Interaction Designer II Jobs in Pune

Job Title: Product Designer Location: Pune Experience: 2 5 Years Job Overview We are looking for a Product Designer who is passionate about creating intuitive, elegant, and user-centric digital experiences. You will play a key role in shaping how users interact with our products by translating complex challenges into meaningful, user-friendly designs. If you thrive in cross-functional teams and are driven by data-informed decisions and creative problem-solving, we d love to hear from you. Key Responsibilities Collaborate with cross-functional teams including Product Managers, Engineers, and fellow Designers to turn ideas into delightful product experiences. Translate insights from user research and data analysis into design solutions that address both customer needs and business goals. Create and iterate on wireframes, prototypes, and high-fidelity visual designs that follow brand and usability standards. Present and communicate your design ideas and rationale to internal teams and senior stakeholders. Analyze market trends, user feedback, and usage data to identify product improvement opportunities. Refine and evolve existing product designs based on changing customer needs and feedback. Work closely with engineers to ensure seamless hand-off and effective implementation of your designs. Stay current with design trends, tools, and technologies, and recommend new solutions to enhance our product design process. Requirements 2 5 years of hands-on experience in Product Design, with a strong portfolio that demonstrates expertise across all stages of the design process. Proficient in design tools such as Figma, Sketch, Adobe XD, InVision, or similar. Ability to create pixel-perfect mockups and interactive prototypes. Strong understanding of UX/UI principles, interaction design, and visual hierarchy. Experience conducting or contributing to user research, usability testing, and A/B testing. Able to translate complex product requirements into intuitive and accessible interfaces. A keen eye for detail and a strong aesthetic sense. Excellent communication and presentation skills. Strong collaboration skills with a willingness to receive feedback and iterate quickly. Ability to work in a fast-paced, agile environment and manage multiple projects simultaneously. Familiarity with front-end development principles is a plus. Nice to Have Background in copywriting or ability to craft effective microcopy. Exposure to working with design systems and component libraries. Experience designing for both web and mobile platforms. Knowledge of accessibility standards and inclusive design practices. You'll be part of a passionate team focused on creating impactful user experiences. You'll have the freedom to innovate, challenge the status quo, and influence the future of our product design direction.

Position: Staff Software Engineer Technology Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients, but it doesn t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc s mission is to give power to the patient. To do that, we ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on Our Mission: We are looking for a Staff Software Engineer to join our product engineering team at Zocdoc! As an SSE at Zocdoc, you ll balance individual contribution with mentorship. Full Stack Engineers have the opportunity to work across the stack, front to back and everything in between. You ll take ideas from inception to reality by rapidly building prototypes, iterating and releasing them. You ll build scalable products that make the healthcare experience for patients, providers, and Zocdocr s simpler, safer, and more efficient. You ll enjoy this role if you are Passionate about building fully scalable platforms with the latest technologies A product-driven engineer who loves working in a highly collaborative and supportive environment Motivated by building products that make healthcare easier Excited to use technology to enhance the consumer experience Passionate about building diverse and inclusive teams and culture Excited to lead projects and be a mentor for other engineers Your day-to-day is Contributing to the end-to-end development of consumer-facing applications Building products designed to scale quickly like new patient interactions, real-time video visits and new functionality that helps doctors optimize their Zocdoc experience Shipping efficient and scalable code to millions of users autonomous Driving cross-functional collaboration to solve complex problems and foster a culture of openness, Collaborating with our agile team of dedicated and brilliant engineers, product managers, and designers. You will partner with the product and design teams to develop product improvements Making a meaningful impact as you own and release features in our CI environment that will impact patients, doctors, and Zocdocr s alike Mentoring your peers, with the notion that helping others means learning and growing yourself Leading the successful delivery of high-impact projects and features, aligned with technical and business goals You ll be successful in this role if you have Passion for technology and the ability to think critically about the performance, scalability, and reliability of software Implemented fast and efficient software solutions using object-oriented functional languages. Some of the technologies we utilize are React, C#, Scala, and Node.js, however, we are language agnostic Designed and built user-facing web applications that scale 8+ years of professional full-stack development experience. Knowledge of React and C# is a plus as is experience writing automated tests Successfully mentored other engineers in the past and encouraged your peers to use software development best practices for code testing and deployment Benefits: An incredible team of smart and supportive people A competitive compensation package, including attractive medical insurance Amazing perks think catered lunch every day, Ping Pong, etc. Daycare reimbursement The chance to create a better healthcare experience for millions of patients! Corporate wellness programs with Headspace Cellphone and wifi reimbursement Competitive parental leave Sabbatical leave (over 5 years) Annual sponsored health check-ups Sponsored counseling and therapy via Betterlyf Competitive PTO Zocdoc is certified as a Great Place to Work 2022-2025 About Us: Zocdoc is the country s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world s leading investors, and we believe we re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender...

About Talentica Software: Talentica Software is a boutique software development firm founded by industry veterans and alumni from IIT Bombay. We specialize in assisting startups in building innovative products, utilizing cutting-edge technologies to tackle real-world challenges. Over the past 21 years, we ve partnered with 180+ startups, primarily based in the US, contributing to many successful exits. In 2022, Talentica Software was recognized by Great Place to Work as one of India's Great Mid-Size Workplaces. What We re Looking For: We re searching for a passionate visual designerto join our creative team. As an individual contributor, you ll play a key role in shaping our internal and external communications, working closely with the digital and communications teams to craft messages that resonate with our target audience. What You ll Be Doing: As a visual designer, your key responsibilities will include: Creating compelling designs that engage, inform, and convert our target audience across various platforms and channels. Ensuring that all designs are consistent with our brand strategy and marketing goals. Collaborating with writers, marketers, and other team members to visually communicate stories based on written content and discussions. Producing a variety of design assets, including social media posts, case studies, brochures, posters, presentations, websites, and more. To Succeed in This Role, You Should Have: Qualifications: A Bachelor's degree in design, fine arts, or a related field from NID or a similar institution. Experience: At least 2 years of experience designing campaigns, social media content, case studies, brochures, posters, presentations, websites, and other creative assets. Skills: Ability to visually communicate stories based on written content, collaborating with writers and other team members. Expertise in design software such as Illustrator and Figma. What You ll Find at Talentica: A Culture of Innovation: Join a team where creativity and innovation are central to everything we do. Endless Learning Opportunities: Continuously develop your skills and stay ahead of the latest design trends and tools. Talented Peers: Work alongside passionate and like-minded individuals who share your love for design. Work-Life Balance: We prioritize your well-being and offer flexible schedules and remote work options to help you balance both your personal and professional life. Qualification : A Bachelor's degree in Design, Fine Arts, or a related field from NID or a similar institution.

