Ifrs International Financial Reporting Standards Jobs in Hyderabad

Job Title: Data Governance Architect Job Location: Hyderabad Job Description As a Data Governance Architect at Kanerika, you will play a pivotal role in shaping and executing the enterprise data governance strategy. Your responsibilities include: What You Will Do: Strategy, Framework, and Governance Operating Model Develop and maintain enterprise-wide data governance strategies, standards, and policies. Align governance practices with business goals like regulatory compliance and analytics readiness. Define roles and responsibilities within the governance operating model. Drive governance maturity assessments and lead change management initiatives. Stakeholder Alignment & Organizational Enablement Collaborate across IT, legal, business, and compliance teams to align governance priorities. Define stewardship models and create enablement, training, and communication programs. Conduct onboarding sessions and workshops to promote governance awareness. Architecture Design for Data Governance Platforms Design scalable and modular data governance architecture. Evaluate tools like Microsoft Purview, Collibra, Alation, BigID, Informatica. Ensure integration with metadata, privacy, quality, and policy systems. Microsoft Purview Solution Architecture Lead end-to-end implementation and management of Microsoft Purview. Configure RBAC, collections, metadata scanning, business glossary, and classification rules. Implement sensitivity labels, insider risk controls, retention, data map, and audit dashboards. Metadata, Lineage & Glossary Management Architect metadata repositories and ingestion workflows. Ensure end-to-end lineage (ADF Synapse Power BI). Define governance over business glossary and approval workflows. Data Classification, Access & Policy Management Define and enforce rules for data classification, access, retention, and sharing. Align with GDPR, HIPAA, CCPA, SOX regulations. Use Microsoft Purview and MIP for policy enforcement automation. Data Quality Governance Define KPIs, validation rules, and remediation workflows for enterprise data quality. Design scalable quality frameworks integrated into data pipelines. Compliance, Risk, and Audit Oversight Identify risks and define standards for compliance reporting and audits. Configure usage analytics, alerts, and dashboards for policy enforcement. Automation & Integration Automate governance processes using PowerShell, Azure Functions, Logic Apps, REST APIs. Integrate governance tools with Azure Monitor, Synapse Link, Power BI, and third-party platforms. Requirements 15+ years in data governance and management. Expertise in Microsoft Purview, Informatica, and related platforms. Experience leading end-to-end governance initiatives. Strong understanding of metadata, lineage, policy management, and compliance regulations. Hands-on skills in Azure Data Factory, REST APIs, PowerShell, and governance architecture. Familiar with Agile methodologies and stakeholder communication. Benefits Employee Benefits Culture: Open Door Policy: Encourages open communication and accessibility to management. Open Office Floor Plan: Fosters a collaborative and interactive work environment. Flexible Working Hours: Allows employees to have flexibility in their work schedules. Employee Referral Bonus: Rewards employees for referring qualified candidates. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback. Inclusivity and Diversity: Hiring practices that promote diversity: Ensures a diverse and inclusive workforce. Mandatory POSH training: Promotes a safe and respectful work environment. Health Insurance and Wellness Benefits: GMC and Term Insurance: Offers medical coverage and financial protection. Health Insurance: Provides coverage for medical expenses. Disability Insurance: Offers financial support in case of disability. Child Care & Parental Leave Benefits: Company-sponsored family events: Creates opportunities for employees and their families to bond. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child. Family Medical Leave: Offers leave for employees to take care of family members' medical needs. Perks and Time-Off Benefits: Company-sponsored outings: Organizes recreational activities for employees. Gratuity: Provides a monetary benefit as a token of appreciation. Provident Fund: Helps employees save for retirement. Generous PTO: Offers more than the industry standard for paid time off. Paid sick days: Allows employees to take paid time off when they are unwell. Paid holidays: Gives employees paid time off for designated holidays. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one. Professional Development Benefits: L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development. Mentorship Program: Offers guidance and support from experienced professionals. Job Training: Provides training to enhance job-related skills. Professional Certification Reimbursements: Assists employees in obtaining professional certifications.

Associate Finance Location: Hitec City, Hyderabad, Telangana Experience: 3 to 6 Years Employment Type: Full-time About the Role We are seeking a detail-oriented and proactive Associate Finance and Accounts to join our finance team. The ideal candidate will play a key role in managing day-to-day accounting operations, ensuring accuracy, compliance with Indian accounting standards, and timely financial reporting. This role requires hands-on experience in bookkeeping, reconciliation, vendor payments, and MIS reporting. Key Responsibilities Accounts Management: Record and maintain accurate financial transactions in the accounting system. Perform regular reconciliations of bank and credit card accounts. Manage accounts payable and receivable, ensuring timely payments and collections. Communicate effectively with vendors and clients on financial matters. Assist in payroll processing and related tasks. Ensure compliance with accounting principles and company policies. Prepare monthly reconciliation and MIS reports. Finance Operations: Process weekly vendor and payroll payments. Manage timely repayment of EMI loans and credit card bills. Prepare and maintain Monthly Bank Reconciliation Statements (BRS). Oversee all net banking operations. Track credit card payments and related bill collections. Manage petty cash effectively. Experience & Skills Minimum Requirements: Strong knowledge of Banking & Finance, Indian Accounting Standards, and Indian Tax Laws. Excellent communication skills (both written and verbal) and strong relationship-building abilities. Proficient in Zoho accounting software and Microsoft Office tools. Commerce Graduate. 3 to 6 years of relevant finance/accounts experience. Preferred: Immediate availability for joining. Prior experience in the IT or Service sector is a plus. Qualifications Bachelor s degree in Commerce or equivalent. Proven track record in handling day-to-day finance and accounting functions. Qualification : Bachelors degree in Commerce or equivalent.

