Incident Management Jobs in Gurgaon

Job Title: Software Support Executive Location: Gurugram Employment Type: Full-Time Experience Required: Fresher Salary: 1.92 LPA Position Overview: We are looking for a motivated and detail-oriented Software Support Executive to join our team in Gurugram. This is an excellent opportunity for fresh graduates who are eager to begin their career in IT support and customer service. Key Responsibilities: Provide first-level technical support to users for software-related queries Manage and resolve support tickets in a timely manner Troubleshoot and analyze issues related to software functionality and performance Escalate complex issues to the development or technical teams when necessary Document support interactions and solutions for future reference Communicate effectively with users to ensure clear understanding and resolution Required Skills: Basic knowledge of SQL for querying and troubleshooting Understanding of software ticketing systems and support workflows Good problem-solving and analytical skills Strong verbal and written communication Ability to learn quickly and work in a fast-paced environment Preferred: Internship or academic exposure to software support or SQL is a plus Familiarity with helpdesk tools like Jira, Freshdesk, or Zendesk

Position: Infrastructure Engineer - SQL, Oracle, Sybase Location: Gurgaon Department: IT / Infrastructure Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is looking for a skilled Infrastructure Engineer with deep expertise in SQL, Oracle, and Sybase databases. The successful candidate will design, optimize, and maintain enterprise database environments ensuring high performance, robust security, and data integrity. Role and Responsibilities: Design, implement, and manage enterprise databases using MySQL, Oracle Database, and Sybase platforms. Optimize database performance by employing techniques such as indexing, partitioning, and query optimization. Troubleshoot and resolve query-related and performance issues to maintain smooth database operations. Implement database backup, recovery, and disaster recovery processes to safeguard data. Develop and maintain database security policies, managing user roles, permissions, and access controls. Collaborate with development teams to understand database requirements and deliver efficient solutions. Document database architectures, configurations, operational procedures, and technical protocols. Monitor database performance and scalability to ensure reliability and efficiency. Evaluate emerging database technologies and incorporate updates as needed. Provide guidance on process accountability, data monitoring, and exception handling to improve data quality. Work with cross-functional teams to optimize business processes through automation and simplification. Utilize data conversion tools and techniques to assist with data migration and transformation initiatives. Skills and Experience: Bachelor s or Master s degree in Computer Science, Information Technology, or a related discipline. Relevant certifications in Oracle, MySQL, or Sybase are preferred. 6 to 8 years of experience in infrastructure engineering with hands-on expertise in MySQL, Oracle, and Sybase databases. Strong SQL programming skills and deep understanding of database management system principles. Proven experience in query debugging, performance tuning, and troubleshooting. Excellent analytical, problem-solving, and communication skills. Familiarity with data migration and transformation processes and tools. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related discipline.

Medical Coder, Revenue Cycle Management (RCM) Location: Gurugram, India Employment Type: Full-time Department: Global Operations About Commure Commure develops AI-powered healthcare solutions to reduce administrative burdens on providers, enabling them to focus on patient care. Our technologies cover clinical documentation, revenue cycle management, patient engagement, and more supporting over 250,000 clinicians across hundreds of care sites nationwide. Role Overview We are looking for an experienced Inpatient Medical Coder with expertise in ICD-10-PCS, DRG assignment, and facility-based Emergency Department (ED) coding. The ideal candidate is detail-oriented, quality-focused, and adept at delivering accurate and compliant coding aligned with regulatory and payer guidelines. Key Responsibilities Assign accurate ICD-10-PCS and DRG codes for inpatient and facility-based ED records. Ensure coding compliance with regulations and payer-specific rules. Collaborate with onshore and India teams to resolve coding queries and ensure timely processing. Keep updated on coding guidelines, regulatory changes, and payer requirements. Consistently meet daily productivity and quality targets. Required Qualifications CCS (Certified Coding Specialist) credential (mandatory). Minimum 1 year of inpatient facility coding experience (preferably 2-3 years). Strong knowledge of: DRG assignment ICD-10-PCS coding Facility-based ED coding Experience with US inpatient medical records. Excellent attention to detail and documentation review skills. Preferred Qualifications Dual certification with CPC (AAPC) along with CCS. CIC (AAPC) certification holders must also have CPC and inpatient coding expertise. Familiarity with coding software platforms and EMR systems. Mission-Driven: Impact healthcare by simplifying provider workflows. Strong Investor Support: Backed by General Catalyst, Sequoia, Y Combinator, and more. Rapid Growth: Achieved over 500% YoY growth before merger; continuing fast scaling. Competitive Benefits: Flexible PTO, medical, dental, vision, parental leave (location dependent).

EHS Officer Project Sites Location: Gurugram, Haryana, India Employment Type: Full-Time, Fixed Term Contract About Siemens Energy Siemens Energy is dedicated to addressing global energy challenges by developing and delivering cutting-edge engineering technologies that improve lives and protect the climate. Join us to make a meaningful impact on society and advance human progress. Role Overview As an EHS Officer at Siemens Energy, you will provide expert guidance and actionable plans to management and employees on Environmental, Health, and Safety (EHS) strategies. You will play a key role in ensuring compliance, mitigating risks, and fostering a safe and sustainable work environment across assigned project sites. Key Responsibilities Provide competent EHS advice and develop action plans to support management in implementing EHS strategies, procedures, guidelines, and goals. Conduct regular site visits to identify, review, and mitigate environmental and health risks, ensuring practical and safe solutions for high-risk activities. Monitor, measure, and report EHS issues transparently and accurately. Assist in preparing and reviewing risk assessments and Job Safety Analyses (JSA), ensuring timely mitigation actions. Ensure all accidents, incidents, and near misses are reported, investigated, and corrective/preventive actions are implemented according to legal and company procedures. Maintain and update all EHS records including policies, risk assessments, safety data sheets, training, and drill documentation. Facilitate EHS training and competency development programs for employees, contractors, and temporary staff. Address employee complaints related to health, safety, or welfare through proper channels and escalate as necessary. Stay current on legal EHS requirements, workplace hazards, and company policies to ensure compliance and risk management. Promote employee involvement in EHS initiatives and promptly address any breaches or complaints. Ensure availability and proper use of Personal Protective Equipment (PPE) based on risk assessments. Qualifications & Experience Degree or recognized Diploma in Engineering or Science. Degree or Diploma in Occupational Health and Hygiene from a recognized institute (e.g., ADIS, RLI/CLI, IIT, NITIE, NICMAR). Preferred: Degree/Diploma in Industrial Safety or Environmental Management recognized by State Technical Boards. NEBOSH International General Certificate (IGC) Mandatory. Certified Lead Auditor Preferred. 7 10 years of relevant experience in EHS roles, preferably in construction, power plants, manufacturing, engineering, or project management. Strong experience in on-the-job coaching and EHS compliance. Excellent communication skills in English (spoken and written). Experience or interest in sustainable development is desirable. Qualification : Degree or Diploma in Occupational Health and Hygiene from a recognized institute (e.g., ADIS, RLI/CLI, IIT, NITIE, NICMAR).

