IT AND Logistics Coordinator Jobs in Gurgaon

Job Title: Senior Technical Manager Technical Project Manager Location: Pune, India Experience: 15+ years Education: B.E., B.Tech, MCA, MCS, M.Tech or equivalent (preferably Electronics, E&TC, Computer Science, or IT) About G+D Giesecke+Devrient (G+D) secures billions of lives worldwide by shaping trust in the digital age. With over 170 years of experience and 14,000+ employees across 40 countries, we lead in SecurityTech across Digital Security, Financial Platforms, and Currency Technology. As a reliable partner in the Internet of Things (IoT) space, we provide complete connectivity solutions from SIM, eSIM, and iSIM technology to global connectivity services empowering mobile network operators, automotive manufacturers, tech companies, and logistics providers. Join us to actively shape the digital transformation journey with cutting-edge IoT and connectivity solutions. Role Summary As a Senior Technical Manager (Technical Project Manager), you will lead complex, cross-functional projects spanning multiple departments and geographies. You will be the bridge between business and technology, driving project execution from initiation through closure, ensuring on-time, on-budget, and high-quality delivery. Key Responsibilities Lead and manage multi-departmental, multi-location initiatives with a strong technical component. Utilize deep understanding of SDLC; prior experience as a software developer in C# or Java is a plus. Manage software deployments across environments (Dev, QA, Stage, Pre-prod), with Ansible scripting experience preferred. Drive stakeholder coordination and alignment; manage project charter and scope changes effectively. Oversee end-to-end project delivery: planning, execution, transition, and closure, covering scope, timelines, dependencies, and priorities. Forecast and manage resource needs; prepare and manage project budgets. Monitor project metrics (budget, schedule, scope, quality) ensuring successful delivery and acceptance. Identify, evaluate, and mitigate project risks with contingency planning. Provide consistent status updates and presentations to stakeholders, including executives and clients. Champion continuous process improvements and best practices in project execution. Manage projects using both Waterfall and Agile methodologies; adept at sprint planning and Program Increment (PI) planning. Lead and coordinate remote teams and stakeholders across multiple geographies. Use tools like JIRA, Confluence, Microsoft Project, Excel, and PowerPoint effectively. Mentor and aspire to manage teams, creating compelling presentations for diverse, cross-cultural audiences. Required Skills & Experience 15+ years of relevant experience, including 5-8 years in engineering project management roles. Bachelor s or Master s degree in a relevant field (Engineering, Computer Science, IT, etc.). Strong leadership, interpersonal, and communication skills; fluent in English with experience interfacing directly with executives and clients. Proven ability to manage complex, ambiguous projects and bring structure to cross-functional efforts. Solid experience working with global product and engineering teams. Strong knowledge of Product Life Cycle Management (PLM). Deep understanding of Agile frameworks and experience in sprint and Program Increment planning. Ability to simplify complex technical concepts for non-technical stakeholders. Influential leadership style with the ability to build consensus and drive change beyond formal authority. Self-motivated, enthusiastic, adaptable, customer-focused, and a collaborative team player. Our people are our greatest asset. We offer an inspiring, diverse work environment grounded in professionalism and human values. Join us to contribute to solutions that improve the security and efficiency of billions of lives worldwide. Qualification : Bachelors or Masters degree in a relevant field (Engineering, Computer Science, IT, etc.).

Job Title: Senior Product Manager SaaS & Logistics Tech | Gurgaon, Haryana Location: Gurgaon, Haryana, India Job Type: Full-time Department: Product Management Industry: SaaS | Logistics & Supply Chain Technology Company: Shipsy About Shipsy Shipsy is a fast-growing global SaaS company transforming logistics and supply chain operations through intelligent automation and end-to-end visibility. Our platform enables enterprises to streamline freight and delivery management, optimize costs, and enhance customer experience all while driving sustainable logistics practices. We serve over 190+ global businesses, facilitating the movement of 2+ million shipments daily, and are rapidly expanding across the Middle East, Southeast Asia, and Europe. With regional headquarters in Dubai and strong momentum in revenue, team growth, and customer base, we are poised for continued global scale. Backed by top investors like Sequoia Capital and InfoEdge, our team consists of experts from institutions like MIT Media Lab, IITs, and top-tier companies like Microsoft, Samsung Research, and Morgan Stanley. Role Overview: Senior Product Manager As a Senior Product Manager, you will play a strategic role in shaping the roadmap and evolution of Shipsy's platform. You ll work cross-functionally with Engineering, Sales, Customer Success, and Design to define product vision, drive feature development, and deliver scalable logistics solutions that generate measurable impact for our enterprise clients. This is a high-impact position that requires a mix of business acumen, customer empathy, and a strong product mindset in the SaaS and supply chain domain. Key Responsibilities Own end-to-end product lifecycle from ideation to launch to iteration for core features of the Shipsy platform. Collaborate with customers and internal stakeholders to gather insights and define user stories, requirements, and acceptance criteria. Deeply understand customer workflows and business needs to ensure product solutions align with measurable outcomes. Drive platform adoption by designing intuitive, value-driven experiences that address pain points and unlock efficiencies. Prioritize features using data, customer feedback, and market trends to inform product strategy and decision-making. Work closely with Engineering to ensure timely and high-quality delivery of product features. Identify and track key performance metrics for product performance, adoption, and ROI. Serve as a customer advocate, proactively capturing feedback and channeling it into continuous product improvements. Requirements & Qualifications 4+ years of Product Management experience in SaaS, logistics tech, or enterprise software environments. Strong understanding of B2B workflows, supply chain processes, or logistics platforms. Exceptional analytical and problem-solving skills; ability to translate complex business needs into clear, executable solutions. Excellent communication and stakeholder management skills. A strong sense of ownership, curiosity, and passion for building scalable, customer-centric products. Bachelor s degree in Engineering, Computer Science, or Business; MBA is a plus. What Makes This Role Exciting Be a part of a high-growth company driving transformation in a trillion-dollar industry. Work alongside top-tier talent in a collaborative, agile, and innovation-focused environment. Influence the roadmap of a platform used by global leaders like Reliance, UPS, Zepto, DTDC, and Burger King. Access professional development programs, international mobility options, and unique employee perks such as a scholarship program. Join Us at Shipsy If you are passionate about solving real-world problems, influencing product direction, and working in a fast-paced, purpose-driven SaaS company, then Shipsy is the right place for you.

