Infrastructure Support Jobs in Pune

Accounts Receivable Specialist Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize infrastructure through Infrastructure Monetization. Headquartered in Denver, we operate across 12,000+ sites in over 10 countries, focusing on measurable sustainability and operational impact. Position Summary Redaptive is seeking a self-motivated Accounts Receivable Specialist to join our Accounting Team in Pune. This role focuses on full-cycle Accounts Receivable activities, month-end close processes, revenue recognition, and collections, specifically supporting U.S.-based operations. Key Responsibilities Accounts Receivable & Analysis Manage full-cycle A/R activities: invoicing, payment application, and month-end close. Analyze A/R aging reports to identify trends, discrepancies, and areas for improvement. Conduct reconciliations to ensure accuracy in transactions and contract management. Collections & Reporting Proactively manage overdue invoices and resolve billing disputes with customers. Handle internal adjustments including credit memos, RMAs, and write-offs. Perform month-end duties: journal entries, deferred revenue, amortization schedules, and accruals. Generate regular Aging reports and respond to ad hoc financial requests. Collaboration & Audit Support Collaborate with sales, customer service, and finance to resolve collection issues. Maintain order records in Salesforce and assist with sales-type lease accounting. Prepare documentation for internal and external audits to ensure compliance. Required Skills & Qualifications Education: Bachelor s degree in Accounting or Finance (Master s preferred). Experience: 4 6 years of relevant A/R experience, preferably with U.S.-based organizations. Software: Proficiency in NetSuite and Microsoft Excel; experience with Salesforce is preferred. Core Knowledge: Strong understanding of accounting principles and revenue recognition. Attributes: Detail-oriented, proactive, and comfortable with flexible working hours. Perks & Benefits Financial: Competitive pay, performance bonuses, and equity participation. Wellbeing: Comprehensive health insurance and Employee Assistance Program. Flexibility: Hybrid work model and generous paid time off. Development: Access to curated learning programs and certifications. Qualification : Bachelors degree in Accounting or Finance (Masters preferred)

Legal Operations Associate Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize infrastructure with no upfront capital through Infrastructure Monetization. Founded in 2015 and headquartered in Denver, Colorado, we operate across 12,000+ sites in over 10 countries with a mission-driven, fast-paced culture. Position Summary Redaptive is seeking a Legal Operations Associate to support day-to-day activities within the Legal Department. This role is responsible for managing contracts, tracking legal workflows, and supporting compliance and process improvement initiatives in a growing, fast-paced organization. Key Responsibilities Contract Management & Tracking Prepare and file legal and corporate documents in internal systems. Maintain accurate records of contracts, legal files, and correspondence. Monitor contract lifecycles, including signature routing, renewals, and expirations. Coordinate contract requests between internal stakeholders and the Legal Department. Workflow Coordination Triage incoming legal requests and support task allocation to optimize turnaround times. Serve as a liaison between the Legal Department and other internal departments. Department Support Support legal due diligence, audits, and compliance documentation efforts. Liaise with external counsel and vendors for document collection. Participate in process improvement initiatives to enhance efficiency. Required Skills & Qualifications Software Tools: Familiarity with document management tools (e.g., Contract Wrangler, SharePoint, Salesforce). Task Management: Experience with ticketing systems such as JIRA or Asana. Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Knowledge: An understanding of legal document types is a plus. Experience: 1 2 years in a legal, compliance, or corporate administrative environment. Education: Bachelor s degree in Law, Business Administration, or a related field. Perks & Benefits Financial Wellbeing: Competitive pay, performance bonuses, and equity participation. Flexibility: Hybrid work model and generous paid time off. Growth: Access to continuous learning programs and certifications. Live Well: Comprehensive health insurance and Employee Assistance Program. Qualification : Bachelors degree in Law, Business Administration or a related field

Job Title: Senior Advanced Technical Services Engineer Location: Pune Experience: 5+ Years Company: TraceLink Department: Advanced Technical Services Company Overview: At TraceLink, we are transforming the global pharmaceutical supply chain to protect patients and ensure the availability of safe medicines worldwide. Our Opus Platform and innovative software solutions empower pharmaceutical companies to digitize operations, improve visibility, ensure compliance, and collaborate more effectively across complex global networks. Founded in 2009, TraceLink operates in 8 global offices, with 800+ employees, and serves 1,300+ customers across 60+ countries. Recognized by Gartner, IDC, and Comparably, we are proud to be a trusted industry leader and a great place to work. Position Overview: We are looking for an experienced and highly skilled Senior Advanced Technical Services Engineer to join our Pune-based team. As a senior member of the Advanced Technical Services team, you will lead technical issue resolution efforts, support internal tooling and data repair processes, and act as a technical mentor to the broader Technical Support organization. This role combines strong technical proficiency, problem-solving ability, and excellent interpersonal communication, playing a key role in enhancing customer satisfaction and internal team capabilities. Key Responsibilities: Resolve complex technical issues by working directly with TraceLink products and collaborating with internal teams to create custom solutions or internal tools Serve as a technical mentor and advisor to Technical Support Engineers Lead the triage, prioritization, and execution of customer data repair requests Create, maintain, and support scripts and tooling to enhance team productivity Act as a recognized Subject Matter Expert (SME) for 3 4 core TraceLink applications Document technical processes and deliver training to internal support teams Advocate for customer needs by collaborating with Product, Engineering, and other cross-functional teams to drive product improvements Analyze and troubleshoot application logs, errors, and complex integrations Skills and Competencies: Proficient in XML, JSON, CSV reading, parsing, and manipulation Working knowledge of scripting languages such as Perl, Python, Shell scripting Strong debugging and log analysis skills Ability to propose and evaluate multiple solutions to technical problems Understanding of B2B integration technologies such as AS2, SFTP, Web Services Extensive experience with tools including Microsoft Office, Google Workspace, Salesforce, Slack, and collaboration platforms Excellent verbal and written communication skills; strong documentation practices Highly self-motivated, with proven time management and project coordination skills Experience in mentoring, coaching, and cross-functional collaboration Proven ability to lead team efforts and resolve high-impact customer issues Strategic thinker who contributes to the continuous improvement of support processes Essential Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience) Minimum 5+ years of experience in a technical customer-facing role, preferably within SaaS or enterprise software companies Strong understanding of UNIX/Linux environments and Java-based applications Working knowledge of ERP systems Fluent in written and spoken English (additional languages a plus depending on region) What You'll Gain: Opportunity to work on mission-critical systems that impact global patient safety Collaborate with a global team in a dynamic, high-growth company Mentorship opportunities and career development in advanced technical roles Work in an environment that values innovation, ownership, and teamwork If you're passionate about solving complex technical challenges, mentoring others, and making a meaningful impact in the life sciences sector, we invite you to join us at TraceLink. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience)

