Issue Reporting Jobs in Ahmedabad

Junior Coordinator ERP to CRM Digitization Location: Ahmedabad Role Objective: Support the digitization and integration of ERP and CRM systems by coordinating tasks, gathering process inputs, assisting in data mapping, and ensuring smooth collaboration between internal teams and vendors for timely project delivery. Key Responsibilities Project Support & Coordination Assist the project lead in day-to-day coordination between internal teams and IT/CRM vendors. Track task progress, maintain project documentation, and escalate delays or issues promptly. Business Process Documentation Collect inputs from sales, operations, and finance teams to document workflows. Maintain process maps, SOPs, and user requirement documents. Data Handling & Validation Assist in mapping customer, product, pricing, and order data between ERP and CRM systems. Support data cleanup, migration activities, and reconciliation during testing phases. User Acceptance Testing (UAT) & User Coordination Organize and monitor UAT for CRM/ERP modules. Gather user feedback and communicate effectively with the implementation team. Training & Onboarding Support Help prepare user guides and training materials. Support internal training sessions and address basic user queries during rollout. Key Requirements Bachelor s degree in Business, Engineering, IT, or related field. 2 4 years experience in ERP/CRM support, sales operations, or business process roles. Familiarity with tools like Zoho CRM, Salesforce, SAP, Tally, or MS Dynamics preferred. Good understanding of core business processes: inquiry, quotation, order processing, and invoicing. Strong documentation, follow-up, and coordination skills. Preferred Exposure Experience with CRM or ERP implementation/support projects. Basic knowledge of integration or automation tools (e.g., Zapier, API workflows). Proficiency in Excel, Google Sheets, and documentation tools. Comfortable working across IT, sales, and accounts teams. Qualification : Bachelors degree in Business, Engineering, IT, or related field

Job Title: Customer Relationship Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 2 Job Type: Full-Time Job Overview: We are seeking motivated and detail-oriented Customer Relationship Executives to join our team in Rajkot. This entry-level role focuses on managing customer relationships, providing excellent after-sales support, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Monitor and strategize performance improvements based on logged calls, performance, and revenue metrics. Manage and maintain customer relationships using CRM systems. Communicate proactively with clients about any unforeseen delays or issues. Accurately process customer tasks with timeliness and attention to detail. Respond promptly to customer calls, tasks, and complaints, providing after-sales support as needed. Deliver software technical support via telephone and remote/online channels. Analyze and generate reports on task resolutions within defined timeframes. Conduct customer follow-ups and feedback collection to improve service quality. Coordinate and manage customer calls as required. Review task management systems and report insights to improve processes. Report daily activities and updates to the Support/Sales Manager or Team Leader. Adapt to changing responsibilities based on business needs and performance. Eligibility & Requirements: Freshers with good communication and analytical skills. Ability to handle customer interactions with patience and professionalism. Strong organizational skills and attention to detail. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Experience or familiarity with CRM systems is a plus. Basic understanding of software technical support. Good problem-solving and reporting skills. Personal Attributes: Positive and proactive attitude. Strong interpersonal and teamwork skills. Ability to work under pressure and meet deadlines. Start your career in customer relationship management with hands-on experience. Work in a supportive and collaborative environment based in Rajkot. Opportunities for learning and growth within a dynamic organization. Apply now to join our team as a Customer Relationship Executive and help us deliver exceptional customer experiences!

Job Title: Project Coordinator Location: Ahmedabad, Gujarat Job Type: Full-Time Job Overview: We are looking for a detail-oriented and experienced Project Coordinator to join our dynamic software development team in Ahmedabad. The ideal candidate will ensure smooth project execution by maintaining plans, schedules, and budgets, coordinating with stakeholders, and facilitating effective communication across teams. Key Responsibilities: Project Planning and Monitoring: Maintain and track project plans, timelines, work hours, and budgets. Develop and implement project strategies aligned with organizational objectives. Create and manage project calendars to meet deadlines and milestones. Identify risks and issues early and recommend effective solutions. Stakeholder Collaboration: Organize and participate actively in stakeholder meetings. Document and communicate meeting outcomes, actions, and decisions. Manage stakeholder expectations and guide discussions towards optimal solutions. Lead meetings when necessary and distribute minutes promptly. Communication and Documentation: Prepare presentations and project materials for meetings. Maintain thorough and up-to-date project documentation. Follow up on action items to ensure timely completion. Project Execution and Quality Assurance: Monitor progress to ensure deadlines are met and deliverables meet quality standards. Support project teams with assigned tasks as needed. Adjust project plans in response to changes or emerging challenges. Ensure adherence to project management frameworks and best practices. Qualifications & Skills: Proven experience as a Project Coordinator or in a similar role within software development. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficient in project management tools and software. Ability to manage multiple stakeholders and facilitate teamwork. Detail-oriented with a proactive problem-solving attitude. Join our team in Ahmedabad and contribute to delivering successful software projects with effective coordination and communication!

