IR Jobs in Bengaluru

22 Jobs Found

AL

Research Associate - Synthesis

Aragen Life Sciences

1-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Scope: This role is responsible for executing chemical reactions to synthesize the required quantities of molecules/compounds as per client specifications, employing efficient synthetic routes and techniques. Key Responsibilities: Reaction Setup & Execution: Understand and follow project requirements, including the synthetic route as specified by the client. Plan and execute reactions using the appropriate reagents and equipment (glassware, stirrers, vacuum pumps, etc.) while maintaining specified conditions (temperature, pressure, etc.). Ensure the parallel execution of multiple reactions, meeting productivity benchmarks for reactions, steps, compounds, and timelines. Monitor reaction progress using analytical techniques, making adjustments as necessary to ensure high quality and yield. Execute appropriate workup and purification techniques to achieve intermediates and final compounds of desired quality. Safety & Risk Mitigation: Discuss and understand the Material Safety Data Sheets (MSDS) with team members to ensure awareness of safety protocols. Identify potential safety risks and mitigate them with the help of a supervisor, ensuring safe lab practices. Follow all safety and quality control systems and maintain proper equipment use as per SOPs and laboratory housekeeping norms. Data Integrity & Reporting: Maintain strict documentation of reactions, observations, and research findings in lab notebooks to ensure data integrity. Ensure compliance with IP confidentiality policies and document results as per client specifications. Prepare final reports to summarize synthesis processes, results, and quality assessments. Team Development & Morale: Foster a learning environment by improving team members knowledge in organic chemistry (synthesis) and analytical techniques through one-on-one discussions, training programs, and educational sessions. Support team skill development and ensure a positive, productive atmosphere in the lab. Functional/Technical Skills: Chemistry Knowledge: Expertise in organic chemistry, particularly in the execution of synthetic reactions and compound synthesis. Safety Protocols: Proficiency in applying safety protocols and ensuring laboratory safety. Data Integrity & IP Confidentiality: Strong understanding of the importance of data integrity and adherence to IP confidentiality guidelines. Resource Management: Ability to perform cost-benefit analysis, optimizing the use of reagents, resources, and equipment for efficient lab operation. Required Qualifications & Experience: Educational Qualification: M.Sc. in Organic or Medicinal Chemistry with 1-5 years of relevant experience. Preferred Qualifications: Candidates with research publications in leading scientific journals are preferred. Qualification : M.Sc. in Organic or Medicinal Chemistry with 1-5 years of relevant experience.

Research Associate Research associate Synthesis Research synthesis
AL

Senior Research Associate - Synthesis

Aragen Life Sciences

1-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Scope: This role is responsible for executing chemical reactions to synthesize required quantities of molecules/compounds according to client specifications, utilizing efficient synthetic routes and techniques. Key Responsibilities: Reaction Setup & Execution: Understand and execute reactions for synthesizing target molecules/compounds according to project specifications. Plan and execute reactions using proper reagents and equipment (e.g., glassware, stirrers, vacuum pumps) while maintaining specified conditions (temperature, pressure). Ensure parallel execution of multiple reactions. Safety & Risk Mitigation: Discuss and understand the Material Safety Data Sheet (MSDS) with team members. Identify and mitigate potential safety risks with supervisor guidance. Follow safety and quality systems, maintaining laboratory housekeeping and proper equipment usage. Analysis & Reporting: Monitor the reaction progress using analytical techniques. Identify and apply appropriate workup and purification techniques to produce high-quality intermediate/final compounds. Analyze, evaluate, and interpret analytical data from synthesis, providing accurate reports. Document reactions, research findings, and observations in lab notebooks to ensure data integrity. Productivity & Compliance: Meet productivity benchmarks regarding the number of reactions, steps, compounds, quality, and timelines. Maintain strict IP confidentiality and adhere to all policies regarding data integrity. Prepare final reports as required by clients and internal stakeholders. Team Development: Foster a learning environment by improving team knowledge in organic chemistry and analytical techniques. Conduct one-on-one discussions, classroom training, and project-based training to enhance skills. Ensure the team s morale and productivity through continuous skill development. Functional/Technical Skills: Chemistry Expertise: Knowledge of organic chemistry, particularly synthesis and execution techniques. Safety Compliance: Strong understanding of safety protocols in laboratory environments. IP & Confidentiality: Awareness of IP protection, confidentiality, and maintaining data integrity. Resource Optimization: Ability to conduct cost-benefit analysis and ensure the optimum usage of resources. Required Qualifications: Educational Requirements: M.Sc. in Organic/Medicinal Chemistry with 1 5 years of relevant experience. Preferred Qualifications: Candidates with research publications in leading journals are preferred. Equal Employment Opportunity Statement: Aragen provides equal employment opportunities to all individuals regardless of age, color, national origin, citizenship status, mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, veteran status, or any characteristic protected by applicable legislation or local law. Reasonable accommodations will be provided for qualified individuals with disabilities. Qualification : M.Sc. in Organic/Medicinal Chemistry with 15 years of relevant experience.