Senior Analyst-IT & Information Security Administration of One Identity tool and management of integrated Identities and Services. Engineering support of One Identity Manager Environment Management of cloud and on-prem infrastructures hosting IAM. Working knowledge on One identity tools : 1IM Manager / Object Browser / Job Queue / Synchronization editor Understanding of the whole IAM environment, Active Directory Multi forest environment at an enterprise level, Windows OS, IIS, MS SQL server Monitor, Report and Analysis of bugs during and after IAM release versions. Performance management of IAM tools, database and Infrastructure. Administration of Identities and Services integrated with the One IDM tool. Support for Organization integration with the IAM Infra. Collaborate and work with onshore development and project team to provide solutions and assist during Project release, testing and for operational support. Responsible for management of incident, problem and change within the IAM Infrastructure. Responsible for documentation and update of IAM Processes and operating procedures. Work with Software Development tool (e.g., JIRA) and handle various IAM related tasks. Your benefits: We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career andhelp our people return from career breaks with experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum from one of the industry s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let s care for tomorrow.

Job Overview: We are looking for a Product Designer with a passion for creating intuitive and delightful user experiences. The ideal candidate will excel across all stages of the design process, from research to execution, while always keeping the customer s needs at the forefront. You will collaborate closely with cross-functional teams, using both qualitative and quantitative data to drive design decisions. In this role, you ll be responsible for turning insights into creative, user-centered solutions that enhance our products and meet market demands. This position requires a blend of leadership, creativity, and the ability to execute a vision while staying adaptable to evolving customer needs. Key Responsibilities: Identify Product Improvement Opportunities: Continuously look for ways to enhance existing products and identify new opportunities to improve user experiences based on user feedback and market trends. Collaborative Design Process: Work closely with the design lead and other team members to define design requirements based on insights from internal teams and user research. Ensure alignment on design goals throughout the process. Analyze Market Needs & Consumer Preferences: Evaluate how new products meet market demands and customer needs, ensuring designs are aligned with strategic business goals. Stay Informed on Industry Trends: Keep up to date with current design trends, tools, and market conditions to inform and improve your design work. Revise and Modify Designs: Update and iterate on existing designs to meet changing customer preferences and feedback, ensuring products remain relevant and engaging. Collaborate with Engineers: Work closely with product engineers to suggest and implement improvements for both product designs and development processes. Present Design Concepts: Clearly communicate and present design ideas to cross-functional teams and senior leadership, advocating for design decisions and their impact on the product. Requirements: Proven Design Experience: Experience in all phases of the design process, including user research, wireframing, prototyping, visual and interaction design, usability testing, and copywriting. Pixel-Perfect Mockups: Strong ability to create detailed, high-quality mockups that align with design and brand guidelines. Customer-Focused Design: A keen eye for understanding customer needs, and the ability to translate those needs into effective design solutions. Attention to Detail: Excellent attention to detail in both design execution and the user experience, ensuring consistency and quality. Collaborative Skills: Ability to work seamlessly with cross-functional teams, including product managers, engineers, and other designers, to deliver successful design solutions. Data-Driven Design: Comfortable collecting, interpreting, and acting on both qualitative and quantitative user feedback to improve designs. Strong Portfolio: A well-rounded portfolio showcasing your work, with evidence of successful design solutions that align with client objectives and user needs. Brand Consistency: Ability to adapt to and incorporate existing brand styles, delivering visually refined concepts that stay true to the brand identity. Communication Skills: Strong communication skills to present, persuade, and collaborate effectively across teams and with leadership. Creative Problem-Solver: Ability to approach design challenges creatively and think outside the box to come up with innovative solutions. Passion for Design: A genuine passion for design and continuous improvement, always striving to deliver exceptional experiences for users. Adaptability & Learning: Proactive in recommending new tools, techniques, and approaches based on industry trends, while staying adaptable to changing design requirements. Desirable Traits: Dynamic & Creative Personality: A creative thinker who thrives in an environment that encourages new ideas and approaches to design. Organized & Analytical: Highly organized with the ability to manage multiple projects while maintaining focus on details and meeting deadlines. What We Offer: Creative Environment: Work with a collaborative team of designers and engineers to create impactful products that users love. Growth Opportunities: The chance to expand your design expertise and take on new challenges in a fast-paced and innovative environment. Impactful Work: Be a key player in shaping the future of our products, with direct influence on user experience and product success. If you re passionate about design and eager to create products that make a difference, we d love to hear from you. Apply today to join our dynamic team!

