Insurance Broking Jobs in Bengaluru

Associate Principal Graphic Designer Location: Bangalore About Tekion Tekion is transforming the automotive industry with the first cloud-native automotive platform, connecting OEMs, dealerships, technology partners, and consumers. Through our Automotive Retail Cloud (ARC), Automotive Enterprise Cloud (AEC), and Automotive Partner Cloud (APC), we deliver seamless digital experiences powered by big data, AI, and machine learning. Tekion employs ~3,000 people across North America, Asia, and Europe, driving innovation in a fast-moving industry. Role Overview We are seeking an Associate Principal Graphic Designer who can combine strategic thinking with exceptional design execution. You will own the visual identity across digital platforms, collaborate with marketing, communications, and leadership teams, and mentor a small design team. This is a leadership role for someone passionate about building and scaling a high-performing design practice in a fast-paced tech company. Key Responsibilities Brand Vision & Consistency Maintain and evolve the brand s visual standards. Build and manage design systems, guidelines, components, and patterns for consistency across all channels. End-to-End Creative Leadership Lead projects across web, mobile, and marketing campaigns, from concept to final launch. Collaborate with marketing, communications, product, and leadership to create designs that drive business impact. Ideation & Storytelling Research and translate concepts into actionable designs. Present and defend design decisions to designers, marketers, and executives. Team Leadership & Growth Mentor and coach a small design team to improve skills, maintain quality, and develop accountability. Review all design work before release to ensure consistency and quality standards. Systems & Workflow Innovation Build efficient workflows and scalable design systems to increase team output without compromising quality. Strategic Design Advocacy Represent design in cross-functional and executive meetings. Connect design decisions to business goals such as brand perception, adoption, and revenue. Requirements 5+ years of hands-on experience in visual and brand design in tech or SaaS. Proven experience leading or managing designers and owning project outcomes. Expertise in Figma and Adobe Creative Suite; familiarity with motion, prototyping, and collaboration tools is a plus. Strong portfolio demonstrating strategic thinking, storytelling, and high design craft. Ability to build and scale brand identities, logos, and web experiences across enterprise audiences. Excellent communication and executive presence to align teams around shared vision. Track record of end-to-end project execution, from brief to delivery. Passion for staying ahead of design, product, and culture trends. High accountability, ownership, and commitment to quality standards. Perks & Benefits Competitive compensation & stock options Medical insurance coverage Opportunity to work with some of the brightest minds in Silicon Valley Lead and grow a high-performing creative team in a fast-moving tech environment

Front End Engineer (React) Location: Bengaluru Job Type: Full-time About the Role We are seeking a curious and motivated Frontend Software Engineer to join our team at Intellicar. You will be part of our groundbreaking IoT platform and various applications that handle billions of data points every day. You will design and develop innovative, intuitive interfaces that bring complex functionalities to life. The platform you build will provide novel functionality to millions of IoT customers and users. We prioritize scalability, performance, flexibility, security, and simplicity in everything we do. If you are excited about working in a fast-paced environment and want to dive into the exponentially growing EV and IoT industry, this is the place for you! Responsibilities Web Application Development Design and build top-tier web applications using JavaScript (React preferred), HTML, CSS, and D3.js. Application Architecture Architect scalable, modular, and high-performance front-end applications and frameworks. Maintainability & Testing Ensure application stability, maintainability, and usability through test-driven development and rigorous testing practices. Modernization & Efficiency Champion efforts to modernize the development process and identify opportunities for improved team efficiency. Collaboration Provide technical expertise and work closely with product and project stakeholders throughout the development lifecycle. Qualifications Education: Bachelor s degree in Computer Science, Engineering, or relevant experience. Experience: Minimum of 5 years of professional experience in front-end development. Technical Skills: Strong proficiency in JavaScript (5+ years), React.js (3+ years), HTML, CSS, and D3.js. Experience with modern build systems and cloud APIs (e.g., Google Maps) is a plus. Working knowledge of SQL database design is preferred. Communication: Excellent written and verbal communication skills. Life at Intellicar At Intellicar, we foster a continuous learning environment that encourages skill development and skill porting. We offer plenty of opportunities for growth, and many of our developers have been mentored to become tech leads. Our culture is rooted in respect and collaboration, where every team member is encouraged to contribute ideas. Benefits include: Health and wellness programs Self and dependent insurance Unlimited Parle-G and Chai :) Qualification : Bachelors degree in Computer Science, Engineering, or relevant experience

General Manager Healthcare RCM Operations Job Category: Management Location: Bangalore Job Overview We are seeking an experienced General Manager Healthcare RCM Operations to lead end-to-end Revenue Cycle Management (RCM) operations across multiple clients. This leadership role is responsible for strategic planning, operational excellence, client management, team leadership, compliance, and financial performance, ensuring efficiency, accuracy, and client satisfaction in all RCM functions. Key Responsibilities Strategic Leadership Drive strategy, planning, and execution across all RCM functions including patient access, billing, coding, charge capture, claims processing, payment posting, AR follow-up, and denial management. Develop and implement initiatives to improve collections, reduce denials, and optimize cash flow. Align operational strategies with client expectations, regulatory compliance, and industry best practices. Operational Excellence Oversee large-scale RCM operations across multiple clients/accounts. Monitor key performance indicators (AR days, clean claim rate, denial rate, net collection rate, etc.) and drive continuous improvement. Implement process automation and digital transformation initiatives to enhance operational efficiency. Client & Stakeholder Management Serve as the primary point of contact for client leadership. Build strong client partnerships, ensuring SLAs, TATs, and quality standards are consistently met or exceeded. Manage escalations and drive resolutions with a client-focused approach. Team Leadership Lead, mentor, and inspire a large team of managers, SMEs, and associates across functions. Hire, train, and develop leadership talent to ensure a strong succession pipeline. Promote employee engagement, retention, and a performance-driven culture. Compliance & Quality Ensure strict adherence to HIPAA, CMS guidelines, and client-specific compliance requirements. Establish and maintain robust internal controls and audit processes. Collaborate with Quality and Training teams to maintain high accuracy and performance standards. Financial Management Own the P&L for assigned accounts and operations. Drive cost optimization initiatives without compromising service quality. Provide accurate financial forecasts, budgets, and performance reports to leadership. Key Skills & Competencies Deep expertise in US healthcare RCM (front-end to back-end). Strong knowledge of payer rules, coding guidelines, and HIPAA compliance. Proven experience in managing large-scale operations (250+ FTEs). Client-facing leadership with the ability to build CXO-level relationships. Data-driven decision-making with strong analytical and problem-solving skills. Experience driving digital transformation and automation (RPA, AI in RCM). Excellent communication, negotiation, and stakeholder management capabilities. Success Metrics Improvement in collections and AR performance. Reduction in denials and operational errors. Achievement of SLA and client satisfaction targets. Strong employee retention and a robust leadership pipeline. Profitability and cost optimization in line with business objectives.

