Incident Response Automation Jobs in Mumbai

Sr. Infrastructure Operations & Services Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Company Overview Nomura is a global financial services group spanning ~30 countries and regions. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, Nomura has a long-standing tradition of disciplined entrepreneurship and thought leadership. Nomura Services India (Powai) supports global operations with world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support. Powai serves as a critical platform for Nomura s growth and global expansion strategy. Role Overview The Sr. Infrastructure Operations & Services role offers an opportunity to join a global, diverse engineering team in a hands-on capacity. You will be responsible for supporting and optimizing Nomura s cloud infrastructure while collaborating with cross-functional teams to ensure reliability, scalability, and operational excellence. Key Responsibilities Cloud Operations & Support Provide follow-the-sun support for the Global Cloud Operations team, including on-call rotation and weekend coverage as required. Lead incident response and problem resolution with urgency, ensuring minimal business disruption. Manage cloud environments across AWS platforms, ensuring stability, performance, and security. Infrastructure & Automation Deliver Public Cloud projects through design and implementation, collaborating with Cloud Engineering teams. Develop and maintain robust Infrastructure as Code (IaC) artifacts using tools such as Terraform, AWS CloudFormation, and Ansible. Optimize cloud systems to improve reliability, scalability, and deployment velocity. Kubernetes & Container Management Troubleshoot and resolve issues related to Kubernetes infrastructure, networking, and container orchestration. Collaborate with software engineering teams to optimize application deployment and performance on Kubernetes environments. Documentation & Compliance Document processes, procedures, and configurations to facilitate knowledge sharing. Ensure adherence to compliance and regulatory requirements. Required Skills & Experience Hands-on experience: 5 8 years in AWS platform management. Automation & IaC: Proficiency with Terraform, AWS CloudFormation, Ansible. Kubernetes & Containers: Working knowledge of Rancher/RKE2 and AWS EKS; containerization with Docker/Podman. Monitoring & Logging: Experience with Prometheus, Grafana (preferred), ELK stack. Operating Systems: Strong Linux/Unix/Windows skills. Excellent problem-solving, communication, and collaboration skills. Ability to thrive in fast-paced, high-pressure environments. Preferred Skills AWS certifications (e.g., Solutions Architect, SysOps Administrator). Kubernetes certifications (e.g., CKA, CKAD). Experience with CI/CD pipelines and hybrid/multi-cloud strategies. Programming skills in Python for cloud API automation. Strong interest in emerging cloud and infrastructure technologies. Why Join Nomura This role provides a unique opportunity to drive cloud infrastructure strategy, implement automation, and support global operations in a highly dynamic and collaborative environment. You will work at the forefront of emerging technologies while contributing to Nomura s global technology footprint.

IT Support Engineer / System Administrator Location: Mumbai Reporting To: Lead IT Infrastructure About the Role We re looking for a proactive and technically sound IT Support Engineer / System Administrator to join our growing IT team. In this role, you'll manage day-to-day IT operations, support internal users, and maintain the stability, performance, and security of our IT infrastructure across systems and networks. You ll be responsible for ensuring seamless technology operations across platforms Windows, macOS, network devices, cloud tools, and security systems. Key Responsibilities System & Device Management Install, configure, and maintain desktops, laptops, servers, and peripherals across Windows and macOS environments. Deploy and manage software, drivers, and operating system updates across all user systems. Maintain IT asset inventory and track hardware, accessories, and mobile devices using asset management tools or spreadsheets. User & Access Management Manage users, groups, and permissions via Active Directory and Microsoft 365 Admin Console. Support onboarding and offboarding processes in collaboration with HR and Operations ensure timely device provisioning and deactivation. Network & Security Operations Set up and manage firewalls, routers, switches, VPNs, and wireless access points to ensure secure and reliable connectivity. Configure and manage VPN access for remote employees and secure inter-office communication. Implement and monitor endpoint protection, antivirus, and malware defense tools. Perform regular system audits to ensure compliance, performance, and data protection. MDM & Remote Device Management Configure and manage MDM solutions like Microsoft Intune and Jamf to enforce security policies and manage devices remotely. IT Support & Troubleshooting Provide L1/L2 support for user issues related to hardware, software, email, VPN, printers, and connectivity. Use IT ticketing systems for issue tracking, prioritization, and resolution. Offer critical IT support during live events, production peaks, or project deliveries. Documentation & Compliance Create and maintain documentation: system configurations, procedures, issue logs, and troubleshooting guides. Support internal and external IT audits with system logs, reports, and policy documentation. Help define and enforce IT usage, security, and access policies. Skills & Qualifications Bachelor s degree in Computer Science, IT, or a related field. 4+ years of hands-on experience in IT support or system administration roles. Strong knowledge of Windows OS, macOS, and core networking principles. Experience with Active Directory, Microsoft 365, and cloud collaboration tools. Working knowledge of MDM platforms (Microsoft Intune, Jamf) and endpoint security tools. Familiarity with configuring firewalls, VPNs, and enterprise networking equipment. Strong problem-solving skills and a user-first mindset. Ability to work independently, prioritize issues, and support users both on-site and remotely. You ll be part of a dynamic team that values innovation, reliability, and continuous learning. This is a hands-on role with direct impact keeping our people connected, productive, and secure every day. Qualification : Bachelors degree in Computer Science, IT, or a related field

