exit, and Acceptance Criteria. Coordinate with product teams on bug tracking, feature requests, and roadmap items. Ensure timely submission of deliverables following governance processes. Provide knowledge transfers and handovers to support teams. Adhere strictly to Statement of Work (SOW), contractual, and management commitments. Mentor and guide junior consultants on product knowledge and processes. Other Requirements: Strong verbal and written communication skills to represent product and solutions to internal and external stakeholders. Ability to work under pressure and meet strict timelines. Willingness to work extended hours / support ANZ time zone as required. Qualification : Bachelors Degree and Masters Degree (preferred)

Assistant Manager SOM (Support Operations & Maintenance) Location: Chennai (Work from Office) Job Type: Full-Time Experience: 3 to 6 Years (with at least 1+ year in a lead/senior role) About the Role We are looking for a proactive and people-oriented Assistant Manager SOM to join our Chennai HQ. This is a hybrid role that blends technical product support, process optimization, and team leadership. You'll play a key part in driving daily operations, mentoring the support team, optimizing processes, and ensuring timely and high-quality deliverables. Key Responsibilities Serve as the point of contact for support escalations and team-related queries. Troubleshoot client-side issues and provide clear resolutions or workarounds. Deliver exemplary support to both internal and external stakeholders. Analyze and improve end-to-end product support processes. Lead automation initiatives to reduce manual work and streamline workflows. Monitor SLA/KPI compliance, proactively addressing potential delays. Take ownership of team outputs and deliverables, ensuring consistency and quality. Maintain and contribute to internal documentation and knowledge bases. Provide insights from support trends to aid product and customer experience improvements. Promote a collaborative, learning-focused team culture. Identify skill gaps and recommend training/tools for team development. Manage and track support tickets, ensuring timely resolution and SLA adherence. Collaborate cross-functionally using support tools and integrations. Utilize browser DevTools to inspect HTML/CSS, debug JS errors, and analyze console logs. Acceptance Criteria Experience: 4 6 years in customer/product support. 1+ year in a leadership or senior support role. Technical Skills: Proficient with Jira or similar support platforms. Strong debugging skills using browser developer tools. Knowledge of HTML, CSS, JavaScript errors, caching, and browser compatibility. Experience with RESTful APIs testing and debugging via Postman or similar tools. Familiar with user authentication, including SSO (SAML, OAuth2). Understanding of network fundamentals: DNS, HTTP/S, SSL, proxies, firewalls. Soft Skills: Strong communicator with excellent people management skills. Strategic thinker with a tactical mindset for driving support success. Adaptable and capable of handling multiple priorities. Willingness to work in shifts and travel on-site when required. If you're passionate about leading support teams and driving operational excellence, apply now to become part of a growing, customer-centric organization.

Job Title: Global Application Support Head Temenos Core & Mobile Banking Location: Chennai, India Job Type: Full Time Experience: 15+ years in Banking IT Services with at least 8 years in post go-live support leadership role, including hands-on experience with Temenos SaaS. Job Summary: Aspire Systems is seeking a seasoned Application Support Head to lead post go-live support for Temenos Core Banking (Transact) and Digital Banking (Infinity) applications across the globe. This high-responsibility role requires deep experience in managing production environments particularly on Temenos SaaS and demands operational excellence, regulatory sensitivity, and customer-focused leadership. The role reports directly to the Global Head of Temenos Implementations Services. Required Skills & Experience: Minimum 8 years of post go-live support experience in banking applications (preferably in leadership role). Hands-on experience in supporting Temenos SaaS environments is essential. Strong expertise in Temenos Transact and/or Infinity platforms in live operations. Familiarity with SaaS deployment lifecycle. Excellent understanding of banking operations, regulatory compliance, and audit readiness. Proven ability to manage support operations with data privacy and GDPR compliance. Proficient in ITSM tools (e.g., ServiceNow, Jira Service Desk, Remedy). Skilled in incident, problem, and change management aligned to ITIL practices. Strong communication, customer handling, and crisis resolution skills. Experience supporting clients in regulated markets (EU, UK, Singapore, India, North America) is a plus. Education: Bachelor s degree in Engineering, Computer Science, or a related discipline. ITIL certification is required. Certification in data privacy or cloud governance (e.g., CIPP, ISO 27001, CSA) is an added advantage. Reporting Line: Reports to: Global Head of Temenos Implementations Be a pivotal part of our global banking support practice trusted by top-tier banks for production excellence and regulatory integrity. You ll lead the charge in delivering a reliable, secure, and compliant post go-live experience in today s cloud-first core banking landscape. Qualification : Bachelors degree in Engineering, Computer Science, or a related discipline

