Incident Response Jobs in Chennai

251 Jobs Found

TA

Devops Engineer

Tazapay

Fresher | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

DevOps Engineer Location: Chennai Work Type: Full Time About Tazapay Tazapay is a global cross-border payments service provider, enabling businesses to collect payments locally in 70+ markets through local payment methods, virtual accounts, and cards. With Tazapay, merchants can expand internationally without setting up local entities, supported by our compliance framework that handles regional regulations and requirements. This approach delivers lower transaction costs, transparent FX, and higher authorization rates, empowering businesses to scale globally with ease. Tazapay is licensed across multiple jurisdictions and backed by leading global investors. This is a unique opportunity to join an amazing team right before our next stage of rapid expansion. At Tazapay, you ll: Build meaningful systems from the ground up See your work directly impact thousands of global users Collaborate with world-class teams across Engineering, Product, Sales, Marketing, Finance, and more Be part of a culture that values openness, innovation, and shared memories Ready for the ride? Come discover what you can create with us. About the Role We are looking for a DevOps Engineer who is passionate about automation, simplicity, and building scalable infrastructure. You ll help design, implement, and maintain core cloud platforms and CI/CD pipelines that power Tazapay s global payment products. You will work across cloud infrastructure, observability, security, deployment automation, and microservices helping to enable fast, reliable, and secure delivery of new features. Requirements Must Have Education & Mindset Degree in Computer Science, Software Engineering, IT, or equivalent experience Strong curiosity about how things work Passion for learning new technologies and improving systems Obsession with automation, simplicity, and elegant engineering Ability to jump into new situations with minimal structure and improve processes Technical Skills Extensive hands-on experience with AWS services Strong familiarity with at least one programming/scripting language (Python, Go, or Shell) Experience with Load Balancing and API Gateway Basic understanding of REST or gRPC & Protocol Buffers Understanding of Kubernetes and Cloud Native technologies Experience with CI/CD tools such as GitHub Actions or Jenkins Infrastructure as Code experience: AWS CDK, CloudFormation, Terraform Familiarity with observability stacks: OpenTelemetry, Prometheus, Grafana Experience working with containerization tools like Docker Experience managing RDBMS/NoSQL systems (Postgres, MongoDB) Background in microservice architecture Experience with configuration management tools Strong understanding of OS fundamentals, especially Linux Nice to Have Prior startup experience Familiarity with AWS data engineering services (DMS, Glue, Athena, Redshift, QuickSight) Experience working with geo-distributed teams AWS Cloud Certifications Basic security knowledge (OWASP, static code analysis) Experience with fintech security and compliance standards (PCI-DSS, SOC 2) Qualification : Degree in Computer Science, Software Engineering, IT, or equivalent experience

DevOps Engineer Devops engineer Full-Time CI/CD
EP

Lead Software Engineer

Exeter Premedia Services

6+ Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Position: Lead Software Engineer Location: Chennai Department: Engineering Job Type: Full-time Industry: E-Publishing About Us At Kriyadocs , we are a leading document workflow platform dedicated to the publishing industry. For over 19 years, we ve partnered with prestigious publishing houses worldwide to deliver world-class digital and print content. By harnessing cutting-edge technology, streamlined processes, and domain expertise, we simplify the entire publishing lifecycle from authoring and reviewing to distribution. Our vision is to make publishing content as easy as the click of a button, becoming the partner of choice for those sharing knowledge globally. We prioritize creating a fantastic experience for authors, content publishers, and our employees through technology and innovation. Role Overview We are looking for a Lead Software Engineer with at least 6 years of professional experience to join our engineering team. This is a hands-on leadership role where you'll spend about 80% of your time coding and the remaining 20% mentoring and guiding junior engineers. You will be responsible for architecting solutions, enforcing best practices, and ensuring technical excellence across the team. Our technology stack includes React, TypeScript, Zod, Fastify, ElasticSearch, and modern Database ORMs. Key Responsibilities Hands-On Engineering (80%) Design, develop, and maintain backend services using Fastify, TypeScript, and ORMs (optional). Build and optimize frontend applications using React and Zod for schema validation. Write clean, testable, and maintainable code that adheres to coding standards. Lead technical discussions, perform code reviews, and ensure high-quality code delivery. Mentorship & Leadership (20%) Guide junior developers, fostering growth and technical excellence. Establish and enforce coding standards, best practices, and development workflows (e.g., ESLint, Prettier, CI/CD pipelines). Promote knowledge sharing and collaborative problem-solving within the team. System Design & Architecture Own and drive the architecture of scalable, performant, secure, and maintainable systems. Evaluate trade-offs and propose practical solutions to business and technical challenges. Collaborate with product managers, designers, and stakeholders to design solutions. Operational Excellence Implement observability, error handling, and monitoring for production systems. Contribute to incident management, root cause analysis, and preventative measures. Continuously improve developer productivity and CI/CD processes. Required Qualifications 6+ years of professional software engineering experience. Strong proficiency in TypeScript and modern JavaScript. Hands-on experience with React for frontend development. Experience with Fastify (or similar Node.js frameworks) for backend development. Familiarity with Zod or similar validation libraries. Proficiency with ElasticSearch and designing efficient queries. Experience with at least one Database ORM (e.g., Prisma, TypeORM, Sequelize). Familiarity with Git, CI/CD pipelines, and modern DevOps practices. Preferred Skills Experience working in monorepo setups. Exposure to cloud platforms like AWS, GCP, or Azure. Familiarity with testing frameworks (Jest, Vitest, Playwright). Experience in performance tuning for React, Fastify, and ElasticSearch. Strong communication and collaboration skills in cross-functional teams. A highly hands-on engineer who leads by example. Someone who can balance coding with mentoring and elevating junior developers. A pragmatic decision-maker who understands trade-offs and business needs. A builder at heart, passionate about clean, scalable, and maintainable code. Benefits Competitive compensation with growth opportunities. Opportunity to influence engineering culture and best practices. Collaborative environment with challenging, impactful projects. ESI and PF benefits.