Job Title: SOC Manager Location: Mumbai Education: Graduate / Post-Graduate Experience: 14 18 years in IT Security / Information Security Certifications Required: CISSP or CISM About the Role We are seeking an experienced and dynamic SOC Manager to lead our Security Operations Center (SOC) and drive our cybersecurity defense strategy. The ideal candidate will have deep expertise in IT security, excellent leadership capabilities, and a proven track record of managing 24/7 SOC operations. In this critical role, you will be responsible for monitoring, detecting, responding to, and preventing cybersecurity threats across the organization. Key Responsibilities Leadership & Team Management: Lead, mentor, and manage the SOC team to ensure high performance and continuous development. Foster a high-performance culture, emphasizing ownership, accountability, and collaboration. Act as the primary escalation point for high-priority security incidents. SOC Operations: Oversee 24/7 security monitoring and real-time threat detection across the organization s infrastructure. Ensure smooth operations of SOC processes and consistent coverage of security monitoring tasks. Incident Management: Direct and coordinate all aspects of the incident response lifecycle identification, containment, investigation, remediation, and recovery. Ensure timely escalation and communication with executive leadership during major incidents. Security Tools & Technologies: Manage and optimize security tools and platforms including SIEM, PAM, firewalls, proxies, endpoint protection, etc. Ensure tools are properly configured and tuned for optimal threat detection and minimal false positives. Threat Intelligence & Analysis: Utilize threat intelligence feeds and platforms to proactively monitor emerging threats. Correlate threat intelligence with internal data to assess risk and recommend defensive strategies. Process Improvement & Automation: Drive continuous improvement and automation of SOC processes using SOAR and related tools. Enhance response efficiency through playbooks, automation scripts, and workflow optimization. Cross-Team Collaboration: Collaborate with IT, Application, and Network teams to ensure unified security efforts and seamless incident resolution. Act as a bridge between technical teams and business stakeholders. Reporting & Metrics: Define and report on key SOC performance metrics (KPIs) such as mean time to detect (MTTD) and mean time to respond (MTTR). Provide executive-level reporting on security incidents, trends, and the overall threat landscape. Compliance & Risk Management: Ensure SOC operations adhere to internal policies and external standards (e.g., ISO 27001, NIST, SEBI regulations). Support audits and compliance initiatives by providing evidence, reports, and expert insights. Security Posture Enhancement: Evaluate and recommend new technologies and methodologies to enhance detection and response capabilities. Contribute to the development and refinement of the organization s cybersecurity strategy. Training & Development: Lead SOC training initiatives to ensure analysts stay updated on the latest threats, tools, and best practices. Foster a learning environment with a focus on upskilling and career development. Key Skills & Competencies Leadership: Proven experience leading SOC or security teams in a fast-paced, mission-critical environment. Communication: Excellent verbal and written communication skills; ability to present to senior leadership and external stakeholders. Analytical Thinking: Strong problem-solving abilities; capable of analyzing complex security incidents and identifying root causes. Time Management: Exceptional organizational and prioritization skills; able to respond rapidly to high-impact incidents. Attention to Detail: Meticulous in investigation, documentation, and reporting. Mandatory Requirements 14 18 years of relevant experience in IT Security or Information Security CISSP or CISM certification (mandatory) Strong background in incident management, SOC tools, and regulatory compliance Hands-on experience in security monitoring, SIEM, SOAR, and threat hunting Be at the forefront of protecting a critical enterprise from evolving cyber threats Lead a talented team and shape the future of cybersecurity operations Exposure to a wide range of advanced tools and technologies Work in a culture that values innovation, accountability, and continuous learning Qualification : Graduate / Post-Graduate

Job Title: Assistant Manager / Deputy Manager IT Security Location: Mumbai Education: Graduate / Post-Graduate Experience: 4 10 years in IT & IT Security (minimum 2 years in a relevant security role) Role Overview We are seeking a driven and technically skilled Assistant Manager / Deputy Manager IT Security to join our cybersecurity team in Mumbai. This role focuses on Vulnerability Management, Penetration Testing, and Security Assessments across infrastructure and applications. You ll play a key role in identifying security risks, conducting security testing, and ensuring the overall resilience of our systems against evolving cyber threats. Key Responsibilities Perform Vulnerability Assessments and Penetration Testing (VAPT) on network infrastructure, web and mobile applications, and thick-client applications. Conduct configuration reviews for operating systems (Linux, UNIX, Windows) and databases, as well as security devices such as firewalls, routers, and switches. Perform manual and automated web application testing. Conduct source code reviews using both automated tools and manual techniques. Prepare comprehensive technical reports, including risk ratings and mitigation strategies. Ensure timely delivery of status updates, findings, and final reports to stakeholders. Collaborate with development and production teams for false-positive elimination. Stay updated with the latest threats, vulnerabilities, attack vectors, and exploits. Create and share threat intelligence reports on emerging security threats. Conduct cyberattack simulations and Red Team exercises to assess organizational preparedness. Support the design and evaluation of security architectures for infrastructure and applications. Required Skills & Experience Technical Experience (minimum 2 years in the below areas): Vulnerability Assessment and Penetration Testing (VAPT) Application Security Testing (Web, Mobile, APIs, Thick Clients) Patch Management and System Hardening Network Security Architecture Review Cybersecurity assessments and Red Teaming Security architecture design and review Hands-on experience with security tools such as: Nessus, Acunetix, IBM AppScan, nmap, Burp Suite, etc. Strong knowledge of Linux / UNIX systems (e.g., IBM AIX, Sun Solaris, HP UX) Familiarity with Active Directory and identity/access management Solid understanding of security frameworks and compliance requirements Experience preparing professional-grade PowerPoint presentations for technical/non-technical stakeholders Core Competencies Analytical Thinking: Ability to break down complex issues into actionable insights. Problem Solving: Strong troubleshooting skills in a dynamic IT security environment. Communication: Excellent written and verbal skills; capable of conveying complex security topics to different audiences. Collaboration: Proven ability to work across departments to deliver cohesive security solutions. Attention to Detail: High standard of accuracy in testing, documentation, and reporting. Work on cutting-edge security assessments across diverse platforms. Collaborate with a highly skilled team of cybersecurity professionals. Engage in Red Team operations and real-world attack simulations. Stay ahead with continuous learning in the ever-evolving threat landscape. Be a key player in strengthening the organization's overall security posture. Qualification : Graduate / Post-Graduate

Job Title: DevSecOps Engineer Location: Mumbai Education: Graduate / Post-Graduate in Computer Science, Engineering, or a related field Experience: 2 8 years in IT / IT Security (Minimum 2 years in a relevant DevSecOps role) Role Overview We are looking for a DevSecOps Engineer with a strong security-first mindset and deep experience in automating and securing CI/CD pipelines. This role will focus on integrating security into the software development lifecycle, ensuring reliable and secure deployment of cloud-native applications, and maintaining robust infrastructure-as-code practices. The ideal candidate will have hands-on experience in cloud deployments, scripting, infrastructure automation, and a solid understanding of secure coding and development practices. Note: Candidates must be eligible for and able to pass DHS Suitability Clearance. Key Responsibilities Integrate SAST, DAST, and SCA tools into the CI/CD pipeline for automated application security scanning. Define, develop, and maintain CI/CD strategies and pipelines, especially for managing Infrastructure as Code (IaC). Lead build, deployment, and monitoring standards for secure and scalable application delivery. Collaborate with Agile development teams to implement end-to-end automation of application and infrastructure deployments in cloud environments. Automate provisioning and configuration of infrastructure using scripting and templating tools. Maintain and optimize CI/CD tools such as Jenkins, Travis, Ansible, and Kubernetes. Work closely with development, operations, and vendor teams to resolve technical issues and improve system reliability. Monitor, support, and maintain installed systems and infrastructure, ensuring maximum availability and performance. Create and maintain scripts for system efficiency, automation, and operational improvements. Contribute to the design and implementation of secure, scalable, and highly available systems. Ensure strong backup, redundancy, and security strategies are in place and actively maintained. Identify performance bottlenecks and work with development teams to implement solutions. Required Skills & Experience Technical Skills: Strong scripting skills in one or more languages: Shell, Python, Ruby, Perl, Go, Groovy, Helm, PowerShell, etc. Experience with: Infrastructure as Code (IaC) tools and practices Cloud deployments and monitoring of web applications Operating systems: Strong in UNIX/Linux Networking concepts, particularly OSI layers and TCP/IP Experience with the administration and tuning of application stacks such as: Tomcat, JBoss, Apache, NGINX, Ruby, etc. Hands-on experience with: CI/CD tools: Jenkins, Travis, etc. Configuration management: Ansible Container orchestration: Kubernetes Mindset & Soft Skills: Security-first mindset with understanding of secure coding and DevSecOps principles Demonstrated ability to build secure and reliable infrastructure and pipelines Strong analytical and problem-solving skills Effective verbal and non-verbal communication and collaboration skills Proactive, self-driven, and able to work in fast-paced environments Preferred Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or a related field Experience with DevSecOps in regulated or security-sensitive environments Familiarity with compliance requirements and security standards Be at the forefront of secure DevOps practices in a growing and tech-forward organization Work with cutting-edge technologies and tools in cloud-native environments Collaborate with a high-performing, cross-functional team Contribute to meaningful, security-focused development initiatives Competitive compensation and professional growth opportunities Qualification : Graduate / Post-Graduate in Computer Science, Engineering, or a related field

