Issue Resolution Jobs in Mohali

Job Title: Customer Support Specialist Location: Mohali About the role: We are looking for an organized, efficient Sales Support Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Sales Support Specialist is also responsible for monitoring sales and the performance of the sales team, as well as recording sales data. To be successful Sales Support Specialist, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills. What you will be doing: Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports. Recording sales trends and liaising with account managers to develop sales strategies. Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction. Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems. Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system. Handling administrative duties for the company and its executives and management teams. Scheduling customer meetings and conferences. Reporting any unusual activity to your supervisors. What you need for this position: A High School Diploma or equivalent. A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous. Experience in administration and high-volume office work may be advantageous. Strong analytical, organizational, and time management skills. Excellent team working, motivational, interpersonal, communication, and customer service skills. The ability to multitask and quickly switch your focus. Qualification : A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous.

Job Title: Product Lead Engineer Location: Mohali About The Role As a Product Technical Lead, you will act as the bridge between the product vision and technical execution. You will lead product architecture discussions, define technical roadmaps, and guide engineering teams to deliver high-performance, scalable solutions for our AI chatbot platform BotPenguin. This is a high-impact role that demands strategic thinking, hands-on development expertise, and leadership skills to align cross-functional teams toward product success. You will be closely working with product managers, senior engineers, AI experts, and business stakeholders. You will also be responsible for conducting code reviews, mentoring junior developers, and ensuring high software quality standards. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What you need for this role This position is a leadership role, requiring the ability to guide teams, drive initiatives, and influence outcomes at a strategic level. Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 5 + years of experience in software engineering with at least 2+ years in a technical leadership role. Technical Skills: Proven experience in scalable system design and product architecture. Strong understanding of MEAN/MERN Stack technologies. Experience in software architecture planning and low-level design. Ability to define and implement product-level architectural patterns. Ability to create and implement scalable, high-performance solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerisation (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion. Soft Skills: Strong analytical mindset, leadership skills, and a passion for mentoring junior developers. What you will be doing Lead technical architecture design and roadmap planning for BotPenguin s core platform. Work alongside the Product Manager to align product vision with technical execution. Collaborate with engineering teams to translate product requirements into scalable solutions. Design and develop core modules of the platform, especially those related to automation, chat assignment, analytics, and multi-agent support. Implement and enforce technical best practices, coding guidelines, and documentation standards. Evaluate and integrate LLM models, AI agents, and automation tools as per evolving product needs. Ensure performance, security, and scalability of applications across global deployments. Support Customer Success and QA teams with technical issue resolution and RCA. Drive technical discussions, conduct code reviews, and ensure timely feature delivery. Foster a culture of continuous improvement, collaboration, and innovation within the tech team. Collaborate with the Product Team to plan and implement technical solutions for new features. Work closely with Technical Leads & Senior Developers to define software architecture and create low-level designs. Conduct code reviews to ensure adherence to best practices and coding standards. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Mentor junior engineers, providing guidance on best practices and career growth. Any other task relevant to the product that may be needed. Top reasons to work with us Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. *Based on performance, this role offers the opportunity for promotion to a VP/CTO position. Qualification : Bachelor's degree in Computer Science, IT, or related field.