Lead Software Software lead Engineer Lead Engineer
GM

Territory Sales Manager - Project Sales

Gm Modular

7-18 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Territory Sales Manager Project Sales Company: GM Modular Pvt. Ltd. Location: Chennai Job Type: Full Time Experience Required: 7 18 Years Industry: Electricals / Building Materials / Construction / Project Sales Job Summary: GM Modular is looking for a highly driven and experienced Territory Sales Manager Project Sales to lead our institutional and project-based sales initiatives in Chennai. This role involves managing the complete GM product portfolio including switches, lighting, wires, switchgear, pipes, fans, and more while building strong relationships with architects, consultants, contractors, PMCs, and builders. The ideal candidate should have a proven background in project or institutional sales in the electrical or building materials domain. Key Responsibilities: 1. Product Portfolio Management: Promote and manage GM s complete range of products: switches, lighting, wires, switchgear, fans, conduits, and accessories. Stay updated with market trends and competitor products to strengthen GM s positioning. 2. Business Development & Market Penetration: Identify, develop, and convert project sales and institutional opportunities. Drive revenue growth and market share in the assigned territory. Penetrate new accounts and expand presence in untapped segments. 3. Stakeholder Engagement: Build and maintain strong relationships with architects, builders, electrical contractors, consultants, PMCs, and government departments. Ensure GM products are specified in upcoming projects through consultative selling. 4. Funnel & Pipeline Management: Track and manage leads, opportunities, and conversions through effective funnel management. Maintain a healthy sales pipeline and ensure timely follow-ups and closures. 5. Sales Strategy & Market Intelligence: Contribute to regional sales planning and execution. Gather and report market intelligence, competitor activities, and customer insights. Align with marketing to execute region-specific promotional activities. 6. Reporting & Analysis: Prepare sales forecasts, project tracking reports, and performance updates. Present insights and data-driven suggestions to senior leadership. 7. Customer Experience & After-Sales Support: Ensure high customer satisfaction by providing timely responses and resolving queries or issues post-sale. Required Qualifications & Experience: Experience: 7 18 years in project sales / institutional sales, preferably in electrical, lighting, building materials, or related industries. Industry Network: Strong connections with key decision-makers in the construction and design ecosystem. Skills: Excellent communication, presentation, and negotiation abilities Strong relationship-building and networking capabilities Strategic thinking with a result-oriented mindset Experience with funnel management and CRM tools is a plus Education: Graduate in any discipline. An MBA or technical background (Electrical/Mechanical) will be an added advantage. Qualification : Graduate in any discipline

Territory Sales Territory sales Sales territory Manager
LE

Field Application Engineer - automation

Lubi Electronics

Fresher | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Field Application Engineer - Automation Location: Chennai Qualification: B.E. in Electronics & Communication (EC) / Instrumentation & Control (IC) / Electrical Engineering (EE) / Mechatronics Skills Required: Experience in installation, commissioning, and programming of automation products such as: Servo motors BLDC motors Gear motors Linear motors Drives PLCs HMIs Sensors Other related automation products Roles & Responsibilities: Assist in managing company products and coordinate sales and service requests, providing technical support to customers. Analyze technological issues in installed application systems, verify technical resolutions, ensure systems are operational, and fix problems as needed. Collaborate with sales teams, engineers, and product managers to gather accurate information regarding application usage, system operations, and product management. Travel to visit potential and existing clients to provide technical assistance and build strong relationships. Maintain long-term relationships with existing customers to ensure ongoing satisfaction and product optimization. Demonstrate excellent interpersonal skills, along with strong presentation and creativity capabilities. Support customers in maximizing the value and usage of the products they have purchased. Manage all technical aspects of customer queries and provide timely solutions. Provide detailed product, service, and equipment-related technical and engineering information in response to questions and requests. Qualification : B.E. in Electronics & Communication (EC) / Instrumentation & Control (IC) / Electrical Engineering (EE) / Mechatronics

Field Application Engineer Field engineer Application engineer
AI

General Manager Quality / Safety (QEHS)

Arriance Infra

15-25 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: General Manager Quality / Safety (QEHS) Location: Chennai Experience: 15 25 years Education: B.E. / B.Tech / M.E. / M.Tech with QEHS Certification Job Summary We are looking for a seasoned professional to lead the Quality, Environment, Health & Safety (QEHS) functions across our organization. The role involves developing, implementing, and overseeing safety initiatives, compliance programs, training modules, and quality policies to ensure a safe and compliant work environment across infrastructure and project sites. Key Responsibilities Lead the organization s QEHS strategy, ensuring adherence to industry standards and regulatory requirements. Oversee all EHS (Environment, Health & Safety) activities, including safety audits, risk assessments, and incident investigations. Drive safety initiatives, enforce safety policies, and maintain a culture of continuous improvement in safety performance. Design and implement safety training programs for employees and contractors at all levels. Ensure statutory and regulatory compliance related to workplace safety and environmental standards. Collaborate with project, engineering, and operations teams to integrate safety and quality into every stage of the project lifecycle. Maintain and enhance the company s quality management systems and certifications (ISO, OHSAS, etc.). Monitor QEHS performance metrics and present regular reports to senior leadership. Manage and lead cross-functional teams during internal and external audits. Ideal Candidate Profile Engineering degree (B.E. / B.Tech / M.E. / M.Tech) with a recognized QEHS certification (e.g., NEBOSH, IOSH, ISO Lead Auditor, etc.). 15 25 years of experience in QEHS roles, with a strong background in infrastructure, construction, or renewable energy sectors. Proven managerial experience in leading safety initiatives, compliance programs, and safety culture development. In-depth knowledge of national and international safety standards and quality frameworks. Excellent leadership, training, communication, and team-building skills. Ability to handle multiple projects and stakeholders with a proactive and detail-oriented approach. Qualification : B.E. / B.Tech / M.E. / M.Tech with QEHS Certification

