IT Associate Jobs in Pune

Leader of IT Operations Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize their infrastructure through Infrastructure Monetization. Headquartered in Denver with a global presence across 10+ countries, we focus on delivering measurable sustainability and operational impact. Position Summary Redaptive is seeking an exceptional Leader of IT Operations to join our technology leadership team. This executive role oversees ITSM, agile delivery, and ITIL implementation. The ideal candidate will have deep expertise in multi-national team leadership and the ability to translate strategic direction into operational results. Key Responsibilities IT Operations & ITSM Own all IT operations and service delivery, ensuring stability, security, and alignment with business priorities. Implement comprehensive ITIL practices including change, configuration, release, and incident management. Lead IT delivery teams in Pune using Agile delivery frameworks. Manage the vendor ecosystem, ensuring performance accountability and SLA adherence. Enterprise Systems & Automation Oversee administration of enterprise systems: Salesforce (CRM), NetSuite (ERP), and HubSpot. Drive system adoption through training, playbooks, and enablement programs. Collaborate with business operations to implement automation projects. Cybersecurity & Compliance Implement and monitor cybersecurity controls and incident response protocols. Ensure adherence to regulatory compliance and data protection requirements. Required Skills & Experience 12+ years of progressive IT leadership experience with multi-national teams. Deep expertise in ITIL v4 methodologies and Agile delivery. Strong experience with Salesforce, NetSuite, and HubSpot. Proven ability to translate corporate strategy into operational execution. ITIL Certification (Foundation minimum, Expert/Master preferred). Perks & Benefits Financial: Competitive pay, performance bonuses, and equity participation. Wellbeing: Comprehensive health insurance, wellness apps, and Employee Assistance Program. Flexibility: Hybrid work model, generous PTO, and family-first policies. Growth: Access to continuous learning programs and certifications.

Legal Operations Associate Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize infrastructure with no upfront capital through Infrastructure Monetization. Founded in 2015 and headquartered in Denver, Colorado, we operate across 12,000+ sites in over 10 countries with a mission-driven, fast-paced culture. Position Summary Redaptive is seeking a Legal Operations Associate to support day-to-day activities within the Legal Department. This role is responsible for managing contracts, tracking legal workflows, and supporting compliance and process improvement initiatives in a growing, fast-paced organization. Key Responsibilities Contract Management & Tracking Prepare and file legal and corporate documents in internal systems. Maintain accurate records of contracts, legal files, and correspondence. Monitor contract lifecycles, including signature routing, renewals, and expirations. Coordinate contract requests between internal stakeholders and the Legal Department. Workflow Coordination Triage incoming legal requests and support task allocation to optimize turnaround times. Serve as a liaison between the Legal Department and other internal departments. Department Support Support legal due diligence, audits, and compliance documentation efforts. Liaise with external counsel and vendors for document collection. Participate in process improvement initiatives to enhance efficiency. Required Skills & Qualifications Software Tools: Familiarity with document management tools (e.g., Contract Wrangler, SharePoint, Salesforce). Task Management: Experience with ticketing systems such as JIRA or Asana. Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Knowledge: An understanding of legal document types is a plus. Experience: 1 2 years in a legal, compliance, or corporate administrative environment. Education: Bachelor s degree in Law, Business Administration, or a related field. Perks & Benefits Financial Wellbeing: Competitive pay, performance bonuses, and equity participation. Flexibility: Hybrid work model and generous paid time off. Growth: Access to continuous learning programs and certifications. Live Well: Comprehensive health insurance and Employee Assistance Program. Qualification : Bachelors degree in Law, Business Administration or a related field

Position: Deputy General Manager (DGM/GM) Vehicle Dynamics Functional Unit: Vehicle Dynamics Location: Pune Department: Vehicle Dynamics About SRDI: SRDI is at the forefront of automotive research, IT, and product development, shaping a safer, more efficient, and sustainable mobility future. We harness cutting-edge technologies to deliver transformative solutions from sustainable mobility innovations to connected vehicles. At SRDI, innovation and sustainability drive everything we do. At our Innovation Hub, talent meets tomorrow s mobility. We offer a dynamic environment that fosters professional growth and challenges you to redefine the future of automotive technology. About Suzuki: Join a global automotive pioneer with over a century of innovation! Founded in 1909, Suzuki employs 70,000 people worldwide and has sold over 3 million automobiles. With 31 production facilities across 21 countries, and products ranging from automobiles and motorcycles to motorized wheelchairs and electro-senior vehicles, Suzuki s impact spans 209 countries. Educational Qualifications: Graduation: B.Tech in Automobile / Mechanical / Electronics / Mechatronics Post-Graduation: M.Tech in Automobile / Mechanical / Electronics / Mechatronics Experience: Minimum: 10 years Maximum: 15 years Strong knowledge of physics (mechanics) at a B.Tech level Minimum 2 years of experience with HyperMesh and Nastran Key Responsibilities: Enhance vehicle development efficiency by visualizing specification ranges that meet target performance. Develop CAE models for ride comfort, incorporating elastic body modeling. Perform optimization calculations and CAE data analysis related to ride comfort. Lead team expansion, talent management, and skill development initiatives. Drive leadership development and plan training for team members. Deputation/training at Suzuki Motors Corporation, Japan (6 12 months). Software Knowledge: Adams MotionSolve RecurDyn SIMPACK SolidWorks Core Competencies & Skills: Expertise in vehicle dynamics modeling and mechanism analysis. Proficiency with CAE tools (HyperMesh, Nastran) for structural and ride comfort analysis. Strong analytical and conceptual thinking skills. Experience in team leadership, talent management, and skill enhancement planning. Excellent communication, presentation, and problem-solving abilities. Knowledge of AI/ML applications in vehicle development (preferred). Qualification : B.Tech in Automobile / Mechanical / Electronics / Mechatronics

