I Jobs in Hyderabad

Job Title: Associate Manager Export Import Documentation Location: Hyderabad Employment Type: Full-time Experience: 7-10 years (Shipping/Logistics domain) Salary: INR 10-13 LPA Notice Period: 1-2 weeks / Immediate About the Role: We are seeking a skilled Associate Manager to lead and manage our export import documentation team. The ideal candidate will ensure the smooth handling of documentation processes, foster team collaboration, and maintain high standards of customer service within the logistics/shipping back-office domain. Key Responsibilities: Manage, review, and coach the export documentation team to achieve departmental goals Monitor and follow key performance metrics to ensure success and process efficiency Streamline internal documentation processes for operational excellence Foster a team-oriented and collaborative work environment Collect essential shipment data from clients to initiate documentation processes accurately Communicate regularly with clients and vendors to verify and submit precise documentation Maintain strong knowledge of export-import terminology for accurate documentation completion Promote a customer-focused approach by establishing service standards and delivering training Monitor customer satisfaction and develop innovative solutions to meet customer needs Communicate effectively through verbal, written, and listening skills to keep stakeholders informed Required Skills & Experience: 6-7+ years of back-office experience, preferably in logistics or shipping Proven project management skills with experience handling new process migrations Strong knowledge of process metrics including productivity, accuracy, and turnaround time (TAT) Experience managing a team of 20+ members directly for over 2 years Ability to work across different time zones and coordinate processes globally Excellent people management and time management skills Educational Qualifications: Postgraduate degree / MBA preferred 8-10 years of relevant experience in the shipping domain What We Offer: Competitive salary (INR 10-13 LPA) Opportunity to lead a dynamic team in a growing organization Exposure to global logistics and export-import processes Collaborative work environment and professional growth opportunities Qualification : Postgraduate degree / MBA preferred

Job Title: Export Import Documentation Executive Location: Hyderabad Employment Type: Full-time Experience: 2+ years Notice Period: 1-2 weeks / Immediate Job Summary: We are seeking a detail-oriented Export Import Documentation Executive to support our documentation processes. The ideal candidate will handle key documentation tasks, coordinate with the front office, and ensure timely resolution of queries. Key Responsibilities: Prepare contracts, manifest bookings, bills of lading, and submit manifests to respective locations Communicate effectively with the front office team via email and phone Provide timely responses and solutions to queries raised by internal teams or clients Qualifications & Skills: Minimum 2 years of experience in export-import documentation or related field Good communication skills, both written and verbal Ability to manage documentation with accuracy and attention to detail Proactive approach to resolving queries promptly

Azure Infrastructure Engineer Role Overview: We are seeking an experienced Azure Infrastructure Engineer to join our growing team. The ideal candidate will have hands-on expertise in Azure Resource Management, PaaS services, Compute services, Networking, Storage, Identity & Access Management, Monitoring & Diagnostics, and DevOps practices. You will play a pivotal role in designing, implementing, and maintaining our Azure infrastructure, ensuring it supports a wide range of applications and services. Key Responsibilities: Design & Implement Infrastructure Solutions: Architect scalable, secure, and highly available Azure infrastructure using Azure Resource Manager to meet business and application requirements. Manage Azure PaaS Services: Configure and manage Azure PaaS services (such as Azure App Services, Azure Functions, and Azure SQL Database) to optimize application performance, reliability, and scalability. Oversee Azure Compute Services: Manage and configure Azure Compute Services, including Virtual Machines, App Services, and Container Instances, ensuring efficient resource usage and performance. Networking & Security: Implement networking solutions within Azure, including Virtual Networks, Network Security Groups, and VPN gateways, ensuring secure and efficient network communication. Storage Solutions: Design, implement, and manage Azure storage solutions to ensure high availability, security, and efficient data access for applications. Identity & Access Management: Implement Identity and Access Management (IAM) solutions with Azure Active Directory and Role-Based Access Control (RBAC) to maintain secure user access and permissions across the infrastructure. Monitoring & Diagnostics: Utilize Azure Monitoring and Diagnostics tools to monitor infrastructure performance, identify issues, and ensure optimal operational efficiency. DevOps Integration: Work closely with DevOps teams to integrate infrastructure solutions with CI/CD pipelines, ensuring seamless application deployment, updates, and management. Documentation: Maintain detailed documentation of infrastructure configurations, best practices, and operational procedures for consistency and knowledge sharing across teams. Continuous Improvement: Stay updated with the latest Azure services, features, and best practices. Proactively recommend improvements to enhance infrastructure performance, security, and cost-efficiency. Skills & Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Azure Resource Management: Strong understanding of Azure Resource Manager, deployment automation, and infrastructure-as-code (IaC) practices. Azure PaaS Services: Proven experience managing Azure App Services, Azure Functions, and Azure SQL Database to optimize cloud application performance. Azure Compute Services: Expertise in managing and configuring Virtual Machines, App Services, and Container Instances for compute workloads. Networking Expertise: In-depth knowledge of Azure networking concepts, including Virtual Networks, Network Security Groups, and VPN solutions. Storage Solutions: Solid experience with Azure storage solutions (e.g., Blob Storage, Disk Storage) and best practices for data management and security. Identity & Access Management: Proficiency in Azure Active Directory and Role-Based Access Control (RBAC) for user and resource management. Monitoring & Diagnostics: Experience with Azure Monitoring and Azure Diagnostics tools to maintain system performance and troubleshoot issues. DevOps Knowledge: Familiarity with DevOps practices and experience working with CI/CD pipelines, automation tools, and infrastructure-as-code frameworks (e.g., ARM templates, Terraform). Additional Information: Role: Azure Infrastructure Engineer Department: Cloud Engineering Industry: IT Services Employment Type: Full-time, Permanent Role Category: Infrastructure Engineering Qualification : Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