Gm Quality Gm quality Safety Full-Time
GE

Windows Server Administrator

Genxlead

1+ Year | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Designation: Windows Server Administrator Location: Chennai Experience: 1+ Year Qualification: Any Graduation Employment Type: Full-Time Job Summary We are looking for a proactive Windows Server Administrator to join our IT operations team. The ideal candidate will have 1-2 years of hands-on experience managing Windows Server environments, with solid expertise in Active Directory, DNS, IIS, Group Policy, PowerShell scripting, and system security. You will be responsible for maintaining, supporting, and enhancing our server infrastructure, ensuring its reliability, security, and optimal performance. Key Responsibilities Windows Server Administration: Manage and maintain Windows Server environments (2016, 2019, 2022). Perform routine monitoring, patching, and system updates. Troubleshoot server-related issues to minimize downtime and disruptions. Active Directory Management: Administer Active Directory: create, modify, delete user accounts, groups, OUs, and GPOs. Manage domain controllers and assist with domain migrations and replication. Implement and maintain Group Policy Objects for user and computer management. DNS and DHCP Configuration: Configure and manage DNS servers for network name resolution. Troubleshoot DNS-related issues and enhance DNS security. Support DHCP services for IP address management. Web Server Administration (IIS): Manage Internet Information Services (IIS) for web hosting. Monitor and troubleshoot IIS for performance, security, and availability. PowerShell Scripting and Automation: Develop and maintain PowerShell scripts to automate administrative tasks (user provisioning, server monitoring, reporting). Write custom scripts to improve system efficiency and security. Security Management: Apply security best practices to protect systems, networks, and data. Monitor security events, identify vulnerabilities, and conduct risk assessments. Support security audits, patch management, and compliance efforts. Backup and Recovery: Ensure regular backup procedures are followed and verified. Maintain disaster recovery plans and conduct periodic tests. Collaboration and Documentation: Collaborate with IT teams and departments on infrastructure projects. Maintain detailed documentation of server configurations, processes, and troubleshooting guidelines. Required Skills & Qualifications 1-2 years experience in Windows Server administration (2012/2012-R2/2016/2019/2022). Hands-on expertise in Active Directory, DNS, IIS, and Group Policy management. Proficiency in PowerShell scripting for automation and operational efficiency. Strong understanding of system security principles (patching, access control, vulnerability management). Familiarity with OS architecture and system components. Experience with server backups, disaster recovery, and high availability systems. Excellent troubleshooting and analytical skills. Good communication skills and ability to work collaboratively in a team environment. Qualification : Any Graduation

Windows Server Windows Server Administrator Windows administrator
NO

Senior Technical Engineer Cloud

Novac

3-5 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: Senior Technical Engineer Cloud Location: Chennai Experience: 3 5 Years Position Overview: We are looking for a skilled and self-driven Senior Technical Engineer Cloud to design, maintain, and optimize cloud-based infrastructure across various environments including Development, Testing, UAT, and Production. The ideal candidate will have hands-on experience with AWS, Azure, and GCP, solid system administration skills, and a strong grasp of cloud-native design patterns, automation, and DevOps best practices. Key Responsibilities: Design and implement best-practice cloud architectures for various deployment environments (Dev, Test, UAT, Prod). Manage and maintain cloud infrastructure and shared services across AWS, Azure, and GCP platforms. Provide system administration support (Linux/Windows), including configuration, troubleshooting, and automation. Take ownership of production environments, including upgrades, releases, and incident management. Troubleshoot issues across cloud infrastructure, networking, shared services, and application stacks. Participate in on-call rotations to ensure high availability and performance of cloud infrastructure. Manage licensing, monitoring, and performance of various cloud-based services. Develop and manage automation scripts using tools such as Terraform and PowerShell to improve efficiency and reduce manual work. Provision and manage key AWS resources: EC2, Load Balancers, Route 53, EBS, VPCs, along with Linux/Windows servers, IIS, and firewall rules. Propose and implement performance, cost, and security optimizations for cloud environments. Administer Kubernetes clusters, especially AKS, including setup of HPA (Horizontal Pod Autoscaler) and VPA (Vertical Pod Autoscaler). Implement CI/CD pipelines and workflows using industry-standard tools. Integrate monitoring and logging tools such as Prometheus and Grafana for real-time metrics and analysis. Develop and maintain infrastructure for Azure Synapse, Databricks, Azure Data Factory, including performance tuning. Automate scheduling of services (e.g., Azure VM, Synapse, SQL Pools) using Azure Automation Accounts. Create and manage alerts and diagnostic settings via scripts for continuous monitoring of all resources. Desired Candidate Profile: Bachelor's degree in Computer Science, Engineering, or a related field. 3 5 years of hands-on experience in cloud infrastructure management. Strong expertise in AWS, Azure, and optionally GCP. Proficiency in Linux/Windows administration, cloud automation, and scripting. Practical experience with Terraform, PowerShell, Kubernetes, and CI/CD tools. Knowledge of cloud security, cost optimization, and performance tuning. Familiarity with monitoring tools and log analytics platforms. Excellent problem-solving skills and a proactive mindset. Strong communication and collaboration skills. Qualification : Bachelor's degree in Computer Science, Engineering, or a related field

Senior Technical Senior technical Engineer Senior engineer
VE

Shift Incharge - Production

Varroc Engineering Ltd

5+ Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Shift Incharge Production Location: Chennai Experience: Minimum 5+ years Qualification: BE / Diploma Mechanical / Plastics / CIPET Industry: Polymer Auto-Components Job Description: As a Shift Incharge Production, you will be responsible for overseeing and managing the daily production activities on your shift, ensuring targets are met with quality and efficiency. You will collaborate closely with the Section Incharge, Maintenance, and Quality teams to optimize plant operations and maintain safety standards. Key Responsibilities: Participate in daily review meetings with the Section Incharge to understand production targets, in-house rejection (IHR) targets, maintenance schedules, and discuss any deviations. Analyze previous shift/day production performance; compare against targets and plan corrective actions to recover losses. Develop and implement a work plan for production activities aligned with daily production requirements. Oversee the end-to-end production process including all cell operations to ensure achievement of production targets. Identify and control production bottlenecks to maximize plant efficiency. Resolve operational issues impacting production capacity; escalate critical problems to the Section Incharge. Coordinate with maintenance teams to prioritize maintenance requests minimizing machine downtime and limiting breakdowns to 3-4%. Monitor actual production versus scheduled production; analyze deviations and implement corrective measures. Track consumables usage per product unit to optimize utilization and control manufacturing costs. Analyze daily in-house rejection (IHR) data, identify root causes, and support implementation of corrective actions to reduce wastage. Implement process improvements suggested by supervisors and participate in Kaizen and continuous improvement initiatives. Provide inputs for improving plant operating procedures to enhance quality and system performance. Ensure proper documentation and maintenance of QMS records, logbooks, safety documents, and other production data. Report and investigate all HSSE incidents; ensure timely execution of preventive actions. Conduct regular training and safety talks for production staff and contract workforce on HSSE, legal, environmental, and fire safety compliance. Facilitate internal and external audits to ensure compliance with all applicable production, environmental, health, and safety regulations. Job Requirements: BE / Diploma in Mechanical, Plastics, or CIPET. Minimum 5 years of experience in production, preferably in Polymer Auto-Components manufacturing. Strong knowledge of production planning, quality control, and maintenance coordination. Familiarity with HSSE standards and compliance. Proven ability to lead teams, manage workflows, and resolve operational challenges. Qualification : BE / Diploma in Mechanical, Plastics, or CIPET