Position: Team Leader Marketing Location: Bangalore Department: IPC Marketing Function: Business Development Entity: Bajaj Capital Insurance Broking Ltd. Number of Positions: 1 Company Overview Bajaj Capital Insurance Broking Limited (BCIBL) is a licensed insurance broker (License No. 241, Code CB042/02), registered under the Companies Act, 1956. Since its inception in 2004, BCIBL has been a trusted name in the insurance broking industry, serving over 600,000 clients nationwide. The company offers a comprehensive portfolio of both life and general insurance products, backed by regulatory compliance and a customer-first approach. Role Summary We are looking for a proactive and results-driven Team Leader Marketing to manage on-ground data collection operations and ensure effective lead generation through field teams. The ideal candidate will have team management skills and be comfortable working in a target-oriented environment. Key Responsibilities Supervise and coordinate all data collection and lead generation activities Ensure achievement of daily/weekly targets by data surveyors Maintain high-quality lead databases for tele-calling and follow-up teams Ensure manpower availability and scheduling for consistent field operations Compile, review, and submit MIS reports to the Head Office on time Motivate and guide team members to optimize performance and efficiency Qualifications & Requirements Minimum Qualification: 12th pass (+2 and above) Strong verbal communication skills, with fluency in Kannada (mandatory) Ability to lead field teams and ensure execution of on-ground marketing activities Basic understanding of data entry, MIS reporting, and lead management Prior experience in field marketing or survey coordination is a plus Lead a high-energy field team at one of India's most reputable insurance brokers Gain valuable leadership experience in on-ground marketing and data operations Contribute to the company s growth by playing a key role in lead generation and market outreach

Data Scientist Location: Bengaluru Department: Global Strategic Services Data Science EMEA Type: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader harnessing AI and data to solve complex business challenges across industries such as Oil & Gas, Chemicals, Pharma, Manufacturing, and Energy. Our flagship solutions include Cognite Atlas AI, an industrial agent workbench, and the Cognite Data Fusion (CDF) platform. Recognized as a 2022 Technology Innovation Leader and the 2024 Microsoft Energy and Resources Partner of the Year, Cognite is at the forefront of industrial digital transformation. Our Values Impact: We focus on meaningful results. Ownership: We take responsibility, foster inclusivity, and share success. Relentless: We pursue innovation with determination and resilience. Who You Are 3+ years of industry experience (or academic equivalent) in Oil & Gas, Manufacturing, or Power & Utilities, developing analytical solutions for production optimization, predictive maintenance, and related applications (e.g., well monitoring, event prediction, production planning). 1+ years serving as a domain expert on internal or customer projects. Proficient in Python and its data ecosystem (pandas, numpy), and ML libraries such as scikit-learn, Keras, etc. Skilled in data visualization tools like PowerBI, Grafana, Tableau, or web frameworks like Plotly Dash, Streamlit. Advocates for software best practices, including automated testing and documentation. Experienced with version control systems such as Git. Comfortable contributing to large-scale software projects. Pragmatic thinker able to balance short- and long-term tradeoffs. Trusted advisor on machine learning applications, with excellent communication skills for technical stakeholders and customers. Experienced mentor and quality assurer for junior team members. Cloud experience, including building streaming models and deploying serverless functions. Track record working across diverse industries. Eager to stay current with advances in generative AI and explore its practical applications for customers. Be part of a diverse global team with 70+ nationalities and a strong commitment to Diversity, Equality, and Inclusion (DEI). Work from our Bengaluru office (Rathi Legacy, Hoodi) in a modern hybrid environment. Benefit from a flat organizational structure with direct access to decision-makers. Collaborate on impactful, ambitious projects alongside talented professionals across industries. Engage with our community through internal HUBs and open conversations. Make an Impact Join Cognite and help transform industrial sectors by enabling better decisions through AI and data. We encourage candidates of all backgrounds to apply. If you re ready to grow and innovate with us, apply today!

About Us While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and take pride in fostering a culture built on transparency, diversity, integrity, learning, and growth. If you want to work in an environment that encourages you to innovate and excel both professionally and personally Quantiphi is the place for you! Role: Sales Lead - Insurance Quantiphi Solving What Matters About the Role We are seeking a highly driven and experienced sales leader to drive growth in the Insurance sector across North America. This role reports to the Senior Client Solutions Partner for Financial Services & Insurance. The ideal candidate should possess: Deep understanding of the Insurance industry landscape Ability to build and manage relationships with Fortune 1000 companies Responsibilities Strategic Account Development Develop and execute account strategies targeting large enterprise Insurance customers in North America Identify and nurture business growth opportunities through strong industry knowledge and C-level engagement Sales Cycle Management Manage full sales cycles, from prospecting and needs assessment to proposal development, negotiation, and closure Present Quantiphi s value proposition to executive audiences, tailored to client-specific needs with clear ROI demonstrations Customer-Centric Approach Understand each client s business drivers, technology landscape, and competitive challenges Showcase how Quantiphi s AI-powered solutions address key challenges such as: Claims processing Underwriting Fraud detection Personalized insurance offerings Enhancing customer experience Relationship Building Establish and grow relationships within target accounts Position yourself as a trusted advisor by offering valuable insights on AI and data science innovations Collaboration & Partnership Work closely with marketing, solutions architects, and delivery teams to ensure seamless execution and client satisfaction Collaborate with alliance partners to extend market reach and enhance solution offerings Forecasting & Goal Achievement Maintain accurate sales forecasts and actively manage pipeline Consistently achieve assigned sales targets Market Expertise Stay updated on Insurance industry trends, Insurtech innovations, regulations, and competitive dynamics Leverage this expertise to identify growth opportunities and strengthen Quantiphi s market position Qualifications Proven success in enterprise sales within the Insurance industry Strong network within the North American Insurance sector, ideally with Fortune 1000 connections Deep understanding of Insurance business challenges and the application of AI and data science to solve them Excellent communication, presentation, and interpersonal skills, with the ability to influence at all levels Experience managing complex sales cycles and negotiating large enterprise deals Strong collaboration skills with the ability to manage multiple stakeholders Bachelor s degree in a relevant field (MBA preferred) Minimum 5 years of enterprise sales experience within the Insurance industry Qualification : Bachelors degree in a relevant field (MBA preferred)