Product Lead Financials Reporting Location: Hyderabad Company: Arcesium Company Overview Arcesium is a global financial technology company delivering sophisticated solutions to solve complex data-driven challenges for some of the world's most advanced financial institutions. We are committed to relentless innovation in helping our clients anticipate risks, optimize operational efficiency, and achieve transformational business outcomes. Operating at the crossroads of finance and technology, Arcesium empowers team members to take ownership, think creatively, and contribute meaningfully from day one. About the Role We are looking for a Product Lead Financials Reporting to join our Product Management Group in Hyderabad. In this role, you will lead the development and enhancement of financial reporting products used by some of the world s most sophisticated hedge funds and asset managers. You will be responsible for defining product vision and strategy, translating market needs into impactful product capabilities, and working closely with engineering and cross-functional stakeholders to build solutions that support our clients evolving regulatory, financial, and operational needs. Key Responsibilities Product Strategy & Vision Define and drive the vision, strategy, and roadmap for financial reporting products, in alignment with Arcesium s overall platform goals. Conduct market research, client interviews, and competitive analysis to identify product opportunities and trends. Build and maintain a forward-looking product roadmap grounded in user needs, technical feasibility, and business value. Execution & Delivery Collaborate with engineering teams to convert specifications into scalable, high-quality financial reporting solutions. Own feature definition, product design, and delivery through iterative releases and feedback loops. Monitor progress through test cases and validation frameworks to ensure features meet both business and technical expectations. Stakeholder Management Communicate product strategy, project plans, and progress updates with internal and external stakeholders. Collaborate with other product managers and cross-functional teams to integrate financial reporting into broader solutions. Prepare documentation such as release notes, business cases, and technical briefs. What You ll Need Experience & Expertise 6+ years of total experience with at least 2 years in product management. Deep understanding of financial reporting processes in hedge funds, asset management, or other alternative investment domains. Strong grasp of financial instruments, accounting standards, and regulatory frameworks relevant to financial reporting. Skills & Tools Advanced Excel skills and strong data analysis capability. Experience working closely with software engineers in an Agile or collaborative product development setting. Familiarity with interpreting counterparty statements and managing complex data sets. Soft Skills Excellent written and verbal communication skills. Strong critical thinking and problem-solving abilities. Confident stakeholder management and influence across technical and business teams. Detail-oriented, self-driven, and highly organized with a collaborative mindset. What Sets You Apart A healthy mix of domain expertise, strategic thinking, execution rigor, and customer empathy. Ability to thrive in a high-performance, data-driven, and fast-paced environment. Passion for delivering innovative financial technology solutions at scale. Equal Opportunity Employer Arcesium is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from all backgrounds and ensure a workplace free from discrimination.

Senior Analyst Controllership, Finance Locations: Hyderabad & Bangalore Company: Arcesium Company Overview Arcesium is a global financial technology firm helping the world s most sophisticated financial institutions tackle complex, data-driven challenges. Our innovative platform, built to anticipate risks and power transformational business outcomes, continues to redefine operational excellence in the investment management industry. With a solid market foundation and strong growth trajectory, Arcesium offers an intellectually stimulating environment, where proactive ownership, collaboration, and continuous learning are core to our success. About the Role We are looking for a dynamic and detail-oriented Senior Analyst Controllership, Finance to join our growing Finance team in Hyderabad or Bangalore. This role is ideal for a qualified Chartered Accountant with strong technical acumen in accounting, taxation, regulatory compliance, and financial controls. You will be responsible for ensuring the integrity and accuracy of financial records, maintaining strong internal controls, managing key audits, and ensuring compliance with statutory and regulatory frameworks. Key Responsibilities Financial Accounting & Reporting Drive accuracy and completeness of financial statements and month-end close processes. Ensure compliance with applicable accounting standards, including Ind AS, and corporate governance requirements. Taxation & Compliance Direct Taxation: Manage TDS payments and returns, advance tax, annual income tax filings. Handle income tax assessments and departmental correspondence. Indirect Taxation: Oversee monthly GST filings and payments, annual GST returns, and GST refund applications. Respond to GST notices and regulatory queries. Other Statutory Requirements: Ensure timely filings with ROC, RBI, SEZ, STPI, and compliance with the Companies Act and corporate laws. Maintain accurate documentation for inspections and audits. Internal Controls & Process Improvement Collaborate with internal teams to assess and strengthen internal financial controls. Conduct regular process reviews and feedback sessions to implement improvements. Prepare and maintain SOPs, RCMs, and key dashboard metrics. Stakeholder & Audit Management Serve as the point of contact for all external advisors on tax and compliance matters. Coordinate and support: Statutory audits Internal audits Tax audits IFC audits Other external/regulatory audits Treasury & Payables Oversee accounts payable processes and ensure timely, error-free vendor payments. Manage treasury operations, including cash flow forecasting, banking, and forward contracts. What You ll Need Qualifications & Experience Chartered Accountant (CA) with 4 6 years of post-qualification experience. Strong technical knowledge of: Indian Accounting Standards (Ind AS) Companies Act Direct and Indirect Taxation Skills & Tools Strong analytical mindset and a problem-solving approach. Hands-on experience with Oracle ERP (preferred). Excellent communication and interpersonal skills. A proactive team player with high attention to detail. Be part of a high-performing team tackling some of the most complex financial challenges. Enjoy a culture that values intellectual curiosity, autonomy, and inclusive collaboration. Work with a firm that truly values professional development and diverse perspectives. Equal Opportunity Employer Arcesium is committed to creating an inclusive work environment. We do not discriminate on any basis and encourage candidates from all backgrounds to apply. Qualification : Chartered Accountant (CA) with 46 years of post-qualification experience.

Job Title: Payroll Accountant Lead Analyst Location: Hyderabad Company: DuPont About DuPont: At DuPont, we re working on what matters. Whether it's delivering clean water to over a billion people, powering cutting-edge technology in smartphones and electric vehicles, or safeguarding workers around the globe our mission is to empower the world through essential innovations. Join us and be part of something impactful. Job Summary: We are seeking a Payroll Accountant Lead Analyst with strong experience in payroll accounting and employee-related liabilities. This role will be pivotal in ensuring accurate financial reporting, compliance with global accounting standards, and efficient payroll-related processes. Key Responsibilities: Payroll & Accounting Operations Analyze payroll calculations and validate journal entries received from payroll operations. Process and post manual journal entries related to payroll. Clear open items in payroll accounts monthly and perform reconciliations of bank shadow accounts. Maintain procedure documents for each country, ensuring alignment with accounting guidance and data confidentiality standards (PII). Financial Controls & Reporting Ensure compliance with IFRS, GAAP, and internal accounting standards. Perform and review monthly Balance Sheet (B/S) and Profit & Loss (P&L) account reconciliations in Blackline, ensuring all balances are fully substantiated. Support SOX compliance, maintain internal controls, and handle audit queries (both internal and external). Analysis & Review Conduct flux analysis for all payroll-related accounts (B/S & P&L). Review and analyze employee-related liabilities and their impact on financial reporting. Communication & Support Manage the payroll accounting mailbox and respond within established TAT (Turnaround Time). Collaborate with cross-functional teams and participate in global conference calls. Provide support during year-end close and external audits. Project Participation Proactively contribute to special projects as needed, ensuring timely and high-quality deliverables. Required Qualifications & Skills: Education: M.Com / MBA (Finance) / ICWA Inter / CA Inter with 6+ years of relevant experience OR CMA / CA with 3 4 years of relevant experience Technical Proficiency: SAP (FI module) end-user experience Strong MS Excel & PowerPoint skills Core Competencies: In-depth knowledge of payroll-related accounting and R2R (Record to Report) process Excellent verbal and written communication Analytical and problem-solving abilities Attention to detail and data accuracy Experience in handling confidential information Preferred Skills (Nice to Have): Experience with macro creation and data analytics Ability to multitask and prioritize effectively in a fast-paced environment Independent and proactive work style in complex and dynamic situations Work with a global leader in innovation and sustainability Be part of a diverse and inclusive work culture Opportunities for growth, development, and impact at scale

