Issue Resolution Jobs in Ahmedabad

Position: Regional Manager Sales Level: Senior Manager Experience Required: 12 18 Years Location: Ahmedabad Qualification: B.E. / B.Tech Mechanical Key Responsibilities Strategic Planning & Execution Develop and execute regional sales strategies aligned with corporate goals. Identify and capitalize on growth opportunities within the assigned region. Team Leadership Lead and mentor the regional sales team, ensuring alignment with business objectives. Drive team performance through regular reviews, KPIs, and motivational leadership. Revenue, Receivables & Channel Management Drive revenue targets and ensure timely collection of receivables. Expand and manage channel partner network for deeper market penetration. Client Relationship Management Build strong, long-term relationships with key clients and decision-makers. Ensure customer satisfaction through consistent engagement and issue resolution. Market Analysis & Penetration Conduct regular market intelligence to stay ahead of industry trends and competition. Identify new segments, applications, and regions for business expansion. After-Sales Service & Parts Management Oversee after-sales service support and ensure efficient parts management. Work closely with service teams to maintain high customer satisfaction post-sale. Additional Requirements Proven experience in Sales & Marketing within an OEM (Original Equipment Manufacturer) environment. Strong analytical and decision-making skills. Excellent communication, negotiation, and stakeholder management abilities. Ideal Candidate An engineering professional with a mechanical background and a proven sales leadership track record in the OEM space. You are strategic, data-driven, customer-focused, and capable of leading high-performing teams in a competitive market. Qualification : B.E. / B.Tech Mechanical

Experience Center Associate Location: Ahmedabad Experience: 1 3 Years Qualification: Graduate / Diploma in any relevant field Employment Type: Full-Time Role Objective: Serve as the primary point of contact at the Experience Center, ensuring a seamless, engaging, and informative experience for all visitors by showcasing the company s smart technology and integrated solutions. Key Responsibilities: Manage daily operations of the Experience Center as the single point of contact. Demonstrate and explain a range of smart technology products, including: Interactive Displays Active LED Screens Smart Speakers Surveillance Cameras Video Management Systems (VMS) Crestron Control Systems Digital Door Locks & Video Door Phones (VDPs) Ensure all devices and setups are functional, updated, and presentable at all times. Coordinate with internal teams for product updates, technical support, and setup enhancements. Greet and guide visitors, understand their requirements, and deliver personalized demonstrations. Maintain a professional, informative, and customer-centric environment within the center. Core Competencies: Good communication and interpersonal skills Strong understanding of audio-visual and smart home technologies Ability to present technical concepts in a user-friendly manner Detail-oriented with good organizational and troubleshooting skills Customer-focused mindset Qualification : Graduate / Diploma in any relevant field

Project Coordinator Location: Ahmedabad Experience: 1-3 Years Qualification: Graduate / Diploma in any relevant field Employment Type: Full-Time Role Objective: To support the project team by maintaining schedules, facilitating communication among stakeholders, and ensuring timely progress of architectural and design projects. Key Responsibilities: Assist in maintaining project schedules, tracking tasks, and coordinating activities across teams. Facilitate smooth communication between architects, designers, clients, and other stakeholders. Prepare and share weekly client updates and monthly project status reports. Document meeting discussions, track action items, and update project timelines accordingly. Identify and raise flags for potential delays or coordination gaps to ensure proactive resolution. Core Competencies: Strong organizational and multitasking skills. Good written and verbal communication skills. Detail-oriented with ability to track multiple project elements simultaneously. Ability to collaborate effectively across teams and client groups. Basic understanding of architectural or design project workflows is a plus. Qualification : Graduate / Diploma in any relevant field

