Inside Sales Representative Jobs in Mumbai

20 Jobs Found

WS

Tele Sales Executive

Wsfx

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Tele Sales Executive Experience: 0 - 6 Months Education: HSC Location: Mumbai About the Role We are looking for a highly motivated Tele Sales Executive to join our team in Mumbai. As a key member of our sales team, you will play a vital role in reaching out to potential clients, promoting our products and services, and generating valuable leads. This role offers an excellent opportunity to develop your sales skills and grow in a dynamic and fast-paced environment. Key Responsibilities Outbound Calls: Initiate outbound calls to prospective clients or customers to promote products, services, and special offers. Customer Interaction: Engage in meaningful conversations with customers, addressing their inquiries, providing accurate product information, and resolving issues effectively. Lead Generation: Identify and qualify potential leads by gathering relevant customer information and updating databases for follow-up actions. Record Keeping: Maintain detailed and accurate records of calls, customer interactions, and feedback to ensure proper follow-up and lead management. Follow-Up: Conduct follow-up calls to ensure customer satisfaction, address additional inquiries, and nurture leads for future business opportunities. Skills Required Excel Skills: Proficient in Microsoft Excel to manage data, track calls, and organize information efficiently. Communication Skills: Clear, persuasive verbal communication abilities to effectively engage with customers and promote products or services. Listening Skills: Active listening skills to understand customer needs and provide appropriate solutions. Organization & Time Management: Strong organizational and time management skills to handle multiple calls and tasks efficiently. Opportunity to develop your sales skills in a fast-paced environment. Supportive team culture with ongoing training and career growth opportunities. Competitive salary with performance-based incentives.

Tele Sales Tele Sales Executive Tele executive
SE

Inside Sales Representative

Sequretek

2+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Inside Sales Representative/Officer About the Company: Sequretek is a global cybersecurity company, which offers end-to-end security in the areas of enterprise threat monitoring, incident response (Percept XDR), device security (Percept EDR), identity & access governance (Percept IGA) through their own AI driven Percept Cloud Security Platform (PCSP). Vision: To simplify security by consolidating the technology landscape Mission: We empower your growth (customer s growth) without fear as your (customer s) trusted partner by simplifying security Sequretek, started in 2013, has its offices across US and India with over 400 cybersecurity professionals. More than 25% of our employees are in R&D. We do business across the world with our partners. We have been growing with a CAGR of over 50% Y-O-Y and have close to 120 customers worldwide. Our products are covered by technology influencers like Gartner, ICSA Labs, NASSCOM, and have strategic partnerships with Intel, Ingram Micro and FIS. They give us market access in India and US. The company has received recognitions from several government bodies, startup entities as well as media houses over these past several years. Reporting to: Chief of Marketing and Head of Global Channels Open Positions: Inside Sales Representative Inside Sales Representative roles and responsibilities Communicating with prospective buyers in enterprises (B2B), through emails, LinkedIn and Twitter. Making outbound calls to prospective buyers in enterprises (B2B) CISO/CIO/CTO/IT Heads/Security Heads. Fixing physical (1-on-1) or virtual meetings for Sales team members with targeted customers. Calendaring the appointment through email/whatsapp and uploading the details on CRM on a daily basis. Ensuring that the meetings take place by reminding the customer / RSVP. Post the meeting, update the CRM (lead/no lead) after speaking with the salesperson. Send a Thank You email to the customer with the sales collateral and details of the salesperson. Attend daily cadence, and weekly reviews with Sales and Marketing leaders. Creating and maintaining customer database in the CRM with activity sheet for each account updated on a daily basis. RSVP Management for webinars and events run by Marketing team. Ensuring that the targets set for number of calls, meetings fixed, leads generated are met / exceeded. Inside Sales Representative/Officer requirements and qualifications Minimum of a Degree. Minimum of 2 years of experience in a similar role in B2B enterprises (preferably in IT/cybersecurity) for Indian markets. Proficiency in Email, MS Office and CRM software. Excellent verbal and written communication skills in English is Mandatory. Candidates with Hindi and other regional languages (Marathi, and South Indian) are preferable. Strong listening skills. Strong organizational and presentation skills. Strong tele-sales and cold calling skills. Ability to work well in a fast-paced environment. Excellent customer relationship skills.

Sales Inside Sales Representative Sales Representative Inside sales representative
PM

Additive Inside Sales

Phillips Machine Tools

3-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position: Additive Inside Sales Executive Location: Mumbai Employment Type: Full Time Experience Required: 3 5 Years Industry: Additive Manufacturing / Industrial Equipment / Sales Support Job Overview We are looking for a detail-oriented and proactive Inside Sales Executive Additive Division to manage consumables and spare parts sales. The ideal candidate will efficiently handle customer RFQs, process orders, coordinate with suppliers, and drive repeat business by closely tracking consumption patterns. If you have a passion for sales operations, customer service, and managing backend processes with precision, we d love to hear from you. Key Responsibilities Respond to incoming RFQs from customers and service engineers, providing accurate and timely quotations. Track consumable usage and proactively follow up with customers to generate repeat business. Process customer orders efficiently while ensuring adherence to delivery schedules and specifications. Collaborate with suppliers or product managers to gather pricing and availability, negotiate terms, and place purchase orders as required. Coordinate import activities: Prepare and manage documentation Ensure compliance with import laws and tariffs Oversee customs clearance Work with logistics teams and customs brokers to ensure timely clearance of imported goods. Monitor inventory levels and anticipate demand to avoid shortages or overstock situations. Maintain comprehensive records of RFQs, quotes, orders, and supplier communications. Review and verify supplier invoices and match them with received goods for quality and quantity. Keep customers updated on the status of their orders, delivery timelines, and resolve any issues proactively. Identify and implement process improvements to increase operational efficiency and customer satisfaction. Required Skills & Qualifications 3 5 years of experience in inside sales, order processing, supply chain coordination, or customer support preferably in industrial or additive manufacturing sectors. Strong understanding of sales coordination, consumables tracking, and procurement processes. Experience with import procedures, documentation, and dealing with customs clearance. Excellent communication and negotiation skills. Proficiency in MS Office (Excel, Outlook) and familiarity with ERP/CRM systems. Strong attention to detail, with the ability to multitask and meet tight deadlines. Customer-first mindset with the ability to build and maintain professional relationships. Opportunities for career growth in industrial and additive manufacturing domains Supportive and collaborative team environment Exposure to global vendors, processes, and supply chain operations Apply now and be part of a fast-growing and innovative team in the additive manufacturing space.

