Inventory AND Order Executive Jobs in Pune

Job Title: Engineering Manager Order Management System (OMS) Location: Pune Role Overview: As the Engineering Manager Order Management System (OMS), you will be responsible for leading the design, development, and continuous evolution of a large-scale, distributed eCommerce platform. This platform processes high transaction volumes and integrates with complex third-party systems. You will manage a full-stack engineering team, ensuring system scalability, performance, and resilience while fostering a culture of ownership, technical excellence, and collaboration. Key Responsibilities: Own the full product lifecycle: Lead the conceptualization, architecture, design, implementation, deployment, and maintenance of the OMS and its integrations. Lead and mentor a team of 10+ engineers, guiding them through technical challenges and driving both backend and frontend development efforts to successful delivery. Architect scalable, distributed systems that handle high volumes of orders, inventory updates, and third-party data exchanges across the platform. Drive eCommerce integration strategy, collaborating with various systems including marketplaces, ERPs, WMS, payment gateways, and 3PLs to ensure robust data synchronization. Take technical ownership of both backend and frontend components, from database schema and API design to UI architecture and performance optimization. Establish and enforce engineering best practices, including coding standards, CI/CD workflows, observability, and security compliance, to ensure consistency and quality across the team. Be **hands-on** when necessary actively contributing to code, reviewing critical modules, and troubleshooting complex production issues. Ensure high availability, scalability, and data integrity in every design decision, embedding performance and security into the development lifecycle. Collaborate cross-functionally with Product, QA, DevOps, and Customer Success teams to ensure alignment between technical delivery and business priorities. Recruit and develop talent within the team, conducting technical interviews and nurturing a strong engineering culture. What You ll Bring: 12+ years of software engineering experience, with at least 4 5 years of hands-on experience in Ruby on Rails (RoR) backend development. Proven success in building and scaling distributed, event-driven systems that can handle high transaction volumes and complex integrations. Strong Angular expertise: Experience leading teams to deliver rich, responsive web applications. Deep knowledge of eCommerce and OMS domain concepts, including order lifecycle, inventory management, shipments, returns, and third-party partner integrations. Expertise in PostgreSQL/MySQL: Proficiency in schema design, query optimization, and performance tuning. Familiarity with RESTful APIs, webhooks, and common integration patterns for external systems. Experience working with cloud platforms (preferably AWS) and managing CI/CD pipelines for continuous deployment and delivery. Proven experience as an Engineering Manager or Technical Lead, with a track record of mentoring engineers and managing delivery across multiple engineering modules. A passion for building reliable, secure, and performant systems that deliver measurable business impact and enhance the customer experience. Excellent communication, organizational, and problem-solving skills, with the ability to effectively manage complex technical challenges. A strong sense of ownership, self-motivation, and a growth-oriented mindset, always striving to improve processes and systems. Nice to Have: Experience with microservices, asynchronous job processing, or message queues (e.g., Sidekiq, Resque, RabbitMQ). Exposure to SaaS or multi-tenant architectures. Familiarity with containerization (e.g., Docker) and monitoring tools (e.g., Grafana, ELK, Prometheus). Understanding of API versioning, rate limiting, and data consistency patterns in large-scale distributed systems. Innovative Environment: Work on a high-impact eCommerce platform that powers complex integrations and supports millions of transactions globally. Leadership Opportunity: Lead and mentor a talented team of engineers while driving technical strategy and best practices. Career Growth: Be part of a rapidly growing company with opportunities to develop both technically and professionally in a collaborative, dynamic environment. Impactful Work: Your work will directly impact the success of a highly scalable, high-performance platform that serves leading global businesses. If you are an experienced engineering leader with a passion for building scalable and resilient systems in the eCommerce domain, we would love to hear from you!

Receptionist cum Administrative Executive Location: Pune Experience: 3 7 years Education: Any Graduate Job Type: Full-Time Job Overview We are seeking a highly organized and professional Receptionist cum Administrative Executive to manage our office front desk and provide administrative support. The ideal candidate will be the first point of contact for guests, customers, and employees, while also handling various administrative tasks such as travel booking, vendor management, and office operations. Key Responsibilities Reception & Front Desk Management: Maintain a neat and well-organized reception area. Greet guests, customers, and employees with professionalism and courtesy, directing them to the appropriate person or department. Manage and route incoming phone calls effectively. Provide excellent customer service by addressing inquiries and resolving issues promptly to ensure a positive experience for all visitors and callers. Handle mail and deliveries by receiving, sorting, and distributing them accurately. Manage office security by following safety procedures, controlling access via the reception desk, and issuing visitor badges. Administrative Support: Monitor office supplies inventory and ensure timely procurement within budgetary constraints. Gather, compile, and prepare data for necessary reports as needed. Maintain accurate filing and documentation. Ensure compliance with company policies and procedures in daily operations. Coordinate internal meetings and office events, including contacting employees for event participation. Manage employee leave and attendance records. Facility & Vendor Management: Coordinate travel bookings (domestic and international) for employees. Oversee facility maintenance activities and manage vendors (e.g., electricians, cleaners). Coordinate courier deliveries, ensuring proper tracking and timely receipt. Ensure basic cleanliness and hygiene of office premises. Other Responsibilities: Provide general administrative support to all teams as requested. Work closely under the guidance of the Manager to support day-to-day office functions. Skill Requirements Minimum 3 years of experience in an administrative or receptionist role. Graduation or Diploma in any relevant field. Proficient in MS Office Suite, particularly MS Word and MS Excel. Familiarity with office equipment like printers and fax machines. Excellent written and verbal communication skills. Strong telephone etiquette and professional demeanor. Resourceful, proactive, and able to multitask efficiently. Strong time-management and organizational skills, with the ability to prioritize tasks. Ability to propose new ideas and contribute to improving office processes. Analytical mindset with good problem-solving abilities. Qualification : Any Graduate