Job Overview: We are seeking a talented Front-End (Angular) Developer to work on the client-side of our web and mobile applications. The ideal candidate will have a deep understanding of Angular (JS/2+), front-end development, and web application frameworks. As part of the development team, you will focus on implementing highly interactive, responsive user interfaces while ensuring high performance across both mobile and desktop platforms. You will collaborate closely with back-end developers to integrate with APIs and contribute to an agile development environment. Responsibilities: Angular Application Development: Develop, test, and maintain advanced Angular (JS/2+) applications, with a strong focus on creating a seamless user experience. UI/UX Design Implementation: Implement user interfaces based on provided designs, focusing on performance, scalability, and high responsiveness for both mobile and desktop environments. Collaboration with Cross-Functional Teams: Work with back-end developers to define API requirements, ensure seamless integration, and optimize the overall user experience. Agile Development: Collaborate within a Scrum team to define and develop application scope and objectives, and work iteratively to prepare functional and technical specifications using Agile methodologies. Bug Fixing & Troubleshooting: Analyze, classify, and resolve complex issues related to both front-end and back-end functionality. Proactively fix bugs and improve system uptime by enhancing system quality. Code Maintenance & Unit Testing: Write well-documented, tested, and idiomatic JavaScript, HTML, and CSS code. Perform unit testing using industry-standard tools and ensure all code is reusable, maintainable, and modular. Performance Optimization: Ensure the front-end application is optimized for performance, including responsive feedback for user actions, non-blocking code, and leveraging advanced techniques like multi-threading. API Integration: Work closely with back-end developers to integrate and communicate with RESTful APIs and external web services. Version Control & Documentation: Utilize version control tools (GitLab preferred) and contribute to technical documentation and peer reviews, ensuring smooth development processes. Continuous Improvement: Take the initiative to drive issue resolution and system enhancements. Stay up-to-date with the latest technologies and trends in front-end development to continuously improve processes and products. Requirements: Technical Expertise: Proficiency in HTML, CSS, JavaScript, and AngularJS/Angular 2+ framework. Strong knowledge of ES6 and TypeScript. Hands-on experience with unit testing using industry-standard tools. Familiarity with version control systems (GitLab preferred). Web Technologies Knowledge: Deep understanding of web application components including platform, database, API, caching layers, and web services. Experience in integrating with RESTful APIs and optimizing the front-end for performance. Analytical & Problem-Solving Skills: Strong ability to troubleshoot complex issues, analyze business requirements, and provide innovative solutions. Collaborative & Agile Experience: Experience working in an Agile Scrum development environment, with a collaborative mindset and ability to work effectively with cross-functional teams. Self-Starter: Proactive in identifying opportunities for system and process improvement, with the ability to take ownership of tasks and drive results. Performance Focus: Experience in developing high-performance front-end applications and handling multi-threading, non-blocking code, and ensuring seamless user experiences. Attention to Detail: A strong eye for detail in writing clean, reusable, and testable code, as well as ensuring designs are accurately translated into responsive, functional interfaces. Nice to Have: Experience in UI/UX design and familiarity with responsive design techniques. Familiarity with task runners or build automation tools for production deployment. What We Offer: Growth Opportunity: Work in a collaborative and innovative environment with opportunities to grow and expand your skill set. Impactful Work: Contribute to building products that have a direct impact on user experience and business success. Dynamic Environment: Be part of a fast-paced, agile team that values creative problem-solving and continuous learning. If you're passionate about front-end development and eager to build high-performance applications with cutting-edge technologies, we d love to hear from you. Apply now to join our dynamic team!

About the Role: We are seeking an experienced and customer-centric Senior Product Onboarding Specialist to join our team in Mohali. In this senior role, you will play a pivotal part in ensuring that our customers are onboarded seamlessly, receive personalized product demos, and are educated on best practices to maximize the value of our solutions. You will work closely with cross-functional teams to remove any roadblocks and contribute to improving product adoption and customer retention strategies. Key Responsibilities: Customer Onboarding: Lead and conduct high-level onboarding meetings, product tours, and company presentations, ensuring that customers understand how our products align with their business needs. Provide in-depth and tailored product demos based on the customer's goals, ensuring that complex product features are clearly explained and understood. Guide customers through product setup and ensure they are equipped for success from day one. Customer Education and Optimization: Work closely with customers to understand their specific goals and provide customized product information and best practices to help them achieve their desired outcomes efficiently. Proactively identify and remove roadblocks such as product-related issues, poor implementation, or gaps in customer knowledge that hinder their progress. Provide high-quality, ongoing educational materials and support to enhance product usage and adoption. Product Adoption and Retention: Collaborate with internal teams (e.g., customer support, product development) to address customer concerns and ensure timely issue resolution. Play a critical role in improving product adoption rates and increasing customer retention by fostering positive relationships and engagement strategies. Use insights from customer interactions to provide feedback to internal teams for continuous product improvement. Video Demonstrations and Educational Content: Create professional-grade video demonstrations, tutorials, and educational content to help customers better understand and utilize product features. Develop comprehensive onboarding materials, including step-by-step guides, video walkthroughs, and other resources that assist customers in achieving success with our products. Qualifications: Bachelor s degree in Business, Marketing, or a related field. 