I Jobs in Bengaluru

Application Support Engineer I Location: Bangalore Experience: Up to 2+ Years About Tekion Tekion is revolutionizing the automotive industry with the first cloud-native automotive platform, transforming an ecosystem that hasn t seen major innovation in over 50 years. Our Automotive Retail Cloud (ARC), Automotive Enterprise Cloud (AEC), and Automotive Partner Cloud (APC) connect OEMs, dealerships, consumers, and partners through one seamless platform. Leveraging big data, AI, and machine learning, Tekion delivers the best automotive retail experiences across North America, Asia, and Europe. Role Overview We are looking for an enthusiastic Application Support Engineer I who loves challenges, enjoys problem-solving, and is passionate about delivering exceptional customer experiences. You will act as a subject matter expert in your domain, supporting our dealership clients, coordinating technical issues, and ensuring the support team follows processes and delivers solutions effectively. Key Responsibilities Take ownership of customer-reported issues and ensure problems are resolved end-to-end. Research, diagnose, troubleshoot, and identify solutions to resolve system and application issues. Follow standard escalation procedures for unresolved issues and coordinate with internal teams. Understand applications both functionally and technically. Use internal databases and external resources to provide accurate technical solutions. Ensure all issues are properly logged and tracked. Prioritize and manage multiple open issues simultaneously. Prepare accurate and timely reports on support activities. Document technical knowledge in notes, manuals, and knowledge bases. Support rotational shifts as required. Required Skills & Experience 0 2+ years of experience in application, production, or product support. Advanced knowledge of SQL, MongoDB, and basic network configurations. Strong understanding of databases, APIs, and coding fundamentals. Ability to learn and master company-specific software. Strong problem-solving skills and attention to detail. Excellent written and verbal communication skills. Ability to diagnose and address application-related issues effectively. Understanding of IoT and software systems is a plus. Be the first point of contact for dealership clients, ensuring their technical issues are resolved quickly. Play a key role in improving customer satisfaction by providing accurate and timely solutions. Contribute to a knowledge-sharing culture through documentation and process improvements. Work in a collaborative, agile environment alongside cross-functional teams on challenging projects.

Customer Support Engineer I CRM Location: Bangalore About Tekion Tekion is transforming the automotive retail industry with the first cloud-native platform, including: Automotive Retail Cloud (ARC) for dealerships and retailers Automotive Enterprise Cloud (AEC) for manufacturers and large enterprises Automotive Partner Cloud (APC) for technology and industry partners The platform leverages Big Data, Machine Learning/AI, and IoT to deliver seamless, intuitive solutions connecting OEMs, dealers, and consumers. Tekion employs ~3,000 people globally and emphasizes innovation, entrepreneurial spirit, and collaboration. Role Overview As a Customer Support Engineer I CRM, you will provide end-to-end customer support for Tekion s cloud platform. You will be responsible for resolving technical issues, documenting solutions, and ensuring an excellent customer experience. Core Responsibilities Take ownership of customer-reported issues and see them through to resolution. Research, diagnose, troubleshoot, and identify solutions to system issues. Follow standard procedures for proper escalation of unresolved issues to internal teams. Understand the application both functionally and technically. Reference internal databases and external resources to provide accurate technical solutions. Ensure all issues are properly logged in the system. Prioritize and manage multiple open issues simultaneously. Prepare accurate and timely reports. Document technical knowledge in the form of notes, manuals, and guides. Required Skills Experience as an Application, Product, or Customer Support Engineer. Ability to quickly learn and master employer-specific software. Strong problem-solving skills for complex technical issues. Excellent written and verbal communication skills. Ability to diagnose and address application issues efficiently. Basic understanding of IoT and software (preferred but not mandatory). Comfortable working rotational shifts. Hands-on experience with chat or ticketing tools for customer interaction.

Data Scientist I Job Type: Full-Time Category: Data Science Location: Bangalore About Bright Money Bright is a mission-driven consumer fintech company helping Americans get out of debt and build stronger financial futures powered by data science and machine learning. Our mobile platform provides personalized tools for credit building, debt paydown, budgeting, and loan refinancing. With 300,000+ users, 100,000+ reviews, and support from top-tier investors like Sequoia, Falcon Edge, and Hummingbird, Bright is one of the fastest-growing fintech startups in the U.S. We ve raised $90M+ in equity and debt funding to date. We're proud to be building a global-first, data-driven consumer tech company from India, for the world. About the Role As a Data Scientist I, you will be part of a high-impact team using data and machine learning to power Bright s core financial products. You ll work on problems that directly improve users financial outcomes modeling behavior, predicting intent, and enabling smarter, automated experiences. This is a hands-on role for someone with strong fundamentals in ML, statistics, and programming, and a desire to turn data into real-world product impact. Key Responsibilities Design and build predictive models using core concepts of machine learning, statistics, and probability. Analyze large-scale user and transactional data to extract insights and inform strategy. Collaborate cross-functionally with product managers, engineers, and business stakeholders to define and solve problems. Deploy ML models into production environments, ensuring scalability, stability, and performance. Tune, evaluate, and interpret model results to maximize business value and user outcomes. Document methodologies and workflows for reproducibility and team collaboration. Stay current with AI/ML advancements and experiment with new techniques as appropriate. Required Qualifications Bachelor s or Master s degree in Computer Science, Statistics, Mathematics, or a related quantitative field. Strong grasp of ML and statistical concepts (e.g., regression, classification, hypothesis testing, probability distributions). Proficiency in Python or R, and experience with ML libraries such as scikit-learn, TensorFlow, or PyTorch. Familiarity with model deployment tools and frameworks (e.g., Docker, Flask/FastAPI, MLflow). Understanding of how to implement and monitor models in a real-world production environment. Awareness of modern AI techniques including transformers, LLMs, and generative AI. Strong problem-solving skills, curiosity, and ability to communicate complex ideas clearly. Exposure to cloud platforms like AWS, GCP, or Azure is a plus. Bonus Points For Experience with deep learning and advanced neural network architectures. Understanding of MLOps best practices (CI/CD for ML, monitoring, retraining pipelines). Personal projects, open-source contributions, or research publications in AI/ML. What You ll Work On Model user behavior and financial patterns to power intelligent product features. Analyze complex transaction datasets to surface actionable insights. Build and deploy ML systems that personalize savings and debt management strategies. Apply deep learning, reinforcement learning, and LLMs to real-world fintech use cases. Collaborate with engineering and product teams to launch data-powered experiences in the Bright app. Experiment with cutting-edge AI technologies to innovate in consumer finance. At Bright, you ll go beyond theory you ll use data to change lives. This is your chance to build meaningful, scalable machine learning systems that empower users to take control of their financial future. Qualification : Bachelors or Masters degree in Computer Science, Statistics, Mathematics, or a related quantitative field