Incharge Shift incharge Production Production incharge Full-Time
ST

Lead Devops Engineer

Sciflare Technologies

4+ Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Lead DevOps Engineer Location: Chennai, India Experience: 4 to 8 years Employment Type: Full-time About the Role We re looking for a Lead DevOps Engineer with 4 8 years of hands-on experience to drive automation, scalability, and efficiency across our infrastructure and deployment pipelines. This role will be instrumental in building, managing, and optimizing our CI/CD workflows, containerization strategies, and cloud-based deployments. Key Responsibilities System Administration: Manage and administer Linux-based systems (Ubuntu, CentOS, RHEL) and also provide support for Microsoft and macOS platforms. Cloud Infrastructure: Work with AWS, Azure, or GCP to deploy, manage, and monitor cloud-hosted applications and environments. Infrastructure as Code (IaC): Automate provisioning of infrastructure using tools like Terraform, CloudFormation, or similar. Containerization & Orchestration: Deploy and manage containerized applications using Docker and Kubernetes. CI/CD Pipelines: Design, implement, and maintain CI/CD pipelines for various tech stacks including Node.js, React.js, Java Vert.x, MongoDB, and MySQL. Monitoring & Logging: Set up and manage monitoring tools and logging frameworks (e.g., Prometheus, Grafana, ELK stack). Security: Implement security best practices across infrastructure, including access controls, secrets management, and compliance checks. Documentation: Create and maintain clear documentation of system configurations, processes, and DevOps best practices. Collaboration: Work cross-functionally with developers, QA, and other stakeholders to ensure seamless code integration and deployment. Required Skill Sets Strong knowledge of Automation, CI/CD, Containerization, and IaC. Experience with Docker, Kubernetes, Git, and tools like Jenkins, GitLab CI, or CircleCI. Proficiency in scripting (e.g., Bash, Python, Shell) for automation tasks. Working knowledge of cloud platforms (AWS, Azure, or GCP). Solid understanding of networking, monitoring, and system security. Hands-on experience with MongoDB, MySQL, and deployment of Node.js, React.js, Java Vert.x stacks. Excellent collaboration and communication skills. Nice to Have Experience with serverless frameworks. Familiarity with service mesh technologies (e.g., Istio, Linkerd). Exposure to DevSecOps practices.

Lead DevOps Lead devops Devops lead Engineer
RS

Cloud Infrastructure Engineer

Ramco Systems

8+ Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: Cloud Infrastructure Engineer Location: Chennai / Madurai, India Experience: 8 13 Years Qualification: Bachelor s Degree (or equivalent) Job Summary: We are seeking an experienced Cloud Infrastructure Engineer with 8 to 13 years of hands-on experience in managing and automating cloud infrastructure environments. The ideal candidate will have deep expertise in AWS or Azure, strong scripting and automation skills, and a solid background in Windows/Linux server administration and network fundamentals. Key Responsibilities: Design, implement, and manage scalable, secure, and resilient infrastructure in AWS and/or Azure. Manage Identity and Access Management (IAM) including integration with Active Directory, Domain Controllers, and Group Policies. Develop and maintain automation scripts using PowerShell, CLI, Python, Lambda, and Terraform. Perform systems administration for both Windows and Linux platforms, including patch management and compliance. Utilize cloud-native monitoring tools for system health checks, alerting, and performance optimization. Configure and manage load balancers, auto-scaling sets, and high-availability infrastructure. Implement and manage secure network configurations, including TCP/IP, DNS, DHCP, routing (BGP), IPSEC tunnels, Azure/AWS VPN, Direct Connect, and ExpressRoute. Manage SFTP, SSL protocols, and cloud security services like WAF. Participate in routine operational tasks such as backups, security hardening, server provisioning, cloud migration, DR setup, and incident management. Collaborate with cross-functional teams to resolve complex infrastructure challenges. Required Skills: Deep technical expertise in AWS or Azure (knowledge of OCI is a plus). Strong scripting and Infrastructure as Code (IaC) experience using Terraform, Ansible, CloudFormation, PowerShell, Bash, and Python. Proven experience with infrastructure monitoring, security, patching, and compliance. In-depth understanding of networking concepts and cloud connectivity. Excellent communication, presentation, and analytical problem-solving skills. Preferred: Relevant certifications in AWS or Azure. Preferred Industries: IT Services Cloud/Managed Service Providers (MSPs) SaaS Companies Consulting Firms Note: This role is infra-focused not a DevOps or application support position. Candidates with direct cloud infrastructure management experience will be prioritized over those with only ticketing or support exposure. Profiles heavily involved in DevOps pipelines or application deployments will not be considered unless they have strong infra experience. Qualification : Bachelors Degree (or equivalent)