Associate, Technical Application Support (Customer Excellence Analyst) Location: Gurgaon, India Department: Operations Group Grade Level: 07 Job ID: 315830 Company: S&P Global Market Intelligence Overview As a Customer Excellence Analyst on the KY3P platform support team, you ll serve as a critical liaison between clients and S&P Global s internal operations. You'll support onboarding, training, issue resolution, and product adoption for major financial institutions using KY3P a platform that simplifies third-party risk management and due diligence. Key Responsibilities Act as the main point of contact during client onboarding and beyond. Ensure excellent customer service by resolving issues, answering queries, and meeting SLAs. Deliver training sessions and product demonstrations to promote platform engagement. Analyze client feedback and collaborate with internal teams to improve platform experience. Support data validation and integrity checks in coordination with business partners. Track and escalate bugs, feature requests, and product enhancement ideas. Stay current on regulatory trends and how they impact platform usage. Qualifications Education: Bachelor s degree (any field). Experience: 0 2 years (client service experience preferred). Strong communication skills with a client-focused mindset. Ability to multitask and collaborate across departments. Analytical mindset and a willingness to learn product and industry knowledge. What You ll Gain Experience supporting global banks and major financial clients. Hands-on training on industry platforms, regulations, and client management. Access to internal development programs and a strong career growth trajectory. Benefits & Culture at S&P Global Health & wellness coverage Flexible time off and family-friendly policies Learning & development resources Competitive compensation and long-term financial planning tools A global, diverse team built on values of Integrity, Discovery, and Partnership Qualification : Bachelors degree (any field).

Job Summary: Senior Application Specialist Location: Gurgaon, India Grade Level: 10 Department: Operations Group Company: S&P Global Market Intelligence Overview: As a Senior Application Specialist, you will play a pivotal role in delivering expert-level application support for thinkFolio, S&P Global s portfolio management software. You will be the primary liaison for troubleshooting and resolving client issues, maintaining service excellence, and contributing to documentation and process improvements. This role offers extensive cross-functional collaboration and interaction with global clients in the banking, asset management, and hedge fund industries. Key Responsibilities: Serve as a product expert for thinkFolio, offering technical and functional support to clients. Troubleshoot and resolve complex client issues efficiently, escalating when necessary. Manage incoming support requests, ensuring SLAs are met while maintaining clear communication. Document client issues, resolutions, and communication using internal support systems. Collaborate with global teams across business lines and senior management for knowledge sharing and resolution tracking. Contribute to the creation and maintenance of user manuals, troubleshooting guides, and knowledge base content. What You Bring: Education: Bachelor s degree in Computer Science, Information Technology, or related field. Experience: 5+ years in enterprise software support; experience in financial services or investment systems is preferred. Technical Skills: Proficiency in SQL, scripting languages, and data analysis tools. Soft Skills: Strong analytical, problem-solving, and communication skills. Ability to multitask and prioritize under pressure. Mindset: Customer-first attitude with an aptitude for learning new financial technologies and sharing knowledge. What s In It for You: Accelerated growth through exposure to enterprise software used by global financial institutions. Cross-regional collaboration and learning opportunities in a high-impact environment. Access to continuous learning, competitive compensation, wellness programs, and family-friendly benefits. The chance to be part of a global, inclusive organization driven by Integrity, Discovery, and Partnership. About S&P Global Market Intelligence: A division of S&P Global, we provide essential data, insights, and technology that enable clients to make confident decisions. We empower businesses to track markets, manage risk, and identify opportunities in a fast-changing global environment. Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

Job Summary: Associate, Technical Application Support Location: Gurgaon, India Department: Operations Group Division: S&P Global Market Intelligence Role Overview: As an Associate in Technical Application Support, you will be a key technical consultant supporting S&P Global s Channels Data Delivery solutions. You will work closely with global product specialists, sales teams, and external customers to deliver high-quality technical assistance around product deployment, configuration, performance tuning, and troubleshooting. Your expertise will bridge customer environments and our data delivery products, ensuring smooth integration into mission-critical workflows. Key Responsibilities: Provide deep technical support for Channels Data Delivery products, including Xpressfeed Loader deployment and configuration. Assist with sizing, deployment, troubleshooting, and performance tuning in client environments. Partner with pre- and post-sales teams to support client needs and opportunities. Drive innovation by proposing automation and efficiency improvements in support processes. Monitor evolving product features, participate in strategy discussions, and contribute to product testing. Act as the voice of the customer by relaying feedback for product enhancements. Support client implementations, upgrades, migrations, and ongoing technical operations. Who You Are: Education: Degree in Computer Science, Information Systems, or equivalent experience. Experience & Skills: Strong troubleshooting and problem-solving skills with attention to detail. Hands-on experience with software deployments, Windows/Linux OS, and SQL querying. Familiarity with cloud environments (AWS, Azure, or Google Cloud), especially AWS EC2 and RDS/Aurora. Comfortable leading client-facing technical discussions. Preferred: Knowledge of finance, capital markets, and database administration (SQL Server, Oracle, PostgreSQL). Experience with FTP, proxies, network and security protocols, and data integration techniques. Familiarity with Agile/SCRUM and product development lifecycle. What You ll Gain: A dynamic role interacting directly with clients and global teams on enterprise-level financial data products. Exposure to the evolving landscape of financial markets and technology-driven data solutions. Opportunities for career growth through continuous learning, skill development, and cross-functional collaboration. Access to competitive benefits supporting your health, well-being, and financial future. About S&P Global Market Intelligence: S&P Global Market Intelligence provides trusted data, insights, and technology solutions that empower customers to make informed business decisions. Our team is dedicated to excellence, integrity, and innovation in delivering essential intelligence to global markets. Qualification : Degree in Computer Science, Information Systems, or equivalent experience.