Job Title: Security Automation Engineer Location: Mumbai Education: Graduate / Post-Graduate in Computer Science, Engineering, or a related field Experience: 2 8 years in IT / IT Security (Minimum 2 years in security automation or relevant role) Role Overview We are looking for a Security Automation Engineer with a strong foundation in scripting, system administration, and security tooling. In this role, you'll be responsible for automating key security functions, integrating security tools with enterprise systems, and enabling security visibility across infrastructure through dashboards and reporting. If you re passionate about automating security operations and building scalable security workflows, we want to hear from you. Key Responsibilities Security Tooling Implementation: Evaluate and implement new security tools and technologies aligned with organizational needs. Tool Integration & Automation: Automate security operations by integrating various tools and platforms using APIs, custom scripts, and automation frameworks. Ticketing System Integration: Link security tools with ITSM/ticketing platforms to streamline incident and alert workflows. Dashboard & KPI Automation: Develop scripts/tools for automated generation of security dashboards and KPI reports. CI/CD Security Integration: Collaborate with DevSecOps teams to build and enhance secure CI/CD pipelines, embedding security controls into the SDLC. Internal Enablement & Training: Provide internal training and documentation to help teams safely adopt and manage automation scripts. Cross-Functional Collaboration: Work closely with IT, DevOps, and security teams to ensure effective and secure automation implementations. Required Skills & Experience Technical Skills: Scripting & Automation: Hands-on experience with scripting languages such as PowerShell, Shell, Python, Perl, Ruby, Go, Groovy, and Helm. Tooling & Integration: Experience in automating and integrating tools through REST APIs, CLI, or other interfaces. System Administration: Proficiency in UNIX/Linux environments installation, configuration, and troubleshooting. Networking Fundamentals: Strong understanding of OSI layers, TCP/IP, and general networking concepts. Application Stack Management: Exposure to application servers like Tomcat, JBoss, Apache, NGINX, and Ruby, etc. Programming Background (Basic): Ability to write and understand code for automation and tool integration. Preferred Qualifications Bachelor s or Master s in Computer Science, Information Security, or a related technical field. Prior experience in security automation, DevSecOps, or security operations. Exposure to CI/CD environments and security tooling within development pipelines. Core Competencies Problem-Solving: Ability to break down complex security tasks and automate them efficiently. Collaboration: Strong team player with experience working across departments. Communication: Effective verbal and written skills, especially for internal knowledge sharing. Security Mindset: Proactive approach to improving security posture through automation. Be part of a modern security team driving automation-first security operations. Work with cutting-edge tools and cloud environments. Collaborate with skilled professionals in a cross-functional setup. Opportunity to create impact by improving security visibility and efficiency. Competitive compensation and growth opportunities. Qualification : Graduate / Post-Graduate in Computer Science, Engineering, or a related field

Job Title: Deputy Manager IT Governance Location: Mumbai Experience: 6 10 Years Employment Type: Full-Time Education: Graduate in any discipline Designation: Deputy Manager Position Summary We are looking for a highly skilled and experienced Deputy Manager IT Governance to lead and support IT governance, risk management, and compliance initiatives. The ideal candidate will have a solid foundation in IT audit, risk lifecycle management, compliance frameworks (e.g., PCI-DSS, COBIT, NIST, GDPR), and demonstrated experience in aligning IT strategy with organizational goals. Key Responsibilities Governance, Risk & Compliance (GRC) Oversee risk assessments, remediation, monitoring, and governance activities across IT processes. Implement and manage risk mitigation plans and ensure periodic reviews of entitlement and access. Maintain risk registers and risk heat maps; track closure of identified risks within set timelines. Collaborate with cross-functional teams (IT, Legal, HR, Admin, etc.) to ensure strong internal controls. Conduct and support internal and external IT audits, including those required by CAG and under Companies Act 2013. IT Governance Framework Implementation Assist in deploying IT governance frameworks such as COBIT and ITIL to define roles, accountability, and decision-making across IT. Develop, maintain, and communicate IT policies, ensuring alignment with business objectives and compliance requirements. Contribute to lifecycle management of IT policies and procedures creation, approval, communication, and revision. Strategic Planning & Performance Management Align IT initiatives and investments with business strategy and measurable objectives. Track key IT performance indicators (KPIs) and drive value through IT performance and service delivery. Identify opportunities for continuous improvement in IT governance and operations. Compliance & Regulatory Alignment Ensure compliance with internal policies and external regulations such as GDPR, RBI, SEBI guidelines, and PCI-DSS. Provide support during regulatory audits and ensure timely closure of compliance gaps. Work on financial, HR, corporate governance, and administrative audits to ensure holistic risk coverage. Stakeholder Management & Communication Liaise with business units and senior management to communicate IT governance priorities and risks. Prepare governance meeting materials, track action items, and ensure alignment across business and IT functions. Educate internal stakeholders on risk awareness, compliance best practices, and IT governance principles. Required Experience & Skills Experience: 6+ years of experience in IT, including 3+ years in IT Governance, Risk Management, Compliance, or IT Audit. Preferred exposure to both public sector and private enterprise audits. Technical Knowledge: Deep understanding of frameworks such as COBIT, ITIL, NIST, PCI-DSS, ISO27001, SOX. Familiarity with application security, data privacy, identity & access management, and information security domains. Knowledge of GDPR, IT regulatory compliance, and internal controls. Skills: Strong communication and presentation abilities with the capability to influence stakeholders across all levels. Analytical, structured thinking with experience in MIS reporting, governance documentation, and RCA preparation. Familiarity with security incident response and entitlement management. Ability to manage cross-functional projects and drive change. Desirable Certifications (Preferred but not Mandatory) CISA, CISM, CRISC, CGEIT, ITIL, ISO 27001 Lead Auditor/Implementer, PMP Play a pivotal role in shaping IT governance and compliance frameworks. Contribute to strategic business planning by aligning IT with enterprise risk goals. Gain exposure to regulatory and statutory audit processes, including CAG and Companies Act compliance. Qualification : Graduate in any discipline