Cloud Infrastructure Cloud Infrastructure Engineer Cloud engineer
RS

Head (Global) After Implementation Support

Ramco Systems

20-25 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: Head (Global) After Implementation Support Location: Chennai, India Experience: 20 25 Years Qualification: Engineering Degree or Equivalent Role Overview: We are looking for an accomplished leader to head our Global After Implementation Support function. This critical role demands extensive experience in managing large-scale customer support operations for complex software products, preferably within HR or SaaS domains. The successful candidate will be responsible for delivering exceptional support services to a global customer base, driving operational excellence, and fostering continuous improvement in customer experience. Key Responsibilities: Lead and manage a large global support organization, including L2 and L3 teams, servicing over 250 customers worldwide. Oversee multiple teams: Product Team: Responsible for product design, architecture, engineering, and strategic vision. Implementation Team: Works closely with clients during installation, training, and the entire implementation lifecycle. Global Support Team: Handles customer queries, bug fixes, and change requests post-implementation. Managed Services (HRP Product Line): Operates payroll and other HR services for clients, comprising approximately 700 employees. Ensure timely resolution of issues in line with agreed Service Level Agreements (SLAs). Review and prioritize change requests, escalations, service requests, and monitor overall customer satisfaction. Establish and enforce global standards for operations, including ticket management, status reporting, customer communities, and issue deflection mechanisms. Act as the Voice of the Customer by identifying and driving necessary changes to product features and internal processes that enhance customer experience and operational efficiency. Forecast demand and build a high-performing team through recruitment, development, and retention of talent. Lead initiatives to improve product technical stability, proactively managing recurring issues and enhancing overall product reliability and performance. Optimize operational profitability, ensuring efficient resource utilization while maintaining sold margins. Collaborate closely with product development and implementation teams to ensure a seamless and consistent customer journey. Maintain compliance with ITIL best practices and adhere to stringent data security protocols. Qualifications & Experience: 20 to 25 years of professional experience, including at least 10 years in senior leadership roles managing customer support or after-sales service functions. Minimum 15 years in customer-facing roles with extensive experience in customer support for complex software products. Strong background in HR products or SaaS environments supporting high-volume case loads is highly preferred. Proven track record in managing and scaling large teams (100+ members). Exceptional communication, leadership, and stakeholder management skills. Ability to lead cross-functional teams across multiple geographies and cultures. Ideal Candidate Attributes: Strategic thinker with a customer-first mindset. Strong operational focus with a hands-on approach to problem-solving. Experienced in driving organizational change and process improvements. Skilled at balancing customer satisfaction with business objectives. Adept at forecasting demand and managing resources efficiently. Qualification : Engineering Degree or Equivalent

Head Global Implementation Support Support Head
RS

Engineering Manager

Ramco Systems

15+ Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: Engineering Manager Location: Chennai, India Experience: 15+ Years Qualification: Graduate / Post Graduate Engineering in Computer Science from premier global institutes Job Purpose: We are seeking a deeply technical and hands-on Engineering Manager to lead a high-performing team of 10-15 engineers. You will architect, design, and build scalable platforms that empower customers and internal developers to create and deploy innovative applications. Collaborating closely with program managers, visual designers, and external partners, you will drive the creation of intuitive web and mobility-based user experiences and backend platforms. You will also contribute to engineering systems and tooling to enhance team agility, accelerate delivery, and maintain world-class enterprise products. Comfortable in ambiguous and evolving environments, you will prioritize data-driven iteration, rapid learning from customers, and delivering optimal design solutions. Key Responsibilities: Lead and mentor a team of engineers, fostering technical excellence, collaboration, and continuous learning. Drive end-to-end delivery of features with speed, quality, and measurable impact on the business. Provide hands-on technical leadership in architecture, coding, design, incident resolution, and compliance (security, privacy, accessibility). Act as the go-to expert in your area, supporting your team to solve complex technical challenges. Manage team communication, set clear expectations, negotiate dependencies, and resolve conflicts effectively. Translate shifting business goals into prioritized, actionable plans with clear milestones. Oversee resource allocation to maximize team agility and quality output. Champion employee engagement, talent growth, retention, and a positive team culture. Collaborate closely with cross-functional teams including product management, design, development, and QA. Identify and invest in improvements to technology, processes, and continuous delivery practices to boost productivity. Promote best practices and foster a culture of efficiency and innovation throughout the development lifecycle. Required Skills & Experience: Graduate or Post Graduate degree in Computer Science from a premier engineering institute (global ranking preferred). 8+ years of professional software design and development experience, including coding in C/C++, C#, Java, JavaScript, or Python. 3+ years of people management experience leading technical teams. Hands-on experience with large-scale, high-volume services, service-oriented architectures, and cloud-based systems (Azure or equivalent preferred). Strong knowledge of secure software design, enterprise design patterns, and the ability to contribute to both design and coding. Excellent verbal and written communication skills, with the ability to inspire and align teams around a shared vision. Proven ability to collaborate across groups and disciplines in fast-paced, ambiguous environments. Demonstrated commitment to mentoring and growing junior engineers. Analytical, problem-solving, rapid prototyping, debugging, and decision-making capabilities. Positive team player with adaptability and agility in development approaches. Qualification : Graduate / Post Graduate Engineering in Computer Science from premier global institutes