Position: Senior Data Engineer Location: Pune Employment Type: Full-Time Company: vConstruct (Construction Technology Company) About vConstruct vConstruct is a Pune-based construction technology company focused on leveraging data science and analytics to transform the construction industry. Our Data Science and Analytics team is a close-knit group dedicated to supporting the business with robust data infrastructure and insightful analysis. Role Overview We are seeking a highly experienced Senior Data Engineer to lead the design, development, and maintenance of scalable data pipelines and infrastructure. This role involves working closely with cross-functional teams to manage diverse data sources, ensure data integrity, and support data-driven business initiatives. Key Responsibilities Lead the design and development of scalable, high-performance data pipelines and ETL/ELT frameworks following modern data engineering best practices. Architect complex data integration workflows that unify structured, semi-structured, and unstructured data from cloud and on-premise sources. Develop robust real-time, batch, and on-demand data pipelines equipped with monitoring, alerting, and automated error handling. Collaborate with analysts, data scientists, and business leaders to create reliable data models, quality frameworks, and SLAs. Ensure optimal pipeline performance, throughput, and proactive issue resolution. Work with platform, DevOps, and architecture teams to build secure, reusable, and CI/CD-enabled data workflows aligned with enterprise standards. Enforce best practices in source control, code reviews, testing automation, and continuous delivery. Lead root cause analysis and preventive maintenance to minimize business impact from data failures. Establish standards for data modeling, transformation logic, and governance. Design and execute comprehensive testing strategies to ensure data reliability and pipeline resilience. Optimize pipeline and query performance for scalability, reliability, and cost-efficiency. Maintain detailed technical documentation including architecture diagrams, process flows, and integration specs. Facilitate discussions with business and operational teams to prioritize data initiatives and drive strategy. Qualifications 7-10 years of hands-on experience in data engineering with a track record of building scalable and secure data platforms. 5+ years of scripting experience in Python for data processing, automation, and ETL development. 4+ years experience with Snowflake, including performance tuning, security, and advanced SQL. 5+ years experience with data integration tools like Azure Data Factory, Fivetran, or Matillion. 5+ years writing complex, optimized SQL queries on large datasets. Proven experience integrating APIs, JSON, XML, and webhooks for data acquisition. Hands-on experience with cloud platforms (Azure/AWS) and orchestration tools such as Apache Airflow. Experience with CI/CD pipelines, automated testing, and code versioning tools (e.g., Git). Familiarity with dbt or similar transformation tools and modular development practices. Experience with data visualization tools like Power BI is a plus. Strong interpersonal and communication skills to lead cross-functional technical discussions. Education Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. Equivalent academic and professional experience will also be considered. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field

Admin Executive Location: Pune, Maharashtra Experience: 2 3 Years Function: Administration Education: Graduate Degree Job Summary: We are looking for a proactive and organized Admin Executive to manage day-to-day administrative functions and ensure smooth office operations. This role includes handling office management, facility upkeep, travel coordination, vendor management, and general administrative support. The ideal candidate will bring strong coordination skills, attention to detail, and the ability to manage multiple priorities in a dynamic environment. Key Purpose of the Role: To provide seamless administrative support and ensure an efficient, safe, and well-managed workplace by overseeing office operations, facilities, travel arrangements, and support staff. Key Responsibilities: Guest & Meeting Coordination Manage visitor entry and welcome procedures Arrange and support internal and external meetings Travel Desk Support Coordinate travel bookings, logistics, and accommodation for employees Maintain travel-related records and vendor contacts Facility & Housekeeping Management Oversee maintenance of office infrastructure and common areas Ensure cleanliness and hygiene standards across office premises Event Support Assist in planning and executing company meetings, celebrations, and team events Support Staff Supervision Supervise office assistants, housekeeping, and other support personnel Monitor task allocation and performance Vendor & Agency Coordination Liaise with vendors for office supplies, facility maintenance, and service contracts Manage vendor payments and service agreements Communication & Documentation Draft and manage official communication and internal correspondence Maintain administrative records and documentation Health & Safety Compliance Ensure compliance with workplace safety protocols and statutory requirements General Administrative Support Provide day-to-day support for internal teams and help maintain operational efficiency Ideal Candidate Profile: Background: 2 3 years of experience in office administration Prior experience in IT or non-IT sectors Technical Competencies: Strong coordination and organizational abilities Proficiency in handling travel logistics and vendor interactions Capable of managing office support staff Skills & Strengths: Excellent multi-tasking and time management skills Good verbal communication and interpersonal skills Proficient in English (spoken and written) Opportunity: This role offers the chance to grow within a dynamic and professional organization. As an Admin Executive, you will play a key role in supporting operational excellence and workplace efficiency. Supervision & Collaboration: Reports to: Manager HR Collaborates with: Internal teams, vendors, support staff, and visitors Qualification : Graduate Degree

