Implementation Support Jobs in Bengaluru

Business Development Manager Software Sales Department: Sales Location: Bangalore Experience: 4 6 Years Job Description We are seeking an experienced and results-driven Business Development Manager Software Sales to drive revenue growth by selling Dassault Syst mes and MSC Software products to commercial and government clients across Karnataka. The ideal candidate will have a strong background in CAD/CAM/CAE software sales, with the ability to build and manage key client relationships. Key Responsibilities Identify, engage, and develop new business opportunities with commercial enterprises, government agencies, and educational institutions. Promote and sell CAD/CAM/CAE solutions including Dassault Syst mes, MSC Software, and other industry-standard platforms. Build and maintain strong relationships with key decision-makers and stakeholders. Understand customer requirements and propose software solutions that address their design, simulation, and manufacturing needs. Meet or exceed assigned sales targets and contribute to the overall growth strategy. Conduct product presentations, demos, and follow-ups to close sales. Maintain detailed records of sales activities in CRM tools and provide regular forecasts and reports. Collaborate with technical teams for pre-sales support and solution implementation. Requirements Qualifications: Bachelor s degree or diploma in Engineering (preferably Mechanical), Business Administration, or related fields. MBA in Marketing is a plus. Experience: 4 6 years of experience in software sales, specifically in CAD/CAM/CAE products such as Siemens NX, Solid Edge, CATIA, SolidWorks, Pro-E, Ansys, Altair, or similar. Proven track record in selling to large commercial organizations, SMEs, government agencies, and academic institutions. Skills: Strong understanding of the CAD/CAM/CAE software market. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and manage client relationships effectively. Self-motivated, target-driven, and highly organized. Qualification : Bachelors degree or diploma in Engineering (preferably Mechanical), Business Administration, or related fields

Application Engineer Department: Technical Location: Bangalore Experience: 1 4 Years Job Description We are looking for an enthusiastic and self-motivated Application Engineer with hands-on experience in Dassault Syst mes CATIA V5 and the 3DEXPERIENCE platform. This role requires strong technical aptitude, a passion for engineering solutions, and a willingness to travel to support customer needs. Candidates with familiarity in local industry practices will have an added advantage. Key Responsibilities Provide technical support and expertise on CATIA V5 and the 3DEXPERIENCE platform to clients across various industries. Conduct product demonstrations, training sessions, and technical workshops. Assist the sales team with pre-sales technical support, including understanding client requirements and proposing suitable solutions. Troubleshoot and resolve technical issues in a timely and professional manner. Maintain strong communication with customers to ensure satisfaction and ongoing support. Travel to client sites for implementation, support, and training as required. Stay updated on the latest developments in Dassault Syst mes products and industry trends. Requirements Educational Qualification: B.Tech/B.E./Diploma in Mechanical Engineering, Industrial Production Engineering, or Automobile Engineering. Experience: 1 to 4 years of relevant experience in a technical/application support role, preferably working with Dassault Syst mes solutions. Skills: Proficiency in CATIA V5 and familiarity with the 3DEXPERIENCE platform. Excellent communication and presentation skills. Strong problem-solving abilities and customer service orientation. Willingness to travel frequently for customer engagements. Knowledge of local industries and client needs is a plus. Qualification : B.Tech/B.E./Diploma in Mechanical Engineering, Industrial Production Engineering, or Automobile Engineering

Position: Senior Executive Provider Partnerships Location: Bangalore Experience: 1 4 years Education: Any Graduate Role Overview: We are looking for a detail-oriented and proactive Senior Executive Provider Partnerships to support the verification and maintenance of account details across internal systems and insurance partners. This role is key to ensuring data accuracy, process efficiency, and smooth coordination among stakeholders. Key Responsibilities: Verify and validate documents received from internal teams for account updates. Ensure timely and accurate updating of provider account details. Share account information with insurance companies within agreed TAT (Turnaround Time). Proactively resolve discrepancies or issues related to account detail errors. Coordinate with Medi Assist branches to collect missing or additional documentation. Follow up with internal teams to ensure data completion and issue resolution. Handle grievances and coordinate with stakeholders for timely follow-up and resolution. Maintain daily reports on updated and pending account status. Recommend and support the implementation of process improvements to enhance efficiency. Skills & Qualifications: Proficient in MS Excel, including knowledge of key formulas. Strong attention to detail; able to detect inconsistencies or errors quickly. Meticulous in document verification and data validation. Excellent follow-up and coordination skills to drive tasks to closure. Polite and professional in communication, while being assertive when required. Qualification : Any Graduate

Job Title: Workflow Analyst Location: Bengaluru, India Company: IntouchCX Role Focus: Analyze and optimize the customer experience across all touchpoints by mapping customer journeys, analyzing workflows, and driving improvements. Key Responsibilities Customer Journey Mapping Create and maintain detailed journey maps across channels (digital, in-store, phone, etc.) Identify key customer touchpoints, emotions, and actions Conduct research on customer needs, behaviors, and motivations Workflow Analysis Analyze and identify inefficiencies in customer interaction workflows Collaborate with cross-functional teams to design optimized processes Data Collection & Analysis Gather data from surveys, feedback, usability tests, and performance metrics Analyze trends and identify pain points for improvement opportunities Recommendations & Reporting Provide actionable insights and present findings to stakeholders Support implementation of workflow improvements Collaboration & Continuous Improvement Work with product, marketing, UX, and other teams to align CX strategies with business goals Stay updated with industry trends and continuously enhance journey mapping and workflow processes Qualifications & Skills Bachelor s degree in Business, Marketing, UX Design, or related field Experience with customer journey mapping and workflow/process improvement Familiarity with tools like Lucidchart, Smaply, Miro for journey mapping Knowledge of Lean, Six Sigma, or similar methodologies Strong analytical and data interpretation skills Excellent communication and presentation abilities Experience with CX tools and CRM systems Problem-solving mindset with attention to detail Ability to manage multiple projects and collaborate cross-functionally Qualification : Bachelors degree in Business, Marketing, UX Design, or related field