Position: Associate Data Science Engineer Location: Pune, Maharashtra Work Type: Full Time Minimum Experience: 1 2 Years Top Skills: AI Applications, Python, Machine Learning, Deep Learning, NLP/NLG, Image Processing About the Role We are looking for a self-driven Associate Data Science Engineer to join our fast-growing Data & AI Practice. You will work on cutting-edge AI technologies and cloud-native solutions, helping build intelligent, high-impact products for our global clients. If you're passionate about AI/ML, Computer Vision, NLP, Generative AI, and developing scalable AI applications, this role is for you. What You Will Work On Contribute to the design, development, and deployment of AI-powered features and solutions. Collaborate with Product Management to translate business problems into AI/ML use cases. Build applications leveraging Computer Vision, NLP, Deep Learning, and Gen AI technologies. Develop and present functional prototypes, demos, and POCs. Stay current with the latest tools, frameworks, and research in ML, DL, and Gen AI. Participate in end-to-end project lifecycles from analysis to monitoring. What You Bring (Must-Have Skills) 1+ years of experience delivering AI/ML solutions through complete project lifecycle. Strong grasp of Linear Algebra, Statistics, and Probability. Proficiency in Python and data science libraries such as Pandas, NumPy, SciPy, scikit-learn, NLTK. Hands-on experience with ML/DL/NLP frameworks: TensorFlow, Keras, PyTorch, HuggingFace, spaCy, CoreNLP. Experience with Deep Learning models for Computer Vision and Object Detection. Solid knowledge of Generative AI, LLMs, and tools such as LangChain, LlamaIndex, Prompt Engineering. Strong analytical thinking, problem-solving ability, and effective communication. Great If You Also Know Experience with RAG frameworks, Function Calling, Agentic Frameworks, or Vector Search. Familiarity with cloud services: AWS (preferred), Azure, or Google Cloud Platform. Building APIs using FastAPI, async programming, and REST principles. Understanding of CI/CD, Docker/Kubernetes, and cloud-native deployment pipelines. Exposure to MLOps / LLMOps: versioning, tuning, deployment, and monitoring of models. Comfort with data visualization tools and practices. Agile development experience (Scrum, Kanban, etc.). Startup culture, small teams, and a high degree of autonomy. Work on next-gen technologies in AI, ML, GenAI, and cloud computing. Remote working options based on experience and maturity. Competitive salary and family-friendly benefits. Clear, performance-based career growth path. About Cognologix Cognologix helps businesses reimagine and innovate through modern data and cloud-native solutions. With a strong focus on data science, automation, and intelligent applications, we partner with organizations to deliver cutting-edge products in the most efficient and scalable ways. We thrive in a fast-paced, tech-first environment where innovation meets execution.

Associate Director, Client Solutions Location: Pune Experience: 12 20 years Education: BE / ME / M.Sc / MBA Job Type: Full-Time Role Overview We are seeking an experienced and strategic Associate Director of Client Solutions to lead solution development and client engagement. The ideal candidate will bring a deep understanding of client needs, be adept at driving value, and excel in designing and delivering customized solutions. This role requires direct interaction with senior stakeholders, development of tailored business solutions, and seamless execution to achieve business objectives. Experience in the BFSI domain is preferred. Key Responsibilities Client Engagement & Relationship Management: Serve as the primary point of contact for key clients, ensuring effective communication and alignment of solutions with client business goals. Develop and maintain long-term relationships, identifying opportunities to enhance value and expand engagement. Lead client meetings, presentations, and negotiations, showcasing a deep understanding of client needs and challenges. Solutioning & Strategy Development: Lead the design, development, and implementation of client-specific solutions, ensuring alignment with business goals, industry standards, and best practices. Collaborate with internal teams to assess client requirements, identify gaps, and propose innovative solutions. Ensure the seamless integration of solutions with the client's existing infrastructure and business processes. Cross-Functional Collaboration: Partner with sales, delivery, product, and technical teams to ensure that client solutions are delivered with the highest quality and efficiency. Act as a liaison between clients and internal teams to resolve issues and drive continuous improvements. Performance Monitoring & Reporting: Track and analyze solution performance, client satisfaction, and overall business impact. Provide regular updates and reports to senior management on key client engagements and business performance. Develop and implement strategies to improve client retention and satisfaction. Leadership & Team Development: Mentor and guide team members, fostering a culture of excellence and accountability. Encourage knowledge-sharing and best practices across the team. Build and maintain a high-performance culture focused on client success, innovation, and continuous improvement. Required Skills & Experience 12-20 years of experience in client solutions, solution architecture, or business consulting. Strong experience with CRM platforms (e.g., Salesforce, Dynamics, SugarCRM) preferred. Proven track record in engaging senior stakeholders and driving business outcomes. Strong strategic thinking, problem-solving, and business acumen. Exceptional communication and presentation skills. Strong leadership skills, with a focus on team development and performance. Experience in solution delivery within IT services, consulting, or technology sectors. PMP certification or equivalent project management certification is a plus. Key Attributes Client-focused, with strong strategic thinking and an ability to drive results. Ability to manage complex client engagements and deliver on business outcomes. Exceptional leadership and team-building skills. High level of accountability and ownership in achieving business objectives. Ability to thrive in a fast-paced, dynamic environment. Qualification : BE / ME / M.Sc / MBA

Digital Marketing Associate Location: Pune Industry: IT Services Job Type: Marketing Experience: 1 3 years About the Role Zkraft is seeking a proactive and strategic Digital Marketing Associate to drive organic growth and enhance the digital footprint of our clients locally and globally. In this role, you will plan, execute, and optimize paid advertising campaigns across major search engines and social media platforms. If you re passionate about digital marketing, data-driven decision-making, and delivering measurable results, this position is perfect for you. About Zkraft Zkraft is a leading digital marketing agency under Vertoz (NSEI: VERTOZ), offering comprehensive digital solutions including strategy, transformation, and media planning/buying. Our AI-powered platforms Ingenious Plex, Azurite, and Qualispace help us optimize campaigns across diverse sectors like E-commerce, BFSI, Healthcare, Real Estate, Government, Automotive, and Entertainment. We combine creativity, technology, and data to craft impactful marketing strategies that deliver real business growth. Key Responsibilities Collaborate with creative and content teams to develop engaging ad visuals and messaging aligned with marketing strategies. Plan, launch, and manage paid campaigns on Google Ads, Facebook, Instagram, and other platforms. Monitor campaign performance and optimize based on KPIs such as CTR, CPC, ROI, and conversions. Conduct A/B tests on creatives, targeting, and landing pages to maximize effectiveness. Perform keyword research to identify high-performing search terms. Write compelling ad copy tailored to specific audiences and platforms. Use analytics tools like Google Analytics and Facebook Ads Manager to track performance and generate insightful reports. Manage budgets effectively to maximize campaign ROI and ensure spend stays within limits. Stay updated on the latest trends and innovations in paid advertising and social media marketing. Qualifications Bachelor s degree in Marketing, Communications, or related field. 1 3 years of experience managing paid campaigns on search and social media platforms. Strong knowledge of PPC strategies, SEM, and audience targeting techniques. Proficient in Google Ads, Facebook Ads Manager, and Google Analytics. Analytical mindset with the ability to interpret data and recommend actionable insights. Creative thinker with excellent communication skills and attention to detail. Ability to manage multiple campaigns simultaneously under tight deadlines. Certifications in Google Ads or Facebook Blueprint are a plus but not mandatory. Qualification : Bachelors degree in Marketing, Communications, or related field