Sales Inside Sales Full-Time Additive Manufacturing 3D printing
M&

Executive/assistant Manager Sales Closing

Mahindra & Mahindra Ltd

2-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position: Executive / Assistant Manager Sales Closing Location: Mumbai Department: Sales Job Purpose To drive revenue generation by effectively managing and converting leads from various sourcing channels into successful bookings through an exceptional sales experience and customer engagement. Key Responsibilities Welcome and engage customers during walk-ins with impactful audio-visual presentations and project showcases. Conduct site visits with potential customers and address their questions effectively. Capture customer details accurately in data sheets and update them in Salesforce (SFDC). Follow up proactively with prospects to progress leads toward closure. Address and resolve on-site customer concerns such as parking allocation, site access, construction queries, and coordinate with project teams as needed. Lead price discussions and negotiations to close bookings. Generate and process sales orders post-deal closure. Ensure a seamless handover of customer details and booking documentation to the CRM team. Collaborate closely with the CRM team to address any post-booking customer issues or requirements. Performance Indicators Individual Accountability Adherence to sales SOPs and processes Execution and participation in BTL (Below the Line) marketing activities Shared Accountability Customer satisfaction scores Net sales generated Key Stakeholders External Customers Channel Partners Internal Sourcing Teams CRM Team Pre-Sales & MIS Team Functional Competencies Strong understanding of structured sales processes (SOPs) Market and competitor awareness Effective presentation and negotiation skills In-depth product knowledge Stakeholder coordination and communication Mahindra Leadership Competencies 1. Result Orientation with Execution Excellence Consistently achieve targets with a disciplined and process-driven approach Exhibit accountability for performance and timely execution Proactively adapt to ensure adherence to standards 2. Customer Focus Understand customer needs deeply and address them proactively Own the customer experience from first interaction to handover Deliver service that builds trust and long-term satisfaction 3. Weaving Passion & Energy at Work Show enthusiasm and drive in customer engagements Collaborate effectively with diverse teams and individuals Embrace innovative ways of working and problem-solving Qualifications and Experience Education: Graduate in any discipline (MBA preferred) Experience: 2 5 years of relevant experience in sales, preferably real estate or high-involvement purchases Qualification : Graduate in any discipline (MBA preferred)

Executive Assistant Executive Assistant Assistant executive Manager
FT

Senior Systems Engineer

Fortinet Technologies

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Senior Systems Engineer Pre-Sales Location: Mumbai Job Category: Systems Engineering Job Schedule: Full-Time Company Overview Join Fortinet, a global cybersecurity leader with over two decades of innovation. We are looking for a dynamic Senior Systems Engineer to act as the key technical partner to sales representatives in West India, supporting enterprise accounts across the full sales lifecycle. Key Responsibilities Pre-Sales Leadership: Qualify sales leads, lead pre-bid meetings, and respond to RFPs with technical solution proposals. Demonstration & POCs: Serve as the primary technical resource during sales calls and deliver Proof-of-Concepts (POCs) to demonstrate Fortinet solutions. Post-Sales Oversight: Act as the technical point of contact for assigned accounts, collaborating with SMEs and engineering to resolve complex issues. Channel & Partner Enablement: Train channel partners on Fortinet solutions and competitive differentiation while providing technical oversight. Consulting & Advisory: Develop complex system designs and presentations; contribute to case studies and white papers. Required Skills & Experience Security Expertise: Deep knowledge of SD-WAN, NG Firewall, SASE, WAF, ZTNA, and EDR/XDR. Operations Solutions: Experience with NOC/SOC solutions such as SIEM and SOAR. Cloud & Mobile: Familiarity with public/private cloud security and mobile core solutions (GiFW, CGN, SecGW). Hands-on Ability: Proven experience designing and implementing POCs using Fortinet products or competitive solutions. Communication: Strong consultative and presentation skills with a willingness to travel across India (~25%).

Senior Systems Engineer Senior engineer Systems Engineer
GC

Ai Sales Specialist, Google Cloud

Google Careers

12+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

About the job As an AI Sales Specialist, you will be responsible for growing our AI business by building and expanding relationships with new and existing customers. You will possess the necessary promoting skills to effectively build relationships with both Cloud Field Sales Representatives (FSRs), Customer Engineers (CEs) as well as new and existing customers. You will develop relationships with external customer stakeholders, identifying innovative ways to multiply your impact and the impact of the team as a whole. You will partner with internal Google Cloud Platform (GCP) Sales teams to grow their AI businesses and drive overall value for GCP. Business cycles will include a combination of productivity use cases, as well as working with product teams to help our customers build new products leveraging our AI. Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Build relationships with customers as a subject matter expert and trusted advisor, managing complex business cycles, identifying solution use cases, and influencing long-term strategic direction of accounts. Deliver against quota and achieve or exceed strategic business and growth goals while forecasting and reporting your territory s business. Work with Google accounts and cross-functional teams (e.g., Customer Engineering, Marketing, Customer Success, Product, Engineering, Channels) to develop go-to-market strategies, drive pipeline and business growth, close agreements, understand the customer, and provide excellent prospect and customer experience. Develop and execute strategic account plans informed by our responsible AI framework across an assigned territory or market. Work with multiple customers and opportunities simultaneously, understanding each customer s technology footprint and strategy, growth plans, business drivers, competitors, and how they can transform their business using our technologies. Minimum qualifications: Bachelor's degree or equivalent practical experience. 12 years of experience in promoting IT business solutions and executing a territory business strategy. Experience partnering with technical staff to build business cases and implementation plans. Experience identifying and driving use cases to solve customer problems. Preferred qualifications: Experience working with and managing partners in complex implementation projects including global system integrators and packaged software vendors. Experience with promoting the AI technology stack. Experience working with product teams and an understanding of how to embed our technology into their product set. Familiarity with Google Cloud and Google Cloud AI offerings. Ability to connect AI/ML with business value and engage executive stakeholders as an advisor and thought leader. Ability to drive business growth across a broad set of industry-specific AI/ML use cases.

Ai Sales Specialist Sales specialist Google
TR

Market Development Representative

Tracelink

2-6 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Market Development Representative Location: Mumbai Company: TraceLink Experience: 2 6 Years Company Overview: At TraceLink, our mission is simple yet powerful protect patients by digitizing the pharmaceutical supply chain. Since our founding in 2009, we have grown to 8 global offices, over 800 employees, and serve more than 1,300 customers across 60+ countries. Our cloud-based Opus Platform and innovative applications like MINT are transforming how the life sciences industry collaborates, enhancing visibility, compliance, and decision-making across the supply network. Recognized as an industry leader by Gartner, IDC, and as a top workplace by Comparably, TraceLink continues to shape the future of pharmaceutical supply chain connectivity. Position Overview: We are seeking motivated and detail-oriented Market Development Representatives (MDRs) to join our Mumbai-based APAC team. As an MDR, you will play a critical role in identifying and qualifying business opportunities, researching target accounts, and working closely with Sales, Business Management, and Marketing to drive growth across the region. Key Responsibilities: Conduct in-depth market research and gather intelligence on key customer and prospect accounts using public and private data sources Qualify and prioritize inbound leads, and identify high-value accounts and personas for focused engagement Monitor news, industry updates, and databases to enrich account and contact intelligence Develop and execute personalized outreach strategies using email, social media, and other digital channels Rapidly follow up on marketing campaigns and maintain comprehensive account intelligence briefs to support Sales and Account Managers Collaborate with Managers, Sales, and AMs to refine target account lists, messaging, and outreach strategies Work with cross-functional teams (Finance, Marketing, Sales Operations, Business Management) to cleanse, enrich, and maintain account data integrity Maintain detailed records of activities and progress in Salesforce, and report on both qualitative and quantitative KPIs weekly Partner with internal stakeholders to align on business goals and optimize lead generation efforts Qualifications: 2 6 years of experience in Market Development, Business Development, or related roles Proven ability to research, qualify, and act on business opportunities Bachelor s degree (BA/BS) or equivalent Experience with Salesforce.com, Marketo, or similar CRM/marketing tools Proficiency in MS Office (Excel, Outlook, PowerPoint, Word) Excellent verbal and written communication skills with a professional and empathetic tone Ability to work independently, manage multiple priorities, and thrive in a fast-paced, international, startup-like environment Strong team collaboration skills with a track record of working effectively across departments If you're passionate about driving growth, love diving into research and data, and thrive in high-energy, mission-driven environments TraceLink wants to hear from you. Qualification : Bachelors degree (BA/BS) or equivalent