Job Title: Robotics Solution Engineer Location: Bengaluru Key Focus Areas: The ideal candidate will have experience and expertise in 40-60% of the following domains: Task Development: Breaking down complex robotic tasks (e.g., pick, orient, place) and designing efficient workflows. Simulation and Validation: Using advanced physics-based simulation tools to model and validate robotic systems and interactions. System Integration: Seamless integration of hardware, software, and sensors tailored to customer environments. Customer-Centric Solutions: Customizing robotic solutions to fit specific customer requirements and constraints. Foundational R&D and ML Development: Supporting research and machine learning algorithm development to enhance robotic perception, autonomy, and decision-making. Roles and Responsibilities: Physics-Based Simulation Development: Develop comprehensive physics-based models for robots, environments, and their interactions. Create and validate dynamic models involving rigid body dynamics, contact physics, material properties, and compliance, especially for multi-arm robotic systems. Build and maintain digital twins of physical robots and real-world environments. Algorithm Development & Implementation: Design, implement, and validate control and motion planning algorithms for multi-arm robots, focusing on manipulation and grasping. Optimize kinematics, dynamics, and force-based control strategies for real-time robotic applications. Support learning-based algorithm implementation for real-time perception and manipulation, including simulation-based testing and validation. Machine Learning Applications: Apply machine learning techniques to robotic perception and decision-making. Implement learning-based algorithms for perception and manipulation tasks. Testing, Validation & Optimization: Develop protocols to validate simulation accuracy by bridging virtual and real-world performance. Create automated test sequences and metrics for robust validation across various scenarios. Analyze simulation results to enhance system performance, safety, and reliability, suggesting design improvements. Collaboration & Cross-Functional Support: Work closely with controls engineers to validate and tune control systems in simulation. Collaborate with algorithm, software, and hardware teams to refine systems and resolve issues. Provide insights from simulation analyses to guide product improvements. Documentation & Reporting: Document simulation approaches, assumptions, and validation outcomes clearly. Prepare detailed reports on system performance, testing results, and optimization opportunities. Skills and Experience: Core Expertise: Advanced physics-based modeling and numerical simulation techniques. Deep understanding of robot kinematics, dynamics, and control theory. Experience with simulation validation and verification methodologies. Sensor modeling for cameras, force/torque sensors, etc. Motion planning algorithm knowledge. Familiarity with machine learning frameworks (PyTorch, TensorFlow) and real-time control implementation. Software & Tools: Experience with physics simulation platforms like NVIDIA Isaac Sim/Omniverse, CoppeliaSim, Mujoco, PyBullet, PhysX, Gazebo, or equivalents. Proficient in Python and C++ for scripting and automation tasks. Comfortable integrating CAD software and managing version control with Git. Engineering & Analysis: Skills in system dynamics modeling and error analysis. Developing test plans and performing root cause analysis. Conducting feasibility studies and model validation. Required Qualifications: Bachelor s or Master s degree in Robotics, Mechanical Engineering, or related fields. Minimum 3 years of professional experience in robotics engineering, with a focus on simulation and modeling. Strong foundation in robot kinematics, dynamics, and control systems. Proficient in Python and C++ programming. Experience with physics engines (PhysX, Bullet, PyBullet) and validating simulation results with real-world data. Preferred Qualifications: Master s or PhD in Robotics, Computer Science, or a related discipline. Hands-on experience with NVIDIA Isaac Sim/Omniverse or similar simulation platforms. Background in computer graphics, sensor modeling, and digital twin technologies. Qualification : Bachelors or Masters degree in Robotics, Mechanical Engineering, or related fields.

Job Title: Enterprise Infrastructure Automation Architect Location: Bengaluru, India Experience: 16 20 Years Service Line: Cloud & Infrastructure Services Educational Qualifications: B.E., B.Tech, M.Tech, BCA, MCA, MBA Role Overview: We are looking for a seasoned Enterprise Infrastructure Automation Architect to lead the design and implementation of automation strategies across our global IT infrastructure. This role is pivotal in driving enterprise-wide automation initiatives, streamlining operations, and enabling digital transformation through scalable and secure infrastructure automation solutions. Key Responsibilities: Infrastructure Automation Strategy & Roadmap Define and maintain the enterprise automation strategy aligned with organizational goals and IT objectives. Identify automation opportunities across compute, storage, network, virtualization, cloud, and data center domains. Establish automation goals, KPIs, and success metrics for continuous improvement. Evaluate and recommend emerging automation technologies and frameworks. Solution Design & Architecture Design scalable, secure, and maintainable automation architectures for enterprise infrastructure. Define enterprise-wide automation standards and best practices (e.g., IaC, scripting, orchestration). Select and standardize tools such as Ansible, Terraform, Python, PowerShell, and cloud-native automation services. Build reusable automation frameworks, templates, and modules to ensure consistency. Implementation & Governance Provide architectural oversight and support during implementation and deployment phases. Ensure compliance with automation standards and governance throughout the lifecycle. Participate in project reviews to ensure strategic alignment with enterprise automation goals. Establish governance processes for managing scripts, workflows, and infrastructure-as-code artifacts. Additional Responsibilities: Proven experience in IT Service Management and remote delivery automation environments. Ability to articulate the business value and operational impact of automation initiatives. Self-motivated, creative thinker with excellent problem-solving abilities. Excellent communication skills, both verbal and written. Technical & Professional Requirements: In-depth knowledge of enterprise architecture frameworks (e.g., TOGAF, Zachman). Expertise in infrastructure domains including compute, storage, middleware, backup (on-prem & cloud). Experience with public cloud platforms (AWS, Azure, GCP) and hybrid cloud architectures. Proficiency in security standards and best practices across global IT environments. Hands-on experience with monitoring and orchestration tools. Skilled in creating architecture diagrams and workflow visualizations using tools like MS Visio, Lucidchart, etc.

Architect Infrastructure Solutions Location: Bangalore (Bengaluru) Experience: 8 to 12 Years Job Role: Infrastructure Solutions Architect Industry: IT Infrastructure & Cloud Services Job Summary: We are seeking a skilled Infrastructure Solutions Architect to design, document, and lead enterprise infrastructure projects, including virtualization, data center upgrades, migrations, and cloud integration. The ideal candidate will have hands-on experience with infrastructure technologies and the ability to deliver comprehensive design documentation and presentations. Key Responsibilities: Architect, design, and document enterprise infrastructure solutions including VMware virtualization, Nutanix, NetApp, EMC, and Windows Servers Develop high-level and low-level design diagrams, technical documentation, and detailed solution specifications Lead infrastructure upgrade, refresh, migration, and Hyper-Converged Infrastructure (HCI) projects Design and implement solutions for server, storage, backup, data center, high availability, disaster recovery, and business continuity Collaborate closely with cross-functional teams including server, network, architecture, operations, engineering, and project management Define and promote infrastructure best practices and standards Analyze existing infrastructure and recommend improvements for performance, cost efficiency, and scalability Prepare technical presentations and documentation using tools like Microsoft Visio and PowerPoint to communicate solutions, timelines, and costs Connect on-premises infrastructure with cloud technologies to enable hybrid solutions Required Skills & Qualifications: Bachelor s or Master s degree in Information Technology, Computer Science, or related field 8-12 years of experience in infrastructure architecture design, implementation, and support Minimum 5 years of experience as an infrastructure solutions architect in large enterprises Hands-on infrastructure engineering experience (5+ years) including data center design and migrations Strong expertise in virtualization platforms such as VMware and HCI technologies like Nutanix Deep knowledge of storage solutions including NetApp, EMC, and backup technologies like Rubrik and Zerto Experience managing Windows Servers and Active Directory environments Solid understanding of cloud technologies and automation tools Proficiency in creating detailed technical documentation and architecture diagrams Excellent communication, presentation, and problem-solving skills Lead impactful infrastructure transformation projects in a dynamic enterprise environment Collaborate with global teams and advance your skills in cloud and data center technologies Work on cutting-edge infrastructure solutions supporting business continuity and disaster recovery Qualification : Bachelors or Masters degree in Information Technology, Computer Science, or related field