Position: Executive Stores Manager Location: Pune Reports To: Manager Warehouse Experience: Minimum 3 years Educational Qualification: Bachelor s degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field (or equivalent experience) Job Purpose We are seeking a skilled and detail-oriented Executive Stores Manager to manage and improve warehouse operations in our construction equipment production facility. This role focuses on SAP Warehouse Management (SAP-WM), collaboration with third-party logistics (3PL) partners, warehouse layout planning, inventory optimization, and accurate documentation. The ideal candidate will play a key role in streamlining processes to ensure timely material supply and efficient warehouse performance. Key Responsibilities SAP-WM Master Data Maintenance Create and maintain accurate master data in SAP-WM (material master, storage bins, warehouse configuration). Resolve discrepancies in SAP-WM data to ensure seamless warehouse and 3PL coordination. Ensure compliance with internal standards and 3PL integration requirements. Process Improvement in SAP-WM Analyze current warehouse operations to identify inefficiencies in SAP-WM workflows. Propose, implement, and document process enhancements to boost productivity and accuracy. Collaborate with IT, warehouse operations, and 3PL teams to customize SAP-WM functionalities to evolving business needs. Warehouse Layout & Optimization Design and optimize warehouse layouts to improve space utilization and material flow. Regularly assess and update layouts to accommodate new products and changing production or 3PL requirements. PFEP (Plan for Every Part) Management Develop and maintain PFEP documentation to streamline material movement and inventory control. Coordinate with production, procurement, and 3PL partners to ensure alignment with production schedules. Record Keeping & Documentation Maintain accurate and audit-ready documentation of inventory movement, SAP-WM transactions, and 3PL logistics. Ensure regulatory compliance and adherence to company policies. Warehouse Inbound/Outbound Operations Oversee inbound (receiving, put-away) and outbound (picking, shipping) operations, ensuring timely and accurate logistics in partnership with 3PL teams. Align material flow with production timelines and customer delivery expectations. Production Line Feeding Manage just-in-time (JIT) material replenishment to production lines, reducing downtime and excess inventory. Work with 3PL and production teams to ensure consistent and timely part delivery. Required Skills & Competencies Minimum 3 years of experience in warehouse operations with a strong focus on SAP-WM. Hands-on experience in master data management and process optimization in SAP. Experience collaborating with third-party logistics (3PL) teams on inbound/outbound and delivery schedules. Proficient in PFEP creation, warehouse layout planning, and production line material flow. Strong grasp of inbound/outbound logistics, inventory control, and lean warehousing principles. Excellent problem-solving, analytical, and organizational skills. Strong interpersonal and cross-functional communication skills. Attention to accuracy in documentation, compliance, and reporting. Familiarity with construction equipment or heavy machinery production is an advantage. SAP-WM certification is a plus. Qualification : Bachelors degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field (or equivalent experience)

Position: Supply Chain Senior Engineer Location: Pune Reports To: Assistant General Manager Supply Chain Educational Qualification: B.E. Mechanical / Industrial Production Experience: 4 7 years Purpose of the Role To ensure timely and efficient procurement of materials in alignment with production needs, while maintaining optimum inventory levels and driving operational excellence across the supply chain. Key Responsibilities Procurement & Inventory Management Release purchase orders and manage end-to-end procurement activities in line with ERP processes. Monitor material availability to meet production schedules while avoiding overstock and stockouts. Implement engineering changes with minimal impact on inventory, obsolescence, and scrap. Stakeholder Communication & Coordination Liaise with suppliers, service providers, and internal departments to ensure smooth material flow. Build and maintain strong, reliable supplier relationships. Escalate unresolved issues to the reporting manager in a timely manner. Compliance & Process Adherence Follow standard operating procedures (SOPs) and organizational protocols rigorously. Ensure adherence to company guidelines on sourcing processes, compliance, and ethical conduct. Key Skills & Competencies Proficient in managing A-Class procurement, including local and imported long-lead items. Strong knowledge of ERP systems and digital procurement tools. Understanding of manufacturing processes and production planning. Familiarity with supply chain principles like cycle time, lead time, JIT, Kanban, push/pull systems. Effective communication and interpersonal skills for internal and external coordination. Strong organizational and planning abilities with a problem-solving mindset. Qualification : B.E. Mechanical / Industrial Production

At Ugaoo, we re more than just a gardening brand we re a movement. Rooted in the 135-year legacy of Namdeo Umaji Agritech, a pioneer in agriculture and horticulture, Ugaoo is paving the way for the future of gardening. With the global gardening market expected to reach $120 billion by 2027, we are at the forefront of this exciting transformation. What does this mean for you? It means the opportunity to join a dynamic, fast-growing company that blends time-honored expertise with modern innovation. As a young and agile company, Ugaoo is the ideal place for individuals looking to make an impact, challenge conventions, and grow personally and professionally. A Culture of Growth: At Ugaoo, we are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values are not just buzzwords; they drive everything we do. Here, you will find a supportive environment where your ideas are valued and your career can flourish. Room to Innovate: We embrace creativity and innovation. If you are someone who thrives on taking ownership, challenging the status quo, and pushing boundaries, Ugaoo is the place for you. We provide the space and encouragement to explore new ideas, take calculated risks, and continuously grow. Performance-Driven Success: At Ugaoo, we value results and ambition. Your hard work and dedication will be recognized, and your contributions will directly impact the company s success and your own growth. Kinship and Collaboration: When you join Ugaoo, you are not just an employee; you are part of a united team. We celebrate success together, support one another through challenges, and work collaboratively to achieve our goals. The sense of community here is fundamental to who we are. Responsibilities: Oversee daily logistics operations, including order processing, dispatch, and timely delivery. Coordinate local and intercity transportation to ensure cost-effectiveness and efficiency. Maintain strong relationships with vendors, carriers, and other logistics partners. Resolve logistics-related issues and provide effective solutions. Maintain detailed records of shipments, vendors, and other essential logistics information. Collaborate with other departments to ensure seamless logistics operations. Quickly and efficiently resolve any logistics-related challenges that arise. Handle Daily Quick Commerce appointments and dispatches, ensuring smooth operations. Requirements: A Bachelor s degree in business administration, logistics, supply chain, or a relevant field. At least 1 year of prior experience in a similar role, ideally within the offline/retail industry. Experience in scheduling and dispatch operations. Self-motivated, target-oriented, results-driven, and comfortable working in a team environment. Who We re Looking For: We are seeking individuals who are not just looking for a job but are ready to embark on a growth-driven journey. If you are accountable, motivated, and eager to expand your role, you ll thrive at Ugaoo. We want go-getters who are not afraid to roll up their sleeves, challenge themselves, and make a tangible impact. At Ugaoo, the sky isn t the limit it s just the beginning. Join Us and Grow Together: Because at Ugaoo, we believe that "Plants Grow People." We look forward to growing alongside you. Qualification : Bachelors degree in business administration, logistics, supply chain or relevant field