Market Development Market development Representative Full-Time
SR

Employer Branding & Events Senior Associate

Shopsense Retail Technologies Private Limited

2-4 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Employer Branding & Events Senior Associate Location: Mumbai Experience: 2 4 Years Type: Full-Time About Fynd Fynd is India s largest omnichannel platform and a multi-platform tech company at the cutting edge of retail innovation. We specialize in AI, ML, big data, image editing, and learning technologies enabling over 2,300 brands to manage online/offline sales, inventory, and customer engagement with ease. As a company, we re not just transforming the retail space we re also building a thriving culture that reflects innovation, inclusion, and impact. Role Overview We re looking for a creative and detail-oriented Senior Associate Employer Branding & Events to help bring Fynd s culture to life. This role blends event management, social media storytelling, and vendor operations to shape how people experience and perceive Fynd both inside and out. You ll craft experiences that energize employees, build an authentic online presence, and ensure operational excellence behind every activation. If you love creating engaging moments, managing multiple moving parts, and driving culture through storytelling, we d love to hear from you. Key Responsibilities Event Management & Employee Experience Plan and execute internal events, L&D sessions, workshops, and celebrations. Partner with co-working spaces (e.g., WeWork) for curated monthly activations like flea markets and creative sessions. Handle end-to-end logistics: budgeting, vendor coordination, sourcing, and on-site execution. Gather post-event feedback and amplify moments across internal and external channels. Social Media & Employer Branding Own and execute content strategies for LinkedIn and Instagram (Life at Fynd). Collaborate with designers, freelancers, and team members to create authentic, engaging content. Monitor performance metrics, report monthly insights, and build a vibrant digital employer brand. Actively engage with the online community by responding to comments and DMs. Vendor & Procurement Management Source and manage vendors for merchandise, events, gifting, and activations. Oversee procurement: from POs and quality checks to invoicing and payments. Maintain inventory of company goodies and ensure accurate distribution and stock tracking. Podcast Coordination Fynd Cast Support scheduling, guest coordination, and production logistics for our internal podcast, Behind Closed Doors. Work with editors and freelancers to ensure timely episode rollouts. Track performance analytics and optimize for future content strategies. Internal Communication & Engagement Create new joiner announcements and employee-facing designs using Canva. Plan and support engagement activities to close onboarding cohorts memorably. Assist in the backend coordination of learning and development sessions. Reporting & Presentation Compile event recaps, social media reports, and feedback summaries. Build polished presentation decks to showcase outcomes, insights, and recommendations to leadership. What You ll Need Must-Have Qualifications 2 4 years of hands-on experience in event planning, social media, and vendor management. Bachelor s degree in Marketing, Media & Communication, or related disciplines (preferred). Proficiency in Canva, Google Workspace (Docs, Sheets, Slides), and social scheduling tools like Meta Business Suite or Later. Strong skills in performance analytics and reporting. Excellent communication and stakeholder management abilities. Strong organizational skills, attention to detail, and the ability to juggle multiple priorities. A self-starter mindset with creativity, ownership, and initiative. Nice to Have Experience in podcast production or guest coordination. Exposure to employer branding and employee engagement programs. Familiarity with onboarding or internal communication best practices. Growth We foster a culture of curiosity, creativity, and continuous learning. Flex University: In-house learning opportunities. Learning Wallet: Reimbursement for external courses and certifications. Culture Weekly and quarterly engagement activities. Annual events and celebrations that bring our people together. Wellness Mediclaim coverage for you, your parents, spouse, and kids. Access to licensed therapists to support mental well-being and productivity. Work Culture: We work from our Mumbai office 5 days a week, promoting collaboration, creativity, and a vibrant team environment. If you re ready to shape how people experience work at Fynd this is your stage. Qualification : Bachelors degree in Marketing, Media & Communication, or related disciplines (preferred)

Employer Branding Employer branding Events Senior
BC

Principal Engineer

Blenheim Chalcot It Services India Pvt. Ltd.

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Principal Engineer Location: Mumbai, India (roles in Andheri East and / or Turbhe) Description We re hiring a Principal Engineer to lead the design and delivery of robust, scalable, and production-grade data systems across a high-growth, multi-venture environment. This is a high-impact leadership role for someone who thrives in hands-on build mode, and who can scale technical delivery without losing speed, quality, or ownership. If this is interesting, we would love to hear from you! About Blenheim Chalcot Blenheim Chalcot India is part of Blenheim Chalcot, a global venture builder headquartered in London. With over 26 years of innovation, we've been at the forefront of creating some of the most groundbreaking GenAI-enabled companies. Our ventures lead the charge in digital disruption across a spectrum of industries, from FinTech to EdTech, GovTech to Media, and beyond. Our global presence spans the US, Europe, and Southeast Asia, with a portfolio that employs over 3,000 individuals, manages assets exceeding 1.8 billion, and boasts total portfolio sales of over 500 million. The role We re hiring Principal Engineers and Lead Engineers to lead the design and delivery of robust, scalable, and production-grade data systems across Blenheim Chalcot portfolio businesses. These are great opportunities for someone who thrives in hands-on build mode, demonstrates high-impact leadership, and who can scale delivery without losing speed, quality, or ownership. As a key member of our Software Engineering team, you will be instrumental in leading, designing, developing, and deploying robust and scalable products. You will work in close collaboration with customers and cross functional teams in Mumbai and London, to deliver product-led delivery and solutions that really make a difference. Behaviours that we look for Rigorous problem-solving and systems thinking. Decomposes complex problems, evaluates multiple approaches, and designs scalable, maintainable architectures. Clean, performant, and secure code. Chooses suitable data structures, writes readable & defensive code, and bakes in performance and security from the start. Test-first and observable engineering. Designs for testability, automates meaningful unit/integration tests, and implements robust logging, metrics, and monitoring. Production and operations excellence. Understands CI/CD, infrastructure and cost drivers, engineers for reliable development, resilience, and fast recovery. Data-driven, outcome-focused decisions. Validates ideas with data, plans for schema evaluation, and aligns features with real user impact. Key responsibilities Successful candidates will take a leading role within our Engineering Centre of Excellence in Mumbai, with day to day responsibilities which will include: Lead and mentor a team of engineers, fostering a culture of collaboration and continuous improvement. Oversee the planning and execution of projects, ensuring alignment with business objectives and timelines. Provide technical guidance and expertise to the team, promoting best practices in engineering. Collaborate with cross-functional teams to understand requirements and deliver effective solutions. Implement and maintain ELT (Extract, Load, Transform) processes using scalable pipelines and data architecture. Ensure data integrity and quality across various data sources. Support data-driven decision-making by providing clean, reliable, and timely data. Design, develop, and maintain the data models used by ML Engineers, Data Analysts and Data Scientists to access data. Conduct exploratory data analysis to uncover patterns and trends. Identify opportunities for process improvement and drive continuous improvement in operations. Stay updated on industry trends, technologies, and best practices in engineering. Opportunity This role offers an excellent platform for experienced engineers to take their career to the next level. You will have the opportunity to make a significant impact on our product roadmap, contribute to scaling our technical capabilities, and work in a dynamic environment that values innovation and continuous learning. About you We are seeking to onboard candidates with a proven track record in engineering, demonstrating strong technical leadership skills and a passion for building high-quality, scalable products. Excellent teamwork, adaptability, and a strategic mindset are essential to being successful in this role. The Ideal Candidate Professional experience in engineering or full-stack software engineering. Proven experience in managing and developing junior engineers. Strong proficiency in one or more programming languages commonly used in engineering, such as Python or Java. Extensive experience with database systems, including SQL and NoSQL databases. In-depth knowledge of cloud data platforms like AWS or Azure (e.g., S3, Redshift, Glue, Data Factory, Azure Synapse, etc.). Experience with CI/CD practices for data solutions. Proven ability to take ownership over outputs and drive complex data projects to completion. Highly adaptable and comfortable working in ambiguous, problem-solving environments. Strong evidence of teamwork and successful cross-functional delivery; including particularly with customers, Product, Marketing, and Sales. Excellent communication, leadership, and collaboration skills. Process We have a rigorous, but streamlined recruitment process, which respects the time of candidates and portfolio companies alike. This process starts with a 15-minute call with a member of our Talent Acquisition team, followed by a meeting with representatives from BC's Engineering Centre of Excellence. Please note that our roles are primarily office based, with modern and well-connected office locations in both Andheri East and Navi Mumbai.