Private Markets Data Extraction, Aladdin Data Director Location: Bengaluru, Karnataka Team: Data Science Company: BlackRock About the Role We are seeking a tech-savvy leader to head our Private Markets Data Extraction team within the Aladdin Data group. This role involves driving the strategic direction of data initiatives by leveraging cutting-edge technologies like Large Language Models, AI Orchestration Frameworks (e.g., LangChain), Spring, GIT/ADO, Solr, Cassandra, and more. You will work closely with Data, Product, and Technology teams to ensure our data products exceed client expectations in quality and scope, while gaining deep exposure to finance domains such as risk management, valuations, and operations. What You ll Do Develop strategies for automated extraction of data from semi-structured and unstructured sources (e.g., regulatory documents) to build scalable, reusable pipelines. Architect and build extensible data ingestion and extraction platforms accessible to internal teams and customers. Own technical architecture, design principles, and application governance. Manage diverse, global teams of engineers, data scientists, and other tech professionals. Collaborate with cross-office and international teams. Provide expert technical guidance on software design and implementation. Mentor and support career growth for junior team members. What You Need B.S. / M.S. in Computer Science, Engineering, or related field. 12+ years of professional experience with proven leadership. Strong ability to communicate technical strategies clearly. Hands-on experience with Java and Python, object-oriented programming. Experience designing/building APIs and microservices. Expertise with open-source technologies: Spring/SpringBoot, Apache Solr, Protocol Buffers, LangChain, Docker. Experience with relational and NoSQL databases (e.g., Apache Cassandra). Agile team experience with strong problem-solving and rapid learning capabilities. Excellent interpersonal, communication, and presentation skills. Experience mentoring junior engineers. Good to Have Cloud-native development experience (Kubernetes, Docker) and Microsoft Azure. Familiarity with Apache Kafka or other pub-sub frameworks. Experience with Large Language Models (OpenAI LLMs), AI app frameworks, vector databases, NLP. Finance and financial services domain expertise. Benefits & Work Model Comprehensive benefits including retirement plans, tuition reimbursement, healthcare, family support, and Flexible Time Off (FTO). Hybrid work: typically 4 days in-office, 1 day remote with some flexibility depending on business needs. Collaborative culture fostering learning and innovation. About BlackRock BlackRock s mission is to help more people experience financial well-being globally. We invest in our employees to create a welcoming, valued, and supportive environment that encourages growth and impact. Qualification : B.S. / M.S. in Computer Science, Engineering, or related field.

Job Title: Support Engineer Location: Bengaluru Company: Loadshare Networks About Loadshare Networks At Loadshare, we re building India s largest intra-city logistics marketplace. Founded in 2017, we re a Series C startup backed by leading investors such as Tiger Global, Matrix Partners, BII, Stellaris, BeeNext, and Filter Capital. Our platform supports a wide range of intra-city logistics operations, including: Quick Commerce: Blinkit, Zepto, BBNow Food Delivery: Swiggy, Zomato Hyperlocal: Apollo, Licious Grocery: Reliance, Spencers, ONDC eCommerce: Flipkart, Amazon, Meesho, ShipRocket Bike Taxi: Uber, Ola Scale & Reach: 500,000+ daily last-mile deliveries across 500+ towns 20,000+ active delivery partners 1M+ shipments daily via our proprietary supply chain SaaS platform Role Overview We re looking for a skilled Support Engineer to join our Bengaluru team. You ll be the first point of contact for resolving customer issues, analyzing technical problems, and collaborating closely with the engineering and product teams to ensure a smooth, high-quality user experience. This role is ideal for someone who enjoys problem-solving, has strong technical aptitude, and communicates clearly with internal and external stakeholders. Key Responsibilities Troubleshoot and resolve user-reported issues on web and Android platforms. Collaborate with product and engineering teams to handle technical escalations. Conduct root cause analysis and assist in identifying long-term fixes. Manage tickets and user requests using support tools such as Freshdesk or Zendesk. Document known issues and resolutions to improve the support knowledge base. Perform data analysis using SQL and Excel to support incident investigation. Support implementation and onboarding efforts for clients as needed. Proactively suggest product or process improvements based on user feedback. Requirements 2+ years of experience in a technical support role, preferably in a B2B SaaS environment. Strong skills in SQL, database management, and Microsoft Excel. Hands-on experience with customer support tools like Freshdesk, Zendesk, or similar platforms. Prior experience supporting cloud-based applications and Android apps. Excellent troubleshooting and problem-solving skills. Strong verbal and written communication in English and Hindi. Ability to clearly articulate issues, root causes, and solutions to both technical and non-technical audiences. Experience in stakeholder engagement, customer success, or relationship management is a plus. Key Skills SQL, Databases, Excel Problem Solving & Root Cause Analysis Freshdesk / Zendesk / Support Platforms Cloud & Android Application Support Customer Service & Relationship Management Gap Analysis & Stakeholder Communication