3-5 years of experience in product onboarding, customer success, or a related customer-facing role. Proven experience delivering product demos and guiding customers through complex product setups. Strong communication, presentation, and problem-solving skills with the ability to distill complex concepts into clear, actionable insights. Expertise in creating educational content, particularly video demonstrations, to support product adoption and customer success. Experience working with CRM systems, customer support tools, and video editing software is highly desirable. Demonstrated ability to build strong customer relationships and contribute to improving customer retention. Self-motivated and organized, with a proactive approach to solving customer challenges. Top Reasons to Work with Us: Join a fast-paced team of like-minded individuals who share your passion for customer success and technology. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and advanced technologies. Enjoy a high-growth work environment with ample learning and development opportunities. Competitive compensation package based on experience and skill. Qualification : Bachelors degree in Business, Marketing, or a related field.

Job Overview: We are looking for a result-oriented Collection Officer to join our team. The ideal candidate will have previous experience in the collections process, particularly in handling overdue payments and managing financial information. This position requires excellent communication skills, a critical listening ability, and a persuasive approach to ensure timely payments and maintain customer relationships. Responsibilities: Debt Collection: Follow up on overdue payment cases, ensuring timely collection and resolution of outstanding payments. Case Management: Review and update allocated cases regularly, ensuring accurate documentation and progress toward payment resolution. SOP Compliance: Follow standard operating procedures (SOPs) set by the company to ensure adherence to best practices and policies in collections. Client Interaction: Negotiate and communicate effectively with clients to resolve payment issues and handle any inquiries. Multitasking: Manage multiple tasks efficiently, prioritizing to meet deadlines and achieve monthly payment resolution targets. Escalation Management: Escalate complex issues when necessary to ensure timely resolution and proper handling of challenging cases. Requirements: Experience: Minimum of 2 years experience as a Collection Officer or in a similar role, preferably in the financial or healthcare sector. Negotiation Skills: Strong ability to negotiate with clients, resolve conflicts, and secure payments while maintaining professionalism. Communication Skills: Excellent verbal and written communication skills, with the ability to speak persuasively and listen actively. Attention to Detail: Strong organizational skills with attention to detail and accurate record-keeping. Time Management: Ability to prioritize tasks effectively to meet targets and deadlines. Preferred Skills: Experience in US collections or healthcare collections (if applicable). Familiarity with debt collection regulations and best practices. What We Offer: Competitive salary and performance-based incentives. A dynamic work environment with growth opportunities. If you're a driven individual with a proven track record in collections, apply today to join our team!

About the Role: We are seeking an organized and proactive Project Coordinator to join our team in Mohali. This role involves supporting the project management team by coordinating project activities, managing schedules, and ensuring effective communication among team members. The ideal candidate will be highly organized, detail-oriented, and experienced in project management. Responsibilities: Project Coordination: Assist in the planning and execution of projects, ensuring they are delivered on time and within scope. Coordinate project activities and resources, ensuring effective communication among team members. Scheduling and Planning: Create and maintain project schedules, timelines, and milestones. Organize and schedule meetings, prepare agendas, and document meeting minutes. Documentation and Reporting: Maintain accurate and up-to-date project documentation, including project plans, status reports, and risk assessments. Prepare regular reports on project progress, risks, and issues for the project management team. Communication: Facilitate communication between project stakeholders, including team members, clients, and management. Ensure that project updates and changes are communicated effectively to all relevant parties. Support: Provide administrative support to the project management team, including tracking project expenses and coordinating logistics. Assist in resolving project-related issues and conflicts. Qualifications: Bachelor s degree in Business Administration, Project Management, or a related field. Proven experience in project coordination or management. Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in MS Office suite and project management tools. Ability to handle multiple tasks and prioritize effectively. Detail-oriented with strong problem-solving skills. Motivated self-starter with a keen interest in project management. Top Reasons to Work with Us: Gain hands-on experience in a fast-paced, innovative tech environment. Work alongside a talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and supportive work environment that fosters learning and development. Competitive compensation package based on experience and skill. Qualification : Bachelors degree in Business Administration, Project Management, or a related field.