Job Title: Technical Support Engineer I / II Location: Bengaluru, India Job Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch cutting-edge financial products. Founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform, Tachyon, is the world s first cloud-native, fully API-enabled processing stack. It brings together issuing, processing, lending, fraud and risk, core banking, and more into a unified offering. With over 20 million cards issued globally and trusted by some of the largest banks and fintechs, Zeta is redefining the banking infrastructure landscape. Backed by SoftBank, Mastercard, and other marquee investors, Zeta is valued at $1.5 billion and employs over 1700 professionals, with more than 70% in R&D. About the Role As a Technical Support Engineer I/II at Zeta, you ll be part of the Banking Technology Support team, responsible for troubleshooting, resolving, and escalating issues related to Zeta Tachyon a platform with 100+ APIs, multiple customer-facing interfaces, and extensive enterprise-grade infrastructure. This role offers the opportunity to work with high-performing engineering and product teams, support enterprise clients, and grow your career in the B2B SaaS + Fintech space. Responsibilities Customer Support: Provide first-level technical support to clients, resolving issues efficiently and maintaining high customer satisfaction. Incident Management: Monitor incoming support tickets, emails, and calls. Prioritize and manage based on urgency and business impact. Troubleshooting: Diagnose basic technical issues with banking systems, apps, or APIs using internal tools and knowledge bases. Documentation: Contribute to knowledge base articles, FAQs, and process documents to enhance self-service and internal efficiency. Escalation Handling: Escalate complex issues to L2/L3 teams with thorough documentation and coordinate for resolution. Collaboration: Work cross-functionally with engineers, business analysts, and system admins to resolve customer concerns. Compliance & Security: Ensure adherence to security, privacy, and regulatory standards when handling sensitive customer data. Required Skills & Competencies Strong problem-solving and debugging abilities. Excellent written and verbal communication skills; able to explain technical concepts to non-technical users. Customer-centric mindset with a focus on delivering prompt, quality service. Comfortable working in fast-paced, multi-tasking environments. Familiarity with: JIRA Postman Kibana, Grafana, Splunk (must-have) Exposure to ticketing systems and knowledge base platforms is a plus. Willingness to learn new tools and technologies in banking and payments. Experience & Qualifications Bachelor's degree in Computer Science, IT, or related engineering fields. 2.6+ years of overall experience in technical support roles within enterprise or banking technologies. At least 1 year of hands-on experience supporting enterprise-grade software products or platforms. Prior experience in the banking/payments/fintech domain is an advantage. Be part of one of the most innovative fintech platforms globally. Opportunity to work closely with industry leaders and high-growth enterprise clients. A culture of growth, learning, and empowerment. Equal Opportunity Employer Zeta is an equal opportunity employer committed to diversity and inclusion. We celebrate differences and are proud of our inclusive culture. Candidates from all backgrounds are encouraged to apply. Qualification : Bachelor's degree in Computer Science, IT, or related engineering fields.

Senior Customer Success Engineer I Bangalore (EST Shift, Hybrid) Location: Bangalore, India Work Model: Hybrid (3 days office, 2 days remote) Shift Timing: 8:30 PM 5:30 AM IST (EST hours) About Rubrik s Global Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is dedicated to delivering a world-class post-purchase experience. Our team provides expert post-deployment technical support for a broad spectrum of technologies and cloud platforms. We ensure timely activation and adoption of Rubrik s cutting-edge SaaS data management and security products. As a Senior Customer Success Engineer, you will act as a trusted advisor and primary point of contact for our customers and partners, collaborating closely with cross-functional teams to maximize customer value. In today s data-driven world, Rubrik s Customer Support Team is vital to securing customer data. Our team s deep technical expertise, customer-centric approach, and rapid response capabilities safeguard data availability and integrity, no matter the challenges. Key Responsibilities Deliver enterprise-level technical support via phone, web, email, and chat, handling a wide range of customer inquiries and complex cloud deployment issues. Efficiently manage all levels of support cases from basic questions to advanced technical troubleshooting. Analyze customer problems using structured troubleshooting techniques to identify root causes and implement effective solutions. Independently diagnose and resolve issues within the customer environment, escalating unresolved cases appropriately. Provide expert advice on cloud infrastructure services, best practices, and Rubrik product usage. Troubleshoot and resolve escalated customer issues with urgency and precision. Ensure detailed case documentation and timely issue resolution, maintaining high levels of customer satisfaction. Collaborate with internal teams such as engineering and escalations to facilitate clear communication and problem resolution. Contribute to Rubrik s technical knowledge base by developing guides, FAQs, and deployment documentation. Produce technical designs and documentation related to cloud deployment architectures. Required Experience & Skills 6+ years of experience in enterprise technical support, DevOps, or similar roles with expertise in troubleshooting snapshots, replication, data recovery, cloud deployments, networking, and VMware administration. Strong problem-solving skills with the ability to analyze and resolve complex technical issues. Proficient in VMware, Linux, Kubernetes, Google Cloud Platform, AWS, Azure, Office 365 API, database systems (preferably MS SQL), scripting (Python, Perl), automation, microservices architecture, SaaS platforms, and cloud app management. Hands-on experience with cloud deployment technologies and tools. Ability and willingness to continuously learn and adapt across a broad technology stack. Comfortable reporting bugs and collaborating with engineering to recreate and resolve issues. Bachelor s degree in Computer Science, Engineering, or related field. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Powered by Zero Trust Data Security and advanced machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS environments. We enable organizations to maintain data integrity, ensure availability despite adverse conditions, monitor risks continuously, and recover quickly from cyberattacks and operational disruptions. Join us and help shape the future of cloud data management and cybersecurity.