SAP Finance Consultant Location: Mumbai Experience: Open to relevant experience levels Job Description: SAP Finance roles focus on the design, configuration, and support of SAP Financial Accounting (FI) and Controlling (CO) systems. The ideal candidate will work closely with business stakeholders to analyze financial processes, gather requirements, and implement solutions that improve financial operations and reporting. Key Responsibilities: Business Process Analysis: Analyze and evaluate current financial processes to identify improvement opportunities and integration points. Requirement Gathering: Collaborate with business users and stakeholders to gather and document requirements aligned with financial goals. System Design & Configuration: Design, build, and configure SAP FI/CO modules to meet client requirements. Ensure the SAP setup supports accounting standards and compliance. Testing: Create detailed test cases, perform functional testing, and support user acceptance testing (UAT). Documentation: Maintain up-to-date documentation including system configuration, business processes, and testing results. Training: Develop training materials and conduct sessions for end-users to ensure effective system usage. Support: Provide functional and technical support during go-live, post-implementation, and ongoing system maintenance. Process Improvement: Continuously identify and implement opportunities for process optimization and automation within the finance function. Required Skills & Qualifications: Strong knowledge of SAP FI/CO modules Experience with SAP S/4HANA is a plus Background in finance or accounting Excellent analytical and communication skills Ability to bridge technical and business requirements Experience with SAP project implementations Bachelor's degree in Finance, Accounting, IT, or related field (Master s preferred) Qualification : Bachelor's degree in Finance, Accounting, IT, or related field (Masters preferred)

Job Description: SAP Group Reporting A "SAP Group Reporting" job description typically involves designing, implementing, and managing the SAP Group Reporting module within a company's ERP system, focusing on consolidating financial data from multiple subsidiaries to produce accurate consolidated financial statements, often requiring deep knowledge of accounting standards like IFRS, and strong skills in configuration, data mapping, and reporting within the SAP platform. Key responsibilities may include: Consolidation process management: Overseeing the entire consolidation process, including intercompany eliminations, currency translation, and minority interest calculations. Configuration and customization: Setting up the SAP Group Reporting module based on specific business requirements, including chart of accounts, data mapping, and consolidation rules. Data integration: Ensuring seamless data flow from different SAP modules (like General Ledger) into the Group Reporting system. Reporting development: Creating and maintaining customized financial reports for various stakeholders using SAP Analytics Cloud or other reporting tools. Project implementation: Leading and participating in SAP Group Reporting implementation projects, including blueprinting, configuration, testing, and go-live support. Stakeholder engagement: Collaborating with finance teams across the organization to understand their reporting needs and translate them into effective SAP Group Reporting solutions. Technical troubleshooting: Identifying and resolving issues related to data quality, consolidation logic, and reporting errors. Required skills and experience: In-depth knowledge of SAP Group Reporting: Strong understanding of the features and functionalities within the SAP Group Reporting module. Financial accounting expertise: Thorough knowledge of accounting principles, including IFRS and local GAAP. Data analysis skills: Ability to analyze large volumes of financial data and identify potential discrepancies. Project management skills: Experience leading and managing SAP Group Reporting implementation projects. Communication and collaboration skills: Ability to effectively communicate with both technical and non-technical stakeholders.

Senior SAP FICO Solution Architect Join us and be part of our successful team! Baker Hughes, a leader in the oilfield services industry, offers exceptional opportunities for qualified individuals eager to grow within our high-performance organization. We leverage cutting-edge technologies to create value for our customers and shareholders, while ensuring safety and efficiency in all we do. Partner with the Best As a Senior SAP FICO Solution Architect, your responsibilities will include: Identifying and analyzing business requirements and functional specifications to design solutions that align with business needs and SAP capabilities, utilizing SAP PaPM and FICO. Configuring SAP PaPM/FICO system settings, managing unit, integration, and acceptance testing, and developing functional and technical specifications. Designing and implementing advanced financial models and solutions to support complex calculations, allocations, and reporting. Evaluating current business processes and systems to recommend improvements and implement best practices. Delivering end-to-end solutions that meet critical business objectives while ensuring alignment with industry standards. Troubleshooting complex issues, collaborating with subject matter experts to resolve defects. Proactively identifying opportunities for system optimization, performance improvements, and increased efficiency. Creating test scenarios, executing test cases, documenting test results, and ensuring quality assurance for the business. Supporting project planning, post-implementation activities, documentation, cutover plans, and transition planning. Fuel Your Passion To excel in this role, you should have: A minimum of 10-15 years of experience in SAP FI/CO modules. At least 5 years of techno-functional experience in SAP Finance. 2-3 years of proven experience as an SAP PaPM Systems Analyst, Developer, or Consultant, with a strong track record of successful implementations and system evolution, including configuration and customization. A Bachelor's or Master's degree in finance, business, technical discipline, or equivalent experience. Work in a Way That Works for You At Baker Hughes, we recognize that everyone has their unique way of working. In this role, we offer flexible working hours to help you achieve work-life balance and be most productive when it suits you best. Working With Us Our people are at the core of everything we do. At Baker Hughes, we re committed to developing, engaging, and empowering our employees, allowing them to bring their full authentic selves to work. We invest in the well-being and development of our team, training, rewarding talent, and cultivating leadership at all levels to drive excellence. Working for You At Baker Hughes, we believe that innovation is key to our future success. We prioritize employees who embrace change and contribute to driving progress. As part of our team, you ll receive a comprehensive benefits package, including: Flexible work-life balance policies and wellness programs Private medical care options Life insurance and disability programs Tailored financial programs Additional voluntary benefits About Us Baker Hughes is a global energy technology company providing innovative solutions to energy and industrial customers worldwide. With over 120 years of experience, we operate in more than 120 countries, leading the way in energy transformation by making it safer, cleaner, and more efficient for the world. Join Us If you re looking for an opportunity to make a real impact in a company that values innovation, progress, and a forward-thinking approach, we want to hear from you! Become part of a team that will challenge and inspire you. Together, we can take energy forward.