IT Project Manager Role Overview: We are seeking an experienced IT Project Manager to lead and manage IT projects from initiation to successful closure. The ideal candidate will have a proven track record in project management, a deep understanding of project management methodologies, and the ability to coordinate cross-functional teams. You will oversee all aspects of project planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget. Key Responsibilities: Project Leadership: Lead and manage IT projects across the full lifecycle, ensuring timely delivery, quality standards, and stakeholder satisfaction. Scope and Objectives Definition: Work closely with stakeholders to define project scope, objectives, and deliverables that align with business goals. Project Planning: Develop detailed project plans, timelines, and budgets. Track and report progress against key milestones, making adjustments as necessary to ensure project success. Cross-functional Collaboration: Coordinate with diverse teams, including developers, engineers, designers, and business stakeholders, to ensure seamless execution of project tasks. Risk Management: Identify potential project risks and issues early, implementing mitigation strategies to keep projects on track and minimize disruption. Communication: Serve as the primary point of contact for project status updates, delivering clear and timely communication to stakeholders and team members. Resource Management: Allocate resources effectively, manage budgets, and ensure adherence to project timelines, adjusting plans when needed. Facilitation: Lead project meetings, workshops, and reviews, ensuring alignment between team members and stakeholders throughout the project. Best Practices: Ensure adherence to project management methodologies, frameworks, and standards, such as Agile or Scrum, to drive efficiency and success. Continuous Improvement: Contribute to process improvements, leveraging lessons learned from past projects to refine and enhance project management practices and strategies. Skills & Qualifications: Education: Undergraduate: B.Tech/B.E. in any specialization. Postgraduate: M.Tech, MBA/PGDM, or MCA in any specialization. Experience: Proven experience as an IT Project Manager with 10+ years of experience in managing IT projects and 5+ years of team leadership experience. Project Management Expertise: In-depth knowledge of project management methodologies, frameworks, and best practices, particularly Agile and Scrum. Leadership Skills: Strong leadership, communication, and interpersonal skills with the ability to motivate and guide cross-functional teams to success. Technical Understanding: A solid technical background with a deep understanding of IT systems, infrastructure, and the software development lifecycle (SDLC). Project Management Tools: Experience with project management tools and software (e.g., JIRA, MS Project, Asana, Trello, etc.). Problem-Solving: Excellent decision-making skills, with the ability to navigate complex project environments and drive successful outcomes under pressure. Additional Information: Role: IT Project Manager Department: Project & Program Management Industry: IT Services & Consulting Employment Type: Full-time, Permanent Role Category: Technology/IT Qualification : B.Tech/B.E. in any specialization.

Position Title: Research Analyst Inside Sales Location: Hyderabad (On-site) Department: Inside Sales Experience Required: 1 3 Years Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is hiring a Research Analyst to support our Inside Sales team with high-impact lead research and data analysis. This role is ideal for analytical professionals who enjoy identifying market trends, building quality prospect lists, and enabling data-driven sales decisions using modern research tools and CRM systems. Roles and Responsibilities: Design and execute research methodologies to support sales prospecting and lead generation strategies. Conduct company and contact research using platforms like LinkedIn Sales Navigator and ZoomInfo. Use CRM tools (such as HubSpot or Salesforce) to manage and track leads, campaigns, and pipeline data. Analyze large datasets in Microsoft Excel, using VLOOKUP, pivot tables, and filters to extract actionable insights. Prepare and deliver clear and engaging research reports and dashboards for internal stakeholders. Collaborate with inside sales, marketing, and business development teams to support outreach and campaign planning. Monitor industry trends, key business signals, and decision-makers across target accounts. Ensure adherence to data privacy regulations (e.g., GDPR) and maintain high standards of confidentiality. Skills and Experience: 1 3 years of experience in a research, sales support, or data analysis role, preferably in a B2B or IT services environment. Hands-on experience with LinkedIn Sales Navigator and ZoomInfo for lead generation. Working knowledge of CRM systems such as HubSpot, Salesforce, or similar platforms. Strong Excel skills must be comfortable with pivot tables, VLOOKUP, conditional formatting, and large dataset handling. Excellent written and verbal communication skills, with the ability to convey analytical findings clearly. A curious mindset with strong attention to detail and a commitment to data accuracy. Ability to work independently and as part of a cross-functional team. Preferred Qualifications: Bachelor s degree in Business, Marketing, Data Science, or a related field. Familiarity with sales performance metrics and lead scoring techniques. Basic understanding of email marketing or sales outreach automation tools is a plus. Be part of a fast-growing organization at the intersection of data, technology, and strategy. Learn from and collaborate with seasoned sales, marketing, and analytics professionals. Work in a culture that values curiosity, ownership, and continuous learning. Gain exposure to the latest tools and techniques in sales enablement and data-driven decision-making.

Position: Inside Sales Executive Location: Noida Department: Sales Employment Type: Full-Time Company: GSPANN Technologies About the Role: GSPANN is looking for a motivated Inside Sales Executive to fuel our sales pipeline through outbound prospecting, lead generation, and scheduling sales engagements. This role is ideal for someone with strong communication skills and experience in IT services sales, who thrives in a fast-paced environment. Key Responsibilities: Drive lead and opportunity generation by proactively reaching out to prospects via calls, emails, and social media. Execute cold calling campaigns targeting 70-100 calls per day to identify and qualify leads. Coordinate and schedule meetings for sales and pre-sales teams with qualified prospects. Conduct customer surveys to gather insights that improve outreach effectiveness. Identify and invite prospects to relevant events and marketing campaigns. Promote awareness of GSPANN s IT services, including Content Management Systems (CMS) and eCommerce solutions. Collaborate with marketing and sales teams to support integrated lead generation strategies. Maintain and update CRM records accurately and timely. Skills and Experience: Basic understanding of CRM tools and sales processes. Familiarity with the U.S. market, industry domains, and organizational structures at various seniority levels. Prior experience in software or IT services sales or lead generation is preferred. Clear and effective verbal and written communication skills. Strong organizational and multitasking abilities. Ability to work under pressure and meet daily call and outreach targets. Adaptability to night shift schedules. Team player with a positive attitude and enthusiasm for learning. Stable work history demonstrating reliability and commitment.