Senior Renewal Sales Specialist I Bangalore (5:30 PM to 2:30 AM IST) Location: Bangalore, India Shift: 5:30 PM 2:30 AM (IST) About the Role Rubrik is seeking an experienced Senior Renewal Sales Specialist I to manage a renewal portfolio for existing customers across the US and EMEA regions. Based in Bangalore, you will be responsible for ensuring timely and successful contract renewals while collaborating closely with cross-functional teams including Account Executives, Renewal Operations, Channel, Legal, Customer Success, and Finance. This is a great opportunity for professionals with a background in sales, customer success, or account/channel management who want to join one of the fastest-growing SaaS companies specializing in cloud data management and security. What You ll Do Meet and exceed quarterly renewal quotas and Annual Contract Value (ACV) plans. Lead renewal negotiations and drive incremental uplift on contracts. Own, manage, and review your renewal pipeline regularly in CRM. Conduct product usage and account reviews to identify and mitigate renewal risks by collaborating with Sales, Support, and Customer Success teams. Review, validate, and deliver accurate renewal quotes to distributors 120 days prior to contract expiration. Proactively manage forecasting, renewal sentiment, and opportunity stage updates in CRM. Maintain pipeline hygiene for current and upcoming quarters with consistent monthly updates. Work closely with Account Executives on upgrade and renewal opportunities. Consult with partners and customers to resolve queries and challenges, leveraging internal teams as necessary. Stay updated with product phases, training, certifications, and company news. Conduct periodic pipeline reviews and forecast meetings with distributors and partners. Required Skills & Experience 5+ years of experience in Renewals, Account Management, Sales, or Customer Success within SaaS. Experience working with global customers across US, EMEA, and APAC regions. Familiarity with cloud data management and security solutions. Prior experience in channel or partner ecosystem management is a plus. Excellent English communication skills, both written and verbal. Bachelor s degree in any discipline. Strong multitasking and prioritization skills to manage multiple engagements in a fast-paced environment. Self-starter with the ability to work independently and as part of a team. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Using Zero Trust Data Security , we help organizations build resilience against cyberattacks, insider threats, and operational disruptions. Rubrik s Security Cloud, powered by machine learning, protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and rapid recovery in the face of adversity. Qualification : Bachelors degree in any discipline.

Senior Product Designer I Location: Bangalore, India About Rubrik Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With over $1 billion in Annual Recurring Revenue (ARR) and a spot on Gartner s Magic Quadrant, we are reshaping how enterprises achieve business resilience against cyberattacks and operational disruptions. Our Zero Trust Data Security approach and Rubrik Security Cloud, powered by machine learning, secure data across enterprise, cloud, and SaaS environments. Our design excellence is globally recognized we re proud recipients of the Red Dot Design Award and the iF Design Award. About the Team & Role Rubrik s global design team comprises 55+ creative professionals from diverse backgrounds, including a thriving Center of Excellence in Bangalore with 20+ designers. As Rubrik s product and user base rapidly expand, we're focused on scaling our design impact and evolving enterprise-grade experiences that feel intuitive and powerful. We re hiring a Senior Product Designer I to join our Bangalore team. This is a critical hire someone who can contribute meaningfully to strategy, deliver compelling user experiences, and elevate the quality of enterprise design to consumer-grade standards. What You ll Do Champion the design process explore bold ideas, iterate with intention, and drive concept-to-execution with precision. Create deliverables across the full design lifecycle: storyboards, wireframes, flows, prototypes, and high-fidelity mockups. Collaborate closely with designers, product managers, and engineers, ensuring cohesive and well-implemented solutions. Solicit and provide thoughtful design feedback to continuously raise the quality bar. Engage directly with users and stakeholders to align design decisions with real-world needs. Contribute to the evolution of our design language and system, partnering with UI engineers to ensure pixel-perfect implementation. Push the boundaries of enterprise UX, setting a high bar for usability and visual design. What You ll Bring 4+ years of hands-on product design experience, preferably in tech-forward or enterprise environments. Bachelor s degree in Design (Product, Industrial, or similar); Master s in CS or HCI is a plus. A strong portfolio demonstrating a foundation in interaction and visual design, UX thinking, and end-to-end execution. A team player mentality ready to collaborate, iterate, and get hands-on. Excellent communication and presentation skills to clearly articulate design ideas and rationale. A proactive, curious mindset someone who seeks better solutions and doesn t settle for the obvious. Passion for consistency, scalability, and doing things the right way, every time. A listener who values understanding and empathy over ego. Enjoyment in solving complex, ambiguous design challenges. Be part of a globally recognized design team that s shaping the future of enterprise UX. Collaborate in an inclusive, fast-paced environment where your voice and vision matter. Create solutions with real-world impact, helping secure the world s most critical data. Work alongside award-winning designers, engineers, and leaders who are passionate about innovation. Apply now to help set a new benchmark for enterprise design at Rubrik. Let s design the future together. Qualification : Bachelors degree in Design (Product, Industrial, or similar); Masters in CS or HCI is a plus.