Logistics Infrastructure Executive Location: Pune, Maharashtra Function: Operations Experience: 3 4 Years Education: Master s Degree in Supply Chain Management Job Summary: We are seeking a resourceful and data-driven Logistics Infrastructure Executive to support the optimization of biomass transportation on the BiofuelCircle platform. This role involves planning transportation networks, managing logistics assets, implementing tracking technologies, and ensuring compliance all aimed at improving supply chain efficiency and reducing operational costs. Key Purpose of the Role: To develop and manage logistics infrastructure, including transport planning and equipment sourcing, to enable seamless and cost-effective biomass deliveries on the BiofuelCircle platform. Key Responsibilities: Transportation Network Planning Analyze transport routes and modes to design an optimized, cost-effective logistics network Identify operational bottlenecks and propose efficiency-enhancing strategies Equipment Procurement & Management Source, rent, or lease trucks, trolleys, tractors, and other logistics assets Monitor usage and maintenance of logistics equipment to ensure readiness and reliability Technology Implementation Integrate GPS and other tracking technologies for real-time logistics monitoring on the platform Work with internal tech teams to align digital tools with logistics operations Regulatory Compliance Ensure logistics infrastructure adheres to safety, environmental, and transportation regulations Liaise with regulatory bodies as needed to meet compliance standards Budget Management Develop and manage logistics budgets Conduct vendor negotiations to optimize infrastructure costs Stakeholder Coordination Collaborate with operations, technology, commercial, and regulatory teams Build relationships with external logistics partners and equipment vendors Ideal Candidate Profile: Professional Experience: Hands-on experience with logistics stakeholders such as fleet operators, owner-driver vehicles, or truck manufacturers Exposure to data-driven organizations or platforms is preferred Technical Competencies: Strong grasp of transportation and supply chain principles Ability to interpret large datasets to identify operational improvements and cost savings Personal & Interpersonal Skills: Analytical thinker comfortable with data-backed decision-making Strong communication and collaboration skills to work across functions and with partners Self-motivated, creative problem solver, and accountable team player Opportunity: This role offers an exciting growth opportunity within India s emerging bioenergy ecosystem. As a Logistics Infrastructure Executive, you will work at the intersection of sustainability and logistics innovation, helping to unlock the bioenergy potential of the country through smart and scalable logistics solutions. Supervision & Collaboration: Reports to: Head Operations Desk Collaborates with: Platform Operations, Logistics, Sales, and Customer Success Teams Qualification : Masters Degree in Supply Chain Management

Position: Sr. Engineer / Deputy Manager / Sr. Deputy Manager EIC Sales (Infra Projects) Experience: 3 8 Years Location: Pune Employment Type: Full-Time Role Overview We are seeking a results-oriented sales professional with experience in infrastructure projects and electronic industrial components. The ideal candidate will be responsible for developing government and contractor accounts, building strategic relationships, and driving sales growth through effective planning and execution. Key Responsibilities Maintain clear and consistent communication with the reporting manager; execute visit plans aligned with customer potential. Identify and develop a pipeline of prospective government departments and contractors through strategic account planning. Conduct regular sales calls to introduce products, applications, and new solutions to clients. Monitor and report on competitor activities, pricing strategies, and new product launches, sharing actionable insights with management. Develop and implement an annual sales plan aligned with company objectives and key customer accounts. Engage directly with government officials at all levels to promote products and solutions; distribute promotional materials and product literature. Provide timely and accurate reporting on daily activities, weekly plans, competitor actions, and market trends to support decision-making. Conduct technical sales calls, design consultations, and troubleshooting sessions with support from internal engineering teams. Coordinate high-impact visits and presentations to key accounts involving senior management. Propose innovative ideas to enhance sales meetings, client engagement, and training seminars. Ensure compliance with company policies, budgets, and standards of professionalism. Candidate Profile 3 8 years of experience in B2B or institutional sales, preferably with infrastructure or industrial electrical components. Strong understanding of government procurement processes and contractor relationship management. Strategic thinking with strong planning, reporting, and execution skills. Excellent communication and interpersonal abilities. Willingness to travel as required for client meetings and project discussions. Perks & Benefits Attractive performance-based incentives 5-day work week Flexible working hours

Job Title: SAP Basis Consultant Location: Pune, India Experience: 3 to 6 Years Service Line: Cloud & Infrastructure Services Educational Qualifications: B.E., B.Tech, M.E., M.Tech, BCA, MCA, B.Sc Role Overview: We are seeking a skilled SAP Basis Consultant to join our Cloud & Infrastructure Services team. In this role, you will be a key member of the Infosys delivery team, responsible for ensuring the successful design, development, validation, and support of SAP solutions. Key Responsibilities: Collaborate with cross-functional teams to gather and understand detailed client requirements. Translate business needs into system specifications to guide design and implementation. Assist in project estimations and planning by contributing to effort and resource assessments. Design and implement efficient, scalable SAP Basis solutions aligned with client objectives. Support continuous improvement initiatives and contribute to the digital transformation journey of our clients. Ensure high levels of client satisfaction through proactive service delivery and technical excellence. Who You Are: You are a proactive professional with strong analytical and problem-solving skills, passionate about SAP technologies and committed to delivering top-quality results. If you're looking to be part of a forward-thinking team driving digital transformation, we d love to hear from you.

Job Title: Manager, Cloud Operations Company: Druva Location: Pune, Maharashtra, India About Druva: Druva is a global leader in data security solutions, empowering organizations to protect and recover their data from all threats. Our Druva Data Security Cloud is a fully managed SaaS platform providing air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, we strengthen traditional security approaches and enable faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers including 75 of the Fortune 500 Druva safeguards critical business data in an increasingly connected world. Learn more at druva.com and follow us on LinkedIn, X, and Facebook. Role Overview: As Manager of Cloud Operations, you will lead the team responsible for the stability, scalability, and performance of Druva s cloud infrastructure within our large-scale SaaS environment. This hands-on leadership role demands a deep technical background in AWS cloud operations combined with strong people management skills. You will drive operational excellence through automation, cost management, and rigorous adherence to security and compliance standards, ensuring our services remain highly available 24x7. Key Responsibilities: Team Leadership & Development: Lead, mentor, and support a team of cloud engineers to deliver high-quality results. Foster a collaborative environment and remove blockers to maximize team productivity. Manage hiring, coaching, and retention to build a high-performing team. Technical Strategy & Execution: Drive automation initiatives to minimize manual tasks, boost reliability, and optimize operational workflows. Enforce compliance with security policies and industry regulations. Collaborate closely with DevOps and SRE teams to continuously enhance infrastructure and processes. Champion cost-efficiency while maintaining top-tier system performance. System Reliability & Performance: Monitor and review system health regularly; identify and address any breaches in Service Level Objectives (SLOs). Ensure cloud infrastructure is secure, scalable, and highly available through proactive incident management. Lead incident response, root cause analysis, and post-mortems to improve service resilience. Cross-Functional Collaboration: Partner with engineering teams to ensure smooth deployment of SaaS services to production. Conduct cross-team meetings to communicate deployment quality and status with Release and Host Domain (RHD) owners. Cost of Goods Sold (COGS) Management: Maintain adherence to reservation posture and optimize cloud resource usage. Detect and report COGS anomalies using automated tools and internal alerts. Analyze unit cost trends and customer behavior to identify and address cost irregularities. Security & Compliance: Conduct regular compliance validations and audits. Work with security teams to plan and execute quarterly security roadmap initiatives. Respond promptly to critical security alerts and incidents. Qualifications: 8 10 years of experience in Cloud Operations with at least 2 years in a leadership role. Strong expertise in AWS cloud infrastructure management. Proven track record in driving automation and operational improvements. Deep understanding of system reliability engineering (SRE) and incident management. Experience with cost management and security compliance in cloud environments. Excellent communication and people management skills. If you re passionate about leading cloud operations teams and building secure, reliable SaaS infrastructure at scale, we d love to hear from you!