Senior Research Associate Senior associate Research associate
AL

Staff Engineer Sign Off

Arm Limited

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Description: As a Staff Engineer in Arm's Solutions Engineering group, we like to think we are not just crafting sophisticated SoCs, but we are defining future chip design techniques. Not only do we improve the power, performance, and system integration of our products, but we also craft the design flows, influence Electronic Design Automation (EDA) tools, and build the knowledge base that makes custom SoC and CPU chip design possible. At Arm, our work goes beyond multiple divisions where we drive improved implementation for Arm and our partners. A key component of this is around the development of comprehensive implementation and analysis methodologies. Responsibilities: Synthesis, Physical design, and implementation of CPU cores, system interconnect, and other Arm IP. Analyze design timing, area, and power to help improve the quality of Arm IP. Develop and deploy new methodologies to improve implementation efficiency and results. Support and develop detailed implementation analysis and data-mining methodologies. Work with implementation and physical IP RTL design teams to drive analysis and optimization of our IP. Converting R&D concepts into real implementation solutions. Enable our partners to achieve the best possible quality of results. Required Skills and Experience: Bachelor s or Master s degree equivalent in Electrical Engineering, Computer Engineering, or other relevant technical fields. 8+ years of proven experience in ASIC Implementation, Physical design, STA and Timing closure, Structured clock tree, PDN analysis, DFM, and Physical verification. Possess a high level of dedication, initiative, and problem-solving skills. Experience in crafting and adopting new silicon implementation techniques and methodologies, and promoting their use with international teams. Previous experience in and knowledge of the entire IC design flow, from RTL through to GDS2. Experience working closely in top and block-level Synthesis, Floorplanning, Place and Route, CTS, logical and physical optimization, timing closure, and power analysis flows. Proven programming and scripting skills (e.g., Tcl, Perl, and R). Nice To Have Skills and Experience: Knowledge around Arm-based SoCs! Experience with a wide range of programming, scripting & data presentation languages (e.g., Tcl, sh, csh, make, R, C, C++, Java, JS, HTML, Perl, Python, and Ruby). Experience with low-power design techniques (power gating, voltage/frequency scaling). Experience with Verilog RTL design. Experience with ATPG tools and/or production testing. In Return: Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals and do not discriminate on the basis of any characteristic. #LI-KR2 Qualification : Bachelors or Masters degree equivalent in Electrical Engineering, Computer Engineering, or other relevant technical fields.

Engineer Staff Engineer Full-Time Sign-off Timing Sign-off
IC

Graphics Physical Design/hardware Engineer Intern

Intel Corporation

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Description Join Intel s world-class Graphics Physical Design Team, working on high-performance GPUs/GFX targeting high-end graphics, gaming, artificial intelligence, and media processing. This is an exciting opportunity to collaborate with a talented team early in the product lifecycle, driving innovation in RTL-to-GDSII implementation for multi-million gate designs on advanced process nodes. Key Responsibilities: RTL-to-GDSII implementation, including logic synthesis, physical synthesis, and routing. Clock tree synthesis, performance verification (static timing), noise and power verification. Conduct ERC (Electrical Rule Check), reliability verification, and layout verification. Work closely with design automation, methodology, and product integration teams to enhance execution efficiency and quality. Contribute to process improvements and methodology advancements. Qualifications & Requirements: Educational Qualifications: Final-year M.Tech students specializing in Electrical, Electronics, or Microelectronics Engineering, with exposure to Semiconductors and VLSI design. Preferred Skills: Strong fundamentals in Digital VLSI design and RTL-to-GDSII ASIC Design flow. Excellent problem-solving skills and a strong ability to learn new concepts and methodologies quickly. Basic knowledge of UNIX/Linux environments and scripting languages such as Perl, Python, and TCL (a plus). About the Client Computing Group (CCG): The Client Computing Group (CCG) drives Intel s PC business strategy and product development, spanning notebooks, desktops, 2-in-1s, and all-in-one systems. Working alongside industry partners, CCG delivers cutting-edge computing experiences that empower users to focus, create, and connect. As Intel s largest business unit, CCG continues to innovate aggressively, investing in leadership products, next-generation technologies, and scalable IP solutions. Intel s Commitment to Diversity & Inclusion: Intel is an equal opportunity employer, providing fair consideration to all applicants regardless of race, color, religion, gender, sexual orientation, national origin, disability, veteran status, or any other protected characteristic under local law. Intel offers a best-in-class compensation and benefits package, including: Competitive salary, stock options, and performance-based bonuses. Comprehensive healthcare, retirement plans, and paid time off. Opportunities for professional development and career advancement. Qualification : Final-year M.Tech students specializing in Electrical, Electronics, or Microelectronics Engineering, with exposure to Semiconductors and VLSI design.

Graphics Design Graphics design Physical Design Hardware
CM

Automation Programmer

Cavitak Marketing Pvt Ltd

1-3 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Automation Programmer Location: Bengaluru Experience: 1 3 Years Qualification: Graduate / Diploma in a relevant technical field Employment Type: Full-Time Role Objective: To design, program, and deploy intelligent automation solutions for AV, lighting, HVAC, and security systems. The role involves creating intuitive, reliable control logic using leading platforms like Crestron, AMX, or Extron, and collaborating with design and implementation teams to deliver seamless, user-friendly integrated environments. Key Responsibilities: System Programming: Develop and deploy control logic and automation scripts for integrated AV, lighting, HVAC, and security systems. Platform Expertise: Program and configure systems using Crestron, Extron, AMX, or similar automation platforms. Project Collaboration: Work with system designers, engineers, and project managers to interpret functional requirements and build custom automation workflows. Onsite Commissioning: Conduct testing, troubleshooting, and commissioning of systems at client sites to ensure successful deployment. Documentation: Maintain up-to-date documentation of system architecture, programming logic, version control, and project-specific configurations. Client Support: Assist during project handover with user training, support, and performance tuning of deployed systems. Preferred Skills & Competencies: Experience with Crestron SIMPL, VTPro-e, Extron Global Scripter, or AMX NetLinx Studio. Understanding of AV signal flow, networking, and control protocols (IP, RS-232, IR, etc.). Logical thinker with strong debugging and problem-solving skills. Ability to work independently and as part of a cross-functional project team. Clear written and verbal communication for client interaction and documentation. Qualification : Graduate / Diploma in a relevant technical field