Job Title: Product Analyst - I Location: Bangalore, India Company: Glance An InMobi Group Company About Glance Founded in 2019, Glance is a consumer technology company powering disruptive digital platforms such as Glance, Roposo, and Nostra. Our flagship Glance Lock Screen is available on over 400 million smartphones globally, delivering personalized, context-aware content seamlessly. Roposo is revolutionizing live video experiences with immersive, creator-led content, while Nostra leads as the largest gaming platform in India and Southeast Asia, enabling users to discover, play, watch, learn, and compete. Headquartered in Singapore, Glance is an unconsolidated subsidiary of InMobi Group. At Glance, we encourage you to dream big and take ownership from day one. Collaborate with talented, ambitious teams on mission-critical projects that leverage bleeding-edge technology to redefine consumer experiences. We support your growth with daily meals, gym access, training sessions, modern tech tools, and a welcoming environment for your kids and pets. Role Overview As a Product Analyst - I, you will work closely with product managers, engineers, data scientists, and content teams to analyze, interpret, and provide actionable insights from data. Your work will directly influence product features, personalization strategies, and content optimization on India s largest visual content discovery platforms including Glance and Roposo. Key Responsibilities Collaborate with cross-functional teams and external partners to drive data-informed innovation. Work with product managers to define and analyze metrics, evaluate feature adoption, and measure product performance. Support personalization efforts by working with data science and engineering teams on live feed and tab features for Roposo and Glance apps. Partner with content teams to refine content strategies and monitor performance of shows and creators. Develop frameworks and processes to enable faster and more effective data analysis. Strong analytical mindset with a bias for action and attention to detail. Comfortable working with data tools to uncover insights and support product decisions. Energetic, quick learner who thrives in a fast-paced, cross-functional, and global environment. Ability to multitask and collaborate effectively with diverse stakeholders. Skilled in creating frameworks and processes for efficient data analysis. Required Qualifications Bachelor s or Master s degree in Computer Science, Statistics, Mathematics, or a related analytical field. 3 5+ years of experience in product analytics within consumer tech or digital product environments. Proficient in SQL/BigQuery, Excel, and dashboarding tools like Tableau, Superset, or Power BI. Knowledge of R or Python is a plus. Join Glance and play a key role in shaping data-driven decisions on some of India s largest and most innovative digital platforms. Apply now to grow your career in Bangalore! Qualification : Bachelors or Masters degree in Computer Science, Statistics, Mathematics, or a related analytical field.

Data Scientist - I | Meesho Careers Location: Bangalore, Karnataka | Department: Tech Join Meesho as a Data Scientist and Shape the Future of E-commerce At Meesho, our Data Scientists work on high-impact projects such as fraud detection, inventory optimization, and platform vernacularization, building intelligent systems that enhance the experience of millions of users across thousands of product categories. What You ll Do Design and develop advanced data models and run experiments to derive insights from complex datasets Enhance product usability and identify new growth opportunities through data Analyze reseller behavior to recommend relevant products and increase engagement Design and optimize discount programs to boost reseller sales Identify end-customer preferences to help resellers improve revenue Use analytics to identify supply chain bottlenecks and help suppliers meet SLA requirements Forecast seasonal demand and contribute to strategic planning by modeling key metrics Mentor junior data scientists and help foster a collaborative learning environment Bachelor's or Master s degree in Computer Science, Data Science, or related fields 1 2 years of professional experience as a Data Scientist in a fast-paced, preferably B2C environment Hands-on experience with machine learning, neural networks, and related techniques Proficiency in tools like SQL, Python, R Strong statistical foundation, with expertise in hypothesis testing and model validation Proven ability to conduct and analyze A/B testing Experience working closely with product and tech teams Bonus Points If You Have: Experience in personalization or similar ML problem spaces Familiarity with Big Data technologies such as Apache Spark, Hadoop, or Redshift About Meesho Meesho is India's top-rated e-commerce platform on Glassdoor, known for empowering millions of entrepreneurs across the country. We provide sellers with zero-commission benefits and the lowest shipping costs, serving every serviceable pincode in India. With over 1.75 million registered sellers, Meesho is helping small businesses grow using a unique business model and world-class tech infrastructure. From first-time internet users to seasoned entrepreneurs, our inclusive platform caters to a diverse customer base across India. Our Mission Democratizing Internet Commerce for Everyone Meesho (short for Meri Shop) is dedicated to enabling 100 million small businesses to succeed online, offering them an affordable, reliable, and easy-to-use platform that mirrors local market preferences. Our Culture and Total Rewards We cultivate a performance-driven, people-first culture that values learning, creativity, and excellence. Our "Mantras" guide our daily decisions, from hiring to growth discussions. Meesho Total Rewards includes: Market-leading compensation, including equity-based benefits Holistic wellness through our MeeCare Program: medical insurance, telehealth, wellness events, gym discounts, and more Work-life balance support: generous leave policies, parental benefits, and retirement plans Learning & development assistance and career mobility programs Fun workplace culture with events, personalized gifts, and team engagement activities Join Meesho to work on meaningful data problems, impact millions, and grow your career with a supportive and innovative team. Qualification : Bachelor's or Masters degree in Computer Science, Data Science, or related fields