Overview: We are looking for a highly skilled Full Stack Developer with expertise in authentication and authorization concepts, API development, and web development to join our dynamic team. This role requires a solid understanding of both backend and frontend technologies, as well as the ability to develop, maintain, and improve APIs, services, and web applications. As a key member of our engineering team, you will be instrumental in delivering robust and reliable solutions that enhance our products and services. Key Responsibilities: Implement and manage authentication and authorization concepts including PAT, API tokens, SAML, DAC, MAC, RBAC, and ABAC. Utilize logging, tracing, and monitoring tools to ensure system reliability, performance, and scalability. Develop and maintain public HTTP APIs, managing rate limiting, pagination, and HTTP error handling. Build and maintain backend services and APIs using Golang. Develop and maintain frontend applications using JavaScript and TypeScript. Triage bugs and feature requests, maintaining clear communication with customers and stakeholders. Analyze system performance trends, perform regular testing, and continuously train the DevRev bot to optimize its functionality. Educate and empower DevRev users, offering technical expertise and support. Build and maintain strong customer relationships, acting as a customer advocate. Collaborate with product and engineering teams to understand and implement customer requirements. Write customizations using ReactJS (MERN), HTML/CSS, JavaScript/TypeScript, Python, SQL, and Golang. Work closely with cross-functional teams, including Sales, Customer Success, Product, Engineering, and Bots Engineering. Qualifications: Bachelor s or Master s degree in Computer Science, Engineering, or a related field, or equivalent professional experience. Strong understanding and experience with authentication and authorization concepts such as PAT, API tokens, SAML, DAC, MAC, RBAC, and ABAC. Proficient with logging, tracing, and monitoring tools to ensure the reliability and performance of systems. Experience developing and maintaining public HTTP APIs. Strong problem-solving abilities, with a focus on technical, product, and business challenges. Excellent communication skills, both verbal and written, with the ability to engage in technical discussions with both technical and non-technical audiences. Collaborative and team-oriented with the ability to work effectively with cross-functional teams. 4-7 years of relevant work experience. Preferred Skills: In-depth experience with authentication and authorization systems. Familiarity with logging, tracing, and monitoring tools. Strong understanding of public HTTP API development and management. Ability to work flexible shifts, including morning and afternoon shifts. Strong customer focus with the ability to build and maintain relationships. Culture: At DevRev, we are driven by our core values of hunger, humility, honesty, and acting with heart. Our vision is to help build the world s most customer-centric companies, leveraging design, data engineering, and machine intelligence to empower engineers to connect deeply with their customers. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field, or equivalent professional experience.

Position: HR Business Partner Overview: DevRev is seeking a dynamic and experienced HR Business Partner to join our People Ops (HR) team. Based in one of our three offices in India, this role will serve as a trusted advisor, coach, and counselor to functional leaders and their teams globally. The ideal candidate will possess the ability to identify patterns, diagnose issues, and recommend both immediate and long-term solutions to foster a positive and inclusive work culture. Additionally, the candidate will bring technical expertise in at least one area of HR, such as talent management, total compensation, employee experience, or learning & development, to design and implement HR solutions that contribute to business success. This role requires a hands-on approach, with high business acumen, emotional intelligence (EQ), and exceptional communication skills being key to success. The HR Business Partner will actively engage with leaders to support the growth and development of teams and individuals while driving organizational goals. Key Responsibilities: Partner with functional leaders and teams globally to provide guidance, coaching, and counseling on HR-related matters. Analyze organizational trends, diagnose issues, and develop solutions that foster a positive, inclusive, and high-performing work culture. Provide expertise in at least one HR functional area (talent management, compensation, employee experience, learning & development) to design and implement HR solutions aligned with business objectives. Act as a strategic partner to senior executives, offering advice and support in talent management, leadership development, and organizational effectiveness. Support the development and implementation of HR initiatives that enhance employee engagement, retention, and performance. Serve as a trusted advisor to managers, offering coaching on leadership, team dynamics, and performance management. Build strong, trusted relationships across all levels of the organization, including remote teams, and provide tailored support to meet business needs. Stay informed on global labor laws, HR best practices, and industry trends to ensure compliance and alignment with organizational goals. Leverage data to provide insights and make informed decisions, while working collaboratively in a fast-paced, dynamic environment. Qualifications: Bachelor s degree in Human Resources, Business Administration, or a related field. 8+ years of progressive experience as an HR Business Partner, ideally in the technology industry. Strong knowledge of the dynamics of a sales organization, including incentive structures, performance metrics, and results-oriented cultures. Exceptional communication and interpersonal skills, with a high degree of emotional intelligence (EQ). Proven experience in HR business partnering, supporting global executives and senior leaders. Ability to build and maintain trusted working relationships and networks at all organizational levels, including remote teams. Strong knowledge of global labor laws and HR best practices. Data-driven with the ability to work independently and collaboratively in a fast-paced, evolving environment. Culture: At DevRev, our culture is built on the values of hunger, humility, honesty, and acting with heart. We are on a mission to help build the world s most customer-centric companies, using design, data engineering, and machine intelligence to empower engineers to deeply connect with and embrace their customers. Qualification : Bachelors degree in Human Resources, Business Administration, or a related field.