Where Technology Meets Heartbeat: Join Quantiphi s Culture of Innovation & Inclusion At Quantiphi, technology powers our solutions, but it s our people-first culture that drives our success. We take pride in fostering an environment where transparency, diversity, integrity, learning, and growth aren t just buzzwords they are the pillars we stand on. If you re looking for a career where your ideas are heard, your innovation is celebrated, and your personal and professional growth go hand-in-hand, your next chapter starts here. Client Solutions Partner - Payer/Provider Segment Quantiphi Solving What Matters We re on the lookout for a bold and dynamic sales leader to help shape our footprint in the Healthcare and Life Sciences arena, focusing on Payer and Provider clients across North America. This isn t your average sales role it s an opportunity to build deep executive relationships, drive AI-powered transformation, and be a trusted advisor at the heart of healthcare innovation. What You ll Own & Drive: Strategic Account Mastery Craft and execute strategic account plans for major payer and provider organizations. Tap into your industry know-how and network to uncover and unlock growth opportunities. End-to-End Sales Leadership From the first handshake to closing the deal (and beyond), you ll guide the full sales cycle prospecting, understanding client needs, crafting tailored solutions, and confidently presenting to the C-suite. Customer-First Storytelling Get to know each client inside-out from business drivers to growth plans to tech stacks. Show them how Quantiphi s AI solutions turn challenges into breakthroughs, whether it s streamlining claims processing, revolutionizing revenue cycles, enhancing patient engagement, or enabling value-based care. Relationship Alchemist Expand your circle of influence by building strong, trusted connections with decision-makers and influencers. Your role isn t just about selling it s about becoming a strategic advisor clients can count on. Team Player & Ecosystem Builder Partner closely with internal teams (Marketing, Solutions Architects, Delivery) to ensure client success. Collaborate with our alliance partners to maximize joint value. Forecasting with Precision Keep your finger on the pulse of your pipeline, forecast with confidence, and consistently meet your sales goals. Industry Trendspotter Stay ahead of the curve in healthcare innovation. Your insights into payer and provider trends and how AI fits into the picture will help shape not just our sales strategy but also our thought leadership. Proven sales success in healthcare, with a focus on payer and provider organizations A strong rolodex of C-level contacts in the North American healthcare market Deep understanding of payer/provider pain points and how AI & data science can solve them Sharp business sense you can turn complex tech talk into clear business value Stellar communication and presentation skills (Boardroom presence = ) Experience managing long, complex sales cycles and negotiating big-ticket enterprise deals Collaborative spirit you thrive working across teams and managing diverse stakeholders Bachelor s degree required (MBA is a nice bonus) If you love fast-paced growth, thrive around passionate high-achievers, and want to solve what really matters in healthcare, you ll feel right at home with us. Qualification : Bachelors degree required (MBA is a nice bonus)

Job Title: Manager, Accounting (GL) About PhonePe Group PhonePe is India s leading digital payments company with 500 million registered users and 37 million merchants covering over 99% of the postal codes across India. As a leader in digital payments, PhonePe has expanded into financial services, including insurance, mutual funds, stock broking, and lending, along with tech-enabled businesses like Pincode for hyperlocal shopping and Indus App Store, India s first localized App Store. The PhonePe Group s portfolio aligns with its vision to unlock the flow of money and access to services, providing every Indian an equal opportunity to accelerate progress. Culture At PhonePe, we believe in creating the right environment for you to give your best, every day. We empower and trust our people to make the right decisions. Here, you ll own your work from start to finish from day one. If you re passionate about tech and enjoy building technology that impacts millions, ideating with the best minds in the country, and executing your dreams with purpose and speed, PhonePe is the place for you. Role Overview As a Manager, Accounting (GL), you will be responsible for overseeing general ledger (GL) activities, supporting month-end and year-end close processes, and ensuring accurate financial reporting. You will lead the preparation of financial statements, ensure compliance with accounting standards, and collaborate with cross-functional teams to drive continuous improvements in accounting processes. Key Responsibilities General Ledger Management: Oversee the general ledger process, ensuring accurate accounting entries, reconciliation, and reporting. Month-End and Year-End Close: Lead the monthly and annual close processes, ensuring timely and accurate financial reporting. Compliance and Reporting: Ensure compliance with accounting standards and company policies, preparing financial statements and reports for internal and external stakeholders. Process Improvements: Identify and implement process improvements to streamline GL activities, enhancing efficiency and accuracy. Cross-Functional Collaboration: Work closely with other teams, including finance, operations, and legal, to ensure smooth financial reporting and alignment across the company. Audit Support: Support internal and external audits by providing necessary documentation and explanations as required. Candidate Profile Qualifications: Chartered Accountant (CA) or equivalent qualification with 5-7 years of post-qualification experience. Experience: Previous experience in GL accounting, financial reporting, and compliance in a corporate environment. Skills: Strong knowledge of Ind AS/IFRS accounting standards. Exposure to US GAAP is a plus. Tools: Proficiency in accounting software and ERP systems. Experience with NetSuite and SAP is an advantage. Leadership: Proven ability to manage and lead a team, driving performance and process improvements. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity and Paternity Benefits, Adoption Assistance Program, Day-care Support. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe Working at PhonePe offers you a rewarding experience, including a great work environment, creative freedom, and the opportunity to take on roles beyond your job description. Join us and be part of a company that values innovation and growth! Qualification : Chartered Accountant (CA) or equivalent qualification