Job Title: SEO Executive Location: Ahmedabad, India Education: B.E., B.Tech, MCA, M.E., M.Tech or equivalent technical degree About Media NV Established in 2014, Media NV is a leading multinational digital marketing company headquartered in North America, with a key office in Ahmedabad. We pride ourselves on fostering a family-like work environment, where your growth and success directly contribute to our shared achievements. Our passionate team combines creativity, technology, and marketing expertise to help brands thrive in the digital world. Whether you need local or outsourced marketing solutions, Media NV is your trusted partner to achieve business growth and online success. Key Responsibilities On-Page SEO Optimization: Conduct comprehensive keyword research to identify high-potential SEO opportunities. Optimize website content, meta descriptions, headers, and images for targeted keywords. Enhance website architecture and URL structures to improve user experience and crawlability. Ensure mobile responsiveness and fast page load times across devices. Off-Page SEO Strategies: Develop and implement effective link-building campaigns to boost domain authority and rankings. Collaborate with influencers, bloggers, and webmasters to secure high-quality backlinks. Monitor backlink profiles to identify risks and opportunities for improvement. Technical SEO: Perform regular SEO audits to detect and resolve crawl errors, broken links, and sitemap issues. Implement schema markup, AMP, and structured data for better search visibility. Work closely with web developers to ensure SEO best practices are applied throughout the website. Content SEO Collaboration: Partner with content creators to align SEO strategies with engaging content formats. Optimize blogs, landing pages, and product descriptions based on data-driven keyword insights. Create content that balances user engagement with search engine optimization. Performance Monitoring & Reporting: Use SEO tools such as Google Analytics, Google Search Console, SEMrush, and Ahrefs for performance tracking. Analyze organic traffic, keyword rankings, conversions, and engagement metrics. Deliver regular SEO performance reports with actionable recommendations. Industry Awareness: Stay updated with the latest SEO trends, Google algorithm changes, and best practices. Experiment with new SEO tools and tactics to maintain competitive advantage. Competitive salary with guaranteed increments. Five-day workweek (Monday to Friday) with no sandwich leave policy. Comprehensive health insurance benefits. Regular team gatherings and outings. Supportive, collaborative, and growth-oriented work culture. Generous leave policies to support work-life balance. Opportunities for professional development and learning. Recognition and rewards for outstanding performance. Apply now to join Media NV in Ahmedabad and elevate your SEO career with a dynamic and innovative digital marketing leader! Qualification : B.E., B.Tech, MCA, M.E., M.Tech or equivalent technical degree

Job Title: Senior SEO Executive Location: Ahmedabad, India Education: Any Graduate Experience: 3-5 years in SEO or digital marketing About Media NV Founded in 2014, Media NV is a multinational company headquartered in North America, with offices in Ahmedabad and Chandigarh. At Media NV, you re more than just an employee you re part of a family. We are passionate about creating the best products using cutting-edge technology. Our team is made up of driven, creative professionals dedicated to integrating businesses into the digital landscape and helping them grow. We re currently expanding our team and looking for a talented Senior SEO Executive based in Ahmedabad. Job Summary As a Senior SEO Executive at Media NV, you will lead initiatives to improve the company s organic search presence. You will develop and implement advanced SEO strategies, conduct technical audits, optimize content, and collaborate with multiple teams to drive sustained organic growth. This role requires a strategic mindset, technical SEO expertise, and hands-on execution to maximize search engine visibility. Key Responsibilities SEO Strategy Development Create and implement effective SEO strategies to increase organic traffic and search rankings. Perform in-depth keyword research and apply insights to optimize website content. Stay updated on industry trends and search engine algorithm changes to maintain best practices. On-Page Optimization Optimize landing pages, blogs, product pages, and other digital assets for target keywords. Conduct regular on-page SEO audits, enhancing meta tags, headings, URLs, and internal linking. Ensure content aligns with user intent and offers an excellent user experience. Technical SEO Perform comprehensive technical SEO audits; address crawl errors, broken links, and site speed issues. Implement mobile-friendly designs, schema markup, and optimize site architecture. Monitor site performance using SEO tools such as Google Search Console and Screaming Frog. Content Strategy & Link Building Collaborate with content teams to produce SEO-optimized blog posts and website content. Identify backlink opportunities and build high-quality links to improve domain authority. Analyze competitor strategies and implement tactics to outperform them organically. Data Analysis & Reporting Use SEO analytics tools (Google Analytics, SEMrush, Ahrefs, Moz) to track SEO KPIs. Prepare regular reports on organic traffic, rankings, conversions, and growth insights. Make data-driven recommendations for continuous SEO improvements. Team Collaboration & Leadership Work cross-functionally with marketing, content, web development, and social media teams. Mentor junior SEO and digital marketing team members, sharing best practices. Required Skills & Qualifications Proven 3-5 years of SEO experience with measurable success in organic growth. Deep knowledge of technical SEO, keyword research, content optimization, and link-building strategies. Proficient with SEO tools like Google Analytics, Google Search Console, SEMrush, Ahrefs, Moz, Screaming Frog. Strong understanding of content s role in SEO and ability to collaborate with content creators. Excellent analytical skills with the ability to interpret data and provide actionable insights. Strong written and verbal communication skills. Ability to adapt to changing SEO algorithms and industry trends. Competitive salary with guaranteed increments. Share options and performance-based rewards. 5-day workweek (Monday to Friday). Comprehensive health insurance benefits. Monthly team dinners and regular team outings. Supportive and growth-focused work environment. Generous leave policies. Excellent opportunities for learning and career development. Employee rewards and recognition programs. Qualification : Any Graduate