Engineering Manager Engineering manager Manager engineering Full-Time
BS

Data Scientist

Blackstraw Simplify Ai

2-10 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: Data Scientist Company: Blackstraw.ai Job Location: Chennai (Work from Office) Job Type: Full-time Experience: 2 10 Years Job Summary: We are looking for Data Scientists to analyze large amounts of raw information to find patterns that will help improve our clients business. We will rely on you to build data products to extract valuable business insights. You will be part of our AI team in developing AI based products through the latest cutting edge technology. Key Responsibilities: Identify valuable data sources and automate collection processes Undertake preprocessing of structured and unstructured data Analyze large amounts of information to discover trends and patterns Build predictive models and machine-learning algorithms Combine models through ensemble modeling Present information using data visualization techniques Propose solutions and strategies to business challenges Collaborate with engineering and product development teams Communicate your findings to the appropriate teams through visualisations Collaborate and communicate findings to diverse stakeholders Provide solutions but not limited to: Object detection/Image recognition, natural language processing, Sentiment Analysis, Topic Modeling, Concept Extraction, Recommender Systems, Text Classification, Clustering, Customer Segmentation & Targeting, Propensity Modeling, Churn Modeling, Lifetime Value Estimation, Forecasting, Modeling Response to Incentives, Marketing Mix Optimization, Price Optimization. Follow/maintain an agile methodology for delivering on project milestones. Excellent oral, presentation, and written communication skills. Preferred Qualifications: Bachelors in Math, Computer Science, Information Systems, Machine Learning, Statistics, Econometrics, Applied Mathematics, Operations Research or related technical degree with ability to break complex business problems down to smaller more solvable parts. Minimum of 3+ years of experience in a related position, as a data scientist building predictive analytics or NLP or CV solutions for various types of business problems. Working knowledge of statistical techniques, NLP, machine learning algorithms and deep learning frameworks like Tensorflow, Pytorch, PySpark. Programming background and expertise in building models using at least one of the following languages: Python, R, C, C++, Spark, Scala. Good knowledge in the implementation of deep learning models for image classification, Document classification models, object detection, logo detection. Self-motivated and driven to deliver agreed results on-time. Company Profile: Conceptualized as far back as 2015, and commencing full-time operations in 2018, Blackstraw technologies Pvt Ltd. is a software products and services company specializing in Artificial Intelligence (AI) and Machine Learning solutions for various industries. We support businesses around the world, including North America, Europe and Asia, working to simplify AI implementation through our platform that expedites data labelling, AI model-training, and cloud or on-premise deployments. With more than 900 years of combined work-experience, the 250+-strong Blackstraw Team comprises various experts in the AI value chain. We are a fast-moving team that prides ourselves in rapidly identifying different use-cases and fine-tuning our products to suit specific business needs. We are focused on providing solutions related to computer vision, natural language processing, Data annotation tools for deep learning models, etc. To stay competitive in business, it is key for organizations to adopt and implement smart AI solutions and service offerings. However, most companies are unable to implement AI rapidly due to the complexity of existing solutions, inadequate data and cost implications. Our mission is to enable enterprises to adopt AI in an easier, cost-effective and time-efficient manner with a plug-and-play approach to their data. Blackstraw operations are based out of Canada, USA & India. Our head office is based in Florida. Qualification : Bachelors in Math, Computer Science, Information Systems, Machine Learning, Statistics, Econometrics, Applied Mathematics, Operations Research or related technical degree with ability to break complex business problems down to smaller more solvable parts.

Data Scientist Data scientist Full-Time Data Science
BS

DevOps Engineer

Blackstraw Simplify Ai

4+ Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: DevOps Engineer Company Name: Blackstraw.ai Job Location: Chennai (Work from Office) Job Type: Full-time Experience: 4 to 6 Years Job Summary: We are looking for a DevOps Engineer to help us build functional systems that improve customer experience. DevOps Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. If you have a solid background in software engineering and are familiar with Python, we d like to meet you. It will be your responsibility to execute and automate operational processes fast, accurately and securely. Job Requirements: Working experience in Docker and Kubernetes. Experience in tools like Sonar, Appscan, Owasp, Nexus etc. with Jenkins integration. Experience in any one Cloud (AWS/Azure/GCP). Scripting: Shell/bash/Python scripting. Working with continuous integration (CI) Tools: Jenkins. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead DevOps automation and best practices. Follow/maintain an agile methodology for delivering on project milestones. Excellent oral, presentation, and written communication skills Preferred Qualification: Bachelor s degree in Computer Science, Information Technology with 5+ years of equivalent experience. Minimum of 3 years of DevOps experience setting up CI/CD pipelines for web applications in the Cloud. Working knowledge of databases and SQL. Good understanding and knowledge of Containers, and Serverless ecosystems. Requires in-depth knowledge of the software development life cycle, logging, monitoring, and alerting. Proven implementation of creative technology solutions that advance the business. Company Profile: Conceptualized as far back as 2015, and commencing full-time operations in 2018, Blackstraw technologies Pvt Ltd. is a software products and services company specializing in Artificial Intelligence (AI) and Machine Learning solutions for various industries. We support businesses around the world, including North America, Europe and Asia, working to simplify AI implementation through our platform that expedites data labelling, AI model-training, and cloud or on-premise deployments. With more than 900 years of combined work-experience, the 250+-strong Blackstraw Team comprises various experts in the AI value chain. We are a fast-moving team that prides ourselves in rapidly identifying different use-cases and fine-tuning our products to suit specific business needs. We are focused on providing solutions related to computer vision, natural language processing, Data annotation tools for deep learning models, etc. To stay competitive in business, it is key for organizations to adopt and implement smart AI solutions and service offerings. However, most companies are unable to implement AI rapidly due to the complexity of existing solutions, inadequate data and cost implications. Our mission is to enable enterprises to adopt AI in an easier, cost-effective and time-efficient manner with a plug-and-play approach to their data. Blackstraw operations are based out of Canada, USA & India. Our head office is based in Florida. Qualification : Bachelors degree in Computer Science, Information Technology with 5+ years of equivalent experience.

DevOps Engineer Devops engineer Full-Time CI/CD
AS

Global Application Support Head Temenos Core & Mobile Banking

Aspire Systems Digital Pvt Ltd

15+ Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: Global Application Support Head Temenos Core & Mobile Banking Location: Chennai, India Job Type: Full Time Experience: 15+ years in Banking IT Services with at least 8 years in post go-live support leadership role, including hands-on experience with Temenos SaaS. Job Summary: Aspire Systems is seeking a seasoned Application Support Head to lead post go-live support for Temenos Core Banking (Transact) and Digital Banking (Infinity) applications across the globe. This high-responsibility role requires deep experience in managing production environments particularly on Temenos SaaS and demands operational excellence, regulatory sensitivity, and customer-focused leadership. The role reports directly to the Global Head of Temenos Implementations Services. Required Skills & Experience: Minimum 8 years of post go-live support experience in banking applications (preferably in leadership role). Hands-on experience in supporting Temenos SaaS environments is essential. Strong expertise in Temenos Transact and/or Infinity platforms in live operations. Familiarity with SaaS deployment lifecycle. Excellent understanding of banking operations, regulatory compliance, and audit readiness. Proven ability to manage support operations with data privacy and GDPR compliance. Proficient in ITSM tools (e.g., ServiceNow, Jira Service Desk, Remedy). Skilled in incident, problem, and change management aligned to ITIL practices. Strong communication, customer handling, and crisis resolution skills. Experience supporting clients in regulated markets (EU, UK, Singapore, India, North America) is a plus. Education: Bachelor s degree in Engineering, Computer Science, or a related discipline. ITIL certification is required. Certification in data privacy or cloud governance (e.g., CIPP, ISO 27001, CSA) is an added advantage. Reporting Line: Reports to: Global Head of Temenos Implementations Be a pivotal part of our global banking support practice trusted by top-tier banks for production excellence and regulatory integrity. You ll lead the charge in delivering a reliable, secure, and compliant post go-live experience in today s cloud-first core banking landscape. Qualification : Bachelors degree in Engineering, Computer Science, or a related discipline