Job Title: Senior Manager Accounts Payable About PhonePe Group PhonePe is India s leading digital payments company with 500 million registered users and 37 million merchants, covering over 99% of India s postal codes. Building on its leadership in digital payments, PhonePe has expanded into financial services, including insurance, mutual funds, stock broking, and lending. It has also ventured into adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store, India s first localized app store. The PhonePe Group is a portfolio of businesses aligned with the company s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we create an environment that empowers people to give their best every day. We trust our team to do the right thing and provide the space to own your work from start to finish. Enthusiasm for technology is at the heart of PhonePe, and if you're passionate about building solutions that impact millions, ideating with the best minds, and executing with purpose and speed, we want you on our team! Experience: 7 to 10 years experience Job Summary We are looking for a highly skilled and detail-oriented Senior Manager Accounts Payable to oversee the Procure-to-Pay (P2P) process and lead accrual and cost management processes. The ideal candidate will have a strong background in accounting standards, accrual management, cost analysis, and AP-related reporting. This role requires effective team leadership, stakeholder collaboration, and a focus on continuous process improvements to ensure seamless accounts payable operations. Key Responsibilities Accounts Payable & Procure-to-Pay Process: Oversee the Procure-to-Pay (P2P) process, ensuring timely and accurate vendor payments. Manage vendor reconciliations, advance payments, and the resolution of outstanding issues. Ensure compliance with company policies, taxation laws (GST/TDS), and regulatory requirements in AP operations. Financial Reporting & Accrual Management: Perform indirect cost analysis and reporting, ensuring accurate cost allocation. Manage indirect cost accruals, ensuring timely and accurate recognition of expenses. Oversee AP-related monthly, quarterly, and yearly financial reporting for management and auditors. Drive cost optimization initiatives by identifying opportunities for process efficiency. Audit & Compliance: Lead internal and external audits related to Accounts Payable. Ensure compliance with accounting standards and internal financial controls (ICFR). Implement best practices to improve governance and risk management in AP operations. ERP & System Implementation: Manage and optimize Accounts Payable processes within Fusion ERP or similar platforms (preferable). Support automation initiatives to improve efficiency and accuracy in invoice processing. Team Leadership & Stakeholder Management: Lead and mentor a team, ensuring efficient work allocation and monitoring. Collaborate with procurement, finance, and business stakeholders to streamline processes. Maintain strong written and oral communication skills to effectively engage with internal and external partners. Key Requirements Qualification: Chartered Accountant (ICAI) with 8 10 years of post-qualification experience. Experience: Strong knowledge of accounting standards and AP-related financial reporting. Skills: Expertise in P2P process management, cost analysis, accrual management, and indirect cost reporting. Audit Exposure: Exposure to AP-related audits (Statutory, Tax, Internal, ICFR). ERP Systems: Proficiency in ERP systems (Fusion ERP preferred). Leadership: Strong team management and leadership skills. Communication: Excellent written and verbal communication skills. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity and Paternity Benefits, Adoption Assistance Program, Day-care Support. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe PhonePe offers a rewarding experience, with great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond the defined job description. Join us and be part of a company that values innovation, growth, and your career development! Qualification : Chartered Accountant (ICAI) with 810 years of post-qualification experience

Job Title: Application Security Engineer About PhonePe Group PhonePe is India s leading digital payments company with 500 million registered users and 37 million merchants, covering over 99% of India s postal codes. Building on its leadership in digital payments, PhonePe has expanded into financial services, including insurance, mutual funds, stock broking, and lending. It has also ventured into adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store, India s first localized app store. The PhonePe Group is a portfolio of businesses aligned with the company s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we empower our people and trust them to do the right thing. We create an environment that enables you to give your best every day, from day one. If you are passionate about building technology that impacts millions, ideating with the brightest minds, and executing with purpose and speed, PhonePe is the place for you! Job Description We are looking for a skilled Application Security Engineer to join our team and strengthen our security posture. You will proactively identify and mitigate vulnerabilities across our web applications, APIs, and mobile apps. The ideal candidate will have a strong background in penetration testing, secure code review, and security automation. Roles & Responsibilities (What You Will Do) Penetration Testing: Perform penetration testing on web applications, APIs, and mobile apps, providing in-depth vulnerability analysis and remediation guidance. Secure Code Review: Conduct both manual and automated secure code reviews, primarily in Java, Python, and JavaScript. Security Automation: Develop security automation solutions using Python to streamline testing, improve coverage, and reduce manual effort. Collaborate with Development Teams: Work closely with development teams to ensure timely resolution of security issues within fast-paced release cycles. Threat Modeling: Create and maintain threat models, applying threat modeling techniques to proactively identify and mitigate design-level security risks. Security Education: Foster a security-first mindset by educating developers on secure coding practices, common vulnerabilities, and attack vectors. Effectively communicate security findings to stakeholders. What Makes You a Great Fit Experience: 1-5 years of experience in application security, penetration testing, or related fields. Penetration Testing Expertise: Strong penetration testing expertise with tools like Burp Suite, OWASP ZAP, semgrep, MobSF, Jadx-GUI, and other mobile security testing frameworks. DevSecOps Knowledge: Experience integrating security into the SDLC and familiarity with DevSecOps tools. Secure Coding Knowledge: Proficiency in secure coding principles, OWASP Top 10, CWE, and exploit techniques. Scripting Skills: Strong scripting skills (Python preferred) for security automation. Communication Skills: Excellent communication and stakeholder management abilities. Continuous Learning: Passion for continuous learning and staying updated on security trends. Certifications (Optional): Certifications like OSCP, OSWE, CRTP, or a proven Bug Bounty track record and/or CTF participation are a plus. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity and Paternity Benefits, Adoption Assistance Program, Day-care Support. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe Working at PhonePe is a rewarding experience. With great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond your defined job description, PhonePe offers a chance to grow your career in an innovative, dynamic company.