Job Title: React Native Developer / Front-End Developer Job Type: Full-time Job Description: We are looking for a highly skilled React Native Developer or Front-End Developer to join our team. As a React Native Developer, you will be responsible for building high-performance mobile applications that operate on multiple operating systems, such as Android, iOS, and Windows. You should be a creative problem solver, capable of working well within a team and taking initiative on new ideas and projects. The ideal candidate will have expertise in building applications with React Native and will possess the ability to create user interfaces from prototypes and wireframes while integrating third-party APIs and maintaining a clean, functional codebase. You will play a crucial role in delivering high-quality applications that meet client needs and provide a great user experience. Key Responsibilities: App Development: Architect, build, and maintain high-quality React Native applications with clean, well-documented code. UI Development: Implement pixel-perfect user interfaces that match design prototypes and wireframes. Performance Optimization: Implement modern, smooth animations and transitions to enhance the user experience. API Integration: Integrate third-party APIs to extend the functionality of applications. Testing: Write unit and integration tests to ensure code quality and application stability. Application Deployment: Release applications to Apple App Store and Google Play Store. Native Modules: Work with native modules as needed to add platform-specific functionality. Team Collaboration: Collaborate closely with other React Native developers, project managers, QA professionals, and designers to deliver projects on time and according to requirements. Client Interaction: Understand project requirements, engage in client discussions, and ensure timely delivery of high-quality products. Continuous Improvement: Stay updated on the latest React Native best practices and frameworks to contribute to the improvement of the development process. Project Management: Help in the estimation of effort and time for project milestones. Ensure projects are delivered within scope and budget. Skills and Experience Required: React Native: Strong knowledge of React Native development, including creating cross-platform mobile applications. Front-End Skills: Experience with HTML, CSS, JavaScript, and JS frameworks (React.js, Redux, etc.). Native Development: Experience with Swift, Objective-C, and Java is a plus, though not required. UI Design: Proficient in creating modern, smooth, and intuitive UI and UX experiences. Problem-Solving: Ability to work through challenging React Native issues and contribute to community libraries. Continuous Integration: Experience in building and maintaining CI/CD pipelines for React Native applications. Testing: Solid understanding of unit and integration testing. Client-Facing: Experience in understanding client requirements, project planning, and managing expectations. Project Experience: At least 4 years of experience working on React Native applications and successfully delivering them. Responsibilities: Evaluate Competitors: Assess the competition and contribute to planning and strategy development. Client Relationship: Interact with clients to clarify project requirements and deliver successful results. Budget and Revenue Management: Ensure appropriate project budgeting and focus on revenue growth. Timely Delivery: Guarantee that all projects are delivered on time and meet the set objectives. Technology Adoption: Continuously explore new technologies and best practices to improve app performance and development processes. What We Offer: Collaborative Work Environment: Work alongside experienced developers, designers, and project managers in a dynamic team. Growth Opportunities: Take on leadership roles and grow with the company as we scale. Competitive Salary: Enjoy a competitive salary and benefits package. Work-Life Balance: We prioritize a healthy work-life balance with flexible working arrangements. If you have the skills to develop cutting-edge mobile applications and thrive in a collaborative team environment, we would love to have you join us. Apply now to be a part of our dynamic team!