Technical Project Manager Dot Net Responsibilities: Project Management: Lead and manage large-scale software development projects, overseeing a team of 8 to 10 members on projects lasting 6+ months. Develop and execute detailed project and release plans, ensuring compliance with organizational standards and processes throughout the lifecycle. Technical Leadership: Provide hands-on guidance in backend (LAMP stack or .NET) and frontend technologies (ReactJS, NextJS, AngularJS). Utilize expertise in architecture, design, and implementation to ensure the successful delivery of technical solutions. Customer Communication: Serve as the primary point of contact for customers, managing relationships throughout the project delivery process. Develop and maintain a clear communication plan, ensuring regular updates and proactive sharing of relevant information with customers and stakeholders. Agile Methodology: Lead the adoption of Agile practices, facilitating Agile ceremonies and ensuring the team adheres to Agile principles to deliver high-quality software. Problem-Solving & Risk Management: Proactively identify and address potential risks, issues, and roadblocks, utilizing strong problem-solving skills to ensure timely resolution and avoid escalation. Technical Documentation & Presentation: Create wireframes and presentations to clearly communicate technical solutions to clients and stakeholders, ensuring a solid understanding of proposed technology concepts. API & Architecture Expertise: Leverage expertise in REST/SOAP APIs (JSON/XML) and a strong understanding of N-tier and Microservice architectures. Experience with ETL processes is a plus. Requirements: Experience: 10 to 15 years of experience in the software development industry, with at least 5 years in a Technical Project Manager role. Proven experience managing large-scale projects (6+ months), including new development projects with teams of 8 to 10 people. Technical Background: Hands-on experience with backend (LAMP stack or .NET) and frontend (ReactJS, NextJS, AngularJS) technologies. Strong expertise in REST/SOAP APIs, with solid experience in JSON/XML. Familiarity with N-tier and Microservice architecture; ETL experience is a plus. Agile Expertise: Deep understanding and hands-on experience with Agile development methodology and all associated ceremonies. Communication Skills: Exceptional verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders. Proven ability to manage customer relationships and serve as the main interface throughout the project delivery process. Problem-Solving & Risk Management: Strong analytical skills with a proven track record of identifying and solving potential issues before they escalate. Documentation & Presentation: Experience creating wireframes and technical presentations to communicate complex technology solutions effectively to clients.

Senior Architect Job Description: Outsourcing Work Management: Oversee and manage outsourced architectural work, ensuring it meets project requirements, quality standards, and deadlines. Research & Knowledge Maintenance: Continuously research and stay up-to-date on various construction methods, materials, and building details to incorporate the latest industry trends into projects. Team Leadership & Mentorship: Monitor and guide Junior Architects and Draftspersons, providing mentorship and support to enhance their drafting skills and architectural knowledge. Client Communication: Engage with clients to understand their requirements, provide insights, and deliver architectural solutions on schedule. Collaboration & Problem-Solving: Assist the team in understanding the scope of work, project standards (CAD and client-specific), and addressing any issues or queries that arise. Foster team collaboration to meet set goals and project targets. Quality Control & Consistency: Ensure that architectural work is consistent with the project vision, meets regulatory standards, and adheres to quality guidelines. Education and Background: Qualifications: Bachelor's or Master s degree in Architecture or related field. Skills and Proficiencies: AutoCAD Expertise: In-depth understanding of AutoCAD software for creating detailed architectural plans. Architectural Knowledge: Strong grasp of architectural principles and drafting techniques, with experience in both architecture and interior design projects. Structural Drawings: Solid understanding of structural drawings, ensuring seamless integration with architectural plans. Working Drawings: Experience in producing detailed working drawings for both architectural and interior projects, adhering to project specifications. Communication Skills: Excellent verbal and written communication skills, with the ability to interact with clients, team members, and stakeholders effectively. Time Management: Strong organizational and time-management skills, ensuring timely delivery of projects and meeting deadlines with minimal supervision. Team Collaboration: Proven ability to work collaboratively within a team and guide Junior Architects and Draftspersons to achieve project goals. Microsoft Office Proficiency: Expertise in Microsoft Office Suite (Word, Excel, PowerPoint) for documentation, presentations, and reporting. Adaptability & Ambition: Flexible and ambitious, capable of managing various project types and stages, with a proactive approach to challenges and a passion for continuous professional growth. Qualification : Bachelor's or Masters degree in Architecture or related field.