Automation Programmer Full-Time Automation Programmer Industrial automation
AB

Tax Analyst

Abb

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Tax Analyst Location: Bangalore, India Reports to: Finance Delivery Manager - Transactional Company: ABB Company Overview: At ABB, we are dedicated to addressing global challenges through our core values: care, courage, curiosity, and collaboration. We strive to foster diversity, inclusion, and equal opportunities, empowering everyone to create sustainable solutions. Join us and help write the next chapter of your ABB story. Role Summary: As a Tax Analyst at ABB, you will be part of the Tax function, executing back office and administrative activities aligned with ABB's strategies, policies, and procedures. Your role will contribute to various projects and initiatives, including tax transfer pricing documentation, tax returns preparation, and project risk reviews. You will play a key part in ensuring VAT/Indirect Tax compliance and driving automation for tax-related processes. Key Responsibilities: VAT/Indirect Tax Compliance and Reporting: Ensure VAT/Indirect Tax transactional compliance and reporting is accurate and timely, while addressing any process errors and corrections in tax filings. Tax Return Preparation: Prepare and file tax returns in various jurisdictions, ensuring compliance with local tax regulations. Address issues arising from incorrect tax filings and recommend solutions. Tax Solutions & Automation: Initiate and implement tax solutions that enhance automation and improve the quality of tax filings. Support Tax Audits & Ad-Hoc Matters: Support tax audits and assist with ad hoc tax-related issues that arise, providing expert advice as needed. Design Reports for VAT/Indirect Tax: Design and generate reports that support VAT/Indirect Tax audit files and help manage VAT positions efficiently. Process Improvement: Lead and support the implementation of new tax-related processes, including automations and process improvements based on tax requirements. Project Funding & Risk Assessment: Assist in managing the financial aspects of project funding and conduct risk assessments to resolve challenges. Knowledge Sharing: Foster knowledge sharing within the team and support the development of junior colleagues. Qualifications & Requirements: Experience: Minimum of 3+ years of experience in the Transactional Tax area, particularly in Indirect Tax returns and preparing international/Indian tax declarations. ERP System Knowledge: Practical experience working with ERP systems like SAP or Oracle. Technical Skills: Strong proficiency in Microsoft Office and Excel, including functions and pivot tables. Language Skills: Proficient in English, both written and verbal communication. Organizational Skills: Strong organization and coordination abilities, with a proven ability to work under deadlines and pressure. Teamwork: Ability to collaborate effectively in a team environment. Work Model: The role offers a hybrid work model: #LI-Onsite, #LI-Hybrid. Joining ABB means becoming part of a team that delivers forward-looking insights driving sustainable long-term results. We operate with the highest standards and are committed to fostering an inclusive and diverse work environment. Your contributions will help shape the future of energy and automation.

Tax Analyst Tax analyst Full-Time Tax Compliance
IS

Quality Manager

Irp Systems

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Quality Manager Location: Bangalore Department: Operations About the Role IRP Systems, at the forefront of **high-performance e-powertrain systems**, is seeking an experienced **Quality Manager** to oversee all quality assurance and control activities in its automotive manufacturing environment. You will be instrumental in ensuring products meet **customer and regulatory standards** while continuously driving improvements in processes, reliability, and customer satisfaction. Key Responsibilities Quality Management System (QMS): Develop, implement, and maintain the QMS according to **IATF 16949**, **ISO 9001**, and customer-specific requirements. Quality Team Leadership: Lead and manage a team of quality engineers, inspectors, and technicians, ensuring adherence to quality standards and consistency. APQP & Core Tools: Manage **Advanced Product Quality Planning (APQP)**, **PPAP**, and **FMEA** activities to integrate quality into every stage of the product lifecycle. Quality Metrics Monitoring: Track and analyze key quality metrics (e.g., **scrap rate, PPM, customer complaints, warranty data**). Drive corrective actions for continuous improvement. Audits: Lead internal and external audits (**IATF, ISO, customer, and supplier audits**), ensuring full compliance with all quality standards. Customer Interface: Serve as the primary point of contact for customers regarding **quality issues** and performance reviews. Supplier Quality Management: Oversee **supplier qualification, audits, and corrective actions** to ensure quality consistency throughout the supply chain. Root Cause Analysis & CAPA: Facilitate **root cause analysis** and lead the implementation of **Corrective and Preventive Actions (CAPA)** to resolve issues and prevent recurrence. Continuous Improvement: Promote and lead a culture of continuous improvement using methodologies like **Lean, Six Sigma**, and problem-solving tools (**8D, 5 Whys, PDCA**). Compliance: Ensure compliance with all relevant safety, environmental, and regulatory standards applicable to the automotive industry. Skills and Qualifications Experience & Education Education: Bachelor s degree in Electronics Engineering or related fields. Experience: Minimum of **8 years in a Quality leadership role** within the automotive industry, and at least **10 years of experience in electronics and mechanical manufacturing**. Certifications & Standards Expertise Certifications: **Six Sigma Green/Black Belt certification is required.** Standards Expertise: Extensive knowledge of automotive quality standards (especially **IATF 16949**) and familiarity with **ISO 26262 (Functional Safety)**. Technical & Analytical Skills Quality Tools Proficiency: Expertise in using core quality tools such as **8D, APQP, FMEA, SPC, and MSA**. Manufacturing Knowledge: Familiarity with advanced manufacturing processes and technologies relevant to the automotive industry. Analytical Skills: Strong problem-solving and analytical skills to effectively address and resolve customer quality issues. Impactful Work: Contribute to the development of **high-performance e-powertrain systems**. Career Growth: Be part of a dynamic and rapidly growing company with opportunities for professional development. Competitive Benefits: Competitive compensation, flexible working options, and health coverage. Qualification : Bachelors degree in Electronics Engineering or related fields

Quality Manager Quality manager Manager quality Full-Time
LD

Junior Agronomist

Louis Dreyfus Company

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Company Description Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally. Job Description Implementation and supervision of agreed research methodology for crop estimation analytical Contribution to the development of the research methodology and strategy. Continuous review of the methodology being applied in view of observations made during crop tours. Conduct crop tours across different regions of India. The Job involves extensive travel across India. Estimate cotton area by collecting data from a) official sources regularly b) Confirmation of area estimates through visual estimation of area changes c) Farmer interviews d) Gathering of information from third parties like research institutes, Seed industry, Agri departments etc. Highlight the risks to the crop estimate by working out various scenarios. Assessment of the impact of various scenarios on yields and associated probabilities such as weather, pests, diseases and changing costs or supply of inputs or labor etc. Close monitoring of weather developments and long-term forecasts to update production estimates. Analyze trends, evaluate behaviors etc. and make appropriate conclusions. Conducting detailed cost of production & Gross margins studies. Regularly monitor the crop development using Agronomical and statistical tools. Ability to think analytically, detect errors, determine causes, and make corrections. Work as part of a team and ensure the team meets its objectives. Communication of the findings in the form of well-argued crop tour report Additional Information Additional Information for the job Diversity & Inclusion LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion. LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Junior Agronomist Full-Time Junior Agronomist Crop Management
IS