Job Title: Associate Renewal Sales Representative Location: Pune, Maharashtra, India Travel: Occasional business travel may be required About BMC At BMC, trust is more than a value it s how we do business. We re an award-winning, culturally diverse, and inclusive organization where innovation, community, and balance matter. Our teams celebrate each other s success and support one another every step of the way. We believe that empowered employees deliver empowered results and we never stop evolving. We help our customers become Autonomous Digital Enterprises by freeing up time, space, and resources to focus on what matters most. The Opportunity BMC is looking for a motivated Associate Renewal Sales Representative to join our high-performing Renewals team. In this role, you will play a key part in supporting renewal operations through quote preparation, contract analysis, and collaboration with cross-functional teams. It s a role built for someone with strong analytical and Excel skills who s eager to learn, grow, and eventually move into a full Renewal Sales position. If you're passionate about data, automation, and creating a seamless customer experience this is your launchpad. Key Responsibilities Prepare timely, accurate renewal quotes for customer contracts 90 120 days before expiration. Review contracts to validate pricing, ensure compliance with commercial/legal terms, and identify key renewal insights. Leverage Excel (pivot tables, formulas, Power Query) and data visualization to build dashboards and track trends. Use AI tools and automation platforms to streamline workflows and support SOP development. Collaborate internally on pricing, customer value messaging, and contract positioning strategies. Maintain Salesforce.com (SFDC) records to ensure pipeline accuracy and data hygiene. Conduct revenue analysis to validate billing, revenue recognition, and account alignment. Submit accurate order documentation for processing and invoicing. Build strong relationships with internal teams across Sales, Legal, Finance, Rev Rec, Order Services, and Customer Success. Track and analyze non-renewals, including reasons for churn and recovery opportunities. Contribute to bi-weekly forecast reporting and offer actionable, data-driven recommendations. Develop a solid understanding of BMC s product and service offerings to support renewal conversations. Proactively support strategic account planning by using insights to help drive customer retention. What You Bring 2+ years of experience in Sales, Renewals, Customer Success, or a similar role (preferably in SaaS/software). Advanced skills in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, formulas, charts, Power Query). Experience in data analytics, trend analysis, and building reports or dashboards. Familiarity with AI tools or automation platforms to improve efficiency. Strong knowledge of contract structures, pricing models, and renewal processes. Experience with Salesforce.com, Zuora, or similar CRM/quote-to-cash systems (a plus). Excellent attention to detail, organization, and multitasking abilities. Effective communication skills, both written and verbal. Ability to work independently and as part of a cross-functional, global team. Willingness to support global time zones (EMEA, APJ, NA) when needed. Growth Path This role offers a clear career path into a Renewal Sales Representative position. High performers will: Take ownership of renewal quotas and customer accounts Lead customer negotiations and value-based conversations Receive mentorship from senior sales leaders Participate in enablement programs focused on strategic selling and commercial acumen A global team of 6,000+ talented professionals A culture that supports individuality, inclusion, and growth Opportunities to work with cutting-edge tools and enterprise customers A strong focus on career development and internal mobility That s okay at BMC, we value curiosity, growth, and diversity. If you re excited about this opportunity, we encourage you to apply. BMC is proud to be an equal opportunity employer.

Job Title: Associate Solution Engineer Location: Pune, Maharashtra, India Travel: Occasional business travel may be required About BMC At BMC, trust is more than a value it s how we operate. We re an award-winning, inclusive, and vibrant workplace where diverse perspectives fuel innovation and growth. We believe in balancing life and work, celebrating wins (big and small), and giving back to the communities we serve. Your voice matters here, and your individuality is celebrated. We help our customers become Autonomous Digital Enterprises by enabling them to scale, innovate, and lead in the digital era. The Opportunity Join BMC Helix s Digital Solution Engineering team as an Associate Solution Engineer a role designed for emerging tech professionals who want to build a career at the intersection of technology, customer impact, and business value. Whether you're a recent graduate or have 1 3 years of experience, this is your opportunity to dive deep into enterprise platforms, AI innovation, and next-gen service management. About BMC Helix BMC Helix is our cutting-edge, AI-powered platform for IT Service and Operations Management (ITSM, ITOM, AIOps). With a containerized, microservices-based architecture, it supports flexible deployment across cloud, hybrid, and on-prem environments. BMC Helix empowers enterprises to go from reactive support to predictive, autonomous operations using advanced capabilities like Agentic AI and cross-domain automation. What You ll Do Work with global solution engineering and sales teams to support customer engagements and design compelling, tailored solutions. Participate in discovery sessions to understand client requirements and business objectives. Deliver engaging, value-driven demos that highlight BMC Helix s strengths like intelligent automation, Agentic AI, and seamless integrations. Assist in designing proof-of-value solutions, configurations, and presentations. Translate complex technical concepts like microservices, APIs, and hybrid deployments into clear, customer-centric value propositions. Collaborate with internal teams (Product, Strategy, Sales) to ensure alignment with customer needs and market trends. Stay current on emerging trends in GenAI, LLMs, ITSM, ITOM, and enterprise digital transformation. What You Bring Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field. 0 3 years of experience in a technical, consulting, or customer-facing role. Excellent communication and presentation skills; able to engage both technical and business stakeholders. Interest or hands-on exposure to Generative AI and Large Language Models (LLMs). Foundational knowledge of cloud platforms (AWS, Azure, GCP), microservices, containers (Docker, Kubernetes). Curiosity for technology and enterprise IT challenges; proactive and eager to learn. Exposure to platforms like BMC Helix, ServiceNow, Jira Service Management, or similar is a plus. Basic scripting or API understanding (Python, JavaScript, REST APIs). Familiarity with ITIL, DevOps, or service management concepts. Fluent in English; multilingual proficiency (e.g., Spanish, French, German, Italian) is a bonus. Work with industry-leading platforms and AI technologies Be part of a collaborative, global team shaping the future of digital operations Learn from experienced mentors and participate in enablement programs Thrive in a culture that values your authenticity, creativity, and growth No problem. If you're passionate about this opportunity and BMC s mission, we still encourage you to apply. We value potential just as much as experience. BMC is proud to be an equal opportunity employer. Qualification : Bachelors degree in Computer Science, Information Technology, Engineering, or a related field.