About Us: At Ugaoo, we're more than just a gardening brand we're a movement. With over 135 years of experience in agriculture and horticulture under the legacy of Namdeo Umaji Agritech, we are transforming the future of gardening. With the global gardening market projected to reach $120 billion by 2027, we re at the forefront of this change. Ugaoo blends time-tested wisdom with modern innovation, offering a fast-paced, dynamic environment for those eager to make an impact. Join us if you're passionate about growing, both personally and professionally, and be part of a company that thrives on collaboration, innovation, and results. A Culture of Growth: At Ugaoo, your ideas are valued, and you'll find a supportive environment where you can flourish. We foster values like resilience, openness, and responsibility. Room to Innovate: We encourage ownership and calculated risks. If you're someone who enjoys challenging the status quo, Ugaoo is the place for you. Performance-Driven Success: Your dedication and hard work will be recognized, with direct impact on the company s growth. Kinship and Collaboration: You're not just an employee; you're part of a team. At Ugaoo, we work, celebrate, and support each other every step of the way. Key Responsibilities: Order Processing: Manage order processing through online portals. Shipment and Invoices: Ensure shipment labels and corresponding invoices are correctly attached to shipments. MIS Reporting: Maintain daily MIS reports in Excel for orders posted on the same day. Provide inventory and shipment reports to the management team via email. Inventory Planning & Allocation: Plan and allocate inventory based on consumption, ensuring inventory needs are met periodically. Returns Management: Handle returns through online e-commerce portals, ensuring proper communication with e-commerce partners for discrepancies. Claims & Credit Notes: Record returns by raising credit notes for materials returned and received in the warehouse. Courier Coordination: Coordinate with courier partners to ensure timely pickups of shipments. Claims Management: Raise online tickets for claims if material is received damaged or if incorrect products are received. Documentation: Maintain separate data of orders, returns, and claims, and ensure all paperwork is properly filed. Team Coordination: Coordinate with the e-commerce business team to ensure smooth operations and avoid discrepancies. Requirements: Bachelor s Degree 2-3 years of experience with a good understanding of order processing through online marketplaces. Strong proficiency in MS Excel Excellent communication and coordination skills. Who We re Looking For: We are looking for driven individuals eager to take ownership of their work and step up to new challenges. If you're passionate about growing in a fast-paced environment and are ready for the next step in your career, Ugaoo is the perfect place for you. Join us, and let s grow together because we believe Plants Grow People. Impact: Your work directly impacts the growth of the company. Collaboration: A supportive environment where you re part of a team that works together to succeed. Growth: A chance to develop your skills and career in an innovative and fast-growing company. Qualification : Bachelors degree and have an experience of 2-3 years and has good understanding of order processing through marketplaces

About Us: Lead with Ugaoo At Ugaoo, we re building on over 135 years of expertise from Namdeo Umaji Agritech to revolutionize the gardening industry. As we look to the future, with the global market expected to grow to $120 billion by 2027, we re poised for significant expansion and we re looking for seasoned leaders to help guide us there. What s In It for You? Strategic Influence: At Ugaoo, your experience will be instrumental in driving our strategic initiatives. We value the insights and leadership that come with years of experience, and we provide the platform for you to apply them in meaningful ways. Making an Impact: WIn this role, your decisions and leadership will directly shape the trajectory of the company. You ll have the opportunity to work on high-impact projects, steering Ugaoo s growth while contributing to an industry that s rapidly evolving. Growth Opportunities: As Ugaoo continues to expand, so do the opportunities for personal and professional development. We offer an environment where you can continue to learn, take on new challenges, and further your career alongside the company s growth. Collaborative Leadership: You ll be joining a team of passionate professionals who are committed to excellence. At Ugaoo, we foster a collaborative culture where leadership is about empowering others, sharing knowledge, and achieving shared goals About the Opportunity: Reporting to the Founder and serving as an integral member of the senior management team, the Head of Finance will be responsible for the development of Ugaoo s financial management strategy, certain aspects of the operations and contribute to the development of the organization s strategic goals. In addition to the strategic components, the Head of Finance will be charged with developing and implementing more sophisticated policies and procedures in the finance, accounts and operations. Responsibilities: Assess and evaluate financial performance of organization with regard to long-term operational goals, budgets and forecasts. Advise Founder and other key members of senior management on financial planning budgeting, cash flow, and policy matters. Serve as the management liaison to the board & investors; effectively communicate and present critical financial matters at select board of directors and investor meetings. Contribute to the development of company s strategic goals and objectives as well as the overall management of the organization. Represent the organization externally, as necessary, particularly in banking, lease & vendor negotiations (including supply chain management). Enhance and implement financial and accounting systems, processes, tools and control systems to increase overall department s efficiency. Oversee the preparation and communication of monthly, quarterly and annual financial statements. Oversee the month-end close process, constantly reviewing procedures while eliminating inefficiencies. Communicate & discuss the month end financial findings with the Founder and provide the recommendations for the improvements. Oversee the preparation and timely filing of audit & all tax returns. Review all month-end closing activities including general ledger accounts, balance sheet accounts and overhead cost allocation. Manage and oversee inventory control and supply chain Analyze and manage risk, including credit, market, liquidity, and operational risks. Maintain continuous lines of communication, keeping the Founder informed of all critical issues. Team Development/Leadership Oversee, direct, and organize the work of the finance & account team. Promote a culture of high performance and continuous improvement that values learning and a commitment to quality. Strong understanding of Company Laws, Income Tax, GST and Accounting Standards Ensure team members receive timely and appropriate training and development. Mentor and develop team using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results. Requirements: MBA in Finance from a top B-school in India or abroad, CA qualification is optional Minimum of 8-10 years of experience in Finance & Accounting role; 3 years of experience in a senior management role Strong understanding of Company Laws, Income Tax, GST and Accounting Standards Demonstrated leadership ability, confidence and executive presence ability to motivate team. Significant experience working with external & internal auditors, internal controls and compliance-related issues Ability to operate as an effective tactical as well as strategic thinker Who We re Looking For We re seeking leaders who are ready to bring their expertise to a company on the rise. If you re motivated by the prospect of driving innovation, leading with purpose, and contributing to a legacy, Ugaoo offers the perfect environment for the next step in your career. Join us, and help shape the future of gardening and grow with us, because Plants Grow People. Qualification : MBA in Finance from a top B-school in India or abroad, CA qualification is optional