Full Stack Developer - Job Description Experience Required: 4-8 Years Career Level: IC2 Overview: We are looking for a Full Stack Developer with a strong background in Oracle SQL, Java/J2EE, SOAP, and REST web services to join our team. The ideal candidate should have experience in both front-end and back-end technologies and be comfortable working in a collaborative environment. Knowledge of DevOps, Microservices, and cloud technologies is a plus. The developer will contribute to product implementation and support, ensuring the delivery of high-quality solutions that meet business requirements. Technical and Professional Requirements: Back-end Skills: Strong knowledge of Oracle SQL, PL/SQL, and Java/J2EE. Experience with SOAP and REST-based web services. Front-end Skills: Proficient in JavaScript, HTML. Testing and Tools: Familiar with JUnit, JMeter, Eclipse, GIT, Jira, Ant, and Unix Shell scripting. Additional Knowledge: Exposure to OBIEE, BIP. Experience with DevOps, Microservices, Docker, and Kubernetes is an advantage. Middleware and Security: Familiar with application servers like WebLogic, Tomcat, JBoss. Knowledge of middleware concepts (e.g., JMS, MQ, OSB). Understanding of security concepts (e.g., PKI, SSO, SAML). Deployment & Cloud: Good understanding of container deployment and cloud technology. SDLC & Process Knowledge: Experience with SDLC methodologies (Waterfall, Agile). Familiar with Design/Code reviews. Key Responsibilities: Software Development & Delivery: Design, develop, and deliver software solutions. Contribute independently to product implementation and support efforts. Collaboration & Stakeholder Interaction: Work closely with developers, designers, business analysts, and system analysts. Engage with banks and partners for the delivery of Oracle deliverables. Adherence to Oracle Processes: Follow Oracle s internal processes for development and delivery. Innovation & Problem-Solving: Proactively identify and address technical challenges and bottlenecks. UI/UX Design: Assist with the use of tools for storyboarding, UI prototyping, and screen mock-ups. Diversity and Inclusion: At Oracle, we are committed to fostering an inclusive culture that values diversity and promotes innovation. We believe that diverse insights lead to creative solutions and that everyone s voice should be heard and valued. Oracle encourages individuals from all backgrounds to apply, providing reasonable accommodations during the job application and interview process for individuals with disabilities. Employee Benefits: Oracle offers a comprehensive suite of employee benefits, including medical, life insurance, retirement planning, and more. We are committed to providing a balanced work-life environment and giving back to the communities we serve.

Job Title: Tax Analyst Location: Bangalore, India Reports to: Finance Delivery Manager - Transactional Company: ABB Company Overview: At ABB, we are dedicated to addressing global challenges through our core values: care, courage, curiosity, and collaboration. We strive to foster diversity, inclusion, and equal opportunities, empowering everyone to create sustainable solutions. Join us and help write the next chapter of your ABB story. Role Summary: As a Tax Analyst at ABB, you will be part of the Tax function, executing back office and administrative activities aligned with ABB's strategies, policies, and procedures. Your role will contribute to various projects and initiatives, including tax transfer pricing documentation, tax returns preparation, and project risk reviews. You will play a key part in ensuring VAT/Indirect Tax compliance and driving automation for tax-related processes. Key Responsibilities: VAT/Indirect Tax Compliance and Reporting: Ensure VAT/Indirect Tax transactional compliance and reporting is accurate and timely, while addressing any process errors and corrections in tax filings. Tax Return Preparation: Prepare and file tax returns in various jurisdictions, ensuring compliance with local tax regulations. Address issues arising from incorrect tax filings and recommend solutions. Tax Solutions & Automation: Initiate and implement tax solutions that enhance automation and improve the quality of tax filings. Support Tax Audits & Ad-Hoc Matters: Support tax audits and assist with ad hoc tax-related issues that arise, providing expert advice as needed. Design Reports for VAT/Indirect Tax: Design and generate reports that support VAT/Indirect Tax audit files and help manage VAT positions efficiently. Process Improvement: Lead and support the implementation of new tax-related processes, including automations and process improvements based on tax requirements. Project Funding & Risk Assessment: Assist in managing the financial aspects of project funding and conduct risk assessments to resolve challenges. Knowledge Sharing: Foster knowledge sharing within the team and support the development of junior colleagues. Qualifications & Requirements: Experience: Minimum of 3+ years of experience in the Transactional Tax area, particularly in Indirect Tax returns and preparing international/Indian tax declarations. ERP System Knowledge: Practical experience working with ERP systems like SAP or Oracle. Technical Skills: Strong proficiency in Microsoft Office and Excel, including functions and pivot tables. Language Skills: Proficient in English, both written and verbal communication. Organizational Skills: Strong organization and coordination abilities, with a proven ability to work under deadlines and pressure. Teamwork: Ability to collaborate effectively in a team environment. Work Model: The role offers a hybrid work model: #LI-Onsite, #LI-Hybrid. Joining ABB means becoming part of a team that delivers forward-looking insights driving sustainable long-term results. We operate with the highest standards and are committed to fostering an inclusive and diverse work environment. Your contributions will help shape the future of energy and automation.