Position: IBM Maximo Techno Functional Consultant Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is transforming industrial operations by uniting front-line workers, back-office teams, and assets on a single connected worker platform. Our patented, Code-Free platform for SAP and IBM Maximo digitizes and automates traditionally paper-based, labor-intensive processes in maintenance, operations, and supply chain. With real-time visibility and mobile-first apps, we empower front-line workers and back-office teams alike. Global leaders like Newmont Mining, Shell, UNICEF, and Reckitt Benckiser rely on us to improve asset uptime, productivity, and safety saving millions annually. Supported by marquee investors Tiger Global Management and Vista Equity Partners, we are committed to innovation, growth, and making a real impact on the industrial workforce worldwide. Role Overview: As an IBM Maximo Techno Functional Consultant, you will engage with plant maintenance leaders to provide expert consulting on process improvements, mobility best practices, and solution adoption. You will lead solution design workshops, deliver value-driven digital transformations, and mentor teams to maximize the impact of Innovapptive s cloud-based SaaS solutions. How You Will Make an Impact: Understand customer Maintenance & Repair Operations, Plant Maintenance processes, and Asset Management integration points, especially in Oil & Gas, Chemicals, Utilities, and Manufacturing. Communicate business benefits and ROI of Innovapptive s solutions to client leadership. Guide customers through process digitization, solution design, and user adoption best practices. Provide and document best-practice solutions and alternatives for business challenges. Mentor Development and Implementation teams on technical designs and configuration. Manage multiple tasks in a fast-paced environment, ensuring high-quality project delivery. What You Bring to the Team: Bachelor s Degree in IT, Computer Engineering, or Computer Science. 5-8 years hands-on IBM Maximo functional solution design experience (requirement gathering, prioritization, documentation, consulting, configuring). 1+ years industry experience in Chemicals, Oil & Gas, or Utilities. 4+ years IBM Maximo Techno Functional implementation experience. Deep knowledge of IBM Maximo EAM, including enterprise asset and work management, spare parts management. Expertise in Maximo Web Application and Anywhere/Mobile. Strong understanding of Maximo modules, object structure, and attributes. Preferred knowledge of Maximo industry solutions (Oil & Gas, Nuclear, Utilities). Proficiency in PLSQL/MSSQL, Maximo 7.x+, BIRT Reporting. Experience troubleshooting Maximo configuration and integration issues. Familiarity with Maximo deployment, license management, patching, API enablement. Knowledge of OpenShift and Linux is a plus. Experience managing small teams (2-4 members) and delivering training. Soft Skills: Strong analytical and problem-solving skills in technical and business contexts. Excellent communication and client engagement abilities. Passionate about innovation, customer success, and digital transformation. Willingness and ability to travel as needed for client and team collaboration. What We Offer: An open, innovative, and collaborative work environment. Entrepreneurial spirit with unlimited growth opportunities. The chance to work with leading global brands on impactful projects. Competitive base salary and bonus structure. Generous vacation and paid time off. Comprehensive medical insurance for family (self, spouse, children, parents/in-laws). Paid maternity and paternity leave. Bi-annual transparent performance reviews. OKR-driven performance and development culture. Access to a wide range of e-learning courses (technical, product, process). Active interest groups and clubs (Book Reading, Toastmasters, Sports, Music, etc.). Innovapptive is an equal opportunity employer committed to a diverse and inclusive workplace. We welcome applicants regardless of race, religion, gender, disability, veteran status, or any legally protected status. Qualification : Bachelors Degree in IT, Computer Engineering, or Computer Science.

Position: Implementation Consultant SCM Location: Hyderabad, India Employment Type: Full-Time, Salaried Travel: 0% - 10% Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is transforming industrial operations by uniting front-line workers, back-office teams, and assets through a patented, Code-Free connected worker platform integrated with SAP and IBM Maximo. Our mobile-first SaaS solutions digitize labor-intensive processes in maintenance, operations, and supply chain for leading global brands including Shell, UNICEF, and Reckitt Benckiser. Supported by Tiger Global Management and Vista Equity Partners, we empower 350 million industrial workers worldwide to work smarter, faster, and safer. Role Overview: As an Implementation Consultant SCM, you will lead the end-to-end implementation of Innovapptive s Inventory Management mobile solutions, focusing on Supply Chain, Inventory, and Warehouse Management. You will act as a functional consultant, working closely with customers to understand their business needs, deliver best-in-class mobile solutions integrated with SAP backend systems, and ensure successful project delivery following Innovapptive s project methodology. Key Responsibilities: Lead implementation activities for mobile solutions in Inventory & Warehouse Management, Supply Chain, Procurement, and Logistics domains. Serve as a functional consultant through the entire project lifecycle, delivering configuration, solution design, and integration support. Analyze customer business processes, identify gaps, and provide best practice recommendations aligned to product capabilities. Configure SAP MM, WM, SRM, and related modules, including Stock Transport Orders, Goods Movements, Cycle Counting, Barcoding, Handling Unit management, and more. Collaborate with development teams to translate business requirements into technical designs. Communicate effectively with clients, document requirements, and manage project deliverables. Understand integration touchpoints and support backend SAP connectivity. Support multiple projects in a fast-paced environment, maintaining high quality and timely delivery. What You Bring: 4+ years total experience, with 2+ years functional consulting in SAP MM and Supply Chain Management. Strong hands-on experience with SAP MM, WM, SRM modules and business processes such as P2P, inventory management, procurement, and logistics. Expertise in SAP standard functionalities: stock transport, goods issues, inbound/outbound deliveries, RF/barcode processing, handling units, quality notifications, and PM work orders. Experience configuring workflows, master data replication, and user setup in SAP SRM. Ability to analyze and solve complex problems, leveraging SAP SD and CRM knowledge as needed. Excellent communication, client interaction, and documentation skills. Self-motivated, capable of working independently or as part of a team. Experience leading teams or coordinating project activities is a plus. Strong analytical and problem-solving mindset. What We Offer: Positive, innovative, and entrepreneurial work culture. Opportunities to work on impactful projects with global brands. Competitive salary and benefits including family medical insurance, paid parental leave, and generous PTO. Continuous learning and development through access to technical and product courses. Bi-annual performance reviews and OKR-driven growth environment. Participation in interest groups and team activities (Toastmasters, sports, book clubs, music). Innovapptive does not accept unsolicited resumes from search firms. Innovapptive is an equal opportunity employer and values diversity and inclusion. Qualified candidates will be considered without regard to any protected status under applicable laws.