If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Assistant Vice President HBEU Reporting Operations Principal responsibilities Ensuring consistency among various reporting deliverables in integrated reporting including but not limited to financial statement, capital adequacy & liquidity coverage. Manage Delivery of high quality regulatory outputs including regulatory returns, disclosures and internal MI Presenting to the stakeholders and seeking sign off s before regulatory submission or submission for group. Support the production of existing and designing new integrated reporting information requirements and disclosures (ensuring best practice and compliance with listing requirements and regulatory standards). Proficiency in handling the audit & review queries from internal audit, external audit & regulators supervisory controls (S166). Ensuring that all assurance checks are performed ahead of finalization of numbers and preparation of assurance packs for sign off meetings including variance analysis and review of controls checklist. To be well versed with regulatory interpretation & definition prescribed in various regulation including ECB guidelines, PRA regulation, Applied policies & accounting standards. In-depth knowledge of at least two verticals in either of Financial reporting / Regulatory Reporting / Liquidity reporting. Work with Finance Change delivery, Global Regulatory policy and Remediation programs on upcoming Regulatory changes, business requirements and system enhancements to ensure the solutions delivered are fit for purpose and meets the desired objectives. Active participation in User Acceptance Testing (UAT) for every change/release to drive consistency and efficiency and also highlighting the issues and taking it for remediation. Requirements A qualified professional (preferably CA or ICWA or MBA or CFA) with overall post qualification experience of 8+ years. Sound knowledge of the Financial/Banking Services industry, products and systems. Sound understanding of IFRS, experience in analysis of financial statements, IFRS and audit/compliance Ability to work under pressure, report under tight deadlines and deal effectively with issues as they arise. Prior experience in Regulatory Reporting, Liquidity or Financial Reporting function will be an advantage. Preferably having knowledge and experience in Basel III/CRDIV and PRA regulatory rules; AOP & Stress Testing reporting. The role holder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Knowledge of Python, R, Xceptor or any upcoming technology used within Finance for automation would be preferred. Qualification : A qualified professional (preferably CA or ICWA or MBA or CFA) with overall post qualification experience of 8+ years.

About the Role Join HSBC and take the next step in your career as a Senior Software Engineer. At HSBC, we offer opportunities, support, and rewards to help you fulfill your potential and take your career in exciting new directions. As one of the largest banking and financial services organizations globally, we operate in 64 countries and territories, providing you with the chance to grow in an international, dynamic environment. In this role, you will be responsible for providing functional support to the HR system globally, assisting in payroll processing, troubleshooting, and working with various teams to resolve issues. Your expertise will play a key part in maintaining system efficiency and supporting business operations. Key Responsibilities Provide global functional support for payroll and HR system tasks, including troubleshooting payroll issues and assisting with production payroll processing. Analyze payroll issues, prepare detailed reports, and collaborate with technical teams to facilitate defect resolution. Maintain and update payroll manuals, SOPs, and KBAs to ensure relevance and accuracy. Prioritize daily tasks and assist team members in troubleshooting and technical issue analysis. Promote process improvement initiatives to enhance efficiency and reduce errors. Standardize processes across regions within Tier-2 BAU support. Identify risks in BAU processes and propose proactive solutions. Support shift work, including weekend coverage, as required. Requirements To be successful in this role, you should have: Fluent spoken and written English communication skills. Strong understanding of SAP HCM Personnel Administration, Info Types, and Payroll Configuration. In-depth knowledge of the EC-Payroll calculation process, including payroll clusters, retro-calculation, taxation, and claims processes. Experience providing support to SAP HCM/Payroll in a multi-country payroll processing environment. Familiarity with SuccessFactors EC Payroll, EC Time Management, and EC Integration Center/ORD Reports. Knowledge of integration between EC and ECPY and experience resolving employee master data replication issues is a plus. SAP Payroll localization knowledge for countries like Mexico, USA, UK, MENA, HK, and China is highly desirable. Ability to build strong client relationships and share knowledge with the team. Proficiency with Microsoft Office (Excel, PowerPoint). Basic knowledge of monitoring tools such as Splunk and Control-M for integration monitoring is advantageous. Understanding of file transmission and transformation in integration environments. Experience with system health checks and troubleshooting HR applications.

Overview: The SAP Senior Delivery Manager is responsible for overseeing the successful delivery of complex SAP projects and services, ensuring they meet organizational objectives and exceed client expectations. This role involves managing multiple project teams, coordinating with senior stakeholders, and ensuring the strategic alignment of SAP initiatives with business goals. The SAP Senior Delivery Manager will drive excellence in project execution, foster client relationships, and lead continuous improvement efforts within the delivery framework. The ideal candidate will have a deep understanding of SAP systems, project management methodologies, and a proven track record of managing large-scale SAP implementations. As an SAP Senior Delivery Manager, you will be responsible for ensuring that projects are delivered on time, within scope, and within budget while maintaining high levels of client satisfaction. You will work closely with clients, stakeholders, and crossfunctional teams to define project requirements, develop project plans, and manage project execution. Your role will also involve risk management, quality assurance, and continuous improvement of delivery processes. Key Responsibilities: Strategic Leadership and Management: o Lead the planning, execution, and delivery of high-impact SAP projects, ensuring alignment with organizational strategy. o Develop and implement strategic project plans, including scope, timelines, budgets, and resource allocation. o Provide direction and oversight to project managers, consultants, and cross-functional teams. o Lead the delivery of SAP projects from initiation to completion. Portfolio and Resource Management: o Manage a portfolio of SAP projects, ensuring optimal resource utilization and prioritization. o Oversee resource planning and allocation to support project delivery and strategic initiatives. o Address resource constraints and balance workloads across teams to achieve project goals. o Manage project resources and allocate tasks effectively. Quality Assurance and Continuous Improvement: o Establish and uphold quality standards for SAP project delivery, ensuring adherence to best practices. o Conduct regular quality reviews, audits, and post-implementation evaluations. o Implement continuous improvement initiatives to enhance project delivery processes and outcomes. o Oversee quality assurance and ensure project deliverables meet quality standards. o Foster a collaborative and high-performance work environment. o Manage project resources and allocate tasks effectively. o Conduct project reviews and post-implementation assessments. o Identify opportunities for process optimization and innovation. o Drive continuous improvement of delivery processes. Client Relationship Management: o Build and maintain strong relationships with senior clients and understanding their needs and expectations. o Collaborate with clients to define project requirements and objectives. o Serve as the primary point of contact for strategic client engagements, addressing concerns and providing updates on project progress. o Collaborate with clients to define project value and objectives. o Discuss client's priorities and goals beyond the current project, including add-on opportunities. o Ensure client satisfaction through proactive communication, issue resolution, and value delivery. o Monitor project progress and provide regular status updates to clients. Risk and Issue Management: o Identify, assess, and manage risks across the SAP project portfolio, developing mitigation strategies. o Monitor and resolve project issues promptly, minimizing impact on project timelines and objectives. o Communicate risks and issues to senior management and stakeholders, ensuring transparency and accountability. o Put forward and discuss alternative plans with senior client's stakeholders, where required. Financial Management: o Oversee project financials, including budgeting, forecasting, and variance analysis. o Ensure projects are delivered within budget and achieve financial targets. o Provide financial insights and recommendations to stakeholders and senior management. o Manage project profitability and support Team Leadership and Development: o Lead, mentor, and develop a high-performance team of project managers and SAP professionals. o Foster a collaborative and inclusive team culture, promoting professional growth and development. o Conduct performance evaluations, providing feedback and guidance to team members. o Provide leadership and guidance to project teams. o Coordinate with cross-functional teams to ensure successful project execution. o Ensure compliance with company policies and industry standards. o Mentor and develop junior project managers. Reporting and Documentation: o Prepare and maintain comprehensive project documentation, including strategic plans, performance reports, and records. o Provide regular status updates and performance reports to senior management and stakeholders. o Ensure documentation is accurate, up-to-date, and accessible to relevant parties. o Should be wrapped up into different sections and be at the level of providing guidance and audit . Minimum Qualifications: Bachelor s degree in information technology, Business Administration, Project Management, or a related field. Minimum of 10-15 years of experience in project management or delivery management, with a focus on SAP projects. Proven experience in leading and managing large-scale, complex SAP implementations and multi-project portfolios. Deep understanding of SAP modules, functionalities, and integration points. Proficiency in project management tools and software (e.g., MS Project, JIRA, SAP Solution Manager). Exceptional leadership and team management abilities. Strong strategic thinking and problem-solving skills. Ability to work effectively with clients and stakeholders. Strong organizational and time management skills. Proficiency with risk management and quality assuranc...