Project Manager

Irp Systems

7+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Project Manager Location: Bangalore Department: Management About the Role We are looking for an experienced Project Manager to lead **electric powertrain development projects** through **matrix management**, coordinating a multidisciplinary team. You will oversee the planning, execution, and monitoring of product development activities from initiation through to full product maturity. This role involves close collaboration with R&D and supply chain teams, proactively identifying problems, creating solutions, and implementing efficiency improvements to deliver high-quality electric powertrain products. Key Responsibilities Project Leadership: Lead electric powertrain development projects by managing a **multidisciplinary team**, ensuring alignment across various functions (Mechanical, Electrical, Software/Embedded systems). Planning & Execution: Plan, manage, and monitor project **timelines, scope, budget, quality, and risk management** from initiation to product maturity. Cross-Functional Coordination: Communicate proactively with internal R&D teams and third-party vendors to ensure smooth project execution, efficient resource allocation, and effective problem-solving. Problem-Solving & Solution Implementation: Identify challenges early, develop **creative solutions**, and drive **continuous improvement efforts** to enhance the development process. Project Monitoring: Regularly track and report project progress, ensuring **timely and within-budget delivery**. Team Collaboration: Foster a collaborative environment, motivating and empowering team members to perform at their best, while cultivating a **positive, can-do attitude** across the team. Requirements Educational Background & Experience Education: A B.Sc. in **Mechanical, Electrical Engineering, or Computer Engineering** is a must. Experience: **7+ years of experience in project management** within the automotive industry. Core Expertise Project Management Expertise: Demonstrated experience in managing project **scope, schedule, budget, quality, and risk management**. Cross-Disciplinary Expertise: Familiarity with managing multi-disciplinary systems (Mechanical, Electrical, and Embedded Software) in a product development context. Leadership & Soft Skills Leadership Skills: Exceptional **leadership and communication skills** with the ability to drive, motivate, and manage teams effectively. Creative Problem-Solving: Strong ability to think creatively, solve problems, and implement process improvements efficiently. Team Player: Quick learner, proactive, and positive, with a strong ability to collaborate across teams and stakeholders. Desirable Skills Automotive Industry Knowledge: Prior experience in **electric powertrain development** or related fields within the automotive sector. Risk Management Expertise: Experience identifying potential risks and implementing mitigation strategies throughout the project lifecycle. Vendor Management: Proven track record of managing relationships with third-party vendors, ensuring seamless collaboration and delivery of components. Innovative Work Environment: Work on cutting-edge **electric powertrain technology** and play a crucial role in advancing the future of automotive engineering. Career Growth: Be part of a dynamic, fast-growing company where your contributions will have a direct impact. Collaborative Culture: Join a team that values collaboration, problem-solving, and continuous improvement. Qualification : B.Sc. in Mechanical, Electrical Engineering, or Computer Engineering is a must

Project Manager Project manager Manager project Full-Time
IS

Sales Account Manager

Irp Systems

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Sales Account Manager Location: Bangalore Department: Business Development About IRP Systems & The Role IRP Systems develops **high-performance e-powertrain systems** that are transforming the Electric Vehicle (EV) market. We are seeking an experienced **Sales Account Manager** to drive business growth in the automotive electrification space, especially focusing on the **Indian market**. This pivotal role involves **building strong, long-lasting customer relationships** and securing new business to strengthen IRP Systems' position as a market leader. Key Responsibilities Account Management: Build and maintain **strong, long-lasting relationships with key customer accounts**, ensuring continuous business expansion and customer satisfaction. Business Development: Identify and pursue **new business opportunities** to grow the customer base and revenue streams. Market Positioning: Strengthen IRP Systems' market position, with a focus on the **Indian EV industry**. Product Mastery: Gain a **deep understanding of the company s product portfolio, technology, and roadmap** to optimize the commercialization process and reduce **time-to-market (TTM)**. Cross-functional Collaboration: Work closely with internal teams (product, engineering, operations) to effectively communicate **market needs** and drive competitiveness. Sales Strategy & Execution: Manage the entire **sales process from prospecting to closing deals**, ensuring seamless execution to meet business objectives. Negotiation & Communication: Engage in **complex negotiations** with clients, fostering long-term partnerships. Skills and Qualifications Educational Background & Experience Education: Academic business degree or a related field in Electronics is **mandatory**, combined with an **Engineering background**. Experience: **5+ years of experience in sales/account management**, preferably in the **automotive or electrification industry**. Proven track record of successful **B2B sales of complex multidisciplinary systems**. Experience in **motor controllers** for **2W, 3W, and 4W (e-LCV) markets is highly desirable**. [Image of Electric Vehicle (EV) Powertrain System Components] Industry & Sales Expertise Industry Knowledge: Understanding of the **Indian 2W, 3W, and 4W (e-LCV) markets** with a specific focus on **motor controllers**. Sales Expertise: Demonstrated success in **achieving sales targets** and managing the entire sales cycle. Strong **negotiation, presentation, and communication skills**. Attributes & Language Attributes: Proactive and **results-oriented**, with a strong sense of ownership and ability to work independently. Languages: **Fluency in English and local languages** (as applicable). Innovative Work: Play a key role in revolutionizing the electric vehicle market with **next-gen e-powertrain systems**. Career Growth: Substantial growth opportunities in a **rapidly evolving industry**. Benefits: Competitive compensation packages, including performance bonuses and travel allowances. Qualification : Academic business degree or a related field in Electronics is mandatory