Job Title: Lead IT Infrastructure & Security Reports To: Head IT Location: Mumbai Experience: 8 12 Years Education: B.E. / B.Tech. in Information Systems, Computer Science, Information Security, or a related field Role Overview: We are seeking a self-driven and highly skilled IT Infrastructure & Security Lead to manage and secure our IT landscape across all pan-India locations for Matix Fertiliser and Chemicals Ltd. This role involves the implementation, optimization, and security of IT infrastructure, ensuring high system uptime, performance, and protection against modern cybersecurity threats. You will play a key role in aligning IT infrastructure and security strategies with organizational goals, driving best practices, and leading initiatives that reinforce reliability, resilience, and regulatory compliance. Key Responsibilities: IT Infrastructure Management: Ensure the efficient utilization, uptime, and performance of IT systems and infrastructure across the organization. Set measurable KPIs and performance benchmarks; continuously monitor and improve against them. Manage enterprise-wide connectivity, including MPLS, LAN, and WAN infrastructure across all office locations. Oversee design, installation, monitoring, and troubleshooting of enterprise networks and systems. Manage and maintain Active Directory (AD) environments. IT Security Oversight: Administer and monitor cybersecurity tools and platforms including: Microsoft 365 Defender CrowdStrike EDR FortiGate Firewalls Checkpoint Email Protection DLP, IDP/IPS systems, and Routers Collaborate with Head IT on implementing key cybersecurity initiatives in line with the IT roadmap. Conduct risk assessments, manage vulnerabilities, and ensure compliance with internal security standards and external regulations (ISO 27001, SOC2, DPDP, etc.). Lead efforts in business continuity planning (BCP) and disaster recovery (DR) for critical IT systems. Operational & Vendor Management: Handle the procurement and lifecycle management of IT assets (laptops, servers, storage devices, printers, networking products, etc.). Source, contract, and review IT vendors and service providers. Coordinate with ISP and MPLS providers for reliable network connectivity. Manage licensing and deployment of MS Outlook 365 suite and associated tools. Backup & Data Management: Implement and manage centralized and decentralized backup solutions, ensuring data integrity and recovery readiness. Required Skills & Competencies: Technical: Solid knowledge of enterprise IT networks, cybersecurity tools, and infrastructure architecture. Hands-on experience with Windows Server environments, AD, O365, and security operations tools. Experience in security incident management, IT audits, and implementing frameworks like ISO 27001 or SOC2. Certifications (Preferred): CCNA, CEH, CISA, CISSP, CISM Familiarity with the ITIL Framework is an added advantage. Behavioral: Strong leadership and project management skills. Excellent communication and interpersonal abilities to engage with cross-functional teams and external partners. Proven client management skills and ability to work under minimal supervision. High attention to detail and a proactive mindset. Qualification : B.E. / B.Tech. in Information Systems, Computer Science, Information Security, or a related field

Job Title: Senior Manager Business Continuity Management (BCM) Department: Compliance & Information Security Location: Mumbai Job Summary: We are seeking an experienced and certified Senior Manager BCM to lead the Risk Management & Business Continuity Management (BCM) function under the Compliance & Information Security (C&IS) division. This role involves close collaboration with business operations and cross-functional teams across Infinx and its subsidiaries. You will be responsible for managing enterprise risk assessments, business impact analyses, continuity planning, and disaster recovery strategies to ensure organizational resilience. You will act as the single point of contact (SPOC) for all Risk Management and BCM activities, including internal and external audits. The role reports directly to the Director C&IS and contributes to broader compliance initiatives. Key Responsibilities: Lead and manage enterprise-wide risk assessments and business continuity initiatives (BIA, RTO, RPO). Develop and implement risk mitigation strategies and recovery plans; ensure regular testing and validation. Establish and maintain BCM policies, standards, and procedures aligned with ISO 22301 and ISO 31000. Conduct internal risk reviews and support external audits (ISO 27001, SOC 2 Type II, etc.). Track and follow up on identified risks and ensure timely resolution with stakeholders. Prepare and deliver detailed risk reports, dashboards, and proposals to senior leadership. Analyze operational and risk data to identify patterns and recommend preventive actions. Collaborate with compliance, IT, and operations teams to maintain enterprise risk posture. Contribute to other compliance and information security initiatives as required. Required Qualifications & Skills: 3 5 years of relevant experience in Risk Management and Business Continuity. Strong knowledge of ISO 31000, ISO 22301, and ISO 27001 standards. Hands-on experience in BIA, risk assessment, mitigation, and treatment processes. Internal/external audit experience for ISO 27001. Certified in CRISC or CRMP. ISO 22301 Lead Auditor (LA) or CBCP certified. Excellent communication skills both written and verbal. Proficient in MS Office tools (Word, Excel, PowerPoint) for documentation and reporting. Preferred Qualifications: Experience with SOC 2 Type II audits. Knowledge of HIPAA and HITRUST compliance frameworks.