Job Title: Business Intelligence (BI) Lead Life Sciences Sector About the Role: As the BI Lead, you will spearhead and develop Business Intelligence (BI) projects within the team, focusing on constructing an analytical data layer, developing custom BI reporting solutions, monitoring platform performance, and enabling self-serve reporting for Regional Business Units (RBU) and Global Business Units (GBU). Your primary responsibility is to deliver high-quality contributions to client projects in the life sciences sector. These tasks will range from basic analysis and problem-solving to assisting in the creation of more complex solutions. You ll demonstrate a comprehensive understanding of pharmaceutical data assets, including IQVIA, CRM, and MCM data, as well as country-specific variations. Key duties include training and upskilling Business Units (BUs) to use the self-serve layer effectively for report and dashboard creation, assessing data requirements for decision-making, and ensuring data accuracy. You ll work closely with engineering and data platform teams to improve data availability and reliability, while collaborating on client proposals and solution strategies. Additionally, you will contribute to documentation and specifications, design presentations, and actively engage in the consulting methodologies and life sciences market to continuously grow your knowledge. Key Responsibilities: Lead BI projects, including building and maintaining an analytical data layer, and developing BI solutions for reporting and visualization. Deliver high-quality, timely contributions to life sciences client projects, ranging from basic analysis to complex solutions. Utilize pharmaceutical data assets (IQVIA, CRM, MCM) and understand regional data variations. Train Business Units (BUs) to efficiently use the self-serve reporting layer for creating reports and dashboards. Assess data requirements, identify suitable data sources, ensure data accuracy, and perform necessary transformations for decision-making. Establish and track business metrics, and perform in-depth process analysis to identify areas for improvement. Collaborate with engineering and data platform teams to enhance data availability and reliability. Review and analyze client requirements, contribute to proposal development, and create tailored client solutions. Create detailed documentation, including specifications and quantitative/qualitative analyses. Present client deliverables within established frameworks, adapting presentations to audience needs. Stay engaged in consulting methodologies, life sciences market trends, and professional development opportunities. Manage project-based responsibilities under the guidance of senior consultants and directors. Desired Candidate Profile: Proficiency in SQL and BI platforms, particularly Power BI (Spotfire knowledge is a plus). Extensive experience with data transformation/ETL, data modeling, and a strong understanding of data platforms and ETL processes. Hands-on experience with Power BI, including the creation of reports, dashboards, and visualizations, and experience in environments such as Salesforce, Snowflake, or Azure. Skilled in migrating SSRS reports/Tabular reports to Power BI Paginated Reports. Advanced knowledge of Power Query M and experience building sophisticated DAX queries. Experience implementing static and dynamic Row Level Security, along with extensive knowledge in dataset design, data cleansing, and aggregation. Understanding of relational database structures, principles, and practices. Solid SQL skills, including the ability to write complex queries and create SQL views for custom datasets. Strong proficiency in Excel, PowerPoint, and Access, with VBA knowledge considered a plus. Proven ability to build relationships with multiple stakeholders (BI engineers, Data Engineers, Consulting teams, Product Managers). Familiarity with Software Development Life Cycle (SDLC) and Agile methodologies. Experience with technical project execution, including proposal writing, creating BRD, PDD, SDD, and user documentation. Excellent verbal and written communication skills. Previous experience in application or implementation support is required. Strong problem-solving skills and a macro-level approach to research and analytics. Good to Have: Experience with other BI technologies (e.g., Tableau, Looker Studio, ThoughtSpot). Knowledge of Python/R. Experience with Microsoft Power Platform tools (e.g., PowerApps, Power Automate). Hands-on experience with Canvas App Configuration, Canvas App Functions, Power Portals, Power Automate Desktop, and custom connectors. Familiarity with Azure services, AI builder, Virtual Agents, and SharePoint list customization. Microsoft Power Platform certification is a plus. Qualifications: Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. 6-8 years of relevant experience. Demonstrated collaborative approach, working effectively across teams to achieve objectives. Knowledge of core business processes and their impact on decision-making and growth. Familiarity with consulting methodologies, tools, and techniques. Up-to-date with current industry trends and insights into competitors and marketplace dynamics. Proficiency in time management, Scrum methodologies, and agile working practices. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field.

Job Title: Integration Engineer Location: Bangalore (On-site; Full-time) About Locus: Locus is at the forefront of revolutionizing logistics decision-making with cutting-edge deep-tech solutions that drive efficiency, transparency, and consistency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has transformed from a women's safety geo-tracking app into a globally recognized logistics optimization platform. Our technology powers enterprises such as Unilever and Nestl , enabling them to execute over a billion deliveries across 30+ countries. With a focus on innovation and sustainable growth, Locus is reshaping complex supply chains into strategic growth enablers. Join us and be part of a team that s defining the future of global logistics. Job Overview: As an Integration Engineer at Locus, you will play a key role in crafting scalable and efficient API solutions. You ll be responsible for driving technological growth, mentoring teams, and making crucial technical decisions. You will be integral in ensuring our platform s stability and efficiency as it evolves. This is an exciting opportunity for someone with deep technical expertise and the drive to work in a fast-paced, innovative environment. Key Responsibilities: Team Leadership & Mentoring: Manage and mentor the Integration Engineers, guiding them in defining integration and dataflow architectures, ensuring the development of stable APIs. API Design & Development: Design scalable and efficient APIs, ensuring they are robust, maintainable, and can evolve with changing platform technologies. Technical Assistance: Provide technical support to the Support and Implementation teams, helping resolve complex system and application issues. Cross-Functional Collaboration: Work with cross-functional teams including Engineering, Product, Pre-Sales, and Customer Success to drive integrations and technical solutions. Integration Decisions: Take charge of key technical integration decisions, ensuring alignment with business needs and technical best practices. Testing & Quality Assurance: Oversee the testing processes, ensuring the quality and stability of integrations developed by your team. Scripting & Automation: Develop API specifications and write custom scripts to fulfill internal and customer requests, utilizing programming knowledge in languages such as Python or NodeJS. Process Implementation: Define, document, and implement large-scale and high-impact integration processes. Enterprise Integration Leadership: Lead large enterprise integrations, managing complex requirements and delivering solutions. On-Call Support: Provide on-call support as needed to troubleshoot critical integration issues. Qualifications: 5-7 years of experience in system integration and API development. Strong verbal and written communication skills, with the ability to explain complex technical concepts clearly. Solid understanding of microservices framework, RESTful and SOAP APIs, JSON, XML, and related technologies. Proficient programming experience in NodeJS or Python. Ability to manage multiple integration projects and priorities effectively. Strong knowledge of relational databases and ability to write complex SQL queries. Familiarity with cloud platforms, particularly AWS and their integration services. Strong problem-solving skills, with an ability to troubleshoot and resolve complex technical issues. What We Offer: Competitive compensation and benefits. A collaborative and innovative work environment. The opportunity to work on cutting-edge logistics technology with global industry leaders. An inclusive, diverse workplace where your ideas and expertise will be valued. A dynamic and fast-paced startup environment that fosters professional growth. Locus is an equal opportunity employer, and we are dedicated to creating a diverse and inclusive workplace.