Principal Engineer Principal engineer Full-Time Software architecture
PF

Market Logistics Specialist

Pfizer

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

The Market Logistics Specialist is accountable for market logistics activities in market in support of the market logistics vision. They contribute as technical/functional expert providing guidance and support to both colleagues within GSC and stakeholders, internal and (under manager guidance as needed) external. Requires strong understanding of the principles of the discipline and applies these skills and departmental knowledge to achieve assigned work . Begins to apply experimentation and use of new ideas guided by the IMEx eco-system in response to operational issues, opportunities, and / or customer feedback. Contributes to completion of moderately complex projects as project team member. Makes decisions to resolve moderately complex problems with short term impact within work team. Works under general supervision using own judgment where needed. Exercises own judgment leveraging knowledge and experience. Works independently on standard work and with instruction on complex problems. Identifies existing process/capability improvements and raises these referencing the IMEx eco-system framework. They may share or develop innovative, advanced new concepts that improve the department s work processes and capability solutions. Decisions primarily impact own team & department short-term to midterm KPI s and goals. Dock to Stock Responsible for management of customs clearance, processing of incoming and outgoing shipments; prepares product for shipping; maintains records; checks invoices and bills of lading. Responsible for compliance with customs laws and regulations. Oversee the accurate processing of free trade agreements and pursue maximum financial returns whilst navigating local and global limitations. In collaboration with Customs Broker, Logistics Service Provider (LSP), Market Planning Hub, and/or Global Logistics & Network Services (GL&NS); plan, schedule, and route inbound and outbound domestic and international shipments of freight, using knowledge of regulations, customs, tariffs, and company policy. Ensure appropriate use of transport units including trucks, vans, planes, ships, and/or trains to transport finished, and/or semi-finished goods on public or private infrastructure between various locations. Initiates and organizes the movement of product between Pfizer locations for routine deployment (replenishment model) or exception-based Market-To-Market transfers. Collects and receives information that can be used to provide supply insight to stakeholders in Market, in support of our Pfizer purpose and market logistics vision. Manage recovery activities related to stock damages and insurable losses. Partners with Pfizer functions and external partners to drive continuous improvement of logistic operations and customer experience through the IMEx framework. Store & Protect Responsible for storage and protection of finished and semi-finished goods. Collaborate with Customer Supply Chain, Market Planning Hub, Global Logistics & Network Services, and Supply Chain Quality, ensuring first time right inbound supply processing to maximize product availability for the patients we serve. Responsible for safeguarding all inventory including, but not limited to, segregation of duty, material destruction, audits, inventory count & reconciliation, and authority to store and distribute. Responsible to process inventory write-offs in a country regulator and Pfizer compliant way. Monitor material destruction, and actively improve processes to avoid damage, leakage, and obsolescence write-offs. Ensure market inventory expired or short dated is appropriately, securely, compliantly, and expeditiously disposed of on a physical and financial level. Partner with Pfizer functions and external partners to drive continuous improvement of logistic operations and Pfizer s customer experience through the IMEx framework. Ensure optimal inventory to meet financial performance targets considering agreed distributor inventory requirements and revenue operating plans. Coordinate market redressing/relabeling activities. Accountable for the timely inventory removal of approved material destruction requests adhering to local regulations, practices, and Pfizer policy. Last Mile Coordinates the delivery of customer orders, ships, and delivers product to first paying customer locations. Coordinate material movements between dock, warehouse and first paying customer locations. Collaborates with sales, marketing, customer service/trade, customer supply chain, supply chain quality, market planning hub, purchasing, warehouse, and forwarder personnel to ensure appropriate scheduling, procurement, and movement of product. Ensure appropriate use of transport units including trucks, vans, planes, ships, and/or trains to transport finished, and/or semi-finished goods on public or private infrastructure between various locations. Act as Pfizer representative toward the first-paying customer collecting and handling complaints, continuous improvement, and relationship in our quest to deliver industry leading customer experience. Partner with Pfizer functions and external partners to drive continuous improvement of logistic operations and customer experience through the IMEx framework. Sales & Operations Planning Support Customer Supply Chain with information and insights that allows delivery of an effective and valued Sales & Operations Planning cycle. Support as needed the Market Sales & Inventory Planning with MPH, Commercial & Finance to ensure the short-term management of the product life cycle and the balancing of demand and supply. Asset Management Responsible for optimizing all electronic assets (SAP ECC, WMS, IBP, UDH, 3PL interfaces, Supply IQ and others) through master and transactional data management. Responsible for Business Process Management (BPM) applying the IMEx CI Loop, conduct Gemba s to ensure fresh and capable processes to manage activities for self and others. Responsible for Data Management ensuring mas...

Market Logistics Specialist Logistics Specialist Full-Time
BC

Senior Software Engineer

Blenheim Chalcot It Services India Pvt. Ltd.