Job Title: Quality Analyst (QA) Job Type: Full-time Company Overview: WebGuruz Technologies Pvt. Ltd., Mohali At Webguruz, we redefine excellence in Digital Marketing and Software Development. With 16 years of industry leadership, we have consistently delivered high-end solutions that drive business success and maximize client satisfaction. Our vision is simple yet powerful to provide cutting-edge, scalable, and results-driven solutions that empower businesses to thrive in an ever-evolving digital landscape. We foster a culture of innovation, collaboration, and continuous learning, ensuring that every team member grows both professionally and personally. Joining Webguruz means stepping into a dynamic ecosystem where you get to work with the latest technologies, tackle challenging projects, and make a real impact. We are dedicated to nurturing talent, encouraging creativity, and pushing the boundaries of what's possible. Be part of a team that blends expertise with innovation. Let s build the future together. Job Summary: We are looking for a Quality Analyst (QA) with 1 to 3 years of experience to ensure the quality and functionality of web and software applications. The ideal candidate should have a keen eye for detail, strong analytical skills, and expertise in testing methodologies to identify and resolve issues efficiently. You will be responsible for manual and automated testing, reporting bugs, and ensuring a seamless user experience. You will collaborate with developers and designers to enhance product performance and meet industry standards. Responsibilities: Review and analyze system specifications. Collaborate with QA Engineers to develop effective strategies and test plans. Execute test cases (manual or automated) and analyze results. Evaluate product code according to specifications. Create logs to document testing phases and defects. Report bugs and errors to development teams. Help troubleshoot issues and provide solutions. Conduct post-release/post-implementation testing. Work with cross-functional teams to ensure quality throughout the software development lifecycle. Required testing skills: Bug Testing, API Testing, Database Testing. Requirements & Skills: Proven experience as a Quality Assurance Tester or similar role. Experience in project management and QA methodology. Familiarity with Agile frameworks and regression testing is a plus. Ability to document and troubleshoot errors. Working knowledge of test management software and SQL. Hands-on experience with Postman, Jira, and Bug Testing. Excellent communication skills. Strong attention to detail and analytical thinking. Good organizational skills to handle multiple tasks efficiently. Educational Qualifications: Bachelor s or Master s degree in Computer Science, Information Technology, or a related field (BSc/BTech/MCA/BCA). Soft Skills Required: Strong analytical and problem-solving skills to identify and resolve issues effectively. Excellent communication skills to collaborate with developers, designers, and stakeholders. Detail-oriented mindset to ensure high-quality testing and bug detection. Good time management and organizational skills to handle multiple projects efficiently. Adaptability and willingness to learn new testing tools and technologies. A team player with a proactive approach to identifying process improvements. What You Get: Work with top clients on exciting projects. Chance to work with international clients and gain global experience. 5-day work week for better work-life balance. Modern office infrastructure with the latest technology. Medical insurance for health security. Freedom to try new ideas and experiment with designs. Friendly and supportive team environment. If you are passionate about delivering high-quality products, eager to learn, and ready to contribute to a dynamic team, we would love to hear from you! Apply now and join us in shaping the future of digital solutions! Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field (BSc/BTech/MCA/BCA).