Job Title: Executive Assistant Location: Gurgaon, India Job Type: Full-Time Experience Level: 5-10 Years About the Role: The Executive Assistant to the CEO plays a vital role in ensuring the smooth functioning of the CEO s daily operations, maximizing their effectiveness by handling various administrative tasks and projects. This is a highly organized, proactive, and discreet position that requires exceptional communication, interpersonal, and time management skills. As an Executive Assistant, you will have the opportunity to work closely with the CEO and senior leadership, contributing to the success of the organization. The role demands a person who can manage multiple priorities and deadlines in a fast-paced and dynamic environment. Key Responsibilities: 1. Calendar Management Proactively manage the CEO s calendar, scheduling and rescheduling meetings, appointments, and travel plans. Prioritize and manage conflicting schedules effectively, ensuring the CEO is well-prepared for all engagements. 2. Travel Arrangements Book and manage all domestic and international travel arrangements including flights, accommodations, and ground transportation. Prepare travel itineraries and ensure all necessary documents and approvals are in place. 3. Vendor Coordination Coordinate with vendors for various office services, such as office supplies, catering, maintenance, and IT support. Establish and maintain strong relationships with key vendors to ensure efficient operations. 4. Communication Management Screen, direct, and prioritize phone calls and emails. Take and distribute meeting minutes, ensuring accurate and timely documentation. Draft and proofread correspondence, including emails, reports, and presentations. 5. Task Management Manage and prioritize the CEO s daily tasks and projects, ensuring all deadlines are met. Maintain accurate records of all ongoing tasks, ensuring completion within specified timeframes. 6. Meeting Preparation Prepare meeting materials such as presentations, agendas, and supporting documents. Conduct thorough research and gather information as needed to ensure comprehensive meeting preparation. 7. Office Management Oversee general office administration, including supply management, equipment maintenance, and office organization. Assist with special projects, events, and corporate activities as needed. 8. Confidentiality Ensure the highest level of confidentiality regarding all company and CEO-related matters. Key Requirements: 6+ years of experience as an Executive Assistant to a senior executive, preferably in a fast-paced environment. Proven ability to manage multiple priorities and deadlines effectively while maintaining attention to detail. Excellent written and verbal communication skills along with strong interpersonal skills. Highly organized with superior time management and multitasking abilities. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant tools. Ability to work independently and as part of a team. Strong problem-solving and decision-making skills. Discretion and trustworthiness are paramount, with the ability to handle sensitive information. Resourceful and proactive in handling tasks and challenges. Adaptability to changing priorities and a fast-paced environment. Willingness to travel within the city as needed for business tasks and meetings. Strong recommendations from previous managers. Flexible Benefits: Stock Options: Every employee is rewarded for a successful company outcome. Health Insurance: Comprehensive health coverage for you and your family, including a health policy of INR 3 lakh and INR 10 lakh of Personal Accident Insurance. MacBook: A MacBook for all employees, regardless of role, to ensure flexibility in work. Impactful Role: As an Executive Assistant, you ll have the opportunity to directly support the CEO and contribute to the company's strategic success. Dynamic Environment: Work in a fast-paced, innovative environment that values ownership and collaboration. Growth Opportunities: Be part of a thriving organization with ample opportunities for career growth and personal development. If you are an experienced Executive Assistant with the ability to handle multiple tasks and provide strategic support to leadership, we would love to hear from you. Apply now to be part of a dynamic team!

About Shiprocket: At Shiprocket, we are on a mission to make e-commerce simple, accessible, and trustworthy. We empower e-commerce sellers with AI-driven technology and reliable services, covering everything from conversion and order fulfillment to shipping, customer communication, and returns management. Our platform scales data, workflows, and supply chains, providing sellers with everything they need to deliver an exceptional customer experience. What It s Like to Work at Shiprocket: Our culture is built on the following principles: Key to True Innovation: We thrive under constraints and use them as opportunities to innovate. Speed Above All Else: We prioritize quick decision-making and actions that make the most impact. Be Ruthlessly Frugal: Efficient use of resources drives growth. Say It Like It Is: We value honesty and directness in communication. We re Not A Family, We re A Sports Team: We are here to win and accomplish great things together. Customer-First Mentality: Our focus is always on delivering outstanding experiences for our customers. Role Overview: Shiprocket s Engineering Team is focused on driving innovation and excellence within the e-commerce and logistics industries. We are dedicated to developing cutting-edge technology solutions that empower businesses to scale efficiently, optimize operations, and deliver outstanding customer experiences. With a focus on automation, data-driven decision-making, and seamless integrations, we aim to revolutionize how merchants, customers, and logistics providers interact. We are looking for a Data Analyst with 2-6 years of experience to help support our diverse business units (Finance, Product, Operations, Marketing, etc.) by leveraging insights derived from analyzing large datasets. The ideal candidate will be proficient in data mining, analytical methods, data tools, and model development and implementation. Roles and Responsibilities: Data Preparation & Analysis: Gather and analyze data to generate reports that provide actionable insights to business teams. Support the strategic planning of new AI or data-centric products. Insight Generation: Analyze key metrics and performance indicators to identify the root causes of inefficiencies or defects in processes, helping teams drive improvements. Collaboration with Business Teams: Collaborate proactively with various internal business teams to enhance project outcomes, focusing on optimizing resource utilization and ensuring timely completion. Report Creation: Build and maintain reports that communicate key findings and trends clearly to management, facilitating data-driven decision-making. Continuous Improvement: Recommend and implement improvements based on data insights, contributing to better operational efficiencies. Preferred Skills & Qualifications: Business & Statistical Acumen: Ability to translate business questions into statistical solutions and communicate insights effectively. Data Analytics Proficiency: Expertise in SQL, PL/SQL, BigQuery, and Snowflake. Experience in scripting languages like Python is highly desirable. Analytical Tools & Methodologies: Strong understanding of OLTP/OLAP databases, data analytics tools, and methodologies. Hands-on experience in data mining and statistical modeling. Data Visualization Skills: Experience with tools such as Metabase (preferred) and advanced Excel to present data insights in an accessible format. Cloud Services Knowledge: Familiarity with AWS services is a significant advantage. Problem-Solving: Proactive mindset with the ability to identify challenges and develop practical solutions to improve processes and drive business results. At Shiprocket, we offer a dynamic, fast-paced work environment where you ll have the opportunity to make a significant impact. You'll work alongside a talented team that embraces innovation, prioritizes customer satisfaction, and continuously pushes the envelope to redefine e-commerce logistics.