Lead Engineer Infrastructure Location: Hyderabad Company: Arcesium Company Overview Arcesium is a global financial technology firm tackling complex, data-driven challenges for some of the world s most sophisticated financial institutions. With a focus on continuous innovation, we develop powerful, scalable solutions that empower our clients to achieve transformational business outcomes. As a leader in fintech, Arcesium combines cutting-edge technology with a deep understanding of finance, setting us apart as we continue to scale and expand into new strategic opportunities. We are a culture of intellectual curiosity, ownership, and collaboration, where team members contribute meaningfully from day one and grow rapidly in their careers. About the Role We are looking for a Technical Lead Infrastructure to join our core engineering team in Hyderabad. This high-impact team is responsible for the backbone infrastructure that powers Arcesium s global fintech platform, including Linux Compute, Networking, Observability, SDLC, Access & Identity Management, and Storage, primarily deployed over AWS and Kubernetes. As a Lead Engineer, you will serve as a technical authority, driving architecture decisions, ensuring high engineering standards, and leading initiatives that deliver critical infrastructure capabilities. What You'll Do Own and serve as Subject Matter Expert (SME) for one or more core infrastructure subsystems. Lead by example across coding, testing, scalability, documentation, and code quality best practices. Contribute to and lead architecture and design discussions, evaluate technical trade-offs, and drive consensus. Lead project execution and delivery take ownership of project timelines and technical direction. Automate and optimize infrastructure services and system operations. Promote a culture of transparent, written collaboration and continuous process improvement. Drive adoption of engineering best practices across the team and mentor junior engineers. What You'll Need 6+ years of hands-on engineering experience with a strong background in: Programming languages: Java, Python, React Systems and infrastructure tools (e.g., Linux, Kubernetes, AWS, SFTP, Kerberos) Access & Identity Management and Service Discovery Proven experience in: Designing and managing microservices architectures Building robust CI/CD pipelines and automation tools Operating and troubleshooting large-scale distributed systems Implementing observability frameworks (monitoring, logging, alerting) Strong understanding of cloud-native architectures, particularly in AWS environments. A security-first mindset, especially around access control and authentication. Excellent communication, collaboration, and leadership skills. Passion for clean code, system design, and solving deep infrastructure challenges. Bonus Points For: Exposure to modern infrastructure-as-code tools (e.g., Terraform, Ansible). Experience in financial services or working with regulated environments. Contributions to open-source infrastructure tools or communities. Impact: Work on critical systems that power global financial institutions. Culture: A collaborative, respectful, and inclusive workplace. Growth: Accelerate your development with a steep learning curve and autonomy. Purpose: Help shape the future of financial technology. Arcesium is proud to be an equal opportunity employer. Diversity and inclusion are core to our values not just legal commitments. We encourage individuals from all backgrounds to apply.

IT Engineer Location: Hyderabad, Telangana, India Company: Qualcomm India Private Limited Job Overview We are looking for an experienced IT Engineer to manage and support UNIX-based systems in complex heterogeneous environments. The role involves troubleshooting, administration, and ensuring the availability of systems and services within the organization. You will work with multiple operating systems such as Red Hat Enterprise Linux, Ubuntu, SUSE, and Solaris, as well as hardware platforms like HP, Sun, Super Micro, and Dell. Key Responsibilities Administer and troubleshoot UNIX-based systems (Red Hat, Ubuntu, SUSE, Solaris) and virtual infrastructure across multiple locations. Configure and deploy hardware devices such as HP DL/BL Series Servers, Sun Hardware, Super Micro, and Dell hardware platforms. Work with storage technologies, including SAN and RAID concepts. Manage and operate microservices using Docker and Kubernetes. Use configuration management tools like Ansible to automate server setup and deployment. Diagnose, resolve, and escalate technical issues impacting service availability. Perform server PXE installations, kickstart configurations, and manage patching and package updates. Participate in Datacenter operations and after-hours escalations relating to critical business activities. Contribute to knowledge sharing among team members and manage service responsibilities in a rotational on-call setup. Required Skills 3+ years of IT-related work experience with a Bachelor's degree, OR 5+ years of IT-related work experience without a Bachelor s degree. Strong troubleshooting skills in UNIX operating systems (Red Hat, Ubuntu, SUSE, Solaris). Hands-on experience with hardware devices, including HP DL/BL Series Servers, Sun Hardware, Super Micro, and Dell platforms. Familiarity with microservices technologies like Docker and Kubernetes. Experience with configuration management tools, particularly Ansible. Experience managing servers across different environments (Linux, Solaris, VMware). Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Time management and organizational skills, with the ability to learn new skills quickly. Change management experience. Physical Requirements Frequent transportation and installation of equipment up to 20 lbs. About Qualcomm Qualcomm is a leading company in the technology and telecommunications industry, providing innovative solutions for mobile, IoT, and advanced technologies. Join Qualcomm s talented team and be part of an exciting and fast-paced environment! Apply today to become part of Qualcomm s cutting-edge technology team!

Senior Data Scientist Location: Hyderabad, Telangana, India Employment Type: Full-Time Overview Microsoft Search powers delightful and relevant experiences for enterprise users, and AI-driven Copilots have turned futuristic visions into current-day reality. We are seeking candidates who can help build the next-generation machine learning systems to drive innovation in search ranking, clustering, recommendation systems, and much more. As a Senior Data Scientist in the team, you will work independently on complex problems, define success metrics, and contribute to design and review processes for machine learning/data pipelines across the team. If you're ready to tackle challenging data science problems and help shape the future of search, we want you on our team! Key Responsibilities End-to-End Ranking: Oversee the ranking of search results and contribute to enhancing search relevance. Large Language Models (LLMs): Work on developing and deploying large language models to improve search experience and AI-powered copilots. AI-powered Copilot Scenarios: Drive innovations in AI systems that enhance user productivity and engagement through Copilot capabilities. Compliance & Privacy: Develop machine learning training pipelines at scale that are privacy and compliance-aware. Personalization: Customize search results and recommend relevant content based on user preferences. Qualifications Required Qualifications: Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or a related field AND 2+ years of data science experience OR Master s Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or a related field AND 5+ years of data science experience OR Bachelor s Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 7+ years of data science experience. Experience working with both structured and unstructured data, applying statistical techniques, and reporting results. Hands-on experience with implementing and shipping production-quality machine learning models or data pipelines. 2+ years of customer-facing, project-delivery experience, professional services, and/or consulting experience. Strong programming skills in Python, R, or similar languages, and familiarity with machine learning libraries. Preferred Qualifications: Prior work or research experience in the Search domain is highly preferred. Familiarity with large-scale distributed systems, cloud platforms (such as Azure), and real-time machine learning applications. Experience with deep learning and large language models (LLMs). Familiarity with compliance and privacy in machine learning pipelines. Microsoft s mission is to empower every person and organization on the planet to achieve more. At Microsoft Search, you will be part of a team solving impactful problems for millions globally. Join us to drive cutting-edge advancements in AI and contribute to shaping the future of search and user experiences. Employee Benefits Industry-leading healthcare coverage Generous time off and family leave policies Access to educational resources and professional development Employee discounts on Microsoft products and services Opportunities for networking and global collaborations Inclusive and supportive work environment with a focus on work-life balance Microsoft is an equal opportunity employer. We are committed to creating a diverse and inclusive environment where every individual is treated with respect and can thrive. Join us to make a global impact through innovation, collaboration, and diversity.