About Us: Nspira, a part of the renowned Narayana Group, is one of Asia's largest educational conglomerates, providing world-class education to over 6,00,000 students. With 50,000+ faculty members and 600+ institutions across India, we are at the forefront of shaping the future of education. Our success is built on a strong foundation of excellence, innovation, and a commitment to meeting the aspirations of India s students. Roles & Responsibilities: Maintain books of accounts in compliance with accounting norms and standards. Verify and process vendor bills and other payments in a timely manner. Manage petty cash balances and ensure accuracy in financial transactions. Handle accounts related to student applications, ensuring proper documentation and processing. Prepare payroll, expense sheets, and generate timely reports for management review. Assist in the preparation of financial statements and statutory compliance documentation. Ensure all statutory compliances are met, including tax filings and other legal requirements. Support senior management in financial reporting and budgeting. Provide hands-on assistance with financial tasks as needed, utilizing MS Office tools. Eligibility & Requirements: Education: B.Com, M.Com, or MBA in Finance (mandatory). Experience: Freshers or candidates with relevant experience in Accounts/Finance are welcome to apply. Skills: Strong subject/domain knowledge in Accounts and Finance. Hands-on experience using MS Office (Excel, Word, etc.). Knowledge of statutory compliance and regulations. Detail-oriented with the ability to manage multiple financial tasks simultaneously. Good communication skills and the ability to work collaboratively. What We Offer: Salary: Competitive salary based on market standards. Career Growth: Progressive career path with opportunities for professional development. Exposure: Corporate exposure in one of the largest educational organizations in Asia. Personality Development: Continuous learning and growth opportunities. Leadership Opportunities: Chance to take on leadership roles and make an impact. What You Can Bring: Passion for the role and a drive to excel in financial management. Strong multitasking ability to handle various accounting tasks efficiently. A good team player with excellent communication skills. A positive, proactive attitude with a desire to learn and grow. A commitment to integrity, sincerity, and transparency in all work. Employee Progression: At Nspira, we provide ample opportunities for staff to grow within the organization. Many of our employees have been with us for 20-30 years, advancing in their careers across different roles and capacities. If you have the skills and passion for financial management and are ready to be part of a dynamic team, we would love to hear from you!

About the Team: S&P Global is a leading provider of Environmental, Social, and Governance (ESG) data for investors, corporates, and other stakeholders. Our ESG offerings create value by helping investors mitigate long-term risks and enabling corporations to enhance their long-term financial performance. The ESG team is responsible for collecting a broad range of ESG data from various company and governmental sources, delivering an in-depth, multi-faceted view into the resilience of companies against changes in ESG factors. The team manages one of the world s most comprehensive proprietary datasets on corporate sustainability, which is leveraged across various S&P Global divisions and products to support investors, asset managers, and corporate decision-makers. Responsibilities & Impact: Data Processing & Application: Process ESG-related financial and qualitative/quantitative data, ensuring accuracy and consistency in alignment with CSA guidance. Data Collection & Validation: Collect, standardize, and validate ESG data from a range of documents, including government and regulatory filings, corporate reports, and industry publications. ESG Research & Trends: Maintain a solid understanding of ESG concepts, research methodologies, and emerging trends. Stay updated on industry knowledge and reporting standards. Collaboration & Problem-Solving: Engage with ESG analysts to identify challenges, propose solutions, and support the team with troubleshooting issues. Process Improvement: Contribute ideas for new data collection methods and propose improvements to existing processes and product offerings related to ESG content sets. Global Collaboration: Work closely with various internal teams and stakeholders across regions, ensuring the data aligns with global interests and meets the diverse needs of S&P Global s business divisions and external clients. Data Integrity & Research Support: Utilize internal and external public research sources, such as government documents, CSR reports, stock exchanges, industry journals, and analyst reports, to collect, summarize, and synthesize meaningful ESG information. Sustainability Insights: As part of S&P s ESG team, help manage one of the world s leading sustainability indices and corporate sustainability benchmarking methodologies, driving innovation in ESG research and trends. What s in it for You: Growth & Development: Join a newly established, growing team and gain valuable insights into upcoming ESG trends. Work in a project-focused, international team with opportunities for advancement. Exposure to Best Practices: Gain hands-on experience with best-in-class ESG methodologies, working alongside like-minded professionals who are passionate about sustainability. Career Progression: Opportunities for personal and professional development, with a focus on enhancing your ESG knowledge and expanding your career within the field. What We re Looking For: Basic Qualifications & Skills: Educational Background: Bachelor s or Master s degree (or equivalent) in a related field; advanced degrees are welcomed. ESG Experience: A minimum of 2 years of professional experience in ESG data ratings, research, or corporate sustainability. Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint). Familiarity with ESG data tools and platforms is a plus. Document Interpretation: Ability to interpret complex corporate documents, including articles, bylaws, prospectuses, annual reports, sustainability reports, and codes of conduct. Work Schedule Flexibility: Willingness to work in rotational shifts as required, with the ability to multitask and meet deadlines in a team environment. Skills & Qualities: Strong attention to detail and a persistent approach to work. Excellent research, analytical, and problem-solving skills. Clear written and oral communication skills, with the ability to present findings effectively. Initiative and resourcefulness, with an agile mindset to adapt to collaborative environments. Ability to manage multiple priorities simultaneously in a dynamic, fast-paced work environment. Qualification : Bachelors or Masters degree (or equivalent) in a related field; advanced degrees are welcomed.