Area Service Delivery Manager Artificial Lift (ALS) - India Join the Service Delivery Team Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team provide technical expertise to meet our client expectation in Artificial Lift requirement. We provide customers with the peace of mind needed to reliably and efficiently improve their operations. Partner with the best As the Area Service Delivery Manager Artificial Lift (ALS) - India, you will have full accountability for achieving the business key performance indicators as well as managing all activities in India including responsibility for P&L, Account Management Teams, and all Product Line personnel in-country. As Area Service Delivery Manager ALS - India, you will be responsible for: Managing the growth of business for ALS in India Participating in the Baker Hughes HSE Management System, including compliance to the policies, management standards and specific procedures that apply Ensuring employee accountability and full compliance with all company standards Managing all ALS business performance for India (Fiscal, Operational Delivery, Inventory) Managing the development and effective execution of Service Delivery to grow profitable market share in the cluster Managing people and performance Communicating business plans to executive management (Region and Product Line) Providing guidance, work direction and coaching to operational and field staff, development of talent Collaborating with sales/commercial teams as well as direct interaction with customers in the cluster to understand the activity forecast (volume and complexity) Handling complex medium term project processes and department has to define approaches. Fuel your passion To be successful in this role you will: Have a Bachelor's degree (Electrical/Mechanical/Petroleum Engineering) from an accredited university or college Have a minimum of 10 years of experience in Artificial Lift with at least 5 years in a Business Management role in Artificial Lift Have sound commercial understanding of P&L, balance sheet, commercial and contractual language Be well organized with good communication, inter-personal skills as a leader, with clients and with Baker Hughes Executive Leadership Have the ability to collaborate across functions, Product Lines & geographies to further Baker Hughes growth Have a mind set of customer intimacy and continuous engagement to ensure excellence in service delivery Have excellent communication, negotiation, interpersonal and leadership skills. Be comfortable and flexible to work with several countries/time zones Have established project management & strategic business planning skills Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Occasional remote working as required Flexibility within the day or week to get the job done Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward making it safer, cleaner and more efficient for people and the planet. Join Us: Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Qualification : Have a Bachelor's degree (Electrical/Mechanical/Petroleum Engineering) from an accredited university or college

Workplace & Transport Coordinator Location: Gurugram, India About MongoDB MongoDB empowers innovators to create, transform, and disrupt industries by unlocking the power of software and data. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available across 115+ regions on AWS, Google Cloud, and Microsoft Azure. With offices worldwide and 175,000+ new developers signing up each month, we help organizations modernize legacy workloads, embrace innovation, and build AI-powered applications. Position Overview This is a dynamic role requiring proactive problem-solving, multitasking, and a commitment to maintaining a world-class workplace. You will work alongside a strong local and global team, including the Workplace Manager, Transport Coordinator, and Workplace Coordinator, to create an engaging and efficient office environment. Key Responsibilities Workplace Operations & Facility Management Maintain a safe, professional, and clean workplace, ensuring compliance with regulatory standards. Oversee Annual Maintenance Contracts (AMCs), ensuring timely renewals and service adherence. Conduct daily facility inspections, proactively addressing issues and maintaining high workplace standards. Collaborate with IT, HR, and local leadership on workplace projects, onboarding, and events. Track and resolve employee requests efficiently through the internal ticketing system. Support or lead facility improvement and expansion projects as needed. Transport Coordination Assist the Transport Coordinator with daily operations, including shift coverage when required. Allocate transport, assign routes, and ensure smooth communication with employees and transport providers. Ensure strict compliance with company transport policies and employee safety guidelines. Collect and analyze feedback to drive continuous improvements in transport services. Maintain a seamless and reliable office commute experience for employees. Vendor & Procurement Management Establish and maintain relationships with vendors for repairs, maintenance, and operational needs. Partner with Procurement and Finance teams to negotiate contracts and ensure timely payments. Manage purchasing databases to ensure budget adherence and process efficiency. Monitor vendor performance and project success rates. Qualifications & Skills 4+ years of experience in workplace operations, facility management, and/or transport administration. Strong knowledge of hard services (HVAC, electrical, plumbing) and vendor management. Excellent problem-solving, organizational, and communication skills. Ability to prioritize tasks, deliver high-quality services, and collaborate across teams. Proficiency in MS Office and workplace management tools. Strong emotional intelligence to interpret and address workplace dynamics effectively. Adaptability and a proactive approach to operational challenges. Success Metrics Positive feedback from local office leaders and stakeholders. Improved facility processes leading to enhanced employee experience and efficiency. A smooth, hassle-free office commute experience through optimized transport operations. We are committed to fostering a supportive and enriching workplace culture. From employee affinity groups to fertility assistance and generous parental leave policies, we prioritize our employees' well-being and growth. Equal Opportunity & Accommodations MongoDB is an equal opportunity employer and provides necessary accommodations for individuals with disabilities. If you require accommodation during the application or interview process, please inform your recruiter. Join us in making an impact on the world with cutting-edge technology and innovation!