Job Summary Responsible for planning and designing new software and web applications. Edits new and existing applications. Implements, testing and debugging defined software components. Documents all development activity. Works with moderate guidance in own area of knowledge. Job Description Position: Automation Development Engineer 2 Skills required: Must Have; Development in Javascript or TypeScript, Cypress, integration and e2e tests Good to have: Docker and Kubernetes, Node.js, test case scenarios with BDD methodology Experience required for this role: 2.4 Years to 4 Years Notice period required- 0 to 60 days Job Location: Chennai Tamil Nadu HR Contact: [email protected] Automation Developer & Tester Bachelor's degree in Computer Science, Engineering, or a related field. Good Coding skills. 2+ years of experience in NodeJS (Javascript and/or TypeScript) and/or Python. 2+ years of experience in Testing Automation (e.g. Cypress). 1+ years of hands-on experience with CI/CD e.g.(Jenkins, Gitlab CI, Concourse etc) 2+ years of hands-on experience writing unit, integration and e2e tests. 1+ years of experience with Micro-services 1+ years of hands-on experience with Docker and Kubernetes 2+ years of proven experience with software development principles, methodologies, and best practices. 1+ years of proven ability in defining test case scenarios with BDD methodology. Experience writing technical documentation. Godd Communication & Time Management Skills Core Responsibilities Analyzes and determines integration needs. Evaluates and plans software designs, test results and technical manuals. Reviews literature, patents and current practices relevant to the solution of assigned projects. Programs new software, web applications and supports new applications under development and the customization of current applications. Edits and reviews technical requirements documentation. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays knowledge of and ability to apply, process design and redesign skills. Displays in-depth knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Qualification : Bachelor's degree in Computer Science, Engineering, or a related field.

Role Overview ICON is seeking an ambitious and hardworking Payroll Associate to assist in the global payroll cycle. In this role, you will ensure the accurate processing and delivery of payroll for employees, working cross-functionally with both external payroll providers and internal departments such as HR and Finance. Key Responsibilities Payroll Inputs: Finalize payroll inputs and provide them to third-party payroll vendors accurately. Collaboration: Act as a liaison with external payroll providers and internal teams (HR, Finance) to ensure payroll is processed seamlessly. Internal Controls: Ensure monthly payroll changes are captured and processed, with discrepancies discussed and resolved. Bank Payments: Upload electronic files and input manual payments to the bank. Payroll Queries: Manage the Payroll mailbox to ensure timely responses to queries. Tax and Compliance: Ensure that monthly and annual tax, pension, and compliance requirements are followed. Auditor Collaboration: Work with internal and external auditors to provide required reports. Process Improvement: Collaborate with the payroll team to improve efficiency and maintain SOX compliance. Special Projects: Participate in special projects throughout the year, contributing to process and system improvements. Qualifications & Skills Experience: 1 to 3 years of experience in EMEA payroll processes and working with payroll vendors (preferred but not essential). Work Environment: Proven experience in a dynamic environment, with a strong ability to manage a high volume of transactions. Communication Skills: Excellent verbal, written, and interpersonal skills, with a focus on customer service. Attention to Detail: High attention to detail, numerical accuracy, and strong analytical skills. Time Management: Ability to work to strict deadlines and manage multiple tasks simultaneously. Teamwork: A strong team player with a collaborative mindset. Technical Skills: Proficient in Microsoft Office, especially Excel. Organizational Skills: Strong organizational and time management skills, with the ability to work independently when needed. Benefits of Working at ICON At ICON, we believe in rewarding high performance and nurturing talent. In addition to competitive salary packages, we offer: Annual Bonuses: Reflecting the achievement of performance goals. Health Benefits: Comprehensive health-related benefits for you and your family. Retirement Plans: Competitive retirement offerings, including life assurance. Supportive Environment: An environment where you are encouraged to fulfill your purpose and drive lasting change. Qualification : 1 to 3 years of experience of EMEA Payroll processes and working with payroll vendors (preferable but not essential)