About Us At VT Netzwelt, we are a global technology leader specializing in crafting innovative web, mobile, and e-commerce solutions. With a team of 130+ experts, we are committed to delivering cutting-edge solutions that empower businesses to thrive in the digital age. We serve a diverse clientele, ranging from Fortune 500 companies to promising startups. Position Summary We are looking for a talented and motivated Senior Frontend Developer / Senior Web Designer to join our dynamic team. The ideal candidate will be responsible for designing and implementing visually appealing and user-friendly web interfaces using modern frontend technologies. Key Responsibilities Develop and Maintain Web Interfaces: Design and implement responsive, user-friendly web interfaces using HTML, CSS, Bootstrap, and JavaScript. Ensure web applications are optimized for performance and scalability. Collaboration with Design & Backend Teams: Work closely with the design and backend teams to convert UI/UX designs into functional web components. Cross-Browser Compatibility & Troubleshooting: Ensure cross-browser compatibility and resolve UI-related issues promptly. Implement Web Development Best Practices: Integrate the latest frontend trends and technologies to enhance user experience and functionality. Stay Updated: Keep up to date with the latest frontend technologies and best practices in web development. Required Skills Experience: 4 to 5 years of relevant experience as a Frontend Developer. Technical Proficiency: Strong expertise in HTML, CSS and frameworks such as Bootstrap, Tailwind, SASS/LESS. Experience in responsive design using Flexbox, Grid, and media queries. Familiarity with SEO best practices for HTML structure and content. Design Tools: Experience with Figma and Adobe XD for interpreting designs. Version Control: Proficiency with Git or other version control systems. Problem-Solving & Attention to Detail: Strong problem-solving skills and a keen eye for detail. Bonus Skills (Optional but Preferred): Experience in building and customizing themes for CMS platforms like WordPress, Magento, Shopify, Wix, and HubSpot. Knowledge of JavaScript and frameworks like React, Angular, or Vue.js is a plus. Join our team and help shape the future of web development with innovative, user-friendly, and high-performance web applications!

Position Title: Software Engineer / Associate Software Engineer (Magento) Job Summary: We are looking for a Magento Developer with 1-3 years of experience to join our team. The ideal candidate should have hands-on experience in Magento theme customization, module development, and performance optimization. The role requires strong problem-solving skills, coding expertise, and the ability to work both independently and collaboratively in a team. Key Responsibilities: Customize and develop Magento themes, modules, and extensions. Work with PHP, MySQL, MVC architecture, and Zend Framework. Implement and maintain Magento Commerce/Enterprise solutions. Ensure code quality, performance optimization, and security best practices. Debug and troubleshoot Magento-related issues efficiently. Optimize database queries and performance tuning. Follow PSR coding standards, Git-based workflows, and agile methodologies. Familiarity with web servers (Apache, Nginx), CDN, and distributed caching (Memcache, Redis). Stay updated with Magento trends, security patches, and emerging technologies. Good to Have: Work with GraphQL, Magento PWA, and headless implementations (preferred but not mandatory). Implement third-party integrations (ERPs, Payment Gateways, 3PL, etc.). Work with Hyva. Desired Candidate Profile: 1-3 years of hands-on experience with Magento development. Strong understanding of Magento fundamentals and architecture. Experience with GIT/SVN, CSS, JavaScript, jQuery. Ability to work independently and troubleshoot complex issues. Knowledge of debugging tools and security best practices. A problem-solving mindset with a focus on smart and efficient solutions. Passion for learning new technologies and implementing best coding practices. Good communication and collaboration skills to work in a team environment.

Job Title: WordPress Developer Experience: 5+ years | Opening(s): 1 | Location: Mohali | Department: Digital Marketing Position Summary We are seeking an expert WordPress Developer primarily responsible for back-end development, including creating custom features and plugins. This position requires a combination of programming skills (namely PHP, HTML5, CSS3, and JavaScript) and aesthetics (understanding element arrangements on the screen, the color and font choices, and so on). The candidate should have a strong understanding of industry trends and content management systems. Experience with responsive and adaptive design is strongly preferred. Also, an understanding of the entire web development process, including design, development, and deployment is preferred. Key Responsibilities Architect and Develop Solutions: Design, implement, and maintain scalable and efficient backend solutions using WordPress, ensuring high performance and responsiveness to requests from the frontend. Develop Custom WordPress Code: Extend the platform s functionality as necessary through custom development of WordPress custom post types, plugins, or REST API connections. Manage Back-End Services and Database Configuration: Oversee technical aspects of the CMS and server-side configurations for optimal performance. Maintain WordPress Core and Plugin Software: Regularly test and implement software updates related to WordPress core, plugins, or theme files. Troubleshoot and Resolve Issues: Address website bugs or problems related to themes, plugins, or hosting environments. Optimize Website Performance: Code and