About the Role We are looking for a seasoned UX Designer for a B2B Low-Code/No-Code Platform to create intuitive user experiences for our web and app products. The ideal candidate should have an eye for clean and engaging design, possess proven UI skills and be able to translate high-level requirements into intuitive, user-friendly, functional and immersive user interfaces. Responsibilities 1. Business User-Centered Design Be able to strategize and implement design thinking. Lead the design process with a profound empathy for users and their needs. Conduct user research, expert reviews, heuristic analyses, and usability testing to deliver user centered, data-backed designs. 2. Ownership & Execution Take ownership of UX design tasks and drive them to completion with precision. Rapidly conceptualize step by-step user journeys and transform them into interactive prototypes for development teams. 3. Team Leadership & Mentorship Mentor junior designers and guide senior designers, fostering a collaborative and growth oriented environment. Own and implement their own design language and framework. Encourage and enforce design best practices across the development team. 4. Design Strategy Define and implement design strategies aligned with business goals and user needs. Collaborate closely with product managers, stakeholders, and engineering and testing teams to establish long term product strategies. Leverage data and research insights to inform design decisions and measure success. Quick study, should be able to grasp the concepts and find basic solutions and convert them into an interactive prototype for the development team to use. 5. Design Systems & Branding Develop, maintain, and curate scalable design systems. Create and update branding guidelines to ensure consistency across all user touchpoints. 6. Advocacy & Communication Advocate for the value of design across the organization, including with senior management. Facilitate cross-functional collaboration to align design goals with broader product strategies. Qualifications 1. Education A degree in UX Design (B.des or M.des), Human-Computer Interaction (HCI), or equivalent field of study. Certificate courses in UX design (minimum 6 months) or equivalent industry experience. 2. Previous Experience 8+ years of professional experience in UX design, with a focus on the entire UCD process from research to testing. SaaS platform design experience is highly preferred. 3. Tools Expertise in Figma for design, prototyping, and collaboration. Familiarity with collaborative platforms like Miro for sketching and ideation. Required Skills In-depth knowledge of user-centered design principles and methodologies. Proven track record of delivering industry standard products. Experience conducting quantitative user research and usability testing using online tools. Proficiency in creating and managing design systems. Strong background in product design, especially for scalable solutions. Good to Have Ability to discuss and present design concepts through collaborative platforms like Miro or Figma. Competence in conducting secondary research and presenting findings in clear, concise presentations. Qualification : A degree in UX Design (B.des or M.des), Human-Computer Interaction (HCI), or equivalent field of study.

Role Overview: BMC is seeking an Experienced Technical Writer to join our dynamic team. In this role, you will be responsible for creating and maintaining high-quality technical documentation for complex software products. You will work closely with software developers, QA engineers, product managers, and customer support teams to ensure that documentation is accurate, clear, and user-friendly. If you have a strong technical writing background and enjoy collaborating with teams to deliver impactful content, this opportunity at BMC could be the perfect fit! Responsibilities: Documentation Development: Become a product subject matter expert and suggest recommendations to improve technical content based on the target audience. Develop high-quality technical documentation in collaboration with developers, QA engineers, product managers, and customer support. Create content from scratch, as well as update legacy documents to meet Style Guide writing standards. Collaboration & Continuous Improvement: Collaborate with team members to ensure documentation meets single-sourcing and Style Guide requirements. Suggest creative ways to improve documentation deliverables and processes. Content Quality & Accuracy: Review and revise technical documents to maintain high levels of quality, consistency, and clarity. Ensure documentation adheres to industry-specific standards and guidelines. Multidisciplinary Team Support: Work effectively with global and culturally diverse teams to produce clear, concise documentation that meets user needs. Required Skills & Qualifications: Experience: 4-7 years of experience as a Technical Writer. Proven experience writing technical documentation for complex software products. Experience working in a documentation team. Technical Expertise: Experience writing content from scratch, as well as updating and improving legacy documents to align with Style Guide writing standards. High proficiency with industry-standard authoring/publishing tools. Communication & Interpersonal Skills: Excellent communication skills, with the ability to work collaboratively with cross-functional teams. Ability to handle multiple projects and prioritize work effectively. Native English speaker with proficiency in Hebrew (a plus). Attention to Detail: Strong eye for detail and quality, ensuring documentation is clear, accurate, and easy to understand. Bonus Skills (Nice-to-Have): Technical Writing Training: Completion of a Technical Writing Course is a plus. Enterprise Experience: Experience working in an enterprise company and with complex systems. Flare Expertise: Experience with Flare or similar tools is beneficial. Compensation & Benefits: The midpoint of the salary band for this role is 2,033,200 INR. The actual salary will depend on factors such as experience, skillset, and other relevant criteria. BMC offers a comprehensive compensation package that includes a variable pay plan and country-specific benefits. Why Join BMC? At BMC, we are committed to fostering a culture where people can thrive and be themselves. We believe in innovation, collaboration, and empowering our employees to bring their best ideas forward. You will work with brilliant minds from all over the world, contributing to groundbreaking solutions and making a real impact in the tech industry. If you re ready to grow with BMC, apply now and join us in shaping the future of SaaS! Diversity & Inclusion: BMC is an equal opportunity employer, and we are committed to creating an inclusive environment where everyone feels respected and valued. We encourage applicants from diverse backgrounds and experiences to apply. If you need any accommodation during the application or hiring process, please reach out to our accommodation request page.

Job Responsibilities Analyzing and Enhancing: You will be responsible for analyzing and enhancing intranet and internet websites, online digital applications, and social media platforms. Your goal is to elevate user experiences and drive engagement. Design Expertise: Demonstrate a deep understanding of brand, visual language, and digital design projects through advanced design processes and methodologies. Your creative solutions should be innovative and aligned with our brand identity. Software Proficiency: Proficiency in all Adobe Creative Cloud, Figma applications is crucial. You should be a master of these tools to bring your design ideas to life effectively. Effective Communication: Your role involves delivering engaging presentations, and ensuring effective communication with team members, stakeholders, and clients. Collaboration within a team environment is key to your success. Requirements Identify the product & customer needs by working closely with the internal and external clients. Capable of creating the full stack of UX deliverables, from personas & storyboards to information architecture, define flows & journeys and wireframes. Develop understanding of the end users of the application through Primary and Secondary research (user interviews, research data) and capable of low fidelity prototypes and eventually high fidelity mock-ups. Create wireframes, prototypes, interaction diagrams, pattern libraries, and user flows to convey the design. Proficiency with Adobe XD, Figma, and understanding of other relevant and latest tools. Qualification : A Graduate or Masters Degree in Design