Department: Account Payable Techolution is seeking an experienced Senior Financial Analyst Compliance and Audit to join our team. In this role, you will be responsible for all aspects of financial management, including corporate accounting, regulatory and financial reporting, budget and forecasts preparation, as well as the development of internal control policies and procedures. You will also support Audits and compliances for India, US, Singapore, and Indonesia. The ideal candidate should be hands-on, willing to jump in wherever necessary, and possess a careful, hardworking, and diligent approach to multitasking and staying on top of the entire checklist of things. Audit experience is mandatory for this position. Location: Hybrid (Hyderabad) Work Timings: (2 PM to 11 PM) 1. Prepare and review all the Compliances with the help of consultants in US & India. 2. Analyzing the Notices received and addressing them with the help of consultants for all countries and submit risk finding report to the senior management. 3. Submit all transaction documents, resolve queries and liaise with tax consultants to ensure tax compliance for all Countries. 4. Administer all direct tax and Indirect Tax processes/notices and compliance, including GST, TDS, corporate tax, transfer pricing, tax audit, payroll taxes etc. 5. Liaisoning with the tax consultant and auditors with respect to the submissions, Stat Audits, assessment and appeal hearings before tax authorities in connection with the above. 6. Preparation and analysis of Monthly/Quarterly/yearly financial statements as per GAAP. 7. Hands on experience in finalization of accounts. 8. Assist in planning and executing external review and audits. 9. Gather and prepare documentation required for audits, including financial statements, transaction records, and compliance reports. 10. Collaborate with auditors to address queries and provide necessary information. 11. Review audit findings and work with management to develop and implement corrective actions. 12. Identifying financial performance trends and financial risk, and making recommendations. 13. Providing the audit support documents. 14. Exposure in addressing in audit questions. 15. Understanding key business drivers and preparation of various MIS reports. 16. Developing financial projections and building financial models. 17. GST scrutiny of books. About Techolution At Techolution, we specialize in building custom AI solutions that deliver innovation and drive measurable outcomes for enterprises worldwide. With our specialized expertise we help businesses take AI from their labs into the real world.

As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. Job Summary: As an Associate - Substantive Testing, you will be responsible for the timely and effective management and execution of the firm s global CCOR monitoring and testing programme across multiple lines of business. You will be part of the team that is responsible for providing solutions to drive effective controls monitoring and testing techniques using data, and for the execution of certain monitoring and testing engagements. The team will be covering all Lines of Business within JP Morgan Corporate and Investment Bank, Asset Wealth Management, Commercial Bank and Consumer Community Banking. Job responsibilities: Leads, executes and participates in CCOR M&T reviews in accordance with the established M&T program. Develops, maintains, lead and executes the annual testing plan, identifies potential gaps, and follows through on reporting, escalation, and resolution. A team player and a self-starter who is accustomed to working in complex organizations, partnering with a diverse group of stakeholders, and achieving results with effective communication and collaboration with the stakeholders viz includes Global Testing heads, Legal, Audit, and regulators on risk related topics Assesses (including the root cause analysis), documents, and communicates emerging risks, themes and identified issues to leadership and risk partners in a timely manner. Provides status updates to key stakeholders on programs and specific reviews where warranted. Continuously seek opportunities to simplify, consolidate and automate existing M&T disciplines and activities and develop repeatable solutions for automated and full population control testing. Manages communication and collaboration with global stakeholders viz includes Global Testing heads, Legal, Audit, and regulators on risk related topics Acquire and analyzedata from multiple sources and systems across the CIB/AWM/CF/CB/CCB to reach at the findings and support conclusions through effective communication stay abreast of new tools and technologies to assist the team in creating the most efficient and effective data strategies, reporting and metrics in compliance with JPMorgan Chase technology and data standards and policies Required qualifications, capabilities, and skills: Master or bachelor s degree in one or a combination of the following: Finance, Accounting, Analytics, or Reporting Minimum 10 years of relevant experience in the financial services industry in Compliance, Risk management, Audit. Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Strong relationship building skills to influence/negotiate desired outcomes. Excellent interpersonal skills necessary to work effectively with colleagues and senior management. Strong verbal/written communication Ability to perform end to end reviews of processes, think through various risks, understand applicability of different regulations and policies and ultimately be able to identify gaps / risks in operating environment Ability to innovate, challenge the status quo and identify automation / process re-engineering opportunities. Have flexibility regarding working hours Preferred Qualifications, Capabilities, and Skills: Any related certifications viz. CAMS, FRM, CIA, CISA, DISA, Green Belt etc. Qualification : Master or bachelors degree in one or a combination of the following: Finance, Accounting, Analytics, or Reporting

The Senior Analyst responsibility is to work with the Oracle EBS Finance 12.2.4 systems functions and other systems of the company related to finance and to ensure it aligns with the business objectives of the organization. This individual s principal goals are to develop and manage application solutions for finance related systems within the organization. The Senior Analyst will plan, coordinate, and design to ensure project goals and objectives are accomplished within prearranged time frames and budgets. The Senior developer of IT will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost -effective technology solutions for all aspects of the organization. The successful candidate will have strong Oracle EBS Finance & Apex Skills. Key Accountabilities: Analyze, design and/or develop best practice business needs through technology solutions. Interact with Accounting, Finance and Procurement teams to understand their requirements and design solutions. Define new and refine existing business processes. Convert process improvements recommendations to actionable systems requirements. Participate in requirement gathering, aligning business requirements and best practices to implement a technical solution. Create systems documentations including unit test, solution designs. Support Quality Assurance efforts (test planning and execution) for periodic releases and new systems implementations. Contribute to continuous improvement and development of internal processes. Help accelerate adoption of the very best engineering practices, while maintaining knowledge on industry innovations, trends, and practices. Required Skills: Ability to co-ordinate across groups including motivating, developing, and coordinating team members. Client focused approach to work. Excellent interpersonal, verbal, and written communication skills. A flexible attitude with respect to work assignments and new learning. Ability to manage multiple and varied tasks with enthusiasm and prioritize workload for oneself and the team. Willingness to work in a matrix environment and to value the importance of teamwork. Knowledge and Experience: Design, develop, test and implement features and code on Oracle EBS R12 using Apex Help End Users Understand application features to accomplish their business purposes. Partner with Database and Middleware Administrators to achieve great application performance. Demonstrate advanced skills while coaching and mentoring less senior team members. Document code and projects so others can easily understand. Fulfill customer requirements as measured in customer survey scores. Show insight, know your application design & data, offer simple, working solutions. Apply team coding, documenting, and testing standards and recommend process improvements. Recognize upstream and downstream impacts; communicate effectively (verbally & in writing). Learn the Business Process Your Application Supports so your code will better support the business. Improve your application and team processes. Decrease incidents and increase uptime of your application. All other duties as assigned. Attendance as required by department. Remain compliant with our policies, processes, and legal guidelines. Code expertly in your application while following team coding and testing standards. Job Requirements: Bachelor s degree or equivalent in Computer Science, Information Systems, or closely related field of study. Good to have experience working with (Procurement, Fixed Assets, AP, General Ledger) or Oracle Projects Billing, costing and Revenue cycle. Minimum of 5 -9 years experience on Apex. Strong knowledge on SQL/PLSQL. Minimum of 5 -9 years of experience in Oracle Database and Oracle APEX along with hands-on experience on JQuery, Ajax, JSON, CSS, HTML. Etc. Should have worked on Oracle APEX 18.1 and above. Proven track record working with Oracle APEX Page customization using JavaScript and JQuery. Good to have Oracle APEX upgrade experience. Good to have knowledge on APEX Templates and Universal Themes. Good to have Oracle EBS and Oracle APEX integration experience. Good to have experience on XML Publisher Reports. Good to have experience on Oracle EBS R12 Workflow, AME, Stack comfort. Must possess excellent financial and analytical skills. Preferred Experience: Financial Services. Experience w/ APEX tools or Oracle Application Express. Good to have experience on Workflow and AME. Experience working with PL/SQL. Language Skills: Ability to effectively communicate in the English language verbally and in writing. Ability to read and interpret technical journals, specifications, international technical standards, etc. Qualification : Bachelors degree or equivalent in Computer Science, Information Systems, or closely related field of study.