Quality Analyst Location: Ahmedabad Job Overview: We are looking for a dedicated Quality Analyst to join our team. This role is responsible for ensuring the quality of our applications by following written procedures and inspection criteria. The ideal candidate will have a keen eye for detail, excellent communication skills, and a passion for problem-solving. You will be involved in the creation and execution of test plans and test cases, ensuring that the final product meets functional and design specifications. Primary Responsibilities: Test Plan Development & Test Case Design: Identify test requirements from specifications and design a test coverage plan. Develop, document, and maintain functional test cases and other test artifacts, such as test data, data validation, harness scripts, and automated scripts. Ensure that all test cases meet the specifications and align with coding standards. Test Execution & Reporting: Execute tests and deliver timely QA reports with detailed findings. Focus on meeting deadlines and delivering high-quality tests, ensuring quick identification of defects and bugs. Review & Collaboration: Hold and facilitate test plan/case reviews with cross-functional team members to ensure the quality of the product. Work closely with development, project management, and customer support teams to facilitate smooth testing processes. Ensure Compliance with Specifications: Validate that all deliverables meet functional and design specifications and requirements. Liaise with the development team to communicate bugs and issues found during testing. Problem Solving: Apply creative and technical problem-solving skills to translate requirements into effective test plans. Identify and resolve issues that arise during testing and help improve the product's overall quality. Experience Requirements: Test Case Development & Test Planning: Experience in identifying test requirements from specifications, designing test coverage plans, and developing detailed test cases. Functional Testing & Documentation: Proven ability to document and maintain functional test cases and other necessary test artifacts like test data, harness scripts, and automated scripts. Collaboration & Communication Skills: Strong verbal and written communication skills to ensure clear documentation of test plans, test cases, and bug reports. Comfortable liaising with cross-functional teams, including developers, project managers, and customer support. Problem Solving & Technical Skills: Ability to creatively solve technical problems, ensuring that testing efforts are aligned with product requirements and functionality. Attention to Detail & Focus on Deadlines: Ability to find defects quickly and ensure that deadlines for test execution and reporting are met. Qualifications: Bachelor's degree in Computer Science or a related field, or equivalent experience. Previous experience in a Quality Analyst or Software Testing role. Strong understanding of test case development, test plans, and functional testing. Experience with automated testing scripts and test data management is a plus. Excellent problem-solving and analytical skills. If you have a strong passion for quality assurance and enjoy working in a collaborative environment, we encourage you to apply for this opportunity to ensure the success of our product testing efforts. Qualification : Bachelor's degree in Computer Science or a related field, or equivalent experience.

Laravel Developer Location: Ahmedabad Job Overview: We are looking for an experienced Laravel Developer to join our dynamic team. As a Laravel Developer, you will be responsible for developing, maintaining, and enhancing web applications, ensuring functionality, scalability, and seamless integration. You will collaborate closely with front-end and back-end developers to deliver high-quality web solutions. Mandatory Skills: Solid Understanding of Laravel Framework: In-depth knowledge of Laravel's core functionality and features. Database Management: Proficiency with MySQL and PostgreSQL for designing and managing databases. API Development & Integration: Experience in developing and integrating RESTful APIs for various functionalities. Version Control: Strong experience with GIT, GitHub, GitLab, Bitbucket, and SVN for code version control. Primary Responsibilities: Client and Team Collaboration: Discuss project goals and requirements with clients and development teams. Application Development: Design and build web applications using Laravel. Troubleshooting & Debugging: Address issues during the implementation phase and debug builds to ensure smooth functionality. Collaboration with Developers: Work closely with both front-end and back-end developers to ensure project success. Testing & Validation: Test applications for both user-facing features and backend functionality to ensure reliability and usability. Integration Management: Ensure seamless integration of third-party APIs and services into the application. Scaling Applications: Adjust and scale applications based on client feedback and growing needs. Reporting & Documentation: Maintain thorough documentation and record work progress when using Laravel. Application Maintenance: Provide ongoing maintenance and enhancements to web-based applications. Client Presentations: Present progress and final deliverables during meetings with clients and management teams. Experience Requirements: Laravel Framework Expertise: Proven experience working with PHP and the Laravel framework for web development. API and Unit Testing: Hands-on experience with API development, including REST APIs, and performing unit testing. Database Management: Solid understanding of database design and querying with MySQL and PostgreSQL. Front-End Technologies: Proficiency in HTML, CSS, and JavaScript to support the front-end development of the application. MVC Architecture: Practical experience using MVC architecture to build well-structured applications. Problem-Solving Skills: Strong problem-solving skills and a critical mindset to troubleshoot issues effectively. Communication Skills: Excellent verbal and written communication skills to articulate ideas and progress clearly. Desire to Learn: Strong desire and ability to learn new technologies and development practices. Desired Skills: Experience with other PHP Frameworks: Additional experience in frameworks like Symfony or CodeIgniter would be beneficial. Understanding of Cloud Services: Familiarity with cloud platforms such as AWS, Azure, or Google Cloud would be a plus. Qualifications: Bachelor s degree in Computer Science or a related field, or equivalent experience. Proven track record in web development, particularly using Laravel. Strong experience in API development, unit testing, and database management. If you are a passionate Laravel Developer with a strong foundation in PHP, database management, and API integration, we encourage you to apply and become a part of our growing team. Qualification : Bachelors degree in Computer Science or a related field, or equivalent experience.