AI Platform Engineer II Location: Pune Overview At Rapid7, we are looking for an AI Platform Engineer to help us build production-ready, agent-based AI experiences on Google Cloud (Vertex AI) and OpenAI platforms. You will be directly responsible for developing and shipping features such as AI agents, tools, and lightweight UIs that plug into our internal systems and data, driving productivity improvements across the company. As part of the AI Platform team, you will be involved in designing, implementing, and refining AI models and tools that integrate seamlessly with enterprise systems, while ensuring reliability, security, and scalability. Key Responsibilities Agentic Development with Vertex AI: Design and implement multi-step agents using Vertex AI (Agent Builder / Gemini), incorporating agent behaviors such as tool use, memory, and evaluation loops to create intelligent, autonomous workflows. MCP & Tool Integrations: Develop Model Context Protocol (MCP) connectors and API integrations that enable agents to interact with enterprise systems while maintaining least-privilege access and security standards. RAG & Data Grounding: Implement retrieval-augmented generation (RAG), utilizing vector stores, embeddings, and schema-aware prompts, while ensuring agents produce accurate and auditable outputs through robust guardrails. Vertex-based UI for Agents: Prototype intuitive chat interfaces and task UIs, including features like session history, tool invocation panels, and feedback widgets. Embed AI agents into existing internal applications to streamline workflows and improve user experience. Integration & Data Access: Connect AI agents to internal APIs and enterprise data sources (e.g., BigQuery, REST APIs, webhooks) using Google Cloud tools, ensuring smooth data access and system integration. Quality & Telemetry: Define key performance indicators (KPIs) such as quality, latency, and cost-efficiency for AI-powered features. Implement logging, monitoring, and observability to track performance and run structured experiments to improve agent behavior and outcomes. Requirements Experience 2 3 years of hands-on experience in software or AI application engineering, with a focus on creating and deploying custom AI agents, particularly using Gemini / Vertex AI Agent Builder. Technical Skills Proficiency with Google Cloud (Vertex AI, BigQuery, Cloud Run/Functions) and at least one large language model (LLM) API (e.g., OpenAI or Gemini). Experience building small end-to-end features, including backend APIs, agent logic, and basic UI for demos and production environments. Familiarity with agent frameworks such as LangGraph or LangChain, and common agent patterns like tool use, planning, and memory management. Knowledge of retrieval-augmented generation (RAG), including chunking, embeddings, and retrieval, along with prompt testing and evaluation. Collaboration Skills Ability to work cross-functionally with security, data, and application teams to ensure safe and efficient deployment of AI-driven solutions. Nice to Have Experience with GCP IAM, secrets management, and enterprise compliance considerations. Familiarity with Vertex AI Search, vector databases, or event/webhook architectures. Interest in emerging AI standards, MCP, responsible AI practices, and optimization for cost/performance. About Rapid7 At Rapid7, we are on a mission to create a secure digital world for our customers, industry, and communities. We empower our employees to challenge the status quo and drive transformative change. With over 11,000 customers relying on us for cybersecurity protection, we continue to innovate and solve some of the most challenging problems in the industry. Security and Compliance Rapid7 is committed to safeguarding our customers' security. All employees uphold the highest standards of security and privacy, ensuring sensitive information is protected and compliance with relevant regulations is maintained.

Job Title: UX Designer Location: Pune Experience: 2+ years About the Role We re seeking a talented Junior UX Designer to transform user experience journeys into pixel-perfect, visually stunning interfaces. You ll collaborate closely with design leads and engineers within an agile environment to build a highly responsive, dynamic web application delivering a seamless, desktop-like experience across all major browsers. This is not just a project, but a next-generation product that aims to delight users with cutting-edge Web UI technologies and world-class UX design. You ll work alongside some of the best engineers and designers in the industry who are passionate, self-driven, and committed to innovation. Responsibilities Collaborate with cross-functional teams including engineering, customer service, and QA as a key member of the UX team. Work with the Design Lead to ensure concepts align with customer expectations and desired outcomes. Create detailed documentation to facilitate smooth and efficient development. Deliver pixel-perfect mockups, icons, and design assets. Iterate designs to refine and validate solutions, accounting for various devices, platforms, and edge cases. Design elegant micro-interactions that enhance the user experience. Align your work with the overall User Experience strategy and design system by partnering with UX Leads to ensure consistency. Manage multiple design projects efficiently and communicate creative ideas effectively. Requirements 2+ years of experience with a strong portfolio showcasing your design work. Proven ability to create wireframes, prototypes, and storyboards for responsive interfaces on desktop and mobile. Proficiency with design tools such as Adobe XD, Photoshop, Sketch, Illustrator, and InVision. Basic understanding of front-end technologies: HTML5, CSS3, JavaScript. Creative problem-solver with a passion for experimenting and using data to improve experiences. Quick learner with adaptability and a drive to become the local expert. Strong communication skills with the ability to present and defend your designs. Awareness of the latest design trends and best practices. Understanding of cross-browser compatibility challenges and how to address them. Experience with JavaScript and Object-Oriented Programming is a plus. Positive attitude, strong work ethic, and a good sense of humor. Availability to work in EST time zone preferred. If you re ready to create beautiful, user-centric designs and grow your career in a fast-moving environment, we d love to hear from you!