Key Accountabilities: Project Management: Ability to fill Statistical Programming Lead role on projects Input into and negotiate statistical programming timelines. Ensure that timelines are adhered to. Coordinate and lead a statistical programming team to successful completion of a study within given timelines and budget. Monitor project resourcing, project budgets, and identify changes in scope. Coordinate project start-up activities, creation of global programs, tracking spreadsheets, and other required documentation. Review statistical analysis plans and mock-shells. Review database set-up specifications. Interact with sponsors and internal stakeholders with regard to statistical programming issues. Assist project teams in the resolution of problems encountered in the conduct of their daily work. Statistical Programming for Assigned Projects: Deliver best value and high quality service. Check own work in an ongoing way to ensure first-time quality. Use efficient programming techniques to produce/QC derived datasets (e.g. SDTM, ADaM), tables, figures, and data listings. Produce/QC dataset specifications and other process supporting documents and submission documentation. Ensure quality control (QC) is performed on all process and technical activities related to derived dataset, table, data listing, and figure programming in accordance with corporate quality standards, SOPs/Guidelines, ICH-GCP, and/or other international regulatory requirements. Training: Maintain and expand local and international regulatory knowledge within the clinical industry. Develop knowledge of SAS and processes/procedures within other PAREXEL functional areas. Provide relevant training and mentorship to staff and project teams. General: Maintain all supporting documentation for studies in accordance with SOPs/Guidelines to ensure traceability and regulatory compliance. Ensure compliance with SOPs/Guidelines, ICH-GCP, and any other applicable local and international regulations, and participate in internal/external audits and regulatory inspections as required. Proactively participate in and/or lead process/quality improvement initiatives. Provide consultancy to internal and external sponsors with regard to statistical programming tasks. Represent PAREXEL at sponsor marketing and technical meetings. Understand regulatory requirements concerning industry technical standards(e.g. CDISC, 21 CFR Part 11, and electronic submissions). Skills: Excellent analytical skills. Proficiency in SAS. Extensive knowledge and understanding of the programming and reporting process. Knowledge of SOPs/Guidelines, ICH-GCP, and any other applicable local and international regulations such as 21 CFR Part 11. Ability to learn new systems and function in an evolving technical environment. Strong project management skills. Strong organizational skills, ability to manage competing priorities, and flexibility to change. Attention to detail. Ability to successfully lead a global team. Work effectively in a quality-focused environment. Effective time management in order to meet daily metrics or team objectives. Show commitment to and perform consistently high quality work. Business/operational skills that include customer focus, commitment to quality management, and problem solving. Demonstrate commitment to refine quality processes. Good presentation skills. Good business awareness/business development skills (including financial awareness). Knowledge and Experience: Competent in written and oral English. Excellent communication skills. Education: Educated to degree level in a relevant discipline and/or equivalent work experience. Qualification : Educated to degree level in a relevant discipline and/or equivalent work experience.

Job Title: Data Governance Lead Job Location: Hyderabad Job Description As a Data Governance Lead at Kanerika, you will be responsible for defining, leading, and operationalizing the data governance framework, ensuring enterprise-wide alignment and regulatory compliance. Key Responsibilities: Governance Strategy & Stakeholder Alignment Develop and maintain enterprise data governance strategies, policies, and standards. Align governance with business goals: compliance, analytics, and decision-making. Collaborate across business, IT, legal, and compliance teams for role alignment. Drive governance training, awareness, and change management programs. Microsoft Purview Administration & Implementation Manage Microsoft Purview accounts, collections, and RBAC aligned to org structure. Optimize Purview setup for large-scale environments (50TB+). Integrate with Azure Data Lake, Synapse, SQL DB, Power BI, Snowflake. Schedule scans, set classification jobs, and maintain collection hierarchies. Metadata & Lineage Management Design metadata repositories and maintain business glossaries and data dictionaries. Implement ingestion workflows via ADF, REST APIs, PowerShell, Azure Functions. Ensure lineage mapping (ADF Synapse Power BI) and impact analysis. Data Classification & Security Governance Define classification rules and sensitivity labels (PII, PCI, PHI). Integrate with MIP, DLP, Insider Risk Management, and Compliance Manager. Enforce records management, lifecycle policies, and information barriers. Data Quality & Policy Management Define KPIs and dashboards to monitor data quality across domains. Collaborate on rule design, remediation workflows, and exception handling. Ensure policy compliance (GDPR, HIPAA, CCPA, etc.) and risk management. Business Glossary & Stewardship Maintain business glossary with domain owners and stewards in Purview. Enforce approval workflows, standard naming, and steward responsibilities. Conduct metadata audits for glossary and asset documentation quality. Automation & Integration Automate governance processes using PowerShell, Azure Functions, Logic Apps. Create pipelines for ingestion, lineage, glossary updates, tagging. Integrate with Power BI, Azure Monitor, Synapse Link, Collibra, BigID, etc. Monitoring, Auditing & Compliance Set up dashboards for audit logs, compliance reporting, metadata coverage. Oversee data lifecycle management across its phases. Support internal and external audit readiness with proper documentation. Requirements 7+ years of experience in data governance and data management. Proficient in Microsoft Purview and Informatica data governance tools. Strong in metadata management, lineage mapping, classification, and security. Experience with ADF, REST APIs, Talend, dbt, and automation via Azure tools. Knowledge of GDPR, CCPA, HIPAA, SOX and related compliance needs. Skilled in bridging technical governance with business and compliance goals. Benefits Employee Benefits Culture: Open Door Policy: Encourages open communication and accessibility to management. Open Office Floor Plan: Fosters a collaborative and interactive work environment. Flexible Working Hours: Allows employees to have flexibility in their work schedules. Employee Referral Bonus: Rewards employees for referring qualified candidates. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback. Inclusivity and Diversity: Hiring practices that promote diversity: Ensures a diverse and inclusive workforce. Mandatory POSH training: Promotes a safe and respectful work environment. Health Insurance and Wellness Benefits: GMC and Term Insurance: Offers medical coverage and financial protection. Health Insurance: Provides coverage for medical expenses. Disability Insurance: Offers financial support in case of disability. Child Care & Parental Leave Benefits: Company-sponsored family events: Creates opportunities for employees and their families to bond. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child. Family Medical Leave: Offers leave for employees to take care of family members' medical needs. Perks and Time-Off Benefits: Company-sponsored outings: Organizes recreational activities for employees. Gratuity: Provides a monetary benefit as a token of appreciation. Provident Fund: Helps employees save for retirement. Generous PTO: Offers more than the industry standard for paid time off. Paid sick days: Allows employees to take paid time off when they are unwell. Paid holidays: Gives employees paid time off for designated holidays. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one. Professional Development Benefits: L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development. Mentorship Program: Offers guidance and support from experienced professionals. Job Training: Provides training to enhance job-related skills. Professional Certification Reimbursements: Assists employees in obtaining professional certifications.