Assembly Supervisor Location: Pune Job Type: Full-Time Job Summary The **Assembly Supervisor** will **oversee the daily operations of the assembly and testing activities** in the plant. The role involves managing staff, ensuring adherence to company policies, **meeting production targets**, and ensuring that quality standards are met. The supervisor will work closely with planning, quality, and warehouse departments to ensure **timely work order completion and shipments** while fostering an environment of safety, efficiency, and **continuous improvement**. Primary Responsibilities Policy Enforcement & Compliance **Ensure that all company policies, procedures, and safety protocols (HSE) are strictly followed** by the team at all times. Staff Management & Development **Lead and coordinate the activities of the assembly staff**, including training, employee development, and performance evaluations. Set goals and objectives for the department and ensure they are met. Budget & Expenditure Management Manage the departmental budget, track expenditures, and provide **cost-effective solutions** to improve operations. Quality Control & Corrective Actions **Investigate quality rejects and implement corrective actions** as needed to maintain product quality. Collaboration **Work closely with the Planning, Quality, and Warehouse departments** to ensure the smooth functioning of the assembly shop. Ensure timely completion of work orders and shipments. Process Improvement **Continually assess departmental processes**, methods, and activities to ensure efficient use of resources, equipment, and time. KPI Monitoring & Reporting **Monitor and measure departmental KPIs** to ensure that goals are met and performance standards are maintained. Safety Compliance In collaboration with the Safety Manager, ensure that safety programs are continually improved to **reduce accident severity and frequency.** Preventive Maintenance Coordination Release equipment for preventive maintenance and work with the maintenance department to ensure that it is completed on schedule. Facility/Group Specific Responsibilities Assembly & Testing Oversight **Oversee daily assembly and testing operations** within the plant, ensuring all activities are executed according to quality and safety standards. Work Instructions & SOPs **Develop and implement Standard Operating Procedures (SOPs)** and work instructions as needed for the assembly processes. Scheduling & Timecard Management Prepare weekly and monthly build plans, schedule work, and **approve timecards** for all direct assembly staff. Leadership & Team Development **Lead and manage a team that consistently meets production deadlines.** Foster team development and create an environment conducive to individual growth and performance. Quality Assurance **Ensure that the quality of all work meets or exceeds company standards.** Promote a culture of quality awareness among staff. Safety Program Administration Work with the Safety Manager to develop and maintain safety programs, ensuring all employees adhere to safety guidelines and procedures. Equipment Maintenance Ensure that all assembly equipment is maintained and serviced regularly. Coordinate with the maintenance department for preventive maintenance tasks. Education & Experience Qualifications Education Diploma in Mechanical, Electrical, Production, Instrumentation Engineering, or related field with **8-10 years of experience.** B.E. in a relevant field with **6-8 years of experience.** Experience **Minimum 3 years of experience in a supervisory role** within an assembly shop. **Hands-on experience with the assembly and testing of Oil & Gas equipment**, such as API 6A valves, connectors, chokes, API 16C manifolds, API 6A BOPs, mud pumps, and fluid ends. Technical Competencies Familiarity with **ERP systems and manufacturing standards.** **Knowledge and application of ISO and API standards.** Communication Skills **Strong verbal and written communication skills in English.** Management & Analytical Skills **Strong time management, leadership, and analytical skills.** Ability to manage and prioritize multiple tasks effectively. Job Requirements Staff Supervision **Ability to lead a team of assembly personnel**, ensure timely production, and maintain a focus on safety and quality. Process Improvement **Ability to evaluate and improve departmental processes** to increase efficiency and reduce waste. Problem-Solving **Investigate and resolve issues** related to quality defects, production delays, or equipment failures. Behavioral Competencies **Lead by example, inspire team members**, and foster a positive work culture focused on performance and safety. **Excellent interpersonal and communication skills** to effectively interact with different departments, team members, and stakeholders. **Ability to identify problems and implement corrective actions efficiently.** Qualification : Diploma in Mechanical, Electrical, Production, Instrumentation Engineering, or related field

Position: Warehouse Specialist Location: Pune Reports To: Manager Warehouse Experience: Minimum 3 years Education: Bachelor s degree in Supply Chain Management, Logistics, Industrial Engineering, or related field (or equivalent experience) Job Summary We are looking for a Warehouse Specialist to join our construction equipment production warehouse team. The ideal candidate will play a key role in optimizing warehouse operations through the maintenance of SAP-Warehouse Management (SAP-WM) master data, driving continuous improvements, planning warehouse layouts, and ensuring seamless collaboration with third-party logistics (3PL) partners. This role supports production by ensuring efficient material movement and inventory control aligned with business goals. Key Responsibilities SAP-WM Master Data Management Create, update, and manage master data in SAP-WM (material master, storage bins, warehouse configuration). Resolve discrepancies and maintain data accuracy for effective coordination with internal teams and 3PL. SAP-WM Process Improvement Analyze and enhance existing SAP-WM processes to improve productivity, system performance, and 3PL integration. Document and implement optimized workflows in collaboration with IT and warehouse operations. Warehouse Layout & Space Optimization Design and revise warehouse layouts to maximize space utilization, improve material flow, and meet changing production needs. Conduct regular assessments based on inventory trends and 3PL operational requirements. PFEP (Plan for Every Part) Develop and maintain PFEP documentation to ensure efficient inventory management and line-side material delivery. Work closely with procurement, production, and logistics to align inventory plans with manufacturing schedules. Record Keeping & Documentation Maintain accurate records of inventory movement, SAP-WM transactions, and 3PL documentation. Ensure compliance with audit standards, company policies, and safety regulations. Warehouse Operations (Inbound & Outbound) Oversee receiving, put-away, picking, and dispatch operations, ensuring timely material flow. Collaborate with 3PL teams to meet customer commitments and production timelines. Production Line Material Feeding Ensure timely material replenishment to production lines based on JIT and lean principles. Coordinate closely with 3PL and production teams to prevent delays or inventory build-up. Required Skills & Competencies 3+ years of hands-on experience in warehouse operations with a focus on SAP-WM. Expertise in maintaining SAP-WM master data and leading process improvement initiatives. Strong knowledge of inbound/outbound logistics, inventory control, and production line support. Experience coordinating with third-party logistics (3PL) partners. Familiarity with PFEP generation and warehouse layout planning. Understanding of lean warehousing and JIT inventory management. Excellent record-keeping, compliance awareness, and documentation accuracy. Strong problem-solving, communication, and cross-functional collaboration skills. Experience in construction equipment or heavy machinery manufacturing is a plus. SAP-WM certification or equivalent training is preferred. Qualification : Bachelors degree in Supply Chain Management, Logistics, Industrial Engineering, or related field (or equivalent experience)