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Senior Software Engineer Location: Mumbai, India (roles in Andheri East and / or Turbhe) Description We re hiring Senior Software Engineers to lead the design and delivery of robust, scalable, and production-grade data systems across a high-growth, multi-venture environment. This is a high-impact leadership role for someone who thrives in hands-on build mode, and who can scale technical delivery without losing speed, quality, or ownership. If this is interesting, we would love to hear from you! About Blenheim Chalcot Blenheim Chalcot India is part of Blenheim Chalcot, a global venture builder headquartered in London. With over 26 years of innovation, we've been at the forefront of creating some of the most groundbreaking GenAI-enabled companies. Our ventures lead the charge in digital disruption across a spectrum of industries, from FinTech to EdTech, GovTech to Media, and beyond. Our global presence spans the US, Europe, and Southeast Asia, with a portfolio that employs over 3,000 individuals, manages assets exceeding 1.8 billion, and boasts total portfolio sales of over 500 million. The role We re hiring Senior Software Engineers to build scalable products, tools, and systems across our portfolio companies. This is a high-impact role for someone who thrives in hands-on engineering, writes maintainable code, and is deeply motivated by solving real-world problems with technology. You ll work closely with product and engineering colleagues in both Mumbai and London, driving delivery within a specific business. If you're passionate about engineering craft, product-led development, and delivering systems that scale, we d love to hear from you. Behaviours that we look for Solve problems rigorously, not reactively - breaking them down into tractable elements and considering multiple paths to resolution. Write clean, defensive code with clear structure and minimal complexity. Think about testing and observability early, automating meaningful tests and implementing relevant metrics/logging. Design systems for operations, not just development - considering CI/CD, resilience, cost, and scalability from day one. Use data to guide decisions, validating design impact, performance, and real user outcomes. Key responsibilities Working within our Engineering Centre of Excellence in Mumbai, you can expect to: Build and maintain scalable services, data pipelines, and backend systems. Write readable, efficient code and collaborate closely in code reviews. Automate robust test coverage (unit, integration, and/or contract tests). Implement data models used by analysts and ML teams; ensure schema evolution and data integrity are maintained. Participate in system design sessions and contribute to architectural discussions. Debug production issues across multiple services and layers of the stack. Contribute to CI/CD pipelines and infrastructure-aware development practices. Opportunity This is an excellent opportunity for experienced engineers looking to step up their scope and impact. You ll join a collaborative team with exposure to modern engineering practices, GenAI-enabled systems, and business-critical data products. You'll be part of a global network, shaping real customer outcomes. About you We are seeking to onboard candidates with a proven track record in engineering, demonstrating strong technical leadership skills and a passion for building high-quality, scalable products. Excellent teamwork, adaptability, and a strategic mindset are essential to being successful in this role. The Ideal Candidate We are looking for candidates who bring: Strong proficiency in at least one modern programming language (e.g., Python, Java). Experience with both SQL and NoSQL databases; schema design and query optimisation. Comfort with cloud platforms such as AWS or Azure (e.g., S3, Redshift, Glue, Synapse). Familiarity with CI/CD practices, automated testing, and observability. Knowledge of data structures, algorithms, and their real-world trade-offs. A proactive mindset: ready to take ownership, iterate fast, and learn continuously. Great communication and teamwork skills particularly in cross-functional settings. Process We have a rigorous, but streamlined recruitment process, which respects the time of candidates and portfolio companies alike. This process starts with a 15-minute call with a member of our Talent Acquisition team, followed by a meeting with representatives from BC's Engineering Centre of Excellence. Please note that our roles are primarily office based, with modern and well-connected office locations in both Andheri East and Navi Mumbai.

Senior Software Senior software Engineer Senior engineer
GP

Medical Representative

Glaxosmithkline Plc

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Key Responsibilities: Visiting assigned HCPs and Pharmacy Stores on a daily basis Scanning the environment in a given territory to understand and establish channels (Customers) for increasing the access to products. Position the brands by using the strategic inputs, promotional activities recommended by Marketing and based on market intelligence Forecasting and Inventory Management at the distributor Follow company s guidelines and SOPs for all internal and external business activities Prepare and execute business plan which is aligned with territory performance and strategic objective of the company Requirements: Knowledge Acceptable level of Knowledge on Disease, Product and Compliance. Excellent understanding of Epidemiology and Competitive Market Good understanding of business, territory and planning is essential to this role Skills Excellent Networking and Communication Information gathering and use Business Analysis, Planning and Execution Negotiation skills Presentation skills Interpersonal skills High sense of initiative with a passionate, entrepreneurial spirit High learning agility

Medical Representative Medical representative Full-Time Pharmaceutical Sales
WS

Executive - Customer Support

Wsfx

0-2 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Executive - Customer Support Experience: 0 - 2+ Years Education: Graduation Location: Mumbai About the Role We are seeking a motivated and customer-centric Executive - Customer Support to join our team. As a key member of the support function, you will be responsible for providing high-quality service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience throughout the customer journey. You will have the opportunity to deepen your knowledge of the Forex ecosystem and enhance your communication and problem-solving skills while working in a dynamic environment. Key Responsibilities Forex Product Knowledge: Develop a strong understanding of the Forex ecosystem, associated products, and the applicable guidelines set by RBI and FEMA. Customer Communication: Respond to customer inquiries via emails, support tickets, and inbound/outbound calls in a timely and professional manner. Issue Resolution: Address customer issues effectively, troubleshooting and resolving queries while escalating more complex concerns to senior team members when needed. Tracking & Follow-Up: Maintain detailed and up-to-date records of all customer interactions. Follow up on open queries to ensure resolution and customer satisfaction. Collaboration with Teams: Work closely with internal teams to ensure that customer concerns are addressed quickly and efficiently. Service Improvement: Continuously seek opportunities to improve customer service processes and contribute to the enhancement of service quality standards. Key Skills and Qualifications Essential Skills Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and internal teams. Problem-Solving Abilities: Ability to troubleshoot and resolve customer issues in a quick and efficient manner. Time Management: Ability to manage multiple tasks efficiently, prioritize workloads, and meet deadlines. Follow-Up & Tracking: Strong attention to detail with a focus on tracking interactions and ensuring timely follow-up. Knowledge & Attributes Understanding of Forex: A basic understanding of Forex products and services will be beneficial. Team Collaboration: Ability to work collaboratively with other team members and departments to resolve customer issues. Adaptability & Quick Learning: Willingness to adapt to new tools, processes, and customer service practices in a fast-paced environment. A dynamic work environment where you can grow and enhance your customer service skills. Exposure to the Forex ecosystem and financial services industry. A collaborative and supportive team culture. Competitive salary and benefits package. Qualification : Graduation