Software Engineer III - Artificial Intelligence/Machine Learning Company: Google Location: Hyderabad, Telangana, India Minimum Qualifications: Bachelor s degree or equivalent practical experience. 2 years of experience in software development with one or more programming languages, or 1 year with an advanced degree. 2 years of experience in data structures or algorithms. 1 year of experience in one or more of the following: Speech/audio technologies (e.g., voice recognition), reinforcement learning (e.g., sequential decision making), ML infrastructure, or specialization in another ML field. 1 year of experience with ML infrastructure (e.g., model deployment, model evaluation, data processing, debugging). Preferred Qualifications: Master's degree or PhD in Computer Science or related technical fields. Experience developing accessible technologies. About the Job Google's software engineers work on next-generation technologies that reshape how billions of users connect, explore, and interact with information. Our projects scale massively and extend well beyond web search. We're looking for engineers who can bring fresh ideas from diverse areas including information retrieval, distributed computing, large-scale system design, networking, data storage, security, artificial intelligence, natural language processing, UI design, and mobile technologies. As a software engineer, you will focus on critical projects and have opportunities to switch teams and roles as Google s fast-paced business grows. We need engineers who are versatile, demonstrate leadership skills, and are eager to tackle new challenges across the full-stack to help push technology forward. Our mission is to organize the world's information and make it universally accessible and useful. The Devices & Services team at Google combines AI, software, and hardware to create groundbreaking user experiences. We research, design, and develop new technologies to make user interactions faster, seamless, and more powerful. Whether capturing new ways to sense the world, advancing form factors, or improving interaction methods, the Devices & Services team is making a positive impact on people's lives through technology. Responsibilities Write product or system development code. Collaborate with peers and stakeholders through design and code reviews to ensure best practices (e.g., style guidelines, accuracy, testability, and efficiency). Contribute to documentation and educational content, adapting it based on updates and feedback. Triage product or system issues, debug, track, and resolve them by analyzing the sources of issues and their impact on hardware, network, or service operations. Implement solutions in one or more specialized Machine Learning (ML) areas, utilizing ML infrastructure and contributing to model optimization and data processing. Qualification : Bachelors degree or equivalent practical experience.

IT Support Specialist L2 Location: Hyderabad, India Location Type: Onsite Job ID: 9853 Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive business outcomes such as digital transformation, innovation, and operational agility. For over 25 years, Milestone has supported category-defining enterprise clients, helping them grow ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone focuses on building an employee-first, performance-based culture and continues to revolutionize IT deployment with cutting-edge technology solutions. With over 3,000 employees across the globe, Milestone delivers industry-leading innovation and applies continuous service improvement to provide long-term value to clients. Job Overview As an IT Support Specialist, you will collaborate with employees to quickly resolve any technical issue that disrupts their day-to-day activities. We are looking for someone who is a quick thinker, resourceful, and can quickly locate solutions to problems. You must have experience working at a phone/chat-based technical support desk or at a walk-up support station. Responsibilities: Provide technical support for employees both in-person at the office and online (via email, Slack, and tickets). Image Mac, Windows, and Linux computers and configure them for employees. Collaborate with IT departments and the IT Support team to troubleshoot network connectivity issues, test Audio/Visual (AV) equipment, and manage inventory. Perform small project-based work to enhance IT systems and other related technologies. Train employees on new applications, hardware, and IT systems to improve their technical proficiency. Skills & Qualifications: Education: Bachelor s graduate in any stream. Experience: Minimum of 2+ years of IT industry experience. Technical Skills: VOIP administration experience, experience troubleshooting Chrome OS, command-line Unix experience, understanding of A/V concepts, experience with GSuite tools (GMail, Google Docs, Google Calendar). Communication Skills: Exceptional verbal and written communication skills with an emphasis on clarity, conciseness, and a friendly approach. Knowledge Expansion: A history of expanding knowledge through self-taught technical training or formal certifications. End-User Support: Experience providing support for MacOS, Chrome OS, and Windows operating systems. Problem-Solving: Strong troubleshooting skills with an intuitive approach to solving technical issues. Networking Knowledge: A strong understanding of connecting computers to networks, particularly over Wi-Fi and VPN. Physical Requirements: Ability to lift 50+ lbs of computer equipment and hardware, use ladders, and employ hand tools when necessary. Flexibility: Ability to work on weekends as needed. At Milestone, we believe in fostering a collaborative and inclusive work environment that supports employees in achieving their professional goals. As part of our team, you will have the opportunity to grow and contribute to innovative IT solutions that drive success for our clients worldwide. Qualification : Bachelors graduate in any stream.