Job Title: Customer Success Services - Oracle SaaS/HCM/Cloud Analyst - Lead Career Level: IC3 Position Overview: As a member of Oracle s Support organization, you will be responsible for providing post-sales support and solutions to Oracle customers. Your focus will be on resolving complex, non-technical customer inquiries, as well as providing technical troubleshooting for Oracle's Electronic Support Services. Acting as a primary point of contact for customers, you will manage customer relationships and offer assistance to internal Oracle teams regarding customer situations and escalated issues. Key Responsibilities: Customer Support: Act as the primary contact for Oracle customers, assisting them with complex technical and functional queries related to Oracle Fusion HCM products, including Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Incident Management: Track, diagnose, replicate, and resolve critical and complex cases, ensuring total resolution of service incidents. Customer Success: Advise customers on the complex use of Oracle products, providing tailored solutions and resolving critical issues. Situation Management: Take ownership of highly sensitive and critical customer issues, working directly with customers and consulting with management to drive resolution. Knowledge Sharing: Share your knowledge with teammates by delivering formal training sessions, creating and reviewing Knowledge Articles, and mentoring others to promote technical and professional development. Collaboration: Work closely with internal teams to address escalated customer issues and contribute to improving internal processes and solutions. Qualifications: Must-Have Skills: 6-10 years of experience in the implementation, support, or upgrade of Oracle SaaS HCM products, with at least one implementation experience in Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Hands-on configuration experience with at least three or more tools: HCM Extracts HCM Data Loader (HDL) Payroll Batch Loader (PBL) Workflow BI Publisher Fast Formula Personalization PL/SQL Strong knowledge of Fusion Cloud architecture, setup manager, and activities. Experience with FBDI and OTBI report development. Knowledge of integrating external data sources into Oracle Fusion Applications. Familiarity with localizations and security setup is a plus. Nice-to-Have Skills: Experience with Oracle Core HR, Absence, Benefits, and Payroll in Release 12.1.3.x / 12.2.x. Experience working in L1/L2/L3 support environments. Ability to analyze and decipher software logs and trace files to troubleshoot issues. Hands-on experience with XML, Java, J2EE, Oracle ADF, SOA, and Web Services. Strong functional/product expertise, with the ability to relate Oracle s functionality to business processes. Additional Skills: Effective analytical and organizational skills. Strong verbal and written communication skills in English; multilingual skills are a plus. A proactive learning orientation, staying up-to-date with emerging business models, processes, and Oracle product solutions. Experience in Managed Services, including client relationship management, offshore delivery management, project/program management, and successful delivery of KPIs. Ability to work in rotational shifts, manage a large team, and ensure SLAs are met for both EBS and Cloud/SaaS customers. Education & Experience: B.S. (Computer Science), BE, or equivalent preferred. Other qualifications with adequate experience may also be considered. Qualification : B.S. (Computer Science), BE, or equivalent preferred.

As a Manager of the Spark Technical Solutions team, you will lead & manage a team of Technical solution engineers and be responsible for driving deep dive technical solutions for any issues reported by Databricks customers. We expect the manager to resolve challenges with comprehensive technical and customer communication skills. You will assist our customers in their Databricks journey and provide them with the guidance, knowledge, and expertise that they need to realise value and achieve their strategic objectives using our products. The impact you will have: As a manager and member of the leadership team, you will be directly responsible for the management of Technical solution engineers, team leads and operations personnel Responsible for directly monitoring, reporting, and driving improvements to team-level metrics and KPIs, acting as an escalation point with customers and internal teams, and optimising and developing support processes and tools Responsible for working across multiple cross functional teams that include Engineering, product management, sales and customer success; manage Hiring, mentoring and onboarding new support engineers Regularly meet one-on-one with your direct reports, conducting annual reviews and career development discussions throughout the year Be a hands on manager to assist the team members in resolving issues related to Spark core internals, Spark SQL, Structured Streaming, Delta, Lakehouse and other databricks runtime features Manage and drive best practices guidance around Spark runtime performance and usage of Spark core libraries and APIs for custom-built solutions developed by Databricks customers; contribute in the development of tools/automation initiatives Own Engineering JIRA tickets and proactively work to bring quicker resolutions to customer reported issues; participate in creation of knowledge base articles Participate in weekend and weekday on-call rotation and run escalations during databricks runtime outages, incident situations, ability to multitask and plan day 2 day activities and provide escalated level of support for critical customer operational issues, etc What we look for: Min 10-12 years of experience in designing, building, testing, and maintaining Python/Java/Scala/Spark based applications in a typical project delivery and consulting environments with 4+ years working as a Manager 5+ years of hands-on experience in developing and leading any two or more of the Big Data, Hadoop, Spark,Machine Learning, Artificial Intelligence, Streaming, Kafka, Data Science, ElasticSearch related industry use cases at the production scale. Spark experience is mandatory Hands on experience in the performance tuning/troubleshooting of Hive and Spark based applications at production scale. Real time experience in JVM and Memory Management techniques such as Garbage collections, Heap/Thread Dump Analysis is preferred Working and hands-on experience with Data lakes and any SQL-based databases, Data Warehousing/ETL technologies like Informatica, DataStage, Oracle, Teradata, SQL Server, MySQL is preferred Hands-on experience with AWS or Azure or GCP is preferred Experience in implementing CI/CD, Monitoring/alerting for Production Systems Technical lead in design, implementation and support of large scale data and analytics solutions that are highly reliable, flexible, and scalable Experience in leading and managing end-to-end projects and have reported and escalated to top levels Experience in managing and leading teams in an organisation involving multiple reporting lines Strong written and verbal communication skills; very good analytical, organisational, multi-tasking skills About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

As a Senior Manager of the Spark Technical Solutions team, you will lead & manage a team of Technical Solution Engineers (Spark) and be responsible for driving deep dive technical solutions for any issues reported by Databricks customers. We expect the manager to resolve challenges with comprehensive technical and customer communication skills. You will assist our customers in their Databricks journey and provide them with the guidance, knowledge, and expertise that they need to realise value and achieve their strategic objectives using our products. The impact you will have: As a manager and member of the leadership team, you will be directly responsible for the management of Technical solution engineers, team leads and operations personnel Responsible for directly monitoring, reporting, and driving improvements to team-level metrics and KPIs, acting as an escalation point with customers and internal teams, and optimising and developing support processes and tools Responsible for working across multiple cross functional teams that include Engineering, product management, sales and customer success; manage Hiring, mentoring and onboarding new support engineers Regularly meet one-on-one with your direct reports, conducting annual reviews and career development discussions throughout the year Be a hands on manager to assist the team members in resolving issues related to Spark core internals, Spark SQL, Structured Streaming, Delta, Lakehouse and other databricks runtime features Manage and drive best practices guidance around Spark runtime performance and usage of Spark core libraries and APIs for custom-built solutions developed by Databricks customers; contribute in the development of tools/automation initiatives Own Engineering JIRA tickets and proactively work to bring quicker resolutions to customer reported issues; participate in creation of knowledge base articles Participate in weekend and weekday on-call rotation and run escalations during databricks runtime outages, incident situations, ability to multitask and plan day 2 day activities and provide escalated level of support for critical customer operational issues, etc What we look for: Min 10-12 years of experience in designing, building, testing, and maintaining Python/Java/Scala/Spark based applications in a typical project delivery and consulting environments with 4+ years working as a Manager 5+ years of hands-on experience in developing and leading any two or more of the Big Data, Hadoop, Spark,Machine Learning, Artificial Intelligence, Streaming, Kafka, Data Science, ElasticSearch related industry use cases at the production scale. Big Data / Spark hands on-experience is mandatory Hands on experience in the performance tuning/troubleshooting of Hive and Spark based applications at production scale. Real time experience in JVM and Memory Management techniques such as Garbage collections, Heap/Thread Dump Analysis is preferred Working and hands-on experience with Data lakes and any SQL-based databases, Data Warehousing/ETL technologies like Informatica, DataStage, Oracle, Teradata, SQL Server, MySQL is preferred Hands-on experience with AWS or Azure or GCP is preferred Experience in implementing CI/CD, Monitoring/alerting for Production Systems Technical lead in design, implementation and support of large scale data and analytics solutions that are highly reliable, flexible, and scalable Experience in leading and managing end-to-end projects and have reported and escalated to top levels Experience in managing and leading teams in an organisation involving multiple reporting lines About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