SDE I iOS Location: Bangalore, Karnataka | Department: Tech About the Team At Meesho, 5% of Indian households shop with us, and we ve built systems that manage millions of daily orders with zero downtime. It sounds impossible, but it s how we operate. Speed over perfection, learning through failure, and a Founder s Mindset drive our engineering culture. We re obsessed with continuous growth, open communication, and building a product that impacts millions. Our engineers thrive in a fast-paced, collaborative, and feedback-oriented environment. If you're excited about building impactful tech while debating storylines over chai, you ll fit right in. About the Role As a Software Development Engineer I (iOS) at Meesho, you ll help build new features from scratch using Swift and SwiftUI on one of India s fastest-growing e-commerce platforms. You ll work in an agile environment, contribute to app architecture, and write robust, clean, and scalable code that impacts millions of users. What You Will Do Develop and deliver new product features in Meesho s iOS app. Ensure the performance, quality, and responsiveness of the app. Collaborate with team members to define and ship new features. Maintain code quality through architectural reviews and code reviews. What You Will Need Bachelor s degree in Engineering or related field (BE/BTech). 1+ years of professional experience in iOS development. Proficiency in Swift, Xcode, UIKit, and SwiftUI. Familiarity with Apple design guidelines and mobile UX patterns. Understanding of core iOS concepts such as memory management, multithreading, networking, and protocols. Experience with RESTful APIs and JSON parsing. Hands-on experience with Git and collaborative development. Strong debugging skills, including identifying memory leaks and performance issues. Experience in writing unit and functional tests. Ability to write clean, maintainable, and scalable code. About Us Meesho is India s leading e-commerce platform for the next billion users. We re revolutionizing how small businesses and consumers connect online by offering a zero-commission platform with the lowest logistics costs in the country. Over 1.75 million sellers grow their businesses with us, serving every serviceable pincode in India. From tech infrastructure to logistics, we re solving India-first challenges and creating products that bring affordability and access to millions. Culture & Total Rewards Meesho is driven by a high-impact, high-performance culture. We emphasize: People-first approach with focus on feedback, growth, and open communication. Daily rituals like Reflections and Listen or Die that reinforce our 11 guiding principles. Competitive compensation both cash and equity tailored to your experience and role. Robust wellness coverage through our MeeCare Program including family medical insurance, mental wellness, telehealth, gym discounts, and more. Generous leave and parental policies, relocation support, and continuous learning programs. A vibrant work environment with personalized gifts, events, and recognition initiatives. Qualification : Bachelors degree in Engineering or related field (BE/BTech).

Android Developer - I Location: Bangalore, Karnataka | Tech About the Team When 5% of Indian households shop with us, it s important to build resilient systems to manage millions of orders every day. We ve done this with zero downtime! Sounds impossible? Well, that s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We ve taken steps to inculcate a strong Founder s Mindset across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. Software Development Engineer - I Android, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren t building unparalleled tech solutions, you can find us debating the plot points of our favorite books and games or even gossiping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the Role We are seeking problem solvers to join our team of Android Developers. We want candidates with experience in programming, user interfaces, and/or tools supporting applications on Android using the Android SDK. As SDE I - Android, you will gain experience in building maintainable and testable code bases, including API design and unit testing techniques. If you are interested in joining a world-class team of passionate engineers who work hard and play hard, we look forward to hearing from you. What you will do: Perform code reviews, write unit tests, and contribute to architectural planning and refactoring. Work on bug-fixing and improving application performance. Design and build new features and improvements for the Android platform. Mentor interns and support team members. Collaborate closely with QA, Engineers, Product Managers, and Designers across the company. Collaborate with cross-functional teams to define, design, and ship new features. What you will need: BE/BTech/BCA/BSc in any discipline. 1+ years experience in a relevant role. Experience having worked on two or more Android apps in the past. Familiarity with Java, Kotlin, Android SDK, and the ecosystem. Familiarity with Material Design guidelines, common mobile UX patterns, and anti-patterns. Experience with common Android libraries like Retrofit, OkHttp, Picasso, RxJava, Gson Arch-components etc. Experience with different programming paradigms, esp. functional and reactive programming. Familiarity with consuming REST APIs, and what makes them RESTful. Familiarity with Git and continuous integration. Proficiency at object-oriented programming and multi-threading. Understanding of advanced Android concepts like Custom Views, Accessibility Services, background processing APIs. Understanding of different architectural patterns (esp. MVVM) and their testability. Proficiency at debugging, including identifying memory leaks, performance bottlenecks and using tools like ADB, Proguard, etc. Ability to tell good design from bad design. Ability to write clean, maintainable code which others can work on. Apps published to Play Store are a plus. About Us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities. Curious about life at Meesho? Our people have a lot to say and they've made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an 'Everyday Lowest Cost' channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non-monetary, tangible, and intangible in nature. Our 11 guiding principles, or "Mantras," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude...

Empower Innovation as a Technical Product Owner I Location: Bangalore, India (On-site) Department: Software Engineering Reports to: Senior Engineering Manager In this role, you'll guide a cross-functional agile team of designers, testers, and developers helping to shape our product roadmap and ensure delivery of high-value, user-centric software. What You ll Do Own the Product Backlog: Define, prioritize, and maintain a well-organized backlog that drives product development. Write detailed user stories and acceptance criteria to guide the development team. Translate Needs into Features: Gather and clarify requirements from stakeholders, participate in backlog grooming, sprint planning, reviews, and demos to ensure alignment and readiness. Collaborate on Strategy: Partner with the Product Manager to align team efforts with overall product goals and roadmap. Communicate the product vision to the development team to maintain clarity and purpose. Champion the User: Incorporate feedback from internal and external users to improve the product. Advocate for the customer by ensuring all deliverables meet real-world needs. Drive Validation & Insight: Lead internal evaluations, VOC analysis, and contribute to validation strategy and planning. Support formative evaluations of features and value testing. What You ll Bring Required Qualifications: Bachelor s degree in Computer Science, Software Engineering, Electrical Engineering, or a related field. 12+ years of experience in software development, with deep understanding of Agile and Scrum methodologies. Proven experience in product ownership, with the ability to break down complex projects into actionable tasks. Strong leadership skills to motivate cross-functional teams and guide product delivery. Excellent communication and collaboration skills to align business and technical stakeholders. Proficiency in JIRA or similar work management tools. Strong analytical mindset and a comfort with ambiguity and fast-changing environments. Preferred Skills: Experience influencing product direction in a regulated or complex technical environment. Familiarity with Agile testing principles and ISTQB Foundation Certification (or equivalent). Strong organizational and time management skills. Prior exposure to scientific or laboratory workflows is a plus. Experience conducting internal customer evaluations and validation activities. Be part of a mission-driven organization improving human health through diagnostics and discovery. Join a culture that celebrates innovation, continuous learning, and diverse perspectives. Work with teams who understand the lab and the stakes because many of us come from it. Leverage Danaher s Business System (DBS) to drive process excellence and professional growth. Qualification : Bachelors degree in Computer Science, Software Engineering, Electrical Engineering, or a related field.