Global Application Support Global Support Application Support
IF

Senior Engineering Manager

Idfc First Bank

7-10 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: Engineering Manager Location: Chennai Business Unit: Corporate Function Function: Information Technology Experience: 7-10 years Education: Graduate: B.E. (Computer Science, Information Technology) from Tier I/II Institutes Post-Graduate: Any Job Purpose: As an Engineering Manager, you will lead a team of engineers to develop scalable, secure, and reliable banking systems that power various banking services, including account opening, asset & liability management, wealth management, and payments. You will define engineering strategies, drive the technical roadmap, and manage priorities across cross-functional teams to deliver high-impact business solutions. Roles & Responsibilities: Technical Leadership & Architecture: Define the product and service evolution roadmap in collaboration with product owners & business stakeholders. Lead a team of engineers to build and maintain microservice-based applications. Develop and enforce coding standards, guidelines, and best practices. Ensure adherence to SOA architecture principles and web service standards (WSSE, XML, SOAP, WSDL, XSD, UDDI, REST). Oversee database design & management for relational (Oracle) and NoSQL (MongoDB) databases. Project & Agile Management: Drive Agile methodologies for efficient project execution and delivery. Ensure seamless production rollouts using blue-green & canary deployment strategies. Oversee CI/CD pipeline management, ensuring strict adherence to quality gates. Manage application support & incident resolution to maintain system uptime and reliability. Quality & Code Management: Perform code reviews to ensure scalability, security, and maintainability. Implement robust testing methodologies to maintain high-quality deliverables. Maintain enterprise integration standards with Java/Golang, Spring Boot, REST APIs, and XML/JSON data formats. Innovation & Continuous Improvement: Stay updated on modern JavaScript frameworks/libraries like Vue.js, React, or Angular. Drive process automation and engineering excellence to enhance development efficiency. Foster a culture of innovation, collaboration, and technical excellence within the team. Key Skills & Competencies: Strong project management skills, attention to detail, and excellent communication. Expertise in Java/Golang, Spring Boot, REST APIs, XML, JSON, XSLT. Experience with relational (Oracle) and NoSQL (MongoDB) databases. Understanding of front-end technologies (Vue.js, React, or Angular). Be part of a high-impact technology team in the banking sector. Work on cutting-edge digital banking solutions. Lead innovative projects with a focus on security, scalability, and automation. If you have the passion to build the best banking systems in the world, we d love to hear from you!

Senior Engineering Manager Senior manager Engineering manager
SE

Gm/ Sr. Gm - Operations Head

Schneider Electric

15+ Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Operations Head Manufacturing Location: Chennai Mission: We are seeking an experienced Operations Head to lead and manage standardized manufacturing and production methods. The ideal candidate will drive continuous improvement initiatives, ensure operational excellence, and align resources to meet both short-term and long-term business goals. Key Responsibilities: Safety & Compliance: Ensure adherence to Health, Safety, and Environment (HSE) regulations and 5S principles. Oversee incident reporting and take corrective actions as required. Serve as the legal responsible authority in case of accidents. Quality & Process Excellence: Enforce compliance with quality systems, processes, and procedures to maintain high product standards. Ensure proper implementation of standardized work and best manufacturing practices. Production & Resource Management: Oversee production performance and productivity, optimizing the use of human and technical resources. Manage load vs. resource balance based on the Master Production Schedule (MPS) and customer requirements. Contribute to production planning and execution. People & Leadership Development: Lead and develop a high-performing team, ensuring alignment with company objectives. Define and implement training programs to enhance competencies. Drive employee engagement, performance management, and recognition programs. Continuous Improvement & Digitalization: Lead Lean Manufacturing and Operational Excellence initiatives to drive cost efficiency and performance improvements. Implement digital tools to enhance manufacturing efficiency and data-driven decision-making. Stakeholder & Change Management: Act as a key liaison between cross-functional teams, ensuring seamless operations and effective communication. Lead change management initiatives and drive cultural transformation within the plant. Key Competencies: Manufacturing Management & Operational Performance Lean & Continuous Improvement (Kaizen, Six Sigma) Supply Chain & Production Planning Digital Acumen & Data-Driven Decision Making Health & Safety Compliance Leadership, Influence & People Development Required Experience & Qualifications: 15+ years of experience in manufacturing/production, with a strong track record in plant operations, supply chain, or process optimization. Bachelor's/Master s degree in Engineering, Manufacturing, or a related field. Expertise in performance management tools (ERP/MES/DISS/LDS) and quality improvement methodologies. Proven leadership in managing large teams, implementing manufacturing best practices, and driving cost efficiencies. Join us in driving operational excellence and shaping the future of manufacturing at Schneider Electric! Qualification : Bachelor's/Masters degree in Engineering, Manufacturing, or a related field.