System Engineer Full-Time | Ahmedabad, India Location: Ahmedabad, Gujarat Employment Type: Full-Time | On-site Experience Required: 1 to 5 years Qualification: Any Graduate with IT background or equivalent Salary: Competitive, based on experience Notice Period: Immediate joiners preferred Job Summary We are looking for a skilled System Engineer to manage and support our Windows Server environments, Office 365, and Azure cloud services. The ideal candidate will have hands-on experience in server administration, Active Directory design, and migration, along with basic knowledge of PowerShell scripting and networking fundamentals. This role offers an excellent opportunity to grow your career in IT infrastructure management within a fast-paced environment in Ahmedabad. Key Responsibilities Manage and maintain Windows Servers, ensuring optimal performance and security. Provide basic to advanced support for server operations, including troubleshooting and issue resolution. Administer Office 365 and provide support for related services. Assist with Azure cloud platform tasks and basic cloud service management. Configure and manage Active Directory Federation Services (ADFS) and design Active Directory environments. Perform server backups and restore configurations to ensure data integrity. Manage Exchange Servers for smooth email operations. Plan and execute server migrations and implement new servers or services based on organizational requirements. Utilize PowerShell scripting for automation and server management tasks. Collaborate with the network team to maintain a solid understanding of networking protocols and infrastructure. Document processes and maintain technical documentation for system configurations and procedures. Required Skills & Qualifications 1 to 5 years of experience in system administration with Windows Servers and related technologies. Working knowledge of Office 365 administration and Azure basics. Experience with Active Directory, ADFS, and Exchange Server management. Familiarity with PowerShell scripting for automation and task efficiency. Clear understanding of networking concepts and protocols. Strong problem-solving skills and ability to manage server issues proactively. Good command of written and spoken English communication. Relevant Microsoft certifications (e.g., MCSA, AZ-900) are a plus. Work with a dynamic IT infrastructure team in Ahmedabad. Exposure to hybrid on-premises and cloud environments (Office 365 & Azure). Opportunity for professional growth and certification support. Competitive salary and a collaborative workplace culture. Qualification : Any Graduate with IT background or equivalent

Job Title: Software Support Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 6 Job Type: Full-Time Job Overview: We are seeking enthusiastic and customer-focused Software Support Executives to join our team in Rajkot. This entry-level role offers an excellent opportunity to start your career in software technical support, client training, and product testing. If you are eager to learn, communicate effectively, and provide exceptional client support, we want to hear from you! Key Responsibilities: Provide software technical support and training to clients via calls and remote/online sessions. Assist in testing new software releases and offer constructive feedback for improvements. Build and maintain strong, long-lasting relationships with clients through excellent service. Perform software installation and conduct client training sessions. Participate in internal training programs as required. Respond promptly to support calls and provide effective solutions. Complete assigned tasks within the estimated time frame. Basic knowledge of SQL and Crystal Reports is a plus but not mandatory. Eligibility & Requirements: Freshers with a keen interest in software support and client management. Good communication skills and the ability to handle client interactions confidently. Basic understanding of software concepts and troubleshooting. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Familiarity with SQL queries and Crystal Reports will be an added advantage. Strong problem-solving and analytical skills. Patience and a customer-oriented mindset. Personal Attributes: Positive attitude, self-motivated, and proactive. Excellent interpersonal and teamwork skills. Ability to manage time effectively and work under pressure. Kickstart your career in software support with hands-on training and growth opportunities. Work in a collaborative and supportive environment based in Rajkot. Gain valuable experience interacting with clients and working on real-world software products. Apply today to join our team of Software Support Executives and build a rewarding career in software support!

Technical Project Manager Dot Net Responsibilities: Project Management: Lead and manage large-scale software development projects, overseeing a team of 8 to 10 members on projects lasting 6+ months. Develop and execute detailed project and release plans, ensuring compliance with organizational standards and processes throughout the lifecycle. Technical Leadership: Provide hands-on guidance in backend (LAMP stack or .NET) and frontend technologies (ReactJS, NextJS, AngularJS). Utilize expertise in architecture, design, and implementation to ensure the successful delivery of technical solutions. Customer Communication: Serve as the primary point of contact for customers, managing relationships throughout the project delivery process. Develop and maintain a clear communication plan, ensuring regular updates and proactive sharing of relevant information with customers and stakeholders. Agile Methodology: Lead the adoption of Agile practices, facilitating Agile ceremonies and ensuring the team adheres to Agile principles to deliver high-quality software. Problem-Solving & Risk Management: Proactively identify and address potential risks, issues, and roadblocks, utilizing strong problem-solving skills to ensure timely resolution and avoid escalation. Technical Documentation & Presentation: Create wireframes and presentations to clearly communicate technical solutions to clients and stakeholders, ensuring a solid understanding of proposed technology concepts. API & Architecture Expertise: Leverage expertise in REST/SOAP APIs (JSON/XML) and a strong understanding of N-tier and Microservice architectures. Experience with ETL processes is a plus. Requirements: Experience: 10 to 15 years of experience in the software development industry, with at least 5 years in a Technical Project Manager role. Proven experience managing large-scale projects (6+ months), including new development projects with teams of 8 to 10 people. Technical Background: Hands-on experience with backend (LAMP stack or .NET) and frontend (ReactJS, NextJS, AngularJS) technologies. Strong expertise in REST/SOAP APIs, with solid experience in JSON/XML. Familiarity with N-tier and Microservice architecture; ETL experience is a plus. Agile Expertise: Deep understanding and hands-on experience with Agile development methodology and all associated ceremonies. Communication Skills: Exceptional verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders. Proven ability to manage customer relationships and serve as the main interface throughout the project delivery process. Problem-Solving & Risk Management: Strong analytical skills with a proven track record of identifying and solving potential issues before they escalate. Documentation & Presentation: Experience creating wireframes and technical presentations to communicate complex technology solutions effectively to clients.