Sales Account Account sales Manager Sales Manager
OI

Assistant Risk Modelling Manager

Osb India

7+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Assistant Risk Modelling Manager Location: Bengaluru Department: Risk & Modelling About OneSavings Bank (OSB) Group OneSavings Bank (OSB) Group is a specialist lending and retail savings group listed on the London Stock Exchange and a member of the FTSE 250. Headquartered in Chatham, Kent, OSB is regulated by the Prudential Regulation Authority and the Financial Conduct Authority. OSB focuses on niche lending markets offering high growth and strong risk-adjusted returns, including: Buy-to-Let and commercial mortgages Residential development finance Specialist residential lending and secured funding lines We operate under trusted brands such as Kent Reliance, CCFS, InterBay Commercial, Prestige Finance, and Heritable Development Finance. Retail savings are primarily sourced through Kent Reliance via branches, online, and postal channels. Our offshore delivery and support operations are handled by OSB India, with offices in Bengaluru and Hyderabad. About OSB India Pvt Ltd OSB India, a wholly owned subsidiary of OSB Group, plays a critical role in delivering operational and customer support services. Since 2004, OSB India has focused on service excellence, process efficiency, and continuous improvement for the group s UK operations. Role Overview As the Assistant Risk Modelling Manager, you will support capital and impairment reporting, provide deep data insights, and contribute to strategic projects. This role involves analysis, stakeholder collaboration, and ensuring regulatory and internal compliance. Key Responsibilities Lead and support monthly IFRS9 impairment and IRB RWA reporting with trend analysis and insights Provide analytics to support collections and help define operational priorities Drive and deliver strategic projects, managing timelines and stakeholders Assist with IFRS9 engine code changes, conduct impact assessments, and challenge trends Identify process and model weaknesses and develop mitigating solutions Produce clear, insightful commentary for credit and audit committees, including regulatory teams Ensure compliance with model execution and operational risk requirements Maintain adherence to Finance, Risk Management, and Data Governance Policies Build strong working relationships with UK stakeholders and capture clear requirements Complete all mandatory compliance training and attestations Experience Required Minimum 7+ years in a related role in retail or mortgage finance Extensive hands-on experience in SAS, SQL, and advanced Excel Proven ability to generate and present detailed analytical and reporting outputs Experience with impairment/capital modelling processes (preferred) Comfortable managing priorities, leading tasks, and collaborating with international teams Technical & Functional Skills Expert in SAS and SQL for data analysis and reporting Working knowledge of IFRS9 (impairment) or IRB (capital) frameworks Understanding of probability/statistics in a financial risk context (preferred) Core Competencies Strong analytical thinking and problem-solving skills Effective communication skills, both written and verbal Ability to deliver clear, actionable reports to senior stakeholders Self-motivated with a proven ability to learn new technical skills and tools This role is an exciting opportunity to work at the intersection of data, risk, and strategy within a dynamic and growing financial group. If you have a strong analytical mindset and are looking to influence real business decisions, we'd love to hear from you.

Assistant Risk Modelling Risk Modelling Manager
MA

Assistant Manager- Account Management

Medi Assist

5-8 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Assistant Manager Account Management Location: Bangalore Experience: 5 8 years Education: Any Graduate Experience Required: 5 8 years of total experience in the service industry, with a minimum of 3 years in people management and customer service roles. Role Purpose: To ensure seamless claims processing for customers by managing a team of helpdesk personnel, including implants, semi-implants, account managers, and the document pickup team. The role also ensures a high standard of customer satisfaction and process compliance. Key Responsibilities: Team Oversight & Operations: Ensure scheduled customer visits by team members are carried out as planned. Monitor daily activities and performance, especially volume of documents collected. Review customer queries and the quality of responses from team members. Support team in handling and resolving customer escalations. Reporting & Claims Coordination: Review team reports and take necessary actions, including claims coordination. Collaborate with the front-end team to ensure timely and accurate claim registration. Analyze claims data dumps and take corrective actions such as addressing IRs, reopening claims, or resolving dummy entries. People Management & Coaching: Conduct regular one-on-one reviews with team members to address concerns and streamline processes. Guide team through customer escalations and process complexities. Drive improvement based on low CSAT/DSAT scores by identifying and addressing process or communication gaps. Stakeholder Collaboration: Liaise with internal and external stakeholders to address client-specific needs, such as helpdesk support or wellness activities. Work closely with regional and cross-functional teams to deliver on client expectations. Continuous Improvement: Analyze customer feedback to drive service improvements. Identify opportunities to improve customer interactions, documentation processes, and service delivery. Key Outcomes for Success: High customer satisfaction (CSAT) Timely resolution of customer issues as per SLA Successful client renewals Skills & Competencies: Technical: Strong understanding of service processes and claims workflows Proficient in MS Office (Excel, Word, PowerPoint) Behavioral: Problem-solving mindset Strong active listening and communication skills Proven people management abilities Client-oriented with a focus on service excellence Qualification : Any Graduate

Assistant Manager Assistant manager Manager assistant Account
CS

Senior Ui/ux Engineer

Cloud Software Group

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Senior UI/UX Engineer Location: Bengaluru, Karnataka, India About Us: Cloud Software Group is one of the world's largest cloud solution providers, serving over 100 million users globally. We are at the forefront of cutting-edge technologies such as Secure Private Access and Zero Trust Network Access. At Cloud Software Group, we empower individuals, the original mobile device, to help shape and innovate the way work gets done from anywhere. Our team values passion for technology and courage to take risks. We are poised for significant growth, and now is the perfect time to bring your expertise to the cloud! About This Team: We are looking for a Senior Front End Engineer who will join a dynamic team of engineers dedicated to developing and maintaining high-performance web applications. The ideal candidate will be an experienced UI/UX Engineer with a deep passion for delivering seamless user experiences and is proficient in building applications using React and Angular frameworks. You'll be responsible for designing, implementing, and optimizing user interfaces, ensuring an excellent user experience, while embracing innovative technologies and development practices. Job Description/Responsibilities: Develop and Maintain Applications: Create cloud-based web applications using React and Angular frameworks, ensuring performance, scalability, and responsiveness. Collaborate with Teams: Work closely with cross-functional teams (including back-end engineers, product managers, and designers) to define, design, and implement new features. UI/UX Feasibility: Ensure the technical feasibility of UI/UX designs and optimize for maximum user experience. Code Quality: Write clean, maintainable, and efficient code, following industry standards and best practices. Code Reviews: Conduct code reviews to ensure code quality and provide constructive feedback to other team members. Troubleshoot & Debug: Investigate issues, debug problems, and implement improvements to enhance application performance and user experience. Stay Current with Trends: Stay up-to-date with the latest UI/UX trends, technologies, and tools. Design Collaboration: Contribute to design-first thinking, collaborating with designers to integrate different end-user personas into the design process. Agile Methodologies: Embrace Agile development methodologies (SCRUM, Kanban, etc.), ensuring fast and iterative development cycles. Required Experience/Skills: Proficient in React or Angular: At least 5 years of experience in front-end development with hands-on experience in React or Angular frameworks. Back-End Programming Knowledge: Familiarity with back-end programming languages such as GoLang, Java, or C# to work collaboratively with back-end teams. Testing & Automation: Experience with automated testing systems and libraries such as Jest, TestNG, or JUnit to ensure application reliability. Version Control: Good understanding of Git and CI/CD deployment pipelines for services running in Kubernetes environments. Cloud Environments: Experience working with cloud platforms such as AWS, Azure, or Google Cloud Platform. Integration Skills: Ability to integrate multiple data sources and databases into a unified system. Communication & Teamwork: Strong communication skills and the ability to collaborate effectively with cross-functional teams. Educational Background: Typically requires a University Degree (or equivalent experience) and a minimum of 5 years of relevant experience. Alternatively, a Master s degree with 3 years of relevant experience. Innovative and Dynamic Environment: Work with a forward-thinking team that thrives on innovation and cutting-edge technologies. Make an Impact: Your work will directly shape the design and delivery of products used by millions globally. Growth Opportunities: Leverage ample opportunities for professional growth and skill development in a rapidly evolving tech space. Cutting-Edge Tools: Work with the latest development tools and technologies to create top-tier, cloud-based products. Empowering Culture: Be part of a team where everyone is empowered to learn, dream, and build the future of work. Equal Opportunity Employer: Cloud Software Group is an Equal Employment Opportunity (EEO) employer and complies with all applicable federal, state, and local laws prohibiting employment discrimination. We encourage all qualified applicants to apply, irrespective of age, race, gender, sexual orientation, gender identity, ethnicity, or other protected characteristics.