Gm Sr. Operations Gm operations Head
AI

Application Lead

Accenture India

12+ Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: Application Lead Project Role: Application Lead Experience: Minimum 12 Years Location: Chennai Education: 15 Years of Full-Time Education Must-Have Skills: ServiceNow IT Service Management Good-to-Have Skills: ITIL Framework, ServiceNow Administration & Configuration, JavaScript, HTML/CSS About the Role As an Application Lead, you will be responsible for leading the design, development, and configuration of applications while acting as the primary point of contact. This role requires strong leadership skills to manage teams effectively, drive project success, and ensure smooth coordination across multiple teams. Your expertise in ServiceNow IT Service Management will be crucial in delivering high-quality solutions and driving innovation in application development. Key Responsibilities Serve as a Subject Matter Expert (SME) in ServiceNow IT Service Management. Lead and manage the team to ensure successful project execution. Take ownership of team decisions and overall project delivery. Engage with multiple teams, contributing to strategic decision-making. Provide solutions that apply across teams, ensuring efficiency and innovation. Oversee the design, development, and configuration of applications. Act as the primary point of contact for the project. Ensure effective communication and coordination within the team. Professional & Technical Skills Must-Have Skills: Expertise in ServiceNow IT Service Management. Strong understanding of IT service management (ITSM) principles and best practices. Experience in designing and implementing ServiceNow solutions. Hands-on knowledge of ServiceNow modules, including: Incident Management Problem Management Change Management Service Catalog Experience in integrating ServiceNow with other enterprise systems. Good-to-Have Skills: Familiarity with the ITIL framework. Experience in ServiceNow administration and configuration. Basic knowledge of JavaScript, HTML, and CSS for ServiceNow customization. Additional Information Minimum 12 years of experience in ServiceNow IT Service Management is required. This role is based in Chennai. Candidates must have 15 years of full-time education. Join us and be a key player in driving innovation and leading impactful ServiceNow solutions!

Application Lead Application lead Full-Time Software Development
CI

Service Delivery Junior Specialist

Capgemini Invent

Fresher | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: Service Delivery Specialist Role Overview: The Service Delivery Specialist plays a vital role in supporting senior professionals by ensuring smooth and efficient service operations. This role involves gaining hands-on experience in service desk processes, meeting key performance targets, and actively contributing to continuous improvement initiatives. Key Responsibilities: Service Delivery & Support: Provides services within the defined Service Delivery scope to meet specific KPIs. Assists in the delivery of procurement services to the business. Ensures daily tasks are completed accurately and within set timelines. Stakeholder & Client Engagement: Maintains a proactive and professional working relationship with clients. Responds to client requests and inquiries promptly, ensuring customer satisfaction. Has a basic understanding of stakeholders within the assigned work perimeter. Process & Compliance: Understands and follows the Purchase-to-Pay (P2P) process. Ensures compliance with established procedures and procurement policies. Identifies and participates in process improvement initiatives. Strives to simplify, standardize, and enhance operational efficiency. Collaboration & Continuous Improvement: Works closely with team members to achieve common goals. Contributes to a positive and collaborative team culture. Shares knowledge and best practices to enhance team performance. Continuously seeks opportunities to improve client satisfaction and service quality. Required Skills & Competencies: Basic knowledge of service desk operations and procurement processes. Strong organizational and problem-solving skills. Customer-focused approach with effective communication skills. Ability to work collaboratively in a team-oriented environment. Proactive mindset with a willingness to learn and contribute. This role provides an excellent opportunity to develop expertise in service delivery while working in a dynamic and supportive environment.

Service Delivery Service Delivery Delivery service Junior
DO

Operations It Data Technologist

Dow

10+ Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Operations IT Data Technologist About Dow At Dow, we put people first and are committed to integrity, respect, and safety for our employees, customers, and the planet. We are a diverse community of relentless problem-solvers who thrive on collaboration, innovation, and the pursuit of a sustainable future. By leveraging science and technology, we help transform industries and shape the world we live in. If you're looking for a meaningful and challenging role, you're in the right place. About the Role As an Operations IT Data Technologist, you will play a key role in data management and system optimization within manufacturing facilities. You will lead and support projects, manage SAP Master Data Configuration, and ensure alignment across global operations. This role requires a strong understanding of maintenance and operations, along with expertise in SAP, data analytics, and IT systems. Responsibilities Manage and optimize master data, including the global Maintenance, Repair, and Operating (MRO) supplies catalog and SAP configurations. Ensure data alignment across global manufacturing sites. Lead projects involving data transfer (e.g., moving data to a tenant in case of divestiture). Analyze and improve data processes, utilizing methodologies such as data mining, statistics, visualization, optimization, and simulation. Facilitate collaboration between site maintenance, production leaders, and business end users to drive continuous improvement. Provide expertise in Operations ITOT, ensuring system effectiveness, training, troubleshooting, and targeted improvements. Align global priorities within a defined business process area to maximize value. Qualifications Bachelor s degree in Engineering, Manufacturing, or a related field. 10+ years of experience in maintenance, operations, or IT-related roles in a manufacturing environment. Strong leadership and facilitation skills to drive improvement initiatives. Skills & Technical Expertise SAP BO Data Services (BODS) SAP HANA / LSMW SAP Information Steward Mass data loads in SAP Tableau for data visualization Fluency in English and experience working in a global environment Additional Information Relocation assistance is not available for this position. Flexibility to work across international time zones may be required. Total Rewards & Benefits Competitive Salary & Bonus Equitable and market-competitive pay with performance-based incentives. Career Growth Extensive learning, mentoring, and development opportunities. Retirement & Financial Planning Savings plans, employee stock purchase programs, and financial education resources. Health & Wellbeing Robust medical, life insurance, and mental health support. Flexible Work Culture Role-based flexibility for work-life balance. Parental Leave & Family Support Paid leave for new parents and caregivers. Time Off & Volunteer Programs Paid vacation, volunteering opportunities, and Employee Resource Groups (ERGs). On-Site Fitness & Discounts Gym memberships, shopping discounts, and travel insurance (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science. With 1,000+ employees, our manufacturing sites, innovation centers, and commercial offices drive advancements in packaging, infrastructure, automotive, and consumer care. We are Great Place to Work Certified and actively support Corporate Social Responsibility (CSR) initiatives that empower women, children, and differently-abled individuals through technology and employee volunteerism. Join Our Team & Make an Impact! At Dow, diversity is our strength, and we are committed to equal opportunities for all. If you need any accommodations during the application or interview process, please let us know. Apply now and be part of a global team shaping the future through science and innovation!

Operations IT IT operations Data Data operations

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