Job Title: Brand Partnership Manager About PhonePe Group PhonePe is India s leading digital payments company with 500 million registered users and 37 million merchants, covering over 99% of India s postal codes. Leveraging its leadership in digital payments, PhonePe has expanded into financial services such as insurance, mutual funds, stock broking, and lending. Additionally, PhonePe has ventured into adjacent tech-enabled businesses like Pincode for hyperlocal shopping and the Indus App Store, India s first localized app store. The PhonePe Group offers a portfolio of businesses aligned with the company s vision of enabling every Indian to unlock financial progress and access services. Culture At PhonePe, we care deeply about helping you do your best work every day. We trust our people and empower them to do the right thing. Here, you ll own your work from start to finish from day one. If you re enthusiastic about technology, eager to build innovations that impact millions, and enjoy ideating with the best minds in the country, PhonePe is the place for you. Job Description We are looking for a highly skilled Brand Partnership Manager to help lead our strategic partnerships with brands and vendors. This role involves developing key relationships, optimizing supplier relationships, and ensuring cost-effective procurement processes. The ideal candidate will have experience in sourcing, vendor management, and aligning products with local store needs. Key Responsibilities Demand Forecasting & Planning: Analyze sales data, trends, and forecasts to develop accurate demand plans. Collaborate with cross-functional teams to adjust procurement strategies based on evolving demand. Inventory Management: Ensure optimal stock levels are maintained at stores by monitoring inventory levels and balancing demand fluctuations with procurement timelines. Brand & Vendor Sourcing: Identify brands and vendors that align with our product needs, quality standards, and business objectives. Source and procure products while ensuring alignment with store requirements and demand forecasts. Hyperlocal Alignment: Work closely with brands and vendors to ensure store-specific needs are met, collaborating on deliveries, product availability, and service levels. This requires alignment at a hyperlocal level, which is a unique aspect in an e-commerce setup. Relationship Management: Establish and maintain relationships with brands and suppliers, negotiating contracts, and ensuring pricing efficiency, quality, and delivery standards. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe Working at PhonePe is a rewarding experience. With great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond your defined job description, PhonePe offers a chance to grow your career in an innovative, dynamic company.

Job Title: Collections Manager About PhonePe Group PhonePe is India s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country, and executing on your dreams with purpose and speed, join us! Location Bangalore, Ranchi, Dharwad, Indore, Ahmedabad Job Responsibilities Managing the portfolio by strategizing and driving collections for the assigned region. Driving the compliance to collection processes in the assigned region. Responsible for controlling the roll rates and recovery of overdue from the delinquent pool & controlling bucket wise delinquencies. Drive Higher resolution rates across buckets. Reviewing collections KPI to deliver superior client experience. Develop and execute collection strategies consistent with the nature of exposure and gravity of delays in payment. Identify, develop and continuously improve collections process to ensure overall efficiency. Develop an in-depth understanding collections SOP and drive implementation. Accountable for designing and implementing Compliance & Controls for collections unit in line with regulatory guidelines. Daily monitoring and regular reviews of delinquent portfolio to make location level strategy for smooth operations. Functional Competencies Business Acumen: Analyse the effectiveness of the processes on a day-to-day basis and course correct. Analytical: Drive specific process efficiency metrics and be accountable to drive data-driven decision making. Managing Stakeholder: Manage disagreements maturely and align stakeholders. Communicate proactively and help bring clarity around deliverables and owners. Results Oriented: Deliver on short-term goals and long-term milestones set by business. Attributes We Are Looking For Must be MBA/Graduate and above and have at least 5 years of experience in collections. Experience in New age NBFCs or Banks or Fintech is mandatory. Decision making, work under pressure, Effective communication. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe Working at PhonePe is a rewarding experience! With great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond your defined job description, PhonePe offers a chance to grow your career in an innovative, dynamic company.

Job Title: Financial Controller - Lending Business About PhonePe Group PhonePe is India s leading digital payments company with 500 million registered users and 37 million merchants, covering over 99% of India s postal codes. Leveraging its leadership in digital payments, PhonePe has expanded into financial services such as insurance, mutual funds, stock broking, and lending. Additionally, PhonePe has ventured into adjacent tech-enabled businesses like Pincode for hyperlocal shopping and the Indus App Store, India s first localized app store. The PhonePe Group offers a portfolio of businesses aligned with the company s vision of enabling every Indian to unlock financial progress and access services. Culture At PhonePe, we deeply care about ensuring you give your best every day. We empower our people and trust them to do the right thing. Here, you ll own your work from start to finish from day one. If you re passionate about technology and enjoy building innovations that impact millions, collaborating with the best minds in the country, and executing your dreams with purpose and speed, join us! About the Role We are seeking a Financial Controller to lead the financial operations of our Lending business. This role requires a highly skilled individual with deep expertise in the NBFC lending landscape and exceptional financial management, accounting, and compliance knowledge. The ideal candidate will have 10+ years of experience, including 5+ years exclusively within Banks, NBFCs, or Fintech NBFCs, with a proven track record of building and leading high-performing finance teams. Responsibilities Financial Leadership: Provide strategic leadership and direction to the accounting team, ensuring accurate and timely financial reporting. Compliance & Regulations: Lead the accounting function to ensure adherence to Ind AS/IFRS and relevant regulations. Stay updated on accounting regulations, standards, and best practices, ensuring compliance with applicable laws and regulations. Financial Reporting & Controls: Oversee monthly/periodic book closure activities, focusing on timely and accurate reporting. Implement and maintain robust internal controls. Lead internal and external audits, working closely with auditors to ensure compliance. Financial Planning & Analysis: Oversee budget forecasting, variance analysis, and financial performance reporting. Provide insightful analysis and strategic recommendations to drive business growth. Team Leadership: Mentor and develop a high-performing finance team. Qualifications Mandatory: Chartered Accountant (CA) with 10+ years of experience exclusively within Banks, NBFCs, or Fintech NBFCs. Deep expertise in Ind AS/IFRS, tax regulations, and financial reporting. Exposure to US GAAP is highly desirable. Strong understanding of the NBFC regulatory framework and RBI guidelines. Exceptional analytical, problem-solving, and decision-making skills. Excellent communication and presentation skills. Proficiency in financial software (e.g., Oracle). Demonstrated leadership and team management skills. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe Working at PhonePe is a rewarding experience. With great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond your defined job description, PhonePe offers a chance to grow your career in an innovative, dynamic company.