Job Summary We are seeking a skilled and experienced Cybersecurity Detection and Implementation Engineer with expertise in YARA rules creation, playbook implementation, and data ingestion techniques. This role presents an exciting opportunity to contribute to the design and implementation of cutting-edge cybersecurity solutions while collaborating with a talented team of professionals. Responsibilities Design, develop, and maintain YARA rules for threat detection and malware analysis, ensuring high accuracy and effectiveness. Conduct research and analysis to identify emerging threats and vulnerabilities and develop proactive detection mechanisms. Identify and implement detection use cases based on emerging threats and TTPs using MITRE ATT&CK framework. Contribute to optimization of detection rules to eliminate false positives and improve detection efficiency. Collaborate with cross-functional teams to understand customer requirements and customize cybersecurity solutions to meet their needs. Participate in security incident response activities, providing technical expertise and support as needed. Stay abreast of the latest cybersecurity trends, technologies, and best practices, and share knowledge with the team. Work closely with customers to understand their security challenges and requirements and provide expert guidance and support. Qualifications Bachelor s degree in computer science, Information Security, or related field. 3 years of experience in cybersecurity, with a focus on detection engineering and implementation. Proficiency in creating and maintaining YARA rules for threat detection and malware analysis. Solid understanding of MITRE ATT&CK framework and developing detection rules based on it. Solid understanding of data ingestion techniques and technologies, including log management systems and data lakes. Knowledge and experience in developing use cases for Cloud, Identity, Endpoint and Data Exfiltration use cases. Hands-on experience with SIEM (Security Information and Event Management) solutions such as Splunk, ELK, or QRadar. Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues. Strong communication and interpersonal skills, with the ability to effectively collaborate with internal teams and customers. Relevant cybersecurity certifications (e.g., CISSP, CEH, GIAC) are a plus. If you are a passionate and driven cybersecurity professional with expertise in writing detection rules and is enthusiastic about emerging threats and protecting customers, we want to hear from you. Join us in our mission to protect our organization and our customers from cyber threats. Qualification : Bachelors degree in computer science, Information Security, or related field.

Job Description This role provides support to department activities with specific responsibility for the processing, recording, updating and reconciling information in compliance with established policies and procedures and to prepare and input information for the purpose of generating accounts and management information for IQ EQ group entities. Tasks Process service call requests and issue invoices / credit notes / provide specifications / close Service Agreement Lines etc. Assist with credit control activities. Process, record, update and reconcile accounting transactions from bank and credit card statements, including liaison with team for allocations. Process, record, monitor and settle client disbursements. Handle purchase ledger activities Prepare monthly/quarterly/yearly accounts and other reports for management and group reporting. BS Reconciliations Prepare and submit all tax and other statutory/regulatory returns. Prepare statutory financial statements including notes to accounts. Prepare cash reports for Senior Management and Group and ensure proper reconciliation is done. Input of banking transactions to various online banking platforms Provide coaching and assistance to junior team members. Revert on queries from internal clients. Provide oversight to ensure correctness and completeness of all finance activities undertaken by the assistant account s officers. Liaise and provide information to Senior Management and Group, including preparation of ad-hoc reports. Establish and maintain effective working relationships with colleagues and other business stakeholders. Liaise with key stakeholders, including internal, external auditors, banks, and government agencies. Provide support to Finance Manager and Team Lead for month end closing activities. Provide support to Finance Manager and Team Lead as and when required. Ensure that current financial and accounting policies, systems, and procedures operate effectively. Qualifications Degree Holder in Finance / Management / Accounting / Economics or Sem-Qualified ACCA Level 2/CA Inter (or experience I lieu) Minimum 4years of relevant experience. Additional information At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices. Company description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. Qualification : Degree Holder in Finance / Management / Accounting / Economics or Sem-Qualified ACCA Level 2/CA Inter (or experience I lieu)

Job Description Outline of responsibilities We are hiring a Senior Information Security Analyst to work in our growing IT Security team. You will monitor our digital environment for security issues, respond to security requests, install and operate security software, and document any security issues or breaches you find. To do well in this role you should have a bachelor's degree in computer science and / or experience in the information security field. The Group Senior Information Security Analyst should develop and operate the activities below: Threat Monitoring & Detection Proactively monitor security alerts using SIEM as part of our SOC, EDR, NIDS/NIPS, and other detection tools. Analyze logs and events to identif suspicious or malicious activities. Incident Response & Investigation Investigate security incidents, assess their impact, and recommend corrective actions. Lead and coordinate incident response efforts, ensuring rapid containment and mitigation. Perform root cause analysis to prevent future incidents. Security Operations & Risk Management Maintain and optimize security monitoring tools and processes. Contribute to the development and enforcement of security policies, procedures, and standards. Assist in vulnerability management by identifying, assessing, and remediating security gaps. Support security awareness initiatives by educating employees on cybersecurity best practices. User Support Provide guidance and support to users on security tools and processes, ensuring they are used correctly and efficiently. Respond to security request on ticketing solutions As Senior Information Security Analyst, you can take initiative and work autonomously. You have a good understanding of the current Security posture, and you can take decisions in your area of responsibility. You provide support to Blue Team Leads/IT Security Managers and participate actively in key projects. Qualifications GISA Education/Training/Qualifications/Profile Technical Skills Strong experience with SIEM platforms (e.g., Splunk, Microsoft Sentinel, QRadar). Proficiency in security technologies such as firewalls, IDS/IPS, EDR, and cloud security solutions. Experience with scripting (Python, PowerShell) for automation and log analysis. Familiarity with cloud environments, particularly Azure Security solutions. Soft Skills Strong analytical and problem-solving skills. Ability to work under pressure and respond effectively to security incidents. Excellent communication skills, with the ability to explain complex security issues to nontechnical stakeholders. Team-oriented mindset with a proactive approach to security challenges. Stay up-to-date on information technology trends and security standards. Experience & Certifications 5+ years of experience in cybersecurity, SOC operations, or security engineering. Certifications preferred: CISSP, CISM, GIAC, Azure Security certifications (SC-200) Company description IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infrastructure design; ongoing regulatory compliance (SEC, CFTC, and 40 Act); financial controls and operational support services; compliance and operational related projects and reviews; and outsourced CFO/controller and administration services to private equity fund investments portfolio companies, real estate assets and energy assets. Our client base is growing, and our existing clients are engaging the firm across the spectrum of our services offerings.