Senior Ui Ux Ui ux Ux ui
IB

Research Engineer

International Business Machines

0-8 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Research Engineer Location: Bangalore, Karnataka, India Job Type: Full-Time Experience Level: 0-8 years Company: IBM Research India (IRL) Introduction: IBM Research is the innovation engine of IBM and is the largest industrial research organization in the world. With 12 labs across 6 continents and over 3200 researchers globally, we produce more patents daily than any other organization. At IBM Research India (IRL), we are shaping the future of computing in areas like AI, Hybrid Cloud, and Quantum Computing. Our work is at the forefront of breakthrough innovations in Foundation Models, AI systems, large-scale data engineering, and more. We are looking for top talent to join us in our exciting and dynamic projects, pushing the boundaries of innovation. As a Research Engineer, you will work on pioneering research and development in the most cutting-edge fields of AI and computing. Role Overview: The Research Engineer role at IBM India Research Lab (IRL) involves working on challenging, dynamic, and highly innovative projects in the fields of AI, machine learning, and data systems. Your responsibilities will span multiple areas including optimizing AI models for large-scale distributed systems, pre-training foundation models, and developing real-world use cases that leverage IBM s infrastructure and models. Key Responsibilities: Optimized Runtime Stacks for Foundation Models: Work on fine-tuning, inference serving, and large-scale data engineering for AI models. Focus on multi-stage tuning, reinforcement learning, inference-time compute, and preparing data for complex AI systems. Model Optimization Across Accelerators: Develop solutions to optimize models for multi-accelerator environments, particularly focusing on IBM s AIU accelerator. Work on compiler optimizations, specialized kernels, libraries, and tools to enhance model performance. Pre-training and Deployment of Foundation Models: Participate in pre-training language models and multi-modal foundation models. Work on distributed training procedures, model alignment, and creating pipelines for various tasks, including LLM-generated data pipelines. Research and Use Case Development: Develop and implement use cases that effectively leverage infrastructure and models to drive real-world value. Contribute to creating frameworks for human-data collection and deploying models on user-centric platforms. Required Education and Experience: Education: A Master s degree in Computer Science, AI, or related fields from a top institution. Experience: 0-8 years of experience working with modern ML techniques, including but not limited to model architectures, data processing, fine-tuning techniques, reinforcement learning, distributed training, and inference optimizations. Technical Skills: Experience with big data platforms such as Ray and Spark. Experience with Pytorch FSDP and HuggingFace libraries. Proficiency in programming with Python or web development technologies. Mindset and Attitude: A growth mindset and pragmatic approach to problem-solving. Preferred Experience: Research Experience: Peer-reviewed research at top machine learning or systems conferences. Advanced Technical Skills: Experience working with pytorch.compile, CUDA, Triton kernels, GPU scheduling, and memory management. Open Source Contributions: Experience working within open-source communities, contributing to or developing open-source projects. Innovative Environment: Be at the forefront of technological innovation, working on cutting-edge projects in AI, quantum computing, and more. Global Impact: Work on projects that influence both academic research and commercial product development, making a global impact. Career Development: IBM offers abundant opportunities for learning and growth, with access to the latest technologies and research. Collaborative Culture: Work with a diverse team of world-class researchers and engineers in a collaborative, open-source-driven environment. Apply today and become a part of the team that s redefining innovation. Qualification : A Masters degree in Computer Science, AI, or related fields from a top institution.