Job Title: QA Engineer Required Experience: 1-3 Years Job Location: Ahmedabad/Pune Educational Qualifications: UG: B.E/B.Tech PG: MCA/MSc IT Job Description: We are seeking a skilled and detail-oriented QA Engineer to join our Quality Assurance team. The ideal candidate will play a critical role in ensuring the quality of our software applications through both manual and automated testing. If you are passionate about quality, have a keen eye for detail, and enjoy working in a collaborative environment, we d love to hear from you. Key Responsibilities: Manual & Automated Testing: Execute both manual and automated test cases to identify defects and ensure software quality across different platforms. Collaboration with Development Teams: Work closely with the development team to understand project requirements, functionality, and user stories. Bug Tracking & Reporting: Identify, document, and report defects using issue-tracking tools (e.g., Jira). Test Documentation: Assist in the development and maintenance of test plans, test cases, and test scripts for effective testing coverage. Testing Types: Conduct various types of testing including functional, regression, performance, system integration, and usability testing. Agile Processes: Actively participate in Agile processes such as sprint planning, daily stand-ups, and other collaborative meetings. Compliance & Standards: Ensure compliance with company standards, industry best practices, and quality guidelines. Customer Issue Troubleshooting: Support troubleshooting by reproducing and analyzing customer-reported issues to identify root causes. Automation Testing: Learn and implement automation testing tools under the guidance of senior QA engineers. Cross-Technology Testing: Conduct testing across multiple technology components, including web applications, REST APIs, and databases. Technologies & Platforms: Web Applications REST API Testing Databases: Familiarity with MongoDB, PostgreSQL, or other SQL/No-SQL databases. Operating Systems: Hands-on experience with Windows and Linux environments. Required Skills: Basic Understanding: Software testing methodologies, SDLC (Software Development Life Cycle), and STLC (Software Testing Life Cycle). Test Management Tools: Familiarity with tools like TestRail or Zephyr for test case management. Issue Tracking: Experience using issue-tracking software such as Jira or Bugzilla. Programming/Scripting Knowledge: Knowledge of Python, Java, or JavaScript. Automation Tools: Experience or familiarity with automation testing tools such as Selenium, Cypress, Robot Framework, or Playwright. Analytical & Problem-Solving: Strong analytical skills with the ability to troubleshoot and resolve issues effectively. Communication & Teamwork: Strong verbal and written communication skills with a collaborative mindset. Test Case Creation: Experience in creating and executing functional, system, and integration test cases. Good to Have: Experience working with cloud-ready applications and testing in cloud environments.

Job Title: QA (Manual Tester) Location: Ahmedabad, India Job Type: Full Time Job Overview: We are seeking a skilled QA Manual Tester with 2 to 5 years of experience to ensure the quality and reliability of our software applications. The ideal candidate will have a sharp eye for detail, strong analytical skills, and a passion for delivering high-quality software products. As a QA Tester, you will play a key role in ensuring that our products meet the highest standards of quality before reaching our customers. Key Responsibilities: Test Case Development & Execution: Develop, execute, and maintain manual test cases, test plans, and test scripts. Identify, document, and track software defects using bug-tracking tools. Testing Activities: Perform functional, regression, system, UI/UX, and integration testing to ensure software works as expected. Participate in requirement analysis sessions to provide feedback on usability and potential areas for quality improvements. Collaboration: Collaborate with developers, product managers, and other stakeholders to understand project requirements. Ensure test activities are aligned with project timelines and quality standards. API Testing: Validate API responses using tools like Postman (basic knowledge of API testing is preferred). Documentation: Prepare detailed test reports, document test results, and effectively communicate findings to the development team and stakeholders. Continuous Improvement: Work closely with automation teams to enhance testing efficiency and assist in automating repetitive tasks where applicable. Required Skills & Qualifications: Experience: 2 to 5 years of experience in manual testing within the IT industry. Testing Knowledge: Strong understanding of SDLC (Software Development Life Cycle), STLC (Software Testing Life Cycle), and various testing methodologies. Experience in functional testing, regression testing, UI testing, and system testing. Bug Tracking Tools: Familiarity with bug tracking tools such as JIRA, Bugzilla, or similar platforms. Database Validation: Basic knowledge of SQL queries for database validation. API Testing: Exposure to API testing using Postman is a plus. Cross-Browser & Cross-Platform Testing: Good understanding of cross-browser and cross-platform testing. Skills: Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Why Join Us: Impactful Work: Be part of a team focused on delivering high-quality software that impacts the end user experience. Collaborative Environment: Work closely with developers, product managers, and other stakeholders in a fast-paced, Agile environment. Career Growth: Opportunities to grow within the QA field, and exposure to automation testing as part of continuous learning. Innovative Projects: Work on diverse and interesting software applications across different industries. If you are passionate about quality assurance and ensuring the delivery of excellent products, we d love to hear from you. Join us and help us continue to build products that meet and exceed our customers' expectations.

KEY RESPONSIBILITIES: Manual & Automated Testing for Projects Flow & Functionalities. Write test plans from the requirements, specifications, and test strategies. Debugging and determining the root cause. Planning, authoring, debugging and executing performance tests. Web Application/Mobile Application Testing is required. Prompt identification and escalation of defects; working with cross-site and cross-functional product teams to isolate problems, and tracking the issues to complete resolution. Strong root cause analysis experience. Strong understanding of QA processes and concepts including test case preparation, and testing methodologies. Use versioning systems to code test scripts. Create and perform test campaign whenever it is necessary to fit in the overall planning. Use bug tracking database to report bugs. Analyses test results. Raise an alert when an important issue is likely to put in jeopardy the whole project. Strong oral and written communication skills are essential. Ability to work collaboratively within a team environment of other engineers to meet aggressive goals and high-quality standards. Benefits: Our employees are enjoying a 5-day workweek. Our employees are entitled to 18 days' annual paid leaves. Our employees are entitled to 10 Public Holidays. Encashing paid leave in each year. We always have a birthday bash for each employee. We never miss any chance to enjoy special occasions like Diwali or Holi.