Job Title: Staff Data / Machine Learning Engineer Company: Druva Location: Pune, Maharashtra, India About Druva: Druva, the autonomous data security company, delivers data protection on autopilot through a 100% SaaS, fully managed platform that secures and recovers data from all threats. The Druva Data Security Cloud guarantees data availability, confidentiality, and integrity providing customers with autonomous protection, rapid incident response, and guaranteed data recovery. Trusted by over 6,000 customers worldwide including 65 of the Fortune 500 Druva safeguards business-critical data in today s connected world. Backed by over $350M in venture capital, Druva protects more than 200 PB of data globally and offers a $10 million Data Resiliency Guarantee against cyber threats. The Role & Team: Join Druva s Business Intelligence team, where data drives key insights and fuels operational and strategic decisions. As a Staff Data/Analytics/ML Engineer, you will lead the development of data-to-insights recommendation engines and drive collaboration across teams to deliver impactful, data-driven solutions. This is a high-impact role working alongside expert engineers and product leaders, leveraging industry-leading data platforms and tools. What You ll Do: Bridge the gap between data engineering, analytics, and machine learning to unlock actionable business insights. Collaborate cross-functionally with Product, Engineering, GTM, and Customer Success teams to build data-driven solutions that enhance decision-making and business outcomes. Design, build, and maintain scalable data pipelines and infrastructure supporting analytics, machine learning, and operational workflows. Develop and optimize data models for efficient analytics and reporting across large datasets. Lead feature engineering, model training, and deployment pipelines for real-time and batch ML/AI applications. Drive architectural improvements in data governance, observability, and platform scalability. Evaluate and implement cutting-edge data tools and platforms including Reverse ETL, MLOps, and DataOps frameworks. Mentor and guide data engineers, analysts, and ML practitioners, fostering technical excellence and collaboration. Translate complex business requirements into technical deliverables, prioritizing initiatives that maximize impact. What We Are Looking For: Bachelor s or Master s degree in Computer Science, Data Science, Engineering, Statistics, or a related field. 7+ years experience spanning data engineering, analytics engineering, and machine learning with a strong technical foundation in all three areas. Expertise in modern data stacks: Snowflake, dbt, Airflow, Spark, and cloud platforms (AWS, GCP, Azure). Proficiency with BI and analytics tools such as Looker, Sigma, Tableau, Power BI, or equivalents. Strong skills in SQL, Python, and distributed data processing frameworks (Spark, Dask, etc.). Experience designing and maintaining data pipelines, ETL/ELT workflows, and data transformations for analytics and ML use cases. Familiarity with ML frameworks like TensorFlow, PyTorch, Scikit-learn, and MLOps lifecycle management. Deep knowledge of data modeling, architecture, and governance best practices. Proven problem-solver who thrives in ambiguity and designs robust data solutions. Experience working in Agile environments with strong prioritization and collaboration skills. Excellent communication skills, capable of simplifying complex technical topics for non-technical stakeholders. Bonus Points For: Experience with Generative AI, LLMs, and integrating AI into business workflows. Knowledge of streaming architectures (Kafka, Kinesis, Pub/Sub) and real-time analytics. Familiarity with Data Contracts, Data Quality frameworks, or Data Mesh architectures. Experience with Reverse ETL tools such as Salesforce, Census, Hightouch, or Segment for operational analytics. If you re passionate about driving data innovation at scale and want to work in a dynamic environment protecting the world s critical data, Druva invites you to join our team! Qualification : Bachelors or Masters degree in Computer Science, Data Science, Engineering, Statistics, or a related field.

Job Title: Service Desk Specialist (Licensing / Order Management) Company: Druva Location: Pune, Maharashtra, India About Druva: Druva empowers organizations with cyber, data, and operational resilience through the Data Resiliency Cloud the industry s first and only SaaS solution at scale. Our platform simplifies data protection, streamlines governance, and delivers actionable insights to accelerate cloud adoption. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva eliminates infrastructure complexity and management costs, enabling data resilience across multiple geographies and clouds. About the Role: We are seeking a skilled Service Desk Specialist to join our Licensing and Order Management team. This role involves managing product licenses, troubleshooting customer issues, and coordinating with global sales and finance teams to ensure seamless customer entitlement and satisfaction. The ideal candidate is customer-focused, process-driven, and capable of multitasking efficiently in a dynamic environment. Desired Skills & Experience: 4+ years of experience in Service Desk or similar customer-facing roles, preferably within a product company. Excellent phone etiquette, with strong written and verbal communication skills. Proficiency in MS Office applications is a plus. Experience working with software licensing processes. Familiarity with Order-to-Cash processes is advantageous. Exposure to AWS cloud, backup, and storage technologies is a plus. Ability to multitask efficiently and adhere to defined processes. Experience in running scripts to extract data from various databases is desirable. Familiarity with Salesforce and Google Workspace applications is preferred. Key Responsibilities: Generate and deliver product licenses to Druva prospects, channel partners, and customers. Troubleshoot and resolve licensing-related customer issues. Collaborate with global Sales and Finance teams to resolve entitlement and billing discrepancies. Create Proof of Concept (POC) server instances on AWS following documented processes. Contribute to process design, optimization, and continuous improvement initiatives. Support retention of support contracts by delivering excellent customer service. Participate in customer experience improvement programs. Provide Service Desk coverage during assigned hours within a 24x5 operational framework. Proactively identify gaps, suggest improvements, and notify customers within defined SLAs. Manage proactive support queries and communicate updates spontaneously. If you thrive in a fast-paced, customer-focused environment and are passionate about driving operational excellence, Druva offers an exciting opportunity to be part of a global leader in data resilience.