Job Title: UI/UX Intern Location: Pune Experience: 2+ Years Job Type: Full-Time, On-Site Job Summary: We are looking for a talented UI/UX Intern to join our design team at [Company Name], based in Pune. This is a full-time, on-site position for an individual with a passion for creating visually appealing and user-friendly interfaces. As a UI/UX Intern, you will work closely with our design team to help create mockups, prototypes, and contribute to the overall user experience of our web and mobile products. This is a fantastic opportunity for someone looking to develop their UI/UX design skills and gain hands-on experience working on real-world projects. If you have a keen eye for design, a passion for user experience, and the ability to collaborate effectively, we would love to have you on our team. Key Responsibilities: UI Design: Assist in creating and developing mockups, wireframes, and high-fidelity visual designs that align with our brand s identity and user goals. Prototyping: Help design interactive prototypes to demonstrate user flows and design functionality. User Experience Design: Work closely with the UX team to ensure designs are user-centric, intuitive, and optimized for a seamless experience. Design Collaboration: Collaborate with cross-functional teams, including product managers, developers, and other designers to ensure a cohesive product design from concept to delivery. User Research: Assist in conducting user research and usability testing to inform design decisions and iterate on designs based on feedback. Design Iteration: Incorporate feedback from stakeholders and users to refine and improve designs. Front-End Development Support: Work with the front-end team to ensure the proper implementation of designs, assisting with HTML, CSS, and JavaScript where needed. Skills & Qualifications: Educational Background: A degree in Design, Computer Science, or a related field, or equivalent practical experience. Experience: 2+ years of hands-on experience in UI/UX design, including internships or academic projects. Design Tools: Proficiency in design software and tools like Sketch, Adobe XD, Figma, and InVision. Prototyping & Mockups: Strong skills in prototyping and creating mockups and wireframes using relevant design tools. User-Centered Design: A solid understanding of user-centered design principles and how to apply them in the design process. UI/UX Best Practices: Knowledge of UI/UX best practices, accessibility guidelines, and responsive design. Front-End Development Skills: Familiarity with front-end web technologies (HTML5, CSS3, JavaScript) is a plus. Collaboration & Communication: Strong communication skills with the ability to effectively collaborate with other team members and stakeholders. Feedback & Iteration: Ability to take constructive feedback and iterate on designs to achieve the best user experience. Attention to Detail: A keen eye for detail and a passion for delivering high-quality designs. What We Offer: Hands-on Experience: Gain practical, real-world experience working on live projects and building a portfolio of design work. Learning Opportunities: Develop your skills in UI/UX design while working with experienced professionals in a fast-paced, innovative environment. Career Development: Opportunity for future career growth within the organization as part of a growing team. Collaborative Environment: Work alongside talented designers, developers, and product teams, gaining exposure to various aspects of the design and development process. If you are passionate about creating intuitive and aesthetically pleasing user experiences and are excited about contributing to real-world projects, apply now to join our team as a UI/UX Intern in Pune! Qualification : A degree in Design, Computer Science, or a related field, or equivalent practical experience.

Responsibilities: Administration of One Identity tool and management of integrated Identities and Services. Engineering support of One Identity Manager Environment Management of cloud and on-prem infrastructures hosting IAM. On boarding of Allianz Organizations to IAM Infrastructure. Understanding of the whole IAM environment, Active Directory Multi forest environment at an enterprise level, Windows OS, IIS, MS SQL server Monitor, Report and Analysis of bugs during and after IAM release versions. Performance management of IAM tools, database and Infrastructure. Administration of Identities and Services integrated with the One IDM tool. Support for Organization integration with the IAM Infra. Collaborate and work with onshore development and project team to provide solutions and assist during Project release, testing and for operational support. Responsible for management of incident, problem and change within the IAM Infrastructure. Responsible for documentation and update of IAM Processes and operating procedures. Work with Software Development tool (e.g., JIRA) and handle various IAM related tasks. Your benefits: We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career andhelp our people return from career breaks with experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum from one of the industry s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let s care for tomorrow.

Transform Healthcare with Data: Join Cencora as a Data Engineer II At Cencora, our team members are at the heart of everything we do. We are on a mission to create healthier futures, and every individual here plays a crucial role in fulfilling that purpose. We believe in making a difference at the intersection of healthcare, technology, and innovation. If you're ready to shape the future of health and help improve lives globally, Cencora is the place for you. We are looking for a Data Engineer II to join our dynamic team. This role is pivotal in delivering accurate and reliable data to support our Legal and Compliance departments, with a direct impact on driving data-driven decisions that improve operational efficiencies and support strategic business goals. What You ll Do: As a Data Engineer II, you will be responsible for transforming raw data into actionable insights and building solutions that enhance business operations. Your role will span across multiple platforms, using SQL, SAP BusinessObjects, and a variety of other tools, to ensure that our data remains accurate, accessible, and consistent. Enhance Analytics Solutions: Lead the design and implementation of enhancements to business analytics solutions that align with evolving business needs. You ll turn complex business challenges into accessible data access requirements. Data Mining & Analysis: Perform data mining on vast datasets to uncover growth opportunities in sales, margin, and market share. Analyze pricing activities, including discounts, allowances, programs, and contract pricing, to drive profitability. Data Quality Assurance: Validate, cleanse, and aggregate data, ensuring its accuracy and integrity. You ll identify and resolve data inaccuracies, improving the overall quality of enterprise data. Collaboration & Problem-Solving: Work cross-functionally with teams like Inside Sales, Finance, and Sourcing to develop performance forecasts, projections, and plans based on data assumptions and variables. Automated Solutions: Identify opportunities for automated solutions to enhance data quality and efficiency across the enterprise. Report Development: Collaborate with internal stakeholders to define reporting deliverables, ensuring that data is appropriately named, structured, and ready for decision-making. Data Integrity & Monitoring: Monitor and update data changes on a mass scale using tools, ensuring the highest level of data integrity is maintained. What You Bring to the Table: Experience: You have 4+ years of direct experience in healthcare data analytics or data engineering. You know your way around large datasets and understand how to unlock insights that drive business decisions. Technical Expertise: Proficient in SAP and BusinessObjects, with an extensive background in Business Intelligence and SQL. Strong understanding of the wholesale distribution process, including purchases, sales, payments, and supplier rebates. Knowledge of pharmaceutical wholesale processes and chargebacks to wholesalers is a plus. Familiar with data visualization tools like Power BI or Tableau. Analytical Mindset: You re a critical thinker with an eye for detail, always ready to dive into data to uncover trends, identify issues, and solve problems. Mentorship: You bring leadership experience, with a knack for mentoring and guiding team members. Communication Skills: Your ability to communicate complex data insights to non-technical stakeholders is top-notch. You can explain trends and patterns with clarity and confidence. Bonus Points: Familiarity with Microsoft Power BI, Tableau, or other data visualization tools. Experience with Big Data analysis tools and techniques. Background in data governance and data management. What You ll Get from Us: Meaningful Work: At Cencora, your work directly impacts the future of healthcare. Your expertise in data will help us make strategic, data-driven decisions that improve lives globally. Growth Opportunities: We invest in our team members' growth through mentorship, professional development, and the chance to shape the future of healthcare technology. Collaborative Environment: Work alongside innovative professionals in a culture that values diverse perspectives and fosters collaboration. Comprehensive Benefits: We offer a range of benefits designed to support you in every aspect of life health, wellness, work-life balance, and more. Join Cencora Today! If you re ready to leverage your data engineering expertise to drive meaningful change, we d love to hear from you! Apply now to become part of a purpose-driven company at the forefront of innovation in the healthcare sector. Cencora is committed to building a healthier future, and we want you on this journey with us.