Job Title: Project Manager (PHP) Location: Ahmedabad Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 10 to 14 years Openings: 1 What You Will Do: Oversee end-to-end execution of web and mobile projects, ensuring timely delivery and high-quality standards. Lead and manage cross-functional teams to define project scope, objectives, and deliverables. Utilize strong core PHP skills and problem-solving abilities to ensure efficient project execution. Collaborate with clients and internal teams to communicate project requirements, status updates, and project deliveries. Manage client communications, including project milestones, deadlines, and team coordination. Demonstrate expertise in web development, including routing, adding JS, UI components, and handling template integration. Leverage tools like Knockout JS, GIT, and SVN for version control and collaboration. Apply Agile methodology and use tools like JIRA for project tracking and management. Conduct risk analysis and ensure successful project delivery by effectively utilizing team resources. Track and report project progress, ensuring alignment with the planned schedule. Coordinate with design and QA teams for project design and testing before delivery. Facilitate key decisions regarding code and design reviews, as well as risk strategies. Manage multiple projects simultaneously across different stages while ensuring operational consistency and standardization. Optimize time management, organizing workloads to maximize productivity and meet deadlines efficiently. What Qualifications You Will Need: Experience: Minimum of 4 years in web and mobile development, with at least 4 years as a Project Manager. Technical Skills: Strong proficiency in core PHP development. Familiarity with web development practices, including JS integration and UI component handling. Knowledge of version control tools like GIT and SVN. Experience with Knockout JS and a solid understanding of Agile methodology and JIRA. Strong understanding of architecture, database management, and plugin development. Ability to manage and execute risk strategies, ensuring successful project delivery. Communication Skills: Excellent written and verbal communication skills for effective client and team interaction. Ability to explain technical tasks clearly to the team and guide them through execution. Leadership and Management: Proven experience managing project design, testing, and ensuring timely deliveries. Ability to manage multiple projects simultaneously at different stages, ensuring consistency and quality. Strong leadership skills with a focus on team collaboration and client satisfaction. Qualification : Any Graduate / Post Graduate

KEY RESPONSIBILITIES: Manual & Automated Testing for Projects Flow & Functionalities. Write test plans from the requirements, specifications, and test strategies. Debugging and determining the root cause. Planning, authoring, debugging and executing performance tests. Web Application/Mobile Application Testing is required. Prompt identification and escalation of defects; working with cross-site and cross-functional product teams to isolate problems, and tracking the issues to complete resolution. Strong root cause analysis experience. Strong understanding of QA processes and concepts including test case preparation, and testing methodologies. Use versioning systems to code test scripts. Create and perform test campaign whenever it is necessary to fit in the overall planning. Use bug tracking database to report bugs. Analyses test results. Raise an alert when an important issue is likely to put in jeopardy the whole project. Strong oral and written communication skills are essential. Ability to work collaboratively within a team environment of other engineers to meet aggressive goals and high-quality standards. Benefits: Our employees are enjoying a 5-day workweek. Our employees are entitled to 18 days' annual paid leaves. Our employees are entitled to 10 Public Holidays. Encashing paid leave in each year. We always have a birthday bash for each employee. We never miss any chance to enjoy special occasions like Diwali or Holi.