About Us: At Ugaoo, we're more than just a gardening brand we're a movement. With over 135 years of expertise in agriculture and horticulture under the legacy of Namdeo Umaji Agritech, Ugaoo is leading the way in transforming the gardening industry. With a global gardening market projected to grow to $120 billion by 2027, we re at the forefront of innovation in this space. We are a dynamic, fast-growing company blending time-tested wisdom with modern innovation, and we're looking for passionate individuals eager to make an impact, push boundaries, and grow professionally. Join us at Ugaoo, where your growth is our priority. A Culture of Growth: Be part of a team that values resilience, openness, and responsibility. At Ugaoo, your ideas matter, and you ll have the chance to grow both personally and professionally. Room to Innovate: We encourage calculated risks and provide the space for you to explore new ideas and take ownership of your work. Performance-Driven Success: Your hard work will be rewarded with recognition and a chance to make a direct impact on the company s success. Kinship and Collaboration: You're not just another employee; you're a valued member of a supportive and collaborative team. Together, we grow and succeed. Key Responsibilities: Manage Product Listings: Assist in managing individual and bulk product listings, ensuring accurate product data, specifications, images, pricing, discounts, etc. Optimize Listings for Search and Conversion: Focus on optimizing product listings for better visibility and conversion rates on e-commerce platforms, particularly on Amazon. Inventory Management: Monitor and manage Amazon inventory, ensuring timely updates and sharing relevant updates with senior management. Market Research: Conduct research to identify new trends and opportunities in the e-commerce space. Collaboration: Work cross-functionally with brand management, product development, operations, and finance to ensure smooth operations and a great customer experience on Amazon. Reports & Analysis: Generate reports on sales performance, conduct sales analysis, and manage inventory replenishment to avoid stockouts of critical SKUs. Requirements: 1-2 years of experience in Amazon marketplace management Proficiency in MS Excel Passion for the digital/eCommerce space Strong verbal, written, and interpersonal communication skills Who We re Looking For: We're looking for individuals ready to take the next step in their careers. If you're driven, eager to learn, and excited to take ownership of your work, Ugaoo is the perfect place for you. Join us, and let s grow together starting with you, because we believe Plants Grow People. Be part of a high-growth company that s shaping the future of gardening. A workplace that values collaboration, innovation, and performance. A chance to make an impact in the e-commerce space and grow your career.

About Us: At Ugaoo, we re more than just a gardening brand we re a movement. Rooted in the rich legacy of Namdeo Umaji Agritech, a pioneer with over 135 years of expertise in agriculture and horticulture, Ugaoo is charting a fresh course for the future of gardening. With the global gardening market projected to grow to $120 billion by 2027, Ugaoo is at the forefront of this transformation. Joining Ugaoo means being part of a dynamic, fast-growing company that blends time-tested wisdom with modern innovation. As a young company, Ugaoo offers the perfect environment for those eager to make an impact, push boundaries, and grow both personally and professionally. A Culture of Growth: We are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values aren t just buzzwords; they guide everything we do. At Ugaoo, you ll find a supportive environment where your ideas are valued, and your career can flourish. Room to Innovate: We don t believe in sticking to the script. If you love taking ownership, stepping up, and challenging the status quo, Ugaoo is your stage. We encourage calculated risks and provide the space to explore new ideas, ensuring that you re always learning and growing. Performance-Driven Success: Results matter here. Your hard work and dedication will be recognized, and your contributions will directly impact both your success and Ugaoo s. Kinship and Collaboration: At Ugaoo, you re not just another employee you re part of a unit. We work together, celebrate together, and support each other every step of the way. About the Opportunity: We are looking for an HR & IT Support Executive to assist with HR administration and IT-related support across the organization. This role will be integral in managing the onboarding process, employee records, office facilities, and IT equipment, while ensuring a smooth and efficient working environment for all employees. Responsibilities: Onboarding: Assist with the onboarding process for new employees, including paperwork, system arrangements, and welcome kits. Employee Records & Benefits: Handle updates and coordination for employee records and benefits such as health insurance. IT Support: Provide technical support for hardware, software, and network issues, troubleshooting and resolving problems in a timely manner. Inventory Management: Manage the inventory of IT equipment and other office assets. Vendor Relations: Liaise with external vendors and service providers. Office Facilities: Oversee the management and maintenance of office facilities, including insurance and licenses, ensuring a safe and conducive working environment. Travel Management: Manage employee travel arrangements, including bookings for flights, accommodation, and transportation, ensuring adherence to travel policies and budgets. Employee Engagement: Assist with employee engagement activities, including team-building events, workshops, and offsite activities. Material Transfer: Manage the internal transfer of materials and equipment between locations, ensuring timely and efficient delivery. Requirements: Bachelor's degree in Human Resources or a related field. Proven experience of 2-3 years in HR administration and basic IT support roles. Strong knowledge of HR practices and employment laws. Proficiency in IT systems, networks, and software applications. Excellent problem-solving and troubleshooting skills. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Who We re Looking For: We re looking for individuals who are not just looking for a job they re ready to embark on a journey. If you re accountable, driven, and eager to grow beyond your current role, you ll thrive at Ugaoo. We want go-getters who aren t afraid to roll up their sleeves, challenge themselves, and make a tangible impact. If you love plants, the world of e-commerce, and being part of a super-passionate team, we may be just the right fit for you. Side note: Your home will look great once you join us! Join us, and let s grow together, because we believe Plants Grow People. Qualification : Bachelor's degree in Human Resources or a related field.

Job Responsibilities Generating leads, prospecting, and qualifying potential clients. Prepare and send sales quotations, proposals, and contracts to customers. Schedule meetings, appointments, and sales presentations. Serve as a primary point of contact for customer inquiries, providing timely and accurate information. Maintain customer databases and ensure all records are updated regularly. Address customer concerns and resolve issues promptly to maintain high levels of customer satisfaction. Process sales orders accurately and efficiently, ensuring all necessary documentation is complete. Coordinate with various departments, including production, logistics, and finance, to ensure timely order fulfilment. Monitor order status and provide regular updates to customers regarding delivery schedules. Maintain sales-related documentation, including contracts, purchase orders, and sales reports. Prepare and analyze sales reports, performance metrics, and forecasts for management review. Assist in the development and implementation of sales strategies to meet revenue targets. Facilitate communication between the sales team and other internal departments to ensure alignment on customer requirements and project timelines. Collaborate with marketing to coordinate promotional activities, campaigns, and events. Communicate effectively with external stakeholders, such as suppliers, distributors, and partners, to support sales initiatives. Requirements Bachelor s degree in Business Administration, Marketing, or related field. Proven experience in sales support, or administrative roles, preferably in the advertising/ marketing industry. Excellent interpersonal skills and the ability to build rapport with customers and internal teams. Exceptional organizational and time management abilities, with a keen eye for detail. Strong analytical and problem-solving skills, with the ability to make sound decisions. Self-motivated and able to work independently as well as part of a team. Flexibility to adapt to changing priorities and work in a fast-paced environment. Qualification : Bachelors degree in Business Administration, Marketing, or related field.