Job Title: Enterprise Risk Management (ERM) Manager Location: Bengaluru Job Description: We are seeking an experienced and dynamic Enterprise Risk Management (ERM) Manager to join our team in Bengaluru. In this role, you will be responsible for overseeing and assessing the organization s overall risk profile, identifying potential risks, and implementing strategies to mitigate them. You will work closely with cross-functional teams to integrate risk management into business strategies, policies, and operational processes, ensuring the organization s resilience and success. Key Responsibilities: Develop, implement, and maintain comprehensive risk management frameworks, policies, and processes across the organization. Conduct thorough risk assessments to identify, evaluate, and prioritize risks related to operations, finance, compliance, and strategic objectives. Design, implement, and monitor enterprise-wide risk mitigation strategies to address identified risks. Collaborate with senior leadership to ensure alignment between risk management initiatives and broader business objectives. Prepare and present detailed reports on key risk indicators (KRIs) to senior management and board members. Lead the enterprise risk management cycle, encompassing risk identification, assessment, mitigation, monitoring, and reporting. Develop risk management models and scenario analyses to predict potential impacts on business operations and long-term goals. Work closely with internal audit, legal, compliance, and finance teams to ensure that identified risks are appropriately managed and mitigated. Design and lead company-wide risk training and awareness programs to ensure that all employees understand and contribute to effective risk management practices. Monitor industry trends, emerging regulations, and best practices to proactively manage and mitigate new risks. Oversee the implementation and management of risk-related technology tools or software to enhance risk identification, tracking, and mitigation efforts. Maintain effective communication and collaboration with external auditors, insurers, legal advisors, and other external stakeholders on risk-related matters. Primary Skills: Risk Identification & Assessment Risk Mitigation & Control Strategic Thinking Analytical & Problem-Solving Project Management Attention to Detail Cross-functional Collaboration Knowledge of Regulatory & Compliance Standards Reporting & Documentation Qualifications: Bachelor's degree in Business, Finance, Risk Management, or a related field. Proven experience in enterprise risk management or a related field. Strong knowledge of risk management methodologies, tools, and frameworks. Excellent communication and presentation skills, with the ability to articulate complex risk concepts to senior leadership. Proficiency in risk management software and technology tools. What We Offer: A collaborative and inclusive work environment where innovation and strategic thinking are valued. Opportunities for career advancement and professional development in risk management. Competitive salary and benefits package. Qualification : Bachelor's degree in Business, Finance, Risk Management, or a related field.

PhonePe is India s leading digital payments platform with over 500 million registered users and 3.7 million merchants across 99% of India s postal codes. Building on its leadership in digital payments, PhonePe has successfully expanded into financial services, including Insurance, Mutual Funds, Stock Broking, and Lending, along with adjacent tech-driven businesses like Pincode for hyperlocal shopping and Indus App Store, India s first localized app store. The PhonePe Group represents a portfolio of businesses aligned with the shared vision of providing every Indian equal opportunities to progress by enabling seamless access to financial services. Our Culture At PhonePe, we prioritize creating a work environment that inspires you to give your best every day. We empower individuals and trust them to make the right decisions while giving them ownership of their work from day one. Being passionate about technology is central to what we do. If you thrive on building solutions that impact millions, collaborating with the best minds, and executing ideas with purpose and speed, PhonePe is the place for you! Work Profile We are looking for a detail-oriented and driven individual to join our Finance team. In this role, you will focus on accounting operations, process improvements, reconciliations, and audits while collaborating closely with cross-functional teams and contributing to automation initiatives. Key Responsibilities: Standard Operating Procedures (SOPs): Develop and formalize SOPs for various accounting processes (operations and controls), ensuring compliance with accounting standards. Bank Reconciliation & Month-End Closing: Prepare Bank Reconciliation Statements (BRS) for accounts receivable (AR) and actively participate in month-end book closure activities. Revenue Reconciliation: Reconcile revenue across multiple internal systems to maintain accuracy and consistency. Audit Management: Drive internal and statutory audits at defined intervals, ensuring timely completion and closure. Compliance: Review RBI reporting-related compliances and ensure adherence to regulatory requirements. Variance Analysis & Reporting: Prepare and submit monthly schedules along with variance analysis to the Central Controllership team. Collaboration with Technology Teams: Partner with tech teams to develop finance-related reporting and operational tools, driving automation and process improvements. Required Experience & Skills: Education: B.Com/M.Com with 1 2 years of experience in an accounting role (Fintech experience preferred). Technical Skills: Proficiency in MS Office, hands-on experience with automation tools, and exposure to working with large datasets. Soft Skills: Excellent communication and influencing skills. Strong ability to develop relationships with stakeholders and collaborate effectively as a team player. Problem-solving mindset with a focus on ownership and delivering results. PhonePe Full-Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-Care Support Program Mobility Benefits: Relocation Assistance, Transfer Support Policy, Travel Policy Retirement Benefits: Employee Provident Fund (PF) Contribution, Flexible PF Contribution, Gratuity, National Pension Scheme (NPS), Leave Encashment Other Benefits: Higher Education Assistance, Car Lease Program, Salary Advance Policy Qualification : Bcom/Mcom with 1-2 year of experience in a Accounting role. Fintech experience will be preferred.