Introduction We are a tech-driven company passionate about delivering exceptional customer experiences. Our team ensures seamless support, efficient logistics, and top-notch device management. Join us in a dynamic environment that values innovation, dedication, and proactive problem-solving. You will manage inventory, prepare devices, ensure accurate shipping and documentation, and provide technical support and repairs. Your ability to multitask, solve problems efficiently, and deliver exceptional service will drive operational success and customer satisfaction. Your Job Responsibilities Logistics Operations Handle incoming stock, maintain accurate records, and ensure proper storage. Assess, clean, and prepare devices for reuse or repair to ensure "out-of-the-box" quality. Pack items securely, label them for shipping, and maintain precise records of transactions. Conduct regular inventory checks to ensure accuracy and accountability. Quickly report missing, lost, or damaged items to supervisors. IT Support and Repairs Provide empathetic, personalized assistance via phone, email, and chat for device-related issues (e.g., laptops, smartphones). Diagnose and resolve technical problems efficiently, escalating complex issues when necessary. Perform hardware repairs, including replacing screens, batteries, and other components. Manage software installations, updates, and troubleshooting. Liaise with external vendors when necessary. Ensure all repairs meet company standards through rigorous testing. Identify recurring issues, update knowledge bases, and suggest device and application improvements. Work with colleagues to ensure consistent, high-quality user experiences and brainstorm solutions. Share user insights with product teams and participate in training to stay updated on product features and industry trends. Mobile Device Management (MDM) Demonstrate working knowledge of MDM solutions like Hexnode, Jamf, or similar tools. Configure, enroll, and manage devices through MDM platforms. Implement and manage security and compliance policies via MDM systems. Resolve device-specific issues related to MDM configurations. Skills, Knowledge, and Expertise Essential Skills Experience in logistics, inventory management, and IT support. Working knowledge of Mobile Device Management (MDM) solutions like Hexnode, Jamf, or similar platforms. Strong organizational skills and attention to detail. Knowledge of laptop hardware/software, remote troubleshooting, and device repair. Familiarity with shipping, receiving, and inventory tracking processes. Exceptional communication skills to guide users and explain technical concepts clearly. Ability to speak and communicate effectively in English and Hindi (additional languages are a bonus). Technical Proficiency Experience with Google Suite, CRM, and support ticketing systems. Familiarity with various operating systems (Windows, macOS, iOS, Android). Ability to create shipping labels, manage inventory, and perform cycle counts. Preferred Qualifications Certifications in technical support, logistics, or relevant technology areas. Certifications in Apple IT Support or Microsoft IT Support Specialist are desirable. Experience with device management tools like Apple Business Manager and MDM solutions like Hexnode or Jamf. Prior experience working at laptop/desktop repair centers, with experience in chip-level repairs. Personality Needs Accountable and responsible for support and regular operations. Diligent and detailed with case documentation. Ability to speak up and highlight gaps in the process. Resourceful and solution-focused. This combined role offers a unique opportunity to apply logistics expertise, MDM knowledge, and technical support skills in a fast-paced, customer-focused organization. If you re organized, tech-savvy, and dedicated to delivering outstanding service, we d love to hear from you! We re a people-first company where AI and innovation meet purpose. Guided by values of Openness, Enthusiasm, and Kindness, we invest in your growth and well-being, embracing flexibility, continuous learning, and inclusivity. Benefits: Remote work and flexibility: Customize your schedule. Comprehensive leave policy: 52 weekends, 40 days of consolidated leave, plus special leaves. Inclusive, supportive culture: Diversity and equal opportunities at the core. Medical insurance for you and your family. Professional coaching and mentorship opportunities.

We are looking for a Sales Manager for our Gurugram office who will be expected to perform in areas of Enterprise Sales, IT Software Solutions, and Services Sales. The candidate will majorly responsible for Account Hunting / Direct Sales for solution selling in multiple verticals hence need to be well versed with the dynamics of verticals such as Banking/Education/Insurance/Healthcare /Logistics & Transportation/Telecom/Manufacturing etc. Key Areas: Enterprise Mobility, Enterprise Application, Application Services, Business & Technical Consulting, Consultative Sales Role And Responsibilities: Experience in defining and developing mid and long-term tactical and strategic initiatives for various service offerings of the company Overall Sales Leadership for different international territories like the USA, Europe, Asia Pacific, and Australia Lead & manage inside sales team with campaign planning, targeted list building, outbound campaigning through email & calls, pre-sales & business analysts Drive the Proposal making, qualifying leads, negotiation, etc. Ability to Segment, Target, and Position Radiansys Services to the CXO Level Professionals in Leading Enterprises Develop Strategic and Key Account to Ensure Customer Satisfaction and Revenue Growth Ability to forge partnerships & strategic alliances for long-term association contributing to sustained growth & revenues for the company Create cross-functional collaboration with Delivery managers, Project managers & Business analysts & Technical architects Track industry trends, competition activities, and best practices Revenue responsibilities in excess of $1 Million Required Skills and Capabilities: 5+ years of experience in direct selling and sales management roles with the majority of experience in the USA Experience in sales of Software Automation, Custom Application, Mobile Apps, CRM Tools Accountable to meet Quarterly / Yearly Sales Targets Must be a well-networked professional who can win a new client's logos quickly Must have experience in Corporate Sales and good experience of handling large teams Strong business acumen and industry expertise Experience in managing and directing a sales team Completes sales cycle including preparing proposals, estimation, negotiation, and closure Should have exposure in the mobility domain

Company Overview: Louis Dreyfus Company (LDC) is a leading global merchant and processor of agricultural goods. With a broad range of business lines spanning the entire value chain from farm to fork, LDC is present in over 100 countries and employs around 18,000 people worldwide. Leveraging its extensive asset network and global reach, LDC serves customers and consumers across the globe, making it a key player in the agricultural industry. Job Description: As a Shipment & Documentation Manager at Louis Dreyfus Company, you will be responsible for handling and monitoring shipments in containers for India and third-country execution, ensuring compliance with contractual requirements and conditions. Your expertise in logistics, documentation, and coordination will be crucial to ensuring timely and accurate shipment processing. Key Responsibilities: Shipment Handling & Coordination: Monitor and manage container shipments, ensuring compliance with all contractual terms and conditions. Coordinate with the shipping line, manage freight bookings, and oversee customs formalities and logistics procedures. Letters of Credit (LC): Verify and check letters of credit in accordance with the terms and conditions of contracts. Handle the issuance and presentation of required shipping documents within the specified time frame. Pre and Post-Shipment Documentation: Oversee all documentation related to shipments, including but not limited to customs filings, Bill of Lading, Certificate of Origin, Phytosanitary Certificate, Fumigation Certificate, and BRC issuance. Ensure the closure of Outward Remittance (ORM) with banks. Stakeholder Management: Effectively manage relationships with key stakeholders, including overseas offices, shippers, buyers, and service providers. Communicate clearly and professionally, ensuring smooth coordination across all parties involved. Claims & Insurance Management: Handle claims and insurance matters related to shipments to ensure the protection of company assets and minimize risks. Reporting & MIS: Maintain accurate records and reports, providing insights into shipment progress and highlighting potential delays or issues. Prepare and present timely MIS reports to senior management. Team Management: Lead and manage a team of professionals, ensuring smooth operations and team development. Qualifications & Skills: Experience: 6-8 years of experience in container shipment execution, specifically dealing with Letters of Credit and shipping logistics. Education: Graduate or MBA in a relevant field (Logistics, Business, or International Trade). Skills & Knowledge: In-depth knowledge of operations at Container Freight Stations. Strong understanding of the shipping process, customs regulations, and international trade documentation. Proficiency in managing Letters of Credit and shipping documentation. Ability to effectively manage stakeholders and communicate with overseas offices and service providers. Key Attributes: Proactive, solution-oriented, and able to handle high-pressure situations. Strong team player with the ability to take ownership of tasks. Excellent written and verbal communication skills in English. Ability to maintain positive rapport with clients, buyers, and internal teams. Additional Information: Should be able to work under immense pressure while ensuring timely and accurate documentation. Proactive approach in managing potential shipment issues before they arise. Ability to manage a team and collaborate effectively across functions. Qualification : Graduate / MBA