DESCRIPTION The first point of contact for low to moderately complex customers regarding order entry, order modification, and general inquiries to ensure orders are processed accurately and on time. Key Responsibilities Customer Interaction: Manage a high volume of routine customer communications (via phone and/or email) for order entry and FAQs. Provide first-call resolution for inquiries and transfer unresolved issues to the next level of support. Order Management: Process customer orders within the order management system accurately and within deadlines. Publish order acknowledgments, shipment notifications, tracking details, and invoices. Documentation and Reporting: Compile and distribute export and shipping documents to enable timely processing. Maintain accurate records of all interactions in the appropriate database/system. Prepare and share standard reports with internal teams and customers. Collaboration: Work with higher levels of customer support for resolving complex issues. Communicate with cross-functional teams to ensure seamless order fulfillment. Process Improvement: Identify and suggest opportunities for process enhancements to improve customer satisfaction and efficiency. Support team initiatives to build a more proactive customer support organization. RESPONSIBILITIES Skills and Competencies Core Competencies: Communicates Effectively: Develop and deliver clear, audience-specific communications. Customer Focus: Build strong relationships and deliver customer-centric solutions. Drives Results: Achieve consistent results under challenging circumstances. Self-Development: Seek opportunities for personal and professional growth. Values Differences: Appreciate diverse perspectives and cultures. Role-Specific Competencies: Customer Support: Understand the importance of proactive interactions throughout the order life cycle. Order Life Cycle Knowledge: Demonstrate the end-to-end order process, terminology, and functional collaboration for seamless fulfillment. System Proficiency: Navigate system screens to process orders, modifications, and customer queries efficiently. Order Processing Expertise: Execute steps from order receipt to exception resolution to meet customer requirements. QUALIFICATIONS Qualifications Education, Licenses, Certifications High school diploma or equivalent. Compliance with licensing for export controls or sanctions may be required. Experience Minimal or no prior work experience required. Additional Requirements for Internal Candidates Availability for a 24x7 rotational shift role, primarily working the 5 PM to 2 AM shift.

Job Description ROLE SUMMARY Responsible for sales development in business for the defined area. Managing distributor/ Stockist and providing feedback to superior on the development in the areas of business interest. Complete responsibility in terms of inventory management at distributor/ Stockist with payments, formulating strategies for sales and marketing; explore the market opportunities through suitable surveys with stakeholders. Responsible for the Achievement of Sales Target in the assigned Territory. Responsible for building long lasting relationship with the Customers and KOL. Responsible for implementation of Companies Policies, Procedure and Compliance guidelines. We are looking for Ideal candidate for the vacancy in Palakkad HQ. Candidate should be a science graduate with some experience in Animal health industry in Kerala market preferably in large animal segment. ROLE RESPONSIBILITIES Primary responsibilities critical to the performance of the role. Demand generation for Poultry/Ruminant/Companion Animal products in trade (from Vets/DF s/Canine Practitioner/Paravets/Shepherds, MU etc). Selling these products by using Pharma Sell/Action selling Process steps. Coordinating between retailer, distributors, and customers. Minimizing expiries by regular secondary sales. Prompt submission of DFAR / TE. Liaison with Vet Colleges & Institutions and key accounts Development of good rapport with Milk union, farmer forums and other NGO s for business volumes. Responsible for Outstanding/recoveries pertaining to Poultry/ Ruminant and companion Animal products for their territory. Compliance to Business Principles The Sales Executive is responsible for maintaining Sales growth for Poultry/ Ruminant and companion Animal products in their respective territories. Achieving annual targets, In addition to this regular customer follow up like Vets, DF s, Shepherds , milk unions, poultry farmers, key accounts, farmer forums and other NGO s, distributors & retailers. Growth and expansion of Poultry/ Ruminant and companion Animal products to make our brand as a leading company in their territory against increasing competition phase. Attaining desired growth as per traffic light model. Implementing / reporting through MAXX/ Sales Force automation. Developing self as successful sales personnel within business unit as well as in a highly competitive marketplace. Complete management of distributor/ Stockist. QUALIFICATIONS AND EXPERIENCE Qualifications that are job related, consistent with business necessity and necessary for the performance of the essential functions of this role; includes education/licenses/certifications, relevant experience, technical and/or other job-related skills. Bachelor s degree in related field i.e., Sales/Marketing Course Certification 3-5 years relevant experience. Should have relevant experience in Pharma Industry. Should be action oriented, should have knowledge of business and selling skills and processes. Qualification : Bachelors degree in related field i.e., Sales/Marketing Course Certification

Tactical Buyer Location: Pune Experience: 4 6 Years Department: Purchase / Procurement Education: Graduate / Diploma / Engineering (preferred) Key Tools: SAP, MS Excel Job Summary We are seeking an experienced Tactical Buyer to manage the procurement of services and plant-related requirements through effective sourcing, negotiation, and vendor management. The role requires hands-on experience with the P2P cycle, SAP, and the ability to manage a diverse range of service categories across admin, plant utilities, and annual maintenance contracts. Key Responsibilities 1. Procurement Process Management Handle the end-to-end P2P cycle, from PR to PO and payment follow-up. Coordinate with internal stakeholders to understand technical specifications and scope of work. Identify potential vendors and float RFQs (Request for Quotation). Negotiate for cost optimization, extended credit terms, and favorable contract conditions. Create and analyze commercial comparison sheets. Obtain necessary approvals via digital portals as per Delegation of Authority (DoA). Ensure timely PO issuance, GRN/Service Entry, and vendor payment follow-up. 2. Category Ownership Responsible for sourcing and procurement of: Admin Services: Canteen, housekeeping, gardening, OHC, health check-ups. Hospitality: Corporate events, offsite get-togethers, celebrations. AMCs & Services: Calibration, pest control, environmental monitoring, equipment maintenance. Utilities: HVAC, fire fighting systems, ETP/STP, RO plants, cranes, forklifts, waste disposal. Plant & Facility Maintenance Services 3. Tools & Process Efficiency Utilize SAP for PR/PO creation and tracking. Maintain data and comparisons in MS Excel. Use e-Auction/Online Procurement portals where applicable. Ensure alignment with internal procurement policies and compliance requirements. Skills & Competencies In-depth knowledge of procurement operations and service sourcing. Strong negotiation and vendor management capabilities. Proficient in SAP (MM module) and Excel-based analysis. Ability to manage multiple priorities and stakeholders. Strong communication and documentation skills. Qualification : Graduate / Diploma / Engineering (preferred)