Infilon Technologies Pvt Ltd is a prominent software development company located in Ahmedabad, hiring an Application Support Engineer (.Net) for one of its clients TenForce. TenForce is an expert in EHSQ and Operational Risk Management software, based in Belgium and part of Elisa IndustrIQ - a Finnish group committed to making intelligent manufacturing happen. Job Location - Ahmedabad, Gujarat (Work from Office) The goal for the Application Engineer is The application response team is NOT a 1st line helpdesk; its mission is to solve highly complex issues for customers in an ever-changing environment. You will be the last line of defense between customers and chaos. Apply Now The application developer we are looking for has the following characteristics: Software developer with an eye to improving the system while remaining pragmatic. Problem solving skills: You can identify problems, analyze them, make them disappear. You are autonomous and detail-oriented. 3+ years of experience on the job or side projects. Strong collaboration skills to provide quick and accurate feedback to customers. Able to shift gears in a rapidly changing environment: agility is key. A software engineer that can collaborate with fellow software developers and customers. Experience as part of an application support team (2nd/3rd line support). Expert in C# and .NET. Hands-on experience in web app development with ASP.NET and MSSQL. Able to work as a team player in an international environment. Excellent English communicator, written and spoken, customer centricity. Mild level of craziness. Nice to Have Experience with user provisioning (SCIM), user authentication (SAML, oAuth). Experience with REDIS and/or Elastic Search. Opportunity to work autonomously while being part of a dynamic team. Tackling a wide range of challenges daily, across multiple customers, and continuously growing and expanding your expertise. Eternal respect from your colleagues as you improve the system.

Job Title: Sales Executive Merchant Acquiring Job Overview: Plada Infotech Services Ltd, a leading company in the Merchant Acquiring Industry, is looking for energetic and ambitious Sales Executives to join our growing team. This role involves generating new merchant acquisition leads, driving successful activations, and building long-term client relationships. Key Responsibilities: Lead Generation & Acquisition: Identify and acquire new merchants in the assigned territory. Achieve territory coverage and maintain the quality of signings. Ensure merchant onboarding, welcome call, and activation within the first 100 days. Sales & Relationship Building: Follow up on customer and employee-generated leads. Provide consultative solution selling to build long-term partnerships. Reinforce and communicate the value proposition of card acceptance. Issue Resolution & Campaign Execution: Take ownership of resolving surcharge & suppression issues. Ensure efficient delivery of sales campaigns and proactively identify new opportunities. Serve as the first point of escalation for merchant issues from various channels. Market Understanding & Cross-Selling: Develop a deep understanding of the local market and customer needs. Leverage cross-selling opportunities to maximize revenue potential. Qualifications & Skills: 1-3 years of sales experience in merchant acquiring, payments, or financial services. Strong communication, negotiation, and relationship management skills. Ability to generate and close leads independently. Problem-solving mindset and ability to handle escalations effectively. Self-motivated and target-driven with a results-oriented approach. Benefits: Best-in-industry incentive structure for top performers. Career growth opportunities in a fast-paced industry. Training & development programs to enhance sales skills. If you're a driven sales professional looking for an exciting opportunity to grow and succeed, join Plada Infotech Services Ltd and be part of a winning team!

Roles and Responsibilities Responsible for the successful delivery and closure of multiple projects. Facilitates team activities, including daily stand-up meetings, grooming, sprint planning, demonstrations, release planning, and team retrospectives. Ensure team is aware of tasks and delivery dates. Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. To identify scope creep to ensure projects are on track, as well as judge commercial viability and actionable steps. Led sprint planning sessions and periodic conference calls with clients and senior team members to agree on the prioritization of projects and tasks. Be a central point of contact, and responsible for the projects handled and provide transparency & collaboration with different teams To represent the team s needs and requirements to the client to ensure timelines and quality delivery are practically achievable. Build a trusting and safe environment where problems can be raised and resolved. Understanding client s business and processes to provide effective solutions as a technology consultant. Report and escalate to management as needed. Quick learner and implementor of learning path for the team. Requirements 10 to 15 Years of total experience in the software development industry with a minimum of 5 years as a Technical Project Manager. Must have hands-on development experience in backend (LAMP stack or .NET) & frontend (ReactJS, NextJS, AngularJS) and managing large-scale projects. Must have experience in managing new development projects with at least 8 to 10 people team with a duration of 6+ months (excluding ongoing support and maintenance projects/tasks), developing the project & release plan, adhering to the standard processes of the organization. Excellent verbal, and written communication skills with both technical and non-technical customers Strong understanding of architecture, design, and implementation of technical solutions. Extremely fluent in REST/SOAP APIs with JSON/XML. Experience in ETL is a plus. A good understanding of N-tier and Microservice architecture. Well-versed in Agile development methodology, and all its ceremonies. Excellent problem-solving/troubleshooting skills, particularly about anticipating and solving problems, issues, risks, or concerns before they become critical Manage the customer relationship during delivery and serve as the primary interface with the customer Prepare a clear and effective communications plan, and ensure proactive communication of all relevant information to the customer and to all stakeholders Experience in creating Wireframes and/or Presentation to effectively convey technology solutions to client