Lead DevOps Engineer Location: Gurugram, India Type: Full-Time Experience: 2+ Years Category: Technology About Investwell Investwell (Excel Net Solutions Pvt. Ltd.) is India s leading enterprise software platform for financial advisors. We help top financial advisors manage and grow their clients investments through powerful digital solutions that process lakhs of transactions daily. If you want to be part of a team transforming how millions of Indians invest, this is your opportunity. Role Overview We are looking for a proactive and skilled Lead DevOps Engineer to own and improve our cloud infrastructure, CI/CD pipelines, monitoring systems, and overall deployment processes. You ll be a key player in automating workflows, ensuring production stability, and enabling our engineering team to deliver faster and more reliably. Key Responsibilities CI/CD Ownership: Manage and optimize CI tools (e.g., GitLab) and CD pipelines using Jenkins. Monitoring & Observability: Set up and maintain monitoring tools (e.g., Prometheus, Grafana, Datadog, Sentry, Elasticsearch) for logs, metrics, and traces. Automation: Write Bash/Shell scripts for deployment automation, analytics tasks, and alerting systems. System & Security: Secure environments with firewalls, VPNs, and tools like Cloudflare. Monitor system performance and address bottlenecks. Cloud & Infrastructure: Manage on-premise and cloud environments (AWS, Azure). Spin up and scale infrastructure using ELB and autoscaling. Incident Management: Conduct root cause analysis for system outages or performance issues. Database Operations: Manage permissions, performance, backups, and patching across MySQL, MSSQL, PostgreSQL, etc. Release Coordination: Work closely with developers and QA to ensure secure, smooth, and error-free deployments. Process Optimization: Define and implement efficient development, testing, release, and support workflows across environments. Required Skills & Experience 2+ years of hands-on experience in a DevOps or Systems Engineering role. Proficiency with AWS and Azure, including EC2, Load Balancers, and server orchestration. Experience with GitLab, Jenkins, and CI/CD pipeline creation. Strong knowledge of Bash scripting and automation. Experience with server migration (on-premise to cloud preferred). Proficient in configuring observability tools like Prometheus, Grafana, Datadog, Sentry, Elasticsearch. Understanding of security best practices and tools like Cloudflare. Solid database administration skills (MySQL, PostgreSQL, MSSQL). Proven track record of diagnosing and resolving production issues effectively. Nice to Have Exposure to containerization (e.g., Docker, Kubernetes). Familiarity with Infrastructure-as-Code (Terraform, Ansible). Experience working in Fintech or regulated environments. Perks & Benefits 5-day work week with flexible hours. Group medical insurance coverage up to 3 Lakhs. Free consultations with certified financial planners for your personal financial goals. Guidance and tools to help you begin your investment journey. Fun, collaborative culture with regular office activities. At Investwell, you ll be a part of the infrastructure backbone that empowers India s leading financial advisors. You'll work on real-time systems, drive mission-critical automation, and be empowered to make meaningful decisions every day. Join us to shape the future of fintech infrastructure in India.

Job Title: Senior DevOps Engineer Location: Gurugram, India Job Type: Full-Time | Permanent About G+D Giesecke+Devrient (G+D) has been a trusted global leader for over 170 years, pioneering security technologies that protect billions of people worldwide. Operating across Digital Security, Financial Platforms, and Currency Technology, G+D empowers governments, enterprises, and central banks with innovative SecurityTech solutions. Join us and help shape the future of secure payments and cash management on a global scale. Role Overview As a Senior DevOps Engineer at G+D, you will manage and optimize the development infrastructure for Compass Cash Center the leading cash center workflow platform used worldwide by banks and cash-in-transit (CIT) businesses. Your expertise will enhance our Azure DevOps-based environment, ensuring seamless build, test, and deployment pipelines across diverse platforms. You will collaborate in a cross-site Kanban team with colleagues in India and Germany to drive continuous improvement and operational excellence. Key Responsibilities Plan, build, and optimize development infrastructure leveraging Azure DevOps as the core platform. Design, implement, and manage CI/CD pipelines across Windows and Linux environments. Administer version control systems including Git and Git LFS. Manage ESXi VMware virtualization environments to automate builds and testing processes. Develop and maintain infrastructure as code using PowerShell, Ansible, and Terraform. Implement and optimize Docker containerization and deployment strategies. Integrate and manage auxiliary DevOps tools such as Nexus, Teamscale, SonarQube, and Mend.io. Monitor system performance and troubleshoot infrastructure-related issues proactively. Collaborate closely with cross-functional teams across India and Germany to ensure smooth operations. Promote and implement DevSecOps best practices to enhance security and efficiency. Required Skills & Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or a related technical field. 5+ years of hands-on experience with DevOps tools, practices, and methodologies. Advanced proficiency with Azure DevOps and CI/CD pipeline implementation. Strong experience with Docker container technologies and orchestration. Skilled in scripting and automation using PowerShell, Ansible, and Terraform. Proven experience managing VMware ESXi virtualization environments. Solid understanding of DevSecOps security principles and implementation. Experience with cloud infrastructure automation using ARM Templates or Terraform. Strong problem-solving skills, self-motivated, and well-organized. Excellent communication skills in English, with the ability to work in multicultural teams. Willingness to provide support during critical Go-Live periods. At G+D, our people are our greatest strength. We foster an inspiring, diverse, and inclusive work environment where professionalism and human values thrive. Join a global leader where your work directly impacts the security of billions worldwide. Enjoy competitive benefits, professional growth opportunities, and the chance to be part of a meaningful mission. Shape the future of secure payments with G+D Apply now to become a Senior DevOps Engineer and join a truly global SecurityTech pioneer! Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related technical field.