Job Title: Senior Customer Service Representative Location: Hyderabad Function: Customer Service Reporting To: Customer Service Leader Company: DuPont About DuPont: At DuPont, we are driven by our purpose: to empower the world with essential innovations that help people and the planet thrive. Whether it's delivering clean water to over a billion people, enabling sustainable transportation through cutting-edge materials, or protecting workers across the globe, we work on the things that truly matter. Join us and be part of something bigger. Role Overview: As a Senior Customer Service Representative, you will manage the end-to-end Order-to-Cash (OTC) process for a specific line of business. Acting as the primary point of contact for customer interactions, your role is critical to ensuring service excellence, order fulfillment, and stakeholder collaboration. Key Responsibilities: Order Management & Fulfillment Handle diverse order types: stock, resale, indent sales, BOND sales, and high sea sales. Ensure timely and accurate processing in SAP, from order entry to invoice generation. Performance & Process Excellence Analyze service standards to meet evolving customer requirements and improve functional KPIs. Lead and drive continuous improvement initiatives across the OTC process. Supply Chain Coordination Monitor and track open/pending orders. Engage with supply chain teams to ensure on-time delivery and proactive order updates. Sales Alignment & Forecasting Compare actual vs. forecasted sales and coordinate with sales teams to address gaps. Support demand planning by providing order visibility and customer insights. Stakeholder Engagement Collaborate with internal teams: Sales, Supply Chain, Finance, Credit, Logistics, and Tax. Act as an escalation point for complex issues from CSRs, customers, or business units. Customer-Centric Activities Manage customer complaints, returns, and issue resolution in line with company policies. Lead customer onboarding and manage timely updates to customer master data. Digital & Compliance Leadership Drive the e-commerce enablement journey, achieving functional adoption and KPIs. Ensure all customer-facing operations comply with SOX, tax, and accounting standards. Qualifications & Experience: Education PGDM / MBA in Operations or Supply Chain Management Experience Minimum 7+ years in Order Fulfillment, Customer Service, or International Supply Chain. Solid understanding of commercial processes and GST. Hands-on experience with SAP (Order Processing Module). Exposure to Salesforce or Service Cloud platforms (preferred). Strong skills in MS Office, especially Excel. Core Competencies Excellent interpersonal and stakeholder communication skills. Analytical mindset with strong problem-solving and escalation management abilities. Customer-focused with a commitment to continuous service improvement. Work at a purpose-led, innovation-driven company with global impact. Collaborate with world-class professionals and industry leaders. Build a meaningful career in an inclusive, dynamic, and supportive work environment. Qualification : PGDM / MBA in Operations or Supply Chain Management

Business Operations Analyst IT Managed Services Location: Hyderabad, India Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services. For over 25 years, Milestone has supported enterprise clients with IT transformation, innovation, and operational agility. We specialize in solutions like Application Services, Digital Product Engineering, AI/Automation, and ServiceNow. With over 3,000 employees, Milestone continues to drive industry-leading innovation through a people-first approach and collaborative work culture. Job Overview Milestone India is seeking a talented and dynamic Business Operations Analyst to join the Business Operations team. The role involves supporting Onshore Service Delivery Executives (SDMs) and Managers globally. You will analyze data, identify business opportunities, and improve operational efficiency. This position requires excellent attention to detail and the ability to work with multiple stakeholders. How You Will Make an Impact Review Business Policies & Processes: Analyze data and business information to identify opportunities for improvement and optimize operations. Financial Performance Reporting: Generate dashboards/reports on costs vs revenue for key customers. Identify cost-saving initiatives, billing leakages, and profitability opportunities. Cross-functional Collaboration: Work closely with executive management, delivery, sales, and finance teams to achieve company goals. Timecard Administration: Ensure accurate recording and billing of hours across multiple programs. Billing Analysis: Provide billing recaps and analysis for the delivery team to take corrective actions. Template Standardization: Standardize reporting templates for CSAT, QBRs, MBRs, and other KPIs. Customer NPS Reporting: Track and follow-up on customer NPS scores and provide reporting insights. SLA/KPI Reporting: Report on project SLAs, KPIs, and CPI index to measure performance. Process Automation & Centralization: Identify opportunities to centralize mundane tasks, automate processes, and reduce human errors. Vendor Feedback: Provide periodic feedback based on data and SLAs to improve efficiency and reduce costs. Financial Data Presentation: Present financial insights to key customers and internal stakeholders. Strategic Financial Planning: Experience in finance management, operations, budgeting, cost control, and M&A. Customer Billing: Centralize and validate billing accuracy across clients and vendors. Contract Management: Track SOW/CR renewals and ensure timely amendments and follow-up with stakeholders. Resource Tracking: Ensure resources are properly billed from day-1, tracking hires, terminations, and role movements. Adhoc Project Support: Handle new projects, assess, plan, and execute with support from the Team Lead. What You Will Need to Succeed Experience: At least 5-7 years in a Business Operations Analyst role, with 7-9 years of hands-on IT experience. Self-driven: Ability to work independently with minimal supervision. Analytical Skills: Strong analytical and organizational skills to enhance business performance and improve processes. Reporting Skills: Ability to generate insightful reports and present data to management and customers. Financial Acumen: Knowledge of finance and delivery to improve profitability and reduce delivery costs. Advanced Excel Skills: Strong proficiency in Excel, PowerPoint, and reporting tools (e.g., Tableau, Workday). Collaboration: Proven ability to build positive, constructive relationships with superiors, peers, and stakeholders. Agility: Willingness to stretch and contribute as needed. Exceptional Communication: Excellent verbal and written communication skills to interface with various teams. At Milestone, we believe in providing a collaborative, inclusive environment where employees are empowered to reach their full potential. By working at Milestone, you will have the opportunity to contribute to transformational IT solutions, enhance your skill set, and work with cutting-edge technologies.