Position: Provider Data Operations Senior Associate Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients, but often it doesn t. Zocdoc empowers patients by offering the leading healthcare marketplace to easily find and book care across specialties and insurance plans nationwide. Our goal is to make healthcare consumer-friendly, driving quality up and prices down. Your Impact: As a Senior Provider Data Operations Associate, you will be the guardian of Zocdoc s data ecosystem managing, structuring, and analyzing large volumes of data to ensure accuracy and integrity. You'll transform raw data into strategic insights that drive decision-making and continuous improvement. By leveraging AI tools, JavaScript, and SQL, you ll optimize workflows and scale operational processes across product and operations teams. Day-to-Day Responsibilities: Use AI prompts to improve workflow efficiency. Develop and maintain automation scripts using Google Apps Script and JavaScript. Troubleshoot and optimize scripts to enhance functionality and scalability. Extract, manipulate, audit, and analyze data using SQL. Generate actionable insights from various dashboards. Support product decisions with data-backed research and cross-functional collaboration. What Makes You Successful: Bachelor s degree with good academic standing (minimum 60% in 10th/12th/graduation). 3-4+ years of relevant work experience. Proven experience using AI tools for automation. Advanced skills in Microsoft Excel and Google Sheets, including Google Apps Script. Working knowledge of JavaScript and comfort with web-based tools. Understanding of Python and expertise in SQL is a plus. Strong communication skills to translate technical and non-technical information. Ability to manage multiple tasks in a fast-paced environment with a strong sense of accountability. Experience in US healthcare or healthcare technology is a bonus. Benefits: Work with a smart, supportive, and collaborative team. Competitive salary and medical insurance. Perks such as catered lunches, Ping Pong, daycare facilities, and wellness programs. Cellphone and Wi-Fi reimbursements. Competitive parental leave and sabbatical after 5 years. Annual sponsored health check-ups. Certified Great Place to Work (2024-2025). About Zocdoc: Zocdoc is the leading digital health marketplace in the US, connecting millions of patients with nearby, in-network healthcare providers. Founded in 2007, Zocdoc s mission is to empower patients with choice and transparency. We value diversity, collaboration, and innovation, striving to build a better healthcare experience for all. Qualification : Bachelors degree with good academic standing (minimum 60% in 10th/12th/graduation).

Job Title: Senior Leader Company: EOSGlobe Position Summary We are seeking passionate Senior Leaders to drive operational excellence at EOSGlobe. As a Senior member of our team, you will: Be highly collaborative and build cross-functional relationships with departmental heads and management across the business. Implement process improvements to enhance efficiencies. Maximize client engagements and work with your leadership team to develop plans to meet future site needs. Maintain profit margins and develop internal control systems to ensure accountability. Implement process improvements to enhance efficiencies. Drive performance metrics and KPIs independently. Be hands-on with operational strategy development. Take the process/account to new levels of achievement, making it a benchmark in the industry. Qualifications 10+ Years of Experience in the BFSI Sector (Insurance Domain Preferred). Strong financial management and budgeting skills. Ability to make sound business decisions based on data and statistics. Excellent communication and leadership skills. Possess a People-First leadership style. Thorough understanding of organizational behavior, workforce planning, metrics, and analytics.

Join the Entrata Team: Be a Part of Transforming Property Management Position: Back Office Executive Location: Pune, India / Remote At Entrata, we re not just rewriting the book on property management we re completely reimagining it. From our humble beginnings in 2003, created by visionary college students, we ve grown into a global leader in the property tech industry. Our award-winning software suite has revolutionized everything from rent payments to leasing, maintenance, insurance, and beyond. Today, we re proud to serve property owners, managers, and residents worldwide, and we need bright minds like you to help us grow. Who We Are: We re a diverse, innovative global team of 2200+ people across Utah, Texas, India, Israel, and the Netherlands. Whether you're in an office or working remotely, at Entrata, we believe in transparent communication, boldness, and excellence. Our commitment to reshaping the property management experience drives everything we do, and we re looking for driven professionals like you to join us on this exciting journey. What You ll Do: As a Back Office Executive, you will be at the heart of our operations, ensuring that the behind-the-scenes processes run smoothly. From data entry to analysis, your attention to detail and problem-solving skills will help Entrata maintain its high standards of efficiency and excellence. Data Mastery: Review, verify, and update source materials for accuracy. You ll enter and record data, update records, and keep things running efficiently. Process Improvement: Keep an eye on best practices, continuously improving processes and communicating changes to the team. Fast-Paced Execution: Meet key performance metrics like working hours, CPA, absenteeism, and defect rate. Deliver results even in a high-pressure environment. Collaboration & Communication: Keep the team informed and engaged. Regular updates, scrums, and emails ensure smooth communication across all departments. Trend Spotting: Dive deep into data, analyze trends, and generate insights that drive actionable results. You ll use your analytical skills to make sure we re on track. Project Ownership: Manage your own tasks and projects, balancing deadlines with quality execution. What You Bring: Education & Experience: A graduate in any field, with 1-4 years of back-office or corporate experience. Bill processing experience is a bonus. Attention to Detail: You re meticulous about accuracy and data integrity no detail goes unnoticed. Technical Skills: Basic proficiency with MS Office (Excel is a must) and computer operations. Advanced Excel skills will set you apart. Problem-Solving Mindset: You love diving into challenges, identifying solutions, and making an impact. Adaptability: You re a self-starter who thrives with minimal direction and can quickly adapt to new systems and changes. Team Player: You re a professional who works well independently and as part of a team. You bring your positive attitude and energy to everything you do. Communication Skills: Strong business communication skills in English (both written and verbal) are essential to your success. Shifts: Ready to work night shifts or even 24/7 if needed. Flexibility is key! Bonus Points For: Client Services: Experience in delivering value-added services to clients and businesses. Training: Ability to evaluate training needs and help improve soft skills and process understanding within the team. Advanced Excel & Testing: Advanced Excel skills, or certification in manual/automated testing, will be a bonus! Career Growth: A Be valued, Create value approach to personal and professional development. Work-Life Balance: Enjoy generous time off to care for yourself and your family. Health & Wellness: Access to world-class medical, dental, vision insurance, and life assistance programs. Financial Planning: Benefit from RSU equity programs, ESPP, retirement plans, and more! Work Environment: An ergonomic WFH setup, snacks, and a culture built around team collaboration. Global Impact: Be part of a company shaping the future of property management with cutting-edge software that s used by clients across the globe. At Entrata, we don t just believe in innovation we believe in people. We re a team that thrives on excellence, boldness, and the belief that diversity fuels creativity. If you re ready to join an award-winning team and make your mark on the property management industry, we want to hear from you! Qualification : Graduate in any Stream.

