Hubspot Jobs in Coimbatore

Job Title: Customer Success Specialist B2B SaaS | Full-Time | Coimbatore, Tamil Nadu About Kovai.co Kovai.co is a leading software company delivering powerful enterprise solutions and SaaS products to over 2,500 businesses worldwide. Our product suite includes: BizTalk360 Advanced monitoring and analytics for Microsoft BizTalk Server Turbo360 End-to-end observability platform for Azure services Document360 AI-powered knowledge base software for growing teams Headquartered in the UK, with a strong R&D presence in Coimbatore, we are on track to reach $30 million in annual revenue, and we re just getting started. "UK Headquarters. Indian Innovation. Global Impact." Role: Customer Success Specialist Location: Coimbatore, Tamil Nadu Type: Full-Time Industry: B2B SaaS, Customer Experience, Enterprise Software As a Customer Success Specialist at Kovai.co, you'll play a key role in ensuring customers maximize the value of our products. You'll work closely with clients to build strong relationships, resolve issues, and ensure long-term satisfaction and retention. Key Responsibilities Client Relationship Management: Manage a portfolio of customers, ensuring high levels of engagement, satisfaction, and retention. Customer Data Analysis: Use customer data insights to enhance user experience and improve product adoption. Retention & Growth: Identify opportunities to maximize value, reduce churn, and support upselling strategies. Issue Resolution: Act as the primary point of contact for customer inquiries, ensuring timely and effective resolution. Customer Success Process: Follow established best practices to ensure consistent and high-quality support. Cross-Functional Collaboration: Work with sales, product, and support teams to ensure a seamless customer journey. Ideal Candidate Profile 1 3 years of experience in a Customer Success, Account Management, or Client Support role ideally within a B2B SaaS environment Experience using CRM tools (e.g., HubSpot, Salesforce, or Zoho CRM) Strong problem-solving skills and ability to manage multiple customer accounts effectively Excellent communication skills (written and verbal) Ability to present product value to customers via demos, webinars, or onboarding sessions Self-starter with a proactive, organized, and detail-oriented approach Be part of a fast-scaling SaaS company with global reach Work with an enthusiastic team focused on innovation, impact, and collaboration Great culture, learning environment, and opportunities for growth Competitive compensation and a vibrant office in Coimbatore Equal Opportunity Statement Kovai.co is an equal opportunity employer committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds and experiences and are dedicated to creating an inclusive workplace for everyone. If you're excited to be the voice of the customer and drive meaningful impact, apply now. Our team would love to connect with you!

Senior Sales Specialist Location: Coimbatore, Tamil Nadu Experience: 6+ Years (Must) Work Mode: Work From Office (WFO) Job Summary We are hiring experienced Enterprise Senior Sales Specialists in Coimbatore to focus on appointment setting and lead generation for the USA market. The ideal candidate will be responsible for proactive outreach, qualifying leads, and booking meetings with key decision-makers such as CXOs and founders. You will work closely with the US-based sales team to ensure a consistent pipeline of high-quality, qualified meetings. Key Responsibilities Outbound Prospecting & Lead Generation: Identify and engage potential clients through cold calls, emails, LinkedIn outreach, and other channels. Appointment Setting: Schedule meetings with CXOs, Founders, and decision-makers in funded startups, SMBs, and enterprises. Multi-Channel Outreach: Use tools like LinkedIn Sales Navigator, HubSpot, Apollo.io, and Seamless.ai for efficient prospecting. CRM Management: Track and manage leads, follow-ups, and appointment bookings using HubSpot or similar CRM platforms. Follow-Up & Relationship Building: Nurture prospects to improve conversion rates and strengthen client relationships. Collaboration: Work closely with USA sales and presales teams to align efforts with sales goals and target accounts. Performance Tracking: Maintain accurate outreach activity records and report on appointments scheduled. 6+ years of experience in B2B outbound sales, lead generation, or appointment setting. Proven success in booking qualified meetings within the USA market. Excellent verbal and written communication skills in English. Experience selling AI, Data, Cloud, or IT services is a plus. Hands-on proficiency with sales outreach tools such as LinkedIn Sales Navigator, HubSpot, Apollo.io, and Seamless.ai. Strong objection handling, lead qualification, and relationship-building skills. Self-motivated, target-driven, and able to work effectively in a fast-paced environment. Opportunity to work on high-impact sales campaigns targeting the USA market. Collaborative work environment with growth and learning opportunities. Use cutting-edge sales technology tools. Be part of a motivated, high-performing sales team. Apply Now If you have a passion for B2B sales and a proven track record in lead generation and appointment setting for the USA market, apply now to join us as a Senior Sales Specialist in Coimbatore!