Job Description Responsibilities Identify projects and initiatives to deliver tangible end user operational improvements across the internal and external IT ecosystem. Collaborate with IT teams to ensure seamless integration with existing systems Engineer and optimize systems to operate within defined SLAs and achieve internal KPIs related to IAM efficiency, security, and performance. Feedback from users on IAM processes (i.e. access request/revoke, access lock down, etc.). Number of help desk tickets related to IAM issues (e.g., login problems, access issues). Implement automation and process improvements to streamline IAM workflows (e.g., automated role definitions, workflow optimization), increasing operational efficiency. Tasks Design and engineer IAM solutions to support the full lifecycle of client identities, from onboarding to offboarding, ensuring secure and efficient processes. Manage and execute changes to IAM systems (e.g., SailPoint, Active Directory, Entra ID), driving system improvements while minimizing disruptions and adhering to change management protocols for security and system stability. Conduct periodic reviews of user access rights and support in forensic analysis and compliance reports. Assist in preparing for internal and external IAM audits, ensuring proper documentation and compliance. Support the implementation of Single Sign-On (SSO) systems across enterprise applications. Troubleshoot authentication issues related to login and access. Ordinary and Extraordinary administration and optimization if IAM systems (e.g., SailPoint, Active Directory, Entra ID), focusing on improving system performance, scalability, and security. Collaborate with help desk and support teams to escalate and manage complex cases. Develop, maintain, and update technical documentation related to system configurations, processes, troubleshooting steps, and resolutions, ensuring high-quality knowledge management. Working with Windows NTFS and DFS services Key competencies for position and level In addition to demonstrating our Global Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Be a strong team player. Proactive mindset to always look to make improvements. Confident communication skills with the ability to speak to business stakeholders / application owners technical individuals to elicit requirements. Willing to continually learn new skills and technologies. Work well under pressure. Qualifications Education / professional qualifications Graduate degree, preferably in IT related disciplines Microsoft Certifications would be preferred Background experience Hands-on experience with IAM Active Directory and Entra ID on hybrid environment Strong verbal and written communication skills. Knowledge of configuring, troubleshooting, and maintaining IAM tools and systems. Experience of Active Directory, Windows Servers and NTFS permissions. Knowledge of VMware, Azure hosting and SailPoint platform is nice to have. Company, product, and market knowledge Experience of working in a complex, multi-country professional services, financial services or BPO organisation with complex processing requirements preferred but not essential. Multi-country experience and demonstrates an ability to work in a multi-cultural, talented, and demanding team environment. Excellent communication skills in both written and oral form, with staff members, customers, suppliers, and the management team with the ability to make decisions, act and get results. Passion, dynamism, and drive Personal presence, integrity, and credibility Ability to solve problems either independently or by utilising other members of the team where necessary. Ability to focus on priority, when business impact required. Languages Fully proficient spoken and written English, additional European languages will be an asset Company description IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infrastructure design; ongoing regulatory compliance (SEC, CFTC, and 40 Act); financial controls and operational support services; compliance and operational related projects and reviews; and outsourced CFO/controller and administration services to private equity fund investments portfolio companies, real estate assets and energy assets. Our client base is growing, and our existing clients are engaging the firm across the spectrum of our services offerings. Qualification : Graduate degree, preferably in IT related disciplines Microsoft Certifications would be preferred

Company: Evergent About Evergent: Evergent is a leading global technology provider, managing over 560 million user accounts across 180+ countries. We partner with major carriers such as AT&T, Etisalat, SingTel, Telkomsel, and AirTel, as well as prominent media companies including HBO, FOX, SONY, and BBC. With a talented team of 600+ professionals worldwide, Evergent is renowned for delivering Customer Lifecycle Management solutions that accelerate digital transformation and unlock new revenue opportunities without disrupting legacy systems. Recognized by Silicon Valley VCs as a "diamond in the rough," we invite you to join us and be part of our growing success. Position: Cloud & IT Security Analyst Location: Hyderabad Experience Required: 4-8 Years Role Overview: As a Cloud & IT Security Analyst, you will be responsible for securing Evergent s SaaS systems, internal networks, and data platforms. Your role will involve monitoring, analyzing, and strengthening our cloud and IT infrastructure against potential security threats. You ll need to stay up-to-date with the latest security intelligence, including emerging hacking techniques, to proactively defend against breaches and ensure system integrity. Key Responsibilities: Cloud & IT Infrastructure Protection: Monitor and secure Evergent s cloud infrastructure and IT systems to prevent unauthorized access or data breaches. Security Assessments: Conduct regular security assessments, vulnerability scans, and penetration testing to identify potential risks. Log Analysis & Threat Investigation: Analyze security logs to investigate potential threats and take necessary action to mitigate risks. Security Controls & Policy Implementation: Develop and enforce security controls and policies to safeguard systems and data. Cloud Security Configuration: Manage cloud security configurations across AWS, Azure, and Google Cloud to ensure best practices are followed. Incident Response & Mitigation: Respond to and manage security incidents, minimizing impact and ensuring swift recovery. Security Audits & Compliance: Support annual security audits and ensure compliance with standards such as PCI-DSS, SSAE18, and GDPR. Client Engagement: Assist in responding to client RFPs/RFIs regarding Evergent s security practices and policies. Access Management: Define and enforce access privileges, control structures, and security resource management. Continuous Security Improvement: Proactively identify vulnerabilities, recommend security improvements, and stay ahead of emerging threats. Required Skills: Experience with cloud platforms (AWS, Azure, Google Cloud). Strong understanding of cybersecurity principles and network security. Proficiency in risk management and implementing security controls. Knowledge of compliance frameworks such as NIST, ISO 27001, and GDPR. Familiarity with security tools like SIEM and IDS/IPS. Certifications (Typical): CompTIA Security+ AWS Certified Security Specialty (ISC) CCSP CISSP (Certified Information Systems Security Professional) Qualifications & Education Requirements: BE, B.Tech, M.Tech, MCA, or any Bachelor's degree in Computer Science or related field. Preferred Skills: 4 to 8 years of experience in IT security or a related field. Strong written and verbal communication skills. Highly organized, responsive, and a diligent problem solver. Associate s degree or relevant certifications in Computers, Technology, or a related field. Technical Knowledge: Experience with UNIX, AIX, Linux, Cisco Network IDS, Cisco Host-based IDS, eTrust Access Control, ESM, IDS. Familiarity with DES encryption, Digital Certificates, SSL, VPN, IPSec, TCP/IP, DNS, and web security architecture. Knowledge of database security (e.g., MySQL), version control systems (e.g., Subversion), and antivirus solutions. Qualification : BE, B.Tech, M.Tech, MCA, or any Bachelor computer degree.