Position: Incident Manager - US Shift Job Summary: The Incident Manager is responsible for leading the incident management process to ensure timely identification, resolution, and documentation of IT incidents. The role involves coordinating with cross-functional teams, handling major incidents, and driving continuous improvement in IT service delivery. The ideal candidate should have expertise in ITIL processes, IT service management (ITSM) tools, stakeholder communication, and problem-solving skills to maintain high availability and stability of IT services. Key Responsibilities: Incident Management & Response: Lead the incident management process, ensuring rapid response, resolution, and communication. Act as an escalation point for critical IT incidents, ensuring minimal disruption to business operations. Coordinate with IT teams (Infrastructure, Network, Security, Applications, etc.) to diagnose, troubleshoot, and resolve issues. Ensure compliance with SLAs by monitoring incident resolution times and escalating issues as needed. Conduct Root Cause Analysis (RCA) and drive corrective actions to prevent recurrence. Facilitate post-incident reviews (PIRs) and ensure continuous process improvements. Stakeholder Communication & Coordination: Serve as the primary liaison between IT teams, business units, and senior leadership during incidents. Provide timely incident status updates to stakeholders with clear impact assessments. Ensure effective collaboration with third-party vendors and service providers for quick resolution. Develop and maintain incident communication templates for standardization. Process Improvement & Governance: Ensure adherence to ITIL best practices and ITSM frameworks. Identify trends in recurring incidents and work with Problem Management to implement permanent fixes. Maintain and enhance Incident Management Standard Operating Procedures (SOPs). Work closely with Change Management to assess risks and minimize service disruptions. Training & Readiness: Conduct training sessions for IT teams on best practices for incident handling. Organize incident response simulations and tabletop exercises to enhance preparedness. Develop incident management playbooks to standardize response procedures. Required Skills & Qualifications: Technical & ITSM Expertise: Strong understanding of ITIL frameworks (Incident, Problem, and Change Management). Hands-on experience with ITSM tools such as ServiceNow, BMC Remedy, Jira Service Desk, or similar platforms. Knowledge of enterprise IT environments, including networking, cloud services, cybersecurity, and applications. Familiarity with log analysis, event correlation, and monitoring tools (e.g., Splunk, SolarWinds, Nagios). Soft Skills & Competencies: Excellent communication and stakeholder management skills for cross-functional collaboration. Strong analytical, problem-solving, and decision-making abilities under high-pressure situations. Ability to handle multiple high-priority incidents simultaneously. Leadership skills to guide IT teams and improve incident management practices. Education & Certifications: Bachelor s degree in Computer Science, Information Technology, or related field. ITIL Foundation Certification (ITIL v3 or ITIL 4) Mandatory. Preferred: ISO 27001, PMP, COBIT, CISSP, or relevant ITSM/security certifications. If you are an experienced Incident Manager with a strong ITIL background and the ability to manage high-priority incidents in a fast-paced environment, we encourage you to apply and join our dynamic team! Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

About the Team: The Transactions Division at S&P Global Market Intelligence focuses on publishing data related to Mergers & Acquisitions (M&A) and Capital Markets. The team is responsible for collecting, validating, and analyzing corporate transaction data using various sources, such as search tools, press releases, company websites, stock exchange platforms, and regulatory filings. This data is curated and provided to clients in the form of a comprehensive, accurate, and timely product. The Impact: This role plays a crucial part in shaping the Transactions Dataset. As an analyst, you will be involved in collecting and validating data while working closely with peers and stakeholders on process improvements. This position offers an excellent opportunity to gain hands-on experience in the M&A, Private Offerings (PO), and Public Placements (PP) domains. You will deepen your understanding of financial reporting standards, corporate actions, and apply this knowledge in a practical setting. What s in it for You: You will be primarily responsible for the daily collection and validation of transactional data. As you develop a strong understanding of the dataset and become proficient in workflows, you will also have the opportunity to mentor new talent, helping them build their skill set. Additionally, you will be involved in process improvement initiatives, including LEAN and automation projects, that support various S&P Global Market Intelligence products. Key Responsibilities: Data Collection & Validation: Accurately extract, analyze, and input data into work tools according to specified guidelines. Ensure the integrity and quality of the collected data. Data Sources & Research: Utilize search tools, press releases, company websites, regulatory filings, and trade documents to extract and verify transaction data. Dataset Understanding: Develop a deep understanding of the dataset and workflows, becoming proficient in using the work tools and ensuring timely data delivery. Target Achievement: Meet individual and team targets while maintaining a focus on delivering high-quality, error-free results. Process Improvement & Innovation: Provide input for new data collection methods and suggest product enhancements related to the dataset. Project Management: Participate in projects as assigned, ensuring they are completed within the specified timelines while maintaining the required quality standards. Problem Resolution: Troubleshoot issues and provide support to the team to resolve any operational challenges. Basic Qualifications: Educational Background: MBA/BBA (preferably in finance), M.Com, or ACCA. Experience: Previous experience in financial research, data analytics, or quality assurance is preferred. Skills: Strong research and analytical skills. Proficiency in clear and effective communication. Basic knowledge of SQL and VBA is preferred. Ability to manage multiple tasks and priorities simultaneously. Strong teamwork and collaboration skills, with the ability to communicate effectively with global stakeholders. Willingness to work in rotational shifts (Morning, Evening, and Night). About S&P Global Market Intelligence: At S&P Global Market Intelligence, a division of S&P Global, we provide accurate, deep, and insightful information that empowers our clients to make confident decisions. Our team of experts delivers cutting-edge data and technology solutions, helping organizations expand their perspective, operate with confidence, and make informed decisions. Qualification : MBA/BBA (preferably in finance), M.Com, or ACCA.