Job Overview: We are looking for a talented Junior UI Designer with 2+ years of experience to help create beautiful and functional user interfaces for a dynamic, highly responsive web application. As part of a collaborative and agile team, you will work closely with designers, engineers, and cross-functional teammates to deliver world-class user experiences. This role offers the opportunity to be part of a next-generation web application that provides a desktop-like response time, ensuring a delightful user experience. Responsibilities: Collaborate with Cross-Functional Teams: Work as a member of the UX team, collaborating with engineering, customer service, and QA to ensure cohesive design execution. Design Execution: Work closely with the Design Lead to ensure your designs meet customer expectations and align with product goals. Documentation: Write detailed documentation for design assets, ensuring efficient development and clarity for the implementation team. Pixel-Perfect Mockups: Deliver pixel-perfect mockups, icons, and other design assets to maintain high standards of quality. Iterative Design Process: Participate in iterative design processes, refine and validate design solutions, and ensure designs account for various device sizes, platforms, errors, and edge cases. Micro-Interactions: Define and implement elegant micro-interactions to enhance the user experience across various touchpoints. Design System Contribution: Collaborate with UX leads to ensure your designs align with the overall service-wide User Experience strategy and design system. Requirements: Experience: Two or more years of experience in UI design with a proven track record. Portfolio: Strong portfolio showcasing UI design work that can be presented and defended during the interview. Wireframes and Prototypes: Hands-on experience creating wireframes, prototypes, and storyboards for responsive interfaces (desktop and mobile). Learning and Experimentation: A willingness to learn, experiment, and leverage data to improve designs and user experiences. Adaptability: Quickly become a local expert and adapt to new challenges. Execution and Quality: Strong ability to execute designs at a high level of quality while adhering to conceptual direction. Design Tools: Experience using design tools such as Adobe XD, Photoshop, Sketch, Illustrator, and InVision. Front-End Knowledge: Basic understanding of front-end languages such as HTML5, CSS3, and JavaScript. Creativity & Problem Solving: Creative thinking with a problem-solving mindset. Design Trends: Stay up-to-date with the latest UI design trends. Communication Skills: Ability to present creative ideas effectively and manage multiple projects simultaneously. Open to Feedback: Open to receiving objective criticism and improving designs based on feedback. Cross-Browser Compatibility: Proficient understanding of cross-browser compatibility issues and strategies for addressing them. Preferred Skills: Experience with JavaScript and Object-Oriented Programming. Availability to work in EST time zone preferred. If you have a passion for creating beautiful, functional designs and enjoy collaborating with a dynamic, driven team, we d love to hear from you!

About the Role: We are seeking a talented UX Designer to craft exceptional user experiences. The ideal candidate will have a strong eye for clean, artful design, superior UI skills, and the ability to translate high-level requirements into elegant, intuitive, and functional user interfaces. Key Responsibilities and Requirements: Proficiency in Figma: Expertise in using Figma for creating user interfaces and prototypes. Reusable Components: Familiarity with designing and utilizing reusable components and libraries to ensure consistency across interfaces. Branding Guidelines: Ability to understand, follow, and apply branding guidelines throughout the design process. Communication Skills: Strong verbal and written communication skills to effectively convey design concepts and solutions. Quick Learner: Ability to quickly grasp concepts, find basic solutions, and translate them into interactive prototypes for development teams. Attention to Detail: Sensitivity towards design elements such as spacing, alignment, and harmony to create visually appealing interfaces. Educational Qualification: A degree in UX Design or a certificate course (minimum 6 months) from a reputed institute. Work Experience: 1 2 years of experience in the service or product industry. Passion for Learning: A strong drive to learn and grow within the field of UX design. Good-to-Have Skills: Collaborative Sketching: Ability to discuss and conceptualize interfaces through sketches on platforms like Miro or FigJam. Secondary Research: Ability to conduct secondary research and present findings in a clear, easy-to-understand manner. Design Systems: Understanding of design systems and their application to ensure consistency and scalability in projects.

Position Purpose: Cencora is seeking an Application Development Lead to design, configure, and customize the Archer platform. This role involves leading the configuration of new and existing Archer applications, ensuring the system supports all operational environments, and managing the end-to-end Software Development Life Cycle (SDLC) for Archer applications. Primary Duties & Responsibilities System Support: Ensure adequate system support for components like databases, operating systems, network interfaces, and servers. Lead Administrator: Act as the lead administrator for enterprise applications, resolving system problems and enhancing system functionality. Subject Matter Expert: Serve as a platform expert, educating colleagues on Archer's capabilities and applications, and act as a liaison with IT technical teams. Team Leadership: Provide guidance to Administrators I/II/III for end-user support related to CRM applications. Health & Stability: Maintain the health, availability, and stability of applications and platforms. Change Management: Work with the production team to schedule updates and upgrades, and ensure the appropriate level of testing is conducted before implementing changes. Performance Monitoring: Monitor performance metrics for all system features and identify risks, recommending corrective or preventive actions as needed. Documentation: Prepare documentation for customer support, including software and network configurations. Qualifications & Work Experience Educational Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. 6+ years of relevant experience in application support, system administration, or database administration. Technical Lead Experience: Experience working as a technical lead, particularly with RSA and Data fields. Client Interaction & QA Experience: Preferably experienced in client interactions, testing, and quality assurance. Preferred Certifications: Salesforce Certified Administrator Microsoft Certified Systems Administrator (MCSA) ITIL, ITSM Certifications Skills & Knowledge Behavioral Skills: Conflict resolution Creativity & innovation Decision-making Planning & presentation Risk-taking Technical Skills: Identity & Access Management Database Administration IT Support (Software & Hardware Installation, Troubleshooting) Software Validation & Standard Operating Procedure Design Systems Integration IT Regulatory Compliance (e.g., SOX Compliance) Tools & Technologies: Configuration Management: Ansible, Puppet Citrix Technologies: XenDesktop, XenApp, XenServer Operating Systems: Windows, Linux, Citrix, IBM, Oracle, SQL ERP Systems: Sage, ASW, SAP CRM Systems: Salesforce Marketing Cloud, Sales Cloud Java Frameworks: JDBC, Spring, ORM, JPA, JEE, JMS, Gradle RDBMS: Relational Database Management Systems Networking: DNS, HTTP, LDAP, SMTP Qualification : Bachelors degree in computer science, Information Technology or any other related discipline or equivalent related experience.