Position: IT Sales Specialist Experience: 2-3 Years Working Days: 5 Days per Week Working Hours: 9 Hours per Day Qualification: Any Graduate (or equivalent) with relevant experience Job Overview: We are seeking an experienced IT Sales Specialist to drive sales of enterprise IT solutions including data sales, messaging software, and data validation services. The ideal candidate will be skilled in building strong client relationships, identifying business opportunities, and closing deals while maintaining a robust sales pipeline focused on corporate and government sectors. Key Responsibilities: Target Achievement Meet or exceed individual and team sales targets. Drive consistent revenue growth by acquiring and developing new business. Customer Profiling & Prospecting Conduct in-depth research to identify target markets and key decision-makers. Build and maintain a strong sales pipeline focused on corporate and government institutional sectors. Solution Selling Present and sell enterprise-grade IT solutions such as data sales, data markets, messaging software, and data validation services. Align client business needs with appropriate technology solutions. Client Relationship Management Develop and maintain long-term relationships with clients for sustained business growth. Manage full sales cycle from prospecting to closure and payment collection. Strategic Business Development Formulate business plans emphasizing profitability, cost control, and strategic growth. Identify opportunities for cross-selling and up-selling within existing accounts. Training & Development Participate in product training to stay current on IT solutions. Coach and mentor junior team members to improve their sales effectiveness. Market Research & Insights Analyze market trends, customer pain points, and competitor activity to refine sales strategies. Deliver customized presentations and demonstrations tailored to client needs. Operational Excellence Follow company policies, procedures, and compliance standards. Conduct performance reviews and share insights with management. Requirements: Technical Expertise Proven experience in selling enterprise IT solutions including data sales, messaging, and validation services. Proficiency in video conferencing, email automation, CRM, and sales technologies. Sales Skills Strong understanding of the sales process, CRM tools, and go-to-market strategies. Experience with B2B sales, particularly in IT and technology sectors. Market Knowledge Knowledge of global markets, customer segmentation, and industry-specific dynamics. Experience working across diverse industries and international markets. Communication & Soft Skills Excellent presentation, negotiation, and closing skills. Ability to engage with C-level executives and key decision-makers effectively. Strong relationship management, multitasking, and time management abilities. Self-motivated, target-driven, and a collaborative team player with exceptional communication skills.

Position: Billing Analyst Location: Gurgaon Department: Finance / Billing Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is looking for a detail-oriented Billing Analyst to oversee end-to-end billing operations and resolve invoice-related issues in a fast-paced, technology-driven environment. The ideal candidate thrives in cross-functional collaboration and has a strong understanding of billing tools and SaaS billing models. Role and Responsibilities: Identify and resolve invoice processing issues, including billing discrepancies and errors. Participate in billing-related projects across multiple functions. Collaborate with Finance, Deal Desk, Sales, IT, and customer teams to ensure timely and accurate invoicing. Manage billing inquiries and direct collectability concerns to Collections and Sales teams. Assist customers in understanding invoices, usage, and plan types. Respond to billing queries and outstanding invoices through email and phone. Work closely with Sales and internal departments to resolve billing challenges. Ensure month-end order invoicing is completed promptly to support period-end reporting. Provide support during financial audits and participate in ad-hoc accounting projects. Assist with month-end, quarter-end, and year-end closing activities. Partner with Revenue Accounting, GL Accounting, Finance, Tax, Legal, and IT teams. Support financial control implementation and contribute to billing system improvements. Handle ad-hoc requests flexibly with a collaborative, team-first approach. Utilize Zuora for day-to-day billing management and subscription operations. Skills and Experience: Minimum 4 years of experience in billing operations, preferably in SaaS companies. Hands-on experience with billing processes and consumption/usage-based billing models. Familiarity with Salesforce, Zuora, NetSuite, or other billing platforms. Experience in implementing or transitioning billing systems and tools. Ability to multitask and prioritize concurrent projects efficiently. Strong verbal and written communication skills.

Account Executive Enterprise Software Sales (Gurgaon, India) Full-Time | India Gurgaon | Salesforce MuleSoft About the Role MuleSoft, a leader in enterprise integration and API management, is revolutionizing the way organizations connect data, applications, and devices. With over 1,200 global enterprise customers and a growing market, we re looking for a high-performing Account Executive based in Gurgaon, India, to drive growth and revenue across strategic accounts. As an Account Executive, you will take ownership of your territory, lead the end-to-end sales process, and deliver high-impact solutions that solve critical integration challenges for CIOs and business leaders. Key Responsibilities Own and execute the full sales cycle from prospecting to deal closure for enterprise-level software solutions Drive revenue growth by exceeding sales quotas and building a strong pipeline of opportunities Engage senior IT and business leaders in consultative, outcome-based sales conversations Develop and execute a go-to-market strategy for greenfield and existing accounts Collaborate with cross-functional teams including Sales Engineering, Marketing, and Customer Success Deliver long-term value to customers through API-led connectivity and digital transformation solutions Your First Year at MuleSoft Exceed your ramped annual quota and create a strong pipeline for long-term growth Develop deep expertise in MuleSoft s integration platform, sales methodology, and product ecosystem Partner with global Sales Enablement to complete onboarding and continuous training programs Gain exposure to complex, high-value enterprise deals and build trusted client relationships Join a collaborative, inclusive, and mission-driven team committed to customer success Requirements & Qualifications 7+ years of B2B technology sales experience, preferably in middleware, integration, or enterprise software Proven success in closing large enterprise deals valued at $500K+ Strong track record of selling to C-level executives, especially in the public sector in India Demonstrated experience building a business in greenfield territory Strong consultative sales skills with a focus on delivering strategic business outcomes Excellent communication, negotiation, and stakeholder management skills A collaborative, team-first mindset and a passion for solving complex business challenges Bachelor s degree or equivalent experience (including leadership, military, or volunteer roles) MuleSoft is a Salesforce company with a mission to empower organizations to innovate faster and integrate smarter. Our unified platform connects apps, data, and devices, making digital transformation simple and scalable. Companies like Spotify, McDonald s, and Unilever trust us to enhance agility and drive business success. At MuleSoft, people come first. We re committed to building an inclusive, high-performing workplace where every individual is supported and inspired to do their best work. We ve been recognized as a #1 Top Workplace in the Bay Area and a Best Place to Work for six consecutive years. Apply now to become a part of a visionary team that s redefining enterprise integration and shaping the future of connected business. Qualification : Bachelors degree or equivalent experience (including leadership, military, or volunteer roles)