About HSBC If you re looking for a career that helps you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, operating in 64 countries and territories. We aim to be where growth is, enabling businesses to thrive, economies to prosper, and helping people fulfill their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist. Role: Lead Consultant Specialist Key Responsibilities: Incident Management: Ensure the 24/7 availability of critical enterprise applications. Work with Digital, Non-Digital teams, and third parties to identify, classify, and prioritize production incidents. Root Cause Analysis: Collaborate with technical teams to ensure that the root cause of incidents is found as a priority. Ensure actions are documented, assigned, and tracked to meet Service Level Agreements (SLAs). Documentation & Reviews: Document incident and problem management reviews, ensuring all interested parties are invited to incident retrospectives. Oversee the daily management of the incident and problem ticket queues to ensure all open and aging tickets are being worked. Complex Problem Management: Oversee complex problem cases and associated actions, ensuring teams are progressing and collaborating at all times. Ensure problem resolutions are implemented through the appropriate change management policy. Trend Analysis & Action: Identify trends and patterns of incidents and trigger reviews with technical teams. Validate that problems have been documented correctly and contain accurate information. Conduct quality checks on outage records to ensure accurate impact recording. Process Improvement: Ensure the problem management process incorporates new errors into the Known Error Knowledge Base (KB). Produce regular and ad-hoc problem and incident management reports within agreed timescales. Collaboration & Promotion: Coordinate and promote the effective functioning of problem management activities across Digital Support teams and other connected teams. Incident Ticket Management: Ensure incident and problem tickets are up-to-date, working across Digital teams for efficient ticket management. Technology Modernization: Drive technology modernization initiatives and conduct Release Readiness and Milestone Reviews. Requirements: To be successful in this role, you should meet the following requirements: Experience: A decade of experience as an IT Incident Manager or IT Service Manager with excellent problem-solving skills and the ability to collaborate with technical teams. ITIL Knowledge: Advantageous knowledge of ITIL, with ITIL certification being preferred. Experience in Agile & DevOps: Experience of working in Agile environments and familiarity with DevOps practices. Service Desk Tools: Proficiency with service desk tools such as Jira Service Desk, Global Service Desk, and ServiceNow. ITSM Processes: Strong understanding of ITSM processes and participation in CAB meetings to discuss release scope and/or roadblocks. Communication Skills: Excellent written and verbal communication skills. Monitoring & Tooling: Familiarity with tooling for application monitoring using AppDynamics and logging setup using Splunk. Incident & Problem Management Approaches: Proficient in incident and problem management approaches (e.g., Pareto analysis, Ishikawa diagrams, brainstorming). Microservices Architecture: Experience with applications using microservice architecture will be an added advantage. On-Call Availability: Willingness to be on-call to provide impact information for the services. If you're ready to take your career to the next level with HSBC, we encourage you to apply.

A Culture of Growth: We are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values aren t just buzzwords; they shape everything we do. At Ugaoo, you ll find a supportive environment where your ideas are valued, and your career can flourish. Room to Innovate: We don t stick to the script. If you love taking ownership, stepping up, and challenging the status quo, Ugaoo is your stage. We encourage calculated risks and provide the space to explore new ideas, ensuring that you re always learning and growing. Performance-Driven Success: Results matter here. Your hard work and dedication will be recognized, and your contributions will directly impact both your success and Ugaoo s. Kinship and Collaboration: At Ugaoo, you re not just another employee you re part of a unit. We work together, celebrate together, and support each other every step of the way. About the Opportunity: We are looking for a dynamic and results-driven Talent Acquisition Executive to join our team. In this pivotal role, you will be responsible for sourcing and hiring top talent across various channels while contributing to employer branding. You ll collaborate closely with departments, building a strong talent pipeline for current and future hiring needs. We re looking for someone with 2-3 years of talent acquisition experience, exceptional communication and organizational skills, and a strategic mindset for sourcing the right talent. You will work closely with hiring managers to ensure a seamless recruitment process. Responsibilities: Collaborate with hiring managers to understand role requirements and timelines, and provide regular updates on progress. Source candidates through online channels (LinkedIn, Naukri, Indeed, Updazz, etc.) to create an effective outreach strategy. Develop compelling job descriptions and interview questions that align with role expectations. Screen, shortlist, and evaluate candidates for suitability based on resumes, portfolios, and references. Plan and coordinate interviews, including screening calls, assessments, and in-person or virtual interviews. Maintain accurate recruitment records, including interview feedback and documentation. Present job offers and negotiate terms with successful candidates, ensuring a positive experience. Work with the HR Ops team to streamline the onboarding process, ensuring smooth transitions for new hires. Build and maintain a talent pool for future hiring needs, particularly for key roles in marketing, customer experience, and e-commerce. Enhance the employer brand by promoting the company via social media, events, and networking opportunities. Stay updated on recruitment trends, salary benchmarks, and hiring practices in the D2C space. Requirements: Minimum 2 years of experience in Talent Acquisition or a similar role. Bachelor s/Post Graduate degree in Human Resource Management or a similar field. Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods. Proficient in various hiring channels (LinkedIn, job boards, etc.). Excellent communication skills, both written and verbal. Who We re Looking For: We re looking for individuals who aren t just looking for a job they re ready to embark on a journey. If you re accountable, driven, and eager to grow beyond your current role, you ll thrive at Ugaoo. We want go-getters who aren t afraid to challenge themselves and make a tangible impact. At Ugaoo, the sky isn t the limit it s just the beginning. Join us, and let s grow together, because we believe Plants Grow People. Qualification : Bachelors/Post Graduate degree in Human Resource Management or similar.