Role Summary We are seeking a highly motivated and experienced Business Finance Manager to lead financial planning, business analysis, and process improvement initiatives for our fast-growing business. The ideal candidate will work closely with category heads, manage financial health, and drive growth while collaborating with multiple stakeholders to ensure effective decision-making. Key Responsibilities Annual Operating Plan (AOP) & OKRs: Define and manage the Annual Operating Plan (AOP) and Objectives and Key Results (OKRs) for the assigned category. Financial Reporting & Analysis: Provide detailed financial reports and insights to key stakeholders, recommending actions based on business performance. Develop financial models to support business decisions and facilitate growth strategies. Business Health & Growth: Co-own the category goals with business heads and ensure the financial health of the business. Identify growth opportunities through regular reviews, evaluations, and strategic planning. Trend Analysis & Projections: Develop and monitor business trends and projections, ensuring accurate forecasting and planning. Collaboration & Decision Support: Collaborate with cross-functional teams to prioritize and execute business projects. Lead process improvement initiatives to enhance efficiency and scalability. Monthly Planning & Closure: Oversee monthly planning, reviews, and closure activities, ensuring adherence to financial targets. Vertical Management: Manage business finance for at least two verticals, ensuring performance alignment with organizational goals. Minimum Qualifications Chartered Accountant (CA) or MBA with 5+ years of experience in Business Finance. Strong proficiency in MS Excel and presentations. Analytical mindset with excellent problem-solving skills. Self-motivated team player with proactive initiative and ownership. Strong stakeholder management and interpersonal skills. Preferred Qualifications Prior experience in Business Finance roles. Deep understanding of financial trends within the company and the broader market. Business acumen with a strategic mindset and the ability to understand general business development and operations. Experience in commercial negotiations, partnerships, and alliances. Familiarity with agreements and contract reviews. Prior experience in Ecommerce, Fintech, Startups, or Consumer Tech. PhonePe Full-Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-Care Support Program Mobility Benefits: Relocation Assistance, Transfer Support Policy, Travel Policy Retirement Benefits: Employee Provident Fund (PF) Contribution, Flexible PF Contribution, Gratuity, National Pension Scheme (NPS), Leave Encashment Other Benefits: Higher Education Assistance, Car Lease Program, Salary Advance Policy Qualification : Chartered Accountant/ MBA with 5+ year of work experience

Role Summary As a Senior Consultant and Subject Matter Expert (SME) specialising in the Banking and Financial Services (BFS) Industry in India, we are seeking a distinguished professional with over 15 years of experience to join our team. The successful candidate will be a seasoned expert in BFS operations, possessing extensive knowledge of banking and financial services, combined with a profound understanding of the regulatory landscape in the Indian market. This role is pivotal in steering our organization toward strategic development in the realm of Digital Technologies BFS services. Key Responsibilities Act as a senior SME, providing expert guidance on Banking and Financial Services operations, products, and services within the Indian market. Collaborate seamlessly with cross-functional teams to optimise and enhance business processes. Provide strategic guidance to the team on IT and Digital Technologies Banking and Financial services. Conduct thorough assessments to identify and mitigate risks associated with BFS operations. Conduct in-depth analysis of business operations, processes, and challenges, identifying opportunities for improvement and innovation through interviews, workshops, and data analysis. Engage with senior leadership to offer strategic insights and recommendations. Contribute actively to the development and execution of business plans within the BFS domain. Foster and maintain effective relationships with regulatory bodies, industry associations, and other external stakeholders. Experience working in Banking Enterprise preferably in Retail Banking business. Possess a comprehensive understanding of the BFS sector in India. Exposure to IT services and product development within the BFS landscape. Showcase proven leadership skills with the ability to influence and guide cross-functional teams. Lead and mentor junior Business Analysts, fostering a collaborative and high-performing team environment. Exceptional communication and interpersonal skills, influencing stakeholders at all levels and building strong relationships. Proficiency in relevant tools and technologies, including Visio, UML, MS Office Suite, data analysis tools, and project management software. Excellent analytical and problem-solving skills with the ability to translate business needs into technical specifications. Proven ability to work independently and manage multiple projects concurrently. Familiarity with RBI regulations, SEBI guidelines, and other relevant laws governing the Indian financial services industry (AML, KYC, BSA, SOX, PCI DSS, CFPB, GDPR, SEC, FATF, Basel III) Qualifications Education: Minimum Bachelor's degree in Finance, Business, Law, PGDBF or a related field. Advanced degrees like MBA Finance, MFC, MFM, CFA or relevant certifications are preferred. Skills Desired Preferably having experience in Global BFS domain. Leverage an established network within the Indian BFS sector, including regulatory bodies, industry associations, and peer organizations. Ability to adapt seamlessly to a rapidly changing regulatory environment and evolving industry trends. Demonstrate a track record of thinking creatively and proposing innovative solutions to complex problems. Competencies Desired Technical / Functional: Relevant certifications in the BFS domain, risk management, compliance, or related fields (e.g. CRMA, CISA, CAMS, PRM, CFSA) will be considered a valuable advantage. Relevant BA certifications (e.g., CSPO, CBAP, PMI-PBA) would be an added advantage. Qualification : Minimum Bachelor's degree in Finance, Business, Law, PGDBF or a related field. Advanced degrees like MBA Finance, MFC, MFM, CFA or relevant certifications are preferred.