Responsibilities: Design and Develop JavaScript Solutions: Leverage Typescript, Node.js, Express.js, and ReactJS frameworks to design, develop, and implement scalable solutions. Server-Side Development: Develop and maintain all server-side network components, ensuring high-performance and efficient code. Database Management: Develop and manage well-functioning databases and applications, ensuring they integrate seamlessly into the overall system. Security Protocols: Implement effective security protocols, data protection measures, and storage solutions to safeguard the applications and data. User Authentication: Manage user authentication and authorization across multiple systems, servers, and environments. Integration of Data Sources: Integrate multiple data sources and databases into a unified system, creating database schemas that represent and support business processes. Production Issue Resolution: Be available to resolve urgent production issues outside of business hours as required. Automated Testing Implementation: Implement automated testing platforms and unit tests to ensure robust and reliable code. Version Control and Development Practices: Use Git for version control and follow Test-Driven Development (TDD) practices to enhance the reliability and maintainability of the code. Requirements: Experience: At least 2+ years of Node.js back-end experience or as a Full Stack Developer with expertise in Node.js, React.js, Databases, APIs, etc. Testing Experience: Experience in testing with tools like Jest, Detox, Cypress, etc. Microservices & AWS Lambda: Skilled in microservices development and working with AWS Lambda functions. Database Knowledge: Experience with SQL, MongoDB, PostgreSQL, and DB migration (preferred). API Development: Proficient in building REST APIs, SOAP, and APIs in production and test servers. Version Control and Frameworks: Extensive experience with Git and GitHub for version control. Experience with ReactJS or a similar frontend framework. Additional Skills: Familiarity with Elasticsearch, Redis, and experience with Containerization. Strong knowledge of Linux and server management. Communication & Team Coordination: Strong communication and team coordination skills, with the ability to work independently and learn quickly.