Accounts Executive Reconciliation Department: Accounts Location: Chennai Type: Full-time Overview We are seeking a detail-oriented Accounts Executive Reconciliation to manage financial reconciliations for e-commerce transactions. The role involves verifying marketplace settlements, tracking claims, ensuring accurate accounting of payments, and supporting month-end closing processes across multiple platforms. Key Responsibilities Perform daily, weekly, and monthly reconciliations of sales, payments, commissions, and returns across marketplaces such as Amazon, Flipkart, Zepto, Blinkit, BigBasket, Swiggy, and others. Verify and reconcile payment settlements, deductions, commissions, and chargebacks as per marketplace reports. Track and validate promotional spends, advertising deductions, and logistics fees charged by platforms. Maintain detailed records of pending claims, short payments, or discrepancies, and coordinate with platform account managers for resolution. Reconcile refunds, cancellations, and returns to ensure accurate posting and adjustments in books. Coordinate with e-commerce operations and finance teams to match invoices, dispatches, and receipts accurately. Prepare reconciliation summaries and MIS reports highlighting variances, trends, and actionable insights. Support month-end closing by ensuring accurate booking of revenues, commissions, and e-commerce-related expenses. Liaise with marketplace finance teams for claim submissions, payment follow-ups, and issue resolution. Ensure compliance with accounting policies, GST requirements, and internal audit standards. Continuously review reconciliation processes to identify gaps, streamline workflows, and improve accuracy. Required Skills & Competencies Strong knowledge of accounting principles, reconciliation processes, and ledger management. Proficiency in MS Excel (VLOOKUP, Pivot Tables, Data Validation) and accounting software such as Tally ERP, SAP, or Zoho Books. Analytical mindset with excellent attention to detail and numerical accuracy. Ability to identify discrepancies quickly and resolve them systematically. Strong communication and coordination skills for cross-department interactions. Effective time management and organizational skills to handle large data volumes efficiently.

Position: Business Development Executive Location: Chennai Education: Any Graduate Job Roles and Responsibilities Client Relationship Building: Establish and nurture relationships with potential clients, identifying new business opportunities for both domestic and international processes. Database Management: Maintain and update a database of prospective clients, ensuring accurate contact information and lead status. Lead Generation: Make cold calls and reach out to potential clients to generate new business leads and opportunities. Proposal Support: Assist in drafting and preparing business proposals, including quotations and presentations tailored to client needs. Product Knowledge: Stay informed about all products and services offered by the company to effectively communicate value to prospective clients. Client Meetings: Coordinate and arrange meetings for senior management with potential clients to explore business opportunities. Candidate Profile Experience: Proven experience in Business Development, preferably within the BPO/Call Center industry. Skills Proficient in creating PowerPoint presentations, preparing business modules, and tailoring quotations. Excellent written and verbal communication skills, with the ability to effectively interact with clients. Strong negotiation skills with a keen ability to close deals. Attributes Ability to work under pressure and meet targets in a fast-paced environment. Strong interpersonal skills and a proactive approach to building relationships. Qualification : Any Graduate

Accounts Executive Location: Chennai Position Summary We are seeking a detail-oriented Accounts Executive to manage daily accounting functions including invoice processing, statutory compliance, reconciliations, and financial documentation. The ideal candidate will have hands-on experience in TallyPrime, GST, and TDS filings, and will coordinate across departments to ensure seamless financial operations. This position plays a vital role in maintaining accurate financial records and supporting audits. Key Responsibilities Process invoices and receipts daily with zero backlog. Ensure timely and accurate accounting of statutory payments such as GST, TDS, and Advance Tax. Perform bank and account reconciliations to maintain financial accuracy. Handle end-to-end invoicing, payment processing, and collections. Reconcile accounts payable and receivable; investigate discrepancies and provide explanations. Ensure adherence to internal accounting policies and controls. Assist in preparing documentation for statutory and internal audits. Maintain and organize financial records systematically for easy access and compliance. Collaborate with other departments to gather and verify financial data. Provide administrative and financial support to senior accountants and management. Participate in training and development activities to enhance financial and accounting skills. Support various finance-related projects and tasks as assigned by senior management. Required Qualifications & Skills Education: Minimum B.Com (from a regular university not distance learning); M.Com or equivalent preferred. Experience: Minimum 2 years of accounting experience, preferably in the real estate sector. Technical Skills: Proficiency in TallyPrime and Microsoft Excel. Strong knowledge of GST and TDS return filings. Ability to post accounting entries accurately. Other Skills: Strong attention to detail and organizational skills. Excellent written and verbal communication. Ability to work independently and within a team. Preferred Candidate Profile Female candidates are encouraged to apply. Proactive and willing to learn from seniors. Strong sense of accountability and professionalism. Qualification : M.Com or equivalent preferred