Recruiter / Senior Recruiter Job Category: Administrative / Support Employment Type: Full-Time Location: Bangalore Job Overview We are seeking a talented and results-driven Recruiter/Senior Recruiter to support our growing organization in sourcing and hiring top talent. The ideal candidate will have extensive experience in full-cycle recruitment, preferably in call center or healthcare settings, and excel in a fast-paced, high-volume environment. This role will be responsible for managing end-to-end hiring processes across multiple locations, ensuring a seamless candidate experience and building a strong talent pipeline. Key Responsibilities Review and analyze resumes using ATS software (UKG) and screen candidates for all open positions. Create and manage job requisitions, posting them on job portals and social media platforms (LinkedIn, Facebook, etc.). Source, schedule, and coordinate interviews with candidates and hiring managers daily. Develop accurate job descriptions in collaboration with Hiring Managers. Maintain Open Requisition Reports / MIS and provide weekly updates. Identify innovative sourcing tools and strategies to attract top talent. Build and maintain relationships with staffing agencies and headhunters to expand candidate reach. Conduct compensation discussions and prepare offer letters via UKG for candidate acceptance. Complete all new-hire paperwork and ensure a smooth onboarding experience. Continuously fill the talent pipeline even when there are no immediate open roles. Support employer branding initiatives internally and externally to enhance company presence. Education & Experience Minimum 4+ years of full-cycle recruitment experience. Master s degree in Human Resources. Proven experience in high-volume, fast-paced recruiting environments. Prior experience recruiting for call center or healthcare roles is highly desirable. Demonstrated ability to meet deadlines and work collaboratively in a team-oriented setting. Skills & Competencies Strong sourcing, screening, and candidate assessment abilities. Excellent communication, negotiation, and interpersonal skills. Proficiency in ATS tools, job portals, and social media recruiting. Ability to manage multiple requisitions and prioritize tasks effectively. High level of organization, attention to detail, and process adherence. Benefits Competitive industry compensation. Insurance coverage for self and parents/parents-in-law. Performance-linked bonus. Free office transport (pickup and drop). Free meal vouchers. Qualification : Masters degree in Human Resources

Senior AR Associate Category: Executive | Type: Full-Time | Location: Bangalore Job Overview We are seeking a Senior AR Associate with strong expertise in Accounts Receivable (AR) and denial management. The ideal candidate will handle complex AR scenarios, ensure timely resolution of claims, and maintain high-quality standards while working closely with clients and insurance companies. Key Responsibilities Claims Resolution: Contact insurance companies to clarify denials, underpayments, and other claim-related issues. AR Management: Manage multiple denials, appeals, AR follow-ups, and refiling to ensure timely resolution. Performance Standards: Consistently meet high quality and productivity standards. Client Relations: Understand client requirements and absorb client-specific business rules and medical billing cycles. Communication: Maintain strong communication skills with a neutral accent for professional interactions. Collaboration: Work from the office and collaborate effectively with cross-functional teams. Skills & Competencies Expertise: Thorough knowledge of AR cycles, denial management, and appeals. Analytical Thinking: Strong problem-solving skills and high attention to detail. Adaptability: Ability to adapt to client-specific processes and maintain a proactive work approach. Communication: Excellent verbal and written communication skills.

Senior Product Designer Location: Bengaluru About Us: Observe.AI Observe.AI is a leading AI-powered platform transforming customer experience through intelligent automation. Our platform enables enterprises to deploy AI agents that seamlessly manage customer interactions, providing natural, human-like conversations with predictable outcomes. By combining advanced speech understanding, workflow automation, and enterprise-grade governance, Observe.AI enhances both human and AI agent performance. Our clients, including DoorDash, Affordable Care, Signify Health, and Verida, rely on Observe.AI to revolutionize their customer experiences, accelerating service delivery, boosting operational efficiency, and building stronger customer loyalty across all communication channels. As a member of the Product Design Team, you ll collaborate with a diverse group of talented individuals. We are committed to cultivating a strong design culture one that emphasizes collaboration, mentorship, and design excellence. Here, your work will directly influence product strategy, improve workflows, and help set new industry standards for user experience. As a Senior Product Designer, you ll play a pivotal role in shaping the user experience and interface of our products, bringing designs to life that empower our users and push the boundaries of the AI-powered solutions we deliver. What You ll Be Doing: Lead Design Solutions: Take ownership of design projects across multiple product areas, creating scalable and flexible design systems that enhance user experiences. Product Vision & Strategy: Help refine and define the long-term design direction of our products, working both independently and collaboratively with cross-functional teams to set strategic design goals. User Research & Data-Driven Design: Utilize qualitative and quantitative research to inform design decisions, ensuring solutions effectively meet user needs and solve real-world problems. Visual & Interaction Design Excellence: Create polished, high-quality, visually appealing, and user-friendly designs. Consider accessibility, responsiveness, and edge cases to ensure optimal usability. Design Systems Contribution: Help evolve and improve our design systems, contributing to consistency and efficiency across Observe.AI s platform. Cross-Functional Collaboration: Work closely with product managers, engineers, and other stakeholders to ensure seamless execution from initial concept to final implementation. Mentorship & Leadership: Guide and mentor junior designers, sharing expertise and fostering a culture of design excellence within the team. What You ll Bring to the Role: 7-9+ years of experience in UX/UI or Product Design, with a strong portfolio demonstrating impactful design work across complex projects. Experience designing Large Language Model (LLM)-powered products such as chatbots, voicebots, or other AI-driven solutions. Domain knowledge in the Contact Center Industry, with an understanding of its unique challenges and user needs. Expertise in user-centered design, interaction design, and usability best practices. Experience contributing to or building design systems and scalable UI frameworks. Ability to simplify complex problems into clear, elegant solutions with a solid understanding of information architecture and workflow design. Strong storytelling and communication skills, with the ability to present design rationale and influence stakeholders at all levels of the organization. Experience conducting user research, analyzing data, and using insights to drive product improvements. A proactive, self-starter mindset able to drive projects independently while collaborating effectively with cross-functional teams. Compensation, Benefits, and Perks: Medical Insurance: Comprehensive coverage, including free online doctor consultations. Leave Policies: Generous annual leave (national & festive holidays), privilege leave, sick leave, and parental leave. Learning & Development: A dedicated fund to support your continuous learning and professional growth. Flexible Benefit Plans: Tax exemptions (e.g., Meal card, PF) to optimize your benefits. Cultural Engagement: Fun events to build team culture and foster a strong work environment. How to Apply: To be considered for this role, please submit your resume and portfolio through our career portal or LinkedIn. If your portfolio requires a password, please provide it. We are particularly interested in seeing: Clear problem definitions based on research. Your creative process for developing solutions. Strong rationale behind design decisions. Polished UI & interaction designs that address defined problems.