Sr. DevOps Engineer To qualify for the role you must have: Experience: 10+ Years Skills: Azure DevOps, MySQL, CI/CD, Docker, Python, Shell, Cloud Services (MS SQL/MySQL, NoSQL), Swagger, REST Qualifications: MCA/ BCA / BEIT / BECE /MSc.IT /Bsc.ITYour key responsibilities: Work on a UK Time Zone (11:30 AM to 9 PM IST) schedule to ensure at least 6 hours overlap with the client s team. Provide call support on a rotational basis, ensuring smooth operations and timely resolutions. Lead DevOps initiatives with 7+ years of experience, including at least 3 years of hands-on experience with Azure DevOps. Act as a DevOps Lead, mentoring junior engineers and driving the implementation of best practices for CI/CD, cloud infrastructure, and automation. Ensure proficiency in Azure Infrastructure and Azure DevOps, contributing to the design, deployment, and management of scalable and secure infrastructure. Maintain a constant learning attitude, staying updated on the latest DevOps technologies and trends. Skills and attributes for success: Deep experience with CI/CD tools and hands-on expertise in building and managing pipelines. Strong knowledge of C#, .NET, .NET Core, and working with databases (SQL, MySQL, NoSQL). Excellent team collaboration skills, with the ability to work effectively across development, database, and technical support teams. Strong organizational and time management skills, with the ability to manage multiple projects simultaneously. Awareness and familiarity with Agile processes, ensuring efficient sprint planning and task management. A strong sense of ownership and responsibility for project success, with a focus on delivering high-quality, reliable infrastructure solutions. Proficiency with enterprise-grade tools like Jira, Confluence, and other project management/requirements management solutions. Expert knowledge in automation and configuration management technologies, capable of designing, planning, and deploying large-scale solutions. Experience implementing monitoring and logging solutions for cloud or hybrid environments, particularly in containerized environments. Security-focused design and implementation experience is a plus, with an understanding of how to build secure DevOps pipelines. Hands-on experience with Application Health Monitoring, alerting, and first-level resolution for technical issues. Proven ability to design and implement secure, reliable, and scalable systems. Experience working with Swagger, REST APIs, and integrating with third-party APIs. Strong scripting skills in Python, Shell, and the ability to automate tasks efficiently. Deep understanding of programming languages and their build strategies, particularly in CI/CD pipelines. Complete design and implementation of CI/CD processes, optimizing for scalability and reliability. Experience in the management of cloud services for MS SQL/MySQL and NoSQL databases. Familiarity with virtualization technologies (e.g., hypervisors). Understanding of ISO 27001 and GDPR compliance frameworks. Qualification : MCA/ BCA / BEIT / BECE /MSc.IT /Bsc.IT

Role & Responsibilities We are looking for a skilled Java Developer to design, develop, and maintain high-performance applications. The ideal candidate will have a strong background in Core Java, Java EE, and database management using Oracle and PL/SQL. The role involves collaborating with cross-functional teams to deliver new features, enhance existing functionality, and ensure optimal performance. Key Responsibilities Develop, test, implement, and maintain application software. Design, implement, and maintain complex database schemas using Oracle and PL/SQL. Build applications using Core Java and Java EE with a focus on the Spring Framework and Spring Boot. Utilize tools like Maven for build automation and Git for version control. Collaborate with cross-functional teams to define, design, and deliver new features. Enhance functionality and performance of existing codebases. Troubleshoot and debug complex issues to ensure timely resolution. Stay updated on emerging technologies and industry trends to incorporate best practices. Primary Skills Core Java (Java) Spring Framework (Java) Spring Boot (Java) Oracle (Database) AngularJS Secondary Skills (Nice-to-Have) GWT (Java) Microservices Architecture Git (Version Control)

Job Title: Customer Care Executive Location: Ahmedabad Experience: 0 2 Years Remuneration: Best in Industry Job Summary: We are looking for a proactive and customer-focused Customer Care Executive to join our team in Ahmedabad. The ideal candidate will efficiently handle incoming calls, understand client queries, and provide effective solutions while ensuring excellent customer service and coordination across departments. Key Responsibilities: Attend and manage incoming customer calls professionally and promptly Understand client queries thoroughly and provide accurate, timely solutions Coordinate effectively with various departments to resolve client issues Take ownership of customer problems and follow through until resolution Continuously work towards improving the customer service experience Maintain accurate records and prepare daily, weekly, and monthly MIS reports Demonstrate strong troubleshooting skills to assist customers effectively Exhibit a passion for delivering exceptional customer service Candidate Requirements: Proven work experience as a Customer Service Executive (CSE) in the BFSI industry preferred Proficiency in English is mandatory Freshers pursuing or completed BA, B.Com, M.Com, MA, MBA, or Graduation are welcome to apply Working knowledge of Microsoft Excel and PowerPoint Strong communication, problem-solving, and interpersonal skills If you are passionate about helping customers and eager to grow your career in the BFSI sector, we encourage you to apply.

Tech Support Lead Security Location: Ahmedabad Experience: 5+ Years Qualification: Graduate / Diploma in a relevant technical field Employment Type: Full-Time Role Objective: To lead a technical support team responsible for maintaining, troubleshooting, and upgrading electronic security systems including Access Control and CCTV, while ensuring timely resolution of incidents and coordination with key accounts and OEMs. Key Responsibilities: Team Leadership: Lead and mentor a team of support engineers handling security systems (Access Control, CCTV, etc.). Technical Support: Troubleshoot and resolve complex hardware and software issues related to surveillance and access control solutions. Incident Management: Ensure rapid response to critical issues and manage escalations efficiently. Client Coordination: Handle key account communication, support escalations, and provide root cause analysis for reported issues. Training: Conduct internal training on emerging security technologies and best practices. Documentation: Maintain SOPs, troubleshooting guides, and a knowledge base for quick resolution and onboarding. Software Upgrades: Oversee and execute software updates and patch deployments for critical customer installations. Collaboration with OEMs: Work closely with OEMs for patch releases, vulnerability resolutions, and advanced support. Database Knowledge: Apply a good understanding of SQL Server and database operations to support application-level troubleshooting and configurations. Core Competencies: Deep knowledge of CCTV, Access Control Systems, and their integration. Strong experience with SQL Server and understanding of database operations. Excellent problem-solving and escalation management skills. Proven ability to lead teams and manage technical documentation. Strong verbal and written communication skills for coordination with clients and internal stakeholders. Qualification : Graduate / Diploma in a relevant technical field