At Juniper We believe the network is the greatest vehicle for knowledge, understanding, and human advancement. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people a consistent and dedicated practice we call the Juniper Way. Summary This position is part of the L1 Technical Assistance Center (TAC), supporting Juniper s SRX Firewall customers worldwide. About the Role This role offers a unique opportunity to address a wide range of challenging technical issues for global customers, stay ahead in the rapidly evolving security industry, and continuously develop new skills. You will be part of a collaborative, supportive team, working on diverse tasks that ensure each day is engaging and dynamic. Key Responsibilities Work in a highly dynamic Technical Assistance Center (TAC) environment with a strong focus on customer satisfaction. Quickly diagnose and resolve customer issues to deliver a remarkable customer experience. Serve as a customer advocate, ensuring timely problem resolution while understanding the network environment and business impact. Take full ownership of problem resolution, reproduction, and escalation when necessary. Collaborate within a team-oriented environment, demonstrating flexibility to work on weekends/holidays as required. Continuously learn and adapt to emerging technologies. Mandatory Skills VPN Expertise: Strong knowledge of VPN design, implementation, troubleshooting, and encryption algorithms (e.g., DES, 3DES, MD5, SHA, PKI). Core Networking Knowledge: Thorough understanding of the TCP/IP protocol suite, OSI model, and ability to apply this knowledge to network troubleshooting. Security and Firewall Experience: Proven knowledge of network security, access and perimeter control, vulnerability management, and intrusion detection. Familiarity with SYN flood, replay attacks, and related mitigation techniques. Data Network Experience: Proficiency in LAN/WAN hardware, physical layer infrastructure, data transmission facilities, and interconnecting devices. Troubleshooting Tools: Expertise in using utilities such as lookup, traceroute, ping, netstat, and packet analysis tools like Wireshark and tcpdump. Routing Protocols: Deep understanding of OSPF, BGP, RIP, IPSEC VPN, xDSL, and multicast technologies. Layer 2 Technologies: Strong knowledge of VLANs, VLAN tagging (802.1q), LACP, VLAN trunking, and STP (802.1D and other implementations). Requirements B.E. in Electronics Engineering or Computer Science with 1 3 years of experience in supporting, designing, or implementing IP networks. Hands-on experience in troubleshooting, implementation, and support of large-scale IP networks. Preferred Skills Application Layer Protocols: Working knowledge of FTP, DNS, SNMP, HTTP/HTTPS, LDAP, RADIUS, SMTP, and user authentication mechanisms. Security Products: Experience in providing support for security products such as firewalls, IPS/IDS, and Unified Threat Management (UTM) systems (e.g., URL filtering, antivirus, anti-spam). Operating Systems: Understanding and troubleshooting Windows, Unix, and macOS environments, including related technologies like NIS, NFS, Sun-RPC, and MS-RPC in security-enabled settings. Preferred Certifications JNCIA-JUNOS, JNCIS-Security, JNCIA-FWV, JNCIS-FWV, CCNA, CCNP or equivalent certifications are a strong plus. Join us and be part of the Juniper Way, where we encourage you to: Be Bold Build Trust Deliver Excellence Juniper Networks is an equal-opportunity employer, committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, disability, or veteran status. Reasonable accommodation will be provided throughout the hiring process for individuals with disabilities. Qualification : B.E. in Electronics Engineering or Computer Science with 13 years of experience in supporting, designing, or implementing IP networks.

About Oracle Customer Success Services Oracle Customer Success Services (CSS) follows a One Oracle approach to ensure customer success by offering a comprehensive range of services and solutions. Supported by certified and experienced professionals, CSS accelerates the customer journey by providing expert implementation and support. Through a customer-centric, integrated service model, CSS collaborates closely with Oracle Development to deliver exceptional solutions. Role Overview As a Senior Cloud Security Engineer, you will be responsible for delivering high-quality support and services in Oracle Database, Engineered Systems, and Cloud Technologies for premium customers. This role covers the entire product lifecycle, including architecture design, implementation, optimization, and maintenance. You will work directly with customers to ensure they maximize the value of Oracle s technology solutions. Career Level: IC4 Key Responsibilities 4.5 to 10 years of experience in Oracle Cloud Infrastructure (OCI). Lead the full cycle of Oracle Cloud Security assessments, design, and implementations, ensuring adherence to best practices. Hands-on expertise in Oracle Identity and Access Management (IAM), Identity Cloud Service (IDCS), and cloud security solutions. Implement and manage Active Directory (AD) and IDCS connectivity. Define and maintain role hierarchies, function security policies, and provisioning mechanisms. Perform vulnerability scanning using Qualys Guard and recommend remediation actions. Customize roles and responsibilities while configuring Single Sign-On (SSO) solutions. Analyze and report on application security configurations and compliance status. Support Software Development Life Cycle (SDLC) processes, including environment configuration and migration. Ensure robust User Access Provisioning, Application Control, and Security management. Deliver end-to-end Oracle Cloud Applications Security & Controls services. Required Skills & Expertise Cloud Security Cloud Services Cloud Technologies Diversity & Inclusion at Oracle At Oracle, we believe innovation thrives in an inclusive environment that embraces diverse perspectives. Our career opportunities span industries, roles, countries, and cultures, allowing employees to grow, innovate, and maintain work-life balance. With over 40 years of industry leadership, Oracle operates with integrity and excellence, serving some of the world s top companies. We are committed to fostering an inclusive workforce that encourages thought leadership and innovation. Oracle offers a highly competitive suite of employee benefits, including: Medical and life insurance Retirement planning options Parental leave policies Flexible work arrangements Opportunities to give back to the community through volunteer programs