Analyst I - Infrastructure Services Location: Bangalore Job Description: The Analyst I - Infrastructure Services will be responsible for providing technical support, assisting with infrastructure-related tasks, and contributing to the monitoring, troubleshooting, and documentation of infrastructure systems. This position requires a proactive individual who can work collaboratively with the team to address infrastructure challenges and continuously improve technical skills. Essential Job Functions: Provide technical support in infrastructure services, responding to issues, and assisting with various infrastructure tasks. Contribute to infrastructure projects and tasks under supervision. Participate in monitoring and basic troubleshooting of infrastructure systems to ensure optimal performance. Collaborate with team members to address infrastructure-related challenges and meet departmental goals. Assist in the development and maintenance of infrastructure documentation, including incident logs, records, and system configurations. Continue to develop and enhance technical skills and stay up-to-date with emerging industry technologies. Apply problem-solving abilities to resolve infrastructure-related issues efficiently. Follow best practices and standards in the delivery of infrastructure services. Basic Qualifications: Bachelor s degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent combination of education and experience. Typically, 2+ years of relevant work experience in infrastructure technology or technical support. Proven experience in infrastructure technology analysis. Proficiency in data analysis and problem-solving techniques. A continuous learner, eager to stay informed about industry advancements and emerging technologies. Other Qualifications: An advanced degree in a relevant field is a plus. Relevant certifications such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect are highly beneficial. This position offers opportunities for growth and development within a dynamic and supportive team environment. If you're ready to enhance your infrastructure services career in a forward-thinking company, we encourage you to apply! Qualification : Bachelors degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent combination of education and experience.

Global Analytics Product Owner At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This position reports to Global Analytics Delivery Leader Your role and responsibilities In this role, you will have the opportunity to provide technical and business process/data advice to support ongoing operations and new software development. Each day, you will utilize your knowledge on systems, procedures, and emerging technologies. You will also showcase your expertise by overseeing the development, and validating the functionality, of the final product. The work model for the role is #LI #Onsite This role is contributing to the Electrification area in India. You will be mainly accountable for: Effectively driving E2E Analytical Project Execution which includes functional planning, technical solutioning, ETL development, Data visualization output, UAT & Go Live. Driving regular communication with team members to determine the status of various project milestones and potential roadblocks that need to be resolved. Driving crisp communication with key Business stakeholders to ensure clear linkage between project objectives and EL Business strategic initiatives. Proactively covering Issue Identification & resolution to ensure project is on track. Proficient in cost estimation, resource allocation and attrition management for project team. Effectively driving quality assurance within the technical team to ensure on time, actionable, First time right solutions to the Business. Encourage, Inspire & indulge team members to ensure that they are rightly motivated to deliver critical tasks on time. Manage complete documentation of the project from planning to Operations handover phase. Partner with senior leaders to build delivery roadmap for all projects within a specific Analytical product. Qualifications for the role 10 years of overall work experience as Product Owner/Product Manager. Prior experience as a Functional Analyst or Business Analyst in atleast one domain [Finance, Sales, Operations, Logistics, Manufacturing etc.]. Should be PMP, SAFe5 POPM, CSPO & ITIL certified with optional certification in CSM & PSPO I. Proficient in DevOps and any of the prevalent PM tools (Trello, Zoho Projects, Teamwork, Moday.com Asana, Basecamp, Toggl Plan etc.). Proficiency in Stakeholder management, Business Process Management & Team management. Preferred experience in Managing E2E Analytical projects in Snowflake. Education: ME/ M.Tech./ MS (Engg/ Sciences) and BE/BTech (Engineering). Industry: Manufacturing/Industrial. Qualification : ME/ M.Tech./ MS (Engg/ Sciences) and BE/BTech (Engineering).

Job Title: Lead - C++ Development (ADAS) Group: ADAS/AD Business Unit: CARIAD Business Unit India Location: Whitefield, Bangalore Experience: 3 to 7 years About CARIAD (Car, I Am Digital) CARIAD is a cutting-edge automotive software company within the Volkswagen Group, tasked with advancing software competencies and driving innovation in automotive technology. We're building a unified technology platform that includes a vehicle operating system, cloud platform, and a new architecture for all Volkswagen Group brands. With our deep-rooted legacy of automotive excellence, we're on a mission to shape the future of mobility through digitalization. CARIAD India operates under a brand licensing agreement with Germany-based CARIAD SE. As part of the global CARIAD team, you'll be surrounded by over 6,000 skilled professionals, including 360 experts in India, all working on some of the most innovative automotive technologies available today. Job Description We are looking for a talented Lead C++ Developer with a strong background in C++ programming and an interest or experience in ADAS (Advanced Driver Assistance Systems). The role involves developing and maintaining platform components like firmware, boot loaders, AUTOSAR, and Linux/QNX BSP, along with service-oriented architecture-based middleware components. Key Responsibilities: Develop high-quality, efficient, and reliable C++ code for ADAS-related platforms. Work with modern C++ features (C++11, C++14) to build and optimize software solutions. If experience with modern C++ is limited, leverage legacy C++ skills for efficient development. Collaborate in developing components for ADAS, contributing to an advanced automotive platform. Participate in the full software development lifecycle, from analysis and design to development and deployment. Ensure efficient version control using tools like GIT. Develop and test code in Unix-based environments (Linux, Ubuntu, UNIX), optimizing performance and reliability. Required Skills and Experience: 3 to 7 years of hands-on C++ development experience. Experience working with modern C++ features (preferably C++11 and C++14). Solid experience with legacy C++ if experience with modern C++ is lacking. Experience with ADAS is highly preferred. Proficiency in source control systems like GIT. Strong understanding and experience with Unix-based operating systems (Linux, Ubuntu, UNIX) is preferred. Strong problem-solving skills and ability to work in a collaborative, agile environment. Innovative Work Environment: Be a part of an automotive software company at the forefront of technological innovation. Career Growth: Work alongside experienced experts globally and continuously develop your skills. Cutting-Edge Projects: Contribute to the development of future-proof automotive platforms and technologies. Global Team: Work with a team of highly skilled professionals across the globe, contributing to the future of mobility. About CARIAD India: CARIAD India offers a dynamic work culture with opportunities to engage in some of the most exciting and progressive automotive mobility projects. As part of the global CARIAD family, you ll help shape the future of the automotive industry while enhancing your own career path.