We re proud to offer an exceptional total rewards package, including bonuses, comprehensive healthcare, insurance benefits, retirement programs, wellness initiatives, and service and performance recognition awards. Plus, we offer various social and recreational activities tailored to each location. Job Description: Client Engineering Security Engineer The Client Engineering Security Engineer plays a crucial role in safeguarding our systems and infrastructure by identifying and addressing security vulnerabilities. This position requires a strong understanding of security best practices, identity and access management, and a proactive approach to threat detection and mitigation. Responsibilities: Security Management: Develop, implement, and oversee security policies and procedures for Azure, Entra ID, Office 365, and Active Directory. Incident Monitoring: Monitor security alerts and incidents to ensure quick identification and resolution. Security Assessments: Regularly conduct security assessments and audits to detect vulnerabilities and potential risks. Identity and Access Management: Manage identity solutions, implementing multi-factor authentication (MFA) and role-based access control (RBAC) to enforce least-privilege principles. Compliance and Governance: Ensure adherence to industry standards and maintain up-to-date documentation for security policies and incidents. Collaboration and Support: Collaborate with IT, DevOps, and other teams to embed security into development and deployment workflows. Additional Responsibilities: Provide guidance on complex issues, share expertise, and promote best practices across teams. What You ll Need: Experience: At least 8 years in IT, including 2+ years of infrastructure engineering or security experience with Office 365, Azure AD/Entra ID, and Active Directory. Education: Bachelor's degree in a technology-related field or equivalent work experience. Certifications: Expert-level certifications in relevant technology platforms are highly preferred. Technical Expertise: Experience in designing, implementing, supporting, and maintaining enterprise-scale IT solutions. Communication Skills: Excellent interpersonal, written, and verbal communication skills, with the ability to effectively present ideas both in-person and remotely. Problem-Solving: Strong troubleshooting and problem-solving skills, with a proactive and adaptable approach to a fast-paced environment. Health Benefits: Medical and prescription drug insurance Dental and vision insurance Critical illness, accident, and hospital indemnity insurance Personalized healthcare support, wellbeing program, and tobacco cessation program Financial Benefits: Health Savings Account (HSA) Flexible Spending Accounts (FSAs) 401(k) plan Employee Stock Purchase Plan (ESPP) Basic life and AD&D insurance Short-term disability insurance About Stryker: Stryker is a leading provider of innovative products and services in MedSurg, Neurotechnology, and Orthopaedics that help enhance patient and healthcare outcomes. With a global reach, Stryker impacts over 150 million patients annually. Employees in certain sales and field roles that require access to customer accounts may be required to obtain various vaccinations as part of their job responsibilities. Qualification : Bachelor's degree in a technology-related field or equivalent work experience.

Job Title: Android Developer About the Role: We are looking for an enthusiastic and experienced Android Developer to join our fast-growing startup. If you re passionate about mobile app development and want to make an impact in a dynamic environment, this is the role for you. As an Android Developer, you will play a key role in designing, developing, and maintaining high-performance Android applications that will deliver an outstanding user experience. A Great Fit for This Role: Excited about start-ups: Thrive in a fast-paced, ever-evolving environment while being part of a small, high-performing team. Self-driven and passionate: You have a strong track record of designing, developing, and maintaining mobile apps, and you are eager to contribute to innovative solutions. Ambitious and solution-oriented: You are passionate about building cutting-edge Android apps with the best possible performance, quality, and responsiveness. Collaborative mindset: Work with cross-functional teams to define, design, and ship new features, and continuously improve the overall performance and functionality of the app. Key Responsibilities: Design & Development: Design and develop advanced Android applications ensuring optimal performance, quality, and responsiveness. Code Translation: Translate designs and wireframes into high-quality, clean, and efficient code. Bug Fixing & Performance Tuning: Identify bugs and performance bottlenecks, and resolve them to enhance the user experience. Feature Collaboration: Collaborate with cross-functional teams to define, design, and implement new features. API Integration: Work with external data sources, APIs, and integrate them seamlessly into the app. Continuous Improvement: Stay up to date with the latest trends in Android development and implement new techniques to improve app quality and functionality. Must-Have Skills and Experience: Java & Kotlin Expertise: Strong hands-on experience in Java and Kotlin development is mandatory, including proficiency in MVP architecture. MVVM Architecture: Experience in MVVM architecture is preferred. Android Design Principles: Deep knowledge of Google s Android design principles, patterns, best practices, and interface guidelines. Mobile Ecosystem Understanding: Experience working with the broader mobile landscape, including mobile architectures, trends, and emerging technologies. External API Integration: Proven ability to work with external data sources, APIs, and design patterns in mobile app development. Unit Testing: Experience with unit testing for robustness, edge cases, and app reliability. Performance & Memory Management: Strong understanding of memory management, network interaction, performance optimization, concurrency, and multi-threading. Computer Science Fundamentals: Excellent grasp of data structures and fundamental computer science concepts. Experience: A minimum of 2+ years of hands-on experience in Android application development. Educational Qualification: A B.S. in Computer Science or equivalent engineering degree from a Tier I or II college. Preferred Skills: Unit Testing: Preferred experience in unit testing code for robustness, including edge cases and usability. Advanced Android Techniques: Knowledge of advanced Android techniques like memory management, network interaction, and performance tuning. If you are looking for an exciting opportunity to grow as an Android Developer in a collaborative and innovative environment, we d love to have you join our team! Take ownership of your work, contribute to high-impact projects, and help shape the future of mobile app technology. Qualification : B.S. in Computer Science or equivalent engineering degree from Tier I or II college.