Consumer QA Analyst III At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. As a Consumer QA Analyst III, you will serve as a subject matter expert, quality officer, and process engineer for specific lines of business (LOB). Aligned with our mission to deliver outstanding support, you will work closely with production QA teams to ensure compliance with audit requirements, generate actionable insights, and share key findings with stakeholders. You will lead quality programs aiming to enhance metrics for your assigned LOB, embodying the philosophy that QA professionals are catalysts for improvement and innovation, not just auditors. Please note that this role is expected to report onsite in our Manila/Hyderabad office. Kindly expect to work in a US timezone per business needs. What you ll be doing (ie. job duties): Full ownership of quality program:Govern the quality management of specific lines of business assigned to you. Ensure quality deliverables are done on time based on business requirements. Analyze metric trends:Support our business operations by analyzing KPI trends and conduct root cause analysis. Surface agent and non-agent opportunities and work with different stakeholders (Workforce Management, Vendor Management, Operations, Learning & Development, Content, Compliance, etc.) by proposing a solution and executing it. Communicate quality issues: Present QA findings, insights, and recommendations persuasively to inspire positive change via business reviews and other channels with your stakeholders. Manage quality projects and deployments:Work with the QA leaders in developing quality solutions for your LOBs which will help drive metric improvement. Own dashboard management: Work with Analytics in developing and maintaining quality dashboards to monitor KPI movements. Facilitate calibration sessions: Ensure productive discussions during calibration calls with production QAs, training facilitators, and operations. Drive alignment scores above expectations. Handle disputes and escalations: Work with your stakeholders in managing audit disputes and misalignments. Clarify process grey areas and make in black and white in our agent SOPs. Prioritize critical escalations as needed and work with your stakeholders in minimizing such instances. What we look for in you (ie. job requirements): Relevant Experience:3+ years of experience in quality management in customer service operations. [For internal applicants]:Process expert with strong knowledge in complex workflows. 90%+ QA score with no captured critical error in the past 6 months, and currently not in any performance improvement plan. Mission-driven:Strong commitment to Coinbase s mission with a passion of improving customer experience. Problem solver:Excellent analytical and problem-solving skills to identify trends, patterns, and areas for improvement. Ability to translate QA data into actionable insights. Expert calibrator: Strong communications skills in facilitating discussions and handling misalignments. Ability to handle disagreements but knows when to sway to other s perspectives. Project management:Excellent project management skills in handling quality-specific projects. Reporting management: Great skills in dashboard reporting, documentation, and presentation creation. This includes proficiency in using Google Sheets, Docs, and Slides. Stakeholder management:Exceptional communication and interpersonal abilities, engaging and influencing stakeholders as needed. Organizational and time management:Excellent organizational and time management skills, able to prioritize tasks and manage competing deadlines. Nice to haves: Prior supervisory experience is a huge advantage Experience in supporting high-value customer, account management, and elevated support Basic crypto knowledge COPC or Lean Six Sigma Yellow/Green Belt certification Familiarity with change management processes Familiarity with quality management tools such as NICE/MaestroQA

KYC EDD Analyst II At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. This role is for the KYC EDD Analyst II as part of the operations function in the Compliance team, reporting to the Team Manager Compliance operations. In this role, Compliance EDD Analyst - II will be responsible to manage the speciality case work streams. In this role, candidates will be expected to work on the high net worth individual cases and deal with executive escalations for such customers. Through the investigation into the KYC documents, candidates will be expected to safeguard the customer experience by satisfying the compliance regulatory requirements. Additionally, candidates will have certain metrics to achieve as a part of business operations. Onboarding retail customers with adherence to Coinbase s AML program, BSA/AML, KYC, and EDD policies, procedures and standards appropriate for each jurisdiction in which Coinbase operates. You will serve as the subject matter expert and escalation point within the KYC EDD team and the broader AML team and manage client onboarding and remediations. To be successful in this role, you will need to have a proven track record of subject matter expertise for an onboarding KYC program, have an enthusiastic and positive attitude, have a strong knowledge of KYC best practices, and a proven ability of taking innovative approaches to solving complex regulatory challenges. If you're ready to take on a challenge that will make a difference in the world, we want you on our team. Apply now and be a part of something truly transformative! What you ll be doing (ie. job duties): Lead and execute comprehensive EDD on High-risk customers, transactions, and high-net worth individuals, ensuring thorough risk assessment. Review, analyze, and validate KYC information to ensure it aligns with internal policies, regulatory requirements, and quality standards. Identify, assess, and escalate suspicious activities with precision, providing clear and actionable recommendations. Complete review in a timely and efficient manner, ensuring application of risk based approach helping mitigating any AML risk and at the same time ensuring a good customer experience Make recommendations on process improvements to increase efficiency and accuracy Provide mentorship and guidance to junior analysts, fostering a culture of excellence and continuous improvement. Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to help launch or improve existing processes and workflow Utilize an in-depth understanding of metrics to drive data-driven recommendations Maintain awareness of regulatory updates and incorporate process and procedural changes in the due diligence review process Identify process gaps and work with stakeholders within CX and financial crime to improve the process. Provide regular insights, recommendations and feedback to Client Service Management Continuously add value through effective impact analysis, prioritization, root cause analysis and efficient execution of initiatives. Tackle routine problems, largely through precedent and referral to general guidelines What we look for in you (ie. job requirements): Years of experience: minimum 2 years of compliance experience (Enhanced Due Diligence [EDD]) Minimum Bachelor s degree or equivalent Knowledge of on-boarding checks, entity types and AML/KYC laws, guidelines (e.g. BSA, OFAC, FinCEN guidance), and rules for financial products & services Strong written/verbal communication, critical thinking, and problem-solving skills Experience working with Google Sheet, Google Doc, Excel, Word Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment Multi-tasking ability, team-oriented, and a self-starter Ability to work with limited direction from management when situations occur Intermediate to advanced level in PowerPoint/Google Slides and Excel/Google Sheets Ready to support in 24*7 environment Organized with a high level of attention to detail Work from the office 100%, no hybrid or work from home. Nice to haves: Knowledge of the cryptocurrency industry. Professional certifications (e.g. CRCM, CAMS, CIA, CISA, and CICA). Deep understanding of Google apps, JIRA, Salesforce Service Cloud.