Job Title: Technical Support Engineer Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations worldwide with the Data Resiliency Cloud the industry s first and only SaaS solution at scale. Druva simplifies data protection, streamlines governance, and delivers data insights, helping customers accelerate cloud adoption. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva eliminates complex infrastructure and management costs, delivering robust data resilience across multiple geographies and clouds. About the Role: Join Druva s Global Customer Support team, a group of highly skilled engineers dedicated to resolving complex technical issues and enhancing the customer experience. As a Technical Support Engineer, you ll be on the front lines of delivering exceptional support for Druva s innovative cloud-based data protection products. This role offers a dynamic and challenging environment where you ll develop your skills while directly impacting customer success and satisfaction. What You ll Do: Provide technical support for Druva s products as part of a 24x7x365 global support team. Collaborate with team members to troubleshoot and resolve complex technical issues. Analyze logs and exceptions to identify root causes and improve product usability and customer experience. Contribute to knowledge management by documenting solutions as Knowledge Base articles. Develop and implement productivity tools to tackle complex technical challenges. Escalate unresolved issues to appropriate teams while maintaining clear communication with customers at all levels. Follow established troubleshooting methodologies to diagnose, reproduce, and resolve issues. Engage in continuous learning through training and e-learning courses. Work closely with Quality Assurance and Engineering teams to identify, report, and resolve product defects. Utilize remote support tools and case management systems such as Salesforce, JIRA, and Zoom. Meet and exceed Service Level Agreements (SLAs) for all customer support channels. Who You Are: Minimum Qualifications: Bachelor s degree in a technical field or equivalent experience. 3+ years of relevant technical support or similar experience. Strong written and verbal communication skills. Good understanding of backup and recovery concepts, including disaster recovery, backup types, and replication. Experience with Operating Systems administration: Windows, Linux, Solaris, Unix. Familiarity with cloud infrastructure such as AWS, VMware Cloud, or other public cloud providers. Knowledge of server backup applications and troubleshooting security-related issues. Skilled in troubleshooting using tools like Wireshark, tcpdump, Procmon, Perfmon. Basic understanding of storage technologies (SCSI, SAN, iSCSI, NAS). Hands-on experience with VMware, Hyper-V, and Nutanix technologies. VMware Certified Professional (preferred). Nutanix Enterprise Administrator certification (preferred). Knowledge of backup and recovery for databases like Microsoft SQL and Oracle. Ability to troubleshoot integration issues between SaaS and on-premises applications. Experience creating customer-facing documentation. Experience with deployment and configuration is a plus. If you are passionate about customer success, technical problem-solving, and working with cutting-edge cloud technology, Druva offers an exciting environment where you can grow your career and make a tangible impact. Qualification : Bachelors degree in a technical field or equivalent experience.

Job Title: Lead - IT & Information Security Job Overview: We are seeking an experienced professional to join our team as a Lead - IT & Information Security. The ideal candidate will have a strong background in Identity & Access Management (IAM), One Identity Access Management tools, and .NET technologies. This role involves developing, maintaining, and supporting IAM services and integrations with a focus on secure, high-quality code delivery. Responsibilities: Implement IAM Solutions: Design and deploy Identity & Access Management solutions using One Identity (Dell One Identity Tool). Weight: 30% Development & Maintenance: Participate in the software development life cycle, including analysis, development, testing, and maintaining secure, high-quality code. Weight: 30% Application Integrations: Handle Target System Integration and Release Support, ensuring seamless application integrations and ongoing support. Weight: 20% Collaboration with Stakeholders: Work closely with application owners and service providers to understand and support existing and new IAM services. Weight: 20% Key Qualifications: Education: Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. Equivalent experience may be considered. Experience: 8-10+ years of development experience with One Identity Access Management tools (Dell One Identity Tool) and .NET technologies. Technical Skills: Strong experience in .NET (C# or VB.NET) programming languages. Proficiency in database management (SQL Server). Knowledge of REST APIs and WCF (preferred). Familiarity with Identity Lifecycle, Access Management, and Application provisioning/de-provisioning. Experience with tools such as Web Designer, IAM Manager, Designer, and Sync projects (preferred). Knowledge of Azure and Active Directory (Azure Active Directory experience is a plus). Experience with Agile/Scrum methodologies (preferred). Core Competencies: Result Orientation: Ability to focus on delivering results and meeting objectives. Customer Focus: Strong focus on customer needs and delivering high-quality service. Collaboration & Relationships: Ability to foster and maintain productive relationships with colleagues and stakeholders. Problem-Solving & Decision-Making: Strong analytical and decision-making skills. Effective Time Management: Ability to manage time efficiently and work under pressure. Communication: Strong written and verbal communication skills, with the ability to present complex ideas clearly. Flexible Work Model: Enjoy a hybrid work setup with up to 25 days per year working remotely from abroad. Competitive Compensation: We offer a competitive salary, performance-based bonus scheme, pension, employee shares program, and various employee discounts. Career Development: Take advantage of our career development programs, digital learning resources, and opportunities for international career mobility. Work-Life Balance: We support a healthy work-life balance with flexible working arrangements, health benefits, and parental leave. About Allianz Technology: Allianz Technology is the global IT service provider for Allianz, responsible for driving the digital transformation of the Group. With a workforce of over 13,000 employees across 22 countries, we manage IT infrastructure, application platforms, and digital solutions, supporting Allianz s journey in the financial services sector. Diversity & Inclusion Statement: Allianz Technology is committed to fostering an inclusive environment. We celebrate diversity and encourage applications from all individuals, regardless of gender, race, ethnicity, religion, sexual orientation, age, nationality, or disability. Apply Today: Join us in shaping the future of digital finance! Let s care for tomorrow together. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field. Equivalent experience may be considered.