test websites to adhere to standards set forth by Google s PageSpeed Insights, Page Experience, and Core Web Vitals reporting. Frontend Development: Hands-on knowledge of creating visually appealing and user-friendly interfaces using HTML, CSS, JavaScript, and popular frameworks, ensuring a seamless user experience across various devices and browsers would be a plus but not mandatory for this role. Collaborate with Designers and Frontend Devs: Work alongside UX/UI designers and other frontend developers to translate design into a functional and engaging user experience. Develop Websites: Code responsive and user-friendly websites based on client specifications or approved graphic design files. This includes the creation or customization of WordPress template files. Adhere to Development Standards and Best Practices: Maintain high code quality that adheres to community standards for accessibility, CSS coding, PHP coding, HTML coding, JavaScript coding, and Semantic HTML5 standards using a consistent markdown style guide. Implement SEO Best Practices: Optimize website templates for SEO strategies and techniques outlined by in-house SEO and Google best Practice. Conduct Cross-Browser and Cross-Device Testing: Create a consistent user experience across various platforms and devices. Stay Updated on WordPress Updates: Research, learn, and implement the latest WordPress software and coding updates. Provide Technical Support and Training: Offer support and training to clients or internal teams for managing and updating the WordPress CMS. Maintain Comprehensive Documentation: Document code, solutions, and methodologies for future reference or team member use. Skills and Qualifications Bachelor s Degree in Computer Science or related field, or equivalent experience. 5+ years of development experience with WordPress. Experience working with a variety of WordPress plugins. Supported the use of custom WordPress themes and plugin development. Experience with PHP development and PHP frameworks. Working knowledge of SQL, JavaScript, HTML, and CSS. Working knowledge of front and backend development. Familiarity with code versioning tools (GitHub). Ability to manage multiple projects and deliverables simultaneously. Desire to learn and take on new challenges. Experience setting up development environments. Familiarity with ITSM tools (ServiceNow). Knowledge of security controls. Ability to develop user stories to address user requirements. Working knowledge of Linux. Understanding of agile development tools, especially Micro Focus ALM suite. Personal Attributes The successful candidate must have excellent communication and interpersonal skills. Excels in a fast-paced, results-oriented environment with the ability to adapt to change quickly. A teamwork attitude, willing to take on extra tasks and see them through. Acute attention to detail and problem-solving technical skills are also necessary attributes for the role. Join our team and be part of creating impactful campaigns that make a difference for our clients. If you re a creative thinker with a passion for words and a drive to succeed, we d love to hear from you! Qualification : Bachelors Degree in Computer Science or related field, or equivalent experience.

About the role: We are seeking a highly skilled and motivated experienced Mobile Developer with a focus on React Native to join our team. This role is ideal for developers with over a year of experience in mobile application development who are passionate about building performant, cross-platform mobile applications. You will be responsible for designing and developing mobile applications that provide seamless experiences to our users. What You Need for this Position: Proven experience in mobile development using React Native. Strong knowledge of JavaScript and its ecosystem. Experience with mobile app development for both iOS and Android platforms. Proficiency in RESTful APIs and integration with mobile applications. Familiarity with modern mobile development tools, libraries, and frameworks. Strong understanding of mobile UI/UX best practices and design principles. Experience with version control tools such as Git. Knowledge of mobile app performance optimization techniques. Strong problem-solving skills and attention to detail. Ability to work methodically, manage priorities, and meet deadlines. Excellent communication skills and the ability to collaborate effectively with team members. Bachelor s degree in Computer Science or related field (or equivalent experience). What You Will Be Doing: Design and develop high-quality, scalable, and maintainable mobile applications using React Native. Write reusable, testable, and efficient code. Collaborate with cross-functional teams including designers and product managers to deliver engaging user experiences. Implement and optimize mobile app features for both iOS and Android. Integrate third-party APIs and services into mobile applications. Ensure the performance, quality, and responsiveness of applications. Identify and fix bottlenecks, bugs, and other issues in the code. Stay updated with the latest industry trends and mobile development best practices. Contribute to team efforts by delivering high-quality work within established timelines. Participate in code reviews and provide constructive feedback to peers. Top Reasons to Work with Us: Join a fast-paced team of like-minded individuals who share the same passion as you with whom you'll tackle new challenges every day. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and high-growth work environment that fosters learning and development. Competitive compensation package based on experience and skill. Qualification : Bachelors degree in Computer Science or related field (or equivalent experience).