Job Title: Client Onboarding Specialist Location: Gurgaon, Haryana Experience: 3-4 Years in a Customer/Client-Facing Role Department: Customer Success Employment Type: Full-Time About Spyne At Spyne, we re on a mission to revolutionize automotive retailing using Generative AI. Every year, 52 million cars are sold in the US, worth over $1700 billion, and the used-car market is valued at $1000 billion. Our AI-powered solutions transform car visuals into premium studio visuals, helping dealerships and marketplaces in the US and Europe engage online visitors, increase showroom visits, and ultimately drive sales. Spyne is growing rapidly, and we aim to expand our software solutions within the used-car market to cover all aspects of the dealer journey from car acquisition and appraisal to listing, marketing, selling, and managing customer relationships. Supported by top investors like Accel Partners and Storm Ventures, Spyne is poised to become a leading software provider in the used-car market. Join our team and help us reshape the future of digital production in the automotive industry! What We Are Looking For We are seeking a highly motivated Client Onboarding Specialist to join our Customer Success team. The ideal candidate will be responsible for ensuring seamless onboarding of customers, helping them successfully implement Spyne s products, and fostering strong relationships that drive customer satisfaction, retention, and expansion. Lead the entire customer onboarding process: Ensure a smooth transition from initial engagement to successful go-live and implementation of Spyne products. Cultivate strong customer relationships throughout the onboarding phase to ensure long-term success. Handle customer issues from start to finish, working in a dynamic and fast-paced environment. Respond to support queries via chat, email, and video conferencing, providing clear and timely solutions. Analyze customer data to continuously improve the customer experience. De-escalate and resolve issues using platform and industry expertise to ensure customer satisfaction. Work under time constraints and meet deadlines, often with unexpected challenges, to meet customer needs. Become a product expert and go-to resource for both customers and internal teams. Collaborate with cross-functional teams to identify opportunities for automation or added features to better serve customers. What You Must Have Bachelor s/Master s degree with 3-4 years of experience in a customer/client-facing role. Experience with US clients is an added advantage. Strong problem-solving abilities with a keen attention to detail. Exceptional written and verbal communication skills in English. Hands-on experience with HubSpot and Freshdesk is mandatory. Openness to working in US shift timings. Young Startup Culture: Our team has an average age of 25-26 years, and even during the Great Resignation , we had near-zero attrition a testament to our company culture. Top-Rated AI Tech Company: With a 4+ rating on Glassdoor, Spyne is recognized as one of the top-rated AI tech companies. Gender Diversity: We have one of the best male-to-female ratios in the AI tech industry. Employee Support: We offer best-in-class employee supportive policies in line with government mandates. Customer-Centric: We are obsessed with delivering the best customer experience and ensuring client delight. We are in the growth stage, and it s the perfect time to join! Be part of a team that is set to grow 10X+ and contribute to a revolutionary transformation in automotive retail. If you're passionate about customer success and want to be part of a fast-growing, innovative company, Spyne is the place for you. Apply now to start your journey with us! Qualification : Bachelors/Masters degree with 3-4 years of experience in a customer/client-facing role.

Director, Data Protection Officer Location: Gurgaon, India Full Time Company: Meta Meta is looking for a Director to join its Product Compliance and Product organization as India s local Data Protection Officer (DPO), reporting to the Global Data Protection Officer. We are seeking someone who thrives in a fast-paced, dynamic environment, has a strong ability to navigate complex cross-functional initiatives, and is excited to provide strategic guidance to ensure compliance with India s new privacy regulations. The Global Data Protection Officer is responsible for monitoring internal compliance with global data protection laws. In this role, you will represent the Global DPO office in India and work closely with local cross-functional teams to fulfill the responsibilities of the Global DPO. You will also engage with India s Data Protection Board and the Ministry of Electronics and IT (MeitY) to help Meta align with the regulator s expectations. To be successful in this role, you should have extensive knowledge of India s Digital Personal Data Protection Law, data protection laws, regulations, and best practices, with a proven track record in ensuring compliance. You will also manage regional DPOs overseeing regions such as AMET (Africa, Middle East, Turkey), Latin America, Canada, and Asia Pacific. This is a leadership role that requires strong cross-functional collaboration, excellent project management skills, and the ability to work effectively in an ever-evolving regulatory environment. Responsibilities: Manage the relationship with India s Data Protection Board and the Ministry of Electronics and IT (MeitY), while overseeing relationships with other Data Protection Authorities in the AMET, Latin America, Canada, and APAC regions. Lead partnerships with key stakeholders to establish processes for how the Global DPO will carry out its responsibilities. This includes advising on key decisions, assessing privacy compliance programs, supporting escalations, and responding to user and regulator inquiries. Provide strategic leadership on how Meta complies with data protection laws (including India s DPDP) across regions. Oversee the execution of privacy law mandates, such as reviewing Data Protection Impact Assessments (DPIAs), addressing Data Subject Rights (DSR) escalations, and advising on privacy compliance. Drive accountability and performance through key metrics to measure success and ensure critical projects remain on track. Anticipate bottlenecks, provide escalation management, and ensure user privacy is always prioritized. Minimum Qualifications: 12+ years of experience in compliance, program/project management, operations, or strategy. Experience engaging with regulators and managing complex relationships with external stakeholders. Experience working in a product environment and collaborating with cross-functional stakeholders, including legal, policy, and product teams. Proven experience advising on compliance with data protection laws and privacy requirements. Experience building and iterating on complex processes requiring both process and change management. Exceptional communication skills with a track record of aligning cross-functional teams around shared goals. Strong project management, problem-solving, time management, and organizational skills. Ability to thrive in ambiguity and an evolving regulatory environment while building new processes and driving standardization. Preferred Qualifications: In-depth knowledge of data protection and privacy requirements, especially those applicable to global tech companies. Experience implementing mandated requirements of the DPO or acting as a DPO. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. Since Facebook s launch in 2004, Meta has changed how people connect. Apps like Messenger, Instagram, and WhatsApp have empowered billions of users worldwide. Meta is now expanding beyond 2D screens into immersive experiences such as augmented reality and virtual reality, helping build the next evolution in social technology. By joining Meta, you ll be part of shaping the future of digital connection beyond the constraints of screens, distance, and even physics! Equal Employment Opportunity: Meta is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.