Job Title: Senior Software Engineer Python Location: Pune, India Company: Blue Yonder Experience: 9 to 13 years Education: Bachelor s Degree in Computer Science, Information Technology, or related fields About Blue Yonder Blue Yonder is a leading AI-driven global supply chain solutions provider, consistently recognized among Glassdoor s Best Places to Work. Our innovative products drive digital transformation for businesses worldwide across manufacturing, retail, and supply chain sectors. Role Overview We are seeking a Senior Software Engineer Python to join our growing Industry Solutions team, which is building a ground-up SaaS product focused on solving complex challenges in Manufacturing and Retail Industries. The team currently consists of 60+ global associates across the US and India and is set to expand rapidly. This role requires strong technical expertise combined with leadership qualities to mentor junior and mid-level engineers. Key Responsibilities Architect, design, and develop scalable, event-driven multi-tenant microservices using Python. Lead technical design discussions and mentor junior engineers on best practices, coding standards, and software quality. Drive code reviews, contribute to cleaner code, and advocate for effective testing strategies. Collaborate with cross-functional teams to deliver high-quality features aligned with product roadmaps. Troubleshoot complex issues by identifying root causes and implementing long-term fixes. Continuously contribute to improving engineering processes, code quality, and team productivity. Promote knowledge-sharing through training sessions, internal talks, and contributions to open-source projects. Ensure secure architecture by implementing strong identity management and secure configurations. Champion DevOps practices, Infrastructure as Code, and automation-first approaches for deployments. Focus on designing self-healing services with robust monitoring and alerting. Collaborate with stakeholders to optimize cloud infrastructure and cost efficiency. Foster a blameless culture during incident reviews and encourage continuous learning. Technical Skills & Experience Required 9 to 13 years of experience in Enterprise Python Development. Strong expertise in Python design patterns and libraries like Numpy. Deep understanding of cloud-native architectures and Azure services (e.g., AKS, Event Hub, Azure AD, HDInsight, ARM templates, etc.). Strong hands-on experience in REST API development, OAuth, and multi-tenant microservices. Experience with data platforms such as Snowflake and MS SQL. Solid understanding of Git, Gradle, Jenkins, and CI/CD pipelines. Background in infrastructure automation and DevOps practices. Experience designing and building secure systems with identity management and data protection. Knowledge of web services, IDOCs, and interface handling is a plus. Preferred Qualifications Exposure to manufacturing or retail domain. Familiarity with solver algorithms and optimization solutions. Experience working in agile teams with strong emphasis on collaboration and iterative delivery. Strong problem-solving mindset with a passion for mentoring and knowledge sharing. Work on cutting-edge AI-driven supply chain solutions with a global impact. Collaborate with a diverse and talented global team. Professional growth through mentorship, learning programs, and leadership opportunities. Experience a flexible and inclusive work environment that values creativity, innovation, and personal well-being. Diversity, Inclusion, Value & Equity (DIVE) At Blue Yonder, Diversity, Inclusion, Value & Equity are at the heart of our culture. We value diverse perspectives and foster an environment where everyone feels empowered to bring their authentic selves to work. All qualified applicants will receive equal consideration regardless of race, color, religion, gender identity, sexual orientation, disability, or veteran status. Qualification : Bachelors Degree in Computer Science, Information Technology, or related fields

Job Title: Senior DevOps / Site Reliability Engineer Location: Pune, India Company: Blue Yonder Experience: 10 to 13 years Education: Bachelor s Degree in Computer Science, Engineering, or related STEM fields Company Overview Blue Yonder is a leading AI-driven Global Supply Chain Solutions provider and consistently recognized as one of Glassdoor s Best Places to Work. We are driving the next wave of digital transformation in manufacturing and retail, delivering innovative SaaS solutions that power intelligent supply chains across the globe. We are looking for a Senior DevOps / Site Reliability Engineer (SRE) to lead the design, development, deployment, and operational management of our Azure SaaS solution. This role requires strong DevOps, cloud delivery, and infrastructure automation expertise, along with leadership capabilities to guide a growing global team. Role Overview In this role, you will be responsible for architecting, planning, and executing end-to-end delivery pipelines, supporting both product development and operational stability. Working closely with platform, product, and architecture teams, you will implement best-in-class DevOps and SRE practices, ensuring scalability, resilience, and cost optimization. Key Responsibilities Architect, design, and manage CI/CD pipelines and infrastructure for a cloud-native, multi-tenant SaaS solution on Azure. Lead sprint planning, backlog grooming, and architecture discussions. Develop quality automation scripts and tools to reduce manual efforts and enable self-healing, self-service capabilities. Identify and resolve operational bottlenecks and proactively improve observability (monitoring, alerting, logging). Participate in code reviews, ensure secure and scalable designs, and mentor junior and mid-level engineers. Collaborate with stakeholders to understand business and technical requirements and translate them into actionable user stories. Implement and enforce cloud cost optimization strategies. Conduct post-incident reviews with a blameless culture to identify root causes and drive continuous improvements. Automate service requests and standard operational procedures. Drive improvements to the team s continuous integration pipeline, ensuring rapid and reliable deployments. Stay updated with the latest DevOps, SRE, and cloud technologies and bring innovative ideas to the table. Participate in team hiring and actively contribute to onboarding new team members. Technical Environment Languages: Java, Python, PowerShell, Shell Scripting DevOps Tools: Azure DevOps, GitHub Actions, Jenkins Cloud: Microsoft Azure (ARM Templates, AKS, Event Hub, HDInsight, Azure AD, Application Gateway, Virtual Networks) Architecture: Microservices, Kubernetes, Docker, Event-driven architecture Frameworks: Spring Boot, Hibernate Monitoring & Logging: Elasticsearch, Spark, Kafka Databases: RDBMS, NoSQL Version Control: Git Required Skills & Experience Bachelor s Degree (STEM preferred) with 10 to 13 years of experience in DevOps, Cloud Delivery, or Site Reliability Engineering. Proven hands-on experience with Azure Cloud Services. Expertise in setting up and optimizing CI/CD pipelines. Strong scripting experience: Shell and PowerShell are mandatory; Python is a plus. Strong understanding of container technologies (Docker, Kubernetes) and microservices architecture. Experience integrating and managing third-party monitoring and logging tools. Strong problem-solving skills and ability to work with global, cross-functional teams. Excellent communication and stakeholder management skills. Nice to Have Development experience in Java or Python. Experience working in agile teams with a product-centric mindset. Experience working in manufacturing or retail domains. Exposure to AI/ML-driven monitoring and observability tools. Work with cutting-edge technologies on globally impactful solutions. Collaborate with diverse and talented teams across the US, India, and the UK. Foster your career growth through mentorship, continuous learning, and leadership opportunities. Experience an inclusive, flexible work culture where innovation and creativity thrive. Diversity, Inclusion, Value & Equality (DIVE) At Blue Yonder, we are committed to building an inclusive environment where everyone feels empowered to be themselves. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Qualification : Bachelors Degree in Computer Science, Engineering, or related STEM fields