A Culture of Growth: At Ugaoo, we embody values of Growth, Resilience, Open-mindedness, Welcoming, Empathy, and Responsibility. These principles are the foundation of our work culture, ensuring a supportive environment where your ideas are valued, and your career can thrive. Opportunities for Innovation: We encourage a culture where creativity and ownership are celebrated. If you're driven by challenges and passionate about making meaningful changes, Ugaoo offers the perfect platform to explore new ideas, take risks, and continuously develop your skills. Performance-Based Recognition: At Ugaoo, results are key. Your contributions are acknowledged, and your hard work directly impacts your success as well as the company s achievements. Collaboration and Teamwork: Joining Ugaoo means becoming a part of a supportive and unified team. Together, we collaborate, celebrate victories, and offer support to ensure collective growth and success. About the Role: We are seeking a motivated and dynamic Sales Executive to represent Ugaoo in the retail space. In this role, you will actively engage with customers, showcase Ugaoo products, and create a memorable in-store experience that drives both sales and brand loyalty. You will have the opportunity to interact directly with consumers, helping them find the best products to meet their needs and ensuring an exceptional shopping experience. Key Responsibilities: Product Demonstration: Engage customers by actively demonstrating and providing comprehensive information about Ugaoo products. Customer Engagement: Build a positive and professional image of Ugaoo, offering guidance to customers to help them choose products that best suit their needs. Identify Customer Needs: Listen attentively to customer preferences and requirements, offering personalized product recommendations. Promotional Setup: Organize and manage promotional stands or booths, ensuring that products are properly stocked and presented. Sales Reporting: Submit daily sales reports to the City Head, tracking product performance and customer insights. Key Requirements: At least 6 months of experience in retail or in-store sales. Exceptional verbal and interpersonal communication skills. Strong customer service orientation with a commitment to providing an outstanding customer experience. Energetic, adaptable, and proactive, with a natural curiosity and a positive, can-do attitude. Passion for creating engaging and enjoyable work experiences. Who We re Looking For: We are looking for an individual who is passionate about plants, e-commerce, and working as part of a dynamic, driven team. If you're eager to contribute to Ugaoo s growth, love interacting with customers, and are driven to excel in a retail environment, we would love to hear from you. A Perk for Joining Us: Your home will look great with the plants you bring into it once you join Ugaoo! Join Us and Grow Together. At Ugaoo, we believe that Plants Grow People, and we re excited to grow alongside you.

Job Summary: We are seeking a Technical Consultant with 3 to 5 years of experience in Oracle Applications to provide IT production support for our organization. The ideal candidate will have experience in diagnosing and troubleshooting issues with Oracle systems, as well as implementing and supporting processes related to Oracle applications. This role requires the ability to manage reported issues, ensure the effectiveness of resolutions, and support stakeholders effectively. Key Responsibilities: 1. IT Production Support: Provide production support for Oracle Applications, including PL/SQL, Forms, Reports, Workflows, BI Publisher Reports, MWA, OA Framework, and interfaces. Diagnose and troubleshoot issues related to hardware and software components, working towards timely resolutions. Maintain and update process documentation and standards. 2. Incident and Problem Management: Use the Incident Management system to log, manage, and track reported issues or requests from end users. Ensure proper documentation of actions taken to resolve incidents. Implement systematic problem-solving processes to identify the root causes of recurring issues and provide long-term solutions. 3. Troubleshooting & Support: Resolve customer-identified issues in a timely and efficient manner while adhering to department standards. Train less experienced associates on IT support processes, tools, and troubleshooting methods. Encourage root cause analysis to ensure effective long-term solutions. 4. Collaboration & Stakeholder Management: Work collaboratively with cross-functional teams to meet shared objectives and ensure customer satisfaction. Balance the needs of multiple stakeholders and ensure that commitments are met. Communicate effectively with various audiences to convey clear and actionable insights. 5. Process Improvement: Continuously assess and improve existing work processes for greater efficiency. Apply situational adaptability when addressing shifting demands and challenges. 6. Production Support & System Enhancements: Assist with production support activities, ensuring the smooth operation of systems. Support Oracle Applications implementations, upgrades, and enhancements, ensuring successful delivery. Competencies & Skills: Action Oriented: Ability to approach challenges with enthusiasm, energy, and urgency. Problem Solving: Systematically analyze issues, applying industry-standard methodologies to identify solutions. Incident Management: Proficient in using Incident Management systems for tracking, resolution, and reporting. Collaboration & Communication: Strong interpersonal skills to work with diverse teams and stakeholders. Technical Expertise: Expertise in Oracle Applications (PL/SQL, Forms, Reports, Workflows, BI Publisher, MWA, OA Framework, etc.). Situational Adaptability: Adapt approach and demeanor according to shifting business needs and situations. Accountability: Strong sense of accountability and responsibility for meeting deadlines and commitments. Qualifications: Education: High school diploma or equivalent is required. An Associate Degree or relevant certifications in Oracle or related fields is preferred. Experience: 3 to 5 years of experience as a Technical Consultant in Oracle Applications. Must have experience in PL/SQL, Forms, Reports, Workflows, BI Publisher, and other Oracle-related technologies. Familiarity with Purchasing processes in Oracle Applications is preferred. Experience with production support activities, implementations, and upgrades is a plus. Desired Skills: Technical Knowledge: Proficient in PL/SQL, Forms, Reports, Workflows, BI Publisher Reports, MWA, OA Framework, and integrations. Functional Knowledge: Experience in Purchasing processes and Oracle Financials is preferred. Licensing Requirements: This position may require licensing for compliance with export controls or sanctions regulations. Benefits: Competitive salary and benefits package. Professional growth and career advancement opportunities. Collaborative and supportive team environment. Flexibility and work-life balance. This is an exciting opportunity to leverage your Oracle Applications expertise while contributing to the success of a growing team. Apply today to be part of our dynamic organization! Qualification : An Associate Degree or relevant certifications in Oracle or related fields is preferred.