Job Title: Dynamics CRM Solution Architect (Techno-Functional) Location: Ahmedabad Qualification: Bachelor s degree in Information Technology, Computer Science, or a related field Experience: 10+ Years About Bytes Technolab: Founded in 2011, Bytes Technolab is a full-spectrum web and mobile application development company with a global footprint in the USA, Australia, and India. We are known for our excellence in crafting innovative digital solutions in web development, eCommerce, and enterprise applications. Our goal is to empower businesses with technology that scales and evolves with their needs. Position Overview: We are looking for an experienced Dynamics CRM Solution Architect (Techno-Functional) who can design, lead, and deliver enterprise-grade Microsoft Dynamics 365 CE/CRM solutions. This role blends technical expertise with business acumen to drive digital transformation and CRM optimization for global clients. Key Responsibilities: Translate complex business requirements into scalable and robust Dynamics CRM solutions. Define and document technical architecture, workflows, and integration strategies. Develop and customize Dynamics 365 CE components: plug-ins, custom workflows, Power Platform solutions. Lead and mentor technical teams, ensuring timely delivery and code quality. Implement best practices for CRM development, deployment, and governance. Conduct requirement gap analysis and draft detailed functional/technical documentation. Customize CRM entities, forms, views, dashboards, and build reports using SSRS. Build and deploy PowerApps (Canvas and Model-Driven), Power Automate workflows, and Power Portals. Integrate Dynamics CRM with platforms like Salesforce, Azure, and other third-party systems. Oversee and execute migrations from legacy CRM systems (CRM 4.0/2011/2016) to Dynamics 365 (online/on-premises). Manage data migration and system upgrades with minimal business impact. Provide post-deployment training, documentation, and support. Stay ahead of new features and capabilities in Dynamics 365 and Power Platform. Troubleshoot technical issues and implement long-term resolutions. Required Skills & Qualifications: 10+ years of hands-on experience in Microsoft Dynamics CRM, including versions 2011, 2013, 2015, 2016, and Dynamics 365 (online & on-premise). Advanced knowledge of Power Platform: Power Apps, Power Automate, Power BI, Power Portals. Strong coding background in C#, JavaScript, HTML/CSS, and SQL Server Reporting Services (SSRS). Experience integrating with Azure Logic Apps, Salesforce, and RESTful APIs. Expertise in CRM plug-ins, custom workflows, business rules, and logic implementation. Solid understanding of project lifecycle, estimation, technical documentation, and Agile methodologies. Excellent communication and stakeholder engagement skills. Preferred Certifications: PL-400 Microsoft Power Platform Developer MB2-703 CRM Customization and Configuration Work on cutting-edge enterprise CRM and Power Platform projects. Lead high-impact digital transformation initiatives. Collaborate with skilled cross-functional teams in a fast-growing company. Opportunity to mentor, innovate, and influence technology strategy. Competitive compensation and a supportive work culture.

About Us: Bytes Technolab is a full-range web application development company, established in 2011, with a global presence in the USA, Australia, and India. We specialize in delivering innovative web development, eCommerce solutions, and mobile application development services. Since our inception, Bytes Technolab has been known for its craftsmanship, providing high-quality solutions to businesses worldwide. Roles & Responsibilities: As a Senior Project Manager, you will lead JavaScript, Node.js, eCommerce, and PHP projects through the entire project lifecycle, from planning to execution, ensuring delivery within scope, budget, and timeline. Project Leadership: Lead and manage multiple JavaScript, Node.js, eCommerce, and PHP development projects, ensuring successful delivery within scope, time, and budget. Project Planning & Execution: Develop detailed project plans, coordinate resources, set timelines, and oversee project execution to meet business objectives and quality standards. Problem Solving: Use creative problem-solving skills to address issues as they arise and ensure smooth project progression. Project Deliverables: Ensure that all deliverables adhere to quality standards and client requirements. Full Project Lifecycle Management: Manage all phases of the project lifecycle, including initiation, planning, execution, monitoring, and closure. Stakeholder Communication: Maintain regular communication with stakeholders and provide status reports, addressing concerns and ensuring transparency. Team Leadership: Coordinate and lead project teams, ensuring effective collaboration, and provide guidance to team members throughout the project. Pre-Sales Support: Assist the sales team with pre-sales calls, understanding customer requirements, and presenting tailored solutions. Documentation & Training: Oversee the preparation of user manuals, training materials, and other relevant documents to ensure smooth implementation and handover. Client Satisfaction: Manage customer satisfaction throughout the project, ensuring successful acceptance of deliverables and a smooth transition. Project Management Tools: Utilize project management software tools such as JIRA, Basecamp, and Monday.com for tracking progress, deadlines, and collaboration. Skills & Qualifications: Experience: 8+ years of experience managing JavaScript, Node.js, eCommerce, and PHP projects, with at least 5 years of leadership experience. Project Management Certification: PMP (Project Management Professional) certification preferred. Problem Solving: Strong ability to solve problems creatively and effectively. Tools Proficiency: Familiarity with project management tools like JIRA, Basecamp, Monday.com, and other relevant software. Full Lifecycle Management: Proven experience managing projects through all stages of the lifecycle. Analytical Skills: Excellent analytical skills to assess project progress and resolve issues. Leadership: Extensive leadership experience, with the ability to manage and motivate teams of various sizes. Communication Skills: Strong interpersonal skills and the ability to maintain positive relationships with clients and teams. Education: Bachelor s degree in Engineering, Computer Science, or a related field, or equivalent work experience. Customer Satisfaction: Proven track record of managing customer satisfaction and obtaining project deliverables acceptance. What We Offer: Competitive Compensation & Benefits: A competitive salary package and comprehensive benefits. Work-Life Balance: Flexibility to work remotely within a global team. Career Growth: Opportunities for continuous learning and career advancement in a dynamic environment. Collaborative Culture: Work in a collaborative and innovative environment with talented professionals across the globe. If you are an experienced Project Manager with a strong background in managing complex web development projects and leading teams to success, we would love to hear from you! Bytes Technolab is an equal opportunity employer, committed to creating a diverse and inclusive workplace. Qualification : Bachelors degree in engineering, computer science or related field, or equivalent work experience.