Executive Customer Customer executive Support Executive support
CO

Rca Lead

Coindcx

6-9 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

RCA Lead Experience: 6 9 years Location: Mumbai Team: Customer Success About CoinDCX At CoinDCX, we believe Change Starts Together. Over the past six years, we ve grown from India s first crypto unicorn to a community of over 125 million users. We re on a mission to make Web3 accessible to everyone by creating innovative products that tackle accessibility and security challenges head-on. Join us to be part of a passionate team breaking barriers and building the future of digital finance. Inside CoinDCX s Customer Success Team Our Customer Success team is dedicated to helping users get the most out of their CoinDCX experience. We foster strong relationships, provide timely support, and guide users through their digital finance journeys. If you re passionate about customer satisfaction and operational excellence, this is where your impact begins. Your Role As the RCA Lead, you will be the central owner for structured problem-solving across customer experience, product, and operations. You will lead root cause analysis for critical incidents, drive cross-functional collaboration, and ensure sustainable corrective and preventive actions are implemented to reduce recurring issues. What You ll Own Root Cause Analysis & Problem Solving Lead RCA exercises for major customer-impacting issues, operational failures, and escalations. Build and enforce structured RCA frameworks (5 Whys, Fishbone, FMEA) to ensure consistent problem-solving. Conduct thorough post-incident reviews and publish detailed RCA reports with clear, actionable recommendations. Cross-Functional Collaboration Partner with Product, Tech, Operations, Compliance, and Support teams to address root causes and prevent recurrence. Track and follow up on CAPA (corrective and preventive actions) until full resolution. Ensure accountability for long-term solutions over temporary fixes. Data & Reporting Maintain dashboards tracking recurring issues, escalation trends, and RCA completion metrics. Present RCA insights and systemic risk trends regularly to senior leadership. Quantify the business and customer impact of issues, demonstrating measurable improvements post-fix. Governance & Standards Establish and refine SOPs for incident reporting and RCA processes. Train teams and stakeholders on RCA methodologies and problem-solving best practices. Ensure regulatory and audit compliance with thorough documentation of RCA activities. What You Bring 6 10 years experience in Operations Excellence, Quality, Risk, or Customer Experience, preferably in fintech, crypto, BFSI, or high-scale tech environments. Proven expertise in Root Cause Analysis, CAPA management, and incident governance. Strong analytical skills with the ability to work on large datasets and generate actionable insights. Excellent communication skills to simplify complex issues for leadership and stakeholders. Proficiency with tools like JIRA, Confluence, SQL, Excel, and BI dashboards (Tableau, PowerBI, Looker). Strong stakeholder management and cross-functional collaboration experience. Success Metrics Reduction in repeat issues and escalations. Average time to complete RCA and implement preventive actions. Accuracy and adoption of RCA reports across teams. Leadership satisfaction on visibility and management of systemic risks. You are endlessly curious about Virtual Digital Assets (VDA) and Web3, always staying ahead in this fast-evolving space. You take ownership, relentlessly driving impact and excellence. You embrace a We over Me culture, empowering your team and peers. You thrive on change and innovation, pushing beyond limits and convention. Perks That Empower You Design Your Own Benefit: Customize your perks whether gadgets, travel, or pets, you prioritize what matters most. Unlimited Wellness Leaves: Take time off whenever you need to recharge. Mental Wellness Support: Access health experts, counseling sessions, wellness workshops, and team outings. Bi-Weekly Learning Sessions: Stay sharp and grow with ongoing industry knowledge and skill-building. Join Us If you re ready to lead problem-solving at scale and shape the future of customer experience in Web3 we want to HODL you on our team!

Lead Lead rca Full-Time Root Cause Analysis RCA lead
BL

Java Backend Engineer

Blackrock

8+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Overview of Technology roles At BlackRock, technology has always been at the core of what we do and today, our technologists continue to shape the future of the industry with their innovative work. We are not only curious but also collaborative and eager to embrace experimentation as a means to solve complex challenges. Here you ll find an environment that promotes working across teams, businesses, regions and specialties and a firm committed to supporting your growth as a technologist through curated learning opportunities, tech-specific career paths, and access to experts and leaders around the world. Back to nav Job description About this role At BlackRock, we are looking forSoftware Engineerswho like to innovate and solve complex problems. We recognize that strength comes from diversity, and will embrace unique skills, curiosity, drive, and passion while giving the opportunity to grow technically and as an individual. At BlackRock, we are all connected by one mission: to helpmore and morepeople experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; andfacilitate innovations that drive progress. Being a developer at BlackRock meansgetting the best of both worlds: working for one of the most advanced financial companies and being part of a software development team responsible for next generation technology and solutions. You will be working on BlackRock's investment operating system called Aladdin. Aladdin is used both internally within BlackRock and externally by many financial institutions. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making and create a connective tissue for thousands of users investing worldwide. Our development teams reside inside the Aladdin Engineering group. We collaboratively build the next generation of technology that changes the way information, people, and technology intersect for global investment firms. We build and package tools that manage trillions in assets and supports millions of financial instruments. We perform risk calculations and process millions of transactions for thousands of users every day worldwide! You are: Curious and eager to learn new things, with a healthy disrespect for the status quo Willing to embrace work outside of your comfort zone, and open to guidance from others; you make mistakes but learn from them Passionate about technology, with personal ownership for the work Data-focused, with an eye for the details that matter to solve the problem We are: We are Passionate about building quality software and scaling technology to meet the needs of tomorrow Building solutions for BlackRock and over 100 organizations who use our technology Developing high quality software in Java and Golang using technologies like Cassandra, Solr, Redis, Kafka, K8s, and many others Committed to open source and contributing back to the community Writing testable software every day, with a focus on incremental innovation You have: Minimum of 8+ years software engineering work experience on large scale software development and deployment. Computer Science degree (BS/MS) or equivalent experience obtained from an accredited university. Modern web application development using JavaScript, Typescript, HTML5, CSS3, SaaS, React, and Angular. Contribute to all phases of the development lifecycle, ensuring high performance and responsiveness of applications. Strong problem solving and coding skills. Using Shell environments including Zsh, Git bash, and Bash. Grafana,Prometheus andInflux database for telemetry. Familiarity with Azure DevOps is advantageous. Knowledge aboutAPI design, gRPC/Protobuf, Kafka, Hashicorp Vault, Azure Pipelines, Docker and Kubernetes. Some level of knowledge would be nice to have on Okta and OAuth 2.0. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. Qualification : Computer Science degree (BS/MS) or equivalent experience obtai...

Java Backend Java Backend Backend Java Engineer
SN

Solutions Architect - Migrations

Snowflake

10+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

We are looking for a Solutions Architect to be part of our Professional Services team to deploy cloud products and services for our customers. This person must be a hands-on, self-starter who loves solving innovative problems in a fast-paced, agile environment. The ideal candidate will have the insight to connect a specific business problem and Snowflake s solution and communicate that connection and vision to various technical and executive audiences. The person we re looking for shares our passion about reinventing the data platform and thrives in the dynamic environment. That means having the flexibility and willingness to jump in and get done what needs to be done to make Snowflake and our customers successful. It means keeping up to date on the ever-evolving technologies for data and analytics in order to be an authoritative resource for Snowflake, System Integrators and customers. And it means working collaboratively with a broad range of people both inside and outside the company. AS A SOLUTIONS ARCHITECT AT SNOWFLAKE, YOU WILL: Be a technical expert on all aspects of Snowflake Guide customers through the process of migrating to Snowflake and develop methodologies to improve the migration process Deploy Snowflake following best practices, including ensuring knowledge transfer so that customers are properly enabled and are able to extend the capabilities of Snowflake on their own Work hands-on with customers to demonstrate and communicate implementation best practices on Snowflake technology Maintain deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them Work with System Integrator consultants at a deep technical level to successfully position and deploy Snowflake in customer environments Provide guidance on how to resolve customer-specific technical challenges Support other members of the Professional Services team develop their expertise Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake s products and marketing. OUR IDEAL SOLUTIONS ARCHITECT WILL HAVE: Minimum 10 years of experience working with customers in a pre-sales or post-sales technical role Experience migrating from one data platform to another and holistically addressing the unique challenges of migrating to a new platform University degree in computer science, engineering, mathematics or related fields, or equivalent experience Outstanding skills presenting to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos Understanding of complete data analytics stack and workflow, from ETL to data platform design to BI and analytics tools Strong skills in databases, data warehouses, and data processing Extensive hands-on expertise with SQL and SQL analytics Experience and track record of success selling data and/or analytics software to enterprise customers; includes proven skills identifying key stakeholders, winning value propositions, and compelling events Extensive knowledge of and experience with large-scale database technology (e.g. Netezza, Exadata, Teradata, Greenplum, etc.) Software development experience with C/C++ or Java.Scripting experience with Python, Ruby, Perl, Bash. Ability and flexibility to travel to work with customers on-site BONUS POINTS FOR THE FOLLOWING: Experience with non-relational platforms and tools for large-scale data processing (e.g. Hadoop, HBase) Familiarity and experience with common BI and data exploration tools (e.g. Microstrategy, Business Objects, Tableau) Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure, OpenStack, etc.) Experience implementing ETL pipelines using custom and packaged tools Experience using AWS services such as S3, Kinesis, Elastic MapReduce, Data pipeline Experience selling enterprise SaaS software Proven success at enterprise software WHY JOIN OUR PROFESSIONAL SERVICES TEAM AT SNOWFLAKE? Unique opportunity to work on a truly disruptive software product Get unique, hands-on experience with bleeding edge data warehouse technology Develop, lead and execute an industry-changing initiative Learn from the best! Join a dedicated, experienced team of professionals. Snowflake is growing fast, and we re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. Qualification : University degree in computer science, engineering, mathematics or related fields, or equivalent experience