Job Title: Customer Success Manager Cybersecurity Location: Mumbai, Maharashtra, India Department: Customer Success | Full-Time About CloudSEK At CloudSEK, we re on a mission to build the world s fastest and most reliable AI-driven cybersecurity technology. Founded in 2015 and headquartered in Singapore, we ve grown rapidly to become one of India s most trusted cybersecurity product companies. Our proprietary AI and ML-powered platform offers real-time detection and resolution of digital threats across various internet sources. CloudSEK s product suite includes: XVigil: Digital Risk Protection Platform BeVigil: Attack Surface Monitoring Tool SVigil: Contextual AI for Supply Chain Risk Monitoring We re proud recipients of multiple accolades, including: NASSCOM-DSCI Security Product Company of the Year NetApp Excellerator s Best Growth Strategy Award $7M Series A funding led by MassMutual Ventures Join us as we redefine digital risk management across the globe. Role Overview: Customer Success Manager Cybersecurity We are looking for a Customer Success Manager (CSM) with a strong background in cybersecurity to manage strategic customer accounts and ensure they realize maximum value from CloudSEK s solutions. You ll be the primary point of contact for clients, combining your relationship management skills with technical cybersecurity expertise to deliver an outstanding customer experience and drive retention, engagement, and growth. Key Responsibilities Account Management Serve as the main liaison for a portfolio of strategic enterprise clients Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews (ABRs) to align customer goals with product capabilities Visit clients at least twice a year to strengthen relationships and understand evolving cybersecurity needs Cybersecurity Expertise Provide expert insights on threat intelligence, data leak prevention, and digital risk protection Act as a trusted cybersecurity advisor, interpreting threat data generated by CloudSEK s platforms Work closely with client security teams to optimize product usage and threat response Customer Engagement Build strong relationships with key stakeholders including CXOs and CISOs Cultivate customer champions to support advocacy and referrals Deliver customized threat intelligence reports and collect feedback for continuous improvement Revenue Growth and Retention Identify upsell and cross-sell opportunities within assigned accounts Drive on-time subscription renewals and ensure Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) targets are met Support the sales team with referrals and client expansion strategies Product Adoption & Feedback Ensure 100% utilization of subscribed features and solutions Conduct regular configuration and usage reviews Gather client feedback and contribute to product roadmap planning Operational Excellence Maintain accurate account records using CRM tools Share knowledge internally through documentation, training, and internal presentations Ideal Candidate Profile 5+ years of experience in Customer Success, Account Management, or Cybersecurity consulting Strong understanding of cybersecurity principles, digital risk management, and threat intelligence Excellent communication and relationship management skills Proven track record in driving customer satisfaction, retention, and account growth Ability to manage multiple accounts and prioritize tasks effectively Tech-savvy, detail-oriented, and driven by customer outcomes Bonus Points If You Have Experience conducting onsite meetings and business reviews Knowledge of Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) metrics Experience analyzing cyber threats and delivering value-based recommendations Perks & Benefits at CloudSEK Competitive compensation and performance incentives Flexible working hours and a vibrant office culture Free food, unlimited snacks, and beverages Regular team events, music sessions, and creative showcases An opportunity to make a real-world impact in a fast-scaling cybersecurity company Join CloudSEK Empowering the Future of Cybersecurity If you're a customer-focused professional with a passion for cybersecurity and client success, we d love to meet you. At CloudSEK, your work will protect global digital assets while you grow with a world-class team. Apply now and be part of our journey to secure the digital world.

Position: Sr. Network & Security Engineer Location: Andheri, Saki Naka, Mumbai Employment Type: Full-Time, Permanent About Swan Solutions: Swan Solutions is a rapidly growing IT Infrastructure service provider with a turnover of 500 Crore. Headquartered in Mumbai, the organization has been successful for over 33 years. Swan partners with industry leaders like HP, Cisco, Microsoft, VMware, and NetApp, delivering IT solutions to BFSI, PSU, SMBs, and corporate houses. We specialize in IT hardware and networking solutions, including servers, blades, peripherals, networks, and cloud technologies. Culture at Swan: At Swan, we encourage innovation and embrace challenging IT projects while having fun and celebrating the people who make it all happen. Our open-door culture allows everyone with a good idea to voice it and collaborate in transforming ideas into reality. Accountable, vibrant, willing to learn, independent, and impactful are key attributes of the Swan team. Job Role: Sr. Network & Security Engineer As a Senior Network & Security Engineer, you will be responsible for designing, configuring, and maintaining network infrastructure while ensuring robust security protocols are in place to protect the organization's IT systems. Key Responsibilities: Network Engineering: Design, configure, and deploy network solutions, including LAN, WAN, and WLAN. Optimize network performance and troubleshoot issues to ensure network availability and reliability. Implement and maintain network protocols, routing, and switching configurations. Collaborate with IT teams to integrate network solutions with existing systems. Monitor network traffic and performance using network management tools. Security Engineering: Develop and implement security policies, procedures, and standards to protect network infrastructure and data. Conduct regular security assessments, vulnerability scans, and risk analyses to identify and mitigate threats. Design and implement firewalls, intrusion detection/prevention systems (IDS/IPS), and other security measures. Monitor security incidents and respond to security breaches or threats. Stay updated on the latest security threats and trends to enhance defenses. Documentation and Reporting: Create and maintain comprehensive documentation of network configurations, changes, and security protocols. Prepare regular reports on network performance, security incidents, and compliance status. Required Skills and Experience: Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: Minimum of 7 years of experience in network engineering. Strong understanding of network technologies (LAN, WAN, WLAN) and protocols (TCP/IP, routing, switching). Experience with network design, configuration, and troubleshooting. Knowledge of security best practices and tools (firewalls, IDS/IPS, VPNs). Proficiency in network management tools and scripting languages (e.g., Cisco IOS, Ansible, Python). Excellent communication and problem-solving skills. Ability to work independently and collaboratively within a team. Preferred Qualifications: Certifications such as CCNA, CCNP, or CCIE. Experience with cloud networking and virtualization. Knowledge of cybersecurity frameworks (e.g., NIST Cybersecurity Framework, CIS Controls). Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Associate Consultant - Fresher Experience: 0-2 Years Location: Anywhere in Mumbai Role: Associate Consultant - Fresher Qualification: Bachelor of Engineering or Master's degree in Engineering, M.Tech in Cyber Security / Digital Forensic. Any graduate with good knowledge in Information Technology / Cyber Security. Job Description: Selected candidates must be ready to work on any one or multiple technologies as mentioned below as per requirement but not limited to: Management / implementation / troubleshooting of security products such as antivirus, proxy, firewall, ids/ips, etc. Work on networking products like configuration or troubleshooting of router, switches or firewalls. Monitoring of security incidents in 24x7 rotational shifts in SOC. Vulnerability assessment and penetration testing. Operating systems / Applications patch management. Assist in ISO27001 compliance, internal audits, external audits, policy review and preparation, etc. Work as an incident response team member at client location. Information security device management and monitoring. Hardening of Servers / Applications. Domain controller Administration / Windows Administration. Linux Administration. Demonstration and Presales activities in information security products. Preferred Skills (not mandatory): Sound knowledge of network security topics. Knowledge of Cyber security, different types of attacks and vulnerabilities. Should have good writing and communication skills. Strong analysis, organizational and documentation skills. Flexibility and adaptability to change. Preferred Certifications / Trainings (not mandatory): Certified Ethical Hacker (CEH) CCNA, CCNP Knowledge/Experience of SIEM, Networking, Compliance standard like ISO27001 Other security certifications will be considered an asset Knowledge of Operating systems like Microsoft Windows, Linux Knowledge of applications like Oracle, MS SQL, etc. Knowledge of cloud technologies / Information security products Qualification : Bachelor of Engineering or Master's degree in Engineering, M.Tech in Cyber Security / Digital Forensic.