Job Title: Full Stack Engineer - Global Conference Technology About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support both colleagues and clients. At Gartner IT, we make a significant organizational impact by delivering cutting-edge technology solutions that power Gartner's business. Our culture is rooted in nonstop innovation, an outcome-driven approach, and the belief that great ideas can come from anyone on the team. About This Role: Join the Global Conference Technology Team, where we are committed to delivering exceptional mobile and web experiences for our attendees worldwide. We leverage cutting-edge technologies to support and maintain platforms that enable seamless remote conferences, ensuring the highest quality experience by minimizing incidents and maximizing reliability. Key Responsibilities: Web Application Development: Develop, maintain, and enhance web applications using Angular, SQL, and .NET (C#). Incident Reduction and System Reliability: Implement strategies to reduce incidents and improve system reliability and user experience. Cross-functional Collaboration: Collaborate with cross-functional teams to ensure seamless integration and operation of conference platforms. Stakeholder Communication: Communicate effectively with team members and stakeholders to resolve technical issues and provide updates. Training and Support: Train the Client Success Team on new features and functionalities built by the Innovation teams. Continuous Improvement: Stay updated with the latest industry trends and technologies to continuously improve platform performance and user experience. What You ll Need: Experience: 2 to 4 years of experience as a Full Stack Engineer with expertise in Angular, .NET, and SQL technologies. Cloud Knowledge: Strong knowledge and experience of AWS Cloud technologies. Diagnostic Skills: Excellent diagnostic and problem-solving skills with a proactive approach to identifying and mitigating issues. Communication: Strong communication skills, with the ability to convey technical concepts to both technical and non-technical audiences. Team Environment: Ability to work effectively in a remote, global team environment and adapt to rotating shifts. Bonus Skills: Familiarity with Agile and DevOps practices, experience with incident management tools such as ServiceNow, and understanding of UX/UI principles to ensure intuitive and engaging user interfaces. Passion for Quality: Passion for delivering high-quality products and a commitment to continuous improvement. Additional Notes: If you don't meet every single requirement, we encourage you to apply anyway. You might be the right candidate for this or other roles at Gartner!

Description: Sr. Security Engineer - Application Security About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the Role: The Sr. Security Engineer will be responsible for supporting Gartner s AppSec function. This individual will play an integral role in, executing daily vulnerability Assessments functions; (ii) working closely with Information Security partners, and technology stakeholders to identify risks/vulnerabilities and collaborate with key stakeholders on remediation, developing and tracking risk/vulnerability remediation and prioritize effort across our various business units, partnering to implement security tools, technologies and controls with an appropriate balance of security, business, and user experience, while providing education and training; and engineer automation solutions and/or security tool integrations to assist with day-to-day AppSec responsibilities. What you ll do: Supports day-to-day life cycle management of identification and remediation of security vulnerabilities and threats to Gartner Systems and Data, partnering with key resources on remediation. Ability to create reasonable and actionable recommendations based on the analysis of vulnerability data and impact to Gartner s security posture. Coordinate the orchestration, automation, and management of security technologies and platforms. Own day-to-day life cycle management, including identification, threat assessment, threat modeling and risk avoidance. Apply technical expertise and skills to develop and implement solutions to meet complex business and technical requirements, working collaboratively across functional areas to turn innovative ideas into reality. Define and implement meaningful metrics to measure the effectiveness of security controls through KRIs and security scorecards. Serve as a subject-matter-expert for Application Security; act as a first point of contact for critical issues, security risk assessments and triaging CI/CD issues with Partners and stakeholders. Evaluate business and technical requirements to identify and implement tools, processes, and technologies to improve our security posture in our environments. Ensure the continuous improvement of existing compliance processes. What you ll need: Strong independent critical thinking, problem-solving skills, and the ability to consistently evaluate and pivot based on the current organizational priorities. Proven Experience Developing and maturing KPI s and Metrics to assess the effectiveness of a Application security program. Must Have: 4+ year s of Technical and Professional Expertise. Proven communication, collaboration, and critical thinking skills. Ability to define and communicate risk in a business-relevant language and to non-technical audiences. Deep technical expertise in at least one additional area of Information Security. Ability to think like a bad actor and use that context to develop threat models. Passion for finding flaws in processes and ability to efficiently communicate recommendations to fix them. Proven ability to communicate and educate Engineering and Architecture teams as to why Information Security is an important function to the business. Nice to Have: Familiarity with technical security controls, guidelines, and frameworks outlined by standards such as SOC2, ISO 27001/27013, NIST 800-53. Ability to automate tasks and code solutions to repetitive problems. Scripting or programming experience (Java, .NET, HTML, Ruby, PHP, Perl, C#, Python, JavaScript, PowerShell, Bash). Experience with penetration testing and web application assessment. Who you are: Proven communication, collaboration, and critical thinking skills. Ability to build trusting, meaningful relationships with peers, stakeholders, partners and suppliers. Ability to define and communicate risk in a business-relevant language to both non-technical and technical audiences. Ability to apply expert knowledge to solve complex business/technical issues strategically. Desire for life-long learning and continuous personal/professional development. Don t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