About the Role As a Senior Support Engineer, you will play a critical role in post-sales technical support, acting as the primary interface between Oracle and its customers. Your primary responsibility will be to analyze, troubleshoot, and resolve complex issues related to Oracle E-Business Suite (EBS) R12 and Fusion Applications. You will provide technical expertise and guidance to customers, ensuring smooth operation and optimization of their Oracle solutions. This role requires strong problem-solving skills, a customer-focused approach, and the ability to work independently while collaborating with internal teams. You will also be involved in process improvements, knowledge sharing, and documentation to enhance support efficiency. Career Level: IC3 Key Responsibilities Provide technical support and troubleshooting for Oracle EBS R12/Fusion Supply Chain, Financials, Planning, and Process Manufacturing. Develop and maintain Oracle SQL, PL/SQL, XML/BI Publisher, Unix Scripts, Forms, Reports, Workflow, OA Framework, SOA/BPEL, OTBI, OIC, XML/HTML, and REST APIs. Perform technical debugging and root cause analysis of complex issues using the above tools. Collaborate with internal and external stakeholders, ensuring timely resolution of critical issues while setting realistic customer expectations. Work on CEMLI (Configurations, Extensions, Modifications, Localizations, and Integrations) development, support, and implementation. Provide proactive support and guidance, helping customers optimize their Oracle applications. Ensure high-quality documentation for architecture, design, technical implementation, support, and testing activities. Work in shifts, including night shifts, as per business requirements (Bangalore, Hyderabad, Noida). Required Qualifications 6+ years of techno-functional experience in Oracle EBS R12/Fusion Applications. Strong hands-on experience in PL/SQL, XML/BI Publisher, Unix, Forms, Reports, Workflow, OAF, SOA/BPEL, OTBI, OIC, REST APIs. Experience in development, support, and implementation of CEMLIs. Strong debugging and troubleshooting skills. Ability to handle customer escalations, set expectations, and provide quality solutions. Strong communication and customer service orientation to ensure customer satisfaction. BE, BTech, MCA preferred; other qualifications with relevant experience will be considered. Preferred Attributes Self-driven and result-oriented, with a proactive approach to problem-solving. Strong analytical skills and the ability to work under pressure in a fast-paced environment. Excellent communication skills (verbal and written) to effectively engage with customers and internal teams. Team player with a collaborative mindset. High flexibility and adaptability in an evolving business environment. Passion for learning and knowledge-sharing to improve processes and mentor colleagues. Why Join Oracle? Work on cutting-edge technologies in Oracle Cloud and EBS. Be part of a global team delivering world-class support solutions. Competitive compensation, career growth opportunities, and access to continuous learning programs. Contribute to the success of some of the largest enterprises leveraging Oracle solutions. If you are a highly skilled technical professional with a passion for solving complex problems and delivering exceptional customer support, we invite you to join Oracle s Support Organization and make an impact! Qualification : BE, BTech, MCA preferred; other qualifications with relevant experience will be considered.

WHAT MAKES US A GREAT PLACE TO WORK We are proud to be consistently recognized as one of the world's best places to work with our One Bain culture, a champion of diversity and a model of social responsibility. We are currently ranked #1 on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 13 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ, and parents. WHO YOU'LL WORK WITH You will join our Technology Delivery team within our Enterprise Technology practice, serving end-to-end technology and digital transformations for our priority clients. You can look forward to being embedded in teams consisting of other driven and curious Bain staff, working alongside other teams on process excellence, architecture, design, and software development, among others. With this uniquely diverse group, you will serve leading companies in every industry, helping them to define and implement tech-enabled transformations. WHAT YOU'LL DO Mission Ensure alignment between technology strategy and implementation, orchestrating client and third party teams Improve efficiency, effectiveness, and quality of clients business processes and operations in the context of large tech transformations Support implementation of large scale transformation programs to ensure efficient and effective implementation of strategic recommendations that align with clients' goals and objectives Help in implementing project management strategies to achieve project objectives, including scope, schedule, and budget Ensure the efficient and effective implementation of strategic recommendations, utilizing project management principles to monitor progress, mitigate risks, and ensure timely delivery of project outcomes Identify issues, create hypotheses, and execute analysis; translate data into meaningful insights; present recommendations to key decision-makers Move the client to action; develop a plan to implement the strategic recommendations; manage the execution Be a mentor to junior team members Essential functions Participate in end-to-end technology and digital transformation projects, solving the most pressing needs of our clients focusing primarily on the delivery and operationalization of strategic initiatives to achieve significant outcomes Establish and implement PMO tools such as Microsoft Project, ServiceNow, LeanIX from inception, guiding the team through onboarding to ensure seamless project operations and efficiency Support initiatives and assist in project management processes and activities, standards and governance to ensure project delivers value according to timeline and quality standards Collaborate with project teams to document and communicate project progress, risks, and issues effectively Stay informed about industry trends, emerging technologies, and best practices in project management to enhance expertise and contribute to client engagements Help in preparing and refining of project deliverables, including comprehensive reports, workshop materials, and compelling business proposals, ensuring alignment with project objectives and client expectations Research the client organization and industry; interview, conduct focus groups and facilitate workshops with client employees, management teams and other stakeholders Contribute to preparing project deliverables, including reports, workshop materials, and business proposals Identify issues, create hypotheses and execute analysis; translate data into meaningful insights; present recommendations to key decision makers Move the client to action; develop a plan to implement the strategic recommendations; manage the execution Be a mentor to junior team members ABOUT YOU Education Required: Bachelor's degree preferably in Business Administration, Computer Science / Engineering, Information management or other tech-related fields Preferred: Courses in digital/tech transformation Experience 2+ years of experience in consulting, preferably within the Tech industry Knowledge, skills and abilities Sound knowledge in IT operating models, enterprise architecture, cloud, process excellence, and business integration Knowledge of project management methodologies and best practices in program management, process improvement, and risk management to deliver tangible results and value through project management expertise Good knowledge of best practices in process improvement and risk management to deliver tangible results and deliver value Adept at bridging software and systems expertise with business leadership requirements Experience using specific project management tools in large IT transformations such as Microsoft Project, ServiceNow, LeanIX Familiarity with project management methodologies and best practices in program management, process improvement, and risk management Ability to assist in preparing and presenting project deliverables to key decision-makers, articulating insights and recommendations clearly Knowledge within Tech B2B specific context Demonstrated strong verbal and written communication skills, effective collaboration, organizational, and problem-solving skills Effective management and working skills, fostering collaboration and ensuring successful execution of project tasks and objectives Robust analytical skillset, with organized and deadline-driven ways of working A solid team player who s also an independent thinker Self-motivated and able to work under pressure and on a tight timeline Qualification : Required: Bachelor's degree preferably in Business...