About Seclore At Seclore, we are entrepreneurs, not employees a passionate team solving complex problems with cutting-edge, patent-pending technology. We challenge the status quo, take on industry giants, and thrive on meritocracy and innovation. Recognized as a "Great Place to Work" in both India and the USA, we take pride in building a culture of risk-taking, learning, and impact. Seclore is a global leader in Data-Centric Security, protecting highly confidential information across Fortune 100 companies, nuclear projects, and pharmaceutical innovations. Our award-winning technology enables organizations to control how their data is used even after sharing it externally. The Role We are seeking a highly skilled Cloud Architect to design, implement, and optimize our cloud infrastructure with a strong focus on security. This role demands strategic thinking, hands-on expertise, and collaboration with cross-functional teams to ensure scalable, resilient, and secure cloud solutions. Key Responsibilities Design & Optimize Cloud Infrastructure: Architect secure and scalable cloud solutions. Automation & DevOps: Implement automated cloud solutions using industry-standard tools. Monitoring & Security: Manage cloud monitoring, alerting systems, and security integrations. Incident Response & Ops Management: Define operational support processes and ensure adherence to policies. Collaboration: Work closely with SOC teams to integrate cloud security into overall operations. Cost Optimization: Implement strategies to optimize cloud expenses while maintaining performance. Minimum Qualifications Technical Degree: Engineering or MCA from a reputed institute. Experience: 8+ years in cloud technologies, 5+ years in AWS. Cloud Expertise: Proven experience managing multiple AWS production workloads. Scripting: Proficiency in Python & Bash. Containerization: Experience with Docker, Kubernetes, and their security implications. IaC & Automation: Hands-on experience with Terraform/CloudFormation. Security-Focused: Strong understanding of secure cloud architecture & DevSecOps practices. Certifications (Preferred): AWS Certified Solutions Architect / Security Specialty. Work on Industry-Leading Security Tech Collaborate with Global Enterprises Innovate & Solve Real-World Problems Competitive Salary & Benefits Be part of a team shaping the future of data security! Qualification : A technical degree (Engineering, MCA) from a reputed institute.

We are seeking an Identity & Access Management Engineer to join our team. This role requires someone with strong development and integration experience in IAM systems. You will play a key role in managing, securing, and streamlining identity and access processes across various systems, ensuring that security protocols align with best practices and organizational goals. Your Team Responsibilities User Authentication & Verification: Verify and authenticate individuals based on their roles, geographical location, time of day, or trusted networks. Event Management: Capture and record user login events for auditing and analysis purposes. Identity Database Management: Oversee the user identity database, ensuring access privileges are appropriately assigned and removed. Access Control: Enable system administrators to effectively manage and monitor user access. Integration: Facilitate seamless IAM integration with various target applications and platforms, ensuring secure data exchange. Your Key Responsibilities IAM Integration: Lead IAM integration efforts with target applications, leveraging your architecture/engineering exposure to align with security architecture. Continuous Improvement: Identify areas for improvement in IAM processes, proposing and implementing new solutions to enhance security and efficiency. Collaboration: Work closely with global teams to ensure IAM solutions are effective and efficient, providing insights and recommendations for continuous improvements. Skills and Experience That Will Help You Excel 1. IAM Technology Expertise: Extensive experience with leading IAM solutions like Auth0, Azure Active Directory (AAD), and Okta. Proficient in developing custom IAM solutions that integrate with existing systems while enhancing security. 2. Modern Identity Concepts: In-depth knowledge of modern identity concepts, including managed identities, and how they apply in scalable environments. Expertise in integrating IAM solutions with various SaaS platforms. 3. Authentication & Authorization Protocols: Proficient in OAuth 2.0, OpenID Connect, SAML, and other authentication and authorization protocols. Skilled in designing secure and user-friendly authentication and authorization flows. 4. IAM Security Assessments: Experience in conducting comprehensive IAM security assessments to identify risks and improve the security posture of IAM systems. Ability to develop and implement effective IAM security strategies. 5. IAM Process Automation: Expertise in automating IAM tasks and workflows using tools to increase efficiency, reduce errors, and ensure compliance with security policies. What We Offer Compensation & Benefits: Transparent compensation schemes, with comprehensive employee benefits tailored to your location, ensuring financial security, health, and well-being. Flexible Working: Access to flexible working arrangements, advanced technology, and collaborative workspaces. Learning & Development: Access to a variety of learning platforms such as Learning@MSCI, LinkedIn Learning Pro, and tailored development opportunities for continuous skill enhancement. Career Growth: Multi-directional career paths offering professional growth, internal mobility, and expanded roles. Inclusive Culture: A strong commitment to diversity, equity, and inclusion, with active employee resource groups to foster a sense of belonging. Global Network: A dynamic and collaborative global team to support your success and help you innovate within the industry. Why MSCI? At MSCI, you'll join a globally recognized organization with a long-standing commitment to innovation, performance, and professional growth. As part of a leading provider of financial research and technology, you'll contribute to an industry-changing company that powers better investment decisions. Join us in creating solutions that transform the investment process globally. Equal Opportunity MSCI is an equal opportunity employer committed to diversifying its workforce and creating an inclusive environment. We ensure equal employment opportunities and are dedicated to providing reasonable accommodations for individuals with disabilities during the recruitment process.

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration to transform the hybrid cloud and AI landscape for some of the world's most innovative companies. Leveraging IBM's robust technology platforms, including Red Hat, and a strategic partner ecosystem, you'll accelerate impact and deliver meaningful change for clients. This role emphasizes curiosity, creativity, and a culture of evolution, fostering career growth and unique opportunities to make a groundbreaking impact. Your Role and Responsibilities As a SOC Analyst, you will monitor Information Security events using SIEM tools and contribute to safeguarding IT infrastructure by responding to potential threats. Your role involves: Researching security threats and providing insights into new and existing risks. Recommending and improving SOC security processes, procedures, policies, incident management, and vulnerability management. Evaluating, recommending, and resolving issues related to security solutions and assessing the security of new IT systems. Staying updated with emerging security threats and regulatory requirements. Working in a 24x7 Security Operation Centre (SOC) environment to ensure constant vigilance and response to threats. Required Education Bachelor s Degree Preferred Education Bachelor s Degree Required Technical and Professional Expertise 1+ year of experience in SIEM platforms such as QRadar, ArcSight, or Splunk. B.E./B.Tech/MCA/M.Sc. in Computer Science or IT with CEH Certification. Proven ability to monitor security events across SOC channels (SIEM, tickets, email, phone) and escalate based on severity. Expertise in threat modeling, use case development, and policy reviews for security monitoring tools. Preferred Technical and Professional Experience Self-motivated and ambitious with the ability to work independently toward goals. Creative and adaptable with excellent time management skills. Strong interpersonal skills, contributing effectively to team efforts. Join IBM Consulting, where your technical expertise and creative thinking will contribute to a safer digital landscape and help shape the future of cybersecurity. Qualification : B.E./ B.Tech/ MCA/ M.Sc. in Computer Science or IT + CEH Certified