Job Title: Customer Relationship Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 2 Job Type: Full-Time Job Overview: We are seeking motivated and detail-oriented Customer Relationship Executives to join our team in Rajkot. This entry-level role focuses on managing customer relationships, providing excellent after-sales support, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Monitor and strategize performance improvements based on logged calls, performance, and revenue metrics. Manage and maintain customer relationships using CRM systems. Communicate proactively with clients about any unforeseen delays or issues. Accurately process customer tasks with timeliness and attention to detail. Respond promptly to customer calls, tasks, and complaints, providing after-sales support as needed. Deliver software technical support via telephone and remote/online channels. Analyze and generate reports on task resolutions within defined timeframes. Conduct customer follow-ups and feedback collection to improve service quality. Coordinate and manage customer calls as required. Review task management systems and report insights to improve processes. Report daily activities and updates to the Support/Sales Manager or Team Leader. Adapt to changing responsibilities based on business needs and performance. Eligibility & Requirements: Freshers with good communication and analytical skills. Ability to handle customer interactions with patience and professionalism. Strong organizational skills and attention to detail. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Experience or familiarity with CRM systems is a plus. Basic understanding of software technical support. Good problem-solving and reporting skills. Personal Attributes: Positive and proactive attitude. Strong interpersonal and teamwork skills. Ability to work under pressure and meet deadlines. Start your career in customer relationship management with hands-on experience. Work in a supportive and collaborative environment based in Rajkot. Opportunities for learning and growth within a dynamic organization. Apply now to join our team as a Customer Relationship Executive and help us deliver exceptional customer experiences!

Job Title: DevOps Engineer Location: Ahmedabad, India Experience Required: 3 to 7 Years Role Overview As a DevOps Engineer, you ll be responsible for managing and improving infrastructure for both production and development environments. You'll collaborate across engineering teams to ensure seamless integration, scalable systems, and continuous delivery of quality software products. Key Responsibilities Build and maintain secure, scalable infrastructure for production and development. Automate deployment processes and improve CI/CD workflows. Work with public cloud services (AWS, Azure, or GCP) for infrastructure provisioning and monitoring. Implement Infrastructure as Code (IaC) using tools like Terraform or Ansible. Troubleshoot and resolve infrastructure issues quickly and effectively. Collaborate with developers to ensure smooth and efficient software delivery. Manage and optimize Linux-based server environments. Configure and maintain databases such as MySQL and MongoDB. Support containerization using Docker and orchestration with Kubernetes. Design and maintain CI/CD pipelines for microservices and frontend deployments. Ensure high availability, performance, and security of systems and services. Coordinate with cross-functional teams to plan scaling and capacity requirements. Required Skills & Qualifications Minimum 3 years of professional experience in a DevOps role. Hands-on experience with at least one major public cloud platform (AWS, Azure, or GCP). Strong Linux/Unix systems administration background. Proficiency in scripting languages like Bash, Shell, or Python. Experience with CI/CD tools such as Jenkins, GitLab CI, or GitHub Actions. Familiarity with container technologies like Docker and orchestration tools like Kubernetes. Knowledge of database management (MySQL, MongoDB). Working knowledge of tools like Git, JIRA, and Confluence. Strong troubleshooting, problem-solving, and communication skills. Nice to Have Experience with monitoring/logging tools like Prometheus, Grafana, ELK Stack, or similar. Exposure to microservices architecture and cloud-native deployment strategies. Knowledge of version control best practices and release management. Be part of a fast-growing tech company at the cutting edge of infrastructure and DevOps innovation. Work on challenging problems in a collaborative and supportive environment. Opportunity to influence DevOps strategy and infrastructure decisions. Located in the heart of Ahmedabad, offering a great work-life balance.