we Are Seeking A Highly Motivated And Enthusiastic Individual To Join Our Customer Success Team. As A Member Of This Team, You Will Play A Crucial Role In Building Relationships With Potential Clients And Driving Sales Growth. If You Enjoy Engaging With People, Have Excellent Communication Skills, And Are Driven To Achieve Results, This Position Is Perfect For You. what You Need For This Position bachelor's Degree In Business, Marketing, Or A Related Field proven Experience In A Customer Success Or Account Management Role, Preferably In The It Sector strong Interpersonal And Communication Skills, With The Ability To Build Rapport And Effectively Engage With Clients excellent Problem-Solving And Analytical Skills, With A Data-Driven Approach To Decision-Making ability To Manage Multiple Clients And Projects Simultaneously, While Maintaining A High Attention To Detail self-Motivated And Proactive, With A Passion For Delivering Exceptional Customer Experiences familiarity With Crm Software And Customer Success Tools Is A Plus ability To Thrive In A Fast-Paced And High-Pressure Environment. demonstrated Eagerness To Learn, Grow, And Contribute To The Team's Success. availability For Full-Time In-Office Work. what You Will Be Doing serve As The Primary Point Of Contact For Assigned Clients, Building Strong Relationships And Understanding Their Business Needs And Objectives proactively Engage With Clients To Ensure They Are Maximizing The Value Of Our Products And Services provide Product Demonstrations, Training, And Onboarding Support To Clients identify Opportunities For Upselling And Cross-Selling Based On Client Needs And Goals collaborate With Internal Teams To Address Client Issues And Concerns In A Timely Manner monitor Client Usage And Performance Metrics To Identify Areas For Improvement And Make Recommendations conduct Regular Business Reviews And Present Reports To Clients On Their Progress And Achievements act As A Trusted Advisor To Clients, Offering Strategic Guidance And Best Practices stay Updated On Industry Trends And Developments To Provide Relevant Insights And Recommendations To Clients foster A Culture Of Customer Success Within The Company And Contribute To The Overall Improvement Of Our Customer Success Processes And Strategies conduct Research To Identify New Business Opportunities And Stay Updated On Industry Trends. visiting Potential Prospects In Person To Provide Demonstrations Of Our Products And Services. onboard New Partners And Ensure Their Successful Integration With Our Products And Service cultivate Long-Term Relationships With Partners And Customers And Maximize Sales Opportunities. meet Departmental Goals And Achieve Key Performance Indicators (kpis). assist With Other Duties As Assigned To Support The Overall Success Of The Team. Qualification : bachelor's Degree In Business, Marketing, Or A Related Field

Job Description : We are looking for a QA Tester to assess Mobile App/ Website quality through manual testing. You will be responsible for finding and reporting bugs and glitches. You will ensure that our Projects, products, applications, and systems work correctly and error-free. Must have Skills : Proven experience as a QA Manual Tester Team Player Ability to document and troubleshoot errors Working knowledge of test management software (e.g. qTest, Zephyr) and SQL Excellent communication skills Attention to detail Analytical mind and problem-solving aptitude Requirements Roles and Responsibilities : Review and analyze system specifications Collaborate with the team to develop effective strategies and test plans Execute test cases and analyze results Evaluate project code according to specifications Create logs to document testing phases and defects Report bugs and errors to development teams Help troubleshoot issues Conduct post-release/ post-implementation testing Work with cross-functional teams to ensure quality throughout the software development life-cycle Key Skills: Manual Testing, Requirement Gathering, Test Planning Quality Analysis, Client Communication, User acceptance testing (UTC), Write test cases. Qualification : Proven experience as a QA Manual Tester