Your Impact In this role, you will take charge of end-to-end program management with airline and rail suppliers as well as internal stakeholders, supporting the Global Air Category Lead in executing strategic priorities. Success in this role requires the ability to identify operational gaps and improvement opportunities, driving continuous enhancements in air and rail operations. You will balance collaborating with a global team to achieve broader goals while aligning these initiatives with the needs and priorities of local stakeholders. Your negotiation and change management skills will be essential in this role, allowing you to expand your expertise in the airline and rail sectors while leveraging the unique strengths you bring to the Firm. We offer comprehensive training, along with regular coaching and mentoring to support your growth. Your Growth You will be part of the McKinsey Optimize function, which delivers impactful and productive experiences through services including travel, events, real estate, sourcing, technology, and purchasing. You will work closely with the Travel Team and other Optimize departments, engaging with leadership across the Asia-Pacific region as well as colleagues globally. In this role, you will collaborate with Regional Travel Managers to support and drive travel initiatives, bringing efficiencies to your areas of responsibility. You will work with regional and office leaders, Finance, HR, Meetings & Events, Partners, Learning, Sustainability, and consulting teams to promote the air program and generate value. You will engage with travelers and Executive Assistants to promote best practices in air travel bookings and drive changes in traveler behaviors. Optimize Travel is responsible for setting the global strategy and managing McKinsey's travel program. Our vision is to bring people together to create positive, lasting change by designing a global and scalable travel program that leverages innovation to deliver value for the firm, while creating positive travel experiences for our colleagues. We empower colleagues to make informed travel decisions that enable them to focus on delivering impact where it matters most. You will be based in one of our approved Asia-Pacific office locations (Gurgaon, Kuala Lumpur, or Seoul) and report directly to the Global Airline Program Lead based in London, U.K. Your Qualifications and Skills Bachelor s or Master s degree (or equivalent) In-depth knowledge of the airline commercial sector and related industries, including business/online travel agencies, content aggregators, travel technologies, and the corporate travel segment Ability to recognize patterns, apply problem-solving techniques, and synthesize insights into clear, actionable recommendations Strong attention to detail with excellent analytical skills, capable of working with large datasets and extracting meaningful insights Excellent communication skills, with the ability to convey complex ideas and influence stakeholders at all levels Strong consulting and project management skills, with the ability to work independently with minimal supervision A minimum of 7 years of relevant experience, with at least 3-5 years in a travel-related category Qualification : Bachelors or Masters degree (or equivalent)

Job Title: Cloud Target Operating Model Consultant Location: Gurgaon About Capgemini Invent: Capgemini Invent is the digital innovation, consulting, and transformation brand of the Capgemini Group, a global business line that combines market-leading expertise in strategy, technology, data science, and creative design. We help CxOs envision and build what s next for their businesses, focusing on delivering impactful solutions and driving sustainable change. Your Role: As a Cloud Target Operating Model Consultant, you will be responsible for designing and implementing cloud operating models that deliver innovation, agility, cost benefits, and faster time-to-market. You will work with clients to modernize their business operating models by focusing on multiple dimensions such as process, governance, skills, culture, tooling, technology, and organization. You will leverage and maximize clients existing IT investments and communicate with stakeholders at all levels of the organization to design and implement sustainable transformation strategies. Key Responsibilities: Design and implement cloud operating models to ensure innovation, agility, and cost-effectiveness. Take a holistic approach to modernize business operating models, covering processes, governance, tools, and organization. Integrate business operating models with cloud operating models. Lead the design, implementation, and management of cloud centers of excellence. Advise on the implementation of DevSecOps models, automation, and business change processes. Work with hybrid and multi-cloud environments, DevOps, CI/CD, and cloud strategy implementations (AWS, Azure, or GCP). Develop security and governance models for cloud engineering and operations. Drive IT and business automation across product management, engineering, and operations. Apply ITIL and service management principles to optimize operations. Your Profile: Experience working on at least one end-to-end Cloud Target Operating Model engagement. Solid understanding of Cloud Target Operating Models. Project experience in multiple areas such as Cloud Strategy, Business Case, DevOps, FinOps, etc. Proven ability to deliver advisory engagements, driving positive outcomes and opportunities for future work. Leadership experience in delivering large-scale, complex IT transformations aligned to clients strategic goals. Experience in implementing DevSecOps models and automation. Familiarity with hybrid and multi-cloud environments and cloud service models. What You ll Love About Working Here: We recognize the significance of flexible work arrangements. Whether remote work or flexible work hours, you will find the support to maintain a healthy work-life balance. At Capgemini Invent, your career growth is at the heart of our mission. Our wide range of career growth programs will help you explore a world of opportunities. Equip yourself with valuable certifications in the latest technologies, including Generative AI. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world, creating a tangible impact for enterprises and society. With a global team of 340,000 members across more than 50 countries, Capgemini is trusted by clients to unlock the value of technology. Capgemini delivers end-to-end services and solutions, leveraging capabilities in AI, cloud, and data, combined with deep industry expertise. The Group reported 22.5 billion in global revenues for 2023.