IT Operations Manager Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. What you ll do: We are looking for an IT Operations Manager to join our Corporate Technology team in Gurugram. The role involves working closely with other Specialists to direct and manage all operational activities related to IT Operations spanning across multiple office spaces and collaborate with key stakeholders across geographies to play an active role in monitoring and supervising the operations, ensuring the team members address the requests within the agreed Service level agreements by adhering to the defined processes. You ll play a pivotal role in supervising and managing a team of Specialists and oversee day-to-day operations to meet Service Level Agreements through optimum quality and service. Additionally, you ll need to demonstrate high proficiency in operations procedures, be proactive in communication, and define performance metrics for processes and individuals. You ll ensure effective and efficient working relationships between the team members, maintain a high level of morale and productivity and provide direction to the members on Operations. As an IT Operations Manager, you ll be responsible for monitoring end-user compute infrastructure and resolving system issues, manage installations, upgrades and configurations of both hardware and software, assess system performance, and recommend improvements, resolve or assist with issues escalated by Specialist, provide support and guidance to stakeholders, collaborate with other departments within the organization to resolve issues. You ll also need to lead and manage projects by setting timelines, defining deliverables, and ensuring alignment with business objectives. This includes analyzing reports and statistical data to assess productivity levels and identify root causes for underperformance, developing customized reporting to measure and track operational metrics, and overseeing key weekend initiatives such as user migrations to newer platforms, software and hardware upgrades, and audits. Additionally, you ll coordinate cross-functional teams, monitor progress, address risks and obstacles, and ensure successful project completion within scope, budget, and deadlines. What you ll need: The ideal candidate should have more than five years of experience preferably at a technology or financial firm. The candidate should have excellent computer skills including organizational and time-management skills and proven experience as IT Operations Manager. Experience in Project management for enterprise product implementation. Candidate should have experience with system & application installations, configuration and analysis and good understanding of policy, planning, and strategy. Candidate should have fair understanding of Windows platform and Cloud platforms like Azure. The following areas are preferred: Strong knowledge of designing and implementing office technical infrastructure. Proficiency in OS management and network administration, including TCP/IP, DNS, DHCP, VLANs, routing, and switching. Experience with Azure infrastructure, including Azure Virtual Machines, Azure Active Directory, Azure Networking, and Azure Security. Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Cisco Certified Network Associate) are a plus. The ideal candidate should have the ability to oversee inventory requirements and forecast hardware purchases at regular intervals. Candidate should also have outstanding communication skills, leadership and organizational skills and ability to manage multiple projects and tasks at hand, problem-solving aptitude and assist with important strategy decisions w.r.t project planning and implementation. The candidate should be a self-starter who is structured, action-oriented, and has a sense of urgency, as well as being deadline-oriented and should have the ability to lead a team. Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics.

Job Title: Senior SailPoint Developer Job Description: We are seeking an experienced Senior SailPoint Developer with 9 to 12 years of hands-on experience in SailPoint IdentityIQ development. The ideal candidate will have a strong background in implementing SailPoint IdentityIQ solutions, application onboarding, RBAC configuration, provisioning workflows, access review, and certification campaigns. Software Requirements: SailPoint IdentityIQ Java, Beanshell, XML, SQL/Stored Procedures Active Directory, LDAP Overall Responsibilities: Implement SailPoint IdentityIQ solutions based on business requirements. Develop and maintain connectors for application onboarding (e.g., AD, Web Services, JDBC). Configure Role-Based Access Control (RBAC) within SailPoint IdentityIQ. Design and implement provisioning workflows for Joiner/Mover/Leaver scenarios. Set up access review and certification campaigns in SailPoint. Enforce Segregation of Duties (SoD) within the identity governance framework. Develop and maintain custom rules, tasks, and reports in SailPoint. Category-wise Technical Skills: Application Onboarding: Proficient in methodologies for various platforms such as Active Directory, Web Services, JDBC, etc. RBAC & Provisioning: In-depth understanding of Role-Based Access Control (RBAC) and its implementation in SailPoint. Experience in designing and managing provisioning processes and Joiner/Mover/Leaver workflows. Certification & SoD: Capable of setting up and managing access certifications within SailPoint. Knowledge of Segregation of Duties (SoD) policy enforcement and management. Programming & Development: Strong programming experience in Java, Beanshell, XML, and SQL/Stored Procedures. Ability to develop and maintain custom rules, tasks, and reports in SailPoint. Experience: 9 to 12 years of hands-on experience in implementing SailPoint IdentityIQ solutions. Strong experience in business roles, analysis, design, and implementation. Day-to-Day Activities: Collaborate with stakeholders to gather and understand business requirements. Design and implement SailPoint IdentityIQ solutions to meet business needs. Develop and maintain connectors for application onboarding. Configure and manage RBAC within SailPoint. Design and implement provisioning workflows and policies. Set up and manage access review and certification campaigns. Enforce Segregation of Duties (SoD) within the identity governance framework. Develop and maintain custom rules, tasks, and reports in SailPoint. Troubleshoot and resolve issues related to SailPoint IdentityIQ implementation. Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. SailPoint IdentityIQ certification is highly desirable. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Attention to detail and strong organizational skills. S YNECHRON S DIVERSITY & INCLUSION STATEMENT: Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal-opportunity workplace and an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality, diversity, and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements, and individual qualifications, without regard to the applicant s gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or any other characteristic protected by law. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