Cloud Architect Key Responsibilities: Collaborate with the Global Architecture team to deliver technology capabilities supporting business strategy and IT service modernization. Define new architectural standards for evolving cloud capabilities, including the use of AI Services and ML models within the enterprise. Focus on core IT capabilities, including security and access controls, secure service implementation, and frameworks for cross-team processes. Work with business units and vendors to deliver strategic programs and projects supporting new or upgraded digital assets. Promote and support the adoption of cloud-first solutions using native technologies and continuous delivery methods. Provide technical knowledge and support to Cloud Engineering and Operations to meet business needs. Lead incident management and root cause analysis (RCA) for events impacting operations within the Cloud Infrastructure domain and develop mitigation strategies. Company Description: Syngenta Group is a global leader in sustainable agriculture, with over 53,000 employees in more than 100 countries. With more than 250 years of innovation, we strive to transform agriculture through solutions benefiting farmers, society, and the planet. We are committed to operating with the highest ethical standards and maintaining a workplace free from discrimination and harassment. Qualifications: Bachelor s degree in Computer Science, IT, or a relevant field. 10+ years of experience in Cloud Architecture and delivering various cloud-hosted technologies. 7+ years of hands-on experience with AWS, Azure, or Google Cloud Native services. Experience in developing architectural standards and aligning them with security and information policies. Experience deploying infrastructure into cloud platforms to utilize native capabilities. Experience in delivering Hybrid Cloud architecture and configuring Cloud Landing Zones. Experience working with AI capabilities within security policies. Extensive experience with infrastructure-as-code and advising on best practices to maintain a healthy pipeline. Strong self-motivation and ability to quickly adapt to new tasks. Ability to manage problem resolution and lead teams in addressing production issues. Additional Information: Syngenta is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, veteran status, disability, or any other legally protected status. Qualification : Bachelors degree in Computer Science, IT, or a relevant field.

Job Description: Senior Analyst - IT & Information Security We are looking for a Senior Analyst - IT & Information Security to join our team in Pune. The successful candidate will be responsible for the administration of One Identity tool and the management of integrated identities and services within the IAM (Identity Access Management) environment. You will provide engineering support for the One Identity Manager environment and ensure the smooth functioning of cloud and on-prem infrastructures hosting IAM. Key Responsibilities: Administration of One Identity Tool: Manage and maintain the One Identity Manager (1IM) environment, including Object Browser, Job Queue, and Synchronization Editor. Identity & Service Management: Administer integrated identities and services with the One Identity tool, ensuring smooth integration with organizational systems. IAM Environment Management: Oversee and support the IAM environment at an enterprise level, specifically in a multi-forest Active Directory setup. Manage IAM tools, including performance management of databases and infrastructures. Monitoring & Troubleshooting: Monitor the performance of IAM tools and report on and analyze any bugs during and after IAM release versions. Ensure the smooth functioning of the IAM infrastructure, performing necessary diagnostics and maintenance. Incident, Problem & Change Management: Manage incidents, problems, and changes within the IAM infrastructure, ensuring proper documentation and tracking. Collaboration & Support: Work closely with onshore development and project teams, assisting during project releases, testing, and providing operational support. Process & Documentation Management: Develop and maintain IAM processes and operating procedures documentation. Tool Utilization: Use software development tools such as JIRA for managing IAM-related tasks and issues. Qualifications & Skills: Experience: Proven experience in managing One Identity Manager (1IM) or similar IAM tools. Strong understanding of IAM infrastructure and its integration with organizational systems. Technical Skills: Solid knowledge of Active Directory multi-forest environments and integration with IAM tools. Familiarity with Windows OS, IIS, and MS SQL server. Performance Management: Experience in monitoring, reporting, and analyzing IAM tool performance. Collaboration Skills: Ability to work collaboratively with onshore teams and provide expert support for project releases and operational needs. Incident and Change Management: Demonstrated experience in incident, problem, and change management within IAM systems. Tool Knowledge: Familiarity with using JIRA or other software development tools for task and issue management. What We Offer: Hybrid Work Model: Flexible working options, including up to 25 days per year working from abroad. Compensation & Benefits: Competitive compensation package, including a company bonus scheme, pension, employee shares program, and multiple employee discounts (varies by location). Career Development: Access to career development and digital learning programs, with opportunities for international mobility and lifelong learning. Work-Life Balance: Flexible working and health and wellbeing support, including healthcare and parental leave benefits. Support for career breaks and assistance with returning to work. About Allianz Technology: Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With over 13,000 employees in 22 countries globally, Allianz Technology is a key partner in pioneering the digital transformation of the financial services industry. We oversee a full spectrum of digital services, including IT infrastructure, networking, security, and application platforms. We are at the forefront of digitalization in the financial services sector, offering end-to-end IT solutions for Allianz. Diversity & Inclusion Statement: At Allianz Technology, we are proud to be an equal opportunity employer. We believe in fostering a diverse and inclusive work environment. We welcome applications from individuals of all backgrounds and identities, regardless of gender, ethnicity, age, nationality, religion, disability, or sexual orientation. Join us and help shape the future of technology! Let s care for tomorrow.

About the Role: As a Citrix Engineer, you will be responsible for administering, supporting, and maintaining Citrix and Virtual Desktop Infrastructure (VDI) environments. You will work with global teams to manage Citrix XenDesktop, Citrix XenApp, Citrix StoreFront, Citrix Netscalers, VMware, and Flashstack solutions. Key Responsibilities: Citrix & VDI Administration: Support Citrix XenDesktop 7x & 2203, Citrix XenApp 7x & 2203, Citrix StoreFront, and Citrix Netscalers. Manage VMware vSphere, Flashstack hardware, and Wyse Thin Clients. Monitor Citrix/VDI environments and respond to incidents and service requests. Perform Tier 1/1.5 incident management and join Major Incident Management (MIM) calls. Maintain system documentation and perform routine updates. Operational Support & Troubleshooting: Handle desktop pool creation, publishing applications, and making configuration changes. Work across teams to ensure business requirements are met. Collaborate with vendors to report and resolve issues. Perform regular maintenance tasks and infrastructure optimizations. Required Skills & Experience: Must-Have: 4-6 years of IT experience, with at least 3 years in Infrastructure and Citrix/Virtualization. Strong expertise in Citrix XenDesktop 7x, Citrix XenApp 7x, Citrix StoreFront, Citrix Netscalers, and VMware. Knowledge of Windows Server 2012/2016 administration. Basic experience with Active Directory. Understanding of networking concepts (DHCP, DNS, IP addressing, subnets, VLANs). Good-to-Have: Experience with PowerShell scripting for automation. Troubleshooting VMware ESXi environments. Experience with VDI and desktop deployment/management. At Zensar Technologies, we believe in a workplace where people realize their full potential, are recognized for their contributions, and thrive in a collaborative environment. We are a global technology consulting and services company with 11,800+ employees in 33 locations. Our expertise helps 130+ enterprises drive innovation, agility, and competitiveness. Zensar is committed to Equal Employment Opportunity (EEO) and welcomes diverse talent across backgrounds, identities, and abilities. Core Values at Zensar: Putting People First Client-Centricity Collaboration Join us and be part of a dynamic team driving digital transformation!