Job Summary: We are looking for an Engineering Systems Support Manager to oversee the installation, support, and improvement of engineering software and systems. The ideal candidate will have a strong background in providing technical support, managing system changes, and ensuring the effective operation of engineering tools. This role combines managerial responsibilities with hands-on technical expertise in supporting and improving engineering software. Managerial Responsibilities (30%): 1. Software Installation & Licensing: Assist with the installation and troubleshooting of engineering software and resolve any licensing or access control issues. 2. Helpdesk Support: Resolve helpdesk tickets and provide customer support for installations, training, and ongoing application support for assigned products. 3. System Changes & Implementations: Support major system changes, including new hardware and software implementations, ensuring smooth transitions and minimal disruption. 4. Engineering Systems Development: Coordinate engineering systems development by managing planning, scheduling, ordering, and tracking related tasks. 5. Improvement Projects: Participate in improvement projects and conduct team audits, taking corrective actions when necessary to ensure process and product quality. General Professional Practice (GPP) Responsibilities (70%): 1. Technical Support: Maintain a mid-level understanding of Windows or UNIX operating systems and interfaces to provide effective support for engineering tools. 2. Cross-functional Reviews: Participate in cross-functional reviews, collecting data and metrics using tools like Six Sigma to identify areas for improvement. 3. Process Improvement Tools: Track processes, monitor system performance, and utilize tracking systems and other improvement tools to identify areas of improvement. 4. Corrective Actions: Implement corrective actions based on problem reports and change requests, ensuring that software products meet high-quality standards. 5. Customer & Supplier Interface: Serve as the point of contact between customers, suppliers, engineers, and other functions to ensure smooth operations and communication. 6. Documentation & Reporting: Document tasks and report progress on systems and tools such as CGT Windchill, CREO, and AutoCAD. Create assemblies and drawings in CREO, ensuring adherence to GD&T standards and product knowledge. Competencies & Skills: Engineering Software Application: Ability to support and certify engineering software to enable efficiency for engineering users. Customer Focus: Build and maintain strong customer relationships, delivering customer-centric solutions. Collaboration: Effectively work with cross-functional teams to achieve shared objectives. Problem-Solving: Take corrective actions based on problem reports and change requests to improve system quality. Communication Skills: Develop and deliver communications that are clear and tailored to different audiences. Interpersonal Savvy: Relate comfortably with diverse groups and build strong relationships both within and outside the organization. Trust & Integrity: Gain the confidence and trust of others through honesty and authenticity. Values Differences: Recognize and appreciate diverse perspectives within the organization. Qualifications: Education: High school diploma or equivalent required. A two-year associate s degree or relevant certification from an accredited institution in a STEM field is preferred. Experience: Intermediate-level work experience in engineering systems support or related roles, gained through education, training, or hands-on experience. Experience in managing engineering software, providing helpdesk support, and implementing systems changes is a plus. Licensing Requirements: May require licensing for compliance with export controls or sanctions regulations. Benefits: Competitive salary and benefits package. Opportunity for professional growth and career advancement. Supportive, collaborative work environment. Flexible working hours and work-life balance initiatives. This role provides a unique opportunity to combine technical expertise with managerial responsibilities in a dynamic engineering environment. Apply today to be part of a team focused on innovation and continuous improvement!

Job Summary: We are looking for SQL Developer to join our development team. SQL Developer will participate in the design database and tables, implementation, automation, optimization SQL query etc of MySQL infrastructure and operations. Key Responsibilities: Analyze queries and optimize with performance, result. Manage the MySQL database in Linux and Windows. Create a Database table and normalize the database into small tables by applying rules of Normalization, defined Check Constraint and applied Business Rules. Well versed with the DDL and DML statements. Write and optimize in-application SQL statements. Creating and maintaining complex stored procedures, Extended System SP, Triggers, views, Tables, user defined functions. Create indexes and analyze its role for optimizations. Develop Dynamic search queries and results with manipulated data. Ensure performance, security, and availability of databases. Prepare documentations and specifications for Database. Good experience of IT industry with strong understanding of database structures, theories, principles, and practices. Good to have experience in MySQL Database. Deliver top-notch support for all of the MySQL functionality, scalability, availability, performance and reliability for both in-house and cloud deployments. Designing, modelling, developing and supporting Database Management Systems (DBMS). Work with developers to design and optimize SQL queries and schema to participate in application deployments. Create and modify queries, stored procedures and scripts inside of MySQL. Analyzing data requirements, data dictionaries, application and processing architectures, and database schema(s). Then design, develop, amend, optimize, and certify database schema(s) to meet system requirements. Coordinating day-to-day management, support, and troubleshooting activities of the team. Provide database administration support, oversee environment management, monitor database health, resource planning, perform database upgrades and patching, backup/recovery, and make recommendations regarding enhancements and/or improvements. Gather, analyze, and normalize relevant information related to and from business processes, functions, and operations to evaluate data credibility and determine relevance and meaning. Perform duties associated with data stewardship, data security, data integration, and data standards. Database mirroring and replications. Develop and manage daily operational procedures. Contribute to database planning efforts such as disaster recovery design, tool selection, warehousing and scaling initiatives Baseline activities include project management, development of best practices, repeatable procedures for deploying databases, day-to-day operational activities (break/fix, space management, and backup/recovery and database replication setup/management). Create automated processes related to database administration, space management, security, monitoring, and performance. Adhere to all required PCI/SDLC procedures, Ensuring database systems procedures adhere to regulatory requirements. Perform installation, upgrades, and patching of database software. Good interpersonal, written, and oral communication skills. Ability to present ideas in user-friendly language. Self-motivated and directed, with keen attention to detail. Able to prioritize and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. Skills: 2+ years in SQL Developer with MySQL Database. Knowledge and experience of MySQL joins, views, indexes, stored procedures, cursors and triggers with a proven track record. Knowledge and experience in managing relational databases. Solid functional experience in Linux and windows. Experience with database performance tuning and capacity planning. Good scripting ability and working knowledge of Shell Scripts. Strong organization, interpersonal, and team-leading skills. Strong multi-tasking abilities, ability to work under pressure, and make priority decisions. Pro-active, dedicated, committed and responsible.