Research Engineer Research engineer Full-Time Research Engineering
PS

India Solutions Partner Manager

Pixel Softek Private Limited

7-18 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: India Solutions Partner Manager Corporate Location: Madhavanagar, Bengaluru, KA 560001 Mode of Work: At Office Qualification: Bachelor s degree in Business, Marketing, Research or a related field, an MBA is a plus. Experience: 7 to 18 years No. of Positions: 1 Location: Bangalore Department: Business About the Role: We are seeking an exceptionally talented India Solutions Partner Manager Corporate who shall focus on establishing and nurturing strategic partnerships with the corporate sector in India to service the market with PIXEL s solutions, specifically GIS. The role shall involve building and managing relationships with corporate partners and clients, identifying the clients GIS based needs along with the partners, and aligning the company s solutions to help clients achieve their business goals. Below is a breakdown of the key responsibilities and qualifications for the position: Skills & Requirements: Very specifically tying up with MNC organisations operating in India with their offerings in India (who service with GIS and GIS based solutions) and to partner with these companies for GIS projects (other related projects like Low Code App projects etc as well) in India and be their GIS partner of choice. Go To Market with these companies and even front end projects as and when needed. Act also as a backend for these companies for major GIS / certain Utilities projects to service (including both corporate and Government projects that these organisations service themselves). Tie up directly with other large B2B companies for domain specific GIS projects like retail, agriculture, rural banking etc. Tie up with e-commerce start-ups to tap the GIS business generated by the start-up eco system. Tie up with domain consulting companies like irrigation consultants / smart city consultants etc for commissioning of GIS based projects and delivery based projects. Tie up with domain companies for big ticket GIS govt projects and while these domain companies get govt businesses, the partner manager should ensure sub sourcing / partnering with these companies specifically for large GIS projects especially in the land / D fense / irrigation etc sectors. Tie up with Telecom/broadband service providers, other utility companies, SCADA (Supervisory Control and Data Acquisition) solution providers in India. Drive a revenue goal through the defined partner ecosystem. Collaborate with internal teams (e.g., Sales, Marketing, Product Development) to drive joint business plans, strategies, and promotional activities. Develop and deliver training materials, presentations, and other resources to help partners understand and sell the company s solutions effectively. Ensure all partnerships align with corporate policies, legal requirements, and regulatory standards. Identify and manage potential risks related to partnerships, including financial, legal, and operational risks. Existing relationships with organization types mentioned in the job responsibilities is an absolute must. Relationships with Smart City / Irrigation consultants will be an added advantage. Industry Knowledge: Familiarity with the Indian corporate landscape servicing GIS and knowledge of relevant technologies and solution is very critical. Analytical Skills: Ability to analyse market data, understand industry trends, and make data-driven decisions. Communication and Interpersonal Skills: Strong presentation, negotiation, and relationship-building skills. Problem-Solving: Ability to address and resolve issues promptly and efficiently. Bachelor s degree in Business, Marketing, Research or a related field, an MBA is a plus. Experience: Typically, 7 -18 years of experience in partnership management, business development, or a related role within the tech, consulting, or corporate solutions sector. Note that existing relationships with organization types mentioned in the job responsibilities is an absolute must. Relationships with Smart City / Irrigation consultants will be an added advantage. This job might be for you if: You enjoy solving problems. You love taking on difficult challenges and finding creative solutions. You don t get flustered easily. If you don t know the answer, you ll dig until you find it. You pay attention to the details. As far as you re concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch. You think on your feet. You like learning new things, and you can learn quickly. When things change, you know how to roll with the punches. You communicate clearly. You write well, you speak eloquently and you can explain just about anything to anyone. You are motivated and driven. You are ready for new challenges without waiting to be asked. You re going to take ownership of the time you spend with us and truly make a difference. Qualification : Bachelors degree in Business, Marketing, Research or a related field, an MBA is a plus.

India Solutions Manager Solutions manager Partner manager
ST

Customer Success Manager

Shopalyst Technologies

10+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Customer Success Manager About the Role: Customer Success Management Shopalyst offers a platform for brands to scale data-driven marketing with shoppable ads. With first-party purchase intent signals, we help brands leverage digital media with greater effectiveness and efficiency. You will be heading our customer success team who helps our customers adopt data-driven marketing at scale. Responsibilities Manage service delivery and customer satisfaction (KPI : Responsiveness and Quality of Response) Analyze data trends and client performance Build and Manage the operations team Provide input for product management and engineering teams Requirements Minimum of 10 years of relevant experience in Business Operations for a Digital Marketing agency, or media company. Experience in stakeholder and client management. Excellent communication, analytical and influencing skills. Ability to build and manage a team of associates Ability to work and succeed in a dynamic, quickly-changing environment. We understand that not all applicants will have skills that match the exact job description. We value diverse experiences in the relevant industry and encourage everyone who meets the required qualifications to apply. If you lack the desired experience, but do have theknowledge and confidence to leave a mark, go ahead and apply. Experience Minimum of 10 years of relevant experience Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential,purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees,communities and the business.

Customer Customer Success Manager Customer manager Success manager
ST

Senior/customer Success Executive (ads Management)

Shopalyst Technologies

3-6 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Senior/Customer Success Executive (Ads Management) About the Role: Senior/Customer Success Executive (Ads Management) As a Customer Success Executive (Ads Management), you will work towards enhancing the customer experience throughout their journey of our product usage. This will need you to deep dive into the customer business and the software and help the customers with various insights and the right moment and enhance their product usage experience at the same time work with the product team to define various features. Communicate effectively with both internal and external senior-level management to understand customer needs. This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships. This role will be based out of Bengaluru, KA. Responsibilities Help our customers automate their digital ad activations using our Universal Ads Manager (across Social, Search, Video and Display) Leverage audience intelligence from our platform to help targeting precision in campaigns Leverage full funnel insights from our platform and help optimize campaigns Build lasting relationships with key customers and agency partners based on product advertising and service quality. Analysing and sharing reports to clients based on campaign performance. Requirements 3 6 years of experience in digital media planning and operations An understanding of campaign setup on popular platforms like Facebook, Google Ads and DV360 Strong data and analytical skills Experience in campaign management, analytics and ad serving technologies Experience in audience solutions like DMP/CDP We understand that not all applicants will have skills that match the exact job description. We value diverse experiences in the relevant industry and encourage everyone who meets the required qualifications to apply. If you lack the desired experience, but do have theknowledge and confidence to leave a mark, go ahead and apply. Experience 3 6 years of Relevant Experience Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Senior Customer Customer Success Executive Senior executive
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Senior Customer Success Executive - Ad Automation