Admin Executive Location: Pune, Maharashtra Experience: 2 3 Years Function: Administration Education: Graduate Degree Job Summary: We are looking for a proactive and organized Admin Executive to manage day-to-day administrative functions and ensure smooth office operations. This role includes handling office management, facility upkeep, travel coordination, vendor management, and general administrative support. The ideal candidate will bring strong coordination skills, attention to detail, and the ability to manage multiple priorities in a dynamic environment. Key Purpose of the Role: To provide seamless administrative support and ensure an efficient, safe, and well-managed workplace by overseeing office operations, facilities, travel arrangements, and support staff. Key Responsibilities: Guest & Meeting Coordination Manage visitor entry and welcome procedures Arrange and support internal and external meetings Travel Desk Support Coordinate travel bookings, logistics, and accommodation for employees Maintain travel-related records and vendor contacts Facility & Housekeeping Management Oversee maintenance of office infrastructure and common areas Ensure cleanliness and hygiene standards across office premises Event Support Assist in planning and executing company meetings, celebrations, and team events Support Staff Supervision Supervise office assistants, housekeeping, and other support personnel Monitor task allocation and performance Vendor & Agency Coordination Liaise with vendors for office supplies, facility maintenance, and service contracts Manage vendor payments and service agreements Communication & Documentation Draft and manage official communication and internal correspondence Maintain administrative records and documentation Health & Safety Compliance Ensure compliance with workplace safety protocols and statutory requirements General Administrative Support Provide day-to-day support for internal teams and help maintain operational efficiency Ideal Candidate Profile: Background: 2 3 years of experience in office administration Prior experience in IT or non-IT sectors Technical Competencies: Strong coordination and organizational abilities Proficiency in handling travel logistics and vendor interactions Capable of managing office support staff Skills & Strengths: Excellent multi-tasking and time management skills Good verbal communication and interpersonal skills Proficient in English (spoken and written) Opportunity: This role offers the chance to grow within a dynamic and professional organization. As an Admin Executive, you will play a key role in supporting operational excellence and workplace efficiency. Supervision & Collaboration: Reports to: Manager HR Collaborates with: Internal teams, vendors, support staff, and visitors Qualification : Graduate Degree

Logistics Infrastructure Executive Location: Pune, Maharashtra Function: Operations Experience: 3 4 Years Education: Master s Degree in Supply Chain Management Job Summary: We are seeking a resourceful and data-driven Logistics Infrastructure Executive to support the optimization of biomass transportation on the BiofuelCircle platform. This role involves planning transportation networks, managing logistics assets, implementing tracking technologies, and ensuring compliance all aimed at improving supply chain efficiency and reducing operational costs. Key Purpose of the Role: To develop and manage logistics infrastructure, including transport planning and equipment sourcing, to enable seamless and cost-effective biomass deliveries on the BiofuelCircle platform. Key Responsibilities: Transportation Network Planning Analyze transport routes and modes to design an optimized, cost-effective logistics network Identify operational bottlenecks and propose efficiency-enhancing strategies Equipment Procurement & Management Source, rent, or lease trucks, trolleys, tractors, and other logistics assets Monitor usage and maintenance of logistics equipment to ensure readiness and reliability Technology Implementation Integrate GPS and other tracking technologies for real-time logistics monitoring on the platform Work with internal tech teams to align digital tools with logistics operations Regulatory Compliance Ensure logistics infrastructure adheres to safety, environmental, and transportation regulations Liaise with regulatory bodies as needed to meet compliance standards Budget Management Develop and manage logistics budgets Conduct vendor negotiations to optimize infrastructure costs Stakeholder Coordination Collaborate with operations, technology, commercial, and regulatory teams Build relationships with external logistics partners and equipment vendors Ideal Candidate Profile: Professional Experience: Hands-on experience with logistics stakeholders such as fleet operators, owner-driver vehicles, or truck manufacturers Exposure to data-driven organizations or platforms is preferred Technical Competencies: Strong grasp of transportation and supply chain principles Ability to interpret large datasets to identify operational improvements and cost savings Personal & Interpersonal Skills: Analytical thinker comfortable with data-backed decision-making Strong communication and collaboration skills to work across functions and with partners Self-motivated, creative problem solver, and accountable team player Opportunity: This role offers an exciting growth opportunity within India s emerging bioenergy ecosystem. As a Logistics Infrastructure Executive, you will work at the intersection of sustainability and logistics innovation, helping to unlock the bioenergy potential of the country through smart and scalable logistics solutions. Supervision & Collaboration: Reports to: Head Operations Desk Collaborates with: Platform Operations, Logistics, Sales, and Customer Success Teams Qualification : Masters Degree in Supply Chain Management

Job Title: Associate Renewal Specialist Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations with the Data Resiliency Cloud the industry s first and only at-scale SaaS solution. Druva simplifies data protection, governance, and visibility, eliminating complex infrastructure costs while delivering data resilience across multiple geographies and clouds. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva accelerates organizations journey to the cloud. Role Overview: The Associate Renewal Specialist will support the Renewals team by preparing quotes, assisting Field Account Executives, and ensuring accurate and timely renewal documentation. This role acts as a liaison between Renewals, Sales, Sales Operations, and Deal Desk teams to streamline renewal processes and accelerate deal closures. Key Responsibilities: Prepare renewal quotes and assist Renewal Specialists in the sales process. Support Field Account Executives by documenting renewal opportunities and preparing necessary paperwork. Cross-check completed deals for accuracy in SalesForce to improve renewal velocity. Facilitate communication and coordination among Renewal Specialists, Sales, Sales Operations, and Deal Desk. Maintain accurate records of renewal requests, quotes, approvals, contracts, and other relevant documents. Proactively contact Renewal Specialists ahead of future renewals to begin paperwork and prepare renewal activities. Monitor renewal quote uploads to the automation platform and track progress to identify delays or exceptions. Ensure renewal paperwork and contracts are completed accurately and timely, adhering to company policies. Qualifications: 6 months to 2 years of relevant experience in Sales, Sales Operations, Sales Development, or Renewals preferred. Bachelor s degree required; MBA is a plus. Knowledge of sales or technology industries is advantageous. Understanding of subscription and SaaS business models is a strong plus. Excellent written and verbal communication skills. Proficient with Microsoft Office or Google Workspace. Familiarity with Salesforce or similar CRM tools preferred. Willingness to work split shifts overlapping India and USA time zones. Note: This role is based in Pune and requires night shift availability. Qualification : Bachelors degree required; MBA is a plus.