Automation Engineer II Location: Pune About Rapid7 At Rapid7, we are creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of industry-leading solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from applications and cloud environments to traditional infrastructure and the dark web. Trusted by over 10,000 customers worldwide, we are committed to fostering open-source communities and driving innovation through cutting-edge research. At Rapid7, we believe in optimizing our products by leveraging the latest insights into attacker methods, arming the global security community with the tools to stay ahead of threats. Position Summary We are looking for a talented Automation Engineer to join our Enterprise Applications team. This role focuses on developing and maintaining integrations and automation solutions using Workato. As an Automation Engineer, you will work closely with Business Systems Analysts to understand requirements, collaborate with cross-functional teams, and partner with Quality Assurance Engineers to ensure that integrations and automation workflows meet business needs. You will also handle unit testing, ensure thorough documentation, and use tools like Jira and Confluence for task management and collaboration. Key Responsibilities Integration Development: Design, develop, and maintain integrations between key enterprise systems (Salesforce, NetSuite, Data Warehouses, Workato, etc.) to ensure seamless data flow and process automation across platforms. Automation Solutions: Build and implement automated workflows using Workato to streamline internal business processes, reduce manual tasks, and enhance system efficiencies across various departments. Cross-functional Collaboration: Collaborate with engineers, business teams, and QA Engineers to ensure that integration solutions align with both technical requirements and business objectives. Requirement Gathering: Partner with Business Systems Analysts to gather requirements, understand business needs, and identify opportunities for process automation and integration improvements. Unit Testing & Debugging: Perform unit testing for integrations and automation workflows, debug issues as needed, and ensure the code meets quality standards before deployment. Task Management (Jira): Use Jira to manage tasks, track user stories, and address bugs related to integrations and automation workflows. Participate in sprint planning, stand-ups, reviews, and retrospectives to ensure smooth project execution and delivery. Documentation: Create and maintain detailed documentation for all integrations, workflows, and automation processes, ensuring that all technical configurations, code, and test results are clearly documented for future reference. Support & Troubleshooting: Provide ongoing support for deployed integrations, troubleshoot issues as they arise, and implement timely fixes to maintain operational continuity. Process Improvement: Contribute to continuous improvement initiatives by identifying opportunities to enhance automation workflows, increase efficiency, and reduce errors in integration processes. Key Requirements Experience 2+ years of experience in integration and automation development with a strong focus on Workato. Proven experience building and maintaining integrations between enterprise systems like Salesforce, NetSuite, or similar platforms. Demonstrated experience working with cross-functional teams, including collaboration with Business Systems Analysts and QA Engineers. Technical Skills Expertise in using Workato for integration and automation solutions. Solid understanding of API integrations, RESTful services, and data formats such as JSON and XML. Proficiency in unit testing, debugging, and troubleshooting integration workflows. Experience using version control systems such as Git. Familiarity with other integration tools and platforms is a plus. Jira Experience Comfortable using Jira for task tracking, managing sprints, and collaborating with cross-functional teams. Communication & Problem-Solving Strong ability to communicate technical concepts to non-technical stakeholders clearly and effectively. Strong analytical and troubleshooting skills to resolve integration and automation challenges efficiently. Ability to create clear, concise, and well-organized technical documentation. Education & Nice to Have A degree in Computer Science, Information Technology, or a related field is preferred. Familiarity with Agile development methodologies and tools like Jira. Experience with cloud platforms such as AWS or GCP and their integration capabilities. Security and Compliance At Rapid7, we prioritize the security of our customers and employees. All team members are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations. Qualification : A degree in Computer Science, Information Technology or a related field is preferred

Technical Project Manager-II Location: Pune Employment Type: Full-Time About Calfus At Calfus, we deliver innovative AI agents and enterprise solutions that transform businesses in unimaginable ways. Our software engineering and ERP teams empower startups and enterprises to harness AI s full potential, automate complex workflows, and drive revenue growth. We pride ourselves on a culture of innovation, speed, and collaboration. As one of the fastest-growing companies in the AI space, we seek talented professionals who are passionate, driven, and ready to make an impact. About the Role As a Technical Project Manager-II, you will lead the successful delivery of complex technical projects from conception through deployment. Your role includes managing cross-functional teams, defining project scopes, creating timelines, allocating resources, and ensuring projects meet customer requirements on time and within budget. You will bridge communication between technical teams and stakeholders, proactively resolving issues to keep projects on track. Key Responsibilities Lead end-to-end delivery of GenAI/LLM-based software solutions across diverse business functions. Understand customer needs, translate them into technical requirements, and negotiate priorities. Build and nurture a strong engineering culture focused on respect, empathy, and best practices. Collaborate with principal engineers across Calfus locations to develop best-in-class products. Manage project scope, timelines, resources, and risks to ensure timely delivery. Facilitate communication between stakeholders and technical teams. Support engineering teams by addressing challenges and helping unblock technical issues. Apply Agile, Scrum, or other development methodologies effectively. Utilize project management and development tools (Jira, Git, Jenkins, Docker, etc.). Leverage cloud technologies (AWS, Azure) and understand system architectures. What We Expect From You 6+ years of relevant project management experience, with 5+ years in technical or IT environments. Proven success managing complex, multi-team software projects, especially involving AI/ML or GenAI/LLM solutions. Strong programming knowledge in one or more: Node.js, Java, Python, React.js, Angular. Deep understanding of software development life cycles and methodologies (Agile, Scrum, Waterfall). Experience with cloud architectures and deployment pipelines (DevOps, CI/CD). Excellent communication skills to engage technical and non-technical stakeholders. Ability to drive decision-making based on data and insights. Proficient with project management tools like Jira, MS Project, Asana, etc. Bonus Skills Certifications such as PMP, ScrumMaster or equivalent. Hands-on experience with DevOps and continuous integration/deployment practices. Familiarity with data pipelines from ingestion to dashboards is a plus. Benefits Comprehensive medical, group, and parental insurance. Gratuity and provident fund contributions. Wellness programs and birthday leave. Inclusive, fast-paced culture that values innovation and diversity. Equal Opportunity Statement Calfus Inc. is committed to creating an inclusive workplace where everyone regardless of background, identity, or experience has the opportunity to thrive. We celebrate diversity and encourage all qualified candidates to apply.