Company Overview: At IBM, a job is more than just work it s a mission. Whether you re building, designing, coding, consulting, or selling, you re pushing boundaries and trying the impossible. IBM s purpose is to lead in this transformative era of technology and address some of the world s toughest challenges. If you re ready to step up and lead, IBM is ready to talk. Your Role and Responsibilities: Prioritize, assign, and execute tasks across the software development life cycle. Design, build, and test Java and/or GO applications. Write efficient, well-structured code adhering to industry standards. Perform code reviews, testing, and debugging to ensure quality. Document all development phases and processes. Required Technical and Professional Expertise: 2+ years of experience in designing, building, and testing Java/GO applications. Strong understanding of Object-Oriented Design (OOD) principles. Proven problem-solving abilities to tackle complex challenges. Familiarity with cloud platforms such as AWS, GCP, or Azure is a bonus. Preferred Technical and Professional Expertise: Additional experience in AWS, GCP, or Azure domain knowledge is highly desirable. Proficiency in designing, building, and testing Java/GO applications is a strong advantage. Why Join IBM? IBM provides opportunities to innovate, collaborate, and grow in a supportive environment. The challenges you take on here will not only expand your skill set but also make a significant impact on the world. If you are ready to take your career to new heights and solve groundbreaking problems, IBM invites you to be part of this exciting journey.

Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities : Manage a team of at least 100-150 executives supporting Voice operations Flexible and willing to work in a 24/7 shift environment. Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Establish & Manage Relationships / Engagement with the Clients Oversee team organize resources, set goals, carry out strategy from Executives and client on a day-to-day basis; reporting responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Maximize revenue generation to reach long and short-term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.) Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization s policies and applicable legal requirements Manage and review operational reports (Attendance adherence, Client scorecard, Metrics management reports) Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance targets Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from WFM & Client and make adjustments to meet changing requirements Attend business reviews with the clients. Manage & control attrition keeping it to the minimum and plan for timely back fills Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity and teamwork. Provide advice and assistance to senior management in planning, implementation, and evaluation of existing operations. systems and procedures Participate in weekly and monthly calls with clients to understand the expectations from the teams and provide updates Ensure that all audit related issues are brought to a close Identify and drive continuous improvements and initiatives in the process Coach & mentor Team leads, enabling them to lead their teams effectively Hire leads and managers, train, conduct inductions, manage employee & client satisfaction scores, performance Appraisals and attrition management Ensure that all internal customer queries are followed up on a timely basis Collaborate with internal teams, inter departments, cross functions across locations Ability to lead, guide, and mentor a team effectively, even in a fast-paced BPO environment. Ability to manage conflicts, motivate team members, and foster a collaborative work culture. Leadership skills to drive performance, handle challenging situations, and ensure alignment with client expectations Key skills and knowledge : Strong understanding of banking products (e.g., loans, credit cards, accounts), services, and financial transactions Strong knowledge of Credit card and other Banking products Excellent verbal and written communication skills for interacting with clients, teams, and internal stakeholders Experience in handling voice operations (inbound and outbound) Client facing roles managing and representing operations Knowledge of the patient lifecycle journey of in US Healthcare & India - related regulatory requirements Experience in client facing roles managing and representing operations Experience in handling multiple teams and has shown improvement in the overall team performance Ability to coach and guide frontline, SMEs, support functions staff & the TL on a clear objective of delivering excellent customer experience A creative mind to think beyond the status quo and propose solutions internally as well as to clients Experience in working closely with Training and Quality team to strengthen and develop SOPs and training materials Quartile & People management skills Strong focus on delivering exceptional customer service and client satisfaction. Ability to understand customer needs and work with internal teams to ensure service excellence Educational Qualification : Graduation

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Ability to perform analytical and operational processes. Entry-level position with limited requirements for licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a close degree of supervision. Functional Knowledge Has basic skills in a range of processes, procedures and systems. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impacts a team, by example, through the quality service and information provided. Follows standardized procedures and practices. Receives close supervision and guidance. For consistency, methods and tasks are described in detail. Leadership Has no supervisory responsibilities. Problem Solving Ability to problem solve, self-guided. Has limited opportunity to exercise discretion. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Receives, processes, and ensures document classification are completed and transmitted to clients. May require outbound correspondence from the client to be processed. Receives documents from both electronic and hard copy forms for processing. Sorts, images, documents, files, and archives by form type. Identifies documents and their purpose; creating a database of information. Classifies documents based on contract requirements. Captures information based on client requirements. Verifies data from automated data extraction tools. Ensures transmission of processed data to the appropriate next level. Performs other duties as assigned. Complies with all policies and standards.