We are seeking an experienced and detail-oriented Accountant to manage and oversee various accounting and financial tasks. JOB RESPONSIBILITIES: Maintain and update financial records, ensuring all accounts are current and accurate. Perform monthly bank reconciliations and resolve discrepancies. Process vendor invoices, ensuring timely and accurate payments. Experience with Tally software for accounting and financial management tasks. Provide support to the Senior Accountant as needed. Manage and handle statutory compliance like ESIC, PF, PT, TDS etc, timely payment and challan raising. Provide administrative support to the finance department, including filing and organizing documents. Banking works like Cheques issue for clearing Cash Deposit, NEFT, and RTGS. Handling Day-to-Day Accounting. Collaborate with Chartered Accountants, Auditors, and other external agents. SKILLS REQUIRED: Proficiency in Tally, MS Office. Basic Understanding of GST compliances which includes E-Invoicing & E-way Bill. Bachelor of Commerce degree or equivalent. Ability to work independently and as part of a team. Strong attention to detail and organizational skills. Qualification : Bachelor of Commerce degree or equivalent.

JOB DESCRIPTION Job Purpose This position is open with Bajaj Finance ltd. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. This role requires Works collaboratively in a multi-disciplinary team environment; Establishes and maintains professional networks with subject matter experts. This roles requires to track & maintain business profitability by ensuring all metrics are in control so as to achieve the business target. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) All system enhancement, design, development, testing and roll out with the help of various stake holders i.e. COE, IT, Ops etc. Delivery of volume from service channels cashier & call center service. Delivery of volume from new identified channels like digital, CIBIL watch. Daily system / process support to sales team. Daily business MIS preparation and roll out. Monthly incentive calculation and roll out. Contest calculation and roll out. Liaise with HR team for various activities like R&R, Auto Promotion, IJP roll out, annual and mid-year PMs closure etc. Track and Manage On roll & Off roll headcount and productivity. Liaise with Risk team for Offer generation, policy changes etc. Classroom Training & Training over call for any new enhancement, changes in product / processes. Allocation of monthly offer base to sales / call center team. Conducting various business meet like ZSM / RSM meet / Contest based trips. Managing portfolio metrics: ensuring collection of early delinquent cases and tracking of EWS location management. Managing various vendors: ensuring timely onboarding, calculation of payout etc. Monthly inputs for SMT reporting and Deck preparation. Annual inputs for LRS & AOP Deck preparation. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Major System issues and TAT for its resolution. Frequent system changes. Roll out of new system enhancement / customer communication across various channels. 5. DECISIONS (Key decisions taken by job holder at his/her end) NA 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work: Connect with various internal department i.e. COE, Sales, Mkt, Credit, Ops, RCU, Collections & Compliance. Connect with HR department for various activities. External Clients Roles you need to interact with outside the organization to enable success in your day to day work: Mapping of market competition and practices. Meeting with external vendors along with IT. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) Business achievement of Fee / Insurance / Rate as per the target. Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 0 to 2 Number of Direct Reports: 0 to 1 Number of Indirect Reports: NA Number of Outsourced employees: 0 to 2 Number of locations: 1 Number of products: 1 Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications Graduate / Post Graduate Good command in Microsoft Office suite. Work Experience 3 to 5 years of relevant experience Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated Qualification : Graduate / Post Graduate

Job Title: Network Engineer (Cisco) Role Overview: The Network Engineer is responsible for carrying out updates to the service lifecycle, configuring IT systems, executing changes, drafting documentation, and monitoring IT services. The role demands expertise in various Cisco network devices and services, troubleshooting, and network maintenance for high-performance and availability. Key Responsibilities Carry out recommended updates to the service lifecycle, including patching and point releases upgrades. Configure IT systems and execute basic changes while following standard operating procedures and change/release management policies. Draft technical and end-user documentation for specific IT services or sets of services. Monitor specific IT services for availability and performance, reporting anomalies through predefined processes. Expert in various Cisco network devices and services (routers, switches, MPLS, SolarWinds, Umbrella, BRG, firewall, load balancers, VPN, VoIP/Call Manager). Installation, configuration, and troubleshooting experience with Cisco devices. Experience in Voice, WAN, Wireless & Site Networks. Perform network maintenance and system upgrades, including service packs, patches, hot fixes, and security configurations. Monitor system resource utilization, trending, and capacity planning. Problem-solving skills to resolve network-related issues. Manage telecommunications network including LAN, WAN, MPLS, and SONET environments. Support SSL VPN, Firewall, and Network Switches. Hands-on experience in installing, configuring, and troubleshooting Cisco routers, Palo Alto Firewalls, switches, load balancers, and network access controllers. Represent network operations function for all change management-related queries. Experience in using network management tools for performance tuning, troubleshooting, and capacity planning. Specific Knowledge In-depth understanding of and experience with Firewall LAN/WAN, routing, switches including BGP, Meraki, MPLS, VPN, Solarwinds, Umbrella, BRG, and EIGRP. Advanced experience with routers, switches, and LAN/WAN equipment. Knowledge and working experience with Wireless Infrastructure. Familiarity with network monitoring and diagnostic tools. Advanced troubleshooting skills in LAN/WAN/Wireless infrastructure. Escalation point of contact for all Network Technologies. Skills Ability to work independently, as a technical resource, and as a key participant in a team environment. Independent, persistent, and results-oriented individual able to contribute ideas and opinions for sound solutions. Comfortable working with minimal supervision/guidance and dealing with ambiguity. Excellent time management and organizational skills, able to manage multiple concurrent projects. Excellent English communication and presentation skills, both written and verbal. Experience in handling critical incidents and providing solutions in pressure situations. Familiarity with ticketing systems. Ability to grasp and understand new technology trends and concepts. Certifications CCNA, CCNP, PCNSA or PCNSE certification required.