About dunnhumby dunnhumby is the global leader in Customer Data Science, helping businesses around the world thrive in today s data-driven economy. Guided by our Customer First philosophy, we enable businesses to grow by championing and advocating for their customers. With deep roots in retail one of the world s most competitive and data-rich industries dunnhumby s expertise now spans multiple sectors, empowering leading brands like Tesco, Coca-Cola, Meijer, Procter & Gamble, and Metro. Our diverse team of nearly 2,500 experts works from offices across Europe, Asia, Africa, and the Americas, driving transformative solutions for some of the most recognized brands globally. About the Role We are seeking an Engineering Manager who is passionate about platform engineering and ready to drive innovation. This is a fantastic opportunity to lead the design and development of a robust, scalable Application Development Platform, collaborating closely with application developers to equip them with the tools and services they need to excel. As part of the Platform Engineering Team, you will focus on creating a reliable and scalable platform using GCP and Azure, while developing critical common services. You ll implement tools like Terraform, ArgoCD, and Kubernetes to optimize the CI/CD pipeline, ensuring seamless, rapid, and reliable software releases. Additionally, you will implement monitoring and performance optimization strategies using tools such as Prometheus, Grafana, and New Relic, ensuring top-tier availability, reliability, and performance. Security will also be a core focus implementing best practices around network security, access controls, and data protection. This role provides the perfect blend of technical leadership, hands-on engineering, and innovation, staying at the forefront of emerging technologies and industry trends within DevOps and Platform Engineering. What You ll Do Technical Leadership & Delivery Lead the design, implementation, and maintenance of infrastructure and deployment pipelines for the platform and services. Develop and enhance our cloud infrastructure on GCP and Azure, leveraging Infrastructure as Code tools like Terraform and CloudFormation. Implement and manage containerized environments using Docker and Kubernetes. Build and optimize CI/CD pipelines using tools like Octopus, GitLab, and TeamCity. Oversee the development of common services to streamline and standardize development across teams. Monitoring & Performance Optimization Deploy and manage monitoring and visualization tools, including Prometheus, Grafana, and New Relic. Drive performance tuning and capacity planning to ensure smooth platform operations. Security & Compliance Define and enforce security best practices across the platform, from network security to access management and data protection. Lead initiatives to enhance the security posture of the platform, ensuring compliance with regulatory and internal requirements. Collaboration & Mentorship Work closely with application development teams to understand their needs and align platform capabilities with development workflows. Mentor and guide engineers, fostering a culture of continuous learning, collaboration, and technical excellence. Innovation & Continuous Improvement Stay ahead of industry trends and bring innovative tools and approaches into the team s practices. Advocate for automation and streamlined processes to enhance team productivity and platform reliability. What You ll Bring 10+ years of experience in platform engineering, infrastructure development, or DevOps, including experience in a leadership role. Strong expertise in cloud platforms especially GCP and Azure and experience building infrastructure using Terraform and/or CloudFormation. Hands-on experience with containerization using Docker, and managing production workloads in Kubernetes. Proficiency in at least two programming languages, such as Python and GoLang. Solid understanding of CI/CD tools such as Octopus, GitLab, or TeamCity. Familiarity with monitoring tools like Prometheus, Grafana, and New Relic. Proficiency in scripting languages such as Bash or PowerShell. Strong understanding of networking principles and security best practices. Proven leadership and team management skills, with the ability to mentor and guide a cross-functional team. Excellent communication and collaboration skills, capable of working across teams and presenting ideas clearly to both technical and non-technical stakeholders. Ability to thrive in a fast-paced, agile environment while maintaining focus on quality. Experience with GitOps methodologies and tools like ArgoCD is highly desirable. Prior experience in a team lead or engineering manager role is a strong plus. What You Can Expect from Us At dunnhumby, we believe in exceeding expectations yours and ours. You ll enjoy a competitive compensation package, along with benefits designed to support your health, well-being, and work-life balance. Some of what we offer includes: Flexible working hours and the freedom to shape your workday. Your birthday off, so you can celebrate you. Investment in cutting-edge technology to support your work. A nimble, fast-paced environment where you have the freedom to experiment, learn, and innovate. At dunnhumby, you ll join a team where curiosity, creativity, and collaboration thrive and where Customer First isn t just a mantra; it s our mission.

Job Title: Customer Contact Comms Associate Location: Gurgaon Qualifications: BBA, BCom, or Any Graduation Experience Required: 1 to 3 Years Language Requirement: English Proficient About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security. With 699,000+ employees across 120+ countries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services leveraging innovation to drive transformation. Visit us at www.accenture.com Role Overview As a Customer Contact Comms Associate, you will be part of Accenture s Finance Operations vertical, responsible for Service Desk Voice Support. Your role includes handling customer queries, resolving disputes, and ensuring smooth service desk operations through voice-based interactions. This is a help desk role requiring ticket resolution, issue diagnosis, and troubleshooting customer incidents. Key Responsibilities Customer Support & Issue Resolution Handle voice-based service desk operations, responding to customer queries. Manage ticketing system to log, track, and resolve issues efficiently. Troubleshoot customer incidents and coordinate with relevant teams for resolution. Ensure SLAs are met while resolving customer queries. Dispute Resolution Investigate and resolve customer disputes related to invoices, payments, and credit notes. Work with internal teams (Sales, Customer Service, Accounts Receivable) to resolve issues. Maintain accurate documentation of dispute cases. Customer Communication Act as the primary point of contact for customer disputes and inquiries. Provide timely updates on dispute status and resolution. Escalate complex disputes to appropriate levels when needed. Skills & Attributes: Adaptability & Flexibility Handle changing priorities. Problem-Solving Skills Analyze issues and find effective solutions. Attention to Detail Ensure accuracy in dispute resolution and documentation. Ability to Perform Under Pressure Manage multiple queries efficiently. Strong Client Relationship Skills Maintain professionalism and customer focus. Work Environment & Scope Work Type: Individual contributor within a team. Decision Impact: Affects own work with moderate guidance from supervisors. Reporting Structure: Reports to direct supervisors and collaborates with cross-functional teams. Shift Requirement: Rotational shifts may be required. Work in a fast-paced global environment with career growth opportunities. Gain experience in customer service, dispute resolution, and service desk operations. Collaborate with top professionals and enhance your problem-solving skills. Qualification : BBA, BCom, or Any Graduation