Job Title: Software Engineer Test II Location: Pune Company: TraceLink Experience: 3 4 Years Company Overview: At TraceLink, our mission is to protect patients by transforming the pharmaceutical supply chain through digital innovation. Our powerful Opus Platform and comprehensive suite of software solutions enable the industry to achieve greater compliance, visibility, and collaboration minimizing disruptions in medicine availability globally. Founded in 2009, TraceLink now operates across 8 global offices with 800+ employees, serving 1,300+ customers in over 60 countries. Recognized as an industry leader by Gartner, IDC, and for our company culture by Comparably, we continue to lead the way in life sciences supply chain innovation. Position Overview: We are seeking a skilled and detail-oriented Software Development Engineer in Test (SDET) to join our Pune-based team. As Software Engineer Test II, you will play a key role in developing and executing automated testing tools and frameworks, contributing to the quality and reliability of TraceLink s platform and applications. Key Responsibilities: Design, build, and maintain automation frameworks for functional, performance, and integration testing Execute automated and manual tests on the TraceLink platform and applications Build and extend tools for automated testing that simulate real-world transaction volumes (millions per day) Interface testing tools programmatically with TraceLink s platform and APIs Prepare clear, concise defect reports that aid quick reproduction and resolution Verify bug fixes and ensure test coverage for new features and defect resolutions Collaborate closely with development teams to incorporate testability into design and architecture Perform performance testing to identify bottlenecks and ensure system scalability Create testing tools usable by non-developers to promote broader adoption across QA Stay up-to-date on the latest testing technologies and best practices to improve test coverage and efficiency Provide high-level technical insights and contribute to continuous improvement of testing processes Respond to and handle support requests related to testing and test environments Qualifications: Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, or related field 3 4 years of experience in software testing and test automation Proficiency in Java, Eclipse, Ant or Maven, and Unix/Linux Strong experience with test automation frameworks like TestNG or Pytest Experience testing web-based applications, Web Services, and REST APIs Proven experience in creating and executing formal test plans, test data, and configurations Familiarity with performance testing and identifying performance bottlenecks Good understanding of data structures and algorithms (DSA) Lists, Maps, Sets Experience in ETL processes and SQL scripting Strong debugging and analytical skills Ability to work in fast-paced, collaborative environments Preferred/Bonus Skills: Experience with cloud platforms, especially AWS Familiarity with running and maintaining cloud-based enterprise applications Exposure to the pharmaceutical or life sciences industry If you re passionate about automation, quality, and building tools that scale with complex systems, TraceLink offers a collaborative environment where you can make a real impact on patient safety worldwide. Qualification : Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, or related field

Job Title: Technical Support Engineer II Location: Pune Experience: 2 5 Years Company: TraceLink Department: Support and Service Company Overview: TraceLink s innovative software solutions and Opus Platform empower the pharmaceutical industry to digitize their supply chain, enhancing compliance, visibility, and decision-making. Our technology helps reduce disruptions in medicine supply, ensuring patients worldwide receive the treatments they need. Founded in 2009, TraceLink has expanded to 8 offices globally, with over 800 employees and more than 1,300 customers across 60+ countries. We are recognized as an industry leader by Gartner and IDC, and celebrated for our positive company culture by Comparably. Position Overview: As a Technical Support Engineer II, you will play a vital role within our Support and Service organization to ensure customer success and satisfaction. Your technical expertise and problem-solving skills will be key to helping customers implement and utilize TraceLink s Life Sciences Cloud solutions effectively. This role requires strong interpersonal skills combined with experience in web applications, UNIX systems, scripting, and troubleshooting complex technical issues. Key Responsibilities: Engage directly with customers and internal teams to understand, document, troubleshoot, and resolve technical issues efficiently Develop and improve standard troubleshooting procedures and tools for recurring issues Collaborate closely with Product Management, Engineering, and Quality Assurance teams to facilitate timely resolution of customer-reported problems Provide excellent customer communication and ensure timely updates on issue status Skills and Qualifications: Proven experience supporting proprietary, enterprise-level software applications Strong customer-oriented communication skills with a professional, friendly attitude Excellent verbal and written communication abilities Strong analytical mindset with great attention to detail Proficiency with UNIX command line, especially in parsing and analyzing data sets Bachelor s degree in Computer Science, Information Technology, or a related field 2 to 5 years of experience in a technical support or troubleshooting role Ability to read, parse, and manipulate technical data formats such as XML, EDI, CSV Working knowledge of B2B communication protocols like AS2, SFTP, and Web Services Experience with scripting languages (e.g., Perl, Python, Shell) is a plus Familiarity with supply chain software and pharmaceutical industry knowledge preferred Flexibility to work shifts across Americas, EMEA, and India/APAC time zones (daytime, evening, and overnight) Work with cutting-edge cloud technology impacting patient safety worldwide Collaborate with a global, high-performing team Opportunity for career growth in a fast-paced, innovative environment Support an industry leader with a commitment to employee growth and culture Qualification : Bachelors degree in Computer Science, Information Technology, or a related field