Job Title: L2 Infrastructure Engineer Linux Patching (3 Positions) Location: Pune Shift: 24/7 About the Role: As an L2 Infrastructure Engineer Linux Patching, you will be responsible for coordinating, deploying, and troubleshooting patches for Linux servers in a large-scale enterprise environment. You will work with RedHat, SLES, CentOS, and Ubuntu, ensuring security compliance and best practices in vulnerability management. Key Responsibilities: Linux Patching & Vulnerability Management: Coordinate, deploy, and troubleshoot Linux patches for RedHat, SLES, CentOS, and Ubuntu servers. Apply vulnerability management best practices and prioritize patch deployments using CVE scoring. Utilize Ansible AWX for automation and configuration management of patching procedures. Provide insights for improving scanning processes based on vulnerability scanner data. Ensure minimal business disruption by coordinating patch deployments with cross-functional teams. Troubleshoot patching failures and provide technical guidance to fellow engineers. Automation & Infrastructure Support: Develop Python scripts for automating patch management processes. Support cloud infrastructure on the Azure platform. Manage and configure virtual servers in an enterprise environment. Work within an enterprise ticketing system (e.g., ServiceNow) to track incidents, requests, and changes. Process & Compliance: Ensure adherence to change management and ITIL best practices. Maintain detailed documentation of patching activities and procedures. Required Skills & Experience: Must-Have: 5-8 years of experience as a Linux Support Engineer or similar role. Expertise in Linux patching and troubleshooting vulnerabilities. Hands-on experience with Ansible AWX, Ansible, Chef, or Puppet for automation. Knowledge of CVE scoring and vulnerability management best practices. Strong understanding of RedHat, SLES, CentOS, and Ubuntu operating systems. Experience managing cloud infrastructure on Azure. Excellent communication skills and ability to handle multiple tasks efficiently. Good-to-Have: Experience with Python scripting for automation. Familiarity with ServiceNow or similar enterprise ticketing systems. Relevant Linux administration certifications (e.g., RHCSA, RHCE, LPIC). At our organization, we value innovation, collaboration, and technical excellence. We offer: A challenging and dynamic environment with opportunities to work on enterprise-scale infrastructure. Exposure to cutting-edge automation and cloud technologies. A supportive team and culture that promotes continuous learning and professional growth. Apply Now if you're a skilled Linux Engineer passionate about automation, security, and enterprise infrastructure!

JOB DESCRIPTION Role Sr Network Administrator We create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation. We love what we do and we re good at it. But now we want to be even better! We re looking for an experienced and passionateNetwork Administrator / Engineer for our Global IT Delivery Centre in India. We are already providing IT services and support to Alfa Laval companies around the world, and we are now expanding our operations to meet future demands. Alfa Laval has invested in a Global IT Delivery Centre in Pune with the vision to expand and deliver IT services as an extension to our global teams located in Sweden, Denmark and the USA. We focus on cost-effective solutions and improved performance to create a unique Alfa Laval experience! Who are we looking for We are looking for a new member for our Core IT & Infrastructure Operations team as Network Administrator to play a crucial role in monitoring, configuring, maintaining, and supporting an organization s Network Infrastructure platform. Your responsibilities will span technical acumen, customer service, and ensuring seamless access to tools and applications. You ll address any issues that arise within the platform, safeguard data, and support productivity and collaboration tools. We are looking for a Senior Network Administrator/ Engineer with 5- 7 yrs experience to develop and maintain functional and secure networks. In this role you will be responsible for supporting, configuring, monitoring and maintaining company Networks globally which are 24x7.Additionally You will mentor a team of engineers to troubleshoot and optimize our networks. In this role, you should have excellent problem-solving skills and thorough knowledge of network administration and architecture. If you re also passionate about Cisco Networking, we d like to meet you. Who are You A person with keen interest on Administration and Automation. Willingness to learn and adapt to changes in the Global Network Infrastructure ecosystem. Ability to find creative solutions to complex problems within Administration area. Contributing to the team s knowledge base and helping colleagues. Keeping detailed records of configurations, changes, and incidents. Requirements and Responsibilities What we need: Configure, install and integrate Cisco Network Switches (Cisco 9200, 93000), Access Points (9120) and other network devices. Monitor network performance and integrity. Fully support, configure, maintain and upgrade company s networks. Troubleshooting and resolving network issues, implementing security measures, and proactively optimizing network performance. Handle day to day LAN Connectivity. Resolve issues tiers of support have escalated by troubleshooting cloud, Global and local infrastructure. Automate tasks and monitor their effectiveness. Mentor team members on technical issues. Communicate with users when needed. Suggest improvements to network performance, capacity and scalability. Requirements and Skills: Graduate in any field. CCNA or CCNP certification Excellent Communication Skills i.e. Communication, collaboration, and curiosity is a must. What we expect: Graduate preferably in Computer Science, Engineering, or a related field. Industry-related experience as a Senior Network Engineer orNetwork Administrator Professional certification (e.g. CCNA, CCNP) Solid background in network administration and architecture In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF) Cisco Firewall and SD WAN knowledge is preferred. Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds network tools) Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses. Solid understanding of network operating systems (Cisco IOS) Hands on experience in networking, routing and switching. Sharp troubleshooting skills Ability to work independently. Great at organizing, prioritizing and multitasking. Organizational and mentoring skills Perks & Benefits: 1. Health & Wellness: Comprehensive family medical coverage Wellness programs and resources, and discounted gym memberships. Preventive Health Care for employees. 2. Financial Benefits: Competitive salary with opportunities for allowances. Retirement savings plan with NPS. 3. Paid Time Off: Generous vacation, personal, and sick leave. Paid holidays and options for flexible work schedules. 4. Professional Growth: Access to training, workshops, and ongoing career development opportunities. Leadership development initiatives. Opportunities to travel and collaborate with Global colleagues 5. Work-Life Balance: Flexible work hours and remote work options. 6. Additional Perks: Company-sponsored social events and team-building activities. Volunteer opportunities in CSR programs. Be part of the Swedish Sports league. Qualification : Graduate preferably in Computer Science, Engineering, or a related field.