Job Description: Power Platform Developer (Supply Chain Focus) The successful candidate will join the Supply Chain team to create, configure, design, and maintain applications to support business functions in the procurement of goods, products, and services utilizing MS PowerApp, Power Automate, Dataverse, Power BI and Power Virtual Agents and integrating with various data sources, including SharePoint, Excel, SAP, Azure Data Lake, etc. Business experience in Supply Chain and Procurement is a plus. Microsoft Power Platform Expertise Demonstrate extensive experience in MS PowerApps, MS Power Automate, Power BI, and Power Virtual Agents. Integration and Data Source Management Implement solutions with multiple data sources, including SharePoint Online Lists, Teams, Dataverse, Excel, and external systems (SAP, ServiceNow). Hands-on experience designing databases with Dataverse and extensive experience with SQL. Experience with API and service integrations. Develop custom connectors for Microsoft Power Platform to enhance functionality. Solution Design, Deployment and Support Collect requirements, design, implement and deploy solutions on MS Power Platform. Produce architectural diagrams and design documents. Provide application support. Communication and Collaboration Excellent communication skills in English. Collaborate effectively with stakeholders, senior-level personnel and team members to ensure project success. Assist in providing training and producing documentation. Azure DevOps (ADO) and Agile Methodology Experienced with Agile methodology and Azure DevOps (ADO). Good organization skills to balance and prioritize work to accomplish assigned tasks and projects. Team Management and Mentoring Efficiently manage backlog and workload for self and team members. Act as a senior developer and architect, providing mentorship to other team members. Results-Oriented and Independent Work Demonstrate a results-oriented approach, delivering high-quality solutions. Work with minor supervision, taking ownership of projects and tasks. Technical Experience PowerPlatform, Power Automate Flow, Power App, Dataverse, PowerPlatform Pipeline, Power BI, APIs, PowerShell, SharePoint, SharePoint 2013 Workflow, InfoPath, UX/UI, JavaScript, AEM, HTML, CSS, SQL, Excel, Azure Datalake. Qualifications 8+ years of relevant work experience. Bachelor's degree or equivalent combination of education and experience. Excellent communication skills in English. Proficiency in developing apps in MS Power Platforms. Very good analytical and problem-solving skills. Extensive experience creating system designs, architecture diagrams and training documentation. You must have the ability to be a self-motivated individual to learn new technology and solutions. Ability to work independently and as part of a team. Experience with Agile methodology and Azure DevOps (ADO) Experience managing the prioritization of workload for a team. Experience working with procurement practices. Has sufficient depth and breadth of technical knowledge to be individually responsible for the implementation of a specific deliverable. Good personal computer and business solutions software skills. Qualification : Bachelor's degree or equivalent combination of education and experience.

Summary / Role Purpose The Business Operations Supervisor works with the Sales, Sales Operations, Legal, Export Compliance, Accounting, and other departments to process customer quotes and orders and create software license entitlement information. This role is responsible for supervising and leading a team of Business Operations Specialists and for verifying and reviewing the accuracy of orders, also completing and maintaining associated records and preparing related reports. Little direction required; the Business Operations Supervisor can handle complex tasks and orders and accomplish straightforward work without assistance. This role is expected to consistently take the initiative to assist others and further the objectives of the Business Operations Department. Key Duties and Responsibilities Processes software license orders and stock orders via multiple CRM systems and verifies license agreements in accordance with ANSYS, Inc. policies and procedures. Generates timely, accurate license keys and entitlements, and delivers them to sales channels and customers. Assists customers attempting to enroll for ANSYS, Inc. Customer Portal access. Utilizes CRM checks to strive for succinct data integrity. Acts as liaison to ANSYS, Inc. sales channel by providing quality customer service and support and resolving customer issues. Provides assistance to sales personnel for proper order submission and documentation. Proactively interfaces with Legal, Accounting, Sales, and other departments to drive procedural and policy adherence. Proactively seeks ways to improve workflow, including identification of better ways to provide value-added customer service. Consistently coaches and mentors other team members including training responsibilities. Leads group discussions and department projects such as developing rollout plans for product delivery. Approves complex orders/tasks as assigned. Ability to work different time zones (Japan, Europe, and the US) during predefined periods within a quarter as needed. Directly supervises and manages assigned Business Operations staff members. Establish and maintain effective working relationships with direct reports. Coach, evaluate and mentor staff. Assign tasks, ensures the quality of work, balances workloads. Identifies and addresses performance issues. Conduct and deliver mid-year and annual performance reviews. Assist with hiring activities; conducts interviews, hires and orients new employees. Minimum Education/Certification Requirements and Experience Education: Bachelor s Degree in Business plus a minimum of 5 years of experience in a billing, order processing, or customer service environment OR an AA degree, plus a minimum of 7 years of experience in a billing, order processing, or customer service environment. Excellent customer service skills and orientation. Strong interpersonal and communication skills, with the ability to facilitate training and presentations to internal and external customers. Ability to interact effectively with senior business managers. Possess a sense of urgency, strong organizational and analytical skills. Lead inter-department communication efforts on policy updates. Experience working in a database environment including report generation responsibilities. Demonstrated ability and experience in a detail-oriented position. Ability and willingness to perform in a fast-paced, rapidly changing environment. Demonstrated ability to multi-task in a deadline-driven environment. Ability to handle sensitive, complex, and confidential information. Previous experience with servicing global customers and prior CRM experience. Microsoft Office experience required. Preferred Qualifications and Skills A minimum of 8 years of experience in a billing, order processing, or customer service environment. Bachelor s Degree in Accounting or Business is preferred. Previous coaching and/or mentoring experience preferred. Experience with Salesforce CRM, Snowflake, and PowerBI. Process improvement experience. At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values Adaptability: Be open, welcome what's next. Courage: Be courageous, move forward passionately. Generosity: Be generous, share, listen, serve. Authenticity: Be you, make us stronger. Our Actions We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results. INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high met by those willing to rise to the occasion and meet those challenges head-on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.