Principal Infrastructure Operations & Services Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Company Overview Nomura is a global financial services group with an integrated network across ~30 countries. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship and considered thought leadership. Nomura Services India (Powai) supports global operations with world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support. The Powai operation plays a critical role in facilitating Nomura s global business growth. Role Overview The Principal Infrastructure Operations & Services role focuses on Identity and Access Management (IAM), particularly Multi-Factor Authentication (MFA) systems. You will drive MFA implementation and migration projects, serve as a subject matter expert (SME), and ensure security and regulatory compliance across the organization. Key Responsibilities MFA Implementation & Migration Lead the migration from Cisco DUO and RSA SecurID to Microsoft Authenticator. Ensure minimal service disruption and optimal user experience during migrations. Technical Expertise & Support Act as SME for MFA technologies, including Cisco DUO, RSA SecurID, and Microsoft Authenticator. Provide technical guidance, integration support, and troubleshooting expertise. Design & Architecture Collaborate with architecture teams to design robust MFA solutions aligned with security requirements and industry regulations. Ensure solutions are scalable, secure, and compliant. Policy Development Develop and enforce MFA policies and procedures following organizational security frameworks and best practices. User Training & Support Conduct training and provide ongoing support for internal teams and end-users on MFA tools and processes. Monitoring & Reporting Implement monitoring solutions to track MFA usage and performance. Generate reports for management highlighting effectiveness and improvement opportunities. Risk Assessment Conduct risk assessments related to identity and access management. Identify vulnerabilities and propose remediation strategies to mitigate risk. Qualifications & Requirements Bachelor s degree in Computer Science, IT, or related field; Master s preferred. Minimum of 10 years of experience in Identity and Access Management, focusing on MFA solutions. Proven experience in financial institutions with strong understanding of regulatory and security requirements. Hands-on expertise with Cisco DUO, RSA SecurID, and Microsoft Authenticator, including migration projects. Strong knowledge of identity protocols (SAML, OAuth, OpenID Connect) and enterprise security frameworks. Excellent analytical, problem-solving, and communication skills. Relevant certifications such as CISSP, CISM, or CISA are highly desirable. Why Join Nomura This role offers an opportunity to lead critical IAM and MFA initiatives in a global financial institution, ensuring robust security, compliance, and seamless user experience. You will work at the forefront of identity security technologies while influencing enterprise-wide security strategy. Qualification : Bachelors degree in Computer Science, IT, or related field; Masters preferred

VP Global Delivery Head Location: Mumbai Experience: 20 25 Years Function: Delivery Leadership | Enterprise Software | BFSI Join VuNet Powering the Future of Digital Financial Experiences At VuNet, we're building the next frontier of Business Journey Observability a deep-tech platform that uses Big Data and AI/ML to radically transform digital experiences for banks, financial services, and enterprises. We monitor 28+ billion monthly transactions, empowering 300+ million users. VuNet is Series B funded, recognized by Gartner, Forbes, NASSCOM, and scaling fast across India, MEA, and global markets. Your Role: VP Global Delivery Head We are seeking a seasoned, high-impact leader to spearhead the global delivery of our mission-critical observability platform, with a primary focus on BFSI clients. As the Global Delivery Head, you will own the end-to-end lifecycle of customer implementations from onboarding and integration to adoption and long-term success in high-SLA, regulated, and large-scale environments. You ll lead multidisciplinary teams across delivery, engineering, SRE, support, and customer success, ensuring strategic execution, operational excellence, and measurable value for our clients. Key Responsibilities 1. Strategic Delivery Leadership Define and execute the delivery roadmap aligned with product strategy and GTM plans. Drive customer expansion through successful implementations and measurable business outcomes. Enable platform adoption at scale across complex environments like core banking, payments, hybrid cloud, and microservices. 2. End-to-End Customer Delivery Own the full delivery lifecycle onboarding, implementation, optimization, support. Lead complex integrations with Kubernetes, cloud-native stacks, enterprise systems. Ensure high-SLA go-lives, on-time rollouts, and outcome-driven execution. Travel as needed (domestic/international) to lead critical engagements and build trusted partnerships. 3. Program & Team Management Lead and mentor cross-functional teams: Implementation Engineers, TPMs, SREs, Expert Services, Support. Implement playbooks, KPIs, delivery frameworks, and standard operating procedures. Oversee resource planning, forecasting, and operational governance across accounts. 4. Executive Stakeholder Management Act as a trusted advisor to CXO-level client stakeholders CIOs, Infra Heads, SRE Leads. Present business value through dashboards, metrics, traces, and ROI models. Own delivery health reporting to internal leadership and drive continuous improvements. 5. Delivery Excellence & Process Innovation Champion observability best practices (APM, tracing, log analytics, synthetic monitoring, etc.). Institutionalize automation, monitoring, and proactive incident management. Ensure regulatory and audit compliance for BFSI and PSU deployments. What You Bring Technical Acumen Deep understanding of observability platforms (Grafana, Prometheus, Datadog, Splunk, Dynatrace, etc.). Hands-on knowledge of cloud-native, DevOps, and SRE ecosystems (Kubernetes, CI/CD, AWS/Azure/GCP). Exposure to enterprise architecture, telemetry pipelines, and platform instrumentation. Leadership & Delivery Experience 20 25+ years in enterprise software delivery; 10+ years in BFSI with direct exposure to mission-critical programs (e.g., core banking, real-time payments). Proven success in high-pressure, complex, multi-stakeholder implementations. Familiarity with PSU banks, regulated environments, audit cycles, and compliance standards. Strong grounding in Agile, ITIL, and program management best practices. Soft Skills & Presence Exceptional communication, leadership presence, and stakeholder influence. Ability to navigate executive-level conversations and drive strategic outcomes. Sharp analytical mindset with a passion for structured delivery and high performance. Success Metrics (KPIs) Time-to-onboard and customer satisfaction (NPS/CSAT). Platform uptime and telemetry coverage. SLA adherence and incident resolution TAT. Observability adoption (dashboards, alerts, integrations). Delivery team productivity and retention. At VuNet, you ll be at the forefront of a Made-in-India global tech movement. We re creating a category-defining observability platform, with a bold mission and a passionate team behind it. What You ll Experience: Ownership from Day 1: Drive critical programs, influence strategy, and shape success. Cutting-Edge Innovation: Work on AI/ML, telemetry, and next-gen enterprise software. Collaborative Culture: Work with mission-driven colleagues in a transparent and growth-focused environment. Leadership Opportunity: Build and scale global delivery for a high-impact platform. Perks & Benefits Comprehensive health insurance (including parents & dependents). Mental wellness support and 1:1 counselling access. Gen AI-enabled tech and collaboration workspaces. Career development support, training programs, and leadership coaching. High-trust, inclusive, and empowering workplace culture.