Job Title: Security Advisor (SailPoint IdentityNow) Location: Gurgaon Educational Qualification: 15 years of full-time education (BE/MCA/MSc preferred) Experience Required: Minimum 5 Years Role Overview As a Security Advisor, you will lead teams in developing and implementing innovative security solutions using SailPoint IdentityNow (IDN) and IdentityIQ (IIQ). Your role will involve defining requirements, designing, building, and testing security components while ensuring compliance with risk-reducing behaviors and processes. You will work on configuration, customization, integration, and troubleshooting for SailPoint and related IAM (Identity and Access Management) platforms like Oracle, IBM, and Saviynt. Key Responsibilities SailPoint Configuration & Customization Design, configure, and customize SailPoint IDN & IIQ. Work with virtual appliances (VA), identity profiles, cloud rules, transformation rules, and migrations. Implement custom rules, workflows, Java BeanShell scripts, JML (Joiner-Mover-Leaver), and SailPoint IIQ API/REST API. Integration & Troubleshooting Configure SailPoint integration with multiple platforms like Active Directory, SAP, Workday, Azure O365, JDBC, and cloud applications. Quickly onboard applications and migrate users. Troubleshoot technical issues, bug fixing, and system enhancements. Implementation & Security Operations Work on access request customization, certifications, auditing, and custom reporting. Develop Quicklinks, user LCM (Lifecycle Management), certification workflows, and forms. Ensure compliance with security policies and industry best practices. Collaboration & Knowledge Sharing Work closely with cross-functional teams to ensure smooth security implementation. Provide technical guidance and mentoring to junior developers. Contribute to team discussions, issue resolutions, and enhancements. Must-Have Skills: Proficiency in SailPoint IdentityNow (IDN). Experience with SailPoint IdentityIQ (IIQ). Strong knowledge of integrating SailPoint with platforms like Active Directory, Workday, SAP, and cloud applications. Hands-on experience in Java/J2EE development. Understanding of IAM concepts, workflows, and certifications. Good-to-Have Skills: Experience in Oracle, IBM, and Saviynt IAM solutions. Knowledge of IT security, compliance, and risk management. Excellent problem-solving, articulation, and presentation skills. Work Environment & Expectations Be a quick learner, team player, and self-starter. Willingness to upskill and learn new technologies. Engage in continuous learning and knowledge sharing. Work on advanced identity and access management (IAM) security solutions. Collaborate with leading security experts in a global environment. Enhance your skills in a challenging, high-growth role.

Job Title: Cloud Target Operating Model Consultant Location: Gurgaon About Capgemini Invent: Capgemini Invent is the digital innovation, consulting, and transformation brand of the Capgemini Group, a global business line that combines market-leading expertise in strategy, technology, data science, and creative design. We help CxOs envision and build what s next for their businesses, focusing on delivering impactful solutions and driving sustainable change. Your Role: As a Cloud Target Operating Model Consultant, you will be responsible for designing and implementing cloud operating models that deliver innovation, agility, cost benefits, and faster time-to-market. You will work with clients to modernize their business operating models by focusing on multiple dimensions such as process, governance, skills, culture, tooling, technology, and organization. You will leverage and maximize clients existing IT investments and communicate with stakeholders at all levels of the organization to design and implement sustainable transformation strategies. Key Responsibilities: Design and implement cloud operating models to ensure innovation, agility, and cost-effectiveness. Take a holistic approach to modernize business operating models, covering processes, governance, tools, and organization. Integrate business operating models with cloud operating models. Lead the design, implementation, and management of cloud centers of excellence. Advise on the implementation of DevSecOps models, automation, and business change processes. Work with hybrid and multi-cloud environments, DevOps, CI/CD, and cloud strategy implementations (AWS, Azure, or GCP). Develop security and governance models for cloud engineering and operations. Drive IT and business automation across product management, engineering, and operations. Apply ITIL and service management principles to optimize operations. Your Profile: Experience working on at least one end-to-end Cloud Target Operating Model engagement. Solid understanding of Cloud Target Operating Models. Project experience in multiple areas such as Cloud Strategy, Business Case, DevOps, FinOps, etc. Proven ability to deliver advisory engagements, driving positive outcomes and opportunities for future work. Leadership experience in delivering large-scale, complex IT transformations aligned to clients strategic goals. Experience in implementing DevSecOps models and automation. Familiarity with hybrid and multi-cloud environments and cloud service models. What You ll Love About Working Here: We recognize the significance of flexible work arrangements. Whether remote work or flexible work hours, you will find the support to maintain a healthy work-life balance. At Capgemini Invent, your career growth is at the heart of our mission. Our wide range of career growth programs will help you explore a world of opportunities. Equip yourself with valuable certifications in the latest technologies, including Generative AI. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world, creating a tangible impact for enterprises and society. With a global team of 340,000 members across more than 50 countries, Capgemini is trusted by clients to unlock the value of technology. Capgemini delivers end-to-end services and solutions, leveraging capabilities in AI, cloud, and data, combined with deep industry expertise. The Group reported 22.5 billion in global revenues for 2023.

Job Information: Work Experience: 3+ years Industry: IT Services Job Type: FULL TIME Location: Gurgaon Key Responsibilities: Ability to drive the major incident to resolution as Incident commander and involve in the post-mortem process. Identify gaps within the current monitoring infrastructure and create/enhance tools to address them. Perform event root cause analysis using logs, tools, and available documentation. Contribute to documentation to improve resolution time. Assess the impact of the potential client or platform-wide incidents and escalate to the appropriate teams. Timely escalation of problems that could be potential risks. Experience with logging/monitoring tools (Kibana, Grafana, Prometheus, or any other standard monitoring tool). Working understanding of web infrastructure (Load balancers, application servers). Bachelor s/Master s degree in Engineering, Computer Science (or equivalent experience). 3+ Years of experience as Devops Engineer. Terraform and CI/CD configuration, pipelines, and jobs. Must have strong knowledge of Terraform. Must have experience in Python. Kubernetes understanding, CLI, service re-provisioning. Must have experience creating Helm charts and performing common k8s maintenance tasks. Minimum 3 years of experience working with containerized applications. Should have hands on experience with AWS Services. Solid understanding of system performance and monitoring. Demanding high availability of service and quality of support service to the customer. Operating system (Linux) configuration, package management, startup, and troubleshooting. Good communication skills with an ability to relay incident details expeditiously, concisely, and accurately. Strong knowledge of infrastructure and application development toward operational support. Highly motivated individual, Self-starter, and a quick learner. Extensive knowledge of Incident/Change/Problem management. Ability to write simple to moderately complex scripts and programs for automation, tools, frameworks, dashboards, alarms. (Python, TypeScript, Bash). Qualification : Bachelors/Masters degree in Engineering, Computer Science (or equivalent experience).