About Us: Your Growth, Our Priority At Ugaoo, we're more than just a gardening brand we're a movement. Rooted in the rich legacy of Namdeo Umaji Agritech, a pioneer with over 135 years of expertise in agriculture and horticulture, Ugaoo is charting a fresh course for the future of gardening. The global gardening market is projected to grow to $120 billion by 2027, and we re at the forefront of this transformation. What does that mean for you? It means you have the opportunity to be part of a dynamic, fast-growing company that blends time-tested wisdom with modern innovation. As a young company, Ugaoo is the perfect place for those eager to make an impact, push boundaries, and grow both personally and professionally. What s In It for You? A Culture of Growth:We re GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values aren t just buzzwords; they guide everything we do. At Ugaoo, you ll find a supportive environment where your ideas are valued and your career can flourish. Room to Innovate:We don t believe in sticking to the script. If you re someone who loves taking ownership, stepping up, and challenging the status quo, Ugaoo is your stage. We encourage calculated risks and provide the space to explore new ideas, ensuring that you re always learning and growing. Performance-Driven Success:We value results and reward ambition. In our performance-based environment, your hard work and dedication will be recognized, and your contributions will have a direct impact on the company s success and yours. Kinship and Collaboration:At Ugaoo, you re not just another employee you re part of a unit. We work together, celebrate together, and support each other every step of the way. This sense of community is at the heart of who we are. Responsibilities: Ensuring updating and maintenance of Book of accounts & Record-Keeping happens timely Ensure regular reconciliations of bank transactions, supplier statements, and customer accounts Check bills of material & contractors Check invoices of vendors, generate invoices for clients TDS & GST working & return filing in time Prepare daily expenses vouchers and making payment of various bills and reconciliation of party accounts and scrutiny of General ledger. Reconciliation of Accounts Payable and receivable Requirements: Graduation/PG in commerce or related field Should have a good working knowledge of GST (GSTR 1 GSTR 3B, GSTR 2A reco) , TDS (24Q & 26Q) and return filing. Minimum experience of 2-3 years working on Tally ERP Excel Basics + VLOOKUP + Pivot Table Who We re Looking For: We re seeking individuals who are not just looking for a job but are ready to embark on a journey. If you re accountable, driven, and eager to grow beyond your current role, you ll thrive here. We want go- getters who aren t afraid to roll up their sleeves, challenge themselves, and make a tangible impact. At Ugaoo, the sky isn t the limit it s just the beginning. Join us, and let s grow together, because we believe Plants Grow People. Qualification : Graduation/PG in commerce or related field

Job Description Responsibilities Main Purpose Ensuring that the raw material and packaging material is checked as per the acceptance/rejection criteria Ensuring that the finished product meets the quality and food safety requirements. Ensuring lab inventory is maintained to ensure zero stock outs Accountabilities Conducting quality checks of RM/PM material received in the plant to ensure that all FLI standards of quality are met. Monitoring RM/PM tests, reporting of non-compliance of service providers and communication about the corrective action. Maintaining accurate and comprehensive reports for communication to all the people concerned. Conducting regular audits of RM/PM stores for storage condition, FIFO/FEFO and Allergen implementation. Ensure the smooth implementation of food safety policies Ensuring best quality of RM/PM received in through in RMPM store quality checks and inspection. Implementing right quality control systems/standards for the vendors/suppliers. Responsible for ensuring the maintenance of implementation of GMP, GHK by adhering to master cleaning schedule. Lab Safety & GLP as per ASHA requirements and internal/external audits (HACCP, AIB, Personal Hygiene, Process audit) at Plant. Drive ASHA compliance for the site. Communication to vendors in relation to the Root cause and failure analysis for deviations and follow up for the implementation of the corrective actions. Ensure receiving of quality RM/PM material as per the FLI standards. Reporting of Deviation/Discrepancies to vendors/purchase and follow up for the corrective and preventive steps. Maintain KC 13 related RMPM documents & ensuring compliance to it. Coordinating for the AA sample on monthly basis. Training of RMPM stores, 13pl & Lab staff on technical, quality & food safety requirement. Compiling GSM data, exception reports and RMPM Quality report. Ensuring calibration of lab equipment & other online measuring devises. Conducts Personnel Hygiene checks for the plant & drive improvement Qualifications Sc./M.SC/B.Tech. - Food Technology 2-3 Years of experience in Food Manufacturing Industry, Worked in RM/PM checking field in foods Functional- RM/PM testing, Food Safety Systems, QA Systems, GMP policy People Analytical Skills, good interpersonal skills, inspiring trust, sound communication skills, ability to get the people along, ability to work under pressure situation, high level of integrity Desirable Qualification : Sc./M.SC/B.Tech. - Food Technology

Job Title: Software Support Executive Location: Gurugram Employment Type: Full-Time Experience Required: Fresher Salary: 1.92 LPA Position Overview: We are looking for a motivated and detail-oriented Software Support Executive to join our team in Gurugram. This is an excellent opportunity for fresh graduates who are eager to begin their career in IT support and customer service. Key Responsibilities: Provide first-level technical support to users for software-related queries Manage and resolve support tickets in a timely manner Troubleshoot and analyze issues related to software functionality and performance Escalate complex issues to the development or technical teams when necessary Document support interactions and solutions for future reference Communicate effectively with users to ensure clear understanding and resolution Required Skills: Basic knowledge of SQL for querying and troubleshooting Understanding of software ticketing systems and support workflows Good problem-solving and analytical skills Strong verbal and written communication Ability to learn quickly and work in a fast-paced environment Preferred: Internship or academic exposure to software support or SQL is a plus Familiarity with helpdesk tools like Jira, Freshdesk, or Zendesk

Position: Junior Configuration Engineer Location: Gurgaon Department: IT / Infrastructure Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is seeking a detail-oriented Junior Configuration Engineer to support system configurations, software deployments, and cloud monitoring. The ideal candidate will work closely with IT teams to ensure infrastructure reliability, security, and efficient configuration management using SCCM, Azure, and Windows Server technologies. Role and Responsibilities: Manage and maintain the System Center Configuration Manager (SCCM) console for software deployments, updates, and system configuration management. Monitor cloud resource performance and health utilizing Azure Monitor. Administer Windows Server environments with a focus on security, performance optimization, and availability. Support configuration management processes in alignment with organizational IT standards and policies. Diagnose, troubleshoot, and resolve system performance and configuration issues. Develop and maintain comprehensive documentation of configuration processes and operational procedures. Collaborate effectively with senior engineers and cross-functional IT teams to implement configuration changes. Skills and Experience: Bachelor s degree in Information Technology, Computer Science, or related discipline. 4-6 years of experience in configuration management or similar technical roles. Microsoft Certified: Azure Administrator Associate or equivalent certification is required. Experience with SCCM Console, Azure Monitor, and Windows Server environments. Familiarity with additional configuration management tools is a plus. Strong understanding of IT best practices and standards in enterprise environments. Excellent problem-solving, analytical, and communication skills. Ability to thrive in a fast-paced, dynamic work environment. Qualification : Bachelors degree in Information Technology, Computer Science, or related discipline.