L3 Support / Software Engineer Location: Mumbai Main Responsibilities: Develop and implement fixes, test, deploy, support, maintain, and enhance applications. Coordinate with developers and business analysts to understand functionalities, resolve issues, and implement necessary changes. Troubleshoot and resolve complex problems and technical issues efficiently. Maintain and manage existing Level 3 support bases. Exhibit strong debugging skills to identify and fix issues promptly. Handle configuration management activities. Manage release and deployment tasks. Track defects and provide timely updates. Participate in planning and reporting activities. Qualifications & Work Experience: Bachelor s degree in Engineering (BE/B.Tech) or MCA. 2 to 4 years of relevant experience. Prior experience in the Insurance domain is mandatory. Technical Skills: Proficient in C#, ASP.NET, MVC 4/5. Strong knowledge of SQL and database concepts. Experience with Web Services: WCF, REST. Hands-on experience with Kendo UI controls, HTML, CSS, jQuery, and JavaScript. Familiarity with Entity Framework 6.0. Personal Skills: Strong teamwork and collaboration abilities. Proactive attitude with a willingness to take initiative. Effective communication skills. Supportive of team members and able to work in a fast-paced environment. Qualification : Bachelors degree in Engineering (BE/B.Tech) or MCA

Salesforce Analyst Location: Mumbai Experience: 5 to 7 Years Qualification: Graduate Employment Type: Full-time Job Description We are seeking a skilled Salesforce Analyst to act as the key interface between business stakeholders and technical teams, translating business requirements into efficient Salesforce solutions. The ideal candidate will provide ongoing support, optimize Salesforce processes, and ensure platform integrity and user adoption. Key Responsibilities Serve as the primary liaison between business users and technical teams to gather, analyze, and translate business needs into Salesforce solutions. Provide Salesforce support including troubleshooting user issues, managing profiles, roles, permissions, and resolving system incidents promptly. Analyze existing business processes, identify inefficiencies or gaps, and recommend improvements leveraging Salesforce capabilities. Partner with stakeholders to define and document user stories, acceptance criteria, and detailed process flows. Manage Salesforce platform configurations ensuring data integrity, security, and system automation through workflows, approvals, validation rules, and flows. Conduct user training sessions, create comprehensive documentation, and deliver ongoing support to maximize Salesforce adoption. Collaborate with developers and third-party vendors to coordinate system enhancements, customizations, and integrations. Perform regular system audits, manage release cycles, and ensure compliance with company governance and security policies. Monitor Salesforce performance and usage metrics, and provide actionable insights to business teams for continuous improvement. Required Skills and Qualifications Graduate degree in any discipline. 5 to 7 years of experience working with Salesforce in an analyst or support role. Strong understanding of Salesforce platform capabilities including Security, Profiles, Roles, and Permission Sets. Experience in managing Salesforce workflow automation, validation rules, approval processes, and Flows. Ability to analyze business processes and translate them into scalable Salesforce solutions. Excellent communication skills to collaborate effectively with cross-functional teams. Experience conducting user training and creating user documentation. Familiarity with Salesforce release management and compliance requirements. Proactive problem-solving skills and ability to work independently. Be part of a dynamic team driving digital transformation and business efficiency. Work in a collaborative environment with opportunities for continuous learning. Impact business processes through innovative Salesforce solutions. If you are a detail-oriented Salesforce professional who enjoys bridging business and technology, we want to hear from you! Qualification : Graduate

Engineer Information Technology (AIOps & Automation Engineer) Location: Mumbai Experience: 1 3 Years Company: Tata Communications Employment Type: Full-Time About Tata Communications Tata Communications is at the forefront of reimagining global connectivity through cutting-edge innovation. Our services power Cloud, IoT, AI, Collaboration, Security, and Network Solutions that redefine the digital experiences of businesses across industries. With a global footprint and a focus on driving intelligent transformation, we are building the New World of Communications. Job Profile: AIOps & Automation Engineer As an AIOps & Automation Engineer, you will play a critical role in transforming IT operations through automation, infrastructure scripting, and deployment of AI/ML-powered solutions. This is an individual contributor position with scope to lead small-scale operational projects and optimize system performance across platforms. Key Responsibilities Design, build, and manage infrastructure automation using Python, PowerShell, Bash, and Ansible. Deploy and maintain AIOps tools and platforms for proactive incident management and operational efficiency. Develop and manage CI/CD pipelines, supporting continuous integration and deployment. Implement and manage monitoring systems, such as Zabbix and other NMS tools. Maintain detailed infrastructure documentation including LLD/HLD. Assist in the design, security, and handover of infrastructure to operations teams. Independently resolve complex IT issues and contribute to operational improvements. Stay current with advancements in AI/ML, automation, and orchestration technologies. Technical Skill Requirements Proficiency in Python, PowerShell, and Bash scripting. Experience with Ansible, AWX, or similar automation tools. Familiarity with Zabbix or other network monitoring systems. Understanding of AI/ML concepts and practical exposure to related tools. Working knowledge of AIOps platforms and deployment practices. Hands-on with Linux, Windows Server, and basic Kubernetes. Experience in designing, documenting, and implementing IT infrastructure. Familiarity with CI/CD tools and pipeline methodologies. Certifications in relevant technologies are an added advantage. Qualifications B.Tech / B.E. or equivalent degree in Computer Science, IT, or a related field. 1 3 years of experience in IT Operations, with exposure to automation and AIOps. Strong analytical and problem-solving skills. Excellent documentation and communication abilities. What You ll Bring Passion for automation and digital transformation in IT infrastructure. Ability to independently manage tasks, take initiative, and troubleshoot complex issues. Flexibility to adapt and contribute in a fast-paced, evolving technical environment. A collaborative mindset with a focus on delivering reliable, scalable solutions. Be part of a future-forward tech ecosystem in one of India s most respected technology organizations. Work on next-generation automation and AIOps platforms shaping global IT operations. Collaborate with industry leaders and expand your skills in a learning-driven environment. Qualification : B.Tech / B.E. or equivalent degree in Computer Science, IT, or a related field