Solutions Architect Solutions Architect Full-Time Migrations
EP

Customer Support Team Lead

Epaylater

2-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Customer Support Team Lead Experience: 2 5 Years Location: Mumbai Job Summary We are looking for a proactive and experienced Customer Support Team Lead to manage and mentor a team of customer support representatives. The ideal candidate will bring strong leadership capabilities, hands-on support experience, and a commitment to delivering outstanding customer experiences. In this role, you will be responsible for driving team performance, handling escalations, and continuously improving support processes. Key Responsibilities Lead, manage, and motivate a team of Customer Support Representatives to meet service quality and performance targets. Monitor individual and team performance, providing regular coaching, feedback, and performance reviews. Manage escalated customer issues, ensuring timely and effective resolution while maintaining high satisfaction levels. Design and deliver onboarding and ongoing training programs to enhance team skills and product knowledge. Collaborate with cross-functional teams (Product, Operations, and Tech) to improve processes. Track, analyze, and report key support metrics to identify trends, gaps, and opportunities for improvement. Ensure strict adherence to support SLAs, internal policies, and best practices. Qualifications & Skills 2 5 years of experience in Customer Support, with at least 1 year in a Team Lead or supervisory role. Strong communication, leadership, and interpersonal skills. Ability to manage multiple priorities in a fast-paced, customer-centric environment. Excellent problem-solving and decision-making abilities. Hands-on experience with CRM tools and proficiency in Microsoft Office applications. Customer-first mindset with a focus on continuous improvement. This role offers an opportunity to step into a leadership position where you can directly influence customer satisfaction and team success. If you re passionate about people management and customer experience, we d love to have you on our team.

Customer Support Customer Support Full-Time Team lead
CD

SOC Manager

Central Depository Services

14-18 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: SOC Manager Location: Mumbai Education: Graduate / Post-Graduate Experience: 14 18 years in IT Security / Information Security Certifications Required: CISSP or CISM About the Role We are seeking an experienced and dynamic SOC Manager to lead our Security Operations Center (SOC) and drive our cybersecurity defense strategy. The ideal candidate will have deep expertise in IT security, excellent leadership capabilities, and a proven track record of managing 24/7 SOC operations. In this critical role, you will be responsible for monitoring, detecting, responding to, and preventing cybersecurity threats across the organization. Key Responsibilities Leadership & Team Management: Lead, mentor, and manage the SOC team to ensure high performance and continuous development. Foster a high-performance culture, emphasizing ownership, accountability, and collaboration. Act as the primary escalation point for high-priority security incidents. SOC Operations: Oversee 24/7 security monitoring and real-time threat detection across the organization s infrastructure. Ensure smooth operations of SOC processes and consistent coverage of security monitoring tasks. Incident Management: Direct and coordinate all aspects of the incident response lifecycle identification, containment, investigation, remediation, and recovery. Ensure timely escalation and communication with executive leadership during major incidents. Security Tools & Technologies: Manage and optimize security tools and platforms including SIEM, PAM, firewalls, proxies, endpoint protection, etc. Ensure tools are properly configured and tuned for optimal threat detection and minimal false positives. Threat Intelligence & Analysis: Utilize threat intelligence feeds and platforms to proactively monitor emerging threats. Correlate threat intelligence with internal data to assess risk and recommend defensive strategies. Process Improvement & Automation: Drive continuous improvement and automation of SOC processes using SOAR and related tools. Enhance response efficiency through playbooks, automation scripts, and workflow optimization. Cross-Team Collaboration: Collaborate with IT, Application, and Network teams to ensure unified security efforts and seamless incident resolution. Act as a bridge between technical teams and business stakeholders. Reporting & Metrics: Define and report on key SOC performance metrics (KPIs) such as mean time to detect (MTTD) and mean time to respond (MTTR). Provide executive-level reporting on security incidents, trends, and the overall threat landscape. Compliance & Risk Management: Ensure SOC operations adhere to internal policies and external standards (e.g., ISO 27001, NIST, SEBI regulations). Support audits and compliance initiatives by providing evidence, reports, and expert insights. Security Posture Enhancement: Evaluate and recommend new technologies and methodologies to enhance detection and response capabilities. Contribute to the development and refinement of the organization s cybersecurity strategy. Training & Development: Lead SOC training initiatives to ensure analysts stay updated on the latest threats, tools, and best practices. Foster a learning environment with a focus on upskilling and career development. Key Skills & Competencies Leadership: Proven experience leading SOC or security teams in a fast-paced, mission-critical environment. Communication: Excellent verbal and written communication skills; ability to present to senior leadership and external stakeholders. Analytical Thinking: Strong problem-solving abilities; capable of analyzing complex security incidents and identifying root causes. Time Management: Exceptional organizational and prioritization skills; able to respond rapidly to high-impact incidents. Attention to Detail: Meticulous in investigation, documentation, and reporting. Mandatory Requirements 14 18 years of relevant experience in IT Security or Information Security CISSP or CISM certification (mandatory) Strong background in incident management, SOC tools, and regulatory compliance Hands-on experience in security monitoring, SIEM, SOAR, and threat hunting Be at the forefront of protecting a critical enterprise from evolving cyber threats Lead a talented team and shape the future of cybersecurity operations Exposure to a wide range of advanced tools and technologies Work in a culture that values innovation, accountability, and continuous learning Qualification : Graduate / Post-Graduate