Shopalyst Technologies

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Senior Customer Success Executive Ad Automation About the Role: Senior Customer Success Executive - Ad Automation As the Customer Support Lead Ad Automation, you will be responsible for managing and leading the customer support team focused on resolving client issues related to using the Shopalyst Ad Automation platform that integrates with popular media platforms like Meta (Facebook), DV360, Google Ads etc. You will work closely with cross-functional teams, ensuring that customer issues are resolved promptly and that our clients can maximize the effectiveness of their digital advertising campaigns. You will also have the opportunity to shape and refine customer support processes, deliver exceptional service to clients, and be the voice of the customer within the organization. Responsibilities Team Leadership & Management Lead, mentor, and manage a team of customer support specialists focused on Shopalyst Ad Automation platform that integrates with popular media platforms. Set clear goals and objectives for the team and ensure consistent performance and adherence to service level agreements (SLAs). Conduct regular one-on-one meetings, performance reviews, and provide coaching to help team members grow in their roles. Develop and implement processes to improve team efficiency, collaboration, and customer satisfaction. Customer Support for Digital Ad Platforms Provide detailed customer support for clients using Shopalyst Ad Automation platform that integrates with popular media platforms like Meta (Facebook), Google Ads, DV360, and other digital advertising platforms. Troubleshoot and resolve issues related to ad campaign setups, targeting, tracking, reporting, and optimization. Handle complex client escalations and ensure timely and effective resolution of technical issues. Collaborate with engineering and product teams to address product-related challenges and improvements. Cross-functional Collaboration Work closely with the Product, Engineering, and Sales teams to relay customer feedback and advocate for client needs. Provide product insights and troubleshooting guidelines to both internal teams and clients. Assist the Sales and Account Management teams by providing product support for pre-sales activities and customer onboarding. Client Training & Education Conduct training sessions and create self-service resources (e.g., guides, FAQs) to empower clients to use Shopalyst Ad Automation platform. Stay up to date with new features, updates, and best practices in Shopalyst Ad Automation, Meta, Google Ads, DV360, and other relevant media platforms. Reporting & Documentation Maintain detailed records of customer interactions and technical issues within the support ticketing system. Provide regular reports and insights on team performance, common customer issues, and potential product improvements. Monitor ticket queues and ensure that customer queries are handled in a timely manner. Continuous Improvement Analyze customer feedback to identify trends and recurring issues to improve the overall customer experience. Drive initiatives to enhance customer satisfaction and streamline support processes. Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Senior Customer Customer Success Executive Senior executive
ST

Brand Solutions Specialist

Shopalyst Technologies

3-7 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Brand Solutions Specialist About the Role: Brand Solutions Specialist To support our fast-growing business in APAC, US & Europe, we are looking for a Business Development lead. This role is a mixture of sales and account management; nurturing, developing and expanding a portfolio of clients globally. This role will be based out of Bengaluru. Responsibilities Establishing new client relationships and winning deals Organising meetings with the identified customers, make powerful, effective presentations Consultative sales of Shopalyst s platform solutions to Marketers & Agencies Negotiating pricing and contractual agreements Building and managing a strong pipeline of potential clients sufficient to exceed annual sales goals Achieving monthly, quarterly and annual sales targets [as defined on an annual basis] Keeping CRM up to date to provide relevant and accurate forecasts Directly managing ongoing relationships with enterprise accounts in region, as appropriate Managing & growing existing accounts through new business, renewals and upsells Requirements Solid B2B sales experience selling into large Enterprise Accounts A track record of meeting annual targets in excess of 1 million USD 3-7 years of relevant experience in sales or Digital Marketing at an agency, technology or media company. A strong technical aptitude to pitch our technically advanced platform A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment Excellent communication, and interpersonal skills with ability to deal with people at all levels Ability to travel up to 50% of the time. We understand that not all applicants will have skills that match the exact job description. We value diverse experiences in the relevant industry and encourage everyone who meets the required qualifications to apply.If you lack the desired experience, but do have the knowledge and confidence to leave a mark, go ahead and apply. Experience 3-7 yrs of Relevant Experience Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential,purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees,communities and the business.

Brand Solutions Brand solutions Specialist Brand specialist
EM

Manager Client Services

Empower

9-12 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About the Role: The Client Service Manager - Operations Support acts as a vital link between our Client Service Managers (CSMs) and internal Operations teams, ensuring seamless handling of client retirement plan queries. This role is accountable for maintaining departmental quality and adherence to time standards. Responsibilities also include staff training and mentoring, quality assurance, MIS & reporting, performance management, staffing projections, and driving process improvements. Key Responsibilities: Operational Expertise: Deep understanding of Plan Service Center, Partner Link, plan design, and CSM workflow. Oversees activities to ensure smooth interdepartmental collaboration and delivery. Provides hands-on support and troubleshooting as needed. Team Leadership & Development: Mentors, coaches, and develops team members through regular one-on-one meetings and ongoing feedback. Conducts performance evaluations, addresses staff issues, and recommends salary adjustments and promotions. Assesses staffing needs, conducts interviews, and makes hiring decisions. Performance Management & Reporting: Monitors team and individual performance against goals, quality targets, and service level expectations. Tracks key metrics, prepares management reports, and identifies trends. Manages employee records and reports findings to management. Escalation Management: Handles escalated issues from representatives, clients, and participants. Identifies trends in escalations and proactively implements solutions. Collaboration & Communication: Works closely with CSMs to identify potential middle-office tasks and bring segment-level work to the team. Participates in regular governance meetings with CSM teams. Communicates effectively with partners via calls and emails. Process Improvement: Leads process deep dives, reviews, controls, and audits. Develops and implements process improvements for efficiency and cost-effectiveness. Manages logical access reviews with partners for new task types. Training & Documentation: Designs SOPs, training plans, and assessments. Delivers training and builds domain expertise within the team. Project Management: Monitors deliverables, tracks activity, escalates issues, publishes progress reports and dashboards, and recommends action plans. MIS & Reporting: Provides timely and accurate reporting on key business metrics. Expert in MS Excel and other Microsoft Office Suite programs. Qualifications: 9-12 years of overall experience, with a minimum of 6 years in the 401(k) industry. Cross-functional experience in teams such as loans, enrollment, payroll support, compliance, and audit is essential. Strong knowledge of ERISA, DOL, and applicable IRS regulations related to retirement plans. Excellent interpersonal, customer service, and communication skills (oral and written). Proactive, solution-oriented approach and collaborative mindset. Proven ability to meet deadlines and prioritize client service. Proficient in Microsoft Office Suite, especially Excel. Experience as an MIS expert is required. Hands-on experience leading teams within the retirement domain (Implementation, Money In, Money Out, Account Resolutions, etc.) is a plus. SPARK/AASPA certification and LSS certification are preferred. Experience working on process-related projects is a plus. Bachelor's Degree required. Equal Opportunity Employer: We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive 1 consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. Qualification : Bachelors Degree is a must.

Manager Client Client manager Services Manager services

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