Job Title: Sales Executive Merchant Acquiring Job Overview: Plada Infotech Services Ltd, a leading company in the Merchant Acquiring Industry, is looking for energetic and ambitious Sales Executives to join our growing team. This role involves generating new merchant acquisition leads, driving successful activations, and building long-term client relationships. Key Responsibilities: Lead Generation & Acquisition: Identify and acquire new merchants in the assigned territory. Achieve territory coverage and maintain the quality of signings. Ensure merchant onboarding, welcome call, and activation within the first 100 days. Sales & Relationship Building: Follow up on customer and employee-generated leads. Provide consultative solution selling to build long-term partnerships. Reinforce and communicate the value proposition of card acceptance. Issue Resolution & Campaign Execution: Take ownership of resolving surcharge & suppression issues. Ensure efficient delivery of sales campaigns and proactively identify new opportunities. Serve as the first point of escalation for merchant issues from various channels. Market Understanding & Cross-Selling: Develop a deep understanding of the local market and customer needs. Leverage cross-selling opportunities to maximize revenue potential. Qualifications & Skills: 1-3 years of sales experience in merchant acquiring, payments, or financial services. Strong communication, negotiation, and relationship management skills. Ability to generate and close leads independently. Problem-solving mindset and ability to handle escalations effectively. Self-motivated and target-driven with a results-oriented approach. Benefits: Best-in-industry incentive structure for top performers. Career growth opportunities in a fast-paced industry. Training & development programs to enhance sales skills. If you're a driven sales professional looking for an exciting opportunity to grow and succeed, join Plada Infotech Services Ltd and be part of a winning team!

Roles and Responsibilities Responsible for the successful delivery and closure of multiple projects. Facilitates team activities, including daily stand-up meetings, grooming, sprint planning, demonstrations, release planning, and team retrospectives. Ensure team is aware of tasks and delivery dates. Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. To identify scope creep to ensure projects are on track, as well as judge commercial viability and actionable steps. Led sprint planning sessions and periodic conference calls with clients and senior team members to agree on the prioritization of projects and tasks. Be a central point of contact, and responsible for the projects handled and provide transparency & collaboration with different teams To represent the team s needs and requirements to the client to ensure timelines and quality delivery are practically achievable. Build a trusting and safe environment where problems can be raised and resolved. Understanding client s business and processes to provide effective solutions as a technology consultant. Report and escalate to management as needed. Quick learner and implementor of learning path for the team. Requirements 10 to 15 Years of total experience in the software development industry with a minimum of 5 years as a Technical Project Manager. Must have hands-on development experience in backend (LAMP stack or .NET) & frontend (ReactJS, NextJS, AngularJS) and managing large-scale projects. Must have experience in managing new development projects with at least 8 to 10 people team with a duration of 6+ months (excluding ongoing support and maintenance projects/tasks), developing the project & release plan, adhering to the standard processes of the organization. Excellent verbal, and written communication skills with both technical and non-technical customers Strong understanding of architecture, design, and implementation of technical solutions. Extremely fluent in REST/SOAP APIs with JSON/XML. Experience in ETL is a plus. A good understanding of N-tier and Microservice architecture. Well-versed in Agile development methodology, and all its ceremonies. Excellent problem-solving/troubleshooting skills, particularly about anticipating and solving problems, issues, risks, or concerns before they become critical Manage the customer relationship during delivery and serve as the primary interface with the customer Prepare a clear and effective communications plan, and ensure proactive communication of all relevant information to the customer and to all stakeholders Experience in creating Wireframes and/or Presentation to effectively convey technology solutions to client

Job Description: We are seeking a Snowflake Lead to design and manage scalable data pipelines and solutions on Snowflake. The ideal candidate will have a strong understanding of Snowflake architecture and data warehousing concepts, along with hands-on experience in ETL processes, SQL optimization, and performance monitoring. Experience with Fivetran is a plus. Key Responsibilities: Design, build, and maintain scalable data pipelines using Snowflake. Implement and manage Snowpipe, Time Travel, and Fail Safe features. Develop and optimize SQL queries for data extraction and transformation. Build and maintain ETL processes to integrate data from multiple sources into Snowflake. Monitor and troubleshoot data warehouse performance issues. Ensure data security and governance practices are in place. Collaborate with cross-functional teams to support business intelligence and reporting requirements. Apply a deep understanding of Snowflake architecture to deliver robust solutions. Experience with Fivetran is an added advantage. Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. Proven experience with Snowflake and data warehousing concepts. Proficiency in SQL and ETL tools (e.g., Talend, Informatica, etc.). Strong problem-solving and analytical skills. Excellent collaboration and communication skills. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.