Soc Manager Soc manager Full-Time Security Operations Center
GR

Compliance

Groww

4+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position: Compliance Location: Mumbai About Groww Mutual Fund Groww Mutual Fund, formerly Indiabulls Mutual Fund, offers a diverse range of mutual fund schemes tailored to meet the unique needs and financial goals of investors. Backed by Groww Invest-Tech Private Limited, we provide a mix of equity, debt, and hybrid funds. Our core values revolve around simplicity, transparency, and a relentless focus on long-term wealth creation. We seek out investment opportunities that combine robust growth potential with sound fundamentals, ensuring our investors financial goals are met with clarity and precision. Our Mission Our primary goal is to generate steady, long-term wealth for our investors. We are committed to identifying new opportunities and designing innovative schemes that help our investors capitalize on growth prospects, all while maintaining a strong focus on consistency and risk management. What We Stand For Simplicity & Transparency: We communicate with investors in a clear, jargon-free manner, ensuring 100% transparency in performance, strategy, and challenges. Consistent Wealth Creation: We prioritize sustainable wealth growth, carefully selecting assets that consistently deliver long-term returns. Customer-Centric Approach: Every decision we make is focused on the needs of our investors. From personalized products to ongoing support, we put our customers at the core of everything we do. Innovation: We re constantly evolving our offerings to meet diverse risk appetites, time horizons, and liquidity needs. Our team is driven by a spirit of passion, commitment, and innovation, and every member takes ownership in shaping the future of wealth management. If you're looking to join a dynamic environment that challenges the status quo, we d love for you to be part of our journey. Role Overview As a Compliance professional, you will be responsible for managing and overseeing compliance-related activities at Groww Mutual Fund. You will work closely with various departments to ensure adherence to SEBI, AMFI regulations, and internal policies, while ensuring that all reporting and surveillance systems are functioning seamlessly. Key Responsibilities Daily Compliance Operations: Manage day-to-day compliance activities, including ad-hoc reporting in line with SEBI and AMFI regulations. Policy Management: Review and prepare compliance-related policies and procedures for annual review. Audit Coordination: Coordinate with internal auditors to facilitate compliance audits. Regulatory Reporting: Ensure compliance with PMLA guidelines, including STR reporting. Surveillance System Review: Review alerts generated from surveillance systems and investigate as necessary. Tracker Maintenance: Maintain trackers for daily SEBI recovery orders and folio freezing orders, ensuring prompt and accurate action. PIT Compliance: Track and manage PIT (Prohibition of Insider Trading) approvals. Website Compliance Monitoring: Ensure compliance with regulatory requirements concerning website content. Marketing Material Compliance: Support the compliance review and clearance of marketing materials. Policy Tracker & Compliance Review: Maintain an up-to-date policy tracker and ensure all policies are in compliance. Committee and Board Support: Assist in preparing agendas and documentation for compliance-related committee and board meetings. Required Skills & Expertise Education: Bachelor's degree in Business Administration, Law, Finance, or a related field. Advanced degrees are a plus. Experience: Minimum 4 years of experience in compliance, regulatory affairs, or a related field. Knowledge: Strong understanding of SEBI, AMFI regulations, and PMLA guidelines. Analytical Skills: Strong attention to detail and excellent analytical thinking capabilities. Communication: Effective verbal and written communication skills, capable of conveying complex compliance concepts clearly. Technical Proficiency: Proficiency in Microsoft Office Suite and relevant compliance software tools. If you have a strong regulatory background, attention to detail, and a passion for maintaining high compliance standards, we invite you to apply and join a forward-thinking team that s making a real impact in India s wealth management industry. Qualification : Bachelor's degree in Business Administration, Law, Finance, or a related field

Compliance Full-Time Regulatory Compliance Risk Management Compliance officer
BL

Investment Advisory Compliance - Sebi Regulations, Vice President

Blackrock

7+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position: Compliance Officer India Investment Advisory Compliance Team About the Role: The Compliance Officer will work closely with regional and global compliance counterparts to enhance and ensure a globally consistent Compliance framework for BlackRock s businesses in India. This role primarily supports the Private Markets strategy in India, providing compliance and regulatory coverage to an Indian AIF manager, and maintaining FPI regulations. We are looking for someone with strong regulatory and advisory compliance experience, preferably in asset management, a buy-side financial services firm, or a sell-side banking institution. Key Responsibilities: Regulatory Oversight: Be the main point of contact for SEBI regulations, particularly FPI and AIF regulations. Previous experience dealing with SEBI is preferred. Private Markets Strategy: Support the Private Markets strategy in India, including FPI and AIF-related initiatives. Compliance Policy and Procedures: Review and implement compliance policies and procedures. Advisory: Provide advice and guidance to business teams on: Compliance with local, regional, and global laws, regulations, best practices, and BlackRock s policies and procedures. BlackRock s fiduciary obligations and its commercial and business objectives. Collaboration: Work with Financial Crime, Legal, Risk & Quantitative Analysis, and other corporate functions to provide advice to investment teams. Global/Regional Initiatives: Participate in global/regional compliance initiatives to ensure global best practices and consistency. Information Barriers and Conflicts of Interest: Assist in maintaining the integrity of BlackRock s information barriers and conflicts of interest policy. Regulatory Monitoring: Monitor local and regional regulatory developments and evaluate their impact on the business. Stakeholder Liaison: Liaise with regional and global compliance and business colleagues on global initiatives. Development Value: This role offers significant importance due to its focus on India and Private Markets Investments. The candidate will gain exposure to global and regional initiatives, acquiring product knowledge and insights into cross-border legal and regulatory requirements. Knowledge/Experience: University degree in Law, Finance, Accounting, Business, or Economics (preferred). Strong understanding of the financial industry and financial products. Proficiency in Word, Excel, and PowerPoint. Understanding of financial industry regulations. Skills/Qualifications: Minimum of 7 years relevant working experience in investment or regulatory compliance in asset management, a buy-side financial services firm, or sell-side banking institution. Previous experience dealing with SEBI and knowledge of alternative investment regulations in India is preferred. Understanding of private market asset management compliance programs (e.g., controls around Insider Trading regulations and managing Conflicts of Interests). Knowledge of financial crimes such as AML and Anti-Bribery and Corruption in India. Proficiency in both written and spoken English. Strong attention to detail and organizational skills. Ability to interact and negotiate with key internal and external stakeholders. Excellent written/oral communication and interpersonal skills. Competencies: Ability to work with teams across different levels and geographies in a matrix-driven organization. Our Benefits: We offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Time Off (FTO) to ensure you stay energized and balanced in life. Our Hybrid Work Model: BlackRock s hybrid work model encourages collaboration and flexibility, ensuring our employees' growth while maintaining a culture of performance and innovation. Employees work at least 4 days in the office, with the flexibility to work from home 1 day a week. About BlackRock: At BlackRock, our mission is to help people experience financial well-being. We strive to support businesses, strengthen the global economy, and finance projects that power cities and drive innovation. Our employees are key to our success, and we re dedicated to creating an inclusive environment where colleagues are supported with networks, benefits, and development opportunities. Qualification : University degree in Law/Finance/Accounting/Business/Economics preferred.

Investment Advisory Investment advisory Compliance Sebi

1 - 20 of 0 jobs

* No exact matches found. Showing closest results instead
Sort by:

No results found

Modify search criteria or create an alert to get relevant jobs as soon as they’re posted

Create an alert

Continue to Save

Please login to your jobseeker account, or create a new one to save this job.

Feedback

Share Feedback