Job Summary: The ServiceNow Solution Architect is responsible for delivering comprehensive ServiceNow integration solutions for complex client environments. This role requires a deep understanding of key ServiceNow technologies such as Integration Hub, SSO, Web Services, LDAP, JDBC, and others. The Solution Architect will lead technical delivery, manage stakeholder relationships, and deliver solutions in both agile and traditional software project methodologies. Additionally, the role involves mentoring and leading offshore development teams and collaborating closely with engagement leads, project managers, and business analysts. Key Responsibilities: 1. ServiceNow Integration Expertise: Deep knowledge of ServiceNow integration technologies including Integration Hub, SSO, Web Services, LDAP, JDBC, etc. Design and deliver complex ServiceNow solutions in client environments, ensuring timely and budget-conscious project execution. 2. Business Analysis & Documentation: Apply common business analysis techniques and approaches to effectively translate client requirements into technical solutions. Author clear and comprehensive documentation for all phases of the project, ensuring all technical and functional aspects are well-documented. 3. Project Delivery & Stakeholder Management: Lead projects from inception to delivery, ensuring the solutions meet client needs and align with business objectives. Work closely with clients, managing multiple stakeholders and ensuring strong communication throughout the lifecycle. Influence and align stakeholders, guiding them through complex situations with clear and open communication. 4. Agile & Traditional Methodologies: Lead both agile and traditional project methodologies to deliver technology solutions. Ensure project goals and deadlines are met while adapting to challenges. 5. Team Leadership: Lead offshore development teams, ensuring high-quality solutions are delivered. Collaborate with engagement leads, project managers, and business analysts to meet client objectives. Develop and mentor team members, providing guidance on technical and project-related issues. 6. Scripting and Development: Utilize JavaScript, CSS, AngularJS, and ServiceNow-specific scripting (Flows, Business Rules, Client Scripts, UI Actions, Widgets, UI Pages) to deliver custom solutions. 7. Continuous Learning & Development: Stay current on the latest ServiceNow updates and innovations to continuously improve skills. Seek out development opportunities and drive your own professional growth. Required Qualifications: 1. Experience: Over 10 years in a corporate IT environment. Extensive experience in consulting, professional services, and technical delivery. Proven track record of delivering complex ServiceNow projects on time and within budget. Strong experience in client-facing roles with a history of managing relationships and expectations. 2. Certifications: Certified ServiceNow System Administrator. Certified Implementation Specialist in at least 3 product suites. ITIL Foundation Certification (v3 or v4). 3. Technical Expertise: Strong expertise in ServiceNow scripting (JavaScript, CSS, Angular JS), including Flows, Business Rules, Client Scripts, UI Actions, Widgets, and UI Pages. Solid understanding of Integration Hub, SSO, Web Services, LDAP, JDBC. 4. Education: Bachelor s degree in Business, Engineering, IT, Science, or related technical field preferred. 5. Leadership & Communication: Experience leading offshore teams and collaborating with cross-functional teams in multi-location settings. Strong negotiator and influencer with the ability to manage stakeholders and resolve conflicts effectively. Desired Skills: A passionate approach to areas of expertise with a proactive attitude toward continuous learning. Ability to demonstrate drive and resilience in overcoming setbacks and challenges to achieve team and project goals. Qualification : Bachelor's degree in Business, Engineering, IT, Science, other Technical qualification or related field preferred

Position Title: Director Professional Services Location: Pune Experience: 12+ years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leading provider of secure workspace access and Zero Trust-based application delivery solutions, empowering enterprises to enable secure and seamless remote work. Role Overview: Accops is seeking a seasoned Director Professional Services to lead and drive the end-to-end delivery of professional services engagements across clients and geographies. This is a leadership role requiring strong technical knowledge, project governance, customer engagement, team leadership, and strategic execution skills. The ideal candidate will combine a customer-centric approach with deep experience in IT services and virtualization technologies. Key Responsibilities: Lead and manage the delivery of professional services projects, ensuring timely, high-quality, and cost-effective execution in line with business objectives and customer expectations Oversee multi-client, multi-location project portfolios, balancing resource allocation, timelines, and budgets Implement and track key performance indicators (KPIs) to ensure delivery excellence and continuous improvement Build, mentor, and inspire a high-performing team of consultants, project managers, and technical specialists Identify skill gaps, design and execute training programs to develop internal team capabilities Act as a senior escalation point for critical customer issues, ensuring swift and effective resolution Drive stakeholder engagement, building strong relationships with customers to ensure satisfaction, retention, and future growth opportunities Collaborate cross-functionally with Sales, Presales, Customer Success, Development, and Product Management teams to ensure aligned execution Regularly assess and improve delivery methodologies, tools, and operational processes to drive efficiency, scalability, and repeatability Contribute to solution design, deployment, and configuration in line with Statements of Work (SoWs) Manage change requests in SoWs in coordination with customers and the Product Engineering team Travel to client sites as required for project execution, review meetings, and relationship management Technical Skills & Experience (Mandatory): Proven track record of managing large-scale IT service delivery and project portfolios Deep understanding of Virtualization Technologies (Accops, Citrix, Omnissa) and Zero Trust Security frameworks (e.g., IAM, ZTNA) Strong command of project governance, resource management, and budget control Ability to map complex business requirements to technical solutions Excellent communication, stakeholder management, and conflict resolution abilities Certifications such as PMP, ITIL, or similar are a strong plus Preferred Attributes: Strategic thinker with a hands-on execution mindset Passion for mentoring and developing talent Ability to thrive in a fast-paced, customer-driven environment Focused on operational excellence, process standardization, and automation Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Proactive and self-motivated Strong analytical and logical reasoning Flexible and adaptable to evolving business needs Exceptional multitasking and organizational abilities Collaborative team player with strong leadership qualities Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Associate Social Media Experience: 2 4 Years Location: Pune Role Overview: We are looking for a dynamic Social Media Associate with 2 4 years of experience in managing and creating high-performing content for brands or agencies. The ideal candidate is deeply plugged into social trends, has a knack for visual storytelling, and can independently ideate, produce, and manage engaging short-form content across platforms like LinkedIn, Instagram, YouTube, and emerging channels. Qualifications: Education: Graduate or Diploma in Marketing, Media, Communications, or related fields Experience: 2 4 years of hands-on experience managing social media for a brand or agency Proven ability to create viral content, especially Instagram Reels, YouTube Shorts, and other visual-first formats Experience collaborating with design/video teams and creators for content production Comfortable with fast-paced environments and available to support social channels as needed, including outside regular hours Key Responsibilities: Develop and execute a strategic content calendar focused on trending formats like Reels, Shorts, Stories, Carousels, etc. Lead end-to-end campaign development: ideation, scripting, basic shooting, posting, and promotion Collaborate with internal creative teams and external content creators to deliver high-quality social media assets Monitor content performance, derive insights, and optimize campaigns for engagement and reach Engage actively with the online community through comments, DMs, polls, and other interactive tools Stay current with the latest trends, meme culture, viral challenges, and the creator economy Benchmark content strategy and performance against top-performing brands and creators Drive employee-generated content by identifying and amplifying internal stories and talent Performance Metrics: Steady growth in followers and engagement across LinkedIn, Instagram, and YouTube At least one viral "Hero" campaign per quarter, measured by reach and engagement Consistent output of high-performing Reels/Shorts with strong completion rates Achieve #1 performance ranking in social media among India-based ESPs Recognition in digital or social media awards within 12 months of joining Key Skills & Attributes: Excellent communication, interpersonal, and coordination skills Strong visual storytelling and copywriting for social-first content Ability to shoot and edit basic video content independently using a mobile device Strong understanding of social media analytics and data-driven content optimization Highly organized, process-oriented, and able to work under pressure to meet tight deadlines Qualification : Graduate or Diploma in Marketing, Media, Communications, or related fields