About HSBC HSBC is one of the largest banking and financial services organizations in the world, operating in 64 countries and territories. Our mission is to enable businesses to thrive, economies to prosper, and help people fulfill their hopes and ambitions. Whether you're aiming for the top of your career or exploring new directions, HSBC offers the support, opportunities, and rewards to help you realize your potential. Role: Software Engineer HSBC is seeking a Software Engineer to join our team. This role focuses on providing critical support to our production services and ensuring smooth transitions from development to production. You will assist in the daily production monitoring of Internet Banking services, collaborate across multiple teams, and help drive automation and performance improvements. If you re passionate about working in an agile and customer-first environment, this is a great opportunity to further your career. Key Responsibilities: 24x7 Support: Provide on-call support for production services, ensuring timely resolution of any issues. Service Transition: Coordinate implementation activities for a smooth transition from development to production. Production Monitoring: Handle daily production Internet Banking level 1 case checking, investigation, and provide solutions or workarounds. Collaboration: Work closely with server, infrastructure, and business teams to address technical and operational challenges. SRE & DevOps: Understand and assist in Site Reliability Engineering (SRE) and DevOps production support activities. Requirements: Technical Expertise: Strong understanding of web-based application support in a multi-tier architecture, especially within the banking domain. Familiarity with Mobile SRE support activities. Expertise in troubleshooting Java/J2EE/Microservices applications deployed on industry-standard front-end application servers such as IBM WAS, IBM WPS, JBoss, and Tomcat. Experience with UNIX systems and hands-on troubleshooting. Python-based automation experience is a plus. Proficiency in using application performance monitoring tools like AppDynamics, Splunk, BMC Patrol, HP BSM, Dynatrace, etc. Tech Stack: Knowledge of Java / J2EE, AngularJS, node.js, React, Spring, DOJO, HTML, JavaScript. Familiarity with ticketing tools such as BMC Remedy, GSD, or ServiceNow. Cloud & Systems Knowledge: Familiarity with cloud management, Oracle databases, LDAP, MQ, TCP/IP networks, web servers, and data center management. Understanding of Microservices, REST APIs, and integration with platforms like Mule Gateway, AnyPoint, and PCF. Experience in application migration and a clear understanding of the process. Preferred Qualifications: Experience with business-critical server application support. Background working in cloud environments. Understanding of application migration processes and related activities. At HSBC, you ll join a global team working at the forefront of technology and banking services. We offer opportunities for growth, support for work-life balance, and the ability to make a meaningful impact on the global economy. If you re ready to take on a dynamic, customer-facing role and thrive in a fast-paced, collaborative environment, we want to hear from you! Qualification : Candidates with good understanding of Cloud, Oracle database, LDAP, MQ, TCP/IP Networks, Webservers, Data Centre will be preferred.

About HSBC If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you're aiming to rise to the top or take your career in a new direction, HSBC offers opportunities, support, and rewards that will take you further. As one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories, HSBC is focused on enabling businesses to thrive, economies to prosper, and ultimately, helping people fulfill their hopes and ambitions. The Role We are seeking an experienced Consultant Specialist to join our team and play a key role in API support, troubleshooting, and ensuring the high performance and scalability of our API services. In this position, you will work closely with the cloud infrastructure team, DevOps teams, and developers to ensure smooth deployment and optimal performance of our APIs. Responsibilities API Support & Troubleshooting: Provide technical support for API services, ensuring availability, performance, and scalability. Troubleshoot and resolve API-related issues to ensure minimal disruption to services. Monitoring & Performance Analysis: Use tools like AppDynamics, Splunk, and other monitoring platforms to analyze and monitor API performance, identify bottlenecks, and suggest improvements or optimizations. Cloud Infrastructure Support: Collaborate with the cloud infrastructure team to ensure APIs are deployed and running efficiently in cloud environments such as AWS, Google Cloud, or Azure. DevOps Integration: Work with DevOps teams to automate API deployment processes using CI/CD tools like Jenkins, GitLab, or Bamboo, ensuring smooth transitions from development to production. Log Management & Analysis: Leverage Splunk for log management, creating dashboards, and analyzing log data patterns in real time to identify and resolve issues quickly. Collaboration with Development Teams: Work closely with software developers to understand API designs and optimize backend services, ensuring alignment with business requirements. Incident Management: Lead the incident management process for API-related issues, ensuring quick resolution and minimal downtime. Participate in on-call rotations to provide 24/7 support for critical systems. Requirements To be successful in this role, you should meet the following requirements: 10 to 12 years of experience in API support or backend development, with strong expertise in Spring Framework. Strong experience with cloud technologies (AWS, Azure, GCP), especially with API hosting and scaling in a cloud environment. Proficiency in using AppDynamics for performance monitoring, troubleshooting, and issue resolution. Hands-on experience with Splunk for log management, dashboard creation, and real-time issue analysis. Familiarity with DevOps tools such as Jenkins, GitLab, Docker, and Kubernetes for efficient deployment processes. Experience working with RESTful APIs, microservices architecture, and related technologies. Excellent troubleshooting skills to resolve complex API and integration issues. Solid understanding of networking, security, and authentication/authorization for APIs (OAuth, JWT, etc.). Experience with containerization and orchestration tools such as Docker and Kubernetes. Familiarity with additional monitoring and alerting tools like Datadog or Grafana. Global presence: Work in a world-leading organization with a diverse international team. Career growth: HSBC provides ample opportunities for professional development and career progression. Innovative work environment: Work on cutting-edge technologies in a fast-paced, dynamic environment. Join HSBC and achieve more in your career. Qualification : Proficiency in using